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Customer Services Manager \n Newcastle (hybrid working after probation passed) \n We are delighted to be supporting this renowned North East organisation in their search for a proactive and customer-focused Customer Services Manager to lead their close-knit Customer Services team. \n This is a hands-on management role where you will oversee a team of two Customer Services Advisors, ensuring exceptional service delivery across a high-volume environment. Whilst the team is small, the level of customer interaction and activity is significant, requiring a manager who can confidently balance operational priorities, lead from the front, and remain calm under pressure. \n You will play a crucial role in maintaining strong relationships with businesses, stakeholders and event participants, whilst continually seeking opportunities to improve processes, enhance customer experience and drive team performance. \n Working closely with colleagues across Marketing, Events and wider business teams, you will take a strategic "helicopter view" of customer service operations while remaining ready to roll up your sleeves and support the team whenever needed. \n Key Responsibilities will include (but not limited to): \n\n • Lead, manage and develop a team of two Customer Services Advisors, providing direction, coaching and day-to-day support.\n, • Act as the primary escalation point for challenging situations and complex enquiries.\n, • Manage customer service operations within a busy, high-traffic environment, ensuring service standards are consistently maintained.\n, • Take ownership of the customer journey, identifying opportunities to streamline processes and improve efficiency.\n, • Review and analyse post-event reports, customer feedback and NPS (Net Promoter Score) data, using insights to drive continuous improvement.\n, • Work collaboratively with Marketing and Events Managers to ensure smooth delivery of events and initiatives.\n, • Serve as the main point of contact for businesses invited to participate in events and programmes.\n, • Respond to and resolve business-related challenges and queries in a professional and timely manner.\n, • Produce quarterly reports, maintain accurate records and ensure effective filing and documentation processes.\n, • Monitor team performance and workload, ensuring resources are allocated effectively.\n, • Support wider business operations and contribute positively to a collaborative "all hands on deck" culture.\n\n Criteria: \n We are looking for an organised, resilient and adaptable leader who thrives in a fast-paced environment. \n You will have: \n\n • Previous experience managing or supervising a customer service team.\n, • Strong customer service and relationship management skills.\n, • A commercial mindset with the ability to balance customer needs with business objectives.\n, • An eye for process improvement and a genuine desire to make things work better.\n, • A positive, solutions-focused "let's do this" attitude.\n, • Excellent organisational skills with the ability to manage multiple priorities simultaneously.\n, • Confidence working with data, reports and customer feedback metrics such as NPS scores.\n, • Strong communication skills and the ability to build relationships with both customers and internal stakeholders.\n, • The ability to remain calm, professional and effective under pressure.\n, • A hands-on leadership style and willingness to support the team whenever required.\n\n You'll be joining a supportive and collaborative team where everyone works together to achieve success. No two days are the same, and you'll have the opportunity to make a real impact by improving processes, enhancing customer experiences and helping shape the way they work. \n If you're an experienced customer service leader who enjoys juggling priorities, solving problems and bringing people together to deliver outstanding service, then we'd love to hear from you!

Business CoordinatorWhen registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. We are looking for a passionate and knowledgeable Business Coordinator.At ARC we embrace diversity, we develop our people, we care for our visitors, we think about our impact and we are proud of our sport.Who is Newcastle Racecourse?Located within High Gosforth Park, Newcastle Racecourse is home to the historic Northumberland Plate, and is one of Britains busiest racecourses, hosting over 60 all-weather and jumps fixtures a year. An ideal venue for all occasions, the racecourse can host events of all kinds, including conferences, exhibitions, weddings, private parties and more. The racecourse shares High Gosforth Park with the Border Minstrel Pub and Parklands Golf Club.About the role:We are looking for a proactive Business Coordinator to support the smooth running of commercial and administrative operations across the racecourse. As the main on-site contact, you will work closely with the regional sales hub, delivery teams, and clients to ensure the seamless communication, coordination, and delivery of both racing and non-racing packages.Youll collaborate with the Business Manager to drive site-based commercial activity, host client show-rounds, and coordinate with local suppliers. A key part of the role will be maintaining and presenting site-specific collateral to a high professional standard, as well as keeping systems updated and accurate. This role suits someone who is confident, organised, and thrives under pressure. Strong attention to detail, excellent task management skills, and the ability to build positive relationships with clients are essential.Please see the attached job description.The person we are looking for as a Business Coordinator has.Educated to A-level standard or equivalent. Business/event qualification preferred.At least 2-years working in a business or commercial coordination role, or as a business developer wanting to move into coordination.Highly organised, with the ability to manage multiple projects in a multi-stakeholder environment, to tight timescales.Client and account management experienceThe ability and flare to showcase a site or an event for business show roundsProven experience in working with multiple teams, coming together to provide a high-quality service acting as the point-person on-site to ensure high-quality service delivery.Numerate, with good IT skills including MS Office products.Affable and presentable, with experience in working with high-value clients, with a proven ability to engender trust and respect.Self-starting and tenacious, with a can-do attitude turning your hand to any reasonable project or activity.Previous effective sales experience an advantage.Work Perks of being a Business Coordinator with us at ARC2 Annual Members passes, giving access to over 1500 racedaysHotel Discounts and Complimentary GolfAnnual leave starting at 22 days increasing up to 28 in line with length of servicePension & Group life assurance schemesHealthshield including 24hr GP & EAPand so much more!We are on a thrilling journey. So, to join us at our next destination, be part of a winning team and to learn more about our company and this exciting opportunity apply today!At ARC, were committed to building a diverse, inclusive, and equitable workplace. We welcome applicants from all backgrounds and do not discriminate based on age, disability, gender, race, religion, or any other protected characteristic.If you need any adjustments to take part in the application or interview process, please let us know were happy to help.We believe diversity makes us stronger, and were working hard to create an environment where everyone feels safe, respected, and heard.TPBN1_UKTJ

