Trabajos head of customer service en Reino Unido - Page 2

Job Title: Café/Bar Supervisor Reports to: Manager on Duty / General Manager Job Overview: As a café/bar Supervisor, you will play a key role in ensuring daily operations run smoothly, maintaining high standards of service and cleanliness, and leading the team to deliver outstanding guest experiences. You’ll support the manager on duty with a range of day-to-day operational tasks, while actively driving sales and motivating the team to meet performance targets. Key Responsibilities: Lead by example to ensure all service and hospitality standards are consistently met and exceeded. Support and motivate team members during shifts to deliver the best possible service to all guests. Uphold and enforce all cleaning, hygiene, and safety standards throughout the venue, ensuring a clean, welcoming environment at all times. Address guest feedback professionally and promptly to ensure customer satisfaction. Assist in training and onboarding new team members, promoting a positive and productive work environment. Take ownership of shift leadership duties, including staff allocation and floor management when required. Actively contribute to achieving and exceeding sales targets through upselling, team engagement, and service excellence. Ensure stock levels and product presentation meet brand standards. Support the manager on duty with reasonable day-to-day operational tasks as requested, including opening/closing duties, stock control, cash handling, and reporting. Promote and maintain a culture of teamwork, respect, and professional development. Skills & Experience Required: Previous experience in a café, bar, or hospitality environment, ideally in a supervisory or leadership role. Strong customer service focus with a passion for hospitality. Ability to lead, inspire, and motivate a team in a fast-paced environment. Excellent communication and problem-solving skills. A proactive approach to maintaining cleanliness and safety standards. Basic understanding of stock management and sales techniques. Flexible approach to working hours, including evenings and weekends. What We Offer: Competitive pay and tips. Opportunities for progression and development. Ongoing training and support. A vibrant, inclusive working environment.

Job Overview We are seeking a dedicated and experienced Night Manager to oversee the hotel’s operations during the night shift. You will be responsible for ensuring the smooth running of the hotel, managing the night team, and delivering exceptional guest service in line with IHG standards. This role is key in ensuring the security, safety, and comfort of our guests while managing overnight procedures, including financial reconciliations and operational duties. Key Responsibilities Guest Experience & Service Provide a warm and professional welcome to all guests, ensuring a seamless check-in and check-out experience. Handle guest inquiries, requests, and complaints efficiently and professionally, ensuring guest satisfaction. Maintain IHG brand standards in customer service and guest interactions. Monitor guest feedback and take proactive measures to enhance the overnight experience. Operations & Management Supervise and support the night team, including reception, housekeeping, and security staff. Oversee the completion of the night audit, ensuring all financial transactions are correctly recorded. Ensure all hotel systems and procedures are followed, including end-of-day reporting and reconciliation. Coordinate with other departments to ensure smooth operations, including early morning breakfast setups. Safety & Security Ensure the safety and security of guests and staff during nighttime operations. Conduct regular security checks and fire safety inspections. Act as the hotel’s emergency response coordinator, handling any incidents professionally and in line with hotel policies. Monitor CCTV and liaise with external security providers if needed. Team Leadership & Training Lead and motivate the night team, ensuring high levels of performance and engagement. Train and support team members in hotel procedures and customer service excellence. Conduct briefings and ensure clear communication between shifts. Skills & Experience Required Previous experience as a Night Manager, Duty Manager, or in a similar leadership role within the hospitality industry. Strong knowledge of front office operations, night audits, and financial procedures. Excellent communication and problem-solving skills. Ability to handle emergency situations and make quick, effective decisions. Strong leadership skills with experience managing and motivating a team. Knowledge of Opera property management systems. Familiarity with IHG brand standards is an advantage. Additional Information This is a full-time, permanent night shift role in a 4-on, 4-off shift pattern. Candidates must have the right to work in the UK. Please note that we do not provide visa sponsorship for the advertised positions. Competitive salary and benefits package, including IHG employee discounts and career development opportunities. A minimum of two year of prior experience as Night Manager in hotel is required.

Retail shop sales assistant Stanley Ley Location: 23 Fleet Street, Ec4y 1aa Position: Made to Measure Shop Manager Employment Type: Full-time About Us: Harris and Zei is a luxury tailoring brand specialising in made-to-measure suits and garments. We pride ourselves on offering high-quality, custom-tailored clothing with exceptional customer service. Our attention to detail and commitment to craftsmanship have made us a leader in the tailoring industry. We are currently seeking an experienced and passionate Shop Manager for our Made-to-Measure department, to lead our team and ensure the delivery of outstanding customer experiences. Key Responsibilities: Customer Experience: - Ensure the highest levels of customer satisfaction by delivering a personalised and professional made-to-measure service. - Provide expert advice on fabric selections, garment styles, and tailoring options to meet the customer’s specific needs. - Actively engage with clients to understand their requirements and guide them through the entire fitting and tailoring process. Sales and Business Development: - Drive sales through strong client relationships and ensuring an exceptional in-store experience. - Achieve and exceed sales targets by identifying and capitalizing on new business opportunities. - Develop and maintain a loyal client base by providing high-quality service and building long-term customer relationships. Operations Management: - Oversee the day-to-day operations of the store, ensuring smooth functioning and efficiency. - Coordinate fittings and alterations with in-house or external tailors to ensure timely delivery of garments. - Monitor inventory levels and liaise with suppliers to ensure adequate stock of fabrics and accessories. - Ensure that all customer orders are processed accurately and delivered within agreed timelines. Team Leadership: - Lead, mentor, and motivate the sales team to achieve individual and store-wide performance goals. - Conduct regular training for staff to ensure product knowledge and customer service excellence. - Set and monitor performance metrics for the team, providing feedback and support as needed. Visual Merchandising: - Maintain the store’s visual appeal by ensuring that displays and merchandising are in line with brand standards. - Coordinate special promotions or events to drive foot traffic and increase sales. Financial Management: - Prepare regular sales reports, track key performance indicators (KPIs), and manage the store’s budget. - Implement cost control measures and ensure profitability by managing resources efficiently. Skills & Qualifications: Experience: Minimum of 3-5 years in retail management, preferably in luxury fashion, tailoring, or made-to-measure services. Leadership: Proven ability to lead, manage, and motivate a team to achieve sales targets and deliver excellent customer service. -Customer Service: Strong interpersonal and communication skills with the ability to provide a high-end, tailored customer experience. Tailoring Knowledge: Comprehensive understanding of made-to-measure services, fabrics, garment construction, and alterations. Sales: Results-driven with a track record of meeting and exceeding sales targets in a luxury retail environment. Organizational Skills: Ability to manage multiple tasks and ensure smooth store operations, from inventory management to customer fittings. Problem-Solving:Capable of handling customer inquiries, issues, or complaints professionally and efficiently. What We Offer: • Competitive salary with performance-based bonuses., • Opportunity to work with a luxury brand and high-end clientele., • Ongoing training and professional development opportunities., • Employee discounts on made-to-measure garments and accessories. How to Apply: Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience.

Morena Marylebone specialises in single origin Colombian coffee, matcha and NYC cookies. We’re now on the lookout for a passionate, organised, and energetic Coffee Shop Manager to lead our team. Key Responsibilities: • Oversee daily operations to ensure smooth and efficient service., • Manage and motivate a team of baristas and staff, including scheduling, training, and performance evaluations., • Maintain high standards of customer service, cleanliness, and product quality., • Handle inventory management, ordering supplies, and working with vendors. What We’re Looking For: • Prior experience as barista., • Strong leadership and communication skills., • A passion for coffee and a deep understanding of specialty drinks., • Excellent organisational and multitasking abilities., • Friendly, customer-focused attitude., • Availability to work flexible hours, including weekends. (EXPERIENCE REQUIRED)

We're looking for a skilled and motivated hairdresser to join our team, someone with experience behind the chair and either management experience or a strong interest in stepping into a leadership role. This is a great opportunity for a stylist who not only loves creating great hair but also thrives in a collaborative, team-driven environment. What We’re Looking For: 6+ years of experience in a professional salon Strong in cutting, coloring, styling, and client care Enjoys working as part of a team—supportive, positive, and reliable Great communication and interpersonal skills Interested in (or experienced with) management responsibilities like team coordination, scheduling, and customer service leadership Bonus If You Have: Previous experience as a salon team lead or manager A desire to grow into a leadership position What We Offer: Friendly, team-based salon culture Competitive pay + tips Ongoing support and professional development Opportunities to step into a manager role as we grow Ready to grow with us? Send your resume and a short note about your experience and goals Londonlabs

