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- To provide assistance and support to our Hotel General Manager with the day- to-day operation hoof the property in order to achieve the highest service standard and complete guest satisfaction. - analyses demand and decides on type, standard and cost of services to be offered - determines financial, sta#ing, material and other short- and long-term needs - ensures physical comfort of residents or passengers and makes special arrangements for children, the elderly and the infirm if required - To recruit, engage and retain our colleagues through effective performance - management, and to assist with the daily admin according to company policy and procedures. - To deputise for the General Manager as required
Greek Street Live, is a vibrant live music venue in the heart of Soho offering a unique blend of high-energy entertainment and delicious food and cocktails. We are open Tuesday to Sunday evenings from 5pm onwards, and also serve a popular Saturday Brunch from 12pm to 4:30pm. Our focus is on delivering high-quality, freshly prepared dishes at reasonable prices, ensuring a memorable experience for all our guests. About the Role: We are seeking a passionate and talented Chef to join our dynamic kitchen team. This is a full-time position, offering a fantastic opportunity to work in a fast-paced and exciting environment. Key Responsibilities: Prepare and cook a wide range of dishes, including brunch classics with a modern twist (e.g., smashed avocado, eggs benedict, eggs royale) and dinner options such as buttermilk chicken, rare herbed tuna steak, and 35-day aged sirloin steak to name a few. - Ensure all food is prepared and cooked to the highest standards of quality, taste, and presentation. - Maintain a clean and organized kitchen environment, adhering to all food safety and hygiene regulations. - Assist with menu planning and development, contributing creative ideas and seasonal specials. - Work closely with the Front of House team to ensure smooth service and guest satisfaction. Qualifications & Experience: - Minimum 3 years of experience in a professional kitchen environment. - Strong culinary skills and a passion for creating delicious food. - Excellent communication and interpersonal skills. - Ability to work well under pressure in a fast-paced environment. - A creative and innovative approach to cooking. - Food Safety and Hygiene Level 2 certification (essential). Benefits: - Competitive salary based on experience. - 28 days paid holiday per year. - Service charge tips. - Staff discounts on food and drinks. - Opportunity for professional development and career growth. - The chance to work in a vibrant and exciting environment with live music.
About us Maison Gigi is a family-run French bakery and caterer renowned for its exquisite patisserie, specialty coffee, and delicious grab-and-go breakfast and lunch options. Inspired by regional French cuisine, we are passionate about sharing authentic flavours with our loyal customers. To lead our talented team and ensure the smooth operation of our bakery and cafe, we're seeking a passionate and experienced Assistant General Manager. You'll be responsible for overseeing daily production, managing customer cake and catering orders, and inspiring your team to deliver the highest standards of quality and service across all aspects of our business. You will also play a key role in maintaining a safe environment for both our team and our customers. This role requires a self-starter who can take initiative and thrive independently. What You'll Do - Lead and inspire: Manage and motivate a team of bakers, pastry chefs, and baristas, fostering a collaborative and supportive environment. - Oversee bakery production: Plan and manage daily production schedules to meet customer demand and ensure efficient use of resources. This includes: - Managing ingredient inventory and ordering supplies. - Monitoring production quality and consistency. - Implementing and maintaining strict hygiene and food safety standards. - Delight customers: Manage customer cake and catering orders, ensuring personalized service and timely delivery. This includes: Consulting with customers to discuss design, flavours, and special requests. - Processing orders and managing order fulfilment. - Addressing customer inquiries and ensuring complete satisfaction. - Manage the cafe experience: Oversee the daily operations of the cafe, ensuring efficient workflow, excellent customer service, and a welcoming atmosphere. This includes: - Managing cafe staff schedules and training. - Maintaining optimal stock levels of raw ingredients, pastries, and other cafe supplies. - Upholding the specialty coffee standards of preparation. - Champion health and safety: Ensure compliance with all relevant health and safety regulations, maintaining a safe and hygienic environment for both staff and customers. This includes: - Conducting regular risk assessments and implementing necessary safety measures. - Ensuring all staff are trained in food safety and hygiene practices. - Maintaining accurate records and documentation. - Deputize for the General Manager: Assume responsibility for the overall operation of the bakery, café and catering in the General Manager's absence. - Optimize operations: Analyse sales data and customer feedback to identify areas for improvement and implement strategies to enhance efficiency and profitability across the bakery and cafe. - Maintain visual appeal: Ensure the bakery and cafe maintain a visually appealing and inviting atmosphere, with attractive displays and impeccable cleanliness. What you'll bring - Proven experience as a Bakery Manager, Cafe Manager, or in a similar leadership role within a bakery or cafe environment. - A passion for French pastry and a good understanding of baking techniques and ingredients. - Knowledge and appreciation of specialty coffee, with experience in managing a cafe environment. - Exceptional organizational and time management skills, with the ability to prioritize tasks and meet deadlines. - Strong leadership and communication skills to effectively manage and motivate a team. - A customer-centric approach and a commitment to providing outstanding service. - A thorough understanding of health and safety regulations and best practices in a food service environment. A self-starter mentality with the ability to take initiative, work independently, and solve problems effectively. In return - Join a dedicated team: Become part of a passionate and supportive team that takes pride in delivering exceptional quality and service. - Competitive salary and holidays: Receive a competitive salary plus bonus and 28 days of holiday to enjoy your time off. - Amazing staff meals: Enjoy delicious staff meals prepared with the same care and attention as our customer offerings. - Central location: Work in a vibrant and easily accessible central London location. - Company pension: Benefit from a company pension scheme to support your future financial security. - Cycle to work scheme: Take advantage of our cycle to work scheme to save money and stay healthy.
