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Can you bring your QHSEI skills to our team based in Wimbledon, UK where you can enjoy a collaborative culture that empowers you to build a career you can be proud of. What you would do as our QHSEI CoordinatorAs our QHSEI Coordinator, you will play a pivotal role in supporting the continued growth and evolving needs of our business. In the role you will lead and develop our integrated management systems, ensuring compliance with ISO, BSI and NSI standards while promoting best practice across Quality, Health & Safety, Environmental Management, Information Security, Business Continuity, Sustainability and Corporate Compliance. Reporting to the Director of Operations, you will drive continuous improvement, support operational excellence, and help maintain the highest standards across the organisation.You would also:• Manage and maintain ISO, NSI, Cyber Essentials, and other business management systems across multiple sites, ensuring consistent compliance with quality, environmental, health & safety, and security standards.• Assist stakeholders and site teams with the implementation, ongoing use, and continuous improvement of management systems, policies, procedures, and compliance documentation.• Plan, coordinate, and assist internal and external audits, certification activities, and compliance reporting, including ISO, BSI, NSI, SafeContractor, and Cyber Essentials requirements.• Monitor operational and manufacturing quality performance, provide KPI and compliance reporting, and support the resolution of quality, safety, environmental, and product compliance issues.• Lead sustainability and environmental initiatives, coordinate health & safety activities, collaborate with divisional teams, and deputise for the Systems Manager when required.The skills and experience you need We are looking for someone who:• Has strong knowledge of ISO standards, with NSI standards experience considered advantageous, and practical experience conducting internal and external audits.• Has excellent communication and stakeholder management skills, with the ability to build effective relationships across internal teams and external partners.• Is proactive, self-motivated, and capable of working independently, using initiative to manage priorities and resolve issues.• Is proficient in Microsoft Office and adaptable to learning and using new business software and management systems.• Is willing and able to travel within the UK and internationally, holding a full driving licence and passport, and able to meet BS7858 security vetting requirements.What we offerWe’re passionate about providing amazing opportunities and benefits, so you can continue and progress a lifelong career with us – here’s what we have to offer:• A supportive and collaborative working environment where your contribution is valued. • Gain exposure to international operations, supporting sites and teams across the UK, Europe and the USA.• Enjoy a high level of autonomy, allowing you to use your expertise, initiative and problem-solving skills to make a tangible impact.• Develop your professional knowledge through involvement in a broad range of compliance, governance, sustainability and operational excellence projects.• A culture that encourages innovation, problem-solving and professional growth.We review applications regularly, so don’t waitWe are building diverse, inclusive teams, and encourage applications from everyone who can see themselves working with us. Just set up your profile and apply here.To make sure your personal data is safe, we don’t look at any applications sent by email or post. If you have any questions about the role or the process, email Giulia Virde, Recruitment Business Partner at giulia.virde@assaabloy.com .Let’s create a safer and more open world - together! To find out more about us, visit www.assaabloy.comWho will I be working with ASSA ABLOY Global Solutions is part of the ASSA ABLOY Group, who are the global leader in access solutions. Every day, we reimagine how people move through a safer, more open world with ease. If you’ve ever walked through an automatic door, stayed in a hotel, or gone through passport control, you’ve probably used one of our products or services. We have operations in over 70 countries, with over 52,000 colleagues around the world.Our expertise in customer journey mapping, innovation, and service design leads to the invention of new solutions that create value for our clients and exceptional experiences for their end users. And we have the fantastic opportunity available in Self Storage for a QHSEI Manager.As part of ASSA ABLOY Global Solutions, the Self-Storage business unit is a leader in access control and security for the self-storage industry with the largest volume of installations. PTI provides the most innovative, durable, and reliable security products available today, and offers a wide range of integrated security solutions, including cloud-based solutions, keypads, wired and wireless door alarms, mobile apps for both tenants and facility staff, and powerful security software that integrates seamlessly with most management software on the market.We are the ASSA ABLOY GroupOur people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access. As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.#LI-WGIE

Our client is seeking a proactive and hands-on Maintenance Operative to join a brand-new flagship student accommodation development in East London, opening later this year. \n This is an exciting opportunity to be part of a major new launch, supporting the operation of one of London's largest and most technically advanced PBSA developments, comprising over 1,600 beds and extensive building services infrastructure. \n Working alongside the Maintenance Manager, Supervisor and wider onsite team, you will play a key role in planned and reactive maintenance, fault finding, plant room operations, and the day-to-day performance of critical building services, helping to deliver an exceptional resident experience. \n Key Responsibilities: \n\n • Deliver reactive and planned preventative maintenance (PPMs) across building services, plant and communal areas.\n, • Diagnose and resolve day-to-day faults across mechanical, electrical and building fabric systems.\n, • Carry out plant room inspections and support the operation of HVAC systems, including AHUs, FCUs and associated equipment.\n, • Respond to resident maintenance requests and complete routine building, safety and communal area checks.\n, • Coordinate specialist contractors and escalate complex issues where required.\n, • Maintain accurate maintenance records while promoting high health & safety standards across site.\n\n Your Requirements: \n\n • Previous experience as a Maintenance Engineer, Shift Engineer, Building Services Engineer, Hotel Engineer, Maintenance Operative or similar.\n, • Experience carrying out reactive maintenance and planned preventative maintenance (PPMs) within a live operational environment.\n, • Experience working with HVAC systems, plant rooms, AHUs, FCUs and wider building services infrastructure.\n, • Strong fault-finding and problem-solving skills.\n, • Basic plumbing, electrical and general maintenance knowledge.\n, • Comfortable working independently while also contributing as part of a wider team.\n, • Strong communication skills and a customer-focused approach.\n\n Working Hours: \n\n • 37.5 hours per week\n, • 5 days out of 7 on a rota basis\n, • Weekend and bank holiday working as part of a shared rota\n, • Shifts scheduled between 7:30am and 8:00pm and published in advance\n\n What's In It For You? \n\n • Join a brand-new flagship student accommodation development from day one\n, • Work within a fast-growing and highly respected PBSA operator\n, • Exposure to a large-scale, modern building with extensive building services and plant infrastructure\n, • Opportunity to work alongside experienced maintenance and operations professionals\n, • Opportunity to develop into senior maintenance, supervisory and management positions as the portfolio continues to grow\n, • Ongoing training and development opportunities\n, • Clear progression pathways within a growing portfolio\n, • Company benefits package\n, • Supportive team culture and long-term career prospects\n

Criterion Capital is seeking a Senior Design Manager to control the design development process and the consultants teams for our commercial to hotel conversion projects. \n The Design Manager will be responsible for managing the entire design process and consultant teams, ensuring that design solutions meet client and the ERs, project cost and timescale goals, and all relevant regulatory requirements. \n The ideal candidate will have commercial conversion experience, and rounded experience on hotel projects delivery (Fit Out, Envelope and Services). \n \n \n Job Overvie \n\n • wManage and oversee the consultant and contractor design process for our hotel conversion projects, ensuring all consultants’ designs meet the project’s functional, aesthetic, and technical requirements. Monitor the Consultants deliverables and programs for each stage\n, • ,Identify and recommend early involvement of specialist packages and coordinate the work of external specialist contractors and supplier\n, • sCollaborate closely with the project management and operations team to ensure designs are aligned with project scope, budget, and programme and the relevant information has been shared between the project tea\n, • mServe as the primary point of contact for all design-related matters related to the project(s), communicating effectively with clients, project managers, and construction teams\n, • .Facilitate design review meetings with stakeholders to present concepts, obtain feedback, and refine designs to achieve final approvals\n, • .Identify and Proactively address potential design challenges and risks that could impact costs, timelines, or project feasibility\n, • .Incorporate sustainable design principles into all projects, ensuring that designs minimize environmental impact and adhere to green building standards where applicable\n, • .Ensure the Consultant information format and output as well as production of all design documentation, is accurate, complete, and clea\n, • rSupport the construction stage by managing on behalf of the Principal Contractor all relevant duty holder proces\n, • sContribute to the project QA/QC processes required to be established to ensure that the agreed design is closely controlled on site\n\n \n ; \n About Yo \n\n • u:A minimum of 3 years’ industry experience in consultancy and/or design manager roles within main contract or developer busines\n, • s’Experience as a Design Manager or similar role, preferably in hotels, or related field\n, • s.Bachelor’s degree in architecture, or a related fiel\n, • d.Ability to manage design teams and coordinate with multiple stakeholder\n, • s.Experience in managing design projects within budget and to the highest quality standard\n, • s.Understanding of construction methods and how design choices impact project feasibility and costs and achieve compliance with current building regulation\n, • s.Proficiency in design software (e.g., AutoCAD, Revit, SketchUp) and familiarity with project management tools (Procore\n\n ).

Criterion Capital is a family-owned, entrepreneurial private property company. Due to expansion, the Architectural Department is seeking to recruit a Planning-focused Development Manager who will be a key part of the broader Architectural and Development team, supporting and leading planning and design processes across complex schemes, particularly within central London locations. \n \n Job Purpose \n To manage and lead the design and planning team’s activities from asset acquisition, concept development, and planning approval through to statutory compliance, ensuring programme and budget adherence with minimal supervision. \n The successful candidate will be coordinating and leading the Development Management process, taking schemes through complex planning applications, late design stages, and ultimately through to completion. \n \n Role and Responsibilities \n Planning & Stakeholder Engagement \n • Lead complex planning applications within central London locations. \n • Oversee the planning process to secure permissions, working closely with planning consultants and statutory bodies. \n • Build and maintain effective relationships with local authorities, regulatory stakeholders, and industry partners. \n • Coordinate and lead the Development Management process through planning, detailed design, and delivery stages. \n Design & Development Management \n • Deliver design and statutory compliance approvals as per project-specific requirements. \n • Program and organise design activities to meet project timelines. \n • Arrange consultants' tender bids and manage their appointments within budget, monitoring performance and controlling fee expenditure against deliverables. \n • Organise Land/Planning handover meetings and validate the delivery phase brief, performing gap analyses to complete Employer Requirements (ER) and Brand Standards documents. \n • Lead and chair design team meetings, managing the design process through to planning approval and beyond. \n • Collaborate with hotel operations, construction teams, and consultants to develop and improve Criterion Capital's Employer Requirements and Brand Standards. \n • Monitor compliance with statutory and environmental obligations (Planning, S106, S278, Building Regulations, Insurance, CDM, BREEAM, Sustainability targets). \n • Ensure the design team produces a comprehensive ER (RIBA Stage 3 Report) in coordination with Client design and operations departments for construction phase handover. \n • Identify and manage design risks to ensure timely mitigation. \n • Perform value engineering and optimisation to enhance project value. \n • Ensure the design output addresses all project-specific challenges. \n • Support commercial and construction teams in achieving project goals. \n • Coordinate inputs from various departments to ensure efficient and coordinated design progression. \n • Conduct design validation, rationalisation, and package review meetings to assess alternative design proposals. \n • Manage the employer representative, change control, and sample approval processes. \n • Handle RFIs, NCRs, and technical submittals efficiently. \n • Adhere to the company’s Health & Safety, Quality, and Environmental policies and procedures. \n • Perform other duties as required by the line manager, in line with the role's level and scope. \n \n Skills and Qualifications \n • Proven experience in leading complex planning applications, ideally within central London boroughs. \n • Preferably a background in planning consultancy or client-side property development. \n • Proven experience in managing design and providing technical guidance for hospitality, residential, and commercial developments. \n • Degree in Architecture, Engineering, Construction Management, Planning, or related discipline. \n • Strong knowledge of construction systems, RIBA Plan of Work, and statutory compliance requirements. \n • Strong expertise in UK planning processes, development management, and stakeholder engagement. \n • Good people management, negotiation, communication, and presentation skills. \n • Proactive, problem-solving, with a “thinking outside the box” mindset. \n • Commercially aware and experienced in managing consultant appointments. \n • Familiarity with key design principles (M&E design, disability, fire, and acoustic requirements). \n • Understanding of contract management, contract law, and procurement types. \n • Proficient in IT tools: MS Office, AutoCAD, Revit, Asta, Procore.

Hamilton Boyd Group offers an exciting opportunity to join a rapidly growing, privately owned group of event companies in the heart of central London. With over 40 years of experience, our boutique group ensures seamless event services, exceeding client expectations through customer service, tech innovation, and skilled professionals. Comprising five businesses, including an award-winning venue, a catering company, production services, a restaurant, and digital event services, our team's track record speaks for itself. Notably, our venue, 8 Northumberland Avenue, has earned awards for innovation and tech-friendliness, solidifying its industry prominence. \n \n WHAT YOU WILL GET: \n \n\n • 28 statutory holiday days plus 5 additional holiday days per year.\n, • An additional holiday day with each year of service up to 5 in total.\n, • Professional training and development.\n, • Bonus scheme based on performance.\n, • One to one coaching.\n, • Career counselling.\n, • A fantastic social environment.\n, • Discount in Boyds Grill & Wine Bar.\n, • Cross training between the group of businesses.\n, • Enhanced holiday after 2 years continuous service.\n\n \n This role requires you to live within Greater London as the job includes some early/late shifts on event days. \n \n OVERALL PURPOSE: \n \n To exceed client’s expectations by planning and coordinating events to the companies five-star standards. At the core of the role is the importance of client management and our service offerings, attention to detail, internal collaboration, financial control, team support, overcoming business challenges, providing solutions, developing client relationships, and working to deadlines. A continuous desire to explore new ideas / creative innovations and improvements, consistently seek out new partners, suppliers, collaborators, and ways of doing things. \n \n CORE EVENT MANAGER RESPONSIBILITIES: \n \n\n • Professionally organise and execute all allocated events, ensuring the highest standards of excellence collaborating with client’s and having their objectives in mind, whilst meeting deadlines.\n, • Create and maintain strong relationships based on trust with clients at all times.\n, • Continually drive standards for the department and communicate effectively and promptly between all internal and external departments, ensuring event details are synchronised across all departments including sales, operations, AV, kitchen, and accounts.\n, • Fostering good relationships with all departments including the kitchen, sales, operations, Blue Hut, hotel, and other partners.\n, • Proactive communication, responding in an efficient and timely manner to all enquiries and questions from our clients.\n, • Undertake account management activities to encourage repeat and further business and long-lasting relationships with the business.\n, • To control and run all events from a business administration perspective ensuring accurate accounts, up to date payments, and demonstrate an understanding of the financial workings of the business.\n, • Demonstrate the ability to improve event standards by identifying and rectifying day to day problems and regularly reviewing methods of service, systems and processes.\n, • Maximise the impact of all events prioritising internal services and client offerings.\n, • Actively supporting the rest of the team with their events, offering help, guidance and support where needed.\n\n \n SPECIALIST EVENT MANAGER RESPONSIBILITIES: \n \n\n • Support the running of the Weekly Event Meeting to a consistent and high standard.\n, • Asking the right questions to ensure that the EM and OM’s have made the correct considerations and highlight any missing or incorrect information.\n, • Act as consultant to all events during the event meeting.\n, • Head of Events Support and Collaboration.\n, • Communicating internal or external concerns or considerations to HoE and Directors.\n, • Supporting the Head of Events with business development, process and client experience projects as required\n, • Training junior members of the team.\n\n \n SKILLS & ATTRIBUTES: \n \n\n • 2+ years’ experience in Events Management ideally from a venue, catering or agency background, including developing, implementing and managing events.\n, • Client and account Management skills including building report, negotiation and influence.\n, • Exhibit excellent communication and interpersonal skills.\n, • Must be cost conscious and capable of effective cost control.\n, • Very strong organisational and time management skills.\n, • High level of attention to detail.\n, • Ability to troubleshoot to find solutions to meet client briefs and budget.\n, • High standard of personal presentation.\n, • Client focused with the desire to deliver exceptional customer service.\n

