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Cedar Court Hotel Harrogate are recruiting for a full time Deputy Head Housekeeper to support our Head Housekeeper in managing the department at our Grade II listed, 4* property overlooking Harrogate's beautiful Stray. With 100 bedrooms and plush public spaces, you will work with the team to ensure that the Hotel is kept spotless for our guests. Your duties will include: - Ensure all rooms are cleaned and inspected up to our cleaning standards - Supervise staff in order to deliver and maintain high standards of cleanliness and hygiene in all bedrooms and public areas - Adhere to all health and safety regulations - Organize day to day work requirements - Organize housekeeper's tasks - Work closely with the Head Housekeeper and liaise with other departments - Complete administrative tasks on a daily basis - Place orders for the Housekeeping department in the absence of the Head Housekeeper. What we can offer you: We want each and every colleague to enjoy coming to work, and for Cedar Court Hotels to become one of the top hospitality employers around - so providing a friendly and supportive environment is our main priority. You will develop personally and professionally through meeting, and working with, people from all over the world as we create memorable guest experiences together. For those keen to further their experience, you will have the opportunity to explore the business with various career options. In addition, we can offer you: - A fantastic place to work! - Strong emphasis on health and wellbeing with our fabulous Employee Assistance Programme - Market-leading rates of pay - Open and clear communication with regular staff updates - Your birthday off – paid! - 28 days holiday for full time colleagues each year as standard (pro-rata for part time/hourly colleagues) plus long service holiday benefits - Learning and Development opportunities, helping you to become the best you can be - Automatic enrolment into a workplace pension scheme - Death in Service Benefit - Discounted hotel stays after successful completion of the probation period not only for you, but for friends and family - Free meals on duty, if you worked full time this would save you over £1000 a year in lunches alone! - Leisure Club/Gym Membership following successful completion of probationary period - Long Service benefits - Trip Advisor recognition and cash reward - Random Acts of Kindness for our colleagues - Holiday Hero Scheme – could you be jetting off somewhere courtesy of your colleagues? - Refer a Friend scheme – recommend your friends to join our Team and receive a cash payment - Company uniform - Company achievement awards - Staff Fun Days - Employee Engagement Events
Job Description: We are seeking an enthusiastic and experienced Store Manager for our new store opening in Fitzrovia. As the Store Manager, you will oversee daily operations, mentor and inspire your team, and ensure every customer enjoys an unforgettable experience. This role is ideal for someone who is passionate about coffee, thrives in a dynamic environment, and is excited about managing a high-profile location. If you have a deep appreciation for quality, a commitment to exceptional service, and a passion for leadership, we want to hear from you! Key Responsibilities: ** Leadership & Team Management:** - Lead, train, and develop your team to consistently deliver exceptional customer service. - Foster a positive and inclusive work environment by coaching, training, and supporting team members. - Oversee staff scheduling to ensure adequate coverage and efficient store operations. ** Operational Management:** - Manage all aspects of store operations, including staffing, inventory management, and financial performance. - Ensure high standards of product quality, cleanliness, and store presentation are maintained at all times. - Monitor inventory levels, and place orders for supplies as needed. - Handle customer enquiries, feedback, and complaints with professionalism and empathy. ** Sales & Financial Performance:** - Drive sales and profitability through effective cost management, upselling strategies, and promotional initiatives. ** Compliance & Safety:** - Ensure compliance with company policies, procedures, and health and safety regulations. - Maintain a thorough understanding of food safety regulations and best practices Skills & Experience: - Proven experience as a Store Manager, in a café or hospitality environment. - Strong barista skills with a solid understanding of coffee preparation techniques and espresso equipment. - Demonstrated ability to lead and motivate a team in a fast-paced environment. - Excellent communication, interpersonal, and leadership skills. - Strong problem-solving abilities and a proactive approach to challenges. - Keen attention to detail, with a commitment to maintaining high standards of quality and cleanliness. - Flexible and adaptable, with availability to work early mornings, evenings, weekends, and holidays. - Passionate about creating memorable customer experiences and fostering a positive workplace culture. Benefits: - Competitive salary: £32,000 – £36,000 per year. - Complimentary meal during full shifts. - Generous employee discounts. - Referral programme with potential to earn up to £250. - Company pension. - 28 days of holiday. - Eligibility for the Store Bonus Scheme. - Opportunities for career advancement and professional development - A dynamic, supportive, and fun work environment. - Recognition programmes such as “Champion of the Month.” Other Details: Experience: Required. Languages: English required. Employment: Full-time. Schedule: Working days are Monday to Sunday, with shifts scheduled to ensure coverage throughout the week. Salary: £32,000 – £36,000 yearly, plus benefits. Join Us: If you're ready to take the next step in your career and lead a passionate team dedicated to providing exceptional service, we'd love to hear from you! Apply now to join the ARRO Coffee family and make a difference in the lives of our customers and team members alike. About Us: At ARRO Coffee, we bring the vibrant essence of Italy to the heart of London. Inspired by Italian food, culture, and tradition, our stores are a destination for coffee lovers and food enthusiasts alike. We take pride in our artisanal coffee blends, freshly made pastries, sandwiches, and salads, and most importantly, the warm, inviting atmosphere that makes our café a beloved gathering spot. Whether it’s a quick espresso or a leisurely afternoon with friends, we strive to offer our customers an exceptional experience every time they visit.