
The Social Supermarket Initiative The Social Supermarket Initiative (SSI) is a community-led social enterprise tackling food insecurity and promoting sustainable community growth through our affordable supermarket model, outreach programmes, and ethical partnerships. We are seeking Supporting Directors to join our Board, contributing strategic insight, expertise, and oversight to strengthen SSI’s governance, operations, and long-term impact. Key Responsibilities • Provide strategic guidance and oversight to ensure SSI delivers on its community mission and legal obligations., • Support the Board in policy-setting, financial accountability, and risk management., • Contribute specialist expertise (e.g. governance, finance, partnerships, community development, food systems)., • Champion SSI’s values and act as an ambassador, building relationships with partners, funders, and local organisations., • Monitor progress against strategic goals and ensure decisions align with SSI’s community purpose. Core Duties • Ensure SSI acts within its powers and upholds its community interest objectives., • Exercise reasonable care, skill, and diligence in all Board matters., • Safeguard SSI’s financial integrity, sustainability, and compliance with relevant regulations., • Provide advice and constructive challenge without engaging in daily operations., • Join working groups or committees (e.g. finance, growth, governance) where relevant to your expertise. Expectations of the Role • Attend and prepare for quarterly Board meetings and one annual review., • Stay informed about emerging issues in food justice, sustainability, and community wellbeing., • Participate in subcommittees or project groups as appropriate., • Maintain confidentiality, uphold SSI’s ethical standards, and champion diversity and inclusion. About You Essential • Commitment to SSI’s mission and social purpose., • Strong communication, collaboration, and leadership skills., • Experience in governance, management, or community initiatives (professional or voluntary)., • Sound judgement, integrity, and a solutions-driven mindset. Desirable • Knowledge of social enterprise, food systems, sustainability, or community engagement., • Understanding of governance, finance, or charity operations., • Lived experience of food insecurity, social inequality, or community leadership. What We Offer • Opportunity to contribute to a purpose-driven social enterprise with measurable community impact., • Experience in board-level leadership, governance, and strategy., • Networking opportunities through community events and partnerships., • Reimbursement of reasonable travel and meeting expenses., • Training and development opportunities in governance and management. How to Apply Please send your CV (max 2 pages) and a short statement (max 300 words) outlining your interest and relevant experience.

The Restaurant In partnership with Chef Luke Farrell, Speedboat Bar takes inspiration from the Thai-Chinese restaurants in Bangkok’s Chinatown and the thrilling sport of Speedboat racing along the canals (klongs) of Thailand. The menu explores the ingredients, flavours and techniques that took Luke to Bangkok and its unique foodways; Chinese in origin but now uniquely Thai. A masterclass in wok cooking, roasted meats and spicy sauces, each hinging on the specialist Thai herbs and ingredients cultivated and grown at Luke’s nursery, Ryewater, in Dorset. The bar focuses on sharing Singha beer towers, slushies and chasers; the signature Speedboat cocktails – Snakesblood Negroni; Shop Window Old Fashioned; and Jelly Bia made with frozen Leo Lager; as well as softs such as a Snakefruit soda. The Position We're looking for an experienced Chef de Partie to join our kitchen team, creating exceptional dishes and delivering an all-encapsulating experience to our guests. You'll have experience working in a quality kitchen, adhering to standard operating and Health and Safety procedures. More importantly we are looking for people for as passionate about food and hospitality as we are! If you have the following, then we want to hear from you: • Prior experience as a Chef de Partie within a fast-paced quality, restaurant;, • Eagerness to roll your sleeves up and get stuck in;, • A creative approach with impeccable attention to detail;, • Passion for about food and hospitality, along with the eagerness to continually learn;, • The desire to develop your career within an ambitious and trend-setting restaurant group; Benefits & Culture Our team is the most important part of our business, translating our passion for genuine hospitality to our guests every day. We are proud to work with industry-leading talent and recognise the importance of offering our teams the tools, guidance and experience necessary to build confidence and grow. We encourage you to bring your whole self to work and celebrate the skills and characteristics that make you unique. Your commitment to be kind and work hard comes with a range of benefits such as: Treat Yourself • Up to 50% off dining across JKS Restaurants, • Retail & Takeaway Discounts, • Code App Membership Look After Yourself • Additional £15 for late finish (Fri & Sat), • Discounted Gym Membership, • 24/7 Online GP, • Company Donations for your involvement with Charities, • Employee Assistance Program, • Access to Financial Advice, • Wedding Gift & New-born Care Package - Celebrating your big occasions Progress Yourself • Access to our fantastic L&D Calendar, • A personalised learning & development plan to develop your skills and knowledge, • Career progression with a fast-growing, critically acclaimed restaurant group. Be Yourself • Employee referral scheme - paying up to £600 per referral, • Staff parties & long service awards

