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The role will lead a major UK & Ireland service division, with responsibility for field service, service supervision, aftersales support, customer satisfaction, service performance, operational efficiency, and the continued development of a high-performing team. The successful candidate will be some

The role offers the chance to shape the future direction of the team while maintaining a hands-on caseload of high-quality work. Lead and oversee a team of 10 Private Client solicitors. Drive departmental growth, performance, and client service standards.

Senior Leadership Team and redefine what world-class service looks like in our industry. We’re on a journey of constant improvement. Your mission is to take our Service and Engineering departments and forge a "One Team" culture that puts the client first, every single time.

Service Care Solutions are recruiting on behalf of a local authority based in the Essex region who are seeking a Head of Legal Services on a permanent basis. Lead and oversee the council’s Legal Services function, ensuring the delivery of high-quality, commercially focused legal advice across a br

Head of Finance – Shropshire Fire & Rescue Service. Shropshire Fire and Rescue Service is seeking an experienced, forward‑thinking, and strategically minded Head of Finance to lead our Finance, Pensions and Procurement functions. This is an exciting opportunity to play a key role in shaping the

Aatom Recruitment is currently recruiting an experienced Head of Service Improvement - Children's Social Care on behalf of a local authority. Children's Social Care - Head of Service Improvement. Act as a senior member of the Childrens Services Senior Leadership Team, contributing to improved outc

You are comfortable leading teams of scale and have a track record of improving performance by reducing cost, increasing quality, and implementing better systems. Alongside this, you will elevate the customer experience, shifting the business from reactive service delivery to a proactive, high‑qua

A national operational services company seeks a Head of Service Delivery to lead their operational teams and ensure safe and profitable service delivery. The ideal candidate will have a strong understanding of utility operations, leadership experience, and a track record of driving performance. This

As Head of Service, you will be responsible for the strategic leadership, management and delivery of the Council’s highways and transportation functions, ensuring the network and transport systems are safe, well maintained, resilient and fit for purpose. Head of Service – Highways & Transportati

A family-owned machinery supplier in Cambridgeshire seeks an experienced Service Manager to oversee the Service Department. The position offers a permanent full-time contract with competitive salary, company vehicle, and bonus, along with 32 days of annual leave and additional benefits. Candidates s

A leading operational services company is seeking an experienced Head of Service Delivery to oversee operational teams and ensure efficient project delivery across the UK. The ideal candidate will have a robust background in utilities, particularly in gas or water services, and a proven track record

As Head of Finance (Service Charge), you will provide strategic leadership and operational oversight of our service charge finance function. Are you an experienced service charge finance leader ready to shape strategy at scale? This is a pivotal opportunity to lead and modernise a high-profile servi

We are looking for a Head of IT Service Management to lead end-to-end service management across IT, logistics, fulfilment, and customer operations - owning major incident response, service performance, and continuous improvement at scale. Proven experience in a Head of IT Service Management / Servic

The role of the IPR department is to ensure communication and liaison with Head Office (HO) in Tokyo, for both Bank and Securities, as well as accountability for EMEA Technology wide reporting, management of resourcing processes, management of asset processes and administration of wider planning pro

Strong track record of leadership within children’s services and a senior level experience of successfully implementing large‑scale projects, experience of developing or implementing large‑scale service improvement or transformation programmes. Translate reform objectives into operational real

Deerfoot Recruitment Solutions Limited is seeking a Head of IT Service Management in the United Kingdom. This hybrid role involves leading IT service management across multiple functions, managing incidents and service performance while driving continuous improvement. The ideal candidate should have

IG Group is looking for a Head of AI Operations to lead their AI-driven automation efforts in client servicing. This role involves the design and execution of AI-powered solutions, requiring hands-on expertise with conversational AI platforms.

A global technology services leader seeks a Head of Service Adoption in Greater London to drive client adoption strategies in technology infrastructure services. The position offers a hybrid working model and is part of a diverse and inclusive workplace.

We are currently looking for a Head of Service Design in the United Kingdom. This senior leadership role sits at the intersection of product, service, and experience design, with responsibility for shaping how digital platforms and human-led services work seamlessly together. Lead the design of inte

The Assistant Head of Service for Assessment, Intervention and Planning will play a key role in supporting Barnet’s delivery of the Children’s Social Care Reforms and the development of an integrated Family Help model. Working collaboratively with the Head of Service and other senior leaders, th

Knowledge of the reservation system Sevenrooms and Point of Sale software Squirrel would be beneficial. Note that offering quoted reflects the National Minimum Wage increase as of 1st April 2025 and is for age bracket 21 years old and over. Good knowledge of the different grape varieties and wine st

As our Head of Customer Service, you will be Accountable for driving the ongoing development of operational requirements, process and technology required to ensure delivery of efficient and effective 5* service. We have an exciting opportunity for a Head of Customer Service to join our team within V

A well-established finance organization is seeking a Head of Service Charge to lead the service charge accounting function. Suitable for qualified finance professionals with a strong leadership background, the position emphasizes a customer-centric approach and collaboration with operational teams f

Prospectus is excited to be partnering with our client in their search for a new Head of Service Delivery with a passion for volunteer leadership and a knowledge of digital platforms for support lines. Strategic leadership, operational management, and continuous improvement of the volunteer‑run su

