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This role is an exciting opportunity to lead the development and delivery of Alzheimer's Research UK’s Supporter Experience strategy. This is a transformation programme and requires a leader who can not only lead a team but support an organisation to work collaboratively to enhance supporters trust, satisfaction and connection with their relationship with Alzheimer’s Research UK, recognising the importance of their role in helping to get to a cure. The Head of Supporter Experience will lead two critical teams who all contribute to delivering our Supporter Experience; the Supporter Operations function which include both Supporter Relations (front end) and Fundraising Operations (back end) and the Supporter Engagement and Journeys team. But you’ll also work collaboratively to improve our Supporter Experience across the organisation – including those who give money, time, voice influence and deliver our mission (partners and researchers). You will champion, design and oversee the implementation a personal, relevant and tailored experience – either through direct responsibilities or through influence, coaching and inspiring colleagues across the organisation to ensure that we are delivering our brand and supporter experience principles consistently across all supporter touch points and communications. You’ll bring expertise in designing and delivering marketing personalisation and data automation through frameworks and tools meaning you’ll be data literate and experienced in implementing and embedding a martech approach. But most importantly you’ll be passionate about giving supporters a fantastic experience so that they stay longer, do more and feel like a valued part of getting to a cure for dementia. You will be part of an Individual Giving and Legacy leadership team who will work collaboratively to deliver a joined-up mass income growth strategy, ensuring that we deliver a diverse product portfolio, exceptional supporter experience, and high performing teams. Key Responsibilities: Supporter Experience Leadership: · Lead and own the Supporter Experience Transformation Programme, providing strategic leadership which enables the successful implementation and ongoing integration of our Supporter Experience strategy across the organisation to achieve its long-term goals. · Develop a high performing Supporter Experience team, creating synergy and consistency of our supporter relations, operations and supporter engagement (journeys and loyalty comms). · Coach and inspire colleges across the organisation, working collaboratively to embed supporter principles and journey frameworks to support the delivery of our organisation objectives within time, money and voice, leading for our holistic and joined up experience, moving us away from product / audience silos. · Work with Fundraising Heads on how Supporter Experience can grow their income, and provide support with income modelling and budgets for long term income forecasts and annual ops planning cycles. · Representing Supporter Experience on key programme boards and working groups to maximise our internal engagement and understanding of our Supporter Experience priorities and activity, but to also optimise our Supporter Experience by understanding the prioritise across the organisation. Technical leadership: · You will be responsible for ensuring Fundraising Operations are integrated, automated, compliant and efficient, not just within your own teams, but also across all of fundraising, marketing, communications and engagement. · Always champion the supporter, working closely with our Head of Marketing Planning and Head of Insight and BI Teams to record, track and utilise supporter insights and Supporter Experience performance data to optimise our Supporter Experience Strategy. · Responsible for ensuring we are utilising our martech tools and capabilities, and working closely with Digital, Data and Technology to ensure we deliver the most efficient and effective supporter journeys that feel personal, relevant and timely for our supporters. · Responsible for keeping up to date on latest thinking, tools and technology for delivering effective Supporter Experiences. Team management: · Lead the Supporter Experience team, ensuring clarity of team purpose and vision, and driving high performance at all levels, and ensure the team is structured effectively for high performance and delivery of our growth plans. · Directly manage your direct reports, developing an effective and joined up Supporter Experience Management team, ensuring all team members have clear, SMART objectives and development plans in place and routine performance reviews are undertaken. Knowledge, skills and experience needed: · Significant experience of martech tools and the design and implementation of supporter/customer journeys within these tools. · Experience of successfully managing teams through change and transformation. · Experience of driving a high-performance culture through clear accountabilities, objective setting, performance management, coaching, feedback, and development. · Demonstrates high levels of knowledge and practical implementation of fundraising/marketing compliance. · Exceptional leadership and influencing skills, with the ability to build strong relationships with senior stakeholders and motivate cross-functional teams. · Strategic communications planning. · Experience of audience insight and segmentation principles and use of data and CRM systems to develop supporter journeys and measure and evaluate success. · Strong people skills –including people management, influencing at a senior level, and coaching across the organisation. · Skilled at working collaboratively and able to lead for collaborative working. · Confident with transformation and change management. · Self-management and setting own goals and milestones against understanding of supporter experience strategy. · Exceptional diplomacy, tact, and stakeholder management, influencing and coaching skills. · Comfortable giving direction and making decisions where there is some degree of ambiguity. · Able to help others develop a common focus and clarity in what they are trying to achieve. · Ambitious, innovative, creative, target-driven and self-motivated. Additional Information: Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office. Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events. Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. Salary: Circa £70,000 per annum, plus benefits. Please download the Vacancy Pack on our website for more information. The closing date for applications is the 26th April 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK. As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website. How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application. About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.

