Head of customer success jobs in Northwich - Page 2Create job alerts

Head of Retail & Customer InsightsChester | Highly Competitive Salary + FlexibilityWe are entering a new era in retail. AI, advanced analytics, and richer customer data are fundamentally changing how the world's biggest brands understand, serve, and grow their customers. As a result, entirely new le

The Regional Head of Customer Service is responsible for leading the Customer Service function for their given region, ensuring that homeowners receive a consistently high standard of service throughout their post-completion journey. This role exists as part of the regional senior leadership team, a

A leading parking solutions company is seeking a Head of Customer Success to lead and manage the performance of the Customer Success function. The ideal candidate will have over 5 years of experience in customer support leadership and will be responsible for driving service delivery, managing teams,

As Head of Customer Success, EMEA, you will lead and scale Harvey's Customer Success organization across Europe, the Middle East, and Africa, owning value realization, retention, and expansion of our customers: law firms and corporate legal departments at the frontier of AI adoption in legal. This r

A leading healthcare startup is seeking a Head of Customer Experience to ensure exceptional service delivery across all customer interactions. The ideal candidate will manage customer-facing teams and leverage AI to enhance customer satisfaction and retention. With a focus on scaling customer servic

The position demands a proven record of leadership, understanding of customer lifecycle, and the ability to analyze performance data. A leading health tech company is seeking a Team Manager for Customer Success in London. In this hybrid role, you will lead a team of specialists, ensuring effective d

We are excited to announce an exceptional opportunity for a performance-driven and creative professional to join UAL Online as our new Head of Student Success. We’re looking for a proactive self‑starter with proven experience of delivering measurable results in student support, student success o

A leading insurance company in the United Kingdom is seeking an experienced operational leader to oversee its Commercial Motor Claims Customer function. The role demands expertise in motor insurance, proven leadership in directing large teams, and the ability to drive operational excellence while en

An education technology company located in London is seeking a Head of Customer Operations to enhance their customer support function. You will transform customer support into a strategic function, define key performance indicators, and lead a team of six.

The Global Customer Success team sits within the S&P Global Mobility segment and plays a critical role in driving value realization, product adoption, and long‑term client relationships across our global customer base. Demonstrated experience leading successful global transformations and designing

You will build the Customer Success function from the ground up for a high-growth startup. Serve as the voice of the customer, escalating product insights to the engineering team to improve AI reliability and performance. Customer Success with 2+ years in leadership, specifically building or transfo

We are seeking a Head of Customer Operations, you will have extensive experience in customer relations, customer service and operations. You will be responsible for leading a team of customer operations executives, defining customer support policies and procedures, ensuring customer satisfaction and

As Head of Finance, you will lead the commercial finance agenda, ensuring robust financial governance across projects and commissioned services. Strong track record of systems and process improvement. Experience within charity and/or non-profit environments.

Applicants should have over 7 years of experience in customer marketing and a strong understanding of SaaS or B2B sectors. A leading hospitality technology provider in Greater London is seeking a Manager, Customer Marketing to drive customer advocacy and engagement. The successful candidate will lea

The role involves overseeing a talented team, ensuring efficient onboarding of new clients, and enhancing customer satisfaction through best practices. A leading financial forum in London seeks an experienced individual to manage and scale its client success strategy.

A leading charity organization in Greater London is seeking a Head of Finance to lead its commercial finance and business partnering function. This position offers a competitive salary and a hybrid working arrangement, providing an opportunity to contribute to meaningful social impact.

A growing HR software company in Greater London is seeking a Manager for their SMB Customer Success team. Competitive compensation and a variety of benefits are offered to support your well-being and success. In this role, you will lead a team focused on driving trust and engagement while ensuring c

Proven experience operating at VP / Head of Customer level, with a strong track record of transforming, scaling and evolving Customer Success functions. Commercially focused, with a clear understanding of how Customer Success drives retention, expansion, and revenue outcomes. As Fractional VP of Cus

A leading AI solutions company is seeking a Head of Customer Success for the EMEA region. The role involves managing multiple Customer Success teams, enhancing customer relationships with law firms and legal departments, and ensuring customer retention and expansion. The ideal candidate will have ex

We are excited to announce an exceptional opportunity for a performance-driven and creative professional to join UAL Online as our new Head of Student Success. We’re looking for a proactive self‑starter with proven experience of delivering measurable results in student support, student success o

A leading houseware brand in London seeks an experienced Head of Consumer Care to lead a team dedicated to enhancing customer experiences across all touchpoints. This full-time position offers competitive benefits including hybrid working arrangements.

