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Your new companyOperating both in the UK and across the world, they are a leading contractor delivering projects across multiple sectors including; real estate, defence, education, highways, rail and water.Your new roleWorking on the major highways improvement scheme in the Norfolk region, they require a Section Engineer. As Section Engineer, you will play a key role in overseeing critical elements of the works including earthworks and drainage. You will be responsible for ensuring works are delivered safely, efficiently and in line with programme, quality and technical requirements.Key responsibilities will include:Managing and supervising site engineering activities across earthworks, drainage and highway construction packages.Ensuring all works are delivered in accordance with design specifications, quality standards and health & safety requirements.Reviewing drawings, design information and technical specifications, identifying and resolving construction issues.Coordinating subcontractors and supply chain partners to ensure successful delivery of works.Managing setting out, quality control and as-built records.Contributing to construction methodology reviews and ensuring buildability considerations are incorporated into delivery plans.Monitoring progress against programme and developing short-term plans to ensure key milestones are achieved.Supporting Site Agents and Project Managers with planning, reporting and technical compliance.Driving a right-first-time approach across all engineering activities.What you'll need to succeedProven experience delivering major highways or infrastructure projects.Strong background in earthworks, drainage, road construction and associated infrastructure works.Good understanding of highways specifications, quality processes and engineering assurance requirements.Experience managing subcontractors and coordinating multiple work fronts.SMSTS & CSCS card.Valid driving licenceWhat you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.ukTPBN1_UKTJ

Mechanical EngineerOur client, a leading independent Oil & Gas operator are currently seeking a Mechanical Engineer to join their team.This is an exciting opportunity to join their Maintenance team which has a critical function in supporting their operation in the Southern North Sea. The Mechanical Engineer is responsible for providing discipline-specific support to help achieve the objectives of securing the reliability, availability, and operability of a wide range of mechanical equipment. The equipment includes, but is not limited to, static equipment such as piping, valves, filters, vessels, pumps, reciprocating engines, reciprocating compressors, and Gas and diesel engine-driven generator sets.Working within the regulatory framework and appropriate engineering standards, an engineer in this role is expected to help keep their mechanical equipment operable as required and in optimal condition, fuel-efficiency and with minimal unplanned intervention.This is a Monday to Friday role based in our Norwich office, initially on a 12-month contract. The role may require periodic travel to other company assets.Qualifications/ExperienceIdeally Engineering degree-qualified or HNC/HND with at least 8-10 years experience in the oil and gas offshore industry or other highly regulated industries.Detailed operational knowledge of oil and gas industry mechanical equipment and a sound knowledge of engineering, maintenance, and planning.Able to give timely guidance to management on the history and health of equipment such that major costs and outages are predicted, planned and budget approved.Diligent, hard-working, team player able to solicit help and co-operation from junior and senior colleagues, impartial and supportive of changeUnderstanding of specifying equipment for use in hazardous areasUnderstanding of Management of Change processes and the importance it plays within an organisationKey Responsibilities Include:Provide mechanical engineering support to a variety of departments including Operations, Maintenance, Projects, Metering and IntegrityProvide engineering guidance and support during operational shutdowns and outagesHelp eliminate mechanically-related production losses by measuring equipment performance, identifying improvement opportunities, planning, risk-assessing and implementing cost-beneficial improvement initiatives; undertake root cause failure analysis and make effective use of intrusive maintenance programmes by co-ordinating the requirements of differing trades for the same equipmentHelp deliver the company maintenance strategy and policies, prescribing equipment-specific routines and proceduresMonitor maintenance requirements and effectiveness and help minimise both mechanical maintenance backlogs and interventions through regular review processesSpecify, cost-analyse and procure replacement equipment in timely manner, ensuring company specifications and legislative requirements are met, such that equipment breakdowns and plant outages are minimisedComplete required documentation and assurance systems, such as work planning, the submission and assessment or approval of Change Management applications, the update of equipment and documentation databases and the publication of reportsManage costs by controlling spends with third-party vendors and promote a cost-challenge culture to secure value and cost-effectiveness from suppliers and contractorsBe able to utilise an electronic maintenance system such as MaximoCarry out Site Assurance Surveys at onshore and offshore sitesProvide technical training and guidance to Technicians and new recruitsSafety & Environmentally Critical Tasks:Valve and ActuatorsFundamental knowledge requirements for Mechanical Engineers supporting the performance testing, assurance, maintenance, and failure analysis of actuated and non-actuated valves.Safety & Environmentally Critical Courses:Accumulator/Pulsation DamperCompEx Ex11 Mechanical Competence or equivalentHydraulic AwarenessHVAC equipment and systemsBenefits:Discretionary BonusPrivate Medical Insurance & Dental CoverFlexible Benefit AllowanceLife AssuranceExcellent Pension Provision25 days holiday + bank holidaysFlex DaysProfit Units Sharing SchemeFor further details regarding this exciting opportunity please forward a copy of your CV today!Todd Hayes Ltd is an equal opportunities employer. Due to the large number of applications we receive Im afraid we are unable to respond to everyone individually however your details will remain on file should another suitable opportunity become available moving forward.If we can take your application further, we will of course be in touch.Todd Hayes is acting as an Employment Business in relation to this vacancy.Todd Hayes LtdTPBN1_UKTJ

Join Our National Contact Centre as a Lead Generation Agent – Hybrid Role \n Are you a confident communicator with a passion for helping customers improve their homes? Do you thrive in a fast-paced, target-driven environment? If so, we want to hear from you! \n We’re looking for Outbound Call Centre Agents to join our National Contact Centre Team. This is a hybrid role, offering flexibility to work both from home and our modern office. \n About the Role \n As a Lead Generation Specialist, you’ll be making proactive outbound calls to our existing customer base—people who have previously purchased from us. Your mission? To reconnect, build rapport, and identify new opportunities for home improvement solutions. \n What You’ll Be Doing \n\n • Making outbound calls to warm leads (existing customers)\n, • Building relationships and identifying customer needs\n, • Promoting our range of home improvement products and services\n, • Generating qualified leads for our sales team\n, • Meeting and exceeding performance targets\n\n What We’re Looking For \n\n • Previous experience in call centre, sales or lead generation (preferred but not essential)\n, • People from estate agency, retail or hospitality roles tend to do well\n, • Excellent communication and interpersonal skills\n, • Motivated, target-driven, and resilient\n, • Comfortable working with CRM systems\n, • A passion for customer service and home improvement\n\n What’s in It for You \n\n • Basic salary plus on target commission – earn up to £9,000 annually in bonuses\n, • Hybrid working model – enjoy the best of both worlds\n, • Structured on-the-job training and mentorship\n, • 31 days holiday, increasing with service, plus an additional paid day for your birthday! \n, • Paid time off annually to volunteer\n, • Comprehensive health & well-being benefits including, heavily discounted gym memberships, employee assistance programme and free access to mental health first aiders\n, • Heavily discounted employee purchase scheme on all products\n, • Group Perks and freebies on days out, cinema, theatre, eating in and out, mobiles phones, food shopping and most major high street retailers\n, • Opportunity to work with a forward-thinking and supportive team.\n, • Career development and continuous learning opportunities.\n, • Salary Sacrifice benefits – enjoy benefits such as pension, cycle to work and our additional annual leave purchase scheme whilst potentially reducing your tax and National Insurance contributions! \n\n Ready to take the next step in your career? Apply today and help our customers create the homes they’ve always dreamed of! \n Important Information About Right to Work \n We’re delighted that you’re considering joining our team. For this role, applications will only be accepted from individuals who already have the right to work in the UK, or who can independently secure this right. This position does not meet the Home Office requirements for employer visa sponsorship. \n If you’re unsure about your eligibility, you can find helpful information on the UK government website . Thank you for your understanding \n \n Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Company’s value of “Succeed Together” we are committed to Equality, Diversity and Inclusion. We recruit the ‘best person for the job’ regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees.

About Us:ASHI Group are the U.K's largest home improvement company specialising in windows, doors, conservatories and other home improvement products. Anglian Home Improvements, Everest and Safestyle are national providers offering a local service and bespoke product offering, all manufactured out of our factory in Norwich, England, U.K.We are looking to hire a talented Affiliate Executive who will support the delivery and optimisation of the affiliate marketing programme, along with driving lead generation and business growth across multiple brands.This role suits someone who is confident working with data, comfortable managing relationships, and motivated by achieving results. You'll be organised, adaptable, and able to work both independently and as part of a team. If you enjoy problem-solving, have a strong commercial focus, and thrive in a fast-paced environment, we'd love to hear from you.Key Responsibilities:- Work closely with our existing Senior Affiliate Executive and Biddable Media Lead.- Support management of a closed group of circa 15 affiliates across three brands.- Assist with identification and onboarding of new affiliates, providing effective communication and relationship management.- Ensure affiliates follow approved promotions, creative guidelines, and compliance rules.- Compile and review weekly and monthly performance reports (leads, revenue, cost of sale).- Highlight performance trends and share insights with the existing affiliate team.- Assist in identifying optimisation opportunities.- Coordinate distribution of creative assets, promotional updates, and messaging.- Support testing and rollout of new affiliate activity.Qualifications:- Proven experience within an Affiliate / Partnerships environment- Experience across affiliate programs in B2C or lead generation businesses.- Recruiting and working with publisher/affiliates- Ideally experience in manufacturing or regulated industries- Ability to contribute to effective budget management and forecasting- Excellent analytical skills and the ability to make data-driven decisions.- Strong communication skills and ability to collaborate effectively with team members.- Detail-oriented with the ability to manage multiple campaigns simultaneously.Why Join Us:- Competitive Salary- 31 days holiday, increasing to 33 days after 2 years of service plus have your birthday off- Hybrid working, 2 days each week in the office and the rest working from home- Paid time off annually to volunteer- Comprehensive health & well-being benefits including cycle to work scheme, 24hr remote access to a doctor, heavily discounted gym memberships and free access to mental health first aiders- Heavily discounted group discount scheme on all products- Group Perks and freebies on days out, cinema, theatre, eating in and out, mobiles phones, a new car, food shopping and most major high street retailers- Opportunity to work with a forward-thinking and supportive team.- Career development and continuous learning opportunities.Join us and be a part of our success story. Apply now to make an impact in the world of digital marketing!Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Companys value of Succeed Together we are committed to Equality, Diversity and Inclusion. We recruit the best person for the job regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees.TPBN1_UKTJ

About Us:ASHI Group are the U.K's largest home improvement company specialising in windows, doors, conservatories and other home improvement products. Anglian Home Improvements, Everest and Safestyle are national providers offering a local service and bespoke product offering, all manufactured out of our factory in Norwich, England, U.K.We are looking to hire a talented Senior Affiliate Executive who will support the delivery and optimisation of the affiliate marketing programme, along with driving lead generation and business growth across multiple brands.This role suits someone who is confident working with data, comfortable managing relationships, and motivated by achieving results. You'll be organised, adaptable, and able to work both independently and as part of a team. If you enjoy problem-solving, have a strong commercial focus, and thrive in a fast-paced environment, we'd love to hear from you.Key Responsibilities:- Work closely with our existing Senior Affiliate Executive and Biddable Media Lead.- Support management of a closed group of circa 15 affiliates across three brands.- Assist with identification and onboarding of new affiliates, providing effective communication and relationship management.- Ensure affiliates follow approved promotions, creative guidelines, and compliance rules.- Compile and review weekly and monthly performance reports (leads, revenue, cost of sale).- Highlight performance trends and share insights with the existing affiliate team.- Assist in identifying optimisation opportunities.- Coordinate distribution of creative assets, promotional updates, and messaging.- Support testing and rollout of new affiliate activity.Qualifications:- Proven experience within an Affiliate / Partnerships environment- Experience across affiliate programs in B2C or lead generation businesses.- Recruiting and working with publisher/affiliates- Ideally experience in manufacturing or regulated industries- Ability to contribute to effective budget management and forecasting- Excellent analytical skills and the ability to make data-driven decisions.- Strong communication skills and ability to collaborate effectively with team members.- Detail-oriented with the ability to manage multiple campaigns simultaneously.Why Join Us:- Competitive Salary- 31 days holiday, increasing to 33 days after 2 years of service plus have your birthday off- Hybrid working, 2 days each week in the office and the rest working from home- Comprehensive health & well-being benefits including cycle to work scheme, 24hr remote access to a doctor, heavily discounted gym memberships and free access to mental health first aiders- Heavily discounted group discount scheme on all products- Group Perks and freebies on days out, cinema, theatre, eating in and out, mobiles phones, a new car, food shopping and most major high street retailers- Salary sacrifice benefits – enjoy perks such as pension, cycle to work, electric car purchase, and additional annual leave, while potentially reducing your tax and NI contributions- Access to extensive financial well-being resources including flexible pay and competitive savings & borrowing products- Access to fee-free mortgage advice- Opportunity to work with a forward-thinking and supportive team.Join us and be a part of our success story. Apply now to make an impact in the world of digital marketing!Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Companys value of Succeed Together we are committed to Equality, Diversity and Inclusion. We recruit the best person for the job regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees.TPBN1_UKTJ

Maintenance CoordinatorLocation: Various Norfolk SitesSalary: £14.96 per hour (£29,179 per annum)Hours: Monday Friday, 9:00am 5:00pmDBS: Enhanced DBS requiredEleven 11 Recruitment are recruiting on behalf of our client for a Maintenance Coordinator to join their Facilities team. This is an excellent opportunity for an experienced multi-skilled maintenance professional to join a busy and supportive environment, carrying out a variety of maintenance, repair and improvement works across multiple sites.The successful candidate will play a key role in delivering responsive and planned maintenance services, ensuring properties are maintained to a high standard while meeting compliance, health and safety, and service performance expectations.Key ResponsibilitiesCarry out a range of multi-skilled maintenance tasks including carpentry, joinery, plumbing, painting and decorating across occupied and vacant properties.Complete repairs, improvement works and support new building projects as required.Conduct inspections of properties to identify maintenance requirements and determine the most cost-effective solutions.Ensure all works are completed to required quality standards and within health and safety procedures.Accurately record works completed and update systems using handheld devices and tablets.Liaise with colleagues, contractors and residents regarding maintenance activities and urgent works.Maintain van stock levels to support efficient service delivery.Drive and operate company maintenance vehicles safely and responsibly.Participate in an out-of-hours emergency call-out rota where required.Support wider teams with maintenance advice and guidance when necessary.Complete all associated administration and maintain accurate records.Attend team meetings, training sessions, one-to-one meetings and annual appraisals.Support a culture of safeguarding, inclusion and excellent customer service.RequirementsEssential:Minimum 3 years experience within a maintenance or similar environment.Experience within multi-trade roles including joinery, building, plumbing, decorating or general maintenance.GCSE (or equivalent) in Maths and English.Recognised apprenticeship or training in a relevant trade discipline.Full UK driving licence and own transport.Strong communication skills with the ability to work effectively with colleagues, clients and contractors.Ability to work flexibly and adapt to changing priorities.High levels of professionalism, honesty and integrity.Willingness to work occasional unsociable hours if required.Desirable:City & Guilds / NVQ Level 3 in a maintenance discipline.Knowledge of hot and cold-water systems and basic electrical works.Understanding of Health & Safety legislation and maintenance compliance requirements.First Aid qualification.Additional InformationThe role may involve occasional evening or weekend work and participation in an emergency response rota. The position can also involve physical tasks including lifting, bending, climbing and working in varying environmental conditions.To apply please call us on 01603 337028 or apply online toTPBN1_UKTJ

