Order processing jobs in United Kingdom - Page 3

Our client, a prestigious international bank, is seeking a Trade Finance Supervisor to join their team on a permanent basis. The successful candidate will be mainly responsible for processing and authorising import and export Letters of Credit where applicable. Main responsibilities (but not limited to): LC opening, LC advising and related amendments, negotiation of documents and payments under these LCs. Processing & authorising SWIFT messages. Processing of relevant charges and accounting entries. Upon receipt of LC documents checking documents received are in order and complaint with the LC issued. General Administration matters including e-mails from customers / and sending to customers to keep them informed regarding LC documents, payments due and other related Trade Finance issues. Reviewing instructions obtained and verify whether they are valid, feasible and meet policies, procedures, and guidelines. Undertaking (or checking) trade finance financial crime checks (ongoing due diligence & enhanced due diligence) including reviews of all necessary counter-parties, nature of goods etc ensuring transactions are in line with the banks and regulators compliance expectations. Carrying (or checking) out price checks where applicable. Performing (or checking) dual use goods checks. Ensuring that all customer and transaction files related are accurate and up-to-date Vessel tracking and container tracking where applicable (or checking). Performing proliferation checks (or checking) on transactions including checking for any red flags if applicable. Have working knowledge of sanctions and provide advice on related queries, approvals, and escalations. Performing transactional risk assessments as and when required. Skills and Experience: A good and thorough knowledge of UCP600 Understanding of all Trade Finance products, Import and Export LCs, Guarantees, Collections, Discounting, Forfaiting, Confirmations Knowledge on Money Laundering procedures and UK Proceeds of Crime Act Knowledge of FCA Thematic Review 2013, Wolfsberg Principles relating to Trade Finance and the JMLSG Awareness of the EU, UK and US financial sanctions regimes and regulations. Working knowledge of the regulatory/legislative landscape for sanctions across multiple jurisdictions Understanding of the financial crime risks posed within Trade Finance products. Good working knowledge and understanding of requirements in respect of Compliance/AML/Sanctions. The ability to pick up and investigate potential red-flags, review for potential dual use goods and escalate/obtain approvals where required. Sound knowledge of the Banking industry with good numerical and analytical skills TPBN1_UKTJ

An excellent opportunity has arisen at a leading Bank in the City for a 1LOD Privacy Manager to support the successful delivery of the Privacy Risk programme. You will be responsible for managing team members within Privacy Risk. You will provide guidance, development, coaching, driving performance management, and supporting career development. The team promotes, enhances, and maintains good first line of defence responsibility for Privacy risk as defined in the Banks Risk taxonomy. You will be responsible for supporting and advising the 1L including but not limited to embedding ‘Privacy by Design’ into key change initiatives and ensuring the business is adhering to the global privacy framework and control standards within the Bank. You will also manage the maintenance of the Record of Processing, supporting the business to complete Privacy Risk Assessments and supporting initiatives that enhance privacy risk management across the business. They are looking for a Privacy Manager with previous 1LOD experience who has the ability to work with multiple key stakeholders across the business. Good communication skills are needed in order to present complex concepts in a concise manner to the business. In return they are offering an excellent remuneration package with good bonus potential. This is an excellent back to work for with low staff turnover, hybrid working, an inclusive culture and good career progression opportunities.

Job Description We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible. As a Senior Lead Software Engineer at JPMorgan Chase within Corporate and Investment Bank Markets technology, you have an exciting and rewarding opportunity to elevate the Fixed Income, Currencies, and Commodities (FICC) electronic trading analytics platform by integrating vast amounts of electronic trading data, KDB+ technology, and AWS products. You will collaborate with business stakeholders, including traders and quantitative analysts, to achieve measurable and quantifiable results. Your role will involve providing both technical and organizational leadership for all strategic business initiatives undertaken by the FICC KDB development team. Job responsibilities • Drive delivery of FICC KDB business-focused initiatives, efficiently balancing immediate demands and strategic engagements., • Lead a high-performing global team of KDB software engineers, from project inception and prioritization to design and execution., • Make KDB data easily accessible to cloud native apps for research and AI purposes., • With relentless focus on resiliency and performance, buildout analytics-centric APIs used by CIB clients and trading systems., • Work closely with the rest of FICC KDB development leads that provide data onboarding, platform core engineering and SRE services on-prem and in AWS. Required qualifications, capabilities, and skills • Thorough understanding of the ecosystem of timeseries data required for building electronic trading analytics and signals., • Expert in building large-scale KDB platforms processing bullions of realtime messages, preferably in FX and Credit markets., • Q language guru – this is undoubtedly a hands-on role., • Experience in leading global business-aligned teams of KDB developers., • Fundamental knowledge of electronic trading markets, from market data to order placement. Preferred qualifications, capabilities, and skills • Proficiency in KDB Insights Microservices., • Working knowledge of PyKX and Python., • Experience with integrating KDB data with AWS SageMaker, Bedrock and LLM suites., • Knowledge of AWS compute services and storage tiers. About Us J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

In order to be successful, you will need working knowledge and working experience of the Marine line of business (specifically Marine Hull & Machinery, Liability and P&I) and you must have experience using the ECF settlement system. In your new role, you will be involved in the processing of

Contract: PermanentSalary: Offering a salary up to £43,500 per annum depending on skills and experienceWe are currently seeking a Process Controller to join our Mogden Sewage Treatment Works. • Working Pattern is 36 hours a week across a 12-hour rotating shift., • Location – Mogden - Isleworth - TW7 7LW., • Being responsible for the overall operation of the Sewage Treatment Works, the plant and equipment., • Carry out High voltage and related low voltage switching operations monitoring, collating and reporting data in order to ensure that statutory and regulatory compliance is met and the site meets regulatory quality standards and customer demand., • Processing faults and advise suitable rectification by first fix, raising issues to the Maintenance Scheduler or Team Leader as required., • Carrying out isolations to plant and issuing Permits to work as part of a safe system of work, • Assisting with on-site capital project works, co-ordinate maintenance and operational personnel raising reactive work when required., • Ability to demonstrate logical thinking, attention to detail, and workload management is a must., • Due to the nature of the role a FULL UK driving licence is essential., • Health and safety knowledge., • Ability to make decisions about our sites, sometimes under pressure., • Ability to work with internal and external stakeholders, building strong relationships quickly., • The ability to work autonomously and as part of a team., • Strong interpersonal skills, and ability to build reports., • Experience with SCADA would be beneficial., • Qualification in a technical discipline M,E or ICA would be advantageous (with Technical City and Guilds, ONC/OND, HNC/HND or equivalent ) as well as being an Appointed Persons for HV (electrical work) or the ability to successfully complete the AP(HV) course., • You must be able to work unsupervised on 12 hour shifts days and nights., • Offering a salary up to £43,500 per annum, depending on skills and experience., • Training around all aspects of production and operation of our sites will be provided., • GymPass is a free fitness plan and access to several well-being apps for you and up to three family members as well as discounted plans nationwide., • Cycle to work scheme, always on and up to £3,000 save money, get fit and help protect the environment., • WeCare, a variety of health and well-being services for you and your family including up to 10 specialist counselling sessions, 24/7 access to a virtual GP, get-fit programmes and access to a nutritionist., • Benefits on Tap, access to discounts, cashback and instant vouchers., • Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid., • Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay., • Ongoing performance development reviews to help you be your best and identify growth opportunities., • 24 days holiday per year increasing to 28 with the length of service. (Plus

