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KellyDeli: Hot Food Expert for our ONGGI Franchise Kiosk in Bath - 3 Month Contract (FTC) Location: Bath ONGGI (Waitrose) Hours: 12:00PM – 9:00PM (Shift-based) Salary: £13.50 Reports to: Business Owner Overview: We’re looking for a passionate and driven Hot Food Chef to join our team, playing a key role in the preparation of high-quality hot and cold dishes, working closely with third-party delivery platforms, and helping drive sales. This is a customer-focused, fast-paced role that blends culinary skills with operational awareness and commercial insight. Key Responsibilities: Hot Food & Cold Production: - Prepare and cook a variety of hot food dishes to a high standard, consistently meeting food safety and quality guidelines. - Support the production and presentation of cold food items, including salads, sushi, or grab-and-go offerings. - Ensure all recipes are followed accurately and portion control is maintained. - Maintain exceptional cleanliness and hygiene across food preparation and storage areas. Delivery Platform Coordination: - Work in sync with delivery partners (e.g., Deliveroo, Uber Eats, Just Eat) to ensure seamless, on-time order fulfilment. - Monitor orders, adjust prep based on volume fluctuations, and ensure dishes meet spec and brand standards every time. - Collaborate with front-of-house/delivery liaison team to minimise delays and improve service scores. Sales & Performance Focus: - Contribute to the development and execution of new menu items that increase customer satisfaction and sales. - Help drive kitchen efficiencies to reduce waste and improve margins. - Take an active role in identifying trends in delivery sales and customer preferences. - Maintain daily logs of food output, customer ratings, and prep levels to report back on sales performance. Teamwork & Culture: - Work collaboratively with other chefs and kitchen assistants to ensure smooth service. - Help train new team members and uphold a culture of quality, speed, and accountability. - Communicate clearly with the team during busy shifts to manage priorities. Requirements: - Proven experience in a similar hot kitchen role, ideally within a delivery-focused environment. - Understand how QSR works. - Good understanding of food hygiene, allergens, and health & safety regulations. - Confident using kitchen tech and delivery platform interfaces. - Passionate about food, presentation, and customer satisfaction. - Ability to work evening and weekend shifts as required.