Are you an expert in exquisite customer service with a passion for creating truly personalised experiences? Do you have extensive experience in a five-star environment like luxury hotels or exclusive private members' clubs? Then this is the incredibly exciting opportunity you've been waiting for! We are a dynamic, brand-new customer service specialist - a team of experts dedicated to delivering unparalleled five-star service to elite corporate clients. We are hiring a Receptionist to be one of the very first faces of a stunning new building in the heart of Soho. The Exclusive Opportunity This is more than a job; it's a chance to be a pioneer. Due to the highly sensitive nature of this launch, we can't reveal our company or client name just yet. What we can tell you is that you will be one of the founding members of our operational team, playing a crucial role in shaping our future strategy and vision from the ground up. You will be the heart of a vibrant, brand-new corporate building, responsible for setting the standard for a truly boutique, personalised service experience - a level of care unmatched anywhere else. Your Mission: Creating Unforgettable Days Your purpose is to ensure every person who walks through the door feels valued, anticipated, and completely taken care of. Key responsibilities include: Who We Need We are seeking a candidate with a bubbly personality and the proven ability to deliver service that goes above and beyond. Essential Requirements (Must-Haves): What We’ll Give You • £35, 000 salary + client discretionary bonus, • 25 days holiday, • Health Cash Back Plan and Wellbeing Platform to be launched in 2026, • Unique learning and development opportunities to match your personal ambitions If you are ready to apply your five-star expertise, thrive in a brand-new, luxury setting, and help us define the future of corporate reception services, we want to hear from you! Apply now and unlock the secret to five-star corporate service in Soho!

Here are several job roles and career options available for people skilled in beauty, cosmetology, and nail art — depending on your experience, training, and interests. 💄 General Beautician Roles 1. Beautician / Beauty Therapist • Provides skincare, hair removal, facials, makeup, and grooming services. 2. Makeup Artist • Specializes in makeup for weddings, photoshoots, fashion shows, or film/TV. 3. Hair Stylist / Hairdresser • Focuses on hair cutting, coloring, and styling. 4. Salon Assistant / Junior Beautician • Entry-level role helping senior stylists and learning salon operations. 5. Beauty Consultant (Retail) • Works in cosmetic stores (like Sephora, Nykaa, or department stores). 💅 Nail Art & Nail Care Roles 1. Nail Technician / Nail Artist • Specializes in manicures, pedicures, nail extensions, and creative nail art. 2. Manicurist / Pedicurist • Focuses on nail and hand/foot care, shaping, cleaning, and polish application. 3. Nail Art Educator / Trainer • Teaches nail design techniques in beauty academies or online. 4. Mobile Nail Artist / Freelance Nail Tech • Offers on-location services for events, weddings, or home clients. 🧴 Advanced / Specialized Roles

Job Opening: Deli Specialist (Focacceria & Italian Delicatessen) We are looking for an enthusiastic and skilled individual to join our team at our Focacceria & Italian Delicatessen. The ideal candidate should have experience in preparing sandwiches, working with an electric slicer, and a strong knowledge of Italian products. Key Responsibilities: Prepare a variety of delicious sandwiches using high-quality ingredients. Operate an electric slicer with precision and care. Demonstrate a deep understanding of Italian food products. Maintain a clean and organized work environment. Prepare a variety of coffee Provide excellent customer service, ensuring customer satisfaction at all times. Requirements: Previous experience in sandwich making or working in a deli is preferred. Knowledge of Italian food products is essential. Ability to use an electric slicer safely and efficiently. Strong work ethic, with a clean and professional appearance. Friendly, customer-focused attitude with excellent communication skills. If you have a passion for Italian cuisine and providing top-notch service, we'd love to hear from you! Apply today and join our team!

