Trabajos head of customer service en Reino Unido - Page 3

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician, you’ll receive: • A market-competitive base salary of £40,000 (inclusive of London Weighting Allowance) and a realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates. • A Level 2 light vehicle maintenance qualification (or equivalent), with post-qualification technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £40,000 a year (inclusive of London Weighting Allowance) and realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician, you’ll receive: • A market-competitive base salary of £40,000 (inclusive of London Weighting Allowance) and a realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates. • A Level 2 light vehicle maintenance qualification (or equivalent), with post-qualification technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £40,000 a year (inclusive of London Weighting Allowance) and realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician, you’ll receive: • A market-competitive base salary of £40,000 (inclusive of London Weighting Allowance) and a realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates. • A Level 2 light vehicle maintenance qualification (or equivalent), with post-qualification technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £40,000 a year (inclusive of London Weighting Allowance) and realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician, you’ll receive: • A market-competitive base salary of £40,000 (inclusive of London Weighting Allowance) and a realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates. • A Level 2 light vehicle maintenance qualification (or equivalent), with at least 2 years' post-qualification technical, electrical, and diagnostic experience, • A customer-focused approach, • A full UK driving licence As a Roadside Technician within our Patrol division, you’ll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it’s a flat battery, tyre change, or complex fault-finding, you’ll provide quick, confident solutions and reassurance when our members need it most. You’ll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We’ll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that’s rewarding, fast-paced, and full of variety - this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you’ll get benefits that go the extra mile: • Strong base pay – £40,000 a year (inclusive of London Weighting Allowance) and realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates, • Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business, • Free RAC Ultimate breakdown cover – From your very first day, • Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax, • Generous holidays – 23 days plus bank holidays (rising to 25 with service), • Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits), • Wellbeing support – 24/7 confidential support helpline for you and your family Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career.

The Opportunity: As an Institutional Sales Relationship Manager within our Strategic Partnership group you will be an important asset to Fisher Investments Europe's Institutional sales efforts across Europe, Middle East, and Africa (EMEA). Your efforts will include conducting research on our target markets, identifying and establishing contact with financial institutions, and developing relationships with prospective financial service partners. Reporting to our Head of Institutional Sales, you will partner with our Senior Sales Professionals to build relationships with financial service firms in emerging markets, meet face-to-face, and present to prospective partners. Your efforts will give Fisher the opportunity expand its global presence in emerging markets via partnerships with established financial institutions. The Day-to-Day: • Communicate with external partners and institutional team members to efficiently coordinate with Senior Sales Professionals and deploy our business development resources and orchestrate the institutional sales process within an assigned territory, • Ensure accurate, regularly updated information about prospect personnel, decision-making processes, and search activity is recorded in our Customer Relationship Management system, • Cold call, establish relationships, and conduct formal presentations to articulately convey our partnership strategy, client service philosophy, and investment strategies to prospective financial service partners, • At least 5 years of financial industry experience, and demonstrated track record of success, building relationships with financial service firms, investment consultants, and institutional asset owners, • Ability to set, monitor, and accomplish goals, • Experience addressing complex challenges managing a broad opportunity set, • Willingness to travel frequently within an assigned territory, • Solid investment knowledge; ideally previous experience communicating listed equity investment philosophies and processes, • Ability to apply mathematical and financial concepts such as geometric linking, cap/dollar/equal weightings, Alpha, Beta, Tracking Error, Information Ratio The global Fisher organisation distinguishes itself by putting clients first, providing unmatched service, and taking a personalised approach to investing. You can feel confident knowing that we align with our clients’ best interests by using a simple and transparent fee structure and recognised European custodians. It’s the people that make the Fisher purpose possible, and to help our employees meet their long-term goals, we offer an array of benefits, including: • 100% paid premiums for our top-tier supplemental medical, dental and annual health screening plans for employees and their qualified dependents, • 28 days annual leave, with the ability to purchase up to 3 additional days per year, plus up to 8 paid holidays, • Enhanced maternity pay package with 16 weeks’ top up to full base pay for eligible employees, • $10,000* fertility, hormonal health and family-forming benefit, • A retirement pension plan, featuring a 9% company contribution of base pay with an additional company match of up to 5% of base pay on personal contributions, • Gym subsidy of up to £50 per month, • Employee Assistance Program and other emotional wellbeing services FISHER INVESTMENTS EUROPE IS AN EQUAL OPPORTUNITY EMPLOYER

Customer Service / Customer Demand Planning / Demand Planning role, with proven line management experience. Build strong relationships with 3PL contacts to ensure excellent service for customers. Reporting to the Head of Demand, foster a motivated, proactive, and effective team focused on customer s

Head of Service Operations (Service & Repairs). You will take full ownership of operational delivery, ensuring safe, reliable and high-quality service while driving efficiency, productivity, customer satisfaction and profitability. Head of Service Operations (London & Southeast).

White Collar Factory (95009), United Kingdom, London, London Staff Software Engineer - Back End About this role Do you love shaping the technical landscape and driving innovation across the organisation? Are you passionate about solving complex business problems and supporting multiple teams toward a shared technical vision? At Capital One, you'll be part of a community of technical leaders who drive engineering excellence, foster innovation, and deliver impactful solutions that meet real customer needs. What You'll Do • Own and drive the technical strategy for a significant business outcome or technology domain, spanning multiple teams and influencing the overall technical direction, • Lead and coordinate the efforts of multiple teams, ensuring their collective work aligns with broader business objectives and technology strategy, • Proactively identify emerging patterns, define and evangelise best practices, and establish reusable frameworks that enhance engineering productivity, • Build and maintain strong relationships with key stakeholders, including senior leadership, product owners, and architects, • Represent Capital One in external technical forums, contributing to vendor/industry discussions, • Drive service quality standards and practices for your domain, guiding complex incident resolution, • Develop and advocate for strategies to proactively manage technical debt across multiple teams, • Actively mentor and develop engineers, fostering a culture of continuous learning What we’re looking for • Deep expertise in Java, • Deep expertise in system design and distributed architectures, • Track record of leading technical initiatives across multiple teams, • Strong experience with cloud platforms (AWS, Azure, GCP), • Proven experience setting a multi-team technical vision and strategy, • Strong track record of technical leadership and influence without authority, • Experience driving engineering standards and best practices across organisations, • Experience of steering Communities of Practice or technical forums, • Strong business acumen and ability to translate technical concepts for various audiences Where and how you'll work This is a permanent position based in our London office. We have a hybrid working model which gives you flexibility to work from our office and from home. We’re big on collaboration and connection, so you’ll be based in our London office 3 days a week on Tuesdays, Wednesdays and Thursdays. What’s in it for you • Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation, • We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers), • Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave, • Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: • REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies, • OutFront – to provide LGBTQ+ support for all associates, • Mind Your Mind – signposting support and promoting positive mental wellbeing for all, • Women in Tech – promoting an inclusive environment in tech, • EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry, • Enabled - focused on supporting associates with disabilities and neurodiversity Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Head of Engineering, Platform & AI About Zeus Zeus is a leading logistics technology company focused on digitising, automating, and optimising supply chains through AI-powered solutions. Our integrated platforms Zeus Command, Zeus Command AI, and Zeus Connect streamline freight operations, enhance efficiency, reduce costs, and provide real-time visibility. Founded to modernise the transport and logistics sector, Zeus has grown into one of Europe’s fastest-growing logistics tech companies, working with major enterprises across multiple countries. Backed by advanced AI and sustainable transport solutions, Zeus is shaping the future of logistics. As we continue to scale, we’re looking for passionate individuals to join our team and help drive innovation in supply chain technology. If you're excited about AI, automation, and revolutionising logistics, Zeus offers an opportunity to work in a fast-paced, dynamic environment with leading industry expertise and state-of-the-art technology. The Opportunity Zeus Labs is building the execution intelligence layer for enterprise logistics — AI that turns ERP systems and tables into self-optimising operations. You will own development and maintenance of the platform that compresses hours of manual coordination into an automated AI-driven consolidation, touching millions of shipments annually for large manufacturers and distributors moving goods across continents. This is a rare role: production-grade AI systems (LLMs + combinatorial optimisation models) meeting enterprise integration reality (SAP ECC/S4, legacy TMS/WMS, webhook chaos). You will join a small, high-impact engineering team with plans to grow and evolve into specialised teams as we scale. What Will You Do Engineering Leadership & Delivery • Own end-to-end engineering delivery across Zeus Command AI (core platform) and AI layers and agents, • Drive planning, scoping, sequencing, sprint execution, and quality gates so work reliably ships, • Set standards for code review, testing, definition-of-done, incident hygiene, and operational excellence, • Contribute production code hands-on (20-30% of your time): ship features, close bugs, review/merge PRs, own complex cross-service work, • Coach engineers through pairing, PR feedback, debugging support, and raising team capability Enterprise Integration & Architecture • Lead integration strategy and execution with enterprise and legacy systems: ERP (SAP ECC/S/4HANA patterns), TMS, WMS, carrier/telematics platforms, customer master systems, • Own integration architecture across: Inbound/outbound APIs (REST/JSON), event-driven messaging (queues/topics), batch feeds, file-based interfaces (S3-based exchanges), structured email fallbacks, • Demonstrate practical experience with API management and integration middleware: API gateways, iPaaS/ESB patterns, message brokers, transformations, retries/backoff, idempotency, contract versioning, • Lead master data management for enterprise rollouts: SKU volumetrics, locations, customer/site data, carrier contracts, slot calendars. Data quality validation, reconciliation, governance (source of truth rules, drift detection). Own system architecture across services, data stores, and workflows, • Produce and maintain architecture artefacts as first-class outputs: System diagrams, sequence diagrams, data flow diagrams, ADRs/RFCs AI Systems & Production Operations • Own implementation quality for our AI agent flows: Tool execution safety, confirmation prompts for critical actions, bounded autonomy, deterministic fallbacks. Context/session handling (TTL memory), prompt/tool contracts, tool registry hygiene, • Build production practices around AI: Evals, monitoring, cost controls (token budgets, caching), model routing, prompt versioning, safe rollout, • Own production health: Logging, metrics, tracing, dashboards, alerting, post-mortems, • Improve resilience: Rate limiting, circuit breakers, idempotency, retries/backoff, event replay strategies, feature flags, safe deployments, • Work deeply with DevOps on AWS infrastructure, performance, and reliability: Containerised deployments, networking/security boundaries, secrets, scaling, environment management, • Own cost/performance trade-offs: Cloud cost monitoring, AI cost optimisation, workload tuning, capacity planning Security, Compliance & Customer-Facing Work • Build security into architecture and delivery: Tenant isolation, secure webhook patterns (auth/signatures/allowlisting), auditability, PII minimisation, • Lead remediation of dependency vulnerabilities and code scanning findings with measurable burn-down, • Join customer calls to: Explain architecture and integration in plain terms, Lead technical discovery and enterprise integration planning (incl. IT/security stakeholders), Handle escalations with structured RCA and clear action plans, • Produce enterprise-ready customer artefacts: Security overview, integration guides, interface specs, deployment runbooks Tech Stack & Environment Zeus is built on a consistent TypeScript-first stack: • Node.js + TypeScript for backend services, • Angular (primary) and React for web UI, • React Native for cross-platform mobile., • Our AI/optimisation modules are a deliberate “best tool for the job” exception, implemented in Python, • We run on AWS, using ECS with Fargate (multi-AZ) for containerised services, • AWS CodePipeline for CI/CD across multiple environments Must-Have Experience • 10+ years in backend/platform engineering, including at least 3 years in technical leadership (leading projects, owning architecture, or managing engineers), • Deep hands-on experience integrating with enterprise/legacy systems: ERP (SAP ECC/S4), TMS, WMS, carrier/telematics platforms, master data domains, • Strong integration background with API management and middleware: API gateways, iPaaS/ESB patterns, message brokers, transformation layers, contract versioning, • Master data management mindset: data modelling, reference data governance, reconciliation, quality enforcement, • Excellent technical documentation skills: diagrams and specs that engineering and customers can rely on, • Production operations experience: logs, metrics, incidents, post-mortems, cloud cost ownership, AI cost optimisation Nice-to-Have • SAP-style enterprise integration (IDocs, BAPIs, Integration Suite patterns), • Production LLM/agentic systems with guardrails and reliability practices What we offer • Private health insurance, • Pension plan, • Central working location, • Hybrid working, • Casual dress code, • Stocked kitchen and as much coffee & tea as you can drink, • Your own Mac or PC laptop and software subscriptions, • Discounted Gym memberships, a variety of virtual classes and seminars free of cost, discount coupons for all the major brands via Charlie HR perks, • Car rental scheme, • L&D via Udemy sponsored by Zeus, • Employee Assistance Program - Provides free of cost psychological, legal and medical counselling

Head of Data, AI and CRM - £120-150k London (Hybrid) 2-3 days onsite | Permanent | Senior Leadership Role A luxury retail brand are investing heavily in Data, CRM and emerging AI capability to support international growth, deepen customer relationships, and strengthen commercial and operational decision-making. This is a senior delivery leadership role, sitting at the heart of Customer Growth & Engagement, Digital Commerce and Auctions, and Logistics. The focus is practical and outcome-led: taking strong foundations and turning them into trusted, embedded capability used day-to-day across the business. The Opportunity You will own the delivery and adoption of enterprise data, CRM and AI initiatives across customer, product, trading, logistics and finance. This is not a research role and not a pure strategy role. It is a hands-on senior leadership position where success is measured by adoption, quality, predictability of delivery, and measurable commercial outcomes. What You Will Be Responsible For • Leading delivery of enterprise data capability across the organisation, • Ensuring data is governed, consistent, accessible and trusted, • Building analytics and reporting aligned to business priorities, used routinely by leadership teams, • Owning the evolution of CRM to support marketing, account management and customer service, • Ensuring CRM reflects real customer journeys and commercial processes, • Enabling more tailored engagement across different customer segments, • Introducing AI and automation where it improves forecasting, productivity, insight or customer experience, • Ensuring AI is proportionate, governed and aligned to brand and regulatory context, • Driving adoption by embedding capability into everyday workflows, • Owning programme governance across the delivery portfolio, • Managing third-party delivery partners with clear expectations on pace, quality and outcomes What We Are Looking For • Senior experience delivering data, analytics and/or CRM capability in a customer-centric organisation, • Strong commercial judgement, with the ability to link insight to outcomes, • Comfortable operating across marketing, sales, operations and senior leadership, • Calm, structured delivery leader with sound judgement and high accountability, • Strong stakeholder management, governance and benefit realisation discipline What Success Looks Like • Insight is trusted and routinely used, • CRM is embedded in everyday customer activity, • AI capability is practical, proportionate and effective, • Delivery is predictable and well controlled Why This Role This is a rare chance to lead delivery of data, CRM and AI in a business where customer relationships are central, and where the organisation is committed to making these capabilities genuinely usable, not theoretical.

