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White Collar Factory (95009), United Kingdom, London, London Lead Data Scientist - Deep Learning Practitioner About this role Our Data Science team focuses on the development of Machine Learning and Deep Learning solutions, to solve business problems and deliver actionable insights. We are a talented, collaborative and enthusiastic group, who use our expertise to derive insights from complex data, working in close collaboration with our business partners. This role will primarily focus on leading the development of proprietary deep learning models to address critical business challenges in underwriting. The role will also involve supporting our business partners as they develop advanced servicing products using Large Language Models. What you’ll do * Lead the development of new deep learning approaches to advance our current underwriting models, which form the heart of our lending business. Apply these to new types of (multi-modal) data in order to stay at the forefront of innovation. * Prioritise and own the roadmap for this work. Balancing R&D with in-market results, you will drive ideas from prototypes through to production. * Provide consultancy to our tech and product partners, to help design, develop and launch products powered by Large Language Models (LLMs). This collaboration will help provide seamless experiences for our customers and associates. * Use a combination of business acumen, coding and statistical skills to navigate large amounts of data and extract actionable solutions. * Work cross-functionally on projects that support key business initiatives and drive sustainable growth. What we’re looking for * Strong experience developing and deploying deep learning models, particularly for sequential data (e.g. time series, language) using techniques such as LSTMs or transformers. * A proven track record leading model development, including setting the technical direction, project management, stakeholder comms, and mentoring junior members of the team. * Experience producing and managing reliable and maintainable code in Python in a team setting, including code reviews and setting software engineering best practices * Hands-on experience with modern Machine/Deep Learning frameworks such as PyTorch, TensorFlow, or Hugging Face Transformers. * Familiarity with both pre-training and fine-tuning of large-scale models * Experience working with structured and unstructured data, such as text, logs, or time series and tokenisation techniques. * A strong understanding of probability, statistics, machine learning and familiarity with large data set manipulation. * A drive for continued learning through an internal and external focus, and an ability to prototype new techniques to assess value We are committed to creating a level playing field and seek to create teams that are representative of our customers and the communities we serve. We’d love to hear from you if you identify with a typically under-represented group in our industry and are particularly keen to hear from women, the LGBTQ+ community and ethnic minority candidates. Where and how you'll work This is a permanent position based in our Nottingham or London office. We have a hybrid working model, so you’ll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ___ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to ___ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Customer Outcome Manager About the role We are seeking an experienced leader to manage our UK customer testing programme. As the lead of the Customer Outcome Testing team, you will be responsible for developing and overseeing the testing team, enhancing our testing strategy and collaborating with senior stakeholders across the UK business. What you’ll do * Oversee the Customer Journey testing programme, ensuring an effective and efficient approach to testing * Develop and mentor the testing team fostering an environment of continuous improvement and excellence * Inform senior stakeholders results via formalised reports; informing them of improvement opportunities, actionable feedback and recommendations * Be a key feed of information into the Customer Outcome and Insight Committee; supporting AEs in monitoring their processes * Enhance and refine the testing methodology, adapting best practices and innovating approaches * Collaborate with insight providers across the whole UK business What we’re looking for * Outcome testing or Quality Assurance experience in a regulated environment * Ability to lead a testing programme delivering results through others * An ability to self-identify process improvements to improve efficiency, and then execute them * Great stakeholder management skills and the ability to influence and collaborate with a wide range of different people * Able to partner within and beyond the team, building productive, cross business relationships; analysing and sharing results and insights through reports * Strong organisational skills and the ability to remain focused and flexible in a changing environment Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ___ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to ___ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Quality Assurance Process Manager (Associate) About this role This is an opportunity to join a vibrant and fast paced team, providing quality assurance and actionable insights to the business. You will be responsible for ensuring the Quality Assurance Process and change is well managed, with appropriately skilled QA’s to deliver in line with business needs. This is an individual contributor role, but, working collaboratively with the QA Leadership team, you will help mitigate risk, nurture talent, support skills development and drive high team performance, outputs and business objectives through coaching and mentorship What you’ll do * Monitoring: Monitoring, evaluating and reporting on performance and process execution across multiple communication channels and multiple Operational lines of Business, with a focus on complex, high risk workstreams, requiring strong judgement skills providing assurance and actionable insight through accuracy and proactive identification of * Great customer outcomes, process adherence/execution * Non process adherence / execution * Training and knowledge gaps * Process gaps * Error trends and root causes * System failures * Validation (2nd and 3rd Line of defence monitoring): Conduct reperformance of QA monitoring across multiple workstreams, ensuring consistent and correct outcomes aligned to QA standards and methodology, providing effective feedback and reporting on findings to QA Leadership and supporting with coaching and upskilling QA team members * Process Management: Build and maintain knowledge of how our processes operate on the frontline, inclusive of set up and maintenance of key documentation for BAU, QA methodology and framework and control governance, alongside driving consistent and correct application of methodology, mitigating identified risks, gaps and exposure as part of ensuring appropriate governance and control with the QA framework * Stakeholder management: Be the point of contact for multiple Operational areas and internal stakeholders, working collaboratively to understand QA output and support continuous improvement inclusive of * Leading impactful calibration sessions to Operational and cross functional stakeholders, ensuring a balanced view is discussed to reach the right and calibrated outcome * Root cause and thematic analysis to provide actionable insights and recommendations to key stakeholders to improve outcomes and drawing connections across multiple lines of business * Deliver effective reporting catering for a wide stakeholder audience As part of supporting the success of the Quality Assurance framework and team excellence, you will also contribute to the following: * Performance Management: Monitor QA department output, ensuring deliverables, SLAs and key performance metrics are met, highlighting gaps, findings, recognising excellence and influencing continuous improvement through effective reporting and communication * Coaching and Mentoring: Model Quality Assurance excellence, setting a consistent tone for expectations, deliverables, outputs and behaviours through mentoring and coaching QA team members, supporting progress, talent development, framework development and driving strengthened outputs for Stakeholders * Onboarding: Design and lead the induction process for new QA hires, ensuring they hit the ground running, empowered, enabled and with a deep understanding of our quality framework, along with leading upskilling to meet department needs * Governance: * Assess the detailed impacts of change initiatives to ensure all changes are well managed and QA is set up for success. * Use problem solving techniques to resolve process breakdowns, including in the management of issues and events impacting the risks of the QA process * Support well managed activities such as control testing * Be responsible for ensuring appropriate governance is in place to report on business results through Line Of Business meetings * Provide administrative support for the management of the QA monitoring platform * Reporting and projects: Deliver appropriate reporting for your role along with supporting with adhoc reporting and QA projects What we’re looking for * A self starter, with the ability to demonstrate initiative, ownership and work autonomously in driving your own performance * Ability to build strong relationships with peers and senior stakeholders across other teams which support the QA team, the wider operation and business * Be able to quickly learn and maintain a detailed knowledge of agent level processes * Knowledge of conduct risk and compliance requirements * Excellent organisational skills and strong attention to detail with the ability to plan and prioritise effectively through periods of change * The ability to review and analyse data to provide insights into the business and make recommendations balancing customer and business requirements * Strong communications skills, being able to present findings in a clear and concise manner both written and verbally * Good judgment and decision-making, being able to demonstrate strong reasoning skills with any analysis * A passion for improving customer outcomes and Quality Assurance excellence * An engaged and motivated individual with a positive mindset, contributing to the culture and values that are important to Capital One * Preferable: Experience or expertise in Quality Assurance with an in-depth knowledge of QA processes and QA platforms within a regulated industry Where and how you'll work This is a permanent position and is based in our Nottingham offices. Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to. We're big on collaboration and connection, and so generally encourage our associates to use our offices on Tuesdays, Wednesdays and Thursdays. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ___ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to ___ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Process Manager - Acquisition About the role At the intersection of Digital Product, Change and Risk Management, we aren’t just looking for someone to "manage" a process — we need someone who’ll own and champion our process evolution, working with a high degree of autonomy and in close partnership with our current Process and Product Management team. Your mission is to bridge the gap between ambitious business growth and a sound risk culture, ensuring resilience and sustainability. This role will have a significant impact on the overall effectiveness of our team and to our acquisition success so you’ll need to be passionate about technology, data, product and process excellence. You’ll work collaboratively and embed yourself within our team to proactively find insights, look for efficiencies and drive changes to improve prospects’ experiences and our risk & control frameworks. What you’ll do Our ability to grow and manage risk is tied to the efficiency of our core systems. You won't just manage processes, you’ll help architect how we embed robust risk controls and streamline complex workflows. In this role, you will move beyond tactical oversight to drive the product standard: * Strategic Review: You’ll analyse control metrics, looking for friction or control failures that drive risk or customer pain. * Product Partnership: You’ll liaise regularly with the Product and Technology teams to present your data, influence the backlog and drive change. You’ll be the voice of the customer and process excellence, ensuring key business objectives and risk controls are well-represented alongside short-term fixes. * Deep Dive & Design: You’ll be responsible for ensuring the control suite is efficient, scalable, and fully documented. You may also find yourself working closely with a cross-functional squad, mapping out end-to-end process flows for a key feature or user journey to identify opportunities. * Control Testing: You’ll partner with Second and Third Line functions to make sure our key risks are effectively monitored and documented, with follow-up actions and improvements progressed to completion. The Outcomes You’ll Drive: * Fostering a Risk-Aware Culture: You will act as an SME and consult to our Product teams, shifting the mindset from "compliance as a hurdle" to "risk as a foundation", ensuring risk is mitigated by design. * Driving Automated Governance: You will lead the transition toward a digitized control suite, replacing manual touchpoints with automated, data-driven monitoring to achieve optimum efficiency at scale. * Strategic Stakeholder Management: You will partner with 2nd and 3rd line functions (Risk and Audit) to provide transparent, high-level assurance, turning process reviews into opportunities for continuous improvement. * Data-Driven Decisioning: Leveraging a high level of numerical ability, you will transform raw data into strategic insights that influence prioritization and investment across our acquisition platforms. What we’re looking for We're looking for someone who can combine deep analytical rigor, technical understanding and process governance with the ability to influence cross functionally. Any experience of digital product management would also be an advantage. * You can find the story in the data. You possess exceptional numerical ability and an inherent analytical curiosity to quickly spot trends and opportunities and to navigate complex systems and technology architectures with precision. * You're an improvement expert. You have hands-on experience applying methodologies like LEAN or Six Sigma to drive tangible, measurable improvements in operational processes. * You speak risk. You have experience in Risk Management, understanding how to design and performance-test controls to manage and monitor key business risks effectively. * You thrive cross-functionally. You are an adept communicator who can influence cross-functionally, input into key decisions and drive tangible business results. * You are driven by detail and clarity. You have great attention to detail, not just for documentation, but for understanding the deep interdependencies of systems, technology and data that underpin our processes. Professional Integrity: You bring a balanced, "customer-first" approach to decision-making, ensuring that every efficiency gain also enhances our commitment to fair customer outcomes. Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ___ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to ___ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

