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Helpdesk & Contract Support Administrator – Facilities Management Location: St Albans Salary: c£30,000 + 25 days holiday Sector: Total Facilities Management (TFM) | Customer Service | Administration About the Company Join a leading Total Facilities Management (TFM) service provider operating nationwide. Our client portfolio spans multiple sectors, including blue-chip organisations, delivering exceptional hard and soft FM services across the UK. The Role We are seeking a Helpdesk & Contract Support Administrator to join a collaborative team in St Albans. This is a fast-paced, customer-focused role combining helpdesk coordination and contract support administration. Key Responsibilities: • Act as the first point of contact for incoming calls and client queries., • Allocate jobs to engineers and update the CAFM system (IFM)., • Raise and validate Purchase Orders (POs)., • Ensure accuracy of job details and documentation., • Gain exposure to finance processes (training provided)., • Support the wider team with operational tasks. What We Offer • Collaborative team culture – everyone supports each other., • Regular training and development (finance & operations)., • Monthly team socials and quarterly back-to-basics training., • Mentoring and site visits to understand FM operations., • A manager who values recognition and rewards success. About You We’re looking for someone with: • Customer service experience and strong communication skills., • Good IT and computer literacy., • A proactive, enthusiastic personality with a natural curiosity., • Ability to represent the business professionally in client-facing situations., • Previous FM experience is not required – training is provided! Keywords Facilities Management, FM, Total Facilities Management, Helpdesk, Contract Support, Administrator, CAFM, IFM, Purchase Orders, Customer Service, Client Liaison, Office Support, St Albans Jobs, Administration Jobs, Building Services, Engineering Support, Blue Chip Clients, Hard Services, Soft Services

Customer Services Coordinator Location: Hatfield, Hertfordshire, AL9 5JN Contract: Full time, permanent Salary: £27,000 - £28,000 DOE Hours: Monday to Friday Overtime: Paid Holidays: 21 increasing to 27 with service plus public holidays We are Mulmar, we are growing and we want you! With more than 30 years’ experience and over 130 employees throughout the UK and Ireland, Mulmar is a leader in the supply and maintenance of some of the world’s finest espresso coffee machines in offices, high street coffee shops, restaurants, airports, hotels and food retailers. With a recent internal promotion, we are recruiting a customer service co-ordinator to join our busy and expanding team supporting our customers, responding to breakdowns and arranging planned maintenance services. In this role, you will be responsible for: • Receiving incoming customer service requests and enquiries. • Responding to customer service calls. • Logging service requests into our Management Information System, ensuring that call details are accurate and reflective of call type. • Planning and allocating customer reactive callouts to field based engineers. • Prioritising, scheduling and recording service engineer activities. • Monitoring and following up requested information - liaising with customers, service engineers and sales teams. • Escalating major issues to managers. To be successful in this role you should have: Essential Experience: • Experience in customer services or office administration environment working to timescales essential. • Computer literate, preferably with experience in MS Office including Outlook, Word and Excel. • Good general knowledge of geographical locations within the UK. It would be great if you had: • Experience of service support in maintenance services, logistics or courier services but not essential. • Experience in the use of customer databases is advantageous but not essential. If you feel you have the necessary skills and experience to be successful in this role, click on “APPLY” today, forwarding an up-to-date copy of your CV for consideration in the first instance. No agencies please

Customer Service Executive Location: Hatfield Salary: £24,000 per annum Job Type: Permanent Hours: Monday - Friday, 8:30am - 5pm Customer Service Executive – About our client: Our client is seeking a proactive and detail-oriented Customer Service Executive to manage customer accounts, ensure seamless order processing, and provide exceptional client support. This role is ideal for a highly organised individual with strong communication skills and a passion for delivering excellent service. Customer Service Executive – Details: 25 days holiday, plus bank holidays Wellbeing services Employer pension Training & development opportunities Customer Service Executive – Responsibilities: Process customer instructions accurately, ensuring timely despatch. Communicate effectively with clients, suppliers, internal teams, and operations to maintain service standards. Provide expert guidance on distribution processes. Manage a shared inbox, prioritising and escalating emails as needed. Handle administrative tasks, including charge notes, collections, and delivery issue resolution. Use in-house systems for warehouse management, shipping, and workflow tracking. Customer Service Executive – Skills & Experience: Strong attention to detail and organisational skills. Excellent verbal and written communication. Solid administrative and IT proficiency, including MS Office. Ability to meet deadlines and manage workload effectively. Customer service experience in a fast-paced environment. Adaptable, proactive, and a strong team player. GCSEs (or equivalent) in Maths and English (Grade C or above). If you are interested in this role, please apply with your CV. WGCCOMMPERM By applying to this job advertisement, you confirm you have read and understood our and give OA Group authorisation to hold you provided data. Thank you for your interest in this vacancy, which is being advertised by OA Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days

Our client is one of the UK's largest and most progressive Leisure Centre operators. They are currently looking to recruit a Operations/Assistant Manager to join one of their flagship facilities based in the heart of St Albans, Hertfordshire. The successful candidate will be responsible for driving income targets and financial KPI’s, supporting health and safety and driving operational excellence whilst supporting the development of the centre and the team. You will be in a senior management role supporting the General Manager in all aspects of the business We need an Operations Manager who will: • Manage the day-to-day operations of the centre ensuring that the highest levels of customer service and safety are achieved, • Lead on areas such as increasing activity and ensure all programming is working effectively, • Be both a role model for the centres team and to make the centre a fun and friendly environment to both colleagues and customers alike, • Have excellent verbal and written communication skills as well as a good understanding of IT, • In the absence of the General Manager, step up to the role as needed NPLQ, PPO, FAW qualifications are required but will need to be achieved within a set timescale if not qualified. This position will involve day, evening and weekend work, including public holidays

Our client is one of the UK's largest and most progressive Leisure Centre operators. They are currently looking to recruit a Operations/Assistant Manager to join one of their flagship facilities based in the heart of St Albans, Hertfordshire. The successful candidate will be responsible for driving income targets and financial KPI’s, supporting health and safety and driving operational excellence whilst supporting the development of the centre and the team. You will be in a senior management role supporting the General Manager in all aspects of the business We need an Operations Manager who will: • Manage the day-to-day operations of the centre ensuring that the highest levels of customer service and safety are achieved, • Lead on areas such as increasing activity and ensure all programming is working effectively, • Be both a role model for the centres team and to make the centre a fun and friendly environment to both colleagues and customers alike, • Have excellent verbal and written communication skills as well as a good understanding of IT, • In the absence of the General Manager, step up to the role as needed NPLQ, PPO, FAW qualifications are required but will need to be achieved within a set timescale if not qualified. This position will involve day, evening and weekend work, including public holidays

