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Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Osterley or Leeds office. Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. As a Lead Service Designer in our digital customer experience team, you'll own the design of world-class customer journeys and service models across sales and service experiences. You'll lead Service Design across Agile teams, drive service design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll contribute to CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: • Lead across a team of service designers to analyse, define, and improve end-to-end, multi-channels journeys that meet diverse customer needs and align with accessibility standards., • Drive strategic service design across portfolios, shaping journeys that align with business goals and championing the customer voice., • Partner with cross-functional leaders in Product, Design, Tech, Ops, and Architecture to deliver joined-up, scalable service solutions that meet real user needs., • Own the definition, evolution and adoption of service blueprints and journey maps across the customer lifecycle, and develop operational models that enable rather than restrict., • Work with design leadership to evolve service design methods, improve design operations, and drive adoption of AI-enhanced tools to improve service quality and efficiency., • Define end-to-end strategies, experience principles, frameworks, customer journeys and CX KPIs that connect digital, assisted, and real-world touchpoints with clarity and consistency.What you'll bring:, • Track record of leading service design and delivering impactful service design outcomes across large-scale digital products, services, and operations., • Expert-level skills in journey mapping, service blueprinting, stakeholder mapping, workshop facilitation and systems thinking., • Advanced use of journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery, • Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. 1. People - Helping develop high-performing teams., 2. Process - Applying scalable UCD methods that drive measurable outcomes., 3. Position - Influencing strategy and embedding design across an organisation., 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards: There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiencesHow you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base • London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. • OR Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Technical Manager £55,000 - £65,000 + Car Allowance St Albans gap construction are delighted to be working with a well-respected regional homebuilder with a strong reputation for delivering high-quality residential developments across the Home Counties. We're seeking a Technical Manager to join their growing team and play a key role in overseeing design coordination and ensuring smooth project deliv... ZIPC1_UKTJ

Design Manager – Welwyn Garden City A leading Tier 1 construction business is seeking an experienced and motivated Design Manager to join its London and Home Counties team.

Full Stack Engineer / Developer (C# .Net Core JavaScript AWS) St Albans / WFH to £100k Opportunity to progress your career in a hands-on role at a technology driven trading company that invest in Sports betting markets, with a flat structure where you will get your voice heard and can make a real impact on the bottom line, earning significant bonuses. What's in it for you: As a Full Stack Engineer / Developer you will earn a competitive package: Salary to £100k Bonus 25 days holiday, rising to 30 after 2 years Enhanced parental leave Contributory pension scheme Private Medical MSDN subscription Discounts for gym membership, travel and cinema Sabbatical after 10 years of service Flexible working with 2 days work from home per week in a hybrid model Your role: As a Full Stack Engineer you'll join an Agile development team to design and develop new features and enhancements to complex Payments and client systems within a microservices environment (300 services). You'll be working with a modern tech stack using C# .Net Core, AWS, Kubernetes, Kafka, Redis and TypeScript / Angular; using the right tool for the job, you'll be able to pick up new technologies and make recommendations for improvements. Location / WFH: You'll join colleagues in St. Albans, Hertfordshire (parking available), 10 minute walk from local station, with the flexibility to work from home twice a week. About you: You have strong C# .Net Core backend development skills You have JavaScript experience, combined with Angular or React You have experience with AWS and microservices You have a thorough understanding of Computer Science fundamentals such as OOP, Design Patterns, Data Structures, Algorithms You enjoy collaborating, learning new things and sharing knowledge You are degree educated in Computer Science or closely related discipline Apply now to find out more about this Full Stack Engineer / Developer (C# .Net Core JavaScript) opportunity. TPBN1_UKTJ

