Trabajos sales hotel en Reino Unido

Specification Sales Manager Lighting & Controls Job Title: Specification Sales Manager Lighting & Lighting Controls Sector: Indoor and Outdoor Lighting, Lighting Controls, Sensor Controlled Lighting, M&E Consultants, Consulting Engineers, Local Authorities, End Users, M&E Contractors, Specifiers, Electrical, Electrical Consultants, Lighting Contractor, Residential, Hotel, Apartments, Logistics, Edu... ZIPC1_UKTJ

Our client is an interesting company that specialises and sellsa luxury drinks brand. They operate in a number of countries around the world and are now looking for a Sales Executive to join their small sales team in London. This is a role that will involve Business Development, meeting KPI's ,negotiating with clients and potentially servicing some existing clients. You will be expected to be out meeting clients on a regular basis who are mainly from the Hotel, Restaurant, Hospitality and Retail sector. You will have a strong sales background in selling to the HORECA sector (Hotels , Restaurants and cafe) and be able to demonstrate success in setting up meetings, closing deals and working within a luxury brand or FMCG environment. You must be a well presented person with excellent communication skills who wants to be part of a growing and changing business.

London based international bank, seek an experienced Relationship Manager/Business Development Manager to join the bank on a rolling 12 month FTC to help source and originate lending opportunities, primarily in property finance (Buy-to-Let and development finance) and some Hotel Finance through brokers, introducers, developers, and direct client relationships Key Responsibilities • Actively generate new leads and contribute to building a strong and sustainable lending pipeline for the Bank., • Engage with clients to understand funding requirements and propose suitable lending solutions in line with Bank policies., • Support structuring of real estate finance transactions from origination through to disbursement., • Develop and maintain relationships with professional landlords, SPVs, LLPs, and property investors., • Conduct client discussions to assess investment objectives, rental yields, and financing needs., • Perform initial screening of credit proposals including borrower profile, LTV, DSCR, rental yield, and asset quality., • Carry out preliminary affordability and rental coverage assessments in line with internal credit policy and UK PRA guidelines., • Collect and verify required documentation for underwriting (income proofs, tenancy agreements, valuations, rental projections, etc.). Essential Experience Required • 4–5 years of experience in new business development/origination lending, or financial services, with exposure to credit origination/sales., • Good understanding of UK Buy-to-Let mortgage market, including rental stress tests, ICR, &basic underwriting parameters., • Familiarity with FCA and PRA regulatory environment.

Sales Manager – London Hospitality Drive growth. Win new customers. Make real impact. Join one of the UK’s most dynamic premium water companies. Tŷ Nant Water produces and distributes a portfolio of leading water brands across 4 production sites in England, Scotland and Wales — including Tŷ Nant, TAU, Llanllyr Source, Decantae, Strathmore and Fonthill Spring Water. Together, these brands give Tŷ Nant one of the strongest and most versatile water portfolios in the UK. The company supplies customers across luxury hospitality, national hotel and QSR groups, wholesale and on-trade distribution, retail and forecourts, travel-catering, NHS and emergency services, utilities, private label, and major leisure, sports and arena venues. Recognised in the Sunday Times 100 50 (2025), Tŷ Nant’s rapid expansion is driven by increasing customer numbers, entry into new sectors and a commitment to delivering an exceptional customer experience. This momentum is creating significant opportunities for talented people who want to make a meaningful impact in a fast-scaling organisation. With natural sources in both England Wales and Scotland, the company manufactures across multiple formats - glass, PET, aluminium cans, aluminium bottles, Tetra Pak Cartons and water coolers - ensuring relevance across every channel it serves. We’re now hiring a Sales Manager to spearhead commercial growth and unlock new distribution through customer acquisition across the London hospitality sector. The Role • Own the entire new-business pipeline across London’s premium hotels, restaurants and bars, from prospecting to pitching to closing., • Identify high-value opportunities across luxury groups, iconic venues, trend-led bars, and top restaurants, building a targeted universe of prospects., • Map the market, uncover whitespace, and strategically prioritise sites that elevate brand visibility and volume., • Deliver standout brand pitches that bring the relevant Ty Nant portfolio to life for buyers, F&B teams, and group decision-makers., • Negotiate commercial terms that secure profitable, long-term listings and maximise brand presence in each venue., • Work closely with Marketing and Operations to ensure seamless onboarding once deals are won., • Champion the brand across the London hospitality scene, building networks and opening doors in hospitality environments. About You • A natural hunter — energised by prospecting, pitching and closing new accounts across London’s hotels, restaurant groups and independent venues., • Proven success winning new business within Hospitality, HORECA and the wider On-Trade, ideally across premium or multi-site environments., • A deep understanding of the London hotel, restaurant, bar and café landscape, with strong intuition about where the best opportunities sit., • A confident, polished communicator able to influence senior decision-makers, F&B teams and group buyers across premium venues., • Highly driven, resilient and motivated by targets, autonomy and the fast pace of London’s hospitality sector., • Strategic and organised, with the ability to build, manage and convert a high-quality pipeline consistently., • Commercially sharp, able to tailor pitches to customer needs and articulate the value of a multi-brand premium water portfolio. Interested? If you thrive in high-growth, premium-brand environments and want the freedom to make a big commercial impact, I’d love to chat. We are an equal opportunities employer and welcome applicants from all suitably qualified persons regardless of race, sex, disability, religion/belief, sexual orientation, or age. Advocate Group is the sole and exclusive talent partner for Tŷ Nant. All direct or third party applicants will be forwarded to Advocate Group for processing. Please get in touch with Roxy Gadd or click “Apply Now” to be considered.

Join us as an Area Director of Revenue at The Dorchester, recognised as one of ‘The Sunday Times Top 10 Best Places to Work for’ in 2024 & 2025 and ‘Hotel of the year – London’ at the 2024 AA Hospitality Awards. We continually strive to build and nurture a culture where inclusiveness is part of our DNA, reflected in our values of passion, personality, respect, working together, and creativity. We believe that a variety of perspectives enriches our culture and drives our success. We care about your career and are known for having the absolute best people in the industry. When you join us as an Area Director of Revenue you start a unique opportunity to become celebrated as the very best in your field. You'll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story. What you'll do As an Area Director of Revenue, you'll love what you do and take pride in taking care of our guests: • Our Area Director of Revenue is responsible for the day to day management of the Revenue Management Team. They will drive the revenue strategy, with specific oversight over The Dorchester, including working alongside the Area Director of Sales & Marketing and the Global Commercial Director to develop the hotel’s revenue relaunch strategy, • You will stay atop of trends and analysis to better improve each hotels performance, providing recommendations to the Area Director of Sales & Marketing on pricing and room / suite performance opportunities., • You will also Monitor booking pace, pick up trends and forecast accuracy. Conduct weekly Commercial/revenue meetings to present insights and recommendations to key stakeholders, as well as issue daily, weekly and monthly reports to support business decision making strategies and highlight trends and opportunities What you'll bring Essential Skills and Experience • Proven experience in revenue management, ideally within multi-property or cluster role, • Adaptability and forward thinking mindset with the ability to influence key stakeholders, • Strong leadership and team development skills What you'll get • Personal Private medical Cover with BUPA, • Management Bonus up to 20%, • Complimentary Stays: Enjoy complimentary stays with breakfast at Dorchester Collection Hotels every year., • Discounts out hotels, Benefit from discounts at various high street and online shops, • Employee Perks: Enrol from day 1 into the Royal London Private Pension scheme (we contribute 8% towards your pension); Benefit from Seasonal ticket loan, Rental deposit scheme, private financial advice, and Eye care vouchers., • Training and Development: Advance in your career by accessing various apprenticeships from Level 2 to Hospitality Degree Level 5. We partner with outstanding nationally recognised Apprenticeship providers., • Social Events: Participate in vibrant social events, including a summer party, winter ball, pub quizzes, and cultural and milestone recognition celebrations., • Referral Bonus: Earn a £1000 bonus when you recommend a friend., • Well-being Support: Access immediate well-being advice because we care about our employees. We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants. If you need us to do anything to support you during the recruitment process (such as adjustments to how you apply, alternative formats of information, or adjustments to the assessment process itself), please do call People & Culture team on 02073197011 or email so that we can discuss how we can support you through this process.

360 Business Development Manager – US Market (NYC) – SaaS Sales 📍 Hybrid – Shoreditch, London HQ 💰 Competitive package + Uncapped OTE Are you a confident closer who can pick up the phone, build rapport fast, and turn new conversations into revenue? Our client (event-tech SaaS) is expanding across New York City, selling AI-powered products that help venues win more bookings and make smarter decisions. You’ll run a full 360 cycle, make regular trips to New York, and help scale a proven model into the US market. This role will: • Own the full sales cycle — prospect, cold call, pitch, negotiate, and close new venue & hotel accounts across NYC., • Travel to NYC 4–6 times per year for client meetings, pitches, events, and pipeline acceleration (fully expensed)., • Sell high-impact AI-powered SaaS products into hotels, rooftop bars & restaurants, event venues, and unique NYC properties., • Build and manage a healthy pipeline while collaborating with product/marketing to sharpen positioning. This role needs: • Minimum two years closing experience (ideally having progressed from SDR/BDR into a 360 role) within a SaaS or B2B Sales., • Comfort with the full sales cycle from outbound sales including cold calling and objection handling; through to product demos, negotiation and close., • High energy, likeable, confident personality—quick to build trust with New Yorkers., • A proven track record of hitting and exceeding revenue targets., • Bonus: Experience selling into US markets, though this isn't essential. This role offers: • Competitive package: Up to £50k base, plus Uncapped OTE, • Travel to New York: Regular fully expensed trips to NYC (4–6x/year)., • Hybrid working: 3 days in the office, 2 days from home, • Adjusted working hours: EST overlap hours: 10am - 7pm Mon - Thurs & 10am - 5pm Friday., • Enhanced benefits: 28 days’ holiday + public holidays, regular training sessions with guest speakers, free volunteering days, and wellness perks., • Vibrant team culture: Breakfasts, team socials and events, pizza Thursdays, and a collaborative, buzzing Shoreditch office. If you’re a UK-based closer who can work adjusted hours to win business in NYC, and is up for regular trips to the Big Apple - apply now to grow a fast-scaling SaaS product in the US!

Senior Sales Manager – 4* Hotel, London Location: London Salary: Competitive + bonus + benefits We are seeking an experienced and driven Senior Sales Manager to join the commercial team of a well-established 4* hotel in London. The role will focus primarily on Corporate and Group/MICE segments, driving revenue through proactive sales activity, strategic account management, and the development of new business opportunities. The ideal candidate will have a strong background in hotel sales within the London market, excellent relationship-building skills, and a proven track record of delivering revenue targets. Responsibilities • Develop and implement proactive sales strategies to drive revenue across corporate, leisure, and group segments., • Identify, target, and secure new business opportunities while maintaining strong relationships with existing clients., • Manage and grow a portfolio of key accounts, ensuring consistent business and long-term partnerships., • Conduct regular client meetings, presentations, and site visits to promote the property and its services., • Work closely with revenue management and operations teams to maximise occupancy and profitability., • Represent the hotel at networking events, trade shows, and industry functions., • Monitor market trends, competitor activity, and client needs to identify opportunities for growth., • Prepare sales reports, forecasts, and pipeline updates for senior leadership. Requirements • Proven experience in a Senior Sales Manager or Sales Manager role within a hotel environment., • Strong knowledge of the London hospitality market and established industry contacts., • Demonstrated success in achieving and exceeding sales targets., • Excellent communication, negotiation, and presentation skills., • Highly organised with strong commercial awareness and strategic thinking., • Ability to work both independently and collaboratively within a team.