HR Graduate | Newcastle Our client is a fast-growing technology firm delivering bespoke solutions to clients in banking and financial services, private capital, and defence. Their team is made up of exceptional technical specialists who thrive on applying cutting-edge technology to some of the most complex problems our clients face. The Role Early Careers is one of the most important talent pipelines in their business, and they invest significantly in making sure students and graduates get the very best experience of who they are. Our client is looking for a people-focused graduate to join the team and provide dedicated support across attraction, selection, and programme management for their internship and graduate schemes. What You'll Do Help plan and deliver campus events — careers fairs, insight evenings, virtual presentations Coordinate logistics for university partnerships, including travel, event materials, and Manage application tracking and candidate communications, ensuring a timely, positive experience at every stage Schedule and coordinate assessment centres, interviews, and online testing, liaising with candidates, assessors, and venues Coordinate day-to-day logistics for our internship and graduate programmes — onboarding, rotations, socials, quarterly reviews Act as the main point of contact for interns and graduates, offering pastoral support and escalating issues where needed What We're Looking For Skills & Experience A minimum 2:1 from a leading research-intensive university, with a minimum AAA at A Level (or international equivalent) Excellent communication skills — warm, clear, and professional, whether in writing or in person Strong organisational skills and a proven ability to juggle multiple workstreams at once Experience in events, recruitment coordination, careers services, or student union work is a strong plus Familiarity with applicant tracking systems or HRIS is helpful but not essential If you're looking for a role where you can genuinely shape the experience of future talent from day one and want the autonomy, variety, and support to make it your own, we'd love to hear from you. This is a brilliant opportunity to build a career in Early Careers within a business that's growing fast and invested in doing it properly

France Marketing Specialist We’re looking for a native French speaker based in the UK to drive our marketing initiatives across France. Location: UK or remote (UK time zone) – Full-time Salary: Competitive, plus bonuses Reporting to: Head of Commercial About Us Bolt Insight is a UK based fast-growing, digital-first market research company revolutionizing how brands connect with consumers. We combine real-time methodologies with advanced AI tools to deliver insights that drive decisions. Our mission is to help clients unlock deep human understanding; smarter, faster, and at scale. The Role We are expanding into the French market and looking for a talented France Marketing Specialist to join our growing team! In this role, you will be responsible for driving marketing initiatives specifically for the French market, while being based in the UK or a UK time zone. Fluency in French at a native level is essential, as you will create localized campaigns, manage French-language content, and build strong partnerships within the region. If you’re a marketing professional passionate about creating impactful campaigns, managing content, and building local partnerships — and you're excited to help a global brand grow in France — this role is for you. You'll Be Responsible For • Content Creation & Localisation Generate original French-language content across channels (blogs, emails, social media, case studies, landing pages), ensuring it resonates with local audiences. • Website Management Oversee and manage the French version of our website, working closely with our external website agency to ensure timely updates, localisation, and SEO optimisation. • Agency Management Act as the main point of contact for two France-based agencies — one for website management and one for content creation — ensuring projects are delivered on time, on brand, and aligned with our marketing goals. • Campaign Planning & Execution Plan and execute marketing campaigns tailored specifically for the French market, from lead generation to brand awareness initiatives. Set clear KPIs and monitor performance. • Partnership Development Identify, build, and manage new partnerships in France, including local organisations, media, event partners, and other relevant networks. • Market Research Event Management Plan, coordinate, and support the execution of market research events in France (e.g., client workshops, industry conferences, networking sessions). Collaborate with partners, vendors, and internal teams to ensure a strong local presence and excellent event delivery. • Translation & Localisation Oversight Manage the translation and localisation of global marketing materials to fit the French market, ensuring brand voice and cultural relevance are maintained. • Market Insights Monitor trends, competitor activity, and customer behaviours in France, and feed insights back to the global marketing team to refine strategies. What We're Looking For • Native French speaker (or full professional proficiency) with excellent written and verbal communication skills., • Experience in B2B marketing., • Hands-on experience with content marketing, campaign management, and partnerships., • Experience managing external agencies or freelancers is a strong advantage., • Familiarity with CMS tools (e.g., WordPress,) and marketing platforms (HubSpot, Google Ads, LinkedIn Ads, etc.)., • Collaborative mindset — able to work closely with our global marketing and commercial teams., • Strong project management skills — able to juggle multiple stakeholders, deadlines, and priorities. Why Work for Bolt Insight? • Work on cutting-edge AI research solutions in a fast-moving industry, • Hybrid and flexible working style, • Multicultural and collaborative global team, • Commissions & employee bonuses, • Opportunities to grow with a scaling company, • Regular online/virtual team events and recognition programs Are you ready to help us shape the future of research and marketing across France and beyond — all while based in the UK? If you’re passionate about marketing, fluent in French, and eager to make a real impact, we’d love to hear from you! Apply today and join a dynamic, international team driving innovation across borders!