We are a thriving beauty salon in Barnes dedicated to providing top-tier services in a relaxing and professional environment. Our clients trust us for a wide range of treatments, and we pride ourselves on offering exceptional service with a personal touch. We’re currently looking for a skilled and passionate Beauty Therapist to join our team! Key Responsibilities: Perform professional massage, waxing, facials, and nail services to the highest standard. Ensure all treatments are delivered with care, precision, and a focus on client satisfaction. Offer expert advice and personalized recommendations based on individual client needs. Maintain a clean, organized, and welcoming treatment space. Provide outstanding customer service and build long-lasting relationships with clients. Stay updated with the latest beauty trends and techniques. Requirements: Minimum of 5 years’ experience as a Beauty Therapist, with hands-on expertise in waxing, facials, and nails. Strong customer service skills with the ability to engage with clients in a friendly and professional manner. A passion for beauty therapy and a commitment to delivering high-quality treatments. Ability to work effectively in a team and independently. A positive attitude and a keen eye for detail. Relevant beauty qualifications and certification. What We Offer: Start from £15/h Competitive salary based on experience. A supportive, friendly, and dynamic team environment. Staff discounts on products and services. Flexible working hours. If you are a skilled beauty therapist with a passion for the industry and a dedication to exceptional service, we would love to hear from you. Apply today and join our talented team of beauty professionals! How to Apply: Please send your CV and a cover letter We look forward to welcoming you to our team!
- From 14/ph (Basic £11.44 + TRONC) - Full-time 40 hrs - Start date: Monday 3rd February 2025 - Our values: People oriented: we are a business built upon people, we always aim to put our people first. Quality-driven: we are committed to consistently delivering the highest quality in everything that we do. Proud: we take pride in our work, our team, and the satisfaction of our customers. Honest: Integrity is the foundation of our business; we believe in transparency and honesty with our team, our customers, and our partners. Personable: we offer a welcoming, down-to-earth atmosphere where everyone feels comfortable. Overall responsibilities: ○ To ensure all kitchen surfaces (and floors) and kept clean, sanitised and organised at all times. ○ To collect, wash and dry all cooking utensils, tools, pots, pans, tableware, glassware, etc. ○ To maintain a tidy kitchen/working section during your shift and being thoughtful of those working in the following shift. ○ Ensuring the rubbish bins are emptied and taken out in a timely manner to avoid clutter. Health, Safety and Hygiene ○ Support completing company checklists diligently and in a timely manner. ○ To ensure that all health & safety policies, hygiene processes and company systems are followed – you are responsible to flag anything that could affect yours or another team member’s (or customer’s) wellbeing to your manager immediately. ○ To ensure that all food/ingredients stock is managed following a FIFO (first in first out) system.
Head Waiter/Waitress Fine Dining Restaurant, New Opening Wednesday to Saturday Kings Cross The Megaro Collection is welcoming its newest addition, Voyage with Adam Simmonds. Our Scandinavian Fine Dining restaurant located in the heart of Kings Cross will open its doors in January 2025, extending an invitation to all patrons to explore the culinary prowess of our Chef Patron Adam Simmonds. We are seeking an experienced and enthusiastic team to join us on this new journey to excite and captivate with adventurous flavours and exceptional hospitality. With the desire to set our guests on a journey of culinary excellence inspired by the land, sea, and atmosphere, Voyage with Adam Simmonds embarks on a mission to provide light, airy and minimalistic plates with an ambiance that mirrors and enhances these sentiments. We aim to provide an open and welcoming environment for all guests to experience fresh and modern dishes. Recognised as one of the nation's top chefs, double Michelin star Chef Simmonds will create and adorn his plates with shapes and formations inspired by architecture, art, and nature. Imploring the skills acquired working under Raymond Blanc at Le Manoir aux Quat’Saisons as well as techniques developed at his first Michelin Star restaurant Ynshir Hall, Simmonds aims to honour traditional techniques and embrace avant-garde approaches to the culinary field at Voyage, where meticulous attention to detail is necessary to inspire. We are looking for an experienced Head Waiter/Waitress with minimum 4 years in high end operations to join Chef Adam Simmonds on this new adventure. The ideal Head Waiter/Waitress will: - Have minimum 1 years’ experience working in a Michelin Star or 4AA establishment - Be genuinely passionate about the hospitality industry and a real foodie - Be a hardworking individual with a ‘can do’ attitude - Have a good command of the English language both written and spoken - Have great organisational skills - Be able to commit the menu to memory - Have good interpersonal and communication skills - Convey the culinary journey to the guests The Head Waiter/Waitress will: - Work 4 days a week (Wednesday-Saturday) - Take orders, provide detailed menu knowledge, and make recommendations to enhance guest experience - Be a team player - Coordinate with kitchen staff for accurate and timely service - Monitor cleanliness, presentation, and readiness of all dining areas - Ensure compliance with health and safety regulation standards - Supervise their work during service to ensure all procedures and standards are respected - Uphold the highest of standards, ensuring that consistency is maintained at all times - Maintain a calm demeanour at all times and a professional approach to stressful situations - Guarantee the highest level of guest satisfaction - Follow company grooming standards - Maintain an immaculate presentation at all times If you are looking for a new environment where innovation and creativity are the primary goal, then join us on our new culinary journey at Voyage with Adam Simmonds.
