Sales Administrator
2 months ago
£38600–£40000 yearly
Full-time
Ilford
4151 SALES ADMINISTRATORS
Job Summary:
The Sales Administrator Head of the Department is responsible for overseeing the administrative functions that support the sales team. This role requires a strategic and detail-oriented individual to manage and streamline processes, ensure data accuracy, support sales operations, and lead a team of sales administrators. The ideal candidate will possess excellent organizational skills, strong leadership capabilities, and a thorough understanding of sales processes. Key Responsibilities:
Leadership and Management:
Lead, mentor, and manage the sales administration team to ensure high performance and professional development.
Develop and implement training programs for new sales administrators.
Sales Support:
Oversee the administration and processing of sales orders, contracts, and related documentation.
Ensure accurate and timely entry of sales data into the CRM system.
Reporting and Data Management:
Generate and analyze sales reports to provide insights and recommendations to the sales leadership team.
Maintain accurate and up-to-date sales records and databases.
Compliance and Governance:
Ensure compliance with company policies, industry regulations, and legal requirements related to sales activities.
Maintain confidentiality and security of sensitive sales information.
Customer Interaction:
Act as a point of contact for escalated customer inquiries and issues related to sales processes.
TYPICAL ENTRY ROUTES AND ASSOCIATED QUALIFICATIONS There are no minimum academic requirements, although entrants typically possess GCSEs/S grades or equivalent qualifications. Training is normally provided on-the-job.
NVQs/SVQs in Administration are available at Levels 3 to Level 6.