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As IT Service Manager, you will act as the primary point of contact for internal stakeholders on all IT service-related matters, building strong relationships and ensuring a high level of customer satisfaction. This position is responsible for ensuring IT services meet agreed Service Level Agreement

BESS Delivery & Service Manager / Engineer – Utility Scale Projects. BESS Delivery & Service Manager / Engineer (Utility Scale). Monitor system performance and coordinate troubleshooting if needed.

Our Service Managers have the overall responsibility for successful service delivery, managing service margin, and ensuring service level adherence. We do not discriminate based on race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual or

We are looking for an experienced and dedicated Service Delivery Manager to lead a team of Contract/Site Supervisors and Service Engineers in delivering exceptional service across a high-profile Clients sites based in Wrexham, Liverpool and Derby. Days Holiday + Bank Holidays with an option to Buy/S

The role is a key managerial position leading a team of field-based service engineers. You are expected to lead, manage, and support a team to ensure that exceptional customer service is delivered across a geographic region operating within a set financial budget. Make your application after reading

We are looking for an IT Service Manger to join our community of tech experts in DWP Digital. Our DWP Digital teams use fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. Scroll do

National Highways have an excellent opportunity for a Service Delivery Manager to oversee and control the delivery of maintenance and repair works across the South West Region. You will ensure all activities, whether routine or reactive, meet the required technical, quality and safety standards with

Nationality requirements This job is broadly open to the following groups: UK nationals nationals of the Republic of Ireland nationals of Commonwealth countries who have the right to work in the UK &l

HM Revenue & Customs is seeking an IT Delivery Manager to oversee the delivery of complex technical projects. This role involves managing project delivery plans, financial forecasting, and coaching team members in Agile and Delivery Management practices. Successful candidates will demonstrate prior

Key Words: Delivery Manager / Partner Enablement / Implementation Lead / SaaS / Technical Software / Professional Services / Training Programs / Certification / Customer Success / System Integrators / Managed Service Providers. As the Delivery Manager focusing on system implementation and service ma

Overall responsibility for ensuring high quality product and service delivery is maintained including compliance to all contracted and non-contracted service level agreement targets and service quality across all support requirements. Working in conjunction with the account manager to develop and ma

Additional responsibilities include training and coaching team members to ensure proficiency, monitoring team member performance, documenting processes, procedures and work instructions, communicating with other key business leaders about risks, challenges and opportunities, and ensuring the support

Additional responsibilities include training and coaching team members to ensure proficiency, monitoring team member performance, documenting processes, procedures and work instructions, communicating with other key business leaders about risks, challenges and opportunities, and ensuring the support

A leading technology service provider is seeking a Service Delivery Manager to lead IT service delivery for clients in the financial and asset management sector. Ideal candidates will have experience in service delivery management and a robust knowledge of Microsoft 365 and Azure services, contribut

A leading IT services provider in the United Kingdom is looking for an IT Service Delivery Manager to bridge the Technical and Operations teams. You will also assist in service delivery improvements and ensure client satisfaction across various service offerings. The ideal candidate will have strong

Ability to vary style and approach with stakeholders to achieve desired result with an ability to quickly establish credibility and rapport with stakeholders. Lead Continual Service Improvement (CSI) initiatives, identifying opportunities and implementing changes across the multi‑supplier model to

A leading telecommunications service provider is looking for a skilled Service Delivery Manager to oversee the delivery of high-quality services. You will be responsible for managing client relationships, monitoring performance, and driving improvement initiatives for customer satisfaction. This hyb

As a senior member of the team, you'll also challenge the status quo internally and drive improvements and standards to Service Delivery within the business, whilst mentoring more junior Service Delivery Managers. As a Senior Service Delivery Manager you'll manage a new account for the business, wor

As a Service Delivery Manager, you will play a pivotal role in ensuring the performance, reliability, and continuous improvement of key application services, driving measurable outcomes for clients. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring

Day‑to‑day operational delivery of services to patients in accordance with agreed objectives, targets, quality standards, controls and resource constraints. The Delivery Manager is responsible for the overall performance of the Emergency Department and reports to the Service Manager. Support cli

This role is ideal for someone with prior dedicated service delivery experience in IT services or managed security services who thrives in a technically complex and client-centric environment. Cybanetix is a fast-growing UK cybersecurity specialist providing managed security, advisory, and complianc

A multinational investment firm is seeking a Senior Manager/Vice President to lead IT functions including the Entrata Application Service Team and End User Support in London. The role involves ensuring high availability of IT services, developing support policies, and managing a dedicated team. This

A fast-growing global fintech in the UK is looking for an experienced IT Service Delivery Lead. You'll be responsible for leading the IT Enablement team, ensuring IT operations run smoothly and end-users have optimal experiences. The role demands strong expertise in Google Workspace and MDM tools li

We are looking for an experienced Service Delivery Manager to own end‑to‑end service delivery for our customers within a fast‑paced fintech environment. Proven experience in a Service Delivery Manager or senior service operations role within software, SaaS or managed services environments. Col

