Operations specialist jobs in United Kingdom

Ideas | People | Trust We’re BDO. An accountancy and business advisory firm, providing the advice and solutions businesses need to navigate today’s changing world. Our clients are Britain’s economic engine – ambitious, entrepreneurially-spirited and high‑growth businesses that fuel the economy - and the owners and management teams that lead them. We’ll broaden your horizons Our Advisory team provide a wide variety of services that deliver value-led advice and outcomes. They have an in-depth knowledge of business, industry sectors and markets and understand the constantly changing risks and opportunities at the heart of affairs. The team work across strategy, operations and improvement as well as at a transactional and defined project level. From technology to risk advisory, they’re experts in following through on top-level instructions and resolving the finer details – all in one straight-forward package. When you join them, you’ll work on some of the world's most exciting financial operations and business deals, building your experience and expertise alongside the brightest minds in the industry. We’ll help you succeed Our clients trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with clients and building long-lasting relationships. You’ll be someone who can work pro-actively, managing your own tasks, but you’ll also be confident collaborating with others, communicating regularly with senior managers, Directors, and BDO’s Partners to enable us to serve our clients effectively. You’ll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to our clients. Overview As an Assistant Manager within our Risk Advisory Services (RAS) team, you will play a key role in delivering high‑quality internal audit and advisory engagements for a diverse range of clients. You will take responsibility for leading defined engagements or workstreams, supporting engagement planning and delivery, and ensuring work is completed to a high standard in line with BDO methodology. You will work closely with Managers, Senior Managers, Directors and Partners, building trusted client relationships and contributing to the effective delivery of engagements. Alongside this, you will support the development of junior team members and continue to build your technical capability, professional judgement and leadership skills as you progress towards Manager level. The role combines engagement and portfolio management with hands on delivery. Typically, you will spend around 50% of your time on management activities—such as engagement planning, portfolio oversight and project management—and 50% leading audits and undertaking specialist assignments, with this balance flexing in line with your experience and development. You’ll be someone with: • Relevant experience in internal audit or equivalent risk and assurance work, with involvement in planning, delivering and reviewing audit or advisory engagements., • An inquisitive and proactive mindset, with the confidence to challenge constructively, think critically about risks and controls, and contribute ideas that enhance audit quality and ways of working., • Experience in risk management, internal audit or systems / controls testing, with the ability to apply this knowledge pragmatically across different client environments., • A recognised professional qualification, or working towards one (e.g. CIA / CMIIA / MIIA, CCAB or equivalent)., • Strong written and verbal communication skills, with the confidence to engage effectively with clients and stakeholders., • Good organisational and time‑management skills, with the ability to manage multiple assignments and contribute to the delivery of a small portfolio of client engagements under manager oversight., • A collaborative and development‑focused approach, with an interest in supporting and coaching junior team members, flexibility to travel to client sites as required, and an interest in using data analytics or emerging AI‑enabled audit techniques. At BDO, we’ll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We’re in it together Mutual support and respect is one of BDO’s core values and we’re proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we’ll support you at every stage in your career, whatever your personal and professional needs. We can provide the best support for our clients and people when we’re working side by side. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you’ll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for our clients and satisfying experiences at work, so we’ve invested in state-of-the-art collaboration spaces in our offices. BDO’s people represent a wealth of knowledge and expertise, and we’ll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you’ll never stop learning at BDO. We’re looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we’re always finding new ways to invest in them. Across the UK thousands of unique minds coming together to help our clients reach their ambitions. We’ve got a clear purpose, and we’re confident in our future, because we’re adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.

Ideas | People | Trust We’re BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today’s changing world. We work with the companies that are Britain’s economic engine – ambitious, entrepreneurially-spirited and high‑growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We’ll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients’ evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you’re after a career that will keep you on your toes, we’ll give you the autonomy to drive your career forward. Tax is a dynamic, ever-changing industry. As our clients’ needs and the regulatory environment evolve, you’ll encounter new problems to solve and new opportunities for growth. Whether it’s advising clients on high-profile specialisms like Corporation Tax or leading the implementation of intelligent technology solutions, you’ll enjoy variety as well as stretch in your role. BDO supports all kinds of different businesses in different sectors across the UK and around the world. You’ll be providing Tax Advisory services to start-ups and scale-ups, to private businesses and FTSE listed multinationals. Each of our clients has different needs and in applying your expertise in different contexts, you’ll develop your skills and gain valuable experience that will serve you throughout your career. We’ll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You’ll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO’s partners to help businesses effectively. You’ll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. As market leaders, the award-winning Real Estate & Construction tax team at BDO serves a wide and exciting range of domestic and international companies with UK operations. It’s your chance to experience a focused and unique blend of the highest level of technical expertise along with extensive experience in commercial transactions. This industry continues to grow rapidly, so there are always new challenges or opportunities that you can take on. At the heart of our success are the strong and progressive relationships we build with our clients and colleagues. With a focus on continuing development and exposure to clients and senior partners, you'll have all the freedom you need to grow your career. Responsibilities: • This role will provide corporate tax compliance, advisory and accounting services to a range of clients from small start-ups to major multinationals, predominantly within the real estate and construction sector., • Working, and developing relationships, with clients to advise on corporate tax planning and restructuring projects in the UK, as well as producing complex UK tax computations and returns., • P-actively manage you own workload, communicating with managers/directors/partners on a regular basis to service their clients., • Be able to consider and highlight further opportunities to develop new work. We’re looking for someone with: • An understanding of and previous experience within UK corporate tax compliance, • Some experience of providing corporate tax advisory and compliance services to primarily corporate groups, but may include partnership tax returns and non-resident landlord income tax returns, • Keenness to develop a career within the real estate profession, • Ability to prepare proposals for new work, including researching target client companies and on technical issues to identify new solutions, • Ability to manage a small client portfolio, • Ability to actively seek opportunities for selling new services to existing clients, • Some experience of dealing with client senior management and key stakeholders, • Educated to degree level, and CTA and/or ACA qualified or equivalent You’ll be able to be yourself; we’ll recognise and value you for who you are and celebrate and reward your contributions to the business. We’re committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we’ll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We’re in it together Mutual support and respect is one of BDO’s core values and we’re proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we’ll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you’ll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we’ve invested in state-of-the-art collaboration spaces in our offices. BDO’s people represent a wealth of knowledge and expertise, and we’ll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you’ll never stop learning at BDO. We’re looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we’re always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We’ve got a clear purpose, and we’re confident in our future, because we’re adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better. #LI-SS2

Ideas | People | Trust We’re BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today’s changing world. We work with the companies that are Britain’s economic engine – ambitious, entrepreneurially-spirited and high‑growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We’ll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients’ evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you’re after a career that will keep you on your toes, we’ll give you the autonomy to drive your career forward. Tax is a dynamic, ever-changing industry. As our clients’ needs and the regulatory environment evolve, you’ll encounter new problems to solve and new opportunities for growth. Whether it’s advising clients on high-profile specialisms like Corporation Tax or leading the implementation of intelligent technology solutions, you’ll enjoy variety as well as stretch in your role. BDO supports all kinds of different businesses in different sectors across the UK and around the world. You’ll be providing Tax Advisory services to start-ups and scale-ups, to private businesses and FTSE listed multinationals. Each of our clients has different needs and in applying your expertise in different contexts, you’ll develop your skills and gain valuable experience that will serve you throughout your career. We’ll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You’ll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO’s partners to help businesses effectively. You’ll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. As market leaders, the award-winning Real Estate & Construction tax team at BDO serves a wide and exciting range of domestic and international companies with UK operations. It’s your chance to experience a focused and unique blend of the highest level of technical expertise along with extensive experience in commercial transactions. This industry continues to grow rapidly, so there are always new challenges or opportunities that you can take on. At the heart of our success are the strong and progressive relationships we build with our clients and colleagues. With a focus on continuing development and exposure to clients and senior partners, you'll have all the freedom you need to grow your career. Responsibilities: • This role will provide corporate tax compliance, advisory and accounting services to a range of clients from small start-ups to major multinationals, predominantly within the real estate and construction sector., • Working, and developing relationships, with clients to advise on corporate tax planning and restructuring projects in the UK, as well as producing complex UK tax computations and returns., • P-actively manage you own workload, communicating with managers/directors/partners on a regular basis to service their clients., • Be able to consider and highlight further opportunities to develop new work. We’re looking for someone with: • An understanding of and previous experience within UK corporate tax compliance, • Some experience of providing corporate tax advisory and compliance services to primarily corporate groups, but may include partnership tax returns and non-resident landlord income tax returns, • Keenness to develop a career within the real estate profession, • Ability to prepare proposals for new work, including researching target client companies and on technical issues to identify new solutions, • Ability to manage a small client portfolio, • Ability to actively seek opportunities for selling new services to existing clients, • Some experience of dealing with client senior management and key stakeholders, • Educated to degree level, and CTA and/or ACA qualified or equivalent You’ll be able to be yourself; we’ll recognise and value you for who you are and celebrate and reward your contributions to the business. We’re committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we’ll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We’re in it together Mutual support and respect is one of BDO’s core values and we’re proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we’ll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you’ll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we’ve invested in state-of-the-art collaboration spaces in our offices. BDO’s people represent a wealth of knowledge and expertise, and we’ll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you’ll never stop learning at BDO. We’re looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we’re always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We’ve got a clear purpose, and we’re confident in our future, because we’re adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better. #LI-SS2

Ideas | People | Trust We’re BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today’s changing world. We work with the companies that are Britain’s economic engine – ambitious, entrepreneurially-spirited and high‑growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. We’ll broaden your horizons Working, achieving, and thriving together, our Tax team move with every challenge. Friendly, driven and diverse, they service our clients across the country and around the world. By providing expertise in many different specialist areas of tax, they collaborate across BDO to deliver wider business solutions. From meeting clients’ evolving business needs to managing changes to legislation, there are always fresh challenges to face in the Tax team. If you’re after a career that will keep you on your toes, we’ll give you the autonomy to drive your career forward. Tax is a dynamic, ever-changing industry. As our clients’ needs and the regulatory environment evolve, you’ll encounter new problems to solve and new opportunities for growth. Whether it’s advising clients on high-profile specialisms like Corporation Tax or leading the implementation of intelligent technology solutions, you’ll enjoy variety as well as stretch in your role. BDO supports all kinds of different businesses in different sectors across the UK and around the world. You’ll be providing Tax Advisory services to start-ups and scale-ups, to private businesses and FTSE listed multinationals. Each of our clients has different needs and in applying your expertise in different contexts, you’ll develop your skills and gain valuable experience that will serve you throughout your career. We’ll help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. You’ll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO’s partners to help businesses effectively. You’ll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. As market leaders, the award-winning Real Estate & Construction tax team at BDO serves a wide and exciting range of domestic and international companies with UK operations. It’s your chance to experience a focused and unique blend of the highest level of technical expertise along with extensive experience in commercial transactions. This industry continues to grow rapidly, so there are always new challenges or opportunities that you can take on. At the heart of our success are the strong and progressive relationships we build with our clients and colleagues. With a focus on continuing development and exposure to clients and senior partners, you'll have all the freedom you need to grow your career. Responsibilities: • This role will provide corporate tax compliance, advisory and accounting services to a range of clients from small start-ups to major multinationals, predominantly within the real estate and construction sector., • Working, and developing relationships, with clients to advise on corporate tax planning and restructuring projects in the UK, as well as producing complex UK tax computations and returns., • P-actively manage you own workload, communicating with managers/directors/partners on a regular basis to service their clients., • Be able to consider and highlight further opportunities to develop new work. We’re looking for someone with: • An understanding of and previous experience within UK corporate tax compliance, • Some experience of providing corporate tax advisory and compliance services to primarily corporate groups, but may include partnership tax returns and non-resident landlord income tax returns, • Keenness to develop a career within the real estate profession, • Ability to prepare proposals for new work, including researching target client companies and on technical issues to identify new solutions, • Ability to manage a small client portfolio, • Ability to actively seek opportunities for selling new services to existing clients, • Some experience of dealing with client senior management and key stakeholders, • Educated to degree level, and CTA and/or ACA qualified or equivalent You’ll be able to be yourself; we’ll recognise and value you for who you are and celebrate and reward your contributions to the business. We’re committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand. At BDO, we’ll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We’re in it together Mutual support and respect is one of BDO’s core values and we’re proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we’ll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you’ll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we’ve invested in state-of-the-art collaboration spaces in our offices. BDO’s people represent a wealth of knowledge and expertise, and we’ll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you’ll never stop learning at BDO. We’re looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we’re always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions We’ve got a clear purpose, and we’re confident in our future, because we’re adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better. #LI-SS2

We are recruiting a Deputy Manager to join our residential service Lavenders in Finchley, supporting adults with learning disabilities, autism, and mental health needs. Whether you’re new to care or experienced, this is an opportunity to build a rewarding, long-term career - and truly make a difference! About the Service – Lavenders, Finchley A welcoming residential care service supporting 7 adults aged 18+ in a safe, structured, and supportive environment. The service promotes independence, choice, and wellbeing through tailored, person-centred support. Service User Interests The people we support enjoy a wide range of activities, and Deputy Managers play a vital role in enabling these experiences, including: · Cinema trips · Garden picnics · Walks in the local park · Visits to nearby shops and community settings We provide both practical and emotional support, empowering individuals to live as independently as possible while maintaining choice, dignity, and wellbeing. Location & Travel Situated in FinchleyFree on-street parkingRegular bus routes The Role As a Deputy Manager, you will take the lead in the day-to-day running of the service and assume full responsibility in the absence of the Registered Manager. You will be accountable for delivering safe, high-quality, person-centred care while leading, motivating, and developing your staff team. This is a shift-based role, Monday to Sunday, including weekends and bank holidays You will: · Support the Registered Manager in delivering a professional, safe, and effective service · Lead, supervise, and inspire a team of Support Workers · Act as a positive role model, promoting CareTech’s values and high standards · Ensure personalised care and support plans are followed, reviewed, and updated · Champion dignity, independence, inclusion, and positive outcomes · Oversee day-to-day operations, quality assurance, and compliance · Maintain accurate records, reports, and documentation · Support individuals both within the service and in the community · Promote meaningful relationships between staff and those we support · Support recruitment, induction, performance management, and staff development · Facilitate regular staff supervisions and contribute to appraisals · Ensure safeguarding, health & safety, and risk management processes are followed Who We’re Looking For We’re seeking someone who is:· Positive, friendly, and innovative · Confident leading teams in a care environment · Calm, professional, and solution-focused under pressure · Passionate about supporting adults with disabilities and complex needs · Organised, motivated, and able to balance operational priorities · An excellent communicator (written and verbal) · A role model for integrity, accountability, and quality care Requirements Level 4 qualification in Health & Social Care (or working towards) Enhanced DBS required (paid for by CareTech). What We Offer Recommend A Friend BonusUp to 28 Days Holiday, inclusive of Bank HolidaysFree DBS CheckBlue Light CardStakeholder PensionFree Employee Assistance ProgrammeAnnual Employee Awards EveningEmployee Recognition SchemesOngoing training with clear career progression opportunities, including access to qualifications up to degree levelCareTech Foundation - Opportunity to apply for family and friend’s grant Our Values FriendlyPositiveInnovativeEmpoweringPerson-Centred Apply today to join a friendly, empowering organisation committed to person-centred support and creating Extraordinary Days, Every Day. About CareTech CareTech Community Services Ltd, established in 1994, is one of the largest providers of specialist social care services supporting 5000 adults with a wide range of needs in more than 300 services across the UK. Committed to the highest standards of care and governance, we provide innovative care pathways for vulnerable people to live in community settings. We support people to take control of their lives – this could be finding employment, having an active social life, learning new skills or building self-confidence.CareTech Community Services are proud to inform you that they are a Disability Confident Leader. Due to the high volume of applications, only shortlisted candidates will be contacted within 7–10 days. Some roles may require male or female employees only, where this is a genuine occupational requirement in accordance with the Equality Act 2010. Strictly no agencies