Position Title: Claims Broker, International Property & Political Violence Reports to: Claims Manager, Property Location: London About BMS Group: BMS is a dynamic, independent, global broker established in 1980, delivering specialist insurance, reinsurance, and capital markets advisory services. We are a global brand with offices located across the US, Canada, Latin America, Australia, Europe and Asia with both a strong, local focus and understanding of market needs. Our teams are respected globally for their specialist market knowledge, intelligent analysis and insight. Our people strive to be ‘the best in class’ and with an innovative approach and their entrepreneurial thinking, our clients truly benefit from better solutions to policy development and placement. Being independent makes a key difference to our clients, giving our brokers the freedom to deliver the best solutions, tailored to meet their business needs. Coupled with our collaborative team approach, single platform worldwide and renowned personal service, we are the independent broker of choice. Summary of Position: To deal with all aspects of International Property & Political Violence claims, processing from first advice through to settlement as directed by your Head of Department. The role requires a proven Claims professional with prior experience of handling Property and Political Violence claims. Key Responsibilities & Accountabilities: • Ability to manage own accounts & liaise with Brokers, account handlers & Clients on a regular basis, • Create and maintain claims files, • Input document details on to the in-house system, • Assess and process claims and premiums, • Produce and send advice and collection documentation, • Broke advices and collections to London Market where appropriate, • Obtain agreement to advices and collections via CLASS/ECF/LORS system, • Liaise with the Insurance Accounts Department to ensure prompt payments of claims, • Produce accurate statistics where required, • Deal with market, client and internal queries, • Conduct business meetings with clients and reinsurers, • Adhere to company and regulatory policies, procedures together with mandatory training requirements, • Maintain and enhance knowledge of the insurance marketplace, trends and cycles in order to capitalise on market opportunities, • Develop and manages relationships with market representatives i.e. Underwriters, Surveyors, Adjusters and Lawyers., • Monitor existing book of business with a view to identifying any threats or weaknesses early to be able to address and protect/retain the existing book Functional & Behavioural Competencies required: • Demonstrate excellent technical knowledge and ability to communicate this to various audiences, • Excellent persuasive and influencing skills, • Client facing and customer focused with excellent interpersonal and written communication skills, • Excellent IT & organisational skills, • Ability to perform effectively to tight deadlines with good personal organisation and time management skills, • Anticipates problems in advance and makes contingencies, • Proactive, always looking for ways of delivering a better or more efficient service, • Communicates clearly; effectively contributes to the team and interacts with others, • Excellent attention to detail and ability to plan meticulously, • Personally demonstrate the five BMS values and ensure that team members are aligned with these:, • Accountable, • Entrepreneurial, • Collaborative, • Empowering, • Disciplined

💥 Supply Chain Manager💥 🍫 Luxury food challenger 📍 3 days in the London Office/ 2 days work from home (flexible for the right candidate) 💸 £50-55k + Bonus MKJ Ignite are delighted to be working with a fast-growing challenger brand in the luxury food space. This business is scaling rapidly and needs a hands-on Supply Chain Manager to keep operations flowing smoothly. This is a great opportunity to join a startup that sits at the intersection of food and wellness, with a global retail presence and ambitious plans for the UK market. Day-to-day, you’ll be: ⭐ Forecasting demand and managing production runs with suppliers and co-manufacturers ⭐ Keeping stock levels healthy (finished goods + raw materials) while avoiding costly stockouts ⭐ Owning and optimising Excel-based tools (and helping transition to smarter systems such as Unleashed) ⭐ Coordinating B2B, B2C and 3PL logistics across Europe and the UK ⭐ Managing pallet sends and international shipping paperwork ⭐ Overseeing larger retail orders (£3–15k+) and ensuring OTIF delivery ⭐ Building and documenting smart, scalable supply chain processes What skills do you need to have to be considered? ⭐ Food industry experience strongly preferred ⭐ Excel whizz with attention to detail ⭐ Experience handling high-volume order processing ⭐ A doer, not just a delegator — happy to roll up sleeves in a small but mighty team In return for everything you can bring, the business can offer you 🚀: ⭐️Flexible working (London preferred, but open for the right profile) ⭐️A high-growth, international challenger brand with genuine purpose ⭐️The chance to own the supply chain function in a business scaling rapidly What happens next? 🎬 Now: Apply today with your CV which will be reviewed by our MKJ Ignite team. First Stage: Teams call with the hiring manager Second Stage: Task-based interview with the Founder 🤝 People are at the heart of everything we do. We embrace diversity and are committed to creating an inclusive recruitment process that means people can be their best authentic self. ❤️ • We would love to reply to all applications, regrettably we are unable to do so due to the high volumes we receive, so if you do not hear back within 14 days unfortunately on this role it won’t be progressing. It is possible that the position could be in the process of closing, so chalk it up to bad timing. But, have no fear! There will be more opportunities. Follow us so you don’t miss them. 👀

Operations Support Coordinator (APAC) We’re looking for an Operation Support Coordinator to deliver unparalleled operation support to our APAC customers. This is a full-time role based in our head office in King’s Cross, The Coal Office London. Our Story Established in 2002, Tom Dixon is a British design and manufacturing brand with a commitment to innovation. We design, develop and sell extraordinary objects and spaces for everyday use, including lighting, furniture and interiors. The company has a well-established global customer base which has achieved double digit growth over recent years. The company has offices in London, New York, Hong Kong and Shanghai, and launches new collections bi-annually at the Milan furniture fair and Maison in Paris. More information about us can be found at . About the Role As part of our ongoing ambition to deliver world-class customer experience and as a result of our rapidly growing business in APAC, we’re looking for an Operation Support Coordinator to complement our team. You’ll be reporting into our Customer Success Manager, APAC and work closely with our trade partners to ensure accuracy and speed in servicing our clients in APAC. As part of your role you’ll also support the EMEA team as needed, with the focus being on APAC. Key Responsibilities include: • Order Management: You will be processing customer orders daily and coordinating the process from the moment the order is received to the moment it is delivered to your customer, reserving stock against stock available, managing inbound stock allocations against your orders, obtaining export documentation, • Claim processing: Handle quality claims end-to-end by verifying details, coordinating with internal teams, and ensuring timely resolution to maintain customer satisfaction and improve processes, • Customers: You will support customers for your specific geo-regions, maintaining a close relationship with them. You will work closely with your manager to ensure that we deliver the best experience to our customers and going above and beyond to deliver fast and efficient order flow., • Aftersales: You will be responsible for the aftercare aspects of all your orders, product questions, delivery queries, collections, credits and returns., • Communication and Relationships: Managing your orders and responding to customer queries via emails (and occasional calls) within agreed KPI’s, with enthusiasm and a can-do tone. Liaising with our planning, logistics, Product, sale departments About You We are looking for a self-starter with a strong desire to kick-start their career within customer service/operations. Whether you are straight out of university or have already gathered some customer service experience, we are looking for someone who thrives on the prospect of delivering exceptional customer experience and business growth for an iconic brand. You will have an academic background in a related subject, whilst some work experience for companies operating predominantly in the wholesale or retail space will be advantageous for this role, such would be some prior sales experience. You will have a mix of these experiences, skills, and qualities: • Strong priority management and Organisational skills – you take pride in being organised and methodical with a keen eye for detail., • Strong communication skills – You have an exceptional communication style. You have a perfect command of written and spoken English. Speaking Mandarin would be a plus. Your attention to detail in all your communications is second to none with foresight, accuracy, and due diligence in your communication., • A resilient and proactive mindset - You thrive on autonomy and ambiguity, and love to proactively create plans and structure your work. You have an exceptional work ethic and remain unfazed by customer demands and our rapid pace of work., • Proactive from end to end – having the ability to follow up and follow through with high attention to detail, from the moment an order is placed until it is delivered to customers and ensuring the customer is always updated., • A positive attitude - you care about our customers and naturally put yourself in their shoes. You take pride in delivering an exceptional service, spotting what needs to get done and go the extra mile for our customers. This, combined with your charming disposition, enables you to foster authentic connections and relationships that sustain and deliver., • Competent IT skills - you are familiar with all Microsoft Office products and prior experience using Navision would be advantageous. For the right candidate, we will offer a competitive remuneration package alongside the opportunity to build an extraordinary career within one of the world’s leading design agencies and lifestyle brands. We embrace diversity in all applicant’s backgrounds. The successful applicant must have eligibility to work in the UK.