Here’s what you’ll be doing: When you join Simply Business, you’ll protect us from threat actors who attempt to evade our cyber defences. This is a hands-on technical position where you’ll play an important role in increasing the maturity of our Security Operations Centre (SOC). Additionally, you’ll need a strong drive and willingness to learn and grow. You’ll be in a rapidly evolving environment, which will bring new challenges and opportunities for growth on a regular basis. You’ll be empowered to develop and explore your unique passion for cyber security operations. In return we offer an extremely agile working environment with some of the latest technologies such as SASE, AI and with lots of automation. One of our main values is empowerment, and we offer the ability for people to drive significant change and really make a difference. Simply Business is a cloud-native company which is leading the way with its offerings in the InsureTech market. You will be reporting into Laura the Security Operations Manager, and working alongside an award winning team of 5 other analysts and 3 engineers with a diverse set of technical skills and backgrounds within cyber security. • develop and maintain the security incident response process, including all required supporting materials, • be technical escalation point for complex security incidents within the SOC team, • oversee and develop on incident response activities and ensure timely communication with internal and external stakeholders, • facilitate table tops and training for analysts including malware reverse engineering, threat intelligence and network and security log analysis, • be a Technical leader and mentor for our SOC analysts. Foster a high performing team of trained, knowledgeable cyber security professionals, • lead on improvements of our SOC services, including security monitoring, incident detection, analysis, and response, • establishing and documenting robust processes and workflows, • oversee the continuous improvement and development of security tools and technologies e.g. NDR, EDR,Vulnerability and Exposure Management, SIEM and SOAR, • work closely with business owners, to proactively identify and reduce cyber security threats and vulnerabilities, • experienced in information security, with significant focus on security operations and incident response, • demonstrated senior experience within technical teams, preferably a security operations environment, • able to showcase a strong understanding of cyber security concepts, technologies, and best practices, • proven to manage and communicate effectively with diverse stakeholders, including executive management, • experienced overseeing security tools and technologies (SIEM, IDS/IPS, EDR, vulnerability management), • able to work with cloud environments, • exposure to threat modelling(We know it’s tough, but please try to avoid the confidence gap. You don’t have to match all the bullet points above to be considered for this role) Ready to join us and help us elevate our security practices? Apply today. About Simply Business We insure small businesses and enable big dreams – not just for our customers, but for our people and communities too. With over 1,000,000 active insurance policies, we protect builders, bakers, landlords and more than 1,200 other trades. We’re a technology company as well as one that sells insurance. That means we build, we fail, we learn and we improve. We’re a B Corp too, which recognises our strong track record of having a positive impact on people, society and the environment. Why not check out our advert on YouTube: What are the benefits of working at Simply Business? We offer a great work-life balance where every team member has a manageable workload and the flexibility to work hybrid. On top of the 25 days annual leave (plus bank holidays), we offer leave that suits your needs. Plus the option to buy five more days of holiday with your flexible benefits. Our flexible parental leave allows you to approach an important time how you want – with six months full pay to the primary caregiver and four weeks full pay if you’re the secondary caregiver. Our life event leave is an extra days leave every two years for those big moments in your life like moving house or your birthday. And as a thank you to our long-serving employees we offer a two week paid sabbatical after five years of service, then four weeks off after ten years of service. And our core benefits can put your mind at ease with private medical insurance through BUPA, that covers any pre-existing condition. And a health cash plan that covers your everyday medical expenses. We also make sure you’re compensated fairly with a competitive salary based on your experience and the market we’re in. Plus the potential to earn an annual bonus based on performance. There’s access to the tools to support your personal development with programmes on our dedicated learning platform. As well as support for your mental health with access to counselling. We’ll match what you put into your pension up to five per cent. And pass on a tax-free sum that’s four times your basic salary with our life assurance policy, with the option to increase it to ten times through our flexible benefit scheme Our salary sacrifice car scheme gives you the option to buy a brand new, fully insured, and maintained car for a convenient fixed monthly amount taken from your gross salary (after 6 months service). And our flexible benefits scheme gives you an allocated amount to use each year on benefits like critical illness cover, dental insurance, travel insurance, or a gym membership. Ready to join us and drive our success as a high-performing team? Apply today.