At Naana we are dedicated to promoting holistic well-being through a range of health and beauty services. Our studio offers a serene environment where clients can rejuvenate their bodies and minds. We are now seeking a skilled and certified Supervisor - Health + Beauty to lead our dynamic team and assist in running the business, including administrative duties. Job Description: We are looking for a motivated and experienced individual to oversee the daily operations of our Health and Beauty department. As a supervisor, you will not only manage our team of Massage Therapists and wellness professionals but also assist with the administrative tasks necessary to keep the studio running smoothly. The ideal candidate will have a strong background in health and beauty services, leadership skills, and a passion for holistic care, combined with business management expertise. Responsibilities: • Supervise and support a team of massage therapists and beauty professionals. • Ensure the highest standards of customer service and client satisfaction. • Oversee scheduling, training, and performance evaluations of staff. • Manage daily administrative tasks, including appointment scheduling, client records, and inventory management. • Maintain cleanliness, organization, and compliance with health and safety regulations. • Develop and implement strategies to promote services and increase client retention. • Stay updated on industry trends and introduce new techniques and treatments as appropriate. • Handle client feedback and resolve any concerns in a professional manner. • Collaborate with management to meet business goals and drive the studio’s success. • Assist with budgeting, financial reporting, and other business operations as needed. Qualifications: • Certified Massage Therapist or certified beauty professional with a valid license (as required by local regulations) is a must. • Proven experience in the health and beauty industry, preferably in a supervisory role. • Strong leadership, communication, and organizational skills. • Experience with administrative tasks such as scheduling, client management, and inventory control. • Knowledge of various massage techniques and beauty treatments. • Commitment to providing a high-quality, client-focused experience. • Ability to inspire and motivate a team in a fast-paced environment. • Flexibility to work evenings, weekends, and holidays as needed. What We Offer: • Competitive salary with benefits and performance-based bonuses. • Opportunities for professional development and advanced training. • A supportive, nurturing work environment focused on well-being. • Discounts on studio services and products. • Flexible scheduling to promote a healthy work-life balance. If you are a certified professional with both health and beauty expertise and administrative skills, we invite you to apply and join our team. Help us create a space where clients feel valued, relaxed, and revitalized while contributing to the successful operation of the business!
Pittagoras is seeking a vibrant, ambitious, and dedicated individual to join our team as a Store Manager for our new site in Canary Wharf. Pittagoras is expanding and needs a leader to ensure smooth and efficient daily operations while training and developing our team. This role is essential for optimizing store operations, maintaining high customer satisfaction, and upholding the quality standards Pittagoras is known for. Role Purpose: Our Store Managers ensure our operations run smoothly, providing a memorable and magical place to work. As a Store Manager, you will model excellence in food preparation and service, ensuring a unique customer experience. You will also train new team members to uphold our high standards, making Pittagoras an employer of choice. Key Responsibilities: ● Service Preparation: Ensure the store is set up and ready for each service with the right amount of gyros on the spit and prep, balancing quick service needs with food cost management to avoid wastage. ● Uniform and Hygiene: Always wear a full, smart, clean uniform while on shift and protective clothing as required. ● Quality Management: Adhere to the gyros and prep management system according to the prep guide, ensuring our gyros meet the highest quality standards. ● Team Development: Recruit, train, and coach new starters and current team members to Pittagoras standards. ● Store Standards: Monitor all sections of the store and report any poor performance to the Operations Manager. Follow all Pittagoras systems and processes, including compliance with Food and Hygiene standards, Health & Safety, and opening and closing procedures. ● Profitability: Contribute to Pittagoras' profitability by following recipes and controlling food costs and wastage. Manage P&L budgets and profitability of the business. ● Scheduling and Ordering: Create weekly rotas, manage holiday cover, and order from suppliers according to par levels. Requirements: ● Proven management experience. ● Good command of the English language. ● Food safety level 2 certification. Competency/Behavioural Indicators: General Overview: ● Be a great team player and possess a high level of flexibility. ● Exhibit a professional attitude and approach, aligned with our company values. ● Display a can-do attitude with a sincere and courteous approach to customers and team members. ● Have a passion for cooking and customer service, aspiring to deliver the highest quality. ● Possess excellent communication skills and a strong customer service ethic. ● Be flexible regarding availability to work hours and location. ● Our Behaviors: ● Creating Empathy ● Building Confidence ● Making it Happen ● Processing Information ● Improving Performance ● Creating Ideas ● Facilitating Interactions ● Gathering Information ● Growing Talent ● Influencing Others People Management Responsibility: ● Direct and Indirect Reports: ● Manage a team of 6-10 people.