Account Manager – Facilities Services London – Site Based Permanent – Full Time £70,000 – £80,000 + Flexible Benefits Summary This is a rare opportunity to step into a pivotal leadership role, taking the reins from a highly respected colleague who is retiring after building an outstanding client partnership. You’ll be joining at an exciting moment: we have recently mobilised into a landmark new smart building in London, having already supported this prestigious legal firm across their wider estate for a number of years. This is not a start-up situation – it’s a well-established, high-value contract with a genuinely engaged client and a strong, committed team already in place. As Account Manager, you’ll have full accountability for a circa £8 million P&L, shaping the commercial and strategic direction of this high-profile contract. You’ll work closely with the client at a senior level, driving continuous improvement and ensuring the building’s cutting-edge systems are maintained to the very highest standards. Just as important, you’ll be a visible, inspiring leader to your team – someone who invests in people, grows talent, and leaves the contract in an even stronger position than you found it. Some of the key deliverables in this role will include: • Lead the Client Relationship at a Senior Level – Build on an already strong partnership with a highly engaged client, acting as a trusted strategic advisor and the face of NG Bailey on site., • Own a circa £8 Million P&L – Take full commercial accountability, driving profitability, identifying growth opportunities, and delivering cost-effective, high-quality service solutions., • Shape Strategy, Not Just Operations – Set the direction for this contract, working at a strategic level to anticipate client needs, plan for the future, and continuously raise the bar on service delivery within a state-of-the-art smart building environment., • Develop and Inspire Your Team – Be the kind of leader people grow under. You’ll coach, mentor, and develop a multidisciplinary engineering team, building capability and succession for the long term., • Drive Innovation in a Smart Building Environment – Leverage the latest building technologies and systems to deliver operational excellence, embracing the opportunities that come with a brand-new, fully integrated smart building. We’re looking for a strategic leader – not an operator. Someone who thinks about the bigger picture, is commercially sharp, and understands that great client relationships are built on trust, consistency, and genuine partnership. You’ll be walking into an enviable position: a loyal client, a motivated team, and a contract that is performing well. Your job is to take it further. An inspiring people leader with the ability to develop, coach and retain a high-performing team, with experience in: • Proven P&L ownership in a complex FM or engineering services environment – ideally with experience managing contracts of comparable scale and value., • Strong senior client relationship management – you are comfortable in the room with senior stakeholders and know how to turn a good relationship into a great one., • A background in M&E or engineering services, with the technical credibility to lead a skilled multidisciplinary team and engage meaningfully on complex building systems, including smart building technologies., • A genuine passion for people development – a leader who creates an environment where individuals are supported, challenged, and given real opportunity to grow. We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: • Car/Car allowance, • 25 Days Holiday + Bank Holidays with an option to Buy/Sell additional days, • Pension with a leading provider and up to 8% employer contribution, • Personal Wellbeing and Volunteer Days, • Private Medical Insurance, • Life Assurance, • Salary sacrifice car scheme (Hybrid/Electric Vehicle), • Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) As a business, we’re on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We’ll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be. #LI-AX1#LI-onsite

JOB PURPOSE We are looking for an exceptional Recruitment and Talent Advisor who will drive, manage and report on candidate attraction for our new bakery openings in order to fully support GAIL’s growth plans. ABOUT THE ROLE • Driving and setting recruitment strategy for all New Bakery Openings within your area, • Ensuring all recruitment tactics on the critical path is being delivered on time, • Deep diving into local recruitment solutions, reviewing data and insight to steer strategy., • Work with your Operations Managers on internal transfers and succession planning to support the openings, • Devising clear attraction strategies across all roles within your areas utilizing job boards, headhunting, and social media., • Screening and selecting the best candidates, • Supporting and upskilling bakery leaders to select, recruit and develop their teams, • Organising Assessment Days and representing GAIL’s in new bakery locations, • Managing and updating the Applicant Tracking System, opening, closing and publishing vacancies, • Supporting Opening Bakery Managers with any ATS support in training and process, • Be a Job boards specialist, owning CV Database searches, and maximise advertising investment., • Be a data wizard, collating reports from all recruitment platforms., • Social Media and EVP Work with the Talent team to create a social media calendar for new bakery openings, • Identify additional innovative candidate attraction opportunities though partnering with colleges and universities, Facebook groups, Charities etc. ARE YOU THE MISSING INGREDIENT • Working with the launch team to streamline our current processes., • Good knowledge and passion for the hospitality industry, • Good working knowledge of all social channels creative, innovative and disruptive in their thought process, • Extremely detail-oriented, • Provides clear feedback to peers, partners, and leadership to protect the brand, • Strong ability to be self-directed in planning own work, • Good working knowledge of all recruitment and talent processes, • Creative, innovative and disruptive in your thought process, • Strong understanding of new bakery opening timelines and works around certain schedules, • Able to travel to new bakery locations to attend assessment days, • Natural problem solver, • Strong communication skills and able to confidently address a room, • Good head for data and analytics BENEFITS BAKED IN • Free food and drink when working, • 50% off food and drink when not working, • 33 days holiday (inclusive of bank holidays), • Discounts and Savings from high-street retailers and restaurants, • 24 hour GP service, • Cycle to work scheme, • Maternity leave (enhanced), • Electric car scheme, • Buy & Sell holiday, • Development programmes for you to RISE with GAIL’s

Job Title: Principal Systems Engineer Location: Frimley, Hybrid, 3 days on site weekly We offer a range of hybrid and flexible working arrangements – please speak to your recruiter about the options for this particular role Salary: Competitive Who we are: Join BAE Systems and you’ll be part of something bigger. As a valued member of our global colleague network, you’ll bring your unique skills and perspectives to help pioneer progress and protect what matters most. You’ll be trusted to play your part in delivering the advanced, technology-led defence, aerospace and security solutions of tomorrow – shaping a safer future, for all of us. From the depths of the ocean, to the far reaches of space – there’s no limit to where a career at BAE Systems could take you. What you’ll be doing: In this role, you will provide technical ownership of CCS design, supporting the Engineering Manager in delivering in-service programmes and leading key design decisions. You will oversee project scope, manage design changes and work closely with stakeholders and suppliers to identify and address risks early. You will lead programme-level design reviews, coordinate stakeholders and manage design baselines while ensuring design governance is maintained and Certificates of Design are produced where required. You will also review and influence technical requirements and architecture to support effective system integration across sub-systems and specialist areas, while providing subject matter expertise in the integration, validation and verification of systems. Core duties: • You’ll have extensive experience in network or software engineering, ideally with a background in operations, • You’ll have the ability to take the lead on technical matters and provide expert guidance, • You’ll have Chartered Engineer status or be working towards it, • You’ll have familiarity with DOORS and prior hands-on experience using it You will be joining the In-Service Programme team, working on the V Class, where you’ll thrive in a fast-paced environment, delivering high-quality results within tight enterprise timelines. As part of a medium-sized core team of 6-12, you’ll also collaborate with a wider group of around 30, engaging with a broad stakeholder network. This role demands technical leadership, owning challenges, proactively solving problems, and working with the right stakeholders to drive solutions forward. We offer relocation support packages across all Submarines roles, subject to meeting eligibility criteria. Why BAE Systems? Here you’ll build a career with purpose and limitless possibilities. With lifelong learning and meaningful work – this is a place where you can grow your career with confidence and be empowered to be your best. You’ll be recognised for your contribution and enjoy rewards tailored to what’s most important to you and your family – support for your financial and personal wellbeing, as well as a balanced lifestyle. In an environment embracing sustainable ways of working and with a strong sense of shared purpose, our supportive culture is a place you can feel you belong and proud of the difference you make. A place where everyone can thrive. We’re committed to building an inclusive workplace where everyone feels valued and supported. We know that a diversity of backgrounds, perspectives and experiences strengthens our teams and is vital to the work we do. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks. Closing Date: 1st May 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. #LI- KI1 #LI-Hybrid

Sales Operations Specialist Location: 160 Old Street, London Duration: 12 months Role Overvie wWe are seeking a proactive and enthusiastic Sales Operations Specialist to join a dynamic Advertising Sales division for a world-leading media organization. This team is responsible for driving global revenue across multiple high-profile platforms, reaching an upscale international audience . Key Responsibiliti • esSales Partnership: Serve as a primary partner to the Sales team, providing the support and collaboration necessary to drive commercial succes, • s.Query Management: Provide timely, constructive responses to internal inquiries, offering guidance and clarification to support sales objective, • s.Revenue Booking: Collaborate with Ad Sales to manage revenue bookings accurately, ensuring precision and alignment for successful airings while meeting strict deadline, • s.Financial Reconciliation: Proactively address and rectify any missed airings to ensure revenue is accurately recorded within financial system, • s.Campaign Execution: Meticulously review and execute copy instructions and orders for high-value advertisers with significant spend, • s.Creative Coordination: Develop and coordinate copy instructions for internally generated creative material, • s.Global Collaboration: Partner with cross-functional global teams—including Editorial, Transmission, Legal, and Operations—to ensure accurate delivery in line with client expectation, • s.Reporting & Insights: Produce and distribute daily reports to provide essential data and actionable insights for Sales leadershi, • p.Log Monitoring: Regularly review logs to identify and resolve potential issues for active campaign, • s.Technical Processing: Manage and process digital media according to specific technical specifications for transmissio n. Minimum Requiremen • ts:Technical Proficiency: Expert knowledge of Microsoft Office products (particularly basic Excel functions and data managemen, • t).Attention to Detail: Must be highly detail-oriented with excellent organizational skills and the ability to multitask in a fast-paced environme, • nt.Problem Solving: Strong analytical and problem-solving skills are essenti, • al.Workload Management: Proven ability to handle complex, high-volume workloads while maintaining accura, • cy.Soft Skills: A dedicated team player with exceptional communication and customer service skil ls. Desirable Requireme • nts:Familiarity with industry-specific systems such as Crossroad or Admi, • ral.Prior knowledge of broadcast sales and network processes/syst, • ems.Previous experience handling commercial c opy.

Client Success Manager – Media Production & Events – Up to £45k + bonus + hybrid working (2 days in the office per week). Our client, an established media production and events business, are looking to onboard a talented and pragmatic Client Success Manager who can execute account strategy and drive success across their growing client base. In addition to a generous bonus, our client offers an employee focused culture with hybrid working with min 2 days in the office per week, an enhanced pension scheme, health and wellbeing services, summer early Friday finishes and 25 days holiday plus bank holidays. As Client Success Manager, you will manage client relationships and provide a customer-centric experience to a growing portfolio of clients. Working alongside the Account Director, you will have the chance to build collaborative client relationships with key stakeholders, act as a trusted advisor throughout the client journey, and proactively manage campaign delivery alongside marketing operations and other internal teams. Client retention is key; managing the client relationship, and providing high-level reporting, which in turn, ensures successful growth. An enthusiastic and personable individual who can analyse campaigns, understand the needs of their clients, and prioritise client retention and growth would thrive in this role. If you’re looking for a role that offers plenty of ownership and enjoy problem solving and communication, then we would love to hear from you! What do I need? • Excellent interpersonal skills and client management ability, • At least 2 years’ experience in client management/client services or similar, • Strong client customer success and stakeholder management skills, • Highly organised and customer-focused, curious and innovative mindset, • Able to successfully manage projects across multiple channels, • Spanish language skills is a plus, but not essential If you are a proactive and personable Client Success Executive, Client Success Advisor, or Client Experience Specialist, apply now for this exciting opportunity. To ensure that your application is reviewed quickly by the right Consultant, please apply directly via the LinkedIn advert. Due to the volume of response that we receive, we may not be able to respond individually to every applicant but will contact you within 5 working days if your application has been successful. Spotlight Recruitment is an Equal Opportunities Employer. Our focus is to ensure we're inclusive every day, helping our clients to recruit and build organisations that reflect modern society and celebrate diversity in all its forms. We want our candidates to feel that they belong and can be their best, regardless of background, identity or culture and we especially welcome applications from under-represented groups. If you need any adjustments to support your application, such as information in alternative formats or special requirements for accessibility, please contact us and we’ll do everything we can to help. We are committed to supporting candidates who may need alternative arrangements. This information will be treated as confidential and used only for the purpose of determining any adjustments you may need for the interview process. We are required to verify that candidates and employees meet the eligibility criteria to reside and work in the location specified. Unfortunately, we cannot offer visa sponsorship for candidates requiring a work permit in this location. Are you looking for a different role? Spotlight Recruitment would love to support your search, you can join our community of over 140,000 followers to keep updated on our latest marketing, digital, design and communications roles and blogs.

Purpose of the role: This is a National role, reporting into a Senior Analyst within the Innovation and Technology department.The individual will form part of a team of ten supporting 1700+ users Nationwide, ensuring that the business operations run smoothly and escalated Client queries are handled efficiently and effectively. The role is London based and includes some travel to the firm’s regional sites for Helpdesk support, administration and project work. The standard business working hours are 09:30 to 17:30. However, the Helpdesk team operates from 08:00 to 18:00 to ensure coverage for colleagues who start earlier or finish later. To support this, we operate a shift rota. Typically, you will work five consecutive days in the office, followed by five consecutive days from home. Your shift times will vary between 08:00–16:00 and 10:00–18:00. For Example, Your Schedule Might Look Like Office: Wednesday, Thursday, Friday, Home: Monday, Tuesday Home: Wednesday, Thursday, Friday, Office: Monday, Tuesday Please note that this pattern is subject to change based on team movements, annual leave, project work, and other operational needs. For the first three months of your probation period you will expected to work Mon-Fri in the London office. Once you have authorisation from your Line Manager to work from home after the three month probation meeting, you will be able to WFH on a rotational basis. In addition, there will be a requirement for weekend work and or overtime. There is also a schedule of weekend support cover on a rotational basis (Saturday & Sunday between the hours of 9am-6pm). Responsibilities Key responsibilities include, but are not limited to: The Junior Analyst role is crucial for supporting the firm's Technology Helpdesk and ensuring smooth operations. This role involves diagnosing and resolving IT issues, advising clients on technology solutions, and participating in national technology projects. • Engage with stakeholders to gather information about their IT needs and challenges., • Clarify the issues clients are facing by asking detailed questions., • Diagnosing the source of users’ IT problems:, • Identify the root cause of IT problems through troubleshooting., • Advising clients on possible solutions, • Recommend effective solutions to resolve users' issues., • Escalating complex problems and making users aware of the impact of this, • Escalate unresolved issues to senior analysts and inform users about the process and impact., • Installing and configuring computer hardware and software for users, • Setting up accounts for new starters and ensuring they can log in and use their equipment, • Create user accounts for various software and ensure new employees can access their systems., • Logging and processing support calls, • Record and manage support tickets, ensuring timely resolution., • Keep up to date with technology trends, • A keen interest in IT, • Willingness to learn, • Team Player, • In-depth knowledge of hardware and software, • Up-to-date knowledge of IT and software trends, • Strong customer service ethos, • Excellent communication skills, • The ability to quickly establish good working relationships with clients, • The ability to work to deadlines and under pressure, • Problem solving attitude, • Experience using Windows 11 and O365, • Engaging personality and strong communication skills, • Articulate with an excellent telephone manner, • Degree educated, • IT certification

We are hiring a Learning and Development Programme Specialist! ABOUT US At TTC, we are Enriching lives by connecting people and places. For over 100 years, we’ve been bringing the world closer together by crafting journeys that create lasting memories, lifelong friendships and meaningful cultural connections. Across more than 70 countries and our award-winning brands, we design and deliver travel experiences that go beyond sightseeing - they change perspectives. Behind every unforgettable journey is a passionate team making it happen. That’s where you come in. OUR VALUES Everything we do is guided by our five shared commitments: Value Every Voice - We put people first. Act with Integrity - We do what’s right. Explore Beyond Boundaries - We’re driven by curiosity. Own the Outcome - We take responsibility for our decisions. Succeed Together - We’ve got each other’s backs. THE ROLE: The L&D Programme Specialist plays a critical role in delivering high-quality learning and development experiences across TTC. This role combines project coordination, program management, facilitation and operational support to ensure L&D initiatives are executed consistently, efficiently, and in alignment with our global talent strategy. KEY RESPONSIBILITIES Project Management: Coordinate end-to-end L&D and Talent projects across regions, managing plans, logistics, stakeholders, communications, scheduling, and updates to ensure smooth delivery. Training Delivery: Deliver and support training sessions, create and update learning materials, manage scheduling and enrolments, and improve content based on feedback. System and Process Maintenance: Improve L&D systems and processes by managing data, budgets, licences, and content repositories, while tracking feedback and driving scalable, efficient operations. LMS Management: Maintain the LMS by uploading content, managing enrolments and compliance tracking, and resolving user access issues. What you'll do: -L&D projects are delivered on time and within scope, with clear, up-to-date plans, trackers, documentation, and communication in place. -L&D managers and stakeholders are kept informed through timely, proactive communication, with actions clearly tracked. -Training sessions are delivered in line with learning principles, well-organised, and supported by smooth logistics (materials, tech, facilitators prepared in advance) -The learner experience is consistently high quality, with strong feedback and continuous improvement based on evaluation. -Learning data, reporting, and ROI measures are accurate, accessible, and shared on time, enabling insight and informed decision-making. -L&D systems, folders, and processes are well-maintained and continuously improved, driving efficiency, consistency, and ease of access. -LMS content, learning paths, and records are accurate, up to date, and fully functional, supporting a seamless learning experience. -Enrolments, reporting, and learner support are managed efficiently, with issues resolved quickly and data maintained with high accuracy. -2–3 years’ experience in Learning & Development, Talent, HR, or project coordination. -Strong experience coordinating training programmes, events, or multi-step projects. Desirable Experience -Confident using project tracking tools (e.g. Excel, Monday.com, Airtable, Asana) would be advantageous. -Exposure to instructional design or content development is an advantage.