A platform you can believe in: Immersive One is the leading cyber resilience solution across the globe. Partner with Immersive’s enterprise customers within this region to provide world-class onboarding and enablement experiences in their journey towards building cyber resilience, with readiness to tackle the cyber threats of tomorrow! If that excites you, read on! Immersive is the cyber proving ground for the AI enterprise. Through Immersive One, organizations can test whether people, AI-enabled workflows, security teams, agents, and leaders can perform securely under realistic pressure, then turn that performance into evidence they can use to improve, benchmark, and report readiness. Trusted by 30%+ of the Fortune 100 and ranked #1 in the Forrester Wave™ 2026, Immersive helps organizations prove AI can be adopted safely, teams can develop and defend at AI speed, leaders can lead through crisis, and AI agents can be validated before they are trusted in live workflows _ Immersive was founded in 2017, from a cargo container in Bristol, UK we’ve grown to over 300 employees globally, announced funding of more than £150 million and been voted a Best place to work on multiple occasions! _ Customer Operations Specialist - Remote within UK Immersive is hiring! Could you be our next Customer Operations Specialist? We’re looking for an experienced, proactive and value-driven individual to join our established Customer Operations team in the UK as a Customer Operations Specialist. The essence of our Customer Operations team is customer obsession. In fact, “Customer Centricity” is a core company value and embraced by every Immersive employee to support your efforts as champion of the customer voice. With customers like HSBC, UK National Health Services and Goldman Sachs, plus feedback like “The best tool for learning cyber security”, “A great platform to learn and gain hands on experience on tools” and “Immersive is a must have for every organisation,” you can see why customer centric is the core of who we are, and our Customer Operations Specialists are a key pillar in elevating the customer voice and accelerating time to value. Reporting to the Customer Operations Manager, as a Customer Operations Specialist you will act as the core technical and operational engine supporting the Value Engineering (VE) team. This role bridges deep technical product triage with scale-focused account execution. Managing a split focus, the Specialist acts as a technical co-pilot for a portfolio of approximately 200 enterprise accounts to drive self-service and adoption, while simultaneously owning the daily reactive ticketing queues and queries for all other customers. As an experienced individual contributor in the team, your main responsibilities will include: 1. Enterprise Account Support & VE Alignment Platform Monitoring & Health: Execute regular health checks and analyze adoption trends across 200+ enterprise accounts upon directive or request from Value Engineers. Generate reports to identify churn risks and provide technical findings directly to the VE team. Quarterly Business Reviews (QBRs): Own the back-end technical and utilization data preparation for QBRs, building custom reports and data packages that highlight customer ROI for Value Engineers to deliver. Customer Feedback & Escalation: Evaluate incoming customer feedback and technical friction points. Raise appropriate insights through product and engineering teams (via Jira/Productboard) to systematically improve product functionality in line with customer expectations. Live Support & Enablement Sessions: Where self-service material does not cover an enterprise customer's query, conduct direct, technical live video calls and product demonstrations to walk admins through complex configurations, strictly focusing on empowering them to self-serve in the future. 1. Advanced Administration & Onboarding User Administration & Bulk Provisioning: Consult directly with enterprise accounts and VEs on data mapping. Clean, validate, and execute bulk user uploads via spreadsheets. Manage nested team structures, license seats, SCIM/SAML UID removals, and bulk deactivations. Integration Support (SSO & SCIM): Lead technical set-up and triage calls with customer IT/IdP teams to configure SSO/SCIM. Troubleshoot configuration issues using internal logs, replace expired certificates, and map enterprise attributes. Customer Event Prep & Execution: Partner with customers and Value Engineers to translate event blueprints into reality. Manage technical event prep, including bulk uploads, team assignments, scheduling, custom collection creation, landing page generation, and dedicated live/on-call technical coverage. 1. Technical Triage & Queue Management (All Customers) Multi-Product Technical Support: Triage and resolve daily tier-1 and tier-2 tickets across the entire product suite (Labs, Crisis Sim, Workforce, Screening, Cyber Range Exercises, and Dynamic Threat Ranges) for both enterprise portfolios and the standard customer queue, accurately differentiating between user errors and platform bugs. Escalation & Incident Handling: Route verified bugs and platform infrastructure issues to BAU engineering teams. Own technical communication with the affected customers from initial breakout through to final resolution. Internal Lifecycle Management: Process internal operational requests for new customers, POVs, and event org creations; internal joiner and leaver account management; permissions; and automated billing configurations (renewals, upsells, and AI opt-ins/outs). Community & Bespoke Support: Monitor the community platform for unaddressed technical queries and deliver verified resolutions for ad-hoc customer requests. 1. System Maintenance & Insights Custom Reporting & Analytics: Utilize business intelligence tools (e.g., Looker, SendSafely) to build and securely deliver custom reports upon request from VEs or enterprise clients that are not natively available in the standard user interface. Data & Lifecycle Auditing: Conduct recurring compliance and cleanliness audits within internal management tooling (Active Admin), including org switcher permissions, renewal alignment, and executing GDPR-compliant churned customer data deletions. Documentation & Asset Creation: Maintain and update internal technical guides, system tool processes, and customer-facing async training assets (such as Loom videos and best-practice documentation) to constantly reduce ticket velocity. Sounds good? We’d love to hear from you if you have proven experience in the following areas: Experience being customer facing and building relationships with external stakeholders within a SaaS or cybersecurity company - you are able to facilitate calls with clients and walk them through features as well as onboard and enable them. You ask smart, exploratory questions to build and nurture the customer relationship and measure the health of the account Experience managing high-volume support or operations queues with strong prioritization Experience owning complex support and ops workflows at scale Strong technical triage skills with clear examples of structured diagnosis. Can clearly walk through a troubleshooting framework Proven success handling complex enterprise onboarding/admin workflows Strong hands-on experience with integration support in customer-facing environments. practical exposure to SSO, SCIM, identity providers, or provisioning flows Has built or delivered customer-facing or internal operational reports. You will work with the Value Engineers to translate usage data into insights such as adoption risk, health, or ROI Immersive’s growth has been fuelled by our values that underpin everything we do, here's how they relate to this role: Driven - We push the boundaries of innovation, acting swiftly to achieve ambitious outcomes. Our drive embodies a culture of ambition, where challenges are stepping stones to excellence. Inclusive - Our strength lies in diversity, fostering a culture where every individual contributes to our collective strength. We champion open dialogue and empathy, ensuring a collaborative, inclusive workplace. Customer Centric - We seek to develop deep relationships with our customers to help them achieve their business outcomes. We exceed our customers and partners' expectations by crafting products, services and experiences that surprise, delight and ensure they feel valued and supported every day. One Team - We are a talented global team working together to achieve our vision. Central to our ethos, resilience means adapting and thriving in adversity. It guides our innovation, ensuring we and our clients are prepared for the future. We encourage people of all different backgrounds and identities to apply. We are committed to maintaining an inclusive, supportive place for you to be you and do your very best work. Excited by the above? We’re ready to receive your application! As well as an inclusive, supportive place for you to be you. We offer an extensive range of benefits so you can do your very best work: Time off, flexible and remote working so you can work when is best for you, includes 25 days annual leave + 2 volunteering days and your birthday off The longer you are with Immersive, the more holiday days you get, up to a maximum of 30 days after five years of service Look after your family and yourself with enhanced parental leave, mindfulness groups, critical illness cover, 7% matched pension, private healthcare plan and more Career and learning development through the platform, a dedicated professional development fund and our ‘Learn Anything’ fund - which enables you to learn anything that’s not work! Recognition & Rewards for doing great work and living our values and behaviours Informal or formal flexible working options, e.g. flexible start and finish times, reduced hours We have a vibrant team culture with team events throughout the year. Our socials have included everything from pottery painting and paper mask making, to dungeons and dragons! When you do visit the UK hub, getting there is easy: we’re based in the centre of Bristol, just a 10 minute walk from the train station. We also offer railcard loan and cycle scheme to buy a new bike Find out more about life at Immersive Labs_ Cyber threats wait for no one and neither should you. Apply now! If you would like to read more about what you can expect from our recruitment process, you can visit our dedicated_ page.