Criterion Hospitality is a dynamic and growing hotel group based in London, managing a diverse portfolio of properties, including the innovative zedwell hotels, a selection of 4-star boutique hotels, and vibrant rooftop venues. We are committed to providing exceptional guest experiences and achieving strong commercial results. With an ambitious growth strategy and an exciting pipeline of projects, Criterion Hospitality offers a fast-paced and dynamic environment where talented individuals can thrive. We are now looking for a motivated and results-driven Corporate Sales Manager to focus on corporate sales and drive revenue growth across our portfolio. This is a key role for a professional with a strong background in corporate sales, capable of building long-term relationships and securing new business opportunities. This is fully office based role Key Responsibilities: Corporate Sales Development: • Work closely with marketing, operations, and events teams to ensure client needs are met and expectations are exceeded. Qualifications and Experience: • At least 3 years’ experience in corporate sales within the hospitality industry, with a focus on group and conference bookings and client relationship management., • Proven success in developing corporate accounts and achieving consistent revenue growth., • Experience managing RFPs and negotiating contracts., • Strong sales, negotiation, and networking skills, with the ability to close deals and build lasting relationships., • In-depth knowledge of the corporate travel and events market, including trends and client requirements., • Excellent organisational skills, with the ability to manage multiple priorities effectively., • A proactive, client-focused approach, with the ability to anticipate needs and deliver tailored solutions.

We are seeking an experienced and dynamic Cluster Director of Sales to lead the commercial operations across three prestigious London properties within The Doyle Collection: The Marylebone, The Bloomsbury, and The Kensington. As a key member of the leadership team, you will devise and execute strategies to deliver budgeted revenue goals while driving prestigious groups business growth, and leading, mentoring, and inspiring your team. Key Responsibilities: • Lead the commercial strategy and execution across The Marylebone, The Bloomsbury, and The Kensington to achieve budgeted revenue targets., • Develop and drive annual commercial plans and sales strategies, • Manage and mentor the sales teams, ensuring a culture of high performance and continuous development., • Oversee market segment sales strategies including groups,rooms, meetings, and events., • Collaborate with the Director of Revenue on pricing, forecasting, and quarterly business reviews., • Build strong client relationships through direct engagement, site inspections, and key industry events., • Maintain competitive market awareness to proactively respond to evolving market trends., • Ensure effective use of sales tools and collateral to maximise selling opportunities., • Coordinate across departments and feeder markets to optimise brand awareness and revenue performance. What We’re Looking For: • Proven leadership experience in sales within the hospitality industry, preferably managing multiple properties., • Strong strategic mindset with the ability to translate objectives into actionable plans., • Excellent communication, mentoring, and team management skills., • Experience in driving B2B initiatives and managing complex sales cycles., • Ability to analyse market trends and competitor activity to position properties effectively., • Collaborative approach with demonstrated success working across teams and with senior stakeholders. The Perks of working for The Doyle Hotel: • Holiday allowance increasing with length of service up to 25 days, • Free meals on duty, • 50% discount when dining with The Doyle Collection, • Discounted rates when staying in our hotels, • Training dedicated to personal development, • Cycle to work scheme, • Discounts in selected stores and online shops, • Life Insurance and Company Pension, • Complimentary uniform and dry cleaning, • One paid volunteering day per year, • Free access to the Employee Assistance Programme, • Hotel Incentives and rewards, • Staff summer parties, Christmas parties and regular team get togethers, • Refer a Friend bonus scheme The Doyle Collection The Doyle Collection is a carefully curated collection of eight Irish family-owned luxury and urban hotels located centrally in London, Dublin, Washington DC, Cork and Bristol. What binds our hotels together is the Doyle service ethos - a real warmth and thoughtfulness. We are proud to say that The Doyle Collection has maintained it's listing as one of the 'Best Large Workplaces' with Great Places to Work since 2017. This accolade means that our people are part of a culture of continuous improvement, working for leaders who are committed to the working environment. In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. Inclusion and diversity are key to us. At The Doyle Collection, where everyone is valued, and everyone is treated with fairness and respect. All our team members have the opportunity to thrive with an equal opportunities employer.

National Account Manager (Foodservice) – Continental Bakery Products To £60,000 Basic, Company Car, Bonus + Benefits The Company • Leading producer of Artisan/Continental Bakery Products, • Family run, highly successful business, • Committed to high levels of Product & Service quality, • Award Winning Company for Product & Innovation, • Rapidly expanding offering excellent career development opportunities, • Strong sales presence in the UK & Europe The Role • To manage an existing account base of National Foodservice Wholesale Accounts, • Accounts will be the major Foodservice Wholesalers eg Bidfood & Brakes, • To develop new business with Foodservice Group accounts across Wholesale & End Users, • Wholesaler targets will include the major Buying Groups eg Country Range, Unitas, Fairway, Caterforce etc, • To also target End User Group accounts eg Hotel Groups, Restaurant Groups etc, • To work from the office in London fairly regularly although there will be some flexibility on this The Person • Candidates must have strong National Account Management experience in the Foodservice sector, • Experience in the Bakery sector would be ideal but is definitely NOT essential, • It is essential that candidates have experience of successfully managing Bidfood and/or Brakes, • Proven track record of successfully growing Major Foodservice Wholesale accounts, • Some exposure to the Buying Group accounts (CRG, Unitas, Fairway etc) would be useful but again is NOT essential, • Must live commutable distance to London DUE TO ANTICIPATED RESPONSE LEVELS WE SHALL ONLY BE ABLE TO CONTACT CANDIDATES WHOSE APPLICATIONS WE WISH TO PROGRESS. IF YOU DO NOT HEAR FROM US YOUR APPLICATION WILL BE DEEMED TO BE UNSUCCESSFUL ON THIS OCCASION. How we use your data - Please note that by responding to this advertisement you will be creating a legitimate interest for Harris Carlton to communicate with you about the position you have applied for. We may also store the information you send us, in order that we may alert you of other similar opportunities which might be of interest to you either now or in the future. We will never share your information with third parties without your prior permission. You have the right to see whatever information we hold about you, and the right to insist that we remove your personal information at your instruction. To view our full privacy policy, please visit

To manage a diverse calendar of events for Racing Breaks and Your Golf Travel, and where required, Premier Golf. Initially, the workload for this role will be split 75% Racing Breaks and 25% Your Golf Travel. You will lead the planning and execution of multiple simultaneous projects to exceed customer expectations while maintaining department objectives regarding revenue, relationship building and growth. This role requires a dedicated professional with experience in event management ideally within the sporting sector, who possesses strong budgeting skills, meticulous organisation and the ability to foster high-level relationships with suppliers and clients. Work with the current Event Manager and Head of Tournaments & Events in designing and implementing a communications plan (customer journey) for all Major tournaments and events. Whether they book 12 months, 6 months, 3 months in advance or the week before, responsibility (along with the support of the Head of Tournament & Events and the Event Operations Coordinator) to ensure all customers feel well looked after and have all of the information they require before travel. Ensure teams are fully briefed on responsibilities prior to events and work with Event Manager and the Head of Tournaments & Events on specific requirements needed for tournaments. This is an exciting opportunity to expand our Events team as Events Manager focussing on event management and working with the current Event Manager and the Head of Events. Attention to details is key! As the world's leading golf travel tour operator and one of the most notable Horse racing travel operators we pride ourselves on being number one and with this in mind, our customers deserve to receive first-class experiences at our Events to match. As an Events Manager with Your Golf Travel and Racing Breaks you will primarily be responsible for assisting and delivering Racing Breaks events for 70% of your time and 30% of your time will be on Your Golf Travel events, YGT golf days, Albatross golf days and company events. Working closely with the Head of Tournaments & Events to ensure all operational and logistical requirements have been accounted for and assisting onsite at all events required. Working closely with the team to ensure all changes and amendments are executed and confirmed. If you have a passion for travel, horse racing and golf, great communication and customer facing skills and an eye for detail then this is the role. Horse racing & Golf experience isn't essential however as you will be communicating about these subjects day to day, an interest will be valuable. This role will require a fair amount of travel both nationally and internationally. Event Specific Responsibilities will include; • Work alongside the current Events Manager and Head of Tournaments & Events with operational plans for onsite elements of itineraries for all Racing Breaks and a selection of Your Golf Travel events such as transfers, ticketing, add ons, hospitality and travel manifests, • Lead with the sending of customer communications, • Lead alongside current Event Manager in day to day operations of the team, • Work closely with the team to ensure excellent fulfilment processes for bookings, confirmations and amendments, • Attend Racing Breaks and Your Golf Travel events where required by the Head of Tournaments & Events Roles to include, but not limited to; 1. Product & Supplier Management • Contract Management - Responsible for managing contracts and relationships with key suppliers including hotels, racecourses, golf venues, transfers and ancillary businesses, • Rate Negotiation - Negotiate rates and commissions to drive the best possible value for the Palatinate Group, • Allocation Oversight - Confirm and manage hotel and ancillary allocations and arrangements for all event itineraries 2. Event Planning & Execution • Tournament Operations - Where required, work with current Event Manager and the Head of Tournaments & Events with operational plans for major global events including Cheltenham, Ascot, The Masters, Solheim Cup, Ryder Cup, Arc de Triomphe and The Open and many more events, • Project Delivery - Create event materials, including project plans, timelines and itineraries, ensuring all events are delivered on time and within budget, • Customer Journey - Lead alongside events team, the customer communications to ensure all guests feel well-looked after and possess all necessary information prior to travel, • Collateral Coordination - Brief the design team to create high-quality invitations, promotional materials and guest information packs 3. Onsite & Team Leadership • Event Attendance - Attend events nationally and internationally to look after guests and lead onsite operations, • Team Management - Manage team onsite at specific events and brief staff on their responsibilities prior to the event start, • Composure - Maintain professional composure and a positive attitude during long, high-pressure, or anti-social working hours 4. Internal Collaboration & Growth • Sales Liaison - Work closely with the sales team to ensure products match customer needs and meet financial forecasts without overselling commitments, • Partnerships - Assist the team to leverage ambassadors, celebrities and media to create high-profile, value-for-money experiences, • Website Maintenance - Responsible for updating the team on commitments so they can maintain the website, including creating new pages, tickets and managing inventory, • Continuous Improvement - Review client feedback and financial expenditure to improve future event delivery and strategic objectives Skills/Abilities; • Flawless attention to detail, excellent written and verbal communication skills, IT and office/G-Suite skills along with a methodical approach, • Excellent prioritisation and time management skills coupled with ability to work under pressure and to tight deadlines, • Highly organised and motivated, • Must have a valid UK driving licence*, • Available to travel around the UK and abroad, • Ability to maintain composure on site, • Excellent G-Suite skills, • Excellent communicator with brilliant personal and team working skills, • Excellent verbal and written communication skills, • Must be extremely punctual and well organised To apply please email Aaron Taylor with your CV and Cover letter.

