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A Day in the Life of an Ipsos Field Market Research Interviewer Imagine it: It’s Wednesday afternoon. You’ve enjoyed your day, and now it’s time for your shift as a Field Market Research Interviewer! You’re heading out for a scheduled 6-hour shift (starting around 1 or 2pm), one of three you’ve pre-booked for the week, consisting of weekdays and weekends between the hours of 9am and 8pm. You hop in your car - you’ll need that, business insurance and a valid driver’s licence for this job - and head to a neighbourhood nearby. Your mission? Chatting with people about their opinions and experiences - right at their doorstep! You’ll be going door-to-door, inviting people to participate in surveys. Don’t worry; we provide all the training you need to feel confident approaching people, even if they weren’t expecting a visit. And to make things easier, we offer mileage reimbursement for your travels. You’ll use a company-provided tablet to record their answers, so no need to worry about paperwork. And the best part? You’re making a real difference! The information you gather helps businesses and organisations make decisions that impact your community. What else makes Ipsos special? • We’re committed to creating a diverse and inclusive workplace. Ipsos has been recognised by The Times as one of the top 50 companies for gender balance in the UK for two years running!, • We provide award-winning training, setting you up for success., • We’re socially conscious and committed to making a positive impact. Our BELONG networks help create a welcoming and inclusive environment for everyone., • We’re dedicated to environmental, social, and governance (ESG) principles, striving to minimise our environmental footprint and promote sustainability. Plus, as an Ipsos interviewer, you’ll enjoy access to: • Ipsos More: A fantastic platform offering discounts on everything from clothing and holidays to household goods and everyday shopping essentials. Treat yourself while saving money!, • Ipsos Wellbeing: A dedicated resource to support your wellbeing, with tips and advice on staying active, eating well, and practicing mindfulness. This job might be for you if: • You love meeting new people and hearing their stories., • You’re comfortable striking up conversations and putting people at ease, even in unexpected situations., • You’re looking for a part-time gig that lets you choose your hours (at least 12 hours per week in pre-booked 6-hour shifts) and be your own boss., • You’re passionate about your community and want to have a voice in shaping its future. Sound like a good fit? Apply now and join our team of Market Research Interviewers.

\n Production Operator Location: Starlaw Business Park, Livingston Salary: 25,500 per annum Contract: Temporary to Permanent Hours: Full-Time, 4-Day Rotational Shift Pattern (Enjoy a long weekend every second week) \n Blue Arrow is currently recruiting for an Production Operator on behalf of a Blue Arrow manufacturing client based in Livingston. \n This is an excellent opportunity to join a busy manufacturing environment with the potential to secure a permanent position. Working as part of the operations team, you will support manufacturing, goods-in and dispatch activities while maintaining high standards of safety, quality and productivity. \n \n \n Key Responsibilities\n \n \n \n • Operating and monitoring manufacturing and warehouse equipment\n, • Following standard operating procedures and quality standards\n, • Completing processing and production documentation\n, • Maintaining a safe, clean and organised work environment\n, • Driving forklifts where qualified and required\n, • Supporting continuous improvement initiatives and overall team performance\n \n \n \n What We're Looking For\n \n \n \n • Previous manufacturing, warehouse or logistics experience is advantageous but not essential\n, • Strong work ethic and positive attitude\n, • Good organisational and time management skills\n, • Excellent attention to detail\n, • Ability to work independently and as part of a team\n \n \n \n Shift Pattern for Production Operator\n \n \n Rotating weekly: \n \n • Monday - Thursday, 7:00am - 5:00pm\n, • Tuesday - Friday, 7:00am - 5:00pm\n \n Enjoy a long weekend every second week. \n \n \n Apply Today\n \n \n If you're looking for a new opportunity within a manufacturing environment and want to develop your skills with the potential for a permanent role, we'd love to hear from you. Apply today to find out more about this fantastic opportunity with this Blue Arrow client. \n \n Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people. \n

\n Murray Recruitment are recruiting an Operations Assistant for our client based in Bathgate. \n \n Role Overview \n This is an excellent opportunity to join a busy and fast-paced logistics organisation in a customer-focused Operations team. The successful candidate will play a key role in coordinating time-critical transport bookings, supporting customers, drivers, and suppliers to ensure the smooth delivery of services. This varied position is ideal for someone who thrives in a dynamic environment and enjoys providing exceptional customer service while managing multiple priorities. \n \n Key Responsibilities \n \n • Handle incoming telephone and email enquiries relating to same-day transport and logistics services.\n, • Process customer bookings accurately and efficiently.\n, • Monitor and track deliveries, providing updates to customers and internal stakeholders.\n, • Liaise with drivers, suppliers, customers, and colleagues to ensure the successful completion of transport requirements.\n, • Coordinate and manage time-sensitive shipments.\n, • Prepare reports and maintain accurate operational records.\n, • Support the management of specialist transport requirements and large distribution projects on a rotational basis.\n, • Authorise invoices and assist with pricing activities.\n, • Monitor third-party shipments and resolve any delivery queries.\n, • Carry out a variety of administrative duties to support the Operations team.\n, • Participate in the out-of-hours rota to support the 24/7 operation.\n \n \n Skills & Experience \n \n • Previous experience within a busy office, customer service, call centre, or logistics environment.\n, • Excellent telephone manner and strong communication skills.\n, • Good IT skills, including Microsoft Office, particularly Excel.\n, • High level of accuracy and excellent attention to detail.\n, • Strong organisational skills with the ability to manage multiple tasks simultaneously.\n, • Ability to work effectively both independently and as part of a team.\n, • A proactive, can-do attitude with a willingness to learn and develop.\n, • Good geographical knowledge is advantageous.\n, • Previous experience within transport or logistics would be beneficial but is not essential, as full training will be provided.\n \n \n Offering \n \n • Starting salary of £25,500 per annum.\n, • Full-time, permanent position.\n, • Monday to Friday, working an 8-hour shift between 8.00am and 6.00pm.\n, • Full training and ongoing development provided.\n, • Opportunity to build a long-term career within a growing logistics organisation.\n, • Varied and fast-paced role with excellent career progression opportunities.\n, • Supportive team environment.\n \n \n

