Mapping jobs in HatfieldCreate job alerts

Duration: 6-12 months Location:Potters BarWe’re seeking an experienced Power Automate Consultantto support our client’s transition from JET Reportsto automated reporting using Microsoft Power Automateand Power Platform. The role focuses on analysing existing JET Reports, mapping data flows, and rebuilding reporting processes integrated with Microsoft Dynamics 365 Business Central. • Review and analyse existing JET Reports and data structures., • Design and implement automated workflows using Power Automateand Power Query., • Build efficient ETL processes and integrate data., • Collaborate with internal teams to ensure reporting accuracy and usability., • Provide documentation, training, and knowledge transfer., • Ensure data integrity and recommend best practices for automation governance., • Proven experience designing and implementing Power Automatesolutions for business reporting or data integration., • Strong working knowledge of Power Queryand related Power Platform tools., • In-depth understanding of JET Reports., • Hands-on experience with Microsoft Dynamics 365 Business Central (experience with Evision is highly advantageous)., • Microsoft Certified:Power Platform Developer Associate or Power Automate RPA Developer Associate (highly desirable) #J-18808-Ljbffr

"Lead hydrology projects that protect communities and shape the future of water!" At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations. There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world. We're one global team driven by our common purpose to deliver a better world. Join us. “Are you ready to join a team of hydrologists and shape the future of the Water Industry?” Join our dynamic and multidisciplinary Water Team as an Associate Hydrologist. You can be based in one of our UK or Ireland offices whilst also taking advantage of our flexible hybrid working model. You will be a key player in delivering impactful water projects across the UK and internationally. You will lead hydrological assessments that inform flood risk management, major infrastructure planning, water resources strategy, and environmental permitting. This is a senior role combining technical excellence, client engagement, project oversight, and team leadership within a growing water team. • Technically lead or verify flood hydrological assessments which are assisting the design of flood alleviation schemes, reservoir engineering and flood risk assessments., • Technically review or verify reports documenting hydrological assessments., • Support the wider Water team in business development activities for a wide range of clients on national and international projects., • Mentor staff within the team in hydrological estimation to support their professional development, • Build relationships with clients and across other technical disciplines, • Keep up-to-date with developments in legislation and guidelines that may affect our services and share them with the team., • Deliver thought leadership and represent AECOM at conferences to showcase our expertise., • Drive innovation within the team to deliver our projects efficiently and right first-time, including the development and enablement of AI solutions., • Be an active member of our global community of hydrologists via our TechEx network. If you're passionate about innovation and turning bold ideas into reality, AECOM welcomes you. Join our team, where we don't just construct infrastructure but also uplift communities and enhance lives. Why not give our AECOM Water page on LinkedIn a follow to stay updated on the impactful projects we're working on and see firsthand the difference we're making in the industry! Become part of our dynamic Water business, which boasts around 600 experts across the UK & Ireland. Collaborate with top-tier engineers and consultants to deliver a variety of captivating projects, from small initiatives to large-scale ventures, all the way from concept to completion. At AECOM, you’ll thrive in an inclusive and forward-thinking environment where your contributions are valued - and let's not forget about the perks! You'll enjoy a range of core and personalised benefits designed to support your future and well-being, customised to fit your lifestyle. Take advantage of career development opportunities, technical practice networks, AECOM University, volunteering days and our flexible hybrid working model to ensure a work-life balance that suits your lifestyle. We recognise that everyone’s circumstances are different, so we’re happy to discuss part-time or flexible working arrangements that suit you. • Be part of a dynamic team that tackles challenging and impactful water projects., • Work alongside industry-leading professionals and thought leaders., • Engage in a collaborative and inclusive work environment., • Access to continuous learning and development opportunities., • Competitive salary and comprehensive benefits package., • Enjoy the flexibility to work in a way that fits your lifestyle while supporting a healthy work-life balance., • Degree (BSc/BEng/MSc) in Hydrology, Civil Engineering, Environmental Science, Geography, or a related discipline., • Evidence of significant experience (more than 15 years) in leading the estimation of flood flows using FEH and REFH2 for flood mapping reservoir engineering., • Deep understanding of statistical hydrological analysis., • Demonstration of working with hydraulic modellers to calibrate hydraulic models., • Experience in rating reviews., • An established presence and network in the industry which is demonstrated through active engagement activities on linkedin and or presentations., • Strong leadership and communicative skills with the ability to develop and maintain working relationships with colleagues and clients., • Bachelor's degree (or equivalent) in Civil Engineering or other relevant discipline, • Chartered member of ICE or CIWEM, • Strong GIS skills using QGIS, ArcGIS and / or MapInfo., • Practical knowledge of scripting programmes such as R, Python, Anaconda, Ruby would be advantageous., • Familiarity with Hydrology+., • Experience of leading low-flow analysis studies for WINEP projects would be advantageous. You will also be self‑motivated with an ability to work both autonomously where required, with a strong sense of commitment, a willingness to learn and a desire to work in a dynamic deadline driven team environment. At AECOM, we believe in creating a better world through innovative and sustainable solutions. If you share our vision and are ready to make a difference in the nuclear industry, we want to hear from you. We celebrate diversity, including neurodiversity, and believe it enriches our team. We welcome applications from all backgrounds and abilities. If you are an applicant with a disability that requires reasonable accommodation to complete the application process, please contact us at . At AECOM, we value everyone's unique contributions and perspectives. If you meet some of the requirements above or have transferable skills you believe would benefit us, we would be delighted to hear from you! At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment. About AECOM is the world’s trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $16.1 billion in fiscal year 2025. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM. Freedom to Grow in a World of Opportunity. You will have the flexibility you need to do your best work with hybrid work options. Whether you’re working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed. You will help us foster a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients. AECOM provides a wide array of compensation, benefits and well-being programs to meet the diverse needs of our employees and their families. We’re the world’s trusted global infrastructure firm, and we’re in this together – your growth and success are ours too. Join us, and you’ll get all the benefits of being a part of a global, publicly traded firm – access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours. We are a Disability Confident Employer and will offer an interview to applicants who have a disability or long-term condition, who meet the minimum/essential criteria for the role. Please let us know using this email address if you would like to apply through the Disability Confident Interview Scheme. All your information will be kept confidential according to EEO guidelines. ReqID: J10154587 Business Line: Water Business Group: DCS Strategic Business Unit: Europe & India Career Area: Science Work Location Model: Hybrid #J-18808-Ljbffr