Drilling Groundworks Construction Operatives This challenging and exciting opportunity requires individuals with a technical background and demonstrable hands-on experience in the construction or drilling sectors. Due to an increase in contract awards, a significant forward order workload, and a dedication to continued profitable, ambitious, and long-term growth, our client is now seeking to appoint a number of experienced Drilling Groundworks Construction Operatives. Candidates must be able to demonstrate a proven track record of hands-on experience in the above-mentioned sectors. The Role * Comply to all company and site specific HSEQ policies at all times * Responsible for rigs, plant, resources, materials other site-based works * Attend to, and successfully carry out, all assigned duties to deliver projects safely and timely * Work with site teams to ensure all works are completed efficiently whilst maintaining high quality standards at all times * Produce site records, such as daily logs, pre-start checks, risk assessments and site reports The Person * A demonstrable understanding of site-based groundworks, construction or drilling techniques, with the ability to physically use, handle and operate heavy plant and machinery * Reading and understanding of site or project specifications and drawings * A good understanding of applying varied techniques appropriate to different sites * An ability to produce simple reports based on gathering technical information from site * Organised and effective, and able to plan or schedule your own workload * Dependable, reliable, trustworthy and honest * Possessing a valid CSCS card and a full UK driving licence * Be prepared to travel and stay away from home if required Our Client Our client is one of the UK’s leading specialist contractors, renowned for providing technically advanced and cost-effective solutions across the geotechnical and ground engineering sectors. Their offering includes specialist jet grouting, resin injection, underpinning, ground support and improvement, soil and land stabilisation, compensation grouting, permeation grouting, and drilling & grouting services provided to a wide variety of clients, sectors and markets. Their reputation is built on engineering excellence and a commitment to continual innovation, backed by a central technical design and engineering resource, they can deliver a range of techniques bespoke to any client or project specification. An attractive basic salary (permanent) plus significant overtime, site bonuses and an extensive benefits package is on offer to the successful candidates, along with work security, given the company’s market leading status, and their dedication to continued and ambitious growth

Fire Alarm Commissioning Engineer - Hertfordshire, Bedfordshire and London. An established compliance contractor is currently recruiting for an experienced Fire Alarm Commissioning Engineer to support continued growth across Hertfordshire, Bedfordshire and London. This is a mobile role working within 30 minutes of your home address, with any additional travel paid. The position involves commissioning fire alarm systems from design stage through to handover, ensuring all systems are installed, tested and certified in line with current regulations. Fire Alarm Commissioning Engineer Requirements FIA (or equivalent) commissioning qualifications Strong knowledge of BS5839-1:2017 and BS5839-6:2019 Electrical qualifications (desirable) Previous electrical experience within domestic environments Strong understanding of Health & Safety regulations Ability to inspect, test and commission systems to specification Experience completing commissioning certification and documentation Confident liaising with clients, site managers and project teams Strong communication skills and ability to lead by example on site Good IT literacy Full UK driving licence Experience commissioning systems including: Advanced Ziton Kentec Morley Aico (Part 6) Fire Alarm Commissioning Engineer Salary & Benefits £40,000 – £45,000 per annum Potential earnings up to £60,000 Weekend work paid at x1.5 Company vehicle & fuel card (business use) Mobile phone & tablet Full test equipment & power tools 22 days holiday + bank holidays (30 days total) Company pension scheme Employee assistance programme Wellbeing app & mental health support Employee discount scheme Death in service insurance Birthday voucher Strong focus on work-life balance Ongoing training and career development opportunities For more information regarding this Fire Alarm Commissioning Engineer opportunity please call Laura Curtis on (phone number removed) or email

Project Manager - UPS Systems / Data Centres Are you a Project Manager with experience delivering complex UPS and DC power system projects into data centres and critical infrastructure environments? Our client, a global leader in green energy technology, is expanding their specialist project delivery team based out of Hertfordshire. This is a hybrid role (home and site-based) with a clear progression path and the opportunity to oversee the deployment of next-generation power systems across high-performance data centre and industrial markets. Key Responsibilities for this Project Manager job are: Manage the full lifecycle of UPS and DC power system projects - from planning and design through to installation, commissioning, and client handover. Coordinate internal engineering, procurement, and field service teams to ensure project milestones are achieved on time and within budget. Act as the primary point of contact for clients, ensuring all project requirements and specifications are met. Oversee subcontractors, risk management, and compliance with safety and quality standards. Maintain accurate project documentation and reporting using project management and CRM tools. Requirements for this Project Manager job are: Proven experience managing technical projects involving power electronics, UPS, or energy systems. Strong understanding of uninterruptible power supplies (UPS), DC systems, and critical power infrastructure. Excellent communication, organisational, and stakeholder management skills. Industry experience within data centres, telecoms, or mission-critical facilities is highly desirable. Degree or equivalent qualification in Engineering, Project Management, or a related technical discipline. PMP / PRINCE2 certification beneficial but not essential. To apply for this Project Manager - UPS Systems / Data Centres role, please send your CV to (url removed) Or call (phone number removed) / (phone number removed)

