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You will join a strategic initiative focused on designing and scaling next-generation managed services offerings, with a strong emphasis on AI-enabled ITSM and intelligent business operations. IT services, managed services, or operations/ITSM consulting. Deep expertise in ITSM and Business Process O

ServiceNow Project Manager - ITSM/HRSD. Lead the full lifecycle delivery of ServiceNow projects (ITSM and HRSD), from initiation through to go-live and hypercare.

A growing technology company in Lancashire is looking for an experienced Configuration & Asset Manager to oversee the integrity of their assets and configuration management.The ideal candidate will have strong hands-on experience in this area and proven skills in a dynamic setting.You will work clos

A leading IT solutions provider in the United Kingdom is looking for a skilled ServiceNow Developer to oversee the implementation of the ITSM module. The ideal candidate will need a minimum of 4 years of ITSM experience with at least 3 years of ServiceNow expertise and a solid background in Web Serv

Experience configuring, deploying, and maintaining the Ivanti Neurons ITSM Platform, ideally including multi‑stage environments and performance optimisation. You will be the technical owner of our Ivanti Neurons ITSM platform, a system relied upon by teams across the organisation. Lead the configu

A well-known hospitality company in the United Kingdom is seeking an IT Support Manager to lead a team responsible for ensuring seamless technical support across various locations.The ideal candidate will have experience in IT management, team leadership, and troubleshooting technical issues.This ro

Look at Improving problem resolution times by streamlining ITSM processes. Strong understanding of IT Service Management (ITSM) and the ITIL best practice framework, ideally ITIL certified.

Configure and maintain ServiceNow modules, focusing on IT Service Management (ITSM), IT Operations Management (ITOM), Incident, Problem, Change, and Release Management. Strong technical expertise in ServiceNow platform features, including ITOM, ITSM, IRM, or HRSD.

A UK-based luxury automotive brand is seeking an IT Support Analyst to provide high-quality support across the organization.You will act as the primary contact for IT issues, ensuring effective incident and service request management.Key responsibilities include delivering technical support, diagnos

This senior role focuses on enterprise sales strategy and requires applicants to have over 12 years of experience in technology sales, particularly in ITSM or enterprise platforms.

Driving ITSM processes (Incident, Request, Problem, Change, Service Catalogue) and continually reshaping them to reduce demand and improve flow. Driving and steering the governance and strategic direction of ITSM tooling to support efficient, consistent service management practices. IT Service Manag

A leading IT consultancy is seeking a Jira Consultant for a 6-month remote contract.The role involves enhancing the Jira Service Management environment, integrating with key systems, and supporting multiple business entities.Ideal candidates will possess strong Jira experience, along with skills in

This role offers an opportunity to work with scripting languages and ITSM tools.

IT Service Management (ITSM) Platform Lead is responsible for the strategic ownership, development, and continuous optimisation of Merlin’s enterprise ITSM platform - primarily ServiceNow. Experience administering, developing, and optimising enterprise ITSM platforms (e. ServiceNow/ITSM platform c

The ITSM Service Manager is responsible for managing and delivering security services across IT projects and live environments. As Service Manager, you'll be responsible for end-to-end service management, aligning IT delivery with business needs while driving best practice across ITSM processes. Lea

Business Analyst supporting ITSM initiatives. Strong functional knowledge of ITIL-based ITSM processes. We are Systematix and we are currently looking for an ITSM Business Analyst for our client.

Working within an Agile team and reporting to the Senior ITSM Tooling Architect, you'll play a key role in designing, building, and configuring enterprise-scale ITSM solutions across complex environments. Design, install, configure, and customise ITSM tooling solutions. Support delivery of ITSM solu

A prominent housing organization in the UK is seeking an IT Service Platform Administrator to manage their ITSM platform.

A leading European technology organization is seeking a talented professional to manage the Ivanti Neurons ITSM platform, critical to internal operations.

A renowned cultural institution in the UK is seeking a Service Delivery Manager to oversee the Information Systems Service Desk and ITSM platform.

A global IT consulting firm is seeking a Senior Architect specializing in ServiceNow ITSM and HRSD.

A telecommunications firm in the UK is seeking an ITSM Service Manager to oversee IT service management processes. This full-time role involves maintaining ITSM solutions, collaborating with stakeholders, and ensuring operational efficiency.

The role involves designing and implementing ServiceNow solutions focused on ITSM, workflow automation, and integrations.