At Skechers, our technology and supply chain teams help keep products moving efficiently across a global network of customers, distribution centres and trading partners. We're looking for an EDI Analyst to support the successful onboarding of EDI customers across Europe and International markets, helping to streamline integrations and reduce onboarding backlogs through hands-on project delivery. Based on the style and structure of the Skechers Retail Marketing Coordinator advert, which focuses on a practical, delivery-oriented role with clear responsibilities and impact. As our EDI Analyst, you'll play a key role in delivering EDI onboarding projects from requirements gathering through to production go-live and hypercare. Working closely with internal teams, trading partners, and managed service providers, you'll help ensure customers are integrated efficiently while maintaining high levels of quality, accuracy, and customer service. You'll: • Manage EDI onboarding projects for trading partners across Europe and International regions, from requirements gathering through testing, go-live, and hypercare., • Work closely with customers, internal stakeholders, and managed service providers to deliver successful EDI implementations on time and to agreed standards., • Gather, analyse, and document business and technical requirements, ensuring all onboarding activities are effectively planned and tracked., • Coordinate mapping development, validation, testing, defect resolution, and deployment activities across multiple integration platforms., • Lead customer acceptance testing and support end-to-end validation of EDI transactions, data flows, and system integrations., • Troubleshoot EDI, mapping, connectivity, and integration issues, identifying root causes and working with relevant teams to resolve them., • Maintain accurate project documentation, implementation records, testing evidence, and status updates throughout the onboarding lifecycle., • Identify risks, dependencies, and blockers early, escalating issues that may impact delivery timelines., • Support the modernisation and continuous improvement of EDI processes, documentation, onboarding tools, and operational best practices., • Build strong relationships with trading partners, service providers, and internal teams to ensure a collaborative and efficient onboarding experience., • Support production go-lives and provide post-implementation hypercare to ensure successful customer adoption., • Take increasing ownership of customer onboarding projects while developing deeper expertise in EDI, integration technologies, and supply chain processes. What we're looking for: • Hands-on experience supporting EDI onboarding, trading partner implementations, testing, mapping validation, or production support activities., • Knowledge of EDIFACT and/or ANSI X12 transaction sets within retail, wholesale, logistics, manufacturing, or supply chain environments., • Experience working with EDI translators or B2B integration platforms such as OpenText, BTwentyFour, IBM Sterling, Seeburger, Gentran, TrustedLink, Boomi, or similar solutions., • Understanding of EDI mapping concepts, partner setup, transaction validation, and end-to-end trading partner integration processes., • Experience supporting ERP and WMS integrations; Oracle Fusion experience would be advantageous., • Basic to intermediate SQL skills for validation, investigation, and troubleshooting purposes., • Knowledge of connectivity methods including AS2, FTP/SFTP, HTTP/HTTPS, VANs, and EDI mailboxes., • Strong analytical and problem-solving skills with excellent attention to detail., • Ability to manage multiple projects and priorities while maintaining accurate documentation and project tracking., • Strong communication skills with the ability to work effectively with both technical and non-technical stakeholders., • Collaborative, proactive, and eager to learn in a fast-paced, global business environment. What you'll need: • Bachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline, or equivalent relevant experience., • 3-5 years of hands-on EDI or B2B integration experience., • Experience supporting EDI implementations, customer testing, transaction validation, troubleshooting, and production deployments., • Previous experience within retail, footwear, fashion, logistics, or supply chain industries is preferred. Plus, you’ll enjoy: • Competitive salary and benefits package, • Career growth and development opportunities, • A fun, dynamic and inclusive working environment, • Skechers product discount, • And plenty more benefits and perks to discover! At Skechers, you'll join a collaborative and supportive technology team where you'll have the opportunity to develop your expertise in EDI architecture, integration platforms, ERP connectivity, and global B2B delivery. You'll work on meaningful projects that directly support our customers and business growth while building your career within a leading global brand. WHO WE ARE: Headquartered in Southern California, Skechers—the Comfort Technology Company®—has spent over 30 years helping men, women, and kids everywhere look and feel good. Comfort innovation is at the core of everything we do, driving the development of stylish, high-quality products at a great value. From our diverse footwear collections to our expanding range of apparel and accessories, Skechers is a complete lifestyle brand. Be You - Feel Welcome Skechers recognises the importance and power of diversity within our business. We ensure that our people processes are fair, transparent and promote equality of opportunity for all employees and job applicants. Reasonable accommodations may be made to enable individuals with disabilities or health conditions, who are otherwise qualified for the job position, to perform the essential functions as detailedabove. #J-18808-Ljbffr