G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and experienced individual to join our team as a Manager in the Specialty Coffee Industry. As the Manager, you will be responsible for overseeing and leading the daily operations of our specialty coffee shop. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities: - Oversee all aspects of daily operations, including opening and closing procedures, inventory management, and team management. - Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues. - Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment. - Develop and implement operational strategies to achieve sales targets, maximize profitability, and drive business growth. - Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability. - Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment. - Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team. - Organize and coordinate special events, promotions, and marketing initiatives to drive customer engagement and increase sales. - Stay up-to-date with industry trends, new brewing techniques, and emerging coffee products, and share knowledge with the team. Requirements: - Previous experience in the specialty coffee industry or a similar managerial role is essential, demonstrating a deep understanding of specialty coffee and its culture. - Passion for specialty coffee with a strong knowledge of brewing techniques, coffee origins, and flavour profiles. - Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques. - Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship. - Proven leadership abilities with a track record of effectively managing and developing a team. - Exceptional customer service skills with a friendly and approachable demeanour. - Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment. - Strong problem-solving abilities and the capacity to make sound decisions under pressure. - Knowledge of inventory management, point-of-sale systems, and business operations. - Flexible availability, including weekends and holidays. - A positive attitude, a willingness to learn, and a strong commitment to teamwork. - Food handling certification and knowledge of health and safety regulations is a plus. How to Apply: To apply for the Manager position, please submit your resume and a cover letter highlighting your relevant experience and why you are interested in working in the specialty coffee industry. Additionally, include any relevant certifications or training you have completed. We appreciate all applications, but only candidates selected for an interview will be contacted.
Locations: London Bridge Station & Bankside (near Tate Modern) We are looking for UK based barbers with 3+ years experience to join our team. Competitive salary: £32,000 - £45,000 per year. About Us: Cutters Yard is more than just a barbershop. We pride ourselves on delivering top-quality services in two of London’s most vibrant locations. At our Bankside location, we elevate the client experience with an in-house barista serving premium Monmouth coffee and crafted cocktails—complimentary with services. We believe in creating a space where clients and staff alike feel valued, offering a dynamic, supportive, and exciting work environment. Why Join Cutters Yard? Daily Performance Bonus: Rewarding excellence every day Generous Tips: Directly shared from your hard work Referral Scheme: Earn up to £500 for each successful referral Product Commission: A percentage of products you sell Exclusive Gym Discount: For our Bankside location team Professional Development Opportunities: Enhance your skills through regular workshops and trainings Positive and Inclusive Work Environment: Join a passionate team committed to quality, growth and client satisfaction. Key Requirements: Efficiency in Scheduling & Appointments: Able to manage time and appointments effectively Excellent Communication: Fluent in both written and spoken English Customer-Centric: Friendly, engaging, and ready to provide an exceptional experience Main Duties and Responsibilities: Haircuts & Styling: Deliver top-tier haircuts, trims, and styling services Facial Hair Grooming: Provide beard trims, shaves, and other grooming services Skin Care Services: Conduct facials and gray coverage color services Health & Safety Standards: Uphold the highest standards of hygiene and safety within the salon Discover More About Us: If you’re passionate about barbering and eager to be part of a team that values quality, customer experience, and professional growth, Cutters Yard is the place for you! Apply today and start your journey with us. Job Types: Full-time, Permanent
Would you like to work with one of the most luxurious brands in the UK? Do you have a dynamic and vibrant personality with strong selling skills, excellent customer service and a friendly disposition? We have exciting opportunities to work in Imperial Bamboo . Imperial Bamboo is a shop for selling Bed Linen ,Pillows and mattresses made of bamboo. Candidates should be passionate about delivering a professional customer service at all times, whilst being immaculately presented and holding excellent communication and client skills. If you are interested, please read further details below: Purpose of the Role The Retail Sales Consultant (Luxury Brand Ambassador) is responsible for delivering world class customer service in our stores to achieve sales and service target. They are passionate and knowledgeable about the Imperial Bamboo Bedding. We referred to our Sales Consultant as Luxury Brand Ambassadors to represent better the level of excellence of our team members! This role is full time working 5 days per week Day to Day Key Responsibilities Your duties will include but not be limited to the following: Ensuring that you are well informed about all the items Imperial Bamboo Bedding, that you will sell and can communicate with confidence the features and benefits of their bedding and other products to potential customers. Act as an ambassador for the brand and company Achieving the sales targets that are set for you and provide the highest levels of customer service to all our customers and potential customers in line with the Shopping Center. Maintaining a clean and well-merchandised environment on the counter where you work. Ensure Company Visual Merchandising standards are always maintained. Carrying out promptly any reasonable instructions or tasks set by your line manager. I.e., stock replenishment, unpacking stock deliveries, stock taking, recording sales figures and supervising agency staff. If requested, report sales figures to Sales & Education Manager on a weekly basis. Record individual sales data daily Opening, maintaining, and closing your cash till each day you are at work in line with store expectations. Being aware of and reporting any stock loss or damage on your counter and stock room area. Being aware of promotional activity. Skills/Experience Required Appreciation and a passion to work within the industry. A passion or keen interest in bedding sales Experience of providing a consistent high level of customer service. Experience of dealing with clients/customers. Highly organised team player, able to communicate with colleagues at all levels. Able to demonstrate a pro-active attitude and flexible approach. Excellent time management, organisation and prioritising skills. Key Personal Qualities A team player, self-motivated and able to work on own initiative A blend of passion, dedication and imagination Eager to learn and share their knowledge High levels of attention to detail. See the whole picture but care about the details and client satisfaction Please note that these are not exhaustive lists Location This role is based in Westfield Stratford London Salary and Benefits Competitive salary and benefits reflective of a luxury retail brand. