Operations specialist jobs in Reino Unido

Ideas | People | Trust We’re BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today’s changing world. We work with the companies that are Britain’s economic engine – ambitious, entrepreneurially-spirited and high‑growth businesses that fuel the economy – and directly advise the owners and management teams leading them. We’ll broaden your horizons Learning and Development (L&D) is a key enabler of our strategy as an Audit Stream and critical to our success. It supports our ability to attract, develop and retain talented people who take pride in their work and successfully deliver for our business. Effective L&D underpins quality and productivity by supporting our people to develop the necessary knowledge and skills to perform their work, helping them reach their personal and professional potential. Effective L&D does not happen by chance. It requires specialist resources who partner with the Audit Stream to identify training needs and appropriately respond to them. Careful planning and project management are necessary, as are a critical-thinking and commercial mindset, and an understanding of regulatory requirements. Effective L&D needs consideration of the latest innovation, tools and technology to lead the development of personal and professional learning that is tailored, relevant and timely for our people. The Lead Programme Manager will be responsible for the day-to-day management of the Learning Implementation team, a group of 5-6 individuals who are geographically spread across the UK. They will be responsible for the strategic sourcing and management of various external suppliers including venues, facilitators, licenses and event production and, together with the other team leads, will manage the book of work (and relative prioritisation) for learning across the Stream; with audiences of 3,600 learners and covering both in person and virtual learning. The Lead Programme Manager will own the effective delivery, prioritisation, and execution of the Audit L&D calendar of events, including early in careers, post qualified learning, US, FS and other sectors curricula, ensuring learning is implemented effectively, in an efficient and standardised manner. They will work closely with colleagues across the L&D team, particularly the Audit L&D Operations team and the Leadership Team (LT). It is expected that any successful candidate has a working knowledge of Audit and the associated regulatory environment and practical experience of learning implementation is a must for the role. Strong project management, an ability to work with and influence and variety of stakeholders, and a focus on continuous improvement are also key for the role. Learning experience should be a top priority for any successful candidate. The successful candidate can be based anywhere in the UK. Regional candidates are welcomed. Travel to the London office, where Audit Stream L&D is based, as well as some travel to other offices and external venues, will be required. Certain support on courses will require residential stays. This role is a fixed term contract for eighteen months. You will be responsible for: * Strategic sourcing and management of various external suppliers ensuring that service level agreements are established the serve business needs effectively and in a commercially viable way * Owning the implementation aspects of all programmes and projects, including tracking, risk management and reporting and overseeing the coordination of learning logistics as needed to support the delivery of the book of work * Building and maintaining key strategic supplier relationships * Communicate effectively with the L&D team and other central teams such as Procurement, Finance, IT and Facilities, ensuring relevant matters are drawn to their attention on a timely basis * Establishing the learning implementation strategy to optimise ways of working across the team and deliver effective learner experience * Driving the transformation of learning implementation through standardisation, automation and optimisation as appropriate to future proof operations for the team – working closely with the Operations Manager and LT on this key project for the coming period * Leveraging practical learning implementation experience and working knowledge of audit and the regulatory environment to bring best practice implementation to Audit Stream L&D * Managing the day-to-day activities within the Learning Implementation team, providing coaching and leadership to others in the team as needed * Working with and across the horizontal team as needed to support appropriate delivery of our book of work and provide the best learning experience possible * Collaborating with other teams within BDO, such as Procurement, Finance, IT and Facilities to support effective delivery * Providing onsite project management support for programmes as appropriate * Bringing fresh ideas to the business to support effective learning solutions * Leading on various transformation projects in Learning Implementation to support standardisation, automation and optimisation with our processes (as appropriate) You'll be someone with: * Current experience working as a Manager (or equivalent) with a strong knowledge of learning and development and best practice implementation * Experience of working with and across the horizontal business partnering, design and delivery teams * Enhanced knowledge of working with suppliers, ensuring value-for-money and operational excellence in delivery against agreed SLAs * A strong working knowledge of Audit and the associated regulatory environment * A proven track record of transformation (including simplification and automation processes) and bringing about continuous improvement to / within existing processes * Experience of working with other teams within an organisation; Procurement, Finance, IT, Facilities etc is favourable * A working knowledge of Workday (our LMS) would be beneficial but is not essential * Strong project management skills (and associated tools knowledge) * Exceptional communications skills, with and across numerous grades in any organisation * Strong and evident experience of leading a team which are geographically spread across the UK would be advantageous * Experience of evident budgetary management would also be advantageous but is not essential We’re in it together Mutual support and respect is one of BDO’s core values and we’re proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we’ll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you’ll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we’ve invested in state-of-the-art collaboration spaces in our offices. BDO’s people represent a wealth of knowledge and expertise, and we’ll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you’ll never stop learning at BDO. We’re looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we’re always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We’ve got a clear purpose, and we’re confident in our future, because we’re adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.

Customer Operations Insurance Specialist Starting Salary £25,400 plus additional benefits Our standard full-time contracts are for 35 hours (with options for part time working - minimum 28 hours) Working Hours: 9.00 – 17.00, Monday – Friday This is a great job for someone... We are interested in your commitment to delivering great results and while there is a lot to learn about our products through great training and coaching you’ll be well prepared to support the needs of our business in our Customer Operations Team . We want people who truly care and are driven with a can-do attitude to give it their all every single day. Insurance. It’s just a load of people in suits saying no. Right? Wrong. Well, not at Aviva, anyway. We’re proud to be different. We love people who do the right thing. We want people who speak up, who take responsibility, and who make good decisions. A bit about the job Group Protection is made up of different products including: Group Life, Group Income Protection and Group Critical Illness. Group Protection’s purpose is all about “helping people when they are sick, injured, vulnerable, emotional or following the loss of a loved one”, counting on us to be there for them when they need it most. * You will be providing excellent customer service skills including problem resolution, telephone techniques, numeracy, literacy and communication skills through dealing with daily queries, processing scheme renewals and accounts work * You will possess the ability to work within a close knit team as well as under your own autonomy * You will be responsible for owning, building and maintaining strong relationships with our panel of intermediaries to help us retain our existing portfolio of business and contribute towards winning new business * Supporting change in the business and raising suggestions for improvement Skills and experience we’re looking for * Experience in administration * Strong communication skills, via email and telephone * Ability to manage change of priorities and can organize and manage own workload * Approachable team member, able to easily build rapport with others * Excellent skills with Microsoft applications (especially Excel) What you’ll get for this role Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. * Starting salary of £25,400 based on 35 hours a week * Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva’s. * Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. * 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days * Aviva-funded Private Medical Benefit to help you get expert support when you need it * Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts * Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme * Brilliantly supportive policies including parental and carer’s leave * Flexible benefits to suit you, including sustainability options such as cycle to work * Make a difference, be part of our ___ and use your 3 paid volunteering days to help others * We take your wellbeing seriously with lots of support and tools ___ to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We’re inclusive and ___ – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look ___ We’d love it if you could submit your application online. If you require an alternative method of applying, please contact Peter Varga (___).

A hybrid work model with flexibility and a supportive sales team environment. Sales Support Coordinator – Export Documentation Specialist. This is a key role supporting sales operations with a particular focus on.

Consultant Dermatologist Overview: Sussex Community Dermatology Services (SCDS) are one of the largest independent providers of NHS dermatology services in the UK. We are seeking ambitious Consultant Dermatologists to work with us in the South-East of England. Are you looking for regular weekday and weekend work that fits around your NHS schedule? Looking to join a outsourcing provider who gives you autonomy to structure your own clinics whilst putting patient care above everything they do? We are looking for consultants to run 2ww and general dermatology clinics. Key Responsibilities: • To work with colleagues to deliver high quality care to patients referred from Primary and Secondary care for outpatient assessment, within an outpatient setting, • Assess and manage a wide range of dermatological conditions, including skin cancer and inflammatory diseases, • Participate in MDTs and support junior clinicians as part of a collaborative team Requirements: • Be on the GMC Specialist Register in Dermatology or within 6 months of CCT, • Full Licence to practice About Us: Sussex Community Dermatology Service (SCDS) and Kent Integrated Dermatology Services (KIDS) aim to triage a range of dermatoses effectively into clinics to enable a ‘see and treat’ approach during the patient’s initial appointment, reducing the need for multiple follow-ups. The services work alongside an experienced nurse prescribing team, comprising independent nurse prescribers qualified to manage patients on systemic and biologic therapies. Clinical offerings include day surgery, minor operations, dermoscopy, patch testing, photodynamic therapy, and phototherapy. The focus remains firmly on meeting patients’ needs and preferences, with their wellbeing placed at the heart of all decision-making. We work with NHS trusts and integrated care boards to deliver over 100,000 new patient consultations annually including the full cancer pathway, biologics and subspecialities. We are a GMC recognised designated body for revalidation and provide annual appraisals for our consultants as part of this process. If you are interested, or would like some further information, please get in touch with Olivia Turner or forward your CV to .

About the Role We are seeking Locum Pharmacists to provide safe, effective, and patient-focused pharmacy services in London. Locum assignments may be available in community pharmacies, hospital settings, GP practices, and primary care services, supporting clinical care, dispensing operations, and medicines optimisation. This is a flexible opportunity for pharmacists who enjoy variety, can adapt quickly to new teams and systems, and maintain high standards of professional practice. Key Responsibilities • Provide pharmacy services in line with GPhC standards, SOPs, and contractual requirements, • Clinically check prescriptions for appropriateness, interactions, contraindications, and dosing, • Dispense and supervise dispensing activity accurately and safely, • Provide patient counselling on medication use, side effects, adherence, and self-care, • Support and supervise pharmacy teams (technicians, dispensers, counter staff) and maintain efficient workflow, • Manage controlled drugs and ensure safe storage, record-keeping, and regulatory compliance, • Provide NHS and private services where commissioned and trained (site dependent), such as:, • New Medicine Service (NMS), • Medicines Use Reviews (where applicable/commissioned), • Vaccinations (e.g., flu/COVID, where authorised), • Minor ailments advice and signposting, • Liaise with prescribers, GP surgeries, and other healthcare professionals to resolve prescribing queries, • Maintain accurate documentation and use pharmacy PMR systems confidently, • Promote good governance, safeguarding awareness, and patient confidentiality Essential Requirements • MPharm degree (or equivalent), • Current GPhC registration (in good standing), • Recent experience in a relevant pharmacy setting (community/hospital/primary care—depending on shifts), • Strong communication skills and a professional, patient-centred approach, • Ability to work independently, prioritise effectively, and adapt to different systems and teams, • Up-to-date compliance documents as required for locum work (e.g., right to work, DBS where applicable) Desirable (Nice to Have) • Experience with common PMR systems (e.g., ProScript, Nexphase, Titan, Pharmacy Manager—varies by employer), • Vaccination accreditation and anaphylaxis training, • Experience delivering NHS clinical services and supporting medicines optimisation, • Independent Prescriber (IP) qualification (where relevant to GP/primary care roles), • Experience in high-volume community settings or multi-branch operations Working Arrangements • Flexible shifts: ad hoc, short-term cover, or longer placements, • Weekday and weekend availability may be required depending on site needs, • Rates vary by location, setting, and shift urgency What We Offer • Competitive locum rates, • Flexible scheduling and a variety of sites, • Fast onboarding support and compliance guidance, • Opportunities for repeat bookings and longer-term placements About Flexzo AI Flexzo AI is a specialist healthcare talent partner dedicated to connecting exceptional clinicians with forward-thinking NHS and independent healthcare services across the UK. We combine deep sector expertise with advanced AI-driven matching technology to ensure a seamless, personalised recruitment experience for both candidates and employers. By applying through Flexzo AI, you will benefit from: • A dedicated consultant guiding you through every stage of the process, • AI-assisted role matching to ensure the post aligns with your skills, career goals, and preferred working style, • Streamlined onboarding support, including assistance with compliance, documentation, and relocation (if applicable), • Exclusive access to roles across multiple NHS Trusts and specialist mental health services Flexzo AI is committed to supporting your long-term career development and ensuring you find a post where you can thrive clinically, professionally, and personally.