NetSuite Pre-Sales Consultant – ERP Pre-Sales, Solutions Consultant, NetSuite Solutions Consultant, D365 Pre-Sales, Sage, Pre-Sales, Pre-Sales Engineer, Pre-Sales Specialist, Epicor, Business Central, BC, D365 F&O, JDE, JD Edwards, EPM, Oracle, IFS, Workday, Unit4 – London, Midlands, UK - £35,000 - £45,000 + OTE We’re partnering with a leading professional services firm to hire a NetSuite Pre-Sales Consultant to support their growing ERP practice. This is a fantastic opportunity for someone with ERP or NetSuite consulting experience who is looking to move into a client-facing, commercially focused pre-sales role. The position offers hybrid working, with offices in London or Midlands. As a Pre-Sales Consultant, you’ll play a key role in the sales cycle, working alongside sales teams to showcase the value of NetSuite to prospective clients. You’ll combine your functional knowledge with strong communication skills to demonstrate how solutions can solve real business challenges. Key Skills & Experience: • 3+ years experience working with ERP systems (NetSuite preferred) as a consultant or Solutions Consultant, • Background in pre-sales, consulting, or functional ERP roles, • Strong understanding of business processes, particularly finance and operations, • Excellent presentation and communication skills, • Confidence in engaging with senior stakeholders, • A proactive, commercially aware mindset, • Desire to develop a career within pre-sales Responsibilities: • Supporting the sales team throughout the pre-sales lifecycle, • Delivering engaging product demonstrations tailored to client needs, • Understanding client requirements and mapping them to NetSuite capabilities, • Assisting with RFP/RFI responses and solution proposals, • Acting as a subject matter expert during client discussions and presentations, • Collaborating with consulting and delivery teams to ensure a smooth transition post-sale, • Keeping up to date with NetSuite functionality and ERP market trends Location: London / Midlands Candidates must be eligible to work in this country. Catch Resource Management is a leading provider of Dynamics 365, JD Edwards, NetSuite, EPM and other ERP resources to both end users and to product suppliers/authors. Our consultants deliver a completely professional resourcing service, always backed up by our team of ERP specialists who are all experienced in full project life cycle implementation and support, thus ensuring that we fully understand our clients’ requirements and our candidates’ skills. If you have the relevant skills and experience for this position we would welcome your application, however please note that we receive high levels of responses to our advertisements so can only immediately respond to those that are a close match. However, if you are interested in hearing about similar positions then please register on our website: ___.

About DEM Museums Founded on more than 35 years of expertise in technology and design, Dem Museums is a next generation experience ecosystem that brings cultural heritage together with multisensory storytelling technologies. As a global experience company headquartered in Türkiye, Dem Museums transforms historic structures and cultural assets into immersive, interactive and memorable experience spaces. Adopting an integrated approach that combines storytelling, audio-visual technology integration, spatial design and visitor management, Dem Museums manages all stages of its projects inhouse from thematic research and scriptwriting to audio-visual implementations and interactive content design. As the first private company in Türkiye to manage end to end visitor operations for museums, monuments, and historical sites, Dem Museums delivers experiences to more than 10 million visitors annually and carries this experiential expertise onto the global stage. The company has received more than 14 international awards for its projects, including the Hagia Sophia History and Experience Museum and the Ephesus Experience Museum. Expanding this expertise internationally, Dem Museums continues its global growth with a strategic vision aligned with Türkiye’s cultural export ambitions, with new projects planned to launch in London and Rome in 2026. Corporate Sales & Marketing Specialist Location: London, UK We are seeking a highly motivated Corporate Sales & Marketing Specialist to drive revenue growth, expand corporate partnerships and increase visitor numbers for a leading digital experience in London. Reporting to the Exhibition Manager, this role is responsible for developing and executing corporate and group sales strategies, building strong commercial partnerships, and unlocking new revenue opportunities. The position will play a key role in positioning the exhibition as a premium destination for corporate events, private functions and brand activations. This is an exciting opportunity for a commercially driven professional with strong business development skills who thrives on creating partnerships, identifying new markets and delivering measurable sales results. Key Responsibilities Corporate & Group Sales • Develop and execute sales strategies to increase corporate bookings, group visits and ticket revenue., • Identify, approach and convert corporate clients, educational institutions, tour operators and group organisers into long-term partners., • Proactively build relationships with organisations participating in events and conferences at Exhibitions and Convention Centers to generate group visits., • Expand the exhabition’s reach by establishing new distribution channels and strategic partnerships., • Position the museum as a premium venue for corporate events, private receptions, brand launches and exclusive experiences., • Actively generate and convert leads for venue hire and private events., • Build strong relationships with event agencies, corporate clients and venue bookers., • Prepare proposals, negotiate contracts and manage client relationships from initial enquiry through event delivery., • Identify and pursue new commercial opportunities, partnerships and revenue streams., • Build and maintain long-term relationships with corporate clients, partners and key stakeholders., • Support marketing initiatives designed to increase visibility, drive visitor engagement and generate sales leads., • Contribute to campaigns targeting new audience segments, corporate clients and group organisers., • Bachelor’s degree in Business Administration, Marketing, Tourism, Communications or a related field., • Minimum 6 years of experience in sales, business development or partnerships within sectors such as culture, tourism, events, entertainment, hospitality or experiential venues., • Proven track record in corporate sales, group sales, venue sales or event sales., • Strong experience working with corporate clients, event agencies, tour operators, or educational institutions., • Demonstrated ability to generate leads, build partnerships and close sales opportunities., • Excellent communication, negotiation and relationship management skills., • Highly results-driven with a strong commercial mindset., • Comfortable working in a fast-paced, entrepreneurial and growth-oriented environment.

Sales Manager - Franchise On behalf of our client, a specialist business brokerage and M&A consultancy, we are seeking a proactive Franchise and Advisor Sales Manager. This pivotal role focuses on the strategic recruitment and growth of the organisation’s network across the UK, reporting directly to the Managing Director. The Opportunity The successful candidate will serve as the central point of contact for all recruitment activity regarding new franchisees and advisors. This role involves managing the end-to-end recruitment pipeline and contributing to the firm's long-term expansion plans. Key responsibilities include: Managing the full recruitment lifecycle, from initial qualification calls to onboarding. Planning and hosting Discovery Webinars to educate prospective partners. Developing targeted recruitment strategies to attract high-quality candidates in priority sectors and regions. Representing the brand at trade shows, networking events, and industry forums. Collaborating with the Managing Director on growth initiatives and the continuous improvement of recruitment processes. The Candidate Our client is looking for a well-rounded professional with a practical understanding of small business operations. Requirements and attributes: At least 3 years of experience in business ownership or outside transactional sales. Experience in franchise sales is considered an advantage, though not essential. High competency in CRM systems (ideally HubSpot) and Microsoft Office applications. Exceptional written and verbal communication skills with high attention to detail. Strong organisational and multitasking abilities, with the capacity to meet deadlines in a goal-oriented environment. A professional demeanour with the ability to manage external client relationships with absolute discretion. Why Apply This position offers an excellent opportunity for professional growth within a respected international network that maintains a family-owned environment. It is a role designed for a self-motivated individual who values initiative and innovation, providing significant potential for long-term career development. Location & Working Pattern This is a permanent, in-office position based in Mayfair, London. If you possess the required experience and are interested in this opportunity, please submit your application for consideration. Our client is an equal opportunities employer and welcomes applications from all suitably qualified individuals regardless of background.

About LendOps LendOps is a lending operations platform built specifically for bridging and specialist finance lenders. We handle the full deal lifecycle — from structured DIP intake through AI-assisted underwriting, credit committee workflow, document generation, and live portfolio monitoring. The platform is built. The technology works. We're now looking for the right commercial partner to take it to market. The Role This is a founding commercial position with equity participation. You will be the person who opens doors, builds relationships, and converts the right lenders into early adopters. This is not a traditional sales role. There is no script, no SDR team, and no inbound pipeline to work. What there is: a genuinely differentiated product, a flexible equity structure, and the opportunity to shape a company from the ground up. Who We're Looking For You have worked inside the bridging or specialist lending market — as a lender, underwriter, credit professional, or senior broker. You understand the operational pain of running deals across email and spreadsheets. You know people in this market who will take your call. Specifically: 5+ years in bridging finance, specialist lending, or private credit Existing relationships with lenders, credit directors, or MDs in the sector Comfortable having commercial conversations at senior level Track record of opening and closing — not just networking What You Won't Be Doing • Cold LinkedIn outreach, • Building slide decks, • Waiting for inbound leads The Structure Equity-based with flexible arrangements depending on experience and what you bring to the table. The conversation about structure starts with one question: who are you calling first? To Apply Skip the CV. Send a short message explaining your background in lending and who you'd be picking up the phone to.

About Refyne We are redefining recruitment across the Personal Care, Beauty, Aesthetics & Wellness space. We partner with ambitious businesses to source high-impact talent and make hiring feel seamless, and we guarantee our results every time! From entry-level to executive search, we bring market insight, global network depth, and a Refyned, high-touch approach. Whether you're building your founding team or hiring at scale - we're your people. Our Client Our client is a prestige beauty brand with a growing presence across luxury retail environments. Known for its refined approach to makeup and elevated product design, the brand focuses on thoughtful formulations, modern artistry, and exceptional client experiences. With a strong reputation within the premium beauty market, the business continues to expand within high-end retail spaces and is seeking passionate beauty professionals who can bring expertise, artistry, and outstanding service to every client interaction. Overview We are seeking a Assistant Business Manager to support the leadership and performance of a luxury beauty counter within a prestigious retail environment. Working closely with the Business Counter Manager, this role will help ensure the counter delivers exceptional client experiences, strong commercial performance, and consistently high brand standards. As a senior presence on the counter, the successful candidate will lead by example through expert product knowledge, artistry services, and elevated client service, while helping motivate the team and support the daily running of the business. This position is ideal for an experienced Senior Beauty Advisor or Supervisor looking to take the next step within luxury beauty retail. Key Responsibilities Drive Counter Performance • Support the Counter Manager in achieving and exceeding sales targets and KPI’s., • Identify opportunities to maximise sales through expert consultation and personalised service., • Encourage repeat business by building strong client relationships., • Support daily counter operations and maintain strong retail standards. Deliver Exceptional Client Experience • Provide tailored consultations and product recommendations., • Build a loyal client base through exceptional service and relationship building., • Deliver engaging product demonstrations and beauty services., • Create memorable in-store experiences that position the counter as a destination for premium beauty. Lead by Example • Act as a role model for service, professionalism, and product expertise., • Support the Counter Manager in motivating and coaching the team., • Contribute to a positive, collaborative team culture focused on delivering outstanding results. Maintain Brand & Retail Standards • Ensure the counter is always presented to the highest visual merchandising and hygiene standards., • Demonstrate strong product knowledge and communicate the brand’s philosophy and values., • Support in-store activations, product launches, and promotional events. Qualifications • Experience within luxury beauty, prestige cosmetics, or premium retail environments., • Previous experience as a Senior Beauty Advisor, Supervisor, or Assistant Manager., • Passion for beauty, artistry, and delivering exceptional customer experiences., • Strong commercial awareness and ability to contribute to sales performance., • Confident supporting and motivating a team in a retail environment., • Excellent communication and relationship-building skills., • Highly organised with strong attention to detail. Additional Requirements • Ability to work retail hours including weekends and peak trading periods., • Passion for delivering luxury service and premium beauty experiences., • A proactive and positive approach to teamwork and business performance. Compensation & Benefits • Competitive salary with commission or performance-based incentives., • Generous annual leave allowance., • Product allocation and employee discounts., • Access to specialist product and service training., • Career development opportunities within a growing premium beauty brand. Contact details for this role; Emily Bentley 07441341665

The Role WBD Group are seeking an Operations Business Partner to support their growing London team. Working closely with senior leaders, you’ll play a key role in keeping day‑to‑day operations running smoothly while helping to maintain an organised, welcoming, and high‑performing office environment. WBD has a number of exciting startups that will allow the application to apply its skills and help develop these companies into successful businesses. You’ll support a broad range of activities, including HR and recruitment, culture and engagement initiatives, finance administration, general team support, and occasional front‑of‑house duties. This role is ideal for someone proactive, organised, and comfortable juggling multiple priorities. We’re looking for someone who’s happy to roll up their sleeves and get stuck in wherever needed. In return, WBD Group offers a collaborative working environment and an attractive benefits package. • Salary: market leading, reviewed annually., • Generous holiday allowance: 34 days of leave in total, which includes bank holidays and bonus company holidays. Additionally, you will receive one extra day of leave for every three years of service, and any unused leave can be carried over., • Hybrid working: 3 days office-based, offering a balance of collaboration and flexibility., • Remote Working: Enjoy working anywhere for up to 2 weeks each year from a beach of your choice., • Pension: You’ll be auto-enrolled into the company scheme managed by Nest and receive a 3% contribution from us. We also offer: • Membership fees to a relevant professional institution., • CPD allowance for courses, conferences, and training aligned with business needs., • Cycle to work scheme., • Meaningful Projects – Contribute to landmark tall and high-risk buildings that shape the built environment., • Global Opportunities – Help us expand into international markets., • Social Calendar – Regular outings, team events, and a culture that celebrates success together. About WBD Group WBD Group is a specialist structural engineering consultancy delivering innovative, practical solutions for complex and high-profile buildings. We work on a wide range of projects across the UK and internationally, with expertise in tall buildings and high-risk structures. Our team combines deep technical knowledge with a collaborative, forward-thinking approach. Alongside our engineering work, we are developing our own digital tools and software to help drive the future of structural engineering. With planned expansion into global markets, including New York, WBD Group offers the opportunity to work on meaningful projects while growing your career in a dynamic and supportive environment. Joining WBD Group today means becoming part of our journey at a pivotal stage, with the opportunity to contribute, grow, and play a meaningful role as we expand and shape our future.

