Head of customer success jobs in Northwich - Page 2Crear alertas

Head of Customer Services - Brunswick Court, Milton Keynes, BuckinghamshireAbout The RoleSALARY: Up to £90,000 pa dependent on experienceLOCATION: Brunswick Court, Milton Keynes, BuckinghamshireHYBRID WORKING: Our current hybrid working policy requires a minimum of 60% of working time to be bas

Established in 2025 following the merger of Accolade Wines and Pernod Ricard Winemakers, Vinarchy is an exceptional global wine company committed to redefining wine. Crafting extraordinary wines in Australia, New Zealand, Spain, Italy, South Africa, Chile and the United States, and sharing them in a

Head of Customer Service Head of Customer Service Fixed term maternity contract: 12 months Location: Coventry, office based – Monday to Friday, 8. Deliver

A leading property group in the UK is seeking a Head of Customer to establish and manage national customer strategy for their office business. The role involves developing a data-driven customer experience and leading a team of marketing professionals. The ideal candidate will have a strong track re

A leading media organization in Greater London seeks an experienced Head of Customer Retention to bolster its B2B subscriber base. The ideal candidate will possess significant experience in customer success within a media context, alongside excellent analytical and communication skills. This positio

We’re looking for a Head of Marketing Activation to lead how NEOM Wellbeing shows upacross; Retail partners (online and offline), PR and Advocacy and in real-life customer experiences. With extra Wellbeing days, time off to volunteer, time off on your birthday, along with enhanced healthcare cover

The Head Of Customer Operations Will Ideally Have. You'll play a pivotal role in shaping the future of service delivery for a business that values innovation, collaboration, and customer success. The Head Of Customer Operations Will.

Head of Customer Success at Hyper Growth eCommerce SaaS. Lead, coach and grow a high-performing Customer Success team, creating a positive and accountable culture. Proven experience leading and scaling Customer Success teams in a SaaS or tech-led environment.

A leading industrial services company is seeking a Head of Customer Service for the EMEA region. The ideal candidate will lead a team of about 50 professionals and collaborate with various departments. This role involves owning the customer service experience across multiple sites and driving operat

A leading SaaS company in the AI fitness sector seeks a Global Head of Customer Success. The ideal candidate has over 5 years of experience in customer success leadership, especially in SaaS environments. The role involves leading a global team, developing customer success strategies, and driving on

A leading financial services provider in Greater London seeks a Head of Existing Customer Analytics to lead a team delivering data-driven insights for optimizing customer relationships. This full-time position offers hybrid working with a salary range of £100K–£110K plus benefits. Ideal candidat

HEAD OF/DIRECTOR OF EXISTING CUSTOMER STRATEGY. This role offers the opportunity to lead the ECM team to really build out this function and define the future growth of the business. Developing and building out their existing customer strategy and wider function.

We have a vacancy for a Head of Customer Service on a fixed term contract to December 2026 and based at our Northern regional office in Warrington. Get notified about new Head of Customer Service jobs in. This leadership post manages the Department in the delivery of excellent customer service acros

A leading business consultancy in the UK seeks a Vice President of Customer Success to lead a high-performing team dedicated to enhancing customer experience and value. This strategic role involves defining and executing customer success strategies, ensuring retention and expansion, and aligning wit

As the Head of Customer Success, you will be the ultimate advocate for the function, working across all customer segments – from SMB to Enterprise – to ensure the value and scope of Customer Success are understood and championed internally. Hire, lead, mentor, and inspire a growing team of Custo

Head of Customer Service Head of Customer Service Fixed term maternity contract: 12 months Location: Coventry, office based – Monday to Friday, 8. Deliver

A leading IT consultancy firm seeks a Head of Customer Service in England to lead the Customer Support and Service Management departments. The ideal candidate will have a strong technical background, experience managing customer-facing teams, and the ability to foster a customer-centric culture. Thi

The successful candidate will report to the Global Head of Sales and play a vital role in influencing revenue stability and customer lifetime value. This is a critical leadership role within the Economist Enterprise Sales and Customer Success organisation, based in our London office. The Economist i

As Head of Delivery for the Times Customer team, you will lead the delivery function and enable cross-functional software development teams to produce high-quality digital solutions. You will report to the Director of Technology (Customer) and manage a team of direct reports. We embrace a hybrid wor

Act as the first point of escalation in front of the customer, to ensure they are supported and we maintain strong, sympathetic, long‑term customer relationships. Foster a culture of success, collaboration, and continuous professional growth. Our offices – Seequent operates from offices all over

A leading logistics company in the United Kingdom is seeking a Head of Customer to lead customer strategy and performance across their Newstrade division. The ideal candidate will be responsible for account management, building strategic relationships with key customers, and ensuring exceptional cus

A leading houseware brand in London seeks an experienced Head of Consumer Care to lead a team dedicated to enhancing customer experiences across all touchpoints. This full-time position offers competitive benefits including hybrid working arrangements.