\n Senior Transport Planner \n Location: Bathgate \n About Us: At Pollock Scotrans Ltd, we are committed to delivering excellence in logistics and transport services. Our team is dedicated to maintaining high standards of compliance and operational efficiency. Join us and grow your career in a supportive and expanding business environment. We foster a strong culture of teamwork and continuous improvement. \n Job Description: We are currently seeking a Senior Transport Planner in our Bathgate depot. This position will be working within the transport team and will involve all aspect of the transport administration processes and coordination of the day to day running of this busy contract. \n Key Responsibilities: \n \n • Coordinate and oversee transport operations, including nationwide deliveries and collections.\n, • Plan and allocate loads effectively using a fleet of articulated vehicles.\n, • Ensure timely and accurate deliveries and collections in line with customer requirements, while monitoring KPIs such as on-time performance, shift revenue, and vehicle utilisation.\n, • Manage and conduct driver briefings and debriefings on a daily and weekly basis.\n, • Collaborate with the warehouse team and on-site shunter to guarantee trailer and vehicle availability.\n, • Verify and record vehicle checks and defect reports via the Vehicle Check App.\n, • Communicate collection schedules and delivery bookings with internal teams and external customers.\n, • Hold regular meetings with Line Managers to review operational efficiency.\n, • Identify and develop opportunities to add value within the contract.\n, • Ensure all contracted work is scheduled through internal systems and aligns with customer expectations.\n, • Achieve daily revenue KPI targets and provide weekly performance reports to the Transport Manager.\n, • Maintain and update TMS systems for all contracted deliveries.\n, • Perform general administrative tasks, including filing, photocopying, and data entry.\n, • Comply with all business area policies and procedures.\n \n Requirements: \n \n • Experience of planning in the logistics industry is essential.\n, • Knowledge of legal compliance including driver's hours and Working Time Directive regulations.\n, • Ability to communicate at all levels.\n, • Strong geographical knowledge of the UK.\n, • Excellent organisational skills and attention to detail.\n, • Ability to work as part of a team and on own initiative.\n, • Proficiency in MS Office (Word, Excel, PowerPoint, Outlook).\n \n Why Join Pollock Scotrans Ltd? \n \n • Competitive Salary: 45,000 - 50,000 per annum.\n, • Hours: 08:00hrs - 18:00hrs, Monday to Friday and every 4th\n, • Training: Monthly Courses for a variety of areas.\n, • Benefits: Additional holiday purchasing scheme, Retail discounts with Circular Benefits, Retail Trust Wellbeing Support*, and more.\n, • Career Growth: Explore opportunities for professional development within our expanding business.\n, • Company Benefits: Excellent holiday allowance. Life assurance, pension, and sickness scheme*.\n, • Extras: Christmas Savings Club, Black Circle Tyre Discount, Cycle To Work Scheme*, Free Uniform and paid Volunteer Day.\n, • Wellbeing Support: Benefit from the Retail Trust Wellbeing Support* program.\n, • Team Environment: Be part of a strong culture of teamwork and collaboration.\n \n How to Apply \n If you have the drive to be the best and want to be part of a flourishing and ambitious company, apply now! \n Please submit your application as soon as possible. Due to high volumes of applications, we reserve the right to close adverts before the closing date once we have received sufficient applications. \n Eligibility: Applicants must be eligible to work in the UK with no restrictions. Proof of Right to Work will be required at the interview stage. \n Contact Us: For any queries, please contact our Recruitment Team at . Our team is available Monday to Friday, 08:30hrs - 17:00hrs. \n Note to Recruitment Agencies: We prefer to recruit directly but have a Preferred Supplier List for when we need assistance. We'll be in touch if we need you. \n *Subject to terms and conditions. \n

\n Postal Worker / Van Driver - Bathgate \n \n Immediate start \n 13.69 per hour \n Full UK Manual Driving Licence Required (max 6 points) \n \n Join our team in Bathgate and become a vital part of the community, delivering smiles, parcels, and letters with purpose. \n \n Shift time: \n • 15:00-21:00, 5 days from 6 (Monday to Saturday) \n \n Why You'll Love This Role: \n • Stay Active: No desk job here, enjoy fresh air and keep moving throughout your day. \n • Community Connection: Be the friendly face people look forward to seeing. \n • Reliable Hours: Start immediately with consistent shifts and long-term potential. \n • Supportive Team: Work with a welcoming crew that's got your back. \n \n Your Day-to-Day: \n • Begin at the local delivery office, sorting mail for your route. \n • Hit the road in a van, delivering letters and parcels to homes and businesses. \n • Use a handheld device to track deliveries and stay on schedule. \n • Provide top-notch service come rain or shine, with a smile. \n \n What You'll Need: \n • A full UK manual driving licence (max 6 penalty points). \n • License held for minimum of 6 months \n • A dependable, self-driven attitude. \n • Comfort working solo and outdoors in all weather. \n • A team spirit and a love for helping others. \n • Basic DBS - Blue Arrow will arrange this. \n \n Perks & Possibilities: \n • Immediate start with steady hours. \n • Friendly, inclusive work environment. \n • Pathway to permanent roles for standout performers. \n • A job that keeps you fit, focused, and fulfilled. \n Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people. \n

\n HGV Technician \n Location: Bathgate \n Shift: 08:00hrs - 17:30hrs, Monday to Friday, but flexibility on hours may be required. \n Competitive Salary: 20.00ph working 42.5hrs per week. \n About Us: \n At Pollock Scotrans Ltd, we take pride in delivering high‑quality logistics and transport services. Our team is committed to maintaining exceptional standards of compliance and operational efficiency. Join us and develop your career in a supportive, growing business, working within our newly renovated workshop. We champion teamwork, encourage continuous improvement, and create an environment where people can thrive. \n Are you a Skilled HGV Technician? \n If 'YES,' we want to hear from you! \n About the role: \n As a HGV Technician you will: \n \n • Ensure all vehicles are maintained to a safe and roadworthy standard in line with DVSA & Group requirements.\n \n \n, • Carry out MOT preparation on Group assets.\n \n \n, • Ensure that all inspection/service/defect paperwork is completed accurately and in a timely manner.\n \n \n, • Ensure that high quality repairs are carried out in a cost-effective manner.\n \n \n, • Keep all workshop facilities, equipment and tools clean, tidy and well maintained.\n \n \n, • Support central engineering function in identifying failure trends.\n \n \n, • Keep up to date with developments within the industry and understand changes that may impact the effective operation of the workshop.\n \n \n, • Have an organised and methodical approach to problem solving with attention to detail\n \n \n, • Undertake manufacturer training courses as and when required.\n \n \n, • Take ownership of personal development, seeking assistance & guidance from team leaders.\n \n \n, • Be accountable for your own time, be efficient and proactive when working within the workshop.\n \n \n, • Work as part of the wider team and assist others where needed.\n \n Requirements: \n \n • Qualified up to NVQ Level 3 in Heavy Goods Maintenance or equivalent, or proven experience as an HGV Technician or in a similar vehicle maintenance role.\n \n \n, • Full UK Driving Licence.\n \n \n, • A proven background in commercial vehicle repairs.\n \n \n, • Knowledge of commercial vehicle legislation and roadworthiness standards.\n \n \n, • C or C&E driving licence is desirable, but not essential.\n \n \n, • Excellent communication skills and the ability to work effectively within a team\n \n Why Join Pollock Scotrans Ltd? \n \n • Competitive Salary: 20ph, working 42.5 hours per week.\n, • Shift Hours: 08:00hrs - 17:30hrs, Monday to Friday, but flexibility on hours may be required.\n, • Overtime: Overtime rate = 28.98ph.\n \n PLUS: \n \n • You will receive 10.00 per shift, when on standby rota basis.\n, • For each call out you will receive 20.00 call out charge.\n, • Any hours worked on call out, you will receive 28.98ph.\n \n \n, • Training: Monthly Courses for a variety of areas.\n, • Benefits: Additional holiday purchasing scheme, Retail discounts with Circular Benefits, Retail Trust Wellbeing Support*, and more.\n, • Career Growth: Explore opportunities for professional development within our expanding business.\n, • Company Benefits: Excellent holiday allowance. Life assurance, pension, and sickness scheme*.\n, • Extras: Christmas Savings Club, Black Circle Tyre Discount, Cycle To Work Scheme*, Free Uniform and paid Volunteer Day.\n, • Wellbeing Support: Benefit from the Retail Trust Wellbeing Support* program.\n, • Team Environment: Be part of a strong culture of teamwork and collaboration.\n \n How to Apply \n If you have the drive to be the best and want to be part of a flourishing and ambitious company, apply now! \n Please submit your application as soon as possible. Due to high volumes of applications, we reserve the right to close adverts before the closing date once we have received sufficient applications. \n Eligibility: Applicants must be eligible to work in the UK with no restrictions. Proof of Right to Work will be required at the interview stage. \n Contact Us: For any queries, please contact our Recruitment Team at . Our team is available Monday to Friday, 08:30hrs - 17:00hrs. \n Note to Recruitment Agencies: We prefer to recruit directly but have a Preferred Supplier List for when we need assistance. We'll be in touch if we need you. \n *Subject to terms and conditions. \n

