Our Chefs/Team members have full responsibility for preparing our food offering to the highest quality and standards. Key Responsibilities ● Ensuring that the kitchen is set up and ready for each service with the right amount of prepared Pasta Sauces and other ingredients that ensure the right amount for quick service but does not negatively impact food costs i.e. wastage. Including preparing par levels in the pre-prepared cold delivery fridge ● Wear a full smart clean uniform to the brand standard at all times whilst on shift and protective clothing as required. ● Ensure the full Pasta Evangelists Standard is adhered to, thereby ensuring our Pasta and other Products are kept to the highest possible standard for Best product quality to our customer. ● To ensure that the kitchen is exceptionally clean and complies with all Health and Safety / Quality and Safety regulations. ● To keep an eye on the Availability and Inform the Team leaders and wider team in advance. ● Document and keep a record of information on food as appropriate to the company policy and effective date labelling and make sure stock rotation principles (FIFO) are fully adhered to. ● Ensure that all par levels are maintained. ● Ensure any food wastage is recorded accurately. ● Utilise the SOP to maximise the quality and speed of food readiness. ● For all equipment i.e. Fridges, Pasta Boiler, Ovens, Microwaves etc ensure that the right temperature records are kept and the correct procedures are followed for safe food handling. ● Ensure all equipment is maintained to the SOP standard. E.g. Kitchen management system, oven, fridges, freezers etc. ● Preparing and cooking food to the highest of standards and complying with the preparation of all food that meets Pasta Evangelist’s requirements as laid out within “How to Cards” ● Ensure all food is prepared quickly, in the correct order, to the How to Card standard and in line with all SOP’s. ● Full Checking deliveries into the Store and reporting any issues to the Team Leader/ Manager. To Ensure that all deliveries are Received & stored appropriately and storage requirements are adhered to. ● Full Operating the wash-up area effectively and ensuring any equipment used is thoroughly cleaned. ● Full Use correct signage whilst cleaning is taking place. ● Full Ensure that all rubbish is disposed of correctly at all times, following the company waste management processes in relation to recycling and adhering to Local Authority requirements. ● Reporting of any equipment defects quickly to Team leader or Area Manager. ● Full Ensure that all close down kitchen procedures are followed and that the kitchen is always clean and prepared as possible for the next shift. ● Full Regularly organise pest checks and report any concerns to the Team leader and higher management. Who are you: ● You have knowledge of safe food handling, storage, and preparation techniques to prevent foodborne illnesses (preferable). ● You are familiar with basic culinary techniques such as chopping, slicing, dicing, and measuring ingredients. ● You have the ability to work efficiently in a fast-paced environment, prioritise tasks, and manage time effectively. ● You are meticulous and detail-oriented when it comes to food preparation, cleaning, and maintaining kitchen organisation. ● You have the ability to work well as part of a team, communicate effectively with colleagues, and follow instructions from the Team Leader and/or Area Manager. ● You are willing to adapt to changing situations, work schedules, and tasks as required in a dynamic kitchen environment. What we can offer: ● £11.44 per hour - £12.44 per hour from 12.00am onwards. ● Monthly bonus according to site performance. ● Join a dynamic, fast-moving & diverse team ● Regular team socials and pasta tastings ● Free Pasta Evangelists products ● Free Italian lessons ● Referral bonus Scheme ● Discounted gym membership ● Cycle to work scheme ● Development Opportunities - you can grow inside the business. Who we are: Pasta Evangelists was born seven years ago out of a desire to become the authority in fresh pasta. We’re on a mission to reimagine and elevate pasta as a category, which is worth a staggering £3.8bn yet has seen little innovation for decades. Since launching our original fresh pasta recipe kit service in 2016, we have built a cult following of British pasta lovers – our Evangelists – who are passionate about discovering the breadth and variety of pasta, as well as the irresistible stories behind it. Today, Pasta Evangelists is backed by Barilla (the world’s biggest pasta company) and is proud to be the UK’s biggest pasta brand by revenues, as well as one of the UK’s fastest-growing startups. In addition to our website, our recipe kits are also available for customers to purchase through major online retailers like Ocado & Amazon Fresh. Londoners can also treat themselves to fine Italian dinings at our high-end Harrods Pasta Bar, or learn to make our signature dishes from scratch at our viral Pasta Academy, where we welcome thousands of pasta lovers every month. Most recently, we’ve been busy disrupting Britain’s pizza-centric Italian takeaway market with a brand new fresh pasta takeaway concept, available on pastaevangelists.com as well as major delivery players like Deliveroo, UberEats and JustEat. With more than 40 kitchens across the UK, we’re expanding coverage to new cities on an almost weekly basis (including our first openings in Scotland and Wales!). We've also opened the UK's biggest pastificio (which, in Italian, means pasta factory, but 'pastificio' better reflects the type of fresh, artisanal pasta we produce) in Acton, West London, allowing us to make ever more exciting and ambitious pasta and sauces for our customers. Given our ambitions, we are looking for exceptional professionals to lead our business through its next growth chapter.
Location: London, UK Company: Stanley Ley About Stanley Ley: Stanley Ley is a renowned provider of high-quality legal wear and accessories, serving professionals in the legal field. We pride ourselves on our commitment to excellence and exceptional customer service. Job Summary: We are seeking a detail-oriented and organized Administrative Assistant to support the daily operations of Stanley Ley. The ideal candidate will handle administrative tasks, assist with customer service, and ensure smooth functioning across the business. Key Responsibilities: Administrative Tasks: • Manage and organize company documents, files, and records. • Handle correspondence, emails, and phone calls professionally and efficiently. • Schedule appointments, meetings, and maintain calendars for senior staff. • Process invoices, payments, and basic bookkeeping tasks. • Order and maintain office supplies. Customer Service Support: • Assist customers with inquiries, both in-person and via phone/email. • Ensure a professional and welcoming environment for clients visiting the store. • Handle customer complaints or escalate them to the appropriate department. Operational Support: • Coordinate with suppliers to track orders and deliveries. • Assist in preparing reports, presentations, and spreadsheets. • Support the management team with ad-hoc tasks and projects as needed. • Ensure compliance with company policies and procedures. Requirements: • Experience: Previous experience in an administrative or assistant role preferred. • Skills: • Excellent written and verbal communication skills. • Proficiency in Microsoft Office Suite (Word, Excel, Outlook). • Strong organizational and multitasking abilities. • Attention to detail and accuracy. • Ability to handle sensitive information with confidentiality. • Personal Attributes: • Professional demeanor and a positive attitude. • Ability to work independently and as part of a team. • Customer-focused mindset. What We Offer: • Competitive salary. • A supportive and collaborative work environment. • Opportunities for professional development and growth. • Discounts on company products. How to Apply: Please send your CV and a cover letter detailing your suitability for the role.
As Assistant General Manager, you will work alongside the General Manager to oversee daily operations and lead the Amber team. This role requires a hands-on management style, strong understanding of restaurant operations and cost control. You will be ensuring high service standards, team engagement, and operational efficiency. This position demands strong leadership, problem-solving skills, and most importantly passion for hospitality and to never compromise when it comes to quality. Key responsibilities Oversee daily restaurant operations alongside the General Manager, ensuring smooth service and high hospitality standards. Inspire, train, and support the team, fostering a positive and professional work environment. Maintain an exceptional guest experience, ensuring top-quality food, drinks, and service. Support financial performance by assisting with cost control, and revenue growth. Work closely with the kitchen and bar to maintain quality, consistency, and efficiency. Assist with recruitment, training, and staff development to build a strong and engaged workforce. Ensure full compliance with health & safety regulations, licensing laws, and company policies. Implement operational improvements and contribute creative ideas to enhance efficiency and guest satisfaction. Key requirements Minimum 2 years of experience as an Assistant General Manager, Restaurant Manager, or Supervisor role in a high-quality food and beverage restaurant. To be flexible in terms of hours and days to work. Passion for creating outstanding guest experiences and delivering exceptional service. Strong understanding of restaurant operations, cost control, and revenue management. Ability to train, mentor, and motivate a team while fostering a collaborative work environment. A proactive mindset with the ability to handle challenges and find effective solutions. We offer a competitive salary and a balanced life. Your hourly wage will be between £18 - £21 per hour, including Tronc. You will work on a mix of shifts and an average 40-45 hours per week including weekends.
Job Description: As a Food & Beverage Steward at a 5-star luxury establishment, you will be responsible for delivering exceptional service to our guests, ensuring their dining experience is nothing short of perfection. Duties: Provide excellent customer service in line with 5 star standards and Leading Quality Assurance standards. Serve breakfast, lunch, and dinner daily, including cleaning, setup, and maintenance tasks. Maintain the pantry by washing dishes and assisting with restaurant preparations; perform daily, weekly, and monthly cleaning tasks per EHO guidelines. Serve drinks and canapés in the Observation car, provide afternoon tea service, and prepare welcome-back drinks. Set up tables with linens, silverware, and glasses. Inform guests about daily specials and offer menu recommendations. Upsell additional products when suitable. Serve food and beverages promptly. Ensure dishes and kitchenware are clean and well-presented; report any issues. Maintain a tidy dining area and adhere to all health department regulations. Assist with general onboard duties, including greeting guests and helping with luggage. Stay knowledgeable about all services, food, and beverage items and broader company offerings. Follow purchase and stock control directives from management. Maintain guest areas and related spaces, using established systems to record actions taken. Adhere to HACCP, Food Hygiene Good Practice, Cleaning Controls, Pest Management, Health & Safety systems, and other rail-related practices. Act in an environmentally conscious manner in all tasks. Conduct yourself professionally and courteously with all guests, employees, and the public. Uphold the highest standards of integrity and meet minimum performance standards. Dress appropriately for work and maintain a professional appearance. Attend and complete mandatory training as assigned. Maintain confidentiality of company, customer, and employee information as required. Compliance & Health & Safety Responsibilities: Work safely to avoid harm or injury to yourself or others. Promote Health & Safety within your department and ensure compliance with directives. Adhere to all company policies and procedures, including Health & Safety, Financial, IT, and HR guidelines. Follow the company Code of Conduct and report any breaches or potential breaches through appropriate channels.