This is a fantastic opportunity to play a key role in ensuring our business receives high-quality IT services that meet customer needs and drive satisfaction. We’re looking for an experienced IT Service Delivery Manager to join our Group Finance team. If you join us, you’ll be part of a welcomin

It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled and non-disabled people. We have created a sustainable service by developing our people, bringin

Under the Disability Confident scheme, we will offer an interview to a fair and proportionate number of applicants with a disability that meet the essential criteria for the role. These opportunities are open to anyone who is a current local authority substantive competent Wholetime or On‑Call Cre

As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long‑term condition who opt‑in to the Disability Confident scheme, and meet the minimum criteria for our roles. Updating and completion of events within the contract management information sys

You’ll lead a set of interdependent service delivery activities within. This is a role for someone who enjoys bringing structure to complexity, working across technical and non‑technical teams, and making sure services are reliable, high‑quality and ready for real‑world use. Senior Service D

IT service management or large-scale IT service delivery. Our services are supported by a 24/7 Managed Services Operations Centre and backed by industry-leading security accreditations. As a Principal Service Delivery Manager, you will be a senior leader responsible for the overall health, success,

It suits someone who thrives in a fast-moving environment, communicates with clarity, and is always looking for ways to elevate service quality. You’ll also oversee the delivery of service enhancements, small change requests, and ongoing improvements—coordinating activities, communicating clearl

As IT Service Delivery Manager you will be responsible for managing and planning the daily operational activities within the service delivery teams. We are seeking an experienced IT Service Delivery Manager to join our team who will be responsible for owning the end-to-end operational services for o

A leading healthcare provider in the UK is seeking an experienced IT manager to lead an ITIL based Service Delivery team. You will enhance team knowledge and drive continuous improvement in service delivery and user satisfaction. The ideal candidate will support a large user base, resolve complex te

Oversee the effective delivery of preventive and corrective maintenance, ensuring system availability, service quality, and contractual compliance. Familiarity with workshop operations, spares forecasting, MTTR/MTBF analysis, and quality assurance frameworks. Applicants are considered without regard

Share updates on IT Initiatives and support delivery of the IT strategy within the business. Continually investing in global technology and services across the spectrum of distribution channels including: Asset Managers, Financial Advisors, Wealth Managers and large financial institutions such as Ba

An innovative housing service provider in Greater London is seeking a Service Delivery Manager to lead a new Rapid Response team. The position offers a competitive salary and diverse employee benefits including 25 days of annual leave and a pension scheme. This role involves managing up to 20 operat

We are seeking a strategic Service Delivery Manager (SDM) to lead the governance and performance of our external IT service providers, with a strong emphasis on senior stakeholder engagement. Ensure IT service partners remain compliant with IT service management processes and governance. Acting as t

The Senior Service Delivery Manager will be a key partner and own the day-to-day, as well strategic, relationships with internal teams and customers, ensuring consistency in engagement across the business and presenting metrics to demonstrate the successful delivery of services. As a senior delivery

We are seeking a Service Delivery Manager (SDM) to lead end‑to‑end IT service delivery for clients within the financial and asset management sector. Familiarity with ITIL‑aligned service management and modern ITSM tooling. Lead security and risk management activities, working closely with secu

A leading IT Services Consultancy in Greater London is seeking a Competency Centre Manager to lead consulting talent development and resource planning. Responsibilities include executing recruitment strategies, managing team utilization, and fostering a positive team culture. The ideal candidate wil

A global publishing company is seeking a Service Delivery Manager to oversee supplier performance and relationships, driving improvements in service delivery. The successful candidate will collaborate with internal teams and suppliers to ensure high-quality service and manage strategic projects. Thi

The team is hiring a Service Delivery Manager to oversee the delivery of managed services, ensuring operational excellence, service quality, and customer satisfaction. Known for its customer-first approach, it offers expertise in cloud services, infrastructure, managed services, and cybersecurity. A

We seek an IT Service Delivery Lead to innovate and provide exceptional client service and be accountable for the quality and delivery of Technology client engagement on behalf of the SS&C Wealth Business. Share updates on IT Initiatives and support delivery of the IT strategy within the business. E

A community-focused housing organization in the United Kingdom is looking for an experienced ICT Service Delivery Manager. This role involves overseeing the delivery of IT services, managing the IT Service Desk, and ensuring high customer satisfaction. The ideal candidate will have significant exper

A retail technology firm in the UK is looking for a talented Project Manager to oversee delivery across its technology roadmap. The role is hybrid, requiring on-site presence 2-3 days per week, complemented by remote flexibility. You'll work closely with technical teams, maneuvering through complex

A leading IT services provider in the United Kingdom seeks a Service Delivery Manager to oversee a complex outsourced environment. The role involves managing multiple 3rd party suppliers across Infrastructure and Applications, with responsibilities for Incident, Problem, and Change management.

An established managed IT services provider in the UK is seeking a Service Delivery Manager. The role involves leading a team, ensuring high-quality service delivery, and improving service management practices. This position offers a competitive salary of £47,000 to £53,000 and the opportunity to