Out of Hours - Senior Business Travel Consultant Location: Home Working Hours of Work: 4 shifts per week, typically 2 midweek and 2 weekend. Full-time permanent. Various shift patterns. Monday – Friday 1800-0830. Weekends and UK Bank Holidays A great opportunity to join a Global Travel Management company as an Out of Hours Business Travel Consultant. This role will support the travel operation out of hours by providing assistance to customers whose travel has been disrupted, or who need to make urgent travel bookings. Job requirements: • Answering calls and emails from clients in a polite, efficient, and professional manner, • Offering expert advice in all aspects of travel, • Maintain the outstanding level of customer service provided by the ‘day’ team., • Work as part of an efficient team, communicating effectively both internally and externally., • To issue, re-issue and perform re-calculations of international and domestic airfares., • Sourcing the best and most cost-effective worldwide routes booking all flights, rail, hotel, and all ground products, • Providing additional Quality Control to day team processes when call volumes permit. Provide ‘risk analysis’ of global travel news and communicate to Senior Management as appropriate Skills Required: • Knowledgeable in Native Sabre and Amadeus, • Experience within a TMC, • Excellent fares knowledge, Cat35 and Route Deals, • Excellent ticketing experience., • Fares & Ticketing Level 1 & 2 (or equivalent experience) essential, • Knowledge of Microsoft products, including Outlook, Word, and Excel, • Possess good geographical and product knowledge of destinations and airlines., • On the pulse with world events and likely travel implications, • Good organisational skills and excellent customer service & communicative abilities are essential., • Flexible approach and desire to think ‘outside of the box’ to provide innovative travel solutions in times of increased stress for our clients. If you are interested in this opportunity please reach out to

SECURITY OPERATIONS MANAGER Location: London and surrounding territories Salary: £50,000 + Car Join an Award-Winning Business That Puts People First We’re a leading national security, commercial cleaning and associated services provider. We’re no ordinary security company – with hundreds of highly-skilled and experienced security personnel on our team, we are a leading security provider, offering security services UK businesses can trust. As we continue to expand, we’re looking for an exceptional Security Operations Manager to join our rapidly growing team. What You’ll Be Doing Operational Account Planning and Delivery • Oversee day-to-day security operations across all client sites., • Ensure that security staff are deployed effectively according to client contracts and operational needs., • Monitor service quality and take corrective action when performance issues arise., • Implement and maintain Standard Operating Procedures (SOPs) for all security operations., • Ensure your operational portfolio has an appropriate and compliant resource base to deliver against client expectations., • Support our company-wide Employee Engagement Strategy that sets us apart in terms of how we care for our employees at all levels., • Develop and maintain productive and collaborative working relationships with all departments and support functions within the business. Client Perspective (existing and new) • Serve as the primary contact for clients, ensuring satisfaction with security services., • Conduct regular client meetings, site visits, and performance evaluations., • Address and resolve client complaints or incidents promptly., • Prepare operational and incident reports for clients as required., • Take responsibility for the mobilising of new contracts to ensure a ‘right first time’ approach facilitating a sound platform to build the relationship, • Play an active part in being an ambassador for the business by ensuring you personally engage with social media challenges, internal communications and wider networking opportunities. Operative Perspective – Ensure all operatives are offered suitable work in line with our contractual obligations and receive a professional and proactive service • Recruit, train, and supervise security personnel, including guards and Supervisors., • Conduct performance reviews, appraisals, and disciplinary procedures as necessary., • Prepare and manage duty rosters and ensure adequate shift coverage., • Promote a culture of professionalism, teamwork, and accountability among staff., • Ensure at all times that Health & Safety and Compliance with relevant legislation is an absolute priority throughout the business, minimising risks to employees, third parties and the company People & Learning Perspective – Manage the performance and development of employees to maximise productivity, exceed targets and ensure staff retention • Communicate the company’s vision and mission throughout the Company, ensuring clarity of purpose and engagement from all levels of staff, • Lead, manage and mentor all direct reports; motivating on an individual and team basis, to achieve the targets and objectives set by the business, • Identify and analyse any performance or behavioural issues and ensure that the appropriate performance management tools are applied promptly, to ensure the necessary improvement Operations Perspective – Maximise productivity and deliver an efficient and effective service to clients through the application of agreed company processes and procedures • Ensure compliance with all current and new company processes, procedures and service related legislation to deliver a fully compliant workforce, • Provide leadership and support to your team to deliver company initiatives and objectives, • Support and champion relevant change initiatives Financial Perspective – Deliver profitable turnover and encourage service growth • Enhance profitability where practicably and ethically possible, • Inform the Regional Operations Manager, Director – Security and Finance Director immediately about any real or perceived threats to the financial performance of the Company or any items which will materially impact upon forecasts What We’re Looking For • Service line operational expertise in the allocated service discipline area., • Excellent people management skills and experience of leading and managing multiple site, geographically diverse teams, • Experience of working in a client service driven environment, • Proactive advocate and user of social media channels to demonstrate client and employee engagement, • Experience of working closely alongside a business development team and can demonstrate new business wins and development of existing business, • Strong financial and commercial awareness, including legal governance and contractual terms adherence, • Ability to think strategically and contribute to the businesses forward ambitions, • Excellent communication skills – both verbal and written, • Confident presentation skills, • Self-motivated and able to adapt to a changing environment, • Skilled influencer, • Demonstrates the ability to forge and maintain relationships, • Good organisational and time management skills, • IT skills, specifically Word, Excel and PowerPoint, • Ability to work collaboratively, • Must hold a full UK driving license with no more than 6 penalty points, • SIA Licence Most importantly — you lead by example, influence with credibility, and build relationships that last. The Package • £50,000 basic salary, • Company Car or Car Allowance, • 35 days holiday (including bank holidays) Why Join Us? • Ethical Business, always looking to reduce our environmental impact and our use of the planet’s resources., • Equal Opportunities Employer who promotes diversity., • Innovative Approach to the Employee Journey, • A defined purpose-driven set of values helps our employees understand what we stand for and fosters the shared sense of responsibility and family-feel to our business If you’re ready to step into a role where you can truly shape operations, influence growth, and develop high-performing teams — we want to hear from you.