Vivienne Westwood is one of the most iconic British fashion brands, renowned for its heritage, innovative design, and commitment to culture and activism. We care deeply about our people and the environment, and our core values — Gaia, Quality not Quantity, Activism, Culture & Heritage — guide us daily. If you share our passion for creativity, sustainability, and innovation, we’d love to hear from you. ABOUT THE ROLE We are excited to offer an opportunity for an Ecommerce Customer Service Supervisor - Japanese and Chinese Speaking to join our Ecommerce team on a full-time basis for 12 months. This role will be based in our Merton office. Critical for overseeing operations of the customer service team and operations in place for handling inquiries, complaints, and support, ensuring a positive customer experience, retention and service performance. KEY RESPONSIBILITIES • Overseeing the customer service Japan team operations, monitoring team performance metrics and providing feedback and training to improve service quality and customer satisfaction., • Developing and implementing VW customer service policies and procedures to ensure efficiency and effectiveness in handling inquiries and issues., • Monitoring and reporting on order generation and order fulfilment across localised warehouse and carrier functions., • Tracking of order process exceptions measuring the online order flow to ensure timely and accurate order fulfilment., • Working collaboratively with IT and systems integration (SI) teams to identify and enhance internal system performance and efficiency related to customer order fulfilment, tracking, and processing., • Collaborating with UK and Japan stakeholders, including logistics and sales, to address customer service concerns to improve operations and localised service delivery., • Analysing customer feedback and trends to identify areas for improvement in products and services., • Managing escalated customer issues, providing solutions, and ensuring timely resolution., • Supporting the development of training programs and materials for customer service staff to enhance product knowledge and service skills., • Staying updated on industry trends and best practices in e-commerce customer service to continually enhance our operations. (Please note this is not an exhaustive list of duties and you may be required to perform additional duties to fulfil the requirements of the role) PROFILE & KEY SKILLS • 5 Years of experience, • Proficient in Salesforce Service Cloud, Order Management Systems (OMS), and SAP, • Skilled in leveraging advanced Excel capabilities to analyse data and streamline operations, • Ecommerce Customer Experience (CX): Over five years of experience in B2C order management and fulfilment., • Salesforce Service Cloud & OMS: Expertise in managing customer interactions and order processes., • SAP: Skilled in integrating systems for efficient operations., • Advanced Excel: Proficient in data analysis, reporting, and process optimization., • UX/UI: Strong focus on enhancing user interfaces and customer interactions to drive engagement., • Japanese (Mandatory)/ Chinese (Mandatory)/ English (Mandatory) BENEFITS • Staff discounts, • Training, • Health & Wellbeing support (includes Private Medical Health Insurance, EAP, Gym Discounts, Access to Financial Planning Service, etc.), • Perkbox membership: access to a wide range of perks, discounts, and wellness resources, • Cycle to work scheme, • Generous annual leave allowance, • Pension Scheme, • Opportunity to develop new skills and progress in your career, • Opportunity to work for a company that cares and believes in its people and the environment Vivienne Westwood is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by local government laws. For our privacy statement please visit this ___For our privacy statement please visit this

This job description provides an indication of the types of tasks, results and accountabilities expected from the position and is not a conclusive list of job requirements. 1. Job purpose To manage and implement all aspects of the commercial and operational processes through knowledge, interpretation and optimisation of existing and future agreements, in a way that provides best value for the QatarEnergy LNG N(2) project. The job holder, in conjunction with other Executives, is responsible for the contract management activities relating to the purchase of LNG, sale of gas, sale of capacity and provision of terminal services. In addition, the post holder will also be responsible for scheduling and optimising LNG delivery into and gas send out from the South Hook gas terminal which accounts for up to 20% of the UK gas demand. 2. Scope Financial responsibility The value of gas managed within the schedule amounts to up to £5.8 billion per annum and the post holder can impact this value significantly. People management No direct reports. 3. Key responsibilities Examples of decision-making authority  Discuss and agree changes in the upstream / downstream schedule.  Interpretation of contracts.  Develops analytical tools to support pricing and risk functions. Responsibilities  Identifies, negotiates, drafts and implements new customer and vendor agreements and changes to current agreements to maximise value.  Responsible for the efficient and timely management of the contracts as the key contract expert. Develops and prepares strategies for resolution of any disputes.  Prepares and proposes scheduling and optimisation guidelines to add value, reduce cost and mitigate risk.  Manages the Gas and LNG delivery schedules and operational programmes in accordance with the guidelines.  Scoping and development of new and existing complex scheduling models.  Ensures systems are in place to efficiently manage the schedule taking into account the contractual constraints from sellers, buyers and the terminal.  Negotiates and supervises contracts with LNG and gas counterparties.  Performs and interprets analysis on contractual performance and scenario development.  Provides analytical support and expertise to assist delivery risk management and provide input to strategic decision making.  Supports development of regulatory and gas transporter positions and develops strategies for optimising system entry capacity.  Identifies spare capacity to create 3rd party business, communicating as appropriate.  Provides on-call 24-hour cover to manage unforeseen circumstances.  Develops complex modelling techniques to support assessment of pricing methodologies to competitively value products to sell.  Research, interpret and analyse UK gas data to inform business decisions and manage market risks. 4. Relationships Scope for innovation within role  Proposes and implements changes to optimise the annual programmes.  Proposes commercial products and advises on contract design.  Develops, maintains and operates business processes and systems to ensure and demonstrate non-discrimination in dealing with customers.  Developing new analytical models, determine appropriate use of methodologies to value products for sale and interpreting market data. Key communications  Internal: Maintains effective working relationships inside the company.  External: Represents South Hook Gas across a broad range of external stakeholders. Key relationships include: SHLNG, QatarEnergy LNG N(2), EMGME, TOTAL, Third parties, Milford Haven Port Authority. 5. Profile Qualifications Essential:  Good first degree. Preferable:  First degree in a numerate discipline. Experience Essential:  Proven experience managing complex and high value commercial contracts in the hydrocarbon or logistics sector.  Strong analytical and numerical skills.  Strong verbal and written communications skills.  Good attention to detail.  Commercial and risk acumen.  Excellent time management.  Able to deliver under pressure. Preferable:  Good understanding of the UK gas market or LNG.  Evaluating, developing and running complex or spreadsheet models.  Prior operational experience such as working within a 24/7 operations desk environment.  Political and cultural awareness, ability to work in an international environment.  Negotiation skills. Remuneration & Benefits: Competitive package based on experience. Including; § Basic salary: £71-89,000 dependent on experience § Non-contractual, performance-based bonus. (Target 20% of basic, grade D) § Pension: 11% of annual basic § On call allowance: 10% of basic salary plus 2 Fridays off in every 5 § Car allowance: £8,000 annually § Gym allowance £1,200 annually § Private Medical Insurance § 35 hour working week § Hybrid working: 3 days office, 2 days home § 27 days annual leave Role start date: ASAP Applicants' Privacy Notice: South Hook Gas Company Ltd (“SHG”) collect and process personal data relating to job applicants as part of our recruitment process. This notice sets out the basis on which we collect, use and disclose the personal data of our job applicants, as well as your rights in respect of such personal data. Personal data we collect may include your name, date of birth, contact details (including telephone numbers and personal email address), employment history, qualifications, professional memberships, references, information from interviews and current level of remuneration, including benefits. We obtain this information directly from you, from third parties such as your former employer(s) or from publicly available information that you post on social networking sites. SHG has a legitimate interest in processing personal data as part of its recruitment activities in order to assess and confirm a candidate's suitability for employment and to determine the successful applicant(s). In some cases, we need to process data to ensure that we are complying with our legal obligations (e.g. eligibility to work in the UK). We will not use your data for any purpose other than the recruitment process. Your information may be shared for the above purposes within SHG with members of the HR team, interviewers and the Manager of the Department in which the vacant position resides. If your application is unsuccessful, we will hold your personal data on file for 12 months. At the end of that period, your personal data will be deleted or destroyed (unless we need to retain it for longer to exercise or defend any legal claims). If your application for employment is successful, personal data gathered during the recruitment process will be transferred to your personnel file and retained during your employment and the periods for which employee data is held will be set out in a separate privacy notice. As a data subject, you have a number of qualified rights under data protection law, including to obtain a copy of your personal data, to require SHG to take reasonable measures to correct inaccuracies or incompleteness in your personal data, to request deletion of your personal data and to object to the processing of your personal data on the grounds of SHG’s legitimate interests. You can request further information or object to processing of your personal data at any time by contacting SHG’s Data Protection Officer: Richard Sinclair, .