Luxury Retail Manager – Piccadilly, London The Whisky Shop is seeking a Retail Manager to lead our flagship Piccadilly store. This is an exciting role at the heart of the UK’s leading specialist whisky retailer. We are looking for a commercially minded leader with deep roots in London’s luxury or premium on/off-trade scene. This role requires someone who can drive sales, build meaningful relationships, and deliver a consistently high standard of in-store experience for our customers. Key Responsibilities • Lead and manage the day-to-day operations of the Piccadilly flagship store, ensuring a seamless, elevated customer journey at all times, • Drive sales performance, profitability, and KPIs through clear commercial focus and leading by example., • Continuously manage, develop and inspire a high-performing team, ensuring excellence in customer service, product knowledge, and sales execution, • Deliver ‘approachable’ luxury hosting, including customer welcome, storytelling, upselling, and closing high-value sales, • Build and maintain strong relationships with high-net-worth clients, collectors, and whisky enthusiasts, • Drive and grow in-store events, positioning Piccadilly as a destination for premium experiences and as a hub for our London-based Loyalty programme Members., • Oversee high store standards, visual merchandising, and stock management in line with our brand expectations Skills and Experience • Minimum 5 years’ experience in a senior retail or hospitality management role within luxury retail or premium environments, • Proven commercial track record, with strong experience managing margins and analysing sales performance data, • Natural salesperson with the ability to engage, upsell, and close across a diverse, high-value clientele, • Established network in London, with an existing client base or strong potential customer address book, • Credibility and confidence working with brands and suppliers, including hosting visits, whisky tastings and events, • Excellent communication skills across phone, email, and WhatsApp, with a focus on building long-term client relationships., • Entrepreneurial mindset with a proactive approach to business development, • Passion for premium whisky and spirits, with a desire to create exceptional customer experiences, • Confidence and enthusiasm for content creation, with experience across social media channels, is a strong advantage - with the ability to bring the Piccadilly store experience to life digitally Salary £40,000 - £60,000 depending on experience + discretionary six-monthly bonus If you think this sounds like you, and are ready to take ownership of one of our most iconic locations, we would like to hear from you.

Job Title: Sales Manager Salary: £60,000 - £80,000 (Base Salary) + Uncapped Commission Company Description BRS Cleaning Contractors is a specialist after-builders construction cleaning business with a strong reputation across the UK construction sector. Since its founding in 2013, we have grown rapidly, working with Tier 1 contractors and delivering high-quality handover cleaning services across a wide spectrum of project types — from residential and commercial developments to large public buildings. We are ISO 9001 certified, operate to high quality and health & safety standards, and place sustainability at the core of our operations. As we continue to expand, we are seeking a highly motivated, strategic, and results-driven Sales Manager to take full ownership of our commercial growth and pipeline development. Role Overview & Purpose As Sales Manager, you will be responsible for leading and executing BRS’s sales strategy across new and existing markets. This is a standalone role reporting directly to the Managing Director, with full responsibility and ownership of the sales function. You will act as the external face of BRS within the construction sector, developing relationships with contractors and developers, and converting opportunities into profitable, well-executed contracts. The successful candidate will be expected to take initiative, operate autonomously, and build a scalable sales function over time. Key Responsibilities Business Growth & Prospecting • Develop and execute a sales strategy aligned with BRS’s long-term growth objectives, • Identify, research, and target new clients including contractors, property developers, and facilities managers across the UK, • Build and maintain a robust pipeline of qualified opportunities, • Lead outreach initiatives including cold engagement, referrals, networking, and digital channels, • Qualify and prioritise opportunities based on strategic fit, margin, and risk Relationship Management & Client Retention • Build, nurture, and maintain long-term client relationships, • Act as the primary commercial point of contact for prospective and existing clients, • Identify cross-sell, upsell, and repeat business opportunities, • Work closely with delivery teams to ensure client satisfaction and high-quality project execution Tendering, Commercials & Delivery Alignment • Manage the full sales lifecycle: lead generation through to tendering, negotiation, and contract close, • Prepare and coordinate tender submissions, proposals, and commercial documentation, • Work with operations and estimating teams to ensure proposals are technically and commercially viable, • Leverage experience with preferred supplier lists and tender portals to access and secure opportunities Reporting, Forecasting & Strategy • Maintain CRM discipline and ensure accuracy of pipeline data, • Produce regular sales forecasts, reports, and performance dashboards, • Track key metrics including conversion rates, contract value, sales cycle length, margin, and client retention, • Provide market intelligence, competitor insight, and strategic input to senior leadership External Representation • Represent BRS at industry events, trade shows, and networking engagements, • Build and strengthen BRS’s presence within the UK construction sector, • Deliver presentations, client meetings, and commercial pitches with confidence and credibility, • Conduct regular site visits and client meetings across London and the broader UK What We’re Looking For: Skills & Experience Essential • Proven experience (typically 5+ years) in sales or business development within construction, facilities management, cleaning, or a related B2B sector, • Existing network within the UK construction or property development sector Experience in specialist service sectors such as construction cleaning or facilities maintenance, • Understanding of health & safety standards, quality systems, and tender compliance, • Experience operating across multiple regions within the UK, • Strong track record of winning medium to large value contracts, • Experience managing full sales lifecycles: lead generation, tendering, negotiation, and closing, • Experience working with preferred supplier lists and tender portals, • Strong commercial acumen, including understanding of margin, risk, and contract structures, • Ability to build relationships with contractors, developers, and key stakeholders, • Excellent communication, presentation, and influencing skills, • Analytical mindset with the ability to interpret data and drive informed decisions, • Highly self-motivated, target-driven, and comfortable operating autonomously, • Proficiency with CRM systems, • Valid UK driving licence What You’ll Get from Us • £60,000 - £80,000 base salary plus uncapped commission, • Full ownership of the sales function within a growing business, • Direct reporting line to the Managing Director, • Opportunity to shape and build a scalable commercial function, • Autonomy and influence within a focused and ambitious team, • Exposure to high-profile construction projects and Tier 1 clients, • Opportunity to contribute to a business known for quality, reliability, and strong delivery standards How to Apply: If you have a demonstrable track record of generating revenue, building relationships within the construction sector, and converting opportunities into profitable contracts, we would welcome your application. Please submit your CV and a concise cover letter highlighting your key achievements. Applications will be reviewed on a rolling basis. For more information, visit . Please note that we are not engaging recruitment agencies for this role.

Title: Sales Excellence Specialust Location: can be fully emote in UK (preference for them to meet the team onsite for team meetings if they can, in London or Reading) Type: Contract We are looking for a motivated and outcome-driven Sales Excellence Specialist to join our UK&ISE&O team to support the Financial Services teams current and forward-looking business goals. You will maintain a predictable Rhythm of Business (ROB) with cross-functional teams to ensure quality five-quarter (5Q) rolling business outcomes. You will work with Sales leaders to instill sales process discipline on pipeline health management, guide Sales Leaders on sales methodologies, and collaborate across roles and segments. This role is flexible in that you can work up to 50% from home. Top Must-Haves: • Data analysis/providing insights/interpreting data, • Stakeholder management- role will be aligned to Senior leader in the business Responsibilities • Business Partnership and Support – You will advise and contribute to sales teams/leadership on sales motions/strategies for opportunity management (e.g., up-sell, cross-sell, renewal, recapture). You will provide input on operationalising prioritised sales plays, support generating new business and accelerate the closing of existing opportunities, • Pipeline Health and Management – You will instill sales process discipline and adherence to standards and excellence in execution, or pipeline health. Sales Execution – You will support a coordinated rhythm of business that aligns segments, solution areas, and roles. • Sales Execution Transformation – You will support the landing of emerging and updated sales strategies, processes, and objectives to drive sustainable growth and improved sales performance and drive efficiencies. • Agile Planning You will support execution of always on planning activities in partnership with segment, accounts and operational leadership, supporting account planning, with enhanced SEL guidance and enabled motions • Sales Transformation - You will collaborate with team members to suggest actions to remove sales roadblocks, drive utilizations of investment, increase customer/partner facing time, and enhance seller/partner capability and effectiveness. Qualifications Required Qualifications (RQs) • Experience in sales, sales operations/management, account management, program management, business development, marketing, consulting, or a related field OR Bachelor's Degree in Business, Marketing, Sales, Finance, or related field • Experience in sales, sales operations/management, account management, program management, business development, marketing, consulting, or a related field OR equivalent experience.

Sales Excellence Specialist Location: London (Hybrid ) Contract: 6 months + potential 6‑month extension Start: ASAP We’re looking for a mid–senior Sales Excellence / Sales Operations Specialist with strong experience supporting senior stakeholders, driving pipeline discipline and owning Rhythm of Business (ROB) cadence in a fast‑paced, matrixed environment. You’ll partner closely with Sales Leadership to improve execution, forecasting accuracy and operational efficiency, while contributing to planning cycles and transformation initiatives — including embedding AI‑driven insights into sales processes. Key Responsibilities • Drive pipeline discipline & forecasting excellence, ensuring accuracy, hygiene and consistent execution across teams., • Own and orchestrate ROB cadence, tracking actions, risks and insights for senior leadership and cross‑functional stakeholders., • Support planning cycles, including forward‑looking financial year planning, account planning and ongoing business performance reviews., • Proven experience in Sales Excellence, Sales Operations, Sales Management, Program Management or similar within a fast‑paced, matrixed organisation (tech/cloud experience strongly preferred)., • Strong pipeline management, forecasting, reporting and data analysis skills — advanced Excel capability essential., • Confident partnering with senior stakeholders (SLT), providing insights, driving accountability and influencing decision‑making., • Demonstrated ability to work independently, manage multiple priorities and deliver high‑quality, guideline‑driven work under pressure. Please get in touch, if you would like to find out more!

Internal Business Development Manager | Specialist Lending Competitive Salary + Commission | Clear Career Progression Pathway This is an opportunity for a driven internal sales professional to join a high-performing specialist lender and play a central role in its continued growth. We are representing a multi‑award‑winning specialist lender, widely recognised for its clear, straightforward approach to short‑term finance. With a strong presence in the intermediary market, the business has built a reputation for reliability, consistency and quality of service to brokers nationwide. The Company This lender operates in a fast‑moving, entrepreneurial environment and is trusted by brokers for its speed of response, accessible decision-makers and collaborative culture. The internal sales team is fundamental to the business, acting as the primary point of contact for introducers and ensuring an excellent experience from enquiry through to completion. The Role The Internal Business Development Manager will sit at the heart of the commercial team, managing broker relationships, converting opportunities and driving case volumes. The position starts in a telephone‑focused role, allowing you to fully embed into the business, understand the products and develop strong broker relationships. There is a structured pathway to support your development, with the role evolving as your knowledge and experience grow. Key Responsibilities • Managing and developing relationships with new and existing brokers via telephone and email., • Converting inbound and outbound opportunities into completed deals., • Manage cases, working closely with underwriting and operations teams., • Building trusted relationships with intermediaries through consistent service and strong product knowledge., • Maintaining an accurate and well‑managed pipeline using CRM systems., • Achieving and exceeding personal sales and activity targets. Package • Competitive Salary, • Competitive and achievable commission structure., • Comprehensive training and onboarding within specialist lending., • Clear development structure and scope for career progression as the business continues to grow. Skills and Experience • 2–4 years’ experience in internal sales or telephone‑based BDM roles, • Exposure to specialist lending, short‑term finance or intermediary sales, • Confident communicator with a strong telephone presence., • Self‑motivated, proactive and commercially focused., • Comfortable managing multiple cases simultaneously in a target‑driven environment., • Willing to commit to an initial internal telesales period as part of long‑term development. Why Apply? This role offers the chance to become a key contributor within a respected specialist lender, working with experienced colleagues in a supportive and commercially focused environment. You’ll gain extensive exposure to the specialist lending market, develop lasting broker relationships and progress your career within a business that values performance, commitment and professionalism.

Sales Excellence Specialist (Contract) | London (Hybrid) Contract: 6 months (likely extension) Location: London – hybrid (approx. 2 days/month onsite) Rate: £235 per day Our global IT client is seeking a Sales Excellence Specialist to partner with senior sales leadership in a fast-paced, matrixed environment. This is a high-impact role focused on pipeline discipline, forecasting accuracy, and driving execution through a strong Rhythm of Business (ROB). Key responsibilities: • Partner directly with Sales Leadership to drive pipeline health, forecasting, and deal progression, • Own and run ROB cadence – calls, actions, risks, and alignment across teams, • Deliver data-driven insights to support decision-making and performance, • Support quarterly and forward planning cycles, • Improve sales processes, efficiency, and execution standards, • Help embed AI-driven insights and automation into sales operations Key requirements: • Strong experience in Sales Operations / Sales Excellence, • Proven ability to support senior stakeholders (SLT level), • Hands-on expertise in pipeline management, forecasting, and reporting, • Confident running ROB cadence in complex environments, • Advanced Excel & data analysis skills, • Experience in tech or cloud environments (preferred), • Self-starter who can drive outcomes independently If you’re a commercially-minded Sales Ops professional who enjoys working at pace and influencing senior stakeholders, this is a great opportunity to make an impact. Please consider applying as soon as you are able to as we will be shortlisting applications as we receive them.

Keen to join a premium Italian wine importer? This specialist wine agency focuses on Italian wines, connecting amazing producers and thirsty customers through their expertise and authenticity towards traditional wine making. We are seeking an enthusiastic and highly organised Sales Associate to join a small and dynamic team. This role combines sales support, account management and logistics coordination, requiring strong communication skills and the ability to manage relationships with both suppliers and customers in a fast-paced and exciting environment. If you know Italian wine and want to grow that knowledge, then get involved! What this role offers: • Competitive salary, dependent on experience., • End of year bonus based on personal and overall company performance, • Opportunity to grow and develop your wine knowledge Key Sales Associate Responsibilities: • Maintain strong relationships with customers and suppliers, • Support the growth and management of assigned accounts, • Coordinate orders and logistics to ensure efficient operations, • Provide high-quality customer service and communication, • Support the sales team and report to senior management Key Sales Associate Requirements: • C1/C2 level Italian and strong English proficiency, • Previous experience in the wine trade, • Strong IT skills, particularly in Excel, • Excellent organisational skills and attention to detail, • Proactive, reliable and able to prioritise effectively, • Strong communication and interpersonal skills, • Ability to work well under pressure, • Wine qualifications (e.g. WSET) are desirable If you are interested in having a chat about this role, please forward updated CV’s to Rupert at COREcruitment or call 0207 790 2666. COREcruitment is an international recruitment agency specialising in the service industry across the following sectors: - H.R. – Finance – Executive Search - Leisure – Fitness – Visitors Attractions - Events – Venues - Hotels – Coworking – Estate – Private Residences - Technology – Facilities Management – Property - Food Service – Care Services – FMCG - Retail – QSR - Chefs – Restaurants - Pubs – Bars - High-end - Members Clubs - Luxury Travel - Private Dining & Concierge - Food Hygiene - Health & Safety - Supermarket - Delivery - Supply Chain - Warehousing - Food Manufacturing

