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Work Smarter. Live Better. Join the 4-Day Working Week! Job Title: School Chef Location: Brick Lane School, London E2 6DY Hours: 30 per week | Monday to Friday | 8.00am – 2.00pm Salary: £24,000.00 per annum (not pro rata) Contract: Permanent | Term Time Only Start: April 2026 UK applicants only – no sponsorship available At Outcomes First Group, we believe in better work/life balance — and we’re putting wellbeing first. That’s why we’re proud to be part of a 4-Day Working Week (4DWW) trial, giving you 80% of your contractual hours for 100% of your pay*. Many of our schools have already introduced the 4DWW, and others will soon join in. So, whether it’s already in place or just around the corner, now’s the perfect time to join #teamOFG! About the Role As our School Chef, you will play a vital role in delivering high‑quality, nutritious meals that support the wellbeing of pupils, staff, and visitors. You will oversee the full catering operation, ensuring meals are planned, prepared, and served to the highest standards while maintaining a safe, efficient, and welcoming kitchen environment. Alongside leading the kitchen team, you will ensure compliance with food hygiene, health and safety standards, and internal policies. Key Responsibilities Food Preparation & Menu Planning • Plan and prepare balanced, high‑quality menus that meet the dietary needs of all Service Users., • Ensure appropriate preparation is completed for daily and weekly food demands., • Provide suitable meals for individuals with special dietary requirements., • Monitor food stocks through date rotation, portion control, and quality checks while working within budget., • Set up and clean down kitchen areas before and after use., • Check daily meal requirements for staff, visitors, and Service Users., • Maintain a safe and hygienic kitchen environment in line with Health & Safety and food hygiene standards., • Report any equipment faults, maintenance issues or hazards promptly., • Experienced and confident in preparing and cooking a variety of foods to a high standard., • Skilled in menu planning with a focus on nutritional needs and effective budget management., • Strong understanding of catering practices, including correct usage and storage of ingredients and equipment. Brick Lane School is an independent specialist school in East London for autistic pupils. We provide a safe, welcoming environment shaped by Outcomes First Group’s Neurodiversity Strategy, celebrating strengths and individuality. Small classes and personalised education, therapy, and clinical support ensure every pupil’s needs are met. Through positive relationships and a holistic approach, we empower young people to thrive and lead fulfilling lives. For over 19 years, Options Autism has provided specialist care and education for children, young people, and adults with autism, complex needs, and learning difficulties. As part of Outcomes First Group, we are pioneering innovative, evidence-based approaches that deliver meaningful, measurable outcomes for everyone in our care. We are really proud to say that in 2025 Outcomes First Group were officially certified as a ‘Great Place to Work’ for the sixth year running. Why Join Us? We place pupils and vulnerable young adults at the heart of everything we do, so every day brings the satisfaction of making a real difference. We are committed to the safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS. • Life Assurance, • Pension scheme with options to increase contributions, • “Your Wellbeing Matters” – mental health support and physical health checks, • Flexible Benefits Platform (Vista), including:, • Health, wellbeing and insurance benefits, • Hundreds of UK and international discounts, • Cycle to Work Scheme & Electric Car Purchase Scheme, • Critical illness cover We reserve the right to close the vacancy early if we receive a high volume of suitable applications. Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales. #1

Senior Electrical Engineer 132kV Distribution Network / DNO London / Southeast England £70,000 - £90,000 + 21 days holidays + pension + development + company benefits + car / mileage / allowance (negotiable) Are you a senior electrical engineer with a strong utility design background? Do you want to lead projects that shape the UK's distribution network and work on high-voltage systems up to 132kV? We are seeking an experienced Electrical Engineering Technical Specialist to join a leading consultancy supporting Distribution Network Operators (DNOs). You will act as a design authority, manage complex projects, and provide technical expertise across HV/LV network systems. Our client is a trusted engineering consultancy working across the UK electricity network, delivering high-quality designs, cost-effective solutions, and strategic engineering advice. Their focus is on innovation, technical excellence, and client satisfaction. As the Technical Specialist, you will take responsibility for electrical network design, review and approve engineering documents, manage technical queries, and support project delivery teams. You'll be the go-to expert for high-voltage design, safety compliance, and cost planning, ensuring projects are delivered to the highest standard. You are a senior engineer with significant utility experience, ideally holding CEng/EngTech status with the IET. You thrive managing multiple priorities, communicating effectively with clients, and leading design teams. You understand UK DNO standards, have hands-on design experience up to 132kV, and enjoy solving complex technical challenges. Key requirements: • Degree/HND in Electrical Engineering (CEng/EngTech preferred), • Minimum 8 years in utility distribution networks (up to 132kV), • Experience with design authority, consultancy, or DNO projects, • Strong technical consultancy, planning, and reporting skills, • Lead high-voltage network design and approvals, • Manage and prioritize technical queries, • Produce cost estimates, engineering documentation, and risk assessments, • Coordinate design teams and liaise with clients/contractors To apply for this role or to be considered for further positions, please click Apply Now or contact Maleek Randlet at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

Liquidline is the fastest-growing commercial coffee solutions provider in the UK and Ireland—not that we’re bragging! Our customers are companies that take pride in offering quality refreshments to their employees and clients. Our success is built on outstanding customer service, hard work, and a strong team culture. We believe in delivering WOW experiences to both our customers and our valued employees. We are proud to be Great Place to Work certified, a testament to our dedication to fostering a culture of support, growth and development, as well as promoting well-being, and winning together. With our core company values—passion, thoughtfulness, responsiveness, innovation, and smart working—at the very heart of our business, we are committed to cultivating an environment that inspires excellence. As Field Service Engineer, you will be self-driven, personable professional who instils a high priority on delivering the wow service to customers as well as to colleagues; one who thrives as a member of a well-skilled team. Based in field, you will take pride in effectively installing and maintaining all equipment within our customers’ premises, making a difference every day in undertaking the more complex and challenging of installations, servicing and breakdown calls for coffee machines and other equipment, such as water coolers, juice machines and boiler systems including the training of machines with customers. The Role - Field Service Engineer • The delivery of exceptional customer service though the installation, repair and maintenance of equipment, ensuring the customer is communicated with at all times. The level of service provided must always be of the highest quality and delivered with the highest degree of integrity., • Carry out a broad range of equipment repairs and preventative maintenance tasks from fault finding to diagnosis, making sure all equipment is left in a good working order, with customers briefed on the issue., • Keep in good working order all tools, equipment and vehicles supplied by the company, reporting any faults, breakages or equipment failures to your line manager daily / as required, • Complete all necessary on-line job sheets, time sheets and supporting documentation as required, ensuring it is reviewed and completed prior to leaving premises, to validate client satisfaction. Then upload to Ops Office team as needed straight away, • Provide agreed spare parts stocks via Eagle App to ensure that parts are invoiced to the customer, deducted from stock and replenished to maintain your vehicle stock inventory., • Technical skills to succeed in the role: Bean to Cup, Billi systems, electronics, POU coolers, plumbing, vending machines, filtration, barista/coffee quality, installation, project management., • Proactive approach to problem solving., • Excellent customer service skills, active listening in understanding the customer's needs and delivering., • Strong communication skills, ability to communicate effectively with both customers, colleagues and management., • Understanding of locations and road networks. Being a part of Liquidline is more than just a job - it's a chance to grow, develop and thrive! We are deeply invested in the success of our team and our comprehensive benefits package is designed to support, and reward our employees. The package includes, but is not limited too: • 25 Days Annual Leave + Bank Holidays: Extra time off to rest and recharge., • Long Service Annual Leave Entitlement & Buy/Sell Scheme: More flexibility for your time off needs., • Candidate Referral Program: Help grow our team and earn rewards, • Company Bonus Scheme: Celebrate success with us., • Enhanced Sick Pay: Supporting you when you need it most, • Enhanced Parental Leave: Comprehensive support for your family journey, • Salary Sacrifice Pension Scheme: Save for your future with ease., • Life Assurance & Income Protection (UK Only): Peace of mind for you., • HSF Health Plan: Access affordable healthcare., • YuLife Wellbeing Platform: One stop shop for wellbeing, rewards and support., • Employee Assistance Programme: Mental health support, virtual GP services and more., • Menopause Support via Stella App: Tailored support for this stage of life. We are proud to be an Equal Opportunities Employer, treating everyone with fairness, respect and appreciation. At Liquidline, we embrace diversity and value the unique experiences and perspectives of every individual. Together, we are always Winning Together!

Project Leadership. Technical Excellence. Modernisation Expertise. Are you an experienced Project Manager with lift modernisation expertise looking to take ownership of high-value engineering projects within a Private Equity-backed business? Liftec Express – a leading independent provider of lift and escalator maintenance, repair and modernisation services across the UK – is entering an exciting phase of growth and value creation. We are now seeking a skilled and commercially aware Project Manager to lead lift modernisation projects from contract award through to completion, ensuring safety, quality, profitability and customer satisfaction at every stage. This is a high-impact role within a fast-paced SME environment where your technical knowledge and project leadership will directly influence operational performance and client relationships. The Role at a Glance: Project Manager – Lift Modernisation Hybrid – Office and Site Based - ideally 2 hour radius of Dartford £60,000 - £70,000 + Incentive scheme & Car Allowance Plus Extensive Benefits Package Core hours: Onsite 08:00-17:00, with one hour for lunch Note: We will buy you out of any training funded by your current employer. Your Background: Project Management within lift modernisation or major repairs Skills: Technical lift knowledge, stakeholder management, commercial control, CDM awareness Who we are: Liftec Express is a well-established, highly respected name in the UK lift and escalator services sector. Previously part of OTIS, the world's leading manufacturer and service provider of elevators, escalators, and moving walkways - the business is now owned by R-Capital and, with greater agility as a standalone company, is gearing for accelerated growth. This is an exciting opportunity to play a key role in delivering complex modernisation projects during a significant value-creation phase. Ready for your next adventure? Reporting into the senior operations leadership team, you will take full responsibility for the delivery of lift modernisation projects, ensuring they are completed safely, on time, within budget and to the highest quality standards. You will manage projects from initial handover through planning, procurement, installation and final completion. This includes conducting site surveys, reviewing technical specifications, coordinating engineers and subcontractors, and ensuring compliance with relevant regulations including CDM requirements. You will monitor project progress against programme and budget, manage variations, control costs and protect margin. Maintaining accurate documentation, reporting on project performance and proactively managing risks will be central to your role. Client engagement is key. You will attend site meetings, manage stakeholder expectations, handle escalations professionally and ensure a positive customer experience throughout the project lifecycle. Safety leadership will form a core part of your responsibilities, ensuring adherence to Liftec Express safety policies, conducting site audits and promoting best practice across all project activities. The role holder shall carry out his/her duties in accordance with the stipulated business policies and procedures. About You: • An experienced Project Manager within the lift industry, with strong exposure to lift modernisation projects, you bring a solid technical understanding of lift systems and installation processes., • You are commercially aware, confident managing budgets, forecasting costs and protecting project margin. Experience working within complex, live environments such as commercial buildings, healthcare or public-sector sites would be advantageous., • Strong organisational and planning skills enable you to manage multiple projects simultaneously while maintaining attention to detail. You are confident coordinating engineers, subcontractors and suppliers, ensuring work is delivered safely and to specification., • Client-facing and solutions-focused, you communicate clearly with stakeholders at all levels and handle challenges with professionalism. Familiarity with CDM Regulations and health & safety compliance within construction or engineering environments is essential. Benefits: • Access to Discounts Platform, • Pension (Day 1) - Aviva, • Holiday – 25 days per year plus bank holidays – holiday year - January to December, • Wellness (Day 1) - Employee Assistance Programme, • Death in Service (Day 1) 3 x Salary - Canada Life, • Sickness Scheme - Discretionary, • Family Policies - Industry-leading enhanced maternity and paternity provision subject to service, • Incentive Scheme - Discretionary, • Car Allowance, • Overtime paid Monday to Saturday at 1.5 times the normal rate and on Sunday/Bank Holidays at 2 times – pre-approved only., • Night call: One week in four; standby £50 per weekday night, £125 per weekend night., • Engineer Incentive Scheme - Discretionary, • Radius Pay – detailed in Variable Pay Policy Why Join Liftec Express? • Key role within a respected PE-backed engineering business, • Direct responsibility for high-value lift modernisation projects, • Strong pipeline of technical, complex work, • Collaborative, safety-focused culture If you are an experienced Lift Modernisation Project Manager seeking a high-impact opportunity within a respected engineering services business, we would love to hear from you. Apply now to explore this opportunity in confidence. Application notice... We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.

Operations Manager - Facilities Services Location: London (Hybrid – site visits required)Contract: PermanentSalary: Competitive + Car Allowance + Private Healthcare + Flexible Benefits About the Role We have an exciting opportunity for an experienced Operations Manager to join our Facilities Services division at NG Bailey, taking full ownership of service delivery, operational performance, and people leadership across a significant London portfolio. This is a high-impact leadership role, ideal for someone who thrives on driving operational excellence, developing high-performing teams, and maintaining outstanding client relationships. You'll take operational responsibility for four major accounts — spanning whole-building maintenance to complex trading floor environments — as well as strategic oversight of our London Mobile Team, which delivers services across 35 demise contracts throughout the capital. You'll be the driving force behind day-to-day operations, ensuring every contract we deliver meets the highest standards of safety, compliance, and client satisfaction. Key Responsibilities • Leading, coaching, and developing a team of Contract Managers, creating a culture of accountability, high performance, and continuous improvement across all sites., • Taking full operational ownership of a diverse London portfolio, ensuring consistent, compliant, and commercially sound service delivery., • Acting as a senior point of escalation for clients, building trusted, long-term relationships through structured reviews, proactive communication, and visible leadership on site., • Owning full P&L accountability — driving accurate forecasting, cost control, and the delivery of profitable outcomes across your portfolio., • Championing health, safety, and statutory compliance, embedding a zero-compromise safety culture across all contracts and teams., • Overseeing the delivery of hard FM services, including planned and reactive maintenance across a varied estate of commercial buildings., • Partnering with internal technical, energy, and support functions to identify efficiencies, drive innovation, and continuously add value for clients. We're looking for a decisive, commercially sharp operations leader who can manage complexity, inspire teams, and consistently deliver against client and business expectations. You'll be equally comfortable in the boardroom and on site — someone who leads from the front and sets the standard for those around them. You'll bring: • Strong technical qualifications in mechanical or electrical engineering (essential)., • Substantial experience in an operational leadership role within hard FM, building services, or a related environment., • A proven ability to manage multi-site operations and lead Contract Managers or similar senior operational staff., • Strong commercial acumen, with demonstrable experience managing P&L, controlling costs, and delivering profitable contracts., • A solid understanding of statutory compliance, H&S legislation, and audit frameworks within a hard FM context., • The confidence and credibility to manage senior client relationships, lead structured reviews, and handle escalations with professionalism. We're one of the UK's leading independent engineering and services businesses, with a proud history and an ambitious future. Joining us means being part of a team that genuinely values its people, invests in their development, and gives them the autonomy to make a real impact. We're always evolving our benefits to attract and retain the best talent. Here's what you can expect: • Car or Car Allowance, • 25 Days Holiday + Bank Holidays (with the option to buy or sell additional days), • Pension with up to 8% employer contribution, • Private Medical Insurance, • Life Assurance, • Salary sacrifice car scheme (Hybrid/Electric Vehicle), • Employee Assistance Programme (mental health, counselling, and legal advice) As a business, we’re on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We’ll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be. #LI-AX1#LI-hyrid

Make a Meaningful Impact Behind the Scenes at Capital City College Are you ready to make an impact at one of London's leading Further Education providers? Capital City College is looking for a skilled Apprentice and Employer Coordinator to support and drive key operational functions, helping shape the future of education in the heart of London. About the Role This role is offered on a full-time, permanent basis. To proactively engage with employers to promote and sell the College's range of apprenticeships and pre-apprenticeship programmes. To recruit students and apprentices to meet the course file agreed with the Heads of School and SMG members at appropriate points in any academic year. To undertake a range of proactive sales and business development activities, including contacting prospective employers, following up on leads, meeting with and presenting to employers, attending relevant networking events, and securing delivery solutions that contribute to meeting agreed targets. The role will work closely with Curriculum Managers to ensure a fully joined-up, efficient, and high-quality post-sales delivery process. A strong focus on providing the highest levels of customer satisfaction to employers through effective internal and external collaboration is essential. Key responsibilities include: • Recruiting suitable employers to offer apprenticeship opportunities within the school, ensuring targets are met in a timely manner., • Recruiting learners onto Pre-Apprenticeship and Apprenticeship programmes to meet agreed School targets. You will join a friendly, professional team committed to delivering high-quality support across the college. Working together, you'll help create a positive and inclusive environment where everyone feels valued. You will be joining a dynamic and supportive team of eight colleagues who are committed to excellence. The team has a strong collaborative culture, sharing best practice and innovative approaches. About You We're looking for a reliable and motivated individual who takes pride in delivering excellent service. You should bring: • Strong organisational skills and the ability to manage multiple tasks with accuracy and efficiency, • Clear and professional communication skills, • Confidence working with systems and processes, including proficiency in Microsoft Excel and database management, is essential. A strong track record of managing sales projects and achieving measurable sales targets is also required for this role., • A proactive attitude and a willingness to learn and adapt About Us: Capital City College (CCC), one of the UK's largest FE colleges in London. This influential group supports over 35,000 students based across 12 London campuses annually to develop the skills and knowledge to advance their career prospects or progress into higher education. This is done by an unrelenting commitment to curriculum innovation and an obsession with the quality of the student experience, which is underpinned by a resilient and prudent approach to financial management. Capital City College are widely recognised for their commitment to diversity, inclusivity, and educational excellence, positively impacting the lives of students across the capital and beyond. Why Join Capital City College? This is an exciting opportunity to become part of a passionate, purpose-driven team that puts learners first. At CCC, we value the dedication of our staff and offer a comprehensive benefits package including: • Membership of the Local Government Pension Scheme, • Access to TELLUS - our discount and wellbeing platform, • Participation in the Cycle to Work scheme, • Interest-free season ticket loans for public transport, • Annual eye tests and contributions towards spectacles, • Flu vaccinations and access to occupational health services, • Medicash health plans - including cashback on everyday medical expenses and wellbeing tools for you and your family, • Generous annual leave entitlement, including one Relaxation Day per year We are proud to be a diverse and inclusive organisation. We welcome applications from individuals of all backgrounds and are committed to creating a safe and respectful working environment for everyone. CCC is committed to the safeguarding of young people and vulnerable adults. All roles require the successful candidate to undergo a DBS check - with some positions requiring an Enhanced Disclosure.

