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About Us DaVita UK delivers life-saving kidney care to over 2,000 patients across England & Wales. DaVita UK is one of the 14 countries which form DaVita International focusing on transforming care and improving quality of life for people receiving dialysis treatment globally. When you join the DaVita Village, you're joining a winning team with Community First, Company Second culture. We are proud to be an independent, nurse-led provider, working in partnership with the NHS to deliver the highest standards of care using cutting-edge technology in welcoming, modern environments. Role Overview The Systems & Application Support Specialist is responsible for delivering high-quality first and second-line support across DaVita UK, with a strong focus on the organisation’s clinical and healthcare applications alongside standard business applications and core IT infrastructure. This role supports end users with technical issues, application troubleshooting, onboarding/outboarding processes, and ongoing improvements to system performance and reliability. The Specialist will work closely with the IT Manager and an external IT support partner to ensure seamless support operations, effective ticket handling, and alignment with enterprise IT standards. A key aspect of the role is the management and optimisation of DaVita UK’s application stack, including EMR platforms, healthcare-specific tools, SSO integrations, and associated workflows. The Specialist will also contribute to IT projects, cybersecurity initiatives, and continuous improvement activities across the organisation. Key Responsibilities End-User Support • Provide first and second-line support for all internal users across hardware, software, EMR platforms, and healthcare applications., • Monitor, triage, and coordinate support tickets with the external IT partner to ensure timely resolution in line with SLAs., • Escalate issues as needed to minimise operational disruption and maintain business continuity., • Deliver a high standard of customer service across all interactions. Application & System Support • Provide technical support for EMR systems, clinical applications, and business software., • Troubleshoot application issues, identify root causes, and implement corrective measures., • Perform routine maintenance, updates, and configurations across systems and applications., • Monitor system performance and proactively address emerging issues. User Onboarding, Offboarding & Induction • Manage user account creation, modification, and deactivation across systems, applications, and SSO environments., • Prepare and configure user devices, application access, and network permissions., • Conduct IT inductions for new employees, ensuring understanding of essential tools and security protocols., • Complete exit procedures ensuring secure access removal and compliance with data policies. IT Training & User Enablement • Deliver basic IT training to improve user independence with applications and systems., • Provide one-to-one or group training sessions for new systems or software rollouts., • Create user guides or reference materials where required. Collaboration with IT Manager & External IT Partner • Align support priorities, processes, and improvement initiatives with the IT Manager., • Serve as the primary contact for escalations and application-related inquiries with the external IT provider., • Assist in implementing new technologies, ensuring alignment with security, compliance, and operational standards. Participation in IT & Application Projects • Support the planning, execution, and delivery of IT and application-related projects, including EMR enhancements, integrations, and migrations., • Assist with evaluating new technologies, application solutions, or feature updates., • Work cross-functionally to ensure project outcomes meet organisational needs. Data Privacy, Security & Continuous Improvement • Maintain and enforce data protection, security practices, and access controls across all systems., • Participate in security audits, assessments, and improvement initiatives., • Support backup, recovery, and business continuity processes., • Help refine IT processes and documentation to drive efficiency and consistency. Cybersecurity & Compliance • Support cybersecurity initiatives, especially those relating to application access, SSO, MFA, and EMR data protection., • Assist with maintaining Cyber Essentials certification., • Coordinate with internal and external partners on vulnerability remediation and penetration testing activities. Alignment with Enterprise Standards • Ensure all systems, applications, and support activities align with DaVita corporate IT policies and standards., • Collaborate with global teams to implement enterprise-wide updates, security measures, and application integrations. Inventory & Asset Management • Maintain accurate records of IT assets, including hardware, software licenses, and application accounts., • Support procurement processes for new hardware, software, or subscriptions. Required Qualifications • Bachelor’s degree in Information Technology, Computer Science, or equivalent professional experience., • 4+ years’ experience in IT support or application support roles., • Experience supporting EMR systems or healthcare-related applications., • Proficiency in Windows, MacOS, and common enterprise software environments., • Understanding of networking fundamentals (TCP/IP, VLANs, Wi-Fi, firewalls)., • Experience with SSO technologies (e.g., Azure AD, Okta, ADFS)., • Strong analytical and troubleshooting skills., • Excellent communication skills for supporting users and collaborating with vendors., • Familiarity with user access management, onboarding and offboarding processes. Preferred Skills • Prior experience supporting clinical or healthcare information systems, including Electronic Medical Records (EMR/EHR) platforms., • Knowledge of cloud services (Azure, AWS)., • Certifications such as CompTIA A+, Network+, Microsoft Certified: Azure Administrator Associate., • Experience working with external IT service providers., • Knowledge of Cyber Essentials frameworks and penetration testing processes. Personal Attributes • Strong customer service mindset and empathetic communication style., • Highly organised with strong time management skills., • Proactive problem solver able to anticipate and address issues early., • Commitment to data privacy, security, and compliance., • Ability to work independently and collaboratively with team members and partners., • Adaptable, resourceful, and eager to support continuous improvement. What can you expect when you join? • Competitive Salary, • Company Pension Scheme, • 35 days' paid leave per annum, including bank holidays, • Life Assurance to 3 times annual salary, • Retail discount scheme membership, • Free onsite parking, • A commitment to your training and development, • A "community first, company second" culture based on Core Values that really matter, • An exciting, collaborative and driven multinational environment, • Live our mission: To be the Provider, Partner, and Employer of Choice, • Dedication, above all, to caring for our patients and teammates