About the Company At Geobear, we’re building something incredible. Established over forty years ago, Geobear is a fast-growing ground engineering contractor working in various market sectors. We are looking for new people to join our business and be an integral part of our growth plans. We prioritise our values and provide a place where you can be yourself and thrive. Geobear offers opportunities for development, growth, and a remarkable career. What Sets Geobear Apart Geobear leads the industry with sustainable and efficient ground stabilisation solutions. Our advanced resin injection technology is a non-disruptive, faster, and more reliable alternative to traditional methods. Sustainability: Our eco-friendly solutions reduce the carbon footprint, addressing ground stabilisation issues worsened by climate change. Efficiency: We deliver projects swiftly with minimal disruption, ideal for businesses needing quick turnaround times. Innovation: Continuous innovation ensures state-of-the-art, effective, and sustainable solutions. Culture: We foster a supportive and inclusive culture where every team member can excel. Join Geobear and be part of a team that’s making a significant positive impact on the environment and the future of ground engineering. Our Vision and Values • Purpose: We enhance people’s lives and our planet’s future by bringing safety and stability for all., • Vision: To be the leading provider of sustainable, data-driven asset management solutions for the built environment. Our Culture If you are hungry for growth and open-minded about new ways of thinking and doing things, you might find it great working for Geobear. Our job is to solve problems for our clients, so the more proactive a problem solver you are, the better you will fit into our team of dedicated colleagues. About the Role If you are a people-oriented, technically-minded person who enjoys solving technical problems, winning new business, and growing existing relationships, then the role of an Area Manager at Geobear could be the perfect fit. It would be even more beneficial if you are technologically adept and conversant with online client interfaces. You will work mainly directly with clients, supported by technical experts with solid communication skills and experience in the delivery of advanced ground improvement methods. You’ll enjoy working to targets and tight timelines and take pride in delivering high-quality technical services and solutions to your clients. What sets Geobear apart from other companies in the industry is its leadership in non-disruptive ground improvement solutions using geopolymer technology. Geobear's innovative approach minimises disruption to the environment and to clients' daily operations, a key advantage over traditional methods. The use of eco-friendly resin solutions allows for faster, more efficient, and longer-lasting ground stabilisation and repair, addressing clay-related subsidence and combating issues exacerbated by global warming. Geobear’s commitment to sustainability and reducing environmental impact further distinguishes it from competitors. You’ll receive world-class sales and technical training through our specialist online learning system and in-person from members of the worldwide Geobear team. Requirements: • Technical sales experience, • 5+ years working in the construction industry, preferably in the residential buildings sector, • Relevant qualification in the construction, engineering, or surveying sectors (BSc / MSc / OND / HND / Degree, etc.), • Knowledge of subsidence problems in the UK, • Experience in customer-facing roles with evident customer care skills, • Experience with virtual technology operating systems, • A full driving licence, • Money motivation is a plus Duties: • Set weekly and daily activity and result targets and seek to exceed them, • Qualify new inbound opportunities Undertake online and in-person site visits, • Design projects Interpret site investigation, arborist and drain survey data to assist with producing detailed treatment designs, • Prepare pricing and quotation, • Follow up daily and accurately forecast expected order dates, • Input data in a timely manner to CRM system, • Ensure all orders received are ready for scheduling and delivery as quickly as possible, • Support with technical queries during delivery, • Support finance to collect cash from the client, • Liaise with complaint customers and perform complaint visits, • Follow company procedures, • Collect and act on feedback on the on site performance of your projects, • Contribute to sales process development, • Act as a flexible and proactive team member Salary Join us for a competitive base salary, generous commissions for top performers, exceptional earnings potential, comprehensive healthcare, pension, car allowance, and 25 days of annual leave plus bank holidays Attractive and competitive basic salary, generous commission structure, healthcare scheme, pension, car allowance, and 25 days annual leave plus bank holidays. Can earn 50k+ £ with commissions on top of base salary

Join a high-performing, collaborative team at LHH, where passion and purpose meet performance. As we enter an exciting new phase of growth, we’re looking for a dedicated Account Manager to support a UK-based Specialist Markets (private sector) client portfolio. This client-facing role sits within our Career Transition & Mobility vertical and forms part of our UK Sales team, working in close partnership with the Business Development Team. You will act as a trusted advisor to HR and senior stakeholders, helping private sector organisations support their employees through career transitions, workforce change and mobility, while building long-term, value-led partnerships. This role will support a diverse portfolio of clients, including: • Financial Services, • Retail, • Professional, Scientific & Technical Services, • Tech/Media, • Healthcare, • Manufacturing Reporting Relationships: • Head of Account Management, UK&I, • Account Management Team Lead Location: • London or Birmingham or Leeds In this role you can expect to As an Account Manager, your focus will be on nurturing and expanding existing client relationships. You'll oversee contractual relationships, drive revenue growth, and ensure an outstanding client experience. The Business Development team will focus on generating new opportunities, while you'll ensure client satisfaction, expansion opportunities and long-term retention. You’ll be expected to spend at least one day per week in our office to collaborate in person with your team and contribute to our vibrant work culture. In addition, regular face-to-face client meetings are a key part of the role - building strong relationships through genuine engagement and visibility. Key Responsibilities • Deliver a world-class client experience across a portfolio of private sector organisations, focused on retention, quality, and operational excellence, • Work closely with the Business Development Team to shape the strategic direction of each account, ensuring contract renewal and margin protection, • Use CRM and sales technology effectively, ideally Salesforce, to manage opportunities and pipelines, maintain accurate forecasting, and support data-led decision making and productivity, • Proactively manage client contracts, including timely reviews, renewals, variations and extensions, while identifying opportunities to expand services in line with client needs, • Develop a deep understanding of each client’s organisational context, procurement regulations, funding environment and workforce challenges, providing insight and feedback to enhance service engagement and impact, • Act as the primary point of contact for clients and internal stakeholders, coordinating operational support and ensuring a seamless client experience, • Build and maintain credible, trusted relationships with HR leaders, procurement teams and senior stakeholders, as well as internal delivery, operations and sales colleagues, • Support account growth and retention by identifying ways to expand our share of wallet and market presence, • Maintain accurate records in Salesforce, including client meetings, contracts, and contact details, • Collaborate cross-functionally with colleagues across LHH Career Transition & Mobility, LHH Recruitment Solutions and Penna, as well as our opportunity management and sales operations teams, to ensure successful client onboarding, programme rollout and ongoing delivery - fully aligned to agreed outcomes, service standards and broader client objectives Success Will Be Measured By • Performance against individual revenue, retention and account growth targets, • Successful contract renewals, extensions and service expansion within client accounts, • Timely and accurate implementation of services, • Client satisfaction and advocacy, measured through regular reviews, feedback and long-term partnership longevity All About You • A confident self-starter who can work autonomously while collaborating effectively within a high-performing team, • Strong commercial awareness, • An empathetic and resilient professional who can support HR teams through sensitive and high-impact transitions, • A commitment to in-person collaboration, with regular office presence and a willingness to meet clients face-to-face to build trusted, lasting relationships Our benefits include: • Flexible working model, • Private medical insurance (PMI), • Group personal pension plan, • Career support for family and friends, • 25 working days paid holiday with the opportunity to buy extra days off each year, • So much more! Contract: Fix-term Contract until Oct 2026 Contract Type: Full-time Hours: 37.5 per week Must have the right to work in the UK.

Position: Senior Services Coordinator (Membership Services) Location: London (Hybrid – High Holborn office with flexible home working) Compensation: £40K plus benefits There are roles that maintain operations and then there are roles that shape them. We are seeking a Senior Services Coordinator to join a high-impact membership organisation at the heart of the legal profession. This position sits at the centre of service delivery, business development, and stakeholder engagement, ensuring that a complex portfolio of member services runs not only efficiently, but intelligently. This is not a purely administrative role. It is a role for someone who can oversee systems, challenge processes, and quietly elevate standards. The Opportunity Reporting to the Head of Services, you will take ownership of the day-to-day management and continuous improvement of a diverse services portfolio. You will lead a small team, oversee operational delivery, and contribute to the development of new products, partnerships, and income-generating opportunities. From managing established platforms and schemes to supporting the launch of new initiatives, your work will directly influence both member experience and organisational performance. What You Will Do • Oversee the operational delivery of a portfolio of member services, ensuring consistency, quality, and efficiency, • Manage and develop Services Administrators, setting direction and maintaining high performance standards, • Identify opportunities to improve processes, mitigate risks, and strengthen service delivery frameworks, • Lead on research and analysis to inform new services, partnerships, and product development, • Support the creation of business cases, proposals, and financial forecasts, • Work cross-functionally with internal teams including Finance, IT, and Project Management to deliver new initiatives, • Build and maintain relationships with external suppliers, partners, and professional stakeholders, • Handle service-related issues and complaints with professionalism and sound judgement Who You Are • A highly organised operator with strong attention to detail and the ability to manage competing priorities, • Comfortable leading people, providing direction, and developing others, • Experienced in service delivery, operations, or membership-based environments, • Commercially aware, with an interest in product development and revenue generation, • Analytical in approach, with the ability to translate insight into practical improvements, • Confident engaging with senior stakeholders and external partners, • Calm, pragmatic, and solutions-focused under pressure What Sets You Apart You understand that effective services are not static they evolve. You are as comfortable improving an existing process as you are helping to design a new one. You balance operational discipline with forward thinking, and you recognise that strong relationships underpin every successful service. You don’t just maintain standards, you raise them. Why Join This is an opportunity to take ownership of a visible and impactful function within a respected professional body. You will work closely with senior leadership, influence strategic direction, and play a key role in shaping services that support an entire profession. Application If you are ready to take on a role that combines leadership, operational excellence, and strategic development, we would like to hear from you. Please send us your CV. To apply to this role please send your CV Due to the volume of applications we are only able to contact successful applicants. Therefore if you have not heard from us within 10 working days please deem your application as unsuccessful on this occasion. membershipbespoke is acting as recruitment business in relation to this role. membershipbespoke positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. membershipbespoke remains the only specialist recruitment organisation in the UK, which offers a dedicated service tailored to the needs of Trade Associations, Unions, Professional and Regulatory Bodies.

THE CLEINT Our client delivers a cloud-based payments and liquidity management platform that helps multinational organisations centralise global bank connectivity, automate outbound payments, and gain real-time cash visibility across complex enterprise environments. Trusted by global finance and treasury teams, our client enables organisations to modernise treasury operations, reduce risk exposure, improve liquidity positioning, and strengthen financial control across multi-entity, multi-ERP, and multi-bank infrastructures. Following recent executive leadership investment and strong private-equity backing, the business is entering a high-growth expansion phase across the UK and Europe, scaling its enterprise go-to-market capability to meet increasing demand from global CFO and treasury organisations. THE OPPORTUNITY We are hiring an Enterprise Account Executive in the UK to drive new customer acquisition and strategic expansion across large multinational organisations. This role is designed for a hunter-oriented enterprise seller comfortable leading complex sales campaigns into the Office of the CFO, Treasury, and Finance Transformation leadership. You will own territory execution end-to-end, from pipeline creation through contract close, positioning our clients’ specialized payments orchestration and liquidity visibility platform within complex enterprise treasury environments. Success in this role requires proactive demand creation, executive engagement, and disciplined enterprise account strategy execution. WHAT YOU’LL BE SELLING Our client provides two core enterprise SaaS solution pillars which preform best in in complex multinational environments. These are: • Global Payments Orchestration Platform - Centralizes outbound payments across subsidiaries, banking partners, and geographies into a single secure platform enabling treasury control and operational efficiency., • Liquidity Visibility & Cash Management Platform - Provides enterprise treasury teams with real-time global cash visibility across entities and jurisdictions, improving working capital efficiency and liquidity decision-making. KEY RESPONSIBILITIES • Own and execute a defined enterprise territory across the UK, including both existing customers and strategic prospects., • Develop and execute structured territory penetration strategies aligned to CFO-office buying motions., • Net-New Pipeline Generation, • Lead complex multi-stakeholder enterprise sales cycles, • Strategic Account Expansion, • Executive-Level Value Selling, • Cross-Functional Collaboration, • Forecasting & Pipeline Discipline IDEAL CANDIDATE PROFILE This role is designed for enterprise sellers with strong credibility inside treasury or CFO-office buying environments with: • 5+ years enterprise SaaS or enterprise software sales experience, • Demonstrated success closing complex multi-stakeholder deals into large multinational organisations, • Documented track record of self-generating pipeline, • Experience selling into: Office of the CFO, Treasury organisations or Finance transformation programs, • Experience leading 6–12 month enterprise sales cycles, • Strong history of quota attainment in hunter-oriented roles, • Ability to independently execute territory strategy, • Proven ability to maintain structured pipeline discipline WORKING MODEL • Remote – ideally commutable to London and with regular custimer visits WHY JOIN Our client is entering a major growth phase driven by a new CEO, CRO, and executive leadership hires. This creates a rare opportunity to join a category-specialist treasury infrastructure platform during a scale-up phase rather than a mature vendor plateau stage.

Recruitment Consultant Harmonic | Shoreditch, London | B Corp Certified Harmonic are hiring high-achieving graduates throughout 2026 to help us expand into new and exciting markets across the UK start-up and scale-up ecosystem. We are looking for ambitious, commercially minded individuals who want to build a long-term career in business development within high-growth industries. Many of our hires come from leading UK universities and have strong academic track records. We value intellectual curiosity, resilience, and a genuine interest in how businesses scale. Harmonic partners with Finance and Operations leaders across Europe’s most exciting organisations from Fintech, AI, Software and BioTech start-ups to major fashion brands, media businesses, record labels and consumer disruptors. Our network includes founders, CFOs and investors shaping the next generation of high-growth companies. As a B Corp Certified business, we are committed to building a high-performance company that balances commercial success with long-term impact and responsible growth. This is not a generic sales role. It is a structured commercial apprenticeship. The Role: Community Analyst is the first stage of Harmonic’s career development programme. The role combines: • Market mapping and sector research, • Direct business development with founders and finance leaders, • Building and owning a specialist candidate network, • Negotiation and commercial deal structuring, • Brand building and content creation within your niche You will develop deep expertise in a defined marketplace and take ownership of growing Harmonic’s presence within it. Performance is measured through clear, structured targets during training. The environment is competitive but collaborative. Those who thrive are driven, analytical and energised by measurable progress. Average time to first promotion: 3–6 months. Typical timeline to leadership responsibility: 18–24 months. Training & Development Your first 12 weeks consist of a structured training programme covering: • Commercial communication, • Negotiation strategy, • Market analysis, • Recruitment operations and compliance, • CRM and data integrity Following this, you will receive ongoing coaching from a dedicated in-house development lead, alongside access to a comprehensive online learning platform. We treat early career development seriously. The expectation is rapid progression for those who perform. Responsibilities • Build and grow a niche candidate community through phone and face-to-face business development, • Develop relationships with CFOs, founders, investors and senior stakeholders, • Source and deliver candidates for live vacancies, • Identify and convert hiring leads, • Maintain high-quality CRM data and market intelligence, • Create original market-specific content and marketing materials The Essentials • Strong academic track record (2:1 or above preferred), • Excellent written and verbal communication, • Analytical and lateral thinking ability, • Competitive, goal-oriented mindset, • Creativity and commercial curiosity, • Prior paid work experience (part-time or full-time) Package & Benefits – Second year: £50–65k – Third year: £70–100k • Annual bonus linked to values, • Private health insurance (Vitality), • 50% gym membership contribution, • Company weekend away, • Michelin Star lunches, • One-month paid sabbatical after five years, • Funded home working set-up, • Shoreditch office with rooftop terrace In line with Harmonic’s values of knowledge, community and respect we are creating a diverse work environment where all employees have equal opportunities. We encourage applications from all backgrounds, and everybody will be considered for roles regardless of race, religion, gender expression, disability, or sexual orientation. We are rapidly growing and are looking to continue to build a culture where difference is valued. Diversity connects us to our clients and the communities which we work within. We believe that diversity drives multiple points of view and helps us to be better.

