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Key responsibilities include managing suppliers to ensure value and quality in service delivery, problem solving under pressure, and overseeing day-to-day IT operational services. Ampstek is seeking an IT Service Management professional in Greater London. The role supports the FCA and ensures that I

As our Senior IT Service Manager you will lead the safe transition from legacy systems to modern, strategic services that underpin critical digital platforms used by millions of people. We are looking for a Senior IT Service Manager to join our community of tech experts in DWP Digital. You'll make s

Senior Legal IT Recruitment Consultant (Delivering high calibre IT talent to leading law firms on permanent and interim bases) - IT Service Manager. A fantastic opportunity has arisen for an IT Service Manager to join a London based law global firm on a permanent basis. Strong background in IT Servi

As an experienced IT Service Manager within our End User Devices team, you will be responsible for managing incidents, problems and service requests affecting the devices people use day-to-day. We want someone who is actively looking to identify learning and development needs, and who can help us gr

The successful candidate will oversee the delivery of IT Services, manage relationships with suppliers, and ensure services conform with agreements. Benefits include competitive salary, healthcare, ample annual leave, and opportunities for professional development. Royal Mail Group is hiring a Servi

Are you a positive individual with a creative attitude that can deliver results for the customer? Can you take ownership of tasks, anticipate, and identify potential issues leading to service improvements? Do you have significant experience in IT support environments, Capacity Management, system man

A leading technology service provider is seeking a Service Delivery Manager to lead IT service delivery for clients in the financial and asset management sector. Ideal candidates will have experience in service delivery management and a robust knowledge of Microsoft 365 and Azure services, contribut

Proven experience as an IT Service Manager or in a similar IT service management role. Familiarity with ITSM tools (e. Monitoring service performance and implementing strategies for optimizing IT operations.

Proven experience in a Service Delivery Manager or similar role within IT services. This role offers the opportunity to take real ownership of service delivery within a close-knit team and the chance to shape and improve how services are delivered across the business. Our client is an established an

Proven experience working as an IT Service Delivery Manager / IT Service Manager / IT Service Desk Manager in a fast paced environment. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in ac

A leading NHS Trust in London is seeking an experienced IT Manager to lead the Service Delivery team. The role involves managing 1st/2nd line support for over 24,000 users across multiple hospital sites, resolving complex ICT issues, and implementing advanced service management strategies. Candidate

A leading IT services provider based in Hampshire seeks an experienced IT Service Manager to oversee support services and lead a team of Support Desk Engineers. Additionally, the position offers hybrid working, a generous benefits package, and opportunities for progression within the company. This r

A leading UK financial services group is looking for an experienced IT Service Delivery Manager to join their Group Finance team. This role involves building relationships to ensure high-quality IT services, managing supplier performance to meet SLAs, and collaborating on IT projects. The ideal cand

The ideal candidate will have a strong background in IT service management, with practical experience in ITIL and ServiceNow. A leading recruitment agency is seeking a Senior IT Service Manager to join a prestigious legal firm in London on a permanent basis. This role involves overseeing the deliver

The role involves overseeing the Service Desk ITSM service, managing a team, and collaborating with suppliers for hardware and software solutions. The position includes various employee benefits and continuous training opportunities. IT Support team across UK locations, ensuring seamless member expe

Responsibilities include managing ticketing workflows and improving IT services. This position offers a competitive £450 per day and requires a hands-on approach with excellent communication skills to engage stakeholders effectively. You will manage IT support services and ensure reliable operation

Govern Our Technology Assets – maintain the definitive record of our IT landscape, manage and develop the IT service management system as the single source of truth for services and assets, and oversee the lifecycle of all IT hardware and software. Performance & SLA Monitoring – actively monitor

We are looking for someone with experience of working in a technology management role with strong communication skills and the ability to work professionally with integrity across multiple teams. We are looking for a Infrastructure & IT Service Desk Manager to lead and continually improve core techn

A global IT service provider is looking for a Major Incident Manager to resolve major incidents and support IT services. The position is based in Hampshire, and candidates must be within commutable distance, with eligibility to work in the UK. The successful candidate will lead teams effectively, in

A prominent government digital department is seeking a Senior IT Service Manager to lead complex service migrations of IT products. With a competitive salary of £57,946 and additional benefits including hybrid working and a generous leave package, this is an excellent opportunity to impact millions

Ability to prioritise workload, balancing multiple demands while maintaining service quality. As a Service Manager, you will be part of an established service management team responsible for the day to day operation of our business as usual support services. In addition, you will analyse operational

A leading beauty brand is seeking a Service Delivery Manager to oversee IT operations and ensure service delivery excellence. This role involves managing day-to-day IT service delivery, overseeing incident management processes, and collaborating with third-party partners. A commitment to security an

Team is seeking an IT Service Manager to ensure delivery of operational services to the FCA, focusing on AWS and DevOps. The successful candidate will be responsible for maintaining the quality and stability of supplier services and addressing operational issues. The position offers a pay rate of £

Excellent communication skills, both verbally and in writing with the ability to influence. Minimum of 3 years professional experience in a software/IT environment with business systems, CRM and websites. Free onsite gym with weekly classes.