We are working with a Global provider of specialist insurance and reinsurance solutions based in London, they are keen to hire a Catastrophe Modelling Analyst. You will be recording and modelling exposure information in order to monitor allocated portfolios. Liaison with the class Underwriters for the allocated portfolios to lead the quoting/aggregation service. Support rollup processes ensuring consistency across multiple geographies. The Exposure Management team supports underwriting teams by: • Providing modelling analysis for business decisions and opportunities., • Helping manage and optimise portfolios within underwriting risk limits., • Ensuring detailed and accurate recording and modelling of exposure data., • Producing data for portfolio rollups, internal and external reporting (including regulatory returns such as RDS, catastrophe models, and supplementary information)., • Conducting post-event exposure and loss analysis., • Supplying data for outward reinsurance placement and capital model feeds., • Delivering internal management information. Responsibilities: • Lead quoting/cleansing services for allocated classes to support rollups, reporting, and bespoke analytics., • Maintain strong relationships with third-party modelling teams., • Ensure timely and accurate completion of business-as-usual tasks., • Peer review third-party outputs and suggest improvements., • Support data quality improvements in accumulation systems., • Deliver training and knowledge transfer to Underwriters and outsourcing teams., • Contribute to exposure management projects., • Use AIR to model risks pre-bind., • Respond to outsourcing queries and manage complex accounts., • Provide validated model outputs for internal and external regulatory submissions., • Learn and apply catastrophe models (RMS and AIR). Skills and Experience: • Advanced Excel skills., • Working knowledge of catastrophe models/aggregation tools like RMS and/or Touchstone., • Strong analytical and data processing skills., • Organised and improvement-focused mindset., • Familiarity with SQL, R, and VBA., • Ability to work independently in a time-critical environment., • Experience with offshore business partners is a plus., • Excellent communication skills and creative problem-solving abilities. We are committed to creating an environment where careers flourish — a place for people to learn, grow, and celebrate success.

Mode Search is excited to be partnering with a global, design-led fashion brand to appoint a Junior wholesale coordinator to join their friendly and fast-paced team. This is a full-time, office-based role (5 days per week) ideal for a highly organised, detail-oriented individual with system knowledge and fashion experience. This role will play a vital part in supporting the Senior Account Manager and wider Sales Team by providing dedicated administrative and operational assistance, ensuring smooth order processing, clear customer communication, and effective sales coordination to help drive client satisfaction and business growth. Key Responsibilities: • Provide daily administrative support to the Senior Account Manager and Sales Team, • Accurately input and manage sales orders in internal systems, • Track orders and ensure timely delivery by coordinating with internal teams, • Maintain and update customer records and databases, • Monitor stock levels and manage sample and bulk order logistics, • Prepare sales documents, including order confirmations and line sheets, • Follow up on sample approvals, fit comments, and costing actions, • Support customer presentations with relevant materials, • Conduct basic market and customer research to aid sales strategy What We’re Looking For: • Preferably holds a degree or qualification in a fashion-related field, • Minimum of 1 year’s experience in retail or wholesale environments, • Strong attention to detail, • Able to manage multiple priorities and perform well under pressure, • Excellent organizational, coordination, and communication skills, • Proficient in computer systems and software, • Demonstrates a keen eye for fashion and product aesthetics, • Proactive, with the ability to take initiative, • Familiarity with systems, particularly PLM (Product Lifecycle Management) platforms Interested? Please send your CV to or click the apply button. Please note: Due to the volume of applications, only shortlisted candidates will be contacted.

Mode Search is currently partnering with a renowned luxury fashion house to support their search for a Customer Operations Executive to join their London-based team. This position is located at the brand’s London headquarters. It is a full-time, on-site role reporting directly to the Customer Service Manager. The position sits within the Customer Service function and works closely with cross-functional departments to ensure operational excellence and seamless service. The Role • Coordinate daily activities of the Customer Service team and serve as backup to the Customer Service Manager, • Oversee the complete order flow process from order receipt through to final delivery, ensuring accuracy and timely execution, • Support showroom operations during sales campaigns as needed, • Work closely with Credit and Finance to manage payment terms, including advance payments, letters of credit, and guarantees, • Liaise with Shipment Planning and Global Transport to provide shipping instructions for customer orders, • Coordinate with internal teams across Production, Logistics, Warehouse, Planning, Order Entry, Sales, and Invoicing to ensure efficient order processing, • Monitor orders and address any delays or issues with a proactive, solution-focused approach, • Manage seasonal reorders and communicate order changes, pricing updates, and cancellations, • Act as the first point of contact for customer inquiries, ensuring timely responses and directing queries appropriately, • Ensure smooth delivery execution to support revenue targets and customer satisfaction, • Assist the Customer Service Manager in initiatives tied to turnover objectives, • Gather and share customer feedback and insights to support market analysis and sales strategies, • Supervise and guide Customer Operations Specialists, encouraging collaboration and continuous improvement, • Monitor team performance and lead initiatives to improve process efficiency and service quality Requirements • Minimum of 5 years’ experience in a customer service or operations coordination role, ideally within the luxury or fashion industry, • Fluent in both Italian and English; additional languages are advantageous, • Proficient in Microsoft Office, especially Excel, Word, and PowerPoint, • Experience working with SAP and AS400 systems, as well as reporting tools, • Strong analytical and problem-solving skills, • Proven track record in team leadership and people development, • Excellent interpersonal and communication skills, • Highly organised, adaptable, and confident with the ability to work under pressure, • Deep understanding of order flow processes and how they impact both customer satisfaction and commercial targets Please note that due to the high number of applications we are currently receiving, we are unfortunately not able to provide individual feedback to every candidate at this stage of the process. If your application is successful, you will be contacted by us in due course. You can also email your resume directly to us at if you would like to apply.

🚨 Operations Exec – Personal Care🚨 💸 £30 – 32k 📍 London (hybrid – 1 day in office per week) At MKJ Ignite, we partner with the most exciting challenger brands in FMCG to find the people who make things happen. Right now, we’re working with a fast-scaling brand that’s looking for an Operations Executive to keep their fulfilment engine running at full speed. In this role, you’ll be the heartbeat of customer fulfilment, making sure every order, whether it’s heading to a major retail partner or a direct-to-consumer customer, is processed flawlessly, dispatched on time, and tracked through to delivery. You’ll work with warehouse partners, courier companies, and the Ops & Projects Manager to keep things moving, solve problems before they escalate, and make sure the data is spot-on. What you’ll be doing: 📦 Process retail and online orders in Unleashed and other systems, ensuring accuracy and timeliness 📑 Prepare all required documentation (packing lists, delivery notes, export invoices) 🚚 Book shipments, arrange courier collections, and track deliveries proactively 🏭 Liaise daily with warehouse partners to confirm dispatch and resolve issues 🔍 Maintain accurate order, product, and customer data in all systems 📈 Support OTIF and fulfilment performance reporting 🚀 Coordinate orders for new product launches to ensure flawless execution 💡 Suggest and implement process improvements to make fulfilment smoother and faster We’re looking for someone who: 🕒 Has experience in order processing, fulfilment, or customer operations (FMCG or e-commerce a plus) 🎯 Is detail-obsessed, organised, and thrives in a fast-paced environment 💻 Is confident using inventory/order management systems like Unleashed (or similar) 🤝 Communicates clearly and solves problems before they become bottlenecks ⚡Can juggle competing priorities without dropping the ball What’s in it for you: 💰 Competitive salary package 🏡 Hybrid working with flexibility to suit your lifestyle 🌴 Generous holiday allowance (plus your birthday off!) 🩺 Private healthcare plan 💷 Pension scheme 🛍️ Discounts on the brand’s products 🚀 A fast-growth challenger brand where your work directly impacts customer experience 📈 Opportunities to grow and progress as the team scales Now: Apply today with your CV which will be reviewed by our MKJ Ignite team. First Stage: Teams call with the hiring manager Second Stage: Face to face interview in the office and meet the wider team 🤝 People are at the heart of everything we do. We embrace diversity and are committed to creating an inclusive recruitment process that means people can be their best authentic self. ❤️ We would love to reply to all applications, regrettably we are unable to do so due to the high volumes we receive, so if you do not hear back within 14 days unfortunately on this role it won’t be progressing. It is possible that the position could be in the process of closing, so chalk it up to bad timing. But, have no fear! There will be more opportunities. Follow us so you don’t miss them. 👀