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application. - We very much value your interest in our opportunity. We anticipate a high level of applications and will only directly contact candidates we feel are best suited for this role. Thank you for your understanding.
Job Description: We are seeking a skilled and passionate Cook to join our culinary team. As a Cook, you will be responsible for preparing and cooking a variety of dishes, ensuring the highest quality and presentation standards. Our main dishes are desserts and Breakfast. Your primary responsibilities will include: Key Responsibilities: - Food Preparation: Prepare and cook menu items according to our recipes and quality standards. This includes cutting, chopping, marinating, and seasoning ingredients. - Menu Planning: Collaborate with the chef to plan and develop new dishes and menu items based on seasonal availability and customer preferences. - Food Safety: Adhere to proper food handling, sanitation, and safety guidelines to ensure the health and well-being of our customers and staff members. - Quality Control: Maintain consistent taste and presentation of all dishes. Conduct regular quality checks to ensure customer satisfaction. - Inventory Management: Monitor and manage inventory levels of kitchen supplies, ingredients, and equipment. Place orders as needed to replenish stock. - Collaboration: Work closely with kitchen staff to coordinate food orders and maintain a clean and organized kitchen environment. Qualifications: - Proven experience as a Cook in a professional kitchen environment. - Knowledge of various cooking methods, ingredients, equipment, and procedures. - Ability to work in a fast-paced, high-pressure environment. - Strong attention to detail and excellent time management skills. - Knowledge of food safety and sanitation regulations. - Ability to work collaboratively in a team and communicate effectively.
Position Title: Housekeeping Supervisor Department: Housekeeping Reports To: Housekeeping Manager Location: Sidney Hotel Victoria Job Type: Full Time/ Permanent Schedule: 07:30 - 15:30. Pay rate: £13.50 -£14.00 p/h (depending on experience) We have an exciting job opportunity for the right candidate to join our housekeeping family at Sidney Hotel Victoria. If you have the right experience, knowledge and attitude for this position, we would love to hear from you! Job Summary: The Housekeeping Supervisor is responsible for overseeing the day-to-day operations of the housekeeping department. This includes managing housekeeping staff, ensuring cleanliness and maintenance of guest rooms, public areas, and other facilities, and ensuring that housekeeping standards are consistently met. The Housekeeping Supervisor ensures that the highest level of guest satisfaction is achieved by providing quality service, maintaining a safe and clean environment, and assisting in training and motivating the housekeeping team. Key Responsibilities: Supervision and Staff Management: Supervise and coordinate the activities of housekeeping staff. Assign duties to staff and ensure that work is completed according to established standards and schedules. Monitor staff performance and provide guidance and support as needed. Assist in the training, and development of housekeeping team members. Inspect guest rooms, public areas, and back-of-house areas to ensure cleanliness, safety, and maintenance standards are consistently met. Ensure that rooms are cleaned and prepared according to brand or facility standards, including restocking supplies, replacing linens, and checking for maintenance issues. Monitor cleanliness of corridors, lobbies, stairways, elevators, and other public spaces. Ensure proper inventory levels of cleaning supplies, linens, and equipment. Ensure that inventory is properly managed and stored. Track and report on usage of cleaning products to minimize waste. Guest Service: Respond promptly to guest requests or concerns regarding cleanliness or service. Ensure that guest rooms meet the specific requirements or special requests, such as additional amenities or preferences. Resolve any housekeeping-related guest complaints or issues in a professional and timely manner. Health, Safety, and Compliance: Ensure that housekeeping staff follow all safety protocols, including proper handling of cleaning chemicals and equipment. Maintain a safe working environment by ensuring that the team follows proper cleaning and safety procedures. Ensure compliance with all health, safety, and sanitation regulations and company policies. Communicative and Administrative Tasks: Monitor the performance of housekeeping staff, provide performance reviews, and recommend disciplinary actions when necessary. Assist in scheduling staff to ensure adequate coverage and efficient operations. Work closely with other departments, including Front Desk, Maintenance, to ensure smooth operations. Communicate effectively with the housekeeping team, managers, and other departments to address any issues or updates. Assist in training new housekeeping staff on standard operating procedures, safety practices, and guest service expectations. Qualifications: High school diploma or equivalent; a college degree in Hospitality Management or a related field is preferred. Proven experience (2+ years) in housekeeping or cleaning services, with at least 1 year in a supervisory role. Strong leadership skills with the ability to motivate and manage a team. Excellent organizational and time management skills. Attention to detail and commitment to maintaining high cleanliness standards. Ability to handle stressful situations and resolve conflicts effectively. Strong communication skills, both verbal and written. Knowledge of housekeeping operations, cleaning chemicals, and safety procedures. Ability to work flexible hours, including weekends and holidays.
