Senior Lettings Negotiator
2 days ago
Exeter
Job Title: Senior Lettings Negotiator Location: Exeter City Centre Salary: £28,000–£30,000 (negotiable) + Benefits | Full‑Time | Permanent Hours: Mon – Fri with one in four Saturday mornings Lockhart Recruitment is recruiting for an experienced Senior Lettings Negotiator to join a prestigious, high‑end estate agency in the heart of Exeter. This is a key role within a high‑performing lettings department, offering the opportunity to step into a senior position and support the continued growth of a respected, premium brand. As Senior Lettings Negotiator, you will work closely with the Head of Lettings, acting as a trusted second‑in‑command while providing leadership, structure, and exceptional service across the department. Key Responsibilities: • Support the Head of Lettings with the day‑to‑day running of the department, ensuring smooth operations, strong performance, and consistent growth., • Work towards weekly let targets and monthly move‑ins., • Act as a senior point of contact for the team, offering guidance, problem‑solving, and support., • Assist with training, mentoring, and onboarding new team members., • Deliver exceptional customer service to landlords, tenants, and clients., • Oversee key departmental tasks, including accounts‑related processes when required., • Manage relets, preparing properties for marketing and ensuring prompt relaunch., • Build and maintain strong landlord relationships through proactive communication., • Identify opportunities to grow the lettings portfolio and support business development., • Ensure effective use of lettings systems and software, maintaining accurate records., • Stay up to date with lettings legislation and ensure full compliance., • Promote and uphold the company’s culture, values, and Equality, Diversity & Conduct policy., • Support and oversee the Lettings Negotiator to help the team meet departmental targets. Experience Required: • Minimum 2 years’ experience as a Lettings Negotiator (senior experience beneficial but not essential)., • Strong understanding of lettings legislation and customer service excellence., • Confident, proactive, and able to support a busy department with professionalism. Benefits: • Health Care Cash Plan, • Clothing Allowance, • Bright Exchange, • Employee Assistance Programme, • Annual Health Assessment Don’t delay applying as this is a highly reputable firm and a great time to join their team