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  • Maintenance Technician
    Maintenance Technician
    hace 23 horas
    Jornada completa
    London

    Citadines South Kensington London is seeking a confident Maintenance Technician to become part of our Team. Our properties operate 24/7; therefore, the department works on an early or late shift, on a rotating basis. You will report to the Maintenance Manager, supporting towards providing our guests with memorable experiences of the city. As our Maintenance Technician , you will be responsible for: Implementing all policies, standards and procedures for Water Hygiene, Energy Conservation and Control, Fire Prevention and other Safety Programmes, and Effective Preventative and Routine Maintenance Inspections Maintaining and repairing all mechanical service pumps, valves, boilers, calorifiers, AHU and auxiliary plant Maintaining and repairing heating, ventilation and air conditioning equipment as directed Attending fire alarm calls and acting as part of a fire fighting team leader in conjunction with the Duty Manager Accurately recording work, stock levels, shift activities, in the appropriate logs and reporting to senior management when required Processing handover in line with Company guidelines To be successful in the role of Maintenance Technician , we require: Previous experience in a similar role Ability to bring the guest experience to life throughout the hotel Willingness to learn and work with IT systems quickly Strong technical and time management skills A good command of English is essential, a second language is advantageous This is your opportunity to be part of our team as a Maintenance Technician . We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Refer a Friend bonus Employee Recognition Awards Ceremony and company team parties Once you pass your probation, a special staff rate when staying in our European properties Staff incentives when you and your team perform (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us Citadines is a brand of The Ascott Limited. At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. Trading as: Citadines by The Ascott Limited Required skills: Time Management, Multitasking, Organisation Skills, Attention to Detail, Technical Skills, Customer Focus, Team Work, Communication Skills, Problem Solving

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  • Barista
    Barista
    hace 8 días
    Jornada completa
    Richmond

    Location: Kew Village Start Date: Immediately Salary: Competitive, hourly rate About Us: A fresh culinary chapter is beginning in the heart of Kew. We are an ambitious new opening focusing on a vibrant brunch service by day and a sophisticated small plates menu by night. Our mission is to blend artisanal ingredients with creative flair in a high-energy, beautiful space. We are building our founding front-of-house team from the ground up, and we know that a flawless daytime experience starts with an exceptional barista. The Role: Barista We are looking for a passionate, skilled, and hospitality-driven Barista to join our founding team. As the face of our morning and daytime service, you will be responsible for crafting premium specialty coffee, managing the hot drinks station, and delivering a warm, welcoming experience to the Kew community. You will work in a supportive, fast-paced environment where your craft is valued and your personality can shine. Key Responsibilities: • Coffee Craft and Consistency: Dial in espresso recipes daily, texture milk to a silky micro-foam standard, and pour high-quality latte art consistently under pressure., • Bar Management: Keep the coffee station, grinders, and espresso machine spotlessly clean, organised, and fully stocked throughout the shift., • Guest Hospitality: Greet guests warmly, take orders accurately, and share your knowledge of our coffee blends and daytime menu with enthusiasm., • Workflow and Speed: Maintain a fast, efficient workflow during peak morning rushes without compromising on drink quality or presentation., • Hygiene and Maintenance: Execute daily and weekly deep-cleaning protocols for the espresso machine (backflushing, steam wands, grinders) and comply with all food safety regulations., • Team Collaboration: Work seamlessly alongside the floor and kitchen teams to ensure food and drinks are served smoothly together. Requirements: • Proven experience working as a barista in a fast-paced specialty coffee shop or premium restaurant environment., • Solid technical skills, including espresso extraction, milk texturing (dairy and plant-based), and basic latte art., • A warm, engaging personality with a natural passion for customer service and local community building., • Reliable, punctual, and thrives in a bustling, high-energy morning environment., • Local to Kew or the surrounding Richmond areas is highly preferred. Why Join Us? • Growth and Progression: Be part of a brand-new launch from day one. We value talent and actively prioritse internal promotion as our hospitality group grows., • Premium Environment: Work with top-tier equipment and high-quality artisanal products in a beautifully designed, modern space., • Culture and Rewards: Competitive hourly pay, a fair share of the service charge, and a focus on building a sustainable, respectful, and friendly team culture.

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  • Restaurant Floor Manager - Agile
    Restaurant Floor Manager - Agile
    hace 6 días
    Jornada completa
    London