A healthcare technology company is seeking an experienced Head of Customer Success to lead their function in the UK. The successful candidate will leverage their leadership skills and data-driven approach to enhance customer experiences and contribute to the company's growth objectives. This role in

A leading delivery service provider in Greater London is seeking a Head of Customer to lead the customer strategy and enhance the customer experience. Ideal applicants should have proven experience in a senior customer-success role, excellent communication skills, and a strong understanding of B2B c

This role offers the chance to create a best‑in‑class Customer Success organisation from the ground up, with full ownership of retention, expansion, and value realisation across enterprise and mid‑market customers. We are now looking for a Vice President of Customer Success to lead this transf

A leading financial services organization in London is seeking a strategic Director of Communications, Customer and Culture to drive impactful communications aligned with customer-centric goals. This hybrid position offers a unique opportunity to shape the bank's communication direction.

A top-managed hosting company in Greater London is seeking a Head of Customer Success to lead its customer success strategy. This role involves overseeing customer satisfaction initiatives, driving customer retention, and managing a cross-functional team to ensure customer happiness. The ideal candi

Head of Customer Service Head of Customer Service Fixed term maternity contract: 12 months Location: Coventry, office based – Monday to Friday, 8. Deliver

The Head of Customer Service leads the Customer Support and Service Management departments to deliver world-class customer service to all customers and partners. Deliver to a Customer Service strategy (as agreed with Senior Management), which focuses on creating a customer-centric culture. Make succ

A leading FinTech company in London seeks a VP of Customer Success to lead customer lifecycle management post-sale. This role demands 8+ years of experience in Customer Success leadership within a B2B SaaS or FinTech environment. The role offers flexible working arrangements and numerous benefits in

A cutting-edge AI research company in Greater London is seeking a VP Customer Success to lead the customer journey and drive renewals. The role requires 8–15 years in customer success roles, aiming to enhance customer value and ensure satisfaction for global brands.

A leading tech firm is seeking a Head of Customer Success in London. Candidates should have a proven track record in Customer Success, exceptional communication skills, and proficiency in Salesforce. This executive role focuses on managing and mentoring teams while ensuring the growth and retention

A technology company is seeking a Head of Customer Experience & Contact Center Operations in London. The role requires senior leadership experience in multi-site customer service and contact center operations, focusing on service performance and workforce planning. Competitive compensation includes

A leading AI-powered business planning platform in London is seeking a Head of Customer Success for EMEA. Ideal candidates will have experience in B2B SaaS Customer Success and possess strong people management and executive engagement skills.

As Head of Engineering, Customer Experience, you’ll lead a team of 40 engineers and scientists across five squads, shaping how millions of customers discover, shop, and trust our products without ever touching or trying them on. Head of Engineering (Customer Experience). Understanding of search, e

The ideal candidate should have a proven track record in customer care leadership, excellent communication skills, and proficiency with Microsoft Office. A leading housebuilder in the UK seeks a Head of Customer Care to lead their Customer Care function. This role offers significant opportunity for

Deliver operational plans, SLA targets, and customer satisfaction goals Act as a senior escalation point for executive-level complaints and media inquiries Skills & Experience: </

As Head of Customer Supply Chain, you will lead the end-to-end customer supply strategy, ensuring inventory availability supports channel growth and meets customer needs across retail, DTC, and B2B channels. You’ll have the chance to shape strategy, optimise operations, and work closely with a col

We are seeking a driven, commercially minded Head of Content to lead the production of high-level conferences within the insurance industry. Job Title: Senior Conference Producer / Head of Content - Events. Attend relevant industry events and network with key players to stay ahead of the curve.

We are looking for a Head of Customer Experience to rebuild our customer journey from the ground up. A Head of Customer Experience Who Turns Support Into a Growth Engine 🦸. Has run Voice of Customer programs and knows how to turn customer insights into better products, stronger content, and impro

A leading recruitment agency is searching for a Director of Customer Service to lead the customer experience teams in New Milton, England. This role demands a senior leader to drive strategy across customer service, sales, and logistics, enhancing customer satisfaction and operational efficiency. Th

A technology firm in the United Kingdom is seeking a Vice President of Customer Success to shape the Customer Success organization. You will build high-performing teams, design operational models, and work cross-functionally to enhance customer engagement.

Head of Customer Relationship Management. Sitting at the intersection of data infrastructure and commercial strategy, this role will be responsible for designing, scaling and governing the core CRM and GTM technology stack, while ensuring teams across Marketing, Sales and Customer Success have acces

Lead / Head of Customer Success & Support. A sabbatical of up to one month paid at 50% of salary, for every 3. Define and drive our customer retention and support strategies, partnering with Product, Sales, Marketing to help deliver seamless customer journeys.

You will lead approximately 50 customer service professionals across manufacturing sites and sales offices, partnering closely with Sales, Supply Chain, Manufacturing, and Product teams to support customer success and sustainable growth. We are seeking a Head of Customer Service – EMEA to lead our

Act as a trusted partner to the Head of Customer Success, demonstrating autonomy and a proactive approach by providing timely customer and team insights to inform strategic decision‑making. This includes developing and executing the global Customer Success strategy, managing a team of individual c

A leading healthy recipe box service in London seeks a Head of Product to define and drive the product strategy. Responsibilities include leading market positioning and fostering customer understanding, while championing a compelling product vision. This role offers a competitive package, hybrid wor

Head of Customer Service Head of Customer Service Fixed term maternity contract: 12 months Location: Coventry, office based – Monday to Friday, 8. Deliver