Head of strategy jobs in RichmondCrear alertas

La Mia Mamma LTD, a vibrant and fast-growing group of Italian restaurants (La Mia Mamma, Made in Italy & Fish&Bubbles), is on the hunt for a dynamic and highly creative Social Media Manager to join our team at our Chelsea HQ. If you have a passion for food, a flair for content creation, and know how to make a brand pop online, this is your moment! What You’ll Do • Lead our social media presence across Instagram, TikTok, Facebook, LinkedIn, and beyond!, • Craft visually stunning content (photos & videos) that tells the story of our restaurants and engages audiences., • Stay ahead of trends, always on the lookout for new and innovative ways to grow our followers and turn them into loyal customers., • Collaborate closely with our Head of Marketing to drive creative campaigns and strategy that keep us at the forefront of the industry., • Dive into analytics to understand what’s working and what needs tweaking to keep our channels thriving., • Split your time between working at our Chelsea office and visiting our restaurants to capture on-the-ground content. What We’re Looking For • Proven experience in social media management & content creation (3+ years preferred)., • Expertise in photography & videography, particularly in the food and drink space., • Strong copywriting skills, a creative mind full of fresh ideas, and an eye for detail., • Fluent in English and Italian!, • A natural storyteller with a deep love for all things food and culture., • Location: Our office is based on King’s Road, Chelsea. Monday to Friday, with time spent in our restaurants for content creation. Ready to make a real impact with your creativity? Join us and help shape the social media voice of La Mia Mamma, Made in Italy, and Fish&Bubbles! Apply today by sending your portfolio and CV!

KRS Infotech Limited is seeking a Senior Technology Consultant to provide CTO-level technology leadership and advisory services across complex digital initiatives for enterprise clients. This role is a UK-based position within KRS Infotech Ltd and involves delivering strategic technology leadership, architecture oversight, and engineering governance as part of KRS’s professional services offering. The role does not constitute an executive, officer, or employment position within any client organisation. Key Responsibilities • Provide senior technology leadership across designated programmes, platforms, or initiatives, • Define and evolve technology strategy, architecture, and engineering standards, • Lead technical decision-making for complex distributed systems and platforms, • Advise on scalability, security, performance, and resilience of enterprise systems, • Partner with product, engineering, and business stakeholders to align technology with business goals, • Review and guide software development practices, tooling, and delivery models, • Mentor senior engineers and technology leads within delivery teams, • Represent KRS Infotech in senior technical discussions with international clients, • Scope & Governance, • The role delivers CTO-level capability, not a CTO appointment, • Authority is limited to advisory and programme-level leadership, • No corporate officer, director, or executive authority within client organisations, • Employment, performance management, and reporting remain with KRS Infotech Ltd, • Required Skills & Experience, • Significant experience in senior technology leadership roles (e.g. Head of Engineering, Principal Architect, Technology Director, CTO-level consultant), • Strong background in enterprise software architecture and system design, • Experience leading technology strategy for large-scale, complex platforms, • Proven ability to advise senior stakeholders at executive and board-adjacent level, • Deep understanding of modern engineering practices, cloud platforms, and scalable architectures, • Experience working in consulting or professional services environments, • Excellent communication and stakeholder-management skills

Turtle Key Arts is seeking an experienced and motivated Development Lead to join our small, dynamic team. This new role will be central to delivering our fundraising strategy, building on our long-standing reputation as creative producers of ground-breaking inclusive arts projects. Working 3 days a week alongside the CEO, Artistic Director and Trustees, you will: Lead on fundraising across trusts & foundations, corporate and individual giving Build relationships with funders and partners to secure new multi-year income Strengthen donor stewardship and embed a culture of philanthropy across the charity Enhance our fundraising systems and communications (Donorfy CRM) Advocate for Turtle Key Arts and our mission of delivering inclusive arts for underrepresented communities We are looking for someone with: A successful track record in fundraising for arts/charities Excellent writing and relationship-building skills Confidence managing multiple priorities in a small team A commitment to inclusion and access in the arts Contract: Part-time, 3 days per week (fixed-term, 3 years with ambition to extend subject to funding) Location: Lyric Hammersmith Theatre, London W6 0QL Salary: £45,000 per annum, pro rata Start date: April 2026 (exact start date negotiable) Deadline for applications: Monday 16 February 2026 at 5pm First round interviews (in person Lyric Hammersmith): w/c 2 March 2026 Second round interviews (in person, Lyric Hammersmith): w/c 9 march 2026 Head to the Turtle Key Arts website to see full job pack and how to apply