Your responsibilities will include: Conducting detailed market mapping and competitor research Identifying and engaging exceptional executive talent Building long-term relationships with senior leaders and C-suite professionals Managing confidential search projects from briefing thro

• Legal Entity: AECOM Infrastructure and Environment UK Limited, • Business Line: Water, • Work Location Model: Hybrid, • Operating Group: International, • Primary Location: UK - Basingstoke "Lead hydrology projects that protect communities and shape the future of water!" At AECOM, we’re delivering a better world.Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world’s trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations. There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of nearly 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world. We have secured places on major frameworks with the Environment Agency, National Grid, Wessex Water, Anglian Water, National Highways, Southern Water and South West Water. As well as our existing major infrastructure clients we have a large pipeline of work which we would love you to be part of. We’re one global team driven by our common purpose to deliver a better world. Join us. Start here. Grow here. “Are you ready to join a team of hydrologists and shape the future of the Water Industry?" Join our dynamic and multidisciplinary Water Team as a Senior Hydrologist. You can be based in one of our UK offices whilst also taking advantage of our flexible hybrid working model. You will be a key player in delivering impactful water projects across the UK and internationally. You will lead hydrological assessments that inform flood risk management, major infrastructure planning, water resources strategy, and environmental permitting. Here’s what you’ll do • Produce flood hydrological assessments which are assisting the design of flood alleviation schemes, flood risk assessments or the preparation of Environment Agency flood maps., • Apply industry standard guidance (FEH) to derive flood flows estimations for a range of catchment types throughout England., • Produce high quality technical reports., • Use GIS tools (ArcGIS Pro, QGIS) to support your work., • Technically review hydrological assessments produced within AECOM., • Build relationships with clients and across other technical disciplines., • Keep up-to‐date with developments in methodologies and guidelines that may affect our services and share them with the team., • Be an active member of our national community of hydrologists and hydraulic modellers. Being part of the team; We are a growing team who service a wide variety of clients, which will be at your fingertips to explore. Our current clients in the UK vary from local government, water companies and private developers. We also have large contracts for Middle Eastern clients where you could be working on some of the most ambitious projects in the world. Example projects / frameworks are: • Nationally Significant Infrastructure schemes where detailed flood modelling is needed to robustly inform the flood risk assessments., • Great Grid Partnership which is enabling the UK’s energy transition and comprises of 17 major onshore and offshore projects., • Environment Agency Mapping and Modelling Framework delivering national, catchment and local scale flood risk mapping and modelling to support the EA’s obligations to its customers., • Thames Water Professional Services Framework covering the multidisciplinary services, engineering services and environmental services., • Severn Trent Water Design Services Framework supporting the construction of major schemes., • Southern Water Strategic Delivery Partner supporting Kier in the delivery of non-infrastructure water and wastewater projects., • Wessex Water Capital Delivery Framework which comprises projects from optioneering to detailed design, including environmental investigations. If you're passionate about innovation and turning bold ideas into reality, AECOM welcomes you. Join our team, where we don't just construct infrastructure but also uplift communities and enhance lives. Why not give our AECOM Water page on LinkedIn a follow to stay updated on the impactful projects we’re working on and see firsthand the difference we’re making in the industry! Come grow with us. Become part of our dynamic Water business, which boasts around 700 experts across the UK & Ireland. Collaborate with top-tier engineers and consultants to deliver a variety of captivating projects, from small initiatives to large-scale ventures, all the way from concept to completion. At AECOM, you’ll thrive in an inclusive and forward-thinking environment where your contributions are valued - and let's not forget about the perks! You'll enjoy a range of core and personalised benefits designed to support your future and well-being, customised to fit your lifestyle. Take advantage of career development opportunities, technical practice networks, AECOM University, volunteering days and our flexible hybrid working model to ensure a work-life balance that suits your lifestyle. We recognise that everyone’s circumstances are different, so we’re happy to discuss part-time or flexible working arrangements that suit you. Why Join Us: • Be part of a dynamic team that tackles challenging and impactful water projects., • Work alongside industry-leading professionals and thought leaders., • Engage in a collaborative and inclusive work environment., • Access to continuous learning and development opportunities., • Competitive salary and comprehensive benefits package., • Enjoy the flexibility to work in a way that fits your lifestyle while supporting a healthy work–life balance.