UTILITIES MANAGER • Location: DA15 Hendon / Sidcup, • £440 per day The post holder will work closely with internal stakeholders (Finance, Commercial, Estates Management) and external suppliers to ensure effective contract management, accurate billing, and compliance with governance requirements. Scope • Manage utilities contracts and supplier relationships, ensuring compliance with SLAs and resolution of complex queries promptly, ensuring high standards of customer service. This includes maintaining the relationship with Government Procurement Services (GPS) who are responsible for buying energy and managing the energy utilities framework, as well as the various energy and water suppliers., • Oversee validation and approval of all utilities invoices (electricity, gas, water, fuel oil) and ensuring processes are in place to ensure the quality and completeness of records in the TEAM Sigma system to avoid additional charges and prevent disconnection., • Provide business performance reports, forecasts, and budgetary input to senior management and support budget development, accruals, and variance analysis in collaboration with Finance., • Ensure continuity of supply across the estate and manage costs effectively and prevent disconnection through proactive management of payments and disputes and maintaining strategic stakeholder relationships., • Support energy/carbon reporting requirements by ensuring accurate data capture and system integrity., • Drive continuous improvement and process re-engineering to achieve efficiencies and cost savings and operational resilience., • Detailed knowledge of utilities and energy management, including contract frameworks, supplier management, consumption analysis, and billing validation., • Strong understanding of financial processes (budgeting, accruals, forecasting) and purchase order systems., • Experience in supplier negotiation and relationship management., • Proven ability to analyse complex data and produce accurate reports., • Significant experience managing small teams and high-volume invoice processing., • Desirable: NVQ or equivalent in accountancy or business-related subject., • Excellent interpersonal and negotiation skills., • Strong analytical and problem-solving capability., • Well-developed written and verbal communication skills for reporting to both technical and non-technical audiences., • Resilient, proactive, and able to manage competing priorities.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Data Product Manager About this role Year after year we’ve been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK’s Best Workplaces™ list. At Capital One, we believe great products begin with a deep understanding of our customers. From our earliest days, we pioneered the use of predictive modeling to individually personalise credit card offers, turning the entire industry on its head. Our heritage of data driven decisions, combined with human centred approach, enables us to continue to design and build truly innovative financial experiences for our customers. We’re using this approach to build our next generation data platform, leveraging modern technology to deliver transformative experiences to our customers. We’re seeking a Senior Data Product Manager, who will be pivotal in the delivery of value and fostering collaboration. As a senior member of our Digital Product team, you will play a strategic role in defining where we invest in our data products and platforms, working with stakeholders across Engineering, Business Analysis, Data Science, Data Analytics and Data Governance. What you’ll do * Autonomously lead the discovery, definition and delivery of new data products and platform features that deliver our key business outcomes across data, modelling, reporting and analytical capabilities * Manage existing data products to drive business performance across the value chain, including growth, underwriting, marketing and customer servicing. * Collaborate with data producers and consumers (Data Scientists, Analysts & Engineers) to define Product capability needs and prioritise delivery of those that add most value * Collaborate with your product team, engineering, delivery leads, consulting groups (Architecture, Cyber & Data Risk) and the US Enterprise to ensure those capabilities make it into the hands of our users * Be an advocate for data governance, ensuring that everything we build meets our high standards whilst providing a frictionless user experience * Integrate business analytics in every aspect of design and development, and define metrics to measure the success of products * Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you’ll bring * Proven experience identifying business opportunities and translating them into Data, Machine Learning and AI products in the technology or digital arenas. * A track record of thought leadership and delivery across complex products or platform capabilities * Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication * Proven ability to leverage data and insight to define product strategy and customer experience * Passionate about collaborating with technically minded data users and engineers, but you can also translate for non-technical stakeholders * Excellent communication skills, able to engage, influence and inspire * Deep understanding of data applications * An understanding of UK regulatory landscapes and consumer lending would be desirable Where and how you'll work This is a permanent position based in our Nottingham or London offices. If you're based in the London office, there will be frequent travel to Nottingham. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Digital Product Manager Job Description About this role Year after year we’ve been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK’s Best Workplaces™ list. Our Product Managers are pivotal in the delivery of value, fostering collaboration, and taking responsibility for where and how we invest. As a senior member of our Digital Product team, you will play a strategic role in the definition of our digital product investments. You will be forever building on your understanding of both our consumer and business needs, working across the business to realise this value into the market. What you’ll do * Autonomously lead the discovery, definition and delivery of new digital products and features that deliver our key business outcomes * Collaborate effectively with engineering teams, designers, and others to create compelling strategies for our products, and deliver on them * Be passionate about how consumer credit works so that you can disrupt it from the inside out * Challenge and champion technology choices to deliver innovative and resilient solutions that enable both near and long term value * Integrate business analytics and operational excellence in every aspect of product design and development, and define metrics to measure the success of products * Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you’ll bring * Proven experience working within a regulated industry with demonstrable in market results * A track record of thought leadership and delivery across complex products or platform capabilities * Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication * Proven ability to leverage data and insight to define product strategy and customer experience * Ability to appreciate the detail, get under the hood and make decisions that unleash product engineering * Excellent communication skills, able to engage, influence and inspire * Passionate about achieving the right outcome Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Process Manager - Acquisition About the role At the intersection of Digital Product, Change and Risk Management, we aren’t just looking for someone to "manage" a process — we need someone who’ll own and champion our process evolution, working with a high degree of autonomy and in close partnership with our current Process and Product Management team. Your mission is to bridge the gap between ambitious business growth and a sound risk culture, ensuring resilience and sustainability. This role will have a significant impact on the overall effectiveness of our team and to our acquisition success so you’ll need to be passionate about technology, data, product and process excellence. You’ll work collaboratively and embed yourself within our team to proactively find insights, look for efficiencies and drive changes to improve prospects’ experiences and our risk & control frameworks. What you’ll do Our ability to grow and manage risk is tied to the efficiency of our core systems. You won't just manage processes, you’ll help architect how we embed robust risk controls and streamline complex workflows. In this role, you will move beyond tactical oversight to drive the product standard: * Strategic Review: You’ll analyse control metrics, looking for friction or control failures that drive risk or customer pain. * Product Partnership: You’ll liaise regularly with the Product and Technology teams to present your data, influence the backlog and drive change. You’ll be the voice of the customer and process excellence, ensuring key business objectives and risk controls are well-represented alongside short-term fixes. * Deep Dive & Design: You’ll be responsible for ensuring the control suite is efficient, scalable, and fully documented. You may also find yourself working closely with a cross-functional squad, mapping out end-to-end process flows for a key feature or user journey to identify opportunities. * Control Testing: You’ll partner with Second and Third Line functions to make sure our key risks are effectively monitored and documented, with follow-up actions and improvements progressed to completion. The Outcomes You’ll Drive: * Fostering a Risk-Aware Culture: You will act as an SME and consult to our Product teams, shifting the mindset from "compliance as a hurdle" to "risk as a foundation", ensuring risk is mitigated by design. * Driving Automated Governance: You will lead the transition toward a digitized control suite, replacing manual touchpoints with automated, data-driven monitoring to achieve optimum efficiency at scale. * Strategic Stakeholder Management: You will partner with 2nd and 3rd line functions (Risk and Audit) to provide transparent, high-level assurance, turning process reviews into opportunities for continuous improvement. * Data-Driven Decisioning: Leveraging a high level of numerical ability, you will transform raw data into strategic insights that influence prioritization and investment across our acquisition platforms. What we’re looking for We're looking for someone who can combine deep analytical rigor, technical understanding and process governance with the ability to influence cross functionally. Any experience of digital product management would also be an advantage. * You can find the story in the data. You possess exceptional numerical ability and an inherent analytical curiosity to quickly spot trends and opportunities and to navigate complex systems and technology architectures with precision. * You're an improvement expert. You have hands-on experience applying methodologies like LEAN or Six Sigma to drive tangible, measurable improvements in operational processes. * You speak risk. You have experience in Risk Management, understanding how to design and performance-test controls to manage and monitor key business risks effectively. * You thrive cross-functionally. You are an adept communicator who can influence cross-functionally, input into key decisions and drive tangible business results. * You are driven by detail and clarity. You have great attention to detail, not just for documentation, but for understanding the deep interdependencies of systems, technology and data that underpin our processes. Professional Integrity: You bring a balanced, "customer-first" approach to decision-making, ensuring that every efficiency gain also enhances our commitment to fair customer outcomes. Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

White Collar Factory (95009), United Kingdom, London, London Head of Marketing About the role At Capital One, we aim to be a Force for Good in Lending - enabling millions of customers to get a clear, fair deal and to succeed with credit. Now, we're looking for a Head of Marketing to join our team who fully understands and appreciates our values and what we uniquely offer to customers – to help us scale our work even further. Owning the end to end strategic agenda, the Head of Marketing will continue to drive our brand and performance marketing forward, developing a dynamic marketing plan that has a key focus on acquiring new customers through various digital media channels. The Head of Marketing will bring a wealth of experience developing market leading brands and performance marketing capabilities. They will bring commercial acumen and marketing know-how - identifying high leverage growth opportunities - and working with a wide range of internal and external stakeholders to bring these opportunities to fruition. This role will report to our Vice President for Customer Acquisition - a member of the UK leadership team. The Head of Marketing will engage regularly with the UK Leadership Team, leveraging those relationships to push forward new growth opportunities and investments. What you’ll do * Set the strategy and the tone for our marketing team - creating direction and energy behind our growth strategies * Develop a market leading brand strategy - bringing to life our Capital One values in our external campaigns and customer experiences * Drive the development and delivery of our performance marketing strategy - owning a large marketing budget, with a focus on maximizing ROI and brand equities * Proactively identify high leverage growth opportunities - working internally and externally on engagement, negotiation and due diligence to bring these to life * Lead the execution of market leading performance marketing for new customers across existing and emerging channels * Develop and manage our key strategic relationships - co-developing growth roadmaps with our exciting marketing partners * Shape and deliver customer and market research to identify new insights, customer needs and opportunities * Be accountable for ensuring marketing is compliant with internal policies and regulations; owning risk management processes, controls and budget management * Develop, lead, and elevate high performing cross functional teams (Marketing, Analyst, Brand, Creative, Operations, Legal, Technology) to drive marketing programs What you’ll bring * An experienced marketing professional with proven track record of developing market leading brand and performance marketing strategies in a highly regulated industry * A long history of building successful brands, through positioning, creative development, advertising, and performance marketing * A clear understanding of how to drive performance across the marketing mix with demonstrable experience leading ROI focused performance marketing teams * Experience building and developing teams in a high performance environment. Able to deeply embed brand values internally and externally * You will be at the forefront of market developments - bringing in external insights and driving investments to keep pace with market developments (specifically, with a focus on AI led marketing channels and tools) * Ability to identify key areas of leverage - engage with senior stakeholders for buy-in - and then able to translate these into a set of clear objectives and deliverables * Highly data literate: able to operate effectively in a high-performing analytical environment whilst bringing empathy to understand our customers and our brand * You are a strong communicator who can drive understanding of the brand, the customer and our growth plans within the organisation * Significant experience managing complex risk management processes - with experience of (or willingness to learn quickly) how to operate within Financial Promotion regulations Where and how you'll work This is a permanent position based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. If you’re London based, there will be an expectation that frequent travel to Nottingham will be required. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the strategic direction and roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

White Collar Factory (95009), United Kingdom, London, London In-house PSL / Professional Support Lawyer (Knowledge Support) - Manager About this role Capital One is excited to create a new opportunity to join our UK Legal Team as a professional support knowledge lawyer, supporting the legal team to maintain up to date legal knowledge across the spectrum of issues impacting a consumer lender in the UK. Reporting to our Head of Customer (Acquisition, Strategy and Operations) Legal Team, you will leverage your expertise to deliver highly effective knowledge services to the Legal department and the wider business. Our goal is to support the UK business to navigate risk, deliver on its strategy, and ultimately provide good customer outcomes. Given the rapid pace of change and innovation across lending, a proactive approach to capturing, organising, and disseminating legal and regulatory knowledge is essential. What you’ll do Your key focus will be on embedding a robust knowledge management function and acting as the knowledge expert across the spectrum of issues impacting a FCA regulated consumer lender in the UK: * Knowledge Strategy: Produce and share high-quality legal knowledge for the Legal Team and business stakeholders to help inform and shape our business strategy in evolving areas such as Payments and Open Banking. * Business Facing Communications: Work with the Legal Team and other functions such as Compliance and the First Line Risk Office, to ensure relevant legal and regulatory developments are communicated to business stakeholders in a proactive, and timely manner through drafting legal updates, training and briefings. * People Leadership: You will be responsible for people leadership, managing a small team of lawyers who are SMEs in various aspects of a consumer credit business. You will also be responsible for supporting their development and impact on the team and business. * Legislative Tracking & Impact Analysis: Lead the process of horizon scanning and tracking legislative/regulatory developments across the full customer journey (topics include Consumer Duty, Payments, Open Banking, Employment, Tech/AI/Cyber and Competition), whilst assessing their strategic impact on Capital One. * Legal Training Programme Development: Identify relevant topics and training needs for the wider Legal Team and design and present sessions. Provide up-to-date, concise, and practical training for stakeholders across the business on core legal and regulatory requirements. * Strategic Policy Support: Co-ordinate with the External Affairs function to provide input on the legal and regulatory aspects of areas of strategic importance to COEP where we are seeking to influence change. * External Third Party Engagement: Where relevant this could include liaising with industry bodies such as UK Finance in response to industry papers or instructing external counsel. * Knowledge Management Systems: Implement procedures to capture, develop, store, and maintain the know-how resources, including examples of previous advice. Focus on maximising the use of digital opportunities and maintaining user-friendly know-how banks. What we’re looking for * Qualified solicitor with around 5-10 years PQE (guide only). * Experience working within, or with (if private practice), an established financial services firm that offers consumer credit products is preferable. * Broad knowledge of UK consumer credit legal and regulatory requirements across the full customer journey (e.g., CCA, CONC, Payment Services, Financial Crime, Open Banking) is strongly preferred. * PSL/Knowledge Management experience is strongly preferred. * A demonstrated ability to lead, coach and inspire a team of lawyers. * Understanding of the regulatory expectations around Consumer Duty is preferred. * Ability to apply strategic thinking and strong problem-solving skills to knowledge capture and dissemination. * Excellent workload management skills, with an ability to work in a fast paced environment, and flexibility to adapt to our changing business needs. * Confidence in written and verbal communications, tailoring content and style to the audience as needed. * Great relationship building and team working – across our business stakeholders, our broader Legal department and throughout our business’ multi-functional teams. * Forward thinking on maximising use of digital opportunities as part of providing legal advice. * Genuine focus on delivering a best in class legal service to our business. Where and how you'll work This is a permanent position based in our Nottingham or London office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms * Year after year we’ve been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK’s Best Workplaces™ list What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Role Overview: proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced AV Events Technician to be a key part of our London team, representing proAV and working onsite, taking full responsibility for delivering a demanding calendar of corporate events, maintaining the quality and standard of the client’s experience. You will be responsible for all aspects of AV in relation to client’s events from preplanning, identifying technical requirements, attending meetings in an advisory capacity and event execution. You will also be required to provide support for client meetings. One of many openings available at proAV (who have over 500 team members globally), this position is based within our end user’s organisation who continue to invest in state-of-the-art technologies, services, and training. This is an exciting opportunity for an exceptional, experienced AV Events Technician to join an established operation with scope to drive and enhance the service at every opportunity. Experience and seniority of the position will be reflected by the remuneration and benefits package. Key Responsibilities: • Provide AV Event Support. Carry out all aspects of the AV service prescribed in Event Function Sheets. * Report all service shortcomings affecting Events Team to the AV Events Team Leader. * Deliver a high standard of service in accordance with SLAs for the team. * Deal with day to day administrative duties and any ad hoc duties assigned by the senior staff. * Be fully conversant with H&S and First Aid procedures. * Ensure a consistent standard is maintained throughout all events and that all processes are routinely followed. * Be proactive in suggesting new methods and techniques to improve efficiency. * Travel across both sites. * Other duties as required or assigned by company management * Ensure mandatory compliance with information security policies, standards and procedures. • Process enquiries to the Events team mailbox., • Minimum of (3) three years’ experience within a client facing Corporate Events field Ability to provide workings standards to the highest specification within a Corporate Head Office Building. * Excellent computer skills and the ability to learn new software and systems. * Hands-on experience of Tandberg/Polycom/Lifesize; AMX/Crestron; Clear One; Extron and Mediastar systems. * CTS Certified prefered. Candidates without this qualification will be expected to complete this training onsite * Live experience of digital sound desks including microphone management and EQ * Multi-camera control systems and vision mixing * Crestron control systems including virtual and physical signal routing * Video & Audio Conference experience including Point-Point and interactive Multipoint events * Understanding of multiple display types including aspect ratios and video walls * Basic stage lighting principles • Excellent verbal and written communication skills. proAV designs, integrates and supports blended technology solutions with AV, UC and beyond including end-to-end services and 24/7/365 support to enhance global collaboration and empower your world of communication. From reviewing technology to integration to post-deployment support, you’re in safe hands when you trust your AV and UC to proAV. We are recognised as one of the AV industry’s most powerful international delivery and support operations trusted by a varied client base in more than 80 countries across 6 continents. To date, we have completed 700+ projects outside of the UK that meets the demands and challenges of a globalised marketplace, keeping the lines of communication and collaboration open. From our state-of-the-art Customer Services Centre and Video Network Operations Centre (VNOC) our dedicated teams manage, monitor and protect our global clients’ business-critical AV systems architecture, products and technologies 24/7/365. Equality, Diversity & Inclusion: proAV is an equal opportunity employer that is committed to supporting and promoting an inclusive culture for all employees and job applicants. We want everyone to feel comfortable being themselves and create a culture where we understand and respect each other’s differences. proAV does not tolerate discrimination based on age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We make employment decision based on the needs of our business and the qualifications and/or experience of the individual. proAV offers personal and professional development opportunities, not just through traditional qualifications, but also through Apprenticeship schemes, internal training and mentorship programmes. We support employees and job applicants with their work-life balance through our family friendly policies and practices. We encourage all to apply.