We are currently looking for an experienced Team Supervisor to join our night shift Manufacturing team. This is a key leadership role responsible for driving performance across designated production cells, ensuring we consistently deliver against our Safety, People, Quality, Volume and Cost (SPQVC) objectives.Reporting to the Value Stream Manager, with a secondary reporting line to the Head of Production, you will play a critical role in embedding Lean manufacturing principles, engaging and developing teams, and supporting the delivery of factory targets.The RoleAs a Team Supervisor, you will provide strong, visible leadership across your production area, guiding Cell Leaders, Setters and Operators to achieve operational excellence. You will champion a proactive safety culture, drive continuous improvement, and ensure the highest standards of quality and efficiency are maintained.You will lead by example, creating an engaged and motivated workforce while supporting the wider manufacturing strategy.Key ResponsibilitiesSafety- Lead and promote a proactive safety culture with zero tolerance for non-compliance- Carry out regular safety walks and ensure risk assessments are reviewed and updated- Investigate incidents and near misses promptly and thoroughly- Drive correct PPE usage and safe working standards at all timesPeople- Lead and manage a team of circa 30 direct reports- Drive high levels of attendance, engagement, and performance- Manage absence, holidays, and performance in line with HR policies- Ensure all team members are fully inducted, trained, and supported- Coach, develop, and mentor team members, identifying opportunities for growth- Deliver statutory, mandatory, and role-specific trainingQuality- Embed a ‘Built in Quality' culture across all production cells- Reduce quality losses through root-cause problem solving (e.g. 5 Whys)- Maintain and improve SOPs and standard work- Participate in and drive weekly quality reviewsVolume- Ensure production targets are clearly communicated and understood- Drive OEE improvement and capacity utilisation- Ensure accurate and timely shift reporting- Champion Lean initiatives to maximise output and yieldCost- Drive waste reduction and cost improvement using Lean methodologies- Manage overtime and worked hours within agreed CPU targets- Identify and deliver margin improvement opportunitiesWhat We're Looking ForEssential- Proven leadership experience (5+ years) within a manufacturing environment- Strong knowledge of Lean manufacturing and OEE- IOSH General Certificate- Leadership qualification (Level 3 or equivalent)- GCSE English (Grade C or above)- Strong people management, coaching, and communication skills- A results-driven, ethical leader who remains calm under pressureDesirable- Leadership qualification Level 4 or above- IOSH for Managers- Practical experience delivering improvement projects- Advanced IT skills and report writing abilityWhy Join Us?- Competitive Salary- 31 days holiday (increasing with service within 2 years), plus an additional paid day for your birthday with the option to buy more holiday via salary sacrifice- Pension – with up to 4 x salary & income protection, with the option to potentially save on tax and National Insurance via our salary sacrifice arrangement- Comprehensive health & well-being benefits including access to in-house occupational health & well-being resources, discounted gym memberships, employee assistance programme, & mental health resources- Heavily discounted group discount scheme on all products- Salary sacrifice benefits – enjoy perks such as pension, cycle to work, electric car purchase, and additional annual leave, while potentially reducing your tax and NI contributions- Career development and continuous learning opportunitiesImportant Information About Right to WorkWe're delighted that you're considering joining our team. For this role, applications will only be accepted from individuals who already have the right to work in the UK, or who can independently secure this right. This position does not meet the Home Office requirements for employer visa sponsorship.If you're unsure about your eligibility, you can find helpful information on the UK government website Visas and immigration - GOV.UK . Thank you for your understandingOur Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Companys value of Succeed Together we are committed to Equality, Diversity and Inclusion. We recruit the best person for the job regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees.TPBN1_UKTJ

Your new companyOperating both in the UK and across the world, they are a leading contractor delivering projects across multiple sectors including; real estate, defence, education, highways, rail and water.Your new roleWorking on a major highways improvement scheme in the Norfolk region, they require a Site Engineer to effectively and professionally monitor and supervise site works including subcontract packages. Delivered in accordance with company procedures, programme requirements and project specifications.Some of the duties involved (but not limited to): \n\n • Write and/or Review Temporary Works Design Briefs to the acceptance of the TWC\n, • Review designs and raise any queries to your Section Engineer.\n, • Understand the design specifications and drawings for your section. Challenge where relevant.\n, • Contribute to the project 4-week lookahead programme weekly for your works.\n, • Work with the Section Engineer and supervisors to manage any clashes with other site works\n, • Ensure accurate quality records are delivered in a progressive manner as construction works are completed\n, • Ensure quality records are captured and stored correctly. Utilising the Common Data Environment\n, • Contribute to delivering the Inspection and Test Plans for your works\n, • Identify Non-Conformances and ensure they are promptly reported & closed out.\n\n What you'll need to succeed \n\n • Experience in delivering major highways schemes\n, • Setting and experience using engineering surveying tools\n, • Degree level qualification in a Civil Engineering allied subject or HND in Civil Engineering and vocational training in Engineering\n, • Formal training in Health & Safety and Environmental Management (SMSTS, SEATS)\n, • Relevant CSCS CardWhat you need to do now\n\n If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. \n Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new companyOperating both in the UK and across the world, they are a leading contractor delivering projects across multiple sectors including; real estate, defence, education, highways, rail and water.Your new roleWorking on a major highways improvement scheme in the Norfolk region, they require a Site Engineer to effectively and professionally monitor and supervise site works including subcontract packages. Delivered in accordance with company procedures, programme requirements and project specifications.Some of the duties involved (but not limited to):Write and/or Review Temporary Works Design Briefs to the acceptance of the TWCReview designs and raise any queries to your Section Engineer.Understand the design specifications and drawings for your section. Challenge where relevant.Contribute to the project 4-week lookahead programme weekly for your works.Work with the Section Engineer and supervisors to manage any clashes with other site worksEnsure accurate quality records are delivered in a progressive manner as construction works are completedEnsure quality records are captured and stored correctly. Utilising the Common Data EnvironmentContribute to delivering the Inspection and Test Plans for your worksIdentify Non-Conformances and ensure they are promptly reported & closed out.What you'll need to succeedExperience in delivering major highways schemesSetting and experience using engineering surveying toolsDegree level qualification in a Civil Engineering allied subject or HND in Civil Engineering and vocational training in EngineeringFormal training in Health & Safety and Environmental Management (SMSTS, SEATS)Relevant CSCS CardWhat you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.ukTPBN1_UKTJ

We are seeking an experienced and customer-focused Customer Care Office Manager to lead and develop a busy Customer Care department with our client based in Norwich. The successful candidate will be responsible for managing the customer care team, ensuring exceptional customer service delivery, driving departmental performance, and maintaining high levels of customer satisfaction in line with company standards and NHBC requirements. \n This is an excellent opportunity for a proactive leader with strong customer service, people management, and complaint resolution experience who thrives in a fast-paced environment. \n Key Responsibilities \n\n • Lead, manage, motivate, and develop the Customer Care team to achieve departmental and company KPIs.\n, • Set clear performance expectations and maintain high standards across the department.\n, • Conduct performance reviews, coaching sessions, and ongoing training to support employee development.\n, • Ensure all customer correspondence and defect-related issues are handled professionally, efficiently, and cost-effectively.\n, • Manage customer expectations and ensure adherence to company Customer Care Policies, Procedures, and Customer Pledge commitments.\n, • Identify, investigate, and resolve customer escalations before they become formal complaints.\n, • Support and oversee the management of formal complaints, ensuring issues are resolved in line with company procedures.\n, • Attend customer properties and development sites when required to meet with customers, site teams, and maintenance operatives.\n, • Build strong working relationships with Construction, Sales, Commercial, Technical, and Accounts teams to ensure effective communication and service delivery.\n, • Monitor customer satisfaction performance and implement improvements to enhance the customer journey.\n, • Ensure the department operates in accordance with Health, Safety & Environmental policies.\n, • Produce and analyse departmental reports, identifying trends and opportunities for continuous improvement.\n, • Drive a culture of customer excellence throughout the business.\n\n Skills & Experience Required \n\n • Previous experience in a Customer Care Manager, Customer Service Manager, or similar leadership role.\n, • Strong people management experience, including coaching, mentoring, and performance management.\n, • Experience handling customer complaints and complex escalated issues.\n, • Excellent communication and interpersonal skills with the ability to build relationships at all levels.\n, • Proven ability to manage multiple priorities and work effectively under pressure.\n, • Strong organisational and problem-solving skills.\n, • Experience working with KPIs and service performance metrics.\n, • High level of customer focus and commitment to service excellence.\n, • Good IT skills, including Microsoft Office and customer management systems.\n\n Desirable Experience \n\n • Experience within the Customer Services sector\n, • Experienced in managing a team\n, • Strong communication skills\n, • Fully conversant with Microsoft Package, including Excel and Word\n\n Personal Attributes \n\n • Professional and customer-centric approach.\n, • Strong leadership and motivational skills.\n, • Resilient and solutions-focused.\n, • Calm under pressure and able to manage challenging situations effectively.\n, • Confident decision-maker with excellent attention to detail.\n, • Team player with a collaborative working style.\n\n Please apply with your up to date CV.

QHSE Manager \n\n • Location: Norwich\n, • Monday to Friday Days\n, • £50,000 - £60,000\n\n We are seeking a QHSE Manager to lead and continuously improve the Quality, Health, Safety, and Environmental (QHSE) management systems at our manufacturing facility. This role is crucial for ensuring that our products, processes, and systems consistently meet customer expectations, regulatory requirements, and industry standards, while maintaining a safe and environmentally responsible workplace. \n Day-to-day of the role: \n\n • Lead the implementation and management of the Quality Management System (QMS) in accordance with ISO 9001 standards.\n, • Develop and monitor quality KPIs, manage customer complaints, and lead quality audits.\n, • Implement and monitor health and safety policies, conduct risk assessments, and lead incident investigations.\n, • Ensure compliance with environmental legislation, develop environmental policies, and conduct audits.\n, • Act as the site lead for QHSE matters, providing guidance and support to the team.\n, • Drive continuous improvement projects to enhance product quality, process capability, safety performance, and environmental standards.\n\n Required Skills & Qualifications: \n\n • Certifications in Quality, Health & Safety, or Environmental Management (e.g., ISO 9001 Lead Auditor, Six Sigma, NEBOSH, IOSH, ISO 14001).\n, • Degree or equivalent qualification in Quality, Engineering, Manufacturing, or a related discipline preferred.\n, • Minimum 3 years’ experience in QHSE or Quality Management within a manufacturing environment.\n, • Strong working knowledge of ISO 9001, ISO 14001, and ISO 45001 management systems.\n, • Proven experience in leading quality improvement initiatives and managing audits.\n, • Strong leadership, communication, and stakeholder management skills.\n, • Proficient in Microsoft Office applications and QHSE management systems.\n\n Benefits: \n\n • Competitive salary and benefits package.\n, • Opportunities for professional development and certifications.\n, • Supportive and dynamic work environment focused on continuous improvement and operational excellence.\n\n To apply for the QHSE Manager position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this role.

Your new companyAre you a quality-driven professional with a strong engineering foundation and a passion for building robust systems that make operations safer, smarter, and more consistent? We are looking for a Quality, Health & Safety Manager who will take ownership of the QHSE strategy and lead the charge in elevating standards across the business. Your new roleYou will lead all quality and health & safety strategy for the site, with a supporting team of QA's, QC's and an experienced HSE Co-ordinator. \n\n • Quality Strategy - Develop, implement, and continuously refine our Quality Management System, ensuring compliance with ISO standards and customer expectations.\n, • Process Improvement - Drive root-cause analysis, corrective actions, and long-term preventive measures across engineering and production.\n, • Health & Safety Oversight - Maintain a safe working environment through audits, risk assessments, and proactive safety initiatives.\n, • Cross-Functional Leadership - Partner with engineering, operations, and senior leadership to embed quality into every stage of the product life cycle.\n, • Compliance & Auditing - Lead internal audits, manage external certification bodies, and ensure documentation is always audit-ready.\n\n What you'll need to succeed \n\n • A strong engineering background - mechanical, manufacturing, electrical, or similar.\n, • Proven experience in quality management, ideally within a technical or industrial environment.\n, • Solid understanding of ISO 9001, continuous improvement tools (5 Whys, FMEA, Six Sigma), and risk-based thinking.\n, • Confident communicator who can influence, coach, and challenge.\n, • A proactive mindset with a passion for building systems that prevent problems rather than react to them.\n, • Health & Safety qualified (Nebosh Gen Cert/Diploma)\n\n What you'll get in returnWorking 37.5 hours, with an early finish on Friday. Salary range £50-60k, enhanced pension, 25+8 holidays, free parking, 4 x life assurance, enhanced sick pay scheme following probationary period. Annual management bonus.What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. \n Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Recruitment Resourcer \n Norwich | Full Time | Permanent \n Join a National Multi-Branded Business and Help Shape Its Future Talent \n Are you a driven recruitment resourcer, talent acquisition coordinator, talent sourcer or recruitment administrator looking for more than just another recruitment role? \n This is a rare opportunity to join the in-house Recruitment Team at the UK's leading home improvement businesses. Operating across multiple brands and locations nationwide, we are looking for a proactive Recruitment Resourcer to help us attract, engage and hire exceptional talent across a wide range of vacancies. \n Whether you're currently working in recruitment, HR, administration, or talent sourcing, this role offers the chance to develop your career within a busy, supportive and professional in-house recruitment team. \n Working closely with our Senior Recruitment Partner and wider HR function, you will play a vital role in delivering an outstanding recruitment experience for candidates and hiring managers alike. \n What You'll Be Doing \n\n • Proactively sourcing and identifying candidates through job boards, LinkedIn, databases and social media platforms.\n, • Supporting recruitment campaigns across a variety of business functions and locations.\n, • Conducting initial candidate searches and screening activities.\n, • Building and maintaining talent pipelines for current and future hiring needs.\n, • Creating and managing engaging job adverts across multiple advertising channels.\n, • Coordinating interviews, candidate communications and diary management.\n, • Maintaining recruitment systems, candidate records and vacancy information accurately and compliantly.\n, • Producing shortlists, reports, recruitment trackers and interview documentation.\n, • Supporting onboarding and pre-employment administration activities.\n\n What We're Looking For \n We're interested in speaking with people who: \n\n • Enjoy identifying and engaging talent.\n, • Organised, proactive and able to manage multiple priorities.\n, • Have excellent attention to detail and administrative skills.\n, • Are confident communicators who enjoy building relationships.\n, • Have experience within recruitment, HR, administration, customer service or a similar support role.\n, • Are comfortable using Microsoft Office and learning new systems.\n, • Have experience of candidate sourcing, recruitment administration or applicant tracking systems (desirable).\n, • Are looking to build a long-term career in Talent Acquisition, Recruitment or HR.\n\n What Makes This Opportunity Different? \n This is far more than an administration role. \n You'll gain exposure to recruitment across a national, multi-site organisation, working on everything from manufacturing, operational and corporate roles through to specialist and leadership appointments. \n You'll be joining a business that values collaboration, continuous improvement and people development, with the opportunity to learn from experienced recruitment professionals and develop a rewarding career within Talent Acquisition and Recruitment. \n Why Join Us? \n\n • Competitive Salary\n, • 31 days holiday, increasing to 33 days after 2 years of service, plus have your birthday off\n, • Paid time off annually to volunteer\n, • Comprehensive health & well-being benefits including cycle to work scheme, 24hr remote access to a doctor, heavily discounted gym memberships and free access to mental health first aiders\n, • Group Perks and freebies on days out, cinema, theatre, eating in and out, mobiles phones, a new car, food shopping and most major high street retailers\n, • Opportunity to work with a forward-thinking and supportive team.\n, • Career development and continuous learning opportunities.\n\n Ready to Start Your Recruitment Career or Take It to the Next Level? \n If you're proactive, people-focused and excited by the challenge of finding great talent, we'd love to hear from you. \n Join us and help shape the future workforce of one of the UK's leading home improvement businesses. \n Important Information About Right to Work \n We’re delighted that you’re considering joining our team. For this role, applications will only be accepted from individuals who already have the right to work in the UK, or who can independently secure this right. This position does not meet the Home Office requirements for employer visa sponsorship. \n If you’re unsure about your eligibility, you can find helpful information on the UK government website . Thank you for your understanding \n Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Company’s value of “Succeed Together” we are committed to Equality, Diversity and Inclusion. We recruit the ‘best person for the job’ regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees.