SENIOR AUDIO VISUAL ENGINEER SMART HOME AUTOMATION RESIDENTIAL £35,000 TO £45,000 PER ANNUM HERTFORDSHIRE Senior AV Engineer - Hertfordshire & Surrounding Areas Smart Home & AV Integration Company Are you an experienced and highly technical AV Engineer looking for an exciting opportunity to grow within a forward-thinking company? Do you have a passion for smart home technology, automation, and high-end AV installations? If so, this could be the perfect role for you! About The Client: The client are dedicated to designing, installing, and supporting cutting-edge smart home solutions across the residential, commercial, and hospitality sectors. With over 20 years of expertise and a team of CEDIA-certified professionals, we take pride in delivering world-class systems with a focus on robust networking, quality components, and seamless design integration. About the Role: We are looking for a skilled Senior AV Engineer to join our team. This role involves a mix of hands-on installation, programming, and mentoring junior team members on-site. You'll be working closely with our project managers to lead AV installations, ensuring projects are completed to the highest standards. You should be comfortable working directly with clients, building strong relationships, and collaborating with other trades on-site. Attention to detail, professionalism, and a passion for delivering outstanding results are essential for this role. Key Responsibilities: Lead AV and smart home installations on client sites Install, commission, and program high-end AV and home automation systems Interpret wiring schematics and technical drawings Build, install, and test AV racks Conduct troubleshooting and fault-finding on-site Mentor and manage junior engineers during projects Maintain strong client relationships and ensure a seamless installation process What The Client is Looking For: ✅ Strong practical skills and understanding of construction techniques ✅ Excellent problem-solving abilities and fault-finding skills ✅ Ability to interpret wiring schematics and technical drawings ✅ Good IT/networking knowledge (TCP/IP, routers, access points) ✅ Strong client-facing and communication skills ✅ Experience with Control4, Crestron, or similar automation systems (programming experience is a bonus) ✅ Hands-on experience with AV installations, including video matrix systems, lighting control, and networking solutions ✅ Familiarity with brands such as Lutron, Rako, Blustream, AVPro Edge, Ubiquiti, and Ruckus ✅ Full UK Driving Licence and willingness to travel ✅ CEDIA or AVIXA certification (advantageous but not essential) What They Offer: Competitive Salary: £35,000 - £45,000 (depending on experience) Performance-Based Bonus Company Pension Company Vehicle Ongoing Training & Development Opportunities for Career Progression in a Growing Company Work Environment & Flexibility: Standard hours: Monday - Friday, 8:00 am - 4:30 pm (with flexibility based on project requirements) Occasional overnight stays may be required (kept to a minimum) Dynamic and supportive team culture, with a strong focus on collaboration and career development This is more than just a job - it's an opportunity to be part of a growing and innovative company in the fast-evolving world of smart home technology. If you're looking to take your AV career to the next level and work on exciting, high-end projects, we'd love to hear from you! INDAV How to Apply: Interested candidates are invited to submit their CV and a cover letter detailing their relevant experience and qualifications to (url removed) or you can call on (phone number removed) # 207. Alecto Recruitment Limited is acting as an employment business for this vacancy. We thank all applicants who respond, but only those shortlisted will be contacted. Keywords: Senior AV Engineer, AV Installer, Audio Visual Engineer, Smart Home Engineer, Control4 Programmer, Crestron Programmer, Lutron Programmer, Networking Specialist, IP Network Engineer, Home Automation, Super-Prime Residential AV, AV Project Manager, High-End AV Engineer

