Restaurant General Manager - Chets
4 days ago
London
About the job
Company Description
We are looking for a passionate Restaurant General Manager to be part of our team for The Hoxton, Shepherd’s Bush.
The Hoxton Shepherd’s Bush is our fourth London Hoxton and located in the heart of Shepherd’s Bush, in the beating heart of an eclectic and diverse neighbourhood, with 237 playfully designed bedrooms and an all-day restaurant - Chet’s serving Thai American comfort food. Featuring a large open lobby with vintage seating and cosy corners, 237 bedrooms of different sizes, as well as a central wraparound bar and terrace, The Hoxton Shepherd’s Bush is perfectly located for exploring West London.
Chet’s: A Thai-Americana spot combining the fragrant flavours and smoky textures of Thailand and the surrounding region with comforts from the classic American diner in the heart of Shepherd’s Bush.
Job Description
What you'll do...
Reporting to our Director of F&B you will be responsible to provide a highly efficient and effective service, ensuring standards are maintained and guest needs are anticipated.
Lead a large, dynamic FOH team
Drive innovation and create a culture of service excellence
Have a firm grip on the costs of the restaurant, from labour through to always striving to find efficient solutions whilst maintaining the quality and integrity of the product
Both guest and team experience will be at the heart of all you do. You’ll lead your team by example, keeping them involved and motivated; helping them feel empowered and supported, confident in providing top experiences for our guests and comfortable turning to you for leadership.
Qualifications
What we're looking for…
Ideally 2+ year experience in a similar Restaurant Manager role in a busy, bustling environment
Proven track record managing a large FOH team
A true passion for service whilst maintaining the integrity of our brand standards
Managerial skills to achieve budgeted KPI’s in labour, COS% and OPEX
Individuals. You’re looking for a place where you can be you; no clones in suits here
Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night
You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience
You’re not precious. We leave our egos at the door and help get shit done
You’re up for doing things differently and trying (almost) everything once
If we got stuck in a lift together, we’d have a good time and share a few laughs
You want to be part of a team that works hard, supports each other and has fun along the way
Additional Information
Whats in it for you....
Competitive salary
25 days holiday (plus bank holidays), pension and life insurance
Hox Hero and Nifty fifty rewards for going the extra mile and living our values
Food on us during your shift
Enjoy a free night at The Hoxton and a meal for two when you first start with us
Excellent discounts across the global Ennismore family for you and your nearest and dearest (even if you decide to leave us!)
Plenty of opportunity to progress and change it up while you’re with us – we’re growing quickly and globally and are part of a diverse family of brands
Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work
Time off to volunteer with one of our partner charities
An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact
Regular team get togethers, from our High Fives to our (pretty special!) team parties – we know how to have a good time!
Pay if forward, refer a friend and get a bonus on us Department: F&B Management
The company
Homey & Layered The Hoxton is a series of hotels rooted in culture and community. Each hotel is a reflection of its neighbourhood, inspired by the diversity of the streets and scenes that surround them. Ever since we opened the doors of our first hotel in Shoreditch back in 2006, we’ve been known for our vibrant, homey lobbies and our celebration of the locality through art, design, retail and eclectic programming.