About Us: The Golden Anchor is a well-loved gastro pub located in the heart of Nunhead, blending the warm, vibrant flavors of the Caribbean with classic British pub culture. We pride ourselves on delivering exceptional food and drink in a welcoming, community-focused atmosphere. Our rich heritage and connection to Caribbean traditions make us a unique spot for both locals and visitors, offering a dynamic and lively environment. Role Overview: We are seeking enthusiastic and personable Front of House Team Members to join our Golden Anchor family. As a key representative of our pub, you will be the first point of contact for our guests, ensuring they feel welcomed and looked after from the moment they walk in. If you have a passion for great food, drinks, and service with a Caribbean twist, this is the role for you! Key Responsibilities: • Customer Service: Greet guests with a warm and friendly demeanor, ensuring they feel at home. • Taking Orders: Efficiently take food and drink orders, providing recommendations and insights into our Caribbean-inspired menu. • Service Excellence: Deliver food and drinks to tables, ensuring the highest standards of service at all times. • Bar Support: Assist behind the bar as needed, serving drinks and engaging with customers in a lively and professional manner. • Maintain Cleanliness: Ensure the front of house area is always clean, tidy, and welcoming for guests. • Problem Solving: Address customer queries and issues promptly, ensuring satisfaction and a memorable experience. • Teamwork: Work closely with the kitchen and bar staff to ensure smooth operation and communication across all areas of service. • Knowledge Sharing: Stay informed about the pub’s menu, including Caribbean-inspired dishes and drinks, to confidently recommend and explain options to guests. What We’re Looking For: • Previous experience in a similar role (pubs, restaurants, or bars) is preferred but not essential. • A friendly, outgoing personality with strong communication skills. • Ability to work well under pressure in a fast-paced environment. • A passion for Caribbean culture, cuisine, and providing excellent customer service. • Strong teamwork skills and the willingness to support colleagues across all areas of the pub. • Flexibility to work evenings, weekends, and public holidays as needed. What We Offer: • A fun, dynamic, and inclusive work environment in a beloved local pub. • Opportunities for growth and development within the team. • Competitive pay and tips. • Staff discounts on food and drink. • Being part of a pub with a rich Caribbean heritage and a great local community. - None contributory pension scheme. If you’re excited about creating memorable experiences for our guests and working in a pub that brings Caribbean warmth and flavor to Nunhead, we’d love to hear from you! The Golden Anchor 23 Evelina Rd, Nunhead, London SE15 2DX
Company Description Privev chauffeuring is a luxury private hire chauffeuring service in London, specializing in fully electric vehicles for airport pick-ups, drop-offs, sightseeing, shopping, and business meetings. The company values providing the highest quality service while prioritizing environmental sustainability. Privev is in partnership with more than 15 hotels in central London. Role Description This is a freelance role for a Professional Driver at Privev chauffeuring. The Professional Driver will be responsible for providing transportation services for clients, including airport transfers, sightseeing tours, and attending meetings. The role involves driving luxury electric vehicles and ensuring a comfortable and safe journey for passengers. Qualifications Must have a TFL PCO license Should be London based Experience in chauffeuring or luxury vehicle services is a plus Excellent Communication and Customer Service skills Experience driving various types of vehicles Ability to prioritize safety and customer satisfaction Knowledge of London roads and traffic regulations Flexible schedule and availability for on-demand services Valid driver's license with a clean driving record
Lead the day-to-day delivery of facility management services and operations. To promote the highest standards of business ethos and strategically ensuring the most effective use of resources in support of business objectives. To establish, oversee and ensure that any planned preventative maintenance programmes (PPM) are carried out effectively. Arrange works with suppliers and contractors, organising planned and reactive support as required. Responsible for the statutory compliance of required regulations and ensuring all records are kept up to date and ready for inspection by clients or any other professional body. Measure all service activities against recognised standards and propose appropriate and proportionate improvements to meet existing and future requirements .To actively seek out and make efficiency savings and or reductions to the relevant running costs of managed properties. Manage relevant soft-services relating to the aesthetics of the environment reporting faults/issues as appropriate (Cleaning / Maintenance / Redecorations etc) v Oversee the successful delivery and management of all outsourced contracts. Contribute to the development of the annual budget for the proper maintenance of portfolio of managed properties. Help to establish ‘value for money’ strategies for delivering the management services. v Promote innovative ways to add value and reduce costs within the team and associated contracts. v Originates, approves and submits purchase orders and processes invoices from vendors, contractors and service providers for payment. Develop effective relationships with clients and stakeholders ensuring their satisfaction