About The Role Are you a communication maestro with a zest for skincare and beauty? Do you thrive on delivering stellar customer service every time? If yes, you might just be the perfect fit for our dynamic Ambassador and Customer Experience team at Tropic Skincare! As a dedicated Customer Experience Specialist, you'll be the heartbeat of our Ambassador and customer interactions. This role is all about ensuring every conversation sparkles with friendliness and helpfulness, whether it's over the phone, through emails, or any other communication channel. You’ll be the go-to guru for advice on our 100% organic skincare products, assisting with returns, refunds, and ensuring every issue is resolved with a smile. Key Responsibilities • Resolve all Customer and Ambassador queries, including complaints, via chat, email, phone, and social media., • Be excited by the prospect of helping over 20,000 Tropic Ambassadors run their own beauty businesses, some of whom will start to feel like friends!, • Communicate courteously and provide customers with help and advice by telephone, email, and chat., • Collaborate with various departments to seek further product information to resolve queries., • Stay updated with any changes made to Tropic’s products., • Record relevant data and statistics into Excel spreadsheets., • Manage varied departmental administration, including completing spreadsheets and processing returns, refunds, and exchanges. What We're Looking For • A proven track record in customer support., • A natural people person with superb communication skills, capable of building lasting relationships., • A proactive problem solver, always ready to tackle new challenges and contribute fresh ideas., • Exceptional organisational skills, comfortable managing time-sensitive tasks., • Familiarity with Zendesk is a plus; however, a willingness to learn is essential., • Previous administrative experience and the ability to work to tight deadlines., • Passionate about being part of a team committed to sustainability and natural beauty. What We Offer • Location: Tropic HQ is a short walk from Beddington Lane Tram stop, with direct links to East Croydon and Wimbledon., • Hybrid Working: Enjoy a blend of office (3 days) and remote (2 days) working., • Hours: Full-time, 12-month FTC., • Shifts: Monday to Friday, 8am to 4pm and 11am to 7pm, with the occasional weekend shift., • Salary: Starting from £25,000 (depending on experience)., • Perks & Benefits: Generous annual leave, 24/7 well-being support, Discounted gym membership, Pension scheme, Exclusive skincare collection & 50% discount for family and friends, Annual product allowance, Free breakfast bar & well-being treats, Access to retailer discounts, Social events, On-site parking., • Start Date: Immediate About Tropic Susie, our Founder and CEO, started Tropic Skincare as a teenager, selling homemade body scrubs at Greenwich Market to help her mum pay the bills. She sold out on her first day, and the incredible response made her realise she had started something quite special. We still sell that iconic body scrub, and it sits alongside an extensive range of award-winning skincare and beauty products that have made us one of the UK’s fastest-growing beauty businesses. Our brand is certified vegan, cruelty-free and CarbonNeutral®, and our infinite purpose is to create a healthier, greener, more empowered world. And that’s where you come in! We’re looking for creative and ambitious people who share our vision and get excited about beauty that’s both innovative and sustainable. If you’re passionate about skincare and have a genuine desire to empower communities across the globe, you could be a great fit. Apply now if you’re ready to join a vibrant team who believes beauty knows no bounds! Tropic's Commitment to Equal Opportunities Our team is as diverse as it is talented because at Tropic, we go the extra mile to cultivate a culture of respect and belonging. We value every candidate, respect protected characteristics and never discriminate. We also provide reasonable accommodations for applicants with disabilities at every stage of the hiring process, so if this is something you need, please let our recruitment team know at the earliest opportunity! Ultimately, the most important thing for us is hiring the best person for the job, so we focus on skills, experience, and qualifications to ensure our process is fair and that our candidates always have a great experience with Tropic.

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ _ ✨ 📍 Remote in the UK | 💰 £29,450 - £37,250 + | Start Date: 16th March 2026 Hours/Shifts: You’ll work Monday to Friday 9am-5:30pm and work around 1 in every 8 weekends where you will have days off in lieu. Within Screening we offer shift flexibility allowing you to change your base shift giving you flexibility over your start times with the ability to request variation of your weekly shift pattern. ⭐ Our Financial Crime Screening Team: The Financial Crime Screening team supports various aspects of the customer journey such as onboarding, ongoing monitoring, and event based review. We conduct due diligence on our customers making fair and proportionate risk based decisions on their behalf. What you’ll be working on You will report to a Financial Crime Team Manager as part of a team of 12 working on complex EDD processes alongside supporting escalations cross domain. 🔑 You’ll play a key role by... • Reviewing high priority or complex tasks, such as enhanced due diligence (EDD), conducting open source investigations where required., • Answering escalations from Investigators and other colleagues from across the business, and, if required, escalating these further to Ops Analysts., • Coaching colleagues on our FinCrime Screening tasks including supporting our global partners., • As a subject matter expert in the domain that you work you will proactively use your own experience to improve the knowledge, skills, behaviours or performance of others., • Driving team morale by being positive and enthusiastic. Helping to motivate others and make the working atmosphere enjoyable and supportive. 💡 We’d love to hear from you if… • You have solid experience in fighting financial crime, specifically around customer due diligence and enhanced due diligence., • You have a basic understanding of PEP’s, Adverse Media and Sanctions screening., • You are confident in using open source information to inform your reviews and investigations., • You are a strong team player and able to work effectively with colleagues with a range of backgrounds and experience levels, providing actionable specific feedback to investigators and their managers., • You are developing a solid understanding of UK legislation, regulations and industry guidance around economic crime and keep up to date with emerging risk and trends in financial crime., • You have great time management skills, you are flexible, and you can work with limited supervision You’ll really stand out if: • You are able to articulate the financial crime threats facing fintechs and the banking sector., • You have previous experience approving or signing-off customer due diligence reviews prepared by colleagues., • You hold or are working towards an appropriate qualification in financial crime or a relevant subject e.g. ICA, ACAMS, • You have experience working in a regulated bank in financial crime screening and customer due diligence (CDD), specifically in payments or sanctions screening, high-risk customer enhanced due diligence (EDD), or politically exposed persons (PEPs). 🧡 Monzo's Culture & Benefits Monzo is a bank built on transparency, fairness, and inclusion. We are building a bank for everyone and are looking for people who can bring diverse perspectives and experiences. 🙌What’s in it for you 💰£29,450 - £37,250 ➕ share options. 🎂We guarantee to approve time off on your birthday if it falls on a day you’re scheduled to work and it’s outside of your training period. 📍This role is remote based in the UK ⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 📚£1,000 learning budget each year to use on books, training courses and conferences. 🏡We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more!_. 🌈 The application journey has 3 key steps • Application questions - Please take your time to fill these out, we read them all., • Recruiter Call (30 minutes, video call), • Technical and Values (60 minutes, video call) Please note we will only close this role once we have enough applications for the next stages. Please submit your application asap to avoid any disappointment. You’ll hear from us throughout the application process, but if you’ve got any questions, please reach out to nickygamble@monzo.com. You can also use this email address to let us know if there’s anything we can do to make the process easier for you because of disability, neurodiversity or anything else. Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