Temporary Works Design Engineer/Manager – RC Frames & Groundworks £80,000 - £110,000 + Benefits Hertfordshire (near St Albans) About the Employer: This business is one of my top clients. Having worked with them for the past 15+ years, I have seen them develop in both size and capability. They currently turnover above £120 million per annum, building concrete frame and groundwork packages ranging in value up to £50 million each for a variety of residential and commercial main contractors and developers throughout London and the surrounding Home Counties. They have a very modern edge to the business while maintaining traditional roots. On a personal note, I believe this company is one of the best not only because of their innovation or the projects they complete, but also because of the environment they create for their people. The directors are all superb, and there is a feeling of real unity throughout the whole business. They go that extra mile to not only retain their staff but to truly keep them happy. Small things have been added to the office, like a gym, a treatment room, and a rooftop BBQ area, all so the business can give back to its people. I’d want to work here myself if I had the relevant experience! They really are a great company to work for to gain great project experience, to develop capability in modern construction techniques and to be part of the values they believe in. About the Opportunity: Due to ongoing company growth, my client is looking to expand their in-house temporary works design team and is therefore recruiting permanently for a Senior Design Engineer or Design Manager (depending on the amount of experience gained) to provide design engineering services within the Temporary Works team. Reporting directly to the Technical Director, you will be competent in the production of temporary works within the sectors mentioned above and will represent the company at meetings with clients, other professionals and suppliers. About the Requirements: To be considered for this opportunity, you should hold suitable engineering qualifications. Additionally, you will have vast working knowledge of the current ‘Euro’ code design standards, hold a minimum of 5 years post-graduate experience in the design of temporary works within the RC frame and groundwork sectors and have good knowledge of the use of AutoCAD / 3D Modelling. About the Rewards: For this permanent opportunity, my client is targeting professionals looking to earn anywhere from £80,000 to £110,000 per annum; however, there may be flexibility on this as the specific salary will depend on experience and suitability. I know the bracket is quite wide, but these figures have been provided by our client as they don’t want to rule out anyone around this level. Furthermore, there will be a generous package on offer in addition to the usual benefits associated with a large, successful company. How to Apply: I am more than happy to discuss this opportunity with people over the phone or face-to-face in a fully confidential manner. This is an incestuous sector and I fully understand the importance of keeping things discrete. It would be ideal to see a copy of your CV to understand your previous experience and employment. In line with GDPR, nothing will be done with your CV/details until we have discussed the role in detail, but having gained an understanding of your formal past, this may help when we come to talk and discuss the option. My contact details are listed below: Email (remove all spaces): Andrew @ cityscape ltd . com Tel: (phone number removed) About Me, Your Consultant: My name is Andrew Jackson, and I am one of the founding directors of Cityscape Recruitment Ltd. I have over 20 years of experience in recruitment, during which time, I have specialised in the niche sectors of concrete frames, groundworks, basement construction, and demolition. So, what does that mean for you? It means I know what I am doing. I work with the vast majority of the groundwork and concrete frame businesses in the UK. I can introduce you to the ones you want to target. I can give you up-to-date information on each of them. All to help you make an informed decision so you can take your career forward. I’ve been doing this for a fair while now, and I’ve maintained a positive reputation because I don’t tell people whatever it takes; I tell them the truth. My job is to get you the options you want, give you the information you need, and then let you decide what feels right for you

New Business Account Manager – IT Services North London outskirts | Up to £45,000 + Uncapped Commission (£60,000+ OTE) Join a well-established, independent IT services provider delivering managed IT, cloud, cybersecurity, voice, connectivity, and professional services to SMB and SME customers across the UK. This is a pure new business role, focused on winning new logos through services-led sales rather than transactional product deals. You’ll take full ownership of the sales cycle, from self-generated prospecting through to close, working closely with presales and technical teams to design commercially sound, recurring service solutions. This role is suited to a driven new-business salesperson who thrives in a high-autonomy, high-reward environment. What’s on offer: Hybrid working (3 days office / 2 days home), competitive base salary up to £45,000, 15% uncapped commission on gross profit with no threshold (£60,000+ OTE achievable), 20 days holiday + bank holidays (rising with service), pension contributions, discounted healthcare, on-site parking, spot sales incentives (including holidays), discretionary Christmas bonus, and additional holiday for top performers. What we’re looking for: * Proven new business sales experience within an IT services or MSP environment * Strong track record of self-generating pipeline without reliance on marketing or SDRs * Experience selling recurring IT services into SMB/SME customers (25–150 users) * Knowledge of services such as managed IT support, Microsoft 365, security, backup, voice, and connectivity * Commercially astute with a focus on gross profit and long-term customer value * Consistent performance history with stability and the ability to ramp quickly If you’re a services-led new business salesperson looking for a role where results are directly rewarded and earning potential is genuinely uncapped, this position offers the autonomy, challenge, and financial upside to make a real impact within a growing IT services organisation

