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Are you an experienced IT professional looking for your next challenge? Our client is on the lookout for a talented 3rd Line IT Engineer to join their growing vibrant and collaborative Service Desk team. Duties and Responsibilities of Our Client’s 3rd Line IT Service Desk Engineer:. Through compre

Responsibilities include but not limited to, designing and improving service desk and NOC processes, ensuring SLA compliance, coordinating with vendors like Oracle, and analysing KPIs to enable data-driven decisions and organisational success. As Service Desk Manager, you will lead a high-performing

Responsibilities include but not limited to, designing and improving service desk and NOC processes, ensuring SLA compliance, coordinating with vendors like Oracle, and analysing KPIs to enable data-driven decisions and organisational success. As Service Desk Manager, you will lead a high-performin

This is a fantastic opportunity to lead a service desk team in a busy head office environment, delivering excellent IT support to internal users and the branch network. Lead and manage the Service Desk team, ensuring first-class customer service and achievement of SLA targets. Contribute to the iden

Senior IT Service Desk Analyst Full time, Permanent Location Onsite Glasgow with regular travel across other sites Closing date: 9 March Who we are: Were not just talking about making a difference, were making it happen. Building on our proud heritage, we have ambition to become the global leader

A leading IT service provider in Solihull seeks a 3rd Line Service Desk Engineer to join their Centre of Excellence – North team. The position supports hybrid working, offers generous leave, ongoing training, and various employee benefits, fostering a collaborative and inclusive culture. Responsib

Candidates should have strong communication skills, experience in IT support, and familiarity with IT systems. A leading technology solutions provider in the United Kingdom seeks an Onsite Engineer / Service Desk Analyst. The role involves responding to IT incidents, providing exceptional customer s

A leading IT Services Company in Greater London is seeking a 2nd Line Service Desk Engineer to deliver technical support to multiple clients. The company offers competitive salaries, hybrid work options, and robust professional development opportunities.

If so, we have an exciting opportunity for an IT Service Desk Engineer to join a growing business in Manchester, where you’ll play a key role in ensuring smooth IT operations for internal users. Previous experience in a Helpdesk, Service Desk, or IT Support role. IT Service Desk Analyst (6 month F

The organization is committed to equality and diversity in its hiring practices. A renowned camping organization in the United Kingdom is seeking a Service Desk Analyst to join their Technology & Change team. The ideal candidate will have relevant experience in IT support and ITIL certification.

Answer incoming calls to the Service Desk, logging and actioning in CRM following established Service Desk procedures. To deliver 2nd line technical support in a service desk environment supporting multiple clients, acting as an escalation point for other service desk engineers. Log and action all a

A leading global FinTech firm is seeking an ambitious Graduate Service Desk Analyst for a defined, entry-level contract. This role provides essential support to the Service Desk team, ensuring the accuracy of asset management and responding to business operational queries. This position is perfect f

A leading financial information and technology company seeks an IT Service Desk Analyst in London. The role involves delivering 1st line support across various devices and ensuring employee productivity by managing technical service requests. Fantastic opportunity to work in a fast-paced environment

Responsible for call answering on the IT Service Desk, monitoring the IT Service Desk email inboxes, recording all Incidents and Requests with the appropriate information, prioritisation and classification, and updating incident data. The IT Service Desk Analyst is responsible for responding to inci

Benefits include extensive holiday, learning and development opportunities, and a supportive environment committed to personal growth. The role offers flexibility, with a hybrid working model. Ideal candidates will have experience in Service Desk solutions and excellent communication skills.

A leading IT service provider in the United Kingdom seeks an IT Service Desk Analyst to offer crucial technical support and assistance to end-users in Manchester. The role encompasses diagnosing and resolving hardware and software issues while adhering to IT processes and delivering exceptional cust

A leading technology company is seeking an IT Service Desk Apprentice to provide remote and in-person IT support. This role involves training in problem-solving, customer service, and IT maintenance. This apprenticeship lasts 24 months with a starting salary of £17,500, and potential for a full-tim

Are you ready to embark on an exhilarating journey the heart of Technology and Cyber Security support? At Air IT, we’re not just excited about the future – we’re shaping it. As the first beacon of support for our clients’ IT queries, you’ll play a vital role in delivering efficient, effect

Our customer service is critical to our users and the services we provide; having a flair for customer service is an important trait to be successful in the role. We are looking for candidates with the right attitude, commitment, and desire to learn. Monitor and analyse computer system performance a

A leading fashion retailer is looking for an IT Service Desk Engineer to provide 1st and 2nd line support across various operations, including HQ, stores, and eCommerce. The ideal candidate should have experience in L1/L2 support, familiarity with retail systems, and strong troubleshooting skills. R

We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring statu

This role is ideal for someone with at least 1 year of experience in a Service Desk or IT support environment, who is passionate about delivering excellent customer service and resolving technical issues efficiently. Follow IT Service Desk processes, including prioritisation, SLAs, and incident mana

A financial services company in Surrey is seeking a 2nd Line IT Service Desk Engineer to support end users effectively. Must have a strong background in IT support, including experience with desktop and server systems, and exceptional communication skills. Benefits include 22 days holiday, a pension