IMMEDIATE START. FULL TIME AND PART TIME POSITIONS AVAILABLE. Barista experience preferred however full training can also be provided About Us: We are a local, independent, family-owned cafe dedicated to providing exceptional coffee and a warm, welcoming atmosphere to our community. As a valued member of our team, you will play a key role in delivering outstanding customer service and contributing to the overall success of our cafe. Position Overview: We are looking for a qualified Barista or an experienced Barista to join our team. The ideal candidate will be passionate about coffee, dedicated to delivering excellent customer service, and eager to contribute to the success of our family-run cafe. As a Barista, you will report directly to the owners and work closely with the team to ensure that every customer has a memorable experience. Key Responsibilities: Prepare and serve high-quality coffee, espresso-based drinks, and other beverages. Maintain an organized, clean, and safe working environment, adhering to health and safety guidelines. Deliver exceptional customer service, greeting customers, taking orders, and ensuring a positive cafe experience. Operate espresso machines and other coffee-making equipment efficiently and safely. Assist in keeping the cafe area clean, including wiping down surfaces and maintaining stock levels of supplies. Handle cash and card transactions accurately and efficiently. Contribute to a friendly and collaborative team atmosphere. Ensure all orders are prepared to the highest standards and in a timely manner. Adhere to company policies, including food safety and hygiene standards. Qualifications: Previous experience as a Barista is preferred but not required (full training will be provided). A passion for coffee and a keen interest in learning more about coffee-making techniques. Excellent customer service and communication skills. Strong attention to detail and a commitment to quality. Ability to work efficiently in a fast-paced environment. Friendly, reliable, and team-oriented attitude. Must be able to work flexible hours, including weekends and holidays. Additional Benefits: Full training provided to ensure you are fully equipped to succeed in the role. Paid breaks during shifts. Opportunity to work in a close-knit, supportive team environment. The chance to be a part of a local, independent cafe that values its employees. If you are passionate about coffee, enjoy interacting with customers, and are eager to be part of a family-owned business, we would love to hear from you! Apply now and become part of our wonderful team.
I am looking for a PA/Administrator with experience in UK Local authority housing solutions and homelessness in a social care sector. Key Responsibilities ; Administrative Support: •Manage emails, draft letters, handle documentation. •Calendar & Task Management: Schedule meetings, set reminders, and keep Trello tasks updated. •Client & Referral Follow-Ups: Track housing benefit applications, chase responses, and liaise with councils. •Staff Coordination: Assist with team scheduling, send updates, and manage support worker visits. General Office Tasks: Organize files, update records, and handle incoming inquiries. Requirements ✅ Experience in admin or PA support (preferably in housing, social care, or property management). ✅ Strong organizational skills – Ability to track multiple tasks and ensure deadlines are met. ✅ Excellent communication – Professional email and phone etiquette. ✅ Familiarity with Trello, Google Drive, and Microsoft Office. ✅ Ability to work independently and proactively handle tasks with minimal supervision. Preferred but Not Essential Knowledge of Housing Benefit applications and local authority processes. • Experience working in supported accommodation or social care. UK-based candidates preferred due to familiarity with housing policies.
Support Worker – Semi-Independent Living (Young People 16-21) 📍 Location: Shaw, Oldham, OL2 8PB 💰 Salary: £23,795.20 - £26,000 per annum ⏳ Hours: 40 hours, Full-time – Shift work, including evenings and weekends and holidays 📅 Contract: Permanent Join Our Team & Make a Difference! Are you passionate about empowering young people to achieve independence and build brighter futures? We are looking for a dedicated Support Workers to join our team in a semi-independent living facility for young people aged 16-21. This is an exciting opportunity to support young people transitioning into independent adulthood, helping them develop essential life skills while providing emotional and practical support. Key Responsibilities: ✅ Provide tailored support to young people, encouraging personal development and independence. ✅ Assist with daily living skills such as budgeting, cooking, and maintaining a home. ✅ Offer emotional support and guidance, promoting positive mental well-being. ✅ Support young people with education, training, and employment opportunities. ✅ Work closely with families, social workers and other professionals to ensure the best outcomes. ✅ Maintain accurate records and ensure safeguarding policies are followed at all times. What We’re Looking For: 🔹 Experience working with young people in a residential or support setting (preferred but not essential). 🔹 A compassionate, patient, and resilient approach. 🔹 Strong communication and interpersonal skills. 🔹 Knowledge of safeguarding procedures and legislation surrounding young people in care. 🔹 Ability to work flexible hours, including evenings and weekends. 🔹 A relevant qualification (e.g., NVQ Level 3 in Health & Social Care) is desirable. What We Offer: ✨ A rewarding career where you’ll make a real impact. ✨ Full training and ongoing professional development. ✨ Supportive team environment. ✨ Opportunities for career progression. If you’re ready to support and inspire young people on their journey to independence, we’d love to hear from you! 🚀 Be the difference. Be the support. Be the future. 🚀
The General Manager is responsible for all aspects of the business, ensuring the profitability, quality and operation of the business in all its aspects. Reporting directly to the Owner / Director of the business this is a position which requires ‘owner-operator’ mentality where ownership of the business is essential, and accountability is part of the role. Looking for a strong partner to join my team of creative hedonists and food lovers! My name is Roxane and I have 10 years experience in opening, managing and selling restaurants. I have successfully launched ventures in Ukraine, Portugal, France and now it is time to settle in the UK (London precisely!). I am focused on quality, not quantity, and am looking forward to launching a new coffee & brunch space in London with a vision of expansion both locally (London) and Internationally (USA). The concept will include food, art and music, combining the best from each of these worlds. The idea will be turning around quality products, minimalistic approach, aesthetics and science of food (how food affects our body, mind and mood). I am looking for a strong General Manager to join me in this adventure, and to become partners with equity shares (the amount of shares will be discussed personally). Areas of responsibility (not conclusive): HR: - To take full responsibility for hiring, onboarding and the induction of new employees. - Ensure all staff are trained to standard of operation and continuously being developed. - Create a safe, comfortable and inspiring working environment for all employees. - Ensure all employee needs are met (meals, uniforms, tools for work and safety at work) - Keep an ‘open door’ policy and actively create an environment for employee feedback, resolving any issues quickly and effectively. - Dealing with any disciplinary issues, quickly, effectively and according to current employee law standards. - Actively seek to develop team and individuals, creating opportunities to grow. Financial: - Partake and contribute to setting budgets and ensuring they are being met. - Full responsibility and accountability for Profit & Loss accounts. - Implement and control financial control systems such as: purchasing, inventory, labor cost and wastage management. - Ensure all book-keeping is up to date, such as banking, invoices, purchases and cash-flow management. - Plan and execute Marketing strategies in liaison with Owner/ Director to promote brand and increase business. Operational: - Ensure all maintenance is kept up on equipment, repair and building is always in good keep. - Ensure Health & Safety standards are legally compliant and in place - Ensure Fire safety is implemented (including regular testing of equipment and fire drills) according to current laws. - Ensure HACCP is implemented and being followed by all, and training is kept relevant and up to date. - Implement SOP’s and service standards and ensure quality controls are always in place and adhered to. I invite you to join a team of dreamers and doers, a team of hedonists, music and art lovers to create something new, creative and meaningful! If you are lacking some qualifications from the job description, but you feel like my message finds a strong response in your gut - please, still apply! I am looking forward to meeting my future partners and to building a strong team of like-minded people! Competitive salary plus business shares and bonus. Department: F&B Management About you - HND or Degree in Hospitality Management or similar relevant. OR 3-5 years’ experience in a similar role. - Proven leadership experience, leading and getting the best out of the team. - Experience with pre-openings an advantage (however not essential) - Experience with managing Profit & Loss account to full accountability. - Experience with brand standards, managing a branded venue preferential. - Impeccable presentation and communication essential, as is Excellent English to business level (other languages welcome). - Previous experience with marketing activities, or promotion of venues advantageous. If you are: - a positive thinker and generally a positive person - have active life position (looking for a way to solve the problem even if it seems challenging) - ambitious to develop both personally and professionally - love people and serving them - have a desire to make this world a better place then we have something in common! On top of your CV and experience, please, do write a bit about your personality and motivation: why do you want to join this new venture and what excites you the most. Please, also add what you think are your strong and weak points both professionally and personally. Language required: English. The company Hosco Talent Search is a division of Hospitality Connection (Hosco). Hosco Talent Search provides hospitality employers with a distinctive and highly efficient placement service for young talents in the industry. With a team composed of recruitment experts, hosco assists companies in the recruitment efforts of both interns, graduates and alumni.