Guest Experience & Quality Control Manager \n Company: Criterion Hospitality \n Location: London hotel portfolio \n Reports to: Head of Operations \n Department: Operations \n \n Purpose of the Role \n \n The Guest Experience & Quality Control Manager is responsible for owning the complete guest experience and quality journey across the hotel portfolio. \n This role combines proactive guest engagement, service recovery, online reputation management, quality inspections, coaching and continuous improvement to raise guest satisfaction and operational standards. \n \n Key Responsibilities \n \n Guest Experience and Service Recovery \n\n • Maintain a visible and proactive presence at key guest touchpoints, including peak check-in and check-out periods.\n, • Identify guest dissatisfaction early and coordinate effective service recovery before departure wherever possible.\n, • Personally manage complex or escalated complaints, ensuring clear communication, ownership and timely resolution.\n, • Build appropriate relationships with VIP, repeat and long-stay guests and respond proactively to their needs.\n, • Follow up significant service recovery cases and capture learning to prevent repeat issues.\n\n \n Online Reputation and Voice of the Guest \n\n • Own GuestTouch, Voice of the Guest reporting and the review management process across the portfolio.\n, • Monitor reviews across Google, Booking.com, Tripadvisor and other relevant platforms and coordinate appropriate responses.\n, • Identify complaint and praise themes and translate guest feedback into clear operational actions.\n, • Encourage authentic guest feedback in line with company procedures and platform requirements.\n\n \n \n Quality Assurance and Inspections \n\n • Conduct planned inspections of bedrooms, bathrooms, capsules, public areas and other guest-facing spaces.\n, • Audit cleanliness, presentation, maintenance conditions and compliance with company and brand standards.\n, • Complete housekeeping, maintenance, mystery guest and thematic audits as required.\n, • Record findings consistently and objectively, with clear evidence and named actions.\n, • Verify that corrective actions have been completed and are effective before closing them.\n\n \n Continuous Improvement and Team Development \n\n • Identify recurring guest, cleanliness, product and maintenance issues and complete structured root-cause analysis.\n, • Create improvement plans with named owners, deadlines and clear measures of success.\n, • Chair the weekly Guest Experience & Quality meeting and track actions through to completion.\n, • Coach Front Office, Housekeeping and Maintenance teams on guest engagement, service recovery and quality standards.\n, • Share best practice and recognise hotels and colleagues delivering strong improvement or guest feedback.\n\n \n Reporting and Accountability \n\n • Provide a weekly dashboard to the Head of Operations covering: overall review score; review trend; top five complaint themes; top five praise themes; room inspection score; bathroom inspection score; housekeeping pass rate; and maintenance completion rate.\n, • The dashboard must also report: open guest issues; action-plan completion; Hotel of the Month; and Most Improved Hotel.\n, • Spend approximately 75% of working time in hotels completing inspections and 25% on reporting, administration and team training.\n\n \n Communication and Standards \n\n • Communicate findings and required actions clearly to hotel managers and relevant department leaders.\n, • Demonstrate professional behaviours through communication, presentation, accountability and guest service.\n, • Follow company policies and procedures, including data protection, guest confidentiality, health and safety and operational standards.\n, • Ensure all mandatory and role-specific training is completed within the required timescales.\n\n \n Performance & Objectives \n\n • You will be assigned objectives, targets, and/or key performance indicators (KPIs) by your line manager. These will be reasonable, relevant to your role, and aligned with business needs. Performance against these objectives may be reviewed as part of regular supervision, appraisal, or performance management processes.\n\n \n Skills, Experience and Attributes \n\n • Strong experience in hotel guest experience, quality assurance, operations or continuous improvement.\n, • Emotionally intelligent.\n, • Confident but approachable when dealing with guests and colleagues.\n, • Naturally observant, with excellent attention to detail and high standards.\n, • Commercially minded.\n, • Highly organised and positive in approach.\n, • Able to analyse guest feedback, review data and audit findings and turn them into practical actions.\n, • Confident coaching teams and constructively challenging managers when standards are not met.\n, • Able to manage priorities across multiple hotels and follow actions through to completion.\n\n

Job Title: General Manager - Events \n Salary: Up to £42,500 + Bonus \n Location: London \n \n My client is looking for a Catering & Events Manager to take ownership of event operations across two prestigious London venues. From corporate functions and private celebrations to high-profile livery events, you'll ensure every event runs smoothly while leading teams, managing clients and maintaining exceptional operational standards. This role would suit someone with a background in events, hospitality, hotels, venues or contract catering who enjoys being at the heart of live event delivery. \n \n What You'll Do \n\n • Manage the planning and operational delivery of a varied events programme\n, • Act as the key contact for clients, suppliers and venue teams\n, • Coordinate staffing, logistics, stock and event set-up\n, • Lead and motivate front-of-house and casual event teams\n, • Ensure compliance with Health & Safety and company procedures\n, • Monitor budgets, labour and operational performance\n\n \n What You'll Bring \n\n • Experience managing premium events in a venue, hotel, catering or hospitality environment\n, • A confident, hands-on leadership style\n, • Strong organisational skills with the ability to juggle multiple events\n, • Knowledge of event logistics, compliance and operational planning\n, • Excellent communication skills and a passion for delivering first-class service\n\n \n What's on Offer \n\n • Up to £42,500 + Bonus\n, • Work across two iconic London venues\n, • Join a leading premium events and catering business\n, • Excellent career development opportunities\n\n \n If you are keen to discuss the details further, please apply today or send your CV to ed@corecruitment.com \n \n Get social…… \n http://www.corecruitment.com/ \n https://www.facebook.com/COREcruitmentDOTcom/ \n Tweet us @COREcruitment \n \n

About Jumeirah \n \n Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and exclusive residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world. \n \n About Jumeirah Carlton Tower \n \n Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury. The hotel offers stunning views across the city, access to the private Cadogan Gardens, a variety of dining experiences, and a rooftop health club and spa with one of London’s largest naturally lit swimming pool. \n \n About the Job \n \n An opportunity has arisen for a Shift Engineer to join us at Jumeirah Carlton Tower. The main duties and responsibilities of this role are: \n \n\n • To have a full knowledge of the company’s procedures and policies and to adhere to them.\n, • Check that all mechanical and electrical systems and tools are working and in good repair at all times.\n, • Respond to and rectify emergency maintenance faults raised on the maintenance reporting platforms or software, prioritising those which impact Health & Safety, guests or guest service in the first instance; ensuring response times are met and are followed up with the guest once complete.\n, • Updating the maintenance reporting platform whilst on duty adhering to the system use procedures.\n, • Undertake regular daily patrols of the hotel front and back of house to carry out maintenance spotting in order to identify any corrective repair works that need to be carried out; for example, the replacement of light bulbs within public areas.\n, • Reporting any fire life safety matters immediately to your manager/s or in their absence the security or duty manager.\n\n \n About you: \n \n The ideal candidate for this position will have the following experience and qualifications: \n \n\n • Electrical or Mechanical UK trade qualification.\n, • Experience and luxury hospitality environment.\n, • Strong analytical and problem-solving skills to address complex engineering issues promptly and effectively, minimizing downtime and ensuring uninterrupted hotel operations.\n, • In-depth understanding of local and industry-specific regulations and compliance standards related to building codes, safety protocols, and environmental regulations, ensuring the hotel meets all legal requirements.\n, • Excellent communication skills, both written and verbal, to liaise with team members, other hotel departments, and external contractors. Ability to convey technical information in a clear and concise manner.\n\n \n About the Benefits: \n \n At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development. \n \n Benefits include: \n \n\n • Supportive and inclusive work environment\n, • Access to Learning & Development programmes and clear career pathways\n, • Opportunities for internal mobility within our global network\n, • Colleague discounts on food, beverage, and hotel stays worldwide\n, • Health care and insurance benefits\n, • Competitive salary + excellent service charge\n, • Extra holiday for significant Birthdays (21.30.40. etc.)\n, • Jumeirah perks website access – discount\n, • Dry cleaning of uniform or Business attire\n, • Meals on duty!\n\n \n Jumeirah is committed to a respectful and inclusive recruitment process. Harassment, sexual harassment, discrimination, bullying or any other inappropriate behaviour by or towards any person involved in the recruitment process including candidates, interviewers, recruitment agency staff, assessors and other third parties will not be tolerated and may result in immediate removal from the recruitment process and such further action as Jumeirah UK considers appropriate.

Position: Guest Relations & Guest Experience Manager \n Reports to: General Manager \n Hours: Full-time, 48 hours per week. Evenings, weekends and bank holidays as required. \n Visa Sponsorship: Visa sponsorship may be available for eligible candidates who are currently residing in the UK, subject to meeting UK Skilled Worker visa and immigration requirements. \n \n What will I be doing? \n The Guest Relations & Guest Experience Manager own the guest experience at ...At Sloane from first enquiry to post-stay: engage with guests and build relationships that turn visitors into regulars, hold the line on presentation and service in every guest-facing area, and help raise the hotel’s profile alongside Sales, Marketing and PR. Reports to the General Manager, works alongside all Heads of Department, and steps up as the most senior person on site whenever the General Manager is away. \n \n Key Responsibilities \n Guest engagement & relationships \n\n • Engage with guests before, during and after their stay, building a genuine relationship with each one.\n, • Read each guest’s personality and pitch contact accordingly — attentive and high-touch for those who want it, discreet and straight to the point for those who don’t.\n, • Keep a working record of guest preferences, history and key dates, and brief the relevant team before every arrival.\n, • Personally manage VIP arrivals, welcome cards and bespoke amenities.\n, • Own the response to complaints and service failures, resolving them during the stay wherever possible.\n, • Maintain the concierge knowledge base — dining, access, local partners — and keep Front of House fluent in it.\n\n \n Visibility & profile \n\n • Develop and drive the hotel’s visibility strategy in close partnership with Sales, Marketing and PR.\n, • Turn guest relationships and insight into coverage, referrals and word of mouth.\n, • Host press and VIP visits, representing the hotel as its lead ambassador.\n, • Identify high-potential restaurant and bar guests and convert them into room bookings and repeat clientele.\n\n \n Standards & feedback \n\n • Walk every guest-facing area each morning — rooms, restaurant, bar, public spaces — and log presentation or service defects with the responsible Head of Department.\n, • Conduct and train VIP room inspections.\n, • Track feedback across review platforms and in-stay and post-stay channels; report trends and agreed actions to the General Manager weekly.\n\n \n Curation & events \n\n • Curate guest lists for gatherings and vet group bookings and large F&B reservations against brand and atmosphere criteria.\n, • Plan and run a calendar of intimate guest events.\n, • Review guest-facing copy for tone and accuracy.\n\n \n Team & front of house \n\n • Brief and train front-of-house teams on service and grooming standards, and input into the recruitment of guest-facing roles.\n, • Represent the guest experience in daily operations meetings and agree follow-up actions with Heads of Department.\n, • Take charge of the hotel and its day-to-day operation in the General Manager’s absence.\n\n \n What are we looking for? \n\n • Track record in guest relations or guest experience at luxury outlets, across both Rooms and Food & Beverage.\n, • Emotionally intelligent — quick to read people and adapt your approach to each guest.\n, • A natural relationship-builder, equally at ease with regulars, VIPs and press.\n, • Comfortable partnering with Sales, Marketing and PR to grow the hotel’s profile.\n, • A sharp eye for detail and the judgement to fix issues before a guest ever notices.\n, • Clear, confident writing for guest correspondence, copy and team briefings.\n, • Working knowledge of UK Health & Safety, GDPR and data protection.\n, • Available to work evenings, weekends and bank holidays.\n, • Francophile\n\n \n What will I get? \n\n • Competitive salary based on experience.\n, • Service charge (£9,000–£10,000 per annum, subject to business levels).\n, • Discretionary bonus of up to 20% against KPIs.\n, • Enhanced pension scheme.*\n, • Enhanced annual leave.\n, • Enhanced maternity and paternity pay.\n, • Complimentary meals while on duty.\n, • Private Bupa Health Plan.*\n, • Social events and engagement programmes.\n, • Access to CODE App hospitality benefits.*\n\n *Upon successful completion of the probation period \n \n Who are we? \n We are a 5-star luxury lifestyle boutique hotel located in the heart of Chelsea. Set in a 19th century building next to Sloane Square station and featuring a rooftop restaurant, an intimate cocktail bar, and thirty exceptionally designed bedrooms, the property has been elegantly restored to create unique experiences. \n Within one of London’s most stylish interiors, the hotel combines the quintessentially British style of the Cadogan Estate with a unique French touch. Designed as an exceptional and inspiring destination, it highlights the distinguished and historic pedigree of the Sloane Square Conservation Area in a private and intimate setting. \n Independently run, the hotel employs passionate, focused individuals with a determination to succeed. To assist us in hosting our wonderful clients, we are on the search for the ambassadors of this truly unique property. They will be given the opportunity to make their own mark while delivering an exceptional service of unparalleled quality.

Join us as a Food & Beverage Manager and lead the delivery of exceptional dining experiences across multiple outlets at Park Plaza Riverbank London, supporting one of our largest and busiest hotel operations with 645 bedrooms. \n \n Park Plaza is an upper upscale, contemporary hotel brand where modern city-centre hotels and authentic service come together to create memorable moments. \n \n Key Responsibilities as our Food & Beverage Manager: \n\n • Lead the day-to-day Food & Beverage operation, including Chino Latino Restaurant & Bar, Breakfast, Room Service and the River View Lounge, ensuring exceptional guest experiences and service standards.\n, • Coach, develop and motivate Outlet Managers and their teams, creating a high-performing culture focused on engagement, service excellence and results.\n, • Monitor guest feedback, trends and market insights to drive continuous improvement and enhance the guest experience.\n, • Manage departmental budgets, costs, labour and contractor spend, ensuring strong commercial performance and operational efficiency.\n, • Work collaboratively with hotel departments to ensure seamless guest journeys while maintaining the highest standards of quality, cleanliness, health and safety.\n, • Take a visible leadership role across all outlets, proactively resolving issues, driving performance and ensuring guest and employee satisfaction.\n\n \n About You: \n We are looking for a Food & Beverage Manager who is passionate about hospitality and will: \n\n • Have several years' experience as a Food & Beverage Manager within a large, high-volume hotel environment, with a proven track record of successfully leading multiple outlets and teams.\n, • Be an inspirational and hands-on leader with a proven ability to coach, develop and motivate teams.\n, • Demonstrate strong commercial awareness and experience managing budgets, costs and operational performance.\n, • Be passionate about delivering exceptional guest experiences and exceeding expectations.\n, • Share our values of Trust, Respect, Teamwork, Enthusiasm, Commitment and Care.\n\n \n Your Benefits: \n\n • Salary: Highly competitive plus performance-based bonus\n, • Start with 30 days holiday per year (pro-rata) - incl. bank holidays\n, • Two free meals per day\n, • Heavily discounted hotel rates & 50% off restaurants and bars for you, your family & friends.\n, • Recommend a friend bonus - up to £750\n, • Travel season ticket loans\n, • Vitality at work - health & wellbeing platform, incl. great gym discounts\n, • 24/7 access to our Employee Assistance Programme\n, • Ride to Work Scheme\n, • BenefitHub - Discounted prices at hundreds of major retailers\n, • Free uniform dry cleaning\n, • Free financial and mortgage advice\n, • Extensive career development programmes\n, • And more...\n\n \n At Park Plaza, individuality is valued, development is encouraged and authentic service comes naturally. \n \n We celebrate diversity, champion inclusion and provide equal opportunities for all, welcoming applications from every background. \n \n Park Plaza. Be part of it.

About the role \n \n We are seeking a highly organized and commercially minded Destination Procurement Specialist to join our growing team. This role is responsible for developing and managing supplier partnerships across the UK, ensuring operational excellence, maintaining high service standards, and supporting the delivery of exceptional travel experiences. \n The successful candidate will combine strong supplier management skills with operational expertise and a customer-focused approach, working collaboratively across internal teams and external partners. \n \n Key Responsibilities \n Supplier Contracting & Relationship Management \n\n • Develop, negotiate, and maintain strategic partnerships with hotels, attractions, transport providers, and other tourism suppliers throughout the UK.\n, • Source and onboard new suppliers to strengthen the company's product portfolio and commercial offering.\n, • Negotiate competitive commercial terms while maintaining service quality and cost efficiency.\n, • Monitor supplier performance and implement improvement initiatives where required.\n\n \n Operations & Service Quality \n\n • Oversee the quality of supplier services and ensure operational standards are consistently met.\n, • Manage and resolve operational issues and customer complaints in a timely and professional manner.\n, • Develop contingency plans and collaborate with suppliers to minimise service disruptions.\n, • Drive continuous improvements to operational processes and customer satisfaction.\n\n \n Financial Coordination \n\n • Coordinate supplier payments in accordance with agreed contractual terms.\n, • Work closely with the Finance department to ensure timely and accurate payment processing.\n, • Maintain accurate supplier records and support reconciliation activities where required.\n\n \n Team Collaboration & Process Improvement \n\n • Support the onboarding and training of new team members.\n, • Contribute to the development, documentation, and optimisation of operational procedures.\n, • Collaborate with internal stakeholders to improve efficiency and ensure best practice across the department.\n\n \n Additional Responsibilities \n\n • Undertake additional duties and projects as required by the Line Manager to support business objectives.\n\n \n About You \n The ideal candidate will demonstrate a strong understanding of the UK travel industry together with excellent organizational and stakeholder management skills. \n\n • Legal authorization to work in the United Kingdom.\n, • Solid knowledge of the UK travel and tourism market.\n, • Previous experience in travel operations, tour operations, destination management, or a related tourism environment.\n, • Excellent communication, negotiation, and relationship management skills.\n, • Strong organisational skills with exceptional attention to detail.\n, • Ability to manage multiple priorities and perform effectively in a fast-paced environment.\n, • A proactive, collaborative, and solution-oriented approach.\n, • Background in Hotel Sales, Reservations, Revenue Management, Contracting, or Guest Relations.\n, • Experience working with B2B travel partners and supplier contracting.\n\n \n \n What We offer \n\n • The opportunity to join a dynamic and internationally focused travel organisation.\n, • A collaborative and supportive working environment.\n, • Career development opportunities within a growing business.\n, • Exposure to a broad network of tourism and hospitality partners across the UK.\n, • The opportunity to contribute to the delivery of high-quality travel experiences for international clients.\n\n \n Apply \n If you are passionate about the travel industry and are looking to develop your career in supplier contracting and operations, we encourage you to apply. \n Please submit your CV through LinkedIn or email your application to alpi@nordistravel.com