My client is seeking an experienced and driven Head of Estates to lead a flagship Build to Rent development in London on a 8 Month FTC. This is a senior, high-impact role with full responsibility for estates and facilities management across a dynamic and growing community. You will oversee a large-scale mixed-use scheme, ensuring high standards in operations, compliance, and customer experience. This includes leading on-site teams, managing contractors and planned maintenance programmes, and maintaining a safe, efficient, and well-presented environment. This is a visible leadership role for someone who thrives in a fast-paced setting and enjoys combining operational delivery with strong stakeholder engagement. Key Responsibilities: • Lead the day-to-day estates and facilities management operations, ensuring a safe, compliant, and well-maintained environment., • Oversee hard and soft services, including maintenance, cleaning, security, waste, and public realm management., • Manage PPM programmes and contractor performance to ensure high-quality service delivery., • Take ownership of fire safety, health & safety, and regulatory compliance across the estate., • Serve as the main point of contact for residents, leaseholders, and stakeholders, ensuring excellent communication and service., • Develop, mentor, and lead the on-site team, fostering a culture of accountability and high performance. Your Experience: • Senior experience in estates, facilities, or operational leadership within residential or mixed-use developments, including high-rise / high-risk buildings (HRBs)., • Background in BTR, large-scale residential, or mixed-use environments., • Strong experience in managing contractors and service partners to deliver high standards., • Solid understanding of health & safety, fire safety, and compliance frameworks., • Proven leadership and team development skills, with the ability to motivate and inspire staff., • Excellent stakeholder management and communication skills, engaging clients, residents, and partners effectively. Please call me on 07943157289 or connect with me on LinkedIn (Johan Keutcha) and send me a message there.

- Sales Development Representative - Build a career in sales! £30,000 salary + £10,000 commissions London office based (near Monument) About us: Benchmark Mineral Intelligence (Benchmark) is the world’s leading IOSCO-regulated price reporting agency (PRA), proprietary data provider, and market intelligence publisher for the lithium-ion battery to electric vehicle (EV) supply chain. Our granular and expert focus on the entire supply chain makes us unique: from lithium and cobalt mining through to the manufacturing of cathode and anode functional materials, to battery cell and EV production. At Benchmark, we set the lithium industry’s reference and benchmark pricing. Our series of price assessments and data methodologies allow us to collect our proprietary data from the source, creating data that is relied upon by the industry to make multi-billion-dollar investment decisions that accelerate the energy storage revolution. Benchmark’s tireless and methodical data collection coupled with in-house expert analysis makes us unique in the 21st century publishing space and the world’s most trusted service. As a result, our services are relied upon by major actors in the EV supply chain, we have testified to the US Senate multiple times and advised The White House, The Pentagon, and government agencies around the world. Purpose: The primary purpose of the role is to generate qualified sales opportunities for the senior sales team by engaging inbound leads and proactively identifying new prospects. Through outbound calling (warm+), research and consistent follow-up, the SDR will book high-quality demonstrations of our services. The role includes full training in our sales methodology, tools and processes, with clear performance metrics and progression opportunities. A great opportunity for a graduate looking for a career in business, sales, account management, customer success. Reporting to the Head of Business Development, the SDR will be responsible for meeting call and demo KPIs, maintaining accurate records and providing regular performance reports. Responsibilities: • Make outbound calls to inbound leads to qualify interest and book product or service demonstrations., • Proactively research and identify new prospective clients aligned with our target market., • Conduct outbound prospecting activity (calls, emails and LinkedIn outreach) to generate new business opportunities., • Qualify prospects against agreed criteria to ensure strong fit and high-quality demo bookings., • Schedule demonstrations for senior sales colleagues and ensure smooth handover of qualified opportunities., • Maintain accurate and up-to-date records in the CRM system., • Track and report on daily, weekly and monthly activity metrics, including calls made, conversations held and demos booked., • Meet or exceed agreed KPIs for activity levels and demo generation., • Collaborate with the wider sales and marketing teams to optimise lead conversion., • Continuously develop product knowledge and sales skills through training and feedback. Personal Characteristics: . • Strong interest in starting a career in sales or business development., • Confident and professional telephone manner., • Excellent verbal and written communication skills., • Resilient, positive and comfortable handling objections., • Self-motivated with a proactive and target-driven mindset., • Organised and able to manage time effectively., • Willingness to learn and take on coaching and feedback., • High attention to detail and ability to maintain accurate records., • Comfortable working with KPIs and performance targets., • A team player with a collaborative attitude. Benefits include: • Competitive Salary, • 25 Days Holiday (fixed) + 1 day off for your Birthday, • 2 Mental health days per year, • Statutory Pension Contribution, • Staff social events

Delighted to be supporting a large law firm (c.1000 headcount) based in central London in recruiting for a Revenue Assistant. The firm is highly regarded, offering hybrid working (once up and running in the role), a fantastic benefits package and excellent support in terms of career development. Duties will include: • process a high number of invoices each month according to established procedures and judiciously send the invoices to our clients;, • ensure that the debt collection of invoices is undertaken in accordance with the credit control procedure;, • ensure that queries raised by a client are resolved in the appropriate time frame and escalated to fee earners, revenue controllers or management;, • attentively ensure that all relevant information relating to unpaid invoices is recorded in system to be fed back to partners and fee-earners; and, • provide the necessary support to revenue controllers and keep the revenue coordinator and head of revenue team informed of all issues and concerns. Skills and Experience: • the successful candidate will ideally have one to two years previous experience of working as a revenue assistant, biller or credit controller in a professional services environment;, • they will be of A-Level standard or equivalent and will be interested in furthering their education, for example studying AAT;, • excellent inter-personal communication skills (both written and verbal), demonstrating experience of liaising with clients, partners, fee-earners, secretaries and finance colleagues;, • team player who supports and motivates their colleagues. Follows instructions, but is confident to query instructions when unsure;, • demonstrate a clear track record of commitment to the highest level of customer service;, • a high level of numeracy is required together with a good understanding of financial workings;, • experience of legal systems are desirable but not essential. Good keyboard skills and competence in Word, Excel and Outlook are required; and, • it is essential that the candidate will have an eye for detail and the ability to act positively, creatively and intuitively when presented with challenges. The job holder is expected to work within the established billing and debt collection procedures. There is a high volume of work to process and the job holder will be expected to prioritise and use their initiative and commercial sense to ensure that queries are resolved efficiently and effectively.. If this sounds like it could be the role for you please don't hesitate to apply. If you feel this could be a role worth exploring, please apply so we can set up a confidential discussion. Note - £300 referral incentive available for a successful referral. Referrals can be introduced on LinkedIn or via email ()

Department: Retail Place of work: London Job Type: Full-time Job purpose: As a Client Advisor, you are passionate about the world of beauty and cosmetics and ready to become the custodian of the brand's valuable heritage and legacy, sharing the vision, values, and mission guiding the Client into the world of the Brand. You take responsibility for meeting your personal sales goals and you are driven to contribute to the success of the Store. You ensure an exceptional Client experience, placing the Client first and fostering valuable relationships. You foster brand loyalty and turn each Client's visit into an unforgettable luxury shopping experience. You are a reliable team player, providing continuous support to both your colleagues and management, while performing all tasks and responsibilities tied to your department. Responsibilities: • Consistently reach and exceed personal and store sales target, both on a monthly and annual basis, while elevating and assisting in business growth, • Implement business strategies following the guidance of the Store Manager, while staying informed about the performance of the Store, • Achieve and exceed personal KPI objectives by providing outstanding customer service and ensuring the highest standards of sales quality, • Deliver a superior customer service experience by surpassing their expectations, displaying in-depth knowledge of the products and Santa Maria Novella heritage and history, in accordance with the sales standards, • Take initiative to maximize all cross-selling opportunities by using every product range available in the store, • Place the Client first by fostering a welcoming atmosphere, offering friendly and professional assistance, and addressing all their needs and requests, • Collect valuable Client information using the Company's tools (CRM) to engage with them, establish relationships, and tailor future Client development opportunities, • Ensure outstanding Client satisfaction and outstanding Client service by implementing the "Brand Selling Ceremony", • Adopt and encourage the Omni Channel approach, • Develop and sustain extensive knowledge of the luxury beauty and cosmetic industry by staying updated on beauty trends and monitoring industry competitors, • Consistently work to stay current with information on product details, sales methods, Client Services, and Company guidelines and protocols, • Handle Client inquiries, issues, and returns with professionalism and effectiveness liaising with the store manager when necessary, • Collaborate and engage effectively with colleagues, promote open and constructive dialogue, to ensure a consistently outstanding experience and contribute to a positive work atmosphere, • Follow security procedures in the store to ensure safety of Client, staff and merchandise, • Assist in maintaining the presentation of all products in line with Santa Maria Novella's visual guidelines, • Assist in the daily management of the store by keeping the understock and stock room tidy and orderly, • Adhere to Company protocols for operational guidelines and stock management, including cash handling, inventory, logistics, and all primary reporting activities required by the head office, ensuring that Company policies and procedures are effectively implemented Qualifications: • At least 2/3 years of experience in sales field; luxury retail and/or beauty preferred, • Proficiency in English, any other languages is a plus, • Ability to work in a fast-paced and dynamic environment, • Demonstrated skill in establishing enduring relationships with both Client and colleagues, • Excellent written and verbal communication skills, • High level of flexibility and ability to problem solve, • Demonstrated capability to achieve and exceed both individual and store performance targets, • Team player with interested in actively collaborating with colleagues, • Familiarity with selling ceremony and Client journey/discovery process could be a plus, • Strong customer service skills, • Capability to work a flexible schedule according to business requirements, including evenings, weekends, and holidays Equal Opportunity Statement: The announcement is applied to both sexes, according to laws 903/77 and 125/91, and to people of all ages and all nationalities, according to legislative decrees 215/03 and 216/03. All data will be processed in compliance with Legislative Decree 196/2003 and GDPR EU 679/2016.

Department: Retail Place of work: Harrods, London Job Type: Full-time Job purpose: As a Client Advisor, you are passionate about the world of beauty and cosmetics and ready to become the custodian of the brand's valuable heritage and legacy, sharing the vision, values, and mission guiding the Client into the world of the Brand. You take responsibility for meeting your personal sales goals and you are driven to contribute to the success of the Store. You ensure an exceptional Client experience, placing the Client first and fostering valuable relationships. You foster brand loyalty and turn each Client's visit into an unforgettable luxury shopping experience. You are a reliable team player, providing continuous support to both your colleagues and management, while performing all tasks and responsibilities tied to your department. Responsibilities: • Consistently reach and exceed personal and store sales target, both on a monthly and annual basis, while elevating and assisting in business growth, • Implement business strategies following the guidance of the Store Manager, while staying informed about the performance of the Store, • Achieve and exceed personal KPI objectives by providing outstanding customer service and ensuring the highest standards of sales quality, • Deliver a superior customer service experience by surpassing their expectations, displaying in-depth knowledge of the products and Santa Maria Novella heritage and history, in accordance with the sales standards, • Take initiative to maximize all cross-selling opportunities by using every product range available in the store, • Place the Client first by fostering a welcoming atmosphere, offering friendly and professional assistance, and addressing all their needs and requests, • Collect valuable Client information using the Company's tools (CRM) to engage with them, establish relationships, and tailor future Client development opportunities, • Ensure outstanding Client satisfaction and outstanding Client service by implementing the "Brand Selling Ceremony", • Adopt and encourage the Omni Channel approach, • Develop and sustain extensive knowledge of the luxury beauty and cosmetic industry by staying updated on beauty trends and monitoring industry competitors, • Consistently work to stay current with information on product details, sales methods, Client Services, and Company guidelines and protocols, • Handle Client inquiries, issues, and returns with professionalism and effectiveness liaising with the store manager when necessary, • Collaborate and engage effectively with colleagues, promote open and constructive dialogue, to ensure a consistently outstanding experience and contribute to a positive work atmosphere, • Follow security procedures in the store to ensure safety of Client, staff and merchandise, • Assist in maintaining the presentation of all products in line with Santa Maria Novella's visual guidelines, • Assist in the daily management of the store by keeping the understock and stock room tidy and orderly, • Adhere to Company protocols for operational guidelines and stock management, including cash handling, inventory, logistics, and all primary reporting activities required by the head office, ensuring that Company policies and procedures are effectively implemented Qualifications: • Harrods store approval required, • At least 2/3 years of experience in sales field; luxury retail and/or beauty preferred, • Proficiency in English, any other languages is a plus, • Ability to work in a fast-paced and dynamic environment, • Demonstrated skill in establishing enduring relationships with both Client and colleagues, • Excellent written and verbal communication skills, • High level of flexibility and ability to problem solve, • Demonstrated capability to achieve and exceed both individual and store performance targets, • Team player with interested in actively collaborating with colleagues, • Familiarity with selling ceremony and Client journey/discovery process could be a plus, • Strong customer service skills, • Capability to work a flexible schedule according to business requirements, including evenings, weekends, and holidays Equal Opportunity Statement: The announcement is applied to both sexes, according to laws 903/77 and 125/91, and to people of all ages and all nationalities, according to legislative decrees 215/03 and 216/03. All data will be processed in compliance with Legislative Decree 196/2003 and GDPR EU 679/2016.