About The Black BookLocated within the energetic epicentre of Soho, on the corner of Old Compton St and minutes from theatre-land, we are the West-End’s go-to wine destination. The venue was once home to TRADE – a members’ club for The Hospitality Industry, which had a “Black Book” of hand-scribed fine and rare wines, the secret Black Book become so popular with our guests, it made sense to name the wine bar after it’s legacy. At the Black Book you will find London’s largest ‘by-the-glass’ list stocked within our walk-in Coravin Cellar as well as an accompanying bar snacks and finer food menu. THE CONCEPT OF THE BLACK BOOK Historically used by the male gender in the Soho district, the “Black Book” was a confidential notebook used to store important contacts, numbers, and addresses for a memorable evening. Our Black Book holds an even greater significance, housing a curated collection of exceptional wines. Featuring limited quantities from iconic producers, vineyards, and vintages, these wines are fleeting treasures. Discover a gem, act swiftly and enjoy the pleasure! Role Overview As a Sommelier, you will be responsible for delivering an exceptional wine experience to our guests. You will help manage the wine program, provide insightful recommendations, and ensure wine service standards are upheld throughout the venue. Key Responsibilities Provide expert wine recommendations tailored to guest preferences and food pairings. Lead wine service during service, maintaining exceptional presentation and guest interaction. Support the curation and maintenance of the wine list in collaboration with Head Sommelier and GM. Conduct staff wine training and briefings regularly. Maintain proper wine storage and cellar organisation. Participate in stock takes, ordering, and supplier relationships. Host tastings and special wine-led events. Stay current with industry trends and continuously improve wine knowledge. Requirements WSET Level 3 minimum Previous experience as a sommelier in a premium or Michelin-recommended venue. Deep knowledge of Old and New World wines, particularly Burgundy, Bordeaux, and niche producers. Outstanding customer service skills and ability to build rapport with guests. Excellent communication, teamwork, and attention to detail. Right to work in the UK. Benefits Competitive salary + tronc Extensive wine training and tasting opportunities Career development within the group Staff food, drinks discounts Shift: Night shift Work days: Weekend availability Licence/Certification: WSET LEVEL 3 (required) Work authorisation: United Kingdom (required)

Job Summary: The Floor Manager is responsible for supervising daily operations on the sales floor, ensuring high levels of customer satisfaction, team productivity, and operational efficiency. This role acts as a key point of contact between staff and upper management, ensuring company standards and procedures are maintained. Key Responsibilities: Supervise and coordinate day-to-day activities on the sales or operations floor. Lead, motivate, and coach staff to meet sales targets and performance goals. Ensure excellent customer service by addressing customer concerns and resolving issues promptly. Monitor inventory levels and coordinate with stockroom for replenishment. Enforce compliance with health, safety, and company policies. Oversee floor layout, product displays, and merchandising standards. Handle staff scheduling, shift management, and attendance. Conduct regular performance reviews and provide feedback and training. Act as the point person for escalations during assigned shifts. Assist in sales reporting, audits, and other administrative tasks as needed. Qualifications: 3+ years of experience in retail business. Strong leadership and interpersonal skills. Excellent communication and conflict resolution abilities. Ability to multitask and remain calm under pressure. Proficient in using POS systems, MS Office, and inventory management tools.

We are looking for highly motivated and experienced Waiter/Waitresses full time to join our team In our Goodge Street branch. Our restaurants are dynamic and busy. We are specialised in fresh pasta and Italian wines. The perfect Waiter/waitress should have an excellent customer service skills, they should greet customers in a polite and friendly manner, provide them with menus and suggest daily/weekly specials. They also are to the point of contact for bills and return of any funds. Some of the main duties and responsibilities of a Waiter include: Greeting customers as they settle down at the restaurant tables and introducing them to the menus Taking orders Inquiring if the customers are satisfied, giving bills and processing payments Operating the bar and coffee section Attending regular meetings with restaurant and kitchen managers to find out about menu changes and menu specials Trainings to new waiting staff General cleanings If you are looking for: Great shifts, life balanced rota. Full training and clothing provided. Service charge, Extra tips - Base salary starting at £12.21 x hour Great opportunity to promotion to Head waiter/Supervisor as team is growing. Young and vibrant environment, get in touch if this sounds good to you. Job Types: full time Salary: £12.21 per hour + Service charge + Extra tips (Approx £13/14)

Sales Assistant - Luxury Womenswear - Knightsbridge £27,000 – £31,000 + Commission (Brilliant commission structure that can go up to 2%) Realistic monthly targets! Amazing friendly team! Lead by example Manager! Seeking a fabulous Sales Assistant for a luxury brand that caters for classy and sophisticated ladies. This is a fantastic opportunity if you want to work for a forward-thinking designer renowned for their creativity and femininity in luxury goods. The successful applicant will be highly attuned to customer’s individual requirements, having had prior experience working within a luxury sales role. Before applying please ensure you cover ALL of the following: 1. Must have worked for a luxury ladieswear retailer (please note we will not consider high-street retail experience), 2. Excellent knowledge on ladieswear fabrics, cuts and styles, 3. Have a good understanding of KPI's and have met sales targets in previous jobs, 4. Fantastic customer service skills, 5. No job hoppers please. Sales Assistant - Luxury ladieswear job spec: 1. Supplying a quality level of service to all customers, 2. Meeting personal and store sales targets, 3. Building rapport with all clients to build brand loyalty, 4. Having an impeccable product knowledge in order to upsell products effectively, 5. Be a team player Cover all the above? Then apply now through this advert only! VERY IMPORTANT, PLEASE NO DIRECT TELEPHONE CALLS TO US. APPLY THROUGH HERE AND WE WILL CONTACT SHORTLISTED APPLICANTS. Note: Due to the number of applications received, we are only able to respond to successful shortlisted candidates. Key words: Womenswear Sales Assistant , Ladieswear Sales Assistant

Bar Manager - MUST HAVE EXPERIENCE Hours: 30–35 hours per week Salary: Competitive, based on experience Start Date: Immediate We’re looking for an experienced and motivated Bar Manager to join the team at Oasis Bar & Terrace, one of Canary Wharf’s most vibrant rooftop venues. This is a part-time management role, ideal for someone who thrives in a fast-paced environment and is passionate about delivering exceptional guest experiences. About the Role: • Lead and support day-to-day bar operations, • Train and supervise the bar team to maintain high service standards, • Ensure stock control and bar prep is well managed, • Maintain cleanliness, health & safety, and licensing compliance, • Work closely with the management team to drive sales and service quality, • Confident with opening and closing operations, • Act as a key point of contact during service and events What We’re Looking For: • Previous bar management or senior supervisory experience (essential), • Strong leadership and team coordination skills, • Knowledge of cocktails, spirits, and stock management, • Excellent customer service and communication skills, • Reliable, well-organised, and confident in handling busy shifts, • Availability to work evenings and weekends What We Offer: • A fun, supportive and fast-paced working environment, • Competitive hourly pay, • Staff food and drink discounts, • Opportunities for growth and training within the team

Bar Lounge Manager Location: Holiday Inn London Kensington High Street, W8 5SP, London Reporting To: Food & Beverage Manager Overview: Holiday Inn London – Kensington High Street, one of Europe's largest Holiday Inns, is seeking a dynamic and experienced Bar Lounge Manager to join our team. This role is pivotal in overseeing the operations of our lobby lounge bar and in-house Starbucks Cafe, ensuring exceptional hospitality experiences for our guests. Responsibilities: Manage daily operations of the lobby lounge bar and in-house Starbucks Cafe, including staffing, inventory management, and quality control. Lead team members to deliver outstanding customer service and memorable guest experiences. Foster a culture of teamwork and collaboration among baristas, bartenders, and serving staff. Implement and maintain high standards of service, cleanliness, and safety in both bar and cafe areas. Develop and execute innovative beverage and food offerings that align with brand standards and guest preferences. Ensure compliance with licensing laws, regulations, and safe serving practices. Handle guest inquiries, concerns, and complaints promptly and professionally. Work closely with the Food & Beverage Manager to achieve financial goals and maintain cost control. Recruit, train, and develop team members to enhance their skills and career progression. Collaborate with the marketing team to promote bar and cafe offerings and drive revenue. Requirements: Previous experience in a similar role, preferably in a high-end hotel or independent cocktail bar/brasserie setting. Exceptional customer service skills with the ability to resolve issues diplomatically. Strong leadership qualities with a magnetic personality that inspires the team. Knowledge of licensing laws, regulations, and safe serving practices. Flexibility to work nights, weekends, and holidays as required. Excellent communication and organizational skills. High level of integrity and accountability. Benefits: Competitive salary plus benefits and Tronc. Opportunities for career development within a commercial and ambitious brand.