📍London, Cardiff or Remote in the UK | 💰 £97,800 -125,000 + | ✨ ⭐Our Borrowing Analytics Engineering Team: Our Mission in Borrowing is to enable people's financial goals through better borrowing. Our customers look to borrow money to enable them to achieve something in their lives - whether that’s making a big life event affordable, buying something they need now without affecting their monthly budget, or getting by until payday. And we’re looking to shape this mission by building products that our customers love, whilst scaling those top revenue lines across the business safely. We're looking for a Lead Analytics Engineer within our borrowing team to help build world class service for the bank of the future. You will play a critical role in overseeing our foundational data platforms, identifying and driving opportunities to enhance our current capabilities. Your expertise will be pivotal in allowing us to scale into new global markets, build new products and shape the future of how we serve our customers. We have a strong culture of data-driven decision making across the whole company. And we're great believers in powerful, real-time analytics and empowerment of the wider business. 🔑You’ll play a key role by... • Serving as a data architect for Monzo’s Borrowing data, contributing to the design and scalability of data models that measure the performance of our product suite., • Develop robust data models downstream of backend services, primarily in BigQuery, to support internal reporting, machine learning, large language models, as well as financial and regulatory use cases., • Be a key voice in shaping and maintaining best practices for our Data Warehouse, including source data payload design, logical data modelling, implementation, metadata, and testing standards., • Collaboratively set standards and work with data across Monzo, fostering knowledge sharing and continuously improving data practices., • Contribute to prioritising data governance issues, ensuring a comprehensive approach to data integrity and compliance., • Being a key technical leader who’s able to champion central platform initiatives that aim to elevate the data standards across Borrowing and beyond. 🤩We’d love to hear from you : • You have a strong passion for data modelling, ETL projects, and Big Data., • You enjoy working with data streams from various services, such as financial, transactional, and operational systems., • SQL and data modelling are second nature to you, and you are comfortable with general Data Warehousing concepts., • You are committed to continuous improvement, proactively identifying opportunities and addressing challenges in your work and the work of others., • You have experience building robust and reliable data sets that require a high level of control., • You enjoy working with cross functional fast moving teams and are passionate about serving our customers., • You are able to think strategically about credit products and how our underlying data models will unlock more insights for our team and more value for our customers., • You are excited about enabling other data scientists, analytics engineers and credit analysts by sharing your expertise on data architecture., • You have the ability to shape big, ambiguous data domains and get the required buy-in from key leaders across the business., • You are able to shape and manage the technical roadmap of an entire domain and execute against the project plan’s deliverables., • You are leading through the contributions of others by effectively leveraging the multiplier effect to create exponential value across Borrowing and Analytics Engineering., • Excel in cross-functional stakeholder communication (back-end engineers, product managers, and credit analysts), while also effectively engaging with senior technical leaders. The interview process: Our interview process involves 4 main stages: • Recruiter call, • Initial call, • Technical task, • 3 x 1 hours sessions (final interview) Our average process takes around 3-4 weeks but we will always work around your availability. What’s in it for you: 💰 £97,800-£125,000 base + _ ✈️ We can help you relocate to the UK ✅ We can sponsor visas 📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London). ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. 📚 Learning budget of £1,000 a year for books, training courses and conferences ➕ And much more, see our full list of benefits_ #LI-AS #LI-Remote

ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always. We have expanded from voice into three main platforms: ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. Excellence everywhere: Everything we do should match the quality of our AI models. Global team: We prioritize your talent, not your location. Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. ElevenLabs is growing fast across EMEA, and our events programme needs to keep pace. We're looking for a contractor to take ownership of regional field events - trade shows, brand activations, and partner experiences - across multiple European markets. This is a hands-on execution role. You'll work autonomously, move quickly, and hold a high bar for what a world-class event looks like. You'll be embedded in a lean team, so you'll need to be comfortable making decisions, managing vendors, and adapting on the fly without heavy oversight. The right person for this role has done this before — ideally at a fast-moving tech or AI company — and knows what separates a forgettable event from one people talk about. Own end-to-end logistics and delivery for field events and brand activations across EMEA Manage third-party vendors, agencies, and venue relationships across multiple markets Support trade show presence including booth builds, sponsorship fulfilment, and on-site execution Coordinate with internal stakeholders across marketing, sales, and leadership to align on goals and messaging Identify and flag gaps - from branding and signage to attendee experience - and solve them proactively Requirements Proven track record running events across multiple European markets (not just the UK) Comfortable owning both owned events and third-party sponsorships end-to-end Experienced working in lean, fast-moving environments where you set your own pace Strong vendor and agency management skills across different geographies Available to work on a contract basis with flexibility to travel across EMEA as needed Bonus Experience in AI, developer tooling, or enterprise tech audiences Experience on Splash and the guest registration process Background in events agencies with brand-side account experience Location This role is remote-first, so it can be executed from anywhere in EMEA, with the ability to operate in CET/GMT timezones. If you prefer, you can work from our offices in Dublin, London, or Warsaw. #LI-remote