Home Manager Westcombe Park Care Home (Blackheath, SE3 7RZ) Permanent Full Time – 40 hours per week £Competitive + 30% Home Manager Bonus + Excellent benefits including up to 12% employer pension contributions, Health Insurance & 7x salary life assurance Do you want to work in a rewarding environment where you can truly make a difference each and everyday? Do you want to work in a fast paced team environment where no day is the same? What’s in it for you? The benefits include; · Job satisfaction! Being able to make a difference to our residents and their families lives each and every day · Pension match contribution up to 6% employee and 12% employer, life assurance and individual private medical insurance · 33 days annual leave (inclusive of statutory bank holidays) · Comprehensive induction, on-going training and development to support your career prospects · Discounted gym membership, free flu vaccine and discounts on Bupa dental care About the role As well as being able to lead and inspire a multi-disciplinary team, we’ll look to you to provide outstanding, personalised care to our residents. Always putting the needs and wellbeing of our residents first - finding new ways to enrich their lives. You’ll be managing all aspects of the home, identifying business opportunities whilst effectively managing budgets, taking responsibility for the operating profit of the home, and ensuring regulatory compliance is maintained across all relevant areas. Competent in creating and developing strong internal and external relationships, you’ll play an important role in strengthening the Bupa brand as a trusted healthcare partner with key audiences including Local Authority and Primary Care Trust commissioners. For this role you will need to become registered with the regulator and, you also may occasionally be required to work out of hours or evenings. What are we looking for in our Care Home Managers? · Strong clinical knowledge and expertise, plus an LMCS, RMA or equivalent management qualification · You will know how to make a positive difference within a heavily regulated sector, as you’ll have a strong commercial acumen and strategic mind · The ability to develop an environment which focuses on continuous improvements · An effective communicator, with a confident and influential leadership style Our home Half a mile from Westcombe Park train station, the home sits in large, attractive gardens and offers nursing care including for those living with dementia. The home has a real family feel, where the team are passionate about providing person centred care, championing dignity and independence - organising a wide variety of activities meaning there's no typical day here. As part of the team, you're supported from day one to learn, develop and encouraged to progress. Why Bupa? We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the

