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As Head of Customer Service, you will play a key strategic and operational role in ensuring the development, continuous improvement and delivery of a best-in-class aftercare service to customers who have purchased a property from us. You will have a proven track record of accomplishments and targ...

Role responsibilities:Manage a Customer Success team to maintain high quality customer experience in the UK and in our new markets (speed to install, answer rates, NPS, etc)Transform our customer journey into one that is ‘digital-fi

To sustain this growth, we’re seeking a Head of Customer Experience to lead and scale our Core Customer Success team, driving customer satisfaction and successful adoption of our platform. As Head of Customer Experience, you’ll own the Core Customer Success function, focusing on scaling the team

Job DescriptionAre you technically well rounded and capable of leading people?Then join the LEGO Group’s Creative Play Lab and contribute to inventing ground-breaking new play opportunities and never-seen-before creativ

We are seeking a strategic and experienced Head of UX & Design to shape and elevate our user experience capabilities across a diverse portfolio of products and services. The Head of UX & Design will champion user-centred design, leading teams of UX Designers, UI Designers, and Service Designers. ...

We’re looking for a friendly, analytical Head of Customer Success to manage our partner relationships. At least 4 years experience in the ecommerce industry with digital account, project or ecommerce management experience. Requirements2 days per week in

Head of Customer Services and Banking Operations. Head of Customer Services and Banking Operations. Ensure timely and accurate processing of customer requests while maintaining high service standards.

ABOUT THE TEAMAs Head of Engineering - Experience Foundations, you’ll lead a growing team of Engineers and Engineering Managers, shaping strategy and roadmaps with the SVP & Head of Product. We UseMessaging: Kafka, AWS SQS/SNS<

As Head of Experience Test Engineering you'll be a key member of the Play Engineering Leadership Team, under the Product Innovation & Marketing Department and will have a critical role working closely with the Corporate Quality Team. Working with Engineering colleagues to ensure the rapid release...

The Opportunity:Reporting into senior leadership, and taking charge of a team of 6 BDRs and 3 AEs, this is an exciting player/manager lead role for a well established business looking to launch a new project. Privately owned, profitable & highly accredited on G2

Head of Customer Services and Banking Operations. Head of Customer Services and Banking Operations. Direct and supervise all daily back-office functions, including treasury settlements and customer payments.

Your responsibilities will include:Organising and managing global client delivery operations across functional teamsEnsuring the highest quality standards, client satisfaction, and effective cost managementDetermining future cap

We are seeking a strategic and experienced Head of UX & Design to shape and elevate our user experience capabilities across a diverse portfolio of products and services. The Head of UX & Design will champion user-centred design, leading teams of UX Designers, UI Designers, and Service Designers. ...

Head of Experience Test Engineering page is loadedHead of Experience Test EngineeringApply locations Billund Project House London posted on Posted 2 Days Ago job requisition id 0000022838Job Description&

Through application, all candidates signify their acceptance of the above information and confirm that the information they provide is true and accurate to the best of their knowledge. Reporting to the Head of Compliance and supervising a team, duties include:. You should have previous experience...

About the roleAs the Head of Customer Success for GMS, you will play a leading role in ensuring the success of our clients’ B2B content marketing campaigns through GMS and the wider GD Media marketing solutions offering. Head of Customer Success (GlobalData Market

Support delivery of the Bank’s VC data strategy to provide actionable MI on the outcomes being experienced by our customers with additional needs. Experience of designing solutions through research, insight and user-testing with a variety of audiences. Whatever came before, we’re proud to bring

Head of Enterprise IT Applications - must have strong IFS experienceOur client is an established and successful Manufacturing business, part of a group which has gone through exciting growth and is expanding across Europe. The Head of Enterprise Applications will be part of the I

You measure the level of experience, effectiveness of education & ensure a superior level of consistency across our distribution. Your team delivers projects, programs and activations that enhance the seamless journey across online & offline, at the point of purchase & after purchase that drives ...

What do I need?Experience from B2B events/media/marketing/content or similarExcellent interpersonal skills and client management abilityStrong team management experience, passion for leadership

As Head of Customer Service, you will play a key strategic and operational role in ensuring the development, continuous improvement and delivery of a best-in-class aftercare service to customers who have purchased a property from us. You will have a proven track record of accomplishments and targ...

Global Head of Learning Experience and Instructional DesignReporting to: Global Head, Learning and Skills TransformationGroupM University prepares diverse industry talent to contribute to the creative transformation of our industry.

You will work closely with all areas of the Bank to support the development of the Bank's customer outcome reporting, through both ongoing MI and production of the annual Consumer Duty Board Report. You will help drive ownership of customer outcomes reporting and effective reporting on conduct ri...

THE ROLEWe are seeking a strategic and experienced Head of UX & Design to shape and elevate our user experience capabilities across a diverse portfolio of products and services. DISCLAIMERThis job description is a written statement of the essential charact

Manage a Customer Success team to maintain high quality customer experience in the UK and in our new markets (speed to install, answer rates, NPS, etc). Proven track record of optimising customer journeys, processes, reducing operational costs, and implementing automation. Knowledge of CRM system...

