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! Location: Hybrid near Oakley Start date: ASAP Work Arrangement: Contract - 12 months with the view to extend Job Description Planet Pharma are working with a global pharmaceutical organisation focused on discovering, developing and delivering innovative medicines that improve health outcomes for people around the world. The company specialises in areas such as diabetes, obesity, neuroscience, oncology and immunology, and is known for combining scientific research with large‑scale manufacturing and patient‑centred solutions. With a long history in the industry, it is recognised for its strong ethical standards, commitment to innovation and emphasis on improving the lives of patients through advanced therapies and medical breakthroughs. Role Purpose The Virtual B2B Associate serves as the first point of contact for inbound customer requests within the obesity private market. Acting as a customer triage function, the role manages enquiries received through multiple channels, including field teams, email, web, phone and events, assesses and prioritises them based on customer needs and potential, and either resolves them directly or routes them to the appropriate internal teams or approved digital resources. By applying a structured triage framework, this role ensures customer demand is handled efficiently, enabling high‑touch support to be focused on priority accounts and ensuring a consistent, professional and compliant customer experience. Key Responsibilities: Customer Intake & Qualification • Serve as the initial contact point for inbound customer enquiries across all channels., • Conduct structured discovery discussions to understand:, • The customer’s service model and care offering, • Business size, scale and growth potential, • The urgency, type and complexity of support required, • Apply a defined triage and prioritisation framework to segment requests objectively., • Initiate digital engagement journeys and provide input to brand teams on customer needs and interactions. Triage & Routing • Address straightforward enquiries related to on‑label, clinical aspects of the product using approved materials., • Route priority accounts and complex requests to the appropriate internal teams (e.g., brand teams, B2B specialists, medical information, MSLs, or digital‑only pathways)., • Direct non‑priority or repeatable enquiries to approved digital content and self‑service resources., • Provide clear, concise handover notes to ensure efficient follow‑up by internal stakeholders. Customer Experience & Governance • Deliver a professional, consistent and compliant customer experience across all touchpoints., • Ensure all shared information aligns with the latest approved materials., • Accurately document interactions, decisions and outcomes in relevant tracking tools or CRM systems., • Maintain strict adherence to internal policies, compliance requirements and ethical standards Requirements: • Experience in a Pharmaceutical Sales representative role and obtained ABPI Certification (Advanced Professional Programme for Industry Personnel), • Familiarity with ABPI Code of Practice or similar compliance frameworks., • Experience in a customer‑facing, triage, coordination, or operational role (healthcare, pharmaceutical, or regulated environments preferred)., • Strong communication and listening skills, with the ability to conduct structured discovery conversations. Desired: • Knowledge or experience in Diabetes, Obesity, or related therapy areas., • Experience supporting brand or marketing activities in a regulated environment., • Experience with promotional materials approval systems, such as Veeva PromoMats If this role isn’t suitable for you, please let us know if you can refer anyone – any recommendations are much appreciated! Planet Pharma offers a competitive referral scheme so you will be rewarded for your help! About Planet Pharma Planet Pharma is an American parented Employment Business/Agency that provides global staffing services with its head-quarters in Chicago and our EMEA regional office located in Central London. We have invested significantly in creating a robust international platform that enables us to work compliantly in 30+ countries with a current network of 2500+ active contractors globally as well as a very strong permanent / direct hire recruitment offering. Our specialist knowledge and close relationships with our clients and the wider industry really makes us unique in our field. Just recently we were recognized by FORBES as the 17th best professional staffing firm, and have won multiple awards from industry accredited bodies for our commitment to excellence and service delivery. We have extensive functional expertise including: Regulatory Affairs, Pharmacovigilance, QA, QC, Submissions experts, Clinical development, Quality, Biostatistics, and Medical Affairs / Writing. We are an equal opportunities Recruitment Business and Agency. We welcome applications from all suitably qualified candidates regardless of their race, sex, disability, religion/belief, sexual orientation or age.