Canteen is a new and completely unique global food hall destination at the heart of the Design District next to the o2 arena. The buildings iconic design, make for an incredibly exciting place of work, with incredible opportunities. Our unique benefits · £13.15 ph in line with London Living Wage · Experience bartenders welcome · Very flexible working hours · Full training and ongoing brand incentives with the bar & canteen · Bi-annual team night out. · Fast track to supervisory roles · Some late nights Role As one of our Bartenders & venue hosts you will be the face of the Canteen, delivering exceptional customer service, serving customer orders in a timely manner while always bringing forward your personality. With the Bar open from 10:00am through to 11pm, you will be delivering service to a range of customers, and we want you to get to know our regulars who will pop in every morning for a coffee to customers coming for their first time on their way to an event at the 02. Personalising each interaction will allow us to stand out and establish ourselves as a place to visit. Salary £13.15 Varied contract lengths available up to 40 hours. Experience We are looking for people with experience within food & beverage who are willing to learn and work hard. The ability to prioritise different tasks and requests with great organisational skills. Experience making cocktails and barista would be ideal but full training will be given. Food Hygiene certificate and Health & safety awareness an advantage but full training will again be given. Good level of English language both written & spoken. Overall, we are looking for people who have a great personality and able to bring their all into work every day. Duties and Responsibilities CUSTOMERS: · Ensure that the customers experience is one to remember · Maintain a high-profile during service whilst being polite and helpful · Promote and establish a regular customer base, remember their likes and dislikes · Smile and maintain eye contact with customers · Provide prompt, unobtrusive, attentive service · Maintain high standards of personal appearance · Maintain a high standard of personal hygiene PRIOR TO SERVICE: · Report for duty on time and prepared for your shift · Assist others in ensuring that stations are equipped with sufficient clean equipment · Stock up as per standard · Ensure Bar is set up and stocked appropriately · Ensure Bar, back of house areas and floor is clean to standard DURING SERVICE: · Take instruction from your manager/ supervisor, anticipate their requirements · Provide attentive, unobtrusive, prompt service, work as a team · Take and process orders, make, serve and clear food and drinks, troubleshoot where necessary. · Respond to any menu/drinks queries with knowledgeable answers · Ensure the customers’ needs come first · React promptly and deal with any issues, complaints, breakages, spillages as member of the supervisory team. · Communicate any unresolved issues to the manager/ supervisor AFTER SERVICE: · Break down tables and clean · Break down stations · Restock stations as necessary · Ensure everything is left clean and tidy. · Report any outstanding service issues the supervisor/ manager KNOWLEDGE REQUIRED: · To have an excellent understanding of the different menus and the style of service for drinks, food and retail · To have a full working knowledge of all beverage items to include undertaking training in wines, beers, spirits and cocktails · To have a full understanding of all items of equipment, their uses, and where they are kept · To have a thorough working knowledge of the EPOS system to include, geography, what to do if it crashes, troubleshooting and knowing how the credit card payment handsets work. · To represent management in event of emergency, and to assist customers in same · To know where all emergency exits are · To pay due regard to the Health and Safety Policy and Food Safety policy and to ensure standards are met throughout the business. · To pay due regard to the company’s policy on Confidentiality Company Background Greenwich Peninsula is Europe’s largest single regeneration development delivering 17,000 new homes in a new swathe of London that brings together culture, community and modern architecture. Design District is a collection of 16 buildings designed by eight architects set in the heart of Greenwich Peninsula. The Design District will offer permanent and purpose-designed studio space for the creative industries, asset managed by Design District Limited. Prescient Group is managing the Canteen & Bar. We are known for shaping and operating renowned food & beverage, retail and cultural destinations. We work to transform spaces into meaningful assets that deliver targeted results. Some examples of our varied prior clients and projects have been Old Spitalfields Market, Ralph Lauren, Petersham Nurseries, Corbin and King and Burberry. More on Design District Canteen & Bar (“Canteen”) Canteen is a food and beverage destination at the heart of the Design District servicing the residents and visitors of Greenwich Peninsula. It is a highly visible semi-open outdoor venue in the shape of a caterpillar, it is completely transparent and freely accessible. Within the space are six fully fitted-out kitchen spaces and a larger bar. There are two floors with the first floor used as a large seating area and the ground floor housing the finishing kitchens, bar and circulation for the guest. Canteen also benefits from an adjacent shared production kitchen where the partnering food operators will prepare food and dispense deliveries. It will be a wonderful and vibrant place to visit, full of light and benefitting from large trees and comfortable casual seating. Design District Canteen & Bar (“Canteen Bar”) The Bar will provide the arrival experience for all guests entering the Canteen venue from the O2. There will be a varied customer of creatives, residential, visitors and workers and so the Bar is to provide a broad offer of appeal. From craft local beers to cocktails, quality coffee and smoothies to biodynamic wines. The Canteen Bar will be a place for everyone to enjoy through out the day. It is anticipated that the Bars proximity to the O2 will mean that there will be very busy event lead periods. The Bar will be fast, fun, diverse and deliver a high standard of quality and service.
Job Summary: An Accounts Administrator is responsible for overseeing and managing financial transactions, records, and reporting processes within an organization. They ensure the smooth operation of the accounting department by handling invoices, reconciling financial statements, and ensuring compliance with financial regulations. Key Responsibilities: Financial Record Management: Maintain and update accurate financial records, ensuring proper documentation for audits and compliance. Accounts Payable & Receivable: Process invoices, track outstanding payments, and manage customer and supplier accounts. Bank Reconciliation: Reconcile company bank statements with internal financial records to identify discrepancies. Budgeting & Forecasting: Assist in preparing financial budgets and forecasts to guide business decisions. Payroll Assistance: Support payroll processing, ensuring accurate salary payments and deductions. Tax Compliance: Ensure all tax filings (VAT, GST, corporate tax, etc.) are completed accurately and on time. Financial Reporting: Generate periodic financial reports for senior management. Regulatory Compliance: Ensure adherence to financial laws, company policies, and industry regulations. Key Skills & Qualifications: Education: Bachelor’s degree in Accounting & Finance 1st class preferred. Experience: 2+ years in an accounting or administrative role. Software Proficiency: QuickBooks, Xero, Sage, Microsoft Excel, or other accounting software. Attention to Detail: Financial Accounting, Cost Accounting, Auditing, Taxation, Should have a knowledge of Economic, Principle of Management, Business Law, Fundamental of Investment Analyst Communication Skills: Strong ability to communicate with internal teams, clients, and vendors regarding financial matters. Analytical Thinking: Ability to interpret financial data and provide recommendations.
Overview We are seeking a friendly and efficient Cashier to join our team. The ideal candidate will have excellent customer service skills and the ability to handle transactions accurately. As a Cashier, you will be the first point of contact for customers, providing them with a positive shopping experience while managing payments and assisting with inquiries. Responsibilities Process customer transactions quickly and accurately using the till system. Provide exceptional customer service by greeting customers warmly and addressing their needs. Handle cash, credit, and debit card transactions securely and efficiently. Maintain an organised checkout area, ensuring it is clean and well-stocked with necessary supplies. Assist customers with product inquiries and provide information about promotions or services. Communicate effectively with team members to ensure smooth operations during busy periods. Manage time effectively to minimise wait times for customers. Adhere to company policies regarding cash handling and security procedures. Requirements Proficiency in English; bilingual or multilingual skills, particularly in Spanish, are advantageous. Basic maths skills for accurate transaction processing. Strong communication skills, including phone etiquette when handling customer queries over the phone. Excellent organisational skills to maintain an orderly workspace and manage time effectively during shifts. Previous experience in a cashier or retail role is preferred but not essential; training will be provided. A positive attitude and a commitment to providing outstanding customer service are essential for success in this role.
Job Description Antics pizzeria da michele is looking for a Human Resources Administrator to join our team. The Human Resources Administrator will be responsible for providing administrative support to the Human Resources Department and will also assist in recruiting, hiring, and onboarding new employees. This position will also assist in the development of human resources policies and procedures. Essential Functions: Assist with recruiting, hiring, and onboarding of new employees Assist with development of human resources policies and procedures Answer phone calls and take messages Maintain employee records including but not limited to names, dates of employment, and time spent with the company Assist in the recruitment process including but not limited to job postings on job boards, resume submission, etc. Provide administrative support to the Human Resources Department including but not limited to: email scheduling, email response, HR calendar creation/invitations, etc. Create reports as requested by HR leadership or HR department manager Perform other duties as assigned by management Qualifications Bachelor’s degree in Human Resources or related field preferred Previous experience working in human resources preferred but not required Previous experience with Kronos or other HR software systems a plus Additional Information Benefits Package (Medical, Dental & Vision) Available upon Initial Employment Job Type: Full-time Pay: £2,500.00-£3,000.00 per month Additional pay: Bonus scheme Commission pay Performance bonus Tips Yearly bonus Benefits: Company events Company pension Gym membership Schedule: Monday to Friday Education: Diploma of Higher Education (preferred) Experience: HR: 1 year (preferred) Work Location: In person
Residential Support Worker Job Description Job Title: Residential Support Worker Reports To: Senior Support Worker / Manager Location: Romford, Barking & Dagenham Salary: 28,080 Job Type: Full-time / Part-time Job Summary A Residential Support Worker provides care and support to individuals living in residential settings, such as children, young people, adults with disabilities, or vulnerable individuals. They help residents develop independence, ensure their well-being, and promote a safe and nurturing environment. Key Responsibilities - Provide day-to-day emotional and practical support to residents. - Assist with personal care, daily routines, and household tasks as needed. - Support individuals in developing life skills, including cooking, budgeting, and hygiene. - Promote independence while ensuring residents’ safety and well-being. - Build positive relationships with residents, families, and other professionals. - Respond to challenging behaviors using de-escalation techniques and person-centered approaches. - Administer medication (if trained and authorized). - Maintain accurate records and reports on residents’ progress and incidents. - Participate in team meetings, training, and development sessions. - Ensure compliance with health and safety regulations and safeguarding policies. - Skills & Qualifications - Experience in social care, residential care, or a similar role (preferred). - NVQ Level 2 or 3 in Health & Social Care (or willingness to work towards it). - Strong communication and interpersonal skills. - Empathy, patience, and resilience in challenging situations. - Ability to work shifts, including evenings, weekends, and holidays. - A valid driver’s license (may be required, depending on the role). - Enhanced DBS check (required). - Desirable Attributes - Experience working with individuals with disabilities, mental health needs, or behavioral challenges. - Knowledge of safeguarding policies and procedures. - First Aid and Medication Administration training (or willingness to train). Benefits Competitive salary and pension scheme. Training and career development opportunities. Supportive and inclusive work environment. Paid annual leave and other employee benefits.