A leading financial technology firm is seeking a Head of Account Management for EMEA to lead and inspire sales teams while developing strategies to drive revenue growth. The ideal candidate has over 10 years of experience in technology sales and has successfully led diverse, high-performing teams. J

A global technology firm is seeking a Regional Manager of Customer Success for EMEA & APAC to lead a team of Customer Success Managers. Ideal candidates have over 7 years in Customer Success, with experience in a B2B SaaS environment and proven leadership skills in managing distributed teams. You wi

As Head of Existing Customer Analytics, you will lead a small but high‑impact team responsible for delivering data‑driven insights that shape how the business serves, retains, and optimises the relationship and value with their customer base. Head of Existing Customer Analytics – Financial Ser

Aptean is seeking a high -impact AI Solution Adoption & Customer Enablement leader to accelerate the successful rollout of Aptean’s AI capabilities across the international region. Partner with Customer Success and Professional Services to drive AI adoption programs post -sale. Head of AI Customer

Head of Customer Strategy, Continental Europe. Leading the development of the one commercial plan for GPN continental Europe, that combines the needs of brand, channels customers and GPN’s short and long term market share and financial goals. Develop a deep understanding of the short and long term

We are seeking a driven, commercially minded Head of Content to lead the production of high-level conferences within the insurance industry. This is an exciting opportunity to take ownership of a fast-growing portfolio of B2B events, shaping the agenda, securing top-tier speakers, and delivering tim

This fully remote position offers opportunities for professional growth within a high-performance culture. The role involves driving client success and building effective communication frameworks. Ideal candidates should have 3-5 years of experience in account services, with strong communication and

A leading employee experience platform is seeking a Head of Support to lead their global support function. This role requires significant SaaS support experience, team management, and technical fluency, ensuring high-quality customer support and successful feature launches. Competitive salary, stock

What the successful Head of Customer Success will bring to the team. Yolk Recruitment Public Sector & Not-for-Profit team are working closely with an incredibly worthwhile charity that empowers not-for-profits to support some of the most vulnerable members of our society. If you think this Head of C

The ideal candidate has previous fractional leadership experience and a strong track record of transforming Customer Success operations, particularly in SaaS environments. A growing tech startup in the UK is looking for a Fractional VP of Customer Success to partner with the CEO and leadership team.

What the successful Head of Customer Success will bring to the team. They are looking for a Head of Customer Success with a focus on Salesforce SaaS clients in the £1m-£10m ARR range. Yolk Recruitment Public Sector & Not-for-Profit team are working closely with an incredibly worthwhile charity tha

Scale, manage, and develop a global team of Customer Success Managers (CSMs) and client‑facing professionals, fostering a culture of accountability, continuous learning, and a client‑first mindset. Lead the Global Customer Success Team to unlock value across the entire customer journey, build lo

As Head of Customer Success, EMEA, you will lead and scale Harvey's Customer Success organization across Europe, the Middle East, and Africa, owning value realization, retention, and expansion of our customers: law firms and corporate legal departments at the frontier of AI adoption in legal. This r

A technology company in Greater London seeks an experienced Customer Success Lead to manage relationships with clients and ensure satisfaction. The role offers benefits like private health insurance and membership to a gym, alongside exciting offsite events. This role includes owning customer deploy

Head of Ecommerce & Customer Operations page is loaded## Head of Ecommerce & Customer Operationslocations: London, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: R-0148333Calling all originals: At Levi Strauss & Co. You will be expected to be in the office three

A software technology firm in the United Kingdom seeks a Head of AI Customer Value & Adoption to lead customer enablement and drive sales adoption of AI solutions. Responsibilities include equipping sales teams with the right messaging, leading customer engagement programs, and collaborating with cr

A well-regarded educational agency is seeking a Head of Geography for a secondary school in Newham. The ideal candidate will lead the geography department, drive high-quality teaching and learning, and support the professional development of staff. The position offers a competitive salary, with oppo

We are looking for a Head of Customer Experience to rebuild our customer journey from the ground up. A Head of Customer Experience Who Turns Support Into a Growth Engine 🦸. Has run Voice of Customer programs and knows how to turn customer insights into better products, stronger content, and impro

The successful Head of Customer Success will lead the Customer Success team to ensure customers receive an exceptional level of service across implementation, education, support, adoption and advocacy. The company already has an outstanding reputation for customer service and satisfaction, and they

A leading programmatic advertising firm is seeking an experienced Head of Client Success in the UK to build strong client relationships and drive the adoption of innovative solutions. The role requires 7+ years in client success, proven leadership skills, and an understanding of the programmatic adv

As our Head of Customer Success, you'll lead the function, elevate performance and ensure customers experience measurable, scalable value across our full suite of talent solutions. TMPW is part of PeopleScout, one of the world’s leading RPO providers and a member of the TrueBlue Inc. In this senio

The ideal candidate must have executive operations experience in regulated environments, strong skills in managing vendor partnerships, and a proven track record of leading customer service excellence. This role involves overseeing customer support, risk operations, and ensuring operational readines

A dedicated housing association in Greater London seeks an experienced Assistant Director of Customer Support to lead operational services and enhance the customer experience. This position offers the opportunity to make a meaningful impact on customer service and operational efficiency. You will be

Define and embed the Customer Success vision, creating a culture of value and advocacy. From the rollout of new technologies and managing complex legislation affecting the industry, we are leading the conversation on innovation and developing sharper solutions to serve our customers better. We colla

As Head of Client Success, UK, you will be responsible for building strong client relationships, driving adoption of Adsquare’s solutions, and ensuring exceptional service delivery for our clients in the UK market. Analytical thinker with experience using data and KPIs to drive and measure success

A global software company in the UK is seeking a Head of Customer Operations to enhance the customer experience across the UK & Ireland. This role requires a senior leader with over 5 years of experience in customer operations, capable of driving software adoption and operational excellence. The pos

A leading recruitment agency is searching for a Director of Customer Service to lead the customer experience teams in New Milton, England. This role demands a senior leader to drive strategy across customer service, sales, and logistics, enhancing customer satisfaction and operational efficiency. Th