About Us DaVita UK delivers life-saving kidney care to over 2,000 patients across England & Wales. DaVita UK is one of the 14 countries which form DaVita International focusing on transforming care and improving quality of life for people receiving dialysis treatment globally. When you join the DaVita Village, you're joining a winning team with Community First, Company Second culture. We are proud to be an independent, nurse-led provider, working in partnership with the NHS to deliver the highest standards of care using cutting-edge technology in welcoming, modern environments. Role Overview The Systems & Application Support Specialist is responsible for delivering high-quality first and second-line support across DaVita UK, with a strong focus on the organisation’s clinical and healthcare applications alongside standard business applications and core IT infrastructure. This role supports end users with technical issues, application troubleshooting, onboarding/outboarding processes, and ongoing improvements to system performance and reliability. The Specialist will work closely with the IT Manager and an external IT support partner to ensure seamless support operations, effective ticket handling, and alignment with enterprise IT standards. A key aspect of the role is the management and optimisation of DaVita UK’s application stack, including EMR platforms, healthcare-specific tools, SSO integrations, and associated workflows. The Specialist will also contribute to IT projects, cybersecurity initiatives, and continuous improvement activities across the organisation. Key Responsibilities End-User Support • Provide first and second-line support for all internal users across hardware, software, EMR platforms, and healthcare applications., • Monitor, triage, and coordinate support tickets with the external IT partner to ensure timely resolution in line with SLAs., • Escalate issues as needed to minimise operational disruption and maintain business continuity., • Deliver a high standard of customer service across all interactions. Application & System Support • Provide technical support for EMR systems, clinical applications, and business software., • Troubleshoot application issues, identify root causes, and implement corrective measures., • Perform routine maintenance, updates, and configurations across systems and applications., • Monitor system performance and proactively address emerging issues. User Onboarding, Offboarding & Induction • Manage user account creation, modification, and deactivation across systems, applications, and SSO environments., • Prepare and configure user devices, application access, and network permissions., • Conduct IT inductions for new employees, ensuring understanding of essential tools and security protocols., • Complete exit procedures ensuring secure access removal and compliance with data policies. IT Training & User Enablement • Deliver basic IT training to improve user independence with applications and systems., • Provide one-to-one or group training sessions for new systems or software rollouts., • Create user guides or reference materials where required. Collaboration with IT Manager & External IT Partner • Align support priorities, processes, and improvement initiatives with the IT Manager., • Serve as the primary contact for escalations and application-related inquiries with the external IT provider., • Assist in implementing new technologies, ensuring alignment with security, compliance, and operational standards. Participation in IT & Application Projects • Support the planning, execution, and delivery of IT and application-related projects, including EMR enhancements, integrations, and migrations., • Assist with evaluating new technologies, application solutions, or feature updates., • Work cross-functionally to ensure project outcomes meet organisational needs. Data Privacy, Security & Continuous Improvement • Maintain and enforce data protection, security practices, and access controls across all systems., • Participate in security audits, assessments, and improvement initiatives., • Support backup, recovery, and business continuity processes., • Help refine IT processes and documentation to drive efficiency and consistency. Cybersecurity & Compliance • Support cybersecurity initiatives, especially those relating to application access, SSO, MFA, and EMR data protection., • Assist with maintaining Cyber Essentials certification., • Coordinate with internal and external partners on vulnerability remediation and penetration testing activities. Alignment with Enterprise Standards • Ensure all systems, applications, and support activities align with DaVita corporate IT policies and standards., • Collaborate with global teams to implement enterprise-wide updates, security measures, and application integrations. Inventory & Asset Management • Maintain accurate records of IT assets, including hardware, software licenses, and application accounts., • Support procurement processes for new hardware, software, or subscriptions. Required Qualifications • Bachelor’s degree in Information Technology, Computer Science, or equivalent professional experience., • 4+ years’ experience in IT support or application support roles., • Experience supporting EMR systems or healthcare-related applications., • Proficiency in Windows, MacOS, and common enterprise software environments., • Understanding of networking fundamentals (TCP/IP, VLANs, Wi-Fi, firewalls)., • Experience with SSO technologies (e.g., Azure AD, Okta, ADFS)., • Strong analytical and troubleshooting skills., • Excellent communication skills for supporting users and collaborating with vendors., • Familiarity with user access management, onboarding and offboarding processes. Preferred Skills • Prior experience supporting clinical or healthcare information systems, including Electronic Medical Records (EMR/EHR) platforms., • Knowledge of cloud services (Azure, AWS)., • Certifications such as CompTIA A+, Network+, Microsoft Certified: Azure Administrator Associate., • Experience working with external IT service providers., • Knowledge of Cyber Essentials frameworks and penetration testing processes. Personal Attributes • Strong customer service mindset and empathetic communication style., • Highly organised with strong time management skills., • Proactive problem solver able to anticipate and address issues early., • Commitment to data privacy, security, and compliance., • Ability to work independently and collaboratively with team members and partners., • Adaptable, resourceful, and eager to support continuous improvement. What can you expect when you join? • Competitive Salary, • Company Pension Scheme, • 35 days' paid leave per annum, including bank holidays, • Life Assurance to 3 times annual salary, • Retail discount scheme membership, • Free onsite parking, • A commitment to your training and development, • A "community first, company second" culture based on Core Values that really matter, • An exciting, collaborative and driven multinational environment, • Live our mission: To be the Provider, Partner, and Employer of Choice, • Dedication, above all, to caring for our patients and teammates

Job Responsibilities 1. Warehouse and Operations Management • Manage daily warehouse activities, ensuring efficient inbound/outbound operations, accurate inventory, and supervising product quality. （We have one warehouse specialist，so you don't need to spend lots of time on it) 2. Offline Business Development in the UK • Identify and develop local offline business opportunities and partnerships with a focus on driving sales performance growth to expand market presence.（Core responsibility, but only after all other operations have been stabilized ） 3. Financial Management and Risk Control • Review financial statements, budgets, and expenditures to ensure financial stability and compliance., • Understand and apply UK fiscal and taxation policies, handle tax-related matters properly, and mitigate potential financial risks.(We also have an Accounting Assistant to help you and work together on it, so dont worry about it also .) 4. Collaboration with Online Operations • Support Amazon and other e-commerce operations by ensuring smooth offline delivery, qualification documentation, and after-sales service. 5. Team Management and Coordination • Supervise and provide support to the customer service, warehouse, and finance teams. 6. Reporting and Communication • Bachelor’s degree or above in Business, Management, or a related field;2–5 years of relevant experience in sales, operations, or business administration., • Priority will be given to those who have the legal right to work in the UK (valid visa, settled status, or citizenship)., • Bilingual proficiency in English and Chinese (Mandarin);Familiarity with the UK business environment, local tax or banking process is a plus., • Strong sense of responsibility, attention to detail, and ability to work independently.

[Up to c. £325k Comp Package | Hybrid Working] Role Overview We’re representing a leading global trading and technology firm seeking a Senior Windows Security Engineer to take ownership of the security posture across its Windows systems environment. Sitting within the broader Windows Engineering group, this position plays a key role in safeguarding the firm’s critical infrastructure and ensuring secure, resilient operations across a global technology platform. This is a newly created senior role - ideal for an experienced engineer who brings both depth and judgment to Windows platform security. You’ll be responsible for designing and implementing robust security controls, driving vulnerability management initiatives, and developing automation to scale protection across thousands of endpoints and servers. The role is technically hands-on, strategic in influence, and well suited to an engineer who thrives on solving complex security challenges at scale... Key Responsibilities • Design, implement, and maintain platform-level security controls across Windows systems in hybrid environments, • Lead efforts to harden the Windows estate, including application control, host firewalls, auditing, and encryption, • Drive vulnerability management and patching strategy, ensuring consistent remediation across enterprise endpoints and servers, • Build automation in PowerShell and related frameworks to streamline detection, response, and compliance workflows, • Integrate and optimise endpoint protection and EDR solutions, ensuring effective coverage and minimal user friction, • Collaborate with platform engineers to embed secure-by-default practices into system configuration and deployment pipelines, • Evaluate new security tools, conduct proof-of-concepts, and contribute to the strategic roadmap for Windows platform defence, • Monitor, investigate, and respond to potential threats targeting the Windows ecosystem, using telemetry and event data to identify patterns, • Partner with identity, networking, and infrastructure teams on projects related to Active Directory, Entra ID, and PKI, • Produce technical documentation and guidance to support operational consistency and knowledge sharing across teams What You’ll Bring... • 8-14 years’ professional experience in Windows systems or security engineering roles within large, distributed environments, • Deep knowledge of Windows internals and operating system security controls, including kernel-level understanding of process, memory, and privilege management, • Proven ability to design and implement scalable endpoint security measures (AV/EDR, vulnerability scanning, patch orchestration, and configuration baselines), • Familiarity with security frameworks and best practices, including OS hardening, access management, and least-privilege enforcement, • Hands-on experience with Active Directory, Entra ID, and PKI environments, including certificate lifecycle management, • Strong automation and scripting ability using PowerShell, with the capability to build repeatable, efficient security workflows, • Understanding of threat tactics and countermeasures relevant to Windows environments, including lateral movement and persistence techniques, • *Experience working in mission-critical hybrid infrastructures, balancing risk, uptime, and performance, • Excellent communication skills - able to translate complex technical issues into actionable insights for non-specialist teams, • (Preferred) Exposure to vulnerability assessment tooling, SIEM integration, or event correlation pipelines ...

Laboratory QA Officer Join a thriving team as a Laboratory QA Officer and be part of a legacy spanning over a century with one of the world's leading brands in their niche product area. We're seeking a dedicated professional to support the QA team in this critical role. As the Laboratory QA Officer, you'll be the primary Quality Assurance representative for quality control and analytical laboratory operations. Your responsibilities will include ensuring compliance with QC activities, implementing analytical methods, and maintaining related documentation. Flexibility is key as you may also be called upon to support production and warehouse settings. The business genuinely prioritizes the development of their team members, offering ample opportunities for learning and growth. In this position you would gain exposure to a dynamic environment where your contributions make a difference. Experience: • Previous experience in quality assurance and/or quality control settings, with proficiency in both areas preferred, • Experience in healthcare, pharmaceuticals, or food manufacturing industries, • Familiarity with regulatory standards, ideally GMP and/or GLP, • Strong numerical and analytical skills, • Excellent stakeholder management abilities If you're ready to take on this exciting opportunity, apply below or reach out to Jolie Trahar for further information! Keywords: quality, assurance, QA, QC, control, analytical, chromatography, HPLC, laboratory, documentation, analyst, officer, specialist, executive, administrator, good manufacturing practice, GMP, GLP, audit, equipment, OOS, specification, reports

ServiceNow - DevOps Engineer – CMDB & Automation Contract duration: 6 months Location: London, UK (Hybrid for 3days/week) Position Overview We are looking for a DevOps Engineer – CMDB & Automation to join our IT Service Management and Operations team. This role will focus on designing, implementing, and maintaining the Configuration Management Database (CMDB), while driving automation initiatives across infrastructure and application environments. The ideal candidate will have strong expertise in ServiceNow CMDB, DevOps practices, and automation frameworks, with a passion for improving operational efficiency, accuracy, and compliance. Required Skills & Qualifications • Technical Expertise, • Hands-on experience with ServiceNow CMDB and ITSM modules., • Strong knowledge of automation tools (Ansible, Terraform, Puppet, Chef)., • Any scripting languages (Python, PowerShell, Shell)., • Familiarity with CI/CD tools (Jenkins, GitLab, Azure DevOps)., • Experience with cloud platforms (AWS, Azure, GCP)., • Process Knowledge, • Solid understanding of ITIL processes, especially Configuration, Change, and Incident Management., • Experience in integrating CMDB with monitoring and discovery tools., • Soft Skills, • Strong analytical and problem-solving skills., • Excellent communication and stakeholder management abilities., • ServiceNow Certified Implementation Specialist (CIS) – CMDB., • ITIL v4 Foundation certification., • Experience in large-scale enterprise environments., • Exposure to monitoring tools (Splunk, Prometheus, ELK) for CI data validation.

Gülermak Renewables is a developer and operator of renewable energy projects including solar PV, BESS and onshore wind projects. The company, although recent, has a portfolio of 160MW projects in the execution phase and a potential pipeline in various European markets to be added in the next three-year period. We are seeking Head of Health, Safety and Environment (HSE) to lead the development and oversight of HSE compliance across all business functions. This role will be responsible for establishing internal procedures (including office operations and site visits) and implementing robust HSE policies and reporting frameworks for both construction and operational phases of our renewable energy projects. What you’ll be doing: You’ll provide strong strategic and day-to-day operational leadership and will be determined to promote a strong HSE culture throughout the organisation through the implementation of policies, procedures, and continuous engagement. The role is based in London based, with a minimum of 2 day per week on site presence. Your day-to-day responsibilities are: • Develop and own the corporate HSE strategy aligned with business objectives and regulatory requirements., • Act as the senior HSE advisor, providing insight on risk, compliance, and performance trends., • Foster a culture of safety, accountability, and environmental stewardship across all levels of the organisation., • Establish and maintain a robust HSE reporting system., • Lead investigations and root cause analysis for significant incidents., • Ensure compliance with UK and international HSE legislation., • Develop and deliver HSE training and induction programmes for staff, contractors, and visitors., • Promote behavioural safety and continuous improvement initiatives., • Champion mental health, wellbeing, and inclusion within the HSE framework. What you’ll need: • 15+ year experience in a lead HSE management role., • Proven background in the renewable energy construction and operations., • NEBOSH diploma or equivalent., • Strong knowledge of UK HSE legislation, CDM Regulations, and ISO standards. Knowledge of other European HSE legislation is an advantage., • Proven track record of developing and implementing HSE systems and procedures across multiple sites and function., • Track record of influencing senior stakeholders and driving cultural change., • Experience with international HSE frameworks and cross-border project delivery. Experience with Poland and Germany markets highly desirable., • Experience with digital HSE platforms and reporting tools and willingness to implement digitalisation., • Electrical and Civil safety background. Who We Are Gülermak is a leading international infrastructure contractor specialising in the management, coordination, and delivery of turnkey infrastructure projects. Since being established in 1958, the group has evolved from a Turkey focused infrastructure contractor to an international high-end transport infrastructure specialist, delivering projects across tramway, tunnels&bridges including viaduct and road, metro, rail, high& speed rail, industrial plant&PPPs. Gülermak has recently established a fully owned subsidiary called Gülermak Renewables – a rapidly scaling independent power producer - backed by fresh capital raised through the recent IPO (Jan- 2025) of parent group, a float on the Istanbul Stock Exchange of 12% of the shares which raised ~125 million euros. Leveraging the group’s extensive infrastructure and financial structuring expertise, we are aggressively developing a footprint in solar, wind, and energy storage projects across the UK and Europe. What We’ll Offer You • Competitive salary based on experience, • Hybrid working environment, • Supportive and dynamic workplace culture, • Professional development and career growth opportunities, • Opportunity to work on challenging, large-scale international projects