Community Hub Coordinator Position 1: Monday – Friday, 9:00 AM – 12:00 PM Position 2: Monday – Friday, 12:00 PM – 3:00 PM About Us Chippenham Community Hub is a dynamic and welcoming space dedicated to supporting local residents by providing essential services, community events, and a safe environment for engagement. Our mission is to foster a strong, inclusive, and supportive community where individuals can access the resources they need. We are seeking a compassionate and well-organised Community Hub Coordinator to join our team and make a meaningful impact. As the first point of contact for visitors, you will play a pivotal role in ensuring a positive and supportive experience for all. Your responsibilities will include project coordination, administrative tasks, and event support, contributing to the smooth and efficient operation of the Hub. Working closely with the Community Hub Development Manager and Chair of Trustees, you will help strengthen community engagement and participation. Key Responsibilities Serve as the first point of contact, providing a warm and welcoming environment. Engage with visitors to understand their needs and provide appropriate guidance and referrals. Maintain accurate administrative records, including footfall tracking and reporting. Assist in coordinating ongoing projects, ensuring effective administrative support. Support the Community Hub Development Manager in overseeing the daily operations of the Hub. Ensure compliance with GDPR in all record-keeping activities. Assist with community group sessions, including preparation of refreshments. Work collaboratively with the Chair of Trustees on research and project implementation. Maintain a clean, safe, and welcoming space for visitors. Assist with occasional events outside of regular working hours on a voluntary basis. Adhere to health and safety policies, ensuring full compliance with risk assessments. Daily/Weekly Tasks Record and update daily footfall logs. Maintain and update project folders and administrative systems. Complete and file signposting forms. Reconcile any cash transactions. Track attendance for community group meetings. Scan and file activity records as part of ongoing project documentation. Monitor office supplies and notify the Development Manager as needed. Ensure all areas of the Hub remain tidy and welcoming. Assist with data entry for financial records. Provide support for research and referrals to external organisations. Prepare refreshments for visitors and group sessions. Set up meeting spaces for scheduled group activities. Draft reports as required. Ensure clear communication during shift handovers. Support visitors, ensuring a positive experience at the Hub. Complete any required banking or postal tasks. Finalise and submit an end-of-week impact report to the Development Manager. Essential Skills & Qualities Strong interpersonal skills with an empathetic and patient approach. Ability to follow instructions and take initiative where necessary. Excellent time management and organisational skills. A collaborative team player with a proactive attitude. Strong administrative and record-keeping abilities. Proficiency in Microsoft Office Suite (Word, Excel, Publisher, PowerPoint). Clear and effective communication skills. Understanding of safeguarding principles, with a willingness to undergo training where necessary. Additional Requirements A valid DBS check (or willingness to obtain one). Two professional references, preferably from current or previous employers. Proof of identity (photo ID) and National Insurance number. Benefits Competitive salary NEST Pension Scheme Family-friendly working hours Training and professional development opportunities A fulfilling role within a supportive and engaged team The opportunity to contribute meaningfully to the local community If you believe your skills and experience align with this role, we encourage you to apply. Please submit your CV and a cover letter outlining your suitability for the position and how you can contribute to our mission. Application Deadline: 28th February 2025 Interview Dates: Thursday 6th & Friday 7th March (times to be confirmed) Expected Start Date: To be agreed upon
We are seeking an experienced lawyer looking for a flexible, part-time role to support GBGB’s regulatory and disciplinary processes. This position is ideal for a legal professional who seeks reduced office time while continuing to apply their advocacy and administrative expertise or an individual looking for a start in sports practice. Reporting to the Director of Regulation. The role is based in Central London. The role will be largely remote but will require the individual to access the office regularly. It would suit an individual that could commute to central London. Key Responsibilities - Provide legal advice and support on regulatory, licensing and disciplinary matters within the sport. - Represent GBGB in hearings. - Liaise with Disciplinary Committee on listing of hearings. - Draft legal documents, reports, and case summaries. - Able to take witness statements and assess evidence. Charge drafting experience helpful. - Liaise with internal teams, external counsel, regulatory and other external bodies. - Ensure compliance with GBGB’s Rules of Racing and welfare regulations. - Assist in reviewing and improving regulatory policies and procedures. - To oversee the Documents, Data and Controls Procedure, updating as and when necessary. Key Requirements - Qualified solicitor or barrister with a valid practicing certificate. - Experience in regulatory, sports, or administrative law. - Strong advocacy skills with experience representing clients in hearings or tribunals. - Excellent drafting, analytical, and negotiation skills. - Ability to work independently with minimal supervision. - Strong administrative and organisational skills. - Role requires ability to use Word, Teams, Excel. Experience of Clue case management is helpful. - Interest or experience in greyhound racing, sport or the betting industry would be advantageous. ** Benefits** - Flexible working arrangements (remote/hybrid options available). - Opportunity to work within a respected regulatory body. - Competitive salary based on experience. Excellent pension. - Supportive work environment with a focus on work-life balance. - Health benefits scheme. Application Process To apply, please send your CV and a cover letter outlining your suitability for the role to Phillip Law by 28 February 2025.
An Assistant Accountant supports the financial operations of a company by performing administrative and clerical duties. They are responsible for the accuracy of financial statements and information. Other duties and responsibilities of an Assistant Accountant include: Updating and reconciling financial ledgers Assisting with the preparation of annual budgets for the company Preparing financial documents such as purchase orders and bank statements Verifying company expenses, bank deposits and bank payments Reporting discrepancies, mistakes or potential fraud to senior management Complying with financial laws and regulations alongside in-house policies Keeping their personal accounting qualifications up to date Researching and resolving discrepancies in a timely fashion
MUST HAVE FULL RIGHTS TO WORK IN THE UK - NO SPONSORSHIP AVAILABLE All applicants must have a valid manual UK/EU Driving Licence. We operate using Safer Recruitment at all times so any offer of employment would be dependent on the necessary checks and enhanced DBS. Job Title: Residential Support Worker Responsible to: Manager/Nominated Individual Key Internal Contacts: Other staff within the Support team Key External Contacts: Advocates, Social workers, IRO’s, Placing Authorities and Specialist service professionals. Working Hours: The provision operates on a 24/7 basis, including weekends and bank holidays. The rota is a 4 week rolling rota, with each staff member guaranteed a full weekend off every other week. Shifts are from 9am-11pm with sleep in requirements. There may be the option to pick up additional hours/ shifts. JOB PURPOSE You will work as part of a Team to provide, flexible, creative, outcome focused support and guidance to vulnerable young people aged 16 – 18, in order to enable them to prepare for independent living. PERSON SPECIFICATION RESIDENTIAL SUPPORT WORKER (experience, skills, qualities & qualifications required for the role at Rose House) · 2 Years Experience of work within a young persons residential setting in the UK. · Experience of working shift patterns. · Ability to work independently and as part of a team. · Effective communication skills, verbal and written. · Ability to record information accurately. · Good organisational skills. · Commitment to working positively with families and others. · Flexibility and willingness to work a shift system including weekends. · Ability to deal with complex and challenging behaviour. · A genuine regard and respect for young people. · Ability to demonstrate empathy. · Basic IT skills. · Health and Social Care (Children and Young People) NVQ Level 3 OR Level 3 Diploma for the Children and Young People’s Workforce. · Undertake relevant induction training on commencement. · Driving licence. KEY TASK AREAS AND RESPONSIBILITIES · To actively safeguard and promote the welfare of the young people. · To report immediately any unsafe practices and conditions. · Actively promote structure, boundaries and routines within a safe and supportive environment. · Provide a positive role model for the young people, presenting oneself in a highly professional manner. · As required work with young people on intervention strategies to promote pro-social behaviour. · To contribute to the development of appropriate relationships with and between all staff, young people, families and education, employment, health and therapy. · To establish relationships and links within the community to assist the young person and their family. · To help our young people to Organise and participate in appropriate activities. · Domestic duties. · Supporting our young people in Cooking and shopping. · Transporting our young people to essential appointments and activities and Support the young people to use public transport. · Support and supervise the young people in the implementation of an individual programmes of life skills, key skills and independence skills and leisure in their Home and the community. · Support and supervise our young people within the Home in accordance with their personal/pathway/placement plans. · Make accurate and appropriate entries in the young persons records, diaries and reports as necessary in accordance with Rose Houses policies, procedures and practices. · Support and enable our young people to maintain a high level of personal hygiene. · Work with and manage challenging behaviour, enabling the young people to develop from needing external control to develop their self-control. · Support our young people to organise and participate in appropriate activities and enable the young people to take part in a wide variety of activities. · Safeguard all our young people within the Home and ensure their safety and wellbeing. · Support with medication in accordance with Rose Houses policies and procedures (where applicable). · Check the daily diary and help our young people organise their appointments for that day as required. · Ensure that all the relevant personal/pathway/placement plans for the young people are in place, accurate and up to date. · Work positively and effectively with relatives, advocates and the team around the young person. · Support Young people with completing and returning homework. · Communicate effectively with education staff to ensure a consistent approach and to provide a daily link between School/ college and Home. · Exercise vigilance in respect of Health and Safety and promptly report all hazards and/or remedying them. · Undertake all duties in a manner calculated to minimise or avoid unnecessary risks, personally or to others. · Report issues and/or incidents relating to staff and young people that have arisen in the day/night promptly to the relevant Manager or appropriate person. · Operate at all times in accordance with Rose Houses policies and procedures, with particular reference to Safeguarding, Child Protection, Whistleblowing, Complaints and Representations and Behaviour Policies. · Participate in training and take responsibility for personal development. · Participate in team meetings, supervisions and annual reviews in accordance with Rose House policy. · Work to promote Rose House as a valued, professional asset within its community and conduct themselves at all times in a manner that reinforces this image. · Ensure that all actions are in the interests of the Young people and Rose House. · To carry out any other reasonable and relevant duties as required Job Types: Full-time, Part-time, Permanent Pay: From £27,500.00 per year Benefits: Casual dress Cycle to work scheme Free parking On-site parking Physical Setting: Residential home
