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Job Summary We are looking for an enthusiastic and experienced Shop Supervisor to manage sales operations both in-store and online. The ideal candidate will have a strong background in online sales and IT, combined with a proven ability to approach customers, drive revenue, and provide outstanding customer service. Key Responsibilities Maintain and manage daily business sales, ensuring performance targets are met. Approach prospective customers both online and in person to promote and sell products. Acquire new clients through strategic outreach and relationship building. Maintain long-term, positive relationships with customers, ensuring repeat business. Set and achieve sales goals aligned with the company’s growth strategy. Demonstrate products confidently to potential clients to support purchase decisions. Keep accurate and up-to-date records of sales and staff performance. Manage and upload all products to online platforms (e.g. eBay, Amazon, Shopify). Resolve all technical issues related to online sales, listings, and customer returns. Respond to customer queries and return requests in a timely and professional manner. Salary £32,000 per annum Required Skills and Experience Strong background in online sales and information technology. Proven success in managing and executing online sales operations. Ability to work independently and manage both physical and digital sales environments. Excellent communication and customer service skills. Strong organisational skills and the ability to manage multiple tasks and priorities. How to Apply Submit your CV and a brief cover letter detailing your relevant experience and why you’re the right fit for this position. Job Type: Full-time Pay: £32,000.00 per year Work Location: In person