📍UK Remote Does this sound like you? You're a confident and curious developer with a passion for scalable systems and clean code. You thrive in agile environments and enjoy solving complex problems with simple, elegant solutions. Whether you're mentoring teammates, reviewing code, or designing microservices, you bring a collaborative mindset that drives progress and performance. What you’ll be doing (in a nutshell): As a Go Developer at Perkbox, you’ll play a central role in shaping the architecture and performance of our backend services. Working as part of a cross-functional squad, you’ll translate business goals into scalable systems that directly impact millions of users. Day-to-day you can expect to: • Design, develop and maintain microservices and user-facing features in Go, • Build and document robust gRPC and RESTful APIs, • Collaborate cross-functionally with product, UX, DevOps and engineering teams, • Deploy, monitor and optimise services for performance and reliability, • Write maintainable and testable code, supported by strong unit and integration coverage, • Contribute to agile ceremonies, championing iteration and improvement, • Mentor and support junior engineers through reviews and pair programming, • Explore emerging technologies and help shape our open-source contributions To be successful, you'll have: • At least 3 years’ experience with Go and microservice development, • Strong understanding of Go routines and channel patterns, • Proficiency with gRPC, RESTful APIs, and Git, • Experience with DynamoDB, Elasticsearch and MySQL, • Familiarity with event-driven architecture, • Excellent communication skills, both written and verbal, • A pragmatic, delivery-focused approach to working in an agile setting Bonus points if you bring: • Experience with Docker, Kubernetes, or cloud platforms (AWS, GCP, Azure), • Familiarity with CI/CD pipelines and observability tools (e.g. Grafana, CloudWatch), • Exposure to AI-based code editors or frontend/mobile frameworks like React, • Contributions to open-source projects or developer communities Why Perkbox? In 2025, Perkbox and Vivup came together under one name: the new and evolved Perkbox. We joined forces to create something bigger and better - a single, unified platform built to care for, connect with, and celebrate employees in all areas of life. With more than 20 years of combined experience across public, private, SME and corporate sectors, we’re now supporting over 4 million employees across 7,500 organisations. From access to expert mental health services to help with the cost of everyday essentials, our expanded range of benefits and wellbeing tools meets people where they are - at work and beyond. Together, we’re redefining what employee benefits can be. And we’re just getting started. The Interview Process Our interview process involves 4 main stages: • Application, • Short call with a member of the TA team, • 30-minute video call with Hiring Manager and one other team member, • Final Interview and task with two members of the team Our average process takes around 2-3 weeks, but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process. If you have any specific questions ahead of this, please contact us on talent@vivup.co.uk We’re committed to being an inclusive employer and creating a fair workplace for all. We encourage applications from candidates across all backgrounds, circumstances, ages, disabilities, ethnicities, religions or beliefs, gender identities, or sexual orientations We're happy to offer reasonable adjustments during our hiring process. Just let us know, and we'll make it work for you. Your comfort and success matter to us!

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ _ ✨ Security Analyst [Year in placement] Closing date: Friday February 6th 2026 📍London or UK Remote | 💰 £30,600 | Start Date: September 2026 We are seeking 2 highly motivated and passionate individuals to join our Security team at Monzo for placement for a duration of 12 months. This year in placement offers an opportunity for students pursuing studies in Information Security to gain practical experience in a dynamic fintech environment. It will consist of two six-month rotations in our Information Security and Security Operations Squads. Key activities: We have listed the type of work done by an information security and security operations analyst below. You won’t be responsible for every activity over the course of your six month rotation but will have opportunities to contribute in a range of these areas. Information Security • Work with the rest of the business to onboard high priority suppliers and partners while managing the associated security risk, • Get involved in improving how we manage Security at Monzo. We want to leverage new technologies such as generative AI to transform traditional approaches to Security, • Understand how to support the business to delivery change safely by assessing and helping to mitigate any security risks associated with the change, including product launches, • Engage with our Security Engineering, Offensive Security, Security Operations and Data Protection teams in everything that you do at Monzo. This will give you exposure to a wide variety of security domains, • Experience working with our 1st, 2nd and 3rd line risk teams when they are delivering Internal Audits, completing 2nd line risk reviews or controls testing, • Participate in promoting a security-conscious culture throughout the organisation, • Support us in making sure we’re compliant with relevant laws and regulations Security Operations • Assist in monitoring security events and alerts using security information and event management (SIEM) tooling, • Analyse security event data to identify potential indicators of compromise (IOCs) and security incidents, • Collaborate with incident response teams to escalate and investigate security incidents, • Participate in security incident response activities, including containment, eradication, and recovery, • Document incident response procedures and outcomes for post-incident analysis and improvement, • Contribute to the collection and analysis of threat intelligence data to identify emerging threats and trends, • Assist in integrating threat intelligence feeds into security operations processes for proactive threat hunting, • Contribute to the tuning and configuration of security tools to improve detection accuracy and reduce false positives 🤩 We’d love to hear from you if… • You are excited to experience working in information security, and have drive and passion to learn through an internship experience, • You are currently pursuing a Bachelor's degree in Information Security, Cybersecurity, Computer Science, or a related field, • You are currently completing your second year at University, you should be completing your final year after the placement years have concluded, • You have an understanding of information security principles, practices, and technologies, • You have a strong interest in security operations, incident response, and threat detection methodologies, • You have an analytical mindset with the ability to analyse and interpret data effectively, • You are confident in communicating, in writing and verbally, • You’re excited to experience opportunities in a wide range of security roles, • You have some familiarity with security tools such as Security Information and Event Management (SIEM), Intrusion Detection / Prevention Systems (IDS/IPS), and Endpoint Detection and Response (EDR) solutions is desirable Please note you must hold the right to work in the UK through the full duration of this placement. 🙌 What’s in it for you Starting September 2026 💰£30,600 annual gross salary 📍This role can be based in our London office, or we are open to remote working across the UK with adhoc meetings in London ⏰ We offer flexible full-time working hours and trust you to work enough hours to do your job well, and at times that suit you and your team 💻 Top-spec Macbook to use over the course of your time with us 🧠 Knowledge-sharing sessions with your squad and wider discipline 👯 Team and company wide socials / events 🍝 Lunch on Monzo twice a week from a range of street food vendors 🌈 The application journey has 4 key steps Our application process involves four main stages: • Submit your application with the short questions answered, • Short call with the recruiter, • Initial call with one of the team, • 2 hours of technical and behavioural interviews The closing date for applications is February 6th 2026, but we encourage you to apply as soon as possible as we will be extending offers on a rolling basis. We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. _ Please also use that email to let us know if there's anything we can do to make your application process easier for you, because of disability, neurodiversity or any other personal reason. Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