About Langham Hospitality Group \n A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East. \n \n LHG's approach to hospitality centres on open and genuine interactions with guests, colleagues and the world around us. With our dedicated colleagues, we foster an engaging and respectful workplace to nurture careers, delight guests, and embrace the company's vision to building great memories together. \n \n About the role \n Reporting to the Senior Design Manager (London), you will support various projects as part of the design and technical services team. Departmental activities will also include updates to design control standards, templates and presentations. Your day-to-day focus, will be to: \n \n\n • Coordinate and liaise with project managers, consultants, contractors, and internal LHG stakeholders on design, operations and implementation of hotel projects.\n, • Support technical services activities to ensure design standards are consistent for all hotel brands within the group.\n, • Support all stages of new and existing projects, ranging from feasibility studies, facility audit, drawing review, and pre-opening coordination.\n, • Assess and review all aspects of hotel design, including MUR, FOH guest area & BOH operations.\n, • Assist in developing briefs and concept narratives for new projects and potential in-house design initiatives.\n, • Work to project timelines and construction schedules to ensure timely hotel openings.\n\n \n \n You would be based at The Langham, London - London’s Original Grand Hotel and flagship of the Langham Hospitality Group, conveniently located in the heart of London’s West End. \n \n Do you have? – \n\n • Degree in Interior Design or Architecture (essential).\n, • Minimum 3 years experience in interior design with FF&E and space planning expertise on internationally recognized project, preferably in the luxury hospitality sector.\n, • Knowledge of hospitality and hotel operations (desirable).\n, • Experience on interior design projects from inception to completion with proven ability to deliver projects on time and to technical standards. Knowledge in materials and detailing.\n, • Creative problem-solving skills, with an emphasis on time, cost and quality.\n, • Strong organisational skills and an ability to work under pressure to produce high quality results.\n, • Proficiency in AutoCAD, Photoshop, InDesign, MS Office & Bluebeam applications.\n, • Strong communication skills; verbal and written.\n, • Ability to travel for overseas site meetings and site inspections.\n\n \n OUR BENEFITS \n \n Financial Wellbeing \n\n • 28 days of holidays (inclusive of Bank Holidays)\n, • Day off for Birthday leave\n, • Complimentary accommodation at all the Langham Hotels & Resorts, Cordis Hotels & Resorts, Eaton Workshop and affiliated hotels\n, • Discounted accommodation at The Langham, London for you and your family\n, • Discounts for you, your friends and family in our F&B outlets and on Spa treatments\n, • Seasonal Travelcard loan\n, • Health Cash Plan (the hotel covers the cost of Level 1 with Simplyheath)\n, • Company pension plan\n, • Life insurance\n, • Discounts in various high street and online shops\n\n \n Mental Wellbeing \n\n • Learning and Development opportunities, empowering you to progress in your career\n, • 2 staff parties per year and several colleague social and community events\n, • Access to the Employee Assistance Programme by Hospitality Action (24/7)\n, • Access to Qualified Mental Health First Aiders on site\n, • Long Service Awards\n\n \n Physical Wellbeing \n\n • Free meals on duty in our Staff Restaurant\n, • Complimentary valet service of work attire provided\n, • Company Sick Pay (after six months)\n, • Eye test vouchers\n, • Cycle2Work scheme\n, • Subsidised regular Back Massage, Reflexology & Chiropody Sessions\n\n \n \n OUR CULTURE \n We are dedicated to cultivating a supportive environment where "Our People, Our Pride" serves as a guiding principle, fostering innovation, collaboration, and personal growth. \n \n DIVERSITY & INCLUSION \n The Langham, London is an equal opportunities employer, committed to diversity and inclusion. We welcome applicants from all backgrounds and do not discriminate based on any protective characteristic. \n \n DISABILITY INCLUSION \n We are committed to disability inclusion and ensuring an inclusive recruitment process. If you require reasonable adjustments, such as accessible interview locations, adapted tests, or specific accommodations, please inform us at the outset. Our goal is to provide an equitable recruitment experience for all candidates. \n \n SUSTAINABILITY PLEDGE \n We are extremely proud to be recognised as an environmentally conscious hotel, constantly striving to improve our eco policies and initiatives to help preserve our world for future generations. We achieved Master certification, the highest level of EarthCheck certification, in 2025, and is the first, and currently the only, hotel in the UK and Europe holding this level of certification and one of 32 hotels worldwide.

\n AV Technician \n Location: Leeds City Centre \n Salary: £26,500–£27,500 depending on experience \n OTE: £31,000+ including overtime and bonus opportunities \n Reports to: AV Manager \n Contract: Permanent, Full Time \n \n About the Role \n We’re looking for an enthusiastic and technically minded AV Technician to join our team and provide outstanding technical support for live events at one of our key venues in Leeds. \n You’ll work closely with the on-site AV Manager to deliver high-quality conferences, meetings, awards evenings, product launches and other live events. You’ll be responsible for ensuring equipment is prepared, installed and operated to a consistently high standard, while providing professional and friendly support to clients. \n You’ll also have the opportunity to support other venues across the region, providing additional cover when required. This is a varied, hands-on role that would suit someone with experience in live events who enjoys working in a fast-paced environment and takes pride in delivering a great service. \n \n Key Responsibilities \n\n • Provide technical support for all AV requirements requested by clients through the hotel events team.\n, • Offer technical advice and support to the venue’s AV Manager.\n, • Set up and operate AV equipment to a consistently high professional standard.\n, • Ensure all equipment is installed neatly, safely and correctly.\n, • Maintain accurate stock checks of equipment stored on site.\n, • Carry out basic maintenance and repairs of venue-based equipment.\n, • Work closely with hotel operations staff to ensure rooms have the correct AV setup for each event.\n, • Operate events as required, providing professional technical support to clients.\n, • Assist the AV Manager with the supervision of freelance technicians working on our behalf.\n, • Provide AV technical support to other venues in the local area.\n, • Provide holiday and additional cover at other venues when required.\n, • Be flexible to travel and stay away from home occasionally.\n, • Maintain a professional, client-focused approach at all times.\n\n \n You’ll ideally have experience in a live events or AV environment, with practical knowledge of some or all of the following: \n\n • Audio and sound equipment\n, • Lighting\n, • Vision and presentation systems\n, • Rigging\n, • Set and staging\n, • Hotel conference and events environments\n\n \n You’ll also need: \n\n • Good hands-on technical knowledge.\n, • The ability to work independently while being a strong team player.\n, • Excellent communication and interpersonal skills.\n, • A professional, well-presented and client-facing approach.\n, • The confidence to take initiative and solve problems.\n, • Excellent attention to detail and pride in your work.\n, • A hard-working, enthusiastic and positive attitude.\n, • Flexibility to work overtime and at short notice when required.\n, • A full UK driving licence.\n, • Good computer skills and working knowledge of Microsoft Office, including Excel, Visio, Word and Outlook.\n\n \n Working Hours & Benefits \n\n • Permanent, full-time position.\n, • Salary of £26,500–£27,500, depending on experience.\n, • Overtime and bonus opportunities, with OTE of £31,000+.\n, • Normal working hours are 08:00–17:00, with a one-hour lunch break.\n, • Frequent evening and weekend work will be required, with overtime or time off in lieu provided.\n, • Occasional travel and overnight stays may be required.\n, • Six-month probationary period.\n, • 23 days’ annual leave, plus applicable bank holidays.\n, • Holiday year runs from 1 January to 31 December.\n, • Opportunity to work across a varied range of live events and venues.\n, • Full training and development opportunities within an experienced technical team.\n\n \n Ready to Join Us? \n If you’re passionate about live events, enjoy getting hands-on with AV technology and want to be part of a friendly, professional team delivering exceptional experiences for clients, we’d love to hear from you. \n Apply now and take the next step in your live events career.

An exceptional opportunity has arisen for a passionate and experienced Front Office Manager to join the team at Criterion Hospitality. \n \n Salary:£33000k \n \n As Front Office Manager, you will take full ownership of the day-to-day Front Office operation, ensuring an exceptional guest experience from arrival through to departure. You will lead from the front, creating a welcoming, professional and high-performing environment while developing and motivating the team to consistently deliver excellent service. \n Key Responsibilities \n\n • Take full responsibility for the smooth day-to-day operation of the Front Office department\n, • Lead, train, motivate and develop the Reception and Front Office team\n, • Ensure seamless check-in and check-out procedures and consistently high standards of guest service\n, • Manage team rotas, staffing levels, holidays and departmental coverage\n, • Handle guest feedback, complaints and escalations professionally and efficiently\n, • Monitor guest satisfaction and identify opportunities to continuously improve the guest journey\n, • Ensure the lobby, reception and Front Office areas are always well presented and proactively managed\n, • Conduct team briefings, one-to-ones, performance reviews and ongoing training\n, • Manage departmental procedures, administration and reporting\n, • Monitor Front Office performance and ensure operational standards and KPIs are achieved\n, • Work closely with Housekeeping, Reservations, Maintenance and other departments to ensure seamless hotel operations\n, • Ensure compliance with company procedures, health & safety, data protection and security requirements\n, • Support recruitment, onboarding and development of Front Office team members\n, • Lead by example and create a positive, professional and guest-focused culture within the department\n\n \n About Us \n \n Criterion Hospitality is a vibrant and forward-thinking company bringing innovation to real estate, hotels and beyond. With four hotels located in London’s dynamic West End, we are passionate about delivering exceptional guest experiences and pushing creative boundaries in everything we do. \n \n What We’re Looking For \n\n • Previous experience as a Front Office Manager, Assistant Front Office Manager or experienced Reception Manager within a hotel environment\n, • Strong knowledge of Front Office operations, systems and procedures\n, • Proven experience leading, motivating and developing a Front Office team\n, • A hands-on leadership style with a strong presence on the hotel floor\n, • Excellent guest service and problem-solving skills\n, • Strong communication, organisational and people-management skills\n, • Confidence managing difficult situations and guest complaints\n, • Ability to work effectively in a fast-paced hotel environment\n, • Commercial awareness and an understanding of departmental performance\n, • Calm under pressure, solution-focused and proactive, with a positive can-do attitude\n\n

Park Plaza Waterloo London & Park Plaza County Hall London \n \n Two exciting opportunities available across our London portfolio. \n \n At Park Plaza, exceptional service and memorable dining experiences are just as important as a great night's sleep. As an Assistant Food & Beverage Manager, you'll play a key role in leading our Food & Beverage teams, delivering outstanding guest experiences, and driving operational excellence across our venue \n \n As the friendly face of the 494 guest bedrooms, 6 Meeting and Events spaces, In-Room Dining, Florentine Restaurant and Bar at the stylish Park Plaza Waterloo London Hotel, ideally located just south of Westminster Bridge with spectacular views across London. \n \n As the friendly face of the 399 guest bedrooms, 7 Meeting and Events spaces, and Atrio Restaurant and Bar at the stylish Park Plaza County Hall London Hotel, ideally located just south of Westminster Bridge overlooking the River Thames with spectacular views across London. \n \n The key role for you as our Assistant Food and Beverage Manager, you will lead by example showing the rest of the team how to give our guests a memorable experience. \n \n As our Assistant Food and Beverage Managers, you will receive: \n\n • Salary: Highly competitive plus generous Service Charge\n, • Heavily discounted hotel room rates in Europe (extends to the Radisson Hotel Group and family & friends)\n, • 50% F&B discount at our restaurants and bars (for your whole party)\n, • Two wellness days per year, meaning all team members start with 30 days of holiday per year – including bank holidays, increasing with years of service!\n, • Two free meals per day - including days off if you wish to come in!\n, • Access to 40% of your pay before payday through Wagestream!\n, • Recommend a Friend scheme - £750\n, • BenefitHub – Discounted prices at hundreds of online and high street stores, supermarkets, major retailers, attractions, restaurants and cinemas.\n, • Vitality at work scheme with great gym discounts & more\n, • Ride to Work Scheme & free local cycling lessons\n, • Travel season ticket loans (if applicable)\n, • 24/7 access to our Employee Assistance Programme\n, • Rotas published at least two weeks in advance (if applicable)\n, • Uniforms provided (if applicable) & free dry cleaning\n, • Annual Staff parties and events\n, • Company pension plan & award-winning training\n\n \n We are looking for our Assistant Food and Beverage Manager, who: \n\n • Assists in managing day-to-day operations of the breakfast, M&E, restaurant, bar, and room service\n, • Ensures smooth coordination between kitchen and service teams\n, • Monitors inventory and order supplies to maintain adequate stock levels\n, • Handles guest inquiries and complaints, resolving issues promptly\n, • Upholds health, safety, and sanitation standards\n, • Assists with budgeting, cost control, and achieving revenue targets\n, • Shares our values: Trust, Respect, Teamwork, Enthusiasm, Commitment & Care\n, • Has previous experience as a Restaurant & Bar Manager or Assistant Food & Beverage Manager in a hotel\n\n \n Renowned for creating memorable moments, Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities which are perfectly complemented by award-winning restaurants and bars. \n \n Park Plaza. Be part of it. \n

Operations Manager \n Location: London \n Salary: £70,000+ per annum + Bonus \n Job Type: Full-time, Permanent \n \n The Opportunity \n We are looking for an experienced and commercially driven Hotel Operations Manager to join a hotel in London. \n \n This is a senior leadership position for an accomplished hospitality professional who understands what it takes to deliver exceptional guest experiences, high operational standards and strong commercial results. \n \n You will take responsibility for the smooth day-to-day operation of the hotel, working closely with the General Manager and senior leadership team to drive performance, develop people and continuously improve the guest journey. \n \n Key Responsibilities \n\n • Oversee the day-to-day operations of the hotel, ensuring consistently high standards across all departments.\n, • Lead, motivate and develop departmental managers and operational teams.\n, • Drive exceptional guest satisfaction and ensure outstanding service standards.\n, • Monitor and improve operational KPIs, productivity and profitability.\n, • Take responsibility for budgets, cost control, labour management and operational performance.\n, • Work closely with the General Manager and senior management team on business strategy and operational planning.\n, • Ensure compliance with health & safety, licensing, employment and operating standards.\n, • Monitor guest feedback and implement improvements where required.\n, • Develop and maintain effective SOPs and operational procedures.\n, • Identify opportunities to improve efficiency, revenue and overall hotel performance.\n, • Support recruitment, training, succession planning and employee development.\n, • Manage operational challenges confidently and provide effective solutions.\n, • Work collaboratively with Food & Beverage, Housekeeping, Front Office, Maintenance and other departments.\n, • Support hotel projects, refurbishments, new initiatives and continuous improvement programmes.\n\n \n About You \n We are looking for a proven hotel operator with significant experience in a senior operational management position. \n You should have: \n\n • Strong previous experience as a Hotel Operations Manager, Deputy General Manager, Hotel Manager or similar senior role.\n, • Extensive experience within the hotel/hospitality industry.\n, • A strong understanding of hotel operations across multiple departments.\n, • Proven experience managing and developing large teams.\n, • Strong commercial awareness with experience of budgets, KPIs and cost control.\n, • Excellent leadership and people-management skills.\n, • A genuine passion for guest experience and service excellence.\n, • Strong problem-solving and decision-making abilities.\n, • Excellent communication and stakeholder-management skills.\n, • The ability to remain calm and effective in a fast-paced hotel environment.\n, • Strong knowledge of health, safety and operational compliance.\n, • Experience working within a quality-driven or premium/luxury hotel environment would be highly advantageous.\n\n \n What We Offer \n\n • £70,000+ basic salary, depending on experience\n, • Performance-related bonus\n, • Senior leadership position\n, • Opportunity to influence and improve operations\n, • Career development and progression opportunities\n, • Supportive senior management environment\n, • Excellent employee benefits\n\n \n Apply today with your CV and a member of our recruitment team will be in touch. \n All applications will be treated with the strictest confidence.