We are seeking focused and enthusiastic Chef to support our head chef and join the dynamic back of house team. The ideal candidate will play a crucial role in delivering exceptional guest experiences by providing outstanding customer service, assisting with food preparation, being attentive, vigilant and a team member- willing to collaborate under pressure, and multi-task the various positions in the kitchen. We are seeking an individual who is accustom to working and navigating a a fast-paced environment and whilst also retaining a true passion for hospitality. • Responsibilities Assist with food preparation and presentation in accordance with food safety standards. Multi-roling various kitchen orders from Head chef. Provide information about menu items. Maintain cleanliness and organisation of the kitchen/ BOH area, including surfaces, appliances and utensils. Collaborate with kitchen staff to ensure timely service and address any guest inquiries or concerns, including food safety and hygiene information. Uphold high standards of food safety and hygiene practices throughout the establishment. Manage time effectively to ensure all tasks are completed promptly during busy periods. • Skills Previous experience working in a kitchen as a chef or alongside a senior chef is ESSENTIAL Strong understanding of food safety regulations and practices. Excellent attitude friendly and approachable demeanour to uphold collaboration and sustain morale. Strong time management skills to handle multiple tasks efficiently in a fast-paced setting. A keen interest in culinary arts is encouraged, alongside a willingness to learn and grow within the role.

Bartender - Roka Mayfair Schedule - Full-time Salary - Up to £16.21 dependent on experience Experience - Previous experience as a Bartender in a quality restaurant or Bar. We are looking for an enthusiastic Bartender to join our team here at ROKA Mayfair. Our Bartender are hardworking, dedicated and strive to deliver the superior level of customer service that we are known for. Our teams have bags of personality and are confident working at a fast pace whilst maintaining ROKA’s high standards. Life at ROKA ROKA is a collection of contemporary Japanese Robatayaki restaurants. First launched in 2004 in Charlotte street, our London collection has grown to include venues in Mayfair, Canary Wharf and Aldwych. ROKA embodies the spirit of coming together and sharing a collective dining experience, (RO) symbolises the atmosphere and (KA), the heat of fire from the Robata. Our ideal Bartender demonstrates: • Previous experience in a similar high-end restaurant or bar as a Head bartender or Supervisor., • Hands-on, inspiring, and confident working under pressure, • Good knowledge of classic cocktails, • Great team player, • A keen interest in Japanese cuisine/beverages To be successful with us, bring the energy and the right attitude…. the rest we can teach. The Benefits We take great pride in giving the best experience to our customers through great service and quality. We ask you to work hard so we want to reward this. We know that we can’t do this without you! To celebrate your success, we have created some of the best benefits around. To name a few: • World class in-house training; we want you to have all the tools to be the best, • Opportunity to travel the world with our five incredible worldwide brands, • Long service awards to show that we love having you around!, • Exciting In-house incentives, • Travel season ticket loan to help you save your hard earned money getting to work, • Family meals on shift, • Dining Discount across zuma, ROKA, Oblix & INKO NITO

Mymeds Healthcare Ltd is a busy, community-focused retail pharmacy dedicated to delivering high-quality healthcare products and prescription services. We pride ourselves on a professional and customer-first approach, supporting the wellbeing of every individual who walks through our doors. We are currently seeking a responsible and detail-oriented Shop Supervisor to oversee the day-to-day retail operations within our pharmacy. This is a key leadership position requiring strong organisational skills, team coordination, and a focus on service excellence. Key Responsibilities Supervise the daily activities of the retail pharmacy shop floor Oversee order picking and preparation to ensure accuracy and efficiency Monitor and maintain adequate stock levels; assist in stock replenishment and rotation Coordinate with pharmacists and dispensers to ensure timely fulfilment of customer prescriptions and retail orders Ensure compliance with pharmacy safety and labelling standards Maintain a clean, organised, and customer-friendly retail environment Assist with incoming deliveries and ensure proper stockroom organisation Support with administrative duties and manage customer enquiries professionally Train, motivate, and support junior retail staff and order pickers Uphold strict confidentiality and regulatory compliance at all times Skills and Experience Required Previous supervisory experience in a retail pharmacy or healthcare setting preferred Excellent attention to detail and high standards of accuracy Proven ability to lead a team in a fast-paced environment Strong organisational and time-management skills Confident communicator with excellent interpersonal skills Basic computer literacy for stock and order tracking systems Commitment to patient confidentiality, safety, and customer service Employment Type: Full-Time (37.5 hours/week) If you're reliable, customer-focused, and passionate about supporting a professional pharmacy team, we’d love to hear from you. Apply now with your CV.

Asador Bar & Grill, located in the heart of Leicester Square, London, is looking for an experienced Bar & Restaurant Supervisor to join our vibrant and passionate team. About the Role: We are seeking a motivated and hands-on individual who has solid experience in both bar and restaurant operations. You’ll be responsible for helping to lead the front-of-house team, ensuring top-notch service, and maintaining a welcoming and professional environment for our guests. What We’re Looking For: • Experience is essential in both bar and restaurant supervision, • A friendly, approachable personality with excellent customer service skills, • A true team player who leads by example and isn’t afraid to get involved in day-to-day operations, • Someone who takes pride in their work and is proactive and reliable, • A supportive and dynamic work environment, • Opportunities for growth and development, • Competitive salary based on experience, • The chance to be part of a growing and well-loved restaurant in central London.

Assistant Manager – Daytime Venue Daytime focus | Occasional closing shifts (no later than 10 p.m.) Weekends required We’re looking for a friendly, energetic, and self-motivated Assistant Manager to join our team. Our ideal candidate will bring strong leadership skills, a hands-on approach, and the ability to inspire and guide a young, enthusiastic team. What you’ll do: Lead, motivate, and support a young and dynamic team. Ensure smooth day-to-day operations, with occasional closing shifts (no later than 10 p.m.). Deliver excellent customer service with a friendly, approachable manner. Take initiative and work independently when needed. Uphold venue standards and create a positive, welcoming environment. What we’re looking for: Proven leadership or supervisory experience in hospitality or retail. Strong communication and organisational skills. Ability to work independently and manage your own time effectively. Friendly personality and a passion for customer service. Weekend availability is essential. What we offer: A supportive and positive work environment. Opportunities to develop your leadership skills. Flexible daytime hours with minimal late finishes.

We are seeking a dynamic, experienced Restaurant Operations Manager to oversee the daily operations of our restaurant. The ideal candidate will have strong leadership skills, a passion for hospitality, and a proven track record of maintaining high standards in both service and efficiency. Oversee all day-to-day restaurant operations to ensure a smooth, customer-focused experience. Lead, train, and motivate the front-of-house and back-of-house teams. Maintain high standards of food quality, presentation, and customer service. Manage staff schedules, attendance, and performance. Monitor stock levels, order supplies, and reduce waste. Ensure all health, safety, and hygiene regulations are followed. Handle customer feedback and resolve issues efficiently and professionally. Drive revenue through upselling, promotions, and cost control.

Creature Comforts is seeking a dedicated and experienced Practice Manager to lead our veterinary team in providing exceptional care and service. As a Practice Manager, you will play a pivotal role in ensuring our clinic operates smoothly and efficiently, aligning with our mission to redefine the veterinary experience through innovative technology and compassionate care. Job requirements • Proven experience in a Practice Manager role within a veterinary setting, • Strong leadership and team management skills, • Excellent communication and interpersonal abilities, • Proficiency in using veterinary practice management software, • Ability to handle multiple tasks and prioritise effectively, • Strong problem-solving skills and attention to detail, • Commitment to delivering high-quality care and customer service Job responsibilities • Oversee the daily operations of the veterinary clinic, • Manage and support clinical and administrative staff, • Ensure compliance with all veterinary regulations and standards, • Implement and maintain efficient workflows and procedures, • Monitor financial performance and manage budgets, • Coordinate with veterinary professionals to optimise patient care, • Handle client inquiries, complaints, and feedback, • Maintain inventory and order supplies as needed, • Foster a positive and collaborative work environment Benefits • Working in a beautiful clinic, alongside highly skilled veterinary professionals, • Being part of a people (and animal)-first culture, • 25 days annual leave, plus your birthday off, • Salary sacrifice pension scheme provided by Nest, • World class team, with room to grow and learn, • Regular company social events

Aqua Restaurant Group is home to a unique collection of restaurants and bars in vibrant cities like London, Paris, Hong Kong, New York, Miami, and Dubai. At Aqua, we offer passionate culinary and hospitality professionals the chance to grow their careers and explore new opportunities. As our Waiter, you will help us create a true la dolce vita experience for our guests by welcoming them with genuine Italian hospitality and sharing your in-depth knowledge of our menu! We are looking for someone passionate and very hospitable in their approach to customer service. Where are we located? Just moments from Sloane Square, in the heart of Chelsea, Azzurra brings the Amalfi coast to London, where every creation resonates with authenticity, embodying the elegance and simplicity of Italy's coastal cooking. What we bring to the table: • Dine with us: Enjoy discounts at all Aqua venues, • Celebrate YOU: Take your birthday off and earn additional long service leave, • Grow with us: Ongoing training and development to support both your professional and personal development, • Financial well-being: Manage your pay with ease through Wagestream & enhance your financial knowledge, • Breaks: Food provided during your breaks - Restaurant perk, • Work out: Discounted gym membership, • Lunch & Learn: Head Office perk, • Share the Talent: Bring a friend on board and get £500 Your day at Aqua: You will be paid £12.21 per hour. In addition, you can be a part of the venue’s Tronc system, which may give you up to £4.85 extra per hour each month. The Tronc system is managed by the Tronc Master. Where there is water, there is life & where there is life, you will find us! Dive into a world of culinary innovation and memorable dining experiences, where your love for food and hospitality can shine. All applicants must be eligible to live and work in the UK. Aqua Restaurant Group welcomes individuals from all backgrounds and is committed to creating an inclusive work environment. If you require reasonable adjustments to make your experience more accessible, please let us know. Apply today as a Waiter and be part of Aqua’s global culinary adventure!