We are seeking an experienced, hands-on ServiceNow Architect to lead solution architecture and platform design for a large-scale telecom transformation programme. The role requires strong technical leadership, stakeholder engagement, and practical delivery experience across ServiceNow Telecommunications Service Management, Telecom Service Operations Management, Customer Service Management, IT Service Management, IT Operations Management, CMDB, Security Operations, Integrated Risk Management, integrations, and data migration. We are seeking an experienced, hands-on ServiceNow Architect to lead solution architecture and platform design for a large-scale telecom transformation programme. The role requires strong technical leadership, stakeholder engagement, and practical delivery experience across ServiceNow Telecommunications Service Management, Telecom Service Operations Management, Customer Service Management, IT Service Management, IT Operations Management, CMDB, Security Operations, Integrated Risk Management, integrations, and data migration. • Own end-to-end solution architecture across TSM, TSOM, CSM, ITSM, ITOM, CMDB, Discovery, Service Mapping, SecOps, IRM, integrations, reporting, and platform capabilities, • Translate business requirements, process designs, and fit-gap outcomes into scalable ServiceNow solution designs and implementation roadmaps, • Define the platform blueprint, application boundaries, integration patterns, data flows, security model, and non-functional requirements, • Design telecom service management solutions covering customer, product, service, resource, network, order, incident, case, and service assurance processes, • Lead CMDB and CSDM architecture, including CI hierarchy, product and service modelling, ownership, identification and reconciliation rules, data quality, and governance, • Architect integrations with OSS/BSS, CRM, monitoring, order management, fulfilment, identity, security, Jira, and enterprise systems using appropriate APIs and IntegrationHub patterns, • Provide architectural oversight for data migration, including source assessment, mapping, cleansing, reconciliation, validation, and migration cohort planning, • Facilitate discovery workshops, design sessions, technical deep dives, and architecture reviews with business, operations, security, and engineering stakeholders, • Review solution designs, technical specifications, user stories, acceptance criteria, and development outputs to ensure traceability and design compliance, • Define platform governance, coding standards, reusable design patterns, upgrade strategy, release controls, and technical debt management, • Guide development, testing, integration, and DevOps teams through build, system integration testing, user acceptance testing, deployment, and transition to support, • Identify architectural risks, assumptions, dependencies, and design decisions, and drive timely resolution through programme governance, • Ensure solutions meet security, performance, resilience, scalability, usability, audit, and regulatory requirements, • Provide technical leadership, mentoring, and quality assurance across the ServiceNow delivery team, • Extensive experience in ServiceNow architecture, solution design, and enterprise-scale delivery, preferably within telecommunications, • Strong architecture and implementation experience across TSM, TSOM, CSM, ITSM, ITOM, CMDB, Discovery, Service Mapping, SecOps, and IRM, • Strong understanding of telecom customer, product, service, resource, network, order, fulfilment, assurance, and operations domains, • Proven expertise in CSDM, CMDB governance, service modelling, identification and reconciliation, Discovery, and data quality management, • Experience designing complex integrations using REST, SOAP, IntegrationHub, MID Server, event-driven patterns, and secure authentication mechanisms, • Hands-on knowledge of JavaScript, Business Rules, Script Includes, Flow Designer, ACLs, UI Policies, data imports, platform configuration, and custom application development, • Experience with enterprise data migration, environment strategy, release management, CI/CD, upgrades, and ServiceNow platform governance, • Ability to lead workshops, challenge requirements constructively, communicate architecture decisions clearly, and influence senior business and technical stakeholders, • Strong understanding of security, privacy audit, performance, scalability, resilience, and non-functional design considerations, • Excellent analytical, documentation, communication, stakeholder-management, and team-leadership skills, • ServiceNow Certified Technical Architect or Certified Master Architect is highly desirable, • ServiceNow Certified System Administrator and Certified Application Developer, • Relevant implementation specialist certifications in ITSM, CSM, Discovery, Service Mapping, Event Management, SecOps, IRM, or Telecommunications products, • ITIL or TOGAF certification is advantageous. Relevant cloud, integration, security, or telecom-domain certifications are an added benefit. #J-18808-Ljbffr