Do you have an obsession with hotels? Are you a beauty aficionado? If you answered yes, then come play in the wonderful world of Vanity Group – proudly part of La Bottega Collective. \n \n La Bottega Collective is a global, multidisciplinary collective of guest experience curators, uniting La Bottega, Palatino, Beltrami, White Privé, Colosseo, and Vanity Group to deliver beauty, textiles, OS&E, and design solutions that shape the future of luxury hospitality. Guided by Italian heritage and built for the future of hospitality, we partner with the world’s most visionary hoteliers, developers, and designers to shape the next era of luxury guest experiences. \n \n Within this powerful collective, Vanity Group brings its signature obsession with beauty and innovation to the hotel landscape – elevating amenities from bathroom shelf staples to experiences that rival even the sweetest suite. Step into our house of beauty, where the world's most sought-after fashion, beauty, skincare, fine fragrance, lifestyle and spa brands come together with a signature dose of playful flair. \n \n Ready to join the Vanity Group beauty parade? We can't wait to meet you. \n \n \n WHO'S VANITY GROUP? \n We are a creative hub of innovative design, development, manufacturing, and marketing for the global hospitality industry. \n \n We’re the seed from which progressive fashion, beauty, fragrance and lifestyle brands grow, representing the world’s most highly regarded global consumer retail brands including Jo Loves, Karl Lagerfeld, Hunter Lab, KEVIN.MURPHY, and Antipodes Nature to name a few. Internationally renowned as the industry’s best-in-class cosmetics hospitality partner, Vanity Group has offices in London, Sydney, Dubai, Shanghai, and recently opened Singapore. \n \n POSITION SUMMARY \n Reporting to the Operations Manager, the Customer Service Specialist will be responsible for the overall customer service for Vanity Group and La Bottega, both forming part of the La Bottega Collective's hotel clients. \n \n This role will be focused on a successful end-to-end management program of all orders, queries and ensuring customers’ expectations are met. \n \n RESPONSIBILITIES \n 📝 CUSTOMER SUCCESS \n\n • Working closely with the sales team, manage the customer success of all hotel clients in the UK/EU/Americas region\n, • UK/EU/Americas customer order entries, integration with 3PL providers\n, • Management of all 3PL relationships\n, • Responsible for handling all customer calls and email enquiries within agreed SLAs\n, • Responsible for placing all customer orders to 3PL warehouse through SAP and CSV files\n, • Responsible for managing returns process with clients and 3PL warehouse\n, • Providing quality and professional track and trace services to clients\n, • Resolving service issues, complaints and claims within agreed SLAs\n, • Assisting territory managers with adhoc orders ensuring that nothing is missed with processing or delivery\n, • Obtaining eta’s with out of stock items and provide regular updates to related inquiries about these eta’s.\n, • Assisting Finance team with order tracing and pod’s.\n, • Management of customs documentation ensuring quality and government regulation compliance for EU/US clients.\n, • Provide freight costs and delivery timelines to potential and existing clients and accurately track order status and shipments.\n\n \n 🎯 STAKEHOLDER MANAGEMENT \n\n • Maintain a high level of professionalism and motivational spirit with stakeholders\n, • Working and collaborating with cross-functional teams to achieve outcomes and meet deadlines\n, • Manage upwards, articulating delays/roadblocks to senior management with a solution-focused approach\n\n \n ⭐ ABOUT YOU \n\n • Bachelor’s degree or relevant tertiary qualifications\n, • Minimum 2 years’ experience in a customer service role\n, • Ability to build strong relationships with clients\n, • Demonstrable ERP system experience preferably SAP\n, • Experience with B2B operations\n, • Intermediate Excel skills\n, • Strong communication with external and internal stakeholders\n, • Accurate data entry skills\n, • Hands-on person with a can-do attitude\n, • Able to work autonomously with less supervision\n, • Ability to communicate any issues, discrepancies, or red flags that may arise\n, • Be well organised and structured on daily duties\n, • Able to prioritise and manage multiple deadlines simultaneously\n, • Be able to handle face paced working environment\n\n \n 🎁 PERKS \n\n • Hybrid office/home workplace\n, • Daily stocked “BRAVO BAR” snacks and munchies, for sweet or sour lovers\n, • Twenty free personal care products per year\n, • Birthday Leave to celebrate your special day\n, • Discounts with partner hotels locally and internationally\n, • 50% discount off skincare partner TEMPLESPA on wide selection of luxury skincare, spa & beauty products\n, • Welcome fragrance tapas and shot candle experience by JO LOVES including a personalized candle\n, • Generous discounts from additional partner skincare, haircare, and fragrance brands\n

Night Duty Manager \n \n Salary: £35,120 + Tronc \n \n About Andaz London Liverpool Street \n Joining Andaz London Liverpool Street means becoming part of a five-star lifestyle hotel located in the heart of vibrant East London. Just moments from Liverpool Street Station, the hotel sits at the centre of one of London’s most trendy neighbourhoods. \n \n The hotel features 267 guestrooms and suites along with a collection of distinctive food and beverage experiences including a brasserie, café bar, wine lounge, gastropub and Japanese restaurant, creating a diverse and fast paced environment for colleagues. Andaz also offers 14 unique meeting and event spaces including the historic 1901 Ballroom and the Masonic Temple, both rich in character and heritage. \n \n At Andaz, which translates from Hindi as “personal style”, colleagues are encouraged to be their authentic selves while delivering personalised and memorable experiences for guests. \n \n Duties and responsibilities related to the Night Duty Manager role \n\n • Responsible for the preparation and disposition of all Night Audit work.\n, • Responsible for all Front Office functions during the overnight shift.\n, • The role includes supervising and training Hosts and Door Hosts.\n, • Perform all tasks of the Front Office as needed to facilitate service.\n, • Ensure all operations and cash handling are done per policies and procedures.\n, • Ensure that the department is appropriately staffed according to activity levels.\n, • Ensures that all Front Office staff are aware of all new promotions and changes.\n, • Ensure that check in / check out standards are adhered to.\n\n \n About you \n We are looking for a motivated candidate with good experience in a front office or guest service role, preferably within the hospitality industry. The ideal candidate will have a great understanding of front office operations. Strong communication skills, attention to detail, and a customer-focused approach are essential. A high level of professionalism, attention to detail, and the ability to handle guest concerns calmly and efficiently are essential. Familiarity with hotel management systems and flexibility to work overnight hours are required, along with a commitment to maintaining exceptional service standards at all times. \n \n Benefits you will enjoy as a Night Duty Manager \n\n • 12 complimentary nights a year across Hyatt Hotels worldwide\n, • Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!\n, • Free monthly massages\n, • Access to the hotel gym\n, • Free meals on duty in our colleague restaurant\n, • Uniform provided and laundered complimentary\n, • Headspace membership and access to our Employee Assistance Programme\n, • 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels\n, • Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide\n\n \n At Hyatt, our purpose is to care for people so they can be their best. Guided by our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing, we create an environment where colleagues feel supported and empowered to grow. \n \n With more than 1,450 hotels and all-inclusive resorts across over 80 countries, Hyatt offers opportunities to build your career within a global hospitality company featured in Fortune’s 100 Best Companies to Work For. \n \n At Hyatt, we open doors and turn jobs into careers. Here, individuality is celebrated, people are supported to thrive, and everyone is empowered to make a meaningful impact. \n \n Next steps: Apply today for this Night Duty Manager role and start your journey with Hyatt Hotels!

Position: Assistant Bar Manager \n Reports to: Bar Manager \n \n What will I get? \n\n • Competitive salary ranging from £50,000 to £52,000 gross per annum, based on a 48-hour working week and inclusive of service charge, depending on experience.\n, • Enhanced annual leave, increasing with length of service\n, • Complimentary meals while on duty\n, • Ongoing learning and professional development opportunities\n, • Reward programmes, long service recognition, and employee appreciation incentives\n, • Employer pension contribution of 3%\n, • Complimentary dry cleaning\n, • A vibrant social calendar and engagement programme, including team events, seasonal celebrations and a quarterly Chair’s message\n, • Access to the CODE App, offering exclusive discounts across restaurants, hotels, and experiences in the UK*\n, • Access to the HSF Health Plan*, including:\n, • Dental reimbursement\n, • 24/7 GP advice line and confidential counselling support, including assistance for dependents\n, • Optical reimbursement\n, • Complimentary cover for your partner and children\n, • High street and grocery discounts, discounted cinema tickets, and a wide range of retail offers\n, • Discounted gym memberships\n\n \n About …At Sloane \n The blend of discipline and desire, exclusivity and electricity. \n ...At Sloane is the London chapter of the Costes story. Hidden in the heart of Chelsea, the bar is its heartbeat — intimate, glamorous, and alive. \n Here, service is precise but never stiff; every detail matters — from the way a glass is placed to the tone of a greeting. \n It’s also a place where crowd curation is an art. The bar draws an eclectic mix — long-time Chelsea regulars, artists, musicians, and cultural icons — while DJs create a soundtrack that feels spontaneous yet perfectly orchestrated. \n ...At Sloane is an old-school bar for a modern generation — a place where you look at people, not your phone. A space of energy, elegance, and unexpected connection. It’s not just about cocktails; it’s about chemistry. \n We’re looking for an Assistant Bar Manager with both style and structure — someone who understands that true elegance lies in the choreography of discipline, emotion, and personality. You’ll support the Bar Manager in leading a team trained to perfection yet alive with individuality — a team that delivers consistency with soul. \n \n What will I be doing? \n As Assistant Bar Manager, you’ll help set the tone of the house — acting as the bridge between precision and pleasure. You’ll oversee daily operations, support beverage programming, and ensure every sip and smile reflect the signature …At Sloane experience: sensual, seamless, and perfectly poised. \n Craft the Experience \n\n • Help create an atmosphere that feels alive — seductive, elegant, and unmistakably …At Sloane.\n, • Support, train, and inspire a team that delivers flawless service with confidence and character.\n, • Maintain a culture of precision — detailed SOPs, daily briefings, and ongoing tastings to perfect every pour and every gesture.\n, • Contribute to the development of beverage menus that balance artistry with intuition, sophistication with surprise.\n, • Engage with guests personally — anticipating desires, remembering details, and making every interaction feel effortless.\n, • Handle guest feedback with grace and professionalism.\n, • Uphold a standard of presentation and energy that turns service into theatre.\n, • Support revenue growth through creative upselling and ensure guest satisfaction targets are consistently exceeded.\n\n Lead with Vision \n\n • Supervise bar operations and ensure alignment with the restaurant, lobby, and in-room beverage service.\n, • Collaborate with the Bar Manager and General Manager to deliver a unified, flawless guest journey.\n, • Monitor team performance and guest feedback, ensuring consistency across every touchpoint.\n, • Maintain full compliance with health, safety, and licensing regulations, applying the same discipline you bring to service.\n, • Assist in budget preparation, inventory control, and stock management in line with forecast targets.\n, • Analyse financial and guest data to identify trends and opportunities for improvement.\n, • Support the execution of promotional events and brand activations.\n\n Train. Perfect. Repeat. \n\n • Lead with an obsession for detail — constant training, feedback, and refinement.\n, • Help build and sustain a team that embodies the …At Sloane philosophy: professional yet natural, serious yet seductive.\n, • Conduct regular tastings, workshops, and coaching sessions to strengthen product knowledge and performance.\n, • Ensure impeccable grooming, posture, and presentation standards across the team.\n, • Participate actively in recruitment, onboarding, and career development to retain and nurture top talent.\n, • Support effective rostering to meet business needs while maintaining cost efficiency.\n\n \n What are we looking for? \n\n • A hospitality professional from a luxury lifestyle or design-led property.\n, • Fluent in English (French is a strong advantage).\n, • Holder of a Personal Licence.\n, • Deep knowledge of spirits, wines, and champagne (WSET Level 2/3 preferred).\n, • A natural host — magnetic, composed, and effortlessly engaging.\n, • Operationally sharp, financially astute, and creatively inspired.\n, • Experienced in leading and motivating high-performing teams.\n, • Calm under pressure, detail-obsessed, and always impeccable.\n, • Knowledgeable in UK Health & Safety, Licensing, and GDPR compliance.\n\n \n Who are we? \n We are a 5-star luxury lifestyle boutique hotel located in the heart of Chelsea, housed in a beautifully restored 19th-century building beside Sloane Square station. The hotel features a rooftop restaurant, an intimate cocktail bar, and thirty thoughtfully designed bedrooms. \n Blending the heritage of the Cadogan Estate with a refined French sensibility, the hotel offers a private, elegant, and characterful environment. Independently run, we seek passionate individuals who take pride in their craft and are motivated to contribute to something special. \n Our people are ambassadors of the property — trusted to bring personality, precision, and pride to everything they do, while delivering a level of service that is warm, confident, and quietly exceptional. \n *Upon successful completion of the probation period \n *The service charge range fluctuates based on our forecasted business levels and may vary from month to month.

Job Title: Event Operations Manager – Corporate Events & Conferences \n Salary: Up to £40,000 + overtime + bonus + benefits \n Location: London \n \n We're looking for a highly organised Event Operations Manager to join one of London's leading event venues. Delivering a busy calendar of corporate conferences, exhibitions, product launches, and business events, this is a fantastic opportunity for an operationally focused hospitality professional who enjoys making sure every detail is in place behind the scenes. This role is all about logistics, planning, compliance, and operational delivery, ensuring every event runs safely, efficiently, and to the highest standard. \n \n What You'll Do \n\n • Lead the operational planning and logistics for corporate conferences and events\n, • Coordinate event schedules, supplier access, loading, and venue logistics\n, • Produce event documentation, operational plans, and running orders\n, • Ensure all Health & Safety, risk assessments, and compliance requirements are completed\n, • Liaise with clients, contractors, AV suppliers, security, and catering teams to ensure seamless delivery\n, • Coordinate staffing, venue setup, and event administration\n, • Act as the operational lead on event days, troubleshooting and ensuring smooth delivery\n\n \n What You'll Bring \n\n • Experience in event operations within a conference venue, stadium, hotel, exhibition centre, or hospitality environment\n, • Strong knowledge of event logistics, Health & Safety, and operational planning\n, • Excellent organisational and administration skills with exceptional attention to detail\n, • Ability to manage multiple events and deadlines in a fast-paced environment\n, • Calm under pressure with a proactive, solutions-focused approach\n, • Strong communication skills and experience working across multiple operational teams\n\n \n What's on Offer \n\n • Up to £40,000 salary\n, • Overtime and performance bonus\n, • Career development within a prestigious London venue\n, • Opportunity to work on a diverse programme of corporate conferences and events\n, • Collaborative team and excellent working environment\n\n \n If you are keen to discuss the details further, please apply today or send your cv to Ed@Corecruitment.com \n \n Get social……. \n http://www.corecruitment.com/ \n https://www.facebook.com/COREcruitmentDOTcom/ \n Tweet us @COREcruitment

Senior Project Manager - Hospitality - Central London\n We are partnering with a privately-owned property developer and investor with an outstanding track record of delivering high-quality hospitality assets across the UK. With an integrated development model spanning acquisition, planning, delivery, operations and asset management, the business continues to invest in an impressive pipeline of hotel refurbishment and conversion projects. \n \n As part of this growth, they are seeking an experienced Senior Project Manager with a proven background delivering hotel refurbishment and conversion schemes. This is a business-critical appointment, requiring someone who understands the complexities of working within operational hospitality environments, balancing guest experience with programme, cost and quality. \n \n Applicants must have demonstrable hotel project delivery experience. \n \n Working closely with senior stakeholders, consultants and contractors, you will lead projects from pre-construction through to completion, ensuring schemes are delivered safely, on programme, within budget and to the highest standards. \n \n Your responsibilities will include: \n\n • Leading the delivery of hotel refurbishment and conversion projects from feasibility through to handover.\n, • Managing project programmes, budgets and reporting throughout the project lifecycle.\n, • Overseeing works within live, operational hotel environments while minimising disruption to guests and operations.\n, • Coordinating multidisciplinary consultant teams and ensuring designs are practical, compliant and operationally effective.\n, • Managing procurement strategies, contractor appointments and building contracts.\n, • Reviewing contractor valuations, variations and final accounts while controlling commercial risk.\n, • Acting as the key point of contact for operators, consultants, contractors and internal stakeholders.\n, • Ensuring compliance with health and safety legislation, building regulations and statutory requirements.\n, • Providing regular project updates and reporting to senior leadership.\n\n Requirements: \n\n • Have extensive experience delivering hotel refurbishment and conversion projects - this is essential.\n, • Have a strong understanding of working within live hospitality environments and the operational constraints they present.\n, • Demonstrate excellent knowledge of construction contracts, project controls and commercial management.\n, • Be confident leading multidisciplinary teams and managing multiple concurrent projects.\n, • Hold a degree in Construction Management, Project Management, Engineering or a related discipline.\n, • Professional membership such as MRICS, MAPM or MCIOB would be advantageous.\n, • Possess excellent communication, leadership and stakeholder management skills.\n\n \n Please apply here or contact Adaora to discuss this opportunity. My client is looking to find the right candidate as soon as possible - so if in doubt, do get in touch. I also have other clients and roles that may be of interest. \n \n If you do not hear anything back within a week, please assume that you have been unsuccessful on this occasion, but I will retain your details for future roles. \n \n When applying to any role through Cobalt, your CV will never be shared with a client without your prior consent. Apply in confidence below or get in touch for a confidential chat.