Marketing ExecutiveFull-time · 37.5 hours per weekDriving licence and access to a car required \n Are you a proactive and creative marketing professional ready to make an impact? We’re looking for a Marketing Executive to join our collaborative Business Development, Marketing & Communications team. This is a fantastic opportunity to contribute to strategic marketing initiatives and support business growth across a range of sectors. \n About the Role: \n You’ll work closely with internal teams to develop and deliver sector-specific marketing campaigns, manage events, and support business development activities. This role is ideal for someone who thrives in a fast-paced environment and enjoys taking ownership of projects from concept to completion. \n Key Responsibilities: \n\n • Campaign Management: Coordinate and implement targeted marketing campaigns, ensuring timely and budget-conscious delivery.\n, • Content Collaboration: Partner with digital and design teams to create compelling content and marketing assets.\n, • Event Coordination: Organise and support events, handling logistics, promotional materials, and post-event analysis.\n, • Performance Monitoring: Track campaign performance and provide insights for continuous improvement.\n, • Stakeholder Engagement: Work with internal stakeholders to align marketing efforts with business goals.\n, • Administrative Support: Manage day-to-day marketing and business development tasks.\n, • Project Ownership: Lead marketing initiatives with a focus on quality, consistency, and results.\n\n About You: \n Essential Skills & Experience: \n\n • Proven experience in marketing campaign coordination\n, • Strong understanding of digital marketing tools and platforms\n, • Excellent communication and collaboration skills\n, • Strong organisational and project management abilities\n, • Analytical mindset with experience in performance reporting\n, • Proficiency in marketing software (e.g., CRM, email platforms, analytics tools)\n, • Basic design or content creation skills (a plus)\n\n Personal Attributes: \n\n • Self-motivated and results-driven\n, • Adaptable and flexible with changing priorities\n, • Strong interpersonal skills and a team player\n\n What’s in It for You: \n\n • 24 days holiday + 8 bank holidays\n, • Professional subscriptions paid\n, • Medicash health plan\n, • Life assurance\n, • Pension (5% employee, 3% employer)\n, • Annual salary review\n, • Option to purchase private medical insurance\n, • 10 days paid sickness\n, • Group income protection\n\n Interested? \n Please call Michelle Topley on or email your CV to . Alternatively apply online.

Quality Control Technician \n Location: Norwich Full-Time | Temporary 3 – 6 months \n About the Role \n An exciting opportunity has arisen for an experienced Quality Control Technician to join a well-established engineering and manufacturing business. Working within the Quality Department, you will play a key role in ensuring that components, assemblies, and finished products meet stringent quality standards and engineering specifications. \n This is an excellent opportunity for a quality-focused individual who enjoys working in a hands-on manufacturing environment and is passionate about continuous improvement, accuracy, and maintaining the highest levels of product quality. \n Key Responsibilities \n\n • Carry out inspections of purchased goods both at supplier premises and upon receipt, completing all required documentation and reports.\n, • Inspect in-house manufactured components to ensure compliance with engineering drawings and specifications.\n, • Perform inspections during the build process, on final assemblies, and on returned equipment.\n, • Conduct dimensional checks and investigations as required, recording findings accurately.\n, • Undertake calibration of measuring instruments, including micrometres, verniers, pressure gauges, and other precision tools.\n, • Maintain calibration records and procedures in line with business requirements.\n, • Monitor and report on temperature control within the standards room.\n, • Ensure all quality activities are completed accurately, efficiently, and within agreed timescales.\n, • Adhere to all health and safety procedures and contribute to maintaining a safe working environment.\n, • Support the wider Quality team and undertake additional duties as reasonably required.\n\n About You \n To be successful in this role, you will have previous experience within a Quality Control position in a manufacturing or engineering environment and be confident using a range of inspection and measurement equipment. \n Essential Requirements \n\n • Previous experience working in a Quality Control role.\n, • Experience using and programming Coordinate Measuring Machines (CMM).\n, • Knowledge of calibration methods for mechanical tooling.\n, • Ability to read and interpret engineering drawings.\n, • Experience using a variety of measuring instruments, including:\n \n, • Internal and external micrometres\n, • Depth gauges\n, • Verniers\n, • Measuring equipment up to 1.5 metres\n \n, • Experience working within a manufacturing environment.\n, • Competent user of Microsoft Office and business IT systems.\n, • Excellent analytical, problem-solving, and decision-making skills.\n, • High level of attention to detail and accuracy.\n, • Strong written and verbal communication skills.\n, • Ability to work to challenging deadlines.\n, • Self-motivated with a proactive approach.\n, • Strong team player with a desire to contribute to business success.\n\n Hours & Salary \n\n • 7.45 – 4.30 Monday – Thursday 7.45 – 12.15 Friday\n, • £13.73 - £15 per hour\n\n What We're Looking For \n We're seeking a motivated and detail-oriented individual who takes pride in quality, enjoys solving problems, and thrives in a fast-paced engineering environment. You'll be confident working independently while also collaborating effectively with colleagues across the business. \n Apply Today \n If you have a strong background in quality inspection, calibration, and manufacturing processes, and are looking for your next challenge within a successful engineering organisation, we'd love to hear from you. \n

Your new companyOperating both in the UK and across the world, they are a leading contractor delivering projects across multiple sectors including; real estate, defence, education, highways, rail and water.Your new roleWorking on the major highways improvement scheme in the Norfolk region, they require a Section Engineer. As Section Engineer, you will play a key role in overseeing critical elements of the works including earthworks and drainage. You will be responsible for ensuring works are delivered safely, efficiently and in line with programme, quality and technical requirements.Key responsibilities will include: \n\n • Managing and supervising site engineering activities across earthworks, drainage and highway construction packages.\n, • Ensuring all works are delivered in accordance with design specifications, quality standards and health & safety requirements.\n, • Reviewing drawings, design information and technical specifications, identifying and resolving construction issues.\n, • Coordinating subcontractors and supply chain partners to ensure successful delivery of works.\n, • Managing setting out, quality control and as-built records.\n, • Contributing to construction methodology reviews and ensuring buildability considerations are incorporated into delivery plans.\n, • Monitoring progress against programme and developing short-term plans to ensure key milestones are achieved.\n, • Supporting Site Agents and Project Managers with planning, reporting and technical compliance.\n, • Driving a right-first-time approach across all engineering activities.\n\n What you'll need to succeed \n\n • Proven experience delivering major highways or infrastructure projects.\n, • Strong background in earthworks, drainage, road construction and associated infrastructure works.\n, • Good understanding of highways specifications, quality processes and engineering assurance requirements.\n, • Experience managing subcontractors and coordinating multiple work fronts.\n, • SMSTS & CSCS card.\n, • Valid driving licence\n\n What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. \n Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Civil Engineer Norwich Up to £45,000 + hybrid working The workload for the civils team here is bursting at the seams! Having successfully expanded the team with two new starters earlier this year, we’re now looking to recruit an additional Civil Engineer to support continued growth. This is an excellent opportunity for someone looking to develop their technical expertise within a supportive and collaborative environment. The successful candidate will work on a diverse range of projects, including residential, commercial, and infrastructure developments, alongside experienced professionals and play a key role in the ongoing development of our Civil Engineering team. Key Responsibilities: - Design and develop drainage and highway schemes, ensuring compliance with relevant standards and regulations. - Collaborate with multidisciplinary teams to deliver projects on time and within budget, contributing to project planning and execution. - Utilise software tools such as AutoCAD, Site 3D, PDS, and Causeway Flow to produce detailed engineering drawings and models. - Conduct site visits and inspections to assess project progress and compliance with design specifications. - Prepare technical reports, feasibility studies, and project documentation, ensuring clarity and precision in communication. - Engage with clients, stakeholders, and regulatory bodies to gather requirements and provide updates on project status. - Stay updated with industry trends, best practices, and advancements in civil engineering technologies. - Mentor junior engineers and contribute to knowledge sharing within the team, fostering a culture of continuous improvement. Requirements: - Ideally based in Norfolk or willing to commute to our Norwich office. - Degree qualified in Civil Engineering or a related field, or possess equivalent relevant industry experience. - Approximately 3 – 5 years’ experience in drainage and highway design, with a proven track record of successful project delivery. - Proficient in using engineering software, particularly AutoCAD, Site 3D, PDS, and Causeway Flow. - Actively progressing towards professional membership with the Institution of Civil Engineers (ICE) or a similar professional body. - Strong understanding of Construction (Design and Management) Regulations (CDM) and health and safety requirements in civil engineering. - Excellent communication and report writing skills, with the ability to convey complex technical information clearly to non-technical stakeholders. - Demonstrated ability to work effectively as part of a technical team, contributing positively to team dynamics. - Full UK driving licence to facilitate site visits and client meetings. Nice to Have: - Experience with sustainable drainage systems (SuDS) and environmental impact assessments. - Familiarity with project management methodologies and tools. - Knowledge of BIM (Building Information Modelling) practices and software. - Previous experience in client-facing roles, enhancing client relationships and project outcomes. What we offer: - 37.5 hours working week with a focus on work-life balance. - Hybrid working model, allowing for 2 days per week in our Norwich office. - Flexible working arrangements to accommodate personal commitments. - Payment of up to two professional memberships per year to support your career development. - Comprehensive mentoring, continuing professional development (CPD), and knowledge sharing opportunities. - Cycle to work salary sacrifice scheme to promote sustainable commuting options. - Additional benefits and perks to enhance your employment experience. - Pension scheme with a 5% employer contribution to support your future. For more information and a confidential chat, speak to Darryl Yates at Flux Consulting today on (phone number removed)

We are seeking a Senior Project Manager to play a key role managing our client in key Gas Transmission Asset Upgrades. The role will involve working in a dynamic and fast paced organisation and will afford the candidate the opportunity to work on strategic projects and stakeholder management, developing further within the role of project management. Duties and Responsibilities • Take all necessary actions to ensure that work is carried out within the project requirements and timescales. Managing the Company’s obligations and rights under the terms of the contract. • Preparing and maintaining project documentation, including Risk Register, Issue Register, Daily Log, Project schedules, Project Budgets and Governance approvals; • Provide up to date and accurate reports and presentations on the Project progress and highlight any potential risk to the relevant parties. • Responsible for developing and establishing excellent working relationships through effective communication with the Client, designers and Stakeholders. Liaising with Client to build trust and enhance understanding. Attendance at meetings and attendance at Client events. • Support / help facilitate project meetings and support on accurate recording of meetings. • In conjunction with the project manager and Quantity Surveyor, the preparation of accurate CVR’s, the achievement and improvement of the project target profitability, the identification of project risks and opportunities and advise on forecast monthly turnover. • Promote high standards of health and safety and environmental management by attending Health & Safety Meetings, developing Health and Safety Plans, ensuring compliance with Company procedures, carrying out SHEQ and quality audits and setting a good example. • In conjunction with the other internal teams assess, select and appoint the sub contractors based on their financial and quality of work performance. Undertake regular reviews to ensure work is being carried out to a high and safe standard. Agree scopes of each sub-contract package. • Travel within the UK to various locations shall be required regularly. Qualifications • You will have 10+ years relevant experience preferably with a construction / energy / engineering background. • Technical knowledge of Gas process systems would be advantageous. • Awareness of key aspects of commercial management, including scope, change and forecasting management. • Working knowledge of CDM 2015 Regulations the Designer and principal Contractor’s role. • Knowledge of the industry, environment and context, experience working within a similar regulated utility environment; experience delivering gas projects is desirable. • Excellent communication and written skills with the ability to communicate technical concepts to a non-technical audience; • Full, clean drivers licence. People are our business worldwide Orion Group was founded in 1987 and is now one of the largest, independent, international recruitment companies. We have a network of 200 employees working from 24 offices, delivering a range of services – Talent Acquisition, Recruitment Outsourcing Services, Retained Search, Global Workforce Solutions, Completions & Commissioning and Materials Management – across 68 countries. As a global leader in workforce solutions, we recruit personnel across the Engineering & Technical, Office & Commercial, Scientific and Skilled Trades disciplines, for sectors including Oil & Gas, Life Science, Power & Utilities, Constructions & Infrastructure, Manufacturing and Renewables

P+S Recruitment are pleased to be working on behalf of our clients, who are currently seeking a Manufacturing Engineer to join their team based in Norwich on a full-time, permanent basis. Main Responsibilities: Work with Engineering and Manufacturing to establish robust machine assembly processes. Investigate component failures and build issues in Machine Build. Participate in the Engineering Change process to ensure changes are prioritised and planned. Work with the quality and machine production departments to carry out PFMEAs of new products during the production engineering phase of projects. Ensure Engineering changes are incorporated into machine assembly processes and provide support when changes are adopted in Manufacturing. Work with suppliers to co-ordinate the introduction of Engineering Changes. Contribute to the investigation and resolution of problems raised through the company’s CAPA (Corrective and Preventive Action) system. Support third party certification activities to recognised standards such as BRC Global Standard, Packaging and Packaging Materials and ISO 9001. Abide by all statutory requirements and adhere to and promote all company policies and procedures including (but not limited to) those relating to HR, quality, food safety, environmental, and health and safety. Undertake any other reasonable duties as directed by the line manager. Qualifications & Experience: Bachelors degree in Mechanical, Manufacturing, Industrial Engineering or related degree. Demonstrable experience working in an Engineering or Manufacturing environment. Demonstrable root cause analysis and problem-solving skills with a logical and systematic approach. Proficient with MS Office or similar applications, including spread sheets, word processing, email and presentations. Person Specification: Demonstrable drive for continuous improvement. Excellent organisational, interpersonal, and oral and written communications skills. Self-motivated. Team player. Ability to work under pressure. Pays close attention to detail. To be able to adapt to new tasks or responsibilities as required. Able to travel with periodic evenings and overnight assignments, including domestic and international locations (approximately 10%). Working Hours: 38 Hours per week. Monday – Friday. * Core hours 08:00-16:30/09:00-17:30, depending on needs of the business