White Collar Factory (95009), United Kingdom, London, London Head of Fraud Strategy About this role As Head of Fraud Strategy you’ll be centre stage in a business built on rigorous analytics and risk management. You'll have responsibility for setting Capital One's fraud strategy and oversight of all fraud analysis and systems. What you’ll do * Fraud Management – define and manage fraud and disputes strategy for a growing UK Card business with aspirations to move into a multi-product offering * Manage and support a team of fraud strategy analysts to ensure ongoing excellence in fraud outcomes for our customers * Be accountable for our fraud losses and ensure performance remains within appetite * Own and manage the credit oversight program for UK Fraud with support and collaboration from Enterprise Fraud * Provide consultancy to other intent and product owners across the business to ensure business change is delivered in line with fraud risk appetite and with appropriate fraud controls * Represent Capital One at industry forums and events (e.g. UK Finance, Cifas, various conferences) * Assess new technology and ensure Capital One remains one step ahead of fraud * Build relationships with vendors and understand what new products and services are worth pursuing What we’re looking for * Significant experience managing a fraud strategy or fraud analysis function within a financial services organisation * Ability to manage varying workload and solve for both the short and the long term * A proven track record of finding resolutions using data and a strong quantitative orientation matched with conceptual thinking skills * Ability to combine business experience and insights with econometric and statistical modelling skills to reach results that are both intuitive and technically sound * Strong business judgement and integrity: be a tenacious decision maker, able to bring a healthy, balanced approach to business Where and how you'll work This is a permanent position based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. If you’re London based, there will be an expectation that frequent travel to Nottingham will be required. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the strategic direction and roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ___ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to ___ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Complaints Insight Specialist About the role We're looking for a Complaints Insight Specialist to join our Complaints Process & Insight team on a permanent basis. We’re passionate about using customer complaints as a driving force for change, helping Capital One to deeply understand our customers and translate these insights into opportunities that we can invest in. You’ll be part of a team of six specialists and work across our organisation on a range of initiatives; from designing and delivering powerful data-driven customer insights, partnering deeply as part of our Operations department and enhancing our complaints strategy so that we can achieve great outcomes for our customers. You’ll report into the Head of Complaints Strategy and will need to have a passion for deep collaboration across different teams and leveraging data to identify where and why things go wrong. Spotting patterns, creating compelling visual narratives and clearly explaining your results to people across the organisation of varied disciplines and levels will be key in the role. What you’ll do * Manage and deliver complaints insight projects to successful conclusion and implementation through initiating and leading problem solving efforts in close partnership with internal stakeholders * Support the UK Customer Operations management team in the real-time identification of emerging customer dissatisfaction trends and specific performance improvement initiatives that can be quickly leveraged to ensure good outcomes, operational efficiencies and reductions in service costs * Manage and enhance our complaints strategy, as well as the associated risks and process control activities, while providing relevant and timely communication to all internal partners and stakeholders * Prepare and present insights and recommendations, through both written reports and presentations, in a concise and compelling way to internal stakeholders * Leverage internal, industry, regulator and Financial Ombudsman Service (FOS) information to produce objective and actionable insights of customer complaint drivers and outcome trends * Ensure all outputs are actionable, grounded in customer understanding, and guided by the broader context of our organisation to inspire the team to uncover the “so what’s” of all deliverables * Collaborate with teams from across global lines of business and drive the delivery of key regulatory data and reports What we’re looking for * A natural storyteller with an endless curiosity for how we can enhance customer outcomes * Excellent interpersonal skills with a positive and cooperative attitude that fosters collaboration and teamwork across all lines of business * Experience with both qualitative & quantitative analytical methods * Strong presentation-building, storytelling, and data visualisation skills * Detail orientation, with some experience of more broad strategy design and process management * A proven track record in delivering sustainable improvements, with a hands-on approach and outside-the-box mentality * Creative problem solving and cutting through complexity with simple solutions * Relevant experience in a regulated complaints environment * Experience with Google Workspace, e.g. Google Sheets, Google Slides Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ___ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to ___ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