Company Overview: EPI Consultant Limited is a dynamic professional services firm located in London’s thriving business district at 30 Churchill Place. We provide innovative, customised consulting solutions that help clients navigate complex business challenges, protect their intellectual property, and achieve strategic objectives. Our services span legal, patent and copyright support, regulatory advisory, and specialist business consultancy designed to drive efficiency, growth, and long-term success. Guided by our mission to deliver continuous value and our vision to become a trusted strategic partner, we work closely with clients to provide insight-driven solutions that empower them to transform and grow their businesses. As we continue to expand, we are seeking ambitious, commercially minded Sales Accounts and Business Development Managers to join our team and contribute to our next phase of growth. Key Responsibilities: Manage a diverse portfolio of client accounts by proactively addressing any issues, delivering tailored professional solutions that meet each client’s unique needs, ensuring high satisfaction, fostering loyalty, and driving long-term business growth and engagement. Identify and target potential clients across legal, intellectual property, professional, and business support sectors, develop and execute strategic outreach plans, present compelling proposals, negotiate agreements, and generate consistent and sustainable revenue growth. Build deep understanding of client objectives and evolving business needs, provide consultative advice and customised solutions, maintain strong communication, and nurture long-term partnerships to secure repeat business and foster lasting strategic relationships. Collaborate closely with internal teams including operations, legal, technical, marketing, and business support to coordinate project execution, ensure timely and reliable delivery, maintain brand consistency, and optimise the overall client experience across all touchpoints. Conduct ongoing market research to monitor industry trends and competitive activities, analyse sales and business development data, identify gaps and new opportunities, and provide actionable, data-driven insights that inform and support senior management decision-making. We Offer: A competitive annual salary of £52,000–£57,000, reflecting the seniority and impact of the role. Opportunities for professional growth in a dynamic, fast-paced, and supportive environment. A central London office in the Canary Wharf, offering exposure to a diverse and multicultural community. The chance to join a dedicated team committed to excellence, innovation, and customer satisfaction.

Class 1 Vehicle Recovery Driver 12 Tonne Slide Bed EMPLOYER STATEMENT We are continuously driving our business forward, acquiring new contracts, maintain customer service levels and fostering a challenging working environment. Now? We need you to help us do the same! Having been operating for almost 60 years, we are experts in our craft, specialise in breakdown recovery and mechanical engineering, transport both commercial and non-commercial vehicles, conduct roadside repairs, and much more. With our customer base expanding quicker than ever before, we are looking for the right drivers to join our team. We prioritise the service of our customers and the satisfaction of our employees. We graciously reward our employees via a commission based earning system, the more you work the more you can earn! You will receive a basic salary with bonus entitlement, and have the opportunity to enrol in a highly secure pension scheme. There are opportunities to get involved in industry-nationwide activities such as Trucking Hell or Truck Festivals. If you have the drive (no pun intended!), commitment, flexibility and ethic, whilst also believing you have what it takes to make a difference at Lantern, we would love to hear from you. We look forward to reviewing your application. Recruitment Team JOB DESCRIPTION About us Lantern Recovery Specialists PLC is a proudly owned family business providing light on the lonely road to suit all breakdown, vehicle and plant movement, roadside assistance and Heavy Commercial needs. Our sister company, Worldwide Recovery Systems LTD build our vehicles belonging to our rapidly increasing fleet of over 150 vehicles. As our business continues to grow, we are looking for a HGV 1 Transporter Driver to join our team! We are specialists (no pun intended, again) in vehicle recovery and roadside assistance; challenging, rewarding, and fostering a solution driven organisational culture where our goal is to provide excellent and efficient customer service for all in distress of a vehicle breakdown. In our business, you will experience: · Long and short runs; · Company perks, including bonuses and on-the-job-training; · Lively atmosphere; · Opportunities to deliver to film studios or drive at parades; · Networking Opportunities; · And so much more! The ideal candidate shall possess an inquisitive mind-set with a strong work ethic, tending to customers in a timely and effective manner. You should have excellent customer service skills and key knowledge of the motor and recovery industry. The candidate shall also be responsible for completing all necessary paperwork, keeping the vehicle clean, and reporting any mechanical issues to management as soon as possible. Shifts are at a length of 12 hours, and the shift pattern is six days on (this is a shift week), three days off. Timings are 06:00am – 18:00pm and 10:00am – 22:00pm (one shift week each). The Company expects successful candidates to have the willingness to travel to various parts of the UK, appropriate and relative to the scope of the role. Responsibilities: · Ensure time keeping is maintained to an exceptional level; the customer is the priority! · Attend work with an ambitious mind-set to work to the needs of the business when necessary as well as providing an excellent service to our customers. · Ensure all casualty vehicles are recovered with exceptional due care and attention. · Maintain and aspire to improve upon knowledge of different circumstances surrounding casualty vehicles. Example: Is the vehicle an automatic? Is it stuck in park? Does it require skates? · Ensure all equipment required to perform duties is immaculately maintained and taken care of. · Accurately keep record of necessary paperwork. Pay and Schedule: · Basic Salary: £39,000.00 per annum · Commission Earnings: 5% on commissionable (90%) revenue generated with Company Vehicle (approximately £8,500.00+ per annum) · £100.00 bonus payable per pay cycle, subject to meeting the correct criteria. · Six-on, three-off, 06:00am – 18:00pm and 10:00am – 22:00pm (one shift week each). If the position sounds like the right fit, we would love to hear from you! Lantern Recovery Specialists PLC Recruitment Team