We are looking for a passionate customer service administrator to join our client's well-established company based on the outskirts of St Albans. This is a highly regarded international innovative organisation. The company culture is inclusive and supportive, based on ethical values and one of the reasons people stay for many years! This is a fantastic opportunity for a candidate with retail and customer facing experience to work in a busy office-based customer service role, you will be liaising with customers face to face when they visit the showroom as well as processing administration. What’s in it for you? • Salary: Up to £30k depending on experience, • Hours: Monday to Thursday 8.30-5.30 Fridays 8.30-4pm, • 1 day working from home after probation, • Pension, • Growing and progressive environment, • Busy and interesting role, • Excellent opportunity to develop within a busy company Key Responsibilities • Providing effective customer service over the phone and face to face, • Hosting customers who visit the showroom, • Effective handling of circa 60-80 customer calls/emails daily, • Assisting customers with order requirements, raising orders, and updating customers on order status, • Supporting new business and creating new accounts, • Handling invoice/collection queries, • Managing quality and return queries, • All pre and post sales enquiries, • Customer complaint handling, • Advising customers of any stock delays or any impact on customer experience What they are looking for • Minimum 2 years customer service experience, • Retail (customer facing) experience will be considered, • Proficiency in MS Word and Excel, • Excellent verbal and written communication skills, • Numerate, • Drives for results and positive outcome, • Pays close attention to detail, and accuracy, • Proactive, with ability to multi-task and manage time effectively, • Previous experience using SAP is desirable, • A car driver is preferred due to office location Red Door Recruitment is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. Full details available on our website. Please note due to the number of applications we often receive; only shortlisted applicants will be contacted

We are recruiting for a Flights & Travel Executive this is a permanent position working for an established travel business based in Welwyn Garden City. To start in February/March this year, this role is 100% office based in Welwyn Garden City. The working hours are Monday to Friday: 9.00am to 5.30pm. Working as part of a team this is a varied and busy role delivering excellent customer service to both clients and suppliers. Daily Responsibilities will include: Management of flight bookings including ticketing. Action and book requests from clients for extras including ad-hoc seats, group bookings, domestic add-ons, and upgrades. Issuance of variable airline fares, reissues, and refunds. Action schedule changes liaising with both suppliers and clients. Production of accurate travel documents for all clients minimising customer touchpoints. Handle incoming client communication. Assist with the production of reports, documentation and statistics for suppliers, leaders, and airport representatives. Liaise with airport representatives ensuring cost effective tour planning. Plus any other ad hoc administration duties. Person Specification: It is essential that the successful candidate has experience of Amadeus or similar flight booking systems and experience working within the Travel industry. Excellent administration and customer services skills Highly numeric with s strong attention to detail. Strong IT proficiency with a good working knowledge of Microsoft Word, Excel and Outlook Highly organised and be a proactive problem solver Able to work independently as well as part of a busy team. Excellent Company benefits, including free parking. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application

Location: Welwyn Garden City, AL7 Salary: £27,000 - £30,000 Hours: Monday – Friday (8:30am – 5:30pm) Job Code: MJ2194 Office Assistant/PA Join our client, a distinguished establishment with over five decades of excellence in their industry, as they embark on the search for a dynamic Office Assistant / PA to join their dedicated team. As an independent company renowned for its unwavering commitment to servicing businesses of all sizes, our client prides itself on delivering unparalleled service and maintaining the highest standards of quality. If you're someone who thrives in a fast-paced environment, excels at diary management, adept at handling inquiries, and possesses a knack for organisation and proactivity, then this role is tailor-made for you. Key Responsibilities: • Manage diaries and schedules for two Directors., • Handle phone calls and emails from customers and colleagues., • Process and manage job reports from field engineers., • Turn reactive, urgent tasks into organised, proactive actions., • Maintain the staff holiday diary to ensure full coverage., • Work with the Directors and the operations team to provide great customer service., • Provide cover for other team members in the operations department when needed., • Coordinate and set up documentation and info for new starters. The successful candidate will have: • Proven experience in managing calendars and scheduling meetings for senior leadership., • Excellent planning and organisational skills, • A “can do” attitude with a positive, patient, and assertive nature., • Competent in Word, Outlook and Excel with willingness to learn new systems., • Ability to work under pressure and use own initiative to prioritise workload, • Attention to detail and good telephone manner required. Benefits: • 28 Days Holiday Inc. Bank Holidays, • Company Pension, • Free Parking, • Company events ***Despite our best efforts it is not always possible to respond to every application individually due to the high volume of responses we receive on each vacancy. Only candidates who are short listed will be contacted for this particular role and if you have not heard from us within 7 days please assume that you have not been successful. However, we will keep your details on our database, and will contact you when other suitable positions become available