White Collar Factory (95009), United Kingdom, London, London Head of Marketing About the role At Capital One, we aim to be a Force for Good in Lending - enabling millions of customers to get a clear, fair deal and to succeed with credit. Now, we're looking for a Head of Marketing to join our team who fully understands and appreciates our values and what we uniquely offer to customers – to help us scale our work even further. Owning the end to end strategic agenda, the Head of Marketing will continue to drive our brand and performance marketing forward, developing a dynamic marketing plan that has a key focus on acquiring new customers through various digital media channels. The Head of Marketing will bring a wealth of experience developing market leading brands and performance marketing capabilities. They will bring commercial acumen and marketing know-how - identifying high leverage growth opportunities - and working with a wide range of internal and external stakeholders to bring these opportunities to fruition. This role will report to our Vice President for Customer Acquisition - a member of the UK leadership team. The Head of Marketing will engage regularly with the UK Leadership Team, leveraging those relationships to push forward new growth opportunities and investments. What you’ll do * Set the strategy and the tone for our marketing team - creating direction and energy behind our growth strategies * Develop a market leading brand strategy - bringing to life our Capital One values in our external campaigns and customer experiences * Drive the development and delivery of our performance marketing strategy - owning a large marketing budget, with a focus on maximizing ROI and brand equities * Proactively identify high leverage growth opportunities - working internally and externally on engagement, negotiation and due diligence to bring these to life * Lead the execution of market leading performance marketing for new customers across existing and emerging channels * Develop and manage our key strategic relationships - co-developing growth roadmaps with our exciting marketing partners * Shape and deliver customer and market research to identify new insights, customer needs and opportunities * Be accountable for ensuring marketing is compliant with internal policies and regulations; owning risk management processes, controls and budget management * Develop, lead, and elevate high performing cross functional teams (Marketing, Analyst, Brand, Creative, Operations, Legal, Technology) to drive marketing programs What you’ll bring * An experienced marketing professional with proven track record of developing market leading brand and performance marketing strategies in a highly regulated industry * A long history of building successful brands, through positioning, creative development, advertising, and performance marketing * A clear understanding of how to drive performance across the marketing mix with demonstrable experience leading ROI focused performance marketing teams * Experience building and developing teams in a high performance environment. Able to deeply embed brand values internally and externally * You will be at the forefront of market developments - bringing in external insights and driving investments to keep pace with market developments (specifically, with a focus on AI led marketing channels and tools) * Ability to identify key areas of leverage - engage with senior stakeholders for buy-in - and then able to translate these into a set of clear objectives and deliverables * Highly data literate: able to operate effectively in a high-performing analytical environment whilst bringing empathy to understand our customers and our brand * You are a strong communicator who can drive understanding of the brand, the customer and our growth plans within the organisation * Significant experience managing complex risk management processes - with experience of (or willingness to learn quickly) how to operate within Financial Promotion regulations Where and how you'll work This is a permanent position based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in one of our offices 3 days a week on Tuesdays, Wednesdays and Thursdays. If you’re London based, there will be an expectation that frequent travel to Nottingham will be required. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the strategic direction and roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ___ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to ___ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Data Analyst About the role Are you an experienced and passionate data professional looking to drive meaningful change? This could be the perfect role for you. Data Analysis is at the core of our UK business, delivering critical insights that shape information-driven strategies and influence key company decisions. As a Senior Lead Data Analyst, you will take a pivotal role in driving analytical excellence, spearheading analytical initiatives, and shaping the agenda for high-impact business areas. Using advanced analytical and technical expertise, you will innovate, build, and maintain well-managed data solutions—making complex business data more accessible and actionable. What You'll Do On any given day, you’ll work across problem-solving, solution generation, innovation, and data management. Your responsibilities will include: * Data Extraction & Manipulation – Handling highly complex, business-critical requests with precision. * Collaboration & Solution Development – Partnering with diverse teams and stakeholders to design user-friendly data solutions, tools, and self-service frameworks. * Insight Generation – Scanning and leveraging available data sources to provide actionable insights that drive business growth. * Exploring Emerging Technologies – Quickly adapting to and integrating new technologies to enhance analytical capabilities. * Subject Matter Expertise – Developing deep expertise in key data-driven workstreams and becoming a trusted advisor across the business. * Additional Contributions – Providing consultancy and resolution support for customer-impacting issues, fulfilling customer account updates, and producing large data sets for customer surveys. What We're Looking For * Expertise in Data Analytics – Advanced proficiency in core data analyst skills, including coding, data transformation, comprehensive data knowledge, and a strong understanding of systems. * Technical Excellence – Advanced SQL skills required, with proficiency in at least one additional programming language (e.g. Python, R) preferred. * Strategic Thinking & Stakeholder Engagement – Proven ability to communicate complex data insights to non-technical stakeholders and drive decision-making. * Problem-Solving & Analytical Rigor – A structured, inquisitive approach to solving challenges through data-driven methods. * Numerical & Trend Analysis – A natural affinity for numbers and a keen eye for identifying trends to inform business decisions. * Initiative & Ownership – Strong ability to prioritize workloads, deliver results at pace, and escalate issues effectively when required. Where and how you'll work This is a permanent position based in our Nottingham office. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ___ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to ___ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

White Collar Factory (95009), United Kingdom, London, London Lead Data Scientist / Deep Learning Practitioner About this role Our Data Science team focuses on the development of Machine Learning and Deep Learning solutions, to solve business problems and deliver actionable insights. We are a talented, collaborative and enthusiastic group, who use our expertise to derive insights from complex data, working in close collaboration with our business partners. This role will focus on leading the development of proprietary deep learning models in order to enhance our existing underwriting capabilities. By utilizing a mix of new and existing data, you will identify ways to improve predictive power and generate high-impact customer insights. What you’ll do * Lead the development of next generation deep learning approaches to advance our current underwriting models, to ensure that our core lending capabilities remain at the forefront of the industry. * Unlock the value in non-traditional datasets by building sophisticated neural networks (e.g. LSTMs, RNNs, or Transformers). You will find novel ways to transform raw, multi-modal inputs into powerful predictive features. * Collaborate with business stakeholders to prioritize initiatives. You will bridge the gap between ambitious R&D and tangible in-market results, driving ideas from initial prototypes through to production. * Use a combination of business acumen, coding and statistical skills to navigate large amounts of data and extract actionable solutions. * Work cross-functionally on projects that support key business initiatives and drive sustainable growth. What we’re looking for * Strong experience developing and deploying deep learning models, particularly for sequential data (e.g. time series or language models). * A proven track record leading model development, including setting the technical direction, project management, stakeholder comms, and mentoring junior members of the team. * Experience producing and managing reliable and maintainable code in SQL/Python in a team setting, including code reviews and setting software engineering best practices * Hands-on experience with modern Machine/Deep Learning frameworks such as PyTorch, TensorFlow, or Hugging Face Transformers, including training deep learning models on GPUs or GPU clusters. * Experience working with structured and unstructured data, such as text, logs, or time series and tokenisation techniques. * A strong understanding of probability, statistics, machine learning and familiarity with large data set manipulation. * A drive for continued learning through an internal and external focus, and an ability to prototype new techniques to assess value Where and how you'll work This is a permanent position based in our Nottingham or London office. We have a hybrid working model, so you’ll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ___ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to ___ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Rota Fulfilment Lead At Healthcare Business Solutions, we offer and provide numerous healthcare-based solutions to a variety of clientele. Whether it be patients, clinicians, or corporate businesses, we are always innovative. We consistently provide tomorrow’s solutions, today. The Rota Fulfilment Lead plays a critical role in ensuring our healthcare clients receive a reliable, efficient, and high‑quality staffing service that supports safe and effective clinical operations. As the operational lead for rota fulfilment, you will take ownership of ensuring all shifts across multiple services are filled on time, with the right people, and in full compliance with contractual and regulatory standards. You will manage day‑to‑day fulfilment activity, oversee workflows within our rostering systems, and act as the central point of escalation for complex or urgent staffing issues. Reporting to the Head of Workforce, you will collaborate with internal teams, external partners, to forecast demand, address staffing risks, and optimise workforce utilisation. You will use data insights, fulfilment KPIs, and system‑based analytics to identify trends, drive continuous improvement, and enhance the effectiveness of our fulfilment processes. This role requires strong leadership, exceptional organisational skills, and the ability to balance fast‑paced operational demands with a focus on accuracy, service quality, and proactive problem‑solving. As an expert in rota fulfilment, you will also play a key part in developing team capability, embedding consistent standards, and supporting improvements across workflows, systems, and ways of working. You will be reporting to the Head of Workforce. To be considered for the the role you will require the following: Essential Criteria; EDUCATION, QUALIFICATIONS AND TRAINING • Bachelors degree or equivalent experience in Business, HR, Informatics or another relevant subject., • Evidence of formal management or leadership training courses. EXPERIENCE • Strong background in rota management of a flexible/ contract -based workforce., • Experience in leading and developing teams, • Demonstrable experience in managing multiple projects and internal stakeholders KNOWLEDGE AND SKILLS • A good understanding of NHS employment standards and clinical governance requirements., • Excellent communication, negotiation and interpersonal skills Desirable; EXPERIENCE • Proven experience of developing and maintaining effective recruitment KPIs KNOWLEDGE AND SKILLS • Experience of developing KPIs and conveying key messages about team performance and productivity in a compelling and concise manner., • Proven analysis and judgmental skills, including interpretation of large datasets., • Coaching and mentoring skills Within this position, you will mainly be; Operational Leadership & Team Management • Lead and oversee day‑to‑day rota fulfilment operations to ensure all client rotas are effectively staffed., • Manage, coach and develop rota coordinators/fulfilment staff, ensuring consistent performance, workload management and adherence to best practice., • Act as the first escalation point for urgent staffing gaps, system issues and fulfilment challenges., • Foster a high‑performance culture that champions continuous improvement, collaboration and service excellence. Rota Fulfilment Delivery • Ensure staffing gaps across all client services are accurately identified, prioritised and filled in a timely manner., • Oversee workflows to ensure shift allocations are compliant with rostering rules, contractual requirements and workforce policies., • Monitor real‑time demand and coordinate rapid cover where last‑minute absences or service pressures occur., • Maintain visibility of fulfilment performance and proactively manage risk. Operational Systems & Data Quality • Oversee use of rostering systems to ensure all data, rules and workflows are accurate, up‑to‑date and consistently applied., • Ensure high‑quality data entry, audit readiness and system integrity., • Support system enhancements, workflow improvements and adoption of new technologies in partnership with the rostering systems team. Stakeholder Engagement • Build strong operational relationships with Resourcing, Onboarding and Insourcing teams to ensure rota requirements are fully understood and met., • Communicate fulfilment risks, staffing constraints and mitigating actions clearly and proactively. Reporting & Analytics • Produce fulfilment KPI reports, including fill rates, staffing gaps, late changes and utilisation trends., • Analyse patterns in demand, staffing behaviour and fulfilment challenges to identify service improvements., • Provide clear insights and recommendations to the Head of Workforce., • Support the Head of Workforce by contributing to workforce reports. Training & Development • Train rota staff on fulfilment processes, system functionality and best practice standards., • Support onboarding of new team members to ensure consistent capability and knowledge across the team. Service Improvement & Change • Lead fulfilment‑focused service improvement initiatives and contribute to broader workforce optimisation projects., • Support implementation of new workflows, processes and system changes to enhance service efficiency and quality. Our Commitment to you We are dedicated to promoting equality of opportunity for all employees and job applicants. In line with the Equality Act 2010, we strive to create and maintain a working environment in which everyone is able to make the best use of their skills, free from discrimination or harassment, and in which all choices are based on merit. No person is subjected to any less favourable treatment on any discriminatory grounds on the basis of age, disability, gender reassignment, marital or civil partner status, pregnancy and maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. If this opportunity is something which appeals to you, get in touch today, so we can ensure you have the best experience throughout your search.