If you love Italian Fashion, come and join our Italian Luxury Cashmere Brand where we provide exceptional customer service and we have a culture of inclusion and diversity. We are looking for Senior Sales with experience in promoting style advise to our affluent customers in one of our Store in King's Road-Chelsea/Knightsbridge/Hampstead Hit or Marylebone. Job description: *Ensure high levels of customer satisfaction through excellent sales service. *Maintain outstanding store condition and visual merchandising standards. Maintain a fully stocked store. Identify customers' needs and wants and create a best seller list. *Welcome and greet customers in an elegant manner. Assisting customers at the fitting room and being able to add on sales. - Actively involve in deliveries and re-plan, up to date with product information. Accurately describe product features and benefits. *Follow all companies policies and procedures. The goal is to provide high class customer service and to increase company’s growth and revenue through maximising the sales. Requirements and skills *Proven working experience in retail sales Basic understanding of sales principles and customer service practices Proficiency in English Track record of over-achieving sales KPIs, Solid communication and interpersonal skills Customer service focus Friendly, helpful, confident and engaging personality. This job is full time only
About us At Norbury Park all staff are aware of our core values of; care, community, nurture and support which we embed throughout our day-to-day practice and care for the young people/ children in our care. We are creative, supportive, collaborative and our goal is to care for Young people and Children within the residential home setting and ensure that they are always safe, well cared for and that we are working collaboratively with these young people/children to achieve their goals. At the heart of the work that we do is to support these individuals with their care and development needs, helping them to progress towards a more independent and well-rounded life. Role purpose To care for all Young people and Children within the residential home and ensure that they are always safe, well cared for and that you are working collaboratively with these young people/children to achieve their goals. To support these individuals with their care and development needs, helping them to progress towards a more independent and well-rounded life. Main Duties - Undertake all duties and responsibilities in accordance with: company policies, procedures, protocols, guidelines, standards; good professional practice,, CQC and other regulatory requirements, relevant legislations, all legal and contractual obligations. - Provide advice, information and support to the residents. - To support and provide care for the young people/children in the home by assisting them with; bathing, eating, homework, education, behaviour, money management, travel training etc. - Ensure resident’s follow the homes rules and support the manager in investigating and taking action where these may have been breached. - Manage challenging behaviour which may require physical intervention to appropriately support the child/ young person. - Oversee the maintenance of accurate client records and databases and provide statistics for management and to assist with service evaluation in a timely fashion. - Support clients with the prompting of their medication, conduct accurate and timely medication audits and maintain accurate medication records. - Complete written documentation (support plans, Medication sheets, risk assessments) regarding the young people/ children to help and ensure their safety and development within our setting. - Take part in regular team meetings to discuss the residents, the progress that they are making, how their general well-being is as well as forming action plans to support them further. - Attend professionals meetings (where appropriate). - Assist in the transfer of individuals between agencies and services. Health and Safety - To be familiar with Health and Safety Regulations, policies and procedures and ensure they are adhered to within your own area of responsibility. - To be aware of and follow fire policies and procedures, ensuring safety of residents and workers safety and welfare at all times. Equality and Diversity - To enforce the zero tolerance policy of all forms of victimisation, discrimination and harassment in the workplace. - To be tolerant of differences and use respectful language. - Ensure professional standards and boundaries are clear. - To treat everyone respectfully. Norbury Park is committed to fostering a diverse and inclusive workplace where all employees are valued, respected, and empowered to contribute their unique perspectives and talents. We believe in equal opportunities for employment and advancement, regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other characteristic protected by applicable laws. Our dedication to equality extends to our recruitment process, professional development programs, and all aspects of employment. Join us in creating an environment that celebrates diversity and promotes equal opportunities for everyone. Benefits of working at Norbury Park as a Support Worker - 5 days of work a week - Annual Salary with the option for overtime if you wish - Annual Salary review with the option to be suggested for a one-off bonus - Bank Holiday extra pay - Christmas gift card - Pension scheme - Predictable rota, you are able to know your days off months’ in advance - 28 days of holiday per year - Friendly and collaborative work team - A team that is making a difference with extremely challenging and complex children/ young people - £20 per month towards a car wash if you provide business cover and drive the residents - Training opportunities; E-learning modules including; Food Safety Level 2, Safeguarding Children, GDPR, Emergency First aid at work. Further CPD opportunities such as Level 3 Diploma for Residential Childcare, Qualified First Aider course. We accept suggestions of courses that will help support/enable you in your role further. Additional Notes Candidates who have been shortlisted for an interview will be expected to complete our application form prior to their interview. Job Types: Full-time, Permanent Salary: From £29,061.50 per year Benefits: - Company events - Company pension - On-site parking - Sick pay Physical setting: - Care home - Residential home Shift: - 8 hour shift - Day shift - Night shift Work Location: In person
We are seeking a skilled and passionate Barista to join our team. As a Barista, you will be responsible for preparing and serving high-quality coffee and beverages to our customers. The ideal candidate should have a strong knowledge of different coffee types, brewing techniques, and a dedication to delivering excellent customer service. Additionally, attention to detail, good communication skills, and the ability to work in a fast-paced environment are essential for this role. If you are enthusiastic about coffee and enjoy creating memorable experiences for customers, we encourage you to apply. Responsibilities: - Prepare and serve a variety of coffee beverages, teas, and other beverages according to established recipes and quality standards. - Maintain cleanliness and organisation of the coffee preparation area and equipment. - Ensure freshness and quality of coffee beans and other ingredients. - Provide friendly and efficient customer service, addressing customer inquiries and concerns promptly. - Uphold food safety and sanitation standards. - Collaborate with team members to ensure smooth operations and efficient workflow. - Stay updated on current coffee trends, new products, and promotions. - Assist in inventory management and stock replenishment. - Adhere to company policies and procedures at all times.
Assiatant Deputy Manager to start ASAP Location: Office Location Ramsey Cambridgeshire Hours: 35 hours Full-time with flexibility to support the team as required Reports to: Registered Manager/ Operations Manager Job Summary: We are seeking an experienced and dynamic Deputy Manager to join our small but growing homecare company. The successful candidate will work closely with the Registered Manager to ensure the delivery of high-quality, person-centered care while meeting all Care Quality Commission (CQC) regulatory requirements. This role involves both office-based management tasks and supporting care staff in the community to ensure outstanding service delivery. Key Responsibilities: ●Support the Registered Manager in the day-to-day management of the service, ensuring compliance with CQC Fundamental Standards. ●Assist in the recruitment, training, and development of care staff to maintain a skilled and motivated workforce. ●Lead by example, fostering a positive culture and high standards of care. ●Deputise for the Registered Manager ●Conduct regular audits and risk assessments to maintain quality and safety standards. ●Develop, implement, and review policies and procedures in line with CQC requirements. ●Monitor and maintain accurate records of care, staff training, and incidents. ●Manage the end to end payroll process. ●Ensure care plans are person-centered, up-to-date, and reflective of individual needs and preferences. ●Work closely with families, advocates, and other professionals to deliver holistic care. ●Act as a point of contact for clients and their families, resolving concerns and ensuring satisfaction.Conduct regular reviews with clients to ensure their needs are being met. ●Ensure the health, safety, and welfare of clients and staff, adhering to company policies and legal requirements. ●Manage safeguarding concerns in line with local authority protocols and company procedures. ●Essential: Experience in a leadership role within domiciliary care. A thorough understanding of CQC regulations and the expectations of a registered service.A minimum of a Level 3 Diploma in Health and Social Care (or equivalent); willingness to work towards Level 5. ●Strong organisational, communication, and problem-solving skills. ●A flexible approach and willingness to work in the community as needed. ●Full UK driving license and access to a vehicle What We Offer: Competitive starting salary to be reviewed after passing probationary period Opportunities for professional development and training Supportive working environment Flexible working arrangement
Job Title: Domiciliary Care Manager Company: Cureable Care Services Location: Kettering , UK Job Type: Full-time Experience: No prior experience required Qualification: NVQ Level 5 or higher in Health and Social Care Job Description: Cureable Care Services is looking for a passionate and dedicated Domiciliary Care Manager to join our team! This is a full-time role with the opportunity to make a real difference in the lives of individuals in need of high-quality home care services. As a Domiciliary Care Manager, you will oversee the delivery of care services in a home setting, ensuring that all services are provided in a professional, compassionate, and compliant manner. You will manage a team of care staff and ensure that all care plans are followed, and the highest standards of care are maintained. Key Responsibilities: Manage and oversee the delivery of domiciliary care to clients in their homes. Ensure that care plans are developed, implemented, and reviewed regularly. Provide leadership, training, and support to care staff. Monitor the quality of care being delivered to ensure it meets regulatory standards and our company’s high standards. Conduct regular client assessments and home visits to ensure care needs are being met. Handle and resolve any concerns or complaints raised by clients or their families. Ensure compliance with all relevant legislation, regulations, and company policies. Assist with recruitment, training, and scheduling of care staff. Maintain accurate records and documentation related to care services. Develop and maintain positive relationships with clients, their families, and external agencies. Qualifications & Skills Required: NVQ Level 5 in Health and Social Care or higher is a must. Passion for providing high-quality care and support to individuals. Strong leadership and management skills. Excellent communication and interpersonal skills. Ability to manage time effectively, prioritize tasks, and work under pressure. Knowledge of care standards, safeguarding procedures, and compliance regulations. No prior experience in care management is required, but a proactive attitude and a desire to learn are essential. What We Offer: Full-time, permanent position. Competitive salary and benefits. Comprehensive training and ongoing support. Opportunities for career progression. A supportive and dynamic team environment. If you're looking to develop a career in domiciliary care and have the required qualifications, we would love to hear from you. Apply today and join our dedicated team at Cureable Care Services, where compassion meets excellence in care! To Apply: Please submit your CV and a cover letter outlining your qualifications and interest in the role.