Your new companyA successful local main contractor, renowned for its rapid growth and exceptional reputation, operates across education, healthcare, and public sector projects. Specialising in both new-build and refurbishment schemes, the company delivers high-quality results with a strong focus on client satisfaction. This extremely stable business boasts one of the longest average employee tenures in Kent, reflecting its commitment to staff development and retention. Following the award of several new projects, the company is seeking an experienced Site Manager to run a £2 million refurbishment of a public building in Croydon. This is a sensitive project with various security and logistical challenges but a very interesting scheme to lead. Further works will be of a similar nature in the Greater London area. Your new roleReporting to a visiting contracts manager, you will take full responsibility for leading the project on-site, ensuring delivery on time, within budget, and to the highest quality standards. Key duties include:Overseeing day-to-day site operations and managing subcontractors.Ensuring compliance with health and safety regulations and company policies.Coordinating with the project team, clients, and stakeholders to maintain clear communication.Monitoring progress, managing resources, and resolving issues promptly.Maintaining accurate site records and reporting to senior management.Driving quality assurance and ensuring adherence to design specifications.What you'll need to succeedYou will be working as a site manager and have previous experience of managing your own scheme. A varied main contracting project background would be preferred. Working on high-security refurbishments again would be preferred but is not essential. This is a long-term appointment and, following the initial scheme, future works will vary within the new build and refurbishment sectors. What you'll get in returnA competitive salary and package plus continued support with professional development.What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Project Manager – Refurbishment & Maintenance Division?? Location: Farringdon, London?? Salary: £55,000–£65,000 per annumAbout the Role Are you a seasoned Project Manager with a passion for internal construction and a knack for delivering high-quality refurbishment and facilities maintenance projects? Our client, a well-established contractor renowned for excellence in the construction industry, is seeking a dedicated professional to lead projects up to £500,000 from inception to completion working full time at their clients premises in Farringdon, working closely with key stakeholders to delivery a massive spread of R&M works at this companies HQ. This role offers the opportunity to work on diverse projects, ensuring client satisfaction and adherence to the highest standards.About the Company With over a decade of experience, our client has built a strong reputation for delivering projects that meet exact specifications and timelines. Specialising in refurbishment and maintenance services, mechanical and electrical works, and more, they pride themselves on a meticulous approach that ensures a perfect finish in a safe and clean environment. Their commitment to quality and client satisfaction has fostered robust relationships and a steady stream of repeat business. Key Responsibilities • Project Management: Lead all aspects of refurbishment and maintenance projects up to £500,000, from initial enquiry through to handover, ensuring timely delivery within budget and to the highest quality standards., • Cost Estimation: Accurately price jobs, considering all necessary resources and materials to ensure competitive and profitable bids., • Team Coordination: Collaborate effectively with the Facilities Management lead and Quantity Surveyor, ensuring seamless project execution and prompt resolution of any challenges., • Client Liaison: Maintain clear and professional communication with clients, understanding their needs and ensuring their expectations are met throughout the project lifecycle., • Compliance and Safety: Ensure all projects comply with relevant health and safety regulations, company policies, and industry standards, maintaining a safe working environment for all team members.Qualifications, • Experience: Minimum of 3 years' proven experience in full life cycle project management within the construction industry, particularly in refurbishment and maintenance., • Technical Proficiency: Strong understanding of construction processes, materials, and legal regulations. Ability to price work accurately and work efficiently is essential., • Communication Skills: Excellent verbal and written communication skills, with the ability to liaise effectively with clients, subcontractors, and team members., • Problem-Solving: Demonstrated ability to identify issues proactively and implement effective solutions to keep projects on track., • Organisational Skills: Exceptional organisational abilities, with a keen eye for detail and the capacity to manage multiple projects simultaneously.What’s On Offer, • Competitive Salary: £55,000–£65,000 per annum, reflecting your experience and expertise., • Professional Development: Opportunities for continuous learning and career advancement within a reputable and growing company., • Supportive Environment: Work within a collaborative team that values quality, safety, and client satisfaction., • Diverse Projects: Engage in a variety of projects that challenge and enhance your skills, contributing to your professional growth.To Apply – Choose What Works for You:, • Click "Apply" on this job board., • Send your CV directly to ., • Call Alex using the number below., • Connect on LinkedIn with Alex Wallace and send a message. If you have doubts about your suitability for the role, please don't hesitate to reach out. I'm always available for a conversation and can provide guidance and advice.About Me: I’m Alex Wallace, Director at Reinforced Recruitment, specialising in placing construction professionals in commercial, project management, and site-based roles across London and the Southeast. I pride myself on providing a personal, tailored approach to recruitment, working closely with candidates to understand their career goals and align them with roles that truly suit their ambitions.Whether you’re actively seeking a new opportunity or just exploring your options, feel free to get in touch—I’d love to help you take the next step in your career.

Mechanical & Electrical SurveyorBarking & Dagenham Reside (B&D Reside)£45,000 – £55,000 | Office & Site Based Goodman Masson are delighted to be exclusively partnering with B&D Reside to recruit a Mechanical & Electrical Surveyor to join their growing Compliance team. This is an excellent opportunity to join a forward-thinking organisation dedicated to delivering high-quality homes and services for residents across Barking & Dagenham. If you’re a technically strong M&E professional who enjoys managing contractors, solving complex issues and making a real difference within social housing, this role offers both challenge and purpose. The Role Reporting to the Compliance Manager, you will play a key role in ensuring B&D Reside’s mechanical and electrical assets remain safe, compliant and maintained to the highest standards. You will: * Provide expert M&E technical advice across repairs, servicing and maintenance * Diagnose issues, raise works orders and manage repairs from initial enquiry through to completion * Oversee statutory compliance programmes including electrical, gas, lifts, fire systems, ventilation and water hygiene * Manage and monitor cyclical servicing and inspection contracts * Carry out pre- and post-inspections to ensure quality and contractor performance * Specify and manage minor and major M&E works * Monitor budgets, verify contractor invoices and ensure value for money * Support the management of damp & mould cases and disrepair claims * Act as the M&E technical lead for new build handovers into management * Engage with residents and stakeholders to ensure excellent customer outcomes About You We are looking for a proactive and organised individual who thrives in a fast-paced environment and is confident managing multiple workstreams. You will have: * HNC/HND (or equivalent) in Mechanical, Electrical or Building Services Engineering * Experience within housing, construction, property maintenance or asset management * Strong knowledge of M&E compliance and statutory requirements * Experience managing contractors and overseeing programmes of work * The ability to diagnose technical issues and produce clear reports * Strong organisational skills and the ability to prioritise effectively * Knowledge of new build handover processes * A customer-focused approach with the ability to engage positively with residents Desirable:Professional membership (CIBSE, IET etc.), IOSH Managing Safely, knowledge of SOR, disrepair and damp & mould management, and familiarity with housing regulatory frameworks. Why Join B&D Reside? * Be part of a growing organisation committed to quality homes and resident satisfaction * Work within a collaborative and supportive team environment * Play a key role in delivering safe, compliant and well-maintained homes * Competitive salary of £45,000 – £55,000 If you’re interested in this opportunity, please apply or contact Goodman Masson is managing this vacancy exclusively on behalf of B&D Reside.

Location: Hybrid/LondonSalary: £67,820 - £84,776 per annum plus £5,000 car allowanceHours: 36 per weekContract Type: Permanent Latimer by Clarion Housing Group delivers sustainable, affordable homes and builds communities across the UK. We're the development arm of Clarion Housing Group, a business for social purpose. This means we reinvest any surplus in providing affordable housing and developing communities. Ready for your next step within Latimer? As Head of Home Experience, you'll take ownership of the entire move-in journey, ensuring every customer steps into a high-quality home and enjoys a smooth experience and a snag and defect-free home. Working closely with our Sales & Delivery teams and managing agents, you'll: • Ensure homes meet the highest quality standards at handover and read for customer occupation, • Put the right controls and systems in place to resolve defects quickly and effectively within the first 28 days, with a smooth handover to the Customer Care team, • Strengthen collaboration across teams to deliver consistency across every development, • Drive measurable improvements in customer satisfaction and long-term trust, helping to maintain 5* status, • Manage the team for complaints and escalations What you'll bring: • A strong focus on Customer Experience and passion for 5* service, • Significant experience leading and developing large, high-performing teams, • Experience within a new-build environment, including shared ownership and/or private sale tenures at the point of handover and occupation, • A strong understanding of new-build development processes, contracts and employers' requirements, • A track record of working collaboratively across departments to deliver tangible service improvements If you're ready to take the next step in your career by joining Clarion to lead from the front and shape a standout home experience for our residents, we'd love you to apply. Salaries are just the starting point. Here at Clarion, we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle - dive in and find out more. If this sounds like an opportunity for you, then please review the full role profile and behaviours before applying. Closing Date: Wednesday 18th March 2026 at midnight. At Clarion Housing Group, we support the responsible use of AI. This is a hybrid role with a base location at Greater London House; candidates will be expected to work from the office at least 2 days per week. Applicants must be able to travel across the region as required. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment. This vacancy may close without notice. Diversity and Inclusion We want Clarion to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks. We're committed to building a strong, diverse workforce and making Clarion an inclusive place to work.

Job Title: General Manager – Commercial Building Location: Central London Salary: £60,000 per annum + Discretionary Bonus About the Role We are seeking an experienced and proactive General Manager to oversee the day-to-day operations of a prestigious commercial building in Central London. This is an excellent opportunity for a motivated professional with strong leadership, operational, and stakeholder management skills to take ownership of a high-profile property. The successful candidate will ensure the building operates efficiently, delivers an exceptional occupier experience, and maintains the highest standards of safety, compliance, and presentation. Key Responsibilities • Oversee the daily operational management of the commercial building., • Act as the primary point of contact for occupiers, ensuring excellent tenant engagement and service delivery., • Manage and coordinate on-site service partners including security, cleaning, maintenance, and reception teams., • Ensure compliance with all relevant health & safety regulations and statutory requirements., • Manage operational budgets, monitor expenditure, and identify opportunities for cost efficiencies., • Work closely with property management and asset management teams to support the building’s strategic objectives., • Oversee planned preventative maintenance programmes and reactive maintenance issues., • Ensure the building maintains high standards of presentation and operational excellence., • Lead initiatives that enhance tenant satisfaction and overall building experience. About You • Proven experience in commercial property or facilities management, within a multi-tenant office environment., • Strong leadership and team management skills., • Excellent communication and stakeholder management abilities., • Good knowledge of health & safety legislation and building compliance., • Experience managing service contracts and suppliers., • Highly organised with strong problem-solving skills and attention to detail., • NEBOSH or relevant facilities/property management qualification is desirable.

Role Overview: proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced Senior Project Manager to be a key part of our Egham team, representing proAV, taking full responsibility for working as part of the proAV Systems Integration team to project manage client orders in the company’s systems vertical markets. This will include contract management, system design and commissioning within budget and to the satisfaction of our customers. This is an exciting opportunity for an exceptional, experienced Senior Project Manager to join an established operation with scope to drive and enhance the service at every opportunity. Experience and seniority of the position will be reflected by the remuneration and benefits package. Key Responsibilities: • Perform work on multiple projects within the budgeted cost and to the satisfaction of the client., • Liaison with other internal departments, clients and contractors., • Ensure that the H&S files are in place for your projects and that safe systems of work are put in place., • Design systems in terms of their electronics, mechanics’ and optics to meet the needs of our clients, using proven technology and also looking for new and interesting solutions to problems., • Understand the contractual requirements of your projects., • Ensure that technical and drawing information is available and correct to allow others to perform their works in an efficient manner., • Physically setup elements of systems to prove the concept., • Deal with all aspects of the financial management of your projects including invoicing and variations ensuring that we are not financial exposed and get paid in a timely fashion., • Liaise with suppliers to research product information and purchase the necessary components for a system ensuring that we are getting the best value for money., • Deal with all aspects interfacing of audio visual systems into our client’s buildings this will encompass both hardware and software interfaces., • Perform on-site commissioning and configuration programming of our systems., • Represent the company at a senior level with the necessary level of professional conduct and presentation., • To develop your knowledge from both experience and research to become an “expert” in one or more of a particular area of our project work to whom others in the organisation can refer. Desirable skills: • Possess a good underpinning technical knowledge of Electronics and Audio Visual Systems., • Organised and flexible with the ability to approach different types of tasks during the working day., • An understanding of contracts and commercial processes., • Ability to plan and organise projects and schedule work, • Ability to prioritize and work under pressure is essential., • Competent to a high level of computer literacy., • Able to work as part of a team., • Ability to think laterally finding an appropriate solution to fulfil an application., • Good communication skills both verbal and written, being able to communicate with company executives to building contractors., • Ability to work to the highest quality standards, with attention to detail ensuring that we complete our work thoroughly, never walking away from a problem., • Demonstrate a professional, enthusiastic & committed approach at all times. Hours of work: 40 hours per week, 9 hours a day, 8.30am-5.30pm, including an hour unpaid break, Monday-Friday. About Us: proAV designs, integrates and supports blended technology solutions with AV, UC and beyond including end-to-end services and 24/7/365 support to enhance global collaboration and empower your world of communication. From reviewing technology to integration to post-deployment support, you’re in safe hands when you trust your AV and UC to proAV. We are recognised as one of the AV industry’s most powerful international delivery and support operations trusted by a varied client base in more than 80 countries across 6 continents. To date, we have completed 700+ projects outside of the UK that meets the demands and challenges of a globalised marketplace, keeping the lines of communication and collaboration open. From our state-of-the-art Customer Services Centre and Video Network Operations Centre (VNOC) our dedicated teams manage, monitor and protect our global clients’ business-critical AV systems architecture, products and technologies 24/7/365. Equality, Diversity & Inclusion: proAV is an equal opportunity employer that is committed to supporting and promoting an inclusive culture for all employees and job applicants. We want everyone to feel comfortable being themselves and create a culture where we understand and respect each other’s differences. proAV does not tolerate discrimination based on age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We make employment decision based on the needs of our business and the qualifications and/or experience of the individual. proAV offers personal and professional development opportunities, not just through traditional qualifications, but also through Apprenticeship schemes, internal training and mentorship programmes. We support employees and job applicants with their work-life balance through our family friendly policies and practices. We encourage all to apply.

Site manager - £2 Mill commercial refurb – Croydon Your new company A successful local main contractor, renowned for its rapid growth and exceptional reputation, operates across education, healthcare, and public sector projects. Specialising in both new-build and refurbishment schemes, the company delivers high-quality results with a strong focus on client satisfaction. This extremely stable business boasts one of the longest average employee tenures in Kent, reflecting its commitment to staff development and retention. Following the award of several new projects, the company is seeking an experienced Site Manager to run a £2 million refurbishment of a public building in Croydon. This is a sensitive project with various security and logistical challenges but a very interesting scheme to lead. Further works will be of a similar nature in the Greater London area. Your new role Reporting to a visiting contracts manager, you will take full responsibility for leading the project on-site, ensuring delivery on time, within budget, and to the highest quality standards. Key duties include: Overseeing day-to-day site operations and managing subcontractors. Ensuring compliance with health and safety regulations and company policies. Coordinating with the project team, clients, and stakeholders to maintain clear communication. Monitoring progress, managing resources, and resolving issues promptly. Maintaining accurate site records and reporting to senior management. Driving quality assurance and ensuring adherence to design specifications. What you'll need to succeed You will be working as a site manager and have previous experience of managing your own scheme. A varied main contracting project background would be preferred. Working on high-security refurbishments again would be preferred but is not essential. This is a long-term appointment and, following the initial scheme, future works will vary within the new build and refurbishment sectors. What you'll get in return A competitive salary and package plus continued support with professional development. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4759311

About the Role At Harmony Fire, our work saves lives. As a Service Engineer – Lightning Protection Systems (LPS), you’ll play a vital role in protecting buildings, assets, and people from one of nature’s most powerful forces. You’ll carry out inspections, testing, maintenance, and repairs on lightning protection and earthing systems across a wide range of client sites — from commercial properties and industrial facilities to heritage and residential buildings. You’ll be trusted to ensure every system meets national and international standards, working to BS EN 62305 and Harmony’s uncompromising standards of quality and safety. This is a hands-on, field-based role that requires precision, professionalism, and a commitment to making every site safer. Key Responsibilities • Carry out routine inspections, testing, and maintenance on new and existing lightning protection and earthing systems, • Perform physical tests and visual inspections in line with BS EN 62305 and other relevant standards, • Identify and report faults, deterioration, and deficiencies, undertaking remedial work as required, • Produce detailed technical reports using digital tools (e.g. PDA), recording findings, test results, and recommendations, • Ensure all work is compliant, accurate, and completed to the highest safety standards, • Liaise with clients, contractors, and project managers on-site, providing clear technical updates and maintaining customer satisfaction, • Strictly follow all health and safety regulations and company procedures, including RAMS, working at height, and electrical safety practices, • Maintain company tools, test equipment, and vehicles to a professional standard, • Travel regularly to client sites, which may include time away from home, • Participate in ongoing technical, compliance, and safety training, • Support the wider Service and Operations teams, ensuring communication and collaboration across departments, • Uphold Harmony’s reputation for excellence and reliability on every visit What We’re Looking For • Proven experience in electrical or lightning protection systems, • Comfortable working at height and in field-based environments, • Excellent understanding of electrical safety and earthing principles, • Knowledge of BS EN 62305 and associated testing standards, • Strong diagnostic and fault-finding skills, • Detail-driven with a do it right first time attitude, • Excellent communication skills with clients and colleagues, • Good IT literacy and familiarity with digital reporting tools, • Full UK driving licence, • A reliable, proactive team player with pride in their craft At Harmony Fire, we live by our values: • Athlete’s Grit – we push ourselves and each other to be the best, • Captain’s Duty – we take ownership, act with integrity, and deliver on promises, • Fun Loving Heart – we celebrate success and enjoy the journey together By understanding and embodying these values, you’ll not only contribute to our success but thrive personally and professionally. Why Work for Harmony Fire • A collaborative and supportive environment in which you can grow and develop your career, • The tools and opportunity to do work you can be proud of, • A chance to work alongside some of the best people in the industry, • Bespoke Personal Development Plan for every employee, • Ongoing training, coaching, and mentoring, • Modern vehicles, equipment, and digital reporting systems Benefits • Lunch, snacks, and refreshments all provided, including fresh fruit and Takeaway Friday, • Unlimited holiday provision, • Bonus scheme – opportunity to earn up to 50% of annual salary, • Team socialising budget for all employees, • Private Medical cover, • Family-friendly policies including enhanced Maternity and Paternity, • Cycle to work scheme, • Reward and Recognition scheme – European mini-breaks on offer, • Two company events each year, • Auto-enrolment pension scheme Harmony Fire is an equal opportunity employer. We consider all applicants for employment regardless of age, disability, sexual orientation, gender identity, family or parental status, race, colour, nationality, ethnic or national origin, religion or belief. We want everyone who works with us to feel valued and to make a difference. Are you ready to join us?