Who We Are Sun Pharmaceutical Industries Ltd. (Sun Pharma) is the fourth largest specialty generic pharmaceutical company in the world with global revenues of US$6 billion. Supported by more than 40 manufacturing facilities and more than 40.000 employees around the globe, we provide high-quality, affordable medicines, trusted by healthcare professionals and patients, to more than 100 countries across the globe. Over the last two decades, Sun Pharma has established itself as a leading player in the generics market, and are rapidly ramping up their presence in the specialty branded market with a focus on dermatology, ophthalmology and onco-dermatology. Values At Sun Pharma our core values—Humility, Integrity, Passion, and Innovation—are part of our unique culture, known as Sunology. We are empowering our employees to create their “Own Sunshine”. We believe in being Better Everyday by investing on lifelong learning, Taking Charge by owning our impact, and Thriving Together in a workplace where collaboration is encouraged. We are committed to being an inclusive and equitable employer, valuing diverse perspectives and creating an environment where all individuals feel respected, heard, and inspired to bring their best selves to work. Overall Job Purpose The Medical Manager Ophthalmology (MM) is responsible for leading Medical Affairs activities in the UK for a branded Ophthalmology product in the post‑launch phase. In alignment with the Brand Strategy and medical Plan, the MM works closely with UK Key Opinion Leaders (KOLs) to drive scientific engagement and ensure high‑quality medical support. Key responsibilities include initiating and managing clinical research projects, organizing national advisory boards, and delivering scientific publications, congress posters, and presentations in collaboration with KOLs. As the medical expert for the product, the MM provides medical and scientific education to KOLs and field colleagues through presentations, training, and ongoing scientific support. The MM also develops medical content and provides strategic briefings for KOLs attending congresses. In addition, the MM partners closely with the Marketing Manager, offering medical insights and content to support marketing materials and projects, while ensuring strict adherence to pharmaceutical industry codes and compliance standards. Major tasks & responsibilities (70% field) Strategic plan development in close collaboration with Marketing and Head Medical Affairs Execution of the Medical Affairs launch strategy plan at country level. • Mapping and management of KOLs on the disease, • Develop links with and support national networks in the therapeutic area, • In collaboration with Market Access, ensure product Access and in local guidelines, • Organizing local Advisory Boards (content, objectives, speakers, attendees), • Local publications and congress posters within strategy of the product, • First medical HCP contact at Congresses and symposia,, • Content input, providing medical slide decks, briefing KOLs for congress and symposia presentations, within brand strategy, • Medical information on requests to HCPs and medical Presentations to HCPs within Brand strategy, • Handling Investigator-Initiated trials (IIT): Internal approval and contracting, • Approval of contracts for external (consultancy/speaker) activities with HCPs, • Develop medical training decks and give medical training for commercial colleagues in the field on disease and product, • Medical scientific and strategic input on Marketing projects and materials in collaboration with Marketing Manager, • Ensure all Medical and Marketing projects, materials and presentations are compliant to pharmaceutical codes. Education Qualifications • (Bio) medical (scientific) academic degree, • Training in the code of Pharmaceutical Compliance rules, • Presentation and training skills Work experience • Minimum of five years of Medical Affairs experience in the pharmaceutical industry, • Ophthalmology network and experience, • Strategic and operational experience in launch activities, • Experience in Marketing and or Commercial function in Pharmaceutical Industry Technical skills/job specific competencies • Mandatory - Fluent in English, • Setting up and run Medical projects, • Good developed influential skills use internally and internationally in the medical field, • Outgoing personality, likes to interact with people, being in the field, • Goal oriented and strategic thinking, • Good understanding of pharmaceutical industry codes, • Good collaboration with Marketing and Sales colleagues, • Good sense of the Brand strategy and follow up in all projects, • Good teaching and presentation skills, • Flexibility and patience, • Positive creative mindset to challenges Accountability • Takes responsibility and owns up to all activities and personal actions, • Executes with agility, without compromising on core values, • Follows through and implements agreed decisions within agreed timelines consistently, • Takes responsibility for personal and team actions, and learns from part mistakes, • Clearly defines accountability within the team and drives them to achieve high performance standards Collaboration • Builds strong internal networks and communicates across departments and functions to meet business objectives, • Proactively contributes to the success of other departments and shares credit., • Does not hesitate to seek help, • Focuses on overall business value to Sun over own department/function, • Is culturally sensitive and comfortable working in a global context Customer Centricity • Understands and responds to customer/ stakeholder needs, • Develops positive long-term relationships with customers/ stakeholders, • Displays an entrepreneurial mind-set and identifies opportunities and ways to stay ahead of competition