We are working on behalf of a well-established and growing real estate development client to appoint an Assistant Development Manager. This is an excellent opportunity for a commercially minded individual to gain broad exposure across the full development lifecycle, working on a diverse pipeline of hotel, residential, commercial and mixed-use schemes. \n \n The Role \n \n Reporting into senior leadership, you will support the delivery of multiple development projects, from initial feasibility and planning through to construction and operational handover. \n This is a hands-on, varied position suited to someone looking to take the next step in their development career within a dynamic and entrepreneurial environment. \n \n \n Key Responsibilities \n \n \n Development & Financial Analysis \n\n • Undertake site financial appraisals and feasibility studies\n, • Build and maintain financial models\n, • Support bank facility structuring and loan processes\n, • Carry out financial covenant testing\n, • Monitor project budgets, costs and expenditure\n\n \n \n Planning & Design \n\n • Undertake planning appraisals across residential, hotels and commercial\n, • Review architectural designs (RIBA Stages 0–3)\n, • Liaise with planning case officers and manage submissions\n, • Review planning permissions and discharge conditions\n, • Lead on S106 reviews, negotiations and CIL considerations\n\n \n \n Project & Consultant Management \n\n • Liaise with and manage consultants, architects, engineers and viability specialists\n, • Assist with the appointment of consultants and agents (sales and lettings)\n, • Participate in and occasionally chair design team meetings\n, • Conduct regular site inspections and progress reviews\n\n \n \n Legal & Commercial Support \n\n • Assist with legal documentation including:\n, • ASTs, leases and contracts\n, • S106 agreements and unilateral undertakings\n, • JCT contracts and legal packs for funding and disposals\n, • Support legal processes relating to acquisitions, disposals and financing\n\n \n \n Delivery & Operations \n\n • Support project delivery to ensure a smooth transition into operation (“soft landing”)\n, • Coordinate utility applications and statutory approvals\n, • Manage street naming and numbering processes\n, • Support monthly project drawdowns and lender reporting\n\n \n \n Acquisitions & Market Insight \n\n • Conduct market research across residential, hotel and commercial sectors\n, • Identify and assess new development opportunities\n, • Support feasibility and acquisition analysis\n\n \n \n Candidate Profile \n \n \n Experience & Skills \n\n • Experience within real estate development, consultancy or investment\n, • Strong Excel capability\n, • Good understanding of UK planning system and development processes\n, • Knowledge of S106, CIL and real estate legal frameworks\n, • Familiarity with ERP/CRM systems (desirable)\n\n \n \n Personal Attributes \n\n • Excellent communication and negotiation skills\n, • Strong organisational and problem-solving ability\n, • A proactive, hands-on approach\n, • Ability to work under pressure and manage multiple projects\n, • Collaborative, with a team-oriented mindset\n\n \n

We are looking for an experienced and hands-on Maintenance Manager to oversee the day-to-day maintenance of a busy budget hotel near Tottenham Court Road. \n \n The property operates under two different hotel brands and includes below-ground guest rooms. The role will require someone who understands the practical challenges of maintaining a busy central London hotel and can ensure that guest rooms, public areas, plant rooms and back-of-house areas are kept safe, operational and well presented. \n \n You will be responsible for planned and reactive maintenance, managing contractors, carrying out regular property inspections and ensuring that any faults or defects are dealt with quickly. You will also support compliance checks, health and safety requirements, fire safety, water hygiene and the maintenance of key hotel systems and equipment. \n \n The successful candidate will work closely with the hotel management and operations teams to minimise disruption to guests and ensure maintenance issues are followed through to completion. You will also be responsible for monitoring maintenance costs, keeping accurate records and making sure contractors deliver work to the required standard. \n \n Previous maintenance experience within a hotel or similar hospitality environment is essential. You should have strong technical knowledge, good problem-solving skills and a practical, hands-on approach. Experience working with electrical, plumbing, HVAC or general building maintenance would be an advantage. \n \n This role would suit someone who is organised, reliable and comfortable working in a fast-paced hotel environment across two brands.

PRIVATE HOUSEHOLD MANAGER | LIVE-IN ESTATE | 24/7 \n Private Estate, approximately 2 hours from London \n £80,000–£120,000+ DOE | Exceptional package available \n High-spec live-in accommodation provided on the estate \n \n We are seeking an exceptional Household Manager to take full operational responsibility for a prestigious private estate. \n Five-star hospitality training and experience is highly desirable. The ideal candidate will have been developed within a genuine five-star luxury environment, or a highly sophisticated private household, with an instinctive understanding of impeccable service, presentation, discretion and personalised guest care. \n \n This is a senior, hands-on role overseeing: \n • Full household operations and presentation \n • Housekeeping, service and maintenance \n • Recruitment, leadership and development of staff \n • Contractors, suppliers and specialist artisans \n • Procurement, inventories and budgets \n • Guest stays, entertaining and private events \n • Preventative maintenance and projects \n • Principal and Family Office liaison \n \n We are particularly interested in candidates with senior experience in a substantial private household, estate, five-star boutique hotel or luxury private members’ club. \n \n The successful candidate will bring the standards and discipline of five-star hospitality into a private residence — ensuring it is impeccably managed, discreet and highly personalised, while never feeling like a hotel. \n Live-on-site is essential. High-spec accommodation is provided. \n If you have exceptional five-star hospitality or private household experience and are looking for a rare opportunity of this calibre, please get in touch.

Deployment Project Engineer / Site Project Engineer / Project Manager \n London and South West \n to £75,000 plus share options | Permanent \n \n Our client is a venture-backed clean energy engineering business. \n We are looking for a Deployment Project Engineer to own end-to-end delivery of 1MW modular systems, from the London factory into the field. \n \n Responsibilities \n\n • Overall project delivery from factory to site, including programme scheduling, Gantt charts, risk registers and budget tracking\n, • Managing civil subcontractors across groundworks, utility connections, wiring, pipeline routes and solar installation\n, • Ensuring site activity complies with CDM Regulations and UK Health and Safety requirements\n, • Aligning manufacturing timelines with deployment schedules alongside production and permitting teams\n, • Bridging HQ development and field operations\n\n \n Requirements \n\n • 3 to 5 years in construction or deployment project management for physical hardware or infrastructure\n, • Degree in engineering or physical sciences\n, • CDM Regulations and UK H&S compliance knowledge\n, • Technical literacy across civil, electrical and mechanical disciplines\n, • Subcontractor and multi-trade coordination experience\n, • Deployment in remote or resource-constrained environments is a strong advantage\n\n \n Logistics \n \n Five days on site, split between a London factory and project sites in the Swindon, South West area. Hotel accommodation provided for site work. Visa sponsorship and relocation support available. \n \n Similar Job Titles: Project Engineer, Site Project Engineer, Field Engineering Project Manager, Construction Project Engineer, Installation and Commissioning Project Engineer \n \n A second permanent vacancy is also open: Electrical Commissioning Engineer, same salary range, requiring BS7671 plus PLC, HMI and SCADA commissioning experience, ideally on process plant rather than data centres.

F&B Manager – Luxury Lifestyle Hotel, London \n Salary: Up to £60,000 + bonus \n \n We are looking for an ambitious and charismatic F&B Manager to join a luxury lifestyle hotel in London, overseeing a vibrant and high-quality food and beverage operation. \n \n This is an exciting opportunity for a hands-on hospitality leader who is passionate about exceptional service, great food and drink, and creating memorable guest experiences. You will play a key role in driving operational excellence, team performance and commercial success across the hotel's F&B outlets. \n \n Reporting into the senior F&B leadership team, you will take responsibility for the day-to-day operation of the hotel's F&B offering, ensuring consistently high standards across service, guest experience and commercial performance. \n \n Responsibilities: \n\n • Leading and motivating the F&B team, creating a positive and high-performance culture.\n, • Overseeing the daily operation of the hotel's restaurants, bars and wider F&B areas.\n, • Delivering exceptional, personalised service and ensuring the guest experience consistently reflects the hotel's luxury positioning.\n, • Managing rotas, staffing levels, training and team development.\n, • Working closely with the kitchen and wider hotel teams to ensure seamless service.\n, • Driving revenue through upselling, service standards and commercial initiatives.\n, • Monitoring departmental costs, labour and stock control to maximise profitability.\n, • Supporting menu development, events and F&B activations.\n, • Handling guest feedback and resolving issues quickly and professionally.\n, • Ensuring compliance with health & safety, licensing and food safety standards.\n, • Supporting the senior leadership team with F&B strategy and operational projects.\n\n \n Requirements: \n\n • We're looking for an experienced F&B professional who combines luxury service standards with a hands-on, energetic leadership style.\n, • You will ideally have:\n, • Previous F&B management experience within a luxury hotel, lifestyle hotel, premium restaurant or high-end hospitality environment.\n, • Strong knowledge of contemporary food and beverage operations.\n, • A genuine passion for hospitality, food, drink and guest experience.\n, • Proven experience leading, developing and motivating teams.\n, • Strong commercial awareness, with an understanding of budgets, labour costs and revenue generation.\n, • Excellent communication and interpersonal skills.\n, • A confident, visible and engaging leadership style.\n, • The ability to remain calm and organised in a fast-paced environment.\n, • A natural eye for detail and consistently high standards.\n

Associate Director Central LondonA medium sized multi-disciplined consultancy is looking for an Associate Director to lead large scale projects within the commercial, hotel and mix-used projects sectors. This consultancy with offices across the UK and Europe have a fantastic reputation for delivering well publicised projects with highly complex engineering.Within the role you will take up Team Manager duties of a small team of engineers while holding project manager/ project director duties on projects, coordinating MEP teams. Reporting to a board Director this is a fantastic role to get involved with day to day operations within a large multi – disc consultancy, being involved in resource management, financials, and leading QA. Candidates should have over 9 years working within a building services consultancy, be degree qualified and have a real passion for mechanical building services design engineering. Within 12 months the company see this person being promoted to Board Director with the opportunity for Equity options soon after. For more information please contact George Osborn on 07966 334905 or email George@ashbysconsulting.co.uk

DescriptionF&B ManagerAbout Hyatt Regency London BlackfriarsAbout Hyatt Regency London Blackfriars Hyatt Regency London Blackfriars is located next to Blackfriars Station in the heart of the City of London, within walking distance of St Paul’s Cathedral, Tate Modern and the South Bank. This Grade II listed five-star hotel stands on the historic site of King Henry VIII’s Bridewell Palace and features 205 stylish guestrooms and suites along with versatile meeting and event spaces. Dining experiences include NYnLON, a sophisticated yet relaxed bistro bringing the flavours of New York dining culture to London with East Coast classics and seasonal produce, and Leaf and Cane, a vibrant late night bar with live sports screenings, karaoke nights, a dynamic calendar of social events, premium beers and a lively social atmosphere.Colleagues have the opportunity to work in a distinctive historic setting while welcoming both international business travellers and leisure guests to central London.Duties & Responsibilities related to the F&B Manager roleLead the Food & Beverage department to deliver on the hotel’s purpose, brand promise, and strategic priorities.Oversee operations across all venues, ensuring service excellence, guest satisfaction, and strong financial performance.Develop and implement F&B marketing and social media strategies in collaboration with the Marketing team.Prepare and manage budgets, forecasts, and business plans, proactively controlling costs and maximising profitability.Drive upselling, menu engineering, and innovative concepts to stay competitive and exceed guest expectations.Support and coach colleagues through regular training, communication, and performance reviews, fostering a positive team culture.Ensure compliance with all financial, legal, health & safety, and hotel policies.Collaborate with leadership and other departments to ensure smooth operations and overall hotel success.About youYou are a dynamic Food & Beverage leader with a strong balance of strategic vision and hands-on operational expertise. Passionate about creating exceptional guest experiences, you inspire and coach your team to deliver personalized, high-quality service every day. You are commercially astute, with proven experience driving revenue, profitability, and brand visibility across multiple venues. Adaptable and collaborative, you thrive in a fast-paced environment while fostering a culture of care, growth, and innovation.As a F&B Manager at Hyatt Regency London Blackfriars you will enjoy all the benefits Hyatt has to offer:12 complimentary nights a year across Hyatt Hotels worldwideDiscounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!Free meals on duty50% discount on food and beverages when you dine as a guest at selected Hyatt HotelsUniform provided and laundered complimentaryHeadspace membership and access to our Employee Assistance ProgrammeContinuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwideAt Hyatt ‘We care for people so they can be their best’. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the ever-growing Hyatt family which has 1250 hotels in over 76 countries and is recognised as a Great Place to Work Company!Being part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities.Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care.Next steps: Apply today for this F&B Manager role and start your journey at Hyatt Regency London Blackfriars!Job Field: Bars/Restaurants/OutletsOrganization: Hyatt Regency London BlackfriarsSchedule: Full-timeJob Level: Administrative

Collinson is the global, privately-owned company dedicated to helping the world to travel with ease and confidence. The group offers a unique blend of industry and sector specialists who together provide market-leading airport experiences, loyalty and customer engagement, and insurance solutions for over 400 million consumers. Collinson is the operator of Priority Pass, the world’s original and leading airport experiences programme. Travellers can access a network of 1,500+ lounges and travel experiences, including dining, retail, sleep and spa, in over 650 airports in 148 countries, helping to elevate the journey into something special. We work with the world’s leading payment networks, over 1,400 banks, 90 airlines and 20 hotel groups worldwide.We have been bringing innovation to the market since inception – from launching the first independent global VIP lounge access Programme, Priority Pass to being the first to sell direct travel insurance in the UK through Columbus Direct and creating the first loyalty agency of its kind in the travel sector with ICLP. Today we still invest heavily in innovation to ensure that we continue to deliver superior customer experiences.Key clients include Mastercard, American Express, Cathay Pacific, British Airways, LATAM, Flying Blue, Accor, EasyJet, HSBC, Chase, HDFC.Our mission is focused on doing good beyond profit, which for us means we seek out opportunities for our people to share in our success and that we give back to the communities and people within which we work.Never short of ambition, the success of our business is delivered through the diverse and talented team of over 2,200 global colleagues.Lead DevOps EngineerThe RoleAs Lead DevOps Engineer, you'll own the design, reliability, scalability, security, and cost efficiency of our production platform - a zero-downtime, multi-region AWS environment running Kubernetes and serverless workloads and centralised AI enablement layers at scale. You'll set the technical direction for the DevOps team, driving and documenting the platform standards, practices, and tooling that champion DevEx, eases friction and keep our systems resilient and secure.This is a hands-on leadership role. You’ll architect and solve complex infrastructure challenges while mentoring and growing the engineers around you. You'll own our platform SLAs, serve as the platform advocate in cross-functional decisions, and act as the core authority on resilience, cost, security, and enablement.Key ResponsibilitiesPlatform Ownership - Own the end-to-end reliability, stability, and performance of our production platform. Enforce SLAs across availability, security posture, and resilience. Drive the measures, thresholds, and incident response standards the team operates to.Zero-Downtime Operations - Run and maintain a multi-region, zero-downtime platform. Own deployment strategies (blue/green, canary), traffic management, and failover patterns that ensure continuous availability under change and failure.Security & Compliance - Own the platform's security posture end to end: networking controls, IAM, KMS, secrets management, vulnerability management, and compliance against frameworks such as PCI DSS v4 and CIS Benchmarks. Work closely with security teams and act as the DevOps authority on audit and risk.DR & Business Continuity - Participate in disaster recovery strategy, automation, execution and continuous improvement.TCO & Cost Management - Drive the strategy on platform total cost of ownership, providing teams with clear cost-allocation visibility. Drive rightsizing, tagging strategy and architectural decisions that balance cost against reliability and developer experience.Infrastructure as Code & CI/CD - Set and maintain the standards for IaC (Terraform, Terragrunt). Ensure deployments are secure, fast, and auditable. Raise the bar on automation so routine operational tasks are eliminated, not managed.Observability - Own the observability strategy across the platform using Datadog. Define what good looks like: SLO/SLA dashboards, alerting thresholds, runbooks, and the feedback loops that let teams act on signals before users feel them.Team Leadership & Mentoring - Lead and grow a team of DevOps engineers. Set technical direction, conduct design reviews, and create an environment where engineers take ownership. Actively mentor and develop less experienced engineers, helping them move from task execution to platform thinking.AI & Automation - Lead the team's adoption of AI-assisted operations - embedding AI into CI/CD pipelines, runbook automation, incident response, and developer tooling. Define where AI adds real leverage and own its safe integration into the platform.Your ExperienceDeep expertise with AWS at scale: EKS (Automode), Lambda, EC2, RDS/Aurora, multi-region networking (VPC + Endpoints, Transit Gateway, Network Firewall, WAF, API Gateway), security services (IAM, KMS, Secrets Manager, SCPs, Security Hub, GuardDuty) and AI tooling (Bedrock Agentcore).Proven ownership of a production-grade EKS platform with zero-downtime deployments - ArgoCD, Istio, blue/green and canary strategies are second nature.Terraform expert. You've set the IaC standards for a team, not just followed them.Automation & CI/CD - Be an authority on CI/CD pipelines to automate fast, secure and seamless deployments, with a strong emphasis on improving developer experience to automate routine tasks and improve operational efficiency.Experience embedding AI into SLDC workflowsHands-on DR experience: automated backup, multi-region/az failover, AWS FIS testing, and formal DR exercises with defined RTO/RPO targets.Familiarity with security - you've worked within a compliant environment, and you're comfortable in security audits and risk conversations. You're comfortable with security tooling such as CrowdStrike and Rapid7, SIEM/SOC.Observability ownership with Datadog (or equivalent) - you've defined SLOs, built the dashboards, and set the alerting culture.Experience leading or mentoring a DevOps team - you can set direction, manage technical debt conversations, and grow engineers.Comfortable with Python, Bash, Ansible, Helm, and GitHub Actions.Collinson is an equal opportunity employer and welcomes differences in all their forms including: colour, race, ethnicity, gender identity, sexual orientation, neurodivergence, family status, age, individuals with disabilities and people from all backgrounds, cultures and experiences as we strongly believe this contributes to our on-going success.We are focused on continually evolving our purpose driven, high performing culture, providing an environment where our people have the opportunity to achieve their full potential and do interesting and meaningful work. Our company values are: Take Action, Do the right thing, One team and Be insight led. These help guide everything we do internally in terms of how we think, act and interact, right through to how we deliver value to our customers and clients.In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).If you need any extra support throughout the interview process, then please email us at ukrecruitment@collinsongroup.com