Key role objective The principal function of this position is to lead, govern and continually improve WJ UK’s Integrated Management System (IMS) and ensure the consistent implementation of Quality, Health, Safety and Environmental standards across the business. The SHEQ Manager provides strategic oversight, sets SHEQ policy and expectations, maintains certification, monitors business-wide performance, and leads a programme of internal audit, compliance assurance and continual improvement. The role works collaboratively with senior leaders and functional managers to embed a positive SHEQ culture and ensure that SHEQ risks are effectively controlled across all projects, yards and offices. Note: Operational SHE delivery, incident investigations, day-to-day site inspections, training delivery and hazard identification sit with the SHE Advisor. SALARY: £55,000–£65,000 per annum + Car + Generous Benefits (see below) • Company car: Company car (available for personal use) with a monthly rental value, • Pension: Automatically enrolled into the WJ Salary Sacrifice Pension Scheme. Contributions are made at 5% for both employee (minimum) and employer (maximum)., • Private Healthcare: At six months of service, Automatically enrolled into Westfield Health Cash Plan for Specialist Consultations & Diagnostics, Scanning Service (MRI, CT & PET Scans), Optical, Dental, Chiropody and Therapy Treatments (Physiotherapy, Acupuncture, Chiropractic, Homeopathy and Osteopathy), • Profit Related Bonus: A profit related annual bonus will be payable in December if WJ meets its profit targets, • Group Life Insurance: Automatically included in the WJ Death in Service Group Insurance at 3 times salary after 6-month probation period, • Gym Membership: Exclusive, discounted access to thousands of gyms, pools and spas with just one pass via our fitness partner, Hussle Key areas of responsibility IMS Ownership, Governance & Continuous Improvement • Lead the development, maintenance and continual improvement of WJ’s Integrated Management System (IMS), ensuring alignment with ISO 9001, ISO 14001 and ISO 45001., • Define SHEQ strategies, policies, procedures and standards for UK operations., • Ensure that IMS processes are embedded effectively across functional teams., • Provide expert SHEQ leadership to Directors, Managers and project teams., • Influence and develop a strong, proactive SHEQ culture across all levels of the organisation., • Set SHEQ performance expectations, KPIs and improvement plans at business-unit level., • Develop and manage the annual SHEQ audit plan for IMS compliance, process effectiveness and legal compliance., • Conduct strategic and systems-level audits (not routine site inspections, these sit with the SHE Advisor)., • Ensure findings from audits, inspections, incidents and near misses are analysed to identify systemic themes and drive organisational improvement., • Maintain company certification to ISO 9001, ISO 14001, ISO 45001 and external schemes such as Achilles, Constructionline, Building Confidence., • Ensure the company meets its legal obligations in SHEQ matters, including keeping leadership informed of changes in legislation or best practice., • Own the SHEQ KPI framework and oversee collection, analysis and reporting of SHEQ data., • Produce monthly SHEQ performance reports for Directors and Senior/Middle Management., • Identify performance trends and lead high-level improvement programmes., • Ensure serious incidents and near misses are escalated promptly to Directors., • Provide strategic oversight of incident investigations:, • SHE Advisor conducts site investigations, • SHEQ Manager ensures root cause analysis quality, governance and learning, • Line manages, mentor and develop SHE Advisors and SHEQ administrative support., • Establish competency frameworks, development pathways and SHEQ training strategies., • Work with Operations, Technical, HR, Commercial and Project Management teams to ensure SHEQ integration into business processes and tendering., • Provide SHEQ input at bid stage for major infrastructure or complex projects (Advisor handles site implementation during delivery)., • Promote continuous improvement and innovation in SHEQ across the organisation., • Ensure personal responsibility for health, safety and wellbeing and act as a senior role model., • Undertake other reasonable duties associated with the role’s seniority. Qualifications & Experience A motivated and hardworking individual with great written and communication skills is essential. Minimum 15 years’ experience within the construction industry is essential and has demonstrated sufficient skills, training and knowledge such as: • NEBOSH Diploma / NVQ Level 5 or equivalent., • ISO 9001, ISO14001 & ISO45001 Lead Auditor qualification preferred., • Thorough understanding of ISO standards and legislation and their application in construction and engineering., • Demonstrated ability to lead SHEQ strategy, system governance and cultural improvement at organisational level., • Strong communication and influencing skills with senior leadership teams., • Effective team working and networking skills and the ability to work independently using own initiative., • The ability to plan, prioritise and organise your own workload., • Flexibility to travel throughout the UK to visit our project sites and WJ yard facility., • Full UK Driving License Working Conditions The role is office based at our UK head office in Kings Langley. You will be expected to spend time in office, on site throughout the UK for strategic site visits, and auditing.

The role of the Customs Specialist UK involves overseeing and managing the trade and compliance aspects of postal and eCommerce operations for Spring GDS UK, ensuring that postal and eCommerce operations comply with all relevant international trade regulations, export/import laws, and customs requirements. This role is instrumental in facilitating international eCommerce transactions while ensuring compliance with regulatory requirements, ultimately contributing to the success and growth of the company's global business. Trade Compliance • Regulatory Compliance: Stay informed about changes in trade laws and regulations, and implement necessary adjustments to ensure compliance., • Documentation: Manage and review documentation related to international shipments, including customs declarations, checking of HS Codes, IOSS & EORI numbers, import/export licenses, and other required paperwork., • Risk Management: Assess and mitigate risks related to trade compliance issues, such as tariffs, sanctions, and trade restrictions., • Cross-Functional Collaboration: Collaborate with various teams, including logistics, supply chain, legal, and finance, to ensure a cohesive and compliant eCommerce operation. Embrace technology and agile methodologies., • Training and Education: Provide training to internal teams to raise awareness of trade compliance requirements and best practices., • Auditing and Monitoring: Assist with customs compliance audits to ensure adherence to trade and compliance policies and monitor ongoing activities for compliance., • Customer Satisfaction: Together with business representatives and customers, co-create and support new opportunities in the area of Customs; Participate in projects for new product or service development coordinating / liaising on customs and operational matters. Stakeholder Management • Support internal relationships within CBS especially linking front end (Product management, PostNL and Spring) and back end operations., • Liaise with Product management , Supply Chain owners and managers and operational designers within CBS to make sure the products and supply chain are compliant in relation to customs and security regulations and policies., • Continue develop and maintain the Customs Control Framework, including effective controls and analysis of outcomes and mitigating actions., • Manage Issue solving, spot-checks, data corrections on regular and daily basis. Knowledge sharing & Collaboration • Ensure an accessible knowledge centre is available and kept up to date with all relevant info on customs and security for the back end departments of CBS., • Proactively organize knowledge sharing on customs and security matters in relation to the business processes., • Assist in creating awareness and develop training programs within the business on customs and security matters., • Work together with all the CBS/Spring departments responsible for the operational and product processes to make sure PostNL meets all security standards. Skills: • In-depth understanding of international trade laws, customs regulations, and eCommerce operations, • Familiarity with trade management software and compliance tools is beneficial, • Strong Microsoft skills, Word, Excel, PowerPoint, • Excellent communication skills, • Strong geographical knowledge, • Self-starter, • Communication Skills: Strong communication and interpersonal skills are essential for working with internal teams, external partners, and regulatory authorities., • Analytical Skills: Ability to analyse complex trade compliance issues, assess risks, and develop effective solutions., • Problem-Solving: Proven ability to identify and resolve trade compliance challenges and issues Flexible and adaptable: eCommerce and international trade landscapes are dynamic; the ability to adapt to changes in regulations and industry trends is crucial., • Good team worker and able to work on own initiative, • Able to prioritise own work, and work without supervision, • Diplomatic and resourceful, • Planner and organiser

Quantity Surveyor🏗️ - Competitive Salary + Benefits | Office-based (SW London or South Coast) A leading UK provider of smart energy & heat network solutions is seeking an experienced Quantity Surveyor to join its growing delivery team. This forward-thinking company, built on engineering excellence and innovation, is expanding fast after the merger of several specialist businesses. With 20+ years of success across major UK developments, they’re now strengthening their commercial capability to drive continued growth. The Role 💼 Reporting to the Operations Director, you’ll ensure the financial and contractual success of major energy infrastructure projects — managing costs, procurement, valuations, and reporting from tender to completion. You’ll work closely with project managers, engineers, and senior stakeholders to align commercial outcomes with operational delivery. What You’ll Do ⚙️ • Manage budgets, forecasts & valuations from start to finish., • Oversee subcontract procurement, negotiation & payments., • Produce accurate cost reports & highlight risks/opportunities., • Review contracts (JCT/NEC) & support claims/dispute resolution., • Collaborate with clients & teams to ensure commercial success. What You’ll Bring 🚀 • Essential to have experience with Heat Network Projects, • Degree (or equivalent) in Quantity Surveying / Commercial Management., • Experience in M&E, construction, or energy infrastructure (Heat Networks ideal)., • Strong knowledge of JCT / NEC contracts., • Excellent commercial, analytical & communication skills., • Proficient in Excel & cost management tools. Why Join 🌱 Join a growing, innovative business at the forefront of sustainable energy & heat networks. You’ll play a key part in delivering high-profile UK projects — with real impact, growth potential, and long-term opportunity. 📩 Apply now with your CV. 💡 Please also reach out if you have heat network experience and are a Project Manager or Estimator, please contact me on for a confidential chat.

Format of work: London, Hybrid - 3 days from the office, 2 days remote We are looking for a skilled End User Computing Specialist with expertise in Microsoft Intune to join our IT team. This role will focus on managing and optimizing our end-user computing environment, ensuring secure device management, application deployment, and compliance across the organization. Key Responsibilities: • Configure, deploy, and manage Windows endpoints via Intune and SCCM/MECM., • Implement compliance policies, configuration profiles, and application deployment strategies., • Develop and maintain application packages for Intune and SCCM deployment., • Manage OS updates, patch cycles, and endpoint security baselines., • Support Azure AD join, conditional access policies, and identity lifecycle management., • Assist with Azure-based endpoint security and Microsoft 365 integration., • Monitor end-user experience using tools like Nexthink., • Provide advanced troubleshooting for escalated endpoint issues., • Automate routine tasks and reporting using PowerShell., • Maintain technical documentation and standard operating procedures., • Collaborate with IT infrastructure, security, and service desk teams to ensure smooth operations. Required Skills: • Core Expertise: Microsoft Intune (MDM/MAM), SCCM/MECM administration, Windows OS deployment., • Intermediate Skills: Azure AD, Conditional Access, MFA, basic Azure services., • Additional Skills: PowerShell scripting, endpoint security tools (Defender, BitLocker)., • Soft Skills: Strong problem-solving, communication, and documentation abilities. What We Offer: • Competitive salary package., • Medical insurance., • Flexible schedule., • Opportunities for career growth and professional development., • Supportive and collaborative work environment., • Modern office space in Nottingham with easy access to transport. We’re grateful for your interest in joining our team. Kindly note that only applicants whose experience and qualifications most closely align with the role will be contacted for the next steps. Thank you for your understanding.

Interim Role - Outside IR35 - 6 Month contract MUST HAVE INSURANCE INDUSTRY EXPERIENCE and Detailed knowledge of insurance PAS Our client is a high growth MGA seeking an operational efficiency specialist to improve the performance of its policy administration environment. The focus is to deliver measurable gains in speed, accuracy and consistency across systems and processes linked to underwriting, claims, pricing, data and finance. Role Purpose The role requires a disciplined approach to diagnosing operational issues and redesigning processes using recognised improvement methodologies. You will apply Lean and Six Sigma principles to remove waste, reduce variation and strengthen controls. The aim is to build a streamlined, repeatable and technology aligned operating model that supports scale. Key Responsibilities • Conduct structured reviews of current processes linked to the policy administration system, • Use Lean and Six Sigma techniques to identify waste, bottlenecks and failure points, • Map end to end workflows across underwriting, claims, pricing, data and financial operations, • Redesign processes to improve accuracy, throughput and operational control, • Define system changes and integration improvements that enhance process performance, • Establish clear metrics, operational KPIs and governance to track and sustain improvements, • Work closely with business leaders to ensure adoption and alignment with commercial objectives Experience Required • Demonstrable experience in operational efficiency within insurance, ideally MGA or carrier, • Strong knowledge of policy administration systems and associated operational functions, • Lean and Six Sigma training essential, ideally Green Belt or Black Belt, • Proven track record delivering measurable process improvements and operational simplification, • Able to translate complex operational issues into clear, actionable recommendations, • Confident working with senior stakeholders and capable of influencing change across multiple teams

Job Title: Avid MAM Media Migration Specialist (AWS S3 / GCS) – Remote Location: Remote (UK / Europe) Employment Type: Contract or Permanent Job Description We are looking for an experienced Avid MAM Media Migration Specialist to support a large-scale media and metadata migration programme for a leading broadcast organisation. The role involves preparing, migrating, and validating media assets and metadata from Avid MAM into modern, cloud-based ingestion and archive platforms. This is a hands-on migration role, not a broadcast operations or QC-only position. Key Responsibilities Source Data Preparation • Export and prepare media assets and associated metadata from Avid MAM for migration, • Organise and validate source data to ensure accuracy, consistency, and completeness Metadata Migration • Extract, enrich, normalise, and validate metadata from Avid MAM systems, • Ensure correct linkage between media assets, assignments, and metadata objects, • Prepare metadata for downstream ingestion workflows Media Migration • Execute media migration workflows from AWS S3 archives to cloud processing environments, • Validate transfers, perform integrity checks, and troubleshoot migration issues Cloud Integration • Support ingestion workflows to process assets, generate proxies, and archive content into Google Cloud Storage (GCS), • Collaborate with platform, engineering, and broadcast stakeholders to ensure seamless integration Mandatory Skills & Experience • Strong hands-on experience with Avid MAM (Media Asset Management), • Proven experience in media and metadata migration projects, • Hands-on exposure to AWS S3 and cloud-based migration workflows, • Experience with metadata extraction, validation, and normalisation, • Ability to design and execute scalable and reliable migration workflows Preferred / Nice to Have • Background in media & broadcast technology environments, • Experience with Mimir ingestion pipelines, • Familiarity with Google Cloud Storage (GCS), • Strong problem-solving skills and attention to detail, • Ability to work effectively in fully remote, cross-functional teams Eligibility • Candidates must be based in UK or Europe (Germany / Poland / Sweden / France / Netherlands), • Must have a valid right to work in the respective country, • Remote role

