Housing Support Worker
15 days ago
Grantham
About Rent Connect We provide high-quality supported accommodation for adults at risk of homelessness. We work with individuals who face multiple barriers to stable housing, including complex life experiences, low-level support needs and challenges around independence. Our focus is on progression, dignity and long-term move-on. We are now looking for committed and values-led individuals to join our team as Housing Support Workers. The Opportunity This is a rewarding, non-care role for someone who wants to make a tangible difference in people’s lives. You will work directly with tenants living in supported accommodation, helping them develop the skills, confidence and stability needed to maintain a tenancy and move towards independent living. You will manage a small caseload of tenants, delivering structured housing-related support through regular visits, practical assistance and personalised support planning. This is not a personal care or domiciliary care position. What You’ll Be Doing Tenant Support & Engagement • Build positive, professional relationships with tenants based on trust and respect, • Deliver regular one-to-one support sessions tailored to individual needs, • Support tenants with tenancy sustainment, budgeting, daily living skills and routines, • Encourage engagement with education, training, employment and volunteering opportunities, • Carry out needs and risk assessments, • Develop, review and update person-centred support plans, • Monitor progress against agreed outcomes and support move-on planning, • Carry out regular property checks to ensure accommodation standards are maintained, • Report maintenance issues and support preparation of properties for new tenants, • Assist with tenant move-ins, including transporting tenants where required, • Work collaboratively with local authorities, housing teams and other agencies, • Maintain accurate, timely and confidential case notes and records Personal Qualities • Compassionate, patient and non-judgemental, • Resilient and able to work with people facing challenging circumstances, • Flexible and adaptable in a fast-moving environment, • Experience working with vulnerable adults in housing, support, community, youth, probation, education or related settings, • Basic understanding of welfare benefits and housing-related support, • Strong communication and interpersonal skills, • Ability to maintain clear, accurate written records, • Basic IT skills (e.g. email, Microsoft Office), • Ability to plan, prioritise and organise effectively, • Full UK driving licence, • Access to your own vehicle, • NVQ (or equivalent) in Health & Social Care, Advice & Guidance or a related subject is desirable, • Full training and induction will be provided