The Head of Service Delivery will collaborate with stakeholders to align services with company strategies, manage teams, and ensure service quality, driving innovation and customer satisfaction in a flexible and hybrid working environment. Arqiva is seeking a Head of Service Delivery to define and l

The Marlborough Head Pub in Greater London is seeking an Experienced Front of House Team Member to join our dynamic crew. In this role, you'll welcome guests, deliver exemplary service, and thrive in a lively atmosphere. We are passionate about providing a guest-first experience and offer clear path

Head of Service Delivery sought to provide strategic leadership, operational management, and continuous improvement of a volunteer-run support line for the national LGBTQIA+ community. Warm, approachable leadership style with awareness of challenges facing the LGBTQIA+ community and a passion for de

Head of Service Operations (Service & Repairs). Head of Service Operations (London & Southeast). You will take full ownership of operational delivery, ensuring safe, reliable and high-quality service while driving efficiency, productivity, customer satisfaction and profitability.

The Government Recruitment Service is seeking a strategic leader to transform digital communications and enhance external partnerships.

Hexagon Housing Association is seeking a Head of Customer Experience to lead its Complaints and Customer Services functions in Greater London. This pivotal role requires expertise in transforming customer experience services within social housing, emphasizing a culture of accountability and continuo

GDPR, DORA, KSA, UAE, MASA, FCA, CSSF, SEC, Central Bank of Ireland, data protection laws)* Partner closely with Risk, Compliance, Legal, and Internal Audit functions* Support operational resilience and third-party risk management programsLeadership & People Management* Lead and develop global cybe

Catch22 is seeking a Deputy Head of Service for their Offender Management Unit in HMP Thameside, London. This permanent role involves overseeing operational delivery, ensuring performance standards, and managing a team of coordinators. Catch22 offers a full-time position with a focus on improving li

Jobgether is seeking a Head of Service Design to lead the design strategy across digital platforms in the United Kingdom. Benefits include a competitive salary of £85,000, fully remote working, and various health and wellbeing perks. Candidates should have 10-12 years of relevant experience, includ

The University is looking for a Head of Service in Artificial Intelligence (AI) to spearhead building a coherent strategic cross-institutional approach. With a turnover in excess of £200 million, over 15,000 students and a total staff of approximately 2000, the University provides high quality teac

The role of the IPR department is to ensure communication and liaison with Head Office (HO) in Tokyo, for both Bank and Securities, as well as accountability for EMEA Technology wide reporting, management of resourcing processes, management of asset processes and administration of wider planning pro

They're looking for an experienced Head of Service Delivery to lead their operational teams and drive consistent, safe and profitable delivery across all service lines. Are you an experienced operational leader from either the water or gas utilities industry, ready to take on a strategic role with n

This is the context in which we are seeking an exceptional leader to join us as Head of Service for School Organisation. For the right person, this is a rare opportunity to shape the educational landscape of a growing Borough for years to come. Please make sure your CV shows how you meet the require

Head of Service Operations (Service & Repairs). Head of Service Operations - Lift Servicing & Maintenance (London/SE). You will take full ownership of operational delivery, ensuring safe, reliable and high–quality service while driving efficiency, productivity, customer satisfaction and profitabil

The role leads the definition, integration, and continuous improvement of ITIL‑aligned practices—including Change Management, Release Management, Service Transition, Asset and Configuration Management, and Service Performance Governance—ensuring consistent, controlled, and efficient operation

The Government Recruitment Service is seeking a Deputy Head of External Affairs to develop and implement a transformative external affairs strategy.

If you have senior operational leadership experience in utilities or infrastructure and want to take on a strategic role with real impact, this opportunity offers genuine scope to shape how services are delivered. Our client is a well-established operational services company delivering specialist pi

We’re partnering with a well-established and forward-thinking organisation as they continue to invest in their finance and customer operations function, with the appointment of a Head of Service Charge. This opportunity would suit a qualified finance professional with strong leadership experience,

A prominent business in sustainability located in the UK seeks a Head of Service Delivery to lead the customer experience function. You'll be responsible for enhancing service delivery by implementing effective processes, managing a dedicated team, and ensuring operational excellence. The ideal cand

You will lead a borough-wide system that includes Early Years provision, Family Hubs, parenting services, youth interventions, targeted support programmes and our local offers such as Duke of Edinburgh and holiday programmes. Barnet Council embraces all forms of flexible working (including part‑ti

The Head of Cyber Advisory & Service Delivery at Apex Group is a senior leadership role responsible for driving the Apex Group cyber security service delivery & Cyber Security Advisory capability and operational delivery across its global financial services, asset management, and fund services platf

A leading financial services firm in London seeks a Head of Customer Experience to drive strategic transformation and operational excellence. This role is pivotal for enhancing service standards and enriching customer loyalty across global platforms. You will lead a team of ~100, shaping customer in

As the Head of Service for Safeguarding and Quality Assurance you will have lead responsibility for our workforce development and improvement agenda, quality assurance framework, and leading our independent chairs to effectively support practice and ensure the best outcomes for children and young pe

This is an exciting opportunity to be a Deputy Head of Service of Catch22 Offender Management Unit (OMU) at HMP Thameside, a busy inner city, category B local resettlement prison located in South-East London and operated by Serco. You will, alongside the Head of Service, oversee operational delivery