Broking Support Administrator
14 days ago
Cheltenham
Broking Support Administrator x 2 Cheltenham Salary c. £30k Both roles are replacements for current team members who are progressing into Account Handler/Junior Broker roles. Love detail? Thrive on process? Want a real route into broking? This is your role. If you want more than “just a support role” - and you’re serious about building acareer in commercial insurance - this is where it starts. Our Brokers are the heartbeat of our business - and as Broking Support, you’ll be the engine that keeps everything moving. You’ll work side-by-side with expert Brokers, helping deliver standout service while building the skills you need to step into an Account Handler or Junior Broker role. This is a fast-paced, process-driven role with just enough client exposure to keep things interesting - perfect for someone who loves getting things right and wants a clear career path in insurance. What You’ll Be Doing • Running quotes through open-market portals, • Capturing risk details and producing sharp quotation reports, • Chasing insurers for terms and renewals, • Using Acturis to create policies, raise invoices, and process acceptances, • Handling MTAs like a pro, • Preparing policy packs, cover notes and confirmations, • Creating key docs (No Claims, NDAs, “To Whom It May Concern” letters), • Keeping data clean, accurate, and compliant, • Jumping into team projects when needed Must-Haves • Experience using Acturis, • Some insurance knowledge already under your belt, • Razor-sharp attention to detail, • Strong organisation and time-management skills, • Happy juggling tasks in a busy environment, • A collaborative, team-first mindset Nice-to-Haves • Exposure to commercial insurance or client support, • HubSpot experience, • Ambition to move into broking (we LOVE this !) Why You’ll Love It Here • 30+ days off, including your birthday, • Hybrid working, • Office closed over Christmas (no annual leave needed!), • 5% employer pension contribution, • Laptop, iPhone & full tech setup, • Monthly allowance for wellness, travel, tech & food, • Private medical insurance (add family if you want), • Paid volunteering days (up to 10 per year), • Full insurance training + support to achieve Cert CII, • A genuine, mapped-out route into broking Our mission of ‘Making Recruitment Personal’ also means making recruitment fair. As a result, we are committed to reviewing every application with a sense of diversity and inclusion. We strive to personally connect with each applicant, but due to current circumstances, this is not always possible. If you haven't received a response within 5 working days, please understand that your application has not been successful on this occasion