Product Manager / Senior Product Manager - Cards Domain: Cards (financial services - cards issuance for business) Location: London / Hybrid (in office minimum 3 days a week) Term: Permanent / Full-time Reports to: CPO (Chief Product Officer) About us B4B Payments is part of the Banking Circle Group, a 1,000+ person ecosystem owned by the EQT investment organisation, which also includes Banking Circle (global payments, accounts, liquidity, and FX for financial institutions and regulated businesses), and YOULEND (revenue-based financing). B4B Payments is a fast-growing BaaS (Banking-as-a-Service) and embedded payment services provider offering card issuing and BIN sponsorship, and accounts, payments and FX to businesses, with the tools, APIs and infrastructure to allow clients and partners to build cutting-edge financial services. The B4B Payments leadership team has extensive payments experience, and is committed to driving continued growth and scale as we expand internationally, with a presence in the UK, Europe and US. We operate as an independent affiliate of Banking Circle, and while we are separate companies, we work closely together to deliver a market-competitive, and continually evolving product offering that augments established EMI licensed cards capabilities from B4B Payments with world-class payments, accounts and FX capabilities from Banking Circle. We are a global and diverse team, with our headquarters in London (UK), and offices in Newcastle (UK), Vilnius (Lithuania) and Boston (US). About the role You will drive outcome-focused product strategies that support cards volume growth, and deliver great E2E cards user experiences. You will be based out of our London office, working closely with product, engineering, sales and other team members, and external partners (e.g. Thredd, Mastercard, Visa). You’ll be the single‑threaded owner for cards, responsible for the E2E cards offerings across the UK, EU and the US. You will be responsible for the cards product roadmap, vision and strategy, translating requirements into delivery, and optimising our cards capabilities for scale across the platform and multiple user journeys and touchpoints. We are looking for someone who is a proactive self-starter, can operate independently with degrees of ambiguity, and is ready to roll up their sleeves and get things done. Curiosity, a drive to learn, and problem-solving ability will be critical in the role. Being able to move up and down levels of abstraction from high level client needs to detailed engineering requirements will be important. You will need to be comfortable or curious with using AI tooling to accelerate research, ideation, and prototyping. In the role you will: • Own cards outcomes and the cards roadmap - own vision and cards outcomes that enable growth and optimised user experiences, incorporating client feedback and insight, market trends, company goals, and scale aspirations. Understand and optimise E2E user journeys, and UI and API delivery channels., • Drive prioritised development and delivery - prioritise and sequence build and execution based on client needs, business impact, regulatory and scheme requirements, and technical tradeoffs. Manage the product lifecycle, from PRDs through to launch, with a focus on iterative shipping. Write epics, user stories and acceptance criteria; align sprint goals with external deadlines., • Engage clients and partners and feedback loops - run discovery sessions and feedback loops to understand client needs and for greater client empathy; validate that solutions address client needs and scale across use cases and geographies., • Measure and optimise - define and track metrics like time to activation / time to transaction rates, fraud reduction, and user retention, and use data to iterate and ultimately drive improved client satisfaction / NPS and meaningful volume growth., • Manage stakeholders and alignment - align engineering and other internal team members and stakeholders through working sessions, steering and prioritisation sessions, and planning activities., • Leverage AI to accelerate product development - utilise AI / LLM tools such as Claude, Gemini, ChatGPT, Lovable, Cursor, etc., for research and discovery, user feedback and support ticket analysis, rapid prototyping, and technical design and validation., • Leverage AI to improve product experiences where appropriate - utilise AI / LLM capabilities across the E2E product experience and journeys, e.g. workflow automation, conversational reporting, streamlined customer support, spend controls and analytics, etc. What you will need: • 3-5+ years in a Product role, or high‑performing Business Analyst / Project Manager roles with a product thinking mindset, delivering cards issuing or processing solutions - ideally in a fintech, tech company, financial services company, or bank (cards experience preferred but not essential), • Cards domain knowledge or experience in the financial services industry, e.g. cards issuance lifecycles; card and BIN types and use cases including prepaid, debit, payouts and expenses; JIT funding and dynamic spend/velocity controls; tokenisation and wallets; 3DS2/SCA; PCI; regionalisation; issuing experience within an EMI context; BIN sponsorship/management; card manufacturing/fulfilment knowledge (preferred but not essential), • Experience building tech products at the heart of the action - working directly with engineers, talking to clients, engaging with internal stakeholders and external third parties, and progressing requirements through the end-to-end development lifecycle, • Experience working and building with API-first solutions, and familiarity with API concepts (cloud concepts are a nice to have but not essential), • Experience working in an agile / scrum environment and continuously reviewing client and business needs, opportunities, priorities, milestones and deliverables, and compliance and operational risks, • Experience with client-centric development and the ability to empathise with clients and users to deliver world-class user experiences and usability (UX/visual design skills are a nice to have but not essential), • Experience with written culture for PRDs / product one pagers, vision and strategy docs, internal and external communications, and product documentation and other artefacts, • Experience with AI solutions and the ability to research and prototype with AI / LLM tools such as Claude, Gemini, ChatGPT, Lovable, Cursor, etc., • English fluency is required for both speaking and writing, • Excellent communication and stakeholder management skills, and the ability to understand and concisely explain complex concepts, • Strong organisational and problem-solving skills, and high self-motivation and the ability to manage your own time effectively The interview process: • Recruiter call, • Initial call with one of our Product team members, • Skills and domain assessment call with the CPO and CTO, • Cultural fit assessment with a Product team member and engineering tech lead What we offer: • 25 days annual leave, • Annual wellness day off, • Access to one-to-one confidential counselling sessions through our Employee Assistance Programme, • Access to retail & other discounts, • Vitality health care plan, • Learning & development support, • Ride-to-work scheme, • Employee assistance programme, • Regular socials and relaxed working environment Make a difference: We are always on the lookout for talented individuals to help take us further - it’s important to us to hire the right people for roles that work for both us and the individual. • Equality: We strive to create a workplace that reflects the diverse communities we serve and where everyone feels empowered to bring their full, authentic selves to work., • Teamwork: The strength of our team does not only lie in our combined experience and expertise but our ability to trust each other, no matter what. We understand that our best work is not produced by individuals but by enjoying collaboration as a team and supporting each other every day., • Quality: We provide award-winning solutions and unsurpassed service that, together, deliver premium value to our clients., • Innovation: Redefining the standard of excellence is in everything we do. Therefore, we are open to ideas that challenge the conventional views and drive innovation. The only constant in life is change and we believe that in order to stay relevant we must continuously improve and evolve with the changing needs of society., • Trust: We strive to act in a manner that builds trust with our team, clients, business partners, and other stakeholders. We firmly believe that actions speak louder than words and transparency is key. Please note: We do not accept unsolicited CVs or applications from recruitment agencies for this role.