Sales Manager - Luxury Drinks & Gifting Location: London Contract Type: Permanent Office Based Salary: £40,000 + 2% of sales Opening Our client is a world-leading luxury brand dedicated to restoring the glory of their product category. They're seeking an experienced Sales Manager to join their London team on a permanent basis. If you have 5+ years in business development or account management, thrive in fast-paced environments, and are excited by the prospect of building relationships with premium hospitality clients, this role offers genuine career growth and the chance to work for a company with real purpose. Position Overview As Sales Manager, you'll drive revenue growth by developing existing client relationships and securing new business across London's premium hospitality and gifting sector. You'll identify gaps in client offerings, win bedroom and afternoon tea business, and build a pipeline of high-value accounts. Your work directly contributes to the organisation's commercial success whilst supporting their broader mission of positive social impact through their charitable foundation. Responsibilities • Develop SMART contact strategies using LinkedIn, email and in-person meetings to engage prospects and existing clients, • Research and identify key stakeholders within designated hotel, retail and gifting opportunities across London, • Maintain an up-to-date sales pipeline using HubSpot CRM, tracking all prospect movements and interactions, • Plan customer meetings and sales calls in advance, managing your calendar effectively, • Create best-in-class proposals and presentations using PowerPoint tailored to client needs, • Secure new accounts meeting minimum order values of £250 and annual sales targets of £3,000+, • Deliver a minimum of 12 new hospitality clients annually, • Maintain accurate business records on the CRM system and complete monthly sales reports, • Represent the organisation at industry conferences, meetings and events as required, • Deliver all personal business objectives set by the Head of Sales Requirements Essential: • Bachelor's degree in business, marketing or related field, • Minimum 5 years' experience in business development or account management, • Strong communication skills, both written and verbal, • Proficiency in Word, Excel, Outlook and PowerPoint, • Excellent organisational skills and ability to multi-task under pressure, • Budget management experience, • Ability to work effectively with senior management internally and GMs/Directors externally, • London resident with good transport access to Farringdon, • UK Settled Status Advantageous: • Experience working for a luxury FMCG brand, • Background in premium hospitality or customer-facing roles, • Experience selling premium products into 4 and 5-star London hotels, • Tender management and contract negotiation experience, • SME enterprise experience, • Knowledge of European languages (Italian or French) Benefits • Competitive salary of £40,000 - £45,000 + 2.5% sales uncapped, • Pension scheme with Scottish Widows, • Private healthcare with Vitality (after one year's service), • Life assurance scheme offering 4x salary, • Complimentary annual eye tests and optical care, • Bike to work scheme, • Access to Perkbox benefits app with exclusive staff discounts, • Welcome gift reflecting the company's product range, • Alongside this generous package, you'll join a values-driven team that genuinely cares about integrity, flexibility and making a difference. You'll work in a collaborative environment where your contributions are recognised and your professional development is supported. How to Apply If you're looking to advance your career and have the skills and experience to succeed in this role, please send your application to us. Include your CV, a cover letter outlining your relevant experience in business development and account management, and any supporting documents you feel strengthen your application. In your cover letter, please confirm you're a London resident with UK Settled Status and good transport access to Farringdon. Please submit your application via email with the subject line "Sales Manager Application" to

Sapiens is hiring a Deal Desk Manager to play a pivotal role in enabling disciplined, efficient, and scalable deal governance across the business. This is a fantastic opportunity to step up and help scale our revenue engine. Sitting within the broader Revenue Operations (RevOps) function, the role reports to the Head of Revenue Operations and acts as a senior commercial partner to the Sales organisation and Legal, ensuring that complex deals are structured, reviewed, and escalated in line with commercial, pricing, contractual guardrails, and compliance standards. You will support all new business, with heightened focus on non-standard, high value and strategically important opportunities, owning deal/lifecycle governance. The role combines strong commercial judgement, analytical rigour, and regular exposure to senior leadership, helping balance revenue growth with risk management, margin protection, and long-term customer value. Working closely with Pricing, Planning, Finance, and Sales Operations you will contribute to the continuous improvement of deal governance processes, tools, and enablement, with high levels of autonomy. The role plays an important part in driving consistency, transparency, and accountability across the end-to-end deal lifecycle, supporting enterprise-wide commercial change and RevOps’ broader mission to scale revenue performance effectively and sustainably. This role is suited to an ambitious mid-career professional, looking to play a central role in the new deals process and drive significant organisational change. The role is a bridge from management positions, offering wide-step-up opportunities to accelerate career development, including supporting junior colleagues, and engaging independently with senior stakeholders. Key Responsibilities: • Own the day-to-day operational execution of deal governance, ensuring opportunities progress through the sales process with appropriate review, documentation, and approvals., • Act as the central point of contact for non-standard and complex deals, providing clear commercial guidance to sales teams and stakeholders., • Review deal structures in detail, assessing pricing, discounts, and non-price terms to ensure alignment with approved commercial policy and governance guardrails., • Coordinate Deal Desk materials tailored to leadership audiences, ensuring decision-makers have clear, accurate, and well-calibrated feedback to support effective sign-off., • Facilitate Deal Desk discussions and sign-off forums as required; articulating risks, trade-offs, and commercial implications to support informed decisions and alignment across functions., • Work closely with Pricing, Finance, Account Planning, Sales Operations, Finance, and Legal to ensure opportunities meet minimum standards., • Identify recurring deal issues, policy gaps, or process inefficiencies and champion continuous improvement in the new business sales process., • Produce clear and consistent Deal Desk reporting to provide visibility of deal activity, turnaround times, exceptions, and sign-off trends., • Provide informal coaching and guidance to junior analysts, supporting consistent application of deal governance standards across the RevOps team. Experience/skills required: • 7-10 years of experience in commercial governance, Deal Desk, revenue operations, or sales operations, with a track record of strategic insight and commercial acumen in enterprise software sales enablement., • Demonstrated ability to work cross-functionally with sales, pricing, finance, and legal teams, influencing key stakeholders to drive strategic outcomes and resolving emerging challenges in fast-paced environments., • Proven experience producing leadership-ready materials, analysis, and reporting to complex information; using standard industry tools (PowerPoint, Excel, Word; Power BI is a bonus), • Exposure to pricing models, discounting, contract terms, and commercial constructs typical of enterprise and mid-market B2B software, especially Software as a Service models., • Experience working within a born-in-the-cloud software company, with strong familiarity in cloud-native commercial models and SaaS deal structures. Sapiens is an equal opportunity employer. We value diversity and strive to create an inclusive work environment that embraces individuals from diverse backgrounds. is your contact for any questions. We kindly ask that you apply through LinkedIn.

Key role objective The Managing Quantity Surveyor is responsible for the commercial and contractual management of WJ’s customer projects, ensuring robust financial control, contract compliance, accurate forecasting, and commercial risk management across all UK operations. The role works closely with WJ Project Managers to support delivery, maximise value, manage contract change, protect WJ’s commercial position, and ensure accurate and timely reporting. The MQS will be the company’s subject matter expert in managing JCT and NEC3/4 construction contracts, ensuring best practice commercial governance across the project lifecycle. SALARY: £65,000–£75,000 per annum + Car + Generous Benefits (see below) • Company car: Company car (available for personal use) with a monthly rental value, • Pension: Automatically enrolled into the WJ Groundwater Salary Sacrifice Pension Scheme. Contributions are made at 5% for both employee (minimum) and employer (maximum)., • Private Healthcare: At six months of service, Automatically enrolled into Westfield Health Cash Plan for Specialist Consultations & Diagnostics, Scanning Service (MRI, CT & PET Scans), Optical, Dental, Chiropody and Therapy Treatments (Physiotherapy, Acupuncture, Chiropractic, Homeopathy and Osteopathy), • Profit Related Bonus: A profit related annual bonus will be payable in December if WJ meets its profit targets, • Group Life Insurance: Automatically included in the WJ Death in Service Group Insurance at 3 times salary after 6-month probation period, • Gym Membership: Exclusive, discounted access to thousands of gyms, pools and spas with just one pass via our fitness partner, Hussle Key areas of responsibility: Contract & Commercial Management • Lead commercial administration of all allocated WJ projects under NEC3/4, JCT, and bespoke contract frameworks., • Ensure contractual obligations, notices, early warnings, and communications are issued correctly and on time., • Provide authoritative advice to Project Managers on contractual rights, risk, programme impacts, and entitlement., • Prepare, manage, and maintain project cost plans, internal CVRs, and monthly cashflow forecasts., • Review and validate subcontractor costs, plant & labour allocations, and resource expenditure., • Ensure accurate monthly valuations, including both measured and forecast values, supporting strong cash recovery., • Act as the lead commercial interface with clients, main contractors, and commercial representatives., • Attend progress meetings, commercial reviews, and contract negotiations on behalf of WJ., • Establish and maintain a clear change management process across projects., • Prepare and agree compensation events, variations, quotations, and re-measures in accordance with contract rules., • Produce accurate monthly commercial reports for the Operations Manager, Finance Manager, and Managing Director., • Present CVR outcomes and explain budget movements, risks, overruns, or margin variances., • Work collaboratively with Project Managers to ensure that operational decisions consider commercial impact., • Provide commercial training, guidance, and mentoring to Project Managers and site leads (no formal line management)., • Maintain robust commercial records, including correspondence, notices, site diaries, measurements, and cost evidence., • Support dispute resolution, mediation, adjudication or claims processes if required., • Ensure commercial processes comply with WJ’s IMS, QMS, SHEQ requirements, and corporate governance expectations. Qualifications & Experience Essential • Degree in Quantity Surveying or similar., • Minimum 7–10 years’ experience in quantity surveying within the construction, civil engineering or specialist subcontracting sectors., • Proven track record administering NEC3/4 and JCT forms of contract (including Options A/C/E)., • Strong commercial acumen with experience managing multi-project portfolios., • Excellent negotiation skills and ability to deal with clients and contractors at a senior level., • Strong analytical & financial reporting capability., • Experience preparing valuations, CE submissions, forecasts, CVRs, and final accounts., • Excellent communication and interpersonal skills., • High attention to detail and strong organisational ability., • Professional membership (e.g., RICS)., • Experience in geotechnical, dewatering, environmental or civil engineering subcontracting. Working Conditions Based at WJ’s UK Head Office (Kings Langley) with regular travel to sites and client offices across the UK. Occasional travel to WJ’s yard facilities for project reviews or commercial support. Physical Requirements The role is predominately office based but does require that the candidate utilises a Visual Display Unit (VDU) as part of their day-to-day activities. General Expectations • Uphold WJ’s values and commitment to safety, quality and environmental performance., • Promote continuous improvement and positive commercial practices across the business., • Undertake other reasonable duties consistent with the role’s seniority and commercial function.

Who we are Credit Benchmark is a financial data analytics company bringing together the credit risk assessments of the world’s leading financial institutions to deliver greater visibility into the credit quality of individual entities. We are growing rapidly and are looking for a permanent, full time Data Operations Analyst to join our London Team. This role is based in our London office with hybrid working. This is a great opportunity to join a growing organisation that builds a unique financial data service harnessing intelligence from some of the most prominent financial institutions around the world. The role Reporting to the Head of Client Operations, the ideal candidate will be a recent graduate, ready to start a career in the financial industry with an interest in credit risk and the broader financial markets. We would also consider someone with some existing experience (1- 3 years) within the industry. To succeed in this role, the candidate will bring a mix of innovative thinking, problem-solving, technical expertise, and strong relationship-building skills. As a Data Operations Analyst, the candidate will: • Be part of a busy and diverse team and will play a key part in maintaining and helping to develop our growing credit risk data service, • Be responsible for overseeing our core data operations: from working with data contributors to ensuring quality and accuracy of data input & output, to managing the processing of complex datasets, and diving into such datasets to resolve problems and provide value-added analysis and customer support, • Help to implement and optimize data-driven solutions and process enhancements that drive efficiency and innovation, • Use technical expertise and analytical skills to solve complex data challenges and enable data-focused decision making within the team Role responsibilities will include: • Ownership and development of our data processing operations and data solutions: Identify, prioritise and resolve data quality issues and exceptions, • Quality and execution of service: Ensuring the timely delivery of Credit Benchmark services, meeting service level targets, • Partnership with our data contributors: build and manage professional client relationships, to ensure smooth running of the data aggregation process and effective handling, escalation and response to queries/issues, • Working with other internal teams such as Sales, Analytics or Product to jointly respond to client queries, ad-hoc projects, or handle other internal projects, queries or developments., • Develop and implement continuous improvements and solutions to operational processes, increasing accuracy and efficiency of data processing What we are looking for Ideally the candidate will: • Demonstrate interest and knowledge in financial markets, the economy especially around credit risk, • Have a University or College degree in Computer Science, Finance, Economics or similar degree in a field with a substantial numerical/quantitative component, • Have prior experience working in a data processing role within an organisation or professional environment, • Have strong analytical, numerical and problem-solving skills, with good attention to detail, • Possess excellent administrative and project management skills to be able to manage workload priorities and effectively deliver to deadlines, • Have the ability to work under pressure in a professional manner, • Be a self-starter with the ability to work independently as well as collaborate with team members, • Be diligent, proactive, driven and have the ability to demonstrate initiative, • Have excellent communication, and stakeholder engagement skills, • Demonstrate Excel proficiency and familiarity with R, Python, and SQL for data analysis Benefits • Hybrid working and flexibility: Healthy work/life balance, • Holidays: Competitive holiday package, • Health and Wellbeing: Private health Insurance cover + companywide wellbeing days, • Pension: Opportunity to join company pension plan with financial education and support, • Travel: Cycle to work scheme, • Family Friendly: Supportive environment and generous paid leave for new parents, • Learning and Development: Professional development opportunities through seminars, conferences, training and courses and internal mentorship, • Community: Supportive, collaborative and social team environment Our commitment to diversity, equity, and inclusion At Credit Benchmark, we are deeply committed to diversity, equity and inclusion. This means celebrating who we are as individuals and as a team because our company and culture reflect the sum of our employees. We strive to create a mindful and respectful environment that includes fairness, kindness, and understanding. We empower each other to bring our authentic selves to work and champion our colleagues’ development and achievements. Our diversity brings a multitude of perspectives and ideas and is imperative to the success of our business. We are dedicated to ensuring that principles of diversity, equity and inclusion are rooted in Credit Benchmark’s DNA. We continue to build on these principles as our company grows while retaining the progress we have made as team. Credit Benchmark is proud to be an Equal Employment Opportunity employer. We believe no one should be at a professional disadvantage because of their background. We do not discriminate based upon any legally protected characteristic and are committed to fostering a working culture that is free of discrimination and harassment. Credit Benchmark is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures and employment. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please let us know by contacting our HR team at

STORE DIRECTOR - LONDON LUXURY FINE WATCHES & JEWELLERY £75K-£80K + 40% BONUS OUTSIDE THE BOX RECRUITMENT is very excited to be headhunting a STORE DIRECTOR for a highly regarded luxury international heritage brand who specialise in fine watches & fine jewellery Due to great demand, our client is expanding and opening new stores and changing the structure to their established flagship and key stores across their London sites. We are seeking a confident brand ambassador with gravitas, presence and polish, who is commercial, a natural networker, client-centric luxury leader who thrives on the sales floor. Inspires, develops and leads dynamic service driven teams, whilst builds long-term B2B & B2C HNW relationships. Role: • Reporting direct to the Head of Retail, • Responsible for a Boutique Manager, Assistant Manager, 2 Supervisors, and a sales team 10+ staff,, • Driven to achieve all targets and budgets set for the store., • Will influence the buy for all stores., • Networking and cultivating long term relationships with all inhouse stakeholders, B2B & B2C, • Plan a calendar of marketing activities to constantly drive sales in conjunction with Head Office Marketing, • Attend important in-store events and parties, • Ensure appropriate PR activities and optimal VIP support, • Represent the company at various events, • Actively cultivate potential customer groups and business partners, • Effective at business developing, • Influence the sales strategy and performance of the store with relevant stakeholders in head office and Directors, • Ideally have your own high net worth client book, • Someone who leads and directs from the front, who loves to be on the sales floor (will not suit an office manager), • An innovator, motivator and driver of the management and sales team to achieve all KPI targets, • Performance manages coaches a leading management team, • Have outstanding attention to detail with store standards, presentation and visual merchandising., • Set example of exceptional clientelling and CRM., • Plan and organise regular events to enhance sales, branding and long term professional relationships., • Able to thrive under pressure, • Must have a minimum of 3yrs + experience as luxury Store Director / Multi-site Manager of fine watches & jewellery / fashion or lifestyle stores, where service, clientelling, selling and relationship building are paramount, • A passion for Fine Watches & Fine Jewellery, • Brand ambassador and host, • Drive and ambition to supersede all targets, • Must have gravatas, poise and presence on the sales floor,, • Confident to lead events and board meetings, • Must be able to prove commercial management success in current role – able to analyse reports and budgets to ensure profitability, • A relationship builder, • Experienced at managing a team of 10+ people, • Passionate about training, developing, and motivating others to success., • A confident leader, positive influencer, with a can-do attitude, • Must be articulate and have excellent communication skills in both written and spoken English, • Additional languages are desirable but not essential., • Smart and well-groomed in appearance Additional to salary is: There will be a 40% bonus, Commission, Private Health with wellbeing, pension, etc….. Please register your interest by emailing your CV to or call direct 07815939515/ 020 7169 3000 Only successful candidates will be contacted. Please only apply if you have ‘The Right to Work’ in the UK

