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Head of Business Intelligence & Product Coventry + Hybrid working Up to £70,000 + Benefits Your new role The Head of Business Intelligence and New Product is responsible for delivering high-quality business insight, data-led decision support, and new product development expertise. The role provides the Senior Management Team with timely, accurate, and actionable data and insights to inform strategic decisions and drive sustainable growth. The role leads a small specialist team and champions the use of modern data tools, analytics, and technologies across the business. The role has autonomy to define BI priorities, recommend strategic actions, and shape the product innovation roadmap within agreed budgets. The successful candidate will be responsible for evaluating and making strategic recommendations to the wider business stakeholders. Responsibilities Design and deliver a comprehensive BI and reporting framework Provide strategic insight and recommendations to the SMT Lead the identification, development, and launch of new products Own and prioritise the analytics and product roadmap Ensure data governance, integrity, and compliance Lead and manage a modest team of BI and Product Managers Collaborate closely with Marketing, Sales, Finance, IT, and Operations in particular however managing relationships across all business areas is key. Implement modern BI tools, dashboards, and analytics methodologies Translate complex data into clear business insight Monitor market trends, customer behaviour, and competitor activity Responsible for ensuring data security, GDPR compliance, and adherence to internal governance and risk management policies. Experience needed 5 years' experience within business intelligence, analytics, data-led strategy, and/or product management in a commercial environment Data analytics, BI tools (e.g. Power BI), SQL or similar, strong commercial acumen, stakeholder management. Strong Project Management skills to deliver new and innovative products to the business. Strategic thinking, strong communication skills, leadership capability, innovation mindset Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Existing Product Development Technologist\n\nLocation: Coventry\n\nReporting to: Head of NPD\n\nSalary: up to £35k\n\nAbout the Role\n\nWe are looking for an Existing Product Development (EPD) Technologist to join our UK NPD team, primarily based at our Coventry site. This role is key to ensuring the ongoing success and optimisation of our existing product portfolio through cost-saving initiatives, product and process improvements, and operational robustness.\n\nYou will play a pivotal role in prioritising, planning and delivering EPD activities, working closely with cross-functional teams to ensure products meet target costs, quality standards, waste levels and operational requirements.\n\nKey Responsibilities\n\nAs an Existing Product Development Technologist, you will:\n\nWork collaboratively with NPD teams to ensure all EPD products are safe, robust, cost-effective and aligned with Gruma policies and target waste levels\nSupport cost-saving initiatives across procurement, decomplexity, contingency planning, tenders and ingredient changes\nProduce kitchen samples where required to evaluate ingredients prior to factory-scale trials\nSupport, organise and run factory trials, efficiently capturing all process data, settings, costs and outcomes\nComplete accurate trial documentation, including recommendations, conclusions and next steps\nRecord and track ingredient, laboratory and trial costs, sharing insights with Project Managers and Finance\nOrganise samples for nutritional, microbiological and organoleptic testing, customer requests and external laboratories\nCreate and maintain QAS documentation to ensure products are launched on time, to specification and within target cost\nCommunicate effectively with cross-functional European teams including Packaging, Operations, Technical, Purchasing, Planning and Engineering \n\nDecision-Making & Scope\n\nYou will have autonomy to make daily operational decisions, including:\n\nManaging the storage and labelling of development ingredients\nPlanning the order and approach of trial recipes to maximise efficiency\nLiaising with internal teams to resolve technical or operational challenges\nReviewing factory worksheets with Process Technologists and Project Managers to ensure methodologies are current\nSupporting wider NPD, Packaging and Procurement teams through innovative problem-solving during trialsThe role is primarily Coventry-based, with occasional support required at the Seaham site.\n\nKey Challenges\n\nDeveloping recipes that meet food safety, quality, cost and waste targets\nManaging multiple projects at pace in a dynamic NPD environment\nEnsuring existing SKUs perform effectively on current equipment\nCapturing and controlling all ingredient, trial and laboratory costs\nTaking existing products through the full factory trial lifecycle, from request to launch documentation\nIdentifying new ingredients or processes requiring HACCP review\nResolving defects, faults and operational issues in collaboration with cross-functional teams \n\nWhy Join Us?\n\nThis is an excellent opportunity to work in a hands-on, fast-paced product development role where your technical expertise will directly impact cost savings, product quality and operational success across the business