Salary: £30,000 – £40,000 per annum based on experience) £50,000 – £65,000+ (uncapped commission) Role Type: Full-Time Location: North Shields – Remote Reporting To: General Manager A full clean UK driving licence is essential. About Geowarmth Geowarmth is a multi-award-winning installer of carbon-neutral home energy solutions. With over 20 years of expertise, we deliver premium installations of heat pumps, solar panels, EV chargers, and underfloor heating. Our experienced team is trusted to carry out complex installations at prestigious locations, including World Heritage Sites. In 2024, we joined the Hometree Group—one of the UK’s fastest-growing home energy services companies. This partnership has expanded our offering to include servicing, maintenance, and financing—supporting homeowners throughout their transition to low-carbon living. Now is a transformative time to join our business. If you're passionate about sustainability and driven by sales success, you'll thrive in this mission-led environment. The Role You’ll be at the forefront of our sales function, guiding customers through their home energy transition. You’ll convert inbound inquiries, proactively follow up on leads, and design technical solutions that meet customer needs while exceeding expectations. You’ll also play a key role in maintaining high compliance standards and identifying new business opportunities. This is a hands-on, commercially focused position suited to ambitious individuals who are confident in both customer engagement and technical sales. Key Responsibilities Lead Engagement: Respond to and qualify inbound sales calls, emails, and online inquiries—guiding prospects through the sales pipeline. Follow-Up & Conversion: Actively follow up on quotes and leads, identifying decision-makers, understanding their needs, and closing deals. Customer Support: Handle queries and complaints professionally to maintain high levels of satisfaction and trust. Solution Design: Create MCS-compliant designs for heat pumps and underfloor heating systems using industry-approved tools and schematics. Compliance & Standards: Ensure all sales activity meets MCS and consumer code requirements. Business Development: Nurture repeat business, build new relationships with developers and contractors, and spot opportunities for growth. CRM & Reporting: Maintain accurate, up-to-date records in our CRM and provide insights on performance. Industry Presence: Represent Geowarmth at trade shows and deliver CPD presentations to partners and stakeholders. Team Collaboration: Share insights, contribute to process improvements, and support wider sales and operational objectives. What We're Looking For Industry Knowledge: Strong understanding of domestic heating systems, particularly heat pumps. Technical Skills: Proficient in MCS 3005, NIBE DIM, and heat loss calculations. Sales Experience: Demonstrated success in a sales role, preferably in technical or energy-based sectors. CRM Fluency: Confident in using CRM systems to manage pipelines and forecast accurately. Safety-Focused: Commitment to safe working practices and regulatory compliance. Professional Presence: Positive, articulate, and customer-oriented in all interactions. Driven & Independent: Highly self-motivated, capable of working autonomously and managing multiple priorities. Team Player: Willing to collaborate, communicate openly, and support a growing team. Recruitment Process Intro Call: A 30-minute introductory call with our Junior Talent Acquisition Specialist. Skills Interview: A 45-minute deep dive with our Head of Sales to explore your experience and potential. Final Interview: A 60-minute in-person session with our General Manager and Sales Director. Perks & Benefits 25 days holiday + bank holidays Extra day off for your birthday Long-service leave milestones 10 days sick pay (following qualifying period) Continuous learning & development Company socials and team events Strong focus on work-life balance About Hometree Join Hometree Group and be at the forefront of transforming the residential energy landscape. Founded in 2015, Hometree began its journey in the home cover market. Today, We are spearheading the shift towards a future where home energy systems are decentralised, digitised, and reliant on renewable sources such as heat pumps, solar panels, batteries, EV chargers, and smart controls. This innovative approach is not just about sustainability; it's about empowering homeowners to manage their energy more efficiently and cost-effectively, thereby setting new standards in energy consumption. We operate across three dynamic divisions: Financial Services: Here, you'll contribute to offering flexible financing options, that make it feasible for homeowners to embrace renewable energy technologies and make essential upgrades. Energy Services: Be part of our extensive network of local installation businesses that equip homeowners with the cutting-edge, sustainable energy solutions necessary for reaching net-zero emissions. Home Services: Help maintain the comfort and functionality of homes with comprehensive coverage plans that protect the essential hardware in the home. At Hometree Group, we are committed to guiding UK homeowners on their journey towards more sustainable energy solutions, and we need passionate individuals to support them at every step. Join us during this exciting time, and play a pivotal role in a business that supports sustainable homeownership in alignment with their readiness and needs. 🏆 £85m+ Capital Raised - We’ve raised over £85m to-date from leading global investors including Legal & General Capital and specialist energy VCs 🏆 5 Acquisitions - We've expanded our operations by acquiring four key companies across financing (Hometree Finance - formerly Bewarm), home cover (Your Repair) and energy services (Geowarmth, The Little Green Energy Company, IMS and GreenGen). 🏆 100k Homes Covered - We cover over one hundred thousand homes across the UK 🏆 280+ Employees - We have over 280 passionate employees transforming the industry across the Group, one home at a time Equal Opportunity Employer At IMS, we are committed to creating an inclusive and representative environment. We know that different experiences, perspectives and backgrounds make for a better workplace and a better planet. Together, we celebrate differences and promote a culture where you can bring your full self to work. We promise to give you the same opportunities as everyone else and we won't discriminate against you at any point in the hiring process or the working day. This includes how we source talent, our interview process, our conditions of employment, feedback and everything in between.

Remote in the UK | £29,450 - £37,250 + Incentive Awards tied to your performance + | Start Date: 12th October 2026 Hours/Shifts: You’ll work Monday to Friday 9am-5:30pm and work around 1 in every 8 weekends where you will have days off in lieu. Within Screening we offer shift flexibility allowing you to change your base shift giving you flexibility over your start times with the ability to request variation of your weekly shift pattern. Training schedule: You have to be available to work Monday - Friday, 9:00 - 17:30 for your first 6 weeks remotely which must be fully attended. We cannot accommodate any holidays during this 6 week training period. ⭐ Our Financial Crime Screening Team: The Financial Crime Screening team supports various aspects of the customer journey such as onboarding, ongoing monitoring, and event based review. We conduct due diligence on our customers making fair and proportionate risk based decisions on their behalf. What you’ll be working on You will report to a Financial Crime Team Manager as part of a team of 12 working on complex EDD processes alongside supporting escalations cross domain. You’ll play a key role by... • Reviewing high priority or complex tasks, such as enhanced due diligence (EDD), conducting open source investigations where required., • Answering escalations from Investigators and other colleagues from across the business, and, if required, escalating these further to Ops Analysts., • Coaching colleagues on our FinCrime Screening tasks including supporting our global partners., • As a subject matter expert in the domain that you work you will proactively use your own experience to improve the knowledge, skills, behaviours or performance of others., • Driving team morale by being positive and enthusiastic. Helping to motivate others and make the working atmosphere enjoyable and supportive. We’d love to hear from you if… • You have solid experience in fighting financial crime, specifically around customer due diligence and enhanced due diligence., • You have a good understanding of PEP’s, Adverse Media and Sanctions screening., • You are confident in using open source information to inform your reviews and investigations., • You are a strong team player and able to work effectively with colleagues with a range of backgrounds and experience levels, providing actionable specific feedback to investigators and their managers., • You are developing a solid understanding of UK legislation, regulations and industry guidance around economic crime and keep up to date with emerging risk and trends in financial crime., • You have great time management skills, you are flexible, and you can work with limited supervision You’ll really stand out if: • You are able to articulate the financial crime threats facing fintechs and the banking sector., • You have previous experience approving or signing-off customer due diligence reviews prepared by colleagues., • You hold or are working towards an appropriate qualification in financial crime or a relevant subject e.g. ICA, ACAMS, • You have experience working in a regulated bank in financial crime screening and customer due diligence (CDD), specifically in payments or sanctions screening, high-risk customer enhanced due diligence (EDD), or politically exposed persons (PEPs). Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you! What’s in it for you £29,450 - £37,250 ➕ Incentive Awards tied to your performance We guarantee to approve time off on your birthday if it falls on a day you’re scheduled to work and it’s outside of your training period. This role is remote based in the UK £1,000 learning budget each year to use on books, training courses and conferences. We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more!_. The application journey has 3 key steps • Application questions - Please take your time to fill these out, we read them all., • Recruiter Call (30 minutes, video call), • Technical and Values (60 minutes, video call) Please note we will only close this role once we have enough applications for the next stages. Please submit your application asap to avoid any disappointment. #LI-Remote