Head of Client Services\n\nLocation: Nottingham (with occasional travel)\n\nSalary: £60,000 – £70,000 per annum (negotiable depending on experience)\n\nHours: 37.5 hours per week, Monday to Friday (flexibility required)\n\nHoliday: 22 days annual leave plus Bank Holidays\n\nPin Point Recruitment is proud to be supporting a leading organisation in the search for an experienced Head of Client Services to lead client delivery across their Nottingham facility.\n\nThis is a senior leadership role, responsible for overseeing all aspects of client service, account management, and commercial performance. You will lead and develop a high-performing Client Services team, build strong strategic client relationships, and ensure exceptional service delivery that drives retention and revenue growth.\n\nThe role bridges account management, operational leadership, and business strategy, requiring a commercially astute, client-focused leader with an entrepreneurial mindset.\n\nKey Responsibilities\n\n * Client Leadership & Strategy\n\n * Set the vision, structure, and standards for account management across the business\n\n * Act as senior point of contact for key and strategic clients\n\n * Develop long-term client partnerships and strategic account plans\n\n * Lead executive-level client onboarding and senior relationship management\n\n * Manage client feedback, escalations, and high-level issue resolution\n\n * Team Leadership & Development\n\n * Lead, mentor, and develop the Client Services team\n\n * Recruit, onboard, and retain high-performing talent\n\n * Conduct performance reviews, training plans, and succession planning\n\n * Foster a collaborative, client-first culture\n\n * Service & Operational Excellence\n\n * Oversee daily client operations and service delivery standards\n\n * Ensure projects are delivered on time, within scope, and to quality expectations\n\n * Monitor customer satisfaction, delivery performance, and service metrics\n\n * Use data and insights to drive continuous service improvement\n\n * Commercial & Business Growth\n\n * Own commercial performance across accounts, including revenue growth and retention\n\n * Monitor account profitability and financial performance\n\n * Identify and deliver upselling, cross-selling, and new business opportunities\n\n * Work closely with Sales, Creative, Operations, and Senior Leadership to align strategy\n\n * Contribute to service proposition development and overall business planning\n\nSkills, Knowledge & Experience\n\nEssential\n\nProven experience in senior client or customer management roles\n\nStrong track record managing key accounts and senior client relationships\n\nIn-depth knowledge of Direct Mail and Transactional Mail processes and applications\n\nStrong leadership skills with experience developing and managing teams\n\nCommercially astute with strong financial and analytical capabilities\n\nExcellent communication and stakeholder management skills\n\nAbility to operate effectively in a fast-paced, ambiguous environment\n\nConfident influencing at all levels, including senior leadership\n\nProficient in Microsoft Office\n\nDesirable\n\nKnowledge of data, web, and lithographic printing and finishing\n\nExperience with account growth strategies and revenue expansion\n\nStrong client-facing presentation and pitching experience\n\nUnderstanding of wider business functions including HR, Finance, IT, and Supply Chain\n\nWhy Apply?\n\nSenior leadership role with strategic influence\n\nOpportunity to shape client services at a business-wide level\n\nCompetitive salary with flexibility for the right candidate\n\nWork within a collaborative and forward-thinking organisation\n\nInterested?\n\nIf you’re a strategic, commercially driven leader with a passion for client excellence, we’d love to hear from you.\n\nApply today or contact Pin Point Recruitment for a confidential discussion to find out more about this exciting opportunity. Early applications are encouraged as interviews will be arranged on a rolling basis

Job Title: CRM Specialist\nLocation: Nottingham\nSalary: £36,000 - £40,000 (DOE)\nType: Permanent || Full Time\nHours: Monday - Friday 08:00 - 17:00 || 1 Day WFH (Tue/Wed/Thu)\nOverview\nThe Flavour Network is in close partnership with a fast-growing, digitally led consumer brand to recruit a CRM Specialist. This is a true "soul contributor" role. A hands-on position for someone who loves being in the trenches, owning the end-to-end CRM strategy without the need for large teams or agency support. As the CRM Specialist, you will be the engine room of the CRM function, responsible for everything from writing high-converting copy to building complex flows and analysing cohort performance to drive acquisition, retention, and subscription growth across multiple brands.\nReporting to the Head of Acquisition & Retention, you will operate within a high-performing digital growth team. As the CRM Specialist, you will be someone who has thrived in smaller, agile environments (sub-£50M turnover) and is comfortable taking full, autonomous ownership of the customer lifecycle. You must bring proven, hands-on experience using Klaviyo to build campaigns and automated flows, a strong understanding of Shopify/eCommerce, and a flair for writing punchy, data-backed copy that directly influences customer retention and LTV.\nKey Responsibilities for the CRM Specialist:\n * Own and execute the end-to-end CRM strategy across email, SMS, WhatsApp and direct mail\n * Plan and deliver weekly campaign calendars aligned with trading and marketing priorities\n * Support reactivation and retention initiatives through CRM\n * Build and optimise automated flows including welcome, onboarding, abandoned browse/cart, post-purchase, replenishment, churn prevention and win-back\n * Develop lifecycle strategies aligned to subscription customers and key lifecycle stages\n * Manage advanced segmentation and targeting strategies\n * Deliver personalised customer journeys to improve engagement and conversion\n * Lead A/B and multivariate testing across subject lines, creative, messaging, offers, and send times\n * Continuously improve performance through data-led optimisation\n * Monitor and analyse key metrics including open rate, CTR, CVR, revenue per recipient, churn and lifetime value\n * Report on performance and share insights with stakeholders\n * Ensure all CRM activity aligns with GDPR, consent management and deliverability best practices\n * Maintain a consistent, high-quality customer experience across all channels\nRequirements for the CRM Specialist:\nEssential:\n * Minimum 3 years’ experience in CRM, Email Marketing or Lifecycle Marketing\n * Proven experience using Klaviyo to build campaigns and automated flows\n * Strong understanding of Shopify/eCommerce environments\n * Strong attention to detail across copy, design and execution\n * Experience working with subscription-based models (e.g. Recharge or similar)\n * Ability to design and build emails (Klaviyo and/or Figma)\n * Experience with WhatsApp marketing tools\n * Strong segmentation, personalisation and data-driven targeting skills\n * Confident in analysing performance metrics and driving optimisation\n * Commercially focused with a strong understanding of revenue and retention\n * Analytical and data-driven with a test-and-learn mindset\n * Creative thinker with the ability to deliver engaging, on-brand messaging\nDesirable:\n * Experience with SMS marketing platforms\n * Basic HTML/CSS knowledge for email editing\n * Experience with A/B and multivariate testing\n * Knowledge of email deliverability best practices\n * Familiarity with CDPs, loyalty or referral platforms\nIf you have the relevant experience and are looking to take ownership of a high-impact CRM function within a growing business, we would love to hear from you

The Head of People & Culture will lead the Human Resources function within a high growth organisation, driving strategic initiatives to enhance employee engagement and organisational performance. This role is based in Nottingham and requires an experienced professional to align HR practices with business goals.\n\nClient Details\n\nThis organisation is a well-established, medium-sized company with a strong reputation in its field. They are committed to fostering a supportive workplace that values expertise and innovation.\n\nDescription\n\nDevelop and implement HR strategies that align with the company's goals and objectives.\nLead initiatives to enhance employee engagement and create a positive workplace culture.\nOversee recruitment, onboarding, and retention processes to ensure a high-performing workforce.\nProvide strategic advice to senior leadership on talent management and organisational development.\nEnsure compliance with employment laws and regulations, updating policies as needed.\nManage employee relations, including conflict resolution and performance management.\nAnalyse HR metrics and provide insights to inform decision-making and improve processes.\nLead diversity, equity, and inclusion initiatives to create an inclusive workplace.Profile\n\nA successful Head of People & Culture should have:\n\nA strong background in Human Resources within the professional services industry.\nProven experience in developing and implementing HR strategies.\nExpertise in employee engagement and organisational development.\nComprehensive knowledge of employment laws and regulations.\nExcellent leadership and communication skills.\nDemonstrable ability to manage change and drive HR initiatives.\nCommitment to fostering diversity and inclusion in the workplace.Job Offer\n\nCompetitive salary ranging from £75,000 to £88,000 per annum.\nA key leadership role within a respected high growth organisation.\nOpportunities to shape and influence the company's culture and HR strategies.\nPotential additional benefits to be confirmed during the recruitment process.If you're ready to take on a pivotal role in Nottingham as the Head of People & Culture, we encourage you to apply today

