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  • Regional Management Assistant
    Regional Management Assistant
    4 days ago
    Full-time
    Glasgow

    Your mission, should you choose to accept it We are looking for someone with bags of affinity in the field of Hotel Operations to grow with us. As our new Regional Management Assistant DACH/UK, you will work closely with the Regional Director of Operations in leading a cool, fun and funky variety of venues within The Social Hub community! Your home ‘working’ base will be our hub in Glasgow. You will be responsible for providing support to the operations teams in Vienna, Berlin & Glasgow. You will contribute to the efficient and effective operation of your hotels and will facilitate, measure and initiate processes to ensure operational excellence, staff well-being and community happiness. Essentially, you are the spider in the web. This includes quality- and cost-management, process improvements, and project management of hotel initiatives. In addition, you’ll also work closely with the hotel team leaders to support them on HR-related topics. In case you don’t know who we are (ahem)… Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France, UK and Spain with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global. What You’ll Do You’ll work very closely on day to day operations across the region. You’ll support local leadership on projects in the fields of HR, operational excellence and, quality and cost control. You’ll support the teams with planning and ongoing projects, tooling & systems and communications. You’ll ensure controls are in place to safeguard the operations in the different hotels, restaurants and bars and co-working spaces. You’ll manage and adjust operational procedures for all locations. You’ll maintain and implement TSH standards of quality in all operations. You will travel across the region in case any support is needed. Who You Are You have around 1 – 2 years of working experience. You have a Bachelor’s degree or equivalent, preferably in Hospitality management or other Management studies. You’re a super-organizer that understands that creating value for our guests will have a positive financial effect. You are a connector and true people-person. Flexible to travel. An easy listener and trustworthy person. You are structured and loves to plan! You have affinity with hospitality, co-living / pbsa or comparable. You have excellent communication skills with a hands-on approach and lead-by-example work style. You feel connected to and have experience with working with different target groups; from corporate to students You have the ability to find creative solutions, offering advice and recommendations Personal integrity with the ability to work in an environment that demands excellence, time and energy Fluency in English, other languages are a bonus Excellent written and verbal communication skills What We Offer The opportunity to work at a dynamic, multi-national company. Not just another hotel - we’re a game changing innovator, challenging every convention and defining the future The chance to learn and grow in your role with the potential for future growth Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family! A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.

    Easy apply
  • Community Supervisor
    Community Supervisor
    6 days ago
    Full-time
    Glasgow

    Come join the future of hospitality and be the new Community Supervisor of our Glasgow location! Your Mission, Should You Choose To Accept: Located in the heart of the Merchant district in the city centre of Glasgow, The Social Hub operates around 500 rooms, retail spaces, a restaurant and rooftop-bar, as well as a thriving co-working community. We’re so much more than just a hotel. Are you ready to reimagine hospitality with us and establish TSH in the heart of the Glaswegian community? As our Community Supervisor, you’ll make sure that each guest is having the best possible TSH-experience. Together with the Front of House Manager, Hotel Manager and the team of community hosts, you’ll be responsible for running and supervising every aspect of our hotel operations. Whether you’re providing a flawless welcome and check in, awesome service in our restaurant and bars or just having a chat to make their stay truly unforgettable ― you are at the forefront of our guest facing operation. As you can tell, this goes way beyond your old-school hotel: you are the hotel’s super-skilled connector and responsible for the hotel’s seamless and smooth running. In Case You Don’t Know Who We Are: Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France and Spain with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global. What You’ll Do You’ll supervise and work together with our front of house staff to assist our guests in all their needs. Whether you’re providing a flawless welcome and check in, awesome service in our restaurant and bars or making great new connections, it’s up to you to spread the TSH magic! You know about our product offering and how to (cross-)sell these products to our guests Any guest or team member question or complaint that comes in, you handle it like a pro. This also goes for any technical issue that may occur You’re awesome at keeping an overview of all things happening at the hotel and know how to keep a cool head in sticky situations You love to share your TSH-wisdom. When team-members have questions or need assistance, you come to their rescue! You’re the internal TSH networker. You connect with your guest community and know exactly what's going on at all times and how to cater to their needs Have fun! Spread smiles and good vibes knowing that employees and guests enjoying themselves and connecting with each other is what this is all about Who You Are You have a flexible, hands-on, motivated and positive approach You have at least 1 year of hotel experience or team leading experience You’re the internal TSH networker. You connect with your guest community and know exactly what's going on at all times and how to cater to their needs You always have a helicopter view and know exactly when to be where and how to best assist the team You love responsibility and handle stressful peak periods like a pro You have good communication skills in English (Speak any other languages? The more the merrier!) You’re hard working, responsible and have a “let’s do this!” mentality You build, lead and inspire motivated, happy teams like a natural You’re legally allowed to work in the UK What We Offer The opportunity to work at a dynamic, multi-national company. Not just another hotel - we’re a game changing innovator, challenging every convention and defining the future The chance to learn and grow in your role with the potential for future growth Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family! A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.

    No experience
    Easy apply
  • Community Host
    Community Host
    6 days ago
    Full-time
    Glasgow

    Come reimagine hospitality with us as our new super host of our Glasgow location! Your Mission Should You Choose To Accept It… Located in the heart of the Merchant district in the city center of Glasgow, The Social Hub operates around 500 rooms, retail spaces, a restaurant, and a rooftop bar, as well as a thriving co-working community. We’re so much more than just a hotel. Are you ready to reimagine hospitality with us and establish TSH in the heart of the Glaswegian community? As our Community Host, you’ll be operating in all of our front of house areas, making sure that each guest is having the best possible TSH-experience. Whether you’re providing a flawless welcome and check in, awesome service in our restaurant and bars or just having a chat to make their stay truly unforgettable ― you are at the forefront of our guest facing operation. You know everything about our products and how to (cross-)sell these to our guests. And it’s because of you that everyone who enters our Glasgow-location will become a raving fan of TSH instantly! In Case You Don’t Know Who We Are: Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France and Spain with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global. What You’ll Do You make sure everyone gets a warm welcome as soon as they walk in You’ll help our guests at our self-check-in kiosks (we have no reception desk) You get to stretch your F&D skills by preparing and serving a variety of local dishes Barista anyone? You’ll brew delicious coffee one day and will be mixing our signature cocktail the next You’ll be a secret concierge to the city, answering all of your guests’ questions about the best places to visit, eat, shop or party Tidy home’s a happy home. You’ll make sure everything is spick and span in all areas and ready for the following shift You’ll help our guests with any requests or demands regarding our facilities (you may even pick up some new tech skills along the way!) Who You Are You have a flexible, hands-on, motivated and positive approach You’re an octopus that loves to get your dexterity skills into action You have a background in hospitality, preferably in a hotel environment You love responsibility and handle stressful peak periods like a pro Fluent in English– Know any other languages? The more the merrier! Hard working, responsible and a “let’s do this!” mentality You’re a European citizen or legally allowed to work in The Netherlands What We Offer The opportunity to work at a dynamic, multi-national company. Not just another hotel - we’re a game changing innovator, challenging every convention and defining the future The chance to learn and grow in your role with the potential for future growth Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family! A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.

    Easy apply
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