Operations specialist jobs in United Kingdom

About the job Be you. At work. Here at Locke, we create spaces where you can be you – and we don’t just mean our design-led aparthotels. From front desk to back office, on-the-ground to behind-the-scenes, our team makes Locke what it is. Forget demographics: we’re building a community of the culturally curious. The forward-thinking. The ever-questioning. Locke is growing. With new openings across the UK and Europe coming up, we’re at an exciting time in our young life. Want to get stuck in? Roll up your sleeves and let’s go. We're looking for a Head Host/Duty Manager to join our team at Leman Locke and Buckle Street Studios, London. The role. Are you a natural host? Calm under pressure, with next-level organisational skills? Do you find satisfaction in creating seamless hospitality and memorable experiences? As the lynchpin of the reception team, overseeing the House Hosts and reporting to the General Manager, you’ll make sure guests feel genuinely special – from the day they reserve, until the minute they check out. What it looks like; Creating tell-your-mates experiences that make guests want to keep coming back Being ‘in the know’ on local goings-on and inspiring guests with new ideas Acknowledging and acting on guest reviews in a way that shows Locke cares Handling complaints with a can-do attitude A systems specialist (Mews, Rezlynx); resolving payment queries and system errors like the smooth operator you are Supervising and coaching the Day House Host team and empowering them to do all these things, too Values you’ll share; Courage to question, evolve and be human Curiosity to seek out innovation, change and creativity Confidence to challenge convention and look for better ways to do and be Accountability and the desire to empower those around you Freedom to be yourself at work, just as much as at play Acceptance that perfection doesn’t exist and no one has a monopoly on good ideas Recognition of humanity in yourself and others to learn fast, evolve and grow In return we offer you a bonus scheme, holidays (including the option to buy more if you want them), wellbeing benefits (Cash Plan and an Employee Assistance Programme), free nights in our properties, awesome recognition schemes, pension (the tax efficient way), company sick pay and further benefits tailored to your individual needs. When and Where? We believe in working flexibly – this includes flexibility in work location, working days (including weekends and bank holidays in operations) and working hours. This may be ad hoc or permanent flexibility. Ask your recruiting manager or see our careers page for more information. This is a full-time role where you will be working 37.5 hours per week. Leman Locke is the original Locke. Opened in 2016, it has all the style of a boutique hotel, with the flexibility and space of a serviced apartment. It’s also very much part of the local community. Next door, you'll find Buckle Street Studios. The interiors are sultry, calm and sophisticated. The pantry and co-working space act as an extension of your room. Our Locke Shop showcases local artists, designers and craftspeople. And the restaurant, coffee shop and workout studio, just metres away at Leman Locke, are yours to enjoy too About edyn Our vision is to create sanctuaries across European cities, which provide a sense of belonging to the free-thinking urbanite in all of us. Each of our brands – Locke, Cove and SACO – is firmly rooted in the local neighbourhood, offering vibrant experiences and connections which nourish and enliven the soul. To find out more about what it’s like to work at edyn, Diversity, Equity, and Inclusion Statement edyn’s Purpose is to build brands designed around Soulful Hospitality -we create sanctuaries where free thinkers can nourish and enliven their souls. This is only possible if the growth of our company is centred around a deep respect for humanity. Everyone at edyn should feel free and safe to express their ideas, state their opinions and share their lived experiences in an environment of openness, tolerance, and curiosity. This principle sits at the heart of our approach to improving diversity and inclusion. We have established goals and supporting commitments which will help us ensure that everyone in edyn feels a sense of belonging, regardless of their background or identity. We are on a DEI journey that we have yet to complete, and we acknowledge our failures or weaknesses as we discover them. Our principle & goals are clear, and we travel together to seek to drive change, evolve ourselves and the edyn community. Department: Customer Service The company 🏨 Edyn is a life-style focused company with 3 brands (Locke, Cove & SACO) 👉 Under these 3 brands, we offer 30+ design-led ApartHotels & Serviced Apartments across 8+ countries in Europe (inc UK, DE, NL, FR, PT + more) At edyn, we combine the design and lifestyle sensibilities of boutique hotels with the freedom and flexibility of serviced apartments, developing distinctive brands and properties that offer vibrant experiences, firmly rooted in their locality. ------------------------------------- ✨ At Edyn we believe travel should be a rich journey of discovery, rewarding curiosity with knowledge and inspiration. We’re shaping a future-facing, hybrid approach to hospitality that enriches neighbourhoods while meeting the needs of today’s traveller Our distinctively designed Aparthotels and Serviced Apartments are firmly rooted in their local neighbourhoods across Europe, offering vibrant experiences and connections that nourish and enliven the soul. We call it ‘soulful hospitality’ 💚 We’re a rapidly expanding business with plenty more room to grow! You can check out our latest career opportunities at: belong. Start here. Go anywhere. We don't do ordinary hotel experiences. We don't do ordinary careers either. We're creators of urban sanctuaries across Europe where free-thinkers belong. We call this soulful hospitality. That's why we look for people with soul. People who bring their whole selves to work. We reject the idea of a ‘work’ persona which is at odds with the way we really are. Conformity is the enemy of creativity, innovation and change. It’s the freedom to be ourselves that keeps us alive and engaged at work and play. But it takes courage to be an individual, to challenge convention and look for different, better ways to do and to be. It takes courage to accept accountability and to empower those around us. Join us and you'll find a place where you can be you and where you can belong.

We are looking for a Claims Handler and Fleet Management Specialist to join our team. This dual-role position involves managing vehicle claims processes while overseeing the operational efficiency of our vehicle fleet. Full training will be provided however a background in claims handling, and experience in fleet management is preferre. Key Responsibilities: Claims Handling: - Review and process vehicle insurance claims - Investigate claims by gathering necessary documentation, including accident reports, photographs, and witness statements. - Liaise with insurance adjusters, legal representatives, and clients to facilitate claim resolution. - Maintain accurate records of claims status and outcomes in the management system. Fleet Management: - Oversee the daily operations of the vehicle fleet, including scheduling, maintenance, and compliance with safety regulations. - Deal with penalty charge notices and send represention to transfer liability - Manage and allocate payments from hirers Autocare Bethnal Green, Just minutes from Bethnal Green underground station

About the job JOIN OUR FAMILY At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the look out for new talent to join us on our journey... A DAY IN THE LIFE OF A RESTAURANT MANAGER AT THE LYNDENE HOTEL What you'll be doing... Reporting to the General Manager you can expect your working day to include the following. Ensuring the smooth running of both of our restaurants, the Washington and Connaught for breakfast and dinner service. Maintain the highest standards of guest care, ensuring the team deliver a friendly, efficient, and professional service. Recruitment. Training & development of the team. Ensuring that the team comply to current licensing, health & safety, food safety and fire regulations. Continuously review team behaviour, appearance, and performance. Supporting the wider hotel as part of the management team which will include duty management shifts. WHAT WE NEED FROM YOU We hire mostly on personality & potential but here are a few of our requirements... To succeed in the role of Restaurant Manager, you will need the following qualities and skills: An enthusiastic individual, who aspires to be the best and can offer a warm and friendly welcome to all guests to make their visit exceptional. Strong leadership, management, communication, and organisational skills. Prior experience of a similar sized front of house operation. People focused, with strong attention to detail and the ability to lead from the front to ensure the team deliver a standard of service that meets the needs and expectations of our guests. WHAT WE OFFER You will have access to a benefits package we believe truly works for our people and enhances our overall culture... Discounted hotel room rates for you and your friends & family Extra days holiday for your birthday Flexible working arrangements Pension Free meals on duty saving you over £1000 per year To learn more about our full benefits package, to watch our employee benefits video. EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact . International Talent Welcome: We are open to sponsoring candidates from overseas who possess the right skills and qualities for the role. RBH holds a sponsorship license, making the immigration process a smooth journey for the right candidate. #LifeatRBH £26000 - £26000 per annum Department: F&B service About you • Ensuring the smooth running of the both restaurants, for breakfast and dinner service. • Maintain the highest standards of guest care, ensuring the team deliver a friendly, efficient, and professional service. • Recruitment. • Training & development of the team. • Ensuring that the team comply to current licensing, health & safety, food safety and fire regulations. • Continuously review team behaviour, appearance, and performance. • Supporting the wider hotel as part of the management team which will include duty management shifts. Language required: English. The company RBH is an independent hotel management company, with an exceptional track record of developing and managing a diverse collection of branded and private label hotel properties across the UK to maximise returns for hotel owners. Working in partnership with many of the most prestigious international hotel brands, including IHG, Hilton, Accor, Marriott and Wyndham, RBH is a driving force in the hospitality industry in the UK. Our RBH family of over 250 hotel specialists provide a comprehensive support platform to each hotel General Manager. As the UK’s leading hotel management company, we operate over 50 fantastic hotels from luxury hotels with golf, leisure & spa and extensive F&B, to limited service and budget hotels.