Location: St Albans, Hertfordshire, AL1 3JE Contract Type: Permanent Hours: Full-time (37 hours pw) Flexible working options (including hybrid) Salary: £42,500 to £46,871 inclusive annual salary + up to 19.7 percent employer pension contribution About the role Are you an experienced building surveyor looking to make a real impact for residents? We’re looking for two Maintenance Surveyors to join our Housing Asset Management team and help us deliver safe, well-maintained homes and an excellent repairs and maintenance service. In these new roles, you'll take the lead on diagnosing complex building defects, managing disrepair cases, overseeing larger responsive repair projects, and ensuring our homes comply with key legislation including the Homes (Fit for Habitation) Act, Awaab’s Law, Decent Homes, the Building Safety Act and Fire Safety Act. As a Maintenance Surveyor in our new Specialist Works team, you will carry out specialist surveys to diagnose defects, damp/mould issues, disrepair cases, and major repair needs. You will also prepare detailed reports, specifications, schedules of work, and Scott Schedules. You will manage projects from inspection through to completion, ensuring high quality standards and ensure all statutory and regulatory requirements are met, particularly in relation to safety, compliance and hazard-free homes. You will engage with residents and support the delivery of the Housing Regulator’s “4 pillars” of reform. This is a varied role where you’ll manage your own workload, often working independently on site, and using your technical expertise to find solutions to complex repairs issues. About you We’re looking for someone who is customer-focused, confident, and committed to working together with colleagues and residents. You must be educated to degree level or with a strong professional/technical qualification or substantial experience building surveying, including diagnosing defects and delivering repairs solutions. Skilled in managing complex repairs, disrepair, and insurance claim cases you must also be knowledgeable about construction regulations and social housing legislation. The ability to manage projects, contractors, and competing priorities is key for this role. You must also be confident communicator, able to explain complex issues clearly to residents and stakeholders. IT literacy, with experience of using asset management systems such as Orchard or CAD is desirable. You must hold a valid UK driving licence and be willing to obtain an IOSH qualification within 6 months if not already held. Membership of RICS, CIOB, or similar is desirable. Join us in making St Albans City and District carbon neutral by 2030, guided by our Sustainability and Climate Crisis Strategy, we put the environment at the heart of every decision. We live our values—trust, care, confidence, collaboration, and customer focus—while delivering sustainable services, reducing environmental impact and making a difference. St Albans is a unique English Cathedral City with a colourful history which can be seen in the Roman remains and variety of beautiful architecture, heritage sites and conservation areas. Set within green belt, off the M25, A1M and M1 the District includes a cathedral, vibrant city centre and thriving villages. Our centrally located offices in the city are near to the station (London St Pancras 20 minutes), shops and restaurants. In short it is a great place to live and work. In addition to working within a great team and a comprehensive salary you will have access to: • 28.5 days basic annual leave (increasing with service) + bank holidays. Please note: annual leave will be pro-rated for anyone who does not have a standard full-time pattern of 37 hours over 5 days, e.g. part-timers • Local Government Pension Scheme with current employer contribution up to 19.7 percent employer contributions • Flexible working options • Staff Parking Permit • Reimbursement of professional fees • Comprehensive development and training • Discounted membership at selected local sports and fitness centres • Access to discounts and benefits via online platform Additional Information A detailed job description and person specification are published on the advert for this role. The person specification sets out the criteria we use to assess applicants. The Council reserves the right to reject applicants at the shortlisting stage, where the application process has not been completed correctly. For full details and to learn more about us visit Jobs and Careers Closing date for applications: 1st March 2026 Interviews are scheduled for w/c: 9 March 2026 NOTE: Interviews are conducted throughout the application process. We reserve the right to close the vacancy at an earlier date and we strongly encourage you to submit your application as soon as possible. You may also have experience in the following: Maintenance Surveyor, Building Surveyor (Housing), Housing Maintenance Surveyor, Asset Management Surveyor, Repairs & Maintenance Surveyor, Specialist Works Surveyor, Disrepair Surveyor, Damp and Mould Surveyor, Responsive Repairs Surveyor, Housing Asset Surveyor, Compliance Surveyor (Housing), Property Surveyor – Social Housing, Planned & Reactive Maintenance Surveyor, Building Defects Surveyor etc REF-(Apply online only)

The Company: Simmonsigns, based in Telford, established in 1985 and founded on an ethos of providing solutions for safer roads, specialist lighting, renewable energy and storage. We deliver a wide range of high-quality products, meeting industry standards for local authorities, construction sites, private workplaces, and individual homes. We believe in demanding more and continually challenge ourselves to improve and deliver innovation, using our own dedicated, experienced team and our partners. As part of our continuous improvement, we place a strong emphasis on training, development and always ‘doing the right thing’. Our vision is ‘Creating sustainable solutions that are safe for everyone.’ The people: We employ people with passion, enthusiasm, a can-do mindset, and the right skills to form one of the most innovative manufacturers in our sector. They are progressive, ambitious, creative, well-organised and idealists, who can work on projects as individuals or part of a team. Job Description Join in! To further expand our activities, we are currently searching for a dynamic person to join the external sales division to enhance our performance and help take the company into new sectors with our latest products to be launched in 2025 Area Sales Manager – South East Your responsibilities: Manage and develop relationships with existing and future clients. Itentify the needs of the client and deliver solutions based on their expectations and to specification. Own, manage and report on KPI targets. Total ownership and development of an opportunity pipeline. Present detailed sales figures and commitments at monthly meetings. Achieve provide monthly reports. Provide product innovation feedback from customer interactions. Promote and maintain the company brand, vision and standards. New customer acquisition via additional routes to market for new product lines. Plan and conduct face to face meetings with clients, prospects and fellow professionals. Maintaining existing loyal client base and developing further the relationship. Champion the Simmonsigns products and promote the solutions we provide. Offer technical advice, training and service support, including product management. Working at trade events, seminars and exhibitions to increase awareness. Work in partnership with the internal customer service and supporting teams. Reporting directly to the National Sales Manager. Produce detailed sales and business plans. Respond and support the tender process. Work closely with the Marketing Department to deliver against the company plan. Effectively navigate and utilise CRM software to manage and maintain client relationships, ensuring accurate and timely reporting Your profile: Professional relationship management experience and strong communication skills. Able to identify sales and commercial opportunities. Proven track record of account and sales management. A technical understanding of electrically installed products. Strong presentation skills, presenting at all levels of a business. Ability to connect with the trade and provide specific detailed consultation. Highly motivated team player who takes ownership of individual tasks Have exceptional attention to detail and identify a solution Articulate, use common sense, and have confidence in their abilities Flexibility to travel as needed Would be preferable for the candidate to have experience in the following: Understanding of commercial and contractual tender development Customer service and complaint experience / processes Understanding and use of IT systems We are offering: Owner-managed, mid-sized family company Competitive salary and annual bonus package Company car Individual personal development and technical training Auto-enrolment pension scheme 25 days Holidays Area: London Essex Kent East Sussex West Sussex Hampshire Isle of Wight