HEAD OF FOODSERVICE - PREMIUM BEVERAGE BRAND ABOUT THE OPPORTUNITY This is a unique opportunity to establish yourself as the Head of Foodservice at the UK's fastest growing business in its product category. As the company continues its impressive growth trajectory, this role offers significant potential for increasing seniority and responsibility as the leadership team expands with business scale. While the initial focus is on personal contribution to establish the channel, there is clear potential to build and shape your own team as the business grows. You're joining at a pivotal early stage of growth for this private equity-backed business, positioning you as one of the most senior commercial leaders as the business scales, with the autonomy to make a lasting impact on our Foodservice channel strategy. This role represents an opportunity for career progression through increased responsibility and autonomy to create value, positioning you for future leadership as the business scales. The Foodservice channel is at an early stage of development, with significant upside potential as you establish and grow this critical business area. You will have the ability to shape the business' go-to-market strategy for the channel, so it's a chance to build a reputation for yourself as a value creator within a private equity-backed business. This role will not be suited to somebody who needs a mature brandname, frequent strategic direction on how to spend their time nor somebody who needs established systems and processes in order to generate sales. This role offers significant autonomy and the opportunity to leverage your experience in the drinks category to generate value within an entrepreneurial and fully aligned team. ROLE OVERVIEW • Position: Head of Foodservice, • Industry: Premium Beverages / FMCG, • Location: Hybrid - Commuting distance to London (2 days/week in office), • Reporting to: Sales Director, • Timing: ASAP, with notice expected COMPENSATION PACKAGE • Basic Salary: £60,000 - £65,000 per annum, • Bonus: Performance-based bonus scheme, • Benefits: Usual benefits + others to be discussed with management ROLE PURPOSE To drive sales growth of a premium beverage brand through the Foodservice/HORECA/on-trade channel, expanding presence in restaurants, pubs, hotels, contract caterers, coffee shops, and hospitality venues where beverages are consumed on-premise. You will be comfortable with strategic focus on menu listings, pour cost management, and operator partnerships. KEY RESPONSIBILITIES Channel development • Develop and execute foodservice/HORECA sales strategy, • Target restaurant groups, pub companies, and hotel chains, • Build relationships with contract caterers (Compass, Sodexo, Aramark, Elior, CH&Co, BaxterStorey), • Penetrate coffee shop chains (Costa, Caffè Nero, Pret) and independent cafés, • Expand into leisure venues (cinemas, theme parks, bowling alleys), • Manage independent operator network across the UK Account management • Secure menu listings and beverage program placements with key operators, • Manage pour cost structures and pricing for foodservice channel, • Conduct staff training and product education for bar/restaurant teams, • Monitor stock levels and optimize ordering cycles for operators, • Build strategic partnerships with foodservice operators and wholesalers Sales execution • Achieve monthly/quarterly sales targets for foodservice channel, • Develop operator promotional programs and staff incentive schemes, • Manage pricing and discount structures for foodservice, • Coordinate with marketing on foodservice-specific campaigns, • Provide market intelligence on operator trends and competitor activity CANDIDATE REQUIREMENTS Essential experience • Minimum 3+ years' sales experience with a clear track record of winning and growing foodservice accounts, • At least 2+ years in soft drinks, beverages, or closely relevant FMCG category with significant focus on the UK foodservice/HORECA/on-trade channel (restaurants, pubs, hotels, contract catering), • Existing network of contacts across restaurant groups, pub companies, contract caterers, hotel chains, • Commercial understanding of foodservice margin structures, pour cost management, and menu placement effectiveness Personal attributes • Highly motivated and driven - self-starter mentality, • Able to hit the ground running - minimal ramp-up time, • Strong commercial acumen - understands foodservice economics, • Excellent relationship builder - can develop operator partnerships, • Resilient and persistent - can handle operator resistance, • Strategic thinker - can develop channel strategy Practical requirements • Already living within a commuting distance to London - required 2 days/week in office, • Field-based role - extensive travel across territory to visit operators, • Right to work in UK - no sponsorship available PREFERRED EXPERIENCE • Direct experience selling premium beverages into UK foodservice/HORECA, • Existing relationships across restaurant groups, pub companies, contract caterers, and hotel chains, • Demonstrable foodservice route-to-market effectiveness with evidence of managing profitable growth, • Experience with independent operator networks and distributor management, • Knowledge of pour cost management and foodservice margin structures RECRUITMENT PROCESS • Stage 1: CV screening and initial video call interview, • Stage 2: Competency-based interview with hiring manager, • Stage 3: Presentation/case study on foodservice strategy, • Timeline: Aiming for 2-3 week process from start to offer

Sales and Customer Service Assistant - Entry Level Opportunity. (Full-time Immediate Starts based in London) Bring your drive, enthusiasm and passion to our clients sales and marketing company and they will give you the best mentoring in the business for you to be a success! They need enthusiastic, ambitious and bubbly people to join their fantastic sales and customer service network in London, to help them expand even further and cope with the client demand! The start of this year was booming and our client would love for YOU to join in their success. What’s involved: • Being the front line of their dynamic sales and customer service network., • Representing some of the well known brands in the UK to customers face to face in event environments in the London area., • Providing cutting edge customer service as standard. Some of the advantages they can provide you with: • A fantastic day rate plus commission earnings with incentives and bonuses for hitting targets., • The opportunities for national and international travel., • Great social calendar., • Access to coaching in Customer Service / Sales / Marketing and Progressive opportunities., • An immediate start for the right candidates., • Full product and client guidance., • The opportunity to build your skills and experience from the ground up. The key attributes they are looking for are; • Positive and pro active., • Professional manner and appearance., • High customer service standards., • Strong English speaking skills., • Willingness to travel both nationally and internationally. These are field based; face-to-face opportunities within event environments, and this company is keen for you to make a real success of your new self employed career. All income is from a fantastic day rate plus commission and amazing incentives! Don't miss out. Apply online now! If you have any kind of experience in sales, customer service, marketing, promotions i.e. sales assistant, retail manager, direct sales, field sales, call centre, customer service assistant, sales representative, sales manager, campaign management, events coordinator or any kind of hotel, front of house or bar experience, this will really help you get a head start in this field based opening as you will already have some great face to face customer service / sales skills. This role is not suitable for candidates still in education (school/College/University), or current international students. Due to availability, our client is seeking candidates that can work 4-5 full days per week (Between Mon-Sat) *Please note that by applying to this advert, you acknowledge our privacy policy applies and give consent for Blackwater Recruitment to share the data you provide with our client so that they may contact you regarding the role or any other role they deem you suitable for. For more information, please see our website before applying.

About Jumeirah Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and exclusive residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world. About Jumeirah Carlton Tower Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury. The hotel offers stunning views across the city, access to the private Cadogan Gardens, a variety of dining experiences, and a rooftop health club and spa with London’s largest naturally lit swimming pool. About the Job An opportunity has arisen for a Personal Trainer to join The Peak Gym team at Jumeirah Carlton Tower. The main duties and responsibilities of this role: • Actively participate in and oversee the provision of excellent service, making every guest feel welcomed and at ease, and handling customer complaints efficiently while maintaining positive guest relations., • Promote fitness activities, spa treatments, and facilities to guests, actively participate in promotional activities, and serve as a catalyst for Sales and Marketing efforts to enhance guest bookings and experiences., • Deliver exercise classes and workshops, provide spa consultations, recommend appropriate wellness activities and treatments based on guest conditions, and stay updated on the latest fitness and wellness trends., • Ensure the cleanliness and upkeep of the guest gym, fitness equipment, sauna rooms, shower rooms, and storage rooms, and report maintenance issues immediately to the Engineering Team., • Adhere to and promote health, safety, and hygiene standards, maintain confidentiality of guest information, and handle inappropriate guest behaviour as per hotel standards., • Develop positive working relationships with colleagues, provide training on processes and customer service methods, support the reception team, and assist colleagues during busy periods. About you • Problem solving, • Leadership and team management skills, • Project Management Skills, • Detail Orientated About the Benefits Besides generous F&B benefits and reduced hotel rates across our hotels globally, this role has excellent employee benefits making the role attractive to high performers and any applicant who like to associate her/himself with one of the most luxurious brands in the hospitality industry. Benefits Include At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development. • Supportive and inclusive work environment, • Access to Learning & Development programmes and clear career pathways, • Opportunities for internal mobility within our global network, • Colleague discounts on food, beverage, and hotel stays worldwide, • Health care and insurance benefits, • Locally competitive salary and incentive structure, • Dry Cleaning of uniform or Business attire, • Meals on Duty, • Employee Assistance Program, • Wellness Benefits – Chiropodist, Flu Jabs, and more

Position: Events Manager Location: The National Gallery – Trafalgar Square Salary: up to 45K inclusive of tronc, depending on experience Working hours: 48-hour contract (with flexibility of some evenings and weekends) As Events Manager at Ochre, a fantastic British Bistro inside the National Gallery, you will be responsible for delivering and organising a first-rate events, varying from a 10-person 3-course lunch/dinner to 200-person full-venue hires. You’ll be responsible for booking, planning and coordinating a range of events, ensuring the events team is trained and organised. You’ll also work closely with our Executive Chef, Operations Manager, Head Events Chef and managing and recruiting FOH team when needed for different events. Events Manager responsibilities: • Manage end-to-end event planning for full venue hires and private dining bookings from initial enquiry and site visits through to post-event follow-up., • Drive event sales and revenue growth by responding to enquiries promptly, preparing bespoke proposals, negotiating contracts, and upselling food, beverage, and add-on packages., • Coordinate cross-functional operations by liaising with kitchen, bar, and front-of-house teams to ensure seamless execution of all events and an exceptional guest experience., • Oversee event logistics and compliance, including room layouts, AV requirements, décor coordination, staffing levels, timelines, and health & safety standards., • Build and maintain client relationships, managing corporate accounts, special occasions, and repeat bookings while collecting feedback to continuously improve service and retention. Events Manager requirements: • Proven experience in event management or hospitality sales, preferably within a restaurant, hotel, or venue environment., • Strong sales and negotiation skills, with the ability to convert enquiries into confirmed bookings and maximise revenue through upselling., • Excellent organisational and time-management abilities, capable of managing multiple events simultaneously while maintaining attention to detail., • Outstanding communication and interpersonal skills, confident liaising with clients, suppliers, and internal teams to deliver seamless events., • Flexibility to work evenings and weekends, with the ability to remain calm under pressure in a fast-paced hospitality setting.

Are you a sales leader who thrives in the premium On-Trade world? Do you bring a black book of high-end hospitality contacts and the energy to turn strategy into serious growth? If you’re as comfortable rolling your sleeves up as you are leading from the front, this could be your next big move. Signature Career Management is proud to partner with one of the most exciting premium No & Low brands in the market – a fast-growing business that’s redefining how we view the category. Present in 20 markets worldwide, this brand has listings in over 100 Michelin-star restaurants and some of the world’s most prestigious hotel groups. Their award-winning liquids and beautiful design have made them the name to know in the emerging premium non-alcoholic category. Now, they’re looking for a Head of UK Sales to lead their next phase of growth. This is not a desk job. It’s a hands-on leadership role where you’ll drive strategy and execution, managing a talented team of four across On-Trade and Retail, and playing a pivotal role in scaling the UK business. So, what’s involved? • Lead, inspire, and develop a team of four., • Build and execute the UK commercial strategy, with a primary focus on prestige On-Trade, • Leverage your network to unlock major national account wins across restaurant and hotel groups, • Partner closely with marketing to deliver impactful activations and brand experiences, • Get stuck in – whether it’s negotiating listings, mentoring your team, or pouring samples at a tasting, • Double UK revenue within 12 months while maintaining commercial margin and brand integrity About you • A natural relationship builder with a strong network across the premium On-Trade (think fine dining, hotel groups, top-tier bars and restaurants), • Proven sales leader – you’ve managed, coached, and grown a team before, • Strategic yet hands-on: you’ll build the plan and execute it with energy, • Experienced in small, fast-paced, entrepreneurial environments (not corporate suits), • Commercially sharp and fiercely competitive when it comes to negotiating the right deal, • A “social butterfly” who thrives on face-to-face engagement and getting things done, • London-based (or close enough to be in the city 3+ days per week) If you’re ready to lead, sell, and shape the future of the premium No & Low category – we should definitely talk. To apply directly, please send your CV to or apply via the link below. Whilst we will always endeavour to respond to you, due to the high levels of applications we receive this isn’t always possible. If you are not contacted within 3 working days, you have unfortunately not been shortlisted for this role. Please note Signature Career Management is acting as an employment agency.