Key Purpose of the Role: To drive revenue growth for Battersea Chef Limited T/A Varanasi Chefs by developing new business, managing key customer accounts (dine-in, takeaway and delivery), and implementing sales and marketing initiatives that promote the restaurant’s authentic cuisine, online ordering, and special offers. Main Duties & Responsibilities: • Sales Strategy & Planning: Develop and implement a sales and business development plan to increase dine-in reservations, takeaway orders and home delivery sales for Varanasi Chefs., • Set, monitor and report on weekly and monthly sales targets across restaurant, collection, and delivery channels., • Market Research & Business Development: Conduct local market research in Battersea and surrounding areas to identify corporate clients, event organisers, hotels, and local businesses for regular catering, group bookings and private functions., • Analyse customer feedback and market trends to recommend new offers, packages and promotional activities suitable for an authentic Indian cuisine restaurant., • Customer Accounts Management: Develop and maintain strong relationships with key customers, including corporate clients, party organisers and repeat local customers., • Negotiate and manage contracts, pricing, and payment terms for group bookings, party menus and regular corporate catering., • Ensure timely invoicing and follow-up for B2B accounts to maintain healthy cash flow and minimise aged debtors., • Online Ordering & Promotions: Oversee and grow the performance of the restaurant’s online ordering and delivery channels, including the website ordering system and any third-party platforms, ensuring accurate menus, pricing and availability., • Plan, implement and track promotional campaigns such as collection and delivery discounts on orders over a set value, loyalty initiatives and seasonal offers to increase order frequency and basket size., • Monitor digital metrics (online orders, conversion rates, customer reviews) and propose continuous improvements., • Brand & Marketing Support: Work with management to promote Varanasi Chefs’ brand as a fine, authentic cuisine provider, highlighting quality ingredients, speciality dishes and signature menu items in all sales communications., • Coordinate with any external marketing/IT providers (e.g. website management company) to keep offers, gallery images, and contact information up to date and aligned with sales campaigns., • Support social media and local community engagement (flyers, local partnerships, events) to drive table bookings and online orders., • Reservations & Capacity Management: Work closely with the restaurant manager and head chef to forecast demand for peak periods, special events and seasonal occasions and align staffing and stock levels accordingly., • Promote advance table reservations and pre-order menus for busy nights to maximise covers and ensure smooth service., • Sales Reporting & Analysis: Compile and analyse daily/weekly sales figures by channel (dine-in, collection, delivery, online) and by product category., • Prepare regular sales and market reports for senior management, including performance of promotions, customer trends, and recommendations for menu pricing or product focus., • Quality & Customer Service Support: Liaise with front-of-house and kitchen teams to ensure that service quality and customer satisfaction reflect the restaurant’s promise of high-quality food and excellent customer service., • Monitor online reviews and direct customer feedback, identifying service or product issues and working with management to resolve them and prevent recurrence., • Team Support & Training: Provide guidance to front-of-house staff on upselling techniques, promotion details and key selling points of special dishes and offers., • Where required, support the induction of new staff by explaining current promotions, key customer accounts and service standards relevant to sales., • Compliance & Company Standards: Ensure all sales activities, pricing, promotions and representations of Varanasi Chefs are accurate, honest and compliant with UK consumer and advertising standards., • Protect the company’s reputation by maintaining professionalism in all dealings with customers, suppliers and partners.