The Process Improvement Lead drives structured process definition and improvement, providing the evidence and discipline needed to ensure end-to-end processes are clearly understood, consistently documented, and reflective of how we work as an organisation. Balancing the rigour of standardisation with the need for purposeful definition and improvement, and ensuring that process design translates into actionable outcomes, with relevant depth of categorisation to allow for role mapping / alignment, metric and KPI definitions and measurement and AI / automation opportunity delivery. As Process Improvement Lead, your role is to lead the structured discovery, definition and improvement of end-to-end processes — ensuring that every process is clearly understood, purposefully designed, and built to enable the future operating model. You will: • Lead end-to-end process discovery and mapping, defining clear boundaries, interfaces, roles, controls and measures, • Facilitate current and future-state process definition workshops, driving alignment and sign-off in line with standardisation principles, • Maintain a consistent mapping methodology, ensuring process designs reflect the required depth of categorisation to support role alignment, metric definition and automation opportunity identification, • Identify pain points and root causes, translating opportunities (simplification, standardisation, controls, automation) into a prioritised improvement backlog., • Support delivery through implementation handover, coordinating with IT/data/tooling/change to ensure solutions are feasible, adopted and measurable., • Own process mapping and documentation standards, producing high-quality artefacts including process maps, narratives, RACIs, controls and measures, • Support governance by preparing materials, tracking decisions and maintaining traceability from requirements through to sign-off, • Partner with process owners, SMEs and transformation workstreams to prioritise scope, resolve design decisions and manage expectations., • Provide clear progress and risk updates, escalating blockers where required., • Support the definition of KPIs and baseline metrics, tracking benefits through implementation and into early life, • Capture lessons learned and actively coach others on process mapping and improvement standards, • Experience in end-to-end process discovery, mapping and future-state design (e.g., BPMN) in large, complex organisations., • Track record delivering process improvements with measurable outcomes (e.g., cost, cycle time, quality and controls)., • Knowledge of BPM, process transformation, standardisation and digitisation best practice (Lean/CI desirable)., • Skilled in workshop facilitation and requirements capture, turning input into clear process artefacts and decisions., • Able to define process measures/KPIs, support baselining, and track benefits through implementation., • Strong stakeholder management and influencing across senior business, SMEs, IT and third parties., • Strong analytical/problem-solving skills; able to find root causes and shape practical, adoptable improvements., • Delivery discipline: planning, prioritisation and dependency management across cross-functional workstreams., • Strong communication, able to present to varied audiences and produce implementation-ready documentation., • Awareness of process interactions with systems, data and controls (integration, data structures, risk/compliance)., • Results-oriented, resilient and adaptable, with a continuous improvement mindset., • Frameworks/certifications desirable (e.g., ITIL, Lean Six Sigma) and experience in a process lead/owner/improvement role., • Lead by example and provide day-to-day direction, coaching and quality assurance for process mapping and improvement activity (including matrixed contributors/SMEs as required)., • Build capability and consistency through clear standards, templates, guidance and knowledge sharing across the process community., • Communicate progress, decisions and risks effectively, ensuring stakeholders remain aligned on scope, priorities and outcomes., • Champion high standards of ethics, compliance, controls and customer/colleague experience, with a strong focus on measurable value and operational excellence., • Foster a collaborative, inclusive and high-performing environment, role-modelling constructive challenge, accountability and continuous improvement., • Process scope mapped and maintained to a consistent standard, providing clear end-to-end visibility (boundaries, interfaces, roles, controls and measures)., • Measurable improvements delivered (e.g., cycle time, quality, cost and control effectiveness) with benefits tracked through implementation and early life support., • Strong stakeholder engagement and sustained adoption, evidenced by timely decisions, reduced rework and clear ownership post-handover., • Effective governance and ways of working: risks/issues managed, dependencies coordinated, and artefacts version-controlled and traceable., • Positive contribution to Computacenter’s transformation goals through improved operational performance, customer/colleague experience and continuous improvement culture. #J-18808-Ljbffr