Key account manager - Corporate Required for this award winning global airline. They want someone Southeast based with a background in account management dealing with Corporate companies and TMCs etc. From another airline ideally but they will consider , car hire company, hotel group, TMC. Salary up to £50,000 with an amazing bonus structure, £1800 home allowance , car allowance of £3800 per year and many more great benefits including 25 days holidays, free flight etc. First 3 months office based in West London, ideally 5 days but they are open to less and then hybrid, 1/2 day in the office per week. Key account managers duties -To sell the airline offering in the UK and Ireland to new and existing clients. To grow the airlines corporate revenue and market share. Targeting SMEs, Global existing corporates, TMCs and meeting/conferences and events specialists -Monitor and analyse sales figures and trends -Keep your clients up to date with latest promotions, pricing and products available -Visit it clients face to face as well as set up online meetings -Draw up contracts for new business -Attend trade shows Key account managers skills required -Experienced corporate account manager ideally for another airline but they will consider car hire, hotels or a TMC background -Experience of developing new business as well as gaining more business from existing clients -Ideally GDS knowledge as well as strong fares experience -Experience attending trade shows Additional information -First 3 months office based in West London, open to the amount of days , after this, the role will be hybrid, around 1/2 day a week in the office -up to 50k plus amazing benefits -Bonus If you are interested in the above role please apply online or send your cv to quoting 60582

Position: Head Waiter/Waitress What will I get? • A competitive salary of £40,000–£41,000 per annum (gross), based on a 40-hour working week and inclusive of service charge, • Enhanced annual leave, increasing with length of service, • Complimentary meals while on duty, • £1,000 “Refer a Friend” bonus scheme, • Ongoing learning and professional development opportunities, • Reward programmes, long service recognition, and employee appreciation incentives, • Employer pension contribution of 3%, • Complimentary dry cleaning, • Enhanced maternity and paternity pay, • A vibrant social calendar and engagement programme, including team events, seasonal celebrations and a quarterly Chair’s message, • Access to the HSF Health Plan*, including:, • Dental reimbursement, • 24/7 GP advice line and confidential counselling support, including assistance for dependents, • Optical reimbursement, • Complimentary cover for your partner and children, • High street and grocery discounts, discounted cinema tickets, and a wide range of retail offers, • Discounted gym memberships As a Head Waiter/Waitress at ...At Sloane, you will play a pivotal role in ensuring an exceptional dining experience for our guests with your focus being not only your section, but passionate knowledge of French Wines. We are a unique property, blending a service style of gastro precision with dining room warmth, and Parisian glamour. Our menu has existed for 25 years, delivering precise dishes that cannot be found outside of us in London. This iconic menu comes from Hotel Costes in Paris, meaning we have a legacy to uphold. It is this unique legacy that draws people to us, requiring irreproachable standards, so we are strict on set up, service, intervention on a table, and guest relations. What sets apart our more junior waiters/waitresses and our head waiters/waitresses besides an elevated service style is their wine and food knowledge, and ability to sell. Strict sommelier service is not our style. Our wine-list is French focused, so a real passion for French wine is a must, without the fluff. Honest knowledge, care, and attention when describing and serving wine, but without fanfare or dramatics. You will collaborate closely with our Restaurant Manager, Floor Manager, and Supervisors, as well as the rest of the team to enhance guest satisfaction and foster a culture of continuous improvement. In this role you will work hard to become part of something truly unlike anywhere else in London. Guest Experience & Service Excellence: • Be a dynamic and visible presence on the floor—working a section while supporting the wine sales and service of more junior waiters in their sections., • Deliver personal, intuitive service that reflects the calm elegance of our hotel and the individuality of each guest., • Lead by example through your service, setting the tone for energy, professionalism, and guest care., • Direct more junior members of staff on SOPs., • Help develop junior staff by sharing deep knowledge of food, wine, and service etiquette., • Handle guest feedback efficiently and resolve any service issues with care and urgency., • Engage with VIP guests discreetly and professionally, maintaining the high standards expected in our unique setting. What are we looking for? • Minimum 1 year of experience in a similar role within a luxury dining room/property., • Someone who is not afraid of a quiet service, where focus and commitment must still be maintained., • Excellent knowledge of cocktails, spirits, wines and champagne. Strong French wine knowledge with an ability to treat our wines with care, but not fuss. A desire to learn more about the wines on our list is a must., • Someone who feels at home on the dining room floor—personable, gracious, and always guest-first., • Excellent knowledge of food with a high aptitude to learning and describing dishes with flair to both guests and team members., • Strong upselling skills and ability to tailor service to differing guests’ needs., • Somone who stays informed about new trends, fashions, art, and culture., • Ability to speak and write French is desirable but not essential., • Self-starter with creativity, high drive, and result-oriented approach., • Strong work ethic and ability to handle tasks under pressure and meet deadlines., • Strong leadership skills to motivate the team and maintain a high level of service., • Calm under pressure, exceptionally detail-oriented, and always aiming higher., • Availability to work flexible shifts, including evenings, weekends, and holidays. Who are we? We are a 5-star luxury lifestyle boutique hotel located in the heart of Chelsea. Set in a 19th century building next to Sloane Square station and featuring a rooftop restaurant, an intimate cocktail bar, and thirty exceptionally designed bedrooms, the property has been elegantly restored to create unique experiences. Within one of London’s most stylish interiors, the hotel combines the quintessentially British style of the Cadogan Estate with a unique French touch. Designed as an exceptional and inspiring destination, it highlights the distinguished and historic pedigree of the Sloane Square Conservation Area in a private and intimate setting. Independently run, the hotel employs passionate, focused individuals with a determination to succeed. To assist us in hosting our wonderful clients, we are on the search for the ambassadors of this truly unique property. They will be given the opportunity to make their own mark while delivering an exceptional service of unparalleled quality. *Upon successful completion of the probation period *The service charge range fluctuates based on our forecasted business levels and may vary from month to month.

Head Chef – Premium Multi-Outlet Venue We are seeking an exceptional Head Chef to lead the culinary operation of an ambitious, high-volume, multi-outlet venue. This is a rare opportunity to take ownership of a dynamic food offering across a four-storey building, featuring four kitchens and three distinct dining concepts, delivering up to 500 covers per day. The Venue • Award-winning restaurant – 60 covers, • Busy gastropub – 60 covers, • Private Dining Floor – 40–60 covers, • Multi-kitchen operation across a vibrant, fast-paced site This is a flagship operation with a strong focus on quality, consistency, and guest experience at scale. The Role As Head Chef, you will be responsible for overseeing all culinary operations across the building. You will lead from the front—driving standards, developing your team, and ensuring seamless delivery across multiple kitchens and service styles. Key responsibilities include: • Full leadership of all kitchen operations across 4 kitchens, • Managing and developing a large brigade (15+ chefs), • Driving consistency and excellence across multiple outlets, • Maintaining high standards in a premium, high-volume environment, • Recruitment, training, and ongoing professional development of your team, • Working closely with senior leadership on menus, costing, and performance About You We are looking for a proven leader with a strong background in high-end, high-volume kitchens: • Minimum 5 years’ experience as a Head Chef, • Experience in busy restaurants (200+ covers per day / 1,200+ per week), • Background in a premium or award-winning restaurant, • Experience in a multi-outlet environment (hotel, members’ club, or large restaurant with bar/private dining), • Demonstrated success managing large teams (15+ chefs), • Strong leadership skills with a focus on team culture, development, and retention, • Experience running kitchens with £100k+ weekly revenue (including £50k+ food sales) What’s on Offer • Salary: £60,000 – £70,000, depending on experience, • Opportunity to lead a high-profile, multi-faceted venue, • A platform to build and develop a strong, motivated kitchen team, • Creative input across multiple concepts

Reporting to the Director of Sales – UK & Ireland, this role is responsible for driving commercial performance and owning sales targets across a portfolio of lifestyle aparthotels in the London market. This is a hands-on leadership role, where you will take full ownership of sales performance across a portfolio of five properties. You will be responsible for delivering revenue growth through a blend of strategic account management and proactive new business development. The role is based on property five days per week. Key responsibilities include: • Developing and executing property-level sales strategies aligned with KPIs to meet and exceed revenue targets, • Owning and delivering B2B revenue performance with full accountability, • Driving approximately 25% of revenue through account management, identifying growth opportunities and maximising existing relationships, • Focusing 75% of your time on new business development, identifying, targeting, and securing high-value corporate clients, • Building and executing detailed account plans across multiple B2B channels including corporate clients, TMCs, serviced apartment agencies, consortia, and intermediaries, • Actively pursuing opportunities across corporate, group, M&E, and extended stay segments, • Collaborating with key account and wider commercial teams while retaining ownership of your individual targets, • Maintaining high standards of CRM usage, pipeline management, and data accuracy The successful candidate will have; • Previous hotel sales experience with an established network within the London market, • Strong commercial acumen with a proven ability to deliver against sales targets, • Excellent relationship-building skills, including experience engaging senior decision-makers, • Confident negotiation and problem-solving capabilities This is an excellent opportunity for someone to develop within a fast paced growing business. Salary - £90,000 + benefits

Alchemy Global Talent Solutions are working with a prestigious client who are seeking a dynamic and results-driven Hotel Sales Manager to drive revenue growth by securing new business, managing key accounts, and fostering relationships with corporate clients. The ideal candidate will have a strong background in sales, hospitality, and customer relationship management, with a passion for exceeding targets and enhancing guest experiences. Key Responsibilities: Sales & Business Development: • Identify, target, and secure new business opportunities to maximise hotel revenue., • Develop and implement sales strategies to attract corporate clients, travel agencies, and group bookings., • Build strong relationships with existing clients to ensure repeat business and long-term partnerships., • Generate and manage leads through networking, cold calls, industry events, and online research., • Manage key corporate accounts, ensuring high levels of client satisfaction., • Conduct regular client meetings, presentations, and site visits to showcase hotel facilities., • Negotiate and close contracts for corporate stays, events, and group bookings., • Maintain an up-to-date CRM database with client interactions and sales progress., • Revenue & Performance Management:, • Monitor sales performance and report on KPIs, revenue targets, and market trends., • Collaborate with the revenue management team to optimise pricing and occupancy rates., • Stay updated on competitor activity, industry trends, and market demands to adjust strategies accordingly. Key Requirements: • Proven experience in hotel sales, corporate sales, or business development within the hospitality industry., • Strong negotiation and communication skills with a customer-focused approach., • Ability to develop and maintain long-term client relationships., • Experience in CRM systems and hotel management software (e.g., Opera, Delphi, Salesforce)., • Goal-oriented with the ability to meet and exceed revenue targets., • Excellent organisational and time-management skills., • Knowledge of the local market, corporate travel, and MICE (Meetings, Incentives, Conferences, and Exhibitions) sales is a plus.