Role Summary Harrington Starr are seeking a Cyber Security Specialist with a strong understanding of Cryptocurrency/ Blockchain/ Digital Asset environments for one our prestigious financial services clients. The role will sit within the cyber security function and will offer both technical and business facing SME knowledge reporting straight in to the Head of Information Security/ CISO. The Cryptocurrency Security Specialist is responsible for defining, implementing, and maintaining security controls for cryptocurrency-related products. This role works closely with teams across Business, Operations, and IT to ensure the organisation’s cryptocurrency exposure remains within its risk tolerance. The specialist will support the enhancement of security initiatives and take ownership of escalated incidents, configuration changes, and security-related improvements. The ideal candidate is a builder with practical experience in cryptocurrencies and associated control frameworks, capable of identifying security gaps, designing solutions, and strengthening the security of infrastructure, systems, and services. Key Responsibilities • Provide security oversight and expert guidance on cryptocurrency-related projects and initiatives., • Conduct security assessments and perform threat modelling on cryptocurrency assets and products., • Collaborate with cross-functional teams to design and implement effective risk-mitigation controls., • Continuously monitor control performance, investigate alerts, and ensure ongoing control effectiveness., • Practical, hands-on experience with cryptocurrencies and related technologies., • Experience designing, implementing, or managing cryptocurrency security controls., • Background in financial services with involvement in cryptocurrency or digital-asset initiatives., • Strong communication skills and ability to work with both technical and non-technical teams., • Solid understanding of security best practices and control frameworks.

Hays are now looking for an IT Expert Principal / V-Defend Architect: • £715 p/d Inside IR35, • Remote working with travel to visit clients when needed, • London Area, • 2nd position requiring SC Clearance also available (1st postition doesn't require this) We are seeking an experienced Security Specialist to support the design, deployment, and optimisation of advanced security capabilities across a complex virtualised environment. You will work closely with technical leads to enhance firewall, threat protection, monitoring, and investigative capabilities within VMware security platforms. What You'll Be Doing Firewall & Platform Enablement (vDefend DFW) • Supporting deployment of the platform to enable NSXi, • Assisting with Distributed Firewall (DFW) policy creation and rule migration, • Contributing to operating model definition and development, • Defining standardisation goals and scalable policy structures, • Supporting build-out of macro, meso, and micro-segmentation policies, • Assisting with Identity Firewall configuration, • Enhancing logging, monitoring, visibility, and operational metrics, • Assisting with ATP enablement and configuration, • Supporting policy activation for IPS/IDS, • Participating in testing, validation, and malware prevention tuning, • Helping with threat assessments and advanced attack detection use cases, • Supporting initial investigations and evidence-chain analysis, • Contributing to threat scenario development and attack lifecycle visibility, • Assisting with logging, monitoring, dashboards, and reporting, • Supporting upgrades, patching, and ongoing day‑two operations Skills & Experience Required • Strong hands-on experience with VMware security technologies, including vDefend, DFW, and ATP, • Solid understanding of micro‑segmentation principles and firewall policy structures, • Familiarity with IDS/IPS, malware prevention, and general threat detection methodologies, • Experience contributing to operating models, scalable policy frameworks, and standardisation efforts, • Ability to support investigations, threat analysis, and evidence chain documentation, • Strong awareness of monitoring, logging, metrics, and dashboarding within security platforms, • Excellent communication and collaboration skills within technical teams, • Ability to work in complex, enterprise-scale virtualised environments If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or please send an up to date CV to Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Yardi Systems Owner – Yardi, Finance, Power BI (Contract) – London/Hybrid – Up to £600 per day A leading UK purpose-built student accommodation provider is looking for a Yardi Systems Owner to sit across Finance and IT. They operate high-end, “hotel-style” student assets across the UK and have recently implemented Yardi as their core finance and operations platform. They need a hands-on Yardi specialist to own the system day to day, support c.300 users, and work closely with Finance on BAU, month-end and ongoing enhancements. Yardi Systems Owner – role overview: • Own and administer Yardi across Finance and Operations (c.300 users)., • Act as primary contact for the Yardi vendor – tickets, issues, updates and releases., • Align configuration with core finance processes (AP, AR, GL, reconciliations, reporting)., • Support month-end close, audit preparation and compliance reporting., • Provide BAU support, training and documentation for end users., • Lead testing for changes, patches and upgrades using test/sandbox environments., • Manage data quality, role-based access and security., • Support integrations, data flows and reporting/analytics (including Power BI). Yardi Systems Owner – requirements: • Proven experience as a Yardi Systems Owner/Administrator or similar., • Strong hands-on knowledge of Yardi modules, especially finance., • Good understanding of end-to-end finance processes (AP, AR, GL, reporting)., • Experience supporting a sizeable user base and acting as a key point of contact., • Stakeholder coordination skills, including vendor management., • Experience with testing/change, integrations, APIs and related tooling (e.g. Azure, DevOps, payment gateways, API Management) beneficial., • Strong documentation, communication and customer-service skills; comfortable mentoring users. If you’re a Yardi expert who enjoys sitting at the intersection of Finance, IT and operations, this role offers the chance to own a business-critical platform for a high-quality UK student accommodation provider. Yardi Systems Owner – Yardi, Finance, Power BI (Contract) – London/Hybrid – Up to £600 per day

Integrations Lead (ZEMA / Market Data Systems) | £800 inside IR35 | Energy Trading | 6 Months Rolling | London 2–3 days per week A leading global energy trading organisation is seeking an experienced Integration Lead to support implementation, onbaoridng and integration of the Zema platfom to their market data and analytics ecosystem. This role focuses on third-party system integration, dataflow optimisation, and technical alignment across trading, risk, and analytics functions. While ZEMA experience is ideal, the client will also consider candidates with strong integration experience across similar market data platforms (e.g, ICE, Trayport, Bloomberg data integrations, or other vendor-driven data ingestion platforms), with transferable skills in ingestion pipelines, data transformations, and vendor system connectivity. 💰 Up to £800 per day (Inside IR35) 📑 6-month rolling contract 📍 Hybrid – 2–3 days per week in London Key Responsibilities • Own and optimise integrations between ZEMA (or equivalent systems) and internal trading, risk, and analytics applications., • Configure, maintain, and troubleshoot data ingestion workflows, transformations, mappings, and downstream distributions., • Collaborate with technical teams, traders, quants, and market data SMEs to understand integration requirements and deliver effective solutions., • Liaise with external vendors and internal engineering teams to coordinate changes, enhancements, and interface updates., • Document integration architectures, dataflow diagrams, and end-to-end functional behaviour of connected systems., • Support testing, UAT cycles, release planning, and validation of integration changes., • Proactively monitor data quality, identify issues, and drive root-cause resolution across ingestion and outbound distribution layers. Key Skills & Experience • Strong background as an Integrations Specialist, Technical Analyst, Systems Analyst, or similar role within energy trading or financial markets., • Experience with ZEMA is highly advantageous, but strong integration experience with comparable market data platforms is also acceptable., • Hands-on knowledge of data ingestion pipelines, APIs, feeds, transformations, validation rules, and dataflow configuration., • Ability to work with trading, risk, and operations teams, understanding the data they consume and the role it plays in decision-making., • Strong documentation, problem-solving, and stakeholder management skills., • Experience coordinating with vendors and navigating complex enterprise data environments. If you’re interested, please reply with your latest CV and we can arrange a call to discuss further. Integrations Lead (ZEMA / Market Data Systems) | £800 inside IR35 | Energy Trading | 6 Months Rolling | London 2–3 days per week

A fantastic opportunity for an experienced Bid Writer or pro-active, commercially minded Graduate with great writing ability, to join an industry-leading machine-learning software company in London. We would love to hear from high-calibre graduates who possess excellent technical acumen to train as a Technical Bid Writer to coordinate and produce compelling written bids to secure further business for this leading tech company. Location: London – Hybrid working 3 days in the office / 2 days remote Salary: Competitive graduate salary + fantastic benefits Requirements for Technical Bid Writer: • Top academics including a 2:1 or 1st class degree from a leading university, • Minimum of AAB at A Level (or equivalent UCAS points), • Highly articulate with excellent persuasive written capabilities i.e. you will be known for your excellent writing style, • Ability to articulate complex concepts in a concise, yet simple manner, • Enthusiastic with a desire to work in a fast-paced innovative environment, • Self-starter - while training will be given this role naturally requires someone who can think on their feet, come up with new ideas, and thrives working with autonomy, • Strong technical understanding - if you have the ability to code that would be beneficial to help you liaise with technical teams Responsibilities for Technical Bid Writer: • Produce top-tier bid materials, including completing questionnaires, tenders, and RFP submissions., • Refine proposals with a business-focused approach, aligning content with input from key departments including Technology, Commercial, Operations and Legal teams., • Collaborate with various stakeholders across the business to create clear, engaging content., • Approach responses creatively, ensuring that value propositions and unique qualities are highlighted, even in basic questions., • Assist the wider Business Team and other functional departments in producing high-quality content for successful tenders and proposals, managing tight deadlines., • Proof and edit final documents meticulously,, • Integrate key themes and showcase the products' distinct advantages., • Oversee project management tasks, such as assigning, monitoring, reporting, and fast-tracking tasks for RFP projects, escalating any issues that may delay timely completion to project leaders., • Keep records of content and data up to date to support future opportunities., • Develop top-quality bid templates and oversee the management of the bid content library. What the role offers: • Working for a leading software company who have a fantastic track record of successfully training and promoting internally, • This offers a unique opportunity to start a career in Bid Writing and put you on a platform to explore multiple areas within technology, commercial, operations and finance due to the breadth of the role, • A good remuneration and benefits package Applications: If you would like to apply for this unique Trainee Technical Bid Writing role then please send your CV via the relevant links! We’re committed to creating an inclusive and accessible recruitment process. If you require reasonable adjustments for your application or during the review process, please highlight this by emailing (if this email address has been removed by the job-board, full contact details are readily available on our website). Keywords: Graduate / Bid Writer / Tech Bid Writer / Bid Writing / Bid and Proposal Manager / RFP Response Specialist / Tender and Proposal Coordinator / Commercial Proposal Manager / Bid Content Lead / Proposal Writer and Editor / Business Development Proposal Manager / Strategic Bid Coordinator / Proposal and Content Manager / Bid Project Manager / BSc / MSc / BA / MA / Ph.D. / Computer Science / English / Philosophy / History / Technical Author / Technical Writer / Content Developer / Documentation Specialist / Information Developer / Content Creator / Content Creation / Documentation / Trainee / Junior RedTech Recruitment Ltd focus on finding roles for Engineers and Scientists. Even if the above role isn’t of interest, please visit our website to see our other opportunities. We are an equal opportunity employer and value diversity at RedTech. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Your new company Working for a globally renowned retail company. Your new role Seeking a hands-on Data Science role in London to support R&D for automated packaging. You'll combine operations research, simulation, and practical engineering to create models that improve how the products are counted, bagged, and boxed. The goal: deliver iterative, production-ready solutions that make our packaging systems faster, smarter, and more reliable. What you'll need to succeed Not the classic "predictive modeling" skillset. Required skillset: • Exploration vs. exploitation mindset., • Ability to search optimal recipe space within a model., • Build models to explore and exploit possibilities, not just predict outcomes!, • Operations research: handling constraints, finding optimal arrangements for fastest packing., • Stochastic simulation: accounting for variability in machine speeds and conveyor setups., • Databricks for data workflows., • GitHub for CI/CD and version control., • Package management for reproducibility. What you'll get in return Flexible working options available. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company Working for a globally renowned retail company. Your new role Seeking a hands-on Data Science role in London to support R&D for automated packaging. You'll combine operations research, simulation, and practical engineering to create models that improve how the products are counted, bagged, and boxed. The goal: deliver iterative, production-ready solutions that make our packaging systems faster, smarter, and more reliable. What you'll need to succeed Not the classic "predictive modeling" skillset Data Science skillset Needed skills: • Exploration vs. exploitation mindset, • Advanced Optimization Skills: Expertise in linear optimization and statistical optimization for systems., • Strong background in modeling and solving problems involving variability and constraints., • Ability to search optimal recipe space within a model., • Build models to explore and exploit possibilities, not just predict outcomes., • Operations research: handling constraints, finding optimal arrangements for fastest packing., • Stochastic simulation: accounting for variability in machine speeds and conveyor setups., • Techniques: statistical simulation, stochastic modeling, linear optimization., • Databricks for data workflows., • GitHub for CI/CD and version control. What you'll get in return Flexible working options available. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Technology Integration Specialist £130,000–£150,000 London | Hybrid | Permanent Ncounter is supporting a global technology-driven investment firm in hiring a Technology Integration Specialist to join a highly collaborative team that bridges development, infrastructure, and support. This function ensures trading systems and data services work seamlessly across the front-to-back lifecycle, making it a key link between engineering and operations. You’ll take ownership of delivering end-to-end technical change - covering integration, migration, and decommissioning projects. Working across multiple environments, you’ll analyse existing systems, troubleshoot issues within Linux-based infrastructures, and automate recurring tasks in Python or Bash. The role requires both strong hands-on technical capability and structured delivery skills, ensuring solutions are implemented cleanly, documented clearly, and communicated effectively to business and technical stakeholders. Key Responsibilities: • Plan, coordinate, and deliver integration, migration, and decommissioning projects across trading systems, • Liaise with developers, infrastructure, and support teams to define project scope and success metrics, • Perform detailed Linux troubleshooting, log analysis, and process monitoring to identify root causes, • Script automation for data handling and analysis in Python or Bash, • Maintain project governance, tracking, and documentation via Confluence and Jira, • Understand end-to-end system dependencies across trading platforms, • Drive continuous improvement of delivery processes and operational efficiency What You’ll Bring: • 5–12 years’ experience in technical delivery, integration, or production support within financial services, • Solid Linux knowledge with the ability to identify active processes and service dependencies, • Hands-on scripting experience (Python or Bash), • Proven track record in managing technical delivery and cross-functional collaboration, • Understanding of front-to-back trade flow and system architecture, • Exposure to microservices, kdb+/q, or data-intensive systems is an advantage, • Familiarity with Confluence, Jira, and structured project tracking, • Excellent analytical, organisational, and stakeholder management skills This role suits a technically curious problem-solver who enjoys working across multiple systems and collaborating with developers, users, and support teams to deliver measurable results. If you’re ready to take on a varied, technically rewarding position that combines delivery ownership with deep system insight, we’d love to hear from you. Apply today for a confidential discussion with Ncounter.