Product Manager – Tour Operator, near Bromley £45,000 per annum + generous annual bonus + excellent benefits Hybrid, 3 days in 2 days from home Calling all Travel specialist Product, Contracting or Commercial Managers! An exciting Product Manager opportunity has now become available to join a Multi-Award-Winning Tour Operator located near Bromley. This sought after Product Manager role will see you join a long-established company and report directly to the Head of Product. The position will be responsible for managing and developing our client’s Escorted Tours, Cruise and FIT/Beach programme, along with introducing new products & building on existing product ranges to meet changing consumer demands. The successful applicant will possess product, contracting or commercial experience gained within a Tour Operator. Responsibilities: • Responsible for the on-going negation, development and expansion of our client’s Beach/FIT, Escorted Tours, Cruise portfolio focusing on revenue and profit generation through strategic product management in line with company expectations, • Direct responsibility for contract accuracy and completion, • Maintain and react to competitor analysis, • Maintaining excellent supplier relationships and promoting the client’s brand positively, • Analyse market trends (both own product and industry) to propose and then develop new products, • To monitor holiday sales with the Head of Product to highlight areas / products to improve sales, • To undertake overseas visit from time to time to contract hotels and to inspect destinations and services, • Ensure timely delivery of brochures in conjunction with the Head of Product and the marketing department Costing & Pricing: • All costs/dates for assigned areas loaded, • Ensure all process for contracts to be loaded correctly Marketing and Brochure: • Ensure timely delivery of all brochures in conjunction with the Head of Product and the marketing department Team Management: • In conjunction with the Head of Product and the team, look to streamline processes and introduce good working practices, • To ensure the team is working as efficiently and productively as possible and to ensure accuracy of all material being sent out from the dept. Now Let’s talk about You: • Product, Contracting or Commercial Management experience within a Tour Operator, • Ability to deliver on commitments and meeting deadlines, • Possess the confidence to communicate and present the company at all levels of business The Package & Benefits: • Base salary of £45,000 per annum + Generous Annual Bonus + Excellent Benefits, • Private pension, • Private health cover, • Gym membership, • Work one month from anywhere in the world, • Complimentary lunch in the office every other Thursday, • Complimentary fresh fruits and essentials for breakfast, • Department and company team-building dinners, • Long service awards scheme, • Annual leave buy and sale scheme, • Personal days, • Professional learning sponsorship and professional subscriptions, • Life cover, • Enhanced payment for maternity and paternity leave, • Nursery vouchers, • Cycle to work scheme Sounds Like You? If so, we’d love to hear from you! Important, Please Note: It is unlawful to employ a person in a UK-based role who does not have permission to live and work in the UK. You should make yourself aware of how immigration laws apply to your situation prior to applying.

A leading leisure management recruitment agency is seeking an experienced General Manager for a newly refurbished leisure centre in Bromley, UK.The ideal candidate will drive profitability through effective management of sales, membership, and operations.Strong communication and people management sk

Membership Bespoke is the most experienced membership-focused recruitment firm in the UK, with 10+ years of experience delivering tailored permanent, temporary, interim, and Executive Search recruitment solutions to Trade Associations, Regulatory Bodies, Political Parties, and Professional Bodies. K

Membership Retention & Engagement Manager. Are you passionate about driving member engagement and retention? Join this London based Royal Society as Membership Manager - Retention and Engagement. In this pivotal role, you’ll support and implement programmes designed to enhance member retention and

Apply Now to Membership Development Manager. Membership Development Manager. Membership Development Manager.

Membership Retention & Engagement Manager. Are you passionate about driving member engagement and retention? Join this London based Royal Society as Membership Manager - Retention and Engagement. In this pivotal role, you’ll support and implement programmes designed to enhance member retention and

Enhance the membership experience and support membership growth. Apply Now to Membership Engagement Manager. Has worked in membership, engagement, policy, skills/talent, or related fields.

The role offers valuable perks like gym membership and ongoing training opportunities. A reputable fitness organization is seeking a General Manager for its Leicester location. In this full-time role, you'll be responsible for daily operations, leading a high-performance team, and driving membership

Operations Manager - Membership t. Operations Manager - Membership. To apply for the Operations Manager - Membership role, please submit your CV.

A leading recruitment agency is seeking a Senior Product Manager to own the product strategy and roadmap for a global membership app.

The Operations Manager will be responsible for ensuring members receive consistently high-quality service, while also helping to expand the reach and value of the organisation’s membership products, publications and advertising portfolio. This role will suit someone with strong experience in membe

A leading global sports brand is seeking a Senior Product Manager to lead their membership app strategy.

Apply Now to Membership Engagement Manager. Enhance the membership experience and support membership growth. Has worked in membership, engagement, policy, skills/talent, or related fields.

Sales and Membership Manager - Kuwait. We are now looking for a driven, ambitious, and relentlessly hardworking Sales and Membership Manager to join us at this pivotal moment.

Sales and Membership Manager - Kuwait. We are now looking for a driven, ambitious, and relentlessly hardworking Sales and Membership Manager to join us at this pivotal moment.