Our client, a global corporate accommodation provider is looking to hire a Business Development Manager to join their expanding team in London. This position offers hybrid working. Main Responsibilities: • Actively seeking out new sales and business development opportunities, • Sell the company's corporate housing offering directly to new and existing clients, • Cultivating relationships with existing clients by cross selling other services, • Carrying out and attending regular client reviews, industry events and business negotiations to support business development and sales efforts, • Creating Business Development action plans and Sales strategies to increase new business, • Accurately recording all sales activities onto the company database to support business and sales analytics, • Participating in the training and development of new sales staff in order to support and fully equip the team to reach KPI’s and sales targets, • Ensuring compliance with sales and price policies, ensuring competitiveness and accuracy Requirements: A minimum of 2 years’ experience working in an outside sales position in the hospitality or corporate housing industry (hotel, aparthotel, serviced apartments, corporate housing) Track record achieving sales targets Excellent commercial awareness and business acumen

We are seeking an exceptional Director of Sales to join the pre-opening team of Delano London. The ideal candidate will be a seasoned hospitality sales professional with a proven track record in opening and operating luxury hotels at the highest level of service and operational excellence. Set to open its doors in 2026, Delano London will be an intimate and refined urban sanctuary in South Kensington, bringing the brand’s iconic understated glamour to one of London’s most prestigious addresses at 60 Hyde Park Gate, overlooking Hyde Park and moments from the city’s leading cultural institutions. The 67-key luxury retreat will blend soft minimalist design, generous living spaces and park views creating a distinctive lifestyle destination where design, dining, nightlife and wellbeing seamlessly converge. What you’ll do… • Develop and implement strategic commercial plans, together with the Director Revenue and Director of Brand Marketing to source, drive and grow revenue across all segments, constantly monitoring results and adjusting strategies and activities to make sure objectives and targets are being met., • Manage and lead the sales team from recruitment and induction through to team development, encouraging a highly proactive and high performing environment that ultimately allows the team to deliver on objectives., • Ensure close working relationships with Ennismore regional and brand leads for Sales, Revenue and Brand as well as fostering strong working relationships with the wider Accor Global Sales Team., • Provide local market knowledge that helps us stay ahead of the competition., • Take ownership for pre-opening sales strategies and the sales critical path., • Collaborate with key teams (e.g., Hotel Operations, Brand, Revenue, Digital, Graphics & PR) ensuring key information and insights are shared and strong relationships are built to ensure everyone is effectively working together to drive top line revenue and deliver exceptional guest experiences., • Manage a portfolio of accounts, taking the lead on rate negotiations and account management activities whilst ensuring we maximise our market share., • Both guest and team experience will be at the heart of all you do. You will lead from the front and your presence in the business will be felt by the team and guests alike. What we’re looking for… • Strong sales experience with local and/or international experience in a similar role preferably within a luxury and/or lifestyle environment., • You’ll ideally have previous pre-opening experience., • Deep understanding of the Metro London luxury hotel market and key regional feeder markets., • Strong understanding of transient segments within the luxury and lifestyle market., • A balance between a methodical, process and results driven approach and flexibility and creativity when it comes to juggling multiple priorities, meeting deadlines and finding solutions., • You are comfortable with the strategic as well as day to day detail., • You are an excellent relationship builder, confident in working with other teams, leaders and ownership; you’re passionate about what we can achieve together., • Culturally aware and globally minded, able to inspire teams in diverse, international environments. What’s in it for you… • The opportunity to launch a visionary hospitality brand in London and have a real impact on its success., • Join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand., • The chance to challenge the norm and work in an environment that is both creative and rewarding., • Become part of a team that’s very passionate about creating great hospitality experiences and building a portfolio of brands., • A competitive package and plenty of opportunity for development.

Efficiency in. Complexity Out You close deals. You own your pipeline. You build markets. That's exactly what we need. AeroGuest is one of Europe's fastest-growing hospitality tech companies. We strip friction out of hotel operations and replace it with intelligent, digital flows around the entire guest journey. The product is ready. The market is primed. Live in 12 countries. We need the right person to take the UK. Your mission. You own the U.K. From first contact to signed contract. That means pipeline-building, enterprise sales, strategic partnerships, and market representation, with a direct line to our CEO and full autonomy to shape the market as you see fit. What you'll be doing • Own and execute AeroGuest's UK sales strategy, • Build and manage a strong pipeline of mid-market and enterprise hotel groups, • Identify, engage, and close high-value opportunities with senior decision-makers, • Drive complex sales cycles from prospecting to close, • Deliver tailored product demos and value-driven presentations to C-level stakeholders, • Build strategic partnerships across the UK hospitality ecosystem, • Represent AeroGuest at key industry events, trade shows, and conferences in the UK, • Feed market intelligence and customer insight back into product and commercial strategy Who you are We're not hiring against a CV checklist. We're hiring the person who recognises themselves in this: • 5+ years in B2B sales with a proven track record closing complex deals, ideally in SaaS, hospitality tech, or travel tech, • Experienced selling into mid-market and enterprise organisations, • Sharp commercial instincts and strong negotiation skills, • Comfortable running long, multi-stakeholder sales cycles, • Excellent communicator and presenter in English, • Self-directed and strategic, with the hands-on drive that actually gets deals done, • An existing network in UK hospitality is a clear advantage, • Genuine passion for hospitality, travel, and digital transformation How we work Flat organization. High velocity. Real autonomy. We're headquartered in Copenhagen with a proven playbook across The Nordics and U.K. You'll join a sales team that delivers, and take full ownership of a market we're already winning in. We give you the freedom to shape it further. You give us the results. What we offer • High-impact role with genuine ownership of a key market, • 100% ARR growth and live across The Nordics, Germany and UK, • Competitive salary + uncapped commission, • Flexible, remote-friendly setup, • International collaboration and travel, • A seat at a company that actually moves Practical details Type: Full-time Location: U.K. (remote, with travel across the UK and occasionally internationally) Start date: September 2026 We move fast — apply now. Send your CV and a short cover note to: · · with "Head of Sales – UK" in the subject line. We review applications on a rolling basis.

Sales Manager - Luxury Drinks & Gifting Location: London Contract Type: Permanent Office Based Salary: £40,000 + 2% of sales Opening Our client is a world-leading luxury brand dedicated to restoring the glory of their product category. They're seeking an experienced Sales Manager to join their London team on a permanent basis. If you have 5+ years in business development or account management, thrive in fast-paced environments, and are excited by the prospect of building relationships with premium hospitality clients, this role offers genuine career growth and the chance to work for a company with real purpose. Position Overview As Sales Manager, you'll drive revenue growth by developing existing client relationships and securing new business across London's premium hospitality and gifting sector. You'll identify gaps in client offerings, win bedroom and afternoon tea business, and build a pipeline of high-value accounts. Your work directly contributes to the organisation's commercial success whilst supporting their broader mission of positive social impact through their charitable foundation. Responsibilities • Develop SMART contact strategies using LinkedIn, email and in-person meetings to engage prospects and existing clients, • Research and identify key stakeholders within designated hotel, retail and gifting opportunities across London, • Maintain an up-to-date sales pipeline using HubSpot CRM, tracking all prospect movements and interactions, • Plan customer meetings and sales calls in advance, managing your calendar effectively, • Create best-in-class proposals and presentations using PowerPoint tailored to client needs, • Secure new accounts meeting minimum order values of £250 and annual sales targets of £3,000+, • Deliver a minimum of 12 new hospitality clients annually, • Maintain accurate business records on the CRM system and complete monthly sales reports, • Represent the organisation at industry conferences, meetings and events as required, • Deliver all personal business objectives set by the Head of Sales Requirements Essential: • Bachelor's degree in business, marketing or related field, • Minimum 5 years' experience in business development or account management, • Strong communication skills, both written and verbal, • Proficiency in Word, Excel, Outlook and PowerPoint, • Excellent organisational skills and ability to multi-task under pressure, • Budget management experience, • Ability to work effectively with senior management internally and GMs/Directors externally, • London resident with good transport access to Farringdon, • UK Settled Status Advantageous: • Experience working for a luxury FMCG brand, • Background in premium hospitality or customer-facing roles, • Experience selling premium products into 4 and 5-star London hotels, • Tender management and contract negotiation experience, • SME enterprise experience, • Knowledge of European languages (Italian or French) Benefits • Competitive salary of £40,000 - £45,000 + 2.5% sales uncapped, • Pension scheme with Scottish Widows, • Private healthcare with Vitality (after one year's service), • Life assurance scheme offering 4x salary, • Complimentary annual eye tests and optical care, • Bike to work scheme, • Access to Perkbox benefits app with exclusive staff discounts, • Welcome gift reflecting the company's product range, • Alongside this generous package, you'll join a values-driven team that genuinely cares about integrity, flexibility and making a difference. You'll work in a collaborative environment where your contributions are recognised and your professional development is supported. How to Apply If you're looking to advance your career and have the skills and experience to succeed in this role, please send your application to us. Include your CV, a cover letter outlining your relevant experience in business development and account management, and any supporting documents you feel strengthen your application. In your cover letter, please confirm you're a London resident with UK Settled Status and good transport access to Farringdon. Please submit your application via email with the subject line "Sales Manager Application" to

Are you a hands-on and passionate Food & Beverage professional ready to lead and inspire a dynamic team? The Marylebone Hotel, a luxury and contemporary destination in the heart of London, is seeking an experienced Food & Beverage Director to oversee our multi-outlet operations, including 108 Brasserie, the Cocktail Bar, and Meetings & Events. About the Role: As the Food & Beverage Director, you will take a strategic leadership role in driving the commercial success and operational excellence across all F&B outlets. You will help drive the repositioning of the 108 Brasserie to enhance its market presence and appeal, while developing innovative activations to elevate guest engagement and revenue growth. Your role is critical in shaping the overall food and beverage experience, inspiring your team, and delivering exceptional standards that reflect The Marylebone’s luxury reputation. Key Responsibilities: • Provide visionary leadership across 108 Brasserie, the Cocktail Bar, and Meetings & Events, ensuring consistent excellence in service and operations., • Help drive the strategic repositioning of 108 Brasserie, defining its unique identity and driving enhanced guest experiences through creative concepts and activations., • Develop and implement compelling activations and events that increase guest engagement and contribute to revenue growth., • Mentor, motivate, and develop a high-performing food and beverage team, fostering a positive and productive culture., • Oversee daily operations to guarantee seamless service delivery and outstanding guest satisfaction across all outlets., • Collaborate closely with kitchen, events, and front-of-house teams to ensure flawless coordination and execution., • Drive sales growth and financial targets, managing budgets, staffing, scheduling, and cost controls effectively., • Analyze business performance, identify opportunities for improvement, and implement strategic initiatives., • Handle guest feedback with professionalism, addressing any issues promptly to uphold the hotel’s high standards., • Support the delivery of successful meetings and events, ensuring all client expectations are met or exceeded. What We’re Looking For: • Proven experience as a Food & Beverage Director or senior operational leader within luxury or upscale hospitality., • Demonstrated success in repositioning restaurants and developing innovative activations that drive commercial results., • Strong operational expertise across multi-outlet environments including restaurants, bars, and events., • Exceptional leadership and team development skills with a hands-on approach., • Excellent communication, interpersonal, and organisational abilities., • Ability to thrive under pressure in a fast-paced, dynamic environment., • Passionate commitment to delivering outstanding luxury guest experiences., • Experience within London’s competitive hospitality market is highly advantageous. The Perks of working for The Marylebone Hotel: • Holiday allowance increasing with length of service up to 25 days, • Free meals on duty, • 50% discount when dining with The Doyle Collection, • Discounted rates when staying in our hotels, • Training dedicated to personal development, • Cycle to work scheme, • Discounts in selected stores and online shops, • Life Insurance and Company Pension, • Complimentary uniform and dry cleaning, • One paid volunteering day per year, • Free access to the Employee Assistance Programme, • Hotel Incentives and rewards, • Staff summer parties, Christmas parties and regular team get togethers, • Refer a Friend bonus scheme The Doyle Collection The Doyle Collection is a carefully curated collection of eight Irish family-owned luxury and urban hotels located centrally in London, Dublin, Washington DC, Cork and Bristol. What binds our hotels together is the Doyle service ethos - a real warmth and thoughtfulness. We are proud to say that The Doyle Collection has maintained it's listing as one of the 'Best Large Workplaces' with Great Places to Work since 2017. This accolade means that our people are part of a culture of continuous improvement, working for leaders who are committed to the working environment. In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. Inclusion and diversity are key to us. At The Doyle Collection, where everyone is valued, and everyone is treated with fairness and respect. All our team members have the opportunity to thrive with an equal opportunities employer.