Junior account manager Salary: £12.21 per hour 46 hour week Monday Friday: 7:30am 4:30pm Saturday: 5:30am 10:30am The role of a junior account manager encompasses a variety of responsibilities aimed at supporting the sales team and ensuring smooth operations. Key duties include: Order Taking and Processing: Receiving and processing customer orders via phone, email, or other channels, ensuring accuracy in order details and invoicing. Answering Incoming and Outgoing Calls: Handling customer inquiries, providing information about products or services, and addressing any concerns. Invoicing: Issuing invoices for sales transactions, ensuring all details are correct and payments are processed appropriately. Daily Administrative Tasks: Managing customer records, updating databases, and maintaining organized sales documentation. Liaising with Factory Departments: Coordinating with production and logistics teams to ensure timely and accurate fulfilment of customer orders. Selling Daily Specials: Promoting and selling special offers or products as directed by the senior account manager. Working with Transport Teams: Collaborating with transportation departments to optimize delivery schedules and ensure efficient order fulfilment. TPBN1_UKTJ

FINANCE OPERATIONS PROJECT MANAGER - UP TO 12 MONTH FTC - UP TO £65k - HYBRID - LONDON Robert Half are thrilled to be working with a fantastic client who are are seeking an experienced and detail-oriented Finance Operations Project Manager to lead projects within their Accounts Payable, Accounts Receivables and Payment / Bank operations functions. Reporting to the Director of Finance, you will play a key role in reviewing, documenting and improving finance operations processes (including potential business processes where they impact Finance operations), in order to improve efficiencies within the team and business. Things to be aware of: 6-12 month FTC. Up to £65k depending on experience. Hybrid working pattern - 3 days onsite, 2 days WFH (City of London). Candidates must be immediately available or have a short notice period. Responsibilities: Manage the full purchase-to-pay process, including invoice processing, vendor management, GL coding, and template setup. Improve and embed evolving payment processes to match changing business needs. Ensure timely and accurate processing of all invoices. Streamline management of shared mailboxes, vendor portals, credit card approvals, postings, and employee expense submissions. Set up automated reporting to track AP/AR performance and proactively resolve discrepancies. Oversee supplier statement reconciliations and track resolution progress. Establish invoicing, cash collection, credit control, and credit risk processes for new revenue streams. Build and maintain strong vendor relationships, resolving payment discrepancies and negotiating terms. Mentor and develop the finance operations team. Prepare monthly AP/AR reports with insights for senior management. Support month-end and year-end close processes. Ensure compliance with internal controls, audit requirements, and financial regulations. Work with the Finance Systems Manager on ERP implementation, including documentation, testing, and process improvements. Requirements: At least 5 years' experience as a Finance Operations Manager, ideally in retail or a stock-based environment. Solid knowledge of accounts receivable/payable, payment processes, accounting principles, and internal controls. Confident using Microsoft Excel and financial systems - experience with Dynamics Business Central is a big plus (or other modern ERP/P2P systems such as Oracle). Strong attention to detail with excellent analytical and problem-solving skills. Clear and confident communication skills (both written and verbal) with the ability to build great working relationships across teams. Highly organised with the ability to manage multiple priorities in a busy, fast-paced environment. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice. TPBN1_UKTJ

Sales Coordinator (Order Processing).Training + Progression + Company Bonus + Company Benefits.Are you from a Sales or Customer Service background with order processing experience, looking for a varied and exciting role in a lively office environment, where you will provided 6 months of on the job t

Assistant Store Manager Hornsey Our client is one of the fastest growing companies in the UK in their field. They are currently looking for an Assistant Store Manager to join the team in their Hornsey branch. Job Purpose: To assist with the development of sales activities and to guarantee the customers an excellent level of service. Main Responsibilities : Contribute to the achievement of the financial targets agreed for the Store Identify and suggest opportunities available for increasing occupancy and revenue within the Store on a regular basis. Respond effectively to the diverse needs of each customer Ensuring the store presents itself to a high standard of cleanliness Making sure that all Health & Safety procedures are adhered to for the benefit of customers and staff alike Manage, monitor and adapt the working practices of the Store staff to ensure that the Store is operating to its optimum efficiency Assist with the Identification of unit mix issues within the building and identify and communicate any changes that are required immediately (using the Cut & Carve report to substantiate your proposal) in collaboration with the Store Manager Identify any store repair & maintenance issues, report and following up Ensure compliance within or of company operational and financial procedure Package: £28,136 + Package + Benefits Benefits: An excellent career in a fast-growing business Training & Mentoring program for great career progression Bi-Annual store bonus Scheme Company Sick Pay Access to exclusive perks via Perkbox membership Long Service recognition 20 days holiday per year plus bank holidays By applying for this role, you are consenting for Gravity Recruit Limited to hold and process your data in compliance with the General Data Protection Regulations. Your details will be added to our candidate database and we may process certain information about you for our legitimate business interests in order to provide you with Recruitment Services. Full details can be found in our Data Protection & Privacy Policy at our website. If you wish to exercise your right to access, erase or restrict the holding or processing of your data please contact us through our website and we will respond to your query within 48 hours. TPBN1_UKTJ

Job description Our client based in Bury St. Edmunds, Suffolk are looking for a Warehouse Technical Support Specialist to join their team. In this role you will be responsible for providing hardware and software support in daily warehouse operations, including troubleshooting system errors related to order processing and task execution. The ideal candidate will have previous experience in resolving basic issues with computers, network equipment and AGV robots. Programming skills are desired however, strong problem solving skills in a warehouse context and basic IT knowledge are essential. Key Responsibilities: Monitor and resolve errors in the warehouse management system (WMS/WES) during order processing and task execution. Provide first-level technical support for computers, network connectivity, and related devices. Perform basic troubleshooting and maintenance of AGV robots (e.g., rebooting, checking connections). Collaborate with the headquarters team to report and resolve complex technical issues. Ensure warehouse equipment operates smoothly, minimizing downtime. Document technical issues and maintain updated records. Requirements: Prior experience in warehouse IT support or a technical role is preferred. Basic maintenance skills for hardware such as computers. Ability to learn quickly and adapt to the technical needs of a warehouse environment. No programming skills required, but an interest in and patience with technical issues is essential. Added Bonus Qualifications: 1. Experience working in a smart warehouse environment. 2. The ability to communicate in basic Chinese (as the headquarters are in based in China) Job Types: Full-time, Temp to perm Pay: £35,000.00-£40,000.00 per year Benefits: On-site parking Schedule: Monday to Friday Experience: IT support: 1 year (required) Work Location: In person TPBN1_UKTJ

Lead with Care. Deliver with Heart. At Pilgrim's Europe/Oakhouse Foods, we're passionate about delivering delicious, nutritious meals with a personal touch. We're looking for a dedicated and organised Branch Supervisor with sales experience to help lead our local team and ensure our customers continue to receive outstanding service - day in, day out. Key Responsibilities: responsible for the smooth and efficient running of daily operations lead and oversee the daily activities of the warehouse, telesales, and delivery teams to ensure orders are picked, processed, and delivered on time while maintaining high standards of quality and service. maintaining a warm, supportive environment for both your team and our valued customers monitor stock levels and liaise with the warehouse team to maintain accurate inventory manage and motivate warehouse pickers, telesales agents, and delivery drivers to achieve performance targets. provide clear direction, delegate tasks, and monitor team productivity address and resolve customer complaints or issues, ensuring customer satisfaction ensure all activities comply with company policies, health & safety regulations, and food handling standards What We're Looking For: Leadership Skills: Proven ability to manage and inspire diverse teams. Operational Expertise: Strong understanding of logistics, warehousing, and delivery processes. Problem-Solving: Ability to identify and resolve operational or customer service challenges quickly and effectively. Organisational Skills: Excellent multitasking, time management, and prioritisation abilities. Communication: Strong verbal and written communication skills for engaging with the team, customers, and senior management. Attention to Detail: Ensuring accuracy in order processing, inventory, and delivery schedules Previous experience in a supervisory role within sales, logistics, warehousing, or a similar fast-paced environment. Familiarity with frozen food or perishable goods operations is an advantage. Proficiency in using inventory management systems and Microsoft Office tools. Valid driver's license is preferred Why Join Us? be part of a company that makes a real difference in people's lives supportive team environment with opportunities for growth competitive salary and benefits the satisfaction of helping our customers stay independent and well-nourished at home If you're ready to lead with care and take pride in a job well done, we'd love to hear from you. Join Pilgrim's Europe//Oakhouse Foods and help us deliver more than just meals TPBN1_UKTJ