About Us Renuva Ltd is a London-based home renovation and construction company dedicated to transforming residential spaces through exceptional design, craftsmanship, and customer care. From kitchens and bathrooms to full home renovations, loft conversions, and extensions, we combine innovative design with technical excellence to deliver projects that go beyond renovation and redefine living. As a growing and ambitious company, we’re expanding our operations and client base across London and surrounding areas. We’re now seeking an experienced Business Development Manager to help shape our next phase of growth and strengthen our market presence within the home improvement and construction industry. About the Role We’re looking for a driven and strategic Business Development Manager who will take ownership of business growth initiatives, develop strong client relationships, and contribute to the company’s overall direction. The ideal candidate will have proven experience in business development and corporate management, ideally within the construction, property, or home renovation sectors, and a passion for delivering measurable results through smart strategy and client engagement. Key Responsibilities • Collaborate with senior management to define and expand the range of products and services offered., • Develop and execute effective business growth and sales strategies aligned with company goals., • Conduct market research, customer surveys, and competitor analysis to identify new opportunities., • Recruit, mentor, and train junior sales or marketing staff as needed., • Stay informed on industry trends, emerging technologies, and competitor activity., • Identify and pursue new business opportunities, partnerships, and B2B collaborations., • Prepare and present business proposals, sales forecasts, and marketing campaign plans., • Manage client relationships to ensure exceptional customer satisfaction and repeat business., • Participate in marketing, networking, and promotional events to represent Renuva., • Provide leadership and mentoring to junior staff or marketing assistants as required., • Work closely with management to enhance business processes across departments. Desirable Cross-Functional Experience Candidates with additional knowledge or qualifications in the following areas will have a strong advantage: Requirements • Proven track record as a Business Development Manager, Corporate Management, or Senior Sales/Marketing role., • Experience within construction, renovation, property, or related sectors preferred., • Excellent communication, negotiation, and relationship management skills., • Strong analytical and problem-solving ability., • Strategic thinker with a data-driven and results-focused mindset., • Capable of working independently and collaboratively., • Familiar with CRM software and business reporting tools., • Bachelor’s degree in Business, Marketing, or related discipline., • Must have the right to work in the UK. Benefits • Competitive annual salary (£55,200)., • Performance-based incentives and growth opportunities., • Collaborative, supportive working culture., • Opportunity to shape the future of a growing London-based brand., • Modern office in Borehamwood (North London), with hybrid flexibility for the right candidate. Why Join Renuva At Renuva, we believe that great spaces start with great people. Joining us means becoming part of a company that values innovation, transparency, and craftsmanship. You’ll work in an environment where your ideas are heard, your work is valued, and your professional growth is encouraged. This is an exciting opportunity to play a key role in our journey as we continue to expand and make a name as one of London’s trusted home renovation specialists. How to Apply If you’re a motivated, strategic, and results-oriented professional ready to take the next step in your career, we’d love to hear from you. Please apply with your CV and a short cover letter explaining how your skills can contribute to Renuva’s growth.

Locations: London & surrounding areas Job Type: Contract Salary: £12–£18 per hour (depending on experience) + bonuses About Us Solar Clean is a fast-growing solar panel cleaning company helping homeowners and businesses get the most out of their renewable energy. Clean panels mean better performance — and we take pride in delivering top-quality service that keeps our clients’ systems running efficiently. The Role We’re looking for motivated and reliable Cleaning Technicians to join our team. You’ll be responsible for cleaning residential and commercial solar panels using specialist equipment and safe working practices. Key Responsibilities: • Clean and maintain solar panels to a high standard, • Use water-fed pole systems and eco-friendly cleaning solutions, • Ensure all health and safety guidelines are followed, • Report completed jobs and any issues on site, • Provide excellent customer service and represent the company professionally Requirements: • Full UK driving licence, • Previous cleaning or maintenance experience, • Comfortable working at heights (training provided), • Reliable, punctual, and detail-oriented, • Physically fit and able to work outdoors in all weather conditions What We Offer: • Full training and PPE provided, • Competitive pay + performance bonuses, • Flexible working hours, • Opportunities for career progression, • Supportive, friendly team environment Join us in keeping solar energy clean, efficient, and sustainable! 🌞