For a Pasta and Pizza Bar in Kensington , We are looking for someone CONFIDENT, HARDWORKING and FUN - who has a great passion to deliver the BEST customer experience and LOVES good food. Responsibilities: • Prepare pasta dishes and pizza according to recipes or as directed by head chef., • Assist in the development of new pasta and pizza recipes., • Ensure that all food meets quality standards and is presented attractively., • Maintain cleanliness and organization in the kitchen area., • Assist with inventory management and ordering supplies., • Collaborate with other kitchen staff to ensure smooth operations. Requirements: The job roles involve: Serving / preparing customers food ( good knife skills would be beneficial) , ensuring Food Safety and general cleanliness, Delivering excellent customer service, Helping to build a strong regular customer base, Restocking and looking after displays etc. Applicants must be: energetic, bubbly and passionate people with previous experience in customer service. You should be a motivated team player with a good ‘willing to learn’ attitude. You will need to be ‘on the ball’ and have a good level of spoken English. Drop us your CV and a brief statement of what makes you a superstar, we are very much looking forward to welcoming you to the Labakery family.

Position Summary As an Assistant Manager, you will support the General Manager in overseeing daily operations, ensuring exceptional customer service, team performance, and smooth restaurant running. You will lead by example, coach the team, and help deliver financial targets. Key Responsibilities • Support the General Manager in day-to-day operations, including opening/closing procedures., • Ensure high standards of customer service and guest satisfaction., • Supervise and motivate front-of-house (FOH) and/or back-of-house (BOH) teams., • Handle customer complaints and resolve issues promptly., • Assist in staff training, development, and performance reviews., • Monitor and manage stock levels, orders, and deliveries., • Ensure health & safety, food hygiene, and licensing regulations are followed., • Help manage labour costs, rota scheduling, and payroll inputs., • Drive sales and assist in achieving revenue and profitability goals., • Cover the manager’s responsibilities in their absence. Skills & Experience • Previous experience in a supervisor or assistant management role, preferably in hospitality or F&B., • Strong leadership and team management skills., • Excellent communication and interpersonal abilities., • Good understanding of customer service principles., • Confident in handling complaints and pressure situations., • Basic financial awareness (e.g. cash handling, P&L understanding)., • Familiar with stock management and ordering systems., • Knowledge of health & safety and food hygiene standards. Requirements • Right to work in the UK., • Flexible availability, including evenings, weekends, and holidays., • Fluent in English (spoken and written)., • Personal licence (desirable, not essential)., • Level 2 Food Hygiene Certificate (preferred).

Job Title: Restaurant Manager (New Opening) Location: Lauretta’s Pizzeria, 93 Columbia Road, E2 7RG Type: Full-Time (45 Hours per week) Pay: £17-£19 Inc tronc Depending on experience Start Date: 25th June Reports to: Owners Job Summary: We are opening an exciting new restaurant and are looking for an experienced and hands-on Restaurant Manager to lead the setup and day-to-day running of the business. This is a unique opportunity to play a pivotal role in building a restaurant from the ground up — shaping the team, operations, and service culture from the very beginning. The ideal candidate will be organized, proactive, and confident managing all aspects of a food and beverage operation. Strong knowledge of ordering, stock control, and rota planning is essential, and barista skills are a big plus — we’d love someone who can train and lead the team on coffee service. Key Responsibilities: Pre-Opening: ⁠ ⁠Assist with setup of operational procedures, supplier sourcing, and opening plans ⁠ ⁠Help recruit, train, and onboard the opening team ⁠ Operations Management: ⁠ ⁠Oversee smooth day-to-day running of the front of house and kitchen ⁠ ⁠Ensure compliance with health, safety, food hygiene, and licensing laws ⁠ ⁠Manage stock levels, place orders, and handle deliveries and inventory checks ⁠ ⁠Write and manage staff rotas to ensure efficient and cost-effective coverage Customer Service: ⁠ ⁠Create a warm, welcoming atmosphere for guests from day one ⁠ ⁠Lead by example on the floor, maintaining high service standards ⁠ ⁠Resolve customer issues quickly and professionally Team Leadership: ⁠ ⁠Train, motivate, and supervise front-of-house staff ⁠ ⁠Provide barista training and uphold quality coffee standards (if applicable) ⁠ ⁠Conduct regular performance check-ins and help staff grow in their roles Financial Management: ⁠ ⁠Track and manage budgets, margins, and sales targets ⁠ ⁠Monitor and control labour, food, and beverage costs ⁠ ⁠Prepare reports and suggest improvements to boost profitability Requirements: ⁠ ⁠Experience as a Restaurant Manager or Supervisor (ideally in a new opening) ⁠ ⁠Strong knowledge of ordering systems, stock-taking, and rota creation ⁠ ⁠Excellent leadership, organization, and communication skills ⁠ ⁠Confidence training and leading a team from the start Well rounded knowledge of wine and bar service ⁠ ⁠Flexibility to work evenings, weekends, and holidays as needed ⁠ ⁠Familiarity with EPOS and scheduling systems Preferred: ⁠ ⁠Barista experience with the ability to train others in espresso and milk techniques ⁠ ⁠Experience with opening a restaurant or café ⁠ ⁠Food hygiene or health & safety certification ⁠ ⁠Passion for hospitality and team development This is a fantastic opportunity to shape something from scratch and be a key part of a new concept’s success. If you’re a hands-on leader with strong systems knowledge and a love for great pizza, service, and coffee — we’d love to hear from you.

Company Name: Soleil & SA LTD t/a Oh Fleurs! Job Title: Salon Manager SOC Code: 1253 Location: Oh Fleurs!, 345 Upper Street, London, N1 0PD Reports To: Owner/Director Job Type: Full-Time Working Hours: 37.5 hours per week Salary: £38700 - £40000 per year About Oh Fleurs!: Oh Fleurs! is a vibrant and creative nail art and beauty salon located in the heart of the Angel neighborhood in London. We specialize in bespoke nail art, as well as a range of manicure and pedicure services, attracting a diverse clientele from all walks of life. Our salon is known for its skilled craftsmanship, excellent customer service, and competitive pricing, making us a go-to destination for those seeking unique and high-quality nail care. Role Overview: We are looking for a dedicated and experienced Salon Manager to oversee the daily operations of Oh Fleurs!. As the Salon Manager, you will be responsible for managing the day-to-day activities of the salon, ensuring exceptional customer service, overseeing team of nail technicians, and driving the overall success and growth of the business. Your leadership will be key to maintaining our high standards of service and creating a welcoming and efficient environment for both staff and clients. Key Responsibilities: • Bachelor's degree in Business Management or related fields., • Proven experience as a Salon Manager or in a similar role in the beauty industry., • Strong leadership skills with the ability to motivate and inspire a team., • Excellent communication and interpersonal skills, with a customer-first mentality., • Ability to manage salon operations efficiently, including scheduling, inventory, and staff coordination., • Knowledge of nail art and beauty services is a plus, though not essential., • Experience with salon management software and online booking platforms (e.g., Treatwell, Fresha) is a plus., • Strong organizational and time management skills., • Ability to work under pressure in a fast-paced environment while maintaining a positive attitude., • Passionate about the beauty industry and staying updated with trends and best practices., • Competitive salary based on experience., • 28 days paid annual leave, including bank holidays., • Employee discounts on salon services and products., • Ongoing professional development and training opportunities., • A supportive and friendly team environment., • Access to a central London location, with easy access to local shops, cafes, and public transport., • Commission-based incentives linked to sales and performance.