Learning & Development Partner Location: Hybrid (office / home-based) A well-established, multi-site healthcare organisation is seeking an experienced Learning & Development Partner to act as the strategic lead for learning across an operational region. This is a senior partnering role, working closely with regional and operational leaders to ensure learning and development activity is aligned to business priorities, regulatory requirements, and workforce capability needs. The successful candidate will play a key role in shaping learning strategy, assuring quality of delivery, and driving measurable performance improvement. The Role As Learning & Development Partner, you will: Lead the creation and ownership of a regional annual learning plan, aligned to clinical, operational, regulatory, and workforce priorities Partner closely with regional and operational leaders, quality teams, and central L&D colleagues Monitor delivery against learning plans, identifying risks, gaps, and areas for improvement Evaluate learning effectiveness using data, feedback, and performance metrics Quality assure learning delivery, observing sessions and providing coaching and developmental feedback to facilitators Influence central L&D strategy by feeding regional insight into curriculum development Act as a trusted advisor to senior stakeholders, supporting a strong culture of learning and continuous improvementKey Responsibilities Learning needs analysis and prioritisation across a defined region Performance monitoring, evaluation, and reporting of learning outcomes Assurance of training quality, consistency, and facilitator capability Stakeholder engagement and relationship management across operational, clinical, quality, and HR teams Identification of learning-related risks and proactive mitigation Supporting efficient and effective use of learning resources and delivery methodsAbout You You will be an experienced L&D professional with: CIPD Level 5 in Learning & Development (or equivalent) Strong understanding of adult learning principles and instructional design Experience working in a regulated or complex environment (healthcare experience highly advantageous) Proven ability to lead learning initiatives across multiple sites or regions Confidence using learning data, compliance information, and insights to drive improvement Excellent stakeholder management, communication, and influencing skills Strong organisational and project management capability High digital literacy, including experience with LMS platformsAdditional Requirements Flexibility to work across sites as required Full UK driving licence where applicable Willingness to operate at both strategic and operational levelsWhat’s on Offer A highly visible, strategic L&D role Opportunity to influence learning culture and organisational performance Hybrid working arrangement Long-term career opportunity within a stable, established organizationFor further details, please contact Gemma at Leaders in Care on (phone number removed) LICGG

Fire Alarm Commissioning Engineer - Hertfordshire, Bedfordshire and London. An established compliance contractor is currently recruiting for an experienced Fire Alarm Commissioning Engineer to support continued growth across Hertfordshire, Bedfordshire and London. This is a mobile role working within 30 minutes of your home address, with any additional travel paid. The position involves commissioning fire alarm systems from design stage through to handover, ensuring all systems are installed, tested and certified in line with current regulations. Fire Alarm Commissioning Engineer Requirements FIA (or equivalent) commissioning qualifications Strong knowledge of BS5839-1:2017 and BS5839-6:2019 Electrical qualifications (desirable) Previous electrical experience within domestic environments Strong understanding of Health & Safety regulations Ability to inspect, test and commission systems to specification Experience completing commissioning certification and documentation Confident liaising with clients, site managers and project teams Strong communication skills and ability to lead by example on site Good IT literacy Full UK driving licence Experience commissioning systems including: Advanced Ziton Kentec Morley Aico (Part 6) Fire Alarm Commissioning Engineer Salary & Benefits £40,000 – £45,000 per annum Potential earnings up to £60,000 Weekend work paid at x1.5 Company vehicle & fuel card (business use) Mobile phone & tablet Full test equipment & power tools 22 days holiday + bank holidays (30 days total) Company pension scheme Employee assistance programme Wellbeing app & mental health support Employee discount scheme Death in service insurance Birthday voucher Strong focus on work-life balance Ongoing training and career development opportunities For more information regarding this Fire Alarm Commissioning Engineer opportunity please call Laura Curtis on 07375416916 or email TPBN1_UKTJ

