Role Overview: Fast Same Day is seeking a dedicated and reliable Delivery Driver to join our dynamic team, based in Central London. This role involves delivering a variety of goods with a focus on same-day service, catering to customers who rely on our speed and efficiency. Operating with a standard car licence, you’ll be at the heart of our operations, ensuring timely and professional deliveries across the bustling streets of Central London. If you’re a proactive individual with a passion for customer service and a clean driving record, this is an exciting opportunity to join a fast-paced, customer-centric company. Key Responsibilities: • Same-Day Deliveries: Collect and deliver a range of goods from our Central London hub to customers across Zones 1-2, ensuring all deliveries are completed within tight deadlines. • Customer Interaction: Provide friendly, professional service to customers, acting as the first point of contact for Fast Same Day, and handling any delivery queries with a positive attitude. • Route Efficiency: Plan and navigate optimal routes through Central London’s traffic using GPS, adapting to congestion and road closures to meet delivery schedules. • Vehicle Care: Conduct basic pre- and post-trip checks on the company-provided car, reporting any issues promptly to maintain safety and reliability. • Record Keeping: Accurately log delivery details and update tracking systems to ensure transparency and customer satisfaction. • Compliance: Adhere to UK road safety regulations and company policies, maintaining a professional standard at all times. What We’re Looking For: • Essential: • Valid UK car driving licence (Category B) with no more than 6 penalty points. • Minimum 1 year of driving experience in the UK, preferably in an urban environment. • Strong navigation skills and familiarity with Central London roads. • Excellent communication and customer service abilities. • Ability to lift and handle packages up to 15kg safely. • Right to work in the UK (proof required). • Desirable: • Previous delivery or courier experience. • Comfort with using delivery management apps or GPS systems. What We Offer: • Competitive hourly wage starting at £15.50/hour, with pay reviews based on performance. • Additional 20p per mile on top of your hourly wage to cover fuel costs, ensuring you’re rewarded for every journey. • 28 days of paid holiday per year (including bank holidays). • Auto-enrolled pension scheme for long-term security. • Flexible shift patterns to suit your lifestyle, with opportunities for overtime. • Ongoing training and support to help you excel in the role. Working Hours: • Full-time position, 40 hours per week, with shifts typically between 8am and 6pm, Monday to Friday. Location Specifics: • Based in Central London, with deliveries focused within Westminster, Camden, City of London
Reggae Kitchen is a bold and vibrant Caribbean takeaway bringing the authentic flavours of the islands to the heart of the community. We’re now looking for an experienced and highly organised Takeaway Manager to oversee our busy takeaway and delivery service. This role is perfect for someone who thrives in a fast-paced environment and takes pride in delivering top-quality food and friendly service every time. Key Responsibilities: • Lead and manage the day-to-day operations of the takeaway service at Reggae Kitchen. • Supervise and support takeaway staff including counter assistants, packers, and delivery drivers. • Oversee order flow from in-house and online platforms such as Uber Eats, Deliveroo, and Just Eat. • Ensure all food is prepared, packed, and presented to high standards before leaving the kitchen. • Communicate effectively with the kitchen team to maintain efficiency and accuracy. • Handle customer queries, issues, and complaints promptly and professionally. • Maintain stock levels of packaging, condiments, and other takeaway supplies. • Uphold cleanliness, hygiene, and food safety standards at all times. • Monitor performance of third-party delivery services and identify ways to improve service. • Work closely with senior management to develop and grow Reggae Kitchen’s takeaway offering. Requirements: • Experience in a similar role within a fast-paced takeaway, restaurant, or food delivery environment. • Confident in managing a small team with strong leadership and communication skills. • Organised, reliable, and able to stay calm under pressure. • Comfortable using delivery apps, POS systems, and managing multiple orders at once. • Passion for Caribbean cuisine and culture is a big plus. • Strong customer service skills and a proactive attitude. • Flexible availability, including evenings, weekends, and peak trading times. Benefits: • Competitive salary with performance-based bonuses. • Staff meals and generous discounts on Reggae Kitchen favourites. • Opportunity to grow with a fast-rising Caribbean food brand. • Supportive and community-focused team culture. • Ongoing training and development opportunities.
Customer Service: Greet customers, answer inquiries, address concerns, and explain available services and turnaround times. Item Inspection: Examine garments for stains, damage, special cleaning instructions, or missing items before processing. Spot Treatment & Pre-Cleaning: Apply appropriate stain-removal techniques and pre-treatments to garments based on fabric type and stain nature. Dry Cleaning Operations: Operate dry cleaning and laundering machines according to set specifications and safety standards. Pressing and Finishing: Iron, press, steam, fold, or hang garments ensuring a professional and wrinkle-free presentation. Quality Control: Conduct final inspections to verify items meet quality standards before customer return or delivery. Inventory & Supplies Management: Monitor and replenish stock of cleaning agents, packaging materials, and chemicals. Machine Maintenance: Perform basic maintenance, inspections, and cleaning of dry cleaning equipment. Administrative Duties: Process payments, prepare invoices, maintain service records, and manage customer item tags. Workflow Management: Organize and prioritize cleaning tasks to ensure efficient operations and on-time delivery. Staff Supervision (if applicable): Train, supervise, and support junior or new employees to uphold service and quality standards.