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  • Bartender
    Bartender
    hace 3 días
    £12.75 por hora
    Jornada parcial
    Watford

    Reporting to: Restaurant & Bars Manager send your cv here. Purpose of Role To deliver a consistent high quality Food & Beverage service to all guests maximising on all sales opportunities. You will ensure delivery of great customer service at best possible cost within brand guidelines and satisfying legal requirements. Personal Specification · Enjoy working and dealing with the public and being part of a team. · Confident, pleasant and an excellent articulate communicator; able to stay calm under pressure and remain courteous when dealing with difficult situations. · Must be efficient, organised and self motivated. · Have a good personal standard projecting a professional image at all times. Your key tasks reflect your contribution to our four core objectives; which are people, customer, profit and sales. Key Responsibilities People • Attend service briefings at the beginning of each shift and a handover at the end of each shift, • Build productive working relationships with guests and staff · Ensure clear and accurate communication between departments to allow all requests to be met on time and to the expected standard. · Assist in maintaining the cleanliness of the department. • Ensure you deliver service in line with the CELEB service values, ensuring that the Customer experience is truly engaging throughout each and every interaction throughout their stay, • Wear the appropriate clothing for your role and maintain a high standard of personal grooming, • Ensure all legislative training is adhered to and carried out effectively and efficiently. Customer • To promote a helpful and professional image to the customer, giving full co-operation to any customer requiring attention, • To attend to customer queries and enquiries in a caring and helpful manner and with a commitment to dealing with the issue in a positive way, • To anticipate customer needs whenever possible to enhance the quality of service offered by the Venue, to ensure customer loyalty is maintained, • To ensure the customer is treated correctly, first time, every time, • Ensure all customers receive a warm welcome first time every time, • Handle guest queries and complaints and take the appropriate action to ensure total guest satisfaction is achieved. Communicate any problems to senior management, and liaise with them with complaints beyond your control Profit • To assist in the achieving of weekly, monthly and quarterly goals and targets within the department, • Utilising your product and Venue knowledge, make suggestions to customers to enhance their experience and maximise on upsell opportunities, • To be familiar with and promote other hotels within the group Sales • Actively participate in any revenue and sales activities operated by Hunton Park Hotel plus any specific operational activities Benefits: • Company pension, • Employee discount, • On-site parking Work Location: In person

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  • Chef / Cook
    Chef / Cook
    hace 7 días
    £12.71–£14.5 por hora
    Jornada completa
    Radlett

    Job Description: Small kitchen. Big standards. Real food, made properly. Brass Monkey isn't a chain, and we don't pretend to be. We're an independent speciality coffee shop and art gallery in the heart of Radlett, with a loyal community who come back because the coffee is excellent and the food is honest — locally sourced, fresh, and put together with care. Our menu is deliberately tight. Breakfast and lunch, done properly. No 40-page spec sheet, no microwaves hiding under the counter — just good ingredients treated with respect. We're looking for a Cook / Kitchen Hand who gets it. Someone who takes pride in a plate going out clean and beautiful, even when it's the hundredth one that day. You'll fit in here if you: • Have 2+ years in a proper kitchen and know your way around prep, service, and a deep clean, • Care about consistency — same dish, same standard, every time, • Move with purpose when it's busy, and use the quiet moments to get ahead, • Want to actually talk to the people you work with (we're a small team — no hiding), • Are curious about food and open to throwing ideas into the mix as the menu evolves What you get back: • Competitive hourly rate (£12.71–£14.50, based on experience), • Free lunch every shift and unlimited speciality coffee — the good stuff, • Staff discount on everything else, • Tips, bonus scheme, and a yearly bonus, • Company pension and flexitime where the rota allows, • 8–10 hour shifts, daytime hours (we close in the evenings — yes, really), • A genuine path to grow with us as the business expands The practical bits: Location: Radlett WD7 7AB — you'll need to reliably commute Experience: 2 years minimum in a kitchen / chef / BOH role In-person role, full-time and permanent To apply: Send us your CV and a few lines about the last dish you cooked that you were genuinely proud of. That tells us more than any cover letter. Have a look at what we do: instagram.com/brass.monkey.coffee

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