Compressed Air Service Engineer North London & Hertfordshire OR Essex & East London Full time, permanent Monday - Friday Salary: £35,000 – £45,000 (DOE) Our client is a well-established specialist provider of compressed air, vacuum and gas generation solutions. They support customers across a wide range of industries with system design, installation, servicing, breakdown support and energy-efficient compressed air solutions. With a strong reputation for technical expertise and customer service, they work closely with their clients to ensure reliable, efficient and compliant compressed air systems. The Role Our client is now looking to recruit an experienced Compressed Air Service Engineer to cover either: • North London & Hertfordshire, or, • Essex & East London You will be field-based, attending customer sites carrying out servicing, maintenance, breakdowns and installations of compressed air systems and associated equipment. You will work as part of a highly experienced engineering team, reporting into the Service Management team who will plan and allocate your daily workload. Key Responsibilities • Service, maintain, repair and install compressed air systems and ancillary equipment, • Diagnose mechanical and electrical faults on compressors and air treatment equipment, • Carry out planned preventative maintenance (PPM), • Attend breakdowns and carry out effective fault finding and repair, • Complete accurate service reports and documentation, • Build strong working relationships with customers, • Represent the business professionally on customer sites Requirements • Proven experience working as a Compressed Air / Service Engineer, • Strong mechanical and electrical fault-finding ability, • Experience maintaining and repairing compressed air systems, • Ability to work independently on customer sites, • Full UK driving licence, • Strong communication and customer service skills, • Organised and reliable with good time management Desirable • Experience working across a variety of industrial and commercial environments, • Relevant engineering qualification (mechanical or electrical), • Experience with dryers, receivers, pipework and air treatment systems, • Basic IT skills for job reporting What’s On Offer • Salary between £30,000 – £45,000 depending on experience and training, • Company vehicle and specialist tools, • Ongoing training and development, • Long-term career progression with a growing specialist business, • Supportive and experienced engineering team, • Stable, long-term employment with a respected business

Vehicle Mechanic Wanted - St Albans Are you a skilled Vehicle Mechanic ready for your next big opportunity? We've got a role in a busy, professional Car Dealership - but talented Vehicle Mechanics like you don't stay available for long! Why this Vehicle Mechanic role is unmissable: ·Life Insurance for peace of mind ·Employee discounts ·Referral programme - earn rewards for recommending friends ·Join a supportive, professional team where your skills are valued What you'll be doing as our Vehicle Mechanic: ·Performing a variety of service operations and repairs ·Using your technical expertise to deliver top-quality work ·Handling assembly and maintenance efficiently and safely ·Keeping accurate service records ·Providing outstanding customer service What we need from our ideal Vehicle Mechanic: ·NVQ Level 3 in Vehicle Maintenance and Repair (essential) ·At least 2 years' experience as a Vehicle Mechanic ·MOT Licence desirable but not essential ·Own tools and toolbox ·Full manual UK Driving Licence (licence checks apply) ·Right to work in the UK This is a career-defining Vehicle Mechanic opportunity - don't let it pass you by! Call Kelsey TODAY and quote job number 52720 to secure your interview...

Join the RAC as a SuperFlex Roadside Mechanic Flexibility deserves recognition – and we deliver. As a Superflex Patrol Roadside Mechanic, you’ll provide the adaptability our service relies on. Competitive salary: £53,720 basic salary (inclusive of London Weighting Allowance if applicable), with the opportunity to earn up to £58,000 Weekly variety: You’ll work the on average 40 hours per week across the year, receiving your roster seven days in advance with your core working hours confirmed three days prior. Thrive outside of 9-5: Shifts will fall between 06:00 and 02:00, and may include early mornings, evenings, weekends, and bank holidays. This role is ideal for those who thrive in dynamic environments and are committed to supporting our members when they need it most. In return, you’ll receive a competitive package and the chance to make a real impact on the roadside. We’ll equip you for success from day one with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 128 years, combining our heritage with bold innovation. Now’s the time to join a company that’s redefining roadside assistance. If you're looking for a career in automotive roadside services that’s rewarding, fast-paced, and full of variety, this is it. No CV required when you apply – it's easier than ever to start your journey with us. As a Superflex Roadside Mechanic at RAC, you’ll get benefits that go the extra mile Strong base pay – £53,720 a year (inclusive of London Weighting Allowance if applicable), with bonuses and overtime taking you up to £58,000. Share in our success – Join our colleague share scheme for free to benefit from the future growth of the business Free RAC Ultimate breakdown cover – From your very first day. Car salary sacrifice scheme – Includes electric vehicle options (after 12 months) to help you save on tax. Generous holidays – 23 days plus bank holidays (rising to 25 with service). Pension & life cover – Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits). Wellbeing support – 24/7 confidential support helpline for you and your family. Exclusive discounts – Save on tools, tech, holidays, and more through our Orange Savings portal. Sound like your kind of role? Here’s what we’re after: You’re more than a mechanic. You’re a problem solver, a people person, and a proud ambassador for the RAC. Whether you’re on a busy roadside or a quiet cul-de-sac, you’re calm under pressure, quick to connect, and confident in your craft. You embrace flexibility. One moment it’s fault diagnostics, the next it’s a flat tyre or a flat battery - no two jobs are the same. You’ll manage your own kit, keep your van stocked, and handle your reports with precision. You know how to read a situation. Our Roadside Mechanics are trusted to make the call; finding the right fix, supporting each member, and keeping everyone moving. Every call-out is a chance to showcase the RAC difference. What you’ll need: A Level 2 light vehicle maintenance qualification (or equivalent) with demonstrative technical, electrical, and diagnostic experience A customer-focused approach A full UK driving licence Flexibility to work at relatively short notice and open to travel with overnight stays, if necessary Why RAC? For more than 128 years, we’ve been keeping drivers moving, and today we’re trusted by over 15 million members. We’re also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we’ll be with you every step of the way to help you grow and develop your career