Must be based in the UK – early working hours required Job Summary The Travel Advisor will support Think Travel advisors with booking travel, managing reservations, and ensuring financial accuracy across bookings and invoices. This role requires strong Sabre proficiency and a detail-oriented approach, with tasks including invoicing, reconciliation, and commission tracking. Must be able to book both domestic and international travel, including hotels, car hire, and ground transportation. Proficient in ticketing and exchanges. Excellent customer service, sales skills, and problem-solving abilities required. Also assists with overall day-to-day operational support. Duties/Responsibilities • Support Think Travel advisors with booking and managing domestic and international travel, • Advise on transportation, accommodations, and destination options, • Prepare cost estimates for travel and related services, • Book flights, hotels, car hire, and ground transportation in Sabre, • Handle ticketing, reissues, and exchanges, • Prepare and issue invoices, ensuring accuracy, • Reconcile bookings against supplier invoices and resolve discrepancies, • Track commissions and payments, • Assist with air and hotel contracting and rate review Required Skills/Abilities • 3–5 years Sabre experience required, • Excellent customer service and sales experience, • Strong attention to detail, especially with financial data, • Strong verbal and written communication skills, • Excellent organizational skills and ability to manage multiple bookings, • Ability to work with urgency and prioritize effectively, • Proficient in Microsoft Office, especially Excel, • Strong problem-solving and research skills, • Understanding of air and hotel contracting and vendor relations Education and Experience • Previous experience booking domestic and international travel required, • 3–5 years Sabre experience required, • Experience with invoicing, reconciliation, or commission tracking preferred, • Travel industry experience required, • Experience reviewing contracts and rates in GDS preferred

TRAFALGAR RIVER CRUISE ADMINISTRATION ASSISTANT £28,000 PA 60 Buckingham Palace Road, London, SW1W 0AH The Travel Corporation (TTC), a leading travel company comprising of well-known travel brands such as Trafalgar, Costsaver, Luxury Gold, Contiki, Brendan Vacations, Uniworld River Cruising, and Insight Vacations. The Travel Corporation is represented by over 40 sales offices and 10,000 team members globally, whilst serving over 2 million customers annually across more than 70 countries. At The Travel Corporation, we believe that our people are the key to our success, and we are proud to foster a culture of talent development and progression for our team members across our family of brands. We invite you to look at our career’s website () to find out more about the work of The Travel Corporation and our Staff Benefits. THE ROLE: The main function of this position is to provide administrative, financial, and accounting support to the Trafalgar River Ops Team and all other parties involved in delivering the cruise experience, including Suppliers, Experience Directors, Experience Managers, and Local Hosts. This is a highly diverse and dynamic role, offering exposure to multiple areas of the business. In addition to core responsibilities, the successful candidate will support the Transfers Team, assist with Group and Charter enquiries, and contribute to a wide range of daily operational tasks. The role requires flexibility, collaboration across departments, and a proactive, hands-on approach to ensure smooth and efficient operations. KEY RESPONSIBILITIES • Coordinate and finalize Perfect Cruise itineraries for regular and Christmas seasons, ensuring data accuracy prior to season launch and handing over final versions to the Cruise Ops Operation Team., • Manage all service orders for admissions, tickets, entertainment, lectures, hotels, and all other suppliers, including priority and early bookings to ensure service delivery., • Communicate last-minute changes to Suppliers, Cruise Managers, Local Hosts, and ships as needed., • Control the quality and performance of Suppliers, Cruise Managers, and Local Hosts., • Provide support to the Transfers Team, assisting with coordination and administrative tasks as required 2 days a week., • Assist with Group and Charter enquiries in coordination with the Cruise Ops team, ensuring timely responses and accurate handling of requests., • Support daily operational tasks across the department to ensure smooth service delivery., • General administrative duties which can include but are not limited to invoicing queries, deviations, special events/activities, and daily operations., • Assist with administering the Trafalgar Hotel contracts., • Support maintaining an up-to-date HR database for Experience Directors, Experience Managers and Local Hosts. IDEAL CANDIDATE • Understanding of the cruise industry; experience and destination knowledge of European rivers/cities is desirable., • Organised and proactive team player who works autonomously and has outstanding people skills., • Strong interpersonal skills to build relationships with shipboard staff, suppliers, and internal departments., • Tourism or hospitality background and experience dealing with customers and suppliers preferred., • Strong organisational and IT skills (MS Office, presentation software & social media)., • Experience with MarineXchange (MXP) is desired but not essential., • Excellent command of English, both written and verbal; an additional European language (German, French, or Italian) is advantageous., • Excellent communication skills., • Citizen of the U.K. or able to provide proof of eligibility to work in the U.K., • Want to become part of a growing river cruise brand with big growth plans over the next three years. WORKING CONDITIONS • 3 days in the office and 2 days remote, • Monday to Friday, • Department hours: 08:00–18:00 (some seasonal extensions may apply), • Emergency phone: Yes, • Travel requirements: No

Our client is a UK market leader within the commercial catering sector with a collaborative culture, great team, strong sales infrastructure and a comprehensive offering. Due to exciting growth they are looking for a Regional Account Manager / Business Development Manager to spearhead growth within their hotel sector specialism across London. £45-48k base salary with commission to a £65k Year 1 + car/car allowance £6k levelling so a Year 1 £70k OTE package This role is a Remote position but will need someone living in London with plenty of client meetings across restaurants, cafes, leisure centres and NHS trusts. (any exposure or understanding of the Tuco framework would be advantageous) Typically 5-10 client visits on a F2f basis weekly so a fast-paced role with lots of client facetime. Great mentor, collaborative culture and a great team and a balance of 50% Account Management activities and 50% New Business reactivating lapsed accounts. This role is a new business focus on driving revenue within the hospitality and catering industry and would require someone who has experience in either selling into the hospitality sector or into NHS/Education and the interest to move into this arena. Role is to both maximise existing relationships and to re-open doors and also to increase spend within lapsed clients and will need someone with a proven track record of maximising relationships and spend. Pushing to becoming a main supplier and securing mutually beneficial working relationships. An empathetic and consultative approach with strong commercial acumen is key here. 75% of clients in the London and surrounding area - the other 25% South East corridor Strong organisational skills, diary management - and YOU and the UK market leader you represent being the reason why along with your service levels you become the partner of choice.

Lead the commercial strategy for a growing European hotel portfolio — with full accountability for revenue, performance, and team leadership. We’re hiring a Regional Director of Sales, Europe to lead commercial performance across our UK & European hotel portfolio. The role • Lead regional sales strategy and execution, • Drive revenue growth across key segments, • Manage and develop multi-property sales teams, • Own key accounts and partnerships, • Work closely with Revenue, Marketing & Operations, • Delivery of sales targets and budgets, • Growth in market share and RGI performance, • Strong pipeline and conversion, • Senior hotel sales leadership experience (multi-property), • Proven track record of commercial delivery, • Strong leadership and stakeholder management, • 33 days holiday (incl. bank holidays), • Private Medical & Dental, • Death in Service (4x salary), • Employee discounts platform London-based (hybrid) with UK & Europe travel If you’re interested, or know someone who would be a strong fit, please get in touch or apply directly. #HospitalityJobs #HotelJobs #SalesLeadership #CommercialLeadership #HotelSales #HospitalityCareers #LeadershipHiring #LondonJobs

About Jumeirah Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world. About Jumeirah Carlton Tower Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury. The hotel offers stunning views across the city, access to the private Cadogan Gardens, a variety of dining experiences, and a rooftop healthclub and spa with London’s largest naturally lit swimming pool. About The Job An opportunity has arisen for a Spa Supervisor to join the Jumeirah Carlton Tower. The main duties and responsibilities of this role are: • Assist the Spa Manager in handling payroll duties with accuracy, adhering to timelines and Jumeirah requirements., • Train the Spa and Fitness team, ensuring staff knowledge of products and coordinating with vendors/designers for training and sales support., • Track Spa and Fitness quality scores (Medallia, LQA, Trip Advisor) and create and implement action plans as necessary., • Monitor the performance of Spa GSE, Spa attendants, and Fitness team, supervising, disciplining, and guiding employees as needed., • Conduct monthly performance reviews for GSE and fitness staff based on established KPIs, tracking their performance, and providing feedback., • Ensure guest areas of the Spa and Gym are clean, inventories are well-stocked, and the environment adheres to LQA and Jumeirah standards. About you The ideal candidate for this position will have the following experience and qualifications: • Problem solving abilities., • Leadership and team management skills, • Creativity, • A Detail orientated approach., • Project Management Skills About the Benefits: At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development. Benefits include: • Supportive and inclusive work environment, • Access to Learning & Development programmes and clear career pathways, • Opportunities for internal mobility within our global network, • Colleague discounts on food, beverage, and hotel stays worldwide, • Health care and insurance benefits, • Competitive salary + excellent service charge, • Extra holiday for significant Birthdays (21.30.40. etc.), • Jumeirah perks website access – discount, • Dry cleaning of uniform or Business attire, • Meals on duty

Major Global Luxury Hotel Group role. Senior Sales Manager and Team Lead role managing a small team Business Development Managers. Prior experience working with Travel Management Companies is required. £70-80k. Plus bonus. Must be London area based. WFH / remote role, with travel approximately 30% for travel agency visits and conferences, including occasional international trips. As a Senior Sales Manager role works on their own portfolio around 6 major leisure and luxury travel agencies. The role ensures regular contact with agents and develops business relationships with the front-line agents, by webinars, training workshops and in-person visits and territory events, to promote awareness of the Hotel Group’s portfolio of brands, by delivering and presenting relevant sales materials to encourage maximum sales for the Hotel Group’s products and services. You’ll build strong relationships with TMC partners through webinars, events, newsletters, email blasts, promotions. Plan and deliver impactful presentations and partner engagement activities, and travel for agency visits and events. The role is roughly 60% proactive engagement with TMC partners and 40% team management and administration As a Team Lead, the role also coaches, nurtures, trains and develops a small high-performing TMC sales team and leads weekly team and individual meetings. You’ll agree and communicate individual’s goals and targets for their portfolio of travel agencies and provide measurement and monitoring of individual and team achievement against targets. You'll evaluate individual’s performance through market share and revenue reports as well as client activities deployed. Reporting in Salesforce. The Senior Sales Manager works with the very personable Global Director who will support your reporting back on KPIs, data, and ROI. You also have a central operations team for commercial direction, data and guidance. The Global Director provides a lot of commercial direction, and then it is up to the Teams Leads globally with their small Business Development Manager teams to execute the strategies with their list of accounts. They are looking for good analytical and commercial awareness to evaluate data and market insights to prioritise accounts and maximise revenue opportunities. You’ll need to prioritize agencies based on analysis of market share and room night data, and formulate the sales strategy for each agency. Using relevant data and reports you’ll plan and structure the content of the calls and presentations with agency activity based on relevant data and information. You'll also evaluate individual performance through market share and revenue reports as well as understanding of resource deployment. They are seeking an experienced sales leader to drive growth across key TMC partners in EMEA & APAC. This role combines team leadership with hands-on business development, managing relationships with major TMC partners. You will also lead a regional sales team, drive targeted commercial initiatives, analyse performance, and expand market share across a diverse portfolio of hotel brands within a leading global hospitality company. Remote working close knit team, with some travel to meet your portfolio of agencies. Please send your CV to me, Graham with a view to being briefed further on this Major Global Luxury Hotel Group brand and the Senior Sales Manager / Team Lead role.