CAD Manager – MEP Design We are seeking a talented and proactive CAD Manager to take a leading role in the production and coordination of MEP designs across a wide range of projects — from small-scale refurbishments to large residential, education, and commercial developments. This is an exciting opportunity for a driven CAD professional with a strong eye for detail who values technical excellence, collaboration, and the satisfaction of delivering high-quality design outputs. The Role As CAD Manager, you will play a pivotal role in ensuring drawings, models, and design information meet the highest technical and quality standards. You will work closely with engineers and remote teams to deliver coordinated, accurate, and timely outputs that support successful project delivery. Key Responsibilities Drawing Production & Coordination • Produce accurate, coordinated 2D MEP drawings up to construction level., • Translate engineers’ mark-ups and briefs into clear, high-quality CAD drawings., • Manage MEP drawings, models, worksets, and sheets to project standards., • Ensure effective coordination across MEP, architectural, and structural disciplines. Team Leadership & Collaboration • Liaise daily with engineers to understand project deadlines and incoming CAD requests., • Allocate and review CAD tasks to ensure consistency and quality of output., • Undertake hands-on CAD production alongside management responsibilities., • Mentor and provide technical guidance to CAD technicians., • Support engineers at design team and client meetings, contributing to coordination and technical discussions. Quality, Standards & Process • Follow and enhance QA and BIM processes in line with industry standards., • Maintain compliance with Building Regulations, British Standards, and industry best practice (CIBSE, BSRIA, UK BIM Framework, ISO 19650)., • Ensure drawings and models are stored and managed in accordance with document control and digital engineering procedures., • Manage document issue sheets and published drawing outputs for each project. Skills & Experience Required • 5–10 years’ proven experience producing MEP drawings using AutoCAD., • Strong understanding of building services, coordination, and construction processes., • Experience working within a small to medium-sized consulting engineering environment., • Proven ability to manage drawing production across multiple projects and deadlines., • Confident setting up and managing 2D layouts, schematic drawings, and MEP models., • Excellent communication and organisational skills with strong attention to detail., • Commercial awareness and understanding of project delivery., • Knowledge of Building Regulations, CDM Regulations, and British Standards., • Collaborative mindset with the ability to work across teams and disciplines. Software Skills • AutoCAD – Essential, • Revit – Preferred, • Navisworks – Preferred, • Microsoft Excel / Word – Essential, • IES – Desirable Why This Role Matters This role is central to the design delivery process — ensuring every drawing, model, and coordination effort meets the technical precision and professional standards clients expect. Your leadership in maintaining drawing quality, managing information flow, and mentoring others will directly influence efficiency, reputation, and overall project success.

Fire – Engineer or Senior Engineer Glasgow, Bristol, Manchester or London Competitive salary + benefits We have an exciting opening for a Fire Engineer or Senior Fire Engineer to join our firm in our Glasgow, Bristol, Manchester or London offices. Hoare Lea is a human-centric and planet-conscious engineering consultancy. We offer intelligent and sustainable solutions to complex design challenges for the built environment throughout the UK and further afield. We provide a wide range of engineering and consultancy services, including acoustics, air quality, building services (MEP), fire, lighting, security and sustainability to name but a few. Together, our highly skilled teams use technical expertise and problem-solving skills to bring buildings to life. We ensure that whatever the building, its design is outstanding, and its operations meet the needs of the communities it serves. We are as committed to providing an environment where everyone can realise their unique potential. So, in joining Hoare Lea, you will experience a business that enriches your knowledge, supports your wellbeing, and welcomes your individuality. You’ll have the opportunity to participate in our 9-day fortnight scheme, thriving community groups, varied social and networking events, and extensive professional and technical development schemes. We also offer an extensive benefits package, including private medical cover, electric vehicle salary sacrifice scheme, stock options, and up to 30 days of annual leave. Whatever your ambitions or circumstances, our aim is to enable everyone to develop their knowledge, give their best, and enjoy what they do. Being part of one of the UKs largest building engineering consultancies, we benefit from collaborating with some of the best engineers in the business, with access to state-of-the-art technical support, and have the opportunity to work on some of the UKs largest and most high profile projects as part of a multi-disciplinary team. However, the fire team also works independently on fantastic projects, with many in our team having developed long-term relationships with many great clients. Heathrow’s Terminal 2, Doha’s new metro, the vast £1billion Elephant and Castle redevelopment in London, the extension to the ExCeL centre and the Royal Hospital for Children and Young Persons in Edinburgh are examples of some of the amazing projects where we have led the Fire Engineering design with other Hoare Lea disciplines. As part of long standing Fire Engineering relationships with external clients, we have led the fire safety design on seven of Manchester’s ten tallest buildings (including the UKs tallest residential tower), developed the current fire strategies for most of the UKs largest airport terminals, and designed two world cup stadia. A particular area where we have invested heavily is training and research. We have numerous research groups within the team to ensure that we remain at the cutting edge of our discipline; this includes computational and numerical modelling, emerging fire risks, new techniques and even fire testing – we recently led the design and implementation of two of the world’s largest ever cross laminated timber (CLT) compartment fire tests in France, to successfully validate our detailed calculations for a highly sustainable timber office building project. In addition to Hoare Lea’s best-in-class training, the fire group have developed extensive additional training and development opportunities – weekly training sessions for everyone, regular training away-days, innovation days and access to external training and conferences. We place a particular emphasis on enabling our team to achieve Chartered Engineer status – we have developed a programme for this and numerous fire engineers have obtained their CEng with us over the years. This is all enabled by our very experienced and highly qualified team. We are active in a number of key organisations such as the Society for Fire Protection Engineers (SFPE), Smoke Control Association, BSI Group and Institution of Fire Engineers. Why Work For Us? The Fire Engineering group’s strategy is simple, we want to do world-class fire engineering on the best projects with great clients. We want the team to enjoy the projects they do and who they work with, so our portfolio is of high quality, varied and really interesting. As part of Hoare Lea’s larger team of built-environment specialists, we have access to some of the UKs largest and highest profile projects. However, we also work independently and have developed long-term relationships with some great clients – there is no greater personal satisfaction from winning repeat projects from clients who think you’ve done a great job and like working with you. We are strong because we recognise that everyone has different skills to offer – our team includes ex fire service, building services and building control professionals, and engineers with degrees in physics, mechanical engineering, chemical engineering, materials science, forensics – oh, and fire engineering. The opportunities we provide for training and development are second-to-none. We invest significantly in this, and our aim is to ensure our team can achieve Chartered Engineer status. We have a highly experienced and qualified team to ensure that this can happen. We really want everyone to have the right work-life balance and to enjoy their work. We enable this by having a great benefits and flexible working package – including the ability to work a 9-day fortnight, and by choosing only the best projects for great clients, supported by extensive training and experienced colleagues. We are a really friendly, supportive and inclusive team, and enjoy numerous socials with our office colleagues and with the fire engineering team. The Role • Hoare Lea’s Fire Engineering team focuses on the fire safety design of buildings., • We work with colleagues within Hoare Lea as part of a multi-disciplinary team, and also have a significant portfolio of long-term external clients., • Our projects are principally based in the UK, and a detailed understanding of UK regulations and design guidance is desirable., • Able to work with, and have an appreciation of the integration of, other construction professionals’ requirements for the project., • Ensuring open communication among all project team members so that feedback is provided and acted upon efficiently in a timely manner., • Attending design team meetings, design workshops, client meetings and site meetings., • Travel to clients or projects in the UK, and occasionally internationally, according to project demands., • Working knowledge of software analysis tools – evacuation, smoke and fire modelling, heat radiation models and structural fire modelling. What We Are Looking For • Experience working within a fire engineering consultancy role., • A relevant degree or equivalent qualification in Engineering, Building Services, Maths, Architecture, or Physics, with a keen interest in Fire Engineering. You will have a good technical knowledge in the primary discipline of fire safety design., • You will be IT literate with a working understanding of fire modelling software analysis tools., • You should have excellent communication skills and an interest in working in a team environment., • You will have the ability and commitment to effectively deliver to demanding timescales, and have good organisational and planning skills. How to apply To apply simply complete a CV profile and submit your application, or for further information please contact . If shortlisted, one of our recruitment team will be in touch to arrange a introductory call (about 30 minutes) to discuss the role and your experience in more detail. From there, successful candidates will be invited to attend a panel interview, either via Microsoft Teams or in person at one of our offices. Adjustments and accommodations If there are adjustments or accommodations that we can put in place to help you participate and give your best at any stage of the recruitment process (whether relating to disability, neurodivergence or anything else) please let us know. Data privacy We have updated our terms and conditions for candidates, click here to find out more. Recruitment agencies We have a Preferred Supplier List of trusted partners who assist us when required. We do not acknowledge speculative CVs or unsolicited candidate introductions from agencies not on the list.

Fire – Principal or Associate Engineer Glasgow, Bristol, Manchester or London Competitive salary + benefits We have an exciting opening for a Principal or Associate Fire Engineer to join our firm in our Glasgow, Bristol, Manchester or London offices. About us Hoare Lea is a human-centric and planet-conscious engineering consultancy. We offer intelligent and sustainable solutions to complex design challenges for the built environment throughout the UK and further afield. We provide a wide range of engineering and consultancy services, including acoustics, air quality, building services (MEP), fire, lighting, security and sustainability to name but a few. Together, our highly skilled teams use technical expertise and problem-solving skills to bring buildings to life. We ensure that whatever the building, its design is outstanding, and its operations meet the needs of the communities it serves. We are as committed to providing an environment where everyone can realise their unique potential. So, in joining Hoare Lea, you will experience a business that enriches your knowledge, supports your wellbeing, and welcomes your individuality. You’ll have the opportunity to participate in our 9-day fortnight scheme, thriving community groups, varied social and networking events, and extensive professional and technical development schemes. We also offer an extensive benefits package, including private medical cover, electric vehicle salary sacrifice scheme, stock options, and up to 30 days of annual leave. Whatever your ambitions or circumstances, our aim is to enable everyone to develop their knowledge, give their best, and enjoy what they do. Hoare Lea’s Fire Engineering group is a leading team of experienced fire safety experts, many of whom are Chartered Engineers through the Institution of Fire Engineers. Being part of one of the UKs largest building engineering consultancies, we benefit from collaborating with some of the best engineers in the business, with access to state-of-the-art technical support, and have the opportunity to work on some of the UKs largest and most high profile projects as part of a multi-disciplinary team. However, the fire team also works independently on fantastic projects, with many in our team having developed long-term relationships with many great clients. Heathrow’s Terminal 2, Doha’s new metro, the vast £1billion Elephant and Castle redevelopment in London, the extension to the ExCeL centre and the Royal Hospital for Children and Young Persons in Edinburgh are examples of some of the amazing projects where we have led the Fire Engineering design with other Hoare Lea disciplines. As part of long standing Fire Engineering relationships with external clients, we have led the fire safety design on seven of Manchester’s ten tallest buildings (including the UKs tallest residential tower), developed the current fire strategies for most of the UKs largest airport terminals, and designed two world cup stadia. A particular area where we have invested heavily is training and research. We have numerous research groups within the team to ensure that we remain at the cutting edge of our discipline; this includes computational and numerical modelling, emerging fire risks, new techniques and even fire testing – we recently led the design and implementation of two of the world’s largest ever cross laminated timber (CLT) compartment fire tests in France, to successfully validate our detailed calculations for a highly sustainable timber office building project. In addition to Hoare Lea’s best-in-class training, the fire group have developed extensive additional training and development opportunities – weekly training sessions for everyone, regular training away-days, innovation days and access to external training and conferences. We place a particular emphasis on enabling our team to achieve Chartered Engineer status – we have developed a programme for this and numerous fire engineers have obtained their CEng with us over the years. This is all enabled by our very experienced and highly qualified team. We are active in a number of key organisations such as the Society for Fire Protection Engineers (SFPE), Smoke Control Association, BSI Group and Institution of Fire Engineers. Why Work For Us? The Fire Engineering group’s strategy is simple, we want to do world-class fire engineering on the best projects with great clients. We want the team to enjoy the projects they do and who they work with, so our portfolio is of high quality, varied and really interesting. As part of Hoare Lea’s larger team of built-environment specialists, we have access to some of the UKs largest and highest profile projects. However, we also work independently and have developed long-term relationships with some great clients – there is no greater personal satisfaction from winning repeat projects from clients who think you’ve done a great job and like working with you. We are strong because we recognise that everyone has different skills to offer – our team includes ex fire service, building services and building control professionals, and engineers with degrees in physics, mechanical engineering, chemical engineering, materials science, forensics – oh, and fire engineering. The opportunities we provide for training and development are second-to-none. We invest significantly in this, and our aim is to ensure our team can achieve Chartered Engineer status. We have a highly experienced and qualified team to ensure that this can happen. We really want everyone to have the right work-life balance and to enjoy their work. We enable this by having a great benefits and flexible working package – including the ability to work a 9-day fortnight, and by choosing only the best projects for great clients, supported by extensive training and experienced colleagues. We are a really friendly, supportive and inclusive team, and enjoy numerous socials with our office colleagues and with the fire engineering team. The Role • Hoare Lea’s Fire Engineering team focuses on the fire safety design of buildings., • We work with colleagues within Hoare Lea as part of a multi-disciplinary team, and also have a significant portfolio of long-term external clients., • Our projects are principally based in the UK, and a detailed understanding of UK regulations and design guidance is desirable., • Able to work with, and have an appreciation of the integration of, other construction professionals’ requirements for the project., • Ensuring open communication among all project team members so that feedback is provided and acted upon efficiently in a timely manner., • Attending design team meetings, design workshops, client meetings and site meetings., • Travel to clients or projects in the UK, and occasionally internationally, according to project demands., • Working knowledge of software analysis tools – evacuation, smoke and fire modelling, heat radiation models and structural fire modelling. What We Are Looking For • Experience working within a fire engineering consultancy role., • A relevant degree or equivalent qualification in Engineering, Building Services, Maths, Architecture, or Physics, with a keen interest in Fire Engineering. You will have a good technical knowledge in the primary discipline of fire safety design., • You will be IT literate with a working understanding of fire modelling software analysis tools., • You should have excellent communication skills and an interest in working in a team environment., • You will have the ability and commitment to effectively deliver to demanding timescales, and have good organisational and planning skills. How to apply To apply simply complete a CV profile and submit your application, or for further information please contact . If shortlisted, one of our recruitment team will be in touch to arrange a introductory call (about 30 minutes) to discuss the role and your experience in more detail. From there, successful candidates will be invited to attend a panel interview, either via Microsoft Teams or in person at one of our offices. Adjustments and accommodations If there are adjustments or accommodations that we can put in place to help you participate and give your best at any stage of the recruitment process (whether relating to disability, neurodivergence or anything else) please let us know. Data privacy We have updated our terms and conditions for candidates, click here to find out more. Recruitment agencies We have a Preferred Supplier List of trusted partners who assist us when required. We do not acknowledge speculative CVs or unsolicited candidate introductions from agencies not on the list.