This Role: Estate Coordinator Location: Empire House, Bessemer Road, Welwyn Garden City, AL7 1FY Salary Range: £27,886 - £29,353 based on a 37.5hr working week Contract Type: Permanent This is a fantastic opportunity for a customer focused individual to join our Housing Team in managing a mix tenure development which consists of multiple blocks. There are aspects of this role which applicants may find similar to the position of concierge, caretaker, fire warden, facilities person. You will be our face of MTVH on a day-to-day basis providing support to our diverse customer base, whilst ensuring that our internal and external service providers fulfil their duties to a high standard within the building. This role will see you working alongside our Local Housing Managers who are responsible for both our tenants and homeowners. Duties: To provide a high-quality estate management service, ensuring outstanding customer service and delivery across tenures including leaseholder, shared owners and tenants. Be the accountable Officer providing an efficient, co-ordinated, customer focused service that meets local needs and delivers high standards. Proactively work with colleagues, customers and stakeholders to co-ordinate services and maximise customer satisfaction.What you'll need to succeed: We are looking for a motivated individual that wants to make a difference in the community, is enthusiastic, customer focused good at problem solving and enjoys helping people. You must enjoy a challenge and confidently resolve conflict and make difficult decisions using your own initiative. And genuinely care and be confident in your own abilities to drive change. Experience of dealing with customers from different backgrounds, presenting with complex or challenging needs is essential. Experience of working in a social housing setting is preferred but not essential. Strong administrative & IT skills with a focus on attention to detail and accuracy in writing, reporting and numeracy. The ability to plan your day efficiently, be organised and, have a can-do approach to finding solutions and will demonstrate the ability to thrive in collaborating with others to achieve desired outcomes. This post operates within the office hours of 9-5 Monday to Friday. Flexibility will be required due to the nature of this role.To meet our commitment to providing safe, high-quality services to our customers and as part of our onboarding service we will complete a Basic level background check with the Disclosure and Barring service once an offer of employment is made. This will be renewed every three years. Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: Email

We have an exciting opportunity for a part-time Logistics, Facilities & Office Supervisor to join a well-established and dynamic company in St Albans to play a central role in the smooth day-to-day running of their operations. This role will suit an individual who enjoys juggling multiple responsibilities, liaising with internal teams and external suppliers, and ensuring everything runs efficiently behind the scenes. This is a varied, hands-on position suited to someone highly organised, proactive, a strong administrator and comfortable taking ownership across facilities, fleet, office coordination, and logistics activities. Please note, this position will include some heavy lifting. This is a part-time fully office-based position with flexibility on days/ hours worked as long as core times are covered (12:00 - 16:00 Mon - Thurs) The company have free onsite parking. This is initially a 6 month ftc FTE £30,000 pa Duties: Take responsibility for general facilities management, arranging maintenance and repairs, monitor contracts and manage systems Organise and manage cleaning and waste services Support with logistics including managing goods in, updating shipment information, logging returns and courier liaison Coordinate the fleet vehicles including ensuring all are up-to-date with MOTs, Tax and Insurance, process fuel cards and investigate fines Take ownership of office management including ordering supplies, booking meetings and travel arrangement for away daysCandidate Requirements: Computer literate and quick to learn new systems Some experience in logistics, distribution or supply chain Organised, proactive with great communication skills Able to lift heavier itemsLooking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent and temporary recruitment with areas of expertise including; administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support

Job Title: Vehicle Valeter (Quality Inspector) Location : St Albans Hours : Full Time 40h week (Mon-Fri + Saturday on a rota) Salary : £26,001.53 per annum Benefits: 22 days Holiday Company pension scheme Employee discount scheme Funded Summer and Christmas events Cycle to Work Scheme Discounted car hire rates Friendly and supportive working environment Career progression If you are enthusiastic, detail-oriented, committed to delivering exceptional service and are looking for an opportunity for training and development - we would love to hear from you Key Responsibilities: Ensure all vehicles are thoroughly cleaned and prepared for rental according to company standards Conduct thorough inspections for pre and post-rental damage, reporting any issues to the Branch Manager Perform debowse tasks in line with safety guidelines Complete fuel sheets accurately, recording all necessary readings Maintain cleanliness and organization of work areas, including wet and dry bays and store rooms Assist with the preparation of sales vehicles, including livery removal and minor damage polishing Ensure the security of the compound and vehicles Conduct daily checks on equipment to ensure proper functionality Record all vehicle damage accurately and report it to the office for further investigation Manage the yard to ensure vehicles are organised neatly and in accordance with security guidelines Adhere to all company policies, procedures and safety regulations Ensure the security of the compound and vehicles at all times Assist with vehicle delivery and collection as required. Company Overview: Thrifty is the largest privately owned leasing company in the UK with 89 locations nationwide. We have become one of the leading rental companies in the UK thanks to our comprehensive fleet and excellence in customer service. With such growth come amazing opportunities to join our family business where our people continue to remain at the heart of everything we do! Don't miss out on the chance to join a dynamic and rapidly growing team in a thriving environment! APPLY NOW and joinus! TPBN1_UKTJ

Scheme Manager Hatfield Fixed Term – 3 Months Full Time £24,510 Summary An excellent opportunity has arisen for a compassionate and organised Scheme Manager to support residents within a homeownership scheme in Hatfield, promoting independence, wellbeing and the delivery of high-quality, safe and value-for-money housing services. THE ROLE As a Scheme Manager, you will be the main point of contact for residents, delivering day-to-day support and ensuring schemes are safe, well-managed and compliant with all relevant standards. Act as the primary contact for residents, providing information, advice and support to promote independent living Assess individual resident needs and prepare, implement and review tailored support plans Liaise with families, carers and external agencies to ensure holistic support is in place Coordinate local services to ensure schemes are clean, secure and well maintained Monitor contractor performance and take appropriate action where standards are not met Carry out health & safety checks, risk assessments and scheme inspections Support local housing teams with administrative duties, resales, income recovery and resident consultationTHE CANDIDATE The ideal candidate will have previous experience in a similar scheme-based or housing support role, with a strong understanding of supporting older or vulnerable residents. Experience supporting older people or residents with varying support needs Knowledge of housing management, resident involvement and community care practices Ability to manage workloads, prioritise tasks and meet deadlines Confident communicator with strong interpersonal and customer service skills Competent in using IT systems, including basic Microsoft Word, Excel and housing databasesTHE CONTRACT Working Hours: 37 hours per week, full time Length of Contract: 3 Month Fixed-Term Contract Rate: £24,510 per year, plus benefits If interested in this role, please apply directly or email (url removed) or call (phone number removed) and ask for Beth to discuss further Know someone perfect for this role? We offer a £250 referral bonus for successful candidate recommendations

Think Specialist Recruitment are pleased to be working with a leading organisation based on the outskirts of St Albans. This company have an exciting opportunity for a candidate with previous experience within customer service to join their business working within a team of 4. This opportunity would suit someone with previous office based customer service experience, as well as someone who is a good team player. Salary - £27,000 - £30,000 depending on experience Monday - Friday 9:00am - 5:30pm - Office based Some of the duties will include: Handling customer enquiries through tickets and emails within a timely manner Processing customer returns and sales orders Resolving customer issues professionally through to resolution Working with other departments to enhance customer service Working with suppliers to deal with product returns, tracking the status of returns and exchanges Ensuring prompt ordering of replacement stock through internal system Prepare and maintain documentation for returns including shipping labels Working with internal teams to find suitable replacement for products Monitor department inbox to ensure timely response to customer enquiries The suitable candidate: Previous experience within customer service Familiar with supplier returns procedures Great written and verbal communication skills High level of attention to detail Great team player with the ability to work independently Strong organisational skills Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent, temporary and contract recruitment with areas of expertise including: administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support