Business Analyst - Utilities sector.Excellent opportunity to work on a 6 month project with in a Consultancies project management team.Working in a project team within a client's organisation, looking at the process mapping and stakeholder engagement between the team and client.Looking to drive proc

We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities , and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Our client is seeking an experienced Business Analyst to spearhead a strategic review of goodwill payments within their Customer Care operation. With an annual expenditure of approximately £6 million on goodwill payments, this role presents a unique opportunity to significantly enhance process control, reduce unnecessary spending, and improve consistency in payment management. As the Goodwill Payments Business Analyst, you will be at the forefront of understanding the driving factors behind goodwill payments, identifying areas for improvement, and shaping governance and operational decision-making. This high-profile position offers visibility to senior stakeholders and a clear pathway to delivering impactful financial and customer outcomes. In this dynamic role, you will collaborate across data, processes, and operational teams to uncover opportunities for improvement, including: • Analysing multiple data sources to identify trends, patterns, and root causes related to goodwill payments., • Identifying immediate opportunities to minimise unnecessary payment activities while enhancing adherence to established processes., • Mapping end-to-end Customer Care processes to pinpoint control weaknesses and inconsistencies., • Assessing repeat claims and duplicate payments to uncover potential financial leakage., • Developing actionable recommendations to bolster governance, monitoring, reporting, and compliance., • Collaborating with operational and leadership teams to translate analytical insights into practical improvements., • Defining future requirements for enhanced payment coding and categorization., • Creating improved management information and reporting frameworks., • Exploring feedback mechanisms to help teams learn from payment activities and elevate customer outcomes., • Identifying opportunities for training, coaching, and improved decision-making., • Supporting the development of a sustainable approach to managing goodwill payments beyond the project duration. The ideal candidate will possess a blend of strong business analysis skills and a practical understanding of operational environments, with the ability to turn insights into actionable strategies. Experience in Customer Care operations or a Contact Centre environment will be especially beneficial in grasping how customer interactions and operational processes converge. • Proven experience as a Business Analyst, ideally in complex operational settings., • Strong analytical skills with the ability to interrogate complex datasets and develop clear, actionable recommendations., • Experience in analysing operational performance data to identify trends, root causes, and improvement opportunities., • Proficiency in process mapping and root cause analysis., • Excellent stakeholder management skills, with the confidence to engage across teams, subject matter experts, and senior leaders., • A track record of delivering recommendations that yield measurable financial, operational, or customer benefits., • Ability to work independently, structure ambiguous problems, and take ownership of strategic initiatives from analysis through to recommendations. While not essential, experience in the following areas would be advantageous: • Financial leakage, fraud, risk, or control environments., • Goodwill payments, compensation, refunds, or discretionary payment processes., • Continuous improvement or operational excellence methodologies., • Designing management information, reporting, or monitoring frameworks., • Implementing automated controls or data-driven decision-making solutions. If you are a proactive and analytical professional with a passion for operational excellence, consider applying today to help shape the future of goodwill payments! If you are a proactive and enthusiastic Systems Analyst eager to take on new challenges within a leading retail organisation, this is the opportunity for you Candidats will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon is an employment consultancy and operates as an equal opportunities' employer. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. #J-18808-Ljbffr