Job Title: Street Warden & Door Supervisor - Events Venue Security Location: Kensington High Street, London Company: Halo Security Specialist About Us: Halo Security Specialist provides premium security services across various industries, focusing on high-standard safety measures and client satisfaction. We are looking to expand our team with professionals who excel in communication, crowd management, and neighborhood relations to ensure a secure and welcoming environment for guests at a high-profile venue on Kensington High Street. Role Overview: As a Street Warden & Door Supervisor, you will be a crucial part of our front-line security team. Your role will involve managing crowd flow, assisting with guest and vehicle entry, ensuring safety and smooth operations around the venue, and maintaining a professional demeanor at all times. This role requires individuals with a natural aptitude for communication and problem-solving, capable of handling high-traffic scenarios, while balancing client and community considerations. Key Responsibilities: Guest and Vehicle Management: Direct and assist guests upon arrival, ensuring efficient parking and entry for high-profile guests and vehicles. Crowd Control: Monitor crowd dynamics, ensuring a secure environment and managing potential congestion during events. Communication: Provide clear, courteous guidance to guests, staff, and neighborhood residents. Act as a key point of contact for inquiries, handling situations diplomatically. Neighborhood Relations: Address and manage noise, parking, and other venue-related concerns to minimize neighborhood disruption. Venue Safety Compliance: Regularly assess venue safety and ensure all security protocols are adhered to, reporting issues as needed. Qualifications and Skills: Proven experience in security, especially in event-based or high-traffic environments. Valid SIA Door Supervisor license is required. Exceptional interpersonal and communication skills, with the ability to handle diverse interactions effectively. Strong situational awareness and problem-solving skills. Ability to work as part of a team, manage responsibilities independently, and adapt to dynamic situations. Benefits: Competitive hourly wage Opportunities for growth and further training Positive work environment with a professional and supportive team How to Apply: If you’re a proactive, communication-savvy individual with a dedication to quality service, please apply via Indeed with your CV and a brief cover letter highlighting relevant experience.

About the job JOIN OUR FAMILY At the Crown Hotel we believe our people are our biggest assets and understand the value in putting them first. Our team describe working at the Crown as: feel valued, opportunities to progress, flexible,structured, approachable. always varied and supported A DAY IN THE LIFE OF A FOOD & BEVERAGE TEAM MEMBER AT THE CROWN HOTEL What you'll be doing... Reporting to the Food & Beverage Manager this role will involve serving Food & Beverage in one of our many outlets. It may involve breakfast and dinner in Churchill's Restaurant, at an event such as a wedding reception, serving afternoon tea's or a shift in our brasserie. We have full an part time positions available. WHAT WE NEED FROM YOU We hire mostly on personality & potential but here are a few of our requirements... To succeed in this role you will need the following qualities and skills: excellant communication skills, - be able to pay close attention to detail and possess some customer service experience WHAT WE OFFER You will have access to a benefits package we believe truly works for our people and enhances our overall culture... Discounted hotel room rates for you and your friends & family Extra days holiday for your birthday Flexible working arrangements Pension Free meals on duty saving you over £1000 per year EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact . £9.44 - £11.44 per hour Department: F&B service About you F&B Team member - various roles available across restaurant, bar and café Language required: English. The company RBH is an independent hotel management company, with an exceptional track record of developing and managing a diverse collection of branded and private label hotel properties across the UK to maximise returns for hotel owners. Working in partnership with many of the most prestigious international hotel brands, including IHG, Hilton, Accor, Marriott and Wyndham, RBH is a driving force in the hospitality industry in the UK. Our RBH family of over 250 hotel specialists provide a comprehensive support platform to each hotel General Manager. As the UK’s leading hotel management company, we operate over 50 fantastic hotels from luxury hotels with golf, leisure & spa and extensive F&B, to limited service and budget hotels.

ALBERT'S SCHLOSS LONDON Chef de Partie, Albert's Schloss London Salary: £14.50 per hour + TRONC Albert’s Schloss resides in the heart of London on Shaftesbury Avenue, taking over the former Rainforest Café site. Influenced by our travels across Alpine Europe; expect a Bavarian Bier Palace, Alpine-themed Cook Haus, and seven days of showtime. The stunning 18,000 square foot space in the heart of the West End will be our fourth Albert’s Schloss in the UK, part of the Mission Mars Group. With four bars measuring over 45 metres in length, 500 covers for Cook Haus dining, in Haus Bakery, Ludwigs Tavern and an impressive stage that will offer totally unique entertainment. We’re looking for someone to join us as a Chef de Partie for our Albert’s Schloss London. We need superstars who have worked in a Chef de Partie role previously, & who are passionate about hospitality and delivering a world class service to our guests. Who we need · Previous experience in a Chef de Partie role in a fast paced kitchen · Someone who has a genuine love for cooking · Who loves a challenge and thrives on building an energised and engaged team · A desire to go above and beyond and prepare our food with love · Experience working in a busy, fresh food kitchen is essential · A team player with plenty of energy and stamina · Who enjoys working as part of a tight knit team Rewards for your hard work · Base rate of £14.50 per hour + TRONC · 50% off at all Mission Mars Venues for you and friends which, with our Rudy’s Pizza growing in London means half price pizza! · Invites to big events including our annual Christmas Party & Awards and Summer BBQ · 24/7 access to free, confidential and specialist mental health/well-being support. · An independent culture where your ideas matter. Who we are Albert’s Schloss is part of the Mission Mars Group, and we currently operate Albert’s Schloss in Manchester, Birmingham and Liverpool, as well as Albert’s Schenke, Albert Hall, and Rudy’s Pizza Napoletana, employing 1300 colleagues. We have been rated as a 'World Class' place to work by Best Companies in 2024 and placed in the Top 10 Hospitality Employers in the UK in 2023. We believe in investing in and developing our people whilst being true to our values of Fun, Authentic, Positive, Initiative, Neighbourly & Committed.

About the job JOIN OUR FAMILY At RBH we believe our people are our biggest assets and understand the value in putting you first. Our approach to diversity in the workplace, health & wellbeing, sustainability, and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey... A DAY IN THE LIFE OF A GUEST SERVICES ASSISTANT AT THE CORNER LONDON CITY. What you'll be doing... Reporting to the F&B and Front of House Managers, we are looking for someone who enjoys variation and has a flexible approach to their working environment. Interested in learning how each department within the hotel operates? We have got you covered at The Corner. You can expect to wear many capes throughout your working day including Guest Service Agent, Receptionist, Food & Beverage Assistant and Housekeeping - no shift is the same! Our team are like a family, and we work together to deliver outstanding guest service to our guests by offering timely, efficient, knowledgeable, and truly remarkable service. We are an enthusiastic, authentic bunch of individuals who truly care about teamwork and great service! WHAT WE NEED FROM YOU We hire mostly on personality & potential but here are a few of our requirements... To succeed in the role of Guest Service Assistant you will need the following qualities and skills. Outstanding communication skills Experience within a customer facing role is preferred. No experience? No big deal - we’ll train you up! A can-do attitude Computer literate with a professional telephone voice WHAT WE OFFER You will have access to a benefits package we believe truly works for our people and enhances our overall culture... Discounted hotel room rates for you and your friends & family Extra days holiday for your birthday Flexible working arrangements Pension Free meals on duty saving you over £1000 per year To learn more about our full benefits package, to watch our employee benefits video. EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We accept and celebrate our team for who they are and welcome people of all races, disabilities, sex, gender identities and reassignment, sexual orientation, ages, pregnancy and maternity, religion or belief and marriage and civil partnerships. We keep our recruitment process simple and consider applicants on their abilities alone to ensure a fair interview process. #LifeatRBH £11.5 - £11.5 per hour Department: Reservations Reception About you Guest Service Assistant Language required: English. The company RBH is an independent hotel management company, with an exceptional track record of developing and managing a diverse collection of branded and private label hotel properties across the UK to maximise returns for hotel owners. Working in partnership with many of the most prestigious international hotel brands, including IHG, Hilton, Accor, Marriott and Wyndham, RBH is a driving force in the hospitality industry in the UK. Our RBH family of over 250 hotel specialists provide a comprehensive support platform to each hotel General Manager. As the UK’s leading hotel management company, we operate over 50 fantastic hotels from luxury hotels with golf, leisure & spa and extensive F&B, to limited service and budget hotels.