Your new company We're working with a leading global organisation that prides itself on delivering exceptional IT services to its employees worldwide. They are looking for an experienced End User Experience Technician to join their London team and play a key role in supporting end-user technology and ensuring smooth day-to-day operations. Your new role As an End User Experience Technician, you'll be the go-to person for front-line IT support, handling hardware and software issues across multiple platforms. You'll work closely with global teams, ensuring a high level of customer service and technical excellence. Key Responsibilities: • Provide desk-side support for hardware/software issues (Break/Fix)., • Manage incident and service request queues., • Configure and deploy end-user hardware and software., • Support new technology rollouts and assist with training., • Perform IMAC services (install, move, add, change)., • Collaborate with Help Desk and other teams to troubleshoot and resolve issues. What you'll get in return • Access to market-leading technologies If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Harrington Starr are seeking a Threat Intelligence Analyst for one of global investment banking clients. The role will be joining a small, but specialist cyber security team with a focus on [providing threat intelligence services to the security operations and Engineering teams and to the business as a whole. Key accountabilities on a day to day basis will include: • Analyse emerging cyber threats impacting banking and investment services., • Partner with Security Operations to advance detection and response strategies., • Create and refine monitoring use cases across endpoint, network, cloud, and transaction systems using threat intel insights., • Deliver intelligence to guide incident response, threat hunting, and forensics., • Present tailored intelligence reports to technical and executive stakeholders. Key skills needed are: • A good strong technical cyber security background with recent experience in a dedicated Threat Intelligence role, • A strong understanding of Threat Intelligence tools and techniques, • Experience in using Threat Intelligence Platforms (TIPs) widely used for IOCs, • A strong understanding of the latest trends within threat intelligence and the latest attack techniques Please send your CV for immediate consideration.

Business Central Specialist London Hybrid Role Salary up to 75k A successful London based organisation is searching for a Business Central specialist to serve as the internal expert for the business. This hybrid position combines office presence in London with home working. Role Overview • Act as the central specialist for Business Central across all teams, • Support finance operations and wider functions with day to day system activity, • Partner with external providers to deliver enhancements and new features, • Capture business needs and turn them into clear practical solutions, • Maintain system stability accuracy and best practice use What you will bring • Strong practical experience with Business Central, • Good knowledge of finance and operational processes, • Confidence engaging with senior stakeholders and end users, • A proactive mindset with a desire to drive continuous improvement What is on offer • Salary up to 75k, • Hybrid working, • Full ownership of the Business Central environment, • A key role shaping the future system roadmap

Harrington Starr are hiring for a leading global financial services organisation. They are seeking a Splunk specialist to help create world class monitoring and availability The role has both technical and strategic importance within the cyber security and technical engineering teams. Ona day to day basis the role will involve: • Splunk Enterprise Administration, • Splunk Deployment including patch management to ensure health and stability, • The on-boarding of log sources in to Splunk, • Maximizing monitoring and detection capabilities of the Splunk platform, • Data source on-boarding, • Working with the leadership on the evolving splunk strategy In order to be considered you will need: • 5+ years of experience as a Splunk Engineer, ideally with a background in the financial services industry, with solid in-depth experience in administering and operating a distributed Splunk Enterprise setup., • Proficiency with SPL/SPL2 (Splunk Query language), Linux and networking, • Experience in a range of monitoring tools, such as Grafana and Prometheus (setup, administration and operating), Solarwinds, Cribl., • Has exposure of working with security and network operations teams., • A DevOps approach to implementing, testing and releasing features, i.e. code reviews, fully automated build, test and deployment pipeline. Please send your Cv for immediate review

Immediate CONTRACT requirement Job Titles: Cloudera Specialist Job Type: Contract Contract Duration: 6-12 months (potential to extend) Location: London, UK Work Type: Hybrid (2 days onsite per week) Day Rate: 400-450 (inside IR35) Start Date: Immediate (after holidays) Job summary: The role involves designing, deploying, and managing Cloudera CDP platforms on the cloud (primarily AWS) using Infrastructure as Code tools like Terraform and CloudFormation. The candidate will automate deployments and CI/CD pipelines, configure and tune Cloudera and Hadoop services, manage cluster operations, security (Kerberos/Ranger), and troubleshoot performance issues. Strong hands-on experience with AWS services, DevOps practices, scripting (Python/Shell), and Cloudera data services is essential to ensure secure, scalable, and cost-effective big data solutions. Apply now!

[Up to c. £150k Comp Package | Hybrid Working] Role Overview We’re supporting a specialist investment and technology firm that is expanding its infrastructure footprint in Europe and building out its networking capability in London for the first time. This hire will become the first network engineer based locally, working closely with a recently appointed Head of Networks in the U.S. and partnering with engineering and research teams across multiple regions. The role sits at the intersection of delivery and operations. You’ll contribute to new network build-outs while also supporting an existing low-latency estate that underpins trading and research systems. The environment spans traditional data centre networking, cloud connectivity, automation, and performance-sensitive routing - offering broad technical exposure rather than narrow ownership of a single domain. It’s well suited to an engineer who wants to deepen their network fundamentals while gaining hands-on experience across a modern, mixed infrastructure stack... Key Responsibilities • Assist with the design, rollout, and day-to-day operation of network infrastructure supporting trading, research, and corporate systems, • Troubleshoot and resolve network incidents across routing, switching, and connectivity layers in both on-prem and cloud environments, • Support low-latency systems, balancing reliability, performance, and operational resilience, • Contribute to network-related projects, including new deployments, upgrades, and capacity improvements, • Work with senior network leadership to standardise configurations, improve tooling, and document network design decisions, • Engage with engineers and researchers to understand connectivity requirements and translate them into practical network solutions, • Develop and maintain basic automation or configuration workflows to reduce manual effort and improve consistency, • Participate in an on-call rota, including occasional out-of-hours support when required What You’ll Bring… • A solid academic background, with a degree from a well-regarded university in computer science, engineering, or a related discipline, • Commercial experience in network engineering or infrastructure roles, ideally at a junior-to-mid level (3+ years), • A strong grounding in core networking concepts, including TCP/IP, routing and switching, and common L2/L3 protocols (e.g. BGP, OSPF), • Hands-on exposure to enterprise networking hardware from vendors such as Cisco, Arista, or Juniper, • Exposure to multi–data centre or latency-sensitive environments, • Practical understanding of network security fundamentals, including access controls, segmentation, and firewall concepts, • Experience working with Linux systems and familiarity with the Linux networking stack, • An interest in automation and modern NetOps practices, with some exposure to scripting or tooling (e.g. Python, Ansible, Terraform, Git), • Curiosity and adaptability - comfortable working across a wide technical surface area without needing to be an expert in every component, • Willingness to support on-call coverage and flexibility around non-compete timelines where applicable, • (Preferred) Experience with cloud networking in AWS, Azure, or GCP, • (Preferred) Familiarity with CI/CD-driven infrastructure workflows or network monitoring platforms ...

Network & Technology Operations Specialist We are looking for experienced Network & Technology Operations Specialists to join our dynamic client teams. This is a fantastic opportunity to work in a high-performing, 24x7 operational environment, supporting critical IT infrastructure and services. What You’ll Do: • Act as a key point of contact for infrastructure and network-related issues., • Monitor, troubleshoot, and resolve incidents across compute, storage, networking, and security systems., • Support service delivery and compliance with operational procedures and SLAs., • Contribute to continuous improvement initiatives, developing runbooks, automation, and operational guidance., • Lead, mentor, and support junior team members., • Collaborate with engineering, vendor, and client teams on complex technical challenges., • Participate in shift rotations and on-call schedules as required. Technologies You’ll Work With: • Networking: Routers, Switches, Firewalls, LAN/WAN, WLAN, VPN, Palo Alto, Fortinet, Juniper, Arista., • Servers & Compute: Linux environments, Hypervisors, High Performance Compute clusters., • Cloud & Containers: Kubernetes, Docker, EKS, Private Cloud deployments., • Automation & Scripting: Python, Bash, PowerShell, Ansible., • Monitoring & Tools: SolarWinds, Dynatrace, Nagios, Zabbix, ServiceNow, Jira. Who We’re Looking For: • Proven experience in network operations, IT infrastructure, or cloud environments., • Strong troubleshooting and problem-solving skills with a customer-focused mindset., • Experience managing or supporting critical infrastructure in high-availability environments., • Familiarity with networking concepts, routing protocols (OSPF, BGP, EIGRP), firewalls, VPNs, and monitoring tools., • Excellent communication skills and ability to convey technical information clearly. Qualifications: • Bachelor’s degree in Engineering, IT, or a related discipline, or relevant experience., • Professional certifications such as CCNA, JNCIA, ITIL, or Network+ are advantageous.

Support sales opportunity management, advancement, and sales forecasting respect to targets. Support project changes and new program launches from a sales process standpoint (e. Handle internal documentation and workflows related to sales approvals and contract management.

12 month FTC Overview: We are seeking a Utilisation & Implementation Specialist to support the rollout and ongoing operations of workplace utilisation sensors. You’ll coordinate installations, manage key data sources, and deliver insights that help optimise how space is used across the organisation. Key Responsibilities: • Lead and support end-to-end delivery of utilisation sensor installations., • Coordinate schedules, documentation, and readiness with internal teams and external suppliers., • Work closely with IT, Facilities, Vendors, and Workplace teams to ensure smooth implementation., • Manage and validate property and room data, ensuring accuracy and compliance., • Monitor sensor performance and utilisation trends to maintain data integrity., • Produce dashboards and insight reports to support space optimisation. Skills & Experience: • Strong understanding of BIM/BMS systems and digital building information., • Experience working with IoT or smart building technologies., • Project coordination experience, ideally on building, workplace, or technology projects., • Analytical mindset with confidence interpreting utilisation data., • Excellent communicator with strong stakeholder management skills., • CAD skills (desirable) for reviewing or updating drawings when required. Ideal Candidate: Proactive, detail-focused, and comfortable working with building data, digital systems, and cross-functional teams to drive workplace efficiency.