Overview Hubble is one of the UK’s leading PropTech startups, recently acquired by international real-estate software company, Yardi, to continue changing the face of commercial property. We’ve built the best online platform to help businesses rent, manage and share office space. Our mission is to find the perfect home for every company. We’re on the lookout for an Account Executive to join our Office Advisory / Broker Team. You'll have several years of experience in the flex market in London. You should be willing to get stuck in, with a very ‘hands-on’ approach and work autonomously in a fast-paced, constantly changing environment. This role is an opportunity to operate at the forefront of the changing face of real-estate and use your skills to make an impact on the London market. Salary is negotiable depending on experience level Responsibilities • Be a Trusted Advisor: Stay up to date with London’s flexible office market trends, pricing, and availability to provide clients with expert guidance and competitive insights. This makes you a specialist in the real-estate industry and you can be relied upon for insights and local knowledge., • Client Relationship Management: Create and maintain relationships with medium and large businesses in the London area., • Handle Inbound Enquiries: Receive and prioritise inbound office leads generated from the Hubble site. Discuss requirements and send recommendations to clients. Drive conversion from lead to viewing., • Deal Negotiation & Closing: Lead negotiations between tenants and office providers, using your experience to get the best terms. Drive new business and revenue by successfully closing transactions and meeting or exceeding sales targets., • Cross-Team Collaboration: Work closely with the broader team including marketing, operations, and tech, to optimize the performance of the whole team., • Be in the Mix: Attend broker events to expand property knowledge and develop relationships with office operators/providers/agents. Requirements • Experience: Several years of experience in the flex market in London., • Sales & Negotiation Skills: Ability to demonstrate strong soft-skills in relation to sales and negotiation., • Tech-Savvy: Comfortable using new software and a frequent user and embracer of new technologies., • Team Player: High willingness to work within a highly functioning team, supporting and covering when required and keen to collaborate and positively contribute to team goals This role is hybrid working with minimum two days per week in the office in Waterloo, London. You will also need to attend ad-hoc events and viewings in London.

ABOUT KEY HEALTH KEY HEALTH (formerly Key Health Solutions) is a rapidly growing UK provider of medical equipment maintenance, specialist biomedical engineering services, diagnostic devices, and critical hospital technologies. Established in 2006, we have built a strong reputation for excellence by supporting over 1,000 NHS and private healthcare organisations nationwide. As both an established EBME services provider and the UK distributor for several international manufacturers, Key Health delivers reliable, cost‑effective, and high‑quality solutions tailored to the needs of modern healthcare environments. Our expertise spans biomedical engineering services, equipment maintenance, calibration, audits, equipment storage, estates support, consultancy, project management, and ISO certification support. Driven by innovation and strong customer partnerships, we continue to evolve to meet the changing demands of the healthcare sector while maintaining the highest standards of service, compliance, and clinical safety. ROLE OVERVIEW We are looking for a motivated and commercially driven Sales Manager with proven success in one or more of the following areas: Biomedical engineering services (PPM, repairs, comprehensive contracts, field service support) Biomedical test equipment (e.g., safety analysers, electrical testers, capital test systems) Medical device sales, ideally in Urology, ENT, or Ophthalmology While we understand that very few candidates will have experience in all these domains, the ideal candidate will bring strong sales capability, industry relationships, and a proactive approach to developing new business. KEY RESPONSIBILITIES Sales & Business Development · Drive revenue growth across service contracts, biomedical test equipment, and clinical devices · Identify and develop new opportunities within NHS Trusts, private hospitals, clinics, and OEM partners · Deliver compelling proposals and commercial presentations to clinical, EBME, procurement, and operational teams · Expand our footprint in key specialities: Urology, ENT, Ophthalmology, and diagnostic services · Manage the full sales cycle from lead generation to close Account Management · Build strong, long-term relationships with customers and industry stakeholders · Maintain regular contact with existing clients to ensure satisfaction, renewals, and upsell opportunities · Collaborate with the UK Operations Manager to align sales activities with service delivery Market & Product Strategy · Provide commercial insights to support pricing, product development, and market positioning · Attend industry exhibitions, EBME events, and manufacturer training sessions · Maintain expert knowledge of product lines and competitor offerings Internal Collaboration · Work closely with engineering, operations, and senior leadership teams to ensure seamless customer experiences · Support marketing campaigns and contribute to sales forecasting and planning ESSENTIAL EXPERIENCE AND SKILLS We recognise this is a niche industry with varied backgrounds. Candidates with strong performance in at least two of the areas below are encouraged to apply. Experience · Proven sales success in the medical devices or biomedical engineering sector · Experience selling maintenance contracts, field engineering services, or test equipment highly beneficial · Existing relationships with NHS EBME departments, procurement teams, or private hospital groups · Experience in Urology, ENT, Ophthalmology, or diagnostic imaging equipment is a strong advantage Skills · Strong technical understanding of medical devices and biomedical workflows (training provided where needed) · Excellent communication, presentation, and negotiation skills · Ability to manage a full sales cycle autonomously · Commercial mindset with a structured, data‑driven approach to pipeline management WHAT WE OFFER · Competitive salary + commission structure · Car allowance · Supportive environment with opportunities for training and professional development · The chance to shape the growth of a rapidly expanding business with a strong reputation in the UK healthcare market · Ability to influence future product lines and services as the company scales

About the Company Ant International’s Antom is a leading provider of payment processing services for merchants worldwide. Antom offers comprehensive, vertical-specific digital payment solutions tailored to meet the needs of merchants of all sizes. Currently, Antom supports merchants across over 40 countries and regions, providing access to hundreds of payment methods globally. In addition to payment processing, Antom delivers digital marketing solutions through A+ Rewards—an adaptable marketing mini program/SDK integrated into e-wallets and payment apps. This platform enhances interactions between brands and customers, enabling global merchants to distribute a wide range of discounts to users of various digital payment platforms, ultimately helping them acquire and retain consumers. Job Overview We are seeking a results-driven Hunter to spearhead Antom Europe’s direct merchant acquisition within the high-value digital-first economy. You will own the end-to-end sales cycle for a targeted portfolio of mid-market to enterprise clients whose core operations and revenue are generated online. Your focus will be on securing new clients within high-growth verticals such as streaming platforms, online gaming studios, digital subscription services, and premium content platforms. You will leverage your deep sector expertise to promote our tailored payment, payout, and embedded finance solutions, directly addressing the complex monetization challenges of digital businesses. Key Responsibilities • Vertical-Focused Client Acquisition: Proactively identify, target, and secure new merchant partnerships with digital-first mid-market and enterprise businesses where the primary revenue is derived from online content, software, or service delivery., • Full-Cycle Sales Ownership: Employ a strategic, hunter-minded approach to build and manage a robust pipeline. Navigate complex sales cycles from prospecting to close, consistently delivering against quarterly and annual targets for new logo acquisition., • Consultative Solution Selling: Act as a trusted advisor and sector expert on Antom’s payment stack and group services. Articulate the value of our solutions for high-performance recurring billing, in-app purchases, cross-border payouts, and embedded financial products., • Strategic Collaboration: Work seamlessly with cross-functional and group teams—including product, solution engineering, and specialist sales—to develop compelling proposals and ensure a superior client implementation experience., • Market Intelligence: Maintain authoritative knowledge of trends within the digital-first economy, including competitor activity and relevant regulatory landscapes. Use these insights to inform strategy and position Antom as the expert partner for digital monetization. Qualifications & Experience • Proven track record as a Hunter with direct sales experience in payments, fintech, or SaaS, specifically targeting mid-market and lower-enterprise, digital-first companies., • Deep understanding of the payment, operational, and growth challenges specific to digital content and service businesses (e.g., optimizing recurring billing, managing global payouts)., • Demonstrable experience selling complex solutions to monetization leads, heads of finance, or technical decision-makers., • Ability to operate effectively as an independent contributor (IC), managing a strategic pipeline with minimal supervision., • Excellent negotiation, communication, and executive presentation skills., • Proficient in English; proficiency in another European language is a plus. Join us in shaping the future of the payments sector through strategic partnerships and innovative solutions!

About Unilink Unilink Software is a fast-growing international company and a leading provider of innovative, award-winning software solutions for the criminal justice sector. We specialise in empowering governments and private organisations worldwide to enhance security, streamline operations, and deliver more effective, humane rehabilitation of individuals in their care. Our mission is to create trusted technologies that enable justice systems to work better. We foster a culture of innovation, continuous improvement, and social responsibility—supporting our staff, our customers, and the communities we serve. Our solutions reduce administrative burden, improve information flow, and help implement digital pathways that promote secure, rehabilitative environments. With offices in London, Southampton, and Newcastle—and a growing presence across Europe and Australia—we are scaling fast and looking for ambitious individuals to grow with us. We offer a supportive, dynamic and flexible work environment, competitive salaries, where driven individuals can thrive and make meaningful impact. Business Development Consultant – Hybrid Role We are looking for an experienced and driven Business Development Consultant to join our team. Operating in a specialist sector with long sales cycles, this role demands both a hunter's mindset and a farmer's persistence—someone who can win new business and nurture strategic relationships. You’ll be responsible for identifying and developing opportunities, crafting compelling value propositions, and converting prospects into clients. Your focus will be on driving net new revenue—whether through breaking into new accounts or expanding existing ones—while helping shape our growth trajectory. You’ll thrive in a complex, consultative sales environment, be deeply customer-focused, and passionate about AI and digital transformation. Key Responsibilities: • Identify and engage new business opportunities across targeted verticals., • Build and maintain a strong pipeline through outbound activity, networking, and market research., • Develop tailored proposals aligned with client challenges and Unilink’s solutions., • Lead the full sales cycle from first contact to contract close., • Collaborate cross-functionally with business development, product, marketing, and technical teams., • Represent Unilink at industry events, webinars, and client meetings., • Maintain accurate CRM records, pipeline forecasting, and sales reporting. What We’re Looking For Essential: • 3+ years of experience in B2B software or SaaS sales, ideally within the public sector, justice, or institutional markets., • A track record of consistently meeting or exceeding sales targets in complex sales cycles., • A genuine interest in AI, automation, and digital transformation—ideally with hands-on use in your current role., • Excellent communication, presentation, and negotiation skills., • Highly self-motivated, results-driven, and comfortable working autonomously., • Experience selling into government or regulated sectors., • Familiarity with CRM tools (e.g. Sugar, HubSpot)., • Understanding of AI/ML applications in enterprise environments. This is a great opportunity to join a mission-driven, rapidly growing tech company where your work makes a real impact on public services, society, and lives. If you're passionate about transforming justice through technology, we’d love to hear from you.

Bullion House is a specialist UK dealer in gold and silver bullion and collectible coins, serving a broad client base ranging from first-time investors to experienced collectors and high-net-worth individuals. Operating from Gallery House at 50 Baker Street, we combine the professionalism of an investment firm with the personal, high-touch service expected in the world of luxury goods and collectibles. Our premises are designed to offer a discreet, secure, and welcoming environment where clients can discuss investments, view rare pieces, and complete transactions with confidence. As our business continues to grow, we are looking to hire a sales executive who will play a central role in delivering this experience. The Role: This is a highly visible, client-facing position and a key part of our day-to-day operations. You will be the first point of contact for inbound leads looking to invest in precious metals. The role will suit someone who enjoys responsibility, takes pride in presentation and is comfortable engaging with a wide range of people - from curious newcomers to seasoned investors and collectors. You will be required to present portfolio opportunities to clients and guide them through the sales process from start to finish. We offer a rare opportunity to work at the intersection of investment, luxury goods, and collectibles in a prestigious central London location. You will be trusted with real responsibility, have daily interaction with an interesting and diverse client base, and play a crucial role in shaping how our company is experienced by clients. For the right person, this is a chance to become a valued, long-term member of a growing, specialist business where professionalism, discretion, and excellence truly matter. Day-to-Day Responsibilities Sales Role ● Act as the first point of contact in actively selling physical precious metals. ● In person and phone-based selling to new and existing inbound leads. ● Build and develop relationships with HNW investors ● Answer incoming phone calls, identify caller needs, and provide guidance in the precious metals market. Required Skills ● Excellent verbal and written communication skills. ● Presentable, friendly, and consistently professional demeanour. ● Ability to adapt to and deal with a wide variety of people, including: o First-time investors and collectors o Experienced investors and collectors o High net-worth investors ● Excellent spoken and written English ● Confident and professional telephone manner ● Trustworthy, discreet, and of good standing (clean criminal record required) ● Strong ability to multitask and prioritise effectively ● Highly organised and detail-oriented ● Right to work in the UK Desired Experience & Characteristics ● Previous telephone sales experience is preferred but not required. ● Experience within a luxury goods, investment, or high-value environment is strongly preferred (e.g. jewellery, watches, gold & silver bullion, investment institutions, art galleries, or collectibles) ● Resilient worth ethic. ● A genuine interest in or passion for gold and silver coins and/or the world of high-end collectibles is a plus. To apply, please submit your CV and a short cover note explaining why this role interests you and why you would be a strong fit for Bullion House and Gallery House.

ABOUT US Our philosophy at The Travel Corporation (TTC) is simple, we create enriching experiences for travellers by combining an unbeatable mix of exceptional service and quality at great value. As a global business with over 100 years of experience in the travel industry, our ethos of being ‘Driven by Service’, ensures we keep our values of passion, people and purpose at the heart of everything we do - designing and running immersive, innovative and responsible travel experiences for our guests across 70 countries. Join us in creating life-changing moments for every guest across our award-winning brands and experience the TTC difference. OUR VALUES • Driven by service, • An inherent passion for travel, • Commitment to our customers and to our people, • Commitment to social responsibility and our 5-year sustainability strategy POSITION SUMMARY The Supplier Relationship Manager is responsible for completing all aspects of contracting within the EMEA region on behalf of the brand. This includes, but is not limited to, Dining Experiences, Venues, Transport suppliers, Local Guides, Sightseeing services, Local Agents. The role requires strong negotiation skills combined with a creative approach to secure the best possible deals within budget. All activities must comply with the brand guidelines and meet the highest health and safety standards. KEY RESPONSIBILITIES • Build and maintain strong, long-term relationships with suppliers, • Act as the main point of contact, ensuring smooth communication, effective negotiation and quick resolution of issues, • Negotiate contracts, rates, and terms that align with budget and business goals, • Ensure all rate agreements, pricing models, and commercial terms are well-documented and clearly communicated to both internal stakeholders and suppliers, • Source new suppliers and ensure these are of the required standards to satisfy the specific demands of the brand, • Collaborate with cross-functional teams (e.g. finance, operations, product) to ensure they are up to date with any changes related to suppliers. Address any quality issues and answer promptly and efficiently any queries regarding contracted suppliers., • Lead supplier onboarding and exit processes, ensuring smooth transitions, • Ensure all suppliers comply with legal, insurance, and safety requirements, • Understand the contracting region, the supplier and the competitive landscape, • Train and coach a Supplier Relationship Specialist and/or a Contracting Support Administrator, • Maintain an environment which supports the spirit of teamwork and where team members are committed, loyal and take pride in working for the company ROLE SUCCESS CRITERIA, EXPERTISE & SKILLS • Strong negotiation, communication and relationship building Skill, • Fluent in English. Very good level of French and /or German is a must, • Proven track record of negotiating rates and terms with ground service providers, • Ability to manage multiple suppliers and deadlines simultaneously, • Flexible and adaptable to changing priorities, • Highly organized with attention to detail and follow-through, • Ability to understand the need to meet agreed targets and deadlines whilst remaining positive, confident and approachable TRAVEL & OTHER REQUIREMENTS • Previous experience in the river cruise industry is an advantage, • Work Location: London - Hybrid (office & remote), • Travel: International travel required, attend Trade shows and business events, • Driving license, • Excellent knowledge of Microsoft Office Package

Process Improvement Specialist (LawTech) Our US law firm client is seeking a Process Improvement Specialist (LawTech) to drive operational excellence by analysing and redesigning legal and business workflows in their London office. In this role, you will act as a bridge between end-users and technical teams, blending hands-on project delivery with effective change management. • Salary to £55,000, • £100 monthly employee contribution that can be used for lunch or other expenses, • Free lunch every Wednesday, discretionary bonuses, and more!, • 09:30-17:30 (Monday-Friday), • Hybrid working (4 days in the office / 1 day remote) Key Responsibilities of the Process Improvement Specialist (LawTech): • Map current-state workflows, identify friction points, document requirements, and design improved procedures using appropriate methodologies., • Partner with Innovation and IT to deploy and integrate tools (e.g., document automation, AI-enabled review, collaboration platforms)., • Serve as liaison between lawyers, business stakeholders, and delivery teams., • Triage, escalate, and coordinate resolution of user issues and enhancement requests., • Contribute to cross-functional initiatives (practice groups, Pricing, Practice Management, LPM, KM)., • Run workshops, focus groups, and feedback loops., • Develop training and 1:1 coaching., • Monitor usage to surface insights and iterate. Skills & Requirements of the Process Improvement Specialist (LawTech): • Law firm experience in business analysis, process improvement, and legal operations., • Ability to translate complex requirements into clear, actionable solutions., • Familiarity with legal tech platforms and collaboration tools., • Knowledge of process improvement methodologies and KPI/benefits tracking., • Strong analytical skills and comfort working with data.