ALBERT'S SCHLOSS LONDON Commis Chef, Albert's Schloss London Salary: up to £13.75 + tronc Albert’s Schloss will reside in the heart of London on Shaftesbury Avenue, taking over the former Rainforest Café site. Influenced by our travels across Alpine Europe; expect a Bavarian Bier Palace, Alpine-themed Cook Haus, and seven days of showtime. The stunning 18,000 square foot space in the heart of the West End will be our fourth Albert’s Schloss in the UK, part of the Mission Mars Group. With four bars measuring over 45 metres in length, 500 covers for Cook Haus dining, in Haus Bakery, Ludwigs Tavern and an impressive stage that will offer totally unique entertainment. We’re looking for someone to join us as a Commis Chef for our Albert’s Schloss London. We need superstars who have worked in a Commis Chef or similar type of role previously, & who are passionate about hospitality and delivering a world class service to our guests. ** Who we need** · Previous experience in a fast paced kitchen environment · Someone who has a genuine love for cooking · Who loves a challenge and thrives on building an energised and engaged team · A desire to go above and beyond and prepare our food with love · Experience working in a busy, fresh food kitchen is essential · A team player with plenty of energy and stamina · Who enjoys working as part of a tight knit team ** Rewards for your hard work** · Base pay of £13.75 per hour + TRONC · 50% off at all Mission Mars Venues for you and friends which, with our Rudy’s Pizza growing in London means half price pizza! · Invites to big events including our annual Christmas Party & Awards and Summer BBQ · 24/7 access to free, confidential and specialist mental health/well-being support. · An independent culture where your ideas matter. ** Who we are** Albert’s Schloss is part of the Mission Mars Group, and we currently operate Albert’s Schloss in Manchester, Birmingham and Liverpool, as well as Albert’s Schenke, Albert Hall, and Rudy’s Pizza Napoletana, employing 1300 colleagues. We have been rated as an ‘Outstanding’ place to work for the last four years by Best Companies and placed in the Top 10 Hospitality Employers in the UK in 2023. We believe in investing in and developing our people whilst being true to our values of Fun, Authentic, Positive, Initiative, Neighbourly & Committed.

JOIN OUR FAMILY At RBH we believe our people are our biggest assets and understand the value in putting you first. Our approach to diversity in the workplace, health & wellbeing, sustainability, and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey... A DAY IN THE LIFE OF A GUEST SERVICES ASSISTANT AT HAMPTON BY HILTON LONDON DOCKLANDS What you'll be doing... Reporting to the Guest Srevice Manager, we are looking for someone who enjoys variation and has a flexible approach to their working environment. Interested in learning how each department within the hotel operates? We have got you covered at Hampton by Hilton London Docklands.You can expect to wear many capes throughout your working day including Guest Service Agent, Receptionist, Food & Beverage Assistant - no shift is the same! Our team are like a family, and we work together to deliver outstanding guest service to our guests by offering timely, efficient, knowledgeable, and truly remarkable service. We are an enthusiastic, authentic bunch of individuals who truly care about teamwork and great service! WHAT WE NEED FROM YOU We hire mostly on personality & potential but here are a few of our requirements... To succeed in the role of Guest Service Assistant you will need the following qualities and skills. Outstanding communication skills Experience within a customer facing role is preferred. No experience? No big deal - we’ll train you up! A can-do attitude Computer literate with a professional telephone voice WHAT WE OFFER You will have access to a benefits package we believe truly works for our people and enhances our overall culture... Discounted hotel room rates for you and your friends & family Extra days holiday for your birthday Flexible working arrangements Pension Free meals on duty saving you over £1000 per year 50% off Food & Drinks To learn more about our full benefits package, to watch our employee benefits video. EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact . #LifeatRBH About you Reception Guest Service Assistant Language required: English. The company RBH is an independent hotel management company, with an exceptional track record of developing and managing a diverse collection of branded and private label hotel properties across the UK to maximise returns for hotel owners. Working in partnership with many of the most prestigious international hotel brands, including IHG, Hilton, Accor, Marriott and Wyndham, RBH is a driving force in the hospitality industry in the UK. Our RBH family of over 250 hotel specialists provide a comprehensive support platform to each hotel General Manager. As the UK’s leading hotel management company, we operate over 50 fantastic hotels from luxury hotels with golf, leisure & spa and extensive F&B, to limited service and budget hotels.

Job description: Programmers and software development professionals design, develop, test, implement and maintain software systems in order to meet the specifications and business objectives of the information system; they also design and develop specialist software e.g. for computer games. Tasks required by this job include: - examines existing software and determines requirements for new/modified systems in the light of business needs; - undertakes feasibility study to design software solutions; - writes and codes individual programs according to specifications; - develops user interfaces; - tests and corrects software programs; - writes code for specialist programming for computer games, (for example, artificial intelligence, 3D engine development); - implements and evaluates the software; - plans and maintains database structures; - writes operational documentation and provides subsequent support and training for users.

Wok Chef - Speedboat Bar Salary - Up to £16 ph Schedule - Full Time Experience - Previous experience in a quality, Asian restaurant Speedboat Bar are seeking a Wok Chef to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Wok Chef looking for a new role in an award winning, critically acclaimed group. The Restaurant In partnership with Chef Luke Farrell, Speedboat Bar takes inspiration from the Thai-Chinese restaurants in Bangkok’s Chinatown and the thrilling sport of Speedboat racing along the canals (klongs) of Thailand. The menu explores the ingredients, flavours and techniques that took Luke to Bangkok and its unique foodways; Chinese in origin but now uniquely Thai. A masterclass in wok cooking, roasted meats and spicy sauces, each hinging on the specialist Thai herbs and ingredients cultivated and grown at Luke’s nursery, Ryewater, in Dorset. The bar focuses on sharing Singha beer towers, slushies and chasers; the signature Speedboat cocktails – Snakesblood Negroni; Shop Window Old Fashioned; and Jelly Bia made with frozen Leo Lager; as well as softs such as a Snakefruit soda. The Position We're looking for an experienced Wok Chef to join our kitchen team, creating exceptional dishes and delivering an all-encapsulating experience to our guests. You'll have experience working in a quality kitchen, adhering to standard operating and Health and Safety procedures. More importantly we are looking for people for as passionate about food and hospitality as we are! If you have the following, then we want to hear from you: Prior experience as a Wok Chef within a fast-paced quality, restaurant; Eagerness to roll your sleeves up and get stuck in; A creative approach with impeccable attention to detail; Passion for about food and hospitality, along with the eagerness to continually learn; The desire to develop your career within an ambitious and trend-setting restaurant group;