Regional Managing Surveyor – South The Role We are supporting a rapidly expanding national surveying business that’s looking to add a Regional Managing Surveyor to their leadership team. This is a rare opportunity to combine hands-on surveying expertise with people leadership, helping to mentor and inspire a growing team of surveyors while maintaining the highest standards of quality and service. If you thrive on balancing technical surveying work with coaching others, and want to be part of a forward-thinking business that puts its people and customers first, this could be the perfect move. 🚀 Key Responsibilities: • Lead, coach, and mentor a regional team of surveyors to hit targets around service, quality, and client satisfaction, • Support new starters and less experienced surveyors with hands-on development and guidance, • Conduct regular team briefings, CPD events, and catch-ups to keep surveyors engaged and connected, • Collaborate closely with central operations, bookings, and audit teams to ensure smooth service delivery, • Provide feedback and contribute to continuous improvements in processes, technology, and survey standards, • Undertake residential surveys and valuations to stay sharp and lead by example, • Represent the business as a brand ambassador, maintaining strong relationships with clients and stakeholders 🌟 Required Skills and Experience: • Extensive knowledge and technical expertise across residential surveying, • RICS membership (MRICS/FRICS/AssocRICS) and VRS registered, • Strong people leadership skills with proven ability to inspire, mentor, and develop others, • Excellent relationship-building and communication skills, both with clients and colleagues, • A pragmatic problem solver with strong organisational skills and a track record of meeting deadlines, • Customer-focused mindset with experience delivering outstanding service, • Eligible to work in the UK and able to complete pre-employment screening ✨ Desirable: • Familiarity with iPad-based surveying tools and apps, • Strong presentation skills and confidence leading group sessions 📦 The Package: • £60,000 - £75,000 basic salary, • Hybrid role with regional travel and flexibility, • Professional development opportunities including CPD and career progression, • Supportive, collaborative culture that values both technical expertise and people leadership

Mechanical & Electrical SurveyorBarking & Dagenham Reside (B&D Reside)£45,000 – £55,000 | Office & Site Based Goodman Masson are delighted to be exclusively partnering with B&D Reside to recruit a Mechanical & Electrical Surveyor to join their growing Compliance team. This is an excellent opportunity to join a forward-thinking organisation dedicated to delivering high-quality homes and services for residents across Barking & Dagenham. If you’re a technically strong M&E professional who enjoys managing contractors, solving complex issues and making a real difference within social housing, this role offers both challenge and purpose. The Role Reporting to the Compliance Manager, you will play a key role in ensuring B&D Reside’s mechanical and electrical assets remain safe, compliant and maintained to the highest standards. You will: * Provide expert M&E technical advice across repairs, servicing and maintenance * Diagnose issues, raise works orders and manage repairs from initial enquiry through to completion * Oversee statutory compliance programmes including electrical, gas, lifts, fire systems, ventilation and water hygiene * Manage and monitor cyclical servicing and inspection contracts * Carry out pre- and post-inspections to ensure quality and contractor performance * Specify and manage minor and major M&E works * Monitor budgets, verify contractor invoices and ensure value for money * Support the management of damp & mould cases and disrepair claims * Act as the M&E technical lead for new build handovers into management * Engage with residents and stakeholders to ensure excellent customer outcomes About You We are looking for a proactive and organised individual who thrives in a fast-paced environment and is confident managing multiple workstreams. You will have: * HNC/HND (or equivalent) in Mechanical, Electrical or Building Services Engineering * Experience within housing, construction, property maintenance or asset management * Strong knowledge of M&E compliance and statutory requirements * Experience managing contractors and overseeing programmes of work * The ability to diagnose technical issues and produce clear reports * Strong organisational skills and the ability to prioritise effectively * Knowledge of new build handover processes * A customer-focused approach with the ability to engage positively with residents Desirable:Professional membership (CIBSE, IET etc.), IOSH Managing Safely, knowledge of SOR, disrepair and damp & mould management, and familiarity with housing regulatory frameworks. Why Join B&D Reside? * Be part of a growing organisation committed to quality homes and resident satisfaction * Work within a collaborative and supportive team environment * Play a key role in delivering safe, compliant and well-maintained homes * Competitive salary of £45,000 – £55,000 If you’re interested in this opportunity, please apply or contact Goodman Masson is managing this vacancy exclusively on behalf of B&D Reside.

About the Company Join an internationally recognized brand renowned for its innovation, craftsmanship, and collaborative culture. Be part of a global team, gain exposure to international wholesale operations, and work with high-profile clients. Collaborate across functions and contribute to exciting seasonal launches that define our brand’s luxury positioning. About the Role We are seeking an Aftersales Executive to deliver exceptional post-sale support to our wholesale clients, including independent opticians, department stores, premium retail partners, and agents. You will ensure a seamless after sales experience by managing repairs, returns, warranties, and client queries, all while maintaining the highest standards of luxury service. This role also supports the optical direct sales team in day-to-day administration, monitors on-time delivery, and ensures our wholesale operations run efficiently. Key Responsibilities Customer & After sales Service • Serve as the primary contact for wholesale clients regarding after sales queries, repairs, warranties, and returns., • Provide imagery, stock updates, and customized line sheets on request., • Maintain communication that reflects the brand’s luxury service standards., • Monitor service levels and turnaround times to meet KPIs., • Offer product care guidance and training support to wholesale partners as needed. System & Sales Support • Maintain and update internal systems (NuOrder, Sage, or equivalent), including product data, customer records, and seasonal line sheets., • Provide daily sales operation support: order entry, replacements, and client queries., • Deliver training on internal systems to teams and agents as required., • Assist in developing and refining after sales policies to improve client satisfaction and retention. Sales Administration & Reporting • Manage all sales documentation (e.g., ATA Carnets) and ensure data accuracy across platforms., • Oversee the full after sales process, including returns, replacements, credits, and repairs., • Generate weekly and ad-hoc reports to keep the sales team informed and aligned., • Analyze returns data to identify trends and provide insights to improve product quality and reduce repeat issues. Cross-functional Collaboration • Work closely with Merchandising, Allocations, Logistics, and Accounts teams to ensure smooth dispatches, returns, and collections. Sample Management & Showroom Coordination • Organize samples for the London showroom, trade shows, and international events., • Oversee sample inventory, returns, and deliveries for global agents. About You • Systems-savvy and highly organized, with a keen eye for detail and commitment to data accuracy., • Excellent communicator who can collaborate across teams and manage multiple deadlines., • Proactive problem-solver with experience refining processes and improving client satisfaction., • Passionate about delivering luxury service and building strong relationships with wholesale partners. Required Skills & Experience • 2+ years’ experience in wholesale, sales operations, or commercial support., • Proficient in platforms like NuOrder, Sage, or similar CRM/ERP tools., • Strong communication and organizational skills., • Ability to collaborate cross-functionally and manage multiple priorities., • Proactive problem-solving mindset. Preferred Skills • Experience managing multiple deadlines and refining internal processes., • Fluency in additional languages (French, German) a strong advantage. Compensation & Benefits • Competitive salary and benefits package., • Opportunities for professional growth and development in a global luxury brand. Equal Opportunity Statement We are committed to fostering a diverse, inclusive, and equitable workplace.

We are currently recruiting a Bid Manager responsible for LV to 132kV substation construction and asset replacement projects for our DNO and/or Private Network Owner Customers. Main Duties • Review tender enquiry pack, resolve scope queries, then ensure that the preparation, review and submittal of customer proposals are estimated accurately and consistently incorporating compliance to customer specifications/documents, validation of our technical solution and value engineering., • Be able to negotiate post tender with our customers to capture any late scope changes and to prepare and submit best and final offers., • Establish excellence in our tendering preparation and submittal, ensuring we achieve the highest level of customer satisfaction (internal & external) resulting in business growth in our targeted areas., • Have management of the overall tendering process from receipt of enquiry to submittal, then post tender negotiations. Co-ordination of all internal and external cost elements to ensure all risks are identified and mitigation plans established in line with company policies and procedures., • Ensure a high degree of collaboration and teamwork is established with customer representatives, and with all Freedom business units and stakeholders to maximise opportunity levels for all aspects of our UK business. Qualifications • Practical experience in the application of CDM 15 regulations and the ability to produce draft Construction Phase Plans., • Some HV engineering experience within a Projects environment focussed on HV and EHV Substation works. (preferred), • Minimum 2 years’ experience in a commercial estimating, bidding and / or customer facing environment., • A practical working knowledge of high voltage electrical substations and the equipment found within would be beneficial. A competitive salary and excellent benefits package, in addition to further learning and development/progression opportunities will be on offer to the successful candidate. Please contact Tahanee at Fortiva if you wish to discuss further.

Department: Retail Place of work: London Job Type: Full-time Job purpose: As a Client Advisor, you are passionate about the world of beauty and cosmetics and ready to become the custodian of the brand's valuable heritage and legacy, sharing the vision, values, and mission guiding the Client into the world of the Brand. You take responsibility for meeting your personal sales goals and you are driven to contribute to the success of the Store. You ensure an exceptional Client experience, placing the Client first and fostering valuable relationships. You foster brand loyalty and turn each Client's visit into an unforgettable luxury shopping experience. You are a reliable team player, providing continuous support to both your colleagues and management, while performing all tasks and responsibilities tied to your department. Responsibilities: • Consistently reach and exceed personal and store sales target, both on a monthly and annual basis, while elevating and assisting in business growth, • Implement business strategies following the guidance of the Store Manager, while staying informed about the performance of the Store, • Achieve and exceed personal KPI objectives by providing outstanding customer service and ensuring the highest standards of sales quality, • Deliver a superior customer service experience by surpassing their expectations, displaying in-depth knowledge of the products and Santa Maria Novella heritage and history, in accordance with the sales standards, • Take initiative to maximize all cross-selling opportunities by using every product range available in the store, • Place the Client first by fostering a welcoming atmosphere, offering friendly and professional assistance, and addressing all their needs and requests, • Collect valuable Client information using the Company's tools (CRM) to engage with them, establish relationships, and tailor future Client development opportunities, • Ensure outstanding Client satisfaction and outstanding Client service by implementing the "Brand Selling Ceremony", • Adopt and encourage the Omni Channel approach, • Develop and sustain extensive knowledge of the luxury beauty and cosmetic industry by staying updated on beauty trends and monitoring industry competitors, • Consistently work to stay current with information on product details, sales methods, Client Services, and Company guidelines and protocols, • Handle Client inquiries, issues, and returns with professionalism and effectiveness liaising with the store manager when necessary, • Collaborate and engage effectively with colleagues, promote open and constructive dialogue, to ensure a consistently outstanding experience and contribute to a positive work atmosphere, • Follow security procedures in the store to ensure safety of Client, staff and merchandise, • Assist in maintaining the presentation of all products in line with Santa Maria Novella's visual guidelines, • Assist in the daily management of the store by keeping the understock and stock room tidy and orderly, • Adhere to Company protocols for operational guidelines and stock management, including cash handling, inventory, logistics, and all primary reporting activities required by the head office, ensuring that Company policies and procedures are effectively implemented Qualifications: • At least 2/3 years of experience in sales field; luxury retail and/or beauty preferred, • Proficiency in English, any other languages is a plus, • Ability to work in a fast-paced and dynamic environment, • Demonstrated skill in establishing enduring relationships with both Client and colleagues, • Excellent written and verbal communication skills, • High level of flexibility and ability to problem solve, • Demonstrated capability to achieve and exceed both individual and store performance targets, • Team player with interested in actively collaborating with colleagues, • Familiarity with selling ceremony and Client journey/discovery process could be a plus, • Strong customer service skills, • Capability to work a flexible schedule according to business requirements, including evenings, weekends, and holidays Equal Opportunity Statement: The announcement is applied to both sexes, according to laws 903/77 and 125/91, and to people of all ages and all nationalities, according to legislative decrees 215/03 and 216/03. All data will be processed in compliance with Legislative Decree 196/2003 and GDPR EU 679/2016.

ROLE PROFILE: SENIOR 3D DESIGNER REPORTS TO Creative Partner WORKS WITH Account leadership, Creative leads, Project Managers, Account Managers, Creative Artworkers, Designers, Copywriters. ROLE & CONTEXT As a 3D Designer your primary responsibility is the generation of concepts and visual design relating to in-store. You will need to have an active interest in retail marketing and able to deliver commercially focused creative work of the highest standard leveraging your experience in shopper marketing. The broader opportunity is to work across brand, category and omnichannel commerce led projects with a store first approach, but able to extend thinking into new and innovative digital experiences. As a senior team member we expect you to be a self-starter and form a strong working relationship with internal Project Management and Creative leadership. You will have a good understanding of structural design in both temporary and semi-perm and perm design. Core responsibilities: • Able to think laterally, creating multiple solutions to a given, • design/marketing brief, • Be articulate and engaging in front of clients, • Understand and deliver a best practice approach to creative projects, • Be pro-active, inquisitive and challenging at all times, • To work on occasion with Tag Sourcing teams and external vendor partners to procure cutter guides, prototypes, digital services etc, • Self motivated and able to lead creative work from brief through to production with the support of the Project Manager, • To be a respected, valued and trusted part of the creative team NEED TO ACHIEVE Duties • Develop & maintain a strong relationship with internal and client teams, and consistently strive to exceed their expectations, • Leveraging Shopper Marketing knowledge to develop design that is based on real world understanding of retail design practices, • Attend Client and Third Party Meetings, • Understand client’s business and the way the client works, • Develop and continue a good understanding of client brands, • Manage client expectations and build reputation for creativity, • Support other team members in the pursuit of delivering the highest standard of service to the client, • Gain trust, authority and respect from the client at all times, • Attend and be punctual to all relevant meetings with the client and internally, • Be proactive with day-to-day creative decisions, • Take full accountability for your work to ensure that deadlines are met and implementation is to a high standard NEED TO KNOW Skills & Knowledge • Experience of multi-channel retail marketing practices, • Display a good understanding of print, production, repro and digital media, including costs, • IT literate and fully conversant with Adobe CC, Cinema 4D, • Ability to provide commercial creative solutions quickly, • Know and understand the client’s organisation and market, • Ability to juggle numerous tasks at once and deliver all effectively, • Knowledge of artwork and production process is essential, • Works as a strong team player, • Good planning and organising skills, • Display confidentiality at all times with regards to Tag / Dentsu client business NEED TO HAVE Core Competences • Structural design experience, • Shopper design knowledge, • Idea generation and lateral thinking, • Relationship building, • Communication skills, • Client focus, • Attention to detail, • Decision making ability, • Conscientious, punctual, • Opinionated/challenging, • Tenacity and confidence, • A team player MEASUREMENT OF SUCCESS • Delivery of projects with minimal supervision, • High level of customer satisfaction, • Professional reputation internally and with clients, • Time management on projects

An exceptional opportunity awaits an experienced and commercially astute Facilities professional to take ownership of the operational environment across a portfolio of premium fitness studios. This is not a traditional 'maintenance' role. It is a strategic, high-impact position responsible for protecting, elevating, and future-proofing a multi-site estate within one of London’s most respected boutique fitness environments. The successful candidate will combine technical excellence with commercial awareness, ensuring every studio operates to the highest standards - visually, operationally, and compliantly. Reporting into senior leadership, the Facilities Manager will oversee planned and reactive maintenance, capital projects, compliance, contractor management, and cost control, ensuring that every site delivers a first-class member experience while safeguarding the business’s long-term assets. The Basics: • Salary: £50,000, • Working Hours: 40 hours p/w (minimum), • Leave: 25 Days per annum (plus bank holidays)., • All travel paid in Zones 1 + 2, • Reporting to: Head of Operations This is an opportunity to be part of a dynamic, innovative, and purpose-driven company focused on movement, health and wellness. The Role... 1. Facilities Management & Operational Excellence • Develop and oversee a comprehensive planned and reactive maintenance programme across all locations., • Lead contractor and supplier relationships, ensuring safe, efficient, and cost-effective service delivery., • Establish and track facilities KPIs, including response times, cost efficiency, and preventative maintenance ratios., • Ensure all sites consistently meet premium standards for condition, compliance, and functionality., • Maintain oversight of all studio repair and maintenance functions, ensuring seamless daily operations. 2. Capital Projects & Development • Support new site openings, refurbishments, and facility upgrades from concept through to completion., • Contribute to CAPEX planning, forecasting, and investment prioritisation., • Provide technical insight on layouts, mechanical systems, and infrastructure improvements., • Maintain robust documentation across property projects, warranties, and compliance certifications., • Liaise with landlords, agents, and local authorities to ensure smooth project delivery and regulatory compliance. 3. Financial & Risk Management • Build and manage annual facilities and CAPEX budgets with strong financial discipline., • Deliver measurable cost efficiencies through negotiation, preventative planning, and supplier optimisation., • Maintain visibility across facilities-related risks and implement proactive mitigation strategies., • Balance short-term operational needs with long-term asset protection and growth strategy. 4. Strategic & Brand Environment Development • Contribute to the evolution of studio environments, ensuring design and specification reflect premium positioning., • Recommend improvements across lighting, signage, layout, and customer flow to elevate usability and visual impact., • Advise on sustainability, energy efficiency, and environmentally responsible development opportunities., • Ensure all facilities investments align with long-term brand standards and growth ambitions. 5. Leadership & Collaboration • Lead and develop the facilities function to ensure alignment between reactive maintenance and capital works., • Foster strong cross-functional collaboration with operations, studio teams, and external partners., • Create clear processes and accountability structures across all maintenance activities., • Reactive maintenance targets met or exceeded, • Strong planned vs reactive maintenance ratios, • OPEX and CAPEX spend controlled within budget, • High levels of member and staff satisfaction regarding studio environment, • Consistent compliance and risk management across all locations The Person... • A strategic and detail-driven facilities leader who thrives in premium, multi-site environments., • Commercially astute, with a strong understanding of balancing cost, risk, and quality., • Calm under pressure and solutions-focused in fast-moving operational settings., • Highly organised, methodical, and able to operate both macro and micro, seeing the bigger picture while managing fine detail., • Proven multi-site facilities or estates leadership experience within fitness, leisure, retail, or hospitality., • Strong technical understanding of building compliance, maintenance systems, and construction project management., • Demonstrated experience managing contractors, suppliers, and external consultants., • Financial literacy with experience managing both OPEX and CAPEX budgets., • Experience supporting refurbishments, new site openings, or property development projects. This is a rare opportunity to step into a leadership role that directly shapes the physical experience of a high-performing fitness brand. For someone who takes pride in operational excellence and wants to influence both day-to-day performance and long-term growth, this is a career-defining move. Your recruiter for this role is Heloise Nangle, Co-Founder at Jobs In. Fitness, and can be contacted simply by applying for this role. Jobs In. Fitness is a fitness recruitment agency, specialising in hundreds of fitness jobs in the UK like these. If you are keen to be considered please ‘apply now’. Please note that only applicants matching the strict criteria above will be contacted as part of the recruitment process.