Commercial Sales Manager- Regional House Builder Team Field-based role (West Midlands, Wales, South West) Competitive Salary & Benefits, plus Company Car & Bonus At Marshalls Bricks and Masonry, we have over 100+ years of expertise in designing and manufacturing bricks, walling and masonry. We’re a major supplier to the construction industry of 120 million great quality bricks a year! Since the millennium, with the investment in new manufacturing facilities and techniques, our concrete bricks have evolved beyond recognition to now become a real alternative to traditional clay bricks, and are more environmentally friendly. We're part of the Marshalls Group, a Superbrand since 2010 and a successful FTSE 250. So, what's the mission? We're looking for a Regional Sales Person which for our Bricks & Masonry division is known as a Commercial Manager. This is a Sales role (no direct reports), you will have responsibility for identifying sales opportunities and nurturing relationships. You'll develop your own effective Business Plan to achieve sales budgets, taking responsibility for improving the efficiency of our sales processes and the monitoring, reporting, and achievement of KPI’s. In addition, you'll support our pricing structure. The job will include attending regular meetings across your region and preparing monthly, quarterly, and yearly forecasts to support planning. Reporting directly to the Trading Director of the Regional House Builder Team, this is a high-impact role with responsibility for driving growth and profitability across some of our most important customer relationships. This is a results-driven sales role where your expertise in developing and managing trading agreements will be crucial to maximising outcomes that align with our wider business objectives. You will also represent the business at customer events and reviews, strengthening long-term partnerships and ensuring our presence is both valued and influential. At the same time, you’ll play an active role in shaping the wider sales strategy, helping to define initiatives that deliver sustainable growth and secure the company’s success for the future. This role carries the responsibility to maintain and grow, in line with ambitious business and budget expectations, sales of external bricks and masonry products for the division. This is a very productive area that has shown excellent growth in the previous five years, and this momentum needs to be carried forward with ambitious growth targets going forward What are the mission-critical skills? • Proven & successful experience in an external sales role within the construction sector, • Strong experience within the Regional Housebuilder & construction sector, with an existing network of industry contacts is desirable, • Experience in the Bricks & Masonry market (or wider construction industry) is highly desirable, • Proven track record of exceeding sales targets and driving profitability, • Strong relationship-building and stakeholder management skills., • Expertise in negotiating and contract management skills with the ability to secure favourable trading agreements., • Commercially astute with strong financial and data analysis skills., • Excellent communication & presentation skills, problem-solving abilities. You will be Confident and persuasive with both internal and external stakeholders., • Ability to quickly learn new ranges and understand bricks & masonry routes to market., • Full driving licence required. What's in it for you? This is an incredibly exciting opportunity to play a key role in transforming the housebuilding sector. At Marshalls Bricks & Masonry, we’re leading the way by offering innovative concrete bricks as a sustainable, reliable alternative to traditional clay. As part of our Regional Housebuilder Team, you’ll be at the heart of this shift, helping us grow market share and strengthen partnerships. Benefits _Join us and let's create a future where your skills and ambitions can flourish. Benefits include: • Bonus, • Company Car, • Guaranteed Christmas holidays, • Development opportunities, • 34 days per annum or the equivalent in hours (inclusive of bank holidays) (35 days in Scotland), • Health care cash plan – support with Dental, Optical, Prescription costs and many more!, • Enhanced Maternity, Paternity, and Adoption pay and leave, • 5% employer-matched pension scheme, • Cycle to work scheme, • Employee discount on Marshalls and Marley products, • Retailer discounts, • Marshalls Wellbeing Centre – move, money & mind, • Share purchase scheme, • Life assurance More about Marshalls Our operations are organised into three distinct divisions: Landscape Products, Building Products, and Roofing Products Marshalls Landscape Products stands out as the leading UK manufacturer of high-quality natural stone and innovative concrete hard landscaping products. We cater to the construction, home improvement, and landscape markets, offering superior solutions. Marshalls Building Products serves as a reliable supplier of concrete drainage products, concrete bricks, ready-to-use mortars, and aggregates. Marley Roofing Products is recognised as a leader in the manufacturing and supply of pitched roofing systems. Our product range includes clay and concrete tiles, timber battens, roof-integrated solar solutions, and various roofing accessories. Although divisional, we work as one Marshalls team. We're particularly proud to have paved every location on the Monopoly Board! To find out more about Marshalls, please visit our website: _ Equal Opportunities Whoever you are and whatever your background, you’ll find a fair and supportive workplace. You’re unique and we want you to bring every part of who you are to work, every day. We’re committed to ensuring equal opportunities for everyone. To us, this is more than a legal, moral, or ethical necessity – it’s the right thing to do! We want our team to reflect the diverse nature of society and the communities we serve. Marshalls is a workplace where you’re valued for the contribution you make, and where you can grow and develop by being entirely yourself! Closing Date 10am Friday 17th October 2025 #INDHP

Salary: £25,000 per annum (£25,500 on probation pass) Role type: Permanent Location: Remote First with requirement to attend an office day in Peterborough once a month Reports to: Repairs Manager, Operations About Hometree Join Hometree Group and be at the forefront of transforming the residential energy landscape. Founded in 2015, Hometree began its journey in the home cover market. Today, we are spearheading the shift towards a future where home energy systems are decentralised, digitised, and reliant on renewable sources such as heat pumps, solar panels, batteries, EV chargers, and smart controls. This innovative approach is not just about sustainability; it's about empowering homeowners to manage their energy more efficiently and cost-effectively, thereby setting new standards in energy consumption. We operate across three dynamic divisions: Financial Services: Here, you'll contribute to offering flexible financing options that make it feasible for homeowners to embrace renewable energy technologies and make essential upgrades. Energy Services: Be part of our extensive network of local installation businesses that equip homeowners with the cutting-edge, sustainable energy solutions necessary for reaching net-zero emissions. Home Services: Help maintain the comfort and functionality of homes with comprehensive coverage plans that protect the essential hardware in the home. At Hometree Group, we are committed to guiding UK homeowners on their journey towards more sustainable energy solutions, and we need passionate individuals to support them at every step. Join us during this exciting time, and play a pivotal role in a business that supports sustainable homeownership in alignment with their readiness and needs. Key Achievements 🏆 £85m+ Capital Raised - We’ve raised over £85m to-date from leading global investors including Legal & General Capital and specialist energy VCs 🏆 6 Acquisitions - We've expanded our operations by acquiring four key companies across financing (Hometree Finance - formerly Bewarm), home cover (Your Repair) and installations energy services (GreenGenUK, Geowarmth, The Little Green Energy Company and IMS) 🏆 100k Homes Covered - We cover over one hundred thousand homes across the UK 🏆 280+ Employees - We have over 280 passionate employees transforming the industry across the Group, one home at a time The Role We’re looking for organised, proactive individuals who thrive in a fast-paced, evolving environment. The Repairs Team is central to our operations, managing customer repair requests across heating, plumbing, electrics, and appliances. Acting as the key link between customers, engineers, and suppliers, you’ll ensure issues are resolved efficiently and cost-effectively. While we work remotely, you’ll need to be based in or near Peterborough to attend monthly in-person team meetings. Shift patterns available Full time (37.5 hrs) 7.5 hour shifts on rotation, with working hours between 8:00-19:30 (including 1 full weekend in 3-4 on rotation). Responsibilities: Scheduling: Schedule appointments for engineers to attend customers’ properties to evaluate and resolve problems, liaising with both engineers and customers to find a suitable time. Inbound Calls: Take inbound calls from engineers on-site to assist them with their queries and provide live support. You might be required to take customer calls depending on the demand and the business requirements. Cost control process: Work through the cost control process with engineers, ensuring that repairs are completed efficiently and economically. Appointment scheduling: Check appointments are taking place as scheduled, and where they are not, update the customer and reschedule at the earliest opportunity. Assess engineer reports following the completion of a visit to determine next steps. Ordering: Order parts when needed, scheduling subsequent engineer visits where necessary to complete a fix. Outbound Calls: Make outbound calls to keep customers informed as to the status of their claim through each step until it has been resolved to their satisfaction, and communicate claim rejections to customers, explaining the reasons and exploring alternative solutions if applicable. Support: Support other operations teams when they reach out to get more information on repairs or claims. Collaboration: Work with our Network team to keep them informed about our engineers’ needs and requests and work with our Tech and Product teams to improve existing processes and tools and improve the automation of our processes. What we’re looking for Our ideal colleague will exhibit all of the following attributes: Experience: 12+ months working in a fast-paced Operations team with high volumes and multiple systems. Organisation: Highly organised and able to prioritise operational tasks for the best customer output. Initiative: A self-starter with a customer-centric mindset who gets a kick from resolving customers' problems. Decision-making: Confidence in making decisions and clearly communicating the reasoning and process behind the outcome. Discipline: Disciplined and organised with a keen eye for detail and an ownership mindset, ensuring no stone is left unturned in delivering great service. Multitasking: Enjoy multitasking and comfortable switching between calls, emails, systems, and tasks. Interpersonal skills: Strong interpersonal skills with an engaging and empathetic manner when communicating on the phone, in person, or in writing. Resilience: Resilient and able to handle difficult situations calmly and assuredly with customers over the phone, working to find the best outcome. Team player: Positive attitude, enjoys working collaboratively to resolve issues, and stays calm and focused on resolving the issue for customers and engineers. Extra Credit: Similar experience in insurance, maintenance and repairs company Our Recruitment Process: Please amend the below to the interview process you have for this role. Initial Call: Start with an introductory call with our Junior Talent Acquisition Specialist to discuss the role and your potential fit. (30 mins) Skills-Based Interview: Engage in a detailed discussion about your past experiences with our Repairs Manager (1 hr) Final Interview: Final interview with a member of senior management or our senior leadership team (30mins) We have an ever expanding list of benefits that currently includes: 33 days holiday inclusive of bank holidays pro rata plus your an extra day for your birthday Flexible remote working - with requirement to attend our Peterborough office on a monthly basis Free boiler & home emergency cover with Hometree plus 40% discount for friends & family Discounted gym membership across over 100 UK gyms (independent and chains) and free fitness, wellness and nutrition apps. £300 Home office allowance Support for your mental health and wellbeing via _ Menopause support from _, including friends & family access Cycle to work scheme Regular team socials including Summer and Winter parties. FCA Code of Conduct At Hometree, we prioritise ethical conduct and regulatory compliance. As a regulated financial services organisation, we operate under the strict guidelines and regulations set forth by the Financial Conduct Authority (FCA). We are committed to maintaining the highest standards of integrity and professionalism in all aspects of our business. As a prospective member of our team, you will be expected to fully embrace and adhere to the FCA Code of Conduct obligations. These obligations are designed to ensure the fair treatment of customers, the preservation of market integrity, and the promotion of healthy competition within the financial services industry. Equal Opportunity Employer At Hometree, we are committed to creating an inclusive and representative environment. We know that different experiences, perspectives and backgrounds make for a better workplace and a better planet. Together, we celebrate differences and promote a culture where you can bring your full self to work. We promise to give you the same opportunities as everyone else and we won't discriminate against you at any point in the hiring process or the working day. This includes how we source talent, our interview process, our conditions of employment, feedback and everything in between.