Company DescriptionRaffles Hotels & ResortsThe Birthplace of stories and legends since 1887, Raffles is a legendary brand, steeped in history and loved by generations past, present and future. Raffles, at distinguished landmark addresses around the world, is the vibrant heart of its destination, curating experiences that are culturally enriching, intellectually stimulating and always respectful of local communities, heritage and the environment. About Raffles London Raffles London at The OWO on London’s Whitehall, unites the allure and heritage of Raffles with one of the world’s most historic addresses with a name is synonymous with luxury, glamour, and extraordinary adventure. This fine Grade II listed Edwardian building has been transformed with 120 rooms and suites along with a collection of 85 exceptional branded residences. Within The OWO destination there are a total of nine restaurants and three bars, including one by our signature chef Mauro Colagreco. The Guerlain spa and Pillar Wellness offer the latest in wellbeing, and a 600 seated-capacity grand ballroom, The Whitehall, is perfect for all kinds of special occasions and events.Within these much-storied walls, where legendary statesmen and women once shaped the modern world, guests are now invited to discover new and inspiring emotions and connections. At Raffles, you arrive as a guest, leave as a friend and return as family. Job DescriptionScope Of Position To sell and plan high profile corporate and social events at Raffles London and to deliver exceptional service whilst doing so. To assist with leading the Events Department, training and coaching the team and taking on managerial tasks as required. To develop new business, and to contribute to projects to strengthen the positioning of the events department as required.Responsibilities OperationTo sell and plan events, including taking initial enquiries, preparing proposals, sending contracts, negotiating pricing, preparing event orders, planning and executing events to the highest level and in-line with Raffles London standards.To be present at the event, to provide a smooth link for the client to the operations team and to support in the seamless running of the event for the client.To build up a portfolio of regular clients and to encourage repeat business.To develop new events business and to take proactive action to do so.To conduct site visits and entertain guests.To prepare forecast reports, review P&L reports and to deputise at management meetings if needed, taking relevant action where required.To maintain an up-to-date knowledge of event trends and think innovatively to create and offer new and exciting event experiences at Raffles London.Additional responsibilities in absence of line manager or senior employee.Performs other duties as required or assigned including working in a different department or restaurant, than usually assigned.Health and SafetyEnsure that all potential and real hazards are reported immediately and rectified.Be fully conversant with all departmental Fire, Emergency and Bomb procedures.Ensure the safety of the persons and the property of all within the premises, by strict adherence to existing laws, statues and applicable ordinances, and by anticipating possible and probable hazards and conditions and either correcting them or pre-planning a defence against them.Stimulate and encourage a general awareness of Health and Safety in relation to all tasks and activities undertaken in the department.QualificationsQualifications, Skills & ExperienceEssentialRecent experience in event management in a similar roleStrong understanding of revenue management and guidelines to maximise event profit.Market knowledge of competitors and event industry trends.A proven track record and ability to provide high levels of service under pressure.Exceptional communication and customer service skills, both written and spoken.Strong time management skills with the ability to multi-task while maintaining an immaculate and professional appearance.An understanding and willingness to contribute to a 24h operational schedule when required.DesirableKnowledge of Delphi fdc and salesforce and Opera PMSPrevious experience within a luxury hotel environment working with LQA, Forbes 5 or equivalent standards.Additional InformationAdditional InformationEmployee Benefits: Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits.28 days holiday including bank holidays plus a day extra for every year of your service up to 5 years (35 Days).Staff meals whist on duty.Free dry cleaning for uniform.Employer pension contribution of 3%Enhanced sick pay.Enhanced maternity, paternity and adoption pay.Life Assurance 1x salaryEmployee assistance program, including virtual GP and financial advice.Season ticket loans and cycle to work scheme.Colleague gifting to celebrate special occasions.Paid days off to move house or give back time to a charity of your choice.Internal learning and development programmes tailored to you. Fun-filled events, whether that’s a pub quiz, team run or festive party.Employee benefit card offering discounted rates of up to 30% at Accor worldwide and Raffles London F&B outlets.Worldwide development opportunities across Accor’s extensive brand portfolio.Our ValuesRespect: We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity. Excellence: We make genuine connections, and we cherish every opportunity to make the people around us feel special.Belonging: We celebrate our differences. We support each other and we always stand together.Empowerment: We have authority to take initiative and anticipate moments that create unforgettable experiences. Integrity: We build trust through mutual respect and being authentic.Diversity & InclusionRaffles is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.About the Application Process: At Raffles, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.We aim to respond to every application promptly, however if you do not hear form us within 2 weeks, please assume your application has not been successful at this time.SummaryType: Full-timeFunction: OtherExperience level: Mid-Senior LevelIndustry: Hospitality

Collinson is the global, privately-owned company dedicated to helping the world to travel with ease and confidence. The group offers a unique blend of industry and sector specialists who together provide market-leading airport experiences, loyalty and customer engagement, and insurance solutions for over 400 million consumers. Collinson is the operator of Priority Pass, the world’s original and leading airport experiences programme. Travellers can access a network of 1,500+ lounges and travel experiences, including dining, retail, sleep and spa, in over 650 airports in 148 countries, helping to elevate the journey into something special. We work with the world’s leading payment networks, over 1,400 banks, 90 airlines and 20 hotel groups worldwide.We have been bringing innovation to the market since inception – from launching the first independent global VIP lounge access Programme, Priority Pass to being the first to sell direct travel insurance in the UK through Columbus Direct and creating the first loyalty agency of its kind in the travel sector with ICLP. Today we still invest heavily in innovation to ensure that we continue to deliver superior customer experiences.Key clients include Mastercard, American Express, Cathay Pacific, British Airways, LATAM, Flying Blue, Accor, EasyJet, HSBC, Chase, HDFC.Our mission is focused on doing good beyond profit, which for us means we seek out opportunities for our people to share in our success and that we give back to the communities and people within which we work.Never short of ambition, the success of our business is delivered through the diverse and talented team of over 2,200 global colleagues.Purpose of the JobAs a Senior Product Manager – Commerce & Valuation, you will own the product strategy, roadmap and delivery of commerce and valuation capabilities that enable customers, partners and internal teams to discover, price, build and purchase relevant travel experiences with confidence.Working closely with Engineering, Data, Commercial, Partnerships, Operations and other Product teams, you will define and deliver the product capabilities needed to power pricing, valuation, search, basket and checkout journeys across our digital ecosystem. You will ensure these capabilities are scalable, commercially effective and designed to support a broad range of products, markets, partners and customer propositions.You will play a key role in shaping the tools and platforms that enable dynamic pricing, offer configuration, inventory presentation, product valuation and basket construction. This includes both customer-facing commerce experiences and the back-end product tooling required to manage, optimise and operationalise those experiences effectively.You will combine strong product management discipline with commercial awareness and technical understanding, ensuring product decisions are grounded in customer needs, business value, operational scalability and data-led insight.Acting as the bridge between business strategy and technical delivery, you will translate complex commerce, pricing and valuation needs into clear product requirements, prioritised roadmaps and measurable outcomes.Key ResponsibilitiesOwn the product vision, strategy and roadmap for commerce and valuation capabilities, ensuring alignment with customer needs, commercial objectives and wider business priorities.Define and prioritise product capabilities that support pricing, product valuation, basket, checkout and related commerce journeys.Translate complex business problems into clear product requirements, user stories, acceptance criteria and Product Requirements Documents.Work closely with Engineering and Architecture teams to define scalable back-end tooling and services that can power search, basket, pricing and offer presentation.Partner with Commercial, Partnerships and Finance teams to understand pricing models, commercial rules, valuation logic and revenue opportunities.Define requirements for tools that allow teams to configure, manage and optimise pricing, product availability, merchandising and basket behaviour.Ensure commerce and valuation capabilities are designed to support flexible product propositions, including travel experiences, upgrades, bundles, partner offers and ancillary services.Collaborate with Data and Analytics teams to define product success metrics, commercial KPIs and performance reporting requirements.Use customer behaviour, conversion, basket, search and revenue data to identify opportunities to optimise product performance and commercial outcomes.Lead cross-functional delivery with Engineering, Design, Data, Commercial and Operations teams within Agile delivery environments.Manage product backlogs, prioritisation decisions and trade-offs, balancing customer value, commercial impact, technical complexity and operational feasibility.Support the development of platform capabilities that can be reused across multiple markets, partners, channels and product lines.Identify opportunities to improve automation, reduce operational effort and increase consistency in how pricing and commerce capabilities are managed.Champion best practice in product management, including discovery, experimentation, outcome-led prioritisation and evidence-based decision making.Communicate product plans, priorities and progress clearly to senior stakeholders, delivery teams and business partners.Manage risks, dependencies and delivery challenges, ensuring issues are surfaced early and resolved collaboratively.Keep informed of commerce, pricing, marketplace and travel technology trends, applying relevant insight to product strategy and roadmap development.Knowledge, Skills and Experience Required• Significant experience in Product Management within a digital, commerce, marketplace, travel, loyalty, fintech or platform-based environment.• Proven experience owning complex product capabilities from discovery through to delivery, launch and optimisation.• Strong understanding of digital commerce journeys, including search, basket, checkout, pricing, merchandising and conversion optimisation.• Experience building or managing pricing-based tools, valuation capabilities, offer engines, rules-based systems or commercial configuration tools.• Experience working on back-end product tooling, internal platforms or operational systems that support customer-facing digital experiences.• Ability to define clear product requirements for technically complex systems, APIs, services, data flows and platform capabilities.• Strong commercial awareness, with the ability to connect product decisions to revenue, margin, customer value and operational efficiency.• Experience working closely with Engineering teams to deliver scalable, reliable and reusable product capabilities.• Experience using data and analytics to monitor product performance, customer behaviour, conversion, basket value and commercial outcomes.• Comfortable working with ambiguity and complexity, with the ability to create clarity, structure and momentum across cross-functional teams.• Strong stakeholder management skills, with the ability to influence senior stakeholders and align teams around clear priorities.• Experience working in Agile delivery environments, including backlog management, sprint planning and iterative product development.• Excellent communication skills, with the ability to explain technical and commercial concepts to both technical and non-technical audiences.• Strong problem-solving skills, with a practical, outcome-focused approach to product delivery.• Familiarity with marketplace, travel retail, loyalty, airport experiences, ancillary revenue or partner distribution models would be beneficial.• A customer-focused mindset, with a passion for building products that make complex journeys simple, relevant and commercially effective.Why Join Us?At Collinson, you’ll help shape the commerce and valuation capabilities that underpin a global portfolio of digital products used by millions of travellers.Working at the intersection of Product, Engineering, Commercial, Data and Partnerships, you’ll play a critical role in defining how customers discover, value, combine and purchase travel experiences across our ecosystem. You’ll help build the tools and platforms that make our commerce capabilities more scalable, flexible and commercially powerful.If you’re passionate about building products that connect customer needs with commercial growth, and you enjoy turning complex platform challenges into simple, effective product experiences, we’d love to hear from you.Collinson is an equal opportunity employer and welcomes differences in all their forms including: colour, race, ethnicity, gender identity, sexual orientation, neurodivergence, family status, age, individuals with disabilities and people from all backgrounds, cultures and experiences as we strongly believe this contributes to our on-going success.We are focused on continually evolving our purpose driven, high performing culture, providing an environment where our people have the opportunity to achieve their full potential and do interesting and meaningful work. Our company values are: Take Action, Do the right thing, One team and Be insight led. These help guide everything we do internally in terms of how we think, act and interact, right through to how we deliver value to our customers and clients.In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).If you need any extra support throughout the interview process, then please email us at ukrecruitment@collinsongroup.com

Collinson is the global, privately-owned company dedicated to helping the world to travel with ease and confidence. The group offers a unique blend of industry and sector specialists who together provide market-leading airport experiences, loyalty and customer engagement, and insurance solutions for over 400 million consumers. Collinson is the operator of Priority Pass, the world’s original and leading airport experiences programme. Travellers can access a network of 1,500+ lounges and travel experiences, including dining, retail, sleep and spa, in over 650 airports in 148 countries, helping to elevate the journey into something special. We work with the world’s leading payment networks, over 1,400 banks, 90 airlines and 20 hotel groups worldwide.We have been bringing innovation to the market since inception – from launching the first independent global VIP lounge access Programme, Priority Pass to being the first to sell direct travel insurance in the UK through Columbus Direct and creating the first loyalty agency of its kind in the travel sector with ICLP. Today we still invest heavily in innovation to ensure that we continue to deliver superior customer experiences.Key clients include Mastercard, American Express, Cathay Pacific, British Airways, LATAM, Flying Blue, Accor, EasyJet, HSBC, Chase, HDFC.Our mission is focused on doing good beyond profit, which for us means we seek out opportunities for our people to share in our success and that we give back to the communities and people within which we work.Never short of ambition, the success of our business is delivered through the diverse and talented team of over 2,200 global colleagues.Purpose of the jobAs Senior Product Manager – Deals & Tiering, you will own the strategy, evolution, and delivery of Collinson's commercial deals and tiering capabilities.You will define how commercial deals are structured, configured, and managed, ensuring they are scalable, flexible, and capable of supporting both today's client requirements and future product innovation.This role sits at the heart of our commercial platform, balancing long-term strategic thinking with day-to-day product leadership. You will work closely with Commercial, Client Management,Operations, Engineering, Finance, and Product teams to evolve the platform while ensuring successful delivery of new capabilities.You will own the product vision for deal configuration, customer tiering, entitlement structures, and benefit management, enabling clients to create differentiated customer experiences while simplifying operational complexity. Success requires strong commercial awareness, exceptional stakeholder management, structured problem solving, and the ability to translate complex business requirements into scalable product capabilities.Key Responsibilities· Develop and drive a clear, innovative product roadmap, securing buy-in from internal and external stakeholders.· Lead the end-to-end definition, development, and delivery of digital experiences that enhance customer engagement.· Oversee product launches, collaborating with leadership, engineering, and cross-functional teams.· Translate business needs into high-quality product requirements and secure alignment across teams.· Utilize data-driven insights to define new features, optimize existing products, and drive business outcomes.· Work closely with engineering, UX/UI, and delivery to ensure seamless execution.· Establish mechanisms for cross-functional collaboration, stakeholder management, and issue resolution.· Continuously analyse market trends, competitor insights, and performance metrics to inform strategy.Knowledge, skills and experience required· Proven track record of building and scaling successful digital products.· Experience in product management within a tech-first, customer-centric environment.· Strong expertise in agile methodologies, rapid prototyping, and data-driven decision- making.· Ability to own and drive product roadmaps while aligning with business priorities.· Exceptional stakeholder management and cross-functional collaboration skills.· Strong analytical mindset, with experience in data analysis, market research, and business case development.· Skilled in mentoring and leading product teams to deliver high-impact results.· Excellent problem-solving, decision-making, and prioritisation abilities.Collinson is an equal opportunity employer and welcomes differences in all their forms including: colour, race, ethnicity, gender identity, sexual orientation, neurodivergence, family status, age, individuals with disabilities and people from all backgrounds, cultures and experiences as we strongly believe this contributes to our on-going success.We are focused on continually evolving our purpose driven, high performing culture, providing an environment where our people have the opportunity to achieve their full potential and do interesting and meaningful work. Our company values are: Take Action, Do the right thing, One team and Be insight led. These help guide everything we do internally in terms of how we think, act and interact, right through to how we deliver value to our customers and clients.In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).If you need any extra support throughout the interview process, then please email us at ukrecruitment@collinsongroup.com