Following significant growth over the past year, my client is seeking an experienced MRICS/FRICS/AssocRICS with VRS registration Residential Surveyor Area Manager with strong people and leadership skills. Your Role as a Residential Surveyor Area Manager You’ll lead, inspire, and mentor a team of Residential Surveyors to achieve deliver high quality L2 and L3 surveys with excellent customer satisfaction and performance. With a predominantly remote workforce, you’ll focus on maintaining engagement and communication through regular support. You’ll represent the Client brand, promoting their services, and work closely with Operations, Bookings, Audit, and Compliance teams to maintain the highest professional standards. You’ll also continue to undertake surveys and valuations to stay hands-on and up to date. Key Responsibilities • Oversee day-to-day queries and ensure consistent service quality across your region, • Support and mentor new starters during onboarding, • Coach and develop team members through regular contact, events, and team meetings, • Collaborate with internal departments to maintain service and quality standards, • Support improvements to survey templates, products, and audit policies, • Implement updates related to RICS, Home Survey Standards, and new technologies, • Undertake L2 and L3 surveys while dedicating up to 5 days per month for team visits or technical support, • Assist with complaints handling and provide cover for colleagues when required Strongly Desired: • Experience using iPads and surveying apps, • Confident presentation and communication skills Package: • £60,000 - £70,000+ basic dependent on experience, • £ bonus, • Car allowance and mileage cover (own car is necessary), • Equipment provided, • Monday – Friday, • 25 days + bank holidays, • Company socials Please Note: Mavrec are acting as a recruitment agency with regards to this position. By submitting your application, you are consenting to Mavrec Recruitment processing and storing your data only for the purposes of your job search. You may instruct Mavrec Recruitment to delete your data anytime you please. We are an equal opportunities recruitment agency and do not discriminate on the grounds of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race; religion or belief, sex, and sexual orientation This is role will evolve as time goes on, and the responsibilities are subject to change

Account Director for Medical Communication Services Company: VML Health The Role: The Account Director manages account ownership, focusing on client satisfaction, business development, profitability, and staff performance. The Account Director is responsible for all areas of client delivery and the overall health of the relationship; therefore, they must ensure that clients receive the highest level of individual attention and that projects are delivered on time, within budget, and on brief so that all of the client's strategic brand objectives are met. Leading all aspects of the team's work, the Account Director plans critical strategic communications, ensuring contextual appropriateness, exceptional creative work, innovation, and industry quality across all campaigns. The Account Director also seeks new organic business opportunities with existing clients, building relationships across the client organization and with key industry partners. Finally, the AD is responsible for guiding and inspiring the team in their professional and personal development, including a mentoring approach with more Junior team members. Responsibilities: ▪ Responsible for the development of long-term account success and growth. ▪ Works with Strategy and planning to transform knowledge of client business objectives, internal and competitive opportunities, and customer insights into actionable marketing communications strategies and tactics. ▪ Leads and manages the team ▪ Builds and maintains senior-level client relationships. ▪ Provides team with direction and input to meet business and project goals. ▪ Mining new business opportunities. ▪ Responsible for the development of direct reports. ▪ Maintains leading-edge knowledge of client’s businesses and industries. ▪ Recognizes and seizes opportunities to contribute to the agency's new business. ▪ Regularly informs Group Director Client Engagement on the status of the business, including escalation as needed. ▪ Able to present, sell, and (if needed) defend/restate the agency proposals (client expectation request and what we have done is correct). ▪ Takes responsibility for co-developing the project brief: does not take a brief at face value but checks that it is aligned with the client's objectives, regulations, standards, and approval history. ▪ Is a team leader: manages and grows the account manager and account executive (skills, motivation), delegates the tasks appropriately, and assigns priorities. ▪ Has a good relationship with all departments in the agency and involves different disciplines at the right time. ▪ Works for the Agency: ensures agency profitability on the assigned business by considering the financial viability of projects and the overall business (includes the ability to communicate the use of resources to clients and internal financial reporting). ▪ Understands how to work with client suppliers and maintain agency supremacy. Education and Experience: ▪ Scientific Degree completed with Marketing/Economics specialization. ▪ 6+ years' experience in the industry. ▪ Proven experience in a leadership role. Skills: ▪ Fluent in English. ▪ Proficiency in MS Office Tools, especially Excel and PowerPoint. Knowledge of CRM tools is considered a plus. ▪ Familiarity with e-commerce and online advertising. ▪ Ability to create creative briefs, deliver clear and persuasive briefs to creative teams, and remain an active collaborator throughout the creative development process. ▪ Understanding paid search campaigns, key online campaigns, and emerging media. ▪ Excellent presentation skills and presentation development. ▪ Excellent organizational skills. ▪ Very comfortable working in an integrated agency environment #LI-Hybrid

Position – Private Clients Account Manager (Insurance) Location – Orpington Salary – Negotiable plus benefits Overview We are currently looking for a Private Clients Account Manager to join the professional and welcoming insurance team in Orpington. At our Orpington office we offer high quality, specialist insurance products to Personal and Commercial clients throughout the UK. We have sustained one of the highest customer satisfaction and retention rates within the industry by focusing on the precise needs of our clients. In this position you will be offering and renewing insurance contracts for Private Clients that typically include clients with significant wealth and assets that need bespoke as well as standard covers. As an Executive you will manage an existing book of insurance business dealing with new enquiries to expand the company client base. Working alongside likeminded and experienced insurance brokers and managers this is a long term opportunity with a ‘forever company’ that will provide career progression and security. Responsibilities & Duties • Proactively managing client insurance requirements across their portfolio's including renewals, additional quotations, mid term adjustments and associated pieces, • Ensure all client data is up to date and accurate on Acturis, • Negotiating with underwriters and ensuring all documentation is correct prior to issuing, • Working with colleagues on a collaborative basis to ensure all clients (including ones not in your portfolio) are provided with a high level of service., • Undertaking due diligence checks on potential customers, • Assisting with credit control where required, • Building strong working relationships with stakeholders (both internally and externally), • Assisting the directors with larger more complex cases as required, • Achieve New Business / Retention targets, • Attending face to face client meetings / attending surveys, • Will be responsible for taking over a book to HNW/UHNW – predominantly household / partial motor What’s on offer • A negotiable basic salary + all the normal benefits (25 days holiday + Bank Holidays, Pension, Death in Service etc.), • Access to both Flexible benefits and our annual share save scheme (15% discount on BRO shares (post probation)., • Full support for your professional development (including fully funded qualifications) Your Experience • Strong working knowledge of the Private Client Insurance landscape, which should include exposure to HNW Portfolio’s, home, motor, fine art and jewellery/watches, • A proven track record of dealing with Ultra High Net Worth Clients, • You ’ll have a rounded skill set that includes high level communication (both written and verbal), negotiation, administrative and IT skills coupled with working knowledge of MS Office products, • Exposure to Insurance broking platforms (Acturis) would be beneficial but not essential as full training will be provided, • A full driving licence would be required, • The candidate will also be CERT CII qualified, or part qualified with the desire to complete., • Strong negotiation skills Ability to work alone and as part of a team High attention to detail, • Form and develop strong insurer and client relationships, • Time management and organisational skills

Position – Senior Commercial Key Account Handler Location – Orpington Salary – Negotiable plus benefits Overview We are currently looking for a Senior Commercial Key Account Handler to join our professional and welcoming team in Orpington. We offer high quality, specialist products to Personal and Commercial clients throughout the UK. We have sustained one of the highest customer satisfaction and retention rates within the industry by focusing on the precise needs of our clients. You will be joining a busy, proactive team of brokers who specialise in Commercial Insurance. This is the perfect role for someone with previous experience in either a commercial/corporate broker or insurance company looking to develop their commercial insurance skills and their career. Working alongside like minded and experienced insurance brokers this is a long term opportunity with a ‘forever company’ that will provide career progression and security. Day to day • Working alongside Account Executives to retain and generate new business, in line with or in excess of, company targets, • Obtaining new business/renewal terms, negotiating and closing with Insurers Create documents for new customers, along with any mid-term adjustments and renewals information too., • Ensure all customer details are recorded accurately and entered onto system in a timely fashion, • Checking policy documents, covers, endorsements etc. to ensure that they are correct and in line with the customer’s needs., • Attending customer meetings and preparing meeting minutes, • Working on all aspects of account management and service delivery to customers, ensuring customers’ needs are identified and met in line with agreed service standards, • Manage all day-to-day queries, renewals, amendments and mid-term adjustments, • Build and maintain relationships with customers, prospects, teams and insurers to provide best in class service and drive growth, • Sharing ideas to develop our proposition at a senior level and impact change across junior members of the team, • Mentoring less experienced colleagues to develop and rive high standards, • Opportunities to provide training sessions to junior team members in conjunction with training team, • Maintaining day to day Compliance procedures for FCA Regulation Maintain a detailed understanding of changing market condition and understands and complies with all compliance, professional and transparency standards to better serve clients Incoming and outbound call handing - new and existing customers, • This role offers hybrid working once initial training plan has been completed with an expectation to be in the office only three times a week thereafter What’s on offer • Negotiable basic salary, • Wide range of additional addon benefits and discounts Your Experience • Commercial Insurance Broking experience, • Negotiation skills Effective communication - both written and verbal, • Ability to work alone and as part of a team, • High attention to detail, • Form and develop strong insurer and client relationships, • High level customer service skills, • Time management and organisational skills, • Analytical and problem solving skills

Project Manager – Fire Compliance & Construction London Full‑time | Permanent | On The Road Are you a Project Manager who thrives on structure, leads with confidence, and keeps multiple fire compliance projects running with absolute precision? If you’re decisive, organised, and energised by coordinating people, safety and performance - this is where you’ll excel. Ventro are expanding across London, and we’re looking for a Project Manager with strong Fire Compliance and construction experience. You’ll oversee fire door, fire stopping and wider fire compliance works, ensuring delivery is safe, on time, and to the highest standards. This role naturally suits someone who is: • Confident leading teams and subcontractors on fire compliance projects, • Structured and organised, with a strong preference for planning and process, • Logic‑driven, commercially aware, and comfortable making firm decisions, • Energised by fast‑paced environments and managing multiple live fire compliance programmes, • Detail‑focused, especially around safety, compliance and documentation, • Clear and assertive in communication with clients, building control and internal teams What You’ll Lead • Managing 3–5 live fire compliance projects across fire doors, fire stopping and compartmentation, • Site supervision and coordination under CDM regulations, • RAMS, toolbox talks, site signage, asbestos awareness and H&S leadership, • Progress reporting, delay notifications, RFIs and client updates, • Fire door inspections, fire stopping measurement checks and audit documentation, • Subcontractor management and material control, • Liaison with building control and identification of future fire compliance opportunities What You Bring • CSCS, SMSTS and Emergency First Aid, • Proven fire compliance experience (fire doors, fire stopping, compartmentation), • FIRAS/BMTRADA accreditation (Doors and/or Fire Stopping), • Strong communication and leadership skills, • Computer literacy (Excel, Word, Project, smartphone uploads), • Prince2 / NVQ L6 (or equivalent) in construction management, • Ideally 3+ years in a construction or fire compliance project management role Why Join Ventro? You’ll be part of a high‑performing team delivering essential fire compliance and life‑safety work across the region. You’ll influence safety, quality, client satisfaction and operational performance - and you’ll do it in an environment that values clarity, ownership and professional growth. Ventro Group values diversity and promotes equality. We encourage applications from all sections of society and are happy to discuss reasonable adjustments to support your application. Note: Ventro prefer to hire directly, and we will be in touch with our PSL Agencies if this role is eligible. We do not accept speculative CVs, and no fee will be applicable if sent. By submitting an application, you are agreeing to Ventro Group's GDPR Privacy Notice (including data storage).

About the Role As Talent Acquisition Partner, you will be instrumental in shaping Global Switch’s talent strategy by proactively sourcing, engaging, and securing high-calibre candidates for critical and future roles. Leveraging advanced sourcing techniques, market intelligence, and digital tools, you will build and maintain robust talent pipelines with a strong commitment to diversity, equity, and inclusion. You will champion an exceptional candidate experience, act as a credible ambassador for the employer brand, and collaborate closely with Group HR, Hiring Managers, and cross-functional partners to align recruitment efforts with business objectives. Through data-driven insights, operational excellence, and continuous improvement, you will drive recruitment effectiveness, support strategic workforce planning, and uphold the highest standards of professionalism and ethical hiring. Your consultative approach, stakeholder influence, and commitment to innovation will ensure Global Switch attracts and retains the talent needed to power the digital world. Key Responsibilities: • Spearheading direct sourcing initiatives using LinkedIn Recruiter (Boolean searches), employee referrals, and curated talent communities to identify and engage high-potential candidates., • Building and nurturing strategic talent pipelines for critical and future roles, with a strong emphasis on diversity, equity, and inclusion (DEI)., • Using LinkedIn Insights to analyse market trends, talent availability, and competitor activity to inform sourcing strategies and workforce planning., • Partnering with Hiring Managers to define sourcing priorities and proactively address future talent needs., • Ensuring a seamless and engaging candidate experience throughout the recruitment lifecycle from initial outreach to onboarding., • Collaborating with marketing to promote a positive and inclusive employer brand across digital platforms and candidate touchpoints., • Working in close partnership with other Talent Acquisition Partners, HR Business Partners, and Hiring Managers to align recruitment efforts with business goals., • Co-developing tailored sourcing strategies to improve time-to-hire, quality of hire, and candidate fit., • Supporting robust screening and shortlisting processes to ensure candidates meet both technical requirements and cultural alignment with Global Switch values., • Maintaining accurate and up-to-date records in our Applicant Tracking System (ATS), to ensure compliance, reporting accuracy, and process efficiency., • Utilising digital tools and sourcing platforms to track candidate engagement, pipeline health, and recruitment metrics., • Monitoring recruitment performance and market trends to identify opportunities for process optimisation and strategy refinement. About you You’re a proactive and strategic Talent Acquisition professional who excels at finding, engaging, and securing exceptional talent. With strong sourcing capabilities, market insight, and a deep commitment to diversity and inclusion, you know how to build high‑quality talent pipelines that support both current and future business needs. You thrive in a fast‑paced, stakeholder‑focused environment, acting as a trusted advisor to Hiring Managers while delivering an outstanding candidate experience. Data‑driven, innovative, and highly organised, you use insights, technology, and best practices to improve recruitment outcomes, strengthen employer brand impact, and contribute to long‑term workforce planning. Above all, you bring professionalism, credibility, and a passion for ethical, high‑quality hiring. Key Requirements: • Proficient in using LinkedIn Recruiter (Boolean searches), employee referrals, and talent communities to identify and engage high-potential candidates., • Proven ability to build and sustain diverse talent pipelines for both immediate and future hiring needs., • Skilled in using market intelligence tools (e.g., LinkedIn Insights) to inform sourcing strategies and anticipate workforce trends., • Consultative mindset, offering stakeholders tailored advice on sourcing best practices and talent availability., • Collaborative in co-designing sourcing strategies to optimise hiring outcomes., • Skilled in utilising digital tools to monitor candidate engagement, pipeline health, and recruitment metrics. About Global Switch You might not know it, but you use a data centre like Global Switch every day. Whether you're browsing the web, streaming, playing a game, or simply making a purchase, you are relying on data centres around the world. Global Switch is a trusted name in the industry, with over 20 years of experience and a commitment to long-term partnerships and sustainability. We value excellence and teamwork, and we always strive to deliver the best customer service and satisfaction. We are a team of skilled and passionate professionals, proud of who we are and what we do. Joining us means becoming part of a team that values learning and growth. As an equal-opportunity employer, Global Switch is committed to providing a working culture that values diversity and inclusion and is committed to making reasonable adjustments to provide a barrier-free recruitment process and working environment.