We’re looking for an experienced and proactive Front of House / General Manager to lead the team at our modern 60-cover restaurant in London. You’ll be responsible for the smooth day-to-day running of front of house operations while driving excellence in customer service, staff training, and systems integration. Key Responsibilities: Lead, train and inspire a small front of house team (approx. 4 staff) to deliver warm, professional and memorable service. Develop and implement clear training systems and service protocols to maintain consistently high standards. Oversee daily service operations, ensuring smooth communication between FOH and kitchen. Design and manage rota systems with efficiency and fairness. Oversee and optimise the use of booking platforms (e.g. OpenTable), POS systems, and payment processing tools. Liaise with the marketing and web team to ensure website content is up to date and reflective of the restaurant’s brand and offerings. Monitor stock levels, handle supplier orders, and help with cost control where relevant. Handle customer feedback professionally and constructively, ensuring repeat business and a positive reputation. Support senior leadership in driving performance and reaching business goals. What We’re Looking For: Proven experience in a similar management role within a busy restaurant. Strong understanding of hospitality software (booking, POS, payments) and enthusiasm for systems and digital tools. Excellent communication, leadership and organisational skills. Passion for creating beautiful, warm, and elevated guest experiences. Flexible, hands-on, and solutions-focused. If you’re a hospitality professional who combines strong leadership with a genuine love for service and innovation, we’d love to hear from you.

Vanda’s Kitchen have a café/store in St Paul's London. Do you have a passion for delivering a high-quality customer focus service? This role will give you the opportunity to make a real impact on our customer’s journey by being a main point of contact being able to deliver a high standard of customer service. At the core of our values is our commitment to deliver exceptional customer service and experience. Do you have real barista experience, confidence with pastry preparation and gluten free seperation including changing gloves etc. Vanda’s Kitchen - Customer Service Job Description ·To greet customers with a nice manner as they enter the shop ·To act as the point of contact between the customer and the kitchen ·To be able to prepare coffees and basic kitchen jobs to complete taken orders. · To demonstrate an understanding of the menu and the options available to the customer. · To report any issues to the head chef immediately. · To be confident in speaking to the public. This all sounds great - What key skills do I need to apply: Previous experience of a customer service role , face to face Experience of handling and resolving customer issues, with a first-time right attitude Strong communication skills both written and verbal Experience of working in a fast-paced environment with the ability to navigate through change Experience in a gluten free kitchen/shop is advanteous

Job Title: Waiter / Waitress Reports to: Head Waiter / Management Team Role Summary: The Waiter / Waitress is responsible for providing exceptional customer service and ensuring a seamless and enjoyable dining experience for all guests. Key Responsibilities: • Provide consistently excellent customer service, anticipating guest needs and exceeding expectations., • Collaborate with and support other staff members to ensure efficient restaurant operations., • Guide guests to their assigned tables., • Accurately and efficiently deliver food and beverage orders to tables., • Contribute to a positive and welcoming atmosphere for all guests., • Accurately take and process food and drink orders using the restaurant's POS system., • Address customer concerns and resolve complaints in a professional and timely manner., • Perform opening and closing duties, including table setup, cleaning, and inventory management.

Yiewsley Food Centre, a growing and customer-focused retail business, is seeking a dedicated and results-driven Shop Manager to lead daily store operations and drive continued business growth. This is a fantastic opportunity for an experienced retail professional to take the next step in their career with a dynamic and supportive team. Key Responsibilities: Oversee end-to-end store operations, ensuring efficiency and compliance Lead, manage, and motivate the team to achieve sales and service goals Create shift schedules, delegate tasks, and monitor team performance Maintain high standards of customer service and handle escalated issues Manage stock levels, ordering, inventory, and merchandising Analyse sales trends and implement action plans to drive revenue Ensure store presentation, hygiene, and safety standards are consistently met Collaborate with senior management on strategic planning and improvements Recruit, train, and develop staff to uphold company values and performance standards Produce operational and financial reports as required Requirements: Minimum 3 years of experience in a retail management or senior supervisory role Strong leadership, communication, and team-building skills Proven ability to manage operations and meet KPIs Excellent problem-solving and decision-making abilities Good understanding of retail compliance, stock control, and health & safety Proficiency in Microsoft Office and basic financial reporting Ability to work flexible hours, including weekends and holidays Hour: 37.5 Hours per/week If you are a experienced Shop manager (Retail) and looking for a dynamic and fast-paced working environment and are ready to take on a new challenge, we want to hear from you! To apply, please submit your CV outlining your relevant experience and qualifications.

Job Description: As a Waiter/Waitress at Crudo, you play a crucial role in delivering an exceptional dining experience to our guests. Your primary responsibilities include taking orders, preparing and serving food and beverages, and ensuring customer satisfaction. Your friendliness, attention to detail, and ability to multitask are essential to maintaining our high service standards. Responsibilities: Progression to Lead Waiter/Waitress: Demonstrate consistently high performance and exceptional customer service. Exhibit strong communication skills and the ability to manage multiple tasks. Show initiative in problem-solving and willingness to take on additional responsibilities.

3 gorges restaurant We’re looking for a motivated and eager-to-learn Bartender Supervisor to lead our bar team and support our floor staff during busy shifts. No prior experience? No problem! We provide full training to help you master everything you need to succeed. Key Responsibilities: Supervise bar operations and ensure high-quality service. Prepare and serve drinks efficiently and consistently. Train, support, and motivate bar staff. Manage inventory, restocking, and cleanliness. Collaborate with the floor team to ensure smooth service. Step in to assist on the floor as needed (e.g., taking orders, running food, assisting customers). Handle customer queries or complaints professionally. open and close the restaurant What We’re Looking For: A positive attitude and eagerness to learn. Strong leadership and communication skills (or willingness to develop them). Flexibility to support both bar and floor teams. Ability to stay calm under pressure. Excellent customer service mindset. We Offer: Full training – we’ll teach you everything you need to know! Competitive pay (depending on experience) Tips more Than 45 hours a week Supportive team environment Opportunities for growth

For a Pasta and Pizza Bar in Kensington , We are looking for someone CONFIDENT, HARDWORKING and FUN - who has a great passion to deliver the BEST customer experience and LOVES good food. Responsibilities: • Prepare pasta dishes and pizza according to recipes or as directed by head chef., • Assist in the development of new pasta and pizza recipes., • Ensure that all food meets quality standards and is presented attractively., • Maintain cleanliness and organization in the kitchen area., • Assist with inventory management and ordering supplies., • Collaborate with other kitchen staff to ensure smooth operations. Requirements: The job roles involve: Serving / preparing customers food ( good knife skills would be beneficial) , ensuring Food Safety and general cleanliness, Delivering excellent customer service, Helping to build a strong regular customer base, Restocking and looking after displays etc. Applicants must be: energetic, bubbly and passionate people with previous experience in customer service. You should be a motivated team player with a good ‘willing to learn’ attitude. You will need to be ‘on the ball’ and have a good level of spoken English. Drop us your CV and a brief statement of what makes you a superstar, we are very much looking forward to welcoming you to the Labakery family.

Chef – Weekend Role with Growth Potential Location: Mac Bae The Golden Anchor Pub, Peckham/Nunhead Hours: Weekends Only (with scope to increase as the business grows) Experience: Minimum 1 years in a professional kitchen. Food Safety trained Trials Available: Every weekend ( 1 slot for this weekend available ) About Mac Bae Mac Bae is a bold Caribbean kitchen with a Latin twist, proudly based inside The Golden Anchor in Peckham/Nunhead. Our menu centres around indulgent, creamy mac and cheese topped with elevated ingredients like seasoned lamb, tender steak, fresh seafood, and more. We’re a passionate, fast-growing startup serious about flavour, hospitality, and building a supportive, high-energy workplace where people feel valued and can thrive. The Role We’re on the lookout for a talented, motivated chef to lead our kitchen during weekend services. With plans to expand our operating days to Wednesday–Sunday within the next 3–6 months, this role offers a clear pathway to Kitchen Manager for the right candidate as the business grows. Key Responsibilities: Lead kitchen operations during service with confidence and professionalism Prepare, cook, and present high-quality dishes in line with our brand standards Maintain consistency in taste, presentation, and food safety Manage inventory, ordering, and kitchen prep to ensure smooth service Train and support junior team members during prep and service Uphold strict hygiene, cleanliness, and organisational standards Contribute ideas for menu development and specials Stay calm, focused, and solutions-driven in busy, high-pressure situations Who We’re Looking For Minimum 3 years’ experience in a commercial/professional kitchen Strong leadership, time management, and communication skills Passion for bold, modern Caribbean and Latin flavours High attention to detail with excellent cleanliness and organisational habits Comfortable working in a fast-paced, startup environment Committed to delivering outstanding food and customer service Positive, proactive, and hands-on attitude Why Work With Us? • Be part of a growing brand with opportunities for creative input, • Clear route to Kitchen Manager as we expand to 5-day service, • No early morning shifts, • Supportive, collaborative, and respectful team culture, • One-month training period to learn our menu and systems, • Three-month probation period, • Paid monthly Interested? We’d love to hear from you — drop us a message to find out more.