with service delivery and meet regularly with senior client management to further develop these relationships. v Ensure effective line management of direct reports and demonstrate effective people management skills to support both performance and development of colleagues. Knowledge, Qualifications, Skills & Experience v Good level of general education educated to ‘A’/HND Level as a minimum or equivalent with demonstrable written and numerical skills. v A professional qualification in real estate and/or facilities management (IWFM Level 4+) or relevant experience. An understanding of UK Health & Safety laws and statutory regulations relating to buildings management including interactions with Local Authority Representatives. General knowledge/understanding of Health and Safety risks including manual handling, worksite safety, trip and fall hazards. Proficient in the use of Microsoft office packages including Word, Excel and Outlook. v Continually strives to improve knowledge, skills and abilities to produce the best results. Skills and experience .Quantifiable track record of contractor management (property maintenance, facilities management, catering services) in a multi-site commercial property environment. The ability to communicate effectively and professionally with colleagues, contractors and key stakeholders. Leadership skills with proven experience of leading, supporting and mentoring teams Must be Customer Focused, with a strong drive to deliver 5-star
Job description Chaiiwala is a vibrant Indian street food cafe and restaurant located in the heart of Central London. We bring the authentic flavours of Indian street food to our customers, offering a unique dining experience that combines traditional recipes with a modern twist. Our menu features a wide variety of delicious items, including chai, snacks, and main dishes that cater to diverse tastes and preferences. Job Summary: We are seeking a dynamic and experienced Store Manager. The ideal candidate will be passionate about Street food, have excellent customer service skills, and possess strong leadership qualities. As the Store Manager, you will be responsible for overseeing all aspects of store operations, ensuring a high level of customer satisfaction, and driving sales growth. Key Responsibilities: - Oversee daily operations of the cafe/restaurant, ensuring smooth and efficient service. - Maintain high standards of food quality, hygiene, and customer service. - Manage inventory, order supplies, and ensure stock levels are adequate. - Recruit, train, and supervise staff, ensuring a positive and productive work environment. - Schedule staff shifts and manage payroll. - Conduct regular team meetings and provide ongoing training and development. - Ensure a welcoming and friendly and vibrant atmosphere for all customers. - Handle customer inquiries, complaints, and feedback promptly and professionally. - Develop and execute sales strategies to achieve revenue targets. - Promote new menu items and special offers to attract customers. - Uphold visual merchandising standards as well as Chaiiwala brand standards - Collaborate with the marketing team to plan and implement regular local marketing campaigns. This includes creating videos and boosting social profiles, creating a local buzz and the implementation of a regular outreach programme. - Monitor and control expenses, ensuring the store operates within budget and exceeding hitting targets - Prepare and analyse financial reports, including sales, expenses, and profits. - Implement cost-saving measures without compromising quality and service. - Ensure compliance with all health and safety regulations. - Conduct regular inspections and audits to maintain a safe and clean environment. - Handle any incidents or emergencies according to company protocols. - Ensure that team is always motivated, incentivised to drive sales. -Ensure that the store is performing at the highest levels, in terms of operations, profitability and reviews at various platforms. - Target local business and institutions to collaborate and increase revenue from local events. Qualifications: - Proven experience as a store manager or in a similar role, preferably in the food and beverage industry. - Strong leadership and team management skills. - Excellent customer service and interpersonal skills. - Knowledge of Indian cuisine and street food is a plus BUT not essential as training will be given. - Ability to work in a fast-paced environment and handle multiple tasks efficiently. - Strong organisational and problem-solving skills. - Proficiency in Microsoft Office and POS systems. - Flexibility to work evenings, weekends, and holidays as required. Benefits: - Competitive salary and performance-based bonuses. - Staff meals and discounts. - Opportunities for career growth and development. - A vibrant and supportive work environment. How to Apply: Interested candidates are invited to send their CV and a cover letter outlining their relevant experience and why they are a good fit for the role. Chaiiwala is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Job Type: Full-time Pay: £29,500.00-£32,000 per year Additional pay: Performance bonus Benefits: Store Performance Bonus Discounted or free food Employee discount Schedule: Day shift Holidays Monday to Friday Night shift Overtime Weekend availability Education: GCSE or equivalent (preferred) Experience: Retail sales: 3 years (required) Supervising experience: 3 years (required) Customer service: 3 years (required) Retail management: 3 years (required) Management: 3 years (required) Food service: 5 years (preferred) Licence/Certification: Driving Licence (preferred) Level 3 Food Hygiene Certificate (required) Work authorisation: United Kingdom (required) Location: London (required) Work Location: In person Reference ID: CWHAM/SM