Job Title: Head Chef - Mexican Cuisine Specialist Salary: $28,000 per year Position Type: Full-time, Overtime as Required Job Overview We are seeking a passionate and experienced Head Chef with deep expertise in traditional Mexican cuisine to lead our kitchen team. This role requires a seasoned chef who is knowledgeable in the culinary traditions of Mexico, from pozole and tlacoyos to tamales, tortas ahogadas, and regional varieties of carnitas. You will be responsible for designing authentic menus that reflect the rich diversity of Mexican flavors and will rotate the menu every 2-3 months to offer fresh and seasonal dishes. Key Responsibilities Menu Development: Design and refresh an authentic Mexican menu every 2-3 months, incorporating seasonal ingredients and traditional Mexican flavors. Recipe Creation: Develop new recipes, ensuring they meet quality standards and reflect the richness of Mexican culinary traditions. Team Leadership: Manage and train kitchen staff, ensuring they follow recipes and kitchen protocols accurately. Kitchen Management: Oversee daily kitchen operations, including food preparation, cooking, and plating, while maintaining a clean and organized workspace. Health & Safety Compliance: Ensure strict adherence to health, safety, and cleanliness standards in the kitchen at all times. Inventory & Cost Control: Manage inventory levels, order supplies, and control food costs to maximize profitability. Quality Control: Monitor the quality of dishes before they reach the customer to ensure each item meets our standards. Overtime Flexibility: Availability to work additional hours when necessary, especially during high-demand periods. Qualifications Experience: Minimum of 3 years of experience specializing in Mexican cuisine, with hands-on knowledge of traditional Mexican dishes and cooking techniques. Language: Fluent in Spanish with a basic understanding of English. Leadership Skills: Proven ability to lead, manage, and motivate a kitchen team. Creativity and Innovation: Passion for experimenting with traditional flavors while staying true to Mexican culinary roots. Attention to Detail: Strong attention to cleanliness, organization, and presentation. Preferred Skills Knowledge of regional Mexican dishes and the ability to adapt recipes for a diverse clientele. Strong organizational and time-management skills. Ability to work effectively under pressure in a fast-paced kitchen environment. To Apply: Please submit your resume, a cover letter detailing your experience in Mexican cuisine, and any portfolio items (e.g., photos, sample menus) that showcase your expertise. Join our team and bring the heart of Mexican culinary traditions to our customers!

Job Title: Specialist Barista & Sandwich Maker Company: Sage and Poppy Coffee Shop Location: Tulse Hill About Us: Sage and Poppy Coffee Shop is not just a café; it's a destination for those who appreciate the artistry behind both coffee and food. Nestled in the heart of London, we pride ourselves on offering a unique and enriching experience where patrons can indulge in expertly crafted coffee beverages and exquisite sandwiches made with the finest ingredients. Position Overview: We are on the lookout for an exceptional individual to join our team as a Specialist Barista & Sandwich Artisan. This role is perfect for someone who is not only passionate about coffee but also possesses a creative flair for culinary excellence. The ideal candidate will be proficient in the art of crafting specialty coffee drinks and skilled in the creation of gourmet sandwiches that tantalize the taste buds and leave a lasting impression on our customers. Responsibilities: Specialty Coffee Crafting: Utilize expert knowledge and skills to prepare a wide array of specialty coffee beverages, including pour-over, AeroPress, siphon, and cold brew. Showcase creativity and precision in latte art, elevating the visual appeal of each coffee creation. Stay updated on industry trends and emerging brewing techniques, continuously enhancing the coffee experience for our customers. Provide personalized recommendations based on customers' taste preferences and flavor profiles. Sandwich Artistry: Craft fresh and flavorful sandwiches using premium ingredients, paying meticulous attention to flavor combinations, textures, and presentation. Develop innovative sandwich recipes that showcase seasonal ingredients and culinary ingenuity, offering customers a diverse and exciting menu. Maintain consistency in portion sizes and ingredient ratios, ensuring each sandwich meets our high standards of quality and taste. Collaborate with the kitchen team to streamline sandwich preparation processes and optimize efficiency during peak hours. Customer Engagement: Foster a welcoming and engaging atmosphere where customers feel valued and appreciated. Engage with patrons in meaningful conversations about coffee and food, sharing insights and recommendations to enhance their experience. Actively seek feedback from customers and use it to continually improve the quality of our offerings and service. Build rapport with regular customers, creating a sense of community and loyalty around Sage and Poppy Coffee Shop. Sanitation and Safety: Adhere to strict sanitation and food safety protocols, maintaining cleanliness and hygiene in all areas of operation. Handle food products and equipment with care, following proper storage and handling procedures to prevent contamination. Monitor inventory levels of sandwich ingredients and coffee supplies, communicating any needs to management to ensure uninterrupted service. Qualifications: Proven experience as a specialist barista in a specialty coffee shop or similar setting. Demonstrated expertise in coffee brewing methods, latte art, and flavor profiling. Creative culinary skills with experience in sandwich preparation and recipe development. Strong attention to detail and a commitment to delivering exceptional quality in every beverage and sandwich. Excellent communication and interpersonal skills, with a passion for engaging with customers. Food handler's permit or willingness to obtain one. Flexible availability, including mornings, evenings, weekends, and holidays. Benefits: Competitive compensation package with opportunities for advancement. Employee discounts on coffee and food items. Supportive and collaborative work environment. Ongoing training and professional development opportunities. If you're a passionate coffee enthusiast with a talent for culinary creativity, we invite you to bring your expertise to Sage and Poppy Coffee Shop. Join us in delivering memorable experiences through exceptional coffee and culinary craftsmanship. Apply today by submitting your resume and a cover letter highlighting your relevant experience and why you're the perfect fit for this role.

We are looking for Lead Climbers, Second Climbers and GroundsMan to join our team. A strong work ethic and a diligent approach to producing quality work whilst keeping yourself and others safe will be essential, as will the ability to work as a team in challenging situations. Additional training and qualifications will be provided as necessary as part of our commitment to maintaining and enhancing a skilled and competent workforce. LEAD CLIMBERS: You will be required to undertake a variety of different tree works such as: - Large Fells - Large Reductions - Hedge trimming - Pollarding - Grinding - Mewp work You will be in charge of keeping yourself and team safe, ensuring you and your team are working safe and work is completed. A clean full driving licence is preferred however not required. NPTC or equivalent tickets relevant to your role will be essential. Diplomas and other more advanced training are an advantage. SEOND CLIMBERS: You will required to undertake a variety of different tree works such as: - Fells - Reductions - Hedge trimming - Pollarding Competent at ground based rigging operations. Enthusiasm and a willingness to learn. A realistic understanding that everyone drags branches and cleans up. 2+ years climbing experience. A solid foundation in tree climbing technique. Able to carry out medium sized reductions and take downs safely and effectively. BENEFITS: - 20 days paid holiday plus bank holidays - Training provided - Full kit provided - Overtime and weekend work available

AT Technicians has been operating in the Essex area for 14 years and is a leading Mercedes-Benz specialist. We are growing and looking to add more staff to our company. Responsibilities for mechanic: Perform diagnostic tests and repairs on a variety of vehicles. Conduct routine maintenance tasks such as oil changes, tire rotations, and brake inspections. Identify mechanical problems, often by using computerised diagnostic equipment. Inspect parts for wear and tear, replace or repair parts as necessary. Ensure vehicles are safe and reliable for customers. Maintain a clean and organised workspace. Provide excellent customer service by explaining vehicle conditions and necessary repairs to customers. Qualifications: Proven experience as a mechanic or in a similar role. Excellent knowledge of mechanical, electrical, and electronic components of vehicles. Experience with vehicle diagnostic systems and methods. Ability to handle various tools Willingness to observe all safety precautions for protections against accidents, dangerous fluids, chemicals, etc. Good communication and customer service skills. Hours: 0 hours contract – flexible hours as per the company's needs and your availability. Potential for additional hours based on workload and performance.