Job Specification: Senior Credit Control Officer Reports to: [Head of Finance] Team: Financial Solutions / Arrears Management Location: Brentford or Harlow People responsibility: Initially none, but expected to take on leadership responsibilities as the function scales. Role Purpose The Senior Credit Control Officer is responsible for the end-to-end management of arrears, repayment solutions, and debt recovery activities across the Credit Union. The role ensures that members in financial difficulty are treated fairly and ethically while protecting the organisation’s financial position, minimising loan losses, and ensuring compliance with regulatory expectations. This is a senior, analytical, and member-focused role requiring strong judgement, excellent communication skills, and the ability to balance commercial, regulatory, and ethical considerations. Key Responsibilities 1. Arrears Management & Member Engagement • Monitor the loan book daily/weekly to identify emerging arrears and potential high-risk accounts., • Contact members in arrears via phone, email, SMS and written communication to understand circumstances, provide support, and agree appropriate repayment solutions., • Conduct affordability assessments (aligned with FCA and industry standards) to determine realistic repayment plans, forbearance, or restructuring options., • Manage sensitive conversations with members in financial difficulty in a compassionate, ethical, and solutions-oriented manner., • Oversee the process for rescheduled or re-written loans, ensuring consistent application of internal policies. 2. Credit Control Strategy, Policy & Process • Develop, update and embed Credit Control policies, procedures, and workflows in line with regulatory expectations, internal risk appetite, and best practice., • Identify control gaps, improve processes, and introduce new tools and technologies to enhance arrears collection efficiency and member experience., • Ensure all member-facing teams understand basic credit control processes and can provide accurate information to members. 3. External Debt Collection Oversight • Determine when accounts should transition from internal arrears management to external debt collection, based on risk appetite, cost/benefit analysis, and member circumstances., • Act as the primary liaison with third-party Debt Collection Agencies (DCAs), monitoring:, • performance KPIs,, • recovery rates,, • compliance with ethical and regulatory standards,, • value for money., • Review DCA performance data and recommend continuation, escalation, or termination of mandates. 4. Financial Analysis & Loan Loss Provisions • Analyse arrears trends, delinquency migrations, roll rates, and recovery patterns to identify emerging risks., • Provide monthly reporting for management and the Board on arrears, collections performance, and expected credit losses (ECL)., • Work closely with Finance to:, • calculate and validate loan loss provisions,, • understand the impact of write-offs on P&L,, • forecast impairment and recovery levels., • Contribute to stress testing, scenario analysis, and forward-looking risk assessments. 5. Data & Reporting • Maintain accurate and detailed member account notes, arrears records, and repayment agreements., • Produce high-quality management information, including:, • arrears by ageing category,, • new delinquencies vs cures,, • repayment plan performance,, • DCA outcomes,, • provisions and write-offs,, • Consumer Duty-aligned outcomes analysis., • Support quarterly and annual reporting requirements, including materials for the Board, auditors, and potential investors. 6. Risk, Compliance & Conduct • Maintain up-to-date knowledge of regulatory expectations relating to credit control, Consumer Duty, forbearance, fair treatment of customers, and debt collection., • Ensure all arrears and collections activity remains compliant with FCA Handbook, CONC, and internal policies., • Handle member complaints relating to arrears or collections promptly, fairly, and in line with internal complaints procedures., • Demonstrate high standards of integrity, professionalism, and ethical judgement in all member interactions. 7. Team & Leadership (as the function grows) • Support the training, coaching, and development of junior team members., • Help design team structure, performance metrics, and workflow standards for a growing arrears management function., • Provide cover for the Head of Finance or Risk & Compliance Manager as needed on credit-related matters. Person Specification Essential Skills & Experience • Significant experience in credit control, arrears management, or collections within a financial services organisation (bank, credit union, building society, or FCA-regulated lender)., • Strong understanding of ethical and responsible lending practices., • Experience conducting affordability assessments and agreeing repayment solutions., • Strong analytical capability, with the ability to interpret financial and member data to drive decisions., • Excellent communication and negotiation skills, including the ability to manage sensitive conversations., • High proficiency in Excel and core Microsoft applications., • Experience managing relationships with external service providers or debt collectors., • Proven ability to balance commercial objectives with fair customer outcomes. Desirable • Experience working within a credit union or similar mutual financial institution., • Understanding of IFRS 9 impairment principles (or willingness to learn)., • Experience building or improving credit control processes or systems., • Experience in team leadership or mentoring. Qualifications Essential • A finance-related qualification or equivalent relevant industry experience. Desirable • Additional credit management, financial analysis, or regulatory qualifications (e.g., CICM, CeMAP, or similar). Conduct Rules (FCA) You must: • Act with integrity., • Act with due skill, care and diligence., • Be open and cooperative with the FCA, PRA, and other regulators. Values & Behaviours • Ethical, member-focused and compassionate., • Highly organised and reliable., • Analytical and commercially aware., • Calm under pressure, able to manage complex or sensitive cases., • Collaborative team player who contributes to a strong risk culture.