New Business Account Manager – IT Services North London outskirts | Up to £45,000 + Uncapped Commission (£60,000+ OTE) Join a well-established, independent IT services provider delivering managed IT, cloud, cybersecurity, voice, connectivity, and professional services to SMB and SME customers across the UK. This is a pure new business role, focused on winning new logos through services-led sales rather than transactional product deals. You’ll take full ownership of the sales cycle, from self-generated prospecting through to close, working closely with presales and technical teams to design commercially sound, recurring service solutions. This role is suited to a driven new-business salesperson who thrives in a high-autonomy, high-reward environment. What’s on offer: Hybrid working (3 days office / 2 days home), competitive base salary up to £45,000, 15% uncapped commission on gross profit with no threshold (£60,000+ OTE achievable), 20 days holiday + bank holidays (rising with service), pension contributions, discounted healthcare, on-site parking, spot sales incentives (including holidays), discretionary Christmas bonus, and additional holiday for top performers. What we’re looking for: * Proven new business sales experience within an IT services or MSP environment * Strong track record of self-generating pipeline without reliance on marketing or SDRs * Experience selling recurring IT services into SMB/SME customers (25–150 users) * Knowledge of services such as managed IT support, Microsoft 365, security, backup, voice, and connectivity * Commercially astute with a focus on gross profit and long-term customer value * Consistent performance history with stability and the ability to ramp quickly If you’re a services-led new business salesperson looking for a role where results are directly rewarded and earning potential is genuinely uncapped, this position offers the autonomy, challenge, and financial upside to make a real impact within a growing IT services organisation

Our St Albans based client is looking for a Customer Service/Helpdesk Coordinator to join their growing team who specialise in maintenance. Your role is to manage incoming reactive maintenance calls on various contracts raising, allocating, reviewing, reworking and signing off. You will liaise with engineers and subcontractors throughout the day. Handle incoming calls and make outgoing where required. Manage daily emails responding to enquiries. Provide a friendly and professional point of contact. Completing administration tasks. The ideal candidate will have scheduled engineers, knowledge of maintenance issues would be an advantage and have exceptional customer service skills and attention to detail. In addition you will have excellent IT ability and have experience of using a CRM system. In return the company offer a salary of £28000pa and a fun team based environment. Apply now to avoid disappointment

My client is a premier specialist used car dealership in Hertfordshire, renowned for their high-quality stock and exceptional customer service. They are currently seeking a highly skilled Master Vehicle Technician to join their workshop team. This is a role for a true technical expert who takes pride in "right-first-time" workmanship. You will be responsible for everything from routine servicing to complex engine rebuilds and advanced diagnostics on a diverse range of vehicle makes and models. Working Hours: Standard hours are 09:00 – 17:00, Monday to Friday. However, my client offers flexible scheduling options that can extend up to 19:00 and include Saturdays, with a maximum of 09:00 – 19:00, Monday to Saturday. Key Responsibilities: You must be fully proficient and self-sufficient in the following areas: • Core Mechanical - Full vehicle servicing, brakes, exhausts, tyres, and suspension systems., • Transmission & Timing - Clutch replacements, as well as timing belt and chain installations., • Ancillaries - Replacement of water pumps, thermostats, turbos, and intake manifolds., • Major Repairs - Cylinder head gaskets and full engine rebuilds., • Diagnostics - Using advanced hardware to identify and rectify complex mechanical and electronic faults. Desired Skills & Experience: While not strictly essential, candidates with the following "High-Level" skills will be prioritised for the top end of the salary bracket: • Electrical - Ability to troubleshoot and repair fuses, relays, sensors, and control modules., • Coding & Adaptations - Proficient in battery registration, injector coding, and component adaptations., • Software - Experience with ECU mapping and performance tuning. What We Are Looking For: • Proven track record as a Senior or Master Technician, preferably within a specialist or multi-brand environment., • Ability to work to deadlines without compromising on the quality of the repair., • A meticulous eye for detail and a commitment to maintaining a clean, organised workspace., • Able to explain technical issues clearly to the service team. Despite our best efforts it is not always possible to respond to every application individually due to the high volume of responses we receive on each vacancy. Only candidates who are short listed will be contacted for this particular role and if you have not heard from us within 7 days please assume that you have not been successful. However, we will keep your details on our database, and will contact you when other suitable positions become available

We are recruiting for a Construction Support Administrator to join a friendly, fast paced, and well-established company based on the outskirts of St Albans. You will be responsible for the administration of all customer service responsibilities, building relationships with all key clients to ensure a continuation of great service, and keeping in touch with engineers for all scheduled works. Due to the location, you need to be a driver What’s in it for you: • Salary: up to £34k, • Hours: 8am–4:30pm or 8.30am-5pm, • A close-knit and supportive team, • 20 days annual leave plus bank holidays, • BUPA private healthcare after 6 months’ probation, • Free parking Key responsibilities: • Act as a primary point of contact for service requests (phone and email), • Allocate work to in-house engineers and approved subcontractors, • Monitor job progress, chase updates, and ensure timely task closure, • Maintain accurate records, asset data, and compliance documentation, • Issue and manage schedules, • Coordinate specialist visits and chase service reports, • Support Contract Managers with compliance and statutory documentation, • Raise, track, and close purchase orders using Xero, • Process and validate supplier and subcontractor invoices, • Resolve basic invoice and PO queries What the employer is looking for: • Experience within a similar busy Helpdesk or Contract Support role, • Organised and able to work to deadlines, • Proactive and flexible approach to work, • A-C grade GCSEs including English and Maths - preferred, • Ability to take on extra work and responsibilities when covering staff absences/holiday cover, • Due to the location, a driving license and own car is essential Red Door Recruitment is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. Full details available on our website. Please note due to the number of applications we often receive; only shortlisted applicants will be contacted