Manual Grinder, Machine Operative. Surface Grinder Competitive salary based on experience. Overtime available. On site parking. 37.25 hours standard working week: Mon – Thurs 8.00am till 4.30pm. Fri: 8.00am till 1.15pm. Ash Consulting are working with a well-established speciality manufacturing business that due to ongoing success and full order books are keen to appoint a permanent Manual Grinder to join their grinding team. The post holder will perform grinding of precision Gauges to customer requirements in a timely fashion. This is a fantastic opportunity for someone to build a career in a well-established company in the DN7 area. What We Are Looking For Our client is interested in candidates who have the following skills and experience: · The successful candidate will be proactive and self-motivated. · Ideally you will be apprentice trained as a Grinder with a focus on Surface Grinding. The machines used are: Seedtec APS & Jones & Shipman Surface Grinders. · Experience of precision machining and work on small batches or one offs. · Ability to understand operation and method sheets. · Working with Standard Operating Procedures. · Understand engineering drawings (geometric tolerancing). · Change over and set of a grinding machine. · Mounting and balancing a grinding wheel. · Knowledge of grinding wheels, surface roughness and experience working to tight tolerances. · To work to fine tolerances with the ability to use of comparators, gauges, micrometres and other task specific measuring equipment. What’s on Offer - A good salary based on skills, qualifications and experience - Free secure on site parking - Overtime available at competitive rates - Pension - Early Friday finish - Genuine career opportunities within a market leader in their specialist field - How to Apply - Please send a full CV and any covering notes to Ash Consulting via the link

JOB PURPOSE Take control and responsibility for the smooth and efficient operation of the bar Ensure facilities are maintained to the standards required Ensure all employees receive regular training and are able to diversely work in all areas. Ensure all staff training meet statutory requirements, to update their skills and knowledge and to meet their own personal development needs. Participate in guest activities that promotes the our product and its services. Ensure that Guests and Colleguees safety is always number one priority Aid and assist guests throughout their time with us in a friendly and professional manner. Ensure that the bar team provide guests with a warm welcome and greet all guests. Ensure that the given service provided goes over and beyond the expected standard of service. Deliver Magic Moments to make a guest’s day. Encouarge the team to work flexibly, which will develop their knowledge, assist in the event of absence cover, and allow service standards to be maintained. Assist in producing a training plan, action the training and evaluiate to ensure that the training is relevant and achieves the required outcome. Assist the General manager to carry out departmental appraisal reviews in a timely and appropriate manner. Ensure that every operational and supervisory employee receives the equivalent of one hours development per week (48 hours per annum). This is to be recorded in the individual training records. Identify employees with the potential to develop within the business and agree a development plan with them to utilise their skills/knowledge and aid in their personal growth. Support any training programs, including the NVQ award. Ensure that the team is constantly improving their product knowledge to maximise revenue and the service provided. Create a team environment which promotes good employee morale and pride in the bar/restaurant. Formulate departmental training plans in order to identify skills required by team members to meet bar and individual objectives. Provide continious recorded traning for staff. Orgainise suppliers to train employees as needed. Lead and motivate staff in order to encourage and obtain maximum commitment. Review the performance of all your team at least every six months, using company guidelines. Ensure that every employee receives induction training on their first day of employment. Ensure the whole team is aware of liquor legislation and receives food hygiene traning relevant to their position. Control payroll by ensuring the control of overtime, recruitment, casual labour, sickness etc Ensure the team undertand the areas and steps where they can maximise guest satisfaction at every ‘touch point’. Ensure the routine maintenance is carried out in your areas of responsibility, reporting any damage, wear and tear. Set up and orgainse ongoing cleaning schedules. Produce and update departmental risk assessments and train the team against them. Ensure the assessments are reviewed in the event of an incident occuring. Ensure the team maintain the bar/restaurnt l, collect any litter, remove/report hazards. To be fully conservant with the Bar/Resraurantl Policy on; Fire & Evacuation Security procedures Health and safety policy Personnel and training procedures Comply with statutory and legal requirements for fire, health and safety, hygiene, liquor licensing, disability and employment laws and ensure that all members of your team are trained accordingly. Carry out daily Health and Safety Audits Ensure compliance throughout the department. Be responsible for your own personal development at work and strive to be the best in what you do, taking care and pride in your work. Participate in your annual review dicussion and any subsequent conversations to review performance and objectives. BUSINESS IMPACT/RESULTS Responsible for driving the team by Leading them to deliver the Food and Service expectatiations. Motivating staff on a daily basis to create a friendly and warm environment in order to retain staff and generate effective team work Build business and develop repeat diners, especially from the local community and making the restaurant and bar a ‘first choice’ for dining experience in the local area. Ensure achievement of budgeted profitability of the Bar. Develop a cohesive and well trained team who are able to provide superior guest service and maximise revenue. Maximise the service opportunities for guests to ensure return visits. Coach and lead the team in such a manner that our guests receive an exceptional level of service and want to return. Positively approach all sales opportunities in order to maximise revenue. Ensure staff are sales and standards focused. Assist the General Manager in developing food and drink packages/promotions to encourage business and build the reputation in the local business and leisure markets. Control all glass and bar supplies stocks and levels Assist in weekly stock Takes and ensure beverage cost of sales are in line with budgeted figures. Have minimal guest complaints received for food, beverage and service issues. CREATIVITY An eye for detail and attention to detail is required at all times. Encourage self and staff to think outside the box and question the status quo to enhance the guest experience Promote a positive and innovative way of thinking ahead and planning for future situations that impact guests and staff moral COMMUNICATION Eagerly Welcome guests sincerely with the broadest smile and warmest of welcome Daily ensure that staff converse to guests regarding their experience with us. Effectively promote resort points of sales to enhance the guest experience and increase potential revenue Ensure departmental meetings are held monthly. Communicate with all team members by holding regular briefing sessions. Communicator with peers and subordinates. DECISION MAKING & AUTONOMY Deliver the culture of Never Say No to a Guest-Seek ways to find suitable alternatives to ensure guest satisfaction at all times Any guest concerns must be dealt with as the highest priority and with great apprehension Any decisions taken must reflect and safeguard your top priorities:- Health and safety, Guest satisfaction and Staff Morale APPLIED KNOWLEDGE & SPECIALIST SKILLS Flexibility is imperative to meet the requirements of the business needs Training is vital to pass on self skills to your team members As part of the management team your input in the department decision is imperative. Pass on your ideas and skills in team meetings Report to your seniors of any training and development you feel that you or your team may need. Ensure that all training is attended by self and team. Influencer at all levels and able to get employee buy in to operating practices. Delegate to achieve the desired results from team members. MANAGING RESOURCES Ensure a system is in place for ordering, delivery, storage, security, distribution and administration of beverage items. Visual appearance of the bar and work areas must be kept sparkling clean and pleasing to the eye Ensure that team adheres to all Health and Safety regulations in regards to PPE, storing of chemicals and safely usage of equipment to ensure safety of self, staff and guests Report any defects, hazards or near misses to ensure safety of self, staff and guests COMPLEXITY & PROBLEM SOLVING Take ownership of any guest issues/complaints/feedback and take appropriate follow up action.If unsure always communicate with GM Take personal responsibility in a guest situation to ensure that it gets resolved efficiently and follow-up to ensure that the guest leaves feeling satisfied. Communicate any relevant information in regards to guest request to your GM in order to ensure we exceed guest expectations.