About Us: INTEC Energy Solutions offers its valued customers best-in-class Engineering, Procurement, Construction (EPC), Development, Consultancy, Operations & Maintenance services, and new energy solutions. INTEC excels in creating and developing top-tier, turnkey solar power plants and BESS solutions worldwide, embodying a commitment to excellence and sustainability. With the expertise of a global workforce, INTEC is establishing itself as a leading player, executing over 180 projects globally and achieving a significant installed and secured capacity of over 3.9 GWp. We maintain an active presence across Europe, APAC, the Middle East, Africa, and Türkiye. Job Description: About the Role INTEC is seeking a dynamic UK Solar EPC Development Lead to spearhead our commercial growth in the UK utility-scale solar PV and Battery Energy Storage Systems (BESS) market. This is a high-impact role for a proven business development professional with deep industry connections and a track record of closing EPC contracts. You will position INTEC as the EPC partner of choice, driving strategic partnerships and securing large-scale projects. Key Responsibilities 1. Market Strategy & Growth • Define and execute INTEC’s UK solar EPC business development strategy., • Identify high-value solar PV and BESS opportunities and emerging market trends., • Stay ahead of regulatory changes, grid connection requirements, and funding mechanisms. 2. Client & Partner Engagement • Build and leverage relationships with developers, utilities, investors, and key stakeholders., • Position INTEC for early involvement in projects through strategic engagement., • Represent INTEC at industry events and forums to enhance visibility and credibility. 3. Pipeline Development & Management • Generate qualified leads and manage the pipeline from prospecting to contract award., • Drive bid/no-bid decisions based on commercial viability and strategic fit., • Maintain accurate forecasting and reporting for UK leadership. 4. Proposal, Negotiation & Closing • Lead the preparation of tailored EPC proposals for solar PV and BESS projects., • Negotiate and close profitable EPC contracts with senior stakeholders., • Support internal approvals and deal structuring with UK and Group leadership. 5. Market Intelligence & Competitive Positioning • Monitor competitor activity and pricing strategies to strengthen INTEC’s market position., • Provide actionable insights to maintain a competitive edge. 6. Project Handover & Commercial Oversight • Ensure seamless handover of secured projects to operations teams., • Support commercial management to protect profitability and client satisfaction. What We’re Looking For • Proven Network: Strong relationships with UK solar developers, utilities, and investors., • Track Record: Demonstrated success in closing large-scale EPC or infrastructure contracts., • Experience: Minimum 5+ years in business development, including 3+ years in UK renewables (Solar/BESS essential)., • Expertise: In-depth knowledge of UK energy policy, planning, and grid connection processes., • Skills: Exceptional negotiation, commercial acumen, and stakeholder engagement., • Education: Bachelor’s degree in Business, Engineering, or related field (MBA preferred)., • Eligibility: Right to work in the UK without restrictions. Why Join INTEC? • Be part of a global EPC leader with a strong pipeline and ambitious UK growth plans., • Drive strategic impact in one of the fastest-growing renewable markets., • Competitive package and clear career progression. Company Values: • Customer Orientation: We strive for the highest standards in all our projects and services, ensuring our clients receive the best possible solutions tailored to their needs., • Innovation: We embrace new technologies and creative solutions to drive progress in the renewable energy sector, constantly seeking ways to improve and innovate., • Adaptability: We are dedicated to creating eco-friendly solutions that minimize environmental impact, adapting to new challenges and opportunities in the industry., • Integrity: We conduct our business with honesty, transparency, and respect for all stakeholders, maintaining the highest ethical standards., • Sustainability: We believe in the power of teamwork and partnerships to achieve common goals, fostering a collaborative environment that promotes sustainable practices., • Reliability: We are committed to delivering consistent, dependable results, ensuring our projects are completed on time and to the highest quality standards. We are an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Applicants from all backgrounds are encouraged to apply, as we value unique perspectives and experiences that contribute to our vibrant workplace. Join us at INTEC Energy Solutions and be part of a transformative era where we redefine energy for future generations. Together, we can create a sustainable and eco-friendly future.

Are you an experienced and dynamic leader with a passion for hospitality and luxury service? Do you have a proven track record of managing and elevating high-end properties? Do you take pride in customer satisfaction, and can you find solutions and think on your feet? Do you have excellent experience in operations management, coupled with a strong commercial acumen? My client is looking for an exceptional General Manager to lead their prestigious luxury lodge retreat in the heart of North Yorkshire. Role in a nutshell As General Manager, you will be the driving force behind all operations, ensuring the highest standards of service, quality, and guest experience. You will lead a talented and dedicated team, manage day-to-day operations, and oversee the delivery of exceptional guest experiences. This is a hands-on role that requires a deep understanding of luxury hospitality, business acumen, and a passion for creating unforgettable memories for our guests. Key Responsibilities: • To lead from the front and contribute to site success through good commerciality and a proactive approach., • To ensure all accommodation is maintained to an excellent condition and that housekeeping standards are always exemplary., • To adopt Planned, Preventative Maintenance techniques to preserve the longevity of the company's product quality and associated guest experience., • To gain full knowledge and maintain all operational systems and services including Health & Safety practices as well as gas, water, supply etc., • To monitor and be accountable for the site ledger/finances, including outstanding debt and if issued, the responsible use of company credit card., • Ensure that all Guests and Visitors receive amazing service and standards at all key points in their visitor journey., • To create and conduct local marketing initiatives, effectively maintaining any assigned budgets while increasing the company's overall profit, • To maintain good and clear communication between the site and Head Office., • To assist Senior Management to increase the efficiency and profitability of the business., • To interview and recruit core team of staff and ensure they are being deployed in a productive manner., • To interview, recruit and train seasonal staff according to requirement and commercial feasibility., • Ensure the team understand high end service expectations and constantly drive world class service., • Lead, inspire and champion your team and their talents to all in the business, encouraging on-going development and progression. Key skills required: • Proven experience in managing a property or high-end hospitality venue., • Strong leadership skills with the ability to inspire, manage, and develop a high-performing team., • Exceptional communication and customer service skills., • Demonstrated ability to manage budgets, financials, and operational systems., • A passion for delivering outstanding guest experiences and maintaining top-tier standards., • Strong problem-solving skills and the ability to think on your feet., • An understanding of the North Yorkshire region and its tourism offerings is an advantage., • You must live within 40 mins / 1 hr of Richmond for this role Package: • Beautiful, tranquil work environment in the heart of North Yorkshire., • Opportunity to work with a dedicated and passionate team., • Professional development and career growth opportunities., • Staff discounts and perks., • Company pension scheme - enhanced, • Health and wellbeing programme, • Life insurance Interested? Follow the instructions to apply, attaching your CV. This vacancy is being managed by / 0161 9236120

The Role This is an Account Manager role that will solely focus on the security portfolio. The primary focus will be to work as part of a team with the responsibility to retain more than 85% of a customer base that only trades in Cyber Security services. Customer growth is encouraged through the cross-sell and upsell from the Cyber Security portfolio. The rest of Claranet’s sales portfolio and business opportunities will be passed onto and are managed by non-security account managers. This role is to retain customers and maximise average spend per account and being able to deliver the highest of standards of customer service satisfaction. A fantastic opportunity for a candidate who has experience in a cyber sales role, who is looking to expand their skillset, and to be supported in developing a successful career. Key Responsibilities • The Account Manager should demonstrate excellent inter-personal and organisational skills, must work fluidly both at a senior peer, partner and customer level, building trustful and successful relationships to drive the Claranet sales efforts., • Experience selling Cyber Security Managed Services and Consultancy, • The Account Manager should be an excellent communicator at all levels, with strong oral and written communication skills, able to present to small audiences and create a compelling proposition/story as appropriate to engage decision makers, influencers, internal staff, and alliance partners alike., • Flexible and creative to take considered risks, • Learn and adapt quickly to changing situations, • Self-motivated and able to work under pressure, • Ability to travel to different sites and locations on an occasional basis At Claranet, we go the extra mile with our people—because we believe in building a workplace where everyone feels valued and supported. Our flexible benefits package includes: • Pension Scheme: Employer-matched contributions to help you plan for the future., • Comprehensive Healthcare Coverage: Access to private medical care for your peace of mind and wellbeing., • Discounted Gym Memberships: Prioritise your fitness with exclusive rates at leading gyms., • Personalised Wellbeing Support: App-based resources and services available 24/7, • Enhanced Annual Leave: 25 days of holiday, increasing to 27 days with service, plus bank holidays and a day off for your birthday. We’re proud founding members of TC4RE (Technology Community for Racial Equality) working collectively to build a more diverse and inclusive tech industry. About Claranet Founded at the beginning of the dot com bubble in 1996, our CEO Charles Nasser had a light bulb moment to develop a truly customer-focused IT business. Since then, Claranet has grown from an Internet Service Provider (ISP) in the UK to being one of the leading business modernisation experts, who deliver solutions across 11+ countries. Equal Opportunities Statement Diversity, equity and inclusion are at the heart of what we value as an organisation. Claranet is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support any reasonable adjustments that are needed within the recruitment process. Ready to take the next step in your career with Claranet? Click ‘apply’ – we can’t wait to meet you!

Title: Events Operations Executive Location: Westminster Hours: 36.25 hours per week Salary: £38,220 per annum The Institution of Civil Engineers (ICE) is an international membership organisation that promotes and advances civil engineering around the world. ICE is a qualifying body, a centre for the exchange of specialist knowledge, and a provider of resources to encourage innovation and excellence in the profession worldwide. The headquarters for ICE are based in One Great George Street which doubles as an award-winning central London conference centre, event, and wedding venue. About the Role: As Events Operations Executive, you will manage the operational requirements for all events including but not limited to seminars, lectures, conferences, and dinners both online, in person and hybrid. This will include ensuring that each event comes in on budget and to the high standard that is expected of ICE events. You will be responsible for managing attendee interface to ensure satisfaction throughout the event with the aim to keep feedback satisfaction results at their highest level. Key Responsibilities: • Manage relationship with venue and any event suppliers to ensure that all event requirements and logistics are in place., • Communicate with authors, speakers regarding presentations and audio-visual requirements where necessary to ensure the smooth running of events., • Create running order for speakers, chairperson, and staff to ensure they are briefed on timings and structure of event., • Running speaker rehearsals whether online or in person to ensure speakers are fully briefed and comfortable with all equipment at the venue/on the platform., • Attend events and manage the staff team on the day as required., • Manage operational budgets for events and ensure any revenue and costs are recorded, • Maintain the core events calendar for the coming year, ensuring venue bookings are in place and confirmed where appropriate., • Answering delegate queries promptly to ensure a high standard of customer service., • Ensure online registration is set up correctly to maintain a user-friendly system for delegates., • Create feedback forms to obtain useful feedback to assist in improving standard of events produced., • Train, mentor, and coach members of the team to ensure that operations procedures and event delivery are of a sufficient professional standard across all events., • Deputise for Events Operations Manager as and when required. About You: • You will have a passion for events management and have a thorough understanding of current events and delegate registration processes for both online and physical events. You will also possess excellent customer service and communication skills, good attention to detail, and be adept at handling high pressure situations. Strong organisational and negotiation skills as well as an eagerness to improve output and processes where possible will enable you to excel in this role. The successful candidate will be educated to degree level or equivalent events experience. ICE Group Benefits: • 25 days annual leave plus Bank Holidays, • Shutdown over Christmas period, • Annual £100 allowance towards your well-being, • Discounted hot food from on-site Café bar., • Up to eight per cent of salary contributed to a personal pension scheme., • 24-hour employee support line, • Death in service benefit equivalent to four year’s salary, • Interest free season ticket loan, • Cycle to work scheme., • Big Gym membership savings with the Gymflex scheme, • Your Rewards discount scheme ICE Group is an equal opportunities employer and are committed to ensuring an inclusive recruitment process. We welcome applications from disabled candidates and will provide reasonable adjustments throughout the recruitment process. If you need support or an alternative format, please contact us at General Data Protection Regulations (GDPR) 2018 The data collected via this application process will only be used by the ICE Group for the purpose of recruitment and for the performance of an employment contract if a job offer is made. This data will not be disclosed to any external sources without express consent unless required to do so by law. Unsuccessful applicants’ data, both electronic and paper will be deleted/shredded six months from date of application. For any questions or concerns about your personal data, please get in touch with our Data Protection Officer at the details provided below: at Email: Applicants have the right to complain to the ICO at if they have a concern with the way ICE is handling their data.

Location: London - Holborn Type: Full-Time | Entry-Level Role Department: Operations Title: Assistant Luxury Experience Designer Compensation: Starting from GBP 31,000 to 35,000 About Queen of Clubs At Queen of Clubs, we don’t simply design trips, we curate lifestyles and unforgettable moments. A multi-award-winning leader in the B2B Luxury Travel Industry, Queen of Clubs Group has been creating innovative on-site lifestyle travel solutions since 2009. With offices in London, Paris, Madrid, Ibiza, Chiasso (CH), and Milan, we operate at the highest level of global luxury travel. From private aviation and rare access to world-class events to bespoke journeys and exclusive experiences, we deliver tailor-made solutions for the world’s most discerning clientele. As a trusted, behind-the-scenes partner for elite travelers, we transform expectations into exceptional realities. To support our continued growth, we are looking for an Assistant Luxury Experience Designer to join our fast-paced, international, and design-led London office in Holborn. You Will • Support the coordination of luxury travel requests, working closely with Senior Luxury Experience Designers and the Team Leader, • Assist in managing full itineraries, including ground operations, hotels, villas, logistics, and exclusive experiences, • Communicate with luxury suppliers, travel agencies, and partners under the guidance of senior team members, • Contribute to the preparation of tailor-made itineraries and proposals for elite clientele, • Support the maintenance of professional relationships with suppliers and clients to ensure high levels of satisfaction, • Use BeConcierge CRM to create, update, and track bookings, products, and contacts, • Assist with quotations, pricing, and follow-ups to support sales performance and conversion rates, • Work closely with the team to help resolve client requests and issues efficiently and professionally, • Collect and share client feedback with senior team members to support continuous service improvement, • Gradually develop autonomy and confidence in managing bookings and client communication You Are • Fluent in English; additional languages are a strong advantage, • Passionate about luxury travel, lifestyle, and high-end service, • Based in London (this is a fully in-office position), • Detail-oriented, organized, and able to work effectively in a fast-paced environment, • Comfortable with basic calculations; pricing and costing knowledge is a plus, • Previous experience, internships, or a strong interest in the travel, hospitality, or luxury service industry, • Positive, proactive, and client-focused, with a strong willingness to learn, • Motivated, polished, and eager to grow professionally within a high-performance, international environment We Offer • A competitive starting salary, based on experience, plus performance-based incentives, • Company-provided MacBook and iPhone, • An excellent opportunity to begin a career within a leading international B2B luxury travel brand, • A dynamic, multicultural team of experienced travel professionals, • An inspiring work environment in the heart of London, • Ongoing learning, training, and exposure to exceptional client experiences, • Clear opportunities for professional growth and long-term career development Location Requirement Candidates must already reside in London or the surrounding area. Please do not apply if this requirement is not met.

Company Overview Yellow Tree is a Real Estate Investment Fund based in Gibraltar and is dedicated to the ownership, development and management of commercial and residential real estate assets. The Yellow Tree Real Estate Investment Fund is backed by a Gibraltar-based multi-family office. Yellow Tree invests across capital and gateway cities, employing a tailored investment strategy to each geographic region. Our portfolio underscores long-term value and mirrors our dedication to excellence. Our philosophy centers on income generation, ensuring that 100% of our portfolio consistently delivers returns. We achieve this by taking an asset-by-asset approach, where each asset carries its own weight in contributing income without dilution. Each asset has its own business plan that is meticulously followed making sure that each asset performs as expected. We own and manage sustainable and high-quality properties, aligning with the objectives of leading national and international corporations. This ensures that Yellow Tree Group is synonymous with quality, reliability, and enduring success. For more information, visit us on yellowtree.com Role Overview We are seeking an exceptional Country Manager to lead our Gibraltar and UK office, overseeing a diverse portfolio of office, residential, commercial, and hospitality assets. This role requires regular travel between London and Gibraltar to ensure strong operational oversight, strategic alignment, and on-the-ground leadership across both locations. Relocation to Gibraltar would be highly desirable and strongly preferred for long-term effectiveness in the role. The ideal candidate will have deep real estate and hospitality expertise, proven experience in strategic leadership, asset strategy, and stakeholder management, and the ability to deliver results at a senior executive level. Reports to: C-level Executive Direct reports: Technical Project Managers, Property Manager, Junior Facility Manager & other as the business will expand Matrix / dotted-line reporting: Local Finance team (cross-functional reporting) Key Responsibilities Strategic Leadership & Asset Management • Review or define (where applicable) and implement the market strategy for Gibraltar and UK, aligned with Group objectives, • Develop (where applicable) or follow and implement already defined business plans at asset-level to optimise long-term value and returns, • Identify value-add opportunities, including portfolio enhancement, repositioning, and operational improvements, • Lead business planning, scenario analysis, and investment strategy for portfolio growth, • Implement and oversee all capex projects on an asset level and well as all commercial plans defined for the year of 2026. Propose similar plans for 2027 onwards., • Execute the approved budget for 2026 as well as take ownership of budget preparation for 2027 and onwards. Portfolio Oversight • Oversee performance of all assets (office, residential, commercial, and hospitality), • Ensure alignment of tenant, asset, and operational strategies to maximise occupancy, revenue, and portfolio performance, • Provide strategic guidance on property management operations to ensure high standards of service and efficiency, • Report bi-weekly to Chief Operating Officer on KPIs and points of interest Hospitality Leadership • Serve as the primary point of contact with the hotel operator, • Lead the planning and execution of renovation, upgrade and rebranding initiatives, ensuring high-quality standards and ROI, • Strategic support services to assist the Hotel Operator and the Hotel's management team implement delivery of the Current Business Plan (as may be amended to reflect our strategic advice) and any future business plan and oversee its implementation and ensure the objectives are mutually understood and met, • Monitor and report to Yellow Tree C-Level on the implementation of the Business Plan., • Oversee the Hotel Operator's performance of its obligations and services under the HMA, including oversight of the performance of any key vendor contracts entered into by the Hotel Operator in connection with the Hotel., • Attendance at calls or meetings which may be held by the YT Team and the Hotel Operator and/or the Hotel management team, providing updates and answering YT C-Level questions., • Report to C-Level any events of which the Country Manager becomes aware which could threaten the Hotels or affect its value or that of the Hotel business., • Undertake a full monthly review of the Hotel business performance, meeting with the Hotels Operator and/or the Hotel management team each calendar month to review that month's P&L and to plan future business strategy and financial performance., • Monitor guest satisfaction metrics and online reputation and advise on corrective action plans where applicable, • Oversee pricing strategies, segmentation and channel mix., • Provide input on rate parity, OTA mix, and direct booking strategies., • Review marketing ROI and conversion rates., • Review balance sheet and cash flow, in addition to P&L., • Evaluate internal controls and audit compliance, including fraud prevention measures., • Identify cost-saving and efficiency opportunities., • Identify, make recommendations on investment and performance strategies and concepts (including the provision of assistance with technical, economic and financial analyses) as seem necessary and useful to enhance and maintain the financial performance of the Hotels business., • Prepare rolling Capex reserve planning and monitor use of FF&E reserves., • Advise on investment strategy and ROI analysis., • Review the Hotels Operator's requests for capital expenditure as needed and prepare the case for Client approval where required. Oversee planning and execution of CapEx projects., • On an annual basis, negotiate the Hotel's annual budget with the Hotel Operator and the Hotel's management, • Assist finance team in annual valuation reports done by a reputable 3rd party company as chosen by the finance team., • Operational audits of Hotel departments (including housekeeping, F&B, maintenance)., • Monitor and advise on sustainability initiatives (energy usage, waste reduction, etc.), • Report to C-level (via in-person meetings or video conference call) on a monthly basis with a full explanation of our progress on the various workstreams comprised in monthly KPIs and areas of interest, • Prepare and deliver within 10 Business Days of the end of each calendar month a monthly “Dashboard” report which covers the current trading position, commentary on the month, the areas of focus for YT and the Hotels Operator and the Hotel's management team, and an update and commentary on the ongoing year end forecast against budget. Stakeholder Management • Build and maintain strong relationships with key tenants, investors, local authorities, and external partners, • Represent the company externally, enhancing reputation in the Gibraltar and UK market, • Provide clear, high-level reporting to the Board and Group executives on portfolio performance and strategic initiatives Acquisitions & Market Intelligence • Ensure the business plan is prepared accurately and aligned with strategic objectives; analyze performance reporting and work closely on continuous improvements, • Define and implement the leasing strategy for the rest of the portfolio, • Oversee future acquisition and integration into the portfolio as well as execution of the business plan and viability model post-acquistion, • Provide input on potential acquisitions, including market trends, feasibility, and asset potential, make sure that the business plan and assumptions are fully implementable, • Support due diligence and integration planning for new investments, • Identify strategic opportunities for portfolio expansion and optimisation Governance & Compliance • Ensure compliance with local regulations and corporate governance requirements, • Monitor portfolio risks and implement mitigation strategies at a strategic level Candidate Profile • 5-10+ years Senior management experience in real estate and hospitality, • Proven track record in strategic asset management and portfolio optimisation, • Experience overseeing multi-asset portfolios, including office, residential, commercial, and hospitality properties, • Strong background in hospitality strategy, operational leadership, and asset development, • Experience in insourced property management oversight desirable, • Knowledge of the Gibraltar and UK market highly preferred, • Strategic thinker with the ability to translate strategy into actionable plans, • Commercially astute with P&L oversight and financial planning experience, • Strong leadership, negotiation, and stakeholder management skills, • Excellent communication and presentation skills for senior-level engagement, • Ability to manage complex portfolios in a dynamic, fast-paced environment, • Right to work in UK, • English proficiency, • Credible, confident, and influential, • Highly accountable with a strong ownership mentality, • Pragmatic, resilient, and solution-oriented, • Strong networker, capable of representing the company at the highest levels Benefits • We offer competitive salary packages, great learning and development opportunities., • Opportunity to be part of a dynamic growing team in a fast-growing Real Estate group, • Performance Bonus, • Team Building, • Celebration and parties, • Loyalty gifts, • Gift Cards Women’s Day & Men’s Day, • Extra free days: on your birthday the company gifts you a day off, • Birthday cake, • Holiday Baskets Yellow Tree is a GDPR compliant company, by applying to this job post, you consent with your data being processed in accordance with our Privacy Policy which you can find on Yellow Tree is an Equal Employment Opportunity and affirmative action employer. We do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.