The role focuses on spatial analysis, geospatial data management, mapping and remote sensing to assess damage and plan investment for repair or rebuild.

We are looking for a ServiceNow Service Mapping specialist to support the mapping of application services within ServiceNow ITOM. Strong ServiceNow ITOM and Service Mapping experience. Knowledge of application dependency mapping and service modelling.

Seeking a skilled Utility Mapping Surveyor for field-based work in Oxford and surrounding regions.

We are looking for a ServiceNow Service Mapping specialist to support the mapping of application services within ServiceNow ITOM. Configure and modify Service Mapping patterns where required. Support testing and remediation of Service Mapping issues.

A Utility Mapping Surveyor is needed to conduct underground utility detection and mapping using EML and GPR systems, process data in AutoCAD, and liaise with clients for infrastructure projects.

This is a self-funded programme that leads to employment, fees apply.Complete the programme and get a job, or get your course fees back.Looking to start a career in Data Analysis?.We are offering a structured pathway into Data Analysis, designed to help you enter the industry with no prior experienc

Are you looking to start a career as a Business Analyst (BA) and need tailored recruitment support and the right qualifications to secure your career?.A business analyst is a problem solver who for example investigates an issue or area of weakness within an organisation, analyses solutions and helps

JOIN DHL E-COMMERCE AS A VAN DRIVER THIS AUTUMN.Our busiest period is approaching and we’re looking for motivated multi-drop drivers to join us for our peak period! .Enjoy consistent work, competitive pay and the opportunity to earn more during our busiest period.Earn £50K–&po

Residential Support Worker – Children’s Services - Glenrothes, Fife (KY7).Be the reason a child feels safe, supported, and heard.At Newcross Healthcare, we’re on a mission to help children and young people thrive.We’re looking for compassionate.If you’ve got experience working with childre

JOIN DHL E-COMMERCE AS A VAN DRIVER THIS AUTUMN.Our busiest period is approaching and we’re looking for motivated multi-drop drivers to join us for our peak period! .Enjoy consistent work, competitive pay and the opportunity to earn more during our busiest period.Earn £50K–&po

Renfrewshire Council is looking to recruit an enthusiastic and skilled Early Learning Support Worker.You will be part of a team assisting nursery officers in the delivery of early learning and childcare including supporting lunchtimes, working with individual/groups of children and the organisation

To support the care, welfare and education of children and young people with additional support needs (ASN) in accordance with relevant legislation, policy and guidelines.A Learning Support Worker may be asked to work with any child or group of children either within a department, within a mainstrea

An exciting opportunity has arisen for an experienced and enthusiastic Geographic Information Systems (GIS) professional to join Renfrewshire Council in the role of GIS, Data & Research Analyst.Supporting our corporate GIS Lead & based within the wider Policy & Partnership service area, we are curre

JOIN DHL E-COMMERCE AS A VAN DRIVER THIS AUTUMN.Our busiest period is approaching and we’re looking for motivated multi-drop drivers to join us for our peak period!.Enjoy consistent work, competitive pay and the opportunity to earn more during our busiest period.Our top couriers are smashing it.St