🍳 WEEKEND BRUNCH CHEF Chocolate Dino Bakery & Coffeehouse at Kennington Rd - £14–£16/hour plus share in service charge depending on experience Kennington | Waterloo (opening soon) | Elephant & Castle (2026) Part-time (weekends) – with option to go full-time for the right candidate 🦕 WHO WE ARE We’re Chocolate Dino Company, a proudly independent bakery & coffeehouse serving dangerously good cookies, brunch worth getting out of bed for, and specialty coffee without the flat vibes. We’ve just turned one on the high street and five as a Belgian Chocolate specialists — with 5 Great Taste Awards, a 4.9★ Google rating, and two new locations in the pipeline: Waterloo – opening later this year Flagship site in Elephant & Castle – early 2026 We’re growing, and we’re doing it our way: high quality, full personality, and a total love for what we do. 👨🍳 ABOUT THE ROLE We’re looking for a brunch chef who can run weekend service independently, with a focus on quality, speed, and clean execution. You’ll be responsible for: Preparing our all-day brunch menu (think French Toasts, pancakes, eggs, waffles, and cheeky twists) Managing your own prep, service and clean down Keeping standards high — we don’t cut corners Helping evolve our menu and operations if you’ve got ideas (we listen!) You’ll work mostly solo on brunch shifts, but closely with front-of-house. This is a great fit for someone who’s confident in their skills, works clean, and thrives in a small, creative environment. 🗓 SCHEDULE Saturday & Sunday shifts (mornings to early afternoon) Potential for extra weekdays or full-time if you are after more hours (but weekends are a must). 🪴 OPPORTUNITY Move into a full-time chef role across sites Get involved in menu development, kitchen scaling and team leadership Help shape how we launch our new Waterloo and Elephant & Castle kitchens 💸 PAY & PERKS £14–£16 per hour (depending on experience) Free food, coffee & cookies on shift Paid holidays & pension. Friendly, collaborative team (no egos, no shouting) Real opportunity to grow with the business 🙌 YOU BRING Brunch/kitchen experience in cafés, brunch spots or bakeries The ability to run a small kitchen solo — from prep to plate Good communication and calm under pressure Pride in food presentation and hygiene Ideas, ambition, and a good attitude

About Us We are a leading Waste Management company based in South-East London, providing reliable and efficient waste collection services for commercial clients across London and the South-East. The Role We’re looking for experienced HGV Drivers to join our dedicated Transport Team. Ideal candidates will be familiar with commercial waste operations, especially across London and the surrounding areas, however, full training will be given on any specialist vehicles. HGV Driver Key Responsibilities • Conduct routine checks and maintenance to ensure vehicle safety and cleanliness, • Comply with road safety regulations and transport legislation, • Accurately complete delivery paperwork and report any incidents or defects promptly, • Deliver high levels of customer service and work collaboratively with your team What We’re Looking For • A valid HGV Category C licence (with no more than 6 points and no disqualifications in the last 10 years), • Current Driver CPC card, • Willingness to complete additional training as required, • Strong communication and teamwork skills, • A proactive attitude and commitment to safety and service excellence What We Offer • Competitive salary of up to £45,000 (negotiable depending on experience), • Overtime opportunities and performance-based bonuses, • Stable, full-time employment with a reputable local employer Apply Now If you’re a qualified driver ready to take the wheel of your next career move, send us your CV and a brief cover letter outlining your relevant experience. We’re excited to hear from you!