Customer Service Advisor • Home Based / Remote working, • Salary - £26,000, • Full time / 40 hours per week A well known and established brand is looking to grow their customer service team and offer their new advisors the opportunity to work from home. We are looking for exceptional Customer Service Advisors to provide the best customer support experience. The role is full time, working a 40 hour week Monday - Friday on a shift basis between the hours of 8am - 7pm plus occasionally working on a Saturday morning (additional hours paid in lieu) with full equipment provided. The Key Duties & Responsibilities include: • Taking inbound calls, emails or messages dealing with a variety of customer service queries, • Accurate recording of information onto a live system, • Resolution of customer enquiries (oral and written) based on competent working knowledge, • Query handling in response to customer requests with the support of clear information and processes, • Striving to provide a professional service at all times, • Identify and implement process improvements in immediate area of work responsibility in order to improve output and customer service Skills & Knowledge Required: • Excellent customer service skills with an excellent telephone manner and the ability to communicate clearly and precisely, • Experience working within a fast paced contact centre environment (must have taken upwards of 70 calls a day), • Experience working to contact centre metrics such as average handling time, call volumes etc Benefits: • Private health care (for you and dependants), • Employee assistance programme including, cashback for treatments, GP line, advice line, • Group life assurance, • Additional leave purchase scheme, • Discounted home and travel insurance, • Mortgage advice service, • 23 days annual leave + UK bank holidays This is the perfect opportunity to develop your career with a growing company and be part of a supportive and friendly team. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Join the RAC as a Mobile Vehicle Technician in our SMR Division - a new era of mobile repair. • A competitive base salary of £40,178, with on-target earnings of up to £52,000, • A guaranteed overtime option to increase your base salary to £44,385, plus additional overtime and bonus opportunities, • 40 hours per week, with core hours from8:30 am to 5:00 pm, and 1 in 4 Saturdays. A Different Kind of RAC Role: Welcome to SMR The RAC is known for roadside rescue - but this isnt that. Our Service, Maintenance & Repair (SMR) division is a newer, fast-growing part of the RAC, built to deliver planned, structured repair and servicing directly to members - from their driveway to their workplace car park. There are no emergency callouts, no unpredictable shift patterns and no roadside recoveries.Instead, youll work through a scheduled list of jobs, with the time, tools and support you need to do quality work. Where youll work Youll be part of the Edinburgh cluster, covering areas like Edinburgh (City Centre & Suburbs), Livingston, Bathgate, Dalkeith, Musselburgh, Haddington, Penicuik. Youll be out on the road in your local area, working through a clearly planned schedule of appointments - no reactive callouts, just organised, pre-booked work where you can focus on doing the job properly. What to expect Your day starts with a clear digital schedule. Each job is pre-booked, with the member expecting you.Youll carry out: • Routine servicing, • Diagnostics using advanced mobile equipment, • In-depth repairs youd normally complete in a workshop, • Member advice and recommendations based on your inspection, • Vehicle safety checks aligned to RAC standards And because SMR is structured, youre not reacting to breakdowns - youre delivering planned work that you can prepare for. From day one, youll have everything you need: a fully equipped RAC van, fuel card, uniform, full tool set and advanced diagnostics. Youll use your technical skill and problem-solving ability to get people moving again; safely, quickly and confidently. Why SMR is different (and why techs love it) • Planned appointments instead of emergency responses, • Consistent workflow instead of unpredictable demands, • In-depth repairs, not roadside temporary fixes, • Time to do the job properly, with support and parts ordering built in, • Clear schedules using RACs mobile service platform Its the ideal role for techs who want variety and independence without the reactive nature of Patrol. What youll need... Either: NVQ Level 2 qualification in Light Vehicle Maintenance (or equivalent) with 2+ years experience or 5+ years experience as a Vehicle Technician/Mechanic and A full UK driving licence with fewer than 6 points No CV required when you apply and it takes just 5 minutes it's easier than ever to start your journey with us.As a Mobile Mechanic at the RAC, youll get benefits that go the extra mile: • Earnings That Motivate- enjoy a market-competitive base salary of £40,170, with the opportunity to increase your earnings up to £52,000 through bonuses and premium-rate overtime. A full-time 40-hour week, with MondaySaturday availability (8am8pm), offers flexibility and stability, • Opt-in Guaranteed Overtime -after your first month, you can choose to work extra rest days at £30 per hour. Just one extra day a month could earn you £3,000 more per year on top of your base salary.Two extra days could give you an extra £5,000.It's your choice - more flexibility, more reward., • Tools to Drive Your Future -get started with a free RAC Ultimate Complete Breakdown Service from day one, plus access to a car salary sacrifice scheme (including electric vehicle options) after 12 months, delivering serious tax savings., • Time Off That Matters -enjoy 23 days of holiday (rising to 25 with service), plus bank holidays. We also support work-life balance with paid family leave, flexible schedules, and practical resources to help navigate personal commitments., • Financial Security & Perks -pension scheme with up to 6.5% matched contributions alongside life assurance cover up to 4x salary (10x optional with flex benefits), designed to support you long-term., • Wellbeing That Works for You- our 24/7 confidential support service is available to you and household members aged 16+, offering reassurance whenever you need it., • Extras That Make a Difference- access Orange Savings, our exclusive discount portal with deals across top retailers, holidays, tools, tech and more. After passing probation, youll automatically join our Colleague Share Scheme, giving you a stake in our collective success. Who thrives here? Youre more than just great with tools - youre great with people. Our Mobile Mechanics are the face of the RAC: working on driveways, in car parks, speaking directly with members, and providing reassurance, clarity and high-quality service. You enjoy independence, problem solving and real variety - each job is different. From servicing and diagnostics to in depth repairs and reporting, youre hands-on, adaptable and confident making decisions on the spot. You take pride in using your technical ability to genuinely help people and keep them moving. The role is ideal if you want: ?Independence in a mobile role ?The stability and support of a trusted national organisation ?Ongoing development, including future EV and diagnostic skills ?A role where giving members complete peace of mind is simply part of what you do Were the RAC At the RAC, we dont stand still. With over 125 years of history and 12.5 million members, were on a mission to become the UKs number one motoring services provider. Our culture reflects that ambition backed by a 4.5-star Glassdoor rating, our people know were serious about career growth, recognition, and support. We celebrate individuality and champion every voice. As an equal opportunities' employer, we welcome people from all backgrounds and walks of life its what sets us apart and drives us forward. JBRP1_UKTJ