Are you a Business Development manager who enjoys a product with a creative / design aspect? Do you enjoy autonomy, running your patch as a business, creating lasting relationships with clients? As our dedicated London Account Manager, you'll grow existing relationship with local authorities, direct clients and approach new end users. BASIC SALARY: £45,000 - £55,000 BENEFITS: · 25 Days Holiday & Bank Holidays · Company Car · Commission with quarterly and annual bonus (c£20,000 uncapped) · Sales incentives LOCATION: Based from home, covering London (inside the M25) COMMUTABLE LOCATIONS: Ideally, you'll live inside the M25. However, should you live on the outskirts and be happy to commute in, you could live in: Berkshire, Luton, Chelmsford, Slough, Guildford, Harlow, Letchworth Garden City ROLE OVERVIEW: You're a big kid at heart, remembering those carefree days in the playground, all that fun you had. We were partly responsible for that! Join a business whose purpose is to provide fun engaging play areas across parks, schools, holiday venues, hospitality and anywhere that kids can play. As the UK's leading designer and installer of playground equipment, we're proud of the standards we operate to and would welcome you to be a part of it. JOB DESCRIPTION: Business Development Manager, Area Sales Manager, Account Manager As a remote Area Sales Manager / Account Manager you'll take ownership of your territory. You'll serve as the primary point of contact for predominantly local authorities whilst also targeting housing developers, parish councils, schools, camp sites, and any location with the potential for an outdoor playground. Reporting to the Regional Sales Manager, you'll take a proactive approach to securing meetings with both new and existing clients, thriving on in-person interactions during site visits. Your friendly, informed manner will reinforce our reputation as a trusted UK supplier. Our commitment to compliance ensures that all our equipment meets rigorous British and European safety standards, providing peace of mind to our clients and end-users alike. You will: · Be predominately dealing with Local Authorities, growing your sales territory (£2 million) by building on existing relationships (60) and networking throughout councils. · Contribute to the strategic planning and execution of tender and quotation submissions. · Organise and plan your own diary to maintain growth in the business. · Actively pursue sales leads and follow up on marketing campaigns and initiatives. · Visit client sites to assess needs, develop accurate costings, and create tailored design briefs. PERSON REQUIREMENTS: Business Development Manager, Area Sales Manager, Account Manager You'll be a self-driven, confident, enthusiastic results-oriented sales professional with a strong background in field sales and a proven ability to meet targets. You will have experience in a manufacturing environment, with a clear understanding that meeting client needs is always the top priority. While industry-specific experience is a plus, it's not essential - we provide thorough training on all our products to ensure you're set up for success. From day one, you'll be supported by a friendly, collaborative team that's committed to helping you thrive, with opportunities for career progression. We're eager to hear from candidates who have: · A proven track record of selling into local authorities, house builders, contractors, etc. · A solution-based sales style with the ability to 'sell' multiple products / full solutions with FAB's rather than a transactional approach · Some experience of tenders and 'off tender' processes. Lots of support here but certainly a plus. · Possess the technical skills to carry out site surveys and produce accurate CAD drawings. Any design / site surveying experience is a plus but the eagerness to learn will be welcomed THE COMPANY: As an established UK manufacturer, we are a leader in the outdoor recreational sector, originating from an engineering firm that pivoted from industrial machinery to community leisure following the First World War. Operating from a long-standing facility, we manage the entire product life-cycle, from in-house fabrication and specialised metal treatments to nationwide installation and safety auditing. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: MH18381 - Wallace Hind Selection