Il Bistrotto London is seeking a skilled and enthusiastic Head Bartender for its new Cocktail/Tapas bar in Chelsea. The ideal candidate will have a passion for hospitality, a talent for crafting exceptional drinks, and a commitment to delivering outstanding customer service. As a Bartender, you will play a key role in ensuring guests have a memorable experience by serving high-quality beverages in a fast-paced environment. The original Il Bistrotto first opened in 1982 and was acquired by its current owners in 2018. Located between the city of Genoa and the renowned Portofino, it has since become one of the most distinguished cocktail bars on the Ligurian Riviera. For its London opening, the company has partnered with Luca Gargano of Velier S.p.A., a global leader in the rum sector, renowned for bringing distilleries like Demerara, Caroni, and Foursquare to international prominence. In addition to rum, Velier pioneered the natural wine movement with the launch of the Triple A protocol in 2003, promoting authentic and sustainable production. Responsibilities • Prepare and serve alcoholic and non-alcoholic beverages according to standard recipes and customer preferences., • Maintain cleanliness and organisation of the bar area, ensuring compliance with food safety regulations., • Engage with customers, providing friendly and knowledgeable service while taking drink orders and offering recommendations., • Manage inventory, including ordering supplies, tracking stock levels, and minimising waste., • Handle cash transactions accurately and efficiently, demonstrating basic maths skills for processing payments., • Collaborate with kitchen staff and other team members to ensure smooth operations during busy periods., • Uphold the highest standards of hospitality, ensuring that every guest feels welcomed and valued. Experience • Previous Head bartending experience; a willingness to learn is key., • Familiarity with food safety practices within a restaurant or bar setting is advantageous., • Strong time management skills to handle multiple tasks efficiently in a fast-paced environment., • Excellent communication skills, with the ability to interact positively with guests and team members alike., • A genuine desire to help others and create enjoyable experiences for customers. If you are passionate about the art of bartending and thrive in a dynamic environment, we encourage you to apply for this exciting opportunity!

White Mulberries is a family of three award winning specialty coffee and brunch cafes. We are looking for an experienced and passionate Head Barista to join our team on a full-time basis. The ideal candidate will have a minimum of 12 months of experience as a head barista, showcasing a good understanding of coffee extraction techniques and a commitment to delivering exceptional customer service. As Head Barista, you will be overseeing daily operations, training and mentoring newly hired baristas, and ensuring the highest quality of beverages. If you are enthusiastic about coffee and have the experience, we would love to hear from you.

Cocotte are looking for an experienced, positive, and motivated Flexible Full-time Head Waiter/Supervisor! Our menu focuses on high-quality produce, seasonality, great flavours, and cocktails. What we are looking for: • A passion for the industry and the challenges that come with it, • Energy and motivation to successfully provide great customer service, • A can-do attitude and multi-tasker to ensure the right things are done on time, • A result-driven and ambitious individual keen to develop your career and grow with us. In return, we will provide you with a great package including • Competitive wage • up to 28 days of holiday • Amazing Staff food • Fun culture surrounded by a supportive team Despite all the fun we have, we also take your personal development as seriously as we take our food and drinks, a great opportunity to learn and grow within the company. Up to £14ph (including service) Apply today to join the growing team here at Cocotte!

Job Overview: We are seeking a highly motivated and experienced Assistant General Manager who will act as the General Manager for our vibrant restaurant in Covent Garden, London. This role is ideal for a hands-on leader with a passion for hospitality, strong operational skills, and a commitment to excellence. The position requires availability during weekends and evenings. Key Responsibilities: Lead, motivate, and manage the front-of-house team, ensuring exceptional service standards. Oversee staff recruitment, training, and scheduling, while managing performance and fostering a positive team environment. Act as the General Manager, overseeing all aspects of daily operations, including inventory management and health & safety compliance. Ensure smooth service during peak hours, particularly on weekends and evenings, maintaining company policies and standards. Uphold customer service excellence, addressing escalated issues and engaging with guests to ensure satisfaction. Monitor financial performance, assisting in budget management, cost control, and financial reporting. Collaborate on marketing efforts, driving traffic and sales, and building relationships with local businesses. Experience: 3-5 years of management experience in a high-volume restaurant or hospitality environment. Proven leadership experience with a strong track record of managing large teams. Skills: exceptional customer service Strong leadership and interpersonal abilities. Excellent organizational and multitasking skills. Financial acumen, with experience in budget management and cost control. Exceptional customer service skills and attention to detail. Other Requirements: Charismatic & bubbly Must be available to work weekends, evenings, and holidays. A passion for food, drink, and delivering memorable dining experiences. Perks & Benefits: Competitive Salary: £OTE 60k+ (inc service charge) plus performance related bonus scheme Meals: Complimentary during shifts. Discount: 50% off the total bill at other restaurants within the company. This is a fantastic opportunity for a dedicated hospitality professional looking to take the next step in their career. If you have the drive, experience, and passion for delivering excellence, we would love to hear from you! Job Types: Full-time, Permanent Pay: £55,000.00-£60,000.00 per year Benefits: Company pension Discounted or free food Employee discount

Job Summary: The Management Team plays a crucial role in overseeing the daily operations of the food and beverage department within the restaurant and bar setting. The position requires a blend of leadership, culinary knowledge, and exceptional customer service skills to ensure that guests receive an outstanding overall experience. The supervisor/manager will manage staff, coordinate kitchen and bar activities, and maintain high standards of food/drinks production and presentation. Responsibilities: • Supervise and coordinate the activities of kitchen/bar staff to ensure efficient food/drink production and service., • Assist in the preparation of drinks, ensuring adherence to recipes and quality standards., • Train, mentor, and develop team members to enhance their skills and performance., • Monitor inventory levels and assist with ordering supplies as needed to maintain operational efficiency., • Ensure compliance with health and safety regulations, maintaining cleanliness and organisation in the kitchen area., • Collaborate with management to plan menus that meet guest preferences while optimising cost efficiency., • Address guest inquiries and concerns promptly to ensure the highest level of satisfaction., • Assist in managing budgets, controlling costs, and implementing strategies for profitability. Skills: • Strong leadership abilities with experience in team management within a hospitality environment., • Proficient in bar operations, including cocktail preparation techniques and pre-batched drinks production processes., • Excellent communication skills for effective interaction with staff and guests alike., • Ability to work under pressure in a fast-paced environment while maintaining attention to detail., • Knowledge of health and safety regulations relevant to food handling and preparation., • A passion for hospitality with a commitment to delivering exceptional guest experiences., • Previous experience in a supervisory role within a high-end cocktail bar or members’ club setting is advantageous. This role is ideal for individuals who are enthusiastic about luxurious night-life and possess the drive to lead a team towards success in delivering outstanding food and beverage services.

Lead and supervise front-of-house staff during service. Delegate responsibilities, manage shift schedules, and ensure that team performance meets operational and customer service standards. Maintain high levels of guest satisfaction by managing service flow, ensuring prompt and friendly service, and resolving complaints effectively. Oversee daily floor operations, including opening and closing procedures, cleanliness, table setups, and visual presentation. Support the onboarding of new staff members and conduct on-the-job training to maintain high service quality and team consistency. Ensure full adherence to health and safety regulations and food hygiene standards. Monitor usage levels, manage inventory, and place restocking orders to ensure availability of essential service items. Assist with daily reporting and staff performance reviews. Provide feedback and operational updates to senior management.

We are seeking a dedicated and experienced Assistant Restaurant Manager to lead our team and ensure the smooth operation of our central London restaurant. This senior role requires a strong leader who can manage staff, oversee the rota, and maintain high service and cleanliness standards. RESPONSIBILITIES: • Leading and managing the restaurant team, including waitstaff and kitchen staff, • Creating and overseeing staff schedules and rotas, • Ensuring exceptional service standards and enhancing the customer experience, • Handling customer inquiries and resolving any issues promptly and professionally, • Training and developing team members to ensure they have the skills and confidence needed to excel, • Overseeing the preparation and serving of food and drinks, • Maintaining a clean, tidy, and well-organised floor area, • Collaborating with kitchen staff to ensure smooth service and efficient operations, • Managing inventory, ordering supplies, and ensuring compliance with health and safety regulations ABOUT YOU: • Proven experience in a restaurant management role, • Strong leadership and team management skills, • Excellent communication and interpersonal abilities, • Friendly and approachable, • Positive mindset with a problem-solving attitude, • Ability to thrive under pressure and maintain composure, • Genuine passion for delivering an outstanding guest experience WHAT WE OFFER: • Competitive hourly wage + service charge + tips, • Flexible work schedules, • 50% staff discount at all our associated venues, • 20% friends and family discount at all our associated venues ABOUT US: We are a small restaurant group operating from three venues in London. We specialise in Latin American food mostly seafood based! People love us for fresh ceviche and delicious Pisco Sours! Our restaurant is committed to being an equal opportunity employer, welcoming everyone in the community. We celebrate diversity, take pride in our offerings, our work, and being ourselves. If you're excited to join our amazing team, we want to hear from you! Details Salary (based on experience): £35,000-£45,000 Schedule: Full-Time 42-45 hours per week