A leading media company is seeking an IT Service Desk professional to manage service issues and assist internal customers from their London Paddington office. Candidates should possess excellent communication and customer service skills, as well as experience with Google Workspace and Office 365. Th

We’re seeking a skilled, customer-focused IT Service Desk Analyst to join a busy support team within a well-established financial services company. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer. IT Service Desk or

A leading housing organization seeks a Senior Service Desk Analyst to join their team. This hybrid role involves providing technical support and leading projects within Data, Digital, and Technology teams. Candidates must possess excellent customer service skills and in-depth knowledge of Microsoft

A growing IT Managed Service Provider in the UK is seeking an IT Service Desk Engineer to provide high-quality 1st and 2nd Line support. The role requires previous experience in IT support, strong customer service skills, and knowledge of modern technologies like Microsoft 365. The company offers a

At World Kinect, our IT Service Desk Analysts are the frontline heroes of our global tech support team—empowering employees across continents with seamless IT experiences. Please note that by submitting an employment application you consent to World Fuel Services processing your information for th

Albans, United Kingdom, is seeking an IT Service Desk Support to provide technical support for end-users. Skechers offers a competitive salary and benefits, alongside opportunities for career growth. The role involves collaborating with the USA team, tracking IT issues, and ensuring timely resolutio

A leading fashion retail brand in Greater London is seeking an experienced IT Service Desk Engineer to provide first and second line IT support across various retail operations. This position is full-time with a dynamic team focused on innovation and customer satisfaction. The ideal candidate has ex

A leading IT services company in Greater London seeks a dynamic Technical Service Desk Manager to lead 1st‑3rd line support teams. You will oversee daily operations and ensure exceptional IT service delivery while driving ITIL best practices. This role offers a competitive salary and attractive be

Duties and Responsibilities of Our Client’s 3rd Line IT Service Desk Engineer:. Are you an experienced IT professional looking for your next challenge? Our client is on the lookout for a talented 3rd Line IT Engineer to join their growing vibrant and collaborative Service Desk team. Partnership-fo

This full-time position offers competitive compensation and generous benefits, including flexible working arrangements and extensive professional development opportunities. The successful candidate will work within a dynamic team to ensure a high level of customer service and tackle technical challe

A well-established financial services company is looking for an IT Service Desk Analyst to provide essential technical support. This position offers a hybrid working model and a comprehensive benefits package. In this role, you will deliver 1st line support and assist with more complex issues.

The IT Service Desk Analyst (ITSDA) will play a crucial role in providing technical assistance and support to end-users, ensuring smooth and efficient operation of their computer systems and applications. You will be responsible for diagnosing and resolving hardware and software issues, servicing IT

Ideal applicants should possess strong customer service skills, knowledge of Windows 10 and Microsoft Office 365, and familiarity with ITSM software. A prominent recruitment agency is seeking an IT Service Desk Analyst to join a law firm in London on a full-time basis. This role is classified as mid

Are you an ambitious Service Desk Analyst looking to accelerate your technical career in enterprise backup and data protection? This fully remote Service Desk Analyst opportunity offers hands‑on exposure to cutting‑edge backup and DR technologies, structured progression, and significant investme

A dedicated law enforcement organization is seeking candidates passionate about community impact to join their team. The ideal candidate will contribute to creating safer neighborhoods while maintaining professionalism and integrity. The salary range offered is competitive, ensuring that candidates

A leading financial technology company in Manchester seeks a passionate IT Service Desk Support Engineer. Join a dynamic environment, collaborate with IT teams, and be part of a culture that values your ideas and contributions. This role involves delivering friendly IT support, troubleshooting vario

Our customer service is critical to our users and the services we provide and having a flare for customer service is an important trait to be successful in the role. The additional benefits with this role:. We are looking for candidates with the right attitude, commitment, and desire to learn.

Duties and Responsibilities of our 3rd Line IT Service Desk Engineer:. Are you an experienced IT professional looking for your next challenge We re on the lookout for a talented 3rd Line IT Engineer to join our growing vibrant and collaborative Service Desk team. Through comprehensive offerings, bro

This is a key leadership role with responsibility for leading and developing a team of 10 support engineers, improving service efficiency, and delivering high-quality technical support to a wide range of SME clients. You will also liaise closely with the Project Engineering team to maintain alignmen

A leading football organization in Manchester is seeking a Service Desk Analyst to provide high-quality technical support to global employees. Candidates should have 1-2 years of experience in a 1st Line Support position with strong customer service skills. This role involves managing help requests,

The post holder will provide 1st level IT support services as part of the IT Service Desk for all IT Requests / Incidents whilst assisting and supporting the 2nd/3rd level engineers, for IT Service Management, empowering technology and process to ensure the users have the best possible experience an

A prestigious international law firm in Central London is seeking a Technical Support Specialist to join its IT team. This role promises a dynamic work environment with opportunities for training and professional development. Ideal candidates will have strong knowledge of MS Office 365, proven Helpd

A leading financial services and technology company is seeking a Service Desk Analyst to provide high quality 1st line technical support across various platforms. This position promises an engaging work culture with opportunities for professional growth. Experience with technologies such as Cisco, S