Mechanical Engineer Our client, a leading independent Oil & Gas operator are currently seeking a Mechanical Engineer to join their team. This is an exciting opportunity to join their Maintenance team which has a critical function in supporting their operation in the Southern North Sea. The Mechanical Engineer is responsible for providing discipline-specific support to help achieve the objectives of securing the reliability, availability, and operability of a wide range of mechanical equipment. The equipment includes, but is not limited to, static equipment such as piping, valves, filters, vessels, pumps, reciprocating engines, reciprocating compressors, and Gas and diesel engine-driven generator sets. Working within the regulatory framework and appropriate engineering standards, an engineer in this role is expected to help keep their mechanical equipment operable as required and in optimal condition, fuel-efficiency and with minimal unplanned intervention. This is a Monday to Friday role based in our Norwich office, initially on a 12-month contract. The role may require periodic travel to other company assets. Qualifications/Experience Ideally Engineering degree-qualified or HNC/HND with at least 8-10 years’ experience in the oil and gas offshore industry or other highly regulated industries. Detailed operational knowledge of oil and gas industry mechanical equipment and a sound knowledge of engineering, maintenance, and planning. Able to give timely guidance to management on the history and health of equipment such that major costs and outages are predicted, planned and budget approved. Diligent, hard-working, team player able to solicit help and co-operation from junior and senior colleagues, impartial and supportive of change Understanding of specifying equipment for use in hazardous areas Understanding of Management of Change processes and the importance it plays within an organisation Key Responsibilities Include: Provide mechanical engineering support to a variety of departments including Operations, Maintenance, Projects, Metering and Integrity Provide engineering guidance and support during operational shutdowns and outages Help eliminate mechanically-related production losses by measuring equipment performance, identifying improvement opportunities, planning, risk-assessing and implementing cost-beneficial improvement initiatives; undertake root cause failure analysis and make effective use of intrusive maintenance programmes by co-ordinating the requirements of differing trades for the same equipment Help deliver the company maintenance strategy and policies, prescribing equipment-specific routines and procedures Monitor maintenance requirements and effectiveness and help minimise both mechanical maintenance backlogs and interventions through regular review processes Specify, cost-analyse and procure replacement equipment in timely manner, ensuring company specifications and legislative requirements are met, such that equipment breakdowns and plant outages are minimised Complete required documentation and assurance systems, such as work planning, the submission and assessment or approval of Change Management applications, the update of equipment and documentation databases and the publication of reports Manage costs by controlling spends with third-party vendors and promote a ‘cost-challenge’ culture to secure value and cost-effectiveness from suppliers and contractors Be able to utilise an electronic maintenance system such as Maximo Carry out Site Assurance Surveys at onshore and offshore sites Provide technical training and guidance to Technicians and new recruits Safety & Environmentally Critical Tasks: Valve and Actuators Fundamental knowledge requirements for Mechanical Engineers supporting the performance testing, assurance, maintenance, and failure analysis of actuated and non-actuated valves. Safety & Environmentally Critical Courses: Accumulator/Pulsation Damper CompEx Ex11 Mechanical Competence or equivalent Hydraulic Awareness HVAC equipment and systems Benefits: Discretionary Bonus Private Medical Insurance & Dental Cover Flexible Benefit Allowance Life Assurance Excellent Pension Provision 25 days holiday + bank holidays Flex Days * Profit ‘Units’ Sharing Scheme For further details regarding this exciting opportunity please forward a copy of your CV today! Todd Hayes Ltd is an equal opportunities employer. Due to the large number of applications we receive I’m afraid we are unable to respond to everyone individually however your details will remain on file should another suitable opportunity become available moving forward. If we can take your application further, we will of course be in touch. Todd Hayes is acting as an Employment Business in relation to this vacancy. Todd Hayes Ltd

Manufacturing Quality Manager My client specialise in High-performance industrial solutions across multiple sectors including Oil & Gas, Marine and Power Generation. They have an opportunity for Quality Manager from a manufacturing background with the predominant focus being on Quality overseeing goods inwards, in-process and finished inspection of machined parts Job Role Summary: The Quality Manager is responsible for leading and continuously improving the Quality, Health, Safety and Environmental (QHSE) management systems across the manufacturing facility, with a strong emphasis on quality assurance, customer satisfaction, process improvement and operational excellence. The role will ensure products, processes and systems consistently meet customer expectations, regulatory requirements and industry standards while maintaining a safe and environmentally responsible workplace. The Quality Manager will champion a proactive quality culture throughout the business, driving compliance, continuous improvement and best practice across all operational areas. Main Duties and Responsibilities: Quality Management (Primary Focus) • Lead the implementation, management and continuous improvement of the Quality Management System (QMS) in accordance with ISO 9001 standards. • Oversee the activities of the quality assurance department and staff. • Coordinate all quality related correspondence with the customers representatives. • Drive a strong quality culture throughout the business, promoting right-first-time principles and continuous improvement methodologies. • Develop and monitor quality KPIs, ensuring robust reporting and analysis of trends, non conformances and improvement opportunities. • Lead internal and external quality audits, ensuring timely close-out of findings and effective corrective actions. • Manage customer complaints, warranty issues and non-conformances through structured root cause analysis and CAPA processes. • Collaborate closely with production, engineering and supply chain teams to improve product quality, manufacturing processes and operational performance. • Ensure effective control of documentation, inspection processes, calibration systems and quality records. • Support supplier quality management activities, including supplier audits, evaluations and performance improvement initiatives. • Facilitate continuous improvement initiatives using Lean, Six Sigma and problem-solving methodologies. • Ensure products meet customer specifications, contractual requirements and applicable industry standards. • Drive reduction in scrap, rework and quality-related costs across the facility. Health and Safety Management • Develop, implement and monitor health and safety policies, procedures and programmes to ensure a safe working environment. • Conduct regular risk assessments, workplace inspections and safety audits to identify hazards and implement corrective actions. • Lead incident investigations, root cause analysis and the implementation of corrective and preventive actions. • Coordinate and deliver health and safety training programmes to employees across the site. • Ensure compliance with Occupational Health and Safety legislation and ISO 45001 requirements. • Maintain records of workplace accidents, incidents and near misses, ensuring timely reporting and corrective actions. • Oversee emergency preparedness and response planning, including fire drills, evacuation procedures and first aid arrangements. Environmental Management • Ensure compliance with environmental legislation, ISO 14001 standards and sustainability objectives. • Develop and implement environmental policies and initiatives to minimise environmental impact and improve sustainability performance. • Conduct environmental audits and inspections to identify risks and opportunities for improvement. • Monitor waste management, emissions control and energy efficiency activities across the site. • Liaise with regulatory bodies and external agencies regarding environmental compliance and reporting. • Promote environmental awareness and sustainable working practices throughout the organisation. Leadership and Training • Act as the site lead for QHSE matters, providing guidance, coaching and support to managers and employees. • Coordinate cross-functional improvement activities to integrate QHSE best practices into day-to-day operations. • Deliver training and awareness programmes related to quality, health, safety and environmental standards. • Support the development of a culture focused on accountability, compliance and continuous improvement. • Manage QHSE priorities, resources and budgets effectively. Compliance and Reporting: • Ensure ongoing compliance with internal standards, customer requirements, certification bodies and regulatory obligations. • Prepare and present regular QHSE reports and performance metrics to senior management. • Maintain up-to-date knowledge of legislation, standards and industry best practices relevant to QHSE. • Support external certification and customer audits. Continuous Improvement: • Lead continuous improvement projects to enhance product quality, process capability, safety performance and environmental standards. • Use data analysis and performance metrics to identify trends, risks and improvement opportunities. • Promote proactive problem-solving and employee engagement in improvement activities. • Support operational excellence initiatives across the manufacturing facility. Education / Qualification Requirements: • Certifications in Quality, Health & Safety or Environmental Management (e.g. ISO 9001 Lead Auditor, Six Sigma, NEBOSH, IOSH, ISO 14001). • Degree or equivalent qualification in Quality, Engineering, Manufacturing or a related discipline preferred. Experience and Knowledge Requirements: • Proven experience in QHSE or Quality Management within a manufacturing environment. • Strong working knowledge of ISO 9001, ISO 14001 and ISO 45001 management systems. • Proven experience leading quality improvement initiatives within a manufacturing or engineering environment. • Experience managing audits, non-conformances, CAPA processes and root cause investigations. • Strong understanding of quality tools and methodologies including Lean Manufacturing, Six Sigma and statistical analysis. • Experience working within project-based or complex manufacturing environments. • Good understanding of environmental, health and safety legislation and compliance requirements. • Experience driving cultural change and continuous improvement initiatives. Skills and Competency Requirements: Essential: • Strong leadership and stakeholder management skills with the ability to influence at all levels. • Excellent communication skills, both written and verbal. • Strong analytical, problem-solving and decision-making capabilities. • Demonstrable experience in quality systems management and continuous improvement. • Ability to manage multiple priorities and deliver results under pressure. • High attention to detail and strong organisational skills. • Skilled in data analysis, reporting and KPI management. • Proficient in Microsoft Office applications and QHSE management systems. • Self-motivated with a proactive and improvement-focused mindset. • Strong facilitation and training skills. • Commercial awareness with a customer-focused approach. Technique-Recruitment Solutions Ltd is a proud equal opportunities employer, dedicated and specialist to the engineering and manufacturing industries. We work and support some of the most well-known companies in Norfolk and Suffolk. These vacancies are being advertised on behalf of Technique-Recruitment Solutions Ltd who are operating as an employment business and employment agency

Workshop Operative Our client, a successful manufacturing business are currently seeking a Workshop Operative to join their team. This is a full time permanent position, working in Norwich. Hours: Monday – Friday 8:00 AM – 5:00 PM Overtime is also available The ideal candidate will have a good engineering aptitude and will be of a practical nature and work ethic. Key Knowledge, Skills & Experience: Highly organised and able to work under high pressure during busy periods. Be able to reliably commute to the Norwich office Have a flexible approach to working hours and be able to work extended hours when required. Clean or near clean driving license is preferable Understand basic engineering drawings , methods and terminology. Understand the principles of engineering and good working practices. Ability to make basic calculations around material dimensions and specifications without the use of a calculator Adaptable, reliable, tolerant and determined. Key Responsibilities: To assist with or complete the construction, production and assembly of cases and affiliated products using a variety of hand tools or power tools. To fabricate and assemble sub-assemblies with sufficient lead time to enable others to complete more complex products as scheduled Liaise with the Workshop Manager, to implement work schedules to ensure the timely completion of all sales orders Ensure a high standard of quality production with continuous improvement, reporting any problems or potential problems to the Workshop Manager Train to be able to carry out the maximum range of tasks, for which they are capable, within the workshop department Comply with all aspects of the Health and Safety procedures at all times. Ensure that all defined personal protection equipment is utilised within the workshop or for the safe use of hand held tools e.g. hand routers, grinders, etc Support and assist the Workshop Manager and other Machine operators/Finishers. Liaise closely with other production functions to resolve assembly queries Benefits: 32 days per annum, including 8 days for public holidays Free parking Employee benefit scheme which offers (to employee and immediate family members): a Wellbeing Bundle that includes a 24/7 GP, mental health support, discounts on gym membership, financial advice, online exercise sessions, guides to eating healthily including recipes, plus a lot more. discounts and savings ranging from supermarket shopping, retailers (clothing, garden, pets, gaming, etc), eating out and takeaways, and Amazon, through to cinemas, days out, holidays, and lots more! Profit Share Bonus Scheme payable at the end of the financial year. * Opportunity for employees who work well to develop their way up skill levels and receive pay increases accordingly. For further details on this exciting opportunity, please forward a copy of your CV today! Todd Hayes Ltd is an equal opportunities employer. Due to the large number of applications we receive I’m afraid we are unable to respond to everyone individually however your details will remain on file should another suitable opportunity become available moving forward. If we can take your application further, we will of course be in touch. Todd Hayes is acting as an Employment Business in relation to this vacancy. Todd Hayes Ltd

QHSE Manager /Norwich/ Permanent – salary up to £60k per annum Position 1 Recruitment are currently seeking an experienced QHSE Manager to join our client’s innovative design and engineering manufacturing site based in Norwich. Please note that this role does not offer visa sponsorship. Applicants must have the unrestricted right to work in the UK at the time of application and throughout their employment. Key Requirements: Lead and maintain the company’s QHSE systems in line with ISO 9001, ISO 14001 and ISO 45001 standards. Drive a strong culture of quality, health & safety, environmental compliance and continuous improvement across the site. Manage internal/external audits, non-conformances, corrective actions and compliance reporting. Investigate customer complaints, incidents and root causes, implementing effective CAPA processes. Work closely with production, engineering and suppliers to improve product quality, processes and operational performance. Monitor QHSE KPIs, analyse trends and identify improvement opportunities. Ensure compliance with all relevant legislation, customer requirements and industry standards. Deliver QHSE training, guidance and support to employees and management teams. Lead continuous improvement initiatives using Lean and problem-solving methodologies. Support sustainability initiatives, waste reduction and environmental performance improvements. Requirement: Degree or equivalent qualification in Quality, Engineering, Manufacturing or a related discipline preferred. Relevant QHSE certifications desirable (ISO 9001 Lead Auditor, NEBOSH, IOSH, Six Sigma, ISO 14001). Minimum 5 years’ experience in a QHSE or Quality Management role within manufacturing. Strong knowledge of ISO 9001, ISO 14001 and ISO 45001 standards. Experience leading audits, CAPA processes, root cause analysis and continuous improvement initiatives. Knowledge of Lean Manufacturing and Six Sigma methodologies. Strong leadership, communication and stakeholder management skills. Excellent problem-solving, analytical and organisational abilities. Proficient in Microsoft Office and QHSE management systems. Self-motivated with a proactive, customer-focused approach. Apply today or contact Kirsty at Position 1 Recruitment on (phone number removed) for a confidential discussion

Electrical Supervisor - Solar PV & Battery Storage Full-Time, 40 hrs/week On behalf of an established and expanding renewable energy specialist, we're looking for a confident, hands-on Electrical Supervisor to join a team in Norwich, leading installation crews across solar PV and battery storage projects. About the Role You'll take day-to-day ownership of site performance - keeping installation crews on track, upholding safety and quality standards, and working alongside the Operations and Project Managers to see jobs through cleanly from start to finish, on time and within budget. Please note this role involves travel to sites, with overnight stays away from home when required. What You'll Be Doing Managing and mentoring electricians, improvers, site supervisors and subcontractors Championing a robust safety culture and ensuring on-site compliance throughout Supervising installation, testing and commissioning of solar and battery storage systems Running site inspections, risk assessments and quality audits Spotting opportunities for operational improvement and putting them into action Capturing lessons learnt through structured post-project reviews Fault-finding and resolving more complex electrical issues on site Keeping an eye on labour and materials usage to help control costs Working closely with Project Managers to hit deadlines and budget targets What We're Looking For A track record of supervising electrical teams or projects Practical experience installing solar PV and battery storage systems 18th Edition (BS 7671) qualification C&G 2391 Inspection & Testing Solid grasp of Health & Safety and CDM regulations Familiarity with G99/G100 grid connections and DNO liaison Commercial awareness for managing resources on site Full UK driving licence What's on Offer Salary up to £60,000, dependent on experience Overtime available Door-to-door pay Company pension Employee Assistance Programme Company van This is a genuinely exciting opportunity to join a well-established company in renewables at a time of real growth. If you're an experienced electrical supervisor ready for your next step, we'd love to hear from you. Please APPLY now or contact Lewis at Select Recruitment for further information