The Company Being the UKs leading independent communications suppliers, specialising in the design, supply, installation, commissioning and maintenance of wireless voice and data networks. As part of our clients growth forecast, we now have an opening for a meticulous and adaptable sales specialist to work alongside the Senior Business Manager in managing the public sector accounts within Radiocoms. The Role Managing the delivery of quotations, receiving and processing purchase orders, answering account related queries for deliveries, invoices, equipment return amongst other duties related to this support. This person should have experience of working in a sales environment and advanced administrative and IT skills to both create pricing schedules and reports for the senior management teams. This individual will have access to the SBM email account and be required to manage his workflow and diary effectively, whilst having access to this email account you will have visibility of both official and sensitive material, names, contacts and addresses so will be asked to undertake security clearance in order to facilitate this role. Responsibilities: Receiving and processing purchase orders. Issuing sales transaction invoices. Verifying orders, including customers' personal information and payment details. Contacting customers by phone or email to answer queries and obtain missing information. Maintaining and updating sales and customer records through Salesforce. Compiling monthly sales reports. Expediting orders through internal liaison. Directing feedback from customers to relevant departments. Identifying new products to add to those on offer. Supporting the SBM with other administrative tasks, if requested. Sales Administrator Requirements: Previous experience in sales administration, or a similar role. Exceptional interpersonal and customer service skills. Experience with industry software such as Microsoft, Salesforce etc. Advanced knowledge of administrative record-keeping. Familiarity with sales reports and sales records. Proficiency with word processing and spreadsheet software. Excellent written and verbal communication skills. Our client is an equal opportunities employer welcoming applications from all sections of the community. If you feel you could make a difference in this rewarding and growing sector, please get in touch with the managing consultant. TPBN1_UKTJ

We are working with our client with their search for a for a AVP Syndicated Agency Loans Facility Agent to join their team on permanent basis. This is a hybrid position, 3 days in the office, 2 days WFH. This is a fantastic opportunity to move into a Middle Office role for someone with an all-encompassing Back Office Loans Admin experience. The successful candidate, alongside the usual associated administrative processing for each deal, will be responsible for the additional lifecycle events driven by the facility documentation. Will also manage a section of the wider portfolio of complex Agency deals. As a transaction coordinator, end to end maintenance of the portfolio can include the tracking of financial and ESG covenants, security trustee responsibilities, collateral monitoring, borrowing base maintenance and front to back management of amendments and waivers. Key Responsibilities (but not limited to): Provide support and guidance in order to facilitate the completion of daily in accordance with head office rules and regulation. Responsible for the accurate verification of fellow team members work. Provide assistance, as requested, to line management in the control of daily work flows to ensure timely completion of daily obligations. Assist line management in the creation, review and maintenance of policies and procedures to ensure accuracy. Provide general support to facilitate the implementation of projects as and when necessary Communicate and negotiate with a variety of Stakeholders, including Front Office, Lenders, external legal counsel and Borrowers in order to administer events on a portfolio of loans. Act as first point of contact for issue resolution and escalation. Using specialised knowledge to solve routine issues and answer queries. Escalating any issues as required. Operate as product specialist providing subject matter expertise where required Skills: Previous experience of working in a manual operations environment. Previous experience of Syndicated or Agency Loan Operations. Experience with facilitating calls and meetings with external legal counsel, Borrower and Lenders Strong computer literacy skills, Microsoft office etc. Familiarity with both LMA and LSTA loan documentation. Working knowledge of Debtdomain and LoanIQ. A level or equivalent education is essential Bachelors degree is preferable For more information on this role please contact Barbara Houghton by sending your CV quoting ref 16872BH. TPBN1_UKTJ

Laduree Front of House Job Description Job Title: Front of House Reports to: Store Manager / Assistant Manager Position Summary: As a Ladurée Front of House, you play a crucial role in delivering Ladurées renowned luxury dining experience. Your responsibilities will include providing attentive and knowledgeable service to guests, presenting Ladurées products with expertise, and ensuring every customer leaves with a memorable experience. We are looking for a full-time employee for our branch at St Pancras Key Responsibilities: Guest Service and Experience Greet guests with warmth and professionalism, creating a welcoming atmosphere that reflects Ladurées elegance and sophistication. Guide guests through the menu, offering recommendations on Ladurées iconic items, such as macarons, pastries, teas, and seasonal specialties. Provide attentive table service, ensuring guests needs are met promptly and courteously throughout their dining experience. Maintain a high level of customer service, addressing any guest concerns or special requests in a polite, efficient manner. Handle guest orders accurately, ensuring any dietary restrictions or allergies are noted Beverage Preparation and Presentation ( based on locations where we are serving drinks) Prepare and serve a variety of beverages, including coffee, espresso-based drinks, teas, and other alcoholic and non-alcoholic drinks, according to Ladurées recipes and presentation standards Create visually appealing drinks that reflect the sophistication of the Ladurée brand. Stay updated on seasonal beverages and limited-edition drinks, contributing to their promotion. Adhere to hygiene and safety standards when handling food and beverages. Customer Service Excellence Greet customers warmly, creating a welcoming and high-end shopping experience. Assist customers in selecting Ladurée products, such as macarons, pastries, and gifts, while providing knowledgeable recommendations based on customer preferences. Uphold Ladurées exceptional service standards by ensuring each customer interaction is personal, courteous, and attentive. Handle customer inquiries and provide detailed information about product origins, flavours, ingredients, and Ladurées unique offerings. Product Knowledge, Upselling, brand Representation Develop a strong understanding of Ladurées products, menu, including detailed knowledge of history, values of the brand, ingredients, preparation methods, and unique product stories. Actively promote and upsell high-value items, seasonal products, and add-ons like specialty teas, wine pairings, and dessert selections. Keep updated on new menu items, promotions, and seasonal offerings to provide guests with accurate information. Represent Ladurées brand ethos through a polished appearance, language, and behaviour that aligns with the brand's luxury positioning. Sales and Upselling Actively engage in upselling and cross-selling Laduree products, limited-edition items, beverages, pairing drinks with macaron, pastries or menu items to enhance the customer experience. Assist the café team in meeting sales targets by encouraging customers to try new or premium drinks. Achieve individual and team sales targets by fostering repeat business and building customer loyalty. Process transactions accurately and efficiently, handling cash and card payments. Order Management and Payment Processing Take and accurately enter orders into the point-of-sale (POS) system, ensuring orders are relayed correctly to the kitchen team. Process payments efficiently, handling cash and card transactions with attention to detail and accuracy. Assist with end-of-shift closing duties, including reconciling payments and maintaining proper cash handling procedures. Table Setup and Cleanliness (based on locations where we are serving drinks) Set up tables with Ladurées branded tableware and utensils, maintaining high standards for cleanliness and presentation. Clear and reset tables promptly after guests depart, ensuring a clean and inviting environment for incoming guests. Support hygiene and cleanliness standards by regularly inspecting and tidying the dining area, assisting with overall restaurant upkeep. Coffee Area Maintenance and Stock Management (based on locations where we are serving drinks) Maintain cleanliness and organization of the coffee area, ensuring it is always presentable and well-stocked. Restock supplies, including coffee beans, milk, syrups, glassware, and garnishes, as needed throughout the day. Monitor stock levels, reporting shortages or maintenance issues to management promptly. Conduct regular inventory checks and participate in stock rotation to maintain product quality. Store Presentation and Stock Management Maintain the boutiques aesthetic appeal by arranging and restocking displays, ensuring they are visually appealing and align with Ladurées brand standards. Monitor inventory levels, restocking as necessary, and inform management of any shortages to prevent disruption to customer experience. Assist with daily stock counts, inventory control, and managing stock rotation to ensure product freshness and quality. Team Collaboration Work collaboratively with fellow team members, including wait staff, kitchen staff, and management, to provide seamless service to guests. Communicate effectively with the kitchen and other team members, especially during peak hours, to ensure timely service and order accuracy. Attend team briefings and training sessions to stay informed about new menu items, service standards, and operational updates. Operational Support Assist with opening and closing duties, including managing the terraces, and ensure all coffee-related tasks are completed efficiently. Collaborate with the café and retail teams to ensure a seamless customer experience. Follow all health and safety regulations, particularly regarding food handling and equipment use. Able to embrace additional duties as required. Manage packaging for customer orders with precision and care, ensuring it meets Ladurées quality standards. Compliance and Safety Adhere to all health, safety, and food hygiene standards, particularly those related to handling and serving food items. Follow all Ladurée policies and procedures to uphold the brands reputation for quality and customer care. Report any issues or maintenance needs promptly to management to ensure a safe and pleasant environment for both guests and team members. Qualifications: Previous experience as a waiter or waitress, barista or sales assistant ideally in a luxury or high-end restaurant, café, or hospitality setting. Strong communication and interpersonal skills with a friendly, positive attitude. Ability to work in a fast-paced environment, multitasking and managing time effectively. Attention to detail in all aspects of service, from order accuracy to table presentation. Flexibility to work shifts that may include evenings, weekends, and holidays. Excellent beverage preparation skills, including in-depth knowledge of coffee, espresso drinks, and teas. Preferred Skills: Passion for fine dining, luxury service, and Ladurées brand. Basic knowledge of French is welcoming, especially for understanding product names and descriptions. Familiarity with POS systems and cash handling. Benefits: Competitive hourly wage Employee discounts on Ladurée products and dining. Opportunities for career development and advancement within Ladurée. Exposure to a prestigious, globally renowned luxury dining environment. Monthly Travel Allowance EAP Pension TPBN1_UKTJ