About hazelInspired by the hazel branch in the original City of Glasgow crest (of which a stained-glass window can be found at our neighbours AC by Marriott), and the calm feeling of dappled light streaming through tree branches, Hazel brings an escape from the hustle and bustle of daily life. Hazel is the perfect choice for an experience before, during or after a day of shopping, sightseeing or working in Glasgow City Centre Hazel is where people take a moment to appreciate a quiet morning coffee, enjoy a catch up with friends over lunch, or savour a well-deserved dinner and cocktail. Our welcoming, knowledgeable team always look forward to welcoming our customers for a relaxing and enriching experience, time and time again. Find out more about hazel at: Why join hazel? You will have access to a benefits package we believe truly works for our people and enhances our overall culture... Discounted hotel room rates for you and your friends & family with Marriott Bonvoy Service charges each month Extra days holiday for your birthday Flexible working arrangements Pension Discounted Gym Membership Discounts for Supermarkets, High Street Retailers, and Cinema Tickets Team Social Events Employee Assistance Programme and access to counselling support Future opportunities to develop within hazel through. We actively encourage internal development and progression. Free meals on duty saving you over £1000 per year And more... A Day in the Life at hazel What you'll be doing... Reporting to the Executive Head Chef, you can expect your working day to include the following duties. You will be responsible to ensure that all food items are prepared, presented and served to the standard required under the guidance of the Snr Sous Chef and Executiive Head Chef. To receive goods ordered and check items supplied are to the standard and quality required. To inform them Head/Sous Chef of any discrepancies. The successful applicant for this role will deliver excellent customer service, have a positive ‘can do' attitude, be willing to learn and show that they care. What we need from you! To succeed in the role of Chef de Partie you will need the following qualities and skills. The ability to adhering to the company’s rules and regulations on policies and procedures relating to fire, hygiene, health & safety, and licensing regulations The ability to manage various sections of the kitchen, whilst ensuring health & safety standards are met To be flexible in your approach, and able to assist the Sous Chef and any other members of the kitchen brigade when required A team player who thrives in the hustle and bustle of a busy kitchen department Someone who is passionate about food and willing to learn Previous experience in a similar role, at either Chef de Partie of commis level An understanding of quality control and kitchen standards Join the family At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability, and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey.. Equal opportunities RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact . International Talent Welcome: We are open to sponsoring candidates from overseas who possess the right skills and qualities for the role. RBH holds a sponsorship license, making the immigration process a smooth journey for the right candidate. #LifeatRBH Reporting to the Executive Head Chef, you can expect your working day to include the following duties. You will be responsible to ensure that all food items are prepared, presented and served to the standard required under the guidance of the Snr Sous Chef and Executiive Head Chef. To receive goods ordered and check items supplied are to the standard and quality required. To inform them Head/Sous Chef of any discrepancies. The successful applicant for this role will deliver excellent customer service, have a positive ‘can do' attitude, be willing to learn and show that they care. RBH is an independent hotel management company, with an exceptional track record of developing and managing a diverse collection of branded and private label hotel properties across the UK to maximise returns for hotel owners. Working in partnership with many of the most prestigious international hotel brands, including IHG, Hilton, Accor, Marriott and Wyndham, RBH is a driving force in the hospitality industry in the UK. Our RBH family of over 250 hotel specialists provide a comprehensive support platform to each hotel General Manager. As the UK’s leading hotel management company, we operate over 50 fantastic hotels from luxury hotels with golf, leisure & spa and extensive F&B, to limited service and budget hotels.

About Kove is a leading provider of expert psychological care based in London. We serve a private paying client base seeking effective treatment from experienced therapists. We have operated for five years and aim to use contemporary, holistic and evidence-based methods of treating psychological difficulty. Our clinic is located in London Bridge and we offer a range of services. This includes a variety of therapy approaches including a particular focus on treating deep trauma, treatment for both adults and children, and a specialist neurodifference diagnosis and support service. We are a Psychologist and Psychotherapist led team. Role Summary Join our ambitious, growing, and supportive clinical team as a specialist EMDR Therapist treating trauma. In this role, you will primarily provide therapy to clients, attend supervision and training sessions, and contribute to the team's clinical skills growth. Our core ethos is a commitment to collective clinical development in addressing complex psychological difficulties with our engaged and well-resourced client base. We are seeking motivated therapists with or without private practice experience. Work is based at our London Bridge location, with most of the 2.5-day work schedule dedicated to client therapy sessions. We will offer training opportunities and a range of additional benefits over the first year. Person Specification / Requirements Essential: Minimum of 5 years working in psychotherapy roles. Professional, post-graduate level training in a full psychotherapeutic discipline. Full basic training in EMDR (parts 1, 2, and 3). Minimum of 2 years applying EMDR alongside supervision. Excellent interpersonal skills and therapy competencies for working with traumatised individuals. Experience in working adaptively with complex clients. Interest in attachment theory and working with developmental trauma. Willingness to further train with us in both EMDR and developmental trauma. Desired: EMDR Accreditation Some knowledge of personality structure and working with dissociation. Some knowledge of IFS therapy Training or self-study in attachment-based EMDR. Job Details and Compensation: Full salary. Part-time / Full-time roles. 28 days pro-rata annual leave. Annual training plan to contribute to CPD. Private healthcare plan. Company-provided pension allowance. We invite you to join our dedicated team at London Bridge, where your expertise will help shape our team and make a meaningful impact on the lives of our clients

JOIN OUR FAMILY At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey... THE OPPORTUNITY We have commenced our search for an experienced General Manager to support the team at Thames Riviera Hotel, Maidenhead. Reporting to the Operations Director, you will have a strong focus on the delivery of exceptional guest care, as well as the commercial performance of the business. As General Manager you will develop your knowledge of the local market to achieve sales and maximise on revenue, managing occupancy, and driving growth in the food and beverage and events side of the business. You will be an ambassador for the guest journey and ensure values and service behaviours are delivered consistently in a professional and friendly environment. You will be responsible for directing and developing a current great team and culture across all departments to achieve exceptional performance across the key indicators of profit, people, and RGI. THE PROPERTY This fantastic hotel is located on the Banks of the River Thames, in-between a mixture of countryside & classic English villages, lies the Thames Riviera Hotel. comprising of 51 bedrooms and 3 function rooms , our newly re-decorated property is the perfect setting for weddings, conferences and other life events. The hotel is situated on Maidenhead Bridge and is easily accessible from the M4 and M40 with excellent links to two of London’s major airports – Gatwick and Heathrow. Our location is an excellent hub for exploring some of the best attractions and destinations that England has to offer. Hop on the tube and head into central London for shopping and a bite to eat. Visit Windsor Racecourse and Castle, Legoland and Thorpe Park, all of which are ideal choices for a fun-filled family day out. WHAT YOU’LL BRING TO THE TABLE The ideal candidate will have successful management abilities in the hospitality industry. You should be comfortable prioritizing and organizing work commitments, while providing clear direction to your team and ascertaining hotel training needs when necessary. It is imperative that the General Manager can motivate their team while specializing in exceptional guest satisfaction. We are seeking someone grounded, hands on and focused, who can confidently enforce the excellence of hotel standards, policies, and procedures. You should have experience of a similar fast paced hotel environment. You must also be able to demonstrate a track record of great leadership, ambition, enthusiasm and passion for the hotel industry. Excellent knowledge of the local market (preferred) Previous experience working within a similar independent or branded property. Balanced approach to our people, commercial and the community. Experience managing and coordinating a large team. RBH BENEFITS You will have access to a benefits package we believe truly works for our people and enhances our overall culture... Compensation Market related salary and annual salary review Annual performance-based bonus 34 days annual leave Family Friendly and Health & Wellbeing Employee Assistance Programme Life Assurance Company Sick Pay Cycle to Work Scheme Other Yearly calendar of events Annual company awards ceremony Workplace wellness activities Community engagement activities Lond service awards EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We keep our recruitment process simple and consider applicants on their abilities alone to ensure a fair interview process. If at any point throughout our proces £55000 - £65000 per annum RBH is an independent hotel management company, with an exceptional track record of developing and managing a diverse collection of branded and private label hotel properties across the UK to maximise returns for hotel owners. Working in partnership with many of the most prestigious international hotel brands, including IHG, Hilton, Accor, Marriott and Wyndham, RBH is a driving force in the hospitality industry in the UK. Our RBH family of over 250 hotel specialists provide a comprehensive support platform to each hotel General Manager. As the UK’s leading hotel management company, we operate over 50 fantastic hotels from luxury hotels with golf, leisure & spa and extensive F&B, to limited service and budget hotels.