THE ROLEWe are seeking a strategic and experienced Head of UX & Design to shape and elevate our user experience capabilities across a diverse portfolio of products and services. WHAT WILL YOU GAIN FROM WORKING AT BBC STUDIOSWe offer a

We are seeking a strategic and experienced Head of UX & Design to shape and elevate our user experience capabilities across a diverse portfolio of products and services. The Head of UX & Design will champion user-centred design, leading teams of UX Designers, UI Designers, and Service Designers. ...

Head of AI Customer Operations. If you want to help us realise the value of our data to create differentiating AI experiences for customers and employees, read on!. Manage a Customer Success team to maintain high quality customer experience in the UK and in our new markets (speed to install, answ...

Support delivery of the Bank's VC data strategy to provide actionable MI on the outcomes being experienced by our customers with additional needs. Experience of designing solutions through research, insight and user-testing with a variety of audiences. Designing and implementing policy, processes...

Head of AI Customer Operations. Manage a Customer Success team to maintain high quality customer experience in the UK and in our new markets (speed to install, answer rates, NPS, etc). If you want to help us realise the value of our data to create differentiating AI experiences for customers and ...

As Head of Customer Service, you will play a key strategic and operational role in ensuring the development, continuous improvement and delivery of a best-in-class aftercare service to customers who have purchased a property from us. You will have a proven track record of accomplishments and targ...

We are recruiting for a Head of Workplace Services to deliver FM across a exceptionally high end estate in Central London. We are looking for a customer first lead, you must have a background delivering FM and Workplace Experience services at a very high level. Identifying commercial opportunitie...

A good working knowledge of all applicable legal and regulatory jurisdictional (UK, US, European) requirements and laws is required, as well as in-depth knowledge and experience of AML/KYC regulations and practice. Exclusive: Head of Compliance & MLRO – Private Equity / Alternative Asset Manageme...

As our Head of Customer Experience and Sales you will be responsible for championing our customers, building two best in class teams that are capable of delivering a consistently exemplary service to our customers, whilst knocking all sales targets for six. A chance to be at the heart of one of t...

Responsibilities:Develop and run a customer success strategy to enhance onboarding, adoption, and retentionManage and grow a team of customer success professionalsCollaborate with Account Managers to support renewals, upsells, and cross-sellsWork with internal teams to feedback on product and cus...

As Product Director you will be the head of Product Management for the entire portfolio of current and future software products within the Coats Digital business unit as well as be responsible for our Global Customer Success function. Conducting voice of the customer (VOC) and observational voice...

We are working with an exciting brand whom are looking for an experienced Head of Customer Experience (6-9 month FTC) for their brand in Central London. The successful candidate will be motivated, resilient, organised, high calibre and dedicated to delivering a great customer journey - We need so...

Are you ready to take the lead in crafting unforgettable visitor experiences? A celebrated Art Deco landmark in the heart of London is searching for a passionate and driven Head of Retail and Visitor Experience. Oversee the daily visitor experience, ensuring seamless tour operations and high leve...

We are recruiting for a Head of Workplace Services to deliver FM across a exceptionally high end estate in Central London. We are looking for a customer first lead, you must have a background delivering FM and Workplace Experience services at a very high level. As a leading Facilities Management ...

As our Head of Customer Experience and Sales you will be responsible for championing our customers, building two best in class teams that are capable of delivering a consistently exemplary service to our customers, whilst knocking all sales targets for six. Must be a proven leader, with experienc...

Head of AI Customer Operations. We are already pioneering the use of LLM-powered AI agents, automation workflows, and image recognition to build a scalable, intelligent installation experience for EV chargers. The worlds of energy and transport are colliding and Ohme is at the heart of this new e...

Are you ready to take the lead in crafting unforgettable visitor experiences? A celebrated Art Deco landmark in the heart of London is searching for a passionate and driven Head of Retail and Visitor Experience. Oversee the daily visitor experience, ensuring seamless tour operations and high leve...

You will work closely with all areas of the Bank to support the development of the Bank’s customer outcome reporting, through both ongoing MI and production of the annual Consumer Duty Board Report. You will help drive ownership of customer outcomes reporting and effective reporting on conduct ri...

Support delivery of the Bank's VC data strategy to provide actionable MI on the outcomes being experienced by our customers with additional needs. Experience of designing solutions through research, insight and user-testing with a variety of audiences. Go-to expert on vulnerability through experi...

We are looking for a customer first lead, you must have a background delivering FM and Workplace Experience services at a very high level. We are recruiting for a Head of Workplace Services to deliver FM across a exceptionally high end estate in Central London. Acting as the senior point of escal...

We are seeking a strategic and experienced Head of UX & Design to shape and elevate our user experience capabilities across a diverse portfolio of products and services. The Head of UX & Design will champion user-centred design, leading teams of UX Designers, UI Designers, and Service Designers. ...

This approachmeans a single team can look after the full lifecycle of acustomer, from the point of sale to the return of their car at theend of their contract, this elevates our team from typical customerservice roles to truly having the skills and autonomy to help ourdrivers. We’re looking for a...