Your new company A well-established housing association is seeking a lawyer with housing litigation experience to join its legal team for the next 6 months. The organisation plays a vital role in supporting communities across London and is committed to delivering safe, secure homes and a high-quality service to residents. With ongoing organisational transformation and a focus on strengthening service delivery, this is an exciting time to join the team. Your new role You will provide legal advice on housing management matters while leading and supporting a team of four paralegals. Acting as a trusted adviser to operational colleagues, you'll help manage legal risk and ensure cases are handled effectively key responsibilities will include: • Managing your own caseload of housing litigation matters (possession, ASB, disrepair, injunctions, tenancy breaches, leasehold issues, fraud, subletting and rent/service charge recovery), • Supervising the team's casework, • Managing relationships with panel solicitors and monitoring legal spend, • Delivering legal training and supporting improvements to legal processes, • Representing the organisation in court and at external meetings What you'll need to succeed • Qualified solicitor with substantial PQE in housing litigation., • Experience gained within a housing association, local authority, or specialist social housing practice is essential., • Experience supervising legal casework and supporting junior team members, • Excellent judgement and the ability to manage risk in a practical, proportionate way, • Strong communication skills with the ability to influence and advise non-legal colleagues, • A proactive, organised, and collaborative working style Experience working in a resident‑focused or regulated environment would be advantageous. What you'll get in return • Hybrid working: Tuesday and Wednesday in the office, • The opportunity to lead a legal team supporting frontline operations, • Meaningful, community‑impacting work within a values‑driven organisation, • A collaborative, supportive working environment What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays

Contract Type: Public only Consultant Contract 2023 (Temporary, Full-Time, 37 hours per week) Remuneration: €233,527 – €280,513 per annum (DOE) Overview An excellent opportunity has arisen for a Consultant Microbiologist to join a high-quality, ISO-accredited regional microbiology service providing clinical, infection prevention & control, and antimicrobial stewardship support across multiple acute hospitals and community services. Key Responsibilities • Provide clinical microbiology and infection prevention & control services to acute and community healthcare settings., • Participate in a regional antimicrobial stewardship programme and lead relevant initiatives., • Supervise laboratory operations, ensuring quality and timely reporting., • Participate in clinical audit, research, and teaching of medical trainees and other healthcare professionals., • Engage in ongoing professional development and quality assurance programmes., • Participate in the 1:5 on-call rota for out-of-hours service provision. Requirements • Specialist registration (or eligibility for registration) on the Specialist Division of the Register of Medical Practitioners maintained by the Medical Council of Ireland in the specialty of Microbiology., • Proven experience in clinical microbiology, infection control, and antimicrobial stewardship., • Strong leadership, teamwork, and communication skills., • Commitment to continuous quality improvement and patient safety., • Access to transport as travel across sites may be required. Additional Information • Annual leave: 30 working days., • Pensionable post under the HSE superannuation scheme., • Appointment subject to medical and character clearance.

Biomedical Scientist Stem Cell Laboratory Location: London, W1G Hours: 37.5 hours per week Salary: £20-£26phdepending on shift pattern Contract Type: Temporary Job Summary We are currently seeking an experienced HCPC Registered Biomedical Scientist to join a specialist Stem Cell Laboratory within a leading healthcare provider. This role will support the Stem Cell Laboratory Manager in delivering a safe, efficient, and high-quality service, ensuring all scientific and regulatory standards are consistently met. The successful candidate will ideally have knowledge or experience in stem cell transplantation and will play a key role in the processing, storage, and handling of haematopoietic stem cells. Key Responsibilities • Support the Stem Cell Laboratory Manager and senior team in delivering day-to-day laboratory operations, • Ensure compliance with policies, procedures, and standard operating procedures (SOPs) in line with regulatory requirements (HTA, JACIE, ISO 15189), • Process donor lymphocytes and haematopoietic stem cells from bone marrow and peripheral blood for transplantation, • Coordinate the collection, transport, receipt, and handling of cellular products, • Perform aseptic techniques and cryopreservation within a sterile GMP-compliant environment, • Manage storage and documentation of cryopreserved cells, ensuring accurate record-keeping, • Support the safe operation and maintenance of liquid nitrogen storage systems, • Conduct laboratory testing, including flow cytometry, • Accurately report and communicate results in a timely manner, • Maintain, troubleshoot, and ensure functionality of laboratory equipment, • Participate in audits, quality assurance (QA), validation, and risk assessments, • Contribute to research and development activities within the laboratory, • Assist with external assessments including HTA, JACIE, and UKAS ISO 15189 General Duties • Perform routine laboratory bench work and support daily operations, • Assist in prioritising workload to ensure timely processing of urgent cases, • Maintain accurate data entry within laboratory information systems, • Participate in quality management systems and continuous improvement initiatives, • Ensure compliance with infection control, health & safety, and data protection policies, • Support stock control and equipment validation processes, • Act as a role model and support junior staff where required, • Deliver excellent customer service and maintain effective communication with colleagues and stakeholders Requirements • HCPC Registered Biomedical Scientist (essential), • Experience within a laboratory setting, ideally in stem cell or transplantation services, • Knowledge of HTA, JACIE, and ISO 15189 standards, • Experience with aseptic techniques and cryopreservation (desirable), • Strong attention to detail and ability to maintain accurate records, • Excellent communication and teamwork skills, • Ability to work independently and manage workload effectively Why Apply? This is an excellent opportunity to join a highly specialised and supportive clinical environment, contributing to life-saving stem cell transplantation services while developing your expertise in a cutting-edge laboratory setting. For more information, please contact Fel on 07442 038239

Location: Knightsbridge 1, London, UK (Zone 1) Company Description: Metabolic is a hybrid digital therapeutics company addressing the global metabolic health crisis by combining innovative data science with compassionate, human-centric care. With a first-principles approach, we empower patients to achieve sustainable behavior change through an integration of advanced technology and personalized support. Having established a strong foundation in metabolic health, we are thrilled to offer specialized metabolic health services now operating from our London branch. I. Job Summary: We are seeking an experienced, strategic, and clinically strong Lead Pharmacist to lead pharmacy operations at our London facility. This role operates within a CQC-regulated private clinic environment. The pharmacy function supports on-site patient care under CQC medicines management frameworks, rather than as a GPhC-registered retail or dispensing pharmacy premises. The clinic serves on-site patients only and does not operate as a walk-in or NHS-facing service. As the clinical lead for pharmacy, you will ensure full regulatory compliance, the highest levels of patient safety, and clinical excellence in a technology-enabled clinic specialising in metabolic health, weight management, and endocrinology. II. Key Responsibilities: 1.Clinical Leadership & Compliance: • Regulatory Accountability: Act as the designated clinical lead for pharmacy services, ensuring safe management of medicines in line with CQC's Single Assessment Framework (Quality Statements), UK medicines legislation, and GPhC standards of professional conduct., • Clinical Validation: Perform expert clinical screening and validation of prescriptions, with a specific focus on GLP-1 receptor agonists, diabetes medications, and hormone replacement therapies., • Governance & Audit: Lead quality assurance and risk management initiatives, including preparation for CQC inspections and maintenance of robust SOPs aligned to modern regulatory expectations., • Controlled Drugs: Take ownership of medicines governance, including controlled drug management, storage, documentation, and incident reporting and significant event analysis in line with CQC duty of candour requirements., • Prescribing Governance: Support the Medical Director in oversight of prescribing governance, including prescribing audits, formulary management, and medicines optimisation across the clinical team. This includes reviewing and supporting safe prescribing by doctors and independent prescribers within the clinic., • Leadership: Lead, coach, and mentor a multidisciplinary pharmacy team, fostering a culture of clinical excellence and accountability., • Supply Chain: Oversee procurement, inventory management, and stock optimisation for specialist metabolic medications to ensure efficient and sustainable operations., • Strategic Partnerships: Build relationships with specialist referrers and private GP practices to support integrated metabolic care pathways., • Commercial Performance: Balance operational and financial performance within a patient-safety-first framework, including margin management and data-driven decision making on procurement and formulary choices. III. SOP Development & Pharmacy Application Support The Lead Pharmacist will partner with the Medical Director and Operations Manager to build and maintain a gold-standard pharmacy governance framework within CQC requirements and GPhC regulatory standards. 1.Audit & Policy Review: • Comprehensive Gap Analysis: Evaluate all existing medicines management SOPs (prescribing, storage, CDs, and waste) against UK legislation and CQC standards., • Clinical Protocol Validation: Review specialist protocols for GLP-1s, HRT, and diabetes medications to ensure clinical safety., • Framework Design: Draft and implement a cohesive, version-controlled SOP library using accessible language for the multidisciplinary team., • Compliance Training: Establish a formal staff training and sign-off process to ensure procedural adherence., • GPhC-Aligned Design: Draft and implement a cohesive, version-controlled SOP library that meets GPhC registration and inspection criteria., • Operational Partnership: Provide direct support to the Operations Manager and NI to satisfy all CQC requirements, including the ongoing maintenance of the Statement of Purpose and mandatory regulatory filings., • Governance Integration: Maintain a live register of audits, policies, and regulatory correspondence to ensure "always-on" inspection readiness., • GPhC Registration: Current registration with the General Pharmaceutical Council (GPhC) as a Pharmacist., • Experience: Minimum 5 years post-registration experience, with at least 2 years in a leadership role within private healthcare or a specialist clinic., • Education: Bachelor's degree or MPharm in Pharmacy., • Regulatory Knowledge: Deep understanding of CQC medicines management standards, CQC duty of candour obligations, and GPhC principles, Medicines Act 1968, Human Medicines Regulations 2012, Misuse of Drugs Act 1971, Misuse of Drugs Regulations 2001, UK GDPR Data Protection Act 2018, • Demonstrable financial awareness, including experience of procurement, margin management, or budget oversight within a clinical setting., • RTW: British National - no sponsorship is available Highly Desirable / Preferred • Prescribing Status: GPhC-registered Independent Prescriber (IP) with experience in metabolic health or weight management., • Clinical Specialism: Specialist interest in endocrinology, diabetes, or chronic disease pharmacotherapy., • Digital Health: Exposure to technology-enabled pharmacy systems and electronic prescribing platforms in a private healthcare setting. V. Skills & Attributes: • Excellent clinical judgement with a patient-safety-first mindset., • Strong ability to balance operational and financial performance without compromising clinical standards., • Highly organised and comfortable working in a fast-growing, innovative health-tech environment., • Collaborative and confident working alongside medical directors, specialist clinicians, and multidisciplinary teams., • Proactive approach to governance, audit, and continuous improvement. VI. Benefits • Remuneration: Competitive salary, • Annual Leave: 25 days annual leave, • Professional Fees: Full coverage of GPhC individual registration and renewal fees., • Development: Support for specialist training and professional development in metabolic medicine., • Bonus: Performance-related bonus scheme, reviewed annually, based on the achievement of agreed operational, governance, and service development objectives. Bonus payments are entirely discretionary, non-contractual, and will never be linked to prescribing volumes, medicines sales, or any clinical decision making. Full details of the scheme will be provided at offer stage.

Position Overview We are seeking a motivated and detail-oriented individual to join our team as a Patient Coordinator. In this role, you will play a vital part in supporting both the Patient Care team by providing administrative and operational assistance. This position offers an exciting opportunity to contribute to the efficient functioning of our clinic and ensure a seamless experience for our patients. Key Responsibilities Administrative Support: • Assist in managing administrative tasks related to patient appointments, including scheduling, rescheduling, cancellations and billing, • Maintain accurate and up-to-date patient records and documentation within the clinic's systems, • Handle incoming inquiries from patients, providing assistance and information as needed Patient Booking and Communication • Communicate with patients via phone and email, confirm details, and provide pre-appointment instructions, • Ensure timely and effective communication with patients regarding appointment changes, reminders, and follow-up care instructions, • Coordinate with the clinical teams to prioritise patient bookings and manage appointment schedules efficiently Operational Support • Assist in updating and maintaining operational procedures, protocols, and guidelines to optimise workflows and enhance patient care delivery, • Collaborate with cross-functional teams to identify areas for improvement and implement solutions to enhance operational efficiency Project Assistance • Undertake small-scale projects and initiatives as assigned to support strategic objectives and operational excellence, • Where support is needed, help with conducting research, gather data, and prepare reports to facilitate decision-making and project planning processes Requirements • Previous experience in a healthcare or clinic setting, particularly in patient administration or operations support roles, • Excellent communication skills, both verbal and written, with a professional and empathetic demeanour, • Strong organisational and time management abilities, with a keen attention to detail, • Proficiency in using computer systems and software for data entry, scheduling, and document management, • Flexibility to adapt to changing priorities and willingness to take on new responsibilities as needed About UK Vein Clinic UK Vein Clinic are a team of leading vascular surgeons and specialist practitioners that are dedicated to providing high-quality patient outcomes using minimally invasive varicose vein and thread vein treatment techniques. With varicose vein treatment increasingly restricted within the NHS, UK Vein Clinic was created to deliver accessible options to patients at a price that’s fair. Driven by the latest evidence and technology, we’re really proud to be helping our patients get back to doing the things they love most. We’re an organisation that’s driven by our patients, and giving them the best experience and outcome possible.

Operations Manager – Specialist Community Services £48,000 + Performance Bonus (OTE £55,000+) Hybrid | Croydon | Full-Time | Permanent Are you an experienced operational leader with a track record of delivering high-performing healthcare services? Do you thrive in fast-paced environments where you can take ownership of service delivery, team performance, and continuous improvement? We are partnering with an ambitious, rapidly growing independent healthcare provider delivering NHS community services across London and the South East. With established and expanding contracts in ENT and Dermatology, they are seeking an accomplished Services Manager to oversee the operational, financial, and strategic performance of a portfolio of NHS community services. This is a high-impact leadership role, reporting directly to the Chief Operating Officer, offering the opportunity to shape service delivery, drive performance, and play a key role in the organisation’s continued growth. The Opportunity As Services Manager, you will take full accountability for the operational management, profitability, and performance of multiple NHS community contracts. You will lead multidisciplinary teams, optimise patient pathways, and ensure the delivery of safe, efficient, and high-quality services. You will work closely with clinicians, commissioners, and internal stakeholders to enhance patient outcomes, maximise operational efficiency, and deliver against contractual and financial targets. Key Responsibilities • Lead the day-to-day operational delivery of ENT and Dermatology services across multiple clinic locations, • Take ownership of the full patient journey, from referral through to discharge, ensuring seamless and compliant service delivery, • Manage service performance against KPIs, contractual requirements, and NHS waiting time standards, • Optimise clinical capacity, workforce planning, clinic scheduling, and resource allocation, • Maximise referral activity and ensure services are appropriately positioned to meet demand, • Oversee clinic location sourcing, negotiation, and performance management, • Monitor, analyse, and improve operational data, identifying trends, risks, and opportunities, • Build and maintain strong relationships with commissioners, clinicians, trusts, local authorities, and partner organisations, • Drive service improvement initiatives to enhance patient experience, operational efficiency, and clinical outcomes, • Ensure compliance with all NHS, CQC, and internal governance standards, • Lead, motivate, and develop both clinical and non-clinical teams, fostering a high-performance culture About You • Degree educated (must have), • Proven experience in operational leadership within healthcare services, • Strong understanding of NHS contracts, service delivery models, and performance frameworks, • Demonstrable experience managing budgets, financial performance, and P&L accountability, • Excellent stakeholder management skills, with the ability to influence at all levels, • Strong analytical capability, with experience using data to drive decision-making and service improvements, • Experience in pathway optimisation, capacity planning, and waitlist management Salary & Benefits • Basic salary of up to £48,000, • Realistic on-target earnings of £55,000+, • Quarterly bonus: £1,000 for achieving operational profit targets, • Annual bonus: £1,000 for achieving annual operational profit targets, • Overachievement bonus: £250 for every £20,000 above annual budgeted operating profit, • Hybrid working model (typically 3 days in the office), • 37.5-hour working week, Monday to Friday, • Paid travel to clinic locations, • Excellent career progression within a growing organisation, • Autonomous leadership role with significant strategic influence Location: Croydon (Hybrid) - This role is well suited to candidates based in South London, Central London, Surrey, Kent, and surrounding areas, including Redhill, Epsom, Bromley, Orpington, and Kingston upon Thames. Interested? For a confidential discussion or to apply, please apply today or contact Tom Fitch on 02393 874295 or Referrals: We offer a £500 voucher for every successful recommendation or referral.

