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Service Quality Manager (Private Care Homes) Location: Lowestoft, Suffolk (covering Norfolk & Suffolk) Salary: £55,000 per annum Package: Excellent performance-related bonus | Monthly car allowance I am working with an well-established and growing care provider to recruit an experienced Service Quality Manager. This is a senior, influential role focused on ensuring consistently high standards of care across a diverse portfolio of services, including elderly care, homecare, and specialist care services. The role is predominantly field-based across Norfolk and Suffolk, with occasional travel to other locations as required. The Role As Service Quality Manager, you will play a pivotal role in driving quality, compliance, and continuous improvement across services. Working closely with senior leaders, operational teams, and registered managers, you will support and challenge teams to deliver outstanding, person-centred care that meets regulatory and organisational standards. Key responsibilities include: Monitoring, assessing, and improving service quality across multiple care settings Ensuring compliance with CQC regulations, particularly within homecare Supporting managers through audits, inspections, and action planning Embedding a culture of excellence, accountability, and continuous improvement Providing clear guidance, coaching, and leadership to operational teamsReporting to: Senior Operations Leadership / Director of Service Quality About You To be successful in this role, you will bring: Proven experience in a quality, compliance, or governance role within health or social care Strong working knowledge of CQC homecare regulations and standards Excellent leadership, communication, and stakeholder engagement skills A proactive, solutions-focused approach with strong decision-making ability High attention to detail and the ability to manage competing priorities A genuine commitment to person-centred care and quality improvement A full UK driving licenceWhat’s on Offer This organisation is committed to supporting its people and recognises the link between staff wellbeing and high-quality care outcomes. You can expect: A comprehensive induction and structured training programme Clear opportunities for professional development and career progression A supportive, values-led working environmentBenefits Package Excellent performance-related bonus Monthly car allowance 25 days annual leave plus bank holidays Loyalty bonus – up to 5 additional annual leave days with length of service Company pension scheme Employee Assistance Programme Employee Wellness & Health Assured programme Blue Light Card (enrolment fee reimbursed) Full DBS disclosure paid for Employee benefits and discount scheme Meridian Business Support is a recruitment specialist acting on behalf of our client as an Employment Agency for this vacancy

Domiciliary Care Branch Manager Location: Lowestoft, Suffolk Salary: £45000 per Annum + Bonus + Excellent PRP Hours: Full Time PSR Solutions is proud to be working in partnership with an award-winning and respected provider of high-quality care services. We're seeking an experienced and driven Domiciliary Care Branch Manager to lead their brand-new home care branch and play a vital role in shaping its success from the ground up. This is an exciting opportunity for a passionate care professional to take ownership of service delivery, grow the business, and lead a team committed to improving lives in the community. Role Overview As Branch Manager, you'll oversee the daily running of the service - ensuring quality care is delivered, care plans are effectively managed, and staff are supported to provide person-centred support that enables clients to live independently at home. Key Responsibilities Lead the setup and day-to-day management of the new branch Recruit, train, and supervise care and office staff Ensure full compliance with CQC and industry regulations Coordinate care delivery, scheduling, and client intake Conduct client assessments and develop tailored care plans Build relationships with clients, families, and external partners Monitor KPIs and financial performance to drive growth and identify opportunities for business development Handle feedback and resolve issues to maintain high client satisfaction Represent the branch within the community and at local events Implement quality assurance measures and continuous improvement initiativesRequirements Previous management experience within domiciliary care is essential NVQ Level 4/5 in Health & Social Care (or equivalent) Strong knowledge of CQC standards and regulations Excellent leadership, communication, and organisational skills Full UK driving licenceBenefits Excellent performance related bonus - you will be rewarded as the branch hours increase Comprehensive training programmed & career progression Employee Assistance & Blue Light Card SchemeIf you're a motivated care professional looking for a new challenge and the chance to lead a service from day one, we'd love to hear from you. Apply today or get in touch with Shaheena @ PSR Solutions for a confidential discussion. (phone number removed)

HSE Specialist required for a major Offshore Wind Developer based in the United Kingdom. Responsibilities: The HSE Advisor is responsible for providing independent, expert and professional advice and guidance to the project teams and its line management team on all health, safety and environmental issues. Support the project teams in and implementing high standards of proactive and continual improvement 'We Care' ethos, including initiatives in behavioural safety, wellbeing and sustainability to ensure a positive impact on the team members. Engage and develop relationships with operational teams to eliminate and reduce risks, develop HSE culture for the project teams and adherence to HSE standards and rules. Liaising with internal and external departments to ensure contractors are suitably selected, engaged and monitored for health, safety and environmental performance. Produce, review and update health, safety and environment related documentation required by the allocated offshore operations site and the operational team as directed by Head of HSE Offshore Operations UK & CE or required by the HSE function. Contribute towards and deliver on annual key performance indicators, goals and targets for the project teams and wider business. Carrying out regular workplace inspections on and offshore as required. Planning, running and recording feedback on emergency response drills.Requirements NEBOSH Certificate, ideally working towards a NEBOSH Diploma. IEMA Foundation Certificate in Environmental Management. Experience in developing, implementing and maintaining a certifiable HSE Management System. Ability to build effective working relationships with stakeholders at all levels through verbal and written communication including active listening skills. Experience as HSE professional in Offshore Wind including good knowledge of offshore wind O&M phase such as servicing, work packages reviews, lifting operations, environmental factors and Offshore logistics to name a few. Experience in behavioural safety techniques and delivering behavioural safety training would be desirable. The individual will be expected to regularly work on the Service Operations Vessel which will include offshore overnight stays. Good written and spoken English. Experience of renewable technologies and mechanical, electrical and technical systems, process engineering and advising on HSE technical matters relating to these. Driving licence