P+S Recruitment are pleased to be working on behalf of our clients, who are currently seeking a Machine Manufacturing Operative to join their team based in Norwich on a full-time, temporary basis. Main Responsibilities: Participate in the assembly, manufacture and test of Electrical and Mechanical products to agreed quality standards using approved methods and procedures Working to production schedules and targets to ensure timely output Assemble and test all products, electrical, mechanical or electro/mechanical as required by the demands identified via the production control works orders. Work as part of a flexible team using approved methods of assembly and test to produce products. Process orders in line with Master Production Schedule/Work to List Complete sub-assembly and spares work orders as per requested date Maintain quality standards and associated reporting procedures Be proactive in the development of existing and new products and quality standards Maintain accurate information systems as specified by the Manufacturing Manager Provide assistance to other departments and personnel as required Liaise with quality department, discussing all relevant issues inc drawing changes, BOM updates and manufacturing improvements Collective responsibility for tooling and work methods within the department Maintain good order of the company property and general housekeeping To abide by all statutory requirements including those relating to COSHH and health and safety. To ensure you read, understand and fulfil your responsibilities under the Company’s equal opportunities policy in place from time to time To adhere to and promote all company policies and procedures in place from time to time including those relating to HR and health and safety Work within the department, or as part of cross functional teams to implement continuous improvement working towards World Class Manufacturing To undertake any other reasonable duties as directed by the Manufacturing Manager Person Specification: Basic maths, literacy and ability to read a basic engineering drawing Use of basic hand tools and assembly techniques Able to accurately follow build procedures, engineering drawings Two years in a mechanical/electrical sub-assembly environment (desirable) Works well within a small team Attention to detail Ability to adapt to a wide range of tasks and willingness to learn Working Hours: 38 Hours per week Monday – Friday Core hours 08:00-16:30 * Earlier finish on Fridays

Health & Safety Placement Programme Our training will help you kick-start a new career in Health & Safety. We are recruiting for companies who are looking to employ our Health & Safety Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training courses will be provided. You will also have the reassurance of a job guarantee within 20 miles of your location upon completion. Whether you are working full time, part-time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is completed in 4 easy steps, you can be placed into your first role in as little as 3-6 months: Step 1 - Introduction to Health & Safety You will begin by studying the Introduction to Health & Safety online course. Here you will learn about the basics of health and safety. The course is delivered online in its entirety through video tutorials, quizzes and presentations. You will be given access to your own learning portal which allows you to study from anywhere. Upon completion of the course modules, you will sit a short, multiple choice quiz. Step 2 - NEBOSH You will need to decide whether you would like to study the NEBOSH General, Construction or the Fire Safety course, depending on the path that you intend your career to follow. You will have an expert tutor on hand if required. NEBOSH as a governing body sets such high standards that it’s therefore the most sought after qualification not only in the UK, but across the globe. Becoming NEBOSH certified truly sets you apart from the rest of the field. Step 3 - Risk Assessments The third step focuses on the practical application of what you have learned during your studies. You will write a series of risk assessments that need to be up to a workplace standard. This is not only to ensure that you have retained all that you have learned, but is also a requirement to gain your NEBOSH certification. Step 4 - NEBOSH Exams The final step will be to sit the official NEBOSH exams, which we will book for you once you are ready. The exams can be sat in one of the official NEBOSH testing centres, or online. (Online only currently available for general certificate).Once your exams have been passed, you will be ready to move onto our recruitment stage and start your new career within the world of Health and Safety. Your Job Upon Completion Once you have completed all of the mandatory training and exams, we will place you into an entry level health & safety role as either a advisor, officer or coordinator, where you will be guaranteed a starting salary of £25K-£40K. We have partnered with a number of large organisations strategically located throughout the UK, providing a nationwide reach of jobs for our candidates. Responsibilities: • Maintain and manage health and safety polices, safety training and document control systems • Maintain, update and create standard operating procedures and assist in the implementation of continuous improvement safety projects • Ensure all health & safety policies, procedures, rules and regulations are adhered to, regularly reviewed, updated and communicated • Complete regular reviews of risk assessments for all work equipment and operations • Ensure that all accidents are documented, investigated and recommend improvements • Conduct safety inspections, fire drills and fire alarms are correctly reported, safety inspections, risk assessments and lone working procedures are managed, and employees are aware of their responsibilities At a one off cost of £1095, or a deposit of £162 followed by 10 interest free monthly instalments of £113, this represents a great opportunity to start a rewarding career in health & safety and have a real career ladder to start climbing. If you are not offered a role at the end of the training we will refund 100% of your course fees. Read through the information? Passionate about starting a career in Health & Safety? Apply now and one of our friendly advisors will be in touch. ‘Please note that this is a training course and fees apply

We’re building thriving communities as one of the UK’s largest housing groups and a leading developer of affordable housing. We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes. If you want to experience work that’s truly rewarding, join us. Because when we achieve together, customers and communities thrive. Work for Orbit. Believe in people. The role Orbit is delighted to be recruiting for a Specialist Support Coach to join us in this brand new role to the organisation. This new and essential role will see the Specialist Support Coach manage a specialist caseload of customers with multiple and complex needs (including hoarding), providing intensive, person-centred support to sustain tenancies, reduce risk, and improve wellbeing. You will partner up with our Community Coaches in working within 1-1 with our customers and out in our wider communities, providing specialist and individual understanding to complex needs. This role will be based out of Norwich office and will be required to cover the East Anglia area - a driving license and access to your own vehicle will be required. This role is part of our Customer directorate where you'll help us to lead the way in keeping our promise to more than 100,000 customers. What you'll achieve Manage a specialist caseload of customers with complex needs (e.g., hoarding, mental health, neurodiversity, substance misuse, domestic abuse, offending history and self-neglect). Complete comprehensive assessments and develop tailored support plans; provide 1:1 ongoing support to sustain tenancies and improve outcomes. Carry out home visits where appropriate to complete assessments, deliver support and review progress. Coordinate referrals and contribute to the Better Days programme, working with operational teams to ensure a smooth customer journey. Build and maintain effective partnerships and referral routes with local services (including local authority, safeguarding and hoarding services) and represent the organisation at internal and external meetings. Lead and contribute to multi-agency working, coordinating actions across partners and internal operational teams to manage risk and achieve agreed outcomes. Maintain accurate, timely and confidential case records on the customer management system, meeting agreed service standards and information-sharing requirements. Monitor and report on activity and impact; provide insight on trends, gaps in services, emerging needs and risk to support service improvement. Handle challenging conversations and behaviours professionally, balancing firm, proportionate challenge with empathy and support. Work in line with organisational policies and legislation, including health and safety, safeguarding, equality and diversity, data protection and the Code of Conduct.What you'll bring Essential skills Experience providing intensive support to people with multiple/complex needs (housing, social care or support services). Experience supporting hoarding, self-neglect and/or tenancy-related risk. Skilled in assessment, support planning, risk management and safeguarding (including capacity-related considerations). Able to work independently and flexibly, managing competing priorities within a high-risk caseload. Excellent communication skills; able to manage emotionally demanding situations calmly and professionally, using a firm, empathic and proportionate approach. Commitment to equality, diversity, inclusion and customer-focused service delivery. Enhanced DBS.Desirable skills Training/accreditation in hoarding, self-neglect and/or mental health interventions. Understanding of housing law, tenancy enforcement and proportionate legal remedies in complex cases. Evidence of achieving sustained outcomes in long-term, entrenched cases. Ability to contribute to service development and share learning/best practice across teams. Relevant qualification (e.g., HNC/HND in Housing, Social Care or similar) or equivalent experience, plus willingness to undertake role-specific trainingWhy Orbit? Choosing us means being rewarded in every sense. Here’s what you can expect to enjoy with us. A rewarding experience that works for you We strive to create an inclusive experience with benefits and wellbeing programmes designed to help you, and your loved ones, to thrive. For a better work life balance, we offer flexible working opportunities for many roles. A place to progress From training programmes to professional qualifications, we provide opportunities to learn and develop at every stage of your career. Whether you’re a student, graduate or experienced professional we’ll support you to grow. For leaders, our tailored development journeys are designed to stretch and strengthen your leadership skills. As well as practical training, we give you access to renowned business schools and experiential programmes for greater breadth and depth of learning. A purpose to feel proud of We’re proud to make a difference to people together. We’re values-driven with a commercial focus on performance - because the more profit we make, the more we can achieve for people. What brings us together is a passionate belief in progress and people. Read more about the values and purpose that drive us on our careers website. How we hire We aim to make our hiring process simple and fair: Online application Interview(s) Decision and offerWe put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check

HSEQ Engineer – Offshore Wind Industry Location: Copenhagen HQ, Norwich, Vejle Salary: Competitive Are you passionate about Health, Safety, Environment & Quality? Do you want to work in the green offshore wind industry where your skills and expertise will help secure a sustainable future based on renewable energy? Then keep reading – Cadeler is looking for an experienced HSEQ Engineer with your skills and interests! Cadeler is a global partner in the offshore wind industry, specializing in wind farm construction and maintenance. We are part of an industry that is now, more than ever, both relevant and in high demand. As our industry continues to grow, so do we! We are now looking for an HSEQ Engineer to be responsible for the HSEQ management activities for our Foundation Installation projects. What will you do? As our new HSEQ Engineer, you will be supporting the project leadership team on HSEQ related matters and be the main contact person for HSEQ activities on the project, particularly also towards the client. You will play a key role in strengthening HSEQ assurance by actively participating in audits and leading the development, implementation, and continuous improvement of processes and procedures. Your main tasks include: Planning, preparation and maintenance of project HSE Deliverables (i.e. H&S plan, Environmental Plan, Emergency management plans, etc.) Reviewing of all HSE requirements, legal and contractual, and ensuring compliance Coordination of HSE activities with Client and Subcontractors HSE reporting, internal & external Conducting and participating in HAZID sessions and Design Risk Assessments Review of installation Risk Assessment Method Statements (RAMS) Visiting vessels/ sites to monitor the implementation and effectiveness of HSE procedures Review of supplier and subcontractor HSE documentation (incl. supplier tender documentation) and performing/participating in supplier audits Conduct HSEQ incident investigations and general follow up on unwanted HSE incidents Support quality on process, deliverables and documentation To succeed in this role Being part of the Cadeler community means you will have a natural interest and care for the environment and our shared mission to speed up the green energy transition. Your environmental considerations and the safety of our people and the planet will be a key priority in your daily work. We are looking for an analytical profile, who is a self-starter with an ability to work with direction but little supervision. Someone who is adept at decision making and thrives in a fast-paced work environment. One who can communicate effectively at all levels of the organization and externally with both clients and suppliers. We think you will be a good match if you: Hold an engineering degree or NEBOSH National General Certificate Have solid experience working with HSEQ within the offshore wind industry. We are open to considering both experienced and senior candidates, depending on qualifications and overall fit. Are a certified ISO 14001 & 45001 (Lead) Auditor Are certified in Investigation training (e.g., TriPod Beta, Kelvin TOP-SET, etc.) Possess excellent IT skills, including Microsoft Office (Outlook, Word, Excel and PowerPoint) Has proven experience with Foundation Installatio, which is considered a strong advantage * Have fluency in English both written and oral. Come work with us! By becoming a Cadeler employee, you will be part of a rapidly growing company with a diverse and energetic team. We offer an exciting position focused on delivering excellence in the face of interesting new challenges, within a positive and rewarding work environment in an international company with great development possibilities. Cadeler is headquartered in Copenhagen, but we also have offices in Vejle, UK, and Taiwan, as well as colleagues working offshore aboard our fleet of Wind Turbine Installation Vessels (WTIV). To Apply If you feel you are a suitable candidate and would like to work for Cadeler, please click apply to be redirected to our website to complete your application

My client is looking for an experienced Financial Planner Assistant to join their established Financial Planning team; this is an excellent opportunity to join a well-established team of wealth management and retirement provision, professionals; this role has arisen out of company growth and is a brand new vacancy. You will ideally have experience working in a Financial Planning environment previously e.g. Independent financial advice practice, my client will also consider candidates from a pension or investment or other transferable admin support backgrounds. My client is one of the county’s leading employers, with excellent opportunities for personal and financial development and a history of facilitating the growth of their staff; their reputation is second to none. This role is based in my clients city centre office and due to the important nature of this vacancy the role will be permanently office based. Role purpose To provide sales support to Independent Financial Planners to assist them in obtaining new business and efficient servicing of existing business. Administration of new and existing life, pension and investment business. PA support to Financial Planner. Understanding of the provision of advice to clients in a compliant manner as detailed in the Company’s Manuals. Responsibilities Obtaining new business illustrations and processing of all new business, both online and paper based, as directed by the Technical Planner. The preparation of client portfolio reports and compliance requirements for appointments. Detailed knowledge and understanding of the Company’s record keeping requirements to ensure files meet compliance requirements. Ensure all dealings with customers are carried out in a professional and courteous manner. Liaising with clients/insurance companies via a variety of methods. Administration of existing business. Appointment making, diary-keeping. Comply with the Company Compliance, TCF, T&C, financial crime and anti-money laundering procedures at all times. Ensure all supporting documentation is maintained as per the Company’s procedures. Maintain all standards of performance as required by the Company. Maintain and record own CPD. Skills required Understanding a range of products provided by the Company, i.e. pensions, investment, life assurance, etc. Computer literate – competence with using various software, including Microsoft packages. Knowledge of back office administration system (desirable). Working towards/maintaining basic technical knowledge and qualification (desirable) Telephone/communication skills. Customer service skills. Qualifications and experience Certificate in Financial Planning or working towards (desirable). Experience of working in a similar customer service/sales environment in financial services (desirable). Personal attributes Customer-oriented, attentive to detail and takes pride in own work Ability to maintain a professional manner when under pressure Works well on their own and as part of a team Proactive, uses initiative and takes ownership Confident in contributing ideas to enable continuous improvement * Flexible, Adaptable and Organised Benefits Company pension 25 days holiday Death in Service 3 x Salary Health Cash plan Annual pay review Annual group bonus Regular work social events