A leading Consultancy is seeking a Programme Manager to oversee complex IT Service transition programs in a hybrid role. This role offers opportunities to engage with various stakeholders during critical transitions. The successful candidate will manage people-related transition activities, includin

CGI is seeking an IT Service Manager in Central London to oversee IT service management across the Space, Defence, and Intelligence sector. The role involves defining and optimising service processes, ensuring high-quality outcomes, and managing service governance. Candidates should have proven expe

This role requires leading the transformation of the IT organization to align with ITIL best practices, overseeing IT operations across Europe, and establishing a robust IT Service Management framework. The ideal candidate will have over 8 years of experience in IT Service Delivery and a strong back

We are looking for an IT Service Delivery Manager to play a key role in shaping and delivering high-quality IT services across WSET. In this role, you will be the central point of accountability for IT service quality, supplier performance and user experience. Monitor service performance and identif

This role offers the opportunity to take real ownership of service delivery within a close-knit team and the chance to shape and improve how services are delivered across the business. Proven experience in a Service Delivery Manager or similar role within IT services. Collaborate with Security, Oper

Looking for your next challenge in IT Service Management? Join a high-impact team delivering critical IT services in a dynamic, regulated environment. As an IT Service Manager, you’ll be responsible for ensuring the smooth delivery of IT operational services from suppliers. You’ll play a key rol

A renowned retail and service organization is seeking a strategic Service Delivery Manager to oversee the governance and performance of IT service providers. This position requires a balance of contract management, service excellence, and operational integration, particularly in retail IT operations

This position presents an exciting opportunity to contribute to a high-impact team focused on critical IT services. BlueRose Technologies is seeking an IT Service Manager in the United Kingdom to ensure seamless delivery of IT operational services. The role demands expertise in IT Service Management

We are looking for a Infrastructure & IT Service Desk Manager to lead and continually improve core technology services, ensuring reliable, secure, and user-focused IT across the organisation. We are looking for someone with experience of working in a technology management role with strong communicat

You’re a dynamic IT professional with a proven track record in IT service delivery or helpdesk management, ideally within a high‑touch, fast‑paced corporate or professional services environment. You will work closely with the European IT Director, senior stakeholders and business partners to e

A leading technology services company is looking for a skilled Service Transition & Project Manager in Greater London to oversee IT project delivery and transition activities. This role requires 8-10 years of relevant experience and provides a flexible work environment along with a comprehensive ben

This is a fantastic opportunity to join at a time of change, with the chance to make a lasting impact on how IT services are delivered and experienced. IT Operations Service Delivery Manager. We’re working with a leading organisation who are transforming the way they deliver IT services across the

As an IT Service Manager, you will establish and optimise service management processes within secure cloud environments, ensuring consistent, high‑quality service outcomes. In this role, you will define, implement and manage IT service management processes within secure cloud environments, ensurin

Performance & SLA Monitoring: Actively monitor third-party performance against agreed Service Level Agreements (SLAs), holding vendors accountable to ensure service continuity and quality. Your team will manage and develop our IT service management system, ensuring it is the single source of truth f

In this hybrid role, you will manage key stakeholders, maintain service performance, and work closely with technical teams to ensure service stability and quality. This role offers an engaging opportunity to influence and enhance IT service delivery. Dixons Carphone is seeking a Service Manager for

Continually investing in global technology and services across the spectrum of distribution channels including: Asset Managers, Financial Advisors, Wealth Managers and large financial institutions such as Banks and Insurers. Share updates on IT Initiatives and support delivery of the IT strategy wit

An established managed IT services provider in the UK is seeking a Service Delivery Manager. This position offers a competitive salary of £47,000 to £53,000 and the opportunity to make a significant impact in a supportive environment. The role involves leading a team, ensuring high-quality service

Share updates on IT Initiatives and support delivery of the IT strategy within the business. Effectively plan the way services are delivered so that all activity is directly related to providing quality services and meeting the expectations of the customer (internal and external). Continually invest

As IT Service Delivery Manager you will be responsible for managing and planning the daily operational activities within the service delivery teams. We are seeking an experienced IT Service Delivery Manager to join our team who will be responsible for owning the end-to-end operational services for o

A leading government digital services provider is seeking a Senior IT Service Manager to lead complex service migrations. A competitive salary and flexible working arrangements are offered, with opportunities for professional development and a positive work culture. Ideal candidates will have strong

A leading IT services provider in the United Kingdom seeks a Service Delivery Manager to oversee a complex outsourced environment. The role involves managing multiple 3rd party suppliers across Infrastructure and Applications, with responsibilities for Incident, Problem, and Change management.

At Barchester, we are offering a rare opportunity for an experienced IT Project Manager to join us in a new permanent position. You're an organised, knowledgeable, and driven IT Project Manager with a passion for delivering high-quality outcomes. Support the IT Director in prioritising initiatives b