This is a full-time on-site role for a Human Resources Specialist located in London. The Human Resources Specialist will be responsible for HR management, implementing HR policies, managing employee benefits, and personnel management tasks. Qualifications Human Resources (HR) and HR Management skills Experience in HR policies and personnel management Knowledge of employee benefits Relevant skills and qualifications that would be beneficial include excellent verbal and written communication, organizational skills, attention to detail, and a degree in Human Resources or related field.
Office Manager job description: Manage and coordinate administrative functions, including scheduling, correspondence, and office supplies management. Oversee office facilities, ensuring a safe, clean, and well-organised workspace. Assist in budget management, including monitoring office expenditures and identifying cost-saving opportunities. Coordinate meetings, events, and travel arrangements for staff. Implement and maintain office policies and procedures to enhance operational efficiency. Liaise with IT support to ensure all office equipment and systems function effectively.
We are seeking a motivated and enthusiastic Human Resources Interns to join our dynamic HR team. This internship offers a unique opportunity to gain hands-on experience in various HR functions, including recruitment, employee engagement, and data management. The ideal candidate will be eager to learn and contribute to our HR initiatives while developing their professional skills in a supportive environment. Duties - Assist with the recruitment process by posting job vacancies on various platforms and managing applications through our Applicant Tracking System (ATS) such as Taleo and Workday. - Conduct data entry tasks to maintain accurate employee records within our Human Resource Information System (HRIS), including PeopleSoft and Salesforce. - Support the HR team in social media management for employer branding and recruitment campaigns. - Help coordinate onboarding processes for new hires, ensuring a smooth transition into the company. - Participate in employee engagement activities and assist with organising training sessions. - Communicate effectively with candidates and employees regarding HR policies, procedures, and updates. - Assist in maintaining compliance with labour laws and company policies. Qualifications - Currently pursuing or recently completed a degree in Human Resources, Business Administration, or a related field. - Familiarity with HRIS systems such as PeopleSoft, Workday, or Taleo is advantageous. - Strong communication skills, both written and verbal, with the ability to engage effectively with diverse individuals. - Proficient in data entry with attention to detail to ensure accuracy in record-keeping. - Basic understanding of social media platforms for professional use. - Ability to work collaboratively within a team environment while also being self-motivated. - A keen interest in human resources practices and principles. This internship is an excellent opportunity for individuals looking to kick-start their career in Human Resources while contributing positively to our organisation. ** Job Types: Full-time, Part-time, Permanent, Apprenticeship** Additional pay: - Commission pay - Performance bonus - Yearly bonus Benefits: - Company pension - Work from home Schedule: - Flexitime - Monday to Friday - Weekend availability Experience: - Human resources: 1 year (preferred) Licence/Certification: - CIPD (preferred) - Work Location: Remote
The Registered Manager is accountable for ensuring that we deliver high quality care to the young people within our Semi – Independent Home. This means that they are responsible for delivery of all care services for 16- and 17-year-olds as well as providing strategic planning for developments within the home, and all day-to-day management matters. They will demonstrate the ability to build on the well-established principles and practice standards existing within Hawthorn Support. The aim of the Registered Manager is to ensure that each young person placed within the home is fully prepared for life outside the care system. Consequently, they are expected to demonstrate practical leadership in childcare, as well as organise and support staff to provide the best possible training for each young person. This involves being personally available, as well as the supervision and mentoring of staff, organisation of work patterns, and facilitation of care focussed training, and accessing of appropriate services to support the childcare practices within the home. As this is a vital role in the lives of young people cared for at Hawthorn Support, it requires an active and long-term commitment. The Project Manager and Service Manager work closely with each Registered Manager, assisting them to provide high-quality care. While the Registered Manager is employed for 37.5 hours per week (Monday – Friday) they are expected to arrange their own work rota which may involve evening, weekend and sleeping-in duties, if necessary. The Registered Manager is wholly responsible for ensuring an appropriate staff presence to meet the needs of the young people in the home. Key Responsibilities: • Care for Young People o Enrich the lives of young people in our care, helping them create a positive future. • Measuring and Evaluating Outcomes o Be healthy o Stay Safe o Enjoy and achieve o Make a positive contribution o Achieve economic well-being • Childcare o Ensure that any matters relating to child protection are managed in line with current legislation, national standards and best safeguarding practice. o Maintain the highest possible standards of childcare and ensure that each young person’s agreed placement plan is fully implemented. o Co-ordinate and access the appropriate services (health, education, therapy) to ensure the needs of each young person are met. o To carry out and conduct Mentoring Sessions with Young People where necessary. • Leadership o Provide leadership and coaching in childcare practice within the home to ensure best outcomes for young people. o Mentor and support the Mentors in provision of best possible childcare practices. o Mentor and support the staff team in developing the young people’s independent living skills. o Ensure that all of Hawthorn Support company policies and procedures are implementedappropriately. • Home Management o To achieve the best outcomes for all young people, ensure that the home is managed effectively and efficiently. o Ensure the Mentors are focussed on providing the best possible outcomes for th young people. o Make sure that best practice is maintained within the home. o Sustain and develop the administration systems, recording systems, and repair work, so that a warm and caring home environment is maintained. o Manage the home within the agreed budget, taking full responsibility for all incidental costs as well as direct costs such as repairs to the property and appliances, new fridges, staff costs, heating, agency costs etc. o Effectively manage the homes devolved budget and ensure full financial reports are updated. o To attend any conduct weekly residents’ meetings with our young people. • Team Management o Supervise and support the staff group ensuring that the team are developed appropriately to meet the specific needs of the young people in the home. o Develop individual staff training programmes in line with company plans and need andsupervise/provide observations for staff through their NVQ Level 3 Award (Health and Social Care - Children and Young People). o Complete Monthly supervisions with staff team. o To carry out and hold monthly Team Meetings. o Complete probationary and annual performance appraisals for all staff to ensure that they cancontinue to provide appropriate levels of childcare. o Rota Management o Undertake any other duties that may be required. • Health & Safety o To implement the Health & Safety policies and ensure that all staff are aware of all o Health & Safety procedures. o To undertake risk assessments as appropriate. o Managing Risk and Young People with Different Needs. o Ensure that all incidents/accidents are recorded and reported according to procedures. o To ensure that the cleanliness and hygiene of the Home are maintained to an exceptional standard. o To undertake fire drills and tests in accordance with procedure and record the necessary data. Essential Requirements • Work Experience o At least 1 year experience of leadership and management within the childcare sector. o Care management for Children or adolescents: 1 year (required). o Working with Children and adolescents: 1 year (required). o Working in a YP's residential setting: 1 year (preferred). o • Qualifications o To have a NVQ Level 3 award in Health & Social Care (Working with Children and Young people. o Driving Licence (preferred). • Personal attributes and child centred approach o Positive leadership skills o Can work within a team. o Self-motivated and a positive nature. o Coaching skills. o Motivate others. o Ability to engage with young people in a positive and proactive approach. o Sense of humour. o Self-organisation. o Sensitive and reflective. o Honesty and reliability. o Ability to listen and empathise. o Ability to assess risks. • Job related knowledge and skills of o National Minimum Standards o Children and Young Peoples Act 2008. o The Children Act 1989 & 2004. o Children’s Rights Every Child Matters. o Ability to assess risks. o Staff supervisions o Implementing new systems and strategies around the needs of young people o Effective communication skills: recording and report writing and verbal communication. o Awareness of non-verbal communication i.e. eye contact and personal space etc o A professional and caring value base i.e. consistency and empathy • Work Conditions o Ability to Lone Work with individual young people o Commit to shifts if necessary o To join out of hours system and carry out any on call duties o Sleeping in duties if required o Willing to work additional hours to cover sickness and holidays and to work in other homes within your area o Willing to work Bank Holidays & Christmas Holidays· o Have good medical health
Responsible for overseeing daily administrative operations, ensuring efficiency and organization within the workplace. Manage office supplies, equipment, and vendor relationships while coordinating facility maintenance. Involves supervising administrative staff, delegating tasks, and supporting team productivity. Expense tracking, assist in scheduling meetings, and communication between departments. Ensures compliance with company policies and procedures, fostering a positive work environment. Strong organizational, leadership, and problem-solving skills are essential for success in this role. Plays a key role in onboarding new employees, ensuring they have the necessary resources and training to integrate smoothly into the company. Implement and improve office procedures to enhance workflow efficiency and maintain a productive work environment.