Company DescriptionCompany DescriptionRaffles Hotels & ResortsThe Birthplace of stories and legends since 1887, Raffles is a legendary brand, steeped in history and loved by generations past, present and future. Raffles, at distinguished landmark addresses around the world, is the vibrant heart of its destination, curating experiences that are culturally enriching, intellectually stimulating and always respectful of local communities, heritage and the environment. About Raffles London Raffles London at The OWO on London’s Whitehall, unites the allure and heritage of Raffles with one of the world’s most historic addresses with a name is synonymous with luxury, glamour, and extraordinary adventure. This fine Grade II* listed Edwardian building has been transformed with 120 rooms and suites along with a collection of 85 exceptional branded residences. Within The OWO destination there are a total of nine restaurants and three bars, including one by our signature chef Mauro Colagreco. The Guerlain spa and Pillar Wellness offer the latest in wellbeing, and a 600 seated-capacity grand ballroom, The Whitehall, is perfect for all kinds of special occasions and events.Within these much-storied walls, where legendary statesmen and women once shaped the modern world, guests are now invited to discover new and inspiring emotions and connections. At Raffles, you arrive as a guest, leave as a friend and return as family. Job DescriptionSCOPE OF POSITION Your role will be responsible for leading and managing the sales deployment for the Europe (East), Russia CIS and Asia Leisure markets.Responsible for ensuring all sales calls and leads are fully followed up and logged in line with the Raffles standards. Building relations and growing recognition of the hotel. Achieving time sensitive and budget targets.Be on site to meet and greet clients, work with operations and concierge teams to ensure guests needs are met and ensuring smooth and efficient service and the ability to pre-empt and deliver a luxurious and high-quality level of service.RESPONSIBILITIES (OR AREAS OF RESPONSIBLITIES FOR SENIOR POSITIONS)OperationTo fully penetrate the assigned markets for Leisure sales for Raffles London and build its reputation as one of the top tier luxury hotels in London for official delegations, business, leisure, family and extended stays To work with the Director of Sales & Marketing and the Director of Sales to create and implement a sales strategy in accordance with budgetTo attend sales missions, networking events, trade shows and exhibitions as requiredTo prospect opportunities through telephone calls, virtual presentations and in-person visits to research, penetrate and develop new accountsTo identify and lead the account management of key clients to ensure revenue is maximizedTo create a portfolio of top accounts and keep consistently updatedTo identify potential changes in the market in a timely manner and pivot to ensure that revised strategies are quickly in place in order to stimulate alternative demand channelsTo monitor competitor activity in the market and to be consistently up to date with school holiday schedules, state visits, cultural occasions and political and economic changeTo coordinate logistics & funding and accompany fam trips to Raffles London in order to increase awareness, knowledge and loyalty among key opinion leaders and top bookers from mainland Europe. To work closely with the on-property Reservations Team to ensure all requests are dealt with in a timely manner and are presented with creativity and imaginationTo have a good understanding of revenue management and work collaboratively with the Director of Revenue Strategy to in order to achieve hotel goalsTo manage the sales system to ensure all information is correct and updated and that all bookings, enquiries and activities are logged to maintain a comprehensive account management system and clean databaseTo work within the boundaries of the budgeted and forecasted sales expensesTo ensure payment schedules are made clear to clients and are adhered to at all times To submit reports to the Director of Sales when required To ensure clear, positive and regular communication with the Accor National Account Managers, the Regional Sales Offices and the Luxury Sales Team and to work collaboratively to achieve all goalsTo work with the Director of Sales and the Director of Communications on trade marketing pieces and other ad hoc marketing and promotional activities that will support the sales strategyTo be entrepreneurial, highly creative and think beyond the boundariesTo have a very strong knowledge of hotel operations and be ‘hands on’ for VIP arrivals, delegations and throughout high-profile staysTo take time to get to know customers, to build lasting relationships and be always committed to service excellenceAdditional responsibilities in absence of line manager or senior employee.Performs other duties as required or assigned including working in a different department or restaurant, than usually assigned.Leadership To attend and represent the department at daily meetings etc. as requiredTo support the wider team and assist with trouble shooting and resolving client and guest challenges as neededTo strive for high standards across the department and to suggest and implement improvements where neededHealth and SafetyEnsure that all potential and real hazards are reported immediately and rectifiedBe fully conversant with all departmental Fire, Emergency and BOMB proceduresEmergency procedures are rehearsed regularly with attendance records, implemented and enforced to provide for the security and safety of guests and employeesEnsure the safety of the persons and the property of all within the premises, by strict adherence to existing laws, statues and applicable ordinances, and by anticipating possible and probable hazards and conditions and either correcting them or pre-planning a defence against themStimulate and encourage a general awareness of Health and Safety in relation to all tasks and activities undertaken in the departmentQualificationsQUALIFICATIONS, SKILLS & EXPERIENCEEssentialPrevious experience working in European Leisure salesSomeone who is organised and efficientSomeone who possesses excellent interpersonal and communication skillsSomeone who has a minimum of 3 years’ experience in a similar role in a luxury environment Someone who has an extensive network of contacts and relationships within the European marketAdditional InformationWhy join our Raffles team? Employee Benefits: Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits.28 days holiday including bank holidays plus a day extra for every year of your service up to 5 years (35 Days).Staff meals whist on duty.Free dry cleaning for uniform.Employer pension contribution of 3%Enhanced sick pay.Enhanced maternity, paternity and adoption pay.Life Assurance 1x salaryEmployee assistance program, including virtual GP and financial advice.Season ticket loans and cycle to work scheme.Colleague gifting to celebrate special occasions.Paid days off to move house or give back time to a charity of your choice.Internal learning and development programmes tailored to you. Fun-filled events, whether that’s a pub quiz, team run or festive party.Employee benefit card offering discounted rates of up to 30% at Accor worldwide and Raffles London F&B outlets.Worldwide development opportunities across Accor’s extensive brand portfolio.What are the Raffles Values? Respect: We value the needs ideas and individuality of others; we treat everyone with fairness and dignity.Belonging: We celebrate our differences. We support each other and we always stand together.Integrity: We build trust through mutual respect and being authentic.Empowerment: We have the authority to take initiative and anticipate moments to create unforgettable experiences.Excellence: We make genuine connections and we cherish every opportunity to make the people around us feel special.Diversity & InclusionRaffles is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.About the Application Process: At Raffles, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.We aim to respond to every application promptly, however if you do not hear form us within 2 weeks, please assume your application has not been successful at this time.SummaryType: Full-timeFunction: OtherExperience level: DirectorIndustry: Hospitality

You will work closely with Food & Beverage Manager and General Manager, leading and evolving the F&B operations at the hotel, driving revenue, ensuring that brand standards are met, and guests' expectations are exceeded.

Were looking for an excellent hotel operator to take responsibility for the day-to-day operation and guest experience at The Goodenough Hotel, our independent four-star hotel in the heart of Bloomsbury. The Goodenough Hotel, Mecklenburgh Square, Bloomsbury, London. Full time, including Duty Manager

The successful candidate will have comprehensive knowledge of all aspects of night operations, including accounting procedures. NIGHT MANAGER LOSCAR LONDON HOTEL. Reporting to the Director of Front of House you will be responsible for the safety and security of all guests and staff as the smooth ru

Maintenance Engineer Location: Kensington, London Salary: £37,000 - £43,000 per annum (depending on qualifications and experience) Hours: 5 days a week, 9:00am - 5:30pm (flexibility required), with a weekend duty management rota Our client is seeking an experienced Maintenance Engineer to join a prestigious luxury residential development in Central London. This is a hands-on leadership role suited to a qualified engineer who enjoys carrying out reactive maintenance while overseeing the day-to-day engineering operation. You will lead by example, ensuring the highest standards of service are delivered to residents while managing contractors and supporting the wider building operations team. Maintenance Engineer Key Responsibilities Lead and oversee the day-to-day engineering operation. Carry out reactive maintenance, fault finding, repairs and diagnostics across the building. Supervise and coordinate specialist contractors and maintenance works. Manage two on-site subcontracted Residence Engineers and M&E contractors. Plan, organise and monitor preventative maintenance programmes. Ensure all statutory compliance and health & safety requirements are met. Maintain excellent communication with residents, contractors and the building management team. Support the General Manager with engineering operations and service delivery. Participate in the weekend duty management rota with the other Team Leaders. Requirements Proven engineering experience within luxury residential, 5-star hotel or high-end commercial environments. HVAC qualification. BMS knowledge and experience. Plumbing qualification. Electrical qualifications are highly desirable. Knowledge of swimming pool plant would be advantageous Strong fault-finding and diagnostic skills. Comfortable remaining hands-on while leading the engineering function. Salary & Benefits £37,000 - £43,000 per annum depending on qualifications and experience. 5.6 weeks' annual leave (inclusive of Bank Holidays). TPBN1_UKTJ

Job Title: Experienced HGV Class 1 Hiab Driver Location: Leicester Salary: £18.00 per hour Job Type: Permanent, Full Time Technical Surfaces Ltd is the UK's leading artificial sports surface maintenance company. Based at our head office in Leicester, this role covers the whole of the UK and also services our office in Falkirk, Scotland. The Role We are looking for an experienced HGV Class 1 HIAB Driver to safely and efficiently transport and deliver goods and materials to customers and sites throughout the UK. You will operate a Class 1 (C+E) HGV with HIAB crane, using forklifts, Avant loaders and ramps where required. You will be responsible for safely loading, unloading and securing materials and machinery, completing deliveries professionally and on time, and maintaining high standards of vehicle, crane and load safety. The role also involves actively supporting our maintenance teams on site. This may include operating the HIAB, forklift or Avant to assist with works, such as loading bagged material into a dumper. Where required, you will remain on site for the duration of the works and work as part of the maintenance team. A member of the maintenance team may also travel in your vehicle to and from site. The position involves tramping and overnight stays away from home, including multi-day journeys across different UK locations. Main Duties & Responsibilities Safely operate a Class 1 (C+E) HGV and HIAB crane. Load and unload materials and machinery using HIAB, forklift, Avant and ramps where required. Correctly secure loads and ensure safe weight distribution and load restraint. Carry out daily vehicle, crane and equipment safety checks. Complete deliveries and collections on time, following planned routes and instructions. Liaise with the Operations Manager regarding efficient routes for larger works. Comply with UK road transport, drivers' hours, Working Time and health & safety regulations. Complete delivery paperwork, digital records and vehicle defect reports accurately. Maintain the vehicle and crane in a clean, safe and roadworthy condition. Communicate professionally with customers, site staff and transport planners. Assist maintenance teams with onsite works and loading/unloading activities. Represent Technical Surfaces Ltd professionally at all times. Undertake tramping and overnight stays away from home. About You - Skills & Experience The ideal candidate will have: Full HGV Class 1 (C+E) licence and relevant driving experience. HIAB/lorry loader crane qualification and practical experience. Forklift and/or Avant loader qualification and experience. Experience with tramping and overnight stays. Previous UK-wide delivery and multi-drop experience. Good knowledge of UK roads and route planning. Experience safely loading, unloading and securing a variety of goods and materials. Strong understanding of load safety, weight distribution and load restraint. Knowledge of drivers' hours, tachograph and Working Time Regulations. Confidence operating HIAB equipment in a variety of environments, including customer sites. Good vehicle awareness and ability to complete safety checks. Reliability, punctuality and the ability to work independently and as part of a team. Flexibility regarding working hours, travel and overnight stays. Good communication and customer service skills. A professional attitude and strong commitment to health and safety. Ability to maintain accurate records and complete delivery documentation. You must also be willing to actively assist the maintenance team when required and work collaboratively to ensure onsite works are completed efficiently. Package & Remuneration £18.00 per hour Contracted 40-hour week Typical working week of 50-55 hours, paid at the same hourly rate Monday-Friday working pattern Optional weekend work paid at time and a half Overnight stay bonus Stop-out subsistence allowance for food and drink Company-arranged and paid hotel accommodation Modern, well-maintained HGV and HIAB equipment Company uniform and PPE provided Company mobile phone Pension scheme Full training and ongoing support Consistent work with a professional and supportive team 20 days' annual leave plus Bank Holidays Additional annual leave day for every full two years of service, up to a maximum of 25 days Please click the APPLY button to submit your CV and Cover Letter. Candidates with experience or relevant job titles including Class 1 Driver, HGV Driver, HGV Class 1 Driver, Logistics Driver, Transport Driver, Delivery Driver, HIAB Driver, HIAB Operator or HIAB Operative may also be considered. TPBN1_UKTJ

Description Commercial Director - Rezcontrol ClearCourse | United Kingdom | Hybrid To be considered for this role, you must have direct, hands on experience with hotel SaaS systems. Applications without this will not be progressed. Rezcontrol is the property management system, booking engine and channel manager behind independent hotels, boutique properties and pubs with rooms across the UK. We are looking for the person who will take it to the next level in the market. As Commercial Director you own Rezcontrol: revenue, growth, customers and the reputation of the brand. You will also be the face of it. Known to hoteliers, present at the events that matter, credible in a room of owners and general managers, and personally trusted by our largest customers. The priority is new business. You will build the pipeline, the partnerships and the reference base that put Rezcontrol on every shortlist in the independent and boutique hotel market. You will lead a small, capable team, work alongside directors across the ClearCourse hospitality vertical, and have the wider ClearCourse software and payments business behind you. What success looks like: Recurring revenue growing by more than 10% a year. New logos won across independent hotels, boutique properties, pubs with rooms and small groups, with you personally involved in the biggest deals. Customers staying, with retention improving year on year. ClearAccept payments attached to every new deal and adoption growing across the existing base. Rezcontrol visible and talked about in the UK hotel sector, with a growing list of customers happy to act as a reference. A product roadmap that generates new revenue, improves retention and is delivered successfully. Key Accountabilities: 01: Growth and commercial performance Own the Rezcontrol number: recurring revenue, new bookings and retention. Lead new business from the front. Run the pipeline, coach the team, and stay close to the biggest opportunities. Set pricing, packaging and positioning, and respond quickly when competitors move. Attach ClearAccept payments to every new deal and grow payment adoption across the base. 02: Market presence Be the public face of Rezcontrol: at events, on social media, and in front of customers. Build a strong reference base across boutique hotels, pubs with rooms and small groups, and use it in every sale. Own the partner network that influences PMS choice: distribution and OTA partners, integration partners, consultants and industry associations. Work with marketing to build demand and lift Rezcontrol's share of voice in the sector. 03: Product direction Set the direction for the product against the revenue plan: what we build, what we invest in, and why. Work with the product and engineering leads to keep a clear, prioritised roadmap. Keep that roadmap grounded in how hotels actually run: front desk, distribution, rates and guest experience. Push AI into the product where it creates genuine value for customers and for the business. 04: Customers and team Own the customer experience end to end, from first sale through onboarding to renewal. Be the senior point of contact when a strategic account needs one. Shape the right support model for a 24 hour industry with our central support team. Build and lead a small, high performing commercial team, and develop the next leaders within it. Requirements Required skills and experience: A track record of selling technology into hotels, with credibility at owner, general manager and operations director level. Strong commercial instinct with the ability to set strategy, govern pricing, and manage performance across a balanced scorecard of growth and retention metrics. Hotel PMS experience preferred. Booking engine, channel manager, revenue management, hotel EPOS or hospitality payments experience is also welcome. Real new business results in the independent and small group hotel market, not just management of an existing base. A working understanding of how hotels run and make money: front desk, distribution, OTA connectivity and commission, occupancy and RevPAR. Experience owning a revenue target or a P&L in a SaaS business. Experience leading a small commercial team, hands on rather than through layers. Happy to travel around the UK to meet customers, prospects and partners. Desired skills and experience: Experience in a private equity backed or acquired business. An existing network across UK independent hotels, boutique groups and pub with rooms operators. Experience selling or attaching embedded payments alongside software. Working knowledge of Rezcontrol's competitive landscape, including platforms such as Mews, Clock PMS, Protel, Opera Cloud, or equivalent. Practical use of AI tools in commercial work. Required behaviours and attributes: A genuine passion for hotels and hospitality. In this sector, credibility is earned by understanding the operator's day. A hands-on approach to commercial leadership. Equally at home in the detail with a customer and presenting to senior leadership. High ownership mentality: sets the standard, takes full responsibility for outcomes, and does not wait for direction. Collaborative and collegiate in cross-functional work, particularly with product, implementation, and the wider ClearCourse group. Data-led in decision-making, with the ability to translate a balanced scorecard of KPIs into clear priorities and communicate progress with confidence. Resilient and adaptable in a fast-moving, acquisition-driven business environment where priorities can shift quickly. Embodies ClearCourse values of working better together and actively shapes the culture of Rezcontrol. Benefits Competitive base salary with uncapped commission 25 days holiday plus bank holidays Hybrid and flexible working options Private medical cover Health cash plan Life assurance Access to the Calm wellbeing app Perkbox employee benefits platform Enhanced parental leave Cycle to work scheme Volunteering days Employee Assistance Programme Ongoing learning, development, and career progression across the ClearCourse Group TPBN1_UKTJ

We are looking for a Finance Manager / Management Accountant to join a growing team, supporting the day-to-day financial operations of a hotel in one of Belfast's most iconic locations. This is a unique opportunity to work across a well-established international hotel brand within a single vibrant destination. This is a property-based Finance Manager/Management Accountant role, responsible for the day-to-day financial operations of the hotel and reporting into the Financial Controller. As the FC splits their time between Head Office and the property, this role is the primary on-site finance presence — ensuring accurate reporting, strong financial controls, and effective day-to-day support to the General Manager and hotel leadership team. Previous hotel accounting experience is essential, given the on-site nature of the role and the level of autonomy required between FC visits. What You'll Do Financial Reporting & Controls Prepare monthly management accounts, including review and commentary Manage the general ledger and day-to-day journal postings Carry out daily revenue checks and reconcile income audit reports Support the General Manager with financial performance analysis and cost control Act as the day-to-day finance point of contact on-site, escalating to the FC as needed Candidate Profile Essential: previous experience in hotel accounting, ideally within a branded/international hotel environment A proven track record in a senior accounts position within hospitality Confident, articulate, and communicative, with strong interpersonal skills Comfortable working with a degree of autonomy, given the FC's split location Strong process orientation with a positive approach to change Able to coach and develop team members Organised, systematic, and deadline-driven Analytical and detail-oriented Excellent Microsoft Excel skills; computer literate across multiple systems — experience with Sage Line 50, Alkimii, or Procure Wizard is an advantage TPBN1_UKTJ

Business Coordinator When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. We are looking for a passionate and knowledgeable Business Coordinator. At ARC we embrace diversity, we develop our people, we care for our visitors, we think about our impact and we are proud of our sport. Who is Newcastle Racecourse? Located within High Gosforth Park, Newcastle Racecourse is home to the historic Northumberland Plate, and is one of Britains busiest racecourses, hosting over 60 all-weather and jumps fixtures a year. An ideal venue for all occasions, the racecourse can host events of all kinds, including conferences, exhibitions, weddings, private parties and more. The racecourse shares High Gosforth Park with the Border Minstrel Pub and Parklands Golf Club. About the role: We are looking for a proactive Business Coordinator to support the smooth running of commercial and administrative operations across the racecourse. As the main on-site contact, you will work closely with the regional sales hub, delivery teams, and clients to ensure the seamless communication, coordination, and delivery of both racing and non-racing packages. Youll collaborate with the Business Manager to drive site-based commercial activity, host client show-rounds, and coordinate with local suppliers. A key part of the role will be maintaining and presenting site-specific collateral to a high professional standard, as well as keeping systems updated and accurate. This role suits someone who is confident, organised, and thrives under pressure. Strong attention to detail, excellent task management skills, and the ability to build positive relationships with clients are essential. Please see the attached job description. The person we are looking for as a Business Coordinator has. Educated to A-level standard or equivalent. Business/event qualification preferred. At least 2-years working in a business or commercial coordination role, or as a business developer wanting to move into coordination. Highly organised, with the ability to manage multiple projects in a multi-stakeholder environment, to tight timescales. Client and account management experience The ability and flare to showcase a site or an event for business show rounds Proven experience in working with multiple teams, coming together to provide a high-quality service acting as the point-person on-site to ensure high-quality service delivery. Numerate, with good IT skills including MS Office products. Affable and presentable, with experience in working with high-value clients, with a proven ability to engender trust and respect. Self-starting and tenacious, with a can-do attitude turning your hand to any reasonable project or activity. Previous effective sales experience an advantage. Work Perks of being a Business Coordinator with us at ARC 2 Annual Members passes, giving access to over 1500 racedays Hotel Discounts and Complimentary Golf Annual leave starting at 22 days increasing up to 28 in line with length of service Pension & Group life assurance schemes Healthshield including 24hr GP & EAP and so much more! We are on a thrilling journey. So, to join us at our next destination, be part of a winning team and to learn more about our company and this exciting opportunity apply today! At ARC, were committed to building a diverse, inclusive, and equitable workplace. We welcome applicants from all backgrounds and do not discriminate based on age, disability, gender, race, religion, or any other protected characteristic. If you need any adjustments to take part in the application or interview process, please let us know were happy to help. We believe diversity makes us stronger, and were working hard to create an environment where everyone feels safe, respected, and heard. TPBN1_UKTJ

Wanted! Operations Manager with live in available if required. Responsibilities in your new role as Operations Manager. As an integral part of the leadership team, you will assist the General Manager in the seamless day-to-day running of the hotel.