Data Analyst - SQL Database Specialist We're hiring a Data Analyst to own mission-critical SQL databases driving £3M+ revenue operations in a fast-growing tech business. . 🚀 About the Business Our client is a profitable SaaS and hardware business experiencing rapid growth - doubling profits year-on-year with revenue scaling from £1.9M to £3.2M. You'll join during an exciting transformation phase, taking ownership of the systems that power their entire commercial operation. Tech Stack & Environment • SQL Server databases (customer, billing, inventory), • HubSpot CRM integration, • Excel/PowerPoint reporting suite, • Legacy system modernisation projects, • Future ERP migration planning What You'll Actually Do Own and maintain SQL databases that process all customer billing, renewals, and order fulfilment - directly impacting £3M+ annual revenue streams. Build complex queries to generate commercial insights on churn, expansion revenue, and customer movements for senior leadership. Process customer orders end-to-end, ensuring accurate invoicing and resolving billing discrepancies through database troubleshooting. Develop forecasting capabilities and financial reporting that drives strategic decision-making. Lead future database enhancement projects as the business scales, with potential involvement in ERP evaluation and implementation. Must-Have Experience • Proven SQL database management and query writing, • Commercial/financial data analysis background, • Strong Excel skills and structured reporting experience, • 1-2+ years analyst experience post-graduation, • Problem-solving mindset with attention to detail Nice-to-Have • HubSpot or CRM platform experience, • Customer billing/invoicing background, • Advanced SQL concepts (indexing, optimisation) What Makes This Special Rare opportunity to own legacy systems while modernising for future growth. You'll get 1-month structured handover with the departing specialist, then full autonomy to implement improvements and drive system evolution. Direct reporting to Head of Finance with high visibility across the growing business. Perfect role for someone wanting database ownership with real commercial impact. Location & Package Nottingham office-based role with competitive salary and benefits package. Ready to own mission-critical systems in a scaling business? Apply now for immediate consideration. 💼 #DataAnalyst #SQL #Nottingham #TechJobs #DatabaseAnalyst

Machine Learning Scientist (Contract → Full-Time Potential) Location: Remote (Contract) Duration: 3–6 month contract (with potential to convert to full-time) Company: Stealth-stage MedTech (AI in Oncology) About the Company Our client is rapidly scaling, stealth-stage medtech company applying advanced AI to transform cancer care. Founded in late 2025 and led by experienced operators and researchers, we are building proprietary, data-driven models to improve cancer surveillance, diagnosis, and treatment decision-making. Our work is powered by rich longitudinal patient datasets, with strong in-house expertise in genomics. We are not focused on traditional imaging AI—instead, we tackle complex, multimodal clinical data to drive real-world impact in oncology. The Opportunity We are looking for exceptional AI Researchers / ML Engineers to join us on a high-impact contract basis (3–6 months) to accelerate model development across large-scale patient datasets. You will work closely with our Head of AI and core research team, contributing to the design, development, and deployment of models for: • Risk prediction, • Patient outcome modeling, • Clinical decision support High-performing contractors will be considered for full-time roles as we expand our team in Boston later this year. What You’ll Do • Design, build, and evaluate machine learning models on large-scale longitudinal patient datasets (e.g., EHR), • Develop models for risk stratification and outcome prediction in oncology, • Work with multimodal data (clinical, genomic, and other structured/unstructured sources), • Own the end-to-end ML lifecycle: data processing, experimentation, validation, and deployment, • Collaborate closely with cross-functional teams including AI researchers, engineers, and domain experts, • Translate research insights into production-ready systems What We’re Looking For Core Requirements • Strong background in machine learning and ML engineering, • Experience working with real-world healthcare data, especially: Electronic Health Records (EHR), • Longitudinal patient datasets, • Proven ability to design and run rigorous experiments, • Experience deploying models into production environments, • Strong programming skills (Python, PyTorch/TensorFlow, etc.) Preferred / Differentiators • Experience with genomics or multimodal biomedical data, • Track record of publications in top-tier venues (e.g., NeurIPS, ICML, ICLR, Nature, Science), • Experience in healthcare AI, medtech, or clinical data environments, • Background in statistical modeling, causal inference, or time-series analysis Who You Are • A hands-on builder who can move quickly from idea → experiment → production, • Comfortable working in a fast-paced, early-stage environment, • Able to balance research depth with engineering execution, • Motivated by applying AI to high-impact problems in healthcare Why Join Us • Work on cutting-edge AI problems in cancer care with real-world impact, • Access to proprietary, high-quality patient datasets, • Collaborate with a world-class AI and genomics team, • Flexible contract structure with clear path to full-time, • Join early and help shape a high-growth company pre-public launch

(Remote) Head of Engineering – B2B Scale Up – Up to £150k (base) + equity Imagine a world where you can run thousands of simultaneous conversations and instantly transform them into actionable insights for the world's biggest enterprises. That's not science fiction but rather what a forward thinking client of mine is building. This company has architected a platform that operates at a greater scale, turning human dialogue into a strategic asset. They've closed their Series A and landed major enterprise customers. Now they need a Head of Engineering to grow and lead their high performing team. The mission, should you accept it… • Formalise delivery without bureaucracy: You’ll implement agile processes, set up delivery pipelines, and introduce forecasting and metrics that make execution predictable, • Own technical direction: You’ll guide cloud architecture, lead critical projects, and set quality standards that scale., • Build and lead the team: You’ll own the hiring pipeline, develop career paths, and foster a collaborative, high-trust culture., • Balance pragmatism with innovation: You’ll stay across AI trends, but you know when to adopt and when to hold. You bring structure to a fast-moving, creative environment without killing what makes it special. The toolkit you’ll bring… • 4+ years managing and building engineering teams: You’ve hired, coached, and structured teams and you’re ready to do it at scale., • Strong software engineering background: You’re credible enough to oversee end-to-end solutions and hold your own on architectural trade-offs., • A track record of formalising delivery: You’ve implemented agile, forecasting, and metrics that improved predictability. You know how to bring discipline without adding bureaucracy., • The gravitas and cultural fit: You’re senior enough to partner with leadership, but you thrive in a low-ego, high-curiosity, outcome-focused environment. You bring structure without ego. So if this sounds like you then please hit that apply button to find out more.