Famous Through Innovation (internally known as FAME) is the strategic pillar that aims to embed a bold, insight-led innovation culture across ARUK to unlock new fundraising opportunities, expand our supporter base, and future-proof income. By scanning for trends, testing new ideas and products and scaling what works, this strategy will help drive the transformational growth needed to reach our income target by 2030. The Head of Fundraising Innovation is responsible for the development and delivery of the 5-year strategy across fundraising product innovation. They are responsible for the leading the Fundraising Innovation team in strategic development, testing and scaling of innovative fundraising products, as well as the testing and optimisation of online fundraising to improve conversion, retention and lifetime value. Ensuring the team stay ahead of sector and digital trends, translating insight into practical product development that grows income and enhances supporter experience. Key Responsibilities: Fundraising and Marketing Strategy · In collaboration with the Director of Supporter Led Fundraising and fellow F&M Heads, plan, implement and deliver the 2033 Fundraising & Marketing Strategy. · Shapes and oversees the fundraising innovation programme, creating the systems, culture, and strategic direction needed to enable a sustainable pipeline of breakthrough ideas that drive long‑term income growth. · Maintain a central and neutral position across Fundraising and Marketing, ensuring cross organisational alignment and impartial prioritisation of innovation across portfolios. · Responsible for the overarching Innovation and Online Fundraising in year plans and strategy · Direct line management of 2 managers. · Lead Fundraising Innovation team of 5. Fundraising Product Strategy · Lead fundraising innovation team of two. · Support the Fundraising Innovation Manager on their leadership of the innovation programme board FAME, and fundraising product innovation roadmap aligned to driving income growth and supporter engagement objectives. · Support the Fundraising Innovation Manager to identify opportunities to evolve existing fundraising products and create new digital-first income streams. Online Fundraising Innovation · Lead online fundraising team of three. · Support Online Fundraising Manager in testing and optimising online fundraising to improve conversion, retention and lifetime value. · Stay ahead of sector and digital trends, translating insight into practical product development. · Supporter Experience & Insight · Ensure Innovation and online fundraising teams design supporter-centred fundraising products informed by insight, data and user research. · Ensure products are accessible, inclusive and aligned with brand and values. Testing, Data & Performance · Establish and monitor processes for the team that allow robust testing and evaluation frameworks for new and existing fundraising products. · Establish processes and ways of working for the team that ensure they use data and analytics to inform product decisions and prioritisation. · Define and track KPIs including income performance, engagement metrics and ROI. Cross-Functional Collaboration · Collaborate across ARUK to deliver fundraising innovation that drives organisational strategic priorities. · Manage relationships with external platforms, agencies and suppliers. · Ensure compliance with GDPR, ethical fundraising standards and safeguarding policies. Leadership & Capability Building · Lead and develop a high-performing fundraising innovation team and online fundraising team. · Responsibility of innovation budgets and forecasts. · Build product-led thinking and innovation capability across fundraising teams. Budget management and reporting · Ensure that all financial targets are met and that the team is managed in the most cost-effective way possible · Compile 3-year forecasts and annual budgets in line with operational planning · Ensure any necessary mitigation planning is carried out to achieve budget. Knowledge, skills and experience needed: • Significant experience in fundraising product development or innovation, ideally in the charity or not-for-profit sector., • Proven track record of developing and scaling fundraising products or online income streams. · Experience of managing agencies and suppliers and ensuring all contractual requirements are delivered on time and budget. · Experience of analysing and monitoring data in a consumer/supporter environment and utilising outputs to advise and drive forward activity. · Skills in producing evaluations, proposals and reporting on objectives and sharing insights. · Demonstrable ability to work with a variety of different internal and external stakeholders at all levels. • Strong product mindset with the ability to balance innovation, income and supporter experience., • Strategic thinker with excellent delivery and stakeholder management skills. Additional Information: Ways of working: As part of our Agile ways of working, you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office. Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events. Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. Salary: Circa £70,000 per annum, plus benefits. Please download the Vacancy Pack on our website for more information. The closing date for applications is the 26th April 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK. As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website. How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application. About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.