GENERAL MANAGER - 45 hours contract. Location: Battersea. Join the Honi Poke Family! At Honi Poke, we're on a mission to brighten days with our sunshine-infused ethos, love of great food, and the rich, full-on flavours of the Pacific Hawaiian cuisine. Our deliciously fresh poke bowls set us apart, but it's our people who make the true difference. If you're organized, enthusiastic, and a fantastic team player, you could be the perfect fit to join our lovely Honi Poke family. That's the way we bowl! The Role: As our General Manager, you will play a crucial role in: Creating Amazing Customer Experiences: Lead your team to inspire every customer who walks through our doors with a memorable, friendly experience. Maintaining Excellence: Manage a sparkling clean restaurant that adheres to all food safety and health & safety regulations. Driving Operational Efficiency: Utilize your exceptional organizational skills to ensure smooth operations, especially during peak times, with cost-effective stock control and precise ordering. Quality Control: Be passionate about the quality of food and service, making sure our poke bowls always meet high standards. Leading by Example: Get hands-on in daily restaurant activities and lead your team from the front. Developing Talent: Provide training and development opportunities for staff, enhancing their skills and fostering a supportive work environment. What We Offer: Attractive compensation package designed to reflect your valuable contribution. Opportunities for ongoing training and development to help you continue growing professionally. Paid Breaks: Your hard work deserves time to relax and recharge. Enjoy delicious meals provided during your shifts. A generous discount for you and your friends and family to enjoy our menu. Come and Join Our Honi Poke Team! If you're ready to lead a team that's as committed to joy and health as you are, we'd love to meet you. Apply today and let's bring the spirit of Aloha to every bowl and every customer.

Receptionist - Ambassadors Clubhouse Salary - up to £15.50 ph Schedule - Full Time Experience - Previous experience within a similar role Ambassadors ClubHouse are seeking a Receptionist to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Receptionist looking for a new role in an award winning, critically acclaimed group. The Restaurant Ambassadors Club House Named after the Sethis’ maternal grandfather, a former Indian Ambassador, the restaurant will take inspiration from his summer house in Dalhousie (formerly part of Punjab) and North India’s abandoned party mansions, as well as the founders’ own Punjabi heritage. The menu focuses on the cuisine of undivided Punjab. Culinary traditions and rare regional recipes will be showcased with a menu featuring classic papads, chaats & bitings, lesser-known kebabs cooked across the tandoor, sigri and tawa; curries cooked in cast-iron karahis and clay matkas, pilaus, biryanis, tandoor-roasted breads, and classic desserts. An all-day drinks list brings guests through lunch to dinner to late-night party, with a focus on tequila and mezcal cocktails blended with regional produce. Highlights include a selection of ‘Punjabi Margaritas’ all made with exotic north Indian fruits and citrus and paired with chaat masala spiced salts. Encapsulating the traditions of Punjab where hospitality and generosity are celebrated through the sharing of fine liquor in abundance. The dining room features a maximalist central bar with a gold dome, booth seating and counter dining while the lower ground floor will feature a drinking and dining space, alongside a DJ booth, open until late. The Position As Receptionist, you be responsible for providing a warm and genuine welcome to our guests, delivering an exceptional standard of service and memorable customer experience, and you will continually lead and inspire the front of house team to do the same. If you have experience in the following, then we want to hear from you: Welcoming and interacting with our guests in a professional and friendly manner, building rapport to encourage their repeat custom; Effectively managing reservations and walk-ins to maximise covers during service; Handling face to face, telephone and email queries in a polite, professional and diplomatic manner.

Monday to Friday - MUST BE FULLY AVAILABLE TO WORK UNTIL 4:30 pm. 5 SHORT SHIFTS MONDAY TO FRIDAY Experience is not required, but will be taken into consideration. Due to a high demand of candidates, your application might get rejected if your profile is not suitable for the vacancy Position: Team Member Pay: £12.25 p/h Permanent Part-time. About Us: We are HOP! We exist to bring the intoxicating, colourful, high-energy and vibrantly delicious street food favourites of Vietnam with a quick service experience, to the masses whilst creating moments of JOY in everything we do - the true Vietnamese way! HOP is more than a Vietnamese restaurant brand; it’s a way of life! We are looking for dedicated, thoughtful, and joyful Team Members to join us! If you have a fearless attitude to life, a little free-spirited, full of good vibes and LOVE Vietnamese food, then HOP is where it’s at! Benefits: Paid breaks, free food on shift, extra holiday day for your birthday, paid training and development and seasonal night out! About the role: Your tasks and responsibilities will depend on the daily allocation made by your manager. Your primary duties are centred on the food production line (kitchen preparation) and include preparing and assembling hot/cold dishes ordered by our guests, as well as performing daily cleaning during and after service. From time to time, you will also be a floor host - great and welcome guests, assist with ordering, and manage customer flow. This role is restaurant-based and involves working a variety of shift patterns, including working weekends and bank holidays. Please be aware that we handle Pork meat in our restaurants. If you think this position is for you, please apply, and we will get back to you ASAP. Thank you!

Sommelier - Gymkhana Salary - Competitive salary based on experience Schedule - Full Time Experience - Previous experience as a Sommelier within a Michelin star restaurant or similar setting Gymkhana are seeking a Sommelier to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Senior Sommelier looking for a new role in an award winning, critically acclaimed group. The Restaurant Operating in Mayfair for over a decade, Gymkhana is inspired by the bars, social, sports, and members’ clubs of the British Raj in India. It serves contemporary Indian cuisine using seasonal British ingredients, with a strong focus on the tandoori oven. Since its opening in 2013, Gymkhana has garnered numerous accolades, including its first Michelin star and, in 2024, a second Michelin star, making it the first Indian restaurant in London to hold two.The restaurant was also named Restaurant of the Year by Restaurant Magazine and BMW Square Meal in 2014. As Giles Coren of The Times remarked, "Gymkhana is the best restaurant I have ever been to." The Position As Sommelier, you will be responsible for delivering the highest levels of service and an exceptional guest experience within the restaurant and private dining rooms. You will recommend and sell wines to customers both to complement their tastes and to pair with their menu choices. The successful Sommelier will have: An engaging and personable nature; A passion for hospitality and delivering an exceptional guest experience; Prior experience as a Sommelier within a quality restaurant; WSET or equivalent Sommelier qualification; A professional and confident communication style with fluent English language ability; Proven ability to lead, inspire and motivate a team; An excellent knowledge of food and beverage; The eagerness to continually learn and develop your career within hospitality; We believe in empowering our team to balance professional success with personal well-being.

Company Description VufVuf Group is driven by a vision to provide everything pet lovers need in one place. We create meaningful solutions for pet owners and promote responsible care and animal welfare. Our work integrates technology, community, and care, aiming to enhance everyday life for pets and their owners. We are committed to building a future where pets are safer, healthier, and more connected to the world around them. Role Description VufVuf is about creating a digital platform for everything to do with pets. We are looking for Passionate Pet People that want to create and lead their local community of pet owners, pet businesses and pet services to advertise on the VufVuf platform. It could be pet accessories online shops, grooming salons, Dog walking services, Pet hotels, pet restaurants & cafe's, registered pet sellers, (Vuf Verified). We also are linking up with well known animal charities in the UK that we will provide a % of the revenue we generate and give this back to support the care for animals. For every business or service for pets you list you get 30% commission of the total advert revenue you bring for your area.(paid weekly) Qualifications Passionate about Pets Telephone Sales experience or willingness to learn Excellent communication and interpersonal skills You want to support your local area for all things Pets Ability to work independently and remotely Knowledge of the pet care industry is a plus This is a commission only role and you can choose your own hours you work. You can start immediately and we can set you up instantly. The Process:Its simple. Contact the pet businesses in your area, ask them if they want to be a part of VufVuf and send them a link to set up their VufVuf account. The VufVuf platform will give the business owners full visibility of their products and sales, with messages from customers and the orders, all in one place. Come and join us, to make the one stop shop for all things pets......