Customer Services Manager Newcastle (hybrid working after probation passed) We are delighted to be supporting this renowned North East organisation in their search for a proactive and customer-focused Customer Services Manager to lead their close-knit Customer Services team. This is a hands-on management role where you will oversee a team of two Customer Services Advisors, ensuring exceptional service delivery across a high-volume environment. Whilst the team is small, the level of customer interaction and activity is significant, requiring a manager who can confidently balance operational priorities, lead from the front, and remain calm under pressure. You will play a crucial role in maintaining strong relationships with businesses, stakeholders and event participants, whilst continually seeking opportunities to improve processes, enhance customer experience and drive team performance. Working closely with colleagues across Marketing, Events and wider business teams, you will take a strategic "helicopter view" of customer service operations while remaining ready to roll up your sleeves and support the team whenever needed. Key Responsibilities will include (but not limited to): • Lead, manage and develop a team of two Customer Services Advisors, providing direction, coaching and day-to-day support., • Act as the primary escalation point for challenging situations and complex enquiries., • Manage customer service operations within a busy, high-traffic environment, ensuring service standards are consistently maintained., • Take ownership of the customer journey, identifying opportunities to streamline processes and improve efficiency., • Review and analyse post-event reports, customer feedback and NPS (Net Promoter Score) data, using insights to drive continuous improvement., • Work collaboratively with Marketing and Events Managers to ensure smooth delivery of events and initiatives., • Serve as the main point of contact for businesses invited to participate in events and programmes., • Respond to and resolve business-related challenges and queries in a professional and timely manner., • Produce quarterly reports, maintain accurate records and ensure effective filing and documentation processes., • Monitor team performance and workload, ensuring resources are allocated effectively., • Support wider business operations and contribute positively to a collaborative "all hands on deck" culture. Criteria: We are looking for an organised, resilient and adaptable leader who thrives in a fast-paced environment. You will have: • Previous experience managing or supervising a customer service team., • Strong customer service and relationship management skills., • A commercial mindset with the ability to balance customer needs with business objectives., • An eye for process improvement and a genuine desire to make things work better., • A positive, solutions-focused "let's do this" attitude., • Excellent organisational skills with the ability to manage multiple priorities simultaneously., • Confidence working with data, reports and customer feedback metrics such as NPS scores., • Strong communication skills and the ability to build relationships with both customers and internal stakeholders., • The ability to remain calm, professional and effective under pressure., • A hands-on leadership style and willingness to support the team whenever required. You'll be joining a supportive and collaborative team where everyone works together to achieve success. No two days are the same, and you'll have the opportunity to make a real impact by improving processes, enhancing customer experiences and helping shape the way they work. If you're an experienced customer service leader who enjoys juggling priorities, solving problems and bringing people together to deliver outstanding service, then we'd love to hear from you

Senior Legal Counsel - 12 Month FTC.An exciting opportunity has arisen for a commercially focused lawyer to join a growing international organisation during a significant period of strategic growth.Working as part of a collaborative legal team, you will support a range of high-value projects across

Employment Solicitor / Partner – Remote (UK).Are you an Employment Partner ready to step away from traditional firm constraints and into a genuinely modern, high-performing platform?.We are working with a fast-growing, specialist employment and regulatory law firms, ranked in the Chambers Global E

Take a highly hands-on approach to programme delivery, ensuring initiatives maintain momentum and deliver tangible value. Anticipate issues early, remove barriers and ensure programmes remain on track.

Maintaining the accuracy, quality, and integrity of all Search information in our various internal and external research tools. Maintaining status reports and client ready reports for both internal and external presentation(s) to Consultant and Client. Demonstrated skill in building and maintaining

Project Architect | Oxfordshire | £45,000 - £55,000 | Ref: ARUK180601.I'm currently working with a growing architectural practice in Oxfordshire looking to appoint a Project Architect to join their team.This role would suit an Architect with strong technical and delivery experience who enjoys taki

Rural Chartered Surveyor - Land Consultancy.Our client, a leading rural consultancy, is seeking an experienced Rural Chartered Surveyor in Norwich.This is a unique opportunity for you to grow and ultimately lead a land consultancy team, with a clear path to partnership.As an Associate-level surveyor

Multiple roles available for SC (or higher) cleared candidates.Predominantly remote delivery with occasional client travel.Excellent Salary + Bonus + support in gaining Certifications.We can also consider contractors and offer Outside IR35 roles.We're supporting one of the UK's leading specialist te

Ensure delivery of project goals within agreed timelines, maintaining oversight of project budgets.