Director of Sales | Fast Growth Music Management Scale Up | London Harmonic are delighted to be working on a retained basis alongside an extremely exciting, fast growth independent rights music management scale up, in the search for a Director of Sales to join their consistently growing team. As a newly created role, there will be huge amounts of autonomy and ownership on offer, while suiting highly curious and ambitious candidates looking to have a real voice at the table during this next growth phase. The Business: The nature of this business is centred around providing real support to independent musicians, artists and labels creators to ensure the maintaining of full creative control while maximizing global reach. Providing premium digital distribution and YouTube channel management services to a carefully curated roster of emerging talent, our clients invite-only platform ensures personalized attention for artists who wish to retain complete ownership of their work while accessing industry-leading tools to optimize their presence across the digital music ecosystem. The team, boasting decades of music industry expertise, offer a bespoke service and taking care of all behind the scenes complexities associated. Ultimately, this allows their clients to maximise their revenue and grow audiences, enabling them to focus on what they do best - create music. With tailored solutions for each individual client and their respective career journeys, services include supporting with music distribution, data analysis, promotion strategy, royalties and accounting and YouTube channel management. This comes with the ultimate goal of ensuring artists retain ownership of their music, protecting copyright and earnings, and expanding audience and revenue. This extremely culture driven business focuses on values including respect, fun, knowledge and putting their clients interests at the forefront of their mission. With global headcount for the team at 35 and scaling, and turnover at £35 million and growing year-on-year, this is an extremely exciting opportunity to grow alongside, and have a real impact on the expansion of the business. The Role: This vacancy comes at a hugely exciting moment, with a newly created Director of Artist Management role also currently being hired. The business are in a period of exponential growth – with YouTube and DSP earnings up by 160% in 2025 compared to the same period in 2024. There is therefore the need to grow the team to meet the increasing demand and to expand our offering for the artist community. This is a newly created role in line with the growth of the business, and represents a great and valuable opportunity to work under the leadership of a fantastic head of music and manage a junior sales team. The role, which supports flexible, hybrid working, will require an outward facing candidate that is adaptable and keen to work with one of the most exciting businesses in the music industry. Duties: • Targeting and signing Artist/Label/Management/Creator clients to the roster., • Effectively communicating our services and offerings to potential clients., • Setting sales targets., • Nurturing client and partner relationships., • Collaborating with the Client Relations team, Operations team, Artist management team and other departments, and identifying new business opportunities, • Develop and implement sales strategies to meet revenue and growth targets., • Manage, train, and mentor the sales team, setting KPIs and overseeing performance., • Identify and secure new business opportunities and major client accounts., • Analyse market trends, consumer behaviour, and competitor activities to inform strategy and drive sales., • Track sales performance, manage budgets, and report on key metrics to senior management., • Work closely with the Client Relations team, Operations team, Artist management team and other departments to ensure a cohesive approach to sales and growth. What we’d like to see (essential): • Strong sales acumen and driven hunger for new business mentality in line with current exponential growth phase, • Ability to independently lead high value calls, • Previous line management experience, • A passion for music, creativity, innovation and culture What we’d like to see (bonus): • Frontline artist / A&R environment background in customer facing roles, • Experience in fast growth scale up Salary: up to £70k base + uncapped commission package (potential to double earnings package) Location: London (hybrid – 3 days in office / 2 from home) If you are interested in this opportunity, please feel free to reach out on 0203773350 or email on At Harmonic, we are dedicated to fostering an inclusive and equitable workplace. We actively welcome applications from individuals of all backgrounds and assure you that every candidate will be thoughtfully considered for the roles we represent, without regard to race, religion, gender expression, disability, or sexual orientation.

Join the MooGoo Team! Love skincare? Thrive in a fast-paced, people-focused environment? We’re looking for an experienced Field Sales Representative to bring energy, initiative and creativity to our growing UK team. About Us We’re more than just a skincare brand - we’re a community of people who care deeply about creating products that make a real difference. At MooGoo, we believe in the power of gentle, effective, and natural ingredients that feel great and are safe for everyone. As a rapidly growing Australian Skincare company, we’re driven by quality, integrity and genuine care for our customers. It’s an exciting time to join us – if you’re looking to be part of a brand that values initiative, teamwork, and integrity, this is where you belong! About the Role We are seeking a driven and results-oriented Field Sales Representative Territory Manager to manage and grow our network of retail stockists across London & the South East. This is a key role in strengthening relationships with existing partners while expanding our store footprint through strategic new business development. Key Responsibilities: · Nurture and support relationships with existing retail stockists – visiting stockists during sales cycle · Provide ongoing sales support, promotional planning, and training to ensure brand growth within each account. · Monitor performance and stock levels to maximise sell-through. · Identify, approach, and onboard new independent and regional retailers to grow store count. · Execute territory growth strategies and contribute to achieving sales targets. · Conduct store visits, presentations, and negotiations to drive expansion. · Maintain a structured journey plan to ensure regular in-person contact across the territory. · Gather and report on market intelligence, competitor activity, and opportunities. · Attend trade shows, in-store events, and product training sessions when required. · Track performance using CRM and provide regular updates to the wider sales team. · Work closely with internal teams including marketing, operations, and customer service. Key Requirements • Proven experience in field sales, territory management, or account management, ideally within the pharmacy retail, skincare or consumer goods sector., • A strong understanding of retail environments and the ability to sell in and support at the store level., • Self-motivated, organised, and target-driven with excellent communication skills., • Full UK driving license with Car and willingness to travel across London & South East England, • Based in or near London What We Offer • Competitive base salary total package £50,000-£55,000, • Laptop, phone, and necessary tools for success, • Supportive team culture and opportunity for growth, • 28 days annual leave (excluding bank holidays)., • Company sickness benefits Job Type: Full-time Work Location: On the road, (head office based in North-West London).

The Details • Contract: Permanent, • Remuneration: £30,000 - £35,000 depending on experience + bonus scheme, salaries are reviewed every 6 months, • Location: Head office in Shoreditch, • Working: Majority of work is on-site The Opportunity London Filmed is a digital-first live event production and creative media company powered by people who are transforming the way events are built. Website; We provide a single-source solution that leverages the power of technology, technical expertise, and creative media to build best-in-class live event media solutions for leading brands and event professionals in the UK, USA, and Europe. We are proud to work with global brands including The Financial Times, AllSaints, Brompton Bicycles, Google, Beavertown, PA Consulting, and Thinkbox on their event production and video content. London Filmed is an ambitious company, and we believe that diverse teams are essential for achieving our goals. We are dedicated to cultivating an inclusive environment that honours diversity and encourages equity, inviting candidates from all backgrounds to succeed as part of our team and play a crucial role in the company's success. The Role Represent the company at one or multiple permanent event venues in London, providing top quality AV support. • Operate and maintain professional video, lighting and audio equipment, • Provide the best in class customer service on-site and remotely, • Support everything from board meetings to up to 200 person events, • Providing solutions for any technical challenge on events, • Transport and setup of video, lighting, and audio equipment as required, • Coordinate equipment as required, • Operate and maintain professional video, lighting and audio equipment, • Work with an internal team of Event Producers, Project Managers, Designers, and Video Producers, and coordinate freelance production crew, • Coordinate crew and equipment as needed, • Ability to spot points of failure and have suitable contingencies in place, • Assist staff with pulling, staging, and striking audio/visual equipment for events, • Resolve and/or escalate issues in a timely fashion, • Ability to communicate difficult/sensitive information tactfully, • Location and on-site management, • Assess technical and on-site health and safety risks, be alert for live issues on event days and be primed to react accordingly, • Follow-up and feedback on internal processes and workflows, • Keep up to date with developments in the industry and share internally The Person • 1-3+ Years of AV Production or Broadcast Industry Experience, • Proficient in audio equipment; Allen & Heath, Yamaha, Sennheiser, etc., • Ability to set up and ring out a PA, • Knowledge/understanding of wireless microphone systems, • Proficient in video equipment; Roland, Blackmagic Design, etc., • Knowledge of different video standards, • Technical knowledge of common video equipment and common workflows, • Proactive communicator, to build relationships with all stakeholders, • Highly organised to make sure no ball is dropped, • Driven to do a great job, and to learn new skills, • Creative and curious Desired experience • Knowledge and experience operating a variety of large and small-scale audio events, • Experience in streaming, vMix, RTMP, SRT, NDI, etc., • Video cameras and film lighting knowledge, • Proficient in lighting equipment; uplighters, moving head, and stationary lights

Retail Head Chef Flagship Contract Moorgate, London Up to £60,000 We are a dynamic and innovative caterer offering an exciting culinary experience across seven chef-led counters for a prestigious financial client. Our focus spans street food, modern European and world cuisines, complemented by a bustling hospitality and fine dining operation. We pride ourselves on quality, creativity, and exceptional customer experiences. Role Overview: We are seeking a passionate and forward-thinking Retail Head Chef to lead our culinary team. This role offers the unique opportunity to drive innovation and creativity across multiple food counters, while supporting a busy hospitality and fine dining offer. The successful candidate will take full ownership of menu creation and kitchen operations, with a keen eye on financial performance and operational efficiency as well as liaising with both Hospitality and fine dining head chefs, supporting both the busy hospitality and fine dining teams to ensure service standards and expectations are met day to day. Key Responsibilities: • Develop and write a weekly menu across seven diverse chef-led counters, focusing on street food, modern European, Asian, and world cuisine, • Prioritise seasonality and locally sourced produce to create fresh, exciting, and cost-effective dishes, • Manage food cost, gross profit (GP), and stock controls to ensure financial targets are met, • Lead, train, and develop a talented culinary team, fostering growth and maintaining high standards, • Collaborate with the wider hospitality team to support seamless integration with fine dining and other service areas, • Maintain exceptional standards of food quality, hygiene, due diligence and food and health and safety in accordance with regulations, • Innovate and adapt menu offerings to reflect current food trends and customer preferences Qualifications & Experience: • Proven experience as a head chef, group chef or senior chef role in a retail or multi-counter food environment, • Strong knowledge of diverse cuisines, particularly street food, modern European, Asian and world food, • Excellent financial acumen relating to menu costing, food cost control, and stock management, • Demonstrable leadership skills with experience in training and developing kitchen teams, • Passion for innovation, creativity, and delivering exceptional food experiences, • Strong organisational skills and ability to work in a fast-paced environment What We Offer: • A creative and collaborative working environment, • Opportunity to shape and lead an exciting culinary concept, • Competitive salary and benefits package, • Access to ongoing professional development and training and a great in-house support network Why Join Genuine Dining? • Monday to Friday, daytime hours (paid overtime when needed), • A chance to lead a high-profile flagship City contract, • The opportunity to help shape the food offer in a brand-new building, • A supportive company that values good food and good people If you’re an experienced chef looking for a senior role with real responsibility – and a better work-life balance – we’d like to hear from you.

The Manager of Hotel Operations is responsible for maintaining and improving the product execution for the Oasis Class and Icon Class vessels and ensuring all concepts and standards are followed and monitored. The Manager of Hotel Operations is responsible to oversee all Oasis Class neighborhoods, Open Deck areas, Boarding and Departure in turnaround ports and a seamless on/off the ship operation in the various port of calls. He or she shares the overall responsibility for the execution of the OPP Plan across the Hotel shipboard organization. The Manager of Hotel Operations role is the steppingstone to the Associate Hotel Director role and eventually to the Hotel Director position. Successful Managers of Hotel Operations have demonstrated exceptional leadership skills, a strong ability to build business relationships and achieve results through others while working in a very fast paced and physically demanding environment. Other behaviors that characterize high performing Managers of Hotel operations include being self-driven, proactive, and showing a growth and a problem resolution mindset. Qualifications: • SHIPBOARD Employment type., • 3 years or more years operational experience above Front of House Divisional head position with a proven ability to manage and lead., • Ability to speak additional languages, such as Spanish, French, Italian or German, is preferred, • Knowledge of the principles and processes involved in business and organizational planning, coordination and execution. This includes strategic planning, resource allocation, manpower modeling, leadership techniques and production methods., • Knowledge of the principles and processes for providing customer and personal services including needs assessment techniques, quality service standards, alternative delivery systems, and customer satisfaction evaluation techniques. Essential duties and responsibilities: • Updates the Hotel Director on the cruise flow daily, including manage the gangways for arrival and departure in each port of call informing the Hotel Director of ship clearance, guest off and on experience and confirming zero counts., • Internal reviewer for all annual Hotel compliance and divisional operational audits and ensures that corrective processes are in place and reports completed for audit findings within Hotel Operations., • Champions the Royal Way program onboard and ensures the culture is promoted throughout the ship to encourage Hotel and Marine teams are fully engaged., • Recruit, motivate, and develop staff to encourage continuous growth and retaining and developing talent amongst all crew., • Assists the Hotel Director in implementing the business and operating budget plans to ensure KPIs and metrics meet targets. Reviews operating budgets, revenue reports, analyzes established goals and objectives compared to actual results, and implements recommendations to achieve projected goals., • Ensures the security and safety of guests and shipboard employees through established emergency procedures. Oversees the Evacuation Control Center (ECC) in conjunction with the Hotel Director. Monitors crew drills and ensures effective training is completed.

Regional Lettings Director – Central London Based at our Euston Head Office with regional travel around our Central Region, At Chestertons Estate Agency, we don’t just operate in property, we set the standard. With a reputation built on expertise, service and results, we’re now looking for a Regional Lettings Director to lead and grow our Central Region. This is a high-impact leadership role for someone who thrives on performance, people development, and driving commercial success. The Role As Regional Lettings Director, you will take full ownership of performance across your region—setting the strategy, leading your teams, and delivering sustainable growth. What You’ll Be Doing • Driving Regional Performance, • Develop and execute a clear growth strategy to maximise revenue, market share and profitability across Central London., • Leading High-Performing Teams, • Inspire, coach and develop a team of managers and negotiators—creating a culture of accountability, excellence and continuous improvement., • Building Key Relationships, • Strengthen relationships with landlords, investors and key clients, ensuring a consistently exceptional customer experience., • Using Data to Win, • Analyse market trends, competitor activity and performance metrics to identify opportunities and stay ahead of the market., • Owning the Numbers, • Manage regional budgets, forecasts and KPIs, ensuring strong financial control and delivery against targets., • Working Cross-Functionally, • Partner with Marketing and other central teams to align strategy, elevate the brand and optimise performance., • Reporting with Impact, • Provide clear, insightful updates to senior leadership, highlighting performance, risks and opportunities. What We’re Looking For • Proven success in a senior leadership role within lettings or residential property, • (Internal applicants must currently be operating at Director level or above), • A strong track record of delivering growth and outperforming targets, • Inspirational leadership skills with experience building high-performing teams, • Commercially astute, with the ability to turn insight into action, • Confident communicator with strong influencing and negotiation skills, • Comfortable working with CRM systems and performance data Who You Are • Results-driven and highly accountable, • A strategic thinker who can also execute at pace, • Resilient, adaptable and commercially focused, • A natural relationship-builder with high professional standards and behaviours What You’ll Get • Competitive salary with performance-related bonus, • Private healthcare and pension, • Ongoing professional development and clear progression pathways, • A collaborative, high-performance culture where success is recognised If you’re ready to take ownership of a key region and make a measurable impact, we’d love to hear from you. Chestertons: Established for over 200 years, Chestertons is a successful London-based estate agency with over 30 branches across the capital. We are a highly-respected authority on London property and take pride in our reputation as an innovative and dynamic business. Campions: Campions is one of the fastest growing sales and lettings agency groups in the UK. It currently includes the Chestertons, Chase Buchanan, Retirement Homesearch and Campions Lettings & Management brands which collectively sell, rent and manage thousands of properties across the country every year. Perks That Make a Difference: Benefits: Employee assistance programme, competitive holiday allowance + public holidays, charity matching and payroll giving, contribution towards eye care tests, annual flu vaccination vouchers, birthday leave, health cash plan plus a range of other additional benefits that are linked to specific job grades. We are an equal opportunities employer, we welcome applications from everyone who is excited by the opportunity to join us. At Campions, we are committed to creating a diverse and inclusive workplace. We will thoroughly consider all applications without attention to ethnicity, religion, sexual orientation, gender, identity, family or parental status, national origin, veteran status, neurodiversity status, or disability status.