Our client has a permanent vacancy for a Residential Property Solicitor/Licensed Conveyancer/Legal Executive. Reporting to the Head of Conveyancing the successful candidate will have experience across the full spectrum of residential conveyancing; especially in the areas of Freehold, Leasehold, Sales, Purchases, Re-mortgages, Shared Ownership Schemes, Rights to Buy, Transfer of Equity and Lease extensions. Candidates should ideally have: • A minimum of 3 years PQE in the relevant area of law, • Good client care skills, provide professional and competent legal advice in accordance with SRA Code of conduct, • Strong IT skills, • Effective business development skills with proven marketing strategies, • Capability to generate fees in accordance with agreed targets, • Up-to-date knowledge and skills in compliance with Continuing Professional Development, CQS and internal training expectations, • Proven experience of handling own caseload, • Ability to adhere to and manage deadlines, • Good drafting and writing skills, excellent communication and technical ability, • Case Management experience (desirable) Due to the large number of responses we receive it is not always possible to respond to every application straight away. Should your skills and experience be a match for this role, or any other vacancy we may have, we will normally contact you within 72 hours of receiving your application. If you wish to apply for further roles please do so

Our client has a permanent vacancy for a Residential Property Solicitor/Licensed Conveyancer/Legal Executive. Reporting to the Head of Conveyancing the successful candidate will have experience across the full spectrum of residential conveyancing; especially in the areas of Freehold, Leasehold, Sales, Purchases, Re-mortgages, Shared Ownership Schemes, Rights to Buy, Transfer of Equity and Lease extensions. Hybrid or remote working candidates will be considered, however you must be qualified with residential property experience of at least 2 years and some experience of supervising others. Candidates should ideally have: • A minimum of 2 years PQE in the relevant area of law, • Good client care skills, provide professional and competent legal advice in accordance with SRA Code of conduct, • Strong IT skills, • Effective business development skills with proven marketing strategies, • Capability to generate fees in accordance with agreed targets, • Up-to-date knowledge and skills in compliance with Continuing Professional Development, CQS and internal training expectations, • Proven experience of handling own caseload, • Ability to adhere to and manage deadlines, • Good drafting and writing skills, excellent communication and technical ability, • Case Management experience (desirable) Due to the large number of responses we receive it is not always possible to respond to every application straight away. Should your skills and experience be a match for this role, or any other vacancy we may have, we will normally contact you within 72 hours of receiving your application. If you wish to apply for further roles please do so

Be all you can be with Hamberley At Hamberley, we believe that our residents deserve something 'Extra Special, Every Day'. We're seeking a Sous Chef to help us achieve our goals. As our chef, you'll play a vital role in preparing meals tailored to the dietary needs and preferences of our residents. Ensuring every dish is made with love, supporting the health and happiness of those we care for. Joining us at Elstow Manor, our luxury care home that provides residential, dementia, and nursing care for older people, you'll be part of a team that is genuinely passionate about the health and well-being of our residents. We offer our colleagues A competitive salary and benefits package Quality-linked bonus scheme - A performance bonus tied to our CQC/CI quality rating, rewarding you for helping us deliver outstanding care. Workplace pension for your future security A true team culture - A collaborative, encouraging working environment where kindness, respect, and professional pride are at the heart of everything we do Excellent training and career development opportunities Employee Assistance Programme, occupational health and wellbeing support services Everyday saving perks - Access to a wide range of retail discounts and savings Free on-site parking Rewarding connections - Refer a Friend bonus - earn up to £750 per successful referral because great people know great people.What you'll be doing You'll be supporting the head chef in the planning and provision of high-quality meals that meet the nutritional and dietary requirements of our residents. Plan, prepare, and serve balanced meals that meet dietary requirements. Cater to individual preferences and specific medical needs, such as allergies or soft diets. Maintain high standards of cleanliness and hygiene in the kitchen. Collaborate with the care team to ensure meal times are enjoyable and fulfilling. To deputise for head chef during periods of absence and maintain high quality food offer at all timesCould you be part of our team? About You: Proven experience as a chef, ideally in a care or similar environment. Strong knowledge of food safety and sanitation practices Committed to customer care and first-class service provision A recognised and appropriate qualification in food preparation/cooking, at least to NVQ level 2 Basic certificate in Food hygiene. Knowledge of Health and Safety COSHH regulations Empathy and a desire to make a difference to the lives of our residents Ability to multi-task, work under pressure and on own initiative in a fast-paced environmentIf this sounds like you and you're looking for a fulfilling role that makes a genuine impact in the lives of others, this rewarding career is for you. Due to the high level of interest we anticipate for this role, we may close this advert earlier than the stated closing date to manage applications effectively. If you're interested in joining us at Hamberley, we encourage you to apply as soon as possible. About Elstow Manor Elstow Manor is a luxurious care home in Bedford, part of the award-winning Hamberley Care Homes - offering luxury care homes in beautiful locations throughout the UK. Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house - where we screen classic films - to the on-site luxury spa - offering hairdressing, manicures and relaxing therapies - everything has been designed and finished with the care and attention you would expect from a 5-star hotel. Hamberley People We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything. Be part of something special. Be part of Hamberley