Location: Remote (UK or Greece) Salary: Competitive, based on experience Job Type: Full-Time Working for Krotos We revolutionize sound creation by making Hollywood-quality sound accessible to everyone. Our groundbreaking software, featured in blockbuster productions like Avengers and Game of Thrones, empowers creators to design high-quality sound faster and more intuitively. Our mission is to change the way people design and perform sound. As a fast-growing, remote-first company, we are pushing the boundaries of creativity and innovation in content creation. The role Join our R&D team as an ML specialist to research, develop and ship technologies that change how people create sound. We're building systems that understand, manipulate and generate audio in ways that feel genuinely intuitive to professionals and we're nowhere near done. You'll own problems end-to-end, from identifying the right approach to getting it in front of customers, working closely with product to make sure what we build actually matters. Key objectives • Research and develop multimodal AI technologies that improve the way people work with sound, • Build and optimise LLM-powered audio pipelines and extend our Qwen-based vision model for audio production use cases, • Identify opportunities to apply the latest advances in generative AI and multimodal research to the professional audio field Responsibilities • Work within the team and research engineers to solve problems for film makers & sound designers, • Design and maintain backend inference systems that meet the latency and quality demands of professional audio workflows, • Collaborate with product and engineering teams to implement ML research in commercial products, • Work with the product owner to identify where ML creates the most value for customers, • Clearly and effectively communicate ML concepts, model behaviour and tradeoffs to the wider business, • Provide technical guidance on model architecture, fine-tuning strategy and deployment decisions Skills and experience Essential: • A degree in a relevant field or extensive professional experience, • Experience in commercial machine learning research and development, • Strong hands-on experience fine-tuning and adapting large language models (LoRA, QLoRA, PEFT, DPO/RLHF), • Experience working with data, training and evaluating machine learning models, • Experience with multimodal architectures — audio-language, vision-language, or both, • Extensive audio and signal processing knowledge — spectral features, neural codecs, generative audio models, • Experience deploying models to cloud inference (AWS or GCP) with awareness of latency and cost tradeoffs, • MLOps competency — experiment tracking, model versioning, evaluation pipelines, ML CI, • Experience with Python and modern ML frameworks (PyTorch, JAX), • Excellent verbal and written English communication skills, • Excellent analytical and problem-solving skills, • A desire to innovate and push current practice Desirable: • Experience with vision-language models, particularly Qwen-VL or similar, • Experience with Agile software development practices, • Familiarity with VST/AU plugin architectures and real-time audio constraints, • Experience delivering ML technologies shipped in commercial audio software, • Knowledge of sound design and audio post-production workflows, • C++ reading ability, • Previously registered audio machine learning patents Team Core Values Inventive. Driven. Transparent. Our values define who we are and how we work: • Honesty & Transparency: We communicate openly, share the truth even when it’s difficult, and build trust through clarity, • Team Player: We collaborate, support each other, and put collective success above ego, • Problem Solver: We face challenges head-on and find creative, practical solutions., • Open-Minded: We listen to others, consider different perspectives, and recognise the complexity of good decisions, • Politeness & Respect: We treat colleagues and customers with courtesy and professionalism, • Curiosity & Growth: We love learning, experimenting, and continuously improving, • Data-Driven: We let insights and evidence guide our decisions, not guesswork, • High Standards: We take pride in excellence and pay attention to the details that matter, • Strong Work Ethic: We commit, follow through, and work hard to achieve ambitious goals Benefits • Competitive salary and benefits package, • Private health insurance, • Opportunities for professional growth and development, • Flexible, remote working environment, • Access to cutting-edge technology and tools, • Exciting projects in a fast-growing, innovative company Next steps Send your CV and a cover letter to explaining why you are the best candidate for this role, referencing the requirements above and including two to three brief examples of relevant results. Note: All offers are subject to eligibility to work in the UK or Greece and satisfactory references. At Krotos, we value diversity and are committed to fostering an inclusive environment. We encourage applications from candidates of all backgrounds. Reasonable adjustments are available throughout the application and interview process.

Company Description Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments. We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com. Job Description Internal Grade: EB7 We're looking for a hands-on Global Strategic Pricing Consultant to join Experian's Global Strategic Pricing team, helping to shape and scale AI-driven pricing strategy across our global portfolio. This is a commercial role with frequent interaction with senior partners. Reporting into the Head of Procurement, you will focus on improving pricing performance, strengthening quoting effectiveness, and unlocking incremental revenue and EBIT through advanced analytics and AI-led decisioning. What you will do Lead the design and delivery of AI-driven pricing use cases (price optimisation, discount guidance, value-based pricing, and segmentation) Shape and scale CPQ implementation and optimisation, advocating pricing strategy into execution Define price architecture, governance, and guardrails in consideration of value, risk, and commercial strategy Facilitate senior Sales, Product and Leadership teams through AI-informed pricing strategy development Deliver clear pricing insights, performance metrics, and test-and-learn measurement Be an expert on pricing innovation, market trends, and latest AI capabilities Qualifications About you Experience in pricing, margin management, FP&A or commercial finance Experience in strategic pricing and experience applying AI/analytics in a commercial setting Ability to influence senior partners across geographies Analytical and storytelling capability with experience using Power BI and/or Tableau Comfortable operating in complex, fast-paced environments with a proactive, delivery-focused mindset Experience in financial services, technology, global projects, and cloud or subscription pricing models is advantageous. Additional Information Our benefits package includes: Hybrid working -40% office based Great compensation package and discretionary bonus plan Core benefits include Pension, BUPA healthcare and more 25 days annual leave plus bank holidays Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering the list goes on. Experian's people first approach is award-winning; World's Best Workplaces 2024 (Fortune Top 25), Great Place To Work in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why. Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity. Experian Careers - Creating a better tomorrow together Find out what its like to work for Experian by clicking herec272c101-f45c-4783-b4a0-50ad222b87c0

Company Description Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments. We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com. Job Description Internal Grade: EB7 We're looking for a hands-on Global Strategic Pricing Consultant to join Experian's Global Strategic Pricing team, helping to shape and scale AI-driven pricing strategy across our global portfolio. This is a commercial role with frequent interaction with senior partners. Reporting into the Head of Procurement, you will focus on improving pricing performance, strengthening quoting effectiveness, and unlocking incremental revenue and EBIT through advanced anal...

Company Description Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money. Do you have the right skills and experience for this role Read on to find out, and make your application. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments. We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc. com. Job Description We're looking for a Head of FP&A to step into a high-profile, critical role within our UK & Ireland business. Reporting to the FP&A Director, you will work with the CFO and Executive Leadership Team, providing insight that directly shapes decisions, performance outcomes, and growth priorities. In addition to leading core FP&A activity, you will act as a senior finance partner to corporate functions, supporting leaders across areas such as central operations and enabling functions. You will bring financial clarity, challenge, and insight, helping corporate teams understand performance, manage spend, and align with wider our goals. You will sit at the centre of financial leadership, combining strategic influence, executive exposure, and people leadership. What you'll do • Help support the CFO and senior executives, delivering insight that informs both short-term decisions and long-term strategy, • Be a senior member of the FP&A leadership team, setting direction and guide best practice, • Lead and improve core FP&A processes, ensuring greater efficiency, accuracy, and value-added insight across the UK&I business, • Manage planning, budgeting, and forecasting activities across the organisation, responding as priorities shift, • Translate complex financial information into compelling narratives for senior leaders and non-finance partners, • Build, collaborative relationships across corporate and operational teams, • Oversee the work and priorities of three colleagues in Global Finance Services (Sofia), with dotted-line management responsibility You'll bring: • A professional accounting qualification (ACA, ACCA, or CIMA) with post-qualification experience, • Progressive financial experience across multiple roles, including business partnering exposure, • Experience delivering to deadlines, managing dependencies, and communicating progress with partners, • Confidence communicating analytical insight to multiple audiences, including senior leaders and non-finance partners, • An understanding of different business models within a FTSE 100 business, • Experiencemanagingassignments end-to-end and has experience of getting results. Benefits package includes: * Hybrid working - 40% hybrid working in the office Nottingham or London * Great compensation package and discretionary bonus * Core benefits include pension, bupa healthcare, sharesave scheme and more * 25 days annual leave with 8 bank holidays and 3 volunteering days. You can purchase additional annual leave. Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces 2024 (Fortune Top 25), Great Place To Work in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why. Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. xrnqpay Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity. #LI-Hybrid Experian Careers - Creating a better tomorrow together Find out what its like to work for Experian by clicking here