LOCATION: Central London This organisation operates an iconic set of venues in London, creating exceptional events in an environment like no other. This isn't your standard hotel ballroom or four-walled event space; they create unforgettable moments across a unique set of locations that offer a perspective of the city like no other. From high-stakes corporate launches to bespoke private celebrations, the Event Planner will be the primary point of contact for the guest experience, ensuring every detail is handled with care, creativity, and professionalism. As a growing business, the company prides itself on a culture built around accuracy, creativity, pace, and curiosity. MISSION The Event Planner is responsible for creating memorable experiences by managing all aspects of event planning, from the initial handover from the sales team to the final handover to the operations team. This individual acts as the central point of contact for clients, vendors, and internal teams. The primary mission is to ensure the highest standards of event delivery and customer focus while representing the image and values of the brand. By devising comprehensive event plans, this role informs the wider team to consistently exceed guest expectations RESPONSIBILITIES • Develops full knowledge of the venues, their capacities, and their specific capabilities., • Manages event details within the CRM, including the creation of catering orders, invoices, and event-related documentation., • Coordinates all event logistics, such as booking required elements including decorations, audio-visual production, and entertainment., • Conducts client food tastings to ensure product satisfaction and to maximise upselling opportunities for food, beverage, and event add-ons., • Maintains rigorous adherence to specific Health & Safety requirements and procedures for all specialised event spaces., • Source new suppliers to ensure the offering remains at the forefront of the industry while developing existing relationships., • Assists the team with generating weekly event orders and general office duties to ensure seamless operations. REQUIREMENTS • Possesses excellent customer-facing skills and a deep operational understanding of high-end events., • Demonstrates exceptional organisational skills and an outstanding level of attention to detail., • Exhibits a genuine passion for high-end food, beverage, and luxury event components., • Proves the ability to work effectively in a fast-paced, challenging environment as a calm and analytical problem-solver., • Shows an innate understanding of the luxury events market and the ability to tailor requirements for a variety of industries., • Maintains a proactive attitude toward taking responsibility and ownership of their role within the company., • Communicates confidently and remains curious about progressing as part of a growing business. ExecutiveSurf is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. ExecutiveSurf is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

AI & Platform Engineer / Tech Support Engineer Location: London office, on-site Salary: £27,000 - £30,000 Reporting to: Technology & Operations Director Role Purpose We are looking for a proactive, service-focused AI & Platform Engineer to support the day-to-day technology needs of our business. This is primarily an on-site junior IT and platform support role, responsible for managing internal technology issues and queries, coordinating with external support partners, and acting as the first point of contact for user support across a range of business-critical systems. Alongside core support responsibilities, this role offers the opportunity to get involved in AI, automation, and systems improvement projects. The successful candidate will help identify ways to make our teams more efficient through better use of technology, automation platforms, and AI tools. This role would suit someone who genuinely enjoys helping people, is curious about technology, and wants to build a career that combines customer service, IT support, SaaS administration, and emerging automation/AI capability. Team Purpose The Technology & Operations function exists to support the success of the business through reliable systems, responsive support, strong supplier management, and continuous operational improvement. Key Responsibilities 1. IT Support and User Assistance Provide first-line, on-site support to internal users across the London office and wider business where needed. Responsibilities include: • Acting as a first point of contact for IT and systems issues, • Logging, managing, and resolving support tickets and user queries, • Troubleshooting hardware, software, and access issues, • Supporting laptops, monitors, peripherals, meeting room technology, phones, and other end-user equipment, • Assisting users with Microsoft 365 and common business applications, • Providing support in a clear, friendly, and non-technical way, • Keeping users updated throughout the issue resolution process, • Escalating issues appropriately when required 2. Platform and SaaS Support Take ownership of support tickets and administration tasks across a range of key business systems and external platforms. This includes helping to manage issues, queries, user access, and supplier liaison for platforms such as: • Seven20 CRM (Salesforce), • Synergy / 8x8 (phone system), • SourceWhale (outbound sales platform), • Clerk Chat (SMS system), • LinkedIn, • Logic Melon, • LinkedHelper, • Lusha, • ZoomInfo, • Triaging and resolving partner platform issues where possible, • Liaising with third-party support teams and holding issues through to resolution, • Managing user setup, access, permissions, and basic configuration, • Supporting onboarding and offboarding processes across systems, • Building strong working relationships with external vendors and support contacts, • Helping maintain documentation for platform setup, processes, and common fixes 3. Supplier and Ticket Management Work closely with external IT support providers, including ITQED IT Support, to ensure a high level of service to internal users. Responsibilities include: • Logging and managing tickets with external suppliers, • Following up to ensure timely resolution, • Providing context, evidence, and clear communication to speed up support, • Escalating where needed, • Tracking recurring issues and identifying patterns or opportunities for improvement 4. AI, Automation and Operational Improvement Support the business in exploring and delivering practical uses of AI and automation. This is not expected to be the main responsibility from day one, but the role includes scope to grow into: • Identifying repetitive manual tasks that could be streamlined, • Helping build or support simple automations and integrations, • Assisting with process improvement projects using AI and workflow tools, • Testing ideas that improve internal efficiency, data flow, or user experience, • Supporting adoption of tools such as ChatGPT, Claude, Copilot, and other AI assistants in a safe and useful way 5. Documentation and Process Support Help create structure and consistency in the way support and systems are managed. Responsibilities include: • Documenting common issues and resolutions, • Maintaining simple process guides and knowledge base articles, • Supporting clear onboarding and offboarding checklists, • Helping improve internal tech processes over time, • Ensuring good record keeping across tickets, assets, and access management What Good Looks Like in This Role Success in this role will look like: • Users feel supported and get fast, clear, helpful responses, • Tickets are well managed and not left to drift, • Supplier issues are owned and pushed through to resolution, • New starters have a smooth setup experience, • Core platforms are well administered and supported, • Repetitive tasks start to be improved through automation, • The role grows beyond support into meaningful operational improvement work Candidate Profile We are open to candidates from a range of backgrounds. This role does not require an IT degree or formal qualification. We are more interested in someone who can demonstrate: • A real interest in technology, systems, and problem solving, • A strong customer service mindset, • Confidence dealing with people and helping users day to day, • A calm, professional approach under pressure, • Curiosity about AI, automation, and how tools can improve business operations, • A willingness to learn new platforms and systems quickly, • Junior IT support, • Helpdesk or service desk roles, • Hospitality, bar, hotel, restaurant, or other customer-facing environments, • Operations or admin roles with strong systems exposure, • Early-career candidates with strong personal interest in technology and automation Skills and Experience Essential • Strong interpersonal and communication skills, • A customer-first mindset and enjoyment of helping people, • Basic technical troubleshooting ability, • Good organisation and ability to manage multiple queries at once, • Confidence learning new software and systems, • A proactive attitude and willingness to take ownership, • Ability to explain technical issues simply to non-technical users, • Experience in a junior IT support, helpdesk, or technical support role, • Experience supporting SaaS platforms or business systems, • Experience liaising with third-party software or IT suppliers, • Familiarity with ticketing processes and user administration, • Exposure to automation or workflow tools such as Make, • Exposure to AI tools such as ChatGPT, Claude, or Copilot, • Interest in integrations, process improvement, or no-code / low-code tooling, • Experience in a fast-paced customer-facing environment Personal Attributes • Personable and approachable, • Service-driven, • Curious and eager to learn, • Methodical and dependable, • Comfortable taking ownership of problems, • Resilient and calm under pressure, • Positive, hands-on, and solutions focused Why This Role Is Different This is not just a traditional junior IT support role. The core of the role is still about excellent internal customer support, ownership of tickets, and smooth running of business technology. But it also offers the chance to develop valuable future-facing skills in: • AI-enabled productivity, • Automation and integrations, • SaaS operations, • Systems thinking, • Operational efficiency For someone early in their career, this is a chance to build a strong foundation in support while also gaining exposure to the kinds of tools and projects that are shaping modern operations teams.

Company Description L’oscar London is an exclusive luxury hotel and an architectural gem. The former headquarters of the Baptist Church has now been wonderfully restored and splendidly refurbished in all its Baroque glory by renowned French architect and designer Jacques Garcia. The hotel features 39 bedrooms of which 18 are suites and is also home to the decadent L’oscar Restaurant and Baptist Bar alongside other more unique function spaces for smaller and larger meetings and events. The imagination and attention to detail in the décor creates an elegant French design within a historical British building. The theatrical style is the ideal setting providing a luxurious escape in the city. Role Description The Head Bartender is responsible for leading bar operations and delivering an exceptional guest experience. The Head Bartender should welcome guests with warmth and professionalism, ensure every drink reflects the quality of our brand and contribute strong product knowledge and leadership skills. The Head Bartender should confidently guide guests through the menu, drive sales and support the team. The Head Bartender reports to the F&B and Events Manager. Objectives and Goals • To manage the growth of the business through the delivery of an excellent service, • Establish and maintain service standards that consistently exceed guest expectations, • Ensure the Bar area is well maintained and proactively act on any maintenance issues, • Oversee all bartender operations, including bar set up and beverage preparation on daily basis, • Collaborate in creating a comprehensive drinks and cocktail menu, • Develop a positive, direct and open relationship with all colleagues, • Work closely with floor staff to ensure a seamless operation, • Protect the health, safety and well-being of our guests and colleagues Responsibilities • Develop a positive and direct relationship with all colleagues and external suppliers, • Report on time for duty, properly groomed and dresse, • To address all our regulars and VIP guests by name and remember their preferences, • Welcome guests at the bar counter in a professional and polite manner, • To be knowledgeable about menu items and focused on providing the quality service, • Respond promptly to the service needs of guests, • Control and maintain an accurate beverage stock level according to level of business., • Perform any other reasonable duties as required by the head of department Background & Experience • 2–4 years’ experience within luxury hospitality / fine dinning environment, • Strong expertise within the luxury travel, leisure, and lifestyle segments, • Outstanding ability in delivering professional customer service, • Outgoing and friendly personality and demeanour, • Great interpersonal and communication skills

We're looking for a passionate and proactive Events Sales Executive to join our team! In this fast-paced role, you'll be the first point of contact for event enquiries-delivering exceptional service, identifying client needs, and showcasing what our hotel has to offer.

This role is perfect for a sales-driven individual who thrives in a fast-paced environment and has a strong background in event sales and planning. Conduct venue show rounds, presentations, and sales pitches. Proven experience in event sales within a high-end venue, hotel, or catering company.

Plan and execute sales activity including research, site/hotel show rounds, entertaining and sales trips. Sales and Marketing Team on a permanent basis, with an immediate start to consistently deliver memorable moments and five-star service to our guests and each other. Research, identify, qualify a

Order Taker - In Room Dining - Knightsbridge, London \n\n About Jumeirah \n\n Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. \n\n About Jumeirah Carlton Tower \n\n Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury. The hotel offers stunning views across the city, access to the private Cadogan Gardens, a variety of dining experiences, and a rooftop healthclub and spa with London’s largest naturally lit swimming pool. \n\n About the Job: \n\n An opportunity has arisen for a Order Taker to join us at Jumeirah Carlton Tower within our In-Room Dining Team. \n\n The main duties and responsibilities of this role are: \n\n\n\t • Maximize sales and profits through exceptional value and service, utilizing effective up-selling and cross-selling techniques throughout the hotel.\n\t, • Maintain a thorough knowledge of all in-room dining menu items and actively review relevant information such as hotel events and daily specials.\n\t, • Demonstrate an understanding of hotel facilities and become proficient in hotel management systems such as Opera, Epicure, and Hotsos.\n\t, • Adhere to punctuality and uniform standards while fostering positive relationships with colleagues and other departments.\n\t, • Strong communication and interpersonal skills\n\t, • Strong customer service orientation\n\t, • Ability to tolerate moderate amounts of walking\n\t, • Ability to work flexible hours\n\t

Food & Beverage Assistant - Hook, Hampshire \n\n Join our fantastic team here at Tylney Hall Hotel where we encourage personal development, offering full departmental and hotel induction training to support you with the start of your journey here at Elite Hotels. Hotel offers benefits such as free parking, meals prepared fresh via our Kitchen Team, and opportunity to live in staff accommodation here on the beautiful estate. \n\n Key Responsibilities may include: \n\n\n\t • Ensure that the Lounge & Bar areas are correctly prepared for service - including afternoon tea.\n\t, • To serve all beverages to the required standards, and to ensure such service is friendly and efficient.\n\t, • To be aware of all the duties relating to the role of bar person refer to the function details and ensure that such duties are carried out to the required standards.\n\t \nAs an accredited Investor in People, we are dedicated to the development of our staff. Many of the team started out in junior roles, but have been offered training and promotional opportunities as their skills have grown. We are very fortunate to have a large percentage of long-term team members able to offer their experience and expertise to the next generation of hospitality professionals – this could be you! \n \nBenefits \nTo support our staff we offer: \n\n\n\t • Meals are provided by our talented kitchen team\n\t, • We have plenty of free parking.\n\t, • We also have amazing recognition awards for exceptional customer service\n\t