As a HMO Housing Support Officer you will play a vital role in helping people manage their day to day living to move towards greater independence and we are searching for a compassionate and resilient support officer to join this team. The role will see you supporting across a couple of HMO's in Luton and Bedfordshire. Based out of head office Luton you will travel to site as and when required. You will provide practical and compassionate advice to residence, supporting with housing related concerns and coaching them to support with more independent living. The role is varied, no day is ever the same and as such you need to be able to think on your feet and adapt to sometimes challenging situations. The role: • Support with managing day to day living - managing finances, shopping, cooking, job searching, • Coach towards more independent living with managing tenancies, utilities, benefits etc, • Complete risk assessments and create supportive plans, • Carry out regular, face to face welfare checks and property visits to ensure basis health and safety, • Maintain accurate records, • Manage your own portfolio of properties and clients The ideal candidate: • Previous experience working within social care, community services, supported housing is ideal although not essential, • Compassionate and resilient, • Excellent communicator and able to manage challenging situations, • Basic knowledge of IT, • Full UK driving licence and access to your own vehicle is essential, • Full UK working rights - sponsorship is not available The role is a permanent, full time opportunity. Monday to Friday, although there may be some unsociable hours from time to time. With excellent benefits this is a great opportunity for someone looking to work within a valued and supportive team

Confidential search: Head of Marketing Bedfordshire / Hybrid Working Up to £100,000 basic + bonus + benefits A premium multi-site care provider is looking to appoint an experienced Head of Marketing to lead strategy and delivery across a growing portfolio of luxury care homes. This is an opportunity to join a business that has built a strong reputation around beautifully designed environments, relationship-led care, and an innovative approach to later-life living. With continued growth and new openings planned, marketing is seen as a key commercial driver across the group. You’ll take ownership of the full marketing function, leading a small team while shaping brand presence, customer acquisition, enquiry generation and local market performance across multiple locations. The Opportunity This is not a role focused on vanity metrics. Your work will directly influence occupancy, reputation, lead quality and growth. You’ll work closely with senior leadership, operational teams and location-based sales/admissions teams to create campaigns that genuinely move the dial. Key Responsibilities Own and deliver the group-wide marketing strategy across a portfolio of homes Drive digital performance across website, PPC, SEO, paid social and CRM campaigns Increase high-quality enquiries and customer acquisition Support new site launches and growth projects Lead local marketing activity for individual homes and regions Strengthen brand positioning within a premium private-pay market Manage agencies, budgets and ROI reporting Coach and develop an internal marketing team Work closely with operational leaders to align marketing with occupancy goalsIdeal Background We are especially interested in candidates from: Care homes Retirement living / later living Home care Private healthcare Hospitality or premium multi-site consumer sectorsWhat You’ll Bring Proven senior marketing leadership experience Multi-site or portfolio marketing responsibility Strong digital acquisition expertise Commercial mindset with measurable results Team leadership capability Ability to combine strategy with hands-on execution Confidence working with senior stakeholdersWhy This Role Stands Out High-impact leadership role Premium, customer-led sector Growing portfolio with future openings Strong executive visibility Hybrid flexibility Opportunity to shape the next phase of growthLocation Hybrid role with c.2 days per week in Bedfordshire HQ, home working, plus occasional visits to operational sites. Confidential Search This assignment is being managed confidentially and exclisively. Full company details will be shared with shortlisted applicants. Apply If you’re a commercially driven marketing leader who wants to build something meaningful in a premium growth sector, we’d welcome a discreet conversation

Working closely with Home Managers, the Head of Dementia and the Head of Innovation, you will play a key role in driving continuous improvement, innovation and measurable outcomes across all wellbeing activity. Collaborate with the Head of Innovation and Head of Dementia on service development and i

Are you a senior registered healthcare professional who wants to transform how complex care is delivered?. Exemplar Health Care is one of the country’s leading nursing care providers for adults living with complex needs. As Head of Multidisciplinary Team Coordination, you’ll design and lead a na