    Job Description: Restaurant Floor Manager at Hotel California Welcome to Hotel California , a fictional boutique hotel nestled in the heart of London, where cutting-edge AI technology meets unparalleled hospitality. We’re not just a hotel—we’re an experience, dedicated to crafting the ultimate guest journey through innovation, warmth, and a touch of magic. Recognized as one of the top places to work in hospitality, we put people—our guests and our team—at the heart of everything we do. Since opening our doors, Hotel California has redefined luxury with a modern twist, blending timeless charm with the latest AI-driven solutions to anticipate and exceed every guest’s needs. From our AI-powered concierge that personalizes each stay to our smart dining spaces serving up culinary delights inspired by London’s vibrant culture, we’re all about creating moments that linger long after checkout. And it doesn’t stop there—our commitment extends beyond our walls. We partner with local charities, plant trees across the UK, and, through our Stay for a Cause initiative, donate 50 meals to children in need for every shift you work. As of March 2025, we’ve provided over 25 million meals and counting! How We’ll Support You At Hotel California , your well-being is our priority, both on and off the clock. We’ve designed our support around four key pillars: Financial Free weekly wage advances and emergency cash support. Access to savings tools and financial health planning powered by AI insights. Up to 50% off stays and dining at Hotel California for you, friends, and family, plus a California Gold Card with a monthly allowance to treat your loved ones in style. Mental & Physical All Californians (Managers) are trained in mental health support and First Aid. 24/7 confidential helpline for you and your household, available 365 days a year. Healthcare cash plan and free monthly fitness sessions (think AI-guided yoga or spin classes in our smart gym). Sports fan? Join our California Cricket League —an in-house tournament with a grand finale at Lord’s! Social We love bringing our Hotel California family together! You’re invited to: California Dream Fest (our summer celebration for team and families). A legendary Christmas party under the stars. Regular team events across the hotel, from mixology nights to AI-tech showcases. After 5 years, embark on our London Calling Bootcamp —a once-in-a-lifetime guided tour of London’s hidden gems with our founders (over 200 Californians joined last year!). What to Expect Salary : £42,000 - £45,000 per year (inclusive of service charge), paid monthly. Schedule : Full-time across 5 days, with Monday-Sunday availability. Our AI-optimized rotas ensure a mix of daytime and evening shifts—no endless late nights here! Training : Access to award-winning, AI-enhanced development programs from day one. Last year, we promoted 211 team members! Holiday : Standard paid leave (including service charge), with Hotel California closed on Christmas Day and Boxing Day. Got kids? Take an extra day for their first day of school. Style : No stiff uniforms—smart casual and comfy is the vibe (trainers welcome!). Do You Have the California Spirit ? At Hotel California , we believe true happiness comes from giving your best to others. We call it the California Spirit —going beyond service to genuinely care for our guests and team, powered by the latest AI tools to make every interaction seamless and special. We’re searching for a Floor Manager to join our London haven. Our Californians (Managers) are the heartbeat of our operation, ensuring every guest feels like they’ve stepped into a world of wonder. With AI assisting everything from real-time guest preferences to team coordination, you’ll lead with heart and precision. On busy nights, you’ll manage wait times of up to 90 minutes with charm and empathy, supported by a team of 40-50 California Crew members and fellow Californians , all working in sync thanks to our smart systems. You’re empowered to make bold decisions, ensuring our California Spirit shines through in every moment. And the perks? Competitive pay, incredible benefits, and events like our Californians’ Day Out and epic Christmas bash—our way of saying “thank you” for making 2024 our best year yet! What We’re Looking For As a Floor Manager at Hotel California : You’ve been a Senior Assistant Manager or Assistant General Manager in a high-volume, tech-savvy hospitality setting for the past few years. You’re obsessed with excellence, eager to thrive in an environment that blends AI innovation with human connection. You’ve got an eagle eye for detail, keeping standards sky-high and every shift running smoothly. You’re a natural leader with a big heart, passionate about coaching and growing your team. You live to make people happy—guests and crew alike—turning first-time visitors into lifelong fans. Join the Hotel California Family Everyone’s welcome here. We’re proud to foster an inclusive, diverse workplace and encourage applications from all backgrounds, identities, and experiences. Ready to bring your California Spirit to life with the power of AI? Apply today and help us create the ultimate guest experience in the heart of London!

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  • Production Kitchen Chef (CDP Level)
    Production Kitchen Chef (CDP Level)
    hace 13 días
    £14 por hora
    Jornada completa
    London

    We are seeking a passionate, skilled production kitchen chef with a love for plant-based cuisine to join our dynamic team at Planthood! This role involves cooking and food production, alongside supporting our kitchen management with key operational tasks, including stock management and daily temperature checks. We are a high-growth company that’s served around 4 million meals since 2020 and earned top ratings on Trustpilot. This is an exciting opportunity to grow your career with us as we continue to expand. Role Responsibilities: • Daily kitchen operations, working closely with other chefs to ensure all meals meet our high standards for taste and quality., • Following HACCP and food hygiene procedures., • Engaging in hands-on, physical tasks that involve heavy lifting and frequent movement throughout the shift Ideal Candidate Will Bring: • Solid cooking skills and experience as a chef in a fast paced production kitchen environment., • Great attention to detail with a commitment to high standards., • Strong communication skills, and ability to work well in a team., • Passion for plant-based food, with a positive and solutions-oriented mindset., • Physical stamina, prepared for the physically demanding nature of the role, including heavy lifting (up to 20kg). Requirements: • Experience: At least 2 years in prep and cooking., • Education: Secondary education required, • Language: Fluent spoken and written English, • Certifications: HACCP Level 2 & Food Safety Certification (Preferred), • Eligibility: Proof of eligibility to work in the UK Job Details: • Location: Leyton, London, • Shift Pattern: Must be available to work shifts including Saturday & Sunday. Shifts between hours of 8am and 8pm., • Salary: £14 starting., • Benefits: Free on-site meals, generous holidays, pension scheme, and excellent work-life balance If you're excited about this opportunity but don’t meet every requirement, we encourage you to apply and share what unique skills you bring to the table.

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