The ideal candidate will have over 5 years of experience in ITSM Solutions Architecture and expertise in major ITSM platforms like ServiceNow and Jira Service Management. A technology firm is seeking an experienced ITSM Solutions Architect to design and implement scalable ITSM architectures.

A leading news organization in Greater London is seeking an ITSM Service Manager to enhance service delivery by identifying inefficiencies and driving process improvements.

The ideal candidate has over 5 years of experience in ITSM processes, strong communication skills, and a postgraduate degree in Computer Science or related field.

Translate technical ITSM solutions into clear business benefits for prospective clients. Strong technical background in IT Service Management (ITSM), with hands-on experience in solution delivery. ITSM platforms like ServiceNow.

A leading European private bank in London is seeking a (Senior) ServiceNow Developer to design intelligent solutions with a focus on ITSM and workflow automation.

Experience with ITSM tools like Service Now is desirable.

A leading technology consultancy is seeking a ServiceNow Solution Architect in Manchester.This role involves driving business development and technical delivery for ServiceNow solutions, ensuring successful implementations.Candidates should possess deep expertise in ServiceNow, excellent communicati

A leading UK retailer is seeking an ITSM Lead to drive service reliability and operational excellence.

A leading IT services company is looking for a skilled Performance Engineer based in Edinburgh.You will provide technical support at the customer site, ensuring prompt and professional resolution of IT issues.Your role includes monitoring system performance, managing incidents through JIRA, and main

Step into a role where your expertise shapes the next generation of IT services.As a Service Architect at CGI, you will help clients reimagine how technology enables exceptional user experiences, strengthens operational performance, and delivers measurable business outcomes.You’ll work at the fore

A leading recruitment firm is looking for a ServiceNow Technical Architect for a 3-month contract based in London.The role involves leading a team to implement ServiceNow solutions across various modules, requiring over 8 years of relevant experience and several key certifications.The position empha

Key requirements include active SC clearance and a strong ITSM background, with knowledge of ITIL frameworks and experience in supplier-focused environments.

Reporting to the Infrastructure and Operations Technology Director, the ITSM Service Manager is accountable for driving measurable improvements across existing service management processes. Driving ITSM processes (Incident, Request, Problem, Change, Service Catalogue) and continually reshaping them

Candidates should have a background in developing and integrating ITSM tools and experience in an agile environment.

We're looking for a proactive and technically astute ITSM Lead with deep expertise in IT Event Management and Monitoring to drive service reliability, visibility, and operational excellence. You'll lead the design and execution of monitoring strategies, integrate event management into ITSM workflows

The Group ITSM & Automation team are part of Claranet’s Group function and are responsible for the development, maintenance / support and documentation of new and existing functionality related to automation of tasks or configuration items and integrations with other Claranet systems.

A global satellite connectivity company is seeking a ServiceNow Technical Lead to enhance its IT services.This role involves leading the ServiceNow platform's design and delivery while collaborating with cross-functional teams.The ideal candidate has 5+ years of ServiceNow experience, strong ITIL kn

A leading technology solutions provider is seeking a Service Delivery Associate to provide remote desk-based service to smaller managed customers.You will manage a portfolio of clients, deliver standardized service reports, and conduct service review meetings.This role requires excellent communicati

Candidates must have experience with ITSM tools and outstanding communication skills for engaging with both technical and non-technical stakeholders.

A leading IT solutions provider is seeking a ServiceNow Architect to shape solution architecture and design for HRSD/ITSM implementations. Essential experience includes strong ITSM & HRSD knowledge, hands-on configuration of HR applications, and familiarity with HRIS integrations.

A technology services provider in the United Kingdom is seeking an ITSM Tooling Engineer to support key digital transformation projects. The role involves designing, building, and configuring enterprise-scale ITSM solutions within an Agile team. Candidates should have strong experience with ITSM too

Ideal candidates have extensive ITSM experience, strong analytical skills, and ITIL certifications. A leading telecommunications company is seeking an ITSM Lead in Manchester to ensure service reliability through effective event management.

A global leader in digital transformation is looking for a ServiceNow Technical Consultant to collaborate with customers, propose solutions, and deliver exceptional ServiceNow implementations.The ideal candidate will have over 2 years of software implementation experience, a solid knowledge of IT Se

HaloITSM) for seamless incident creation and escalation. Proven experience in ITSM with a strong focus on IT Event Management and Monitoring. We’re looking for a proactive and technically astute ITSM Lead with deep expertise in IT Event Management and Monitoring to drive service reliability, visib