The Head of Property will take ownership of all property, maintenance, and refurbishment activity across a multi-site social care portfolio, ensuring a consistent, high-quality approach to estate management, presentation standards, and contractor performance. This is a unique opportunity for an ambi

Service Care Solutions are recruiting on behalf of a local authority based in the Essex region who are seeking a Head of Legal Services on a permanent basis. Lead and oversee the council’s Legal Services function, ensuring the delivery of high-quality, commercially focused legal advice across a br

The Yorkshire Clinic is part of Ramsay Health Care UK, one of the country’s leading independent healthcare providers with a strong reputation for clinical quality, governance excellence and partnership working with the NHS. Sound understanding of relevant healthcare legislation, professional stand

The role offers the chance to shape the future direction of the team while maintaining a hands-on caseload of high-quality work. Service Care Solutions is working with a long-standing and highly regarded law firm, based in. Lead and oversee a team of 10 Private Client solicitors.

A leading healthcare institution in Greater London is seeking a Head of Nursing (Outpatients and Cancer Care Services) to oversee the delivery of high-quality patient care. The successful candidate will embody values of fairness, equality, and inclusion, contributing to the overall mission of delive

We're looking for a kind, compassionate and resilient Head of Employee Relations and Culture to join our Central Service team located at our head office in Islington. All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

A leading healthcare organization is seeking a Head of Operations to lead a rapidly scaling operations function of over 80 people, including clinical and administrative teams. This high-impact role demands a leader with at least 7 years of operational leadership experience, skill in managing large t

Care Concern Group is seeking a Head of Hospitality to oversee dining, cleanliness, and the overall resident experience across care homes in the UK. The position requires senior leadership experience in hospitality operations, a strong understanding of CQC standards, and exceptional communication sk

Experience of housekeeping in a care home, hospital or hotel environment will be very advantageous for the role of Head of Housekeeping. As a Head of Housekeeping at a Barchester care home, you’ll help to create the warm and homely surroundings that are so important to delivering quality care and

Experience of housekeeping in a care home, hospital or hotel environment will be very advantageous for the role of Head of Housekeeping. As a Head of Housekeeping at a Barchester care home, you'll help to create the warm and homely surroundings that are so important to delivering quality care and su

If you’re a Senior Carer or Team Leader ready to step up or a current Head of Care craving a fresh start, this is your chance to build something special. Step into a Head of Care role within a thriving, family‑feel care service in the Staffordshire / Cheshire area. Head of Care – Be the Calm i

Proven experience in a Head of Business Development or senior Business Development role within complex care. Head of Business Development – Complex Care. We are recruiting a Head of Business Development to join a growing, clinically led provider expanding across London and the South of England.

We’re looking to welcome an exceptional Head of Hospitality to oversee and elevate the dining, cleanliness, and overall resident experience across our growing portfolio of care homes. Working closely with clinical and care teams, you’ll ensure that every plate served, every room cleaned, and eve

A leading care organization is seeking a Head of Area Operations in Wirral to manage the operations of about 15 homes. This role requires a strong leader with a background in operational management and social care. The ideal candidate will ensure quality care, improve financial performance, and main

The wellbeing of our residents will be your number one priority as a Head of Maintenance at Barchester – you’ll make sure all work is carried out with sensitivity to their needs. As a Head of Maintenance at a Barchester care home, you’ll make sure we have a clean and well-maintained environmen

A leading NHS healthcare provider in Greater London is seeking a Head of Operations to lead the operational delivery of their Integrated Care group. The ideal candidate will have strong leadership and organisational skills, significant experience in healthcare operations, and the ability to navigate

A leading care home provider in Greater London is seeking a Head of Maintenance to ensure a safe, clean, and well-maintained environment for residents. This role offers a competitive salary and sector-leading benefits to promote wellbeing and support among the team.