1. Operational Support and Coordination including Support compliance with local and national transport regulations, including updating licence on time, checking companies house deadline and keeping update from HMRC and other regulators. 2. Manage office documentation, including rent contracts, vendors contract, facilities including office supplies etc 3. Oversee payroll processing, employees update, office safety and others compliance 4. Ensure that drivers are up-to-date with licensing and training, especially around safety and customer service standards. 5. Manage office budgets, handle petty cash, and support financial reporting for the department 6. Assist with invoicing, payment processing, and tracking expenses for accuracy. 7. Oversee recruitment, onboarding, and scheduling of office staff and drivers 8. Implement training programs for new employees, focusing on company policies and customer service 9. Liaise with IT teams to manage booking systems, dispatch software, and GPS tracking systems 10. Troubleshoot and resolve minor technical issues, coordinating larger issues with IT support 11. Any other ad-hoc assignment given by Director Required Skill: 1. Excellent communication skills (Preferred additional language Urdu/Panjabi and Hindi since a large number of Driver work with us,is Asian) 2. Experience of leading and developing a team 3. Excellent time-management, delegation and problem-solving skills 4. Intermediate knowledge about maintaining proper documentation including keeping record for regulatory and compliance check 5. A passion for people and providing excellent customer service 6. Willingness to be continuously on the go, working alongside your team 7. Attention to detail, good computer literacy and organised 8. Motivate and manage a team 9. Effective interaction with staff, clients and suppliers 10. Basic knowledge about website, 11. Intermediate knowledge about invoicing, vendor management, managing office logistics 12. Additional advantages will be added with motivating employee Preferred experiences and qualification: 1. 3 years’ experience in managerial position 2. Any training in customer management will be additional advantages 3. Bachelor in Business Studies or Marketing is preferable (MBA in business studies will be additional advantages)
Job Description: We are seeking an enthusiastic and experienced Team Leader . You will fully support and assist the Store Manager and Assistant Manager making sure every shift runs smoothly, and your shop achieves excellence in all areas. This role is ideal for someone who is passionate about coffee, thrives in a dynamic environment, and is excited about helping to manage a busy store. If you have a deep appreciation for quality, a commitment to exceptional service, and a passion for leadership, we want to hear from you! Key Responsibilities: - Leadership & Team Management: - Support the Store Manager & Assistant Manager in leading your team to consistently deliver exceptional customer service - Foster a positive and inclusive work environment by coaching, training, and supporting team members. - Act as the Manager on Duty in the absence of the Store Manager and Shift Manager responsible for the smooth running of the shop, managing the team and raising any issues. ** Operational Management:** - Support the Store Manager & Shift Manager in all aspects of store operations, including staffing and inventory management - Ensure high standards of product quality, cleanliness, and store presentation are maintained at all times. - Monitor inventory levels, and place orders for supplies as needed. - Handle customer enquiries, feedback, and complaints with professionalism and empathy. Sales & Financial Performance: - Drive sales and profitability through effective cost management, upselling strategies, and promotional initiatives. ** Compliance & Safety:** - Ensure compliance with company policies, procedures, and health and safety regulations. - Maintain a thorough understanding of food safety regulations and best practices ** Skills & Experience:** - Proven experience as a Team Leader/Supervisor, in a café or hospitality environment. - Strong barista skills with a solid understanding of coffee preparation techniques and espresso equipment. - Demonstrated ability to lead and motivate a team in a fast-paced environment. - Excellent communication, interpersonal, and leadership skills. - Strong problem-solving abilities and a proactive approach to challenges. - Keen attention to detail, with a commitment to maintaining high standards of quality and cleanliness. - Flexible and adaptable, with availability to work early mornings, evenings, weekends, and holidays. - Passionate about creating memorable customer experiences and fostering a positive workplace culture. ** Benefits:** - Competitive hourly rate: £13.00 per hour - Opportunities for career advancement and professional development. - Complimentary meal during full shifts. - Generous employee discounts. - Referral programme with potential to earn up to £250. - Company pension. - 28 days of holiday. - Eligibility for the Store Bonus Scheme. - A dynamic, supportive, and fun work environment. - Recognition programmes such as “Champion of the Month.” Other Details: - Experience: Required. - Languages: English required. - Employment: Full-time. - Schedule: Working days are Monday to Sunday, with shifts scheduled to ensure coverage throughout the week. - Hourly rate: £13.00, plus benefits. Join Us: If you're ready to take the next step in your career and help lead a passionate team dedicated to providing exceptional service, we'd love to hear from you! Apply now to join the ARRO Coffee family and make a difference in the lives of our customers and team members alike. About Us: At ARRO Coffee, we bring the vibrant essence of Italy to the heart of London. Inspired by Italian food, culture, and tradition, our stores are a destination for coffee lovers and food enthusiasts alike. We take pride in our artisanal coffee blends, freshly made pastries, sandwiches, and salads, and most importantly, the warm, inviting atmosphere that makes our café a beloved gathering spot. Whether it’s a quick espresso or a leisurely afternoon with friends, we strive to offer our customers an exceptional experience every time they visit.
Job Title: Customer Service Agent Location: London, Knightsbridge (Full-Time, On-Site) Company: Welzo About Welzo: Welzo is one of the largest healthcare marketplaces globally, offering over 40,000 health and wellness products across 35 countries. We are committed to providing a seamless experience for our customers while supporting their health and wellness journeys. Role Overview: We are seeking a proactive and empathetic Customer Service Agent to join our dynamic team in London. The ideal candidate will handle customer inquiries across multiple channels, including tickets, emails, calls, and reviews, ensuring an excellent customer experience and maintaining our reputation for exceptional service. Key Responsibilities: Customer Support: Respond promptly and professionally to customer inquiries via email, tickets, and phone calls.Resolve issues related to orders, products, shipping, and account queries. • Manage and respond to customer reviews on platforms such as Trustpilot to maintain a positive brand reputation. • Problem Resolution: • Investigate and resolve customer complaints, escalating complex issues to the appropriate teams when necessary. Identify patterns in customer feedback and provide actionable insights to improve processes. Order Management: Assist customers with order tracking, cancellations, refunds, and replacements. Collaborate with fulfillment and logistics teams to ensure timely order resolutions. Knowledge Maintenance: • Stay updated on Welzo’s product offerings, policies, and procedures to provide accurate information to customers. Update internal knowledge bases with FAQs and common solutions for efficiency. Metrics & Feedback: Strive to achieve individual and team performance targets, such as response times and customer satisfaction scores. Regularly provide feedback to improve customer service processes. Requirements: Previous experience in customer service, preferably in e-commerce or healthcare sectors. Excellent communication skills, both verbal and written. Strong problem-solving skills with the ability to think critically and handle escalations effectively. Experience using customer service software like Zendesk or similar platforms. Ability to manage multiple tasks and prioritize workload efficiently. Empathy, patience, and a customer-first mindset. A proactive approach with a focus on continuous improvement. What We Offer: Competitive salary. âOpportunity to work in a fast-growing healthcare marketplace with a global presence. Comprehensive training and support to develop your skills. • Collaborative and supportive work environment. Join us at Welzo and play a pivotal role in shaping the customer experience for one of the leading healthcare platforms!
Job Description: Private Tutor for Primary School Children with SEND and SEMH Position: Private Tutor Location: Flexible (In-person or online) Hours: Part-time or full-time, based on availability Salary: Competitive, depending on experience and qualifications Role Overview We are seeking a compassionate, patient, and experienced private tutor to provide one-on-one teaching support for primary school children with Special Educational Needs and Disabilities (SEND) and Social, Emotional, and Mental Health (SEMH) challenges. The tutor will focus on delivering personalized learning plans, fostering academic progress, and building confidence in a supportive and nurturing environment. Key Responsibilities 1. Personalized Learning Support: • Design and deliver tailored lesson plans that address the individual learning needs and abilities of each child. • Support core primary subjects (e.g., literacy, numeracy, and science) while incorporating the child’s interests to enhance engagement. 2. Emotional and Social Development: • Build positive relationships to establish trust and a sense of safety. • Use strategies to support the child’s emotional regulation and social interaction skills. • Create a calm and structured learning environment that reduces anxiety and promotes focus. 3. Progress Monitoring and Reporting: • Assess and track the child’s progress, adjusting teaching methods and goals as needed. • Provide regular updates to parents/carers, including detailed progress reports and strategies for at-home support. 4. Collaboration with Professionals: • Work closely with parents, schools, and other professionals (e.g., therapists, SENCOs) to ensure a cohesive approach to the child’s education and development. 5. Incorporating SEND Strategies: • Implement appropriate teaching techniques such as scaffolding, multi-sensory learning, and the use of visual aids. • Use assistive technology or tools, as required, to support learning. Qualifications and Skills Essential: • Proven experience working with primary school children, particularly those with SEND and SEMH needs. • Understanding of individualized education plans (IEPs) and effective intervention strategies. • Excellent communication and interpersonal skills to engage children and liaise with parents and professionals. • Patience, empathy, and adaptability to cater to diverse learning styles and challenges. • Knowledge of safeguarding and child protection policies. Desirable: • Relevant teaching qualification (e.g., PGCE, QTS, or equivalent). • Additional training in SEND/SEMH (e.g., Autism Spectrum Disorder, ADHD, trauma-informed approaches). • Experience with assistive technology or therapeutic techniques (e.g., sensory integration, play therapy). Benefits • Opportunity to make a meaningful difference in a child’s life. • Flexible working hours and location. • Access to ongoing professional development and training opportunities. • Supportive and collaborative work environment. How to Apply If you are passionate about helping children with SEND and SEMH reach their full potential, we’d love to hear from you. Please send your CV and a cover letter detailing your experience and suitability for the role This role offers the opportunity to provide vital support and help shape a brighter future for children with unique learning needs.