Senior Customer Service role and Experience in (an international) FMCG company is a plus. Pro-actively reaching out to customers by phone or e-mail and providing exceptional and consistent service. Overseeing, recording and processing customer order in an efficient manner, based on predefined proces

Insurance Operations Officer (Mat Cover; up to 15 mths) Location : London Office / Hybrid Contract Type: Maternity Cover up to 15 months Hours: Full time Salary : Competitive The MDU is a leading provider of medical malpractice indemnity solutions in the general and specialist medical sectors. This role will support the expansion of our business to provide medical practice liability and other insurance products to the corporate healthcare sector, through insurance intermediaries and will be a market facing role. This will consist of liaising with our producing brokers customer base and potentially other third-party suppliers, whilst also providing support and assistance to insurance underwriting colleagues in order to manage and maintain the flow of new and renewal business. Main areas of responsibility Leading on aspects of Insurance Operations and providing Insurance Operations support to the Head of Insurance Development (HoID). Supporting HoID in respect of business analytics and operational process improvement As part of this hybrid role, deploy underwriting skills as underwriting assistant in support of MDU Insurance Solutions sustainable growth, high quality risk assessment, risk selection and rating. The underwriting assistant role includes the following specific tasks & responsibilities: Assisting the Insurance Management team with general administrative support The post holder will be expected to undertake any other duties for the MDU within the jobholders capabilities. Core capabilities: Highly self-motivated with the ability to work independently and with colleagues; Strong organisational and time management skills; Excellent verbal and written communication skills; Methodical, accurate and strong attention to detail; Thinking outside the box; will challenge norms in the spirit of business improvement to support MDU Insurance Solutions growth. Highly competent IT skills, including but not limited to Microsoft Word, Excel (Intermediate/Expert) and PowerPoint; Developing and maintaining effective working relationships with internal and external stakeholders. Working collaboratively with colleagues to deliver superior and professional service standards as part of the extended underwriting team. Intimate awareness of the MDU Insurance Solutions business plan. Proactive mindset to engage and seek out training opportunities to further role holder personal development (for example, underwriting, analytics, London Market, in-house training, CII etc). Complying with all related legal and regulatory requirements to ensure that all obligations are met. Education, experience and qualifications Educated to A level standard (or equivalent.) Degree education preferred. Level 3 CII Certificate is desirable. The job holder should be willing to work towards this certificate if they do not yet have this. Likely to have at least two years experience in insurance as an underwriting technician or assistant, preferably in medical malpractice. Additional experience in commercial lines desirable. Good understanding of technical underwriting. Expert understanding of MDU operational systems, processes and data. Good technical knowledge of the detail of FCA and Lloyds minimum standards regulations. Knowledge of organisational and regulatory rules, policies, procedures. You may also have experience in the following: Insurance Operations Assistant, Underwriting Assistant, Insurance Operations Coordinator, Insurance Technician, Underwriting Support Analyst, Assistant Underwriter Medical Malpractice, Insurance Administrator, Junior Underwriter, Medical Indemnity Underwriting Assistant, Insurance Support Specialist, Insurance Operations, Underwriting Support, Risk Assessment, Policy Administration, Broker Liaison, New Business Processing, Renewals Management, Operational Process Improvement, Business Analytics, Regulatory Compliance REF-223 663 TPBN1_UKTJ

Logistics and Shipping Coordinator. Manage daily UK, EU, and international logistics and shipping to ensure accurate order processing and timely deliveries. Prepare and verify all shipping documents (COO, BOL, etc.

Marine Hull & Machinery Claims Broker, london (city of london). In your new role, you will be involved in the processing of all Marine claims across Hull & Machinery, Liability and P&I claims from being the initial point of contact through to final settlement. In order to be successful, you will nee

Working with our Logistics and Inventory Analyst and our Logistics Operations Manager to monitor warehouse and carrier SLAs for order picking, packing, delivery and return processing via reporting. Logistics and/or customer service experience is preferable. To support our daily logistics operations:

Strong experience of working closely with sales teams on all areas of sales administration: from new customer setup & onboarding, quotation cycle, commission allocations & sales order processing; you'll manage the full lifecycle of a sales journey (operationally). Sales Operations Manager maybe (but

Order Processing: Ensure timely and accurate processing of B2B and B2C orders via our Order Management System, coordinating closely with our 3PL and internal stakeholders. Experience in order management, logistics coordination, or supply chain support-ideally in a fast-paced B2C/B2B environment. Job

Sales Order Processing Administrator. Sales Order Processing Administrator. Sales Order Processing Administrator - Loughton.

Join a fast-growing brand in the Food & Beverages space.Supply Chain experience in the food industry is required.Fast-growing brand in the Food & Beverages industry.Work cross-functionally with other teams, and support the forecasting & planning processes.Manage sales order processing, invoice proce

Senior Buyer - Aerospace - Aviation - Interiors. We are looking for a Buyer to support our purchasing and supply chain activities. The Buyer will also assist senior members of the team and carry out a variety of procurement tasks, including supplier management and order processing.

You will collaborate with warehouse partners, courier companies, and the Ops & Projects Manager to keep operations seamless, resolve issues proactively, and maintain accurate data. Has experience in order processing, fulfillment, or customer operations (FMCG or e-commerce experience is a plus).

Senior Sales Operations Manager, Wholesale, UK & Ireland. Manage day-to-day wholesale operations in UK and Ireland, meeting KPIs related to order fulfillment, delivery, sales, returns, and credit processing. Partner with the wholesale sales team to improve business processes and operational efficien

In your new role, you will be involved in the processing of all Marine claims across Hull & Machinery, Liability and P&I claims from being the initial point of contact through to final settlement. In order to be successful, you will need working knowledge and working experience of the Marine line of

Experience in a sales operations/sales order processing role. We are hiring Sales Operations Analysts to join a team of experts who help Canonical sales teams achieve their business goals. Support the Sales Operations Manager to improve sales data quality and processes.

Reporting to the Order Processing Supervisor, the Order Processing Administrator will be responsible for performing all order processing functions in a timely and efficient manner ensuring on-time departures and deliveries.

In this role you will work to support the global retail operations of TSOL, ensuring smooth and efficient order processing and fulfilment for customers, the effective merchandising of online platforms and working to ensure we have the operational excellence to back up the work of our sales teams. Su

Sales Order Processing Administrator - Loughton. We are growing our team and have an exciting new opportunity to join us as a Sales Order Processing Administrator.