Early Learning Support Worker (Supply).Renfrewshire Council are looking to recruit enthusiastic and caring early learning support workers for our general supply pool.Appointable candidates will be required to work on a temporary basis covering short or long-term requirements within early learning an

JOIN DHL E-COMMERCE AS A VAN DRIVER THIS AUTUMN.Our busiest period is approaching and we’re looking for motivated multi-drop drivers to join us for our peak period!.Enjoy consistent work, competitive pay and the opportunity to earn more during our busiest period.Our top couriers are smashing it.St

The National Autistic Society is committed to safeguarding and promoting the welfare of all children and adults who use our services.Successful applicants will be required to complete the relevant safeguarding checks.The National Autistic Society helps create a world that works for autistic people,

JOIN DHL E-COMMERCE AS A VAN DRIVER THIS AUTUMN Our busiest period is approaching and we're looking for motivated multi-drop drivers to join us for our peak period! If you have access to a long wheelbase van, now is the perfect time to get on the road.Enjoy consistent work, competitive pay and the o

The National Autistic Society is committed to safeguarding and promoting the welfare of all children and adults who use our services.Successful applicants will be required to complete the relevant safeguarding checks.The National Autistic Society helps create a world that works for autistic people,

The National Autistic Society is committed to safeguarding and promoting the welfare of all children and adults who use our services.Successful applicants will be required to complete the relevant safeguarding checks.Join Us as a Bank Support Worker.The National Autistic Society helps create a world

Looking to start a career in Data Analysis? We are offering a structured pathway into Data Analysis, designed to help you enter the industry with no prior experience.This opportunity includes training, support, and access to our specialised recruitment support for job roles across the UK.Train onlin

JOIN DHL E-COMMERCE AS A VAN DRIVER THIS AUTUMN.Our busiest period is approaching and we’re looking for motivated multi-drop drivers to join us for our peak period!.Enjoy consistent work, competitive pay and the opportunity to earn more during our busiest period.Our top couriers are smashing it.St

Looking to start a career in Data Analysis? We are offering a structured pathway into Data Analysis, designed to help you enter the industry with no prior experience.This opportunity includes training, support, and access to our specialised recruitment support for job roles across the UK.Train onlin

JOIN DHL E-COMMERCE AS A VAN DRIVER THIS AUTUMN Our busiest period is approaching and we're looking for motivated multi-drop drivers to join us for our peak period! If you have access to a long wheelbase van , now is the perfect time to get on the road.Enjoy consistent work, competitive pay and the

Are you looking to start a career as a Business Analyst (BA) and need tailored recruitment support and the right qualifications to secure your career?.A business analyst is a problem solver who for example investigates an issue or area of weakness within an organisation, analyses solutions and helps

Delivery Driver / Self Employed Courier Earn £60 - £100+ per delivery day, plus up to £2,200 extra in Christmas bonuses, paid weekly Looking for local delivery work this Christmas? Join Evri on a regular local round, with agreed delivery days and flexibility within your delivery day.Once your

Looking to start a career in Data Analysis? We are offering a structured pathway into Data Analysis, designed to help you enter the industry with no prior experience.This opportunity includes training, support, and access to our specialised recruitment support for job roles across the UK.Train onlin

Delivery Driver / Self Employed Courier Earn £60 - £100+ per delivery day, plus up to £2,200 extra in Christmas bonuses, paid weekly Looking for local delivery work this Christmas? Join Evri on a regular local round, with agreed delivery days and flexibility within your delivery day.Once your

Looking to start a career in Data Analysis? We are offering a structured pathway into Data Analysis, designed to help you enter the industry with no prior experience.This opportunity includes training, support, and access to our specialised recruitment support for job roles across the UK.Train onlin

JOIN DHL E-COMMERCE AS A VAN DRIVER THIS AUTUMN.Our busiest period is approaching and we’re looking for motivated multi-drop drivers to join us for our peak period!.Enjoy consistent work, competitive pay and the opportunity to earn more during our busiest period.Our top couriers are smashing it.St

This is a self-funded programme that leads to employment, fees apply.Complete the programme and get a job, or get your course fees back.Looking to start a career in Data Analysis?.We are offering a structured pathway into Data Analysis, designed to help you enter the industry with no prior experienc