WORKSHOP / PRODUCTION OPERATIVE BASED: North West of Norwich City Centre Fulltime hours – Permanent role HOURS: During this clients busy (peak period) they will need people to work 7am – 6pm Mon to Fri with some Saturday mornings work on a rota basis as well. SALARY: Based on experience a pay range of £13.53 p/hr – £13.84 p/hr, this is based on a 40 hour week with the opportunity of regular weekly overtime at an enhanced rate, during there peak period as detailed below. We are currently looking for operatives with an engineering bias who are good with their hands and experienced in using hand tools. Our client offers free parking They offer an employee benefit scheme which offers (to employee and immediate family members): a Wellbeing Bundle that includes a 24/7 GP, mental health support, discounts on gym membership, financial advice, online exercise sessions, guides to eating healthily including recipes, plus a lot more. discounts and savings ranging from supermarket shopping, retailers (clothing, garden, pets, gaming, etc), eating out and takeaways, and Amazon, through to cinemas, days out, holidays, and lots more! Profit Share Bonus Scheme payable at the end of the financial year. Opportunity for employees who work well to develop their way up skill levels and receive pay increases accordingly. Pay rate range is £13.53 p/hr – £13.84 p/hr, but it goes up with experience, our client starts from this point and then gauge upwards after skills are taught and learnt. Immediate starts available. JOB ROLE: To assist with or complete the manufacturing, production and assembly of our clients fabricated products and affiliated clients products using a variety of hand or power tools, working from technical drawings & complying at all ties with assembly methods and new solutions will be developed through close liaison with customers and in accordance with agreed fabrication principles and procedures. SALARY: Pay rate range is £13.53 p/hr – £13.84 p/hr this is based on a 40 hour week with the opportunity of overtime, reviewed after your probation period. HOURS: During this clients busy (peak period) they will need people to work 7am – 6pm Mon to Fri with some Saturday mornings work on a rota basis as well. Must have a flexible approach to working hours and be able to work extended hours on occasions when required. Longer hours normally required during Winter business peak (December to March inclusive) Normal working hours are 7:00am – 6:00pm (During the peak period) Basic hours 8:30am – 5:00pm Mon – Fri lunch 1:00-1:30pm KEY RESPONSIBILITIES AND ACCOUNTIBILITIES: Essentials of the role: 1. Workshop Operative: • To assist with or complete the construction, production and assembly of company products using a variety of hand tools or power tools, complying at all times with clients defined safe practices and methods, having the experience & knowledge of working from technical drawings is a distinct advantage. • To fabricate and assemble sub-assemblies with sufficient lead time to enable others to complete products as scheduled • Liaise with the Workshop Manager, to implement work schedules to ensure the timely completion of all sales orders • Ensure a high standard of quality production with continuous improvement, reporting any problems or potential problems to the Workshop Manager • Train to be able to carry out the maximum range of tasks, for which they are capable, within the workshop department • Comply with all aspects of the clients Health and Safety procedures at all times, ensuring any concerns are brought to the attention of the Workshop Manager without delay • Ensure that all defined personal protection equipment is utilised within the workshop or for the safe use of hand held tools e.g. hand routers, grinders, etc The ideal candidate will have a good engineering aptitude and will be of a practical nature and work ethic. Please contact us with an updated CV to apply and be considered. Technique-Recruitment Solutions Ltd is a proud equal opportunities employer, dedicated and specialist to the engineering and manufacturing industries. We work and support some of the most well-known companies in Norfolk and Suffolk. These vacancies are being advertised on behalf of Technique-Recruitment Solutions Ltd who are operating as an employment business and employment agency

Your new company Operating both in the UK and across the world, they are a leading contractor delivering projects across multiple sectors including; real estate, defence, education, highways, rail and water. Your new role Working on the major highways improvement scheme in the Norfolk region, they require a Section Engineer. As Section Engineer, you will play a key role in overseeing critical elements of the works including earthworks and drainage. You will be responsible for ensuring works are delivered safely, efficiently and in line with programme, quality and technical requirements. Key responsibilities will include: Managing and supervising site engineering activities across earthworks, drainage and highway construction packages. Ensuring all works are delivered in accordance with design specifications, quality standards and health & safety requirements. Reviewing drawings, design information and technical specifications, identifying and resolving construction issues. Coordinating subcontractors and supply chain partners to ensure successful delivery of works. Managing setting out, quality control and as-built records. Contributing to construction methodology reviews and ensuring buildability considerations are incorporated into delivery plans. Monitoring progress against programme and developing short-term plans to ensure key milestones are achieved. Supporting Site Agents and Project Managers with planning, reporting and technical compliance. Driving a right-first-time approach across all engineering activities. What you'll need to succeed Proven experience delivering major highways or infrastructure projects. Strong background in earthworks, drainage, road construction and associated infrastructure works. Good understanding of highways specifications, quality processes and engineering assurance requirements. Experience managing subcontractors and coordinating multiple work fronts. SMSTS & CSCS card. Valid driving licence What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Neighbourhood Officer Location: Long Stratton, Norwich, Salary: £36,778.73 per annum Fulltime: 37hrs per week Positions: 1x Permanent and 1x Fixed Term Contract (12 months) Are you passionate about creating safe, welcoming and well-maintained communities? We’re looking for a proactive and people-focused Neighbourhood Officer to join our collaborative Housing Team. In this varied role, you’ll manage neighbourhood and tenancy matters across our estates — from resolving anti-social behaviour and neighbour nuisance to carrying out estate inspections, supporting tenants, leading community improvement projects and working closely with partners such as the Police, Social Services, Mental Health Services and Early Help Hubs. You’ll bring experience from housing or another customer-focused environment, strong communication and negotiation skills, excellent attention to detail and the confidence to work independently while being part of a supportive team. A full, current driving licence is essential. For a full list of responsibilities, please see the attached Role Profile If you’re ready to make a visible difference to local communities and help deliver a high-quality service for tenants, we’d love to hear from you. Please note this role is subject to a Basic DBS check Closing date: 9th August 2026 Shortlist date: 10th August 2026 Interview date: TBC

HR Coordinator / Norwich / Permanent / Salary up to 30K per annum. Position 1 Recruitment is currently looking for a HR Coordinator to join our client's site in Norfolk. Our client, a respected producer of a unique product, is experiencing continuous growth and needs an experienced HR Coordinator to join their welcoming HR team. Benefits 31 days holiday, rising to 33 after 2 years + your birthday off Paid volunteer day each year Strong health & wellbeing package including cycle to work scheme, 24/7 GP access, discounted gym membership, and mental health first aid support As a HR Coordinator you will support the HR Administration team with day-to-day HR and payroll administration, ensuring processes are delivered consistently, accurately, and to a high standard. This role plays a key part in streamlining HR processes, supporting continuous improvement, and enhancing the overall employee experience. Responsibilities Provide end-to-end HR admin support across the full employee lifecycle (joiners, movers, leavers) Support the Shared Services (HR & Payroll) Manager and HR Admin team in delivering key HR processes Deputise for the Shared Services (HR & Payroll) Manager when required, including meetings and team oversight Own governance within HR Admin, ensuring policies, procedures, data integrity, and reporting standards are met Deliver accurate transactional HR admin activity, including onboarding, contractual changes, and exits Lead on reviewing HR & Payroll workflows, identifying inefficiencies and driving process improvements to improve accuracy, user experience, and efficiency Provide expert, proactive support to managers and employees, resolving HR and payroll queries and identifying root causes with long-term fixes Act as first point of contact for day-to-day HR queries, ensuring a consistent, professional service Maintain high-quality HR data, ensuring accuracy, compliance, GDPR alignment, and audit readiness Produce HR reports and support internal/external audits as required You will have Experience in HR administration, HR coordination, or shared services environment Strong attention to detail with the ability to manage high-volume administration Confident using HR/payroll systems and Microsoft Office – ERP / SAP system experience * CIPD qualified or working towards (desirable) To discuss further, please contact Aiste at (phone number removed) This position is not eligible for sponsorship with this company

Rullion are hiring a Shift Operations Manager for our rolling stock client based in Norwich. As the shift operations manager you will lead and coordinate a dedicated team of technicians, fitters, and assistants to deliver maintenance and repair activities on rolling stock. Along with management, you will carry out maintenance, fault-finding, repairs, investigations, and inspections as required. Required Qualifications/Experience: Recognised apprenticeship (City & Guilds BTEC minimum) with Mechanical, Electrical, or Electronic bias and NVQ Level 5 or equivalent. •Extensive engineering experience in rolling stock maintenance or comparable environment. (Avionics, automotive, military etc) •Strong knowledge of modern technical systems, fault-finding, and root cause investigation techniques. •Ability to interpret electrical and mechanical schematics confidently. •Strong understanding of production-based safety and risk management. •Proven ability to diagnose complex engineering problems. •Ability to maintain required competencies for a safety-critical role. •Commitment to maintaining specialist knowledge and professional development. •Customer-focused approach with high quality standards. •Effective teamwork skills and willingness to support colleagues. •Awareness of cost impacts and operational efficiencies. •Passion for continuous improvement and operational excellence. YOUR BENEFITS •Employee Assistance Programme. •Wellbeing program that supports employees with their physical and mental health. •Cycle to Work Scheme. •Company Sick Pay. JOB SPECIFIC BENEFITS •Competitive Salary •37 hour working week following a DuPont roster. •Salary sacrifice led pension plan that matches employee contributions up to 10% upon successful completion of probatio If you are interested in joining an innovative company who supports career progression, please hit apply

Are you looking for a rewarding role that will allow you to utilise your current skills to influence, support and encourages others to build a future? Are you looking for an opportunity to make a difference to people’s lives? If so, then this might be the position for you. We’re currently recruiting for an Employment Adviser to join our amazing team. You will provide advice and support to guide and encourage participants to overcome barriers to employment and achieve realistic job goals. You'll manage a caseload of participants, managing their journey to employment, be their coach and mentor and be the principle highly trusted contact to build strong positive relationships, guide, motivate, challenge, encourage and help customers obtain sustainable employment. Our ideal candidate will have excellent customer service skills, be target driven as well as a motivational adviser. You'll have a high level of initiative and motivation with the ability to seek out solutions to problems, and be able to work under pressure, without day to day supervision. However, we aren’t always looking for someone who ticks every single box we’re looking for someone who can provide a first class customer service, driven by our overarching aim to empower lives and improve communities. This is a rewarding role that will allow you to utilise your current skills to influence, support and encourages others to build a future and will also allow us to become better with your unique experiences. In return for your dedication, knowledge, and commitment, we're offering a competitive salary range of £26,500 to £29,545 per annum (dependent on experience) with these great additional benefits: • 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days) • 2 Volunteer Days • Pension - 5% Employee 5% Employer • Healthcare Cash Plan, incl. 3 x salary life assurance • Annual Pay Review • Refer a Friend Scheme • Free access to BenefitHub – an online portal with access to a wide range of retail discounts, cycle to work scheme and additional voluntary benefits There’s also the opportunity to progress your career within the Seetec Group. Interested? There’s an easy to apply route below to upload your CV! If you need any further information, talk to our experienced Internal Recruitment Team on (phone number removed). Seetec Group is an employee-owned organisation and we continually pride ourselves on our sense of community, both in the incredible work we do throughout UK and Ireland, and internally with our employee owners. People are at the front, centre and heart of every service we provide and each decision we make. Location: This is an office-based role, working in Norwich Hours: 37 hours a week. Monday to Thursday 8.30 am to 5pm, Friday 8.30 am to 4.30pm Closing Date: 05 August 2026 Key Responsibilities Meet, and strive to exceed, personal performance targets (Key Performance Indicators). Progressively manage a caseload of referred customers using a variety of appropriate strategies to help them overcome barriers to gaining employment. Deliver a positive experience to new customers, ensuring they engage with you and the programme. Achieve the Customer Service Standards required on the programme Facilitate a range of assessments with each individual, using a suite of tools, to fully understand a customer’s personal circumstances, ambitions and goals. Where required, provide appropriate advice and guidance on the basics of selfemployment and signpost customers to internal self-employment specialist that can further support customers in respect to self-employment. Co-produce personalised tailored Action Plans featuring SMART targeting to enable positive and timely progression. Provide tailored support in all aspects of job-search and interview preparation to ensure that customers are matched to the right job that enables them to sustain employment. Where required, provide appropriate training/guidance to customers to help them master digital technologies, for them to engage in guided self-service learning materials and online job vacancies. Ensure all relevant evidence requirements are met to verify job starts. Fully understand the local labour market, to source suitable job opportunities. Undertake direct marketing to employers using digital media e.g., email, LinkedIn, Facebook, Twitter etc. Market specific customers to employers. Identify the specific recruitment needs of employers and undertake tailored prescreens and group assessments. Develop relationships with key stakeholders to maximise job opportunities, i.e., federation of small businesses, chamber of commerce, JCP partnership managers Maintain hard copy and system-held customer records to the required compliance and quality standards. Develop an understanding of specialist signposting services in the local area/region, building knowledge in areas such as specific disabilities, housing, benefits etc. Knowledge to be applied where appropriate during caseload management. Proactively participate in continuous improvement activities to ensure that the service continues to deliver excellent customer service Acts as an employee owner always considering the best interests of the company, shareholders and other colleagues Ensures best practice is identified, adhered to and championed Is prepared to work flexibly to meet the needs of the role, including any necessary travel and overnight stays Accountable for own professional development and undertake necessary training as identified in the Performance Review process. To handle personal data in accordance with the organisation's data protection policy. Actively participate in, and promote Prevent and the safeguarding of children, young people and vulnerable adults. Adhere to the company’s policies and procedures always, including safeguarding, equality, diversity and inclusion, quality, health and safety and IT. To undertake any other duties, as required, appropriate to the post

Maintenance Engineer - Norwich £50,000 - £52,000 Continental Shift 25 Days holiday, Employee Assistance Program, Life Insurance x4, Private Health Care package, Long Service Awards, 12% Pension Scheme Our client is a leading manufacturer that is dedicated to producing products that's quality is recognised as second to none. With a strong order book and due to growth into various export markets they are looking for a Maintenance Engineer to join their Engineering team. Role & Responsibilities: Respond to machine breakdowns with a view to minimising downtime and improving long term machine reliability Execution of the Lead/Senior Maintenance Engineer's plan to work preventatively in addition to reactively Use of appropriate root cause analysis tools & 5S Actively support a culture of Continuous Improvement, looking at ways to engineer out persistent problems Carry out routine Planned Preventative Maintenance Accurately record all maintenance tasks performed on an electronic reporting system Knowledge, Skills & Experience: Formal Engineering Qualification - C&G Level 3, NVQ Level 3, Apprenticeship trained Continuous improvement knowledge Strong knowledge of good engineering standards Experience in Engineering, manufacturing or production environments Benefits Package: £50,000 - £52,000 Continental Shift 25 Days holiday, Employee Assistance Program, Life Insurance x4, Private Health Care package, Long Service Awards, 12% Pension Scheme If you are interested in the role or looking for something similar please contact our Managing Consultant, Emma Hardman Code: INDENM If you are interested in this position please click 'apply'. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business

About MoneyboxMoneybox is the award-winning app that helps you turn your money into something greater. We’ve brought saving, investing, home-buying, and retirement services all together into one simple app, so it’s easier than ever to achieve your goals and build wealth, whatever your starting point. Job BriefWe are looking for a Lead QA engineer to join our team, who enjoys working in a fast-paced environment. You will be working with a high calibre team to continuously develop new products/features. • This is a hands-on role and as a senior member of the QA team, you’ll help ensure the quality of Moneybox products, reporting into the Senior QA lead., • Seamlessly deliver numerous large and complex projects, acting as the sole QA on a squad, managing competing workstreams through strong prioritisation and time management., • Drive a "quality is everyone's responsibility" philosophy, influencing team members to prioritise collective success., • Collaborate with stakeholders to define testing and release strategies that effectively balance risk, speed, and quality., • Run engaging, cross-functional team meetings (e.g. amigos, retrospectives, go/no-go) that promote positive outcomes and actions., • Apply a risk-based approach to QA activities, focusing on high-value areas rather than testing for the sake of testing, leveraging AI tooling to support activities., • Identify and communicate issues, dependencies, and solutions to the squad and senior management, ensuring strong coordination and prioritisation., • Assess features for test automation suitability, collaborating with engineers on various test types and contributing to end-to-end automation., • Own QA metrics, perform root cause analysis, and champion continuous improvement in ways of working, processes, and tooling., • Proactively support team members through mentoring, coaching, and management to foster their career growth., • Be a visible leader and role model within the QA team, actively supporting departmental operations and promoting learning and sharing across the QA function., • Represent Moneybox externally in the tech community, bringing fresh new ideas back to the team., • You're enthusiastic about working in a fast-growing Fintech and dedicated to making a positive impact on personal wealth, with a strong interest in technology and QA developments., • You possess an excellent understanding of testing techniques and can effectively coach and mentor your team on their application., • You're comfortable in multi-disciplinary teams, working closely with developers, and demonstrate strong analytical, critical thinking, and problem-solving skills., • You have proven experience in designing and implementing comprehensive test plans and automation frameworks., • You exhibit strong organisational skills, meticulous attention to detail, and a pragmatic approach to bug reporting, understanding risk, impact, and dependencies., • At least 7 years of broad QA experience, with a number of years in a lead QA role, including a proven track record of mentoring and coaching., • Extensive backend system testing skills and understanding of programming languages, and API architectures., • Deep understanding of Mobile app, web, API, and database testing technologies and frameworks., • Experience with various automated testing techniques and a solid background in test data design and implementation strategies., • Proven ability to work effectively with senior leadership to build strong relationships and drive continuous improvement., • Opportunity to join a fast-growing, award-winning and super ambitious business., • Work with a friendly team of highly motivated individuals., • Be in an environment where you are listened to and can actually have an impact., • Thriving collaborative and inclusive company culture., • Competitive remuneration package., • Company shares, • Company pension scheme, • Hybrid working environment, • Home office furniture allowance, • Personal Annual Learning and Development budget, • Private Medical Insurance, • Health Cash Plan (cashback on visits to the dentist & opticians etc), • Cycle to work scheme, • Gympass subscription to a variety of gyms and wellbeing apps, • Enhanced parental pay & leave, • 25 days holiday + bank holidays with additional days added with length of service.Our Commitment to DE&I At Moneybox, we promote, support and celebrate inclusion, diversity and equity for all, so that everyone can bring their full selves to work. We believe that diversity drives innovation, and that if our team is representative of our community of customers, we can better support their needs. To ensure our recruitment processes provide an equal opportunity for all applicants to succeed, we encourage you to let us know if there are any adjustments that we can make. We are open-minded and always willing to go the extra mile to ensure all applicants can present their full self and potential. Visa Sponsorship:At this time we cannot offer visa sponsorship for this role and we cannot consider overseas applications. Working Policy:We have a hybrid policy that includes 2 days from our London office and 3 from home. If the role states it is either hybrid or remote candidates must be based within the UK.