Senior Cyber Operations Analyst Salary: £60,000 - £75,000 + 10% Bonus Location: London/Manchester/Bristol Security Clearance Required: BPSS and SC clearance (typically requires 5 years continuous UK address history, usually including no periods of 30 consecutive days or more spent outside of the UK, and declaration of being a British passport holder with no dual nationalism at the point of application) About the Role Join a fast-growing Cyber Practice as part of our Blue Team, where you'll use the latest intelligence and tooling to analyse information systems to ensure effective incident detection and response. If you're looking to make your mark on a rapidly growing SecOps team with some very exciting clients, this is the opportunity for you. We're searching for an experienced technical Cyber Security Operations Specialist to join our Blue Team. This is a senior role, and the ideal candidate will be a self-starter with an inquisitive nature, keen attention to detail, and a strong background in cybersecurity topics such as threat hunting, attacker tactics and techniques, monitoring and alerting, threat intelligence, and incident readiness and response. Key Responsibilities • Detection Engineering - Develop, maintain, and enhance security detection content primarily for the Splunk SIEM, to enable the detection of threats across diverse platforms (e.g. cloud, endpoints, and networks), • Collaborate with the extended security team to identify gaps in detection coverage, log ingestion, and alerting based on business risks and threats, • Review and improve existing SecOps standards and capabilities by highlighting requirements for additional logging, identifying incident or threat trends, and detection and business-as-usual optimisation opportunities, • Perform security monitoring, reviewing and triaging triggered alerts, and suggesting improvements (on a rota basis 9AM to 5:30PM), • Respond to and investigate identified cyber security incidents, • Act as a point of escalation for junior analysts, supporting them through mentorship and shadowing, • Operate as a technical subject matter expert on client engagements and be prepared to interact with and present to senior stakeholders in a consulting capacity, • Participate in alert testing and incident response tabletop exercises as required, • Remain up to date with latest threat intelligence which may be of interest to clients Additional Responsibilities (Client Dependent) • Proactive threat hunting and tradecraft development, • Incident response and playbook development, • Change approvals (where applicable), • Collection and interpretation of different sources of threat intelligence and researching emerging threats and TTPs, • Vulnerability scanning, management, and reporting, • Opportunity to operate in a management and leadership capacity if this aligns with your personal career goals Note: This role requires approximately 1-week per month on-call availability for high priority incident response. Additional compensation is provided for this, and the frequency is client dependent. Desirable Skills and Experience • Working knowledge of key threat intelligence concepts such as the Pyramid of Pain, Intelligence Preparation for the Cyber Environment (IPCE), and the Threat Intelligence Lifecycle, • Detection Engineering and Alert Development, • Experience with Scripting and Programming (e.g. Python/Bash/C/C++/Java), • Core cybersecurity concepts such as network security, cryptography, cloud security, forensics, • Understanding of network protocols and how they can be abused by attackers, • Up-to-date knowledge of the most prevalent APTs and their TTPs, • Knowledge of common analysis techniques associated with Windows and/or Linux Don't worry if you don't tick every box - we'd still love to hear from you! If you're excited about the role and think you could make a difference, please get in touch. What's in it For You In addition to a competitive salary and bonus, you'll receive an extensive benefits package including: • Up to 25 days of vacation per year, • Private medical insurance

IT Analyst London | Hybrid (3 days onsite) Nigel Frank is partnering with a London-based financial services organisation to appoint an experienced IT Analyst. This role sits within a lean, specialist technology function supporting a geographically distributed user base and a modern, security-conscious IT estate. The successful candidate will play a hands-on role across user support, cloud platforms, infrastructure operations, and security, while working closely with senior stakeholders in a professional services environment. Overview of the Position This is a broad technical role suited to someone who enjoys ownership and responsibility. You will act as a key point of contact for day-to-day technology support while also contributing to platform stability, operational improvements, and technical initiatives. The role requires regular presence in the London office and involves interaction with users at all levels of the business. What You’ll Be Doing • Acting as a primary escalation point for end-user technology issues, both onsite and remotely, • Supporting colleagues across multiple regions, ensuring consistent service delivery, • Preparing and deploying workstations, mobile devices, and user applications, • Managing incidents through to resolution and coordinating with third-party providers when necessary, • Maintaining and administering cloud-based and on-prem systems, • Participating in out-of-hours support coverage on a rotational basis, • Contributing ideas and delivery to initiatives focused on service reliability, security, and efficiency, • Producing and maintaining operational documentation aligned with internal standards What We’re Looking For Technical Background: • Several years’ experience in a generalist or support-focused IT role, • Strong hands-on knowledge of Windows 11 desktop environments and core networking concepts, • Practical experience administering Microsoft 365 environments, including identity, device management, and collaboration tools, • Experience working with cloud platforms and virtualised infrastructure, • Good understanding of security controls, firewalls, and data protection principles, • Exposure to backup, recovery, and high-availability systems Nice to Haves • Familiarity with vendor risk or third-party assurance processes, • Scripting or automation experience (PowerShell, Power Automate, or similar), • Academic background in a technical or scientific discipline, • Industry certifications across Microsoft, security, or networking technologies, • Experience with Microsoft Copilot, Purview, DLP, or information protection tooling Professional Attributes • Clear, confident communicator comfortable working with senior professionals, • Strong service orientation with a pragmatic, solution-led mindset, • Able to work independently while contributing effectively within a small team, • Well organised, detail-focused, and able to manage competing priorities, • Naturally inquisitive with a willingness to adopt new technologies Why This Role? • Opportunity to work in a trusted, regulated financial environment, • Broad technical scope rather than siloed responsibilities, • Hybrid working with a Central London base, • A role where initiative and ownership are genuinely valued

Job Description The Senior InfoSec GRC Specialist plays a pivotal role across multiple dimensions. They are instrumental in crafting responses to security inquiries within "request for proposals" (RFPs) and ensuring their prompt delivery. As the initial point of contact for addressing customer security concerns, they actively seek avenues to optimize the efficiency of the security customer engagement process. Moreover, they utilize structured methods and protocols to identify and assess risk, implement pertinent controls, formalize agreements, and diligently follow through on necessary procedures. Effective communication is at the core of their responsibilities, encompassing the dissemination of strategies, standards, policies, procedures, and awareness campaigns to all business partners. They take purposeful actions to guarantee global business units' compliance with relevant frameworks and conduct comprehensive reviews of proposed vendor engagement terms and conditions. Additionally, they apply the company's risk profile, offer pertinent feedback, and meticulously document any deviations from the established processes. Responsibilities: • Assists in the production of response to security questions in “request for proposals” (RFP’s) or customer assessments (Due Diligence Questionnaires)., • Acts as first point of escalation for security/compliance questions for current and prospective customers., • Review third party vendors for security and compliance controls; assesses risk based on a given risk assessment framework (Third Party Risk Management/Vendor Assessment)., • Assists and/or takes the lead in managing/overseeing annual SOC2 & ISO27001 audits., • Contributes in annual InfoSec Policies review/edits/updates and provides considered input., • Review proposed client engagement terms and conditions and apply the company risk profile, providing the appropriate feedback as to any changes needed and documenting exceptions to the process., • Assists in the collation of Enterprise Risk, control and mitigation updates, along with KRIs., • Identifies efficiency improvements in the security customer engagement process., • Communicates strategies, standards, policies, procedures, communications, and awareness efforts with all business partners., • Takes actions as directed to ensure compliance of global business units in actions necessary to ensure compliance with applicable frameworks., • Keeps up to date with evolving regulations and legislation related to privacy and security as they pertain to Clearwater., • Ability to manage time effectively by hitting assigned deadlines and milestones., • Requires minimum supervision to work on daily tickets and tasks, can use documentation and team resources to complete most tasks., • Capably resolves all but the most complex operational issues without the need for escalation., • Willingness and ability to maintain a positive, quality-oriented, reliable and flexible attitude., • Actively seeks opportunities for improving key processes and systems without requiring daily direction., • Demonstrates the ability to take on an assignment, project, or problem and lead, define, and implement a solution to completion. Requirements: • Knowledge of SOC2 and ISO 27001 control frameworks., • Knowledge of risk frameworks and risk management processes., • Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important., • Excellent attention to detail and strong documentation skills., • Excellent verbal, written and interpersonal communication skills., • Experienced in Atlassian (JIRA) and proficient in Microsoft Office. Experience: • 7+ years of role-specific experience, preferred, • Demonstrated experience in owning, managing and responding to Client/Prospect Security Assessments (DDQs, RFPs etc.)., • Experience working with Third Party Risk Management/Vendor Assessment tasks., • Demonstrated experience with SOC 1, SOC 2, and/or ISO 27001 audits and monitoring control activities., • Experience in owning/editing/contributing to Information Security Policies., • Experience performing or undergoing internal and external audits., • Experience with compliance, audit, or operations including development of internal controls, policies, and procedures., • Experience assisting in risk management processes, control frameworks, KRIs., • Experience communicating technical controls and processes with customers and stakeholders., • Demonstrated professional application of information security, compliance, assurance and/or other security practices and principles.

Senior Production Manager 📍 London-based with travel to project sites (including occasional international travel) A leading creative technology studio specialising in immersive installations and live event experiences is seeking a Senior Production Manager to join its growing production team. This studio is known for delivering high-impact, innovative work across media, events, shows and permanent installations. 🔧 The Role The Senior Production Manager will take full ownership of the physical planning and delivery of complex audio-visual installation projects. Working closely with technical, creative and client teams, you will: • Lead on-site operations and manage specialist staff and contractors, • Oversee health & safety, logistics, procurement, scheduling and budgets, • Coordinate AV designs with wider construction teams and resolve on-site issues, • Maintain accurate project documentation and ensure smooth handovers across project stages, • Support the sales and pre-planning process for new installations, • Help track sustainable project practices and carbon impact 🎯 What We’re Looking For • Strong AV industry experience-especially video, with awareness of audio and networking, • Proven experience managing contractors in build/fit-out environments, • Highly organised, detail-driven and confident in client-facing settings, • Comfortable working to tight deadlines with some flexible/unsocial hours, • Ability to develop system designs (AutoCAD/Vectorworks) and use Microsoft 365, • Knowledge of AV systems such as LED displays, projectors, lighting, PA, control systems, media servers (e.g., Disguise, Pixera, Crestron, Medialon, BrightSign, TouchDesigner), • Relevant site/project management qualifications (H&S, CSCS/ECS/CTS) are a bonus This is an exciting opportunity to play a key role in delivering world-class immersive experiences as part of a pioneering creative technology team. Interested candidates are encouraged to get in touch for further information.

WHO WE ARE Avolta is the world’s leading travel experience player. With a traveler-centric philosophy and a geographically diverse network, the travel retail and F&B company addresses the needs of up to 2.3 billion passengers each year, with 5,500 outlets in more than 75 countries across six continents. Guided by their Destination 2027 strategy and boosted by their recent combination with travel F&B giant Autogrill, the company is well positioned to realise their ambition to create a Travel Experience Revolution through their many locations at airports, motorways, cruise lines, seaports and railway stations amongst others. Avolta is committed to and focused on four key areas, where we want to have a positive impact: customer experience; employee wellbeing and advancement; protecting the environment. Purpose of the Role Are you passionate about delivering seamless IT experiences and keeping infrastructure running smoothly? As our IT Infrastructure Specialist, you’ll be at the heart of our technical operations — managing Active Directory, supporting our VMware environment, and resolving IT issues with precision and care. You’ll work closely with the IT Infrastructure Manager and collaborate across teams to ensure our systems are secure, efficient, and user-friendly. This is a hands-on role where your technical expertise and customer-first mindset will make a real impact across the business. Responsibilities You’ll be responsible for: • Managing and maintaining Windows Server environments (2012–2019), • Providing expert-level support for Active Directory, Group Policy, and Windows Deployment Services, • Administering and optimizing Office 365 and Azure environments, • Supporting Citrix, VMware, and core server infrastructure, • Troubleshooting hardware and networking issues (TCP/IP, DNS, DHCP), • Deploying images using SCCM and supporting Windows 10/11 OS, • Delivering excellent support for Microsoft Teams, • Monitoring server backups and ensuring software/hardware orders are fulfilled, • Managing Microsoft licensing and ensuring compliance, • Following ITIL-aligned service management practices and improving processes, • Ensuring all installations are recorded and licenses verified, • Reporting software process violations and supporting daily operations checks What we are looking for You are someone who thrives in a fast-paced environment and brings a mix of technical depth and customer focus. To thrive in this role, you will need Technical Skills & Experience in the following: • Microsoft certification or equivalent experience, • Proven experience with Office 365 / Azure Administration (Essential), • Strong knowledge of Active Directory, VMware, and Windows Server, • CCNA or equivalent networking experience, • Hands-on experience with desktop and server hardware (2nd line support), • Familiarity with ITIL service management practices (Advantageous)

About the Organisation Our client is a specialist insurer and reinsurer operating globally, with a focus on complex commercial and industrial risks. The business combines deep sector expertise with advanced use of data, analytics, and modern technology to deliver informed, efficient, and fair underwriting decisions. The company is in a period of significant growth and is committed to maintaining a collaborative, inclusive, and high-performing culture. Employees are encouraged to ask questions, explore new ideas, work openly with others, and operate with clarity and simplicity. The environment is dynamic, supportive, and designed to enable long-term career progression. Role Summary Our client is seeking an experienced Technical Architect with strong expertise in integration architecture, systems design best practice, and API design. The role will take technical ownership of the organisation’s enterprise technology landscape. This is a pivotal position within the company’s scaling and modernisation programme. The successful candidate will act as the bridge between internally developed underwriting platforms, the data lakehouse and analytics estate, and a range of commercial off-the-shelf (COTS) applications used across operations, finance, and support functions. You will be responsible for defining standards, blueprints, and governance for how core systems interact, ensuring security, performance, scalability, and data quality across the entire ecosystem. Key Responsibilities Integration Architecture • Define the enterprise-wide integration strategy, including the governance of integration patterns (such as synchronous APIs, event-driven architecture, asynchronous messaging, and batch ETL)., • Lead the design and documentation of internal and external APIs, ensuring best practice in RESTful design, versioning, and OpenAPI standards., • Work with Engineering and Data teams to standardise the technical approach for messaging, data extraction, transformation, and load (ETL/ELT) processes across underwriting, finance, accounting, and data warehouse systems., • Design secure, scalable, and auditable architectures for Generative AI, Agentic AI, and large language model (LLM) technologies., • Collaborate with data scientists, engineers, and developers to integrate and deploy AI models from development through to production., • Define security standards for all integration points, including OAuth, API key management, encryption, and network segmentation within an Azure environment. Platform Architecture • Provide technical input into new platform selections and project implementations, ensuring alignment with architectural principles., • Work closely with Engineering leadership on the design and evolution of the .NET and Angular technology stack, focusing on modularity, microservices, performance, and technical debt management., • Collaborate with the Data Architecture function to ensure alignment between the enterprise architecture and the organisation’s data platform, including optimisation of the Databricks environment., • Establish and govern non-functional requirements (NFRs) covering performance, scalability, resilience, and disaster recovery. Technical Design & Governance • Translate business strategy into an executable architecture roadmap., • Conduct architectural and code reviews to ensure alignment with agreed standards., • Present technical recommendations, solution designs, and trade-off considerations to both technical and non-technical stakeholders., • Serve as the final escalation point for complex technical design challenges and technology selections., • Mentor engineers across software, infrastructure, and data disciplines in architectural best practice and emerging technologies. Essential Experience & Skills • At least 10 years in senior technical roles, including 5+ years as an architect specialising in software development, integration, and technical architecture., • Advanced knowledge of API implementation, message queues (e.g., Azure Service Bus, Kafka), and event-driven architecture., • Deep expertise in RESTful API design, API gateways (ideally Azure API Management), and the OpenAPI specification., • Strong understanding of DevOps practices and hands-on experience with CI/CD tooling such as Azure DevOps or GitLab CI., • Extensive knowledge of the Microsoft Azure ecosystem, covering IaaS and PaaS, with particular experience in Azure Databricks, Data Factory, and ADLS Gen2., • Excellent communication and presentation skills, with the ability to influence diverse technical teams. Desirable Experience • Background in the insurance, reinsurance, or wider financial services industry., • Strong architectural understanding of the .NET/C# ecosystem and modern front-end frameworks (ideally Angular)., • Experience with data architecture concepts including relational, NoSQL, and data lake technologies., • Knowledge of cloud-based AI architectures, including LLMs, Generative AI, and Agentic AI., • Experience integrating proprietary systems with COTS finance or ERP platforms, particularly within general ledger, financial close, or regulatory reporting domains.