Speedboat Bar are seeking a Wok Chef to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Wok Chef looking for a new role in an award winning, critically acclaimed group. The Restaurant In partnership with Chef Luke Farrell, Speedboat Bar takes inspiration from the Thai-Chinese restaurants in Bangkok’s Chinatown and the thrilling sport of Speedboat racing along the canals (klongs) of Thailand. The menu explores the ingredients, flavours and techniques that took Luke to Bangkok and its unique foodways; Chinese in origin but now uniquely Thai. A masterclass in wok cooking, roasted meats and spicy sauces, each hinging on the specialist Thai herbs and ingredients cultivated and grown at Luke’s nursery, Ryewater, in Dorset. The bar focuses on sharing Singha beer towers, slushies and chasers; the signature Speedboat cocktails – Snakesblood Negroni; Shop Window Old Fashioned; and Jelly Bia made with frozen Leo Lager; as well as softs such as a Snakefruit soda. The Position We're looking for an experienced Wok Chef to join our kitchen team, creating exceptional dishes and delivering an all-encapsulating experience to our guests. You'll have experience working in a quality kitchen, adhering to standard operating and Health and Safety procedures. More importantly we are looking for people for as passionate about food and hospitality as we are! If you have the following, then we want to hear from you: • Prior experience as a Wok Chef within a fast-paced quality, restaurant;, • Eagerness to roll your sleeves up and get stuck in;, • A creative approach with impeccable attention to detail;, • Passion for about food and hospitality, along with the eagerness to continually learn;, • The desire to develop your career within an ambitious and trend-setting restaurant group; Benefits Dining & Hospitality • Lunch for 2 after probation, • Up to 50% off dining across JKS restaurants, • CODE App membership - Discount at some of the UK's best restaurants Health & Wellness • Discounted gym membership with up to 25% off at 4,000+ venues across the UK, • 24/7 Doctor & prescription services for peace of mind healthcare, • 8 free counselling sessions to support your mental wellbeing, • Employee Assistance Program providing confidential support when you need it, • Health, legal, money and debt support services available Entertainment • Up to 55% off cinema tickets, • Up to 25% off UK attractions (London Eye, Thorpe Park, SEA LIFE, and more), • Up to 15% cashback at 70+ major retailers across the UK Financial Support • Wagestream - stream a portion of your pay earlier when you need it, • Access to financial advice to help with your financial planning, • Company donations for your involvement with charities Special Occasions & Recognition • Wedding gift & newborn care package - celebrating your big occasions, • Staff parties & long service awards recognising your commitment, • Employee referral scheme - earn up to £600 per referral

We are seeking a reliable and detail-oriented Commercial Kitchen Cleaner to join our team. The role involves ensuring that kitchens, food preparation areas, and equipment are thoroughly cleaned, sanitised, and maintained to meet food safety standards and Health & Safety regulations. Key Responsibilities Deep clean commercial kitchen areas, including floors, walls, surfaces, storage areas, and ventilation systems. Clean and sanitise cooking equipment (ovens, fryers, grills, hoods, filters, etc.) to prevent grease build-up. Safely handle and use cleaning chemicals according to COSHH regulations. Remove waste and ensure proper disposal of rubbish, grease, and recycling. Maintain cleaning schedules and complete checklists as required. Work efficiently during non-service hours to minimise disruption to kitchen operations. Follow company and client Health & Safety guidelines at all times. Report any maintenance issues or safety hazards immediately. Requirements Previous experience in kitchen, commercial, restaurant or industrial cleaning (preferred but not essential – training provided). Knowledge of food hygiene and safety standards. Ability to work independently and as part of a team. Strong attention to detail and commitment to high standards. Flexible with working hours (evenings, nights, or early mornings depending on client requirements). What We Offer Competitive pay rates. Full training in specialist kitchen cleaning techniques and Health & Safety procedures. Uniform, PPE, and equipment provided. Opportunities for career progression within a growing company. Supportive and professional working environment.

As a Senior Customer Support Specialist, you will play a key role in ensuring an exceptional support experience for our clients, candidates, and internal teams. Operating remotely, you will manage complex inquiries, mentor junior support staff, and contribute to the continuous improvement of our customer service processes. This role demands strong problem-solving skills, a proactive mindset, and a deep commitment to service excellence. Key Responsibilities: -Serve as the primary escalation point for complex or high-priority support inquiries -Provide timely, professional, and solutions-oriented support across email, phone, and chat -Monitor and ensure SLA compliance and customer satisfaction targets are met -Collaborate with cross-functional teams to resolve client and candidate issues -Support onboarding and training of new support specialists -Identify trends in customer feedback and recommend process improvements -Maintain up-to-date knowledge of internal systems, processes, and recruitment operations Requirements: -3+ years of experience in a customer support or client services role, ideally in a recruitment or professional services environment -Excellent written and verbal communication skills -Strong interpersonal and problem-solving abilities -Self-motivated with the ability to work independently in a remote setting -Experience with CRM and support tools (e.g., Salesforce, Zendesk) is an advantage -High level of professionalism, empathy, and attention to detail What We Offer: -Fully remote work flexibility -Competitive salary and benefits package -Opportunities for professional development and career growth -A supportive, collaborative global team culture -Tools and resources to succeed in a virtual work environment