Company DescriptionHyde London City marks the rebirth of a London icon. This lavish seven-storey, 111-room property at 15 Old Bailey draws upon a rich and storied past to create a luxurious, bespoke hideaway in the heart of the city. Hyde London City will be a destination unto itself, hosting unmatched experiences for locals and ultimately the discerning global traveller. Hyde is embracing an evolved brand identity that is all about a festival vibe with music at its core. Hyde perfectly balances an elevated bohemian-chic aesthetic with a youthful, laidback ambience. The spaces are defined by vibrant colours and are designed to encourage serendipitous connections and new discoveries around every corner. Hyde is all about the freedom and personal discovery that comes with great music, time with friends and connecting with something bigger.Leydi is our Modern Turkish restaurant bringing the all-day food culture of Istanbul to London from breakfast until late with expertly-prepared mangal meat & fish, heritage grain wood-fired breads, low intervention wines and a sophisticated and fun ambience.Job DescriptionWe’re looking for an experienced Revenue Manager to join our team and play a crucial part in developing the commercial strategy for Hyde London City.Reporting into the GM, you’ll take ownership for the revenue strategy of the property to maximize room revenue through the management of room inventory, pricing, market segmentation, and channel mix, in addition to assisting on a wide range of projects, like system builds, opening strategy, and property level trainings. You will act as reference within the team on all things Revenue management.What you'll do…You will take ownership for the revenue strategies of your assigned properties. You will develop and implement strategic commercial plans, together with the General Manager and Head of Sales, to drive and grow revenue across all segments, constantly monitoring results and adjusting strategies and activities to make sure objectives and targets are being met.Effectively incorporate the revenue management philosophy of exceeding our fair share from three key perspectives, Mind Share, Market Share, Channel Share, in all aspects of revenue management, sales, marketing, and operations.Chair the weekly commercial meetings to collaborate on revenue management, sales, and marketing strategy with the hotel and support teams. Ensure to understand the impact of decisions on operations and profitability.Responsible for weekly, monthly, and ad-hoc data analysis and reporting.Identify and report on actions taken with regards to important trends (i.e. pace, group pace, booking window, booking channel, etc.).Responsible for achieving room revenue goals (budget, RevPAR Index etc.) with a focus on profitability.Prepare annual hotel revenue budget and maintain ongoing results analysis.Prepare monthly forecasts with a daily breakdown of occupancy/rate and market segment mix along with ongoing results analysis.Monitor competitors’ products and revenue management practices. Also monitor new hotel development and local market demand generators.Maintain strong relationships with third-party partners including OTA market managers.Oversee channel management including rate loading and inventory management.Responsible for the continued usage and maintenance of the Revenue Management System. Responsible for forecast validation and daily interaction with system and the decisions produced, configuration and maintenance tasks related to the system.QualificationsWhat we're looking for...You must be technically skilled with a strong understanding of systems and hotel operations. Opera Cloud and IDeaS G3 RMS experience is preferred.Previous experience as a Revenue Manager is required. London experience is preferred.You take ownership, solve problems, and make effective decisions.You are a quick learner, have a growth mindset and are up for doing things differently and trying (almost) everything once.You are methodical and have a process-driven approach to tasks but are also flexible and calm especially in times of tight deadlines.You're happy working five days a week on site, working closely with the commercial team and other Heads of Department.Additional InformationWhat’s in it for you…Up to 28 days holidays (inclusive of bank holidays), pension and life insurance.A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing.Treat yourself with lots of retail & hospitality perks through our partners.Enjoy an experience stay at Hyde and a meal for two after your discovery period.Goes without saying, but we’ll feed you during your shift.Extra time off to volunteer with one of our partner charitiesCycle to work schemeThe chance to make your mark in a fast-growing BrandLearning opportunities to broaden your skillset and development that helps you think, make, and thrive at workExcellent discounts across the entire Ennismore and Accor family of brands.NOTE: Owing to the summer holiday period, screening and the recruitment process will begin from the third week of August. You'll hear an update from us then. Hyde is an equal opportunity employer. We endeavor to select, place, train, and promote the best qualified individuals based upon job-related factors such as ability, work quality, suitability, experience, and potential.SummaryType: Full-timeFunction: Strategy/PlanningExperience level: Mid-Senior LevelIndustry: Hospitality

Criterion Capital is seeking a dynamic and experienced Pre-Construction Manager to join our team and play a key role in delivering the pre-construction phase of our office-to-hotel conversion and PRS (Private Rented Sector) development projects. Working across a business that acts as developer, asset manager and owner/operator of long-term hospitality and residential assets, the Pre-Construction Manager will act as a vital bridge between our in-house design, construction, asset management and operations teams. Key Responsibilities • Lead and deliver the pre-construction phase of multiple office-to-hotel conversion and PRS development projects through RIBA Stages 1–3, taking ownership of scope, programme, budget, design coordination and risk., • Develop and maintain comprehensive project plans, programmes, milestones and budgets, proactively identifying and resolving issues to keep projects on track., • Develop and manage the Project/Client Brief and Employer’s Requirements, coordinating with design, construction, asset management and operations teams to ensure requirements are clearly defined., • Identify, procure and manage surveys, investigations, technical information and enabling works required to inform the design, de-risk construction and support an efficient transition into delivery., • Lead and coordinate architects, engineers, specialist consultants, cost consultants and contractors, challenging teams on cost, buildability, programme, quality and operational requirements., • Lead tendering and procurement activities, including contractor engagement, tender analysis, commercial negotiations and contract recommendations, while maintaining strong commercial control., • Work closely with Design and Planning teams to manage planning inputs and conditions, ensuring designs are fully coordinated, sufficiently developed and buildable before handover to Construction., • Maintain robust project records, risk registers and reporting, providing clear updates on progress, decisions, risks and actions, and ensuring a commercially robust, fully de-risked project is handed over to the Construction team. About You • A minimum of 10 years’ experience in pre-construction, construction project management or a closely related discipline., • Proven experience managing projects from early design through to construction, ideally including office-to-hotel conversions., • Strong refurbishment and existing-building experience, with a good understanding of the challenges associated with converting existing assets., • Experience in the hotel and/or residential sector is strongly preferred., • Strong knowledge of construction methods, procurement, buildability, programme management and cost control., • Proven ability to manage and challenge architects, designers, consultants, cost consultants and contractors effectively., • Strong commercial, negotiation, decision-making and problem-solving skills., • Good knowledge of planning, building regulations and statutory approvals., • Bachelor’s degree in Construction Management, Civil Engineering or a related discipline., • Proficient in project management and construction software, including MS Project, Primavera, Procore or similar. The Person We are looking for a hands-on doer who takes ownership and is comfortable being accountable for getting projects construction-ready. You will be someone who: • Takes responsibility for outcomes rather than simply coordinating activity., • Challenges poor, incomplete or unrealistic work and drives teams towards solutions., • Makes informed decisions and keeps projects moving., • Identifies problems early and resolves them before they reach site., • Maintains firm control of cost, programme, scope and risk., • Is confident pushing consultants, contractors and design teams for clear answers and timely decisions., • Has the commercial awareness to understand where time and cost can be saved without compromising quality or project objectives., • Closes actions and drives accountability rather than allowing issues to remain open indefinitely., • Can operate effectively across design, construction, development, asset management and operations teams., • Understands that speed, cost control and risk management are critical to successful pre-construction delivery., • Takes pride in handing over projects that are properly coordinated, fully prepared and ready for construction., • Ultimately, you will be accountable for ensuring projects reach Construction on time, on budget, with the right scope and design, and with risks identified and appropriately managed

Criterion Capital is seeking a Design Manager (Structural) to control the structural design development process and consultant teams for our commercial to hotel conversion projects. The Design Manager will be responsible for managing the structural design process and associated consultant teams, ensuring that engineering solutions meet client and Employer’s Requirements (ERs), project cost and timescale objectives, and all relevant regulatory and statutory requirements. The ideal candidate will have commercial conversion experience, with strong exposure to structural delivery on hotel projects, including refurbishment, strengthening, façade/interface coordination, and integration with services. Job Overview • Manage and oversee the structural design process across consultants and contractors for hotel conversion projects, ensuring all structural solutions meet the project’s technical, safety, and performance requirements. Monitor consultant deliverables and programmes at each stage., • Review and coordinate structural input with architectural, MEP, and specialist packages to ensure integrated and buildable solutions., • Identify and recommend early engagement of specialist structural packages (e.g., temporary works, façade retention, strengthening works) and coordinate external specialist contractors and suppliers., • Collaborate closely with project management and operations teams to ensure structural designs align with overall project scope, budget, and programme, with effective information flow across all disciplines., • Act as the primary point of contact for all structural design-related matters, liaising with clients, consultants, project managers, and construction teams., • Lead and facilitate design review meetings, focusing on structural integrity, buildability, and risk mitigation., • Identify and proactively address structural design risks, including existing building constraints, load paths, sequencing, and constructability challenges., • Ensure compliance with relevant regulations, including Building Regulations, Eurocodes, and safety standards, particularly in refurbishment and change-of-use scenarios., • Promote sustainable and efficient structural design solutions, including material optimisation, reuse of existing structures, and low-carbon approaches., • Ensure all structural design documentation is accurate, coordinated, and issued in line with project requirements., • Support the construction phase by managing structural design coordination on behalf of the Principal Contractor, including RFIs, temporary works, and site queries., • Contribute to QA/QC processes to ensure the structural design is correctly implemented and controlled on site. About You • Minimum of 8 years’ industry experience in structural engineering consultancy and/or Design Manager roles within a main contractor or developer environment., • Experience as a Design Manager (Structural) or Structural Engineer involved in complex refurbishment or hotel/residential conversion projects., • Bachelor’s degree in Civil or Structural Engineering (or related field)., • Strong understanding of structural principles, load assessment, existing building appraisal, and retrofit design., • Ability to manage multidisciplinary teams and coordinate across multiple stakeholders., • Proven experience delivering projects within budget and to high quality standards., • Solid understanding of construction methods, sequencing, temporary works, and how structural decisions impact cost, programme, and compliance., • Proficiency in relevant software (e.g., AutoCAD, Revit, Tekla, structural analysis tools) and familiarity with project management platforms (e.g., Procore).

Job Summary: The Housekeeping Manager is responsible for overseeing the day-to-day operations of the housekeeping department in an 85-key hotel. We're currently seeking a Housekeeping Manager to join our team in London. Qualifications & Requirements: Proven experience as a housekeeping supervisor

Be all you can be with Hamberley At Hamberley, we believe that our residents deserve something 'Extra Special, Every Day' and we're seeking a Housekeeper to help us achieve our goals. Joining us at Caddington Grove, our luxury care home that provides residential, dementia, and nursing care for older people, you'll be part of a team that is genuinely passionate about the health and well-being of our residents. Our Housekeeping team ensure the supply of both clean laundry and housekeeping service throughout the home and contribute to the provision of cleaning, laundry and domestic services to the home. We offer our colleagues A competitive salary and benefits package 28 days holiday inclusive of Bank Holidays Quality-linked bonus scheme - A performance bonus tied to our CQC/CI quality rating, rewarding you for helping us deliver outstanding care. Workplace pension for your future security A true team culture - A collaborative, encouraging working environment where kindness, respect, and professional pride are at the heart of everything we do Excellent training and career development opportunities Employee Assistance Programme, occupational health and wellbeing support services Everyday saving perks - Access to a wide range of retail discounts and savings Free on-site parking Rewarding connections - Refer a Friend bonus - earn up to £750 per successful referral because great people know great people. What you'll be doing To ensure the supply of both clean laundry and housekeeping service throughout the home and contribute to the provision of cleaning, laundry and domestic services to the home. Ensuring all areas of the care home are clean, hygienic, and well-maintained, including bedrooms, communal spaces, and bathrooms. Handling laundry and linen care with attention to residents' personal belongings. Interacting with residents, offering assistance when needed to help them feel at ease. Maintaining housekeeping supplies, reporting any shortages to the manager. Working closely with caregivers and other staff to support the overall care plan and home operations. Could you be part of our team? About You: Previous domestic experience in a similar care home setting Flexible and reliable attitude Committed to customer care and first-class service provision Basic knowledge of Health and Safety COSHH regulations Empathy and a desire to make a difference to the lives of our residents Ability to multi-task, work under pressure and on own initiative in a fast-paced environment If this sounds like you and you're looking for a fulfilling role that makes a genuine impact in the lives of others, this rewarding career is for you. Due to the high level of interest we anticipate for this role, we may close this advert earlier than the stated closing date to manage applications effectively. If you're interested in joining us at Hamberley, we encourage you to apply as soon as possible. About Caddington Grove Caddington Grove is a luxurious care home in Dunstable, part of the award-winning Hamberley Care Homes - offering luxury care homes in beautiful locations throughout the UK. Residents live in spacious, stylish ensuite rooms, and enjoy beautifully furnished shared spaces and landscaped gardens. From the deluxe picture house - where we screen classic films - to the on-site luxury spa - offering hairdressing, manicures and relaxing therapies - everything has been designed and finished with the care and attention you would expect from a 5-star hotel. Hamberley People We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything. Be part of something special. Be part of Hamberley. TPBN1_UKTJ

At Vacherin, our values are at the heart of everything we do. We are Precise in delivering exceptional food and service, Personal in the way we build genuine relationships and care for others, and Bold in embracing new ideas, creativity and innovation. Together, we create memorable experiences for our clients while supporting each other to grow and succeed. Are you passionate about food, drink and exceptional service? Would you like to join an award-winning hospitality team and still make it home for dinner? We're looking for a Sales Executive to join our team in Royal College of Pathologists. Location: Royal College of Pathologists, London, E1 8QT Shift Pattern: Monday-Friday between 8:00-18:00, 40 hours per week Salary: £35,000 per annum Key Responsibilities: • Lead Conversion: Respond to incoming MICE (Meetings, Incentives, Conferences, and Exhibitions) inquiries via phone and email, aiming to maximize conversion rates. • Work as part of a sales team of four, consisting of a Sales Manager, Senior Sales Executive and two Sales Executives, supporting the delivery of revenue growth and business development objectives. • Business Development: Proactively generate leads, cold call, and network to build a robust pipeline of new corporate clients and repeat business • Showrounds & Pitching: Conduct site visits and deliver compelling presentations to showcase venue capabilities, catering options, and audiovisual facilities. • Quotation & Contracting: Create accurate, competitive proposals and negotiate event packages while adhering to pre-payment and pricing policies. • Event Coordination: Produce detailed event orders and communicate client requirements to the catering and operations teams to guarantee seamless execution • Financial Administration: Issue contracts and final invoices, chase payments, and maintain accurate client databases Essential Requirements: • Experience: 1-2 years in hotel sales, event coordination, or corporate hospitality sales. • Commercial Acumen: A proven track record of meeting or exceeding sales quotas and revenue targets. • Communication: Exceptional verbal and written communication skills with a confident, professional telephone manner. • Organization: Strong time-management skills to juggle multiple inquiries and detail-oriented administrative tasks simultaneously. • Software Literacy: Proficiency in MS Office and specialized hospitality management software (e.g. Korbyt, Opera, Delphi, or similar booking platform We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: Free meals Contributory pension scheme Grow your career with our Career Pathways and MyLearning programmes Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits Exclusive travel discounts with TUI, Expedia, Booking.com and many more Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more Up to 44% off cinema tickets to enjoy your favourite blockbuster Receive cash rewards every time you spend and use them on a wide range of brands Un-wind with us with free wellness, mindfulness and exercise classes You can share all discounts and offers with your friends and families About Us As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Job Reference: com/1307/48756001/52820140/SU #Vacherin Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength! TPBN1_UKTJ