As a key member of the Murex Support Team, you will provide expert-level support for the Murex platform, ensuring stability, performance, and rapid issue resolution for business-critical operations. Deep, hands-on knowledge of Murex is essential, as you will be the go-to specialist for troubleshooting, incident management, and user support. Key Responsibilities • Provide advanced support for all Murex-related incidents, service requests, and user queries, ensuring timely resolution within agreed SLAs., • Troubleshoot and resolve complex technical and functional issues across Murex modules (Front Office, Risk, Back Office, Datamart, etc.)., • Monitor system health, perform root cause analysis, and proactively identify potential issues to minimize downtime., • Collaborate closely with business users (trading, sales, risk, operations) to understand and address their support needs., • Liaise with upstream/downstream IT teams and vendors to escalate and resolve critical incidents., • Maintain and update support documentation, knowledge bases, and runbooks., • Participate in environment management (refreshes, patching, configuration) as required for support continuity., • Support release management by validating and testing new Murex releases or patches from a support perspective., • Contribute to continuous improvement of support processes, automation, and monitoring tools., • Nimble to work on projects & BAU Support issues, as part of a team & individual contributor, • A strong sense of urgency to ensure key issues are managed and fixed within defined SLA’s, • Manage / contribute the Issue tracker, ensure the board is up to date and ensure along with team all issues are true to status, • Strong, Clear and precise communication (Oral & Written) is a key requirement for the role. Urgency on business related issues and manage business expectations. Main Areas: • Support the Global Markets, Commodities business in Murex., • Market data (real time contribution, end of day,) for assets, • Risk reporting (strike maps, scenario reporting), • Reporting for support function (deal valuation, market data) The team will also ensure support and maintenance of all its development and work within an agile framework (ceremonies – Stand up’s, prioritization, internal support catch-up) Add value by: • Helping out with, • User needs collection and anticipation., • Analysis of these needs and definition of the required specifications., • Multiple solutions proposal: where applicable, provide the sponsors with studies comparing the different options and solutions to facilitate strategic decision, • making., • Implementation and delivery of retained solutions., • Support and documentation., • Bug tracking, continuous software evolution., • Make recommendations regarding architecture, technologies, and IT solutions., • Analysis, problem solving and escalation., • Carry out training and skills assessments at regular intervals. Follow the branch compliance rules Propose new projects to the business, take lead of support topic, covering notably: • Innovative solutions, • New business, activities, and products, • Opportunities for efficiency improvements, • Operational risk reduction Reporting: • Timely progress updates to direct management as deemed necessary. Key Skills — Mandatory • At least 8-10 years’ experience of working with Murex, in a Support role with a BA background, with deep expertise in troubleshooting and resolving issues., • Experience of implementing and supporting Murex v3.1 with Regards to Front Office, lower version of Murex is a strict no go., • Experience in Implementing both Linear and non-Linear Products in Murex, • Ability to build out multiple strategies / payoff’s as per business needs, • Simulations, • RM (Risk Matrix), • Pricing, • Market Data, • Pre-trade – Debug pricing related issues for FO, • Workflows – Exchange exclusive workflows – integrate various exchanges with Murex, • CICD is a must have Note: above list is not exhaustive, but are Must have’s: • Experience supporting multiple asset classes (Commodities, FX, IRD, Credit, etc.) in Murex., • Expertise in Capital Markets across different Asset classes and Front to back knowledge of the trade lifecycle, including modelling these in Murex, • Experience in binary version updates, • Ability to do a risk assessment on cross asset impact for releases e.g. FX vs Commodities module, • Past experience / knowledge of integrating flex pricing models, ability to debug and get to the root of the problem, working on defining a solution to fix the underlying problem, • Strong experience around static data setup in Murex including generators, curve setup, Datamart etc., • Experience with Livebook, PVLAR, Real time pricing, Risk Matrix is a must. RBPnL would be an advantage, • Past experience of release validations to ensure the releases into production have been verified, • Multitasking and ability to work on multiple issues within Murex, • Experience with incident, problem, and change management in a production support environment., • Think Big and out of the box, propose strategic solutions, critically analyse the existing setup and propose any improvements that add value., • Knowledge of events setup and lifecycle in Murex, • Ability to debug various issues that are encountered Personal skills - required: • Strong analytical and problem-solving skills., • Calm under pressure, with a sense of urgency for critical incidents., • Excellent communicator, able to explain technical issues to non-technical users., • Team player, willing to share knowledge and support colleagues., • Proactive, detail-oriented, and committed to continuous improvement., • Ability to pick up and process information independently and quickly., • Strong interest in the global markets business, • Fast-learner and pro-active approach, • Effective communication skills (business-oriented and technical-oriented), • Ability to work with geographically distributed stakeholders., • Be a Team player, help the junior members of the team and work as a cohesive unit., • Build a strong relationship with peers in Head Office and other European locations., • Work with the wider GMR teams in London to ensure seamless integration., • Take ownership and at times be a conduit / coordinator for issues that are dependent on external teams/factors, • Ability to take the lead on issues with the vendor and work constructively to resolve the issues in a timely fashion, • Understand when a situation needs us to be proactive or reactive., • Liaise with users directly, regularly follow up on issues and provide regular updates and timeliness. Additional Skills - required: • Strong experience with Agile methodologies, Sprints, Kanban Board, Sprints review, Dev Ops solution, • Experience in liaising with Senior Management – Head of Desks, Business Managers, Senior Front Office users, including stakeholder management, • Effective communication skills (business-oriented and technical-oriented), • Previous experience in working with Banks and FI’s., • Ability to work in a demanding environment with strong business exposure., • Ability to work as a team and individually with key information being fed back to the team

Platform Infrastructure Specialist – Linux, HPC, Infrastructure & Storage We are partnering with a leading organisation to hire skilled Infrastructure Platform Specialists to support their advanced IT infrastructure, HPC, and enterprise storage environments. This is an exciting opportunity for candidates with a strong technical background in server, storage, and high-performance computing environments. Key Responsibilities: • Install, configure, and maintain physical and virtual servers, including Dell and Nvidia platforms., • Design, deploy, and manage enterprise storage (SAN/NAS) and backup environments, ensuring performance, scalability, and compliance., • Support HPC and AI compute infrastructures, GPU clusters, and model training platforms., • Monitor system health, performance metrics, and proactively resolve incidents to maintain uptime and meet SLA targets., • Collaborate with cross-functional teams to deliver seamless operations and support strategic projects., • Implement security best practices, patching, and disaster recovery processes., • Document procedures, configurations, and incident resolutions for compliance and knowledge sharing., • Lead troubleshooting efforts, root cause analysis, and operational improvements, providing guidance to junior engineers. Required Skills & Experience: • Strong technical expertise across server, storage, networking, and HPC infrastructure., • Experience with Dell EMC, NetApp, HPE, Nvidia, and virtualization technologies., • Linux and Windows system administration experience., • Knowledge of backup, disaster recovery, and monitoring tools., • Scripting and automation skills (Python, PowerShell, Bash, Ansible, Terraform)., • Experience with workload schedulers (e.g., SLURM, PBS) and AI/ML frameworks (TensorFlow, PyTorch) is a plus., • Excellent analytical, troubleshooting, and collaboration skills. Qualifications: • Relevant certifications (ITIL, Dell EMC, NetApp, NVIDIA DLI, Veeam, or equivalent) are highly desirable.

Data Protection Specialist - 12 Month Contract Currently working with a leading, forward-thinking organisation that’s looking for an experienced Data Protection Specialist (contract) to join their high‑performing Data Protection & Information Security team. This person will have a good level of experience in privacy and data protection laws and operational processes. Candidates from a financial services (FinTech), insurance (InsurTech) or a HealthTech background are of priority. You’ll be playing a key role in strengthening privacy operations, ensuring compliance with data protection laws, and supporting the delivery of technology transformation projects. This is a hands‑on role and a fantastic opportunity to join a organisation that is passionate about privacy, in which you will help shape data protection practices. Key Experience includes: • A financial services (FinTech), insurance (InsurTech) or a HealthTech background, • Strong background in privacy or operational data protection roles, • Working knowledge of GDPR, PECR, and UK DPA 2018, • Proven ability to manage Subject Rights Requests and Data Subject Access Requests, • Experience conducting Data Risk Assessments, DPIAs, and breach investigations, • Understanding of IT systems / information security, • Excellent stakeholder management, • Pragmatic, adaptable, and delivery‑focused mindset, • Experience with OneTrust or other privacy tools is a nice to have This is a initial 12 months contract, paying up to £600 per day inside IR35 – Hybrid - 3x a week in London If interested, please apply now! or email your CV to for more details 😊

We’re supporting a global consumer and activewear group in hiring a Senior PIM Analyst (Salsify) to lead their PIM strategy and elevate product data excellence across all digital selling channels. You’ll be the in-house Salsify expert, defining and delivering the PIM roadmap, shaping best-practice product data processes, and ensuring seamless integration across eCommerce, marketing, operations, and DAM platforms. This is a high-impact role within a forward-thinking Digital Martech function, giving you real ownership, visibility, and the ability to influence how product content powers growth across multiple iconic brands. What You’ll Do • Own the PIM strategy and roadmap, driving continuous improvement., • Act as the Salsify specialist, optimising setup and usage across global channels., • Lead end-to-end delivery of PIM projects, ensuring quality and on-time execution., • Partner with internal teams to gather requirements and drive adoption., • Manage offshore resources and collaborate with third-party vendors., • Establish data governance and quality standards for all product content., • Optimise integrations between PIM, DAM and wider digital ecosystem. What You’ll Bring • Deep, proven expertise in Salsify (non-negotiable)., • Strong background in PIM, data modelling and product content syndication., • Experience delivering technology roadmaps and leading PIM implementations., • Understanding of DAM workflows and API integrations (JSON, CSV, XML)., • Confident stakeholder management and experience managing external partners. What’s in It for You • Competitive salary + discretionary bonus., • 25 days holiday + option to purchase more., • Brand discounts, retail perks & sample sales., • Enhanced parental leave., • Medical cash plan, critical illness cover, life assurance, gym/fitness discounts, dental & eye care, health screening., • Season ticket loan, cycle to work, EV schemes & home charging discounts., • Hybrid working & flexible start/finish times., • Opportunities to join charity, sustainability & D&I networks. If you’re an experienced PIM/Salsify specialist ready to step into a strategic, influential role—this is a standout opportunity. Apply now for a confidential conversation.

[Up to c. £300k Comp Package | Hybrid Working] Role Overview We’re supporting a global quantitative research and engineering organisation that depends on extremely high-throughput, low-latency storage systems to fuel large-scale modelling, simulation, and data-driven research. They are now hiring an HPC Storage Engineering Lead/Manager to take ownership of a mission-critical storage landscape - shaping the long-term technical direction, leading a specialist engineering team, and ensuring the platform can keep pace with increasingly complex compute demands. This role blends strategic influence with hands-on technical depth. You will guide the evolution of multi-petabyte storage estates, introduce modern automation practices, and work directly with researchers and platform groups whose workloads push infrastructure to its limits... Key Responsibilities • Set and steer the roadmap for storage platform evolution, ensuring systems can support rapidly expanding compute and data requirements, • Lead, coach, and develop a team of storage engineers, establishing high technical standards and a culture centred on ownership and delivery, • Oversee the end-to-end lifecycle of storage services - architecture, deployment, tuning, reliability, and operational health, • Drive continuous optimisation across distributed storage systems, improving throughput, latency, resiliency, and operational predictability, • Engage directly with storage vendors, influencing product direction and ensuring best-in-class support and deployment practices, • Own capacity strategy, hardware refresh cycles, and multi-year forecasting across a large and rapidly expanding estate, • Partner with research, compute, and data engineering teams to ensure storage behaviours align with modelling, machine learning, and high-performance workloads, • Introduce and champion automation, Infrastructure-as-Code, and DevOps-oriented ways of working across the storage function, • Collaborate with architectural and innovation teams to evaluate next-generation technologies and modernise the environment accordingly, • Promote engineering discipline, documentation quality, and clear operational processes for both senior leadership and partnering teams What You’ll Bring… • Deep hands-on knowledge (6+ years) of modern high-performance storage stacks (such as VAST, Isilon, or equivalent scalable distributed systems), • Demonstrated experience (3+ years) leading engineering teams within large, fast-moving technical environments, • Strong ability to communicate clearly with a wide variety of stakeholders, including research, platform, and infrastructure groups, • Practical experience designing automation, tooling, and workflows that simplify operations and enhance platform reliability, • Familiarity with CI/CD, configuration automation, observability tooling, and SRE-style operational thinking, • Understanding of how demanding compute or ML workloads consume storage, including performance characteristics and access patterns, • Experience integrating cloud storage - preferably AWS - into hybrid or on-premises architectures, • A strong focus on secure design, data integrity, and building highly resilient systems ...