Shavata Singh is a leading beauty brand specialising in a wide spectrum of unrivalled and bespoke brow and lash treatments with the addition of a premium product range. Our mission at Shavata Singh is to provide friendly, personalised and premium services through a team of highly skilled and creative professionals. We pride ourselves in staying on top of the trends and putting our customers first while striving to exceed our customer expectations. An exciting opportunity is now available for a passionate Brow and Lash Technician to join one of our high-end lash and brow bars in Edinburgh. The standards required for this role are very high as we aim to provide a 5* service with world class standards to our guests. Requirements of the role • Outstanding timekeeping and punctuality., • 2 years brow and lash experience., • Performing a range of treatments including threading, lash lift and lash extensions., • Superior standards of customer service., • Availability to work required over some weekends and holidays., • Smart presentation with excellent communication and speaking skills (essential)., • Excellent up-selling and promotion skills of products and services., • To undertake all training and development in treatment procedures., • General housekeeping duties. Benefits • Working for a recognised, high-end brand, • A warm and positive working environment, • Ongoing exceptional training & self-development, • Premium compensation package, • Flexible hours with a good work-life balance, • Product Allocations, • Free & Discounted Treatments, • Company pension (3% company contribution) About You This is a dream role for a Brow and Lash Technician who prides themselves on 5* customer care and who can deliver exceptional beauty treatments. • Experience working in a professional, customer-facing environment such as beauty, spa or retail., • Values - honest, reliable, friendly, passionate and willing., • A team player with excellent people & sales skills., • A genuine love and passion for beauty, service and people., • Fluent in English. You must be well-spoken and confident in communicating with our guests., • Sales focused with experience meeting retail and service targets, • Ability to deliver top quality treatments with immaculate attention to detail. If you think youve got what it takes to be part of this luxurious brand, then we would love to hear from you! Job Types: Full-time and Part-time available Pay: £14.00 per hour Benefits: • Company pension, • Employee discount, • Referral programme, • Store discount Schedule: • 8 hour shift, • Day shift, • Holidays, • Overtime, • Weekend availability Supplemental Pay: • Bonus scheme, • Commission pay, • Tips Licence/Certification: • NVQ Level 2 Beauty Therapy (required) Work Location: In person JBRP1_UKTJ

HGV Technician Location: Bathgate Shift: 08:00hrs Have you got what it takes to succeed The following information should be read carefully by all candidates. • 17:30hrs, Monday to Friday, but flexibility on hours may be required. Competitive Salary: £20.00ph working 42.5hrs per week. About Us: At Pollock Scotrans Ltd, we take pride in delivering high‑quality logistics and transport services. Our team is committed to maintaining exceptional standards of compliance and operational efficiency. Join us and develop your career in a supportive, growing business, working within our newly renovated workshop. We champion teamwork, encourage continuous improvement, and create an environment where people can thrive. Are you a Skilled HGV Technician? If YES, we want to hear from you! About the role: As a HGV Technician you will: Ensure all vehicles are maintained to a safe and roadworthy standard in line with DVSA & Group requirements. Carry out MOT preparation on Group assets. Ensure that all inspection/service/defect paperwork is completed accurately and in a timely manner. Ensure that high quality repairs are carried out in a cost-effective manner. Keep all workshop facilities, equipment and tools clean, tidy and well maintained. Support central engineering function in identifying failure trends. Keep up to date with developments within the industry and understand changes that may impact the effective operation of the workshop. Have an organised and methodical approach to problem solving with attention to detail Undertake manufacturer training courses as and when required. Take ownership of personal development, seeking assistance & guidance from team leaders. Be accountable for your own time, be efficient and proactive when working within the workshop. Work as part of the wider team and assist others where needed. Requirements: Qualified up to NVQ Level 3 in Heavy Goods Maintenance or equivalent, or proven experience as an HGV Technician or in a similar vehicle maintenance role. Full UK Driving Licence. A proven background in commercial vehicle repairs. Knowledge of commercial vehicle legislation and roadworthiness standards. C or C&E driving licence is desirable, but not essential. Excellent communication skills and the ability to work effectively within a team Why Join Pollock Scotrans Ltd? Competitive Salary: £20ph, working 42.5 hours per week. Shift Hours: 08:00hrs • 17:30hrs, Monday to Friday, but flexibility on hours may be required. Overtime: Overtime rate = £28.98ph. PLUS: You will receive £10.00 per shift, when on standby rota basis. For each call out you will receive £20.00 call out charge. Any hours worked on call out, you will receive £28.98ph. Training: Monthly Courses for a variety of areas. Benefits: Additional holiday purchasing scheme , Retail discounts with Circular Benefits , Retail Trust Wellbeing Support , and more. Career Growth: Explore opportunities for professional development within our expanding business. Company Benefits: Excellent holiday allowance. Life assurance, pension, and sickness scheme . Extras: Christmas Savings Club , Black Circle Tyre Discount , Cycle To Work Scheme , Free Uniform and paid Volunteer Day. Wellbeing Support: Benefit from the Retail Trust Wellbeing Support program. Team Environment: Be part of a strong culture of teamwork and collaboration. How to Apply If you have the drive to be the best and want to be part of a flourishing and ambitious company, apply now! Please submit your application as soon as possible. Due to high volumes of applications, we reserve the right to close adverts before the closing date once we have received sufficient applications. Eligibility : Applicants must be eligible to work in the UK with no restrictions. Proof of Right to Work will be required at the interview stage. Contact Us : For any queries, please contact our Recruitment Team at . Our team is available Monday to Friday, 08:30hrs • 17:00hrs. Note to Recruitment Agencies : We prefer to recruit directly but have a Preferred Supplier List for when we need assistance. xjlbheb Well be in touch if we need you. *Subject to terms and conditions.

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And youll also earn one day of paid holiday for every 10 days you serve. Youll even get to take part in Army sports, like skiing, orienteering, and target shooting, and travel the world on adventurous training exercises. Get paid to spend your spare time learning transferrable skills and experiencin

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