The Customer Success Manager (CSM) will be the primary point of contact for clients of Burlington Media’s corporate subscription business units – Unicorn and Legal Support Network. You will be pioneering the Customer Success (CS) function at Burlington Media, building the foundations for the discipline to play an increasingly powerful role into the future of the business. Because of the nature of the products/services being delivered this role would suit • an experienced account manager who’s worked alongside CS in the past and understands the discipline, • a CS professional who’s worked in a more service-oriented business/product environment, or in a small market/large value B2B tech environment where direct client contact was vital and frequent The CSM will play a pivotal role in ensuring customers derive maximum value from their subscriptions. This individual will be responsible for onboarding, retention, proactive engagement and addressing any issues clients encounter. The role requires a strong understanding of the business areas, excellent communication skills, and the ability to maintain lasting customer relationships to drive satisfaction, loyalty, and renewal rates. Key responsibilities: Onboarding and Education • Guide new clients through the onboarding process, ensuring they understand how to access and use the services effectively, • Continuously improve and create client onboarding materials (guides, tutorials, webinars) where necessary, • Offer personalised onboarding support for Unicorn and LSN accounts Customer Retention and Relationship Management • Build and nurture relationships with existing clients, with priority for highest-revenue-generating/most valuable LTV accounts, ensuring their ongoing satisfaction and engagement with the services, • Use and if necessary develop analytics to monitor subscription renewal rate and likelihood, and initiate proactive outreach to manage renewals based on time-to-renewal, addressing any concerns or reasons for potential churn, • Setting up quarterly business reviews and more regular/higher cadence meetings (online and if necessary in-person) to keep in touch with and understand the satisfaction of clients, • Work with wider team to develop strategies to increase client retention Customer Feedback and Advocacy • Identify potential customer advocates and develop case studies, testimonials, or referral programmes to drive new business, upsell/cross-sell and renewals, • Collect regular structured feedback from clients to understand their satisfaction, needs, preferences, and challenges with the service, • Act as a liaison between clients and internal teams to ensure client feedback is considered in product updates or improvements Issue Resolution and Support • Respond to and resolve client inquiries and issues promptly, either directly or by collaborating with internal teams, • Maintain clear and concise records of customer interactions, ensuring a personalised experience and consistent follow-up Data Analysis and Reporting • Regularly report on customer success metrics to business leadership, highlighting trends and recommending actions to improve customer satisfaction and retention, • Use effectively and if necessary develop tools to gather and track key performance indicators (KPIs) such as customer satisfaction scores, retention rates and engagement metrics, as well as product-specific KPIs such as engagement success with clients’ marketing and content, • Analyse customer behaviour to identify opportunities for upselling or cross-selling additional services, • Collate and feed back to clients marketing success analytics where appropriate Subscription Optimisation • Proactively identify opportunities where customers could benefit from additional subscription features or services Work closely with sales or product teams to ensure customers are informed about relevant upgrades, new features, or changes in the service offering Required Skills and Qualifications: • Organisation and Time Management: Able to manage multiple clients, prioritise tasks effectively, and meet deadlines without direct supervision, • Strategic Thinking: Able to project forward in time to predict and account for challenges, opportunities and client needs, and act proactively, • Customer Relationship Management: Proven experience in maintaining client relationships and improving satisfaction, • Problem Solving: Ability to assess client needs, resolve issues, and offer solutions proactively, • Communication: Strong verbal and written communication skills to explain complex information in a clear and concise manner, • Technical Proficiency: Comfortable using CRM software (Salesforce experience would be ideal), email marketing platforms, survey systems and other tools for managing customer interactions and tracking success metrics, • Initiative: A proactive, self-starting attitude, with the ability to work independently and identify areas for improvement, • Industry Knowledge: An understanding of B2B media and/or the legal sector, and how clients in these areas use the data or insights for decision-making, would be desirable but not essential Key Performance Indicators (KPIs) • Subscription renewal and retention rates, • Customer satisfaction scores – specifically the % of clients who’ve given satisfaction scores within 30/60/90 days; gaining >1 score surveys per client where appropriate, • Client contact cadence success rates – % of QBRs and monthly meetings completed on time, etc, • Onboarding success – specifically customer usage/engagement with 14/30/60 days of contract start This role will be crucial to building a loyal client base across the brands, ensuring long-term growth, and contributing to the overall success of the company’s subscription offerings. Why Join Burlington Media Group? • Opportunity for professional growth and development within a supportive team environment., • A varied and engaging role with the chance to make a real impact., • Access to industry-leading events and an exciting portfolio of brands. Reporting Lines This role reports directly to the Commercial director and works closely with teams across sales, product design, marketing, and content production. Reward Structured commission pot subject to achievement of KPI's Benefits include; • Competitive salary and commission, • 25 days annual leave, plus your birthday off, and Christmas Eve, • Generous Westfield health cover for everyday healthcare, • Auto-enroll pension plan with BMG matching up to 3%, • Cycle to work scheme and commuter season ticket loan, • Commit a working day to charity each year on us, • Early finishes on Friday, even earlier on payday, • A well-stocked fridge, plenty of snacks (some healthy, some not so healthy), • Regular social activities, including free fortnightly online yoga and team outings, • Free gym membership (Mortlake building), • Free eye tests, • Free flu jab, • £20 tax free monthly subsidy towards phone and Wi-Fi expenses

Position – Senior Commercial Renewals Account Executive Location – Orpington Kent Salary – Negotiable plus benefits Overview We are currently looking for a Senior Commercial Renewals Account Executive to join our professional and welcoming team in Orpington. Brown & Brown in Orpington offer high quality, specialist insurance products to Personal and Commercial clients throughout the UK. We have sustained one of the highest customer satisfaction and retention rates within the industry by focusing on the precise needs of our clients. The position of Commercial Renewals Account Executive will suit someone with a Broker / Insurer background with a wide range of Commercial product knowledge and experience and a proven track record of achieving targets and managing existing book of clients. Working alongside like minded and experienced insurance brokers this is a long term opportunity with a ‘forever company’ that will provide career progression and security. Day to day • Converting renewal business in line with or in excess of company targets, • Preparing market presentations for renewal reports Liaising with insurers and clients pre and post sale of renewals, • Checking covers, warranties, endorsements to ensure that they are correct and in line with quotations provided, • Mid term adjustments, • Incoming and outbound call handling, • Corresponding and communicating with clients and insurance companies, • Cross selling other products, • Maintaining day to day compliance procedures for FCA regulation Effectively managing individual diary, • Managing personal work workflow effectively and efficiently, • Maintaining a complete and comprehensive training record Sharing ideas or suggestions for business improvement with management, • Advising manager of any backlog in work in a timely manner, • Advising manager of any debt recovery problems or contentious issues in a timely manner What’s on offer • Negotiable Salary, • Comprehensive benefits package (pension etc), • Performance Bonus, • Professional Qualifications such as CII, • 9am to 5pm Mon-Friday Your Experience • Minimum 3 years Commercial Insurance broking experience is essential, • Strong negotiation skills, • Effective communication, both written and verbal, • Ability to work alone and as part of a team, • High attention to detail, • Form and develop strong insurer and client relationships, • Time management and organisational skills, • Customer service

We are seeking an experienced and passionate Chef to join our dynamic culinary team. The ideal candidate will possess strong leadership skills, extensive culinary expertise, and a commitment to delivering exceptional dining experiences. This role offers an exciting opportunity to oversee food preparation, manage kitchen operations, and ensure the highest standards of food safety and quality are maintained. The successful applicant will be instrumental in creating innovative menus and fostering a positive team environment within our hospitality setting. We offer a very competitive salary for the right person Responsibilities • Lead and supervise the kitchen team to ensure efficient food production and service delivery, • Oversee all aspects of food preparation, cooking, and presentation in accordance with established standards, • Develop and implement creative menus that reflect current culinary trends and customer preferences, • Maintain strict adherence to food safety regulations and hygiene standards at all times, • Manage inventory, order supplies, and control stock levels to minimise waste and optimise resources, • Train, mentor, and evaluate kitchen staff to promote professional development and teamwork, • Collaborate with front-of-house staff to ensure seamless service and customer satisfaction, • Monitor kitchen operations for quality assurance and continuous improvement, • Proven experience in a professional kitchen environment, ideally within a restaurant or hospitality setting, • Supervising experience with the ability to lead a diverse culinary team effectively, • Extensive knowledge of food production, preparation, cooking techniques, and presentation skills, • Strong understanding of food safety standards and hygiene regulations (HACCP certification is desirable), • Excellent organisational skills with the ability to manage multiple tasks efficiently under pressure, • Leadership qualities with a focus on team management, motivation, and training, • Good communication skills to liaise effectively with team members and management, • Previous experience in menu development, food innovation, and service excellence is preferred Work Location: In person

Job Title: Senior Showroom Manager – Car Dealership Location: Brentford, TW8 Salary: £40,000 + bonus - £65,000 OTE + company car Role Overview Our client is seeking an ambitious and dynamic Senior Showroom Manager to lead the daily activity of their car showroom in Brentford, providing a visible presence and ensuring every customer interaction exceeds expectations. In this pivotal role, you will also support the Head of Sales in managing the sales environment, the team, and the processes that drive both profit and customer satisfaction. Location This exceptional role is based at our clients Flagship Dealership in West London, Brentford a world-class facility featuring a 25-ramp workshop, its own multi-story car park, and a sophisticated indoor used car showroom. This dealership sets the benchmark for automotive excellence, delivering an unrivalled experience for both customers and team members. With cutting-edge facilities, a culture of excellence, and a people-focused ethos, this is an inspiring environment to grow your career and be part of something truly outstanding. Key Responsibilities As Senior Showroom Manager, your key responsibilities will include: • Ensuring all enquiries are handled to the highest standards on our systems by close of business every day., • Leading and managing the sales team to consistently achieve volume and margin targets., • Delivering class-leading vehicle displays and maintaining immaculate forecourt areas., • Managing the sales process while maintaining a hands-on role with customers., • Achieving F&I commission and penetration objectives., • Ensuring all finance documents are completed accurately and honestly, in line with legal requirements (e.g., the Consumer Credit Act 1974 and relevant insurance codes of practice). What's in it for you? You will enjoy a wide range of fantastic benefits, including: Access to our clients in-house training academy for all team members. Internal career progression opportunities across all brands and locations. High street discounts and a wellbeing portal. Employee assistance programme. Discounts on vehicle purchase, servicing, and parts. Employee referral scheme. Standard company benefits including pension, life assurance, competitive holidays, and a cycle-to-work scheme. About You Our client is looking for someone with the following skills and attributes: • Previous experience as a Senior Showroom Manager / Sales Manager in a car dealership environment, • Excellent communication skills and a professional telephone manner., • Strong computer skills and the ability to manage multiple tasks simultaneously., • High levels of commitment to delivering exceptional customer care., • A positive, friendly, and approachable attitude in the workplace., • A professional approach with the ability to mentor and support others., • Exceptional attention to detail and a strong focus on compliance., • Full and valid UK driving licence To apply for this role please submit your full and up to date CV to Michael Scott at Pybus Recruitment

Here at ARM we are currently partnered with a market leading Public Safety organisation based in South-West London who are currently recruiting for a Customer Service Manager to support a key customer, ensuring the highest levels of customer support and guidance. In the role you will be responsible for managing the day-to-day service operations and ensure services, customer expectations and delivery are achieved and exceeded Your day-to-day duties include: • Own and fully understand the Service definitions and SLA definitions. Ensure that Service processes deliver to contractual requirements, • Be the escalation point of contact for the customer base around all aspects of their service, including during major or service-impacting incidents, • Enable achievement of maximum Customer Service satisfaction levels and SLA’s via measuring, tracking and reporting, including Continuous Service Improvement activity., • Manage Change Requests through to successful delivery, • Accountable for the technical stability/functionality of the designated systems, • Organising and coordinating the service team, • Escalating operative, technical or financial issues as relevant, • Calculating, estimating and planning service projects and their allocated budget and resources., • Responsible for driving the Service Review meetings as required, discussing service performance, working with all stakeholders to deliver satisfaction and improvement in conjunction with service stakeholders, ensures that all Service documentation\material is maintained and updated and relevant reporting. Skills and Experience Required: • Strong Service Delivery, Helpdesk or Service Desk support management background within an enterprise environment., • Strong experience within Change Management & Change requests, • Commercial/technical know-how in the service sector., • Experience of working within an ITIL Service Organisation., • ITIL Foundation or higher accreditation., • Good knowledge of current technology, including Microsoft operating platforms, virtualisation, cloud-based services, Linux, LAN and WAN., • Customer & Service focused, with a desire for responsibility, • Able to build and sustain relationships quickly and have a positive impact, • Solutions focused on how you think and act, • Organised & able to balance multiple priorities across multiple customers Our client is an equal opportunity employer, and they are committed to fostering a diverse and inclusive workplace. they believe that a variety of perspectives and backgrounds should be celebrated, and work should be a place where they all feel like they belong and feel safe. They welcome applications from all qualified candidates, regardless of race, gender, age, disability, sexual orientation, religion, or any other characteristic. Therefore, if you see a role that excites you, they encourage you to apply. If you require any accommodations/reasonable adjustments during the recruitment process, please let us know, and they will work with you to meet your needs.