Medical Secretary / Personal Assistant Central London, SITE BASED Salary: £30,000 - £33,000 per annum Hours: 40 hours per week, Monday to Friday, 9.00am – 6.00pm (rota one evening per week 11.30am – 8.00pm) Annual Leave: 20 days + public holidays Our client is a busy, fast-paced private psychiatry practice looking for a confident, outgoing and highly organised Secretary/PA to join their close-knit team. If you thrive in an environment where no two days are the same and you love being at the centre of things, this could be the perfect role for you. About the role You'll be the backbone of our clinic operations, supporting consultants and the Practice Manager day-to-day while ensuring patients receive a seamless and professional experience from first contact through to billing. The client uses Semble as our patient management system and DNA Payments for billing, and full training will be provided on both. Things can change quickly; consultants will often come to you with urgent requests and you'll need to pivot without missing a beat. You'll be working closely with the whole team, so keeping everyone in the loop and communicating clearly is just as important as getting the tasks done. Key responsibilities • Managing daily outpatient clinic schedules: booking and co-ordinating appointments across multiple practitioners, • Diary management and supporting the Medical Director with day-to-day PA duties, • Preparing and formatting clinical correspondence and medical records, • Handling new patient enquiries, explaining services and pricing clearly and confidently, • Raising invoices, collecting payments and issuing receipts, • Liaising with insurance companies and other third parties regarding claims, • Maintaining accurate records in our patient management system, • Ordering supplies and managing the day-to-day running of the premises, • Providing general administrative and practice support as needed About you • Outgoing and personable: you're not afraid to get stuck in and enjoy working in a lively environment, • An exceptional multitasker: you can juggle competing priorities and switch tasks at pace without dropping the ball, • Dynamic and adaptable: you respond positively when plans change and consultants bring last-minute requests, • A natural communicator: you keep colleagues informed, handle sensitive conversations professionally and build trust with patients, • Highly organised: you plan strategically while managing the demands of a busy day, • Sound IT skills across MS Office and web-based platforms; experience with patient management systems is a bonus, though not essential as training will be given, • Comfortable working with financial data: reconciling payments, invoicing and liaising with third parties, • Discreet and professional: patient and commercial confidentiality is paramount, • Audio typing experience is not required for this role The package • Salary: up to £33,000 per annum, • Hours: 40 hours per week, Monday to Friday (one evening rota per week), • Annual leave: 20 days plus public holidays, • Six-month probationary period with reviews at one, three and six months This post is subject to the Rehabilitation of Offenders Act 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. BSR Health are a Specialist Healthcare Agency. If you are interested in working with us, or have any other questions about this role, please don't hesitate to get in touch.

Senior Sustainability Consultant- Energy London About us Hoare Lea is a human-centric and planet-conscious engineering consultancy. We offer intelligent and sustainable solutions to complex design challenges for the built environment throughout the UK and further afield. We provide a wide range of engineering and consultancy services, including acoustics, air quality, building services (MEP), fire, lighting, security and sustainability to name but a few. Together, our highly skilled teams use technical expertise and problem-solving skills to bring buildings to life. We ensure that whatever the building, its design is outstanding, and its operations meet the needs of the communities it serves. We are as committed to providing an environment where everyone can realise their unique potential. So, in joining Hoare Lea, you will experience a business that enriches your knowledge, supports your wellbeing, and welcomes your individuality. You’ll have the opportunity to participate in our 9-day fortnight scheme, thriving community groups, varied social and networking events, and extensive professional and technical development schemes. We also offer an extensive benefits package, including private medical cover, an electric vehicle salary sacrifice scheme, stock options, and 25 days of annual leave (increasing with service), alongside flexible and hybrid working. Whatever your ambitions or circumstances, our aim is to enable everyone to develop their knowledge, give their best, and enjoy what they do. Whatever your ambitions or circumstances, our aim is to enable everyone to develop their knowledge, give their best, and enjoy what they do. About the role We have a brand-new opportunity for a Senior Sustainability Energy Consultant to join our Sustainability team based in our London office. It's an exciting time to join our Sustainability team. You will be working alongside a range of specialist engineers and consultants, you will be joining a collaborative, knowledgeable, highly engaged team who love what they do, and offer a supportive, flexible, and high performing work culture. In this key and varied role, you can expect to: • Take ownership and deliver small scale projects., • Support senior team members on large scale projects and take ownership of specific workstreams., • Lead workshops with the client and design team and communicate information in a clear and concise manor., • Effectively delegate, manage and review work undertaken by others., • Support the training and development of junior members of the team., • Undertaking a range of modelling and analysis, which may include but not limited to: building performance simulation, operational energy use, energy generation and overheating., • Lead the development of energy strategies., • Supporting the drive towards realising net zero whole life carbon in our projects., • Working with other members of the Sustainability Group on research and development initiatives to allow us to stay at the cutting edge of knowledge in our industry., • As well as project-related work, the Group engages directly with industry undertaking research and development studies, and authoring industry guidance. The role also presents the opportunity for involvement in this aspect of the Group’s work to those keen to have a direct influence on the industry. What we are looking for Key Skills & Knowledge: You will have detailed knowledge, competence and qualifications in the following fields. • Energy strategies, • Building Regulations Part L assessments using Elmhurst and IES, • NABERS UK modelling, • In-Use energy modelling and assessment, • Dynamic modelling for thermal comfort assessments and overheating risk assessments About you: • Experience working within a sustainability consultancy, you will be looking for a new challenge within a practice at the very forefront of our field., • Like us, you will be serious about sustainability., • You will bring technical expertise (with a degree in an applicable field) and a passion for creating sustainable solutions., • You will have an in-depth understanding of London planning requirements, • You will be confident in leading sustainability workshops with design teams., • You will relish being part of dynamic team within a progressive and well-respected firm., • You will have good communication skills and an enthusiasm for working within a team environment., • Qualified and recognized within the industry with Chartered status, • You will provide a lead role in an integrated project design team with other construction professionals., • Experienced team leader/line manager., • An excellent communicator who enables, promotes, and drives technical excellence for the ultimate benefit of the client. How to apply To apply simply complete a CV profile and submit your application, or for further information please contact . If shortlisted, one of our recruitment team will be in touch to arrange a introductory call (about 30 minutes) to discuss the role and your experience in more detail. From there, successful candidates will be invited to attend a panel interview, either via Microsoft Teams or in person at one of our offices. Adjustments and accommodations If there are adjustments or accommodations that we can put in place to help you participate and give your best at any stage of the recruitment process (whether relating to disability, neurodivergence or anything else) please let us know. Data privacy We have updated our terms and conditions for candidates, ___ Recruitment agencies We have a Preferred Supplier List of trusted partners who assist us when required. We do not acknowledge speculative CVs or unsolicited candidate introductions from agencies not on the list. #LI-HYBRID

Senior OPERA PMS & OHIP Data Integration Specialist – Hotel – London Daily rate: £500 - £600 (inside IR35) Duration: 6 – 12 months Location: London Start: ASAP We’re looking for a unique hybrid profile, someone who understands how hotel operations behave inside OPERA PMS and can translate that into clean, reliable data via OHIP APIs. You’ll act as the bridge between hotel operations, Oracle OPERA, and our data platform, ensuring that what happens at the front desk is accurately reflected in downstream systems powering pricing, marketing, and analytics. Key Responsibilities: OPERA Scenario & Data Behaviour Mapping • Break down complex operational scenarios in OPERA (multi-room bookings, routing, share-withs, night audit, folio settlements), • Translate UI actions into underlying data behaviour and lifecycle states, • Act as SME for OHIP REST & Streaming APIs, • Identify the correct endpoints and payloads for real-time and historical data, • Design logic for polling vs event-driven architectures (webhooks/streaming), • Handle rate limits, retries, and data consistency challenges, • Create detailed source-to-target mapping documentation, • Map OPERA data (via OHIP) into our Data Lake / Warehouse, • Ensure accuracy and consistency across all business scenarios, • Work closely with Product, Data Engineers, and Architects, • Validate data against real hotel workflows, • Ensure outputs support use cases like personalization and dynamic pricing Skills: Must-Have • 5+ years hands-on experience with OPERA PMS (v5.x and/or OPERA Cloud), • Deep knowledge of:, • Reservations & Front Desk, • Cashiering & Folios, • Profiles & Rate Management, • Night Audit processes, • Proven experience with OHIP (Oracle Hospitality Integration Platform), • Strong understanding of:, • REST APIs & JSON, • API testing tools (Postman or similar), • Ability to map API payloads back to real OPERA behaviour, • Experience building or supporting:, • Customer Data Platforms (CDPs), • Data Warehouses / Data Lakes, • Familiarity with modern data stacks (e.g., Databricks, Microsoft Fabric), • Experience working with hotel groups or hospitality SaaS platforms

Salesforce Service Cloud Consultant London, Outside IR35, 6-month Contract, £250-275 Day Rate This is a hands-on contract opportunity for a Salesforce Service Cloud Specialist who lives and breathes call/contact centres and Service Cloud. You will join a busy in-house Salesforce team at a critical delivery point, helping them achieve more in a compressed timeframe by removing manual effort and driving smarter automation across customer service operations. The Company They are a well-established organisation with a large, high-volume customer service function and a complex Salesforce landscape. Salesforce sits at the heart of how customer interactions are managed, with strong demand from customer service teams to improve speed, quality and agent experience. The internal Salesforce team is growing to meet increasing demand and deliver tangible outcomes ahead of a key business period later in the year. The Role and Deliverables • Own and deliver specific Service Cloud projects focused on contact centre efficiency and automation, • Design and implement flow-based automation to remove manual agent tasks and reduce after-call work, • Build and refine prompts using Einstein for Service or Agentforce for Service to support agents in real time, • Automate actions and data capture from call transcripts and CTI interactions, • Work closely with the Salesforce Product Owner and senior customer service stakeholders to translate operational needs into scalable solutions, • Support integrations with external booking and customer systems, ensuring Salesforce accurately reflects completed actions Your Skills & Experience • Deep, hands-on experience with Salesforce Service Cloud in a contact centre environment, • Strong capability building prompts in Einstein for Service or Agentforce for Service, • Confident using Salesforce Flows with a click-not-code mindset, • Practical knowledge of CTI, call handling processes, and post-call automation, • Experience working with integrations to external or custom customer systems, • Service Cloud certification or equivalent practical expertise How to Apply If you are a Service Cloud expert who enjoys solving real contact centre problems through smart automation, apply now to find out more about this contract.

Principal Consultant – Utilities and Grid Services London, Southwest or Birmingham About us Hoare Lea is a human-centric and planet-conscious engineering consultancy. We offer intelligent and sustainable solutions to complex design challenges for the built environment throughout the UK and further afield. We provide a wide range of engineering and consultancy services, including acoustics, air quality, building services (MEP), fire, lighting, security and sustainability to name but a few. Together, our highly skilled teams use technical expertise and problem-solving skills to bring buildings to life. We ensure that whatever the building, its design is outstanding, and its operations meet the needs of the communities it serves. We are as committed to providing an environment where everyone can realise their unique potential. So, in joining Hoare Lea, you will experience a business that enriches your knowledge, supports your wellbeing, and welcomes your individuality. You’ll have the opportunity to participate in our 9-day fortnight scheme, thriving community groups, varied social and networking events, and extensive professional and technical development schemes. We also offer an extensive benefits package, including private medical cover, an electric vehicle salary sacrifice scheme, stock options, and 25 days of annual leave (increasing with service), alongside flexible and hybrid working. Whatever your ambitions or circumstances, our aim is to enable everyone to develop their knowledge, give their best, and enjoy what they do. About the team and role, you would join We’re looking for a Principal Consultant to join our Advisory & Advocacy (A&A) team, at the forefront of utilities, infrastructure, and the UK’s energy transition. For over 150 years, we’ve shaped the built environment. Today, we’re redefining how it’s delivered and powered, where utilities and grid access are critical to success. A&A operates at the earliest stages of large, multi-phase developments, helping clients unlock infrastructure strategies, secure capacity, and de-risk delivery in constrained systems. This role bridges utilities consultancy and grid strategy. You’ll understand connections, diversions (OHL, HP gas and more), and infrastructure delivery. You’ll know how to unlock solutions where standard approaches fall short. We work across the full lifecycle: moving, protecting, and enabling infrastructure, while coordinating across architects, engineers, and other key stakeholders. We sit at the centre of complex projects to keep everything aligned and moving. Our work demands scale, experience, and creativity. From early strategy to delivery, you’ll shape outcomes where utilities are often the critical path. If you want to move beyond transactional utilities work and help shape infrastructure at scale, this is where you do it. The primary areas you would be working in within the Advisory and Advocacy team are: • Utilities & Infrastructure - Our team combines deep technical expertise with strategic insight to support clients in securing timely, cost-effective, and futureproof connections. We specialise in interpreting complex utility requirements, identifying risks, and negotiating favourable terms—ensuring infrastructure supports both immediate delivery and long-term asset value., • Energy Economics - Achieving Net Zero Carbon is intrinsically linked to an energy transition that, depending on your outlook, presents challenge and opportunity in equal measure. One of the key challenges being access to power., • Grid Services – Supporting the transformation of the UK to an all electric nation, working in a challenging environment to get the best form our electrical network. Liaising closely with the network designers and managers to develop innovative strategies to obtain grid capacity where traditional approaches may fail. Due to the nature of our large-scale infrastructure projects you would also likely work with the Societal Insights team. They draw on expertise in psychology and the social sciences to provide clients with the best-in-class community engagement and co-production. They also deploy specialist knowledge and experience to help projects realise maximum positive social impact and offer a suite of methodologies and tools to measure and monitor impact. About you To be successful in this role you will need: • A 2:1 degree or above in a relevant subject, you will bring strong analytical thinking and an appetite for solving complex problems., • Proactive and adaptable approach, with the resilience to navigate evolving project requirements and client needs., • Enthusiastic about engaging with the challenges of decarbonisation, infrastructure delivery, and the transition to low-carbon energy., • Proven experience in utilities, in a related infrastructure field, and/or grid codes and connection processes is required., • Proficient in 2D/3D AutoCAD and or Revit., • Proactive and independent, • Experience in running projects both independently and in a team environment., • Comfortable challenging the status quo and exploring innovative utility solutions for new connections and diversions., • Happy to work across both EE and UI to help realise flexible new connections for electricity. How to apply To apply simply complete a CV profile and submit your application, or for further information please contact If shortlisted, one of our recruitment team will be in touch to arrange a introductory call (about 30 minutes) to discuss the role and your experience in more detail. From there, successful candidates will be invited to attend a panel interview, either via Microsoft Teams or in person at one of our offices. Adjustments and accommodations If there are adjustments or accommodations that we can put in place to help you participate and give your best at any stage of the recruitment process (whether relating to disability, neurodivergence or anything else) please let us know. Data privacy We have updated our terms and conditions for candidates, ___ Recruitment agencies We have a Preferred Supplier List of trusted partners who assist us when required. We do not acknowledge speculative CVs or unsolicited candidate introductions from agencies not on the list.