Director of Spa and Fitness - The Peak - Knightsbridge, London \n\n About Jumeirah \n\n Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. \n\n About Jumeirah Carlton Tower \n\n Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury. The hotel offers stunning views across the city, access to the private Cadogan Gardens, a variety of dining experiences, and a rooftop healthclub and spa with London’s largest naturally lit swimming pool. \n\n About the Job \n\n An exciting opportunity has arisen for a Director of Spa and Fitness to join Jumeirah Carlton Tower. \n\n The main duties and responsibilities of this role include: \n\n\n\t • Developing wellness programs and menus aligned with brand standards to support business strategy and elevate the Spa and Fitness product.\n\t, • Driving key strategies within the SBU to meet targets and align with Jumeirah's overall goals.\n\t, • Staying informed about competitors, market trends, and adapt strategies to meet evolving luxury segment needs.\n\t, • Ensuring The Peak consistently meets its monthly targets for sales, membership renewals, and membership revenue.\n\t, • Developing and executing marketing initiatives in collaboration with the Membership, Spa and Fitness Managers.\n\t, • ITEC levels 1-5 in Beauty therapy (or equivalent) CIDESCO preferable\n\t, • Qualified in any alternative wellness practice\n\t, • Commercially (targets and results) focused\n\t, • Supportive and inclusive work environment\n\t, • Access to Learning & Development programmes and clear career pathways\n\t, • Opportunities for internal mobility within our global network\n\t, • Colleague discounts on food, beverage, and hotel stays worldwide\n\t, • Health care and insurance benefits\n\t, • Locally competitive salary and incentive structure\n\t, • Dry Cleaning of uniform or Business attire\n\t, • Meals on Duty\n\t, • Employee Assistance Program\n\t, • Wellness Benefits – Chiropodist, Flu Jabs, and more\n

Personal Trainer - Knightsbridge, London \n\n About Jumeirah \n\n Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and exclusive residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world. \n\n About Jumeirah Carlton Tower \n\n Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury. The hotel offers stunning views across the city, access to the private Cadogan Gardens, a variety of dining experiences, and a rooftop health club and spa with London’s largest naturally lit swimming pool. \n\n About the Job \n\n An opportunity has arisen for a Personal Trainer to join The Peak Gym team at Jumeirah Carlton Tower. \n\n The main duties and responsibilities of this role: \n\n\n\t • Actively participate in and oversee the provision of excellent service, making every guest feel welcomed and at ease, and handling customer complaints efficiently while maintaining positive guest relations.\n\t, • Promote fitness activities, spa treatments, and facilities to guests, actively participate in promotional activities, and serve as a catalyst for Sales and Marketing efforts to enhance guest bookings and experiences.\n\t, • Deliver exercise classes and workshops, provide spa consultations, recommend appropriate wellness activities and treatments based on guest conditions, and stay updated on the latest fitness and wellness trends.\n\t, • Ensure the cleanliness and upkeep of the guest gym, fitness equipment, sauna rooms, shower rooms, and storage rooms, and report maintenance issues immediately to the Engineering Team.\n\t, • Adhere to and promote health, safety, and hygiene standards, maintain confidentiality of guest information, and handle inappropriate guest behaviour as per hotel standards.\n\t, • Problem solving\n\t, • Leadership and team management skills\n\t, • Project Management Skills\n\t, • Supportive and inclusive work environment\n\t, • Access to Learning & Development programmes and clear career pathways\n\t, • Opportunities for internal mobility within our global network\n\t, • Colleague discounts on food, beverage, and hotel stays worldwide\n\t, • Health care and insurance benefits\n\t, • Locally competitive salary and incentive structure\n\t, • Dry Cleaning of uniform or Business attire\n\t, • Meals on Duty\n\t, • Employee Assistance Program\n\t, • Wellness Benefits – Chiropodist, Flu Jabs, and more\n

Linen Porter - Hook, Hampshire \n\n Role Overview: \n\n To assist the Housekeepers, Room Attendants and Laundry department in achieving and maintaining specified standards of cleanliness, tidiness and service to guests. \n\n Key Responsibilities: \n\n\n\t • To maintain cleanliness and hygiene in the guest corridors.\n\t, • To continually clear the corridors and Linen Storage Rooms of dirty linen and rubbish throughout the day.\n\t, • To maintain the required stock levels of linen and supplies within the Linen Storage Rooms.\n\t, • To assist the Room Attendants and Assistant Housekeepers in their task of cleaning, room preparation, cleaning terraces, balconies, setting up extra beds and furniture, removing and fitting curtains and cleaning ceiling lights.\n\t, • To be aware of guest’s needs and their expectations of Tylney Hall and to acknowledge them with a smile.\n\t

Food & Beverage Assistant - Accommodation Available - Hook, Hampshire \n\n Job Type: Fixed Term Contract \n\n Food & Beverage Overview: \n\n To ensure the highest standards of service and customer care are maintained regarding all aspects of Food & Beverage operations within the hotel. To include Conference & Banqueting, Restaurant, Lounge, Bars, Terrace, Poll Bar and Room Service, working within a service and sales-led culture. \n\n Food & Beverage Key Responsibilities: \n\n\n\t • To ensure professional Guest focus at all times, to ensure all Guests are acknowledged warmly wherever you find them throughout the Hotel\n\t, • To be an ambassador for Tylney Hall Hotel and promote our varied services and events to all guests\n\t, • To arrive on shift well-presented and ready to work, report immediately to the area supervisor and take responsibility for ensuring you are equipped for the required tasks (eg; order pad and pen, bottle opener)\n\t, • To attend pre-shift briefing as required, and to follow the direction of supervisory staff on duty with regard to tasks, asking for assistance if you are unsure or need support\n\t

Role Overview: To assist the Housekeepers, Room Attendants and Laundry department in achieving and maintaining specified standards of cleanliness, tidiness and service to guests. Key Responsibilities: • To maintain cleanliness and hygiene in the guest corridors., • To continually clear the corridors and Linen Storage Rooms of dirty linen and rubbish throughout the day., • To maintain the required stock levels of linen and supplies within the Linen Storage Rooms., • To assist the Room Attendants and Assistant Housekeepers in their task of cleaning, room preparation, cleaning terraces, balconies, setting up extra beds and furniture, removing and fitting curtains and cleaning ceiling lights., • To be aware of guest’s needs and their expectations of Tylney Hall and to acknowledge them with a smile.

AV Operations Manager London, UK £35,000 to £38,000 (dependent on experience) Your perspective: Private Healthcare Employee supported volunteering Enhanced family leave provisions Perkbox and Employee assistance Programme Company sick pay Employee recognition scheme Generous employee referral scheme Clearly defined Career path (and all the important support along the way) Access to state-of-the-art technology Global presence and opportunities worldwide Long Service Programme Your area of responsibility: Working in some of the best venues and hotels in the UK you will play an integral part in the planning, preparation of some amazing events and will be responsible for the delivery and set up from small meetings through to large scale productions. Main point of contact for clients on a day-to-day basis to ensure customer expectations and requirements are fulfilled. Along with the technicians you will prepare, rig and de-rig equipment prior to events within the hotel/venue and be available on-site for ad hoc technical issues. Pro-actively contact clients well in advance of their event to develop and build sales potential, interpret technical solutions, arranging meetings where necessary to establish their requirements. Build, establish and maintain a portfolio of standard set designs/visuals enabling the client to visualise the possibilities for a particular room. Maximising sales potential by up-selling services at every opportunity with the view of increasing turnover, i.e. increasing the different elements involved within conferences and events e.g. production, video editing etc. Participates in capture rate discussions and suggests ways to capture lost business. Monitors sales files to review upcoming groups and to ensure that sales processes are followed. Foster good relations with all sales team members to maximise new leads. Educate the team in terms of all services and introduce incentive schemes to encourage the team to distribute potential sales leads. Develop a database of clients who have visited the hotel/venue. Proactively correspond with clients after their event to pursue future business. Gain feedback on performance to improve on service. Ensure all areas of responsibility are within budget parameters and to negotiate preferential rates. Utilise all in-house services before out-sourcing i.e. crew & equipment. Be aware of turnover targets and actively strive to increase revenue. In conjunction with hotel team/Sales & Marketing in London, develop sales and marketing literature specific to the hotel/venue, to increase awareness and build exposure. Report to the hotel/venue and attend weekly staff meetings within the hotel/venue to ensure that communication does not break down at any stage. Cultivate good relations with all hotel/venue staff, i.e. sales team, banqueting team and front of house. Creates development plans with hotel teams to improve service levels. Addresses and provides solutions for concerns or complaints communicated by the Hotel or customers. Foster good relations with all of the London team and all sites (particularly London) to ensure that full back-up support is provided from front of house/warehouse. Attend regular meetings with the London office to ensure that all delegated duties are carried out effectively and efficiently, meeting all deadlines and objectives. Create and standardise information systems where by the local London office can clearly see equipment movements and requirements within the hotel, including quotations and turnover reporting. Develop dry hire shows and large scale events with involvement in the tender process and pre-production for new/existing clients and ensure that implementation of the project is handled by the appropriate parties, i.e. utilise Event Producers on a consultancy basis as required. Build long-term customer loyalty by converting on-off Hotel corporate clients events to established client accounts, Monitor competitor activity of production companies using the Hotel and where possible approach clients with the view of targeting for future activity. Delegate technical responsibility to on-site technician, ensuring all duties are achieved within the deadline. Ensure good use of technicians time by managing shift basis effectively and offering this resource to sister hotels. What you bring with you: High School Diploma, Mathematics and English GCSE or equivalent is preferred. Strong AV / live events experience would be preferred Previous experience within the Service and Hospitality industry would be preferable. Previous experience of audio visual experience, or equivalent in an educational environment would be beneficial. Our promise to you: Encore strives to create workplaces that reflect the communities in which we work and live, and where every individual has a full sense of belonging. Our commitment to diversity, equity and inclusion fuels innovation, collaboration, expertise and excellence, while connecting us more closely to our customers. TPBN1_UKTJ

RFP Manager Our Central Sales team UK at the Millennium Hotel and Resorts UK are looking for RFP Manager. The RFP Manager will build and distribute all the Corporate and Consortia. They will be providing the business an accurate picture of the performance of the overall sales segments within the portfolio and ensuring sales data is provided for accurate management reports. RFP Manager responsibilities: • Collect all rate information and send responses to clients, • Distribute renegotiations to relevant hotels and send the renegotiation responses to client, • Update and distribute to relevant hotels with rate loading instructions, • Respond to all RFP queries from Hotels and clients, • Check clients T&C's against hotels submissions and setting and adhering to internal deadlines, • Monitoring & Collating hotel completions (spread sheets) and Rate Audits, • Create unsolicited lists and encourage hotel participation / RFP Growth, • Completion of EU Rate loading forms, • Data Collections What will make you successful:, • Advanced Excel and PowerPoint skills, • High levels of numeracy and attention to detail, • Be flexible and agile with an entrepreneurial mindset, • Ability to work alone to tight deadlines and to be multi-tasked., • Act on own initiative where appropriate., • Positive and supportive team playerIn return we offer:, • Social E...

Proven experience in event sales, venue sales, or hotel sales. Venue Sales Executive (Central London). Are you a confident sales professional with a passion for events and delivering exceptional client experiences?.