Senior Strategic Buyer (Software) When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Are you a strategic, commercially sharp procurement professional ready to take ownership of high impact software and technology categories? At Microlise, were looking for a Senior Strategic Buyer who thrives on autonomy, enjoys solving complex challenges, and wants to play a key role in a growing, innovative organisation. If youre already operating confidently at a senior level, particularly across software, SaaS, and indirect procurement. This is an opportunity to step into a role with genuine influence, visibility, and strategic impact. Why this role? Youll shape category strategies, deliver measurable savings, and partner closely with teams across IT, Product, Engineering, Finance, and Legal. This isnt just another procurement job. Its a role designed for someone who wants to make a tangible difference while continuing to grow their career. Youll also have opportunities to support and mentor others across the function. Not a step up, a step forward. But dont just take our word for it Heres what our Head of Procurement has to say about the team youd be joining: Were a strategic, high-impact procurement function that genuinely partners with the business to drive value, manage risk, and support Microlises growth. In this role, youll lead meaningful projects, collaborate with supportive colleagues, and contribute to continuous improvement across the function. If youre looking for visibility, purpose, and room to grow, wed be excited to welcome you. What youll be doing: Lead the sourcing, negotiation, and contract management of indirect, software, SaaS, and IT service categories. Develop and execute sourcing strategies that align with organisational goals around cost optimisation, risk mitigation, and technology enablement. Analyse spend, market trends, and vendor landscapes to identify savings opportunities and procurement efficiencies. Deliver measurable cost savings through strategic negotiation, supplier consolidation, and demand management. Implement total cost of ownership (TCO) methodologies to ensure long term value. Assess and manage supplier related risks, including commercial, operational, cyber security, data privacy, and regulatory compliance risks. Work closely with Legal, InfoSec, and Risk teams to ensure contracts and supplier engagements satisfy corporate standards. Build and maintain strong, strategic relationships with key software and technology suppliers. Lead supplier business reviews, performance assessments, and supplier development initiatives. Drive continuous improvement and innovation through collaborative supplier engagement. Serve as a trusted advisor to business units, providing guidance on sourcing options, commercial terms, and supplier capabilities. Partner cross functionally with IT, Engineering, Product, Legal, and Finance to support technology driven initiatives. Communicate procurement strategies, market insights, and recommendations clearly and effectively to senior leaders. Ensure adherence to procurement policies, contract governance, and approval workflows. Support the development and improvement of procurement processes and systems (e.g., contract lifecycle management, vendor onboarding). What were looking for: Proven experience as a Buyer/Senior Buyer within the indirect arena, software, SaaS, or technology centric organisation. Strong track record of delivering cost savings, optimising spend, and negotiating high value agreements. Deep understanding of indirect service agreements, software licensing models, cloud/SaaS contracts, and IT procurement practices. Demonstrated ability to manage supplier risk across commercial, operational, and compliance dimensions. Strong influencing, negotiation and communication skills with a proven track record of effective cost management and cost savings delivery Exceptional communication, stakeholder management, and relationship building skills. Strong analytical and commercial mindset with proficiency in data driven decision making. Ability to thrive in a dynamic, high growth environment while managing competing priorities. CIPS qualified or willing to work towards Good working knowledge of IT packages including Microsoft and ERP systems Confident outlook and a positive attitude to deliver departmental targets Able to deputise for the procurement manager if required Why Microlise? When your groceries arrive at your door or you sign for your online parcel, one or more of our software, telematics or proof-of-purchase solutions has probably been used. Our solutions deliver value to many of the UKs leading grocery retailers and food logistics providers as well as to household names including JCB, EddieStobart, Carlsberg, Waitrose and Tesco. Proudly Midlands-based, Microlise has been operating for over thirty years, and recently became a Publicly Listed Company with shares trading on the London Stock Exchange. Our growing business is guided by our culture which drives the way we behave, the way we work, the way we connect with our customers, and the way we support and develop our people. Full support and training to ensure you are well equipped to succeed in your role Private medical insurance with Vitality Health including rewards for members such as: Free Amazon Prime, Apple Watch, discounted gym membership and many more 33 days holiday, including bank holidays, increasing year on year to 38 days, then further increases with length of service Life Assurance, 4 times your annual salary Free Costco membership, 20% off EE mobile and line rental, and other discounts with Reward Gateway Invested in employee health and well-being with over 20 mental health first aiders in the business Employee Assistance Programmes Great staff extras: Easter eggs, yearly BBQ, Christmas gifts, annual staff awards and many more incentives Free Microlise Cresswell Racing Tickets, support British Superbikes Executive Box at Motorpoint Arena Nottingham Great Place to Work certified We have been recognised by the global authority on workplace culture, so come be a part of our success Best Workplace in the UK for Development, Technology, Wellbeing and Women Recruitment Process For successful candidates, interviews will take place whilst the advert is still live; so dont delay getting your application in! Recruitment Agencies Whilst we make every effort to directly source candidates for our live roles, we do have a very small preferred supplier list on the occasion we may require additional support. We therefore do not accept speculative CVs and/or cold calls to our Recruitment Team or Hiring Managers. Please note: The successful candidates job title will be Senior Buyer , in line with our organisational structure. TPBN1_UKTJ

A growing technology company in Nottingham is seeking a Head of Business Operations to lead a multidisciplinary team. This role involves optimizing sales operations, driving accountability, and ensuring data-driven insights for revenue growth. This leadership position offers the opportunity to shape

Company Description Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments. We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com. Job Description Job description Why this role is important to us Compliance is at the heart of Experian's global operations. As we continue to innovate and grow, we need to ensure our systems are efficient, scalable, and aligned with regulatory requirements. This role is important to lead transformation and promote continuous improvement across our global Compliance function. This is a remote role reporting into our Head of Compliance Programme & Business Partnering. Work that matters What you'll do Lead the global Compliance Process Excellence strategy, leading projects that improve processes and deploy the latest technology. Be a business analyst, translating compliance needs into relevant requirements for technology and process improvements. Champion innovation by exploring RegTech and AI solutions to enhance compliance capabilities. Manage engagement for Compliance-owned systems and manage vendor relationships to ensure adherence to Experian standards. Work with global partners to deliver change across diverse regions and departments Qualifications What you'll need to bring to the role and Experian Expertise in process redesign, continuous improvement, and technology enablement. Manage complex projects across multiple time zones. A collaborative mindset to influence and engage at all levels. An appetite for innovation and applying technology to solve compliance challenges. More about you Lean Six Sigma Black Belt or equivalent, with proven experience in process modelling and optimisation. Background in operations, technology, or regulated environments. Experience with executive-level presentations and coaching. Familiarity with AI tools and automation technologies. Experience with GRC platforms, RegTech solutions, and GenAI use case development Additional Information Remote-based role Great compensation package and discretionary bonus plan Core benefits include pension, BUPA healthcare and more 25 days annual leave plus bank holidays Internal: C/EB7 Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces 2024 (Fortune Top 25), Great Place To Work in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why. Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity. #LI-RN1 #LI-Hybrid Experian Careers - Creating a better tomorrow together Find out what its like to work for Experian by clicking here TPBN1_UKTJ

Company Description Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments. We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com. Job Description We're looking for a Head of FP&A to step into a high-profile, critical role within our UK & Ireland business. Reporting to the FP&A Director, you will work with the CFO and Executive Leadership Team, providing insight that directly shapes decisions, performance outcomes, and growth priorities. In addition to leading core FP&A activity, you will act as a senior finance partner to corporate functions, supporting leaders across areas such as central operations and enabling functions. You will bring financial clarity, challenge, and insight, helping corporate teams understand performance, manage spend, and align with wider our goals. You will sit at the centre of financial leadership, combining strategic influence, executive exposure, and people leadership. What you'll do Help support the CFO and senior executives, delivering insight that informs both short-term decisions and long-term strategy Be a senior member of the FP&A leadership team, setting direction and guide best practice Lead and improve core FP&A processes, ensuring greater efficiency, accuracy, and value-added insight across the UK&I business Manage planning, budgeting, and forecasting activities across the organisation, responding as priorities shift Translate complex financial information into compelling narratives for senior leaders and non-finance partners Build, collaborative relationships across corporate and operational teams Oversee the work and priorities of three colleagues in Global Finance Services (Sofia), with dotted-line management responsibility Be a trusted senior finance partner to corporate functions, providing insight, challenge, and commercial guidance Qualifications We're looking for a finance leader who is comfortable operating at a senior level, influencing outcomes, and partnering beyond finance. You'll bring: A professional accounting qualification (ACA, ACCA, or CIMA) with post-qualification experience Progressive financial experience across multiple roles, including business partnering exposure Experience delivering to deadlines, managing dependencies, and communicating progress with partners Confidence communicating analytical insight to multiple audiences, including senior leaders and non-finance partners An understanding of different business models within a FTSE 100 business Experiencemanagingassignments end-to-end and has experience of getting results. A coaching-led leadership approach, helping finance colleagues maximise their potential Additional Information Internal Grade C/EB7 Benefits package includes: Hybrid working - 40% hybrid working in the office Nottingham or London Great compensation package and discretionary bonus Core benefits include pension, bupa healthcare, sharesave scheme and more 25 days annual leave with 8 bank holidays and 3 volunteering days. You can purchase additional annual leave. Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces 2024 (Fortune Top 25), Great Place To Work in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why. Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity. #LI-Hybrid Experian Careers - Creating a better tomorrow together Find out what its like to work for Experian by clicking here TPBN1_UKTJ