Develop and maintain interactive dashboards, analytical tools, reports and visualisations. Maintain awareness of relevant information governance, data security and compliance requirements.

Our client's Corporate Finance practice has an industry-leading reputation for forward-thinking, objective advice, and deal-closing results to match.Its Corporate Financiers have advised on some of the most critical and sensitive equity and debt transactions for the world's largest corporations, fin

Principal Mechanical Engineer – Newcastle (Data Centres).An excellent opportunity for an experienced Mechanical Engineer to join a growing team within a leading international engineering and design consultancy, with a strong focus on high-performance building services across mission-critical proje

Pensions Senior Administrator / Manager.Responsibilities of the Pensions Senior Administrator / Manager.Assist in the management of pensions processing, servicing, and administration teams.Ensure team objectives are set in a customer focussed culture.Own incidents and drive forwards process improvem

You will be highly proficient in the full Adobe Suite - mainly using Illustrator, InDesign and PhotoShop. You can register your details if you are interested in other positions - we specialise in creative, marketing, events, production, comms & advertising.

Our client is a well-established UK commercial law firm recruiting a Commercial Litigation Partner to join its growing disputes practice.The firm has strategically expanded through acquisitions and organic growth.It provides expertise across Banking & Finance, Commercial & Corporate, Real Estate Cor

Carbon Lead | Remote UK | Permanent | up to £60,000.Are you passionate about helping organisations tackle their biggest decarbonisation challenges?.PT Renewables' long standing client is entering their next phase of growth, and are looking for a carbon expert to help develop this.You'll be joining

Ensure appropriate access controls, data handling and change governance are maintained. This role will be responsible for defining, delivering and maintaining the group IT application & AI strategy partnering with the group divisional functional teams (R&D, Sales & Marketing, Marketing, Operations,

The role also involves maintaining proposal templates, improving proposal processes, and supporting handover to project delivery teams once contracts are secured.

Salary: £55,700 - £62,500 (plus potential market supplement).Full-time role (part-time working hours may be considered).Sellick Partnership is delighted to be partnered with a County Council in the home counties on the recruitment of a Senior Contracts Lawyer, on a permanent basis.Due to continued

Developing, maintaining and owning detailed project plans.

A leading multidisciplinary Consultancy with a strong national presence is seeking a Senior Structural Engineer to join its Newcastle office.The Consultancy delivers a comprehensive range of structural engineering services across all major sectors, combining technical excellence with practical, buil

Identify and mitigate communication risks, particularly during migration and cutover, to maintain stakeholder confidence.

QLM is supporting a major European Co-operative with a broad portfolio of investments across the food value chain, as they look to appoint a Head of Farming - Pork.This is a newly created role, designed to strengthen how the business works across its pork supply network, bringing closer alignment be

Despite our accomplishments, we remain dedicated to continuous growth, as our ultimate goal is to advance collectively as an organization and as a community.

We're Hiring | Process Engineer — UK (Remote/Hybrid).Axxello is growing its UK team and we're looking for a senior process engineer who wants more than a desk job.If you've spent 8+ years delivering CAPEX projects end-to-end — from mass & energy balances and P&IDs through to commissioning and cl

We're partnering with a leading international main contractor that has built an outstanding reputation for delivering some of Europe's most complex and technically demanding construction projects. Building and maintaining strong relationships with the client and key stakeholders. A proven track reco

Managing Director – Facilities Management.Confidential Appointment | Exclusive Search Partner.Up to £175,000 + Bonus + Executive Benefits.HVAC Recruitment has been exclusively retained to support a leading UK Facilities Management organisation with the appointment of a Managing Director.This is a

Diary Management (inputting deadlines and remainders).

Looking for a hands on and experienced Project Manager who thrives in a fast-paced, customer-focused environment and enjoys working across multiple teams to deliver high-quality outcomes.Our client is a market leader in customer experience technology and this role offers strong career development, p

Preparing and participating in activity plans for all such student life related events such as but not limited to art, open house and physical education in coordination with the student life coordinator.

A leading ecommerce retailer is looking for a Senior Project Manager to deliver complex, business-critical technology initiatives across a fast-paced digital environment.Working closely with Product, Engineering and Delivery teams, you'll take ownership of large-scale programmes from inception throu

Build and maintain strong relationships with employers, partners and key stakeholders.

Strong delivery focus with the ability to drive progress, resolve issues and maintain momentum.

Building and maintaining strong client relationships through exceptional client care.

Expertise in identifying and securing top talent, building trust, and maintaining long-term relationships. Culture: Regular meet-ups and events to foster a strong team spirit. Location Perks: Access to Reading Green Park events and free parking.

Developing and maintaining a positive and fruitful relationship with clients, ensuring that their needs are fulfilled to the best of your ability.

Advanced Figma skills, comfortable maintaining component libraries and scalable design systems.

We are currently working in partnership with a.The position is due to start in August, and the hourly rate of pay is negotiable.They are looking for someone to.The ideal candidate needs to have a good knowledge of planning so that they can draft section 106 agreements without supervision, deal with