SF Partners are supporting a brilliant, established Coventry (CV6) based business in recruiting a Customer Support Manager. This role will suit a hands on, customer focussed individual who has a real focus on continuous improvement and promoting an outstanding customer experience across the department. \n \nSalary: £40,000 \nWorking hours: 37.5 hours per week with a 30-minute lunch break, working between the core hours of 07:00 and 19:00 in line with business requirements \nHybrid following training period \n\n+ Main duties \n \n- Lead the day-to-day operations of the customer support team \n- Support the Head of Customer Support in delivering strategic department goals \n- Own and drive departmental KPIs including SLA performance, customer satisfaction, quality and productivity metrics \n- Manage customer escalations and complaint resolution to ensure positive customer outcomes \n- Support workforce planning, resource allocation and absence management to maintain operational performance \n- Collaborate across teams to ensure clear communication and consistent processes \n- Ensure compliance with company policies, GDPR requirements and customer service standards \n- Identify and implement continuous improvement initiatives to enhance customer experience and operational efficiency \n- Drive engagement, performance discussions and training across customer service, processes and soft skills \n- Conduct regular performance reviews, coaching sessions and development plans for team members \n- Work flexibly to meet changing business and customer needs \n \n+ Responsibilities and objectives \n \n- Proven experience leading customer service or contact centre teams \n- Strong analytical skills and the ability to turn data into actionable insights \n- A strategic mindset with confident leadership ability \n- A strong commitment to delivering an excellent customer experience

Acting as a trusted advisor on research design and methodology, since most of our research is bespoke. Working closely with the Head of Research, you will support the delivery of the roadmap, ensuring insights are impactful and drive meaningful business decisions for the Group. A good working knowle

Head of Business Intelligence & Product Coventry + Hybrid working Up to £70,000 + Benefits Your new role The Head of Business Intelligence and New Product is responsible for delivering high-quality business insight, data-led decision support, and new product development expertise. The role provides the Senior Management Team with timely, accurate, and actionable data and insights to inform strategic decisions and drive sustainable growth. The role leads a small specialist team and champions the use of modern data tools, analytics, and technologies across the business. The role has autonomy to define BI priorities, recommend strategic actions, and shape the product innovation roadmap within agreed budgets. The successful candidate will be responsible for evaluating and making strategic recommendations to the wider business stakeholders. Responsibilities Design and deliver a comprehensive BI and reporting framework Provide strategic insight and recommendations to the SMT Lead the identification, development, and launch of new products Own and prioritise the analytics and product roadmap Ensure data governance, integrity, and compliance Lead and manage a modest team of BI and Product Managers Collaborate closely with Marketing, Sales, Finance, IT, and Operations in particular however managing relationships across all b...

Lotus UK in Coventry is seeking a Head of Sales Operations to oversee end-to-end sales operations across EU and UK markets. In addition, a competitive salary package and benefits such as holiday and healthcare are offered.