We are seeking a proactive and customer-focused Customer Success Manager. As a CSM, you will be the primary point of contact for our clients, ensuring they achieve their desired outcomes with our products or services. You will work closely with clients to understand their needs, provide support, and drive long-term relationships. Your goal is to maximize customer satisfaction, retention, and growth. Job Responsibilities Customer Relationship Management: • Serve as the primary contact for onboarding, training, and ongoing support for customers., • Build strong relationships with customers to understand their goals and ensure their success. Onboarding & Training: • Guide new customers through the onboarding process to ensure a smooth implementation of our product/service., • Conduct product demonstrations and training sessions tailored to customer needs. Customer Retention & Growth: • Proactively monitor customer health and engagement, identifying risks and opportunities for expansion., • Collaborate with sales and marketing teams to identify upsell or cross-sell opportunities. Support & Issue Resolution: • Act as the customer's advocate within the organization to resolve issues promptly., • Coordinate with technical and product teams to address customer feedback and improve user experience. Performance Metrics & Reporting: • Track and analyze key metrics such as Net Promoter Score (NPS), churn rate, and customer satisfaction., • Provide regular reports and insights to management on customer trends and areas for improvement., • 3+ years of experience in customer success, account management, or a related field., • Experience in the SaaS, e-commerce, or finance industry is a plus., • Strong interpersonal and communication skills., • Excellent problem-solving and conflict-resolution abilities., • Proficiency in CRM software (e.g., Salesforce, HubSpot) and customer success tools (e.g., Gainsight, Totango)., • Ability to analyze data to make informed decisions., • A customer-first mindset with a passion for helping others succeed. Requirements • 3+ years of experience in customer success, account management, or a related field., • Experience in the SaaS, e-commerce, or finance industry is a plus., • Strong interpersonal and communication skills., • Excellent problem-solving and conflict-resolution abilities., • Proficiency in CRM software (e.g., Salesforce, HubSpot) and customer success tools (e.g., Gainsight, Totango)., • Ability to analyze data to make informed decisions., • A customer-first mindset with a passion for helping others succeed. Minimum Technical and Work Environment Requirements: • Internet Connection:, • Primary internet connection with a minimum speed of 15 Mbps., • Backup internet connection with at least 10 Mbps., • Backup connection must be capable of supporting work during a power outage., • Primary Device:, • Desktop or laptop equipped with at least:, • Intel Core i5 (8th generation or newer), Intel Core i3 (10th generation or newer), AMD Ryzen 5, or an equivalent processor., • A minimum of 8 GB RAM., • Backup Device:, • Must meet or exceed the performance of an Intel Core i3 processor., • Must be functional during power interruptions., • A functioning webcam., • A noise-canceling USB headset., • A quiet, dedicated home office space., • Peripherals and Workspace: A smartphone for communication and verification purposes., • Join Our Dynamic Team: Experience our fun, inclusive, innovative culture that values your unique contributions and supports your professional growth., • Embrace the Opportunities: Seize daily chances to learn, innovate, and excel. Make a real impact in your field., • Limitless Career Growth: Unlock a world of possibilities and resources to propel your career forward., • Fast-Paced Thrills: Thrive in a high-energy, engaging atmosphere. Embrace challenges and reap stimulating rewards., • Flexibility, Your Way: Embrace the freedom to work from home or any location of your choice. Create your ideal work environment., • Work-Life Balance at Its Best: Say goodbye to stressful commutes and hello to quality time with loved ones. Achieve a healthy work-life integration to perform at your best.

Growth Marketing Manager | Remote (UK) | Ecommerce Retailer | £65,000 - £85,000 Gleeson recruitment group has exclusively partnered with a health & wellbeing retailer to recruit a Senior Growth Marketing Manager into their team. A digital first retailer, they currently are going through a sustained period of growth, making this a very exciting time to join the business! As the Senior Growth Marketing Manager your role will focus on implementing the growth strategy across all performance marketing channels and driving acquisition to site. You will be responsible for the European paid media strategy, with a focus on budget spend, media mix, monitoring performance and channel optimisation. You will build test and reporting framework to implement continuous improvements to optimise performance. The Role: • Drive the performance marketing strategy across paid social, paid search, shopping, display and video., • Own and manage all aspects of the paid search landscape, from budgets, media mix, execution and post campaign analysis., • Using in depth reporting and data to understand where results are coming from and what areas need optimisation., • Optimise paid campaigns to ensure continuous growth, and drive performance for the business including, keyword research, automation, A/B Testing, copy changes, bid adjustments and so on., • Regular reporting and providing feedback to stakeholders on campaign performance., • Review budget spend and ensure spend is allocated in the right way and will yield the best results., • Collaborate with wider US and European marketing specialists to identify areas for growth in individual markets., • Be the main point of contact for agencies. The ideal candidate will love data, be results driven with an analytical mindset! Experience in the following is a must: • Strong Retail / Ecommerce experience, • Handled large budgets, in excess of £5 Million, • Extensive knowledge of the paid search, paid social and paid display landscape., • Deep understanding of customer analytics - CPA, ROAS & LTV, • Can thrive in a fast paced, performance driven environment, • Ability to look at data or results and make suggestions for optimisation and improvement, • Experience with a second European language isn't required but would be a plus! At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.

Rullion are hiring a Shift Operations Manager for our rolling stock client based in Norwich. As the shift operations manager you will lead and coordinate a dedicated team of technicians, fitters, and assistants to deliver maintenance and repair activities on rolling stock. Along with management, you will carry out maintenance, fault-finding, repairs, investigations, and inspections as required. Required Qualifications/Experience: Recognised apprenticeship (City & Guilds BTEC minimum) with Mechanical, Electrical, or Electronic bias and NVQ Level 5 or equivalent. -Extensive engineering experience in rolling stock maintenance or comparable environment. (Avionics, automotive, military etc) -Strong knowledge of modern technical systems, fault-finding, and root cause investigation techniques. -Ability to interpret electrical and mechanical schematics confidently. -Strong understanding of production-based safety and risk management. -Proven ability to diagnose complex engineering problems. -Ability to maintain required competencies for a safety-critical role. -Commitment to maintaining specialist knowledge and professional development. -Customer-focused approach with high quality standards. -Effective teamwork skills and willingness to support colleagues. -Awareness of cost impacts and operational efficiencies. -Passion for continuous improvement and operational excellence. YOUR BENEFITS -Employee Assistance Programme. -Wellbeing program that supports employees with their physical and mental health. -Cycle to Work Scheme. -Company Sick Pay. JOB SPECIFIC BENEFITS -Competitive Salary -37 hour working week following a DuPont roster. -Salary sacrifice led pension plan that matches employee contributions up to 10% upon successful completion of probatio If you are interested in joining an innovative company who supports career progression, please hit apply!

2 x Registered Veterinary Nurse Onsite Location: Norwich Contract: Permanent/Part-time (Both considered) Practice Type: First opinion Competitive Salary: £30,000 (DOE) (FTE, for part time hours) Hours: Negotiable (2 x RVNs) • 1 x 40 hour full time and 1 x 20 hour part time or, • 2 x 30 hour week commitment RVNs Your journey starts here. At CVS, caring is what we do. As a Veterinary Nurse, you'll be at the heart of promoting pet wellness—monitoring patients' health, supporting their recovery, and offering reassurance to the people who love them. Because for us, caring isn't just a job—it's in our nature. We put our people first—because when you're supported, you can deliver the very best care. With industry-leading learning, hands-on training, and guidance, you'll have everything you need to grow your skills and confidence. Whether you're looking to progress in your current role or explore new career pathways, CVS is the place to nurture your future career. Life at Willow Veterinary Practice, Norwich. Willow Veterinary Practice, Norwich is a small animal practice with a passionate team of vets, nurses, PCAs and receptionists. Our facilities give you the tools you need to deliver outstanding care. We pride ourselves on our friendly and collaborative environment where everyone is supported in providing the best possible care to animals. About you: We're looking for 2 dedicated Veterinary Nurses to join our team here in Norwich. No two days will be the same, you will: • Be passionate about delivering exceptional care to both our patients and their owners every day., • Support the outcome of patients care in all aspects of clinical work as part of the team., • Ensure Quality is maintained by keeping our practice in excellent condition- ensuring quality of care and the best possible outcomes for every patient, • Learn, develop and grow with us, taking advantage of ongoing training and development opportunities offered by CVS and our practice., • Contribute to creating a positive environment, fostering a friendly, welcoming and supportive team culture., • Communicate with confidence, use your exceptional communication skills—both written and verbal—to build strong, lasting relationships with colleagues, clients, and the pets they love. The benefits At CVS, we know that care for our patients starts with dedicated people like you. That's why we invest in your growth and your future. When you join us, you'll get: • RCVS fees paid in full, • Generous CPD allowance, Knowledge Hub access, BSAVA library, and funded advanced training opportunities, • Excellent Nursing Career Pathway, • Up to 33 days holiday (with the option to buy/sell), • Health cash plan, Employee Assistance Programme, Wellbeing Champions, and enhanced family leave policies, • Staff pet care discounts – 50% off services, MiPet food, and medications Join us at CVS We're committed to creating a workplace where everyone feels welcome, valued and able to do their best work. We foster an inclusive and equitable workplace, where diverse perspectives are invited and people feel safe to speak up. Wellbeing support is always available, from monthly line-manager check-ins to our network of 400 Wellbeing Champions, Pastoral Support Vets and personal mentors. We offer leading benefits and policies, such as our Health Shield which provides support for physical and mental health. Our aim is to free up clinical colleagues to do what they do best, so we offer practices a wide range of operational support. Central expert HR, recruitment, payroll, IT, finance, procurement teams are on hand to support with all aspects relating to the smooth running of each practice. We prioritise investment in our facilities, delivering significant enhancements across numerous practices through a dedicated multi-million-pound improvement fund.

Mercier Consultancy MD is excited to announce a vacancy for a Norwegian Speaking Customer Experience Agent who can work remotely from Greece! We are searching for motivated individuals eager to provide outstanding service to our Norwegian-speaking clients. This role is essential for ensuring customer satisfaction and fostering positive relationships while enjoying the flexibility of remote work. • Provide top-notch customer support in Norwegian through various communication channels, including phone, email, and chat., • Efficiently handle customer inquiries and resolve issues, ensuring a high standard of service., • Document interactions and maintain detailed records in our CRM system for effective follow-up., • Collect customer feedback to inform continuous improvement initiatives., • Collaborate with colleagues to share insights and enhance the overall customer experience., • Stay informed about products, services, and industry trends to assist customers effectively., • Fluency in Norwegian (both written and spoken) is essential; proficiency in English is beneficial., • Previous experience in customer service or related fields is preferred., • Excellent communication skills and a strong focus on customer satisfaction., • Ability to manage multiple responsibilities and prioritize effectively in a remote work environment., • Familiarity with CRM systems and online communication tools., • Proactive attitude towards problem-solving and finding solutions for customers., • A self-starter with the ability to work independently while contributing positively to the team., • Competitive Monthly Salary, • Fully Paid Training, • Fully Paid Relocation Package, • Health Insurance, • 2 Extra Salaries Per Year, • And Much More...

Location: Farnborough, Hampshire, GU14 8FF - Hybrid Remote Salary: £40,000 - £50,000 dependant on experience. Hours: Full-Time / Permanent, Start Date: Immediate At Tecna, we’re expanding, and we’re on the lookout for talented Project Managers to join our dynamic Projects team at our Farnborough headquarters. If you’re an ambitious, confident self-starter ready to be part of a growing creative company, this full-time, permanent position could be the perfect fit for you. As a Project Manager, you’ll collaborate closely with our Technical Designers and Operations team to bring stunning exhibition displays to life. Using designs from our Creative and Sales teams, you’ll manage the client's journey with Tecna, ordering parts and materials, booking labour and amenities and ensuring a smooth seamless delivery for our clients. No two projects are the same, and every day brings fresh, exciting challenges. If you’re passionate about design, eager to tackle new problems, and ready to make an impact, Tecna UK could be your next great opportunity. Why Tecna? • Join an innovative, forward-thinking company shaping extraordinary display experiences., • Work on exciting, one-of-a-kind projects that push creative boundaries., • Be part of a growing team where your skills and ambition will thrive. If you’re ready to take on a role where every day is different and your work truly matters, we’d love to hear from you! What You'll Do: • Work alongside Technical Designers to ensure all technical drawings, pick-lists, and cut-files are produced on-time., • Liaise with our key suppliers and in-house procurement team to ensure all framework, graphics and amenities are ordered on-time in the most cost-effective manner., • Liaise with the Operations team to ensure all displays are pre-built, installed and dismantled on-time and to spec., • Gather all necessary information and input this into our CRM systems., • Attend site regularly to oversee project delivery and perform handovers with clients., • Protect and report on profit margins, ensuring we are as cost-effective as possible whilst also highlighting areas for improvement in the future., • Ensure the client has a worry-free, enjoyable, faultless experience with Tecna that leaves them excited to work with us again! What We're Looking For: • Great organisational skills, multi-tasking skills, and a sense of urgency, • Previous history of using work-management platforms such as Monday.com, • An ability to use 3D CAD software at a basic level (desirable but not essential, training on SketchUp can be provided), • A history of client-management, • An ability to problem-solve, be reactive, and thrive under pressure, • An ability to use your own initiative, • High attention to detail, • An ability to collaborate effectively within a team, • Experience in the exhibition industry is preferable, but by no means essential as all training will be provided Perks You’ll Love: • Enjoy the convenience of free on-site parking—no more stressful searches for a spot!, • Prioritise your health with comprehensive Bupa healthcare coverage., • Secure your future with our company pension scheme., • Take time to recharge with a generous 33 days of annual leave, including bank holidays!, • Join us for regular, fun-filled company events!, • Make a difference with dedicated paid days for charity work and group community projects