Great choice, outstanding value, market leading customer service. That's Topps Tiles. But there's more too: for example, did you know just how ambitious and fast-moving we are as a business? We are continuously investing in our organisation to give our teams the tools they need to stay ahead of the competition with exciting plans for the future. With only the very best quality on-trend products sourced from around the world offering outstanding value. If there's a recipe for success, that's ours. That and passionate, enthusiastic, anything-for-the-customer people. People like you. What we're looking for As Store Manager, you'll make sure that your store is an inspiring place to shop; that we're wowing customers with amazing choice and friendly, knowledgeable customer service. How will you do all that? By leading and motivating a close-knit team. By supporting, training and developing them, giving them the tools they need to exceed sales and profit targets through inspirational customer service. And that's important: we're not a hard-sell sort of place. Sales come through great service, always have done, always will. An interest in creativity or interior design really helps in this role as you support your team to help the customer visualise their projects and really bring them to life with the technology available in store. As Store Manager you'll create the business plan and develop your people to increase sales margins. You'll manage every aspect of your store. And you'll constantly look for ways to improve - as an individual, as a team, as a store. So yes, we're looking for ambition. For Store Managers who want their store, and their team, to be the best in the land. That's the sort of drive we love. No two days are the same, one minute you could be getting creative, the next helping with our traders. Lifting tiles is part of the job as is putting away deliveries! Who you are You know retail. You've had full P&L responsibility and can call on an impressive track record of delivering outstanding customer service and great financial results. Of course, the two go hand-in-hand: sales come through service. That's certainly the way it is here at Topps Tiles and why we place such importance on great customer experiences. You're commercially aware with the business acumen to keep ahead of your competition and set your store apart. And you're a passionate can-do, will-do role model. A natural from-the-front leader who will drive performance through your team through clear leadership, coaching and people management. What we'll do for you In a culture where hard work is recognised and great results are rewarded, you can look forward to uncapped personal commission and company bonus schemes that will give you a share of our success and substantially increase your base wage. Then there's a generous staff discount, a Share Save scheme, pension and life assurance, health insurance, a holiday allowance that increases with length of service and a wide range of other benefits. We're committed to promoting talent from within too, which means you'll be well-supported to build a rewarding career with an individual development plan and lots of training on offer. And while you'll need the flexibility to cover store opening hours (including weekends) as well as the flexibility to cover other stores, there's no evening work to worry about - and no working on Christmas Eve or Boxing Day either. Who we are Big things are happening at Topps Tiles. As the UK's leading tile specialist selling only the very best quality on-trend products, £1 of every £3 spent in the UK domestic tile market is spent with us. We have grown to incorporate over 1,500 specialist experts and over 350 stores nationwide. This is an exciting time to join the Topps Tiles family. We're as big on career opportunities as we are on outstanding service and great value. After all, it's the brilliant, friendly, knowledgeable people that make us special. Due to health and safety reasons and the nature of the work in our stores, we would invite applications from those aged 18 or over.Think you know Topps Group? Think again. There's plenty about Topps Group that might surprise you. Like the fact that you don't need to be a DIY or tile expert to work in one of our stores or our Leicester based Support Centre. Or the fact that that we're Britain's largest specialist tile retailer, with more than 1,600 in-store specialists providing world class customer service to homeowners and tradespeople in over 300 stores nationwide. TPBN1_UKTJ

Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Energy, were enabling the energy essential to support our lives. We provide an end-to-end service, delivering solutions in electricity transmission, distribution, renewable energy, EV, metering and home decarbonisation. This role will be within our Metering team , youll join the leading provider of metering services in the UK energy retail sector, we provide efficient and flexible services for gas, electricity and water meters. Our meter readers install, maintain and manage meters to make sure customers are billed correctly and energy usage patterns are monitored. Want to come and be a part of it? What will you be doing? Youll investigate, detect, and prevent gas and electricity theft in residential and commercial properties. Youll be responsible for making sure installations are made safe and will work with the supplier to agree what further action is to be taken. You'll collect evidence and provide information to the client to decide next steps. Youll be involved in debt recovery work; this may include carrying out metering tasks such as installing a SMART meter or de-energising/disconnecting the supply. Do you take pride in your customer service skills? As a Revenue Protection Officers youll be proud of your work and demonstrate professionalism and integrity. Youll also have the ability to remain calm and professional and confronting situations. Do you want career progression? Previous experience as a Revenue Protection Officer or in conflict management would be useful but not essential in this role; all youll need is a positive, proactive, and solution-oriented mindset. Youll get full training on revenue protection and conflict management. What youll bring Valid UK driving licence - You must have a full UK licence and have less that 6 points. Strong customer service background with the ability to remain calm and professional in challenging situations. Whats in it for you? Salary: Dual Fuel - £42,285 Dual Fuel (3 phase/CT) - £43,370 Dual Fuel - £45,538 (if based inside the M25*) Dual Fuel (3 phase/CT) - £46,623 (if based inside the M25*) We offer a range of benefits designed to support your life in and out of work, some of which include: £2000 per year safety and attendance bonus Matched or contributory pension scheme Online GP service, 24 hours a day, 365 days a year Employee assistance programme My Rewards portal, access to 1000s of retail discounts Life assurance Cycle to work, salary finance and give as you earn schemes Enhanced maternity, paternity leave and adoption leave Reward and recognition scheme In addition, this role offers; Company van/vehicle and fuel card for business use Discretionary bonus scheme 22 days annual leave plus bank holidays Recommend a friend get rewarded for introducing people to us! Standby / Overtime / Call out About us We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. Were one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs. Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours. Were responsible and go further for our people, clients, communities and the planet Were open and seek new and better ways of exceeding expectations Were together and as one team; the whole is greater than the sum of the parts Were ambitious and embrace opportunity, to lead essential infrastructure services for life Whether youre a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. Its an exceptional time to be a part of M Group. Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3rdparty background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding. #MGroupE #LI-LW #Seeka INDREG TPBN1_UKTJ