Cadent Gas Ltd Lead how our energy system evolves for the future As our Head of Energy System Planning, you’ll play a critical leadership role in shaping how Cadent engages with and influences the future of the UK energy system. This isn’t just about planning — it’s about defining the role of gas networks within a whole-system transition, ensuring Cadent is positioned at the forefront of Net Zero, hydrogen and multi-molecule energy solutions. This is a permanent role based at Ansty Business Park, Coventry, where you’ll lead Cadent’s strategic approach to national, regional and local energy system planning. You’ll translate complex external plans and scenarios into clear strategic choices, ensuring our network remains resilient, efficient and aligned to future system needs. You’ll work closely with senior internal leaders and external organisations such as NESO, Ofgem and DESNZ, providing thought leadership, insight and influence to shape energy system planning frameworks and decision making across the industry. Why you’ll love this role: Strategic Leadership – Lead Cadent’s approach to energy system planning, ensuring gas networks are integrated into whole-system solutions. Industry Influence – Shape national and regional planning frameworks through engagement with key bodies including NESO, Ofgem and government. Future Energy Focus – Define the role of hydrogen, biomethane, hybrid heat and flexibility within Net Zero pathways. Insight & Scenario Planning – Lead the use of advanced analytics, modelling and scenarios to inform strategic decisions under uncertainty. Stakeholder Engagement – Build trusted relationships with senior internal and external stakeholders to influence complex decision making. Regulatory & Investment Impact – Translate system planning outputs into clear implications for asset strategy, investment planning and regulatory submissions. Innovation & Capability Building – Develop a high-performing team and champion new approaches to energy system planning. What you’ll bring: Energy System Planning Expertise – Extensive experience in system planning, strategic network planning or scenario development within a regulated environment. Net Zero & Whole-System Insight – Strong understanding of decarbonisation pathways and the role of gas networks in future energy systems. Analytical & Strategic Thinking – Ability to translate complex system analysis into clear, actionable insights for senior stakeholders. Leadership Capability – Proven ability to lead teams, influence at senior level and foster high performance and innovation. Stakeholder Influence – Experience shaping policy, regulatory frameworks or industry-wide initiatives. Technical & Digital Awareness – Knowledge of advanced analytics, modelling or AI-enabled tools to support planning and decision making. Qualifications – Degree-level qualification or equivalent experience in energy systems, engineering, economics or a related field. Apply now to lead how Cadent shapes and responds to the future energy system, ensuring resilience, affordability and sustainability for our customers. Interviews will be held on Wednesday 24th June. Disclaimer: While the closing date is set as mentioned, we reserve the right to close the application process earlier if necessary, depending on the unique circumstances of each role. At Cadent, we’re thrilled to be part of the future of UK energy! We have a clear roadmap to drive our performance to the forefront of our industry and support the UK government in achieving its net zero targets by 2050. We’re making a difference through innovation and new ways of working. Together, we’re shaping a cleaner, greener future for our 11 million customers, whom we put at the heart of everything we do. What’s In It for You Here at Cadent, we recognise that our people are truly unsung heroes. Quietly confident, delivering every day - that’s why we’re committed to supporting our people to get the best out of themselves. For this role, we offer: Private Medical Insurance for you, your partner and your family available through MyChoices, our flexible benefits programme, with access to a 24 hour Bupa HealthLine A company car allowance 25 days’ holiday, plus 8 statutory days and an option to buy or sell holiday days An Annual Performance Bonus of up to 20% of your salary A generous pension scheme where the company double matches your contributions up to 12% i.e. if you contribute 6% a month, the company will contribute 12% A competitive salary that’s reviewed each year against the market median salary for your role, skills, knowledge and experience Generous family policies and flexible benefits A free Employee Assistance Line where you can get support and advice on any of the challenges you’re facing, completely confidentially Support to help you cover the cost of professional membership subscriptions, course fees, books, examination fees and time off for study leave – so long as it’s relevant to your role Plus many more benefits that help you join the dots between your work and home life! We support a healthy work-life balance and are open to flexible working options. Diversity and Inclusion Don’t meet every requirement? No problem! If you’re excited about this opportunity but your experience doesn’t align perfectly with every qualification mentioned, we would still love for you to submit your application – you may just be the right person for this role or other opportunities at Cadent. We value diversity and are committed to being an equitable employer. Our employee communities – Women in Cadent, Pride at Work (LGBTQ+), Embrace (ethnicity and religion), Thrive! (disability), the Cadent Military Community, the Grief Awareness Community, and the Men's Engagement Network (M.E.N) – can’t wait to welcome you! What’s next? To be considered for this role, please submit your application with an up-to-date CV and our Talent Acquisition team will get in touch soon. To learn more about Cadent, visit our website at Be part of something big. Help shape the future of gas for generations to come