Key Responsibilities: - Design and execute bespoke procurement strategies focused on high-end luxury products, with a preference for candidates fluent in Mandarin to cater to the East Asian market. - Perform in-depth market research to identify cutting-edge luxury trends and product innovations. - Cultivate and maintain strategic partnerships with luxury suppliers, negotiating advantageous terms and securing favorable contract agreements. - Ensure the highest level of product quality in all purchases, adhering to stringent standards. - Monitor and evaluate supplier performance, resolving any issues with efficiency and professionalism. - Support budget management for procurement activities, ensuring cost-effective purchasing. - Maintain accurate and up-to-date procurement records, ensuring full adherence to global trade laws and internal company policies. - Prepare purchase orders, manage logistics, and oversee timely product deliveries. - Keep abreast of industry trends, emerging luxury brands, and evolving best practices in procurement. - Offer valuable product insights to influence purchasing decisions and align with brand objectives. - Deliver personalised, high-quality service to clients purchasing luxury goods, enhancing customer satisfaction and driving sales. Qualifications, Experience, and Skills: - Bachelor’s degree in Business, Supply Chain Management, or a related field is preferred. - Proven experience in procurement or sales, especially in the luxury goods market. - Mandarin proficiency is highly preferred to facilitate communication with East Asian clients. - Strong analytical skills to identify cost-saving opportunities and monitor market dynamics. - Familiarity with procurement software and advanced proficiency in Microsoft Office tools. - Solid understanding of international trade regulations and compliance. - Excellent organisational, negotiation, and communication skills with a customer-focused mindset.
We are looking for an exceptional bartender with mixologist experience to join our award winning nightclub in Mayfair, London. Tape London is the base for global music artists, producers and DJ’s, and we are a team of creatives and music lovers. About the role: - Working on one of our bars preparing drinks to the highest of standard - Provide a fun and interactive guest experience - Maximise revenue and customer satisfaction with great drink preparation, presentation and efficiency - Set up the bar before opening - Restock and replenish where required About you: - At least 1 years’ experience as a bartender/mixologist - Very good communicator - Ability to work alone in a fast-paced environment - Weekend availability - Experience working in fast based bars/nightclubs is a bonus - You must be over 18 years old and have the correct right to work If this sounds like you, apply today!
At Adaptive LTD, we specialise in creating vibrant, eye-catching neon signs that light up spaces with personality and style. Whether it’s for a business, event, or home décor, we pride ourselves on offering high-quality, custom neon signs that are designed to dazzle. As we continue to grow, we’re looking for a friendly, organised, and customer-focused individual to join our team and help our customers turn their ideas into glowing reality. As a Customer Service Representative, you will be the face of our company, providing exceptional service to our clients from the first point of contact through to order completion. Your role will involve answering inquiries, guiding customers through the ordering process, ensuring timely deliveries, and helping resolve any concerns they may have. You’ll work closely with production teams to ensure the highest level of satisfaction. Key Responsibilities: Customer Inquiries: Handle incoming calls, emails, and live chats, assisting customers with questions about products, pricing, customisation options, and order status. Order Support: Guide customers through the order process, ensuring all details are clear and accurate before processing. Problem Solving: Address customer concerns, complaints, or issues promptly and professionally, ensuring a positive resolution. Product Knowledge: Maintain a strong understanding of our product offerings, materials, and processes to provide accurate information and recommendations. Collaborate: Work closely with the production and design teams to ensure customer specifications are met and timelines are adhered to. Order Tracking: Follow up with customers regarding delivery schedules, ensuring orders arrive on time and in perfect condition. Qualifications: Experience: Previous experience in customer service or a related field is preferred, ideally in a product-based business. Communication Skills: Excellent written and verbal communication skills, with the ability to engage and inform customers. Problem-Solving: Strong ability to address customer concerns and find effective solutions. Attention to Detail: High level of accuracy when processing orders and handling customer information. Tech-Savvy: Comfort with using customer service software, email, and live chat tools; experience with CRM systems is a plus. Team Player: Ability to collaborate with other departments and thrive in a fast-paced, dynamic environment. Why Work With Us? Creative Environment: Work in a fun and dynamic industry where your ideas and solutions help bring vibrant designs to life. Growth Opportunities: As we expand, so do the opportunities for career advancement. Great Team: Be part of a supportive and passionate team committed to delivering the best customer experience. Hours: Monday-Friday 09.00 Salary: 20,000 - 23,000 pa