Location: Shoreditch, London Working Structure: Office Based (Thursday we work from home) Reports to: Co-Founder Salary: Up to £120K, plus annual bonus Who are we? Since medical cannabis was legalised in the UK in 2018, Cantourage UK has been building the infrastructure that makes this industry work - safely, compliantly and at scale. We operate across two deeply interconnected worlds: • A regulated tele-health clinic, delivering high-quality patient care, • A licensed pharmaceutical supply operation, powering the wider ecosystem Together, they form a complex, high-trust system where clinical integrity, operational excellence and smart technology must work in lockstep. With a strong foundation in place and ambitious growth ahead, we’re now looking for a Head of Product to shape how our digital platforms, data and AI capabilities unlock the next phase of scale for patients, clinicians and partners alike. What's the purpose of the role? You will own the product vision, strategy and execution across Cantourage UK and Cantourage Clinic. This is not a feature-factory role. It’s about building intelligent, compliant and scalable digital products in a regulated healthcare environment, balancing clinical rigour with commercial impact. Reporting into senior leadership, you’ll set the product north star, define the roadmap, and lead cross-functional delivery across engineering, clinical, operations and commercial teams. You’ll turn insight into action, data into decisions, and complex workflows into elegant, trusted tools. In short: you’ll make product a strategic growth lever, not just a delivery function. What impact will you have? Product Vision, Strategy & Alignment • Define and embed a clear product vision aligned to both clinical outcomes and commercial scale, • Translate business strategy into a focused, prioritised product roadmap that leadership actually believes in, • Establish product as a central decision-making function across clinic, ops, engineering and leadership User-Centric, Data-Led Product Excellence • Champion patient, clinician and partner needs through rigorous discovery and user-centred design, • Embed data-informed decision-making across the product lifecycle, from concept to iteration, • Establish and track core product KPIs (engagement, retention, satisfaction), reporting insights directly to leadership End-to-End Product Ownership • Oversee the full product lifecycle across all platforms from ideation, build, launch to optimisation, • Introduce disciplined product rituals, prioritisation frameworks and delivery standards, • Ensure every product shipped meets the highest bar for quality, compliance and usability Platform & Ecosystem Innovation • Partner with leadership to design scalable digital pathways that strengthen the wider Cantourage ecosystem AI, Automation & Scalable Intelligence • Leverage AI and automation to enhance operational efficiency, compliance validation and data analysis, • Turn complexity into clarity through smart systems, not manual workarounds What will you bring to the table? • 8+ years' experience in product management, with at least 4 years at Head of / Lead / Director level, • Proven experience owning product strategy and delivery in complex, regulated or high-trust environments, • Strong track record building and scaling digital platforms with multiple user groups, • Deep understanding of product discovery, delivery & lifecycle management, • Confidence working cross-functionally with engineering, operations, clinical and commercial teams, • Data-literate; comfortable defining KPIs, interrogating insights and using evidence to guide decisions, • Calm, decisive leadership style with the ability to operate at both strategic and executional levels If you have the following, it'll be a huge bonus • Experience in healthtech, digital health, pharma, medtech or regulated marketplaces, • Hands-on experience applying AI or automation to real operational problems, • Experience scaling product functions in startup or scaleup environments Who wouldn't thrive in this role? • Someone who wants to stay comfortably abstract and far from execution, • Someone who struggles to balance compliance with pace, • Someone who needs perfect information before making decisions, • Someone who sees product as delivery only, not strategy What do we offer? 📅 36 days annual leave (including your birthday off and all UK public holidays) 💰 Performance based annual bonus 🩺 Comprehensive private medical insurance 🤸 ClassPass membership (gyms, fitness classes, yoga, massages & more) 🚲 Cycle-to-Work scheme If you’re excited by building products where trust, compliance and real-world impact matter, and you want genuine ownership at a critical growth stage, we should talk. Equal opportunity declaration: Cantourage UK is an equal opportunity employer and is committed to providing a workplace that is free from discrimination and harassment. We celebrate diversity and are dedicated to creating an inclusive environment for all employees. Qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or any other protected characteristic under applicable law.

The Role This is an Account Manager role that will solely focus on the security portfolio. The primary focus will be to work as part of a team with the responsibility to retain more than 85% of a customer base that only trades in Cyber Security services. Customer growth is encouraged through the cross-sell and upsell from the Cyber Security portfolio. The rest of Claranet’s sales portfolio and business opportunities will be passed onto and are managed by non-security account managers. This role is to retain customers and maximise average spend per account and being able to deliver the highest of standards of customer service satisfaction. A fantastic opportunity for a candidate who has experience in a cyber sales role, who is looking to expand their skillset, and to be supported in developing a successful career. Key Responsibilities • The Account Manager should demonstrate excellent inter-personal and organisational skills, must work fluidly both at a senior peer, partner and customer level, building trustful and successful relationships to drive the Claranet sales efforts., • Experience selling Cyber Security Managed Services and Consultancy, • The Account Manager should be an excellent communicator at all levels, with strong oral and written communication skills, able to present to small audiences and create a compelling proposition/story as appropriate to engage decision makers, influencers, internal staff, and alliance partners alike., • The Account Manager should be commercially astute with knowledge of the Cyber Security market and its participants Skills and Attributes • Flexible and creative to take considered risks, • Learn and adapt quickly to changing situations, • Self-motivated and able to work under pressure, • Ability to travel to different sites and locations on an occasional basis, • Manages conflict and challenges in an open and constructive manner. Benefits At Claranet, we go the extra mile with our people—because we believe in building a workplace where everyone feels valued and supported. Our flexible benefits package includes: • Pension Scheme: Employer-matched contributions to help you plan for the future., • Comprehensive Healthcare Coverage: Access to private medical care for your peace of mind and wellbeing., • Discounted Gym Memberships: Prioritise your fitness with exclusive rates at leading gyms., • Personalised Wellbeing Support: App-based resources and services available 24/7, • Enhanced Annual Leave: 25 days of holiday, increasing to 27 days with service, plus bank holidays and a day off for your birthday., • Continuous Learning & Development: Ongoing opportunities to grow your skills and advance your career. What makes us unique is Team Claranet, our internal community that supports causes close to our employees’ hearts. We offer paid charity leave, support local charities across our offices, and host annual fundraising events, all backed by a dedicated committee. We’re proud founding members of TC4RE (Technology Community for Racial Equality) working collectively to build a more diverse and inclusive tech industry. About Claranet Founded at the beginning of the dot com bubble in 1996, our CEO Charles Nasser had a light bulb moment to develop a truly customer-focused IT business. Since then, Claranet has grown from an Internet Service Provider (ISP) in the UK to being one of the leading business modernisation experts, who deliver solutions across 11+ countries. Equal Opportunities Statement Diversity, equity and inclusion are at the heart of what we value as an organisation. Claranet is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support any reasonable adjustments that are needed within the recruitment process. Ready to take the next step in your career with Claranet? Click ‘apply’ – we can’t wait to meet you!

Channel Account Manager OTE + Car Allowance + Bens Remote with extensive travel Driving Licence required Copello are working with a global telecommunications and technology organisation at the forefront of public safety and security innovation. The business delivers integrated fixed and mobile video, access control, and intelligent software solutions that enable customers to capture, analyse, and share critical information empowering faster, more informed decision making to help protect people and assets. From deploying enterprise grade video security and access control systems to equipping frontline teams with body-worn technology and advanced analytics applications, the organisation provides scalable, mission-critical solutions to meet evolving operational needs. Job Description We are looking for an accomplished sales professional with a proven track record of over achieving quotas by selling innovative software and hardware solutions to solve complex enterprise and public sector challenges. The sales teams own significant territories and develop their own territory business strategies in conjunction with our local, regional, and national partners. The sales teams work alongside world class pre-sales engineers to build successful relationships that lead to new business opportunities. An ideal candidate can balance hunting near term opportunities with long term strategic relationships while applying solution-selling methodologies to close business, surpass sales targets, and maximise growth. Responsibilities • Cultivating and Expanding IT Partner Network. A core focus of this role is the comprehensive development and strategic expansion of existing and prospective IT partners., • Prospecting end user accounts for new business. This role involves actively identifying and engaging with potential new end-user accounts to generate new business opportunities., • Driving demand for the business’ cloud native video security platform within assigned territory. This involves developing and executing strategic initiatives to raise awareness, educate potential clients and partners about the platform's benefits, and ultimately drive adoption and sales., • Presenting and demonstrating the business’ software-defined security platform to CISOs, physical security experts, integrators, consultants, facility and property management, faculty, deans, principles, and others. This sophisticated platform offers a comprehensive suite of security solutions designed to address the multifaceted needs of modern organizations., • Developing local and regional partnerships to help design, configure, sell, install, and support. Strong local and regional partnerships are vital for the client’s entire lifecycle, encompassing system design, configuration, sales, installation, and post-installation support for client satisfaction and reliability., • Teaming and collaborating closely with engineering resources to guarantee the highest level of technical excellence across all phases of product positioning, comprehensive competitive analysis, compelling proposal development, detailed RFP responses, and successful proof-of-concepts (POCs)., • Providing customers and partners with pricing and configurations to meet their needs as required. The goal is to ensure solutions are technically sound, financially viable, and optimally configured for maximum value, requiring clear communication of complex technical and pricing information., • Forecasting and reporting activity accurately and in line with expectations. This involves diligently tracking sales pipelines, market trends, and internal performance metrics to generate reliable predictions of future activity., • Forging high-level relationships within accounts to win incremental product and service business. This requires a proactive approach to understanding client needs, aligning solutions with strategic objectives, and negotiating favourable terms to drive growth., • Keeping informed of the competitive landscape. Proactive analysis is an ongoing process vital for anticipating shifts, responding effectively, and capitalizing on opportunities to maintain a competitive edge. Basic Requirements • Ideally 5+ years of experience in selling enterprise SaaS solutions (within the IT security industry is considered a plus), • Proven and quantifiable track record of overachievement, • Experience selling to large enterprise, mid-market, and public sector end user accounts, • Hunter background with a proven history of success, • Adept at communicating with a largely technical audience as well as strong C-level/board-level communications and relationship skills, • Good knowledge of the IT and security market, • Self-starter, goal-oriented, and takes ownership, • Good business acumen, experience with contracts and pricing, • Excellent interpersonal, communication and presentation skills in English, • Working knowledge of Salesforce and CRM tools, • Ability to travel up to 25% of the time, • Location: London Area (Negotiable) If you feel you have the right skills and experience for the role please apply now and we will be in touch for a further conversation

CACI Network Services is a rapidly expanding specialist IT and Networks consultancy offering a wide variety of opportunities to work within challenging and exciting environments with our major clients in Global Media, Banking, Government, Telecoms & Utilities. As a Principal Network Architect, you will be a trusted advisor, technical authority, and strategic partner to our clients. You will lead the design of complex, secure, and scalable network architectures, translating business requirements into robust technical solutions. This role combines technical leadership, solution architecture, consultancy, and pre-sales engagement, requiring a strong ability to operate at both strategic and hands-on levels. You will work closely with customers, sales, delivery teams, engineering functions, and senior stakeholders-guiding engagements from initial concept through to detailed design, delivery oversight and operational readiness. Key Responsibilities Client Engagement & Consultancy • Operate as a trusted advisor for key clients and prospective customers (new logos)., • Engage with stakeholders from C-level executives to technical engineering teams, translating complex technical and business requirements into high-level and detailed technical architectures., • Provide expert consultancy on network strategy, transformation roadmaps, best practices, and emerging technologies., • Act as the Design Authority across major programmes, owning the end-to-end technical vision from inception through transition to operations., • Architect network solutions across environments of varying scale-from small to mid-sized infrastructures through to highly complex, large-scale enterprise and multi-site architectures-covering LAN/WAN, Wireless, routing, switching, SDN, and security technologies. Ensure all designs are scalable, resilient, secure, and aligned to customer requirements, technical strategy, and industry best practices, • Lead creation of high-quality architectural documentation, including HLA, HLD, LLD, standards, and design patterns., • Partner with the Sales team during pre-sales engagements to define solutions, scope opportunities, and support commercial proposition development., • Lead technical responses for Tenders, IITs, and RFPs, including architecture design, technical writing, risk identification, and pricing model support., • Work alongside multi-disciplinary delivery teams, providing leadership, technical guidance, and assurance during implementation phases., • Support project managers and engineering teams to ensure solutions are delivered in line with architectural intent and to the highest quality., • Contribute to internal knowledge sharing, capability development, and practice maturity across the organisation. Across a broad and evolving technology landscape, including: • Enterprise LAN/WAN, SD-WAN, SDA and Wireless architectures, • Data Centre end to end solutions, • Routing & switching technologies, • Network Security, Firewalls, Zero Trust, SASE/SSE, • Software-defined networking solutions, • Cloud networking (AWS/Azure/GCP/OCI) - highly desirable Technical & Professional Expertise • Proven experience designing and delivering large-scale network and security solutions across enterprise or service provider environments., • Deep understanding of network architecture principles, high availability design, routing protocols, segmentation, security architectures, and cloud networking., • Experience acting as the final technical authority or Design Authority on complex engagements., • Strong background in pre-sales, tender responses, and solution shaping ., • Excellent interpersonal, written, and verbal communication skills-capable of producing well-structured technical documentation and delivering impactful presentations., • Ability to engage with business stakeholders and end-users to diagnose issues, propose solutions, and provide strategic recommendations., • Demonstrably collaborative approach when working with sales, engineering, and delivery functions., • Self-sufficient, proactive, and comfortable working in high-pressure environments., • Experience working within Agile/Scrum, Waterfall, and hybrid project delivery methodologies. (Certifications not required but advantageous) • CCNP/CCIE, JNCIP/JNCIE, or equivalent expert-level certifications, • Security vendor certifications from platforms such as Fortinet (NSE), Palo Alto (PCNSE/PCNSA), Cisco Security (CCNP Security/CCIE Security), and Check Point (CCSA/CCSE)., • Cloud certifications (AWS/Azure/GCP/OCI), • Strong understanding of structured delivery and operational frameworks (ITIL, PRINCE2, AgilePM, or similar project/service management certifications) CACI Network Services develops individuals through a portfolio of training and development options such as certified training courses, workshops, technical conferences, boot camps, on-line training and much more. You will have the opportunity to work on some of the most advanced networking hardware in the industry as well as development of your abilities and talents to become one of the best in the field. Flexibility The key to our success is our teamwork and collaboration. We take a hybrid approach - working remotely and coming into the office depending on the business demand and collaboration required as part of the delivery process. Benefits • Competitive salary, • Target based commission package, • Matched pension contributions up to 5%, • Life Insurance, • Personal Accident Insurance, • Private Health Insurance from 2nd anniversary, • Sickness & Disability income protection from 3rd anniversary CACI is proud to be an equal employer. Embracing the diversity of our people, we are on a journey to build a truly inclusive work environment where no one is treated less favourably due to ethnic origin, age, gender, veteran status, religion or belief, sexual orientation, marital status, and disability or health condition, actively working to prevent discrimination. As a Disability Confident employer, we will: • Provide reasonable adjustments in the recruitment process where requested (contact a member of the recruitment team on to discuss individual requirements further)., • Offer people with health conditions and disabilities, meeting the minimum criteria for a role, an interview., • Our people are unique, and we encourage, and support them, to be confident in contributing to our inclusion journey.

Principal Network Architect As a Principal Network Architect, you will be a trusted advisor, technical authority, and strategic partner to our clients. You will lead the design of complex, secure, and scalable network architectures, translating business requirements into robust technical solutions. This role combines technical leadership, solution architecture, consultancy, and pre-sales engagement, requiring a strong ability to operate at both strategic and hands-on levels. You will work closely with customers, sales, delivery teams, engineering functions, and senior stakeholders-guiding engagements from initial concept through to detailed design, delivery oversight and operational readiness. Key Responsibilities Client Engagement & Consultancy • Operate as a trusted advisor for key clients and prospective customers (new logos)., • Engage with stakeholders from C-level executives to technical engineering teams, translating complex technical and business requirements into high-level and detailed technical architectures., • Provide expert consultancy on network strategy, transformation roadmaps, best practices, and emerging technologies., • Act as the Design Authority across major programmes, owning the end-to-end technical vision from inception through transition to operations., • Architect network solutions across environments of varying scale-from small to mid-sized infrastructures through to highly complex, large-scale enterprise and multi-site architectures-covering LAN/WAN, Wireless, routing, switching, SDN, and security technologies. Ensure all designs are scalable, resilient, secure, and aligned to customer requirements, technical strategy, and industry best practices, • Lead creation of high-quality architectural documentation, including HLA, HLD, LLD, standards, and design patterns., • Partner with the Sales team during pre-sales engagements to define solutions, scope opportunities, and support commercial proposition development., • Lead technical responses for Tenders, IITs, and RFPs, including architecture design, technical writing, risk identification, and pricing model support., • Work alongside multi-disciplinary delivery teams, providing leadership, technical guidance, and assurance during implementation phases., • Support project managers and engineering teams to ensure solutions are delivered in line with architectural intent and to the highest quality., • Contribute to internal knowledge sharing, capability development, and practice maturity across the organisation. Across a broad and evolving technology landscape, including: • Enterprise LAN/WAN, SD-WAN, SDA and Wireless architectures, • Data Centre end to end solutions, • Routing & switching technologies, • Network Security, Firewalls, Zero Trust, SASE/SSE, • Software-defined networking solutions, • Cloud networking (AWS/Azure/GCP/OCI) - highly desirable Technical & Professional Expertise • Proven experience designing and delivering large-scale network and security solutions across enterprise or service provider environments., • Deep understanding of network architecture principles, high availability design, routing protocols, segmentation, security architectures, and cloud networking., • Experience acting as the final technical authority or Design Authority on complex engagements., • Strong background in pre-sales, tender responses, and solution shaping., • Excellent interpersonal, written, and verbal communication skills-capable of producing well-structured technical documentation and delivering impactful presentations., • Ability to engage with business stakeholders and end-users to diagnose issues, propose solutions, and provide strategic recommendations., • Demonstrably collaborative approach when working with sales, engineering, and delivery functions., • Self-sufficient, proactive, and comfortable working in high-pressure environments., • Experience working within Agile/Scrum, Waterfall, and hybrid project delivery methodologies. (Certifications not required but advantageous) • CCNP/CCIE, JNCIP/JNCIE, or equivalent expert-level certifications, • Security vendor certifications from platforms such as Fortinet (NSE), Palo Alto (PCNSE/PCNSA), Cisco Security (CCNP Security/CCIE Security), and Check Point (CCSA/CCSE)., • Cloud certifications (AWS/Azure/GCP/OCI), • Strong understanding of structured delivery and operational frameworks (ITIL, PRINCE2, AgilePM, or similar project/service management certifications), • Experience with automation tools (Python, Ansible, Terraform, etc.)

Become a Driving Instructor with My Four Wheels Earn Up to 50,000+!.Are you looking for a career change that offers fantastic earning potential, flexibility, and job satisfaction? Join.UKs most trusted and highest-rated driving schools, and start your journey towards a rewarding career as a driving

Become a Driving Instructor with My Four Wheels Earn Up to 50,000+!.Are you looking for a career change that offers fantastic earning potential, flexibility, and job satisfaction? Join.UKs most trusted and highest-rated driving schools, and start your journey towards a rewarding career as a driving