Procurement Specialist The position is hybrid role office based in the Dublin Area Who We Are: With 20-years of proven growth and exceptional performance, our mission is to be our customer’s best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide. Position Summary: The procurement specialist provides procurement support to Convergint Operations Directors/Managers, Project and Site Managers and/or others as required. Full control of all Project, Smallworks, Service and LSPs procurement activities, and the main point of contact for suppliers and Convergint colleagues within a Procurement functionality. The procurement specialist supports the delivery of service and project-based solutions by executing day-to-day procurement activities for materials, equipment and subcontracted services. Operating in a Global service integrator environment with scope in Europe locations, this role focuses on transactional purchasing, supplier/partner coordination, and procurement to pay process execution, ensuring timely availability of materials and services required for all customer project and support activities. Job Responsibilities: Procurement Process: • Procurement of all Materials and Subcontractor POs for Operations Projects., • Procurement of all Materials for Small works & Service-related works., • Raising POs for System training on behalf of Technical Manager/Service Engineers., • Raising POs for IT Stock and subscriptions on behalf of IT Department., • Act as the procurement operational point of contact for suppliers/partners, • Confirm order acknowledgements, lead times, delivery dates, and site-specific requirements., • Managing day-to-day Account Management with Suppliers/Partners at local / regional level, • Manage and Maintain savings tracker., • Managing and reporting supplier SLAs to Procurement Manager Europe and Head of Procurement & Logistics Europe., • Ensure purchases comply with internal procurement policies., • After sales support, assisting Logistics in the Returns Process when needed., • Assisting the AE/Design Team when needed on providing strategic solutions / products to the business., • Liaise with Key stakeholders to ensure materials are purchased and delivered within budget and to the set timescales., • Reordering of inventory, Van Stock and Health & Safety equipment alongside Warehouse colleagues., • Escalate supply risks or delays that could impact customer delivery or contractual commitments., • Monitor stock trends and provide forecasts available to meet project demands., • Reordering of inventory, Van Stock and Health & Safety equipment alongside Warehouse colleagues., • Training other departments on the Procurement Process/ New ERP System., • Liaising with other CTCs on Stock availability and queries., • Use different Europe ERPs and procurement systems consistently for PO creation, service entry, • sheets, and confirmations, maintaining accurate purchasing records linked to projects, service orders, and cost centers., • Identify and escalate pricing, supplier master data, or system issues that impact procurement, • execution., • Identify recurring procurement issues affecting project or service execution and propose, • improvements., • Support rollout and adoption of standardized procurement processes and tools across Europe., • Contribute to operational area KPIs. Job Skills Requirements: • Strong communication written and oral, and personal customer service skills and ability to work under pressure., • Solid Microsoft Outlook, Excel, and Word skills., • Solid organizational skills and the ability to handle multiple projects tasks simultaneously, • Excellent attention to detail and data accuracy., • Solid verbal, written and interpersonal communication skills., • Effective communication with suppliers/partners, and internal stakeholders., • Solid ability to facilitate a collaborative working environment for customers and team members., • Ability to use multiple ERP systems., • Strong analytical skills., • High School diploma or equivalent. NVQ (National Vocational Qualification) in Business administration, • 2 of procurement or strategic sourcing experience, project manager, ideally within security systems, technology systems integration, distributors or related technical industries (a plus)., • Previous Procurement and supplier relationship experience preferred., • Previous experience in Supplier evaluation and best practices in buying., • Experience in a service integrator, system integrator, or project-based environment is strongly preferred., • Hands-on experience with ERP/P2P systems and service-based procurement workflows.

Are you interested in working with a leading education technology player, the global leader in the assessment and certification of professional skills industry with presence in more than 200 countries worldwide? If so, this is the chance to apply now! 📥 The UK Operations Coordinator for HSTC SELT delivery is responsible for ensuring smooth operations, overseeing test center activities, training staff, and enhancing the overall candidate experience across LanguageCert’s SELT delivery sites. This role involves managing part-time staff at multiple UK locations and supporting business development initiatives. Regular travel across the UK and frequent on-site presence at various High Stakes Test Centres (HSTCs) is required. Key Responsibilities: • Conduct regular visits to UK High Stakes Test Centres to ensure seamless operations and adherence to company processes., • Work with the Head Office Operations Team to introduce and refine operational processes and contingency plans for unexpected challenges., • Support UK HSTC teams in maintaining high service standards and optimizing test day operations., • Deliver in-person training to HSTC staff across the UK, ensuring they are well-versed in test delivery procedures, security measures, customer service expectations, and system updates., • Provide effective line management for assigned HSTC personnel., • Manage staff scheduling based on the designated operating days and times of HSTCs each month., • Step in to provide TCA emergency cover at test centers when needed or assist in sourcing temporary replacements., • Monitor the quality of the test center environment to ensure this aligns with professional and operational standards and that branding is adhered to., • Provide insights to Business Development and Marketing teams based on site visits to identify local growth opportunities., • Support outreach initiatives, such as distributing promotional materials to potential partners and clients during site visits. What We Look For: • Bachelor’s degree in business administration, operations management, or a related field preferred., • 1-3 years of previous working experience in a multi-cultured environment would be considered a plus., • Exceptional command of the English language (native-like fluency or C2 level certification preferred). Certifications such as LanguageCert C2 LTE or C2 IESOL are a plus., • Strong IT proficiency, including email, Word, and Excel. ECDL Advance level certification is desirable., • Strong interpersonal, verbal, and written communication skills., • Ability to work effectively across multiple teams, both in person and remotely., • Experience in customer service, ideally within the education or exam sector., • Proven experience in staff management and development., • Excellent administrative and organizational skills, with the ability to manage time efficiently and meet deadlines., • Attention to detail and strong record-keeping skills., • Understanding of corporate and ethical standards in a professional setting., • Willingness to travel frequently across the UK., • Native or near-native Greek language speaking is essential What we offer: • Competitive remuneration package 💲, • Work in an international, dynamic and fun atmosphere 💯, • Two free vouchers for all certifications from PeopleCert's Portfolio per year for all employees 🎓, • Huge learning experience in using best practices and global environment 📈, • Constant personal and professional development 🥇 About PeopleCert PeopleCert is a global leader in assessment and certification of professional skills, partnering with multi-national organizations and government bodies for the development & delivery of standardized exams. Delivering exams across 200 countries and in 25 languages over its state-of-the-art assessment technology, PeopleCert enables professionals to boost their careers and realize their life ambitions. Quality, Innovation, Passion, Integrity, Clarity, Velocity are the core values which guide everything we do. Our offices in UK, Greece, and Cyprus boast a culture of diversity, where everyone is different, yet everyone fits in. All of us at PeopleCert are committed to the reflection of the diversity and inclusion of our customers and the communities in which we do business. Working on Home Office (HO) Secure English Language Tests (SELTs) Any person who is engaged by PeopleCert to work on the SELT service must undergo a Background Check (the results of which must be acceptable to PeopleCert and the HO) prior to commencing their SELT duties. All SELT personnel will be required to complete a declaration (provided by PeopleCert) where the existence of any criminal record and/or bankruptcy must be declared. If working on the SELT service in the UK, background checks will include: • A basic or enhanced Disclosure Barring Service (DBS) check, • Right to Work in the UK check (including nationality, identity and place of residence), • HO security check (Baseline Personnel Security Standard (BPSS) or Counter Terrorist Check (CTC), • Financial background check, • Employment reference check All applications will be treated with strict confidentiality.

At Frasers Group we’re rethinking retail. Through digital innovation and unique store experiences, we’re serving our consumers with the world’s best sports, premium and luxury brands globally. As a leader in the industry, we’re elevating the retail experience for our consumers through our collection of established brands, including Sports Direct, FLANNELS, USC, Frasers, and GAME. Why join us? Our vision – we are building the worlds most admired and compelling brand ecosystem Our purpose – we are elevating the lives of the many with access to the world’s best brands and experiences At Frasers Group, we fear less and do more. Our people are forward thinkers who are driven to operate outside of their comfort zone to change the future of retail, embracing challenges along the way. The potential to elevate your career is massive, the experience unrivalled. To be able to make the most of it you need to live and breathe our principles: • Think without limits – Think, think fast, think fearlessly, • Own it and back yourself - Own the basics, own your role and own the results Job Description We are seeking a Business Analyst – Payments to join our Payments Squad within our consumer-facing retail ecommerce platform. You’ll play a critical role in optimising the end-to-end payments experience — ensuring seamless, secure, and high-converting checkout journeys for millions of customers across all the sites within Frasers Group. While being a member of the Product team you will also intersect with Engineering, Delivery Experimentation and external payment partners to translate business needs into clear requirements and scalable solutions. Key Responsibilities. • Product backlog: Partner with Product Managers to define and refine payment-related initiatives, including checkout optimisation, fraud prevention, authorization improvements and alternative payment methods., • Requirements gathering: Gather, document, and manage detailed business and functional requirements (business requirements, user stories, acceptance criteria)., • KPI tracking: Analyse payment performance metrics such as authorisation rates, decline reasons, chargebacks, fraud rates, checkout funnel KPIs and conversion., • Agile approach: Collaborate with engineering teams in an Agile squad to ensure accurate implementation of requirements., • Documentation: Map and document end-to-end payment flows, including integrations with PSPs, gateways, and third-party providers., • Experimentation: Support A/B testing initiatives to improve checkout conversion and customer experience., • Platform Architecture & Integrations: Collaborate with Technology and Architecture to ensure alignment with MACH-based architectural principles and support scalable, resilient integrations across a large multi-brand ecosystem., • Compliance: Ensure compliance with regulatory and security standards (e.g., PCI considerations)., • Cross-Functional Collaboration: Partner closely with Product, Marketing, Digital, Technology, Architecture, UX, Analytics, and Trade / Commercial teams to align priorities, manage dependencies, and deliver integrated outcomes., • Efficiency Identify opportunities to improve scalability, reliability, and cost efficiency across the payments ecosystem., • Incident Analysis: Assist in incident analysis and post-mortems related to payment failures or degradation. Qualifications • Experience: 3+ years as a Business Analyst, preferably in ecommerce, fintech or payments., • Agile Approach: Experience working in Agile/Scrum product squads., • Payments: Strong understanding of online payment flows (authorisation, capture, settlement, refunds). Experience integrating with Payment Service Providers (PSPs) such as Stripe, Adyen, or PayPal. Familiarity with fraud tools and 3D Secure flows., • Technical: Experience working with APIs and technical documentation., • Analytics: Strong analytical skills with the ability to interpret data and translate insights into actionable requirements., • Communication: Ability to simplify complex technical concepts for non-technical audiences., • Stakeholders: Excellent stakeholder management and communication skills., • Detail oriented: High attention to detail and strong documentation skills., • Ways of Working: Comfortable working in a fast-paced, consumer-facing digital environment., • Education: Bachelor's degree in Technology, Engineering, Data, Business, or a related discipline; postgraduate or executive education is advantageous. Additional Information Along with your benefits package we also offer a wide range of perks for our colleagues: Frasers Champion- Our employees are at the heart of our business and we ensure individuals are recognised every single month for their hard work. Frasers Champion is a peer nominated scheme where 8 winners will receive double their pay for a month where they have lived the Frasers Group values. Retail Reconnect – In order to build the planets most admired and compelling brand ecosystem, all employees must understand our business, product and customers. Each financial year, head office employees will gain insights by spending one to two days in one of our stores or the warehouse. The goal is to learn how the work you do impacts our teams on the frontline, and to bring ideas back to the office which will improve how we work. Fearless 1200 – Fearless 1200 is our way of recognising our growth. It’s bold, ambitious, and designed to reward colleagues across the business for living our values and delivering impact. Fearless 1200 links how we perform to how we're rewarded – check out the video link to find out more - ___ Employee Welfare Frasers Fit – Our Everlast Gyms Team are on a mission to make our workforce the best, and fittest on the planet! We run free gym classes for employees as well as discounted memberships to our clubs. Frasers Fit is our wellbeing programme which aims to support and improve colleagues Physical, Financial & Mental wellbeing. The app is accessible for every employee and includes training, nutrition and lifestyle advice- all completely free. Retail Trust – We know that its not just about physical health, mental wellness is equally important which is why all of our employees get free access and support from the Retail Trust charity. This includes a 24 hour wellbeing helpline, wellness hub, counselling and financial/legal support. What’s next? Our Recruitment Team will be reviewing applications and all candidates will receive a response, whether you are successful or unsuccessful. Shortlisted applicants may be asked to confirm a few key details before being booked in for a first stage interview with the Recruiter - this will be behaviourally focussed and centred around how you align with our Culture and Values. If successful we anticipate one or two further interview stages with the Hiring Manager/wider team which will be more technically focussed and could include a presentation/task so we can see your skills in action.