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a _ (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a _ company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in _, committed to making a positive impact on its customers, employees, and communities. The Role Business Consulting at Veeva is a unique group fusing strategy and technology inside a company at the forefront of digital innovation in Life Sciences; establishing a leading Business Consulting practice is a strategic priority for Veeva, with high visibility within the company and to leaders of the wider Life Sciences industry. As a Principal Consultant, you will help grow this practice in Europe, with a focus on building our brand in the market, developing our customer network, and identifying and selling new projects to support our customers to deliver on their more complex and strategic business issues. Opportunities are available across Europe for this role as this is a remote position. here is no work location requirement if a candidate is in proximity to an airport and able to meet travel requirements. ualified candidates must be legally authorized to be employed in the EU (for EU locations) and the UK (for UK based candidates). \n What You’ll Do • Lead business development opportunities – identify and generate new project opportunities, clarify the customer’s issues and needs, be able to develop a compelling, differentiated proposal to solve these issues, and win new work, • Leverage your network to identify opportunities and, develop our business, and build new relationships, • Be the business consulting lead on one of our top enterprise accounts, • Build strong, trusted relationships with customers, serving as a primary contact for strategic questions, • Support in the creation of new campaigns, offerings, and thought leadership that differentiate Business Consulting in the market, • Lead multiple project engagement teams – empowering the team to plan and manage all aspects of delivery, from scope to quality assurance Requirements • Significant management and strategy consulting experience (at least ten years), • Experience in the Health and Life Sciences, particularly in the Commercial and Medical area, • An extensive network of stakeholders within leadership positions in Top 20 Life Science companies, • Credibility and experience to operate and engage at Senior levels with our Life Sciences customers, • Proven track record of developing new, high-value customer engagements, • Demonstrated experience in designing and implementing digital transformation and commercial improvement programs, • Deep understanding across the entire Commercial value chain with recognized mastery in two or more of the following areas: Brand strategy, product launch, go-to-market strategy, commercial model design, key account planning and management, segmentation and targeting, multi-channel strategy and optimization, insight, and analytics Nice to Have • Fluency in multiple European languages (German, French, or Spanish) in addition to English, • Experience with digital technologies – channels, analytics tools, emerging tech, • Good understanding of Veeva's broader platforms and solutions and how these can be leveraged and enhanced by commercial consulting services, • Experience working with SaaS solutions Perks & Benefits • Highly competitive remuneration, • Opportunity for rapid progression, • Allocations for continuous learning & development, • Health & wellness programs \n #LI-Remote BCCommStrategy Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world. As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at _.

Job Title: Business Development Representative Location: Field based - Wimbledon & Kingston Contract and working pattern: Permanent, 37.5 hours per week Base salary: £26,228 - £27,800 Are you ready to Be Your Best Barr None? Let's Grow!!! AG Barr is a leading UK soft drinks business, home to iconic brands like IRN-BRU, Rubicon, Boost, and FUNKIN. For over 150 years, we have been building great brands and championing a responsible business that values diversity, community, and minimising environmental impact. We are seeking an ambitious and results-driven Business Development Representative (BDR) to become the face of our brands across a dedicated territory. This field sales role is essential for driving our growth within the crucial Symbols & Independents (S&I) retail sector. As part of a collaborative territory team, your ability to work together to achieve shared goals will be crucial to our collective success What we’re looking for… As a BDR, you will be a key player in the National Field Sales Team, taking direct responsibility for supporting and growing our presence within a defined portfolio of Impulse outlets. Your work will be guided by our principles: GAIN, RETAIN, MAXIMISE. • Proactive Distribution: Determined pursuit of distribution and availability of the AG Barr core brand range, educating retailers on our Hero, Core, and More brands to increase sales., • Target Delivery: Consistently achieve sales KPIs, including market share growth, display placement, availability, and overall scorecard improvement, using data to track performance and demonstrate growth., • Energy Focus: Play a vital, frontline role in delivering our ongoing Energy Portfolio distribution plan, capitalising on this high-growth sector., • Build Lasting Relationships: Be a personable and relatable partner, building rapport quickly to secure commitment from customers and present our brands with confidence., • Trusted Advisor: Use your market insight to educate retailers, offering support with re-merchandising to maximise sales for both the retailer and AG Barr., • Execution with Excellence: Sell and communicate brand plans with an exceptional eye for detail, ensuring our brands are perfectly represented at the point of purchase through impactful Point of Sale (POS) materials., • Flawless Organisation: Maintain excellent time management, effective route planning, and meet call targets to maximise your day and ensure you have all POS materials organised for each visit., • Team Collaboration: Operate as a key part of a broader territory team, demonstrating a collaborative spirit to achieve shared goals and share market intelligence. What you’ll bring... We know that top Business Development talent comes from every background—from hospitality and retail to sales and customer support. We are looking for the mindset and capability, not just the job title. If you have experience excelling in a customer-focused role and recognise yourself in the winning traits below, you already possess the DNA we need to succeed. • Proactive Initiative & Self-Motivation: You are a self-starter who actively seeks out opportunities, follows up without prompting, and thrives working unsupervised to exceed targets., • Resilience and Confidence: You bounce back quickly from rejection and communicate with conviction that comes from a genuine belief in our products and your own ability., • Exceptional Communication & Relatability: You are clear, concise, and responsive, building rapport quickly and making every customer feel heard and understood., • Learning Agility: You are curious, coachable, and quick to grasp new product information and market trends, allowing you to adapt your strategy based on feedback and results., • Deep Customer Insight: You are skilled at understanding the customer base, their pain points, and the retailer landscape to tailor your approach and build powerful partnerships. Essential Requirements: • Must hold a full, valid UK driving license., • Must be comfortable working directly with alcohol products, including our Funkin Cocktails line, as this is a core part of the daily duties, • Excellent written and verbal communication skills are essential for this customer-facing role, • Flexibility to attend occasional monthly team meetings, which may require overnight stays If you thrive on independence, love being on the road, and have a passion for driving sales in the competitive world of convenience retail, apply now! What we offer... We believe in creating a diverse and inclusive culture where your voice can be heard. Our skilled, loyal and committed people are critical to the future success of AG Barr which is why we are continually investing in our employees to develop their talent. We look after our employees by offering a competitive salary and benefits package which includes; • Competitive Salary reviewed annually, • Quarterly bonus linked to business performance, • Company Car to fulfil the needs of the job, • Defined contribution Pension, • 34 days holiday, • Flexible holiday trading, • Flexible cash pot to spend on benefits, • Healthcare Cash Plan, • Flexible benefits e.g. discounts & cashbacks, gym memberships, technology purchases etc, • Life assurance, • Save as you earn scheme, • Staff sales discount And much more! To find out more about what it is like to work for AG Barr, please visit our careers platform _ We are an equal opportunities employer and happy to discuss any reasonable adjustments that may be needed for successful candidates with a disability, health or mental health condition. Speculative CVs from agencies will not be accepted. Latest closing date for applications is 10th April 2026 Please note, we may close vacancies early where we receive significant numbers of applications, so apply now! #IND1

We're looking for a Product Owner to join our Technology team. The Tech team, they give the whole business the functionality we need to excel. With a wealth of expertise in design and development, we find solutions and anticipate the needs of our rapidly scaling business. What’s next starts with us, whether that’s delivering end-to-end customer experience and taking a holistic view on business systems and tools. As a Product Owner for Virgin Experience Days, you’ll play a pivotal role as part of a growing team that is redefining the way people discover, select, and enjoy unforgettable experience gifts. Following a recent investment in the business, our technical and product teams are tasked with delivering a new digital vision for Virgin Experience Days (UK) and Virgin Experience Gifts (USA) across mobile, tablet and web for both consumers and corporate customers. Lead the unification of our global backend tech stack Use data led insights to identify opportunities to streamline our systems to achieve the best experience for our end users Work closely with stakeholders across the business to gather, understand and prioritise business requirements, logically assess business cases and develop relevant KPIs Engage stakeholders at all levels to ensure that the backlog prioritisation meets the needs of the business and develop delivery roadmaps to visualise the development pipeline for your workstreams Translate business requirements into useful user stories and acceptance criteria for the development teams Lead multi-disciplined development teams, to evolve the product ensuring that there is a clear understanding of what we are delivering on each product plus the associated costs, benefits and timelines Own the roadmap for your product ensuring that it is prioritised effectively Facilitate decision making with stakeholders and the agile development team by owning and leading scrum ceremonies Investigate solutions using a range of approaches, including researching competitor analysis, commercially available platforms and potential partners Dive into the detail capturing requirements in a clear concise format Understand, analyse and document current processes and workflows Identify and propose opportunities for improvement Gain approval and sign-off on new projects through demos and user acceptance testing Own taking the deliverables to market by managing the release process and communication Track impact of new features and share this with the wider business Experience in an D2C eCommerce environment, with knowledge of commerce systems Experience documenting, understanding and migrating complex data structures Experience owning 1st and 3rd party commerce platforms A complete customer focus backed by commercial awareness, quickly able to assess potential business opportunities Ability to simplify complex problems, processes or projects into component parts and be able to explore and evaluate them systematically Ability to work autonomously or collaboratively with stakeholders and stay open to ideas/suggestions Ability to work with and manage technical resources including: UX, Engineering and QA An interest and understanding of relevant commerce technologies Ability to confidently and effectively present options and recommendations to stakeholders, resolve project issues and mitigate risks proactively Ability to see opportunities and pivot quickly to take advantage of them, using data to support decisions and propose improvements to the customer journey and internal processes Ability to work in a Scrum/agile software development environment Demonstrable experience of using relevant planning and development tools like JIRA, Confluence and Lucid chart You’ll be excited to work in rapid paced medium sized businesses Work from our modern offices based in Bourne End, Buckinghamshire (SL8 5YS) Free breakfast in the office (cereal, toast, spreads, fresh fruit, coffee, tea) Make use of our hybrid working policy (3 days office based, 2 days remote) Enjoy Flexitime, working core hours of 7.5 hours per day with one hour for lunch; flexible starting and finishing times Access to an award-winning employee assistance programme to support your health and wellbeing Generous health cash plan £150 to spend each year on our experiences, for you to enjoy our products yourself Access to our discounts scheme within the Virgin Group (Virgin Family Membership) Share extraordinary experiences with your friends and family with a discount

Mercier Consultancy MD is seeking a dedicated Dutch Speaking Customer Experience Agent to join our remote team based in Greece. In this role, you'll be an essential part of our commitment to delivering an outstanding customer experience to our Dutch-speaking clientele. This position offers you the flexibility of working from the comfort of your home while connecting with customers, understanding their needs, and providing them with impactful solutions. • Respond promptly to customer inquiries in Dutch through various channels, including phone, email, and live chat., • Maintain, update, and manage customer information and interactions in our CRM system efficiently., • Resolve customer concerns by identifying their needs and providing effective solutions, ensuring a seamless experience., • Proactively follow up with customers to ensure satisfaction and gather feedback on product and service improvement., • Collaborate with the team to cultivate a supportive and high-performing remote work environment., • Stay informed about our products, services, and industry developments to deliver accurate information to customers., • Native or near-native fluency in Dutch (both verbal and written); English proficiency is advantageous., • Experience in a customer service role or a related field is desirable., • Exceptional communication and problem-solving skills, with a focus on enhancing customer satisfaction., • Ability to work independently and manage multiple tasks in a remote work setting., • Familiarity with CRM systems and digital communication platforms., • Enthusiastic, proactive, and adaptable to a fast-paced environment., • A collaborative mindset with a willingness to contribute positively to the team dynamic., • Competitive Monthly Salary, • Fully Paid Training, • Fully Paid Relocation Package, • Health Insurance, • 2 Extra Salaries Per Year, • And Much More...

At Air Apps, we believe in thinking bigger—and moving faster. We’re a family-founded company on a mission to create the world’s first AI-powered Personal & Entrepreneurial Resource Planner (PRP), and we need your passion and ambition to help us change how people plan, work, and live. Born in Lisbon, Portugal in 2018—and now with offices in both Lisbon and San Francisco - we’ve remained self-funded while reaching over 100 million downloads worldwide. Our long-term focus drives us to challenge the status quo every day, pushing the boundaries of AI-driven solutions that truly make a difference. Here, you’ll be a creative force, shaping products that empower people across the globe. Join us on this journey to redefine resource management—and change lives along the way. As a Product Designer, you will be responsible for crafting intuitive, delightful user experiences that seamlessly span mobile (iOS and Android) and web platforms. You will work closely with cross-functional teams—including Product Management, Engineering, and User Research—to translate complex requirements into elegant, user-centered designs. You will leverage your design sensibilities, storytelling abilities, and understanding of technology constraints to build consistent, scalable solutions that resonate with a wide range of users. This is a fully onsite position, based at our office in Lisbon, where you will collaborate closely with cross-functional teams in person and contribute to a dynamic and fast-paced environment. We are open to support with relocation efforts. Conduct user research, interviews, and usability testing to deeply understand user needs, pain points, and behaviors. Translate insights into wireframes, prototypes, and high-fidelity mockups. Develop and maintain design systems and component libraries that ensure a cohesive look and feel across iOS, Android, and web interfaces while respecting platform-specific patterns and guidelines. Own the entire design process - from concept ideation and user flows to final visual design - ensuring a pixel-perfect, responsive experience across devices and screen sizes. Work closely with Product Managers to shape product strategy and define requirements, and partner with Engineers to ensure technical feasibility and a smooth handoff of assets and specifications. Continuously refine designs based on user feedback, A/B testing results, and analytics. Strive for iterative improvements that drive measurable increases in user satisfaction, engagement, and retention. Advocate for user experience best practices and contribute to the ongoing improvement of design processes, tooling, and team culture. Provide mentorship and guidance to less experienced designers, fostering a collaborative and inclusive design environment. Bachelor’s degree in Design, Human-Computer Interaction (HCI), or related field. Approximately 3+ years of experience in modern design and prototyping tools (e.g., Figma, Sketch, Adobe XD). Solid understanding of layout, typography, and color theory, with an eye for detail and usability. Familiarity with native mobile design patterns (Human Interface Guidelines for iOS, Material Design for Android) as well as responsive web design principles. Experience conducting user research, usability testing, and applying both qualitative and quantitative feedback to improve designs. What benefits are we offering? Apple hardware ecosystem for work. Annual Bonus Top-tier Health and Life Insurance for peace of mind. Transportation Budget to support your commute needs. Coverflex benefits package for meal allowances, well-being, and more. Childcare support. Air Conference - an opportunity to meet the team, collaborate, and grow together. Pension Fund to support your long-term financial planning. Urban Sports Club membership to keep you active. Meals 100% free at the hub. At Air Apps, we are committed to fostering a diverse, inclusive, and equitable workplace. We enthusiastically welcome applicants from all backgrounds, experiences, and perspectives. We celebrate diversity in all its forms and believe that varied voices and experiences make us stronger. At Air Apps, we value transparency and integrity in our hiring process. Applicants must submit their own work without any AI-generated assistance. Any use of AI in application materials, assessments, or interviews will result in disqualification.