We are looking for an exceptional Head of Hospitality to oversee and elevate the dining, cleanliness and overall resident experience across our growing portfolio of care homes. Working closely with clinical and care teams, you will ensure that every plate served, every room cleaned and every interac

A healthcare provider in the United Kingdom is seeking a Head of Housekeeping to ensure high standards of cleanliness in a care home. You will lead a team of housekeeping staff, motivate them, and create a warm and homely environment for residents. The ideal candidate will have experience in houseke

Are you an experienced and dynamic healthcare professional looking to take the next step in your leadership career? We have an exciting opportunity for a Head of Therapies / Lead Occupational Therapist (Band 8c equivalent) at Blackheath Brain Injury Rehabilitation Centre, where you will play a pivot

Experience of housekeeping in a care home, hospital or hotelenvironment will be very advantageous for the role of Head of Housekeeping. As a Head of Housekeeping at a Barchester care home, you’ll help to create the warm and homely surroundings that are so important to delivering quality care and s

We will also require a certificate of good conduct from the Police Force of the country of residence if you have resided overseas for a period of over 12 months (in the past 10 years while aged 18 or over). Working closely with our Head of Listen to Families, who leads our listening and policy activ

Experience of housekeeping in a care home, hospital or hotel environment will be very advantageous for the role of Head of Housekeeping. As a Head of Housekeeping at a Barchester care home, you'll help to create the warm and homely surroundings that are so important to delivering quality care and su

Strong track record of leadership within children’s services and a senior level experience of successfully implementing large‑scale projects, experience of developing or implementing large‑scale service improvement or transformation programmes. Be fully responsible for all aspects of service d

Reporting to the Managing Director, as Head of Customer Care you will be the Customer Champion for your Division and be responsible for the effective delivery of a consistent and positive customer journey, with particular focus on post‑occupational service. Ensure the Customer Care team fully impl

IWFM Regional/Special Interest Group is seeking a Head of Maintenance for their care home in Greater London. The company offers a competitive pay rate and an exceptional benefits package, including free training and retail discounts.

A leading healthcare provider in Greater London seeks a Deputy Head of Nursing and Quality to ensure high-quality care and compliance with essential standards. The position offers a salary ranging from £75,328 to £86,114 annually.

Greensleeves Care is seeking a Head of Procurement to shape their procurement strategy, ensuring value for money while supporting sustainability and high-quality care. This hands-on leadership role offers flexible, hybrid working and a mission-driven culture focused on delivering the best possible c

Ben Williams Recruitment is seeking a Children's Home Head of Care based in Derby, England. The position offers a salary up to £80,000 per annum with flexible benefits and professional development opportunities. This full-time, permanent role involves overseeing a high-quality children's home, ensu

The ideal candidate will have worked with the Public Sector and will provide the following: Leadership to the Development Management and Enforcement functions of the Council to make a significant contribution to the positive growth and regeneration of the Borough through the innovative and practical

The Head of Consumer Care is responsible for shaping and leading a consumer‑centric function that delivers exceptional experiences across every stage of the customer journey. We are looking for an experienced Head of Consumer Care to join the team at Joseph Joseph. Headquartered in London, we have

Black Country Housing Group is seeking a Head of Care & Specialist Housing in West Midlands. The ideal candidate will have significant experience in care or housing management, strong knowledge of regulations, and the ability to lead multi-disciplinary teams. This senior leadership role focuses on p

Harken Search is seeking a Head of Customer Care for a 5* PLC housebuilder to lead the national Customer Care function. This role involves ensuring high-quality customer experience, particularly focused on remediation of legacy projects. The successful candidate will have a strong background in cons

Head of Health, Care & Neighbourhood Coordination. Ensuring strong partnership working with statutory, voluntary and third‑sector organisations, professionals, carers, families and communities. This senior leadership role operates at the heart of Surrey’s integrated health and care system.

We are partnered with a 5* PLC housebuilder to appoint a Head of Customer Care who will lead the national Customer Care function, with a particular focus on the remediation of legacy projects across the Group. The Head Office for this team are in London, but with projects across the UK a lot of the

The role of Deputy Head of School is to work with the Head of School and support the Postgraduate Dean in leading the delivery of a wide range of functions, aligned to the NHS England mandate. The Deputy Head of School will work with the Head of School in focussing upon improvement of learner superv

Myn is seeking a Head of Health, Care & Neighbourhood Coordination to operate within Surrey’s integrated health and care system. The position involves a hybrid work model, working 2-3 days in the office, and offers an opportunity to significantly impact community health outcomes. You will lead ser

This position offers opportunities for professional development and the chance to enhance patient care across multiple locations. Medicus Health Partners is seeking a Site/Practice Manager to oversee the delivery of high-quality primary health care in Greater London. The ideal candidate will have at