Temporary Works Design Engineer/Manager – RC Frames & Groundworks £80,000 - £110,000 + Benefits Hertfordshire (near St Albans) About the Employer: This business is one of my top clients. Having worked with them for the past 15+ years, I have seen them develop in both size and capability. They currently turnover above £120 million per annum, building concrete frame and groundwork packages ranging in value up to £50 million each for a variety of residential and commercial main contractors and developers throughout London and the surrounding Home Counties. They have a very modern edge to the business while maintaining traditional roots. On a personal note, I believe this company is one of the best not only because of their innovation or the projects they complete, but also because of the environment they create for their people. The directors are all superb, and there is a feeling of real unity throughout the whole business. They go that extra mile to not only retain their staff but to truly keep them happy. Small things have been added to the office, like a gym, a treatment room, and a rooftop BBQ area, all so the business can give back to its people. I’d want to work here myself if I had the relevant experience! They really are a great company to work for to gain great project experience, to develop capability in modern construction techniques and to be part of the values they believe in. About the Opportunity: Due to ongoing company growth, my client is looking to expand their in-house temporary works design team and is therefore recruiting permanently for a Senior Design Engineer or Design Manager (depending on the amount of experience gained) to provide design engineering services within the Temporary Works team. Reporting directly to the Technical Director, you will be competent in the production of temporary works within the sectors mentioned above and will represent the company at meetings with clients, other professionals and suppliers. About the Requirements: To be considered for this opportunity, you should hold suitable engineering qualifications. Additionally, you will have vast working knowledge of the current ‘Euro’ code design standards, hold a minimum of 5 years post-graduate experience in the design of temporary works within the RC frame and groundwork sectors and have good knowledge of the use of AutoCAD / 3D Modelling. About the Rewards: For this permanent opportunity, my client is targeting professionals looking to earn anywhere from £80,000 to £110,000 per annum; however, there may be flexibility on this as the specific salary will depend on experience and suitability. I know the bracket is quite wide, but these figures have been provided by our client as they don’t want to rule out anyone around this level. Furthermore, there will be a generous package on offer in addition to the usual benefits associated with a large, successful company. How to Apply: I am more than happy to discuss this opportunity with people over the phone or face-to-face in a fully confidential manner. This is an incestuous sector and I fully understand the importance of keeping things discrete. It would be ideal to see a copy of your CV to understand your previous experience and employment. In line with GDPR, nothing will be done with your CV/details until we have discussed the role in detail, but having gained an understanding of your formal past, this may help when we come to talk and discuss the option. My contact details are listed below: Email (remove all spaces): Andrew @ cityscape ltd . com Tel: (phone number removed) About Me, Your Consultant: My name is Andrew Jackson, and I am one of the founding directors of Cityscape Recruitment Ltd. I have over 20 years of experience in recruitment, during which time, I have specialised in the niche sectors of concrete frames, groundworks, basement construction, and demolition. So, what does that mean for you? It means I know what I am doing. I work with the vast majority of the groundwork and concrete frame businesses in the UK. I can introduce you to the ones you want to target. I can give you up-to-date information on each of them. All to help you make an informed decision so you can take your career forward. I’ve been doing this for a fair while now, and I’ve maintained a positive reputation because I don’t tell people whatever it takes; I tell them the truth. My job is to get you the options you want, give you the information you need, and then let you decide what feels right for you

Senior Planner Home Counties Up to c£100,000, plus company package Are you currently working as a Senior Planner looking for a fresh challenge in the Civil Engineering sector or a Planner looking to take the next step in your career? We have partnered up with a longstanding client at Kenton Black who are going through a sustained period of growth and are looking to bolster their team by bringing in a Senior Planner. The role will oversee all a large portfolio of works across the Home Counties and specialise within the large infrastruture projects including some very unique schemes. My client is a Tier 2 contractor who work across multiple sectors and this would fall under their fastest growing division. This Senior Planner role will be reporting directly into the Planning Manager for the region. This role will be looking after multiple large multi-million pound infrastructure schemes. The business has a very strong orderbook for the next 18-24 months with further growth predicted as well as genuine career opportunities. Role Purpose: -Planning & Strategy: Experienced in defining planning scope, constraints, and contract requirements, with strong focus on key quantities and schedule drivers. -Tender Management: Lead development of sequencing and methodology, overseeing planning teams to ensure efficient design, procurement, and construction strategies. -Programme Leadership: Manage planning deliverables including programmes, presentations, and reports. Guide planners to ensure alignment with project goals. -Contract Stage: Oversee Contract Programme development and maintenance, ensuring compliance with procedures and supporting project leadership. -Controls & Risk: Analyse and monitor critical paths, manage baselines, and implement change control to maintain project integrity. -Resource & Contract Management: Efficiently manage labour, materials, and subcontractor contracts, resolving issues and minimizing delays. -Data & KPIs: Support planning team in tracking progress through data analysis and performance metrics. -Team Development: Mentor junior planners, promoting growth and capability within the team. On offer is a very lucrative salary and package as well the opportunity to join a very reputable contractor. This role is paying up to £100,000 plus large company bonus and package. Apply now! Or Get in touch with Ben Symonds at Kenton Black Birmingham

A leading home improvement retailer in Watford seeks a Digital Trading Manager to enhance online sales across various platforms.