Head of Operations & Service Development As The Head of Operational and Service Development you will be responsible for driving business growth, optimizing service delivery, and achieving occupancy and revenue targets. This role focuses on strategic leadership, sales, marketing, and community engagement to position us a leading provider in the region. The role includes customer engagement, commercial initiative development, and overseeing regional performance to meet both financial and non-financial targets. Main Role Purpose: Reporting to the Directors and the Nominated Individual, the Head of Operations & Service Development will lead business and service growth through strategic development, operational management, and strong customer relationships. This role will involve managing the full sales process, engaging with local hospitals and community stakeholders, and ensuring that our services meet the highest quality standards. Key Responsibilities: Sales, Marketing, and Business Development: Develop and implement sales and marketing strategies to meet occupancy and revenue targets. Engage in customer relationship development with existing and prospective customers in the region to drive business growth. Identify, negotiate, and implement new commercial initiatives with existing and new customers. Own the tender and proposition development process, managing submissions for prospects within the region, supported by bid programme management and other workstream contributors. Manage leads effectively, following the organization's sales and marketing processes to convert inquiries into move-ins. Market our services effectively, utilizing strategic platforms and methods. Operational and Service Development: Oversee the operational management of care services, ensuring they are person-centred, safe, and tailored to meet individual needs. Lead the mobilization of care packages, coordinating with operational and clinical teams to deliver high-quality care. Monitor service performance against set objectives, identifying areas for improvement and implementing necessary changes. Develop and maintain effective communication and collaboration with internal and external stakeholders, including service users, families, and professional contacts. Customer Engagement and Relationship Management: Build and maintain strong relationships with local hospitals, community groups, and other relevant stakeholders to enhance our visibility and generate new business leads. Engage with internal and external specialists to advance clinical engagement with current and prospective customers in the region. Represent us in community events, professional forums, and meetings, acting as an ambassador to promote the organization’s services. Strategic Planning and Performance Management: Research, propose, and develop the regional strategy and overall commercial objectives Define annual and long-term regional objectives and create plans to achieve them, aligning with the broader goals set by the Board. Lead the local management team, ensuring alignment with the regional strategy and commercial objectives, and support local managers in delivering growth, operational excellence, and productivity. Deliver regional performance targets across both financial and non-financial measures, regularly reviewing progress and making adjustments as needed. Service Quality and Compliance: Ensure compliance with CQC’s Fundamental Standards of being Safe, Effective, Caring, Responsive, and Well-Led. Lead preparations for CQC inspections, local authority reviews, and internal quality assurance processes. Implement and monitor quality assurance systems, including audits and action plans to address identified areas for improvement. Financial Management: Manage the service budget, ensuring effective deployment of resources within financial parameters set by the provider. Monitor financial performance, prepare regular budget reports, and address variances in income and expenditure. Oversee pricing strategies and financial assessments for new care packages to ensure profitability and sustainability. Person Specification: Qualifications: QCF Level 5 Diploma in Health and Social Care or equivalent (Essential). Management qualification or relevant management experience (Desirable). Registered Manager's Award (Desirable).

JOIN OUR FAMILY At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability, and individuality sets us apart from our competitors and is one of the reasons we are rated Top 6 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey... A DAY IN THE LIFE OF A NIGHTS TEAM MEMBER AT DOUBLETREE BY HILTON EDINBURGH CITY What you'll be doing... Reporting to the Nights Manager, you can expect your working day to include the following: You will be responsibile for the smooth running of the Front Desk overnight, creating a 'home away from home' for our guests. By providing exceptional guest service, you will also be supporting our Housekeeping team by preparing our guest bedrooms and public areas ready for the next day. You will also support the Nights Manager with any other tasks such as running the Night Audit and Room Service. WHAT WE NEED FROM YOU We hire mostly on personality & potential but here are a few of our requirements... To succeed in the role of Nights Team Member, you will need the following qualities and skills: Loves creating a 'home away from home' for our guests throughout their stay with us to the moment they leave. Takes great pride in what they do. Loves working as part of a team. WHAT WE OFFER You will have access to a benefits package we believe truly works for our people and enhances our overall culture... Discounted hotel room rates for you and your friends & family Extra days holiday for your birthday Flexible working arrangements Pension Free meals on duty saving you over £1000 per year To learn more about our full benefits package, to watch our employee benefits video. EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact #LifeatRBH £25104 - £25104 per annum RBH is an independent hotel management company, with an exceptional track record of developing and managing a diverse collection of branded and private label hotel properties across the UK to maximise returns for hotel owners. Working in partnership with many of the most prestigious international hotel brands, including IHG, Hilton, Accor, Marriott and Wyndham, RBH is a driving force in the hospitality industry in the UK. Our RBH family of over 250 hotel specialists provide a comprehensive support platform to each hotel General Manager. As the UK’s leading hotel management company, we operate over 50 fantastic hotels from luxury hotels with golf, leisure & spa and extensive F&B, to limited service and budget hotels.

As the Registered Manager, you will be working for a Unique Small Organisation, Diamond Solace is a brand 3-Bedroom top- end supported living home in Luton, newly set up to provide high-quality care and nurturing to vulnerable medium- high-risk young care people aged 16-18yrs. We will go above and beyond to support you through your career just as you will do so for the young people that we support. You will be a valued and respected member of our team. Want to be part of this? – Then please read on! Job Description You will be managing a specialist residential service for young people presenting a high risk to grooming and exploitation. Young people accommodated at the home may also present with mental health and emotional and behavioural challenges while they transition into independent living or return home with support. Your Duties as the Registered Manager will include: · To support the OFSTED regulated service, the management and daily running of the operation and the development and delivery of residential young persons residential services. · Ensure the well-being, safety, and development of all young people within the service, promoting independence and personal growth. · Oversee the creation and implementation of personalised care and support plans tailored to the needs of each young person. · Ensure the service operates in line with current legislation, Ofsted regulations and safeguarding policies. · To ensure that all young people have their needs met and their welfare promoted at all times. · To be responsible for the motivation, development, leadership, coordination, and support of the staff group, working with the Recruitment Manager to ensure staffing levels are maintained at all times · Monitor and evaluate the quality of care provided, ensuring continous improvement and compliance with inspection frameworks. · Oversee the budgeting, resource allocation, and financial management of the service. · To supervise the Team Leader, enabling them to supervise and support the staff team. · To ensure that effective records are maintained in accordance with Ofsted Supported Accommodation Regulations 2023 and other regulatory requirements · To Work effectively with Commissioning Partners, Police, LSCB, Public Health and Ofsted etc. · Participate in on-call duties to ensure 24-hour management support for the service. · Be responsible for safeguarding procedures, ensuring the safety and well-being of all young people is a priority. I would like to hear from you if this Registered Manager role matches your requirements and if you have the following: Previous or current experience as a Team Leader or Deputy Manager –within Residential Children’s or Supported Accommodation Services An innate ability to Develop and Drive your team Have a strong focus on motivation and retention of staff To have the ability to deliver the highest levels of service and care To be an effective communicator and influencer Level 5 Diploma in Leadership and Management for Residential Childcare (or equivalent) Experience of associated behaviours that challenge. REQUIREMENTS You have a fantastic opportunity to be a part of our team if you possess the following: Excellent leadership and interpersonal skills with the ability to engage and inspire a team. Strong understanding of OFSTED regulations Strong communication skills at all levels, able to liaise with external agencies, professionals, and families. Working knowledge of, following, and working to Care Plans Experience of Conflict Management and dealing with difficult situations The ability to work effectively during high pressured situations You will be a supportive leader and team player with home management skills. · A compassionate and empathetic approach to supporting young people with complex needs. · Strong organisational skills with the ability to handle multiple responsibilities. · A full driving licence is desirable but not essential. You will also need to be Caring and approachable Patient and welcoming Creative, Helpful and Reliable Experience: Working with vulnerable young people at risk of grooming and exploitation : 1 year (preferred) Residential Management: 2 years minimum As the Registered Manager, you will be working for a Unique Small Organisation, Diamond Solace is a brand 3-Bedroom top- end supported living home in Luton, newly set up to provide high-quality care and nurturing to vulnerable medium-high-risk young care people aged 16-18yrs. We will go above and beyond to support you through your career just as you will do so for the young people that we support. You will be a valued and respected member of our team. Want to be part of this? – Then please read on! Job Description You will be managing a specialist residential service for young people presenting a high risk to grooming and exploitation. Young people accommodated at the home may also present with mental health and emotional and behavioural challenges while they transition into independent living or return home with support. Your Duties as the Registered Manager will include: · To support the OFSTED regulated service, the management and daily running of the operation and the development and delivery of residential young persons residential services. · Ensure the well-being, safety, and development of all young people within the service, promoting independence and personal growth. · Oversee the creation and implementation of personalised care and support plans tailored to the needs of each young person. · Ensure the service operates in line with current legislation, Ofsted regulations and safeguarding policies. · To ensure that all young people have their needs met and their welfare promoted at all times. · To be responsible for the motivation, development, leadership, coordination, and support of the staff group, working with the Recruitment Manager to ensure staffing levels are maintained at all times · Monitor and evaluate the quality of care provided, ensuring continous improvement and compliance with inspection frameworks. · Oversee the budgeting, resource allocation, and financial management of the service. · To supervise the Team Leader, enabling them to supervise and support the staff team. · To ensure that effective records are maintained in accordance with Ofsted Supported Accommodation Regulations 2023 and other regulatory requirements · To Work effectively with Commissioning Partners, Police, LSCB, Public Health and Ofsted etc. · Participate in on-call duties to ensure 24-hour management support for the service. · Be responsible for safeguarding procedures, ensuring the safety and well-being of all young people is a priority. I would like to hear from you if this Registered Manager role matches your requirements and if you have the following: Previous or current experience as a Team Leader or Deputy Manager –within Residential Children’s or Supported Accommodation Services An innate ability to Develop and Drive your team Have a strong focus on motivation and retention of staff To have the ability to deliver the highest levels of service and care To be an effective communicator and influencer Level 5 Diploma in Leadership and Management for Residential Childcare (or equivalent) Experience of associated behaviours that challenge. REQUIREMENTS You have a fantastic opportunity to be a part of our team if you possess the following: Excellent leadership and interpersonal skills with the ability to engage and inspire a team. Strong understanding of OFSTED regulations Strong communication skills at all levels, able to liaise with external agencies, professionals, and families. Working knowledge of, following, and working to Care Plans Experience of Conflict Management and dealing with difficult situations The ability to work effectively during high pressured situations You will be a supportive leader and team player with home management skills. · A compassionate and empathetic approach to supporting young people with complex needs. · Strong organisational skills with the ability to handle multiple responsibilities. · A full driving licence is desirable but not essential. You will also need to be: Caring and approachable Patient and welcoming Creative, Helpful and Reliable Experience: Working with vulnerable young people at risk of grooming and exploitation : 1 year (preferred) Residential Management: 2 years minimum If you are a driven and compassionate leader with experience in working in supported living or residential setting and a passion for supporting vulnerable young people, we would love to hear from you! How to Apply Please submit your CV and a cover letter outlining your experience, including any gaps in employment and suitability for the role.