About La Maritxu Basque Cheesecake At La Maritxu, we're passionate about crafting exceptional Basque Cheesecakes and delivering an unparalleled customer experience. Inspired by our Basque heritage, we embody the "Goxoa!" spirit – meaning "delicious" or "sweet" – which guides our values of Genuine Passion, Outstanding Service, Xcellence in Craft, Openness & Collaboration, and Adaptability & Agility. We're a growing team dedicated to quality, warmth, and continuous improvement, creating memorable moments for our customers in our London shop. Join us and be part of a dynamic environment where your leadership drives our success! Job Overview We're seeking a dynamic and commercially astute General Manager to lead our London shop. As the ultimate accountable leader, you'll oversee all aspects of operations, from people management and financial performance to product quality and customer satisfaction. This role is ideal for an ambitious individual with a passion for results, who thrives on building high-performing teams and ensuring our brand's reputation for excellence. Reporting to the Head of Operations, you'll deputise full responsibility for the shop's "family tree," driving growth, efficiency, and a positive team culture. Key Responsibilities • Strategic Operations & Business Growth: Analyse financial reports, identify trends, and implement solutions to drive profitability, sales growth, and operational efficiency. Develop local marketing initiatives and promotions to boost brand visibility and customer footfall., • Comprehensive People Leadership: Own the employee lifecycle, including recruitment, onboarding, training, performance management, and retention. Lead and inspire the team (Assistant Manager, Team Leaders, and Shop Assistants) to foster engagement, happiness, and high performance. Develop and maintain the shop's succession plan, delivering on People KPIs like staff turnover and internal promotions., • Financial Management & Reporting: Manage P&L results, sales targets, labour costs, waste, cash control, and payroll. Conduct in-depth analysis to uncover opportunities for improvement and ensure financial policies are strictly followed., • Brand & Quality Assurance: Uphold the highest standards in product quality, presentation, food safety, allergen compliance, and shop aesthetics. Act as the guardian of the La Maritxu brand, ensuring every customer interaction reflects our "Goxoa!" values., • Supply Chain Coordination: Build strategic supplier relationships, optimise inventory to minimise waste, and forecast demand to align with sales trends and promotions., • Crisis & Incident Leadership: Lead the team through challenges, from operational disruptions to emergencies. Develop protocols, train staff, and conduct post-incident reviews to enhance resilience., • Daily Oversight: Ensure seamless shop operations, including opening/closing procedures, stock management, and maintaining a clean, inviting environment. Key Behaviours & Requirements • Proven experience in a managerial role within retail, hospitality, or food service, with a track record of driving commercial success and team development., • Strong leadership skills: Role model excellence, remain upbeat and positive, demonstrate an amazing work ethic, and lead with confidence under pressure., • Commercially astute with financial acumen, attention to detail, and organisational prowess., • Excellent communicator, curious learner, and passionate about achieving results., • Alignment with our "Goxoa!" ethos: Genuine passion for craft, commitment to outstanding service, and adaptability in a fast-paced environment., • Ability to work on-site 5 days a week in our London shop., • Knowledge of food safety, health & safety regulations, and inventory management is essential. Why Join Us? • Be the driving force behind a beloved brand's growth in London's competitive market., • Opportunities for professional development in a supportive, collaborative team., • Contribute to a culture of continuous learning and mutual support, where your success is tied to the team's. If you're a visionary leader with an unwavering drive for excellence, apply now to lead La Maritxu to new heights! We look forward to welcoming you to our team. La Maritxu Basque Cheesecake is an equal opportunity employer. Job Type: Full-time Benefits: • Company pension, • Employee discount Experience: • Store management: 2 years (preferred) Work authorisation: • United Kingdom, • Work Location: In person Salary: • £35,000 to £40,000 depending on experience

Who are we? Howden is a collective – a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mind-set, and our strength lies in our ability to collaborate as a powerful international team comprised of over 20,000 employees spanning over 100 countries. Our people are our biggest asset as well as our largest shareholder group and are everything that makes us unique; our inclusive culture, the quality service we offer our clients, and our continued growth, all come from our people-first approach. There’s no such thing as individual success. We all need to play our part, contributing our skills and experience to make a true difference. That’s Howden. Why work at Howden? We have always been employee-owned and driven by entrepreneurial spirit. Right from the beginning, we've focused on employing talented individuals and empowering them to make a real difference to the company, whilst building successful and fulfilling careers at the same time. Simply put, we hire talented specialists and give them what they need to make a difference for clients. Always have, always will. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down disappointed head-hunters for years. Whatever your priorities – work/life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden. The Role An Account Executive in Howden’s International Trade Credit team is expected to take a leading role in the day-to-day servicing of multinational and financial institution clients, maintaining regular communication with stakeholders across multiple territories. They support programme performance by providing tailored solutions, leveraging existing insurer relationships, and developing new ones to deliver best-in-class service. The role requires proactive planning, effective prioritisation of workload, and active contribution to team objectives, including forecasting, market feedback collection, and identifying opportunities to grow the book of business. What you'll do • The position demands strong technical capability, including reviewing client documentation, preparing market presentations, marketing risks appropriately, and liaising with clients to resolve queries., • Account Executives must ensure regulatory, tax, and territorial requirements are met, maintain high-quality documentation, and manage data, credit control, and subjectivities accurately., • Expected to build collaborative working relationships with underwriters, support client renewals and mid-term adjustments, maintain transparent communication, and uphold compliance with internal policies, procedures, and governance standards. Who we're looking for • Sound knowledge of insurance principles, regulatory environments, product-line expertise, and awareness of market dynamics., • Strong communication, numeracy, decision-making, negotiation, and the ability to work independently under pressure while maintaining attention to detail., • Customer-focused, adaptable to change, and capable of coaching junior colleagues., • Qualifications typically include GCSEs in Maths and English, with A-levels and industry certifications such as LLMIT or ACII considered advantageous. What do we offer in return? A career that you define. Our business succeeds by allowing our people to make a mark in the areas they care about most: personal development, volunteering, and fundraising for charity, or creating new insurance products that address society’s greatest challenges. And we know that separate home and work lives don't really exist. If you're happy and healthy at home, you're more likely to be happy and fulfilled at work – and vice versa. That's why we do our best to support our people in every aspect of their lives. Diversity and Inclusion At Howden we value diversity - there is no one Howden ‘personality type’. Instead, we’re looking for individuals who share the same values as us: • Our successes have all come from someone brave enough to try something new, • We support each other, in the small everyday moments and the bigger challenges Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*. If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. *Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more. Our sustainability promise We’re on a life-long journey to become an ever-more sustainable group. It's a commitment to taking care of our people and the world we live in, to doing good business, and to making a positive impact wherever we can. Our governance processes, company policies, and review systems are all geared towards our goal of making a positive impact in the world. You can read more about our sustainability work ___.

Senior Sales Manager – Furniture Job Title: Senior Sales Manager / Head of Sales –Furniture Solutions Job reference Number: 815860-7189-2686 Industry Sector: Area Sales Manager, Business Development Manager, Regional Sales Manager, Senior Sales, Head of Sales, Portable Furniture, Furniture, Furniture Solutions, Tables, Chairs, Lockers, Flooring, Interior Spaces, Education Sector, Education, Schools, Colleges, Universities, Dealers, Leisure, Hotels, Hospitality, Dealer Partners, Corporate End Users Area to be covered: London & South East (when not the road, want you in the Clerkenwell showroom) Remuneration: £60,000 - £65,000 + £10,000 bonus Benefits: Company car or travel expenses & full benefits packages The role of the Senior Sales Manager –Furniture Solutions will involve: • Field sales role selling a high quality manufactured range of office / workplace furniture solutions, • Majority of your time will be spent selling to dealers, • A smaller portion may be getting involved within the D&B / A&D sectors, • Targeted to turnover circa £2m, • Will inherit 20 spending dealer accounts The ideal applicant will be an Senior Sales Manager –Furniture Solutions with: • Must have office or workplace furniture products experience, • Must have sold to dealers, design & build or architects & interior designers, • Highly motivated and able to work on own initiative, • Excellent communication and negotiation skills, • Self-starter, good time management skills, focused and customer service orientated

DEPUTY MANAGER We are incredibly excited to announce that Trotters Childrenswear & Accessories is opening a brand-new store at St. Pancras International, one of London’s most iconic and dynamic destinations. This will be our first step into travel retail, making it a truly special moment for the business. St. Pancras welcomes millions of visitors each year, from London commuters to international travellers arriving from across Europe. It’s a fast-paced, vibrant environment and an incredible opportunity to introduce Trotters to a global audience of families and gift buyers. We are now looking for passionate people to help bring this exciting new store to life, and recruiting for Management Positions. Travel retail is a unique and energising trading environment. No two days are the same, customers may be preparing for a special family visit, buying a last-minute gift before boarding a train, or discovering Trotters for the very first time. It’s a place where great service, energy and teamwork truly shine. This is a rare opportunity to be part of launching a brand-new store, shaping the culture, building a new team and helping define what success looks like in this exciting environment. WHO WE ARE: We have been Making Childhood Memories since 1990, with products, services and experiences that are safe, happy, and filled with sunshine. Family really is at the heart of everything we do. CUSTOMER We keep our customers, big and small, at the heart of our business. We take pride in our Trotters Touch customer journey and believe that “Great Service is Good Business.” We bring our product expertise to life on the shop floor and ensure it sparkles for every customer, every time. TEAM We see true value in growth and development. We embrace uniqueness, play to each other’s strengths, and thrive as a high-performing team, always sharing knowledge and passion for our products and services. COMMERCIAL We know an opportunity when we see it. We are empowered, creative, and proactive in our pursuit of commercial excellence, always thinking ahead and driving success through smart, customer-focused decisions. OPERATIONS We strive for operational excellence across all touchpoints. We drive efficiency, create seamless processes, and ensure everything behind the scenes works perfectly to support our teams and customers. THE ROLE Our Deputy Managers are a driving force in our stores. Partnering with the wider management team they deliver on their locations broad range of KPI’s, engaging and inspiring their teams with their well-honed commercial acumen. As a Deputy Manager at Trotters, you will be an impactful second-in-command, supporting the Location Manager by leveraging our 4 pillars of retail excellence to ensure the ongoing success of the location and team, and drive performance in their absence. MAIN RESPONSIBILITIES · Work in partnership with the Location Manager and the wider management team to ensure achievement of your Location’s performance targets and KPI’s across our 4 pillars. · Support the LM in driving excellent team participation, contribution & engagement, making recommendations on initiatives to inspire them to achieve excellence. · Maintain excellent knowledge of your location, interpreting, analysing, and delivering against location commercials and KPI's through Trotters best practice. · Ensure teams effectively capture customer data at POS and understand how this transforms customer relationship management; impart your understanding of local market, customer profiles and shopping behaviour onto team members to maximise sales and increase customer loyalty. · Nurture a dynamic sales environment, coaching team members to deliver a natural approach to sales using the Trotters Touch. · Make use of commercial tools to manage performance enhancing Product and VM floor moves, liaising with Management to execute; keep Trotters looking its best through up-to-date knowledge of Merchandising, replenishment and housekeeping best-practice to ensure the highest standards of presentation for your Location. · Role-model and coach team on comprehensive product knowledge - particularly current season and iconic products, alongside specialised services such as shoe-fitting and Hairdressing. · Develop and coach the team with a flexible but consistent approach to differing people and situations, confidently feeding back on team performance to the Manager and Regional Manager when required. · Commit to continuous personal and team training & development, utilising cascaded resources to keep up to date with current business focuses. · Proactively resolve recruitment needs within the store, partnering with the Manager to attract, select and engage and onboard dynamic and driven team members. · Ensure team adherence to store administration, systems, and processes within our operational guidelines, drawing on excellent organisation skills and a competent knowledge and understanding of company business systems such as Quinyx and Eurostop. · Protect the assets of the Business by ensuring the location meets the required Company standard and legal compliance in Health & Safety, Maintenance and Loss Prevention. Sample regularly and take any corrective action. TOOLS OF THE TRADE · A passionate and engaging manager with experience leading retail teams, preferably within the premium space. · Commercially astute, able to implement and drive initiatives to achieve outstanding outcomes. · Strong numerical capability - handy for reporting purposes as well as confidently walking customers through pricing, percentages, and promos. · Retail sales expertise, able to influence customer behaviour through elevated service, excellent product knowledge and consistent brand awareness. OUR VALUES We Think Customer First We ensure that our customers, and the children we design for, are our very top priority. The magic of our stores is reflected in our evolved digital channels. Our campaigns, product edits and excellent customer service makes shopping with us a joy. We Respect, Support and Build Trust - With our Team and Customers We respect and support all our team members, wherever they work, and whatever their role. We are one family with our suppliers and partners. Through our actions, we Inspire loyalty and build a community with our customers. We Grow and Learn Together We are all brand ambassadors, and we learn and grow together. Our head office, logistics and retail teams all collaborate to support the business. We Invest In our team and share knowledge and skills so that the Trotters spirt always shines bright. We Embrace Creativity Across our digital stories and our magical stores, we show creative spirit. We make emotional, genuine connections and bring childhood stories to life in our unique way. We are true heritage, yet modern in spirit. We Show Expertise and Pride in All That We Do We are specialists and we are proud of what we do. We go the extra mile to develop our knowledge, Including craftsmanship, In-store services, size guides and ethical manufacturing. Trotters is committed to equal opportunities and embraces diversity, understanding the needs and benefits of a balanced, inclusive workforce. We do not tolerate any harassment or discrimination towards any of our candidates or employees. We are proud to be an equal opportunities employer

Technology is our how. And people are our why. For over two decades, we have been harnessing technology to drive meaningful change. By combining world-class engineering, industry expertise and a people-centric mindset, we consult and partner with leading brands from various industries to create dynamic platforms and intelligent digital experiences that drive innovation and transform businesses. From prototype to real-world impact - be part of a global shift by doing work that matters. Job Description The Head of People Operations is a critical leadership role responsible for transforming Endava’s global people operations into a scalable, efficient, and high-performing function. This role exists to address increasing complexity across regions, inconsistent processes, and the need to modernise HR service delivery through shared services, automation, and digital enablement. You will lead the design and execution of a global operating model that reduces cost to serve while significantly improving employee experience, data quality, and service reliability. This is a transformation-focused role requiring both strategic thinking and hands-on execution to simplify complexity, standardise processes, and deliver measurable improvements at scale. What you’ll be accountable for Global Operations Leadership • Own end-to-end HR operations globally, including onboarding, lifecycle changes, employee data, and documentation, • Lead regional teams across Americas, EMEA, and APAC, driving consistency, performance, and accountability, • Design and implement a global Shared Services model, consolidating fragmented activities into a standardised and scalable structure, • Define and embed clear SLAs, KPIs, and governance frameworks, • Simplify and standardise processes across the employee lifecycle, • Identify and deploy automation and AI-driven solutions (e.g. workflow automation, case management optimisation, document processing, chatbots, knowledge assistants) to reduce manual effort and improve service delivery, • Leverage data and analytics to identify inefficiencies, predict demand, and improve operational decision-making, • Partner with IT and Digital teams to integrate AI and automation into core HR platforms (e.g. Oracle HCM and related tools), • Introduce disciplined process management (e.g. Lean, Six Sigma or similar), • Build a culture of continuous improvement, data integrity, and service excellence, • Build and lead a high-performing global team with a strong service mindset, • Lead teams through significant transformation, embedding new ways of working and accountability, • Develop AI and digital capability within the HR Operations team, ensuring teams can effectively use automation tools, data, and emerging technologies in day-to-day work, • Define and track KPIs across service delivery, efficiency, and customer satisfaction, • Provide clear, data-driven insights to HR and business leadership, • Ensure global compliance with labour laws, GDPR, and internal audit requirements, • Implement and maintain robust controls, including SOX-aligned processes, • A global Shared Services model successfully implemented and adopted, • Measurable reduction in cost to serve through automation and consolidation, • Significant improvement in service delivery (speed, accuracy, employee satisfaction), • Increased automation of core HR processes, reducing manual intervention and cycle times, • High adoption of digital HR tools and self-service capabilities, • HR Operations teams actively using AI tools and data insights to improve performance and decision-making, • Consistent, scalable, and compliant processes across all regions, • Continuous improvement of Oracle HCM and related platforms to enhance user experience Qualifications What you’ll bring • 10+ years of progressive HR Operations leadership, including global scope, • Proven track record delivering HR transformation and Shared Services / GBS models, • Experience leading automation, digital transformation, and process improvement at scale, • Strong operator with the ability to move from strategy to execution, • Practical experience applying AI and automation to improve HR operations (e.g. workflows, chatbots, document processing, analytics), • Experience embedding digital and AI capability within operational teams, not just implementing tools centrally, • Data-driven, with a focus on measurable outcomes and service improvement, • Commercial mindset, balancing efficiency, cost, and employee experience Additional Information Discover some of the global benefits that empower our people to become the best version of themselves:

✂ About the House of Creed The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer. ✂ About the role We are seeking for a Luxury Brand Ambassador for our Creed counter in John Lewis, Westfields, with a passion for luxury, the drive to make a difference and the desire to shape the future of our business. This is a part-time role 3 days, 22.5 hours per week. ✂ Purpose of the role As a Luxury Brand Ambassador for the House of Creed, you play a pivotal role in upholding the brand's prestige and delivering an unparalleled customer experience. Your primary objective is to share knowledge and passion about our brand and products, drive sales, and maintain the highest standards of customer service. ✂ Key responsibilities Including but not limited to: ✂ Skills/Experiences desired • Exceptional communication and interpersonal skills., • Proven experience in luxury retail or a similar customer-facing role., • Passion for the luxury brand and a commitment to delivering an exceptional customer experience., • Goal-oriented with a track record of meeting and exceeding sales targets., • Ability to work effectively in a fast-paced environment., • Flexibility to work weekends and holidays as needed., • Passion for fragrance or beauty products is a plus. ✂ Why the House of Creed? Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations. Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience. Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation. Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth. ✂ Job Applicant Privacy Policy Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The House of Creed. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.