We are seeking a AI and IT Manager to support our AI journey. This role bridges technical understanding, project management, and internal engagement. You will work closely with a junior AI engineer, coordinate small AI initiatives, help shape our emerging AI strategy, and champion AI awareness across the organisation. As well as alongside the COO and our third-party IT providers to help drive IT initiative, set up new joiner equipment and help troubleshoot IT problems. This is not a role hidden in a back office — it is a visible, collaborative position that requires curiosity, communication, and a genuine interest in helping colleagues explore AI opportunities responsibly and effectively. Company: Agilia is a specialist infrastructure consultancy operating at the forefront of some of the most exciting and challenging infrastructure projects in the UK and across the world. Established in 2017 our team now comprises a growing number of infrastructure professionals with experience covering all major infrastructure sectors. Our joint CEOs were both key members of the client team that was responsible for the £4.2 billion Thames Tideway Tunnel project. Within our Senior team we possess a particularly strong record in the Water and Energy sectors. The key strategic objectives of Agilia are to: • Build a leading-edge consultancy with world class capability that provides clients with the benefit of first-hand innovative experience in the development and delivery of mega projects, whether publicly or privately financed., • To aggregate senior and early career talent so that the current infrastructure leaders may help form future leaders in the field of infrastructure., • To provide opportunity to groups that have been historically less well represented within our industry; and, • To be and remain connected with the communities that we ultimately serve. In April 2023, Agilia’s ownership structure changed and is now constituted as an Employee-Owned Trust (EOT). This is a hugely positive step for us and will align our business even more closely with the needs of our clients. Our change in ownership structure has been prompted by a desire to ensure that we embed a long-term sustainable structure for the business. We also wanted our organisation to more closely reflect what we aim to do on the projects we are engaged to deliver. This includes creating project and organisational structures, which promote collective commercial and value alignment to serve a wider purpose. We also consider that moving to an EOT will support the further development of our people as we continue to nurture future leaders of the infrastructure sector. Key Responsibilities: AI Strategy & Project Leadership • Support the development and refinement of the company’s AI strategy, including identifying opportunities, risks, and priority areas., • Lead small, well-defined AI projects from ideation through implementation and evaluation., • Translate high-level business needs into actionable AI tasks and project plans., • Ensure AI initiatives align with business goals, compliance standards, and ethical considerations. Technical Work & Collaboration: • Work closely with the junior AI engineer to scope tasks, troubleshoot issues, and ensure projects progress effectively., • Develop prototypes, small automations, and proof-of-concept tools using Python and common AI/ML libraries (e.g., OpenAI APIs, basic ML pipelines, retrieval tools)., • Understand the technical dimension of all AI projects enough to:, • Explain the concepts to non-technical colleagues,, • Evaluate feasibility of new ideas,, • Make informed recommendations,, • Participate actively in technical conversations., • Maintain lightweight documentation, technical notes, and project records. Internal Communication & Advocacy: • Proactively publicise AI work inside the company: what we’ve built, what we are exploring, and what is coming next., • Communicate the AI team’s availability, priorities and processes so colleagues know how to engage with AI initiatives., • Ensure employees feel comfortable approaching the AI team with ideas, questions, and challenges., • Present updates in all-hands meetings, newsletters, or informal sessions to raise awareness and spark engagement. Idea Intake & Constructive Conversations: • Serve as the main point of contact for colleagues with AI-related suggestions., • Facilitate constructive, respectful conversations about feasibility, potential impact, and next steps., • Help refine raw ideas into actionable concepts or, when appropriate, tactfully explain why an approach may not be viable (and offer alternatives)., • Maintain a healthy pipeline of ideas, assessing and prioritizing them transparently. Culture Building & Responsible AI: • Encourage safe, ethical, and practical use of AI tools across the business., • Support training efforts, best-practice sharing, and informal coaching., • Champion a culture of experimentation while ensuring projects remain aligned with regulations and company values. IT Management • Work alongside the COO on developing the companies long-term IT strategy, • Setting up equipment for new joiners, • Maintaining software licenses, • Maintaining the companies relationship with our third-party IT providers Required Skills & Experience: • 1–3 years of experience in a role related to technology, data, digital operations, or technical project management (experience with AI is a plus but not mandatory)., • Proficiency with Python, including the ability to build small scripts, automate tasks, and work with APIs., • Understanding of modern AI concepts (LLMs, prompt engineering, model evaluation, basic ML principles)., • Strong communication skills — able to translate technical concepts into plain English., • Demonstrated ability to run small projects or manage deliverables., • Comfortable engaging colleagues at all levels, listening to ideas, and guiding discussions constructively., • Curiosity, adaptability, and a genuine interest in applied AI. Personal Qualities: • Hunger to learn, • Flexible, • Resilient, • Socially aware, • Team-Player Location: You will be based from our London office (Third floor, 11 Curtain Road, London, EC2A 3LT) and will be expected to travel to client site. Company Benefits: • Membership of the EOT (which includes a Company discretionary performance related annual bonus as well as being a beneficiary of any increase in the economic value of the business), • Market leading base salary, • Company and Individual Performance related discretionary bonus., • Workplace Pension, • Death in Service Scheme, • Critical Illness Scheme, • BUPA Private Medical Insurance Scheme, • Employee Assistance Programme, • 25 days annual leave, • Enhanced Sick pay (after 3 months service), • Enhanced Maternity/adoption pay (after 2 years’ service)

Customer Support, eOperations Role Overview: eOperations is a global technology support team spread across EMEA, APAC and US, providing customer-facing trading application, middle office, market data and STP support, for BGC partners group brands (GFI, BGC, Latium, RP Martin, Sunrise, Cantor, Aurel). eOperations works closely with internal teams (eSales, product strategy, brokers) as well as external (traders, operations/IT support teams) clients. Leveraging a unique skillset mix (business, product, technical and compliance knowledge, along with relationship management) to investigate and resolve issues or engage with other IT teams (including but not limited to level-two application support, Development, Integration, Deployment, Networks, Citrix, and Regulatory reporting) where required. The team have oversight of the trade lifecycle from the point of order entry through to clearing and settlement. Operating in a fast-paced environment, you will be expected to multitask and prioritize issues/requests, which many carry operational/financial/reputational risk, whilst adhering to agreed SLA’s and processes. Ideas on how processes and procedures can be improved or new ideas on how to improve our Support model would be both welcomed and encouraged. Responsibilities: • Diagnose and resolve first-line support issues within service level agreement, escalating those requiring second/third line support via the defined process and appropriate channel, ensuring full audit of support issues are clearly documented within the service desk tool., • Manage communication for internal/external clients providing succinct, proactive updates and setting expectations through to resolution., • Manage your own book of work and the distribution of work for team where required., • Ensure issues/queries reported (via phone, e-mail, MS teams, Bloomberg or in person) are logged and tracked for audit purposes., • Gain an understanding of the pre and post trade workflows along with the various customer workflows, to optimize issue resolution. This will include the publishing of market data, order entry and trade execution through to STP confirmation., • Become the subject matter expert on trading platform functionalities, able to replicate production issues within UAT as well as being an integral part for new platform initiative testing., • Perform existing daily health checks., • Build relationships with 3rd party vendors (ICE, Markit, LCH, Broadway, ION, Refinitiv)., • Participate in projects; this will include hosting/presenting calls/meetings offering your specialist knowledge., • Participate and contribute to team training and contact documentation (confluence) including reviewing existing/producing new documentation and videos for the benefit of the team. Experience: • 3 years in a support environment (preferably broker, investment bank, exchange, clearing house or similar financial services) supporting a one or combination of FX (NDF, SWAP, FWD, FXO), Rates (IRO, UK Gilts, EGBs. Inflation Swaps, IRS)., • Supporting and troubleshooting FIX API connections/issues., • Raw server log interrogation and navigation around directories in a Unix/Linux environment., • End-to-end trade flow knowledge, including market data subscription and STP (T-Zero, Markitwire/MarkitServ, ICElink, RTNS/Refinitiv and ION) is highly desirable., • Application deployment and/or network experience is highly desirable. Skills: • Adapting to new proprietary technologies and financial products., • Lateral thinking – many queries/issues are ambiguous or unique., • A keen eye for attention to detail., • Multi-tasking and prioritization., • Excellent verbal, written and in-person communication – ability to understand a business user and translate to IT in technical detail., • Microsoft suite (Outlook, Word, Excel, PowerPoint, Teams)., • SQL knowledge desirable., • Understanding of Network principles and protocols, • JIRA service desk desirable., • Server administration desirable., • Scripting would be beneficial. To all recruitment agencies – BGC Partners & affiliates do not accept agency resumes. Please do not forward resumes to our job alias, employees or any other company location. BGC Partners & affiliates are not responsible for any fees related to unsolicited resumes. Please contact the Recruitment function for additional details

We are seeking an experienced ServiceNow Senior Solution Architect with deep expertise in Integrated Risk Management (IRM) and Operational Resilience to join our growing ServiceNow practice. This role will be responsible for designing, architecting, and implementing enterprise-scale ServiceNow solutions that enable organizations to proactively identify, assess, and mitigate operational risks while ensuring business continuity. Key Responsibilities Solution Architecture & Design • Design comprehensive ServiceNow IRM solutions spanning multiple modules including Risk Management, Policy and Compliance, Third-Party Risk Management, Business Continuity Management, and Operational Resilience, • Develop technical architecture blueprints, integration patterns, and solution roadmaps for complex enterprise environments, • Create detailed technical specifications, data models, and workflow designs that align with business requirements and industry best practices, • Lead architecture review sessions and provide technical guidance throughout the solution lifecycle Client Engagement & Leadership • Facilitate executive-level workshops to understand business drivers, risk appetite, and operational resilience requirements, • Present solution architectures and recommendations to C-level stakeholders and risk committees, • Serve as the primary technical advisor for IRM and Operational Resilience engagements, • Build trusted relationships with client IT and business stakeholders across risk, compliance, and operations functions Technical Implementation Oversight • Guide implementation teams through complex technical challenges and design decisions, • Ensure adherence to ServiceNow best practices, security standards, and platform governance principles, • Oversee integration development with third-party risk tools, security platforms, ERP systems, and monitoring solutions, • Conduct technical reviews and quality assurance throughout project delivery phases Practice Development & Thought Leadership • Contribute to the development of our ServiceNow IRM service offerings, methodologies, and accelerators, • Mentor and develop junior architects and technical consultants within the practice, • Stay current with ServiceNow platform evolution, IRM trends, and regulatory requirements, • Participate in industry events, client presentations, and thought leadership initiatives Stakeholder Collaboration • Work closely with sales teams during pre-sales activities, solution demonstrations, and proposal development, • Collaborate with other practice areas (ITSM, ITOM, ITAM, SecOps etc.) to design integrated ServiceNow solutions, • Partner with ServiceNow product teams and technology partners to influence product direction and capabilities Required Qualifications • ServiceNow Platform: 5+ years of hands-on experience with ServiceNow platform development and administration, • IRM Modules: Deep expertise in ServiceNow IRM suite including Risk Management, Policy and Compliance Management, Third-Party Risk Management, Business Continuity Management, and Audit Management Technical Skills • Operational Resilience: Understanding of operational resilience frameworks, business impact analysis, and continuity planning methodologies, • Integration Architecture: Proven experience designing and implementing complex integrations using REST/SOAP APIs, MID servers, and integration platforms, • Data Architecture: Strong understanding of data modeling, data governance, and master data management principles, • Advanced ServiceNow scripting (Business Rules, Client Scripts, Script Includes, etc.), • ServiceNow Flow Designer and Integration Hub capabilities, • REST/SOAP web services development and consumption, • JavaScript, AngularJS, HTML/CSS for ServiceNow customizations, • Database design and SQL optimization, • Enterprise integration patterns and middleware technologies, • Cloud architecture principles (AWS, Azure, GCP) Certifications (Required) • ServiceNow Certified System Administrator (CSA), • ServiceNow Certified Application Developer (CAD), • ServiceNow Certified Implementation Specialist - Risk and Compliance Certifications (Preferred) • ServiceNow Certified Master Architect, • CISSP, CISA, or other relevant security/risk management certifications, • TOGAF or other enterprise architecture frameworks Professional Experience • 8+ years of experience in enterprise software architecture and implementation, • 3+ years of specific experience with ServiceNow IRM modules and operational resilience solutions, • Proven track record of leading large-scale ServiceNow implementations for Fortune 500 organizations, • Experience in regulated industries (Financial Services, Healthcare, Energy, etc.) preferred, • Deep understanding of enterprise risk management frameworks (COSO, ISO 31000, NIST), • Knowledge of regulatory requirements (SOX, PCI-DSS, GDPR, Basel III, etc.), • Experience with business continuity and disaster recovery planning, • Understanding of vendor risk management and third-party risk assessment processes