Service Advisor – Audi Hatfield Good, honest, rewarding work. It's how we're built In the heart of our aftersales department our Service Advisors are committed to delivering outstanding and trusted experiences for our customers. As a Service Advisor you are the main point of contact for all customer communication while the vehicle is undergoing maintenance and repair in our Retail Centre. As part of a successful, global automotive group, you’ll broaden your experience across both sites and brands. And with the right support from us, you’ll be able to progress as high as you can aim. What we can offer you • Enjoy 33 days of annual leave (including bank holidays) to rest and recharge, • Save money every day with our exclusive retail discounts, • Drive a great deal with discounts on new and used cars, plus servicing offers, • Plan for the years ahead with our company pension scheme, • Balance home and work with our industry-leading family-friendly policies designed to help you spend more time with the people that matter, • Commute for less with our cycle-to-work scheme, • Prioritise your wellbeing with dedicated support for you and your family, • 24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easily, • Make a difference with a paid day to volunteer in your community, • Invest in your future with our company share purchase plan, • Earn financial rewards when you refer a friend to join the team, • Keep learning and growing with our training and development opportunities for everyone., • Life assurance with the option to increase cover, • We’re open to flexible working options – just ask What you’ll do day to day • Warmly welcome and engage customers in a friendly and professional manner throughout the day, • Keep customers informed and updated on the progress of their vehicle repairs, ensuring transparency and trust, • Develop and maintain comprehensive product knowledge, enhancing expertise through manufacturer-led training, • Actively promote additional services and repairs based on Technician recommendations, helping customers maintain vehicle health and increasing service revenue, • Schedule vehicles for appointments in the workshop efficiently and accurately, • Conduct pre-appointment customer calls to confirm bookings, ensure readiness, and address any preliminary questions, • Maintain precise and up-to-date customer records within our systems for effective service management Helpful skills and qualifications Don’t worry about ticking off every single skill here − if you care about delivering great experiences as much as we do, we want to hear from you. • Excellent communication skills, with the ability to engage effectively with customers and colleagues, • Demonstrated experience in delivering exceptional customer service, • Skilled at identifying customer needs and opportunities for upselling, • Excellent time management skills and the ability to work under pressure, • Previous experience in a target driven role, demonstrating the ability to meet goals, • Must hold a valid UK driving licence We value diversity and believe it strengthens our team. If you don’t meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply. Be part of something big Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail. But you don’t need to love cars to work with us - just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people. Our Values At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we that do. Respect - Integrity - Transparency - Teamwork – Professionalism These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team

Customer Service Manager - Social Housing Repairs & Maintenance Based in Hemel Hempstead Full-Time, Permanent position Salary: £42K We are working with a leading Social Housing contractor to recruit a proactive and experienced Customer Service Manager to join their team based in Hemel Hempstead. This is a full time, permanent role, ideal for somebody who is looking to develop their career with a market leading contractor. As the Customer Service Manager, you will oversee the full customer service function for the Repairs & Maintenance Contractor, including planning / scheduling, customer care, and complaint handling. You will manage a team of Customer Service Advisors and Planners, to ensure customers are in receipt of a satisfactory level of customer service exceeding customers' expectations. Key Criteria: Previous experience in Social Housing repairs and maintenance Experience managing a planning function for a mobile workforce, ideally within the Social Housing / Facilities Management sector although all sector backgrounds will be considered Experience driving customer service best practice and complaint resolution Strong people management skills Advanced IT Skills including planning software Ability to lead, influence and direct a team Ability to build and nurture strong working relationships with colleagues based at other sites/offices This is an ideal role for somebody looking to further their career in the Social Housing sector, working with a market leading contractor to support the business in providing an exceptional standard of service to their customers. For more information, please apply online or call Meg on 07984 974707! TPBN1_UKTJ

Compressed Air Service Engineer North London & Hertfordshire OR Essex & East London Full time, permanent Monday - Friday Salary: £35,000 £45,000 (DOE) Our client is a well-established specialist provider of compressed air, vacuum and gas generation solutions. They support customers across a wide range of industries with system design, installation, servicing, breakdown support and energy-efficient compressed air solutions. With a strong reputation for technical expertise and customer service, they work closely with their clients to ensure reliable, efficient and compliant compressed air systems. The Role Our client is now looking to recruit an experienced Compressed Air Service Engineer to cover either: North London & Hertfordshire , or Essex & East London You will be field-based, attending customer sites carrying out servicing, maintenance, breakdowns and installations of compressed air systems and associated equipment. You will work as part of a highly experienced engineering team, reporting into the Service Management team who will plan and allocate your daily workload. Key Responsibilities Service, maintain, repair and install compressed air systems and ancillary equipment Diagnose mechanical and electrical faults on compressors and air treatment equipment Carry out planned preventative maintenance (PPM) Attend breakdowns and carry out effective fault finding and repair Complete accurate service reports and documentation Build strong working relationships with customers Represent the business professionally on customer sites Requirements Proven experience working as a Compressed Air / Service Engineer Strong mechanical and electrical fault-finding ability Experience maintaining and repairing compressed air systems Ability to work independently on customer sites Full UK driving licence Strong communication and customer service skills Organised and reliable with good time management Desirable Experience working across a variety of industrial and commercial environments Relevant engineering qualification (mechanical or electrical) Experience with dryers, receivers, pipework and air treatment systems Basic IT skills for job reporting Whats On Offer Salary between £30,000 £45,000 depending on experience and training Company vehicle and specialist tools Ongoing training and development Long-term career progression with a growing specialist business Supportive and experienced engineering team Stable, long-term employment with a respected business TPBN1_UKTJ

The Head of Customer Service leads the Customer Support and Service Management departments to deliver world-class customer service to all customers and partners. Deliver to a Customer Service strategy (as agreed with Senior Management), which focuses on creating a customer-centric culture. Experienc

A local council service in the United Kingdom seeking a customer-focused individual to join their library service. Responsibilities include handling queries, promoting library resources, and assisting customers with IT. The role demands knowledge of books and excellent communication skills while off

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The role offers a competitive salary, a bonus structure, and excellent benefits including a pension match and wellness allowances. A leading technology firm in the UK is hiring a Service Desk Analyst to manage technology support queries and incidents. The ideal candidate should have proven IT suppor

An IT consultancy firm in the UK is seeking a Service Desk Engineer to provide exceptional customer support. The role involves acting as a technical escalation point, delivering high-quality support, and applying ITIL principles for service delivery. The position offers hybrid working options, unlim

A prominent IT services provider in West Yorkshire is seeking a Service Desk Analyst to deliver exceptional IT support. You will be the first point of contact for customers, partners, and suppliers, managing service requests and ensuring excellent customer service. The ideal candidate possesses stro