Head of Business Intelligence & Product Coventry + Hybrid working Up to £70,000 + Benefits Your new role The Head of Business Intelligence and New Product is responsible for delivering high-quality business insight, data-led decision support, and new product development expertise. The role provides the Senior Management Team with timely, accurate, and actionable data and insights to inform strategic decisions and drive sustainable growth. The role leads a small specialist team and champions the use of modern data tools, analytics, and technologies across the business. The role has autonomy to define BI priorities, recommend strategic actions, and shape the product innovation roadmap within agreed budgets. The successful candidate will be responsible for evaluating and making strategic recommendations to the wider business stakeholders. Responsibilities Design and deliver a comprehensive BI and reporting framework Provide strategic insight and recommendations to the SMT Lead the identification, development, and launch of new products Own and prioritise the analytics and product roadmap Ensure data governance, integrity, and compliance Lead and manage a modest team of BI and Product Managers Collaborate closely with Marketing, Sales, Finance, IT, and Operations in particular however managing relationships across all business areas is key. Implement modern BI tools, dashboards, and analytics methodologies Translate complex data into clear business insight Monitor market trends, customer behaviour, and competitor activity Responsible for ensuring data security, GDPR compliance, and adherence to internal governance and risk management policies. Experience needed 5 years' experience within business intelligence, analytics, data-led strategy, and/or product management in a commercial environment Data analytics, BI tools (e.g. Power BI), SQL or similar, strong commercial acumen, stakeholder management. Strong Project Management skills to deliver new and innovative products to the business. Strategic thinking, strong communication skills, leadership capability, innovation mindset Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

A leading global FMCG business is hiring a Head of Business Insights & Category Development to lead the transformation of its insights, data and category agenda across GB&I. The role offers the opportunity to shape a growing function, influence senior leaders, and embed category and business insight

Do you want to take part in defining the future of Private Equity? Do you thrive in a fast-paced environment, where you gain a tremendous amount of responsibility? Do you want to be part of an exceptional entrepreneurial team with young, motivated and extremely driven people? And are you curious or

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Do you want to take part in defining the future of Private Equity? Do you thrive in a fast-paced environment, where you gain a tremendous amount of responsibility? Do you want to be part of an exceptional entrepreneurial team with young, motivated and extremely driven people? And are you curious or

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Do you want to take part in defining the future of Private Equity? Do you thrive in a fast-paced environment, where you gain a tremendous amount of responsibility? Do you want to be part of an exceptional entrepreneurial team with young, motivated and extremely driven people? And are you curious or

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This role involves leading and mentoring a high-performing team while ensuring the delivery of excellent service to clients. The ideal candidate will have over five years of leadership experience in a fast-paced environment.

A leading global FMCG business is hiring a Head of Business Insights & Category Development to lead the transformation of its insights, data and category agenda across GB&I. Head of Insights and Category – FMCG. The role offers the opportunity to shape a growing function, influence senior leaders,

Join our team and enjoy a range of exciting benefits designed to support your growth and wellbeing! A 35-hour working week An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!) Additional days off to celeb

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With strong collaboration across Product, Growth, and Commercial teams, they place analytics at the heart of their decision-making. Present insights clearly to both technical and non-technical stakeholders. Understanding of customer behaviour, retention, and lifecycle analysis.

Planet Pharma is hiring a Senior Manager, Quality Operations to oversee a network of EU/RoW Contract Manufacturing Organisations (CMOs) and ensure the compliant manufacture, release, and supply of medicinal products. Lead quality oversight of CMOs across EU/RoW.

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Permanent, Hybrid – Bristol (2–3 days in office).

Start with the core principles of digital marketing, including channels, customer journeys, and how businesses us. Future-proof your career in Digital Marketing – starting today.

Playing a leading role in shining a spotlight on Liverpool, they have successfully staged a wide array of national and international events, from shows and conventions, business gatherings to exhibitions, developing their offer over the last decade to that of a world-class provider of venue and even

Operations Manager - Mechanical Fabrication & Offsite Construction Salary and Package - £60,000 - £75,000 depending on experience 25 days holiday plus birthday off Pension scheme Employee Assistance Programme Staff discounts * Company

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At an exciting time of growth, they are now recruiting for an experienced Operations Manager to join their small, committed team. The Operations Manager is a pivotal senior leadership role within the organisation, responsible for strengthening the operational backbone of the organisation. You will h

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In addition to a new career, you gain a minimum of 4 new internationally recognised qualifications while being fully supported by a team of tutors, mentors, and your own recruitment consultant. A business analyst is a problem solver who for example investigates an issue or area of weakness within an

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