About the job Job Description The Lounge Supervisor at Heathrow Airport will focus on the Front of House operation whilst the Lounge is open and liaise with the kitchen to ensure all the required standards are met at all times. They will also support all management areas of the operations too when required. Also, the Lounge Supervisor will be expected to be part of the FB service delivery and attend to passengers as part of the attendant team. Managing the rostering for all catering staff (including kitchen staff) Managing time sheets/payroll management Ordering of food and drinks and sundries through Do & Co ordering system. Liaising with the Lounge Manager and Supervisors Liaising with laundry regarding Lounge linen Ordering cleaning supplies Performance management and training of all staff Investigating customer complaints Completing daily audits and maintaining stock control Ensuring food temperature is adhered to as per H &S regulations Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Qualifications Minimum 3 years’ experience as a Supervisor in hospitality industry Ability to lead and motivate staff, delegate tasks effectively, and manage team dynamics. Strong focus on providing excellent service to guests, addressing their needs, and resolving complaints. Effective verbal and written communication skills to interact with staff, management, and guests. Ability to quickly identify issues and develop solutions to enhance operations and guest experiences. Strong organizational abilities to manage multiple tasks, schedules, and priorities efficiently. Keen eye for detail to ensure the lounge is clean, well-presented, and meets high hospitality standards. Skills to manage time efficiently, ensuring that service levels are maintained and that tasks are completed in a timely manner. Understanding of budgeting, inventory control, and financial reporting to manage the lounge's profitability. Familiarity with menu offerings, beverage pairings, and food safety regulations. Ability to handle conflicts among staff or with guests diplomatically and effectively. Ability to work collaboratively with other staff members, fostering a positive work environment. Skills in training new staff and providing ongoing development opportunities for team members. Flexibility to adapt to changing situations, guest needs, and operational demands. Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: £14.00 per hour Enjoy perks by referring your friends through our Refer a Friend Scheme Save money and time with On-Site Free Meals Expand your skills and knowledge through our in-house training opportunities. A business where you can have a real impact, we’re not afraid of new ideas! Genuine career development opportunities, both nationally and internationally The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon Department: Reception Language required: English. The company As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.

Simple Health Kitchen – Assistant Menager WHO WE ARE: We are the new and progressive generation of hospitality encouraging self motivated and highly ambitious individuals. We promote healthy living through delivering our delicious, healthy and balanced food to our customers. Simple Health Kitchen desires to inspire more sustainable and healthy lifestyles by improving the high street food industry and therefore the perception of people about healthy eating. Introducing guilt-free delicious dishes, which are simple, nutritious and positively enhance people’s mind, body and soul. Founded in 2015 by rugby player and fitness professional Bradley Hill, the company is the longest standing health food business in London. Having 4 sites throughout London and an array of delivery hubs allowing us to deliver our healthy product throughout London. The company holds great opportunities to be able to develop ambitious individuals to have a very successful career in hospitality. We have a variety of business operations, some run Monday to Friday 8am-3pm, some 8am -9pm and we even have a 7 days operation. Locations include Baker street, Bank & Fleet street. WHAT WE ARE LOOKING FOR: We are looking for like-minded people to join us in brightening up people’s days at Simple Health Kitchen. We are looking for people who are available throughout the week for Breakfast, Lunch and Dinner. Fully flexible candidates are preferred. We are looking for people with high ambition, attention to detail and a constant strive to brighten people’s day– Mix this in for a passion for food and we want to meet you. As a AM, you will become a key part of our restaurant team (service and kitchen). Among other things, you will be expected to lead and motivate your team, to achieve the business goals set out by your Operations Manager. We are looking for someone who is hungry to grow and have a high drive for success. It’s a fast pace but we have lots of fun along the way.

Job Title: Deputy General Manager Location: Chelsea, London Job Type: Full-Time Reporting To: General Manager Job Summary: Be part of something exciting! We are seeking a motivated and experienced Deputy General Manager to join us in our brand-new pub in the heart of Chelsea. This is a unique opportunity to play a pivotal role in establishing a fresh, vibrant pub that combines exceptional food, drink, and service with a welcoming and lively atmosphere. You’ll work closely with the General Manager to run venue operations, with a unique involvement in running not only the venue but also growing an ambitious company. Key Responsibilities: - Customer Experience: Deliver an exceptional guest experience by ensuring high standards of hospitality and service from day one. - Team Leadership: Help build and lead a high-performing, enthusiastic team. Motivate staff to deliver excellence and foster a positive work culture. - Operational Oversight: Oversee day-to-day operations, ensuring smooth service and that all areas of the business run efficiently. - Stock Management: Manage stock levels, supplier relationships, and inventory controls to ensure quality and minimize waste. - Compliance: Ensure compliance with all licensing, food hygiene, and health and safety regulations. - Financial Management: Monitor budgets, control costs, and track sales to meet revenue goals. - Problem Solving: Handle customer feedback and operational challenges effectively to ensure a seamless guest experience.multitasking, and attention to detail. - Problem-Solving: Calm under pressure with strong decision-making skills. - Compliance Knowledge: Understanding of licensing laws, food hygiene standards, and health and safety regulations. - Personal Traits: Proactive, hands-on, and enthusiastic about taking on new challenges. Why Join Us? - Be Part of a New Chapter: A rare opportunity to help shape the identity and success of a new pub from the ground up. - Dynamic Team Environment: Work with a supportive and ambitious team. - Career Growth: Grow with us as we establish our presence in Chelsea and beyond. - Competitive Package: Enjoy a competitive salary, benefits, and the chance to be part of an exciting launch. If you’re excited about this opportunity to help launch a new pub and make your mark in Chelsea, we’d love to hear from you! We can’t wait to meet you and start this exciting journey together!

B2B Sales Executive – Full Time (Perivale Area) We are looking for a highly motivated and results-driven B2B Sales Executive to join our dynamic team in Perivale. This is a full-time, office-based role where you will be responsible for generating new business, building strong client relationships, and driving sales growth within the B2B sector. Key Responsibilities Identify and develop new business opportunities in the B2B market. Build and maintain long-term relationships with key clients and stakeholders. Actively engage in lead generation, prospecting, and customer acquisition strategies. Collaborate with cross-functional teams to ensure smooth delivery of products and services. Conduct market research and stay updated on industry trends to identify sales opportunities. Consistently meet and exceed sales targets. Requirements Minimum 3 years’ experience in B2B sales, ideally within the ecommerce industry. Proven track record of meeting or exceeding sales targets and driving revenue growth. Strong knowledge of B2B sales strategies and customer acquisition techniques. Excellent communication, presentation, and negotiation skills. Ability to work both independently and collaboratively within a team. Proficiency with CRM software to manage pipelines and track activities. Bachelor’s degree in Business, Marketing, or a related field. Must be able to commute to the Perivale area daily. If you are a self-starter with a passion for sales and a proven ability to deliver results, we’d love to hear from you. Please send your CV along with a cover letter highlighting your relevant experience.

Job Title: Assistant Manager Location: Chelsea, London Job Type: Full-Time Reporting To: General Manager Job Summary: Be part of something exciting! We are seeking a motivated and experienced Assistant Manager to join us for the launch of our brand-new pub in the heart of Chelsea. This is a unique opportunity to play a pivotal role in establishing a fresh, vibrant pub that combines exceptional food, drink, and service with a welcoming and lively atmosphere. You’ll work closely with the General Manager to set up operations, recruit and train a stellar team, and ensure a successful launch and ongoing success. Key Responsibilities: - Pre-Opening Preparation: Assist in setting up the pub for opening, including staff recruitment, training, and onboarding. Help design workflows, operational systems, and service standards. - Customer Experience: Deliver an exceptional guest experience by ensuring high standards of hospitality and service from day one. - Team Leadership: Help build and lead a high-performing, enthusiastic team. Motivate staff to deliver excellence and foster a positive work culture. - Launch Support: Assist the General Manager in coordinating the grand opening and initial promotional campaigns to establish the pub as a key destination in Chelsea. - Operational Oversight: Oversee day-to-day operations, ensuring smooth service and that all areas of the business run efficiently. - Stock Management: Manage stock levels, supplier relationships, and inventory controls to ensure quality and minimize waste. - Compliance: Ensure compliance with all licensing, food hygiene, and health and safety regulations. - Financial Management: Monitor budgets, control costs, and track sales to meet revenue goals. - Problem Solving: Handle customer feedback and operational challenges effectively to ensure a seamless guest experience.multitasking, and attention to detail. - Problem-Solving: Calm under pressure with strong decision-making skills. - Compliance Knowledge: Understanding of licensing laws, food hygiene standards, and health and safety regulations. - Personal Traits: Proactive, hands-on, and enthusiastic about taking on new challenges. Why Join Us? - Be Part of a New Chapter: A rare opportunity to help shape the identity and success of a new pub from the ground up. - Dynamic Team Environment: Work with a supportive and ambitious team. - Career Growth: Grow with us as we establish our presence in Chelsea and beyond. - Competitive Package: Enjoy a competitive salary, benefits, and the chance to be part of an exciting launch. If you’re excited about this opportunity to help launch a new pub and make your mark in Chelsea, we’d love to hear from you! We can’t wait to meet you and start this exciting journey together!