We are seeking a visionary Store Design Manager in our Fashion, Home & Beauty Business Unit to define and deliver the future look and feel of M&S stores. Support Growth: Partner with the UK Franchise team to design and launch new store schemes, producing design guides for future rollouts. Hold a rel

As established leaders in the design and installation of conservatories, orangeries, windows, doors, and modern living spaces, we’re committed to transforming homes with innovative, high‑quality products that combine striking design with everyday functionality. Responsible for meeting with homeo

This role involves leading a team of designers and managing design projects for well-recognized client brands. The ideal candidate should have experience in home textiles and licensing along with exceptional communication and organizational skills. A leading recruitment agency in the UK is seeking a

A background in design, architecture or home improvements would be desirable - but not essential!. Combining creativity with practicality, you'll design bespoke solutions that enhance homes across Yorkshire-while driving sales. Responsible for meeting with homeowners in their homes or in our showroo

A leading kitchen supplier in the UK is looking for a Kitchen Sales Designer to support Trade customers by designing dream kitchens. You will engage with clients, understand their needs, and provide expert design advice.

Join a forward-thinking company as a Kitchen Sales Designer, where your creativity and customer service skills will shine. You'll engage with trade customers to transform their kitchen visions into reality, utilizing your design expertise and sales acumen. If you're passionate about design and eager

As established leaders in the design and installation of conservatories, orangeries, windows, doors, and modern living spaces, we're committed to transforming homes with innovative, high-quality products that combine striking design with everyday functionality. Responsible for meeting with homeowner

A leading retail firm in the United Kingdom seeks a visionary Store Design Manager to define and deliver the architectural style for their stores. In this role, you'll lead innovation in store design, creating customer-centric spaces that reflect brand values. Responsibilities include developing a d

You will manage a team of designers, work hands-on with client visuals, and require experience in home textiles such as bedding and accessories. A well-established organization in the United Kingdom is seeking a Head of Design/Creative to lead a team for an 8-month maternity leave contract starting

A leading window furnishings provider in Greater London is seeking Sales Design Consultants.

The Engineer will work 3 days on-site and 2 days at home, providing design support to commissioning teams. A leading engineering staffing provider is seeking a CE&I Senior Design Engineer for a nuclear project at Sellafield, Cumbria. Candidates must have a minimum of 5 years' experience in CE&I Desi

A technology design firm in Greater London is seeking a motivated Junior AV Designer to support their design team with AV projects. The role involves assisting in creating designs and documentation, as well as participating in site surveys.

Meeting with homeowners in their homes or in our showroom, through qualified leads. A background in design, architecture or home improvements would be desirable – but not essential. Join to apply for the Sales Design Consultant role at CO Home Improvements.

A home improvement company in West Yorkshire is seeking a Sales Design Consultant to help customers create their dream living spaces. This full-time position involves direct customer interaction, providing tailored design options, and utilizing design software to bring ideas to life. Ideal candidate

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

As a Senior Care Assistant at a Barchester care home, you'll look after the different needs of our residents to enable us to deliver quality, person-centred care and support.

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

As a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve.

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

As an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. If that sounds like you, we'll give you the opportunity to develop your skills with courses that have been designed to build your confi

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

As a Kitchen Assistant at Paternoster House Care home in Waltham Abbey, you'll help to provide the first-class food and hospitality that enable us to give our residents exceptional all-round care and support. When you join us as a Kitchen Assistant, you'll play a crucial role in the success of your

Make extra money in a way that suits you — anytime, any day.Take charge of your earnings by becoming a self-employed delivery rider with Just Eat.Flexible hours – choose your own schedule and work when it suits you.Weekly pay – get paid, every week.No experience needed – just bring your moti

As a Senior Care Assistant at a Barchester care home, you'll look after the different needs of our residents to enable us to deliver quality, person-centred care and support.