JOIN OUR FAMILY We may be brand new, but our hotel the ibis Styles Paignton is already building a reputation for it's exceptional service, stunning seaside location, and commitment to creating memorable experiences for our guests. At The Mercure and the Ibis Styles Paignton we are managed by RBH management. We believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability, and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey... At our hotels, we believe in fostering a supportive and inclusive work environment. We provide ongoing training, career development opportunities, and a chance to work alongside a passionate team dedicated to delivering exceptional service. A DAY IN THE LIFE OF A FRONT OFFICE SUPERVISOR AT IBIS STYLES PAIGNTON What you'll be doing... Reporting to the Multi site front office manager and Multisite assistant front office manager, you can expect your working day to include the following. Managing and training the Concierge associates, Night Manager, and front office team. Managing the daily shift process, ensuring all team members adhere to standard operating procedures. Ensuring the team are resolving customer issues, complaints, problems in a quick efficient manner to maintain a high level of customer satisfaction and quality service. Ensuring all cash / credit card handling procedures are adhered to at all times. Ensuring the front desk provides a professional and friendly service for customers. Dealing with customers, including handling complaints when they come to the desk. Front line liaison for any hotel emergency, liaising with appropriate departments and authorities. Scheduling Front Office rotas. Liaising with other department heads and leaders. Maintaining and exceeding Front Office goals. Coaching and developing the team to achieve the hotels vision and goals and the teams personal goals. Managing projects and policies (including ensuring compliance with all Front Office policies, standards and procedures) Ensuring exceptional customer service is at the forefront of the hotel. WHAT WE NEED FROM YOU We hire mostly on personality & potential but here are a few of our requirements... To succeed in the role of Front office supervisor, you will need the following qualities and skills. Experience in a similar role within a hotel environment. Pleasant, positive, welcoming and guest-focused demeanour with a can-do attitude. Excellent interpersonal skills. Ability to lead and motivate a team. Flexible & adaptable to different working conditions & hours. Forward thinking & promotes new ideas. Oral & written fluency in English. Additional language will be considered a plus. Be motivated & a self-starter. Knowledge of Opera PMS desirable. Commitment to Westin values and beliefs. Effective training skills & interpersonal capabilities. Must be able to complete various shifts which include 06.45 - 15.15 or 0900-1800 or 1430 - 2300 WHAT WE OFFER You will have access to a benefits package we believe truly works for our people and enhances our overall culture... Discounted hotel room rates for you and your friends & family Extra days holiday for your birthday Flexible working arrangements Pension Free meals on duty saving you over £1000 per year Training and Career progression opportunities Recommend a Friend Scheme Employee of the Month/ Year Gratuities and Service charges paid Discounts in supermarkets and days out To learn more about our full benefits package, to watch our employee benefits video. £12.37 per hour EQUAL OPPORTUNITIES RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact . #LifeatRBH £12.37 - £12.37 per hour A DAY IN THE LIFE OF A FRONT OFFICE SUPERVISOR AT IBIS STYLES PAIGNTON What you'll be doing... Reporting to the Multi site front office manager and Multisite assistant front office manager, you can expect your working day to include the following. Managing and training the Concierge associates, Night Manager, and front office team. Managing the daily shift process, ensuring all team members adhere to standard operating procedures. Ensuring the team are resolving customer issues, complaints, problems in a quick efficient manner to maintain a high level of customer satisfaction and quality service. Ensuring all cash / credit card handling procedures are adhered to at all times. Ensuring the front desk provides a professional and friendly service for customers. Dealing with customers, including handling complaints when they come to the desk. Front line liaison for any hotel emergency, liaising with appropriate departments and authorities. Scheduling Front Office rotas. Liaising with other department heads and leaders. Maintaining and exceeding Front Office goals. Coaching and developing the team to achieve the hotels vision and goals and the teams personal goals. Managing projects and policies (including ensuring compliance with all Front Office policies, standards and procedures) Ensuring exceptional customer service is at the forefront of the hotel. WHAT WE NEED FROM YOU We hire mostly on personality & potential but here are a few of our requirements... To succeed in the role of Front office supervisor, you will need the following qualities and skills. Experience in a similar role within a hotel environment. Pleasant, positive, welcoming and guest-focused demeanour with a can-do attitude. Excellent interpersonal skills. Ability to lead and motivate a team. Flexible & adaptable to different working conditions & hours. Forward thinking & promotes new ideas. Oral & written fluency in English. Additional language will be considered a plus. Be motivated & a self-starter. Knowledge of Opera PMS desirable. Commitment to Westin values and beliefs. Effective training skills & interpersonal capabilities. Must be able to complete various shifts which include 06.45 - 15.15 or 0900-1800 or 1430 - 2300 RBH is an independent hotel management company, with an exceptional track record of developing and managing a diverse collection of branded and private label hotel properties across the UK to maximise returns for hotel owners. Working in partnership with many of the most prestigious international hotel brands, including IHG, Hilton, Accor, Marriott and Wyndham, RBH is a driving force in the hospitality industry in the UK. Our RBH family of over 250 hotel specialists provide a comprehensive support platform to each hotel General Manager. As the UK’s leading hotel management company, we operate over 50 fantastic hotels from luxury hotels with golf, leisure & spa and extensive F&B, to limited service and budget hotels.