If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases — often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. The Breast Cancer / Pan Tumor Medical Director (MD) will, in partnership with the Global Medical Affairs Lead, co lead the development and execution of strategic medical plans for this molecule across breast cancer and broader pan tumor indications. The role will drive the implementation of global and regional medical affairs activities aligned with the overarching strategy. Deep medical affairs expertise and strong clinical knowledge in oncology are essential, with a preference for experience in breast cancer, HER2 expressing tumors, or targeted therapies. As a key member of the Global Medical and Scientific Affairs (GMSA) organization, the MD will report directly to the Therapy Area Head, Oncology. The successful candidate will co create and lead annual and long range Global Medical Plans, including integrated evidence generation strategies, ensuring alignment with Franchise and Global Product Team (GPT) objectives. This individual will demonstrate leadership within a fast paced, high performing medical team, foster cross functional collaboration, and communicate effectively across global and regional stakeholders. The role requires strong partnerships with Medical Affairs, Clinical Development, Commercial, Regulatory, and Market Access teams, as well as influential engagement with external experts in breast cancer and other relevant tumour types. Key Responsibilities Co‑lead the development and execution of annual and long‑range Global Medical Plans and evidence generation strategies for the assigned molecule in breast cancer and pan‑tumour settings. Drive global and regional medical affairs strategies, ensuring actionable insights inform robust, cross‑functional plans. Actively influence the Medical Functional Matrix Team (FMT) for the molecule and lead team meetings when delegated. In collaboration with the GMAL, oversee protocol and study design development, ensuring scientific rigor and strategic alignment across tumour types. Build impactful scientific platforms and narratives that shape disease‑area and product positioning in breast cancer and broader HER2‑expressing malignancies. Co‑direct global medical communications strategy and publication planning, ensuring timely, high‑quality scientific deliverables. Provide strategic guidance for core materials (e.g., training decks, scientific platforms, study summaries) for global and regional dissemination. Partner with Commercial to co‑lead launch readiness and lifecycle management initiatives across multiple tumour indications. Represent Global Medical Affairs at cross‑functional team meetings and external scientific or medical engagements. Maintain deep subject‑matter expertise in breast cancer and pan‑tumour HER2 biology, anticipating disease‑area evolution through competitive intelligence and insights generation. Build and maintain external stakeholder engagement plans, including expert mapping, advisory boards, and collaborative opportunities with key opinion leaders. Champion patient advocacy initiatives in partnership with Global Advocacy teams, ensuring patient perspectives inform strategy. Contribute to the Investigator‑Sponsored Trial (IST) and collaborative research strategy across tumour types. Required Knowledge, Skills & Abilities Strong background in solid tumours, preferably breast cancer and/or HER2‑targeted therapies. Minimum of 5 years’ experience in Medical Affairs with demonstrated leadership in strategic planning and execution. Proven ability to shape medical strategies that drive clinical impact and business success. Experience leading Phase IV studies, ISTs, and Real‑World Evidence initiatives. Expertise across marketed and pipeline products with strong strategic and operational leadership capabilities. Ability to influence and operate effectively within complex matrix environments. Strong understanding of regulatory, commercialization, market access, and reimbursement frameworks. Exceptional communication skills and leadership presence in high‑growth, fast‑paced settings. Willingness to travel as required. Education & Qualifications Doctoral degree required (MD, PharmD, PhD); MD (or equivalent) strongly preferred. #LI-Remote #LI-DM1 Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. FOR US BASED CANDIDATES ONLY Jazz Pharmaceuticals, Inc. is committed to fair and equitable compensation practices and we strive to provide employees with total compensation packages that are market competitive. For this role, the full and complete base pay range is: $(phone number removed) - $(phone number removed) Individual compensation paid within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, and other pertinent factors. The goal is to ensure fair and competitive compensation aligned with the candidate's expertise and contributions, within the established pay framework and our Total Compensation philosophy. Internal equity considerations will also influence individual base pay decisions. This range will be reviewed on a regular basis. At Jazz, your base pay is only one part of your total compensation package. The successful candidate may also be eligible for a discretionary annual cash bonus or incentive compensation (depending on the role), in accordance with the terms of the Company's Global Cash Bonus Plan or Incentive Compensation Plan, as well as discretionary equity grants in accordance with Jazz's Long Term Equity Incentive Plan. The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, 401k retirement savings plan, and flexible paid vacation. For more information on our Benefits offerings please click here