We are currently partnering with a housing association based in London, who are recruiting for a Head of Legal to join them during an exciting period of change. This is a full-time position with a salary of £98,000 and they are able to wait for candidates Duties will include (but are not limited to): • Develop and implement a new legal strategy for them, leading and managing the legal team to ensure key objective are achieved, • Review the overall structure of the service and scope of works delivered in house, creating a business case for investment and plan for the development of the service, • Provide expert legal advice for the operational teams and the executive team on a range of legal matters and provide advice and training to operational colleagues, • Oversight of cases where legal action is required, ensuring they are effectively managed to conclusion, minimising risks to the business and maintaining a customer focus and understanding through the process, • Working with other senior leaders across the business to provide support and hold them accountable for meeting legal requirements Skills and experience required: • Experience as a senior in-house Lawyer within a housing association or local authority, • Up to date knowledge of housing law and legislation, including disrepair, possession actions, anti-social behaviour and tenancy enforcement, • Qualified Solicitor, Barrister or Lawyer with significant post qualification experience Rewards and Benefits: • Hybrid working - 3 days working from home, • Flexible working days Working hours: • 37 hours per week, • Monday – Friday, 9am-5pm Please note that you require recent experience to apply for this role. James Andrews is acting as an employment agency and business in relation to this role. At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion. Don’t forget our recommendation scheme: Recommend a friend or colleague to us and receive up to £250 each once they have completed 20 days in a role via James Andrews! Terms and conditions apply, contact us for details

Overview: The Customer Experience (CX) Manager plays a key role in bringing GRIDSERVE’s customer experience strategy to life. You’ll uncover what matters most to our customers, turning insight into meaningful action and driving improvements across the business. Blending customer insight, operational collaboration, governance, and project delivery, this role works closely with the Head of CX and Experience Designer to champion customer-first thinking and deliver real, measurable change. What you will be doing: Insight & Analysis Analyse customer data, feedback, and journey performance to identify friction and opportunities, translating insight into clear, actionable recommendations. Continuous Improvement & Root Cause Build strong feedback loops across teams and lead root cause analysis to resolve recurring issues and track progress. CX Projects & Delivery Lead cross-functional CX improvement initiatives from discovery through to delivery, embedding changes across the business. CX Standards & Governance Support the development of customer-first frameworks and ensure consistency and quality across all journeys. Voice of the Customer & Impact • Own customer insight reporting, track key metrics like CSAT and NPS, and assess the commercial impact of customer behaviour. What we're looking for: We’re looking for someone who combines insight, delivery, and influence, with a focus on improving end-to-end experiences. Experience • Background in customer experience, insight, operations, or transformation roles, • Experience leading cross-functional projects and driving change, • Strong understanding of VoC (e.g. NPS, CSAT), • Analytical and able to turn insight into action, • Strong stakeholder management and influencing skills, • Clear communicator with strong storytelling ability, • Comfortable working across teams and disciplines, • Experience in EV, retail, or similar sectors, • CX, service design, or human-centred design certifications (e.g. CCXP, Design Thinking), • Experience in UX, product, or digital transformation, • Exposure to Lean, Agile, or analytics/BI tools What we can offer you: Benefits & ways of working Financial benefits: Competitive pay, annual bonus, pension (5% employer contribution), life insurance (AIG, 4x salary), income protection (Legal & General) Wellbeing & flexibility: 33 days holiday (incl. public holidays) + a day off for your birthday, hybrid working, enhanced family leave (6 months full maternity/primary adoptee pay, 2 weeks full partner/secondary adoptee pay), neo-natal care pay, Private Medical Insurance for you and your family (from day one), Employee Assistance Programme, 24/7 GP access, iFeel app for mental wellbeing support, eye test & glasses allowance Planet-friendly perks: EV salary sacrifice scheme (CarWow) Career growth: Learning & development resources via Go1 platform, in-house LMS 🌍 Inclusivity at GRIDSERVE GRIDSERVE is an inclusive employer, committed to ensuring equitable opportunities for all. We welcome applicants from every background, including those from under-represented and marginalised groups, and believe that diversity of thought fuels innovation and nurtures talent. To support this, we guarantee interviews to all qualified disabled candidates who meet the essential criteria for the role. Even if you don’t meet every requirement listed, we encourage you to apply — you may be the right fit for this role or for future opportunities. #InclusiveHiring #NetworkAnalyst #HybridWork #GRIDSERVE

✂ About the House of Creed The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer. ✂ About the role We are seeking a Retail Business Manager for Creed in the Harrods Knightsbridge, to join our esteemed department store, tasked with overseeing our Creed fragrance division. The role requires a strong focus on driving sales, delivering exceptional customer service, leading, managing and coaching a team of Luxury Brand Ambassadors. If you possess a passion for luxury products and robust leadership capabilities, we encourage you to apply for this pivotal position. This is a full-time role 5 days, 37.5 hours per week. ✂ Purpose of the role As an Retail Business Manager for the House of Creed, you play a pivotal role in upholding the brand's prestige and delivering an unparalleled customer experience. Your primary objective is to share knowledge and passion about our brand and products, drive sales, and maintain the highest standards of customer service. ✂ Key responsibilities Including but not limited to: Provide guidance, motivation and ongoing training to Luxury Brand Ambassadors. This role is responsible for every aspect of the day-to-day management of the Creed counter, achieving sales and service targets to achieve a standard of luxury retail excellence. Line of Reporting Reporting directly to the Sales & Education Manager, the Retail Business Manager will lead the Account Manager and Luxury Brand Ambassadors is to ensure a seamless and exceptional customer experience. Day to Day Key Responsibilities Your duties will include but not be limited to the following: Creating a Luxurious Customer Experience: · Elevate customer experiences beyond customary standards, ensuring a consistent delivery of exceptional service. Sales and KPI Achievement: · Attain sales and KPI targets through motivational and achievable strategies, cultivating a clear brand experience. Operational Excellence: · Maintain operational excellence, driving sales and profitability. Clienteling Skills: · Demonstrate strong clienteling skills, building a loyal customer network, and orchestrating client networking events. Sales Planning and Review: • Develop and implement a robust sales plan, setting financial targets and KPIs., • Manage stock levels., • Stay informed about retail industry trends and competitor activities. Skills/Experience Required We are seeking candidates with the following qualifications: • Proven track record in retail sales and management experience, preferably within a luxury fragrance or beauty environment., • Exceptional leadershiop abilities and effective team management skills., • Extensive knowledge of luxury products, with a focus on fragrances., • Demonstrate ability to exceed sales targets and drive business growth., • High attention to detail and creative problem-solving skills., • Experience in client/customer interactions., • Proficiency in MS Office programmes. Key Personal Qualities We are looking for individuals who: • Are highly organised team players with effective communication skills., • Are eager to learn and share knowledge., • Demonstrate a proactive and flexible approach., • Exhibit excellent time management, organisational, and prioritising skills. Location This role is based in Harrods Knightsbridge. ✂ Why the House of Creed? Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations. Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience. Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation. Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth. ✂ Job Applicant Privacy Policy Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The House of Creed. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s). The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.

Situated in carefully selected locations worldwide, renowned for their creativity, luxury, interiors, fine art, or bespoke design – our stores showcase an exceptional collection of luxury homeware, furniture, artwork, lifestyle pieces, fashion and leather goods. We work with discerning private clients, interior designers, and collectors, creating a space that embodies inimitable creativity, timeless elegance, artistry, and personal service. The role of Store Manager leads the overall performance, operations, and client experience in store, inspiring and motivating the team to deliver exceptional service and sales across all categories, and ensuring our store reflects the creativity and quality of the JW Anderson brand. The Store Manager demonstrates strong leadership, strategic thinking, and a deep understanding of the luxury industry (Fashion, Art, Culture), to elevate team and store performance. Sales Focus & Customer Experience: • Devise and implement a Store Strategy and Action Plan to generate sales, build a strong database and CRM plan, and support the team in their development., • Manage, motivate and ensure the team is fully equipped to exceed sales targets and KPIs., • Drive business through KPI and goal management., • Ensure consistent retail excellence for clients across all touchpoints, ensuring the selling ceremony, follow-up, and client treatment initiatives reflect brand standards., • Demonstrate sales leadership by playing an active role on the sales floor, balancing floor presence with strategic planning., • Identify sales opportunities and market trends, tailoring strategies to enhance the shopping experience and drive revenue., • Build and maintain loyal client relationships from all areas including interiors, design, lifestyle and fashion spheres., • Ensure the store is constantly animated through events and other initiatives to drive client acquisition, satisfaction, and sales., • Work collaboratively with office teams to support store action plan and wider business goals. Team Leadership & Development: • Recruit, train, and manage a high-performing team, ensuring each member is motivated, skilled, and aligned with the brand’s values and vision., • Focus team members on individual sales and CRM targets through Retail Excellence tracking., • Foster a positive and collaborative team environment that prioritises exceptional client service and brand representation – championing excellence and innovation., • Ensure all team members are knowledgeable about the brand’s products, history, and values to deliver a luxury customer experience., • Conduct regular performance reviews and offer ongoing coaching and development for team members., • Effectively manage staff rotas to always ensure the right coverage, balancing customer demand, team availability, and budget efficiency., • Ensure team presentation is consistently at the highest standards as per guidelines., • Exemplify agility and entrepreneurial spirit to build the business, adapt to changing contexts, and seize new opportunities. Inventory & Stock Management: • Take full ownership of stock levels, ensuring timely replenishment and ordering to meet client demand while avoiding overstock., • Maintain an organised stockroom, implement stock rotation best practices, and ensure accuracy in the inventory system., • Collaborate with the product team to coordinate the timely delivery of new stock, ensuring product availability on the sales floor., • Oversee and conduct annual stock takes and any additional stock counts as required., • Be accountable for achieving sell-through targets, proactively managing inventory to drive sales and minimise markdowns. In Store Experience: • Align in store VM and messaging with HQ teams to maximise impact of product launches and ensure alignment with Ecom / global launches / product investments, ensuring the showroom reflects a curated experience., • Ensure client experience meets the high standards of hospitality and welcome of the brand., • Promote the JWA store within the area to form local partnerships and activations. Reporting & Analysis: • Provide weekly and monthly reports on store performance, sales, customer acquisition and CRM, customer feedback, and inventory levels., • Analyse key performance indicators (KPIs) to identify areas for improvement and implement action plans., • Monitor competitor activity and market trends to adapt sales strategies and remain competitive., • Manage the store budget, including tracking expenses, controlling costs, and ensuring financial targets are met. Health & Safety Compliance: • Ensure the store operates in compliance with all relevant health and safety regulations., • Conduct regular safety checks and maintain an organised and clean working environment for both customers and staff., • Ensure FOH and BOH standards are maintained at the highest levels. Skills/Experience Needed: • Experienced luxury retail leader with a background in interiors, homeware, lifestyle, collectible design, high-end fashion or accessories., • Deep appreciation for craftsmanship, interiors, fine furniture, homeware, and art., • Strong sales and customer-focused mindset with a passion for fashion and luxury retail., • Exceptional leadership skills with the ability to manage and motivate a team., • Excellent organisational and time-management skills, with the ability to multitask effectively., • Strong communication and interpersonal skills., • Proficiency in retail management software and Microsoft Office Suite (Excel, Word, etc.), • A proactive results-driven approach with the ability to adapt to changing retail environments., • Commercially astute with strong leadership skills., • Passionate about craftsmanship, provenance, and design storytelling., • Client-focused with the ability to build deep, loyal relationships. Equal Opportunity Statement JW Anderson is an equal opportunities employer committed to fostering and preserving a culture of diversity, equality, and inclusion in our workforce. As an equal opportunities’ employer, we do not discriminate against applicants based on race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We believe that diversity enriches our workforce and strengthens our organisation. Therefore, we encourage minorities, LGBTQ+ candidates, and individuals with disabilities to apply for opportunities within our company. No agencies please. If you need to contact us about the role, please contact Ryan Tuckwell, Head of HR at .

Company Description Energetik, owned by Enfield Council, is a local energy company that provides heat and hot water to homes and businesses in Enfield through environmentally friendly community heat networks. With a mission to deliver reliable, low-carbon, and high-quality energy solutions, our focus lies in serving the community over short-term profits. Our affordable and transparent tariffs, commitment to exceptional customer service, and investment in adaptable, sustainable infrastructure highlight our dedication to improving local economies, air quality, and public health. Through innovation and long-term planning, we are building an energy network that supports both current and future needs of the Enfield community. About the Role Energetik is seeking an experienced and technically credible Head of Heat Network Development to lead early‑stage development, technical strategy, and concept design for our expanding heat network portfolio. This senior role collaborates closely with business development, commercial, and delivery teams to shape technically robust, commercially viable solutions. Why This Role Exists Demand for low‑carbon heat is growing, and strong early‑stage technical leadership ensures network expansions are deliverable, compliant, and commercially sound. The role provides technical leadership, supports developer onboarding, ensures coordinated network growth, and bridges engineering with commercial decision‑making. What We Offer • Hybrid working, • Competitive salary, • 25 days holiday rising to 30 after 5 years, • Enhanced sick pay, • 5% matched pension Key Responsibilities Heat Network Development & Design: • Lead technical development of new connections and extensions, • Produce RIBA Stage 2 designs and feasibility layouts, • Develop and review RIBA Stage 2–3 heat substation designs, • Assess optimal pipework routes and constraints, • Support long‑term strategic planning Developer Engagement & Technical Assurance: • Act as primary technical contact for developers, • Provide clear technical requirements and guidance, • Review and assure third‑party designs, • Participate in workshops and design reviews Commercial & Business Development Support: • Support propositions with technical insight, • Input into costs, financial models, and investment cases, • Identify technical risks and opportunities, • Support bids and connection agreements Standards, Strategy & Governance: • Serve as technical authority for development‑stage activity, • Ensure compliance with UK standards (CP1, CIBSE, DESNZ), • Improve internal standards and processes Who We’re Looking For Essential: • Extensive district heating/heat network design experience, • Strong early‑stage design and routing expertise, • Experience with developers and local authorities, • Ability to review and approve designs, • Strong commercial awareness Desirable: • Chartered Engineer status (or working towards it), • Experience supporting commercial decisions, • Knowledge of low‑carbon heat sources and decarbonization, • Experience coordinating consultants Qualifications: • Degree in Mechanical/Building Services/Energy Engineering, • Or equivalent technical experience Key Attributes: • Senior technical credibility, • Strong communication skills, • Pragmatic and solutions‑focused, • Able to operate confidently at early project stages

Working for an iconic consumer brand, the Product Design Lead will create world class customer experiences across web and app for their millions of customers. You’ll act as a ‘player-coach’, with a mix of hands on work and leading a team of ~5 Product Designers. The Product Design Lead will be responsible for: • Shaping product design vision and strategy across your portfolio, • Owning end-to-end user journeys and customer experience across web and app, • Evidence led design - ensuring data, analytics and user research are in every conversation, • Defining relevant KPI’s and connecting design decisions to business outcomes, • Leading and developing a high performing team of Product Designers, • Working closely with Heads of Product and Engineering, service design and the wider team, influencing product strategy and roadmaps, • Delivering measurable impact (e.g. engagement, conversion, behaviour change) The Product Design Lead will have: • Product design leadership, • Experience across web and app for consumer businesses, • A data driven approach, confident using analytics and experimentation, • Delivered real impact – moved the needle in terms of user behaviour and business outcomes, • Great communication skills and stakeholder management, • Candidates could come from any consumer sector e.g. retail, ecommerce, finance, media, entertainment, gaming, etc., • Candidates could come from roles such as Product Design Manager, Head of Product Design, Lead Product Designer, etc. This is a great opportunity for a talented Product Design Lead to join a household name brand and drive real change that impacts millions of customers. Product Design Lead £80-95k + bonus + benefits London / hybrid