Job Title: Accounts Administrative Controller (FTC, Maternity Cover - 13 Months) Reporting to: Finance Director Working Hours: 10am-6pm, Monday-Friday Salary: Up to £34,000 Location: Hybrid (after training period) Duration: 13 months - (starting end of March/beginning of April) About White Cube White Cube was established by Jay Jopling in 1993 as a project room for contemporary art. Over the years, it has grown into one of the most influential commercial galleries in the world, representing internationally renowned artists such as Georg Baselitz, Tracey Emin, Antony Gormley, Mona Hatoum, Anselm Kiefer, Liu Wei, Park Seo Bo, Doris Salcedo, and Jeff Wall. White Cube’s exhibition programme spans locations in London, Hong Kong, Paris, New York, Seoul, and online. Since its inception, the gallery has exhibited the work of many of the world’s most highly acclaimed contemporary artists, cementing its reputation as a leader in the art world. The Role: We are seeking a highly motivated and detail-oriented Accounts Payable Assistant to join our Finance team on a fixed-term basis for 13 months, covering maternity leave. This is a pivotal role responsible for overseeing and managing the day-to-day accounts payable functions, ensuring timely and accurate processing of invoices, expenses, and payments, while maintaining excellent relationships with suppliers. The successful candidate will bring expertise in supervising high-volume transactions, exhibit exceptional attention to detail, and demonstrate a proactive approach to problem-solving. They will play a key role in upholding the integrity of our financial systems and ensuring compliance with internal policies and external regulations. Additionally, the successful candidate will manage and provide guidance to both Accounts Payable Assistants, ensuring effective delegation and workflow management. Key Responsibilities: • Oversee and supervise the accounts payable processes, ensuring the accurate and timely processing of supplier invoices, employee expenses, and payments. • Supervise the use of financial systems, including Concur, Compleat, and Sage, to ensure efficient workflow and compliance with company policies. • Approve and process supplier invoices and employee expenses under set thresholds, ensuring correct coding and adherence to company guidelines. • Perform weekly bank reconciliations across multiple entities and currencies, ensuring that payments and receipts are accurately posted. • Manage VAT reconciliation for paid invoices and support international VAT reporting requirements. • Update currency exchange rates and maintain accurate financial records for audits and compliance purposes. • Monitor the finance inbox, ensuring all queries are addressed or delegated in a timely manner. • Collaborate with the wider Finance team to provide support and training on processes, and drive continuous improvements in accounts payable procedures. Desirable Skills and Experience: • Previous experience in supervising payable function is essential, with a proven ability to manage high-volume transactions efficiently. • Proficiency in financial systems such as Concur, Compleat, and Sage. • Strong attention to detail and a high level of accuracy in financial processes. • Excellent organisational skills, with the ability to prioritise workload and meet tight deadlines. • Strong communication and interpersonal skills, enabling effective collaboration with internal teams and external suppliers. • Advanced proficiency in Microsoft Office, particularly Excel. • Experience in handling international VAT and multi-currency accounts is highly advantageous. • A proactive, problem-solving mindset and the ability to work both independently and as part of a team. • A commitment to maintaining the highest standards of professionalism and discretion. Please note we are unable to provide sponsorships for visas for this role.
Our Kitchen Assistants/Team Members are responsible for preparing our food offering to the highest quality and standards. Their role is crucial in maintaining a smooth and efficient operation in the kitchen. Opening hours: from 10.00am to 2.00am from Monday to Sunday What you'll do at Pasta Evangelists: - Ensuring that the kitchen is set up and ready for each service with the right amount of prepared Pasta Sauces and other ingredients that ensure the right amount for quick service but does not negatively impact food costs i.e. wastage. Including preparing par levels in the pre-prepared cold delivery fridge. - Wear a full smart clean uniform to the brand standard at all times whilst on shift and protective clothing as required. - Ensure the full Pasta Evangelists Standard is adhered to, thereby ensuring our Pasta and other Products are kept to the highest possible standard for Best product quality to our customer. - To ensure that the kitchen is exceptionally clean and complies with all Health and Safety / Quality and Safety regulations. - To keep an eye on the Availability and Inform the Team leaders and wider team in advance. - Document and keep a record of information on food as appropriate to the company policy and effective date labelling and make sure stock rotation principles (FIFO) are fully adhered to. - Ensure that all par levels are maintained. - Ensure any food wastage is recorded accurately. - Utilise the SOP to maximise the quality and speed of food readiness. - For all equipment i.e. Fridges, Pasta Boiler, Ovens, Microwaves etc ensure that the right temperature records are kept and the correct procedures are followed for safe food handling. - Ensure all equipment is maintained to the SOP standard. E.g. Kitchen management system, oven, fridges, freezers etc. - Preparing and cooking food to the highest of standards and complying with the preparation of all food that meets Pasta Evangelist’s requirements as laid out within “How to Cards”. - Ensure all food is prepared quickly, in the correct order, to the How to Card standard and in line with all SOP’s. - Full Checking deliveries into the Store and reporting any issues to the Team Leader/ Manager. To Ensure that all deliveries are Received & stored appropriately and storage requirements are adhered to. - Full Operating the wash-up area effectively and ensuring any equipment used is thoroughly cleaned. - Full Use correct signage whilst cleaning is taking place. - Full Ensure that all rubbish is disposed of correctly at all times, following the company waste management processes in relation to recycling and adhering to Local Authority requirements. - Reporting of any equipment defects quickly to Team leader or Area Manager. - Full Ensure that all close down kitchen procedures are followed and that the kitchen is always clean and prepared as possible for the next shift. - Full Regularly organise pest checks and report any concerns to the Team leader and higher management. Who are you: - You have knowledge of safe food handling, storage, and preparation techniques to prevent foodborne illnesses (preferable). - You are familiar with basic culinary techniques such as chopping, slicing, dicing, and measuring ingredients. - You have the ability to work efficiently in a fast-paced environment, prioritize tasks, and manage time effectively. - You are meticulous and detail-oriented when it comes to food preparation, cleaning, and maintaining kitchen organization. - You have the ability to work well as part of a team, communicate effectively with colleagues, and follow instructions from the Team Leader and/or Area Manager. - You are willing to adapt to changing situations, work schedules, and tasks as required in a dynamic kitchen environment. What we can offer: - £11.44 per hour - £12.44 per hour from midnight onwards. - Monthly bonus according to site performance. - Join a dynamic, fast-moving & diverse team - Regular team socials - Free Pasta Evangelists products - Referral Scheme bonus - Cycle to work scheme - Development Opportunities - you can grow inside the business.
Job Title: Customer Service Manager (SOC: 4143) Location: 7 A Henriques Street, London, England, E1 1NB (On-site) Reports To: Operations Manager About Us: East Dragon LD Ltd is a premier online retailer specializing in luxury superbrands, high-end fashion, and luxury watches. Based in London, we pride ourselves on delivering exceptional quality and style to our B2C clients. While rooted in the UK, we are rapidly expanding our operations into global markets to bring our curated collections to a worldwide audience. Our mission is to provide an unmatched shopping experience and maintain our reputation for excellence in the luxury retail sector. Job Summary: The Customer Service Manager will oversee all aspects of the customer service department, ensuring that B2C clients across the globe receive timely and effective assistance. You will lead and develop a team of representatives, resolve escalated issues, and contribute to shaping the overall customer service strategy. This includes gathering customer feedback to make data-driven decisions and building a loyal customer base through exceptional service. Key Responsibilities: Customer Service Leadership and Strategy - Gather and analyse customer feedback to derive actionable insights and improve service operations. - Develop and implement a data-driven customer service strategy for online operations. - Launch initiatives that build customer loyalty, ensuring repeat business and long-term satisfaction. - Ensure prompt and effective resolution of customer inquiries, complaints, and escalations. - Foster a customer-centric culture within the team. Team Management - Recruit, train, and mentor a multilingual customer service team with expertise in luxury markets. - Set clear objectives and provide regular performance feedback to ensure a high-performing team. - Manage staffing schedules to ensure adequate support during peak business hours and across time zones. - Conduct training sessions to enhance customer service skills and knowledge. - Motivate and empower the team to exceed customer satisfaction targets. Customer Experience - Oversee customer inquiries across multiple channels, including email, chat, phone, and social media, with a focus on luxury clientele. - Collaborate with teams such as Marketing, Sales, and Logistics to elevate the overall customer experience. - Address and resolve escalated customer complaints promptly, ensuring professional and personalized resolutions. - Monitor and leverage customer feedback to identify areas for improvement in products, services, and processes. Process Improvement - Develop, document, and continuously refine customer service policies and procedures. - Work closely with departments such as logistics and marketing to resolve customer issues efficiently. - Leverage CRM tools and technology to streamline workflows and enhance service delivery. - Stay updated on industry trends and best practices to drive innovation in customer service. Reporting & Analytics - Track and report on key performance indicators (KPIs), including response times, resolution rates, and customer satisfaction scores. - Analyse customer service metrics to identify trends and recommend strategies for improvement. - Prepare detailed reports for senior management, highlighting successes, challenges, and growth opportunities. Problem-Solving - Handle complex or sensitive customer issues, turning challenges into opportunities for exceptional service. - Proactively anticipate potential issues and implement preventative measures to enhance customer satisfaction. Qualifications: Required: At least 2 years of proven experience in a customer service or customer success role, ideally in a B2C environment. Previous experience in the fashion industry, particularly in luxury brands or watches, with a strong understanding of the online fashion business model. Outstanding communication, interpersonal, and conflict-resolution skills. Strong organizational and multitasking abilities in a fast-paced environment. Preferred: Experience using CRM tools. Experience in managing customer service teams in an in-office setting. Proficiency in data analysis and tools like Excel or Google Sheets. Key Attributes: A customer-centric approach and a genuine passion for helping people. Ability to lead, motivate, and inspire a team to excel. Calm under pressure, with a proactive and solution-oriented mindset. What We Offer: Competitive salary and performance-based bonuses. Opportunities for career growth and professional development. A supportive and collaborative work environment. Employee discounts on all East Dragon LD Ltd products. 28 holiday pay per year.
The Office Manager will play a vital role in ensuring the efficient operation of the office and the productivity of office staff. This position involves overseeing daily office activities, managing administrative assistants, and supervising employees performing office-related tasks. Key responsibilities include: Assigning tasks and ensuring workflow efficiency while maintaining high-quality service standards. Managing office supplies, maintaining inventory, and overseeing financial records. Enforcing office safety, health, and security policies to create a safe and compliant work environment. Resolving employee and client issues promptly and professionally. Supporting smooth daily operations and fostering a collaborative and organized workplace. This role requires a proactive, detail-oriented individual with excellent organisational, communication, and leadership skills. The ideal candidate will have the ability to motivate staff, streamline processes, and maintain a positive, productive office environment.
Housekeeper Job Responsibilities: Performs cleaning duties in all guest areas and back of house. Consistently offers professional, friendly, and engaging service. Ensures housekeeping departmental standards are followed. Responds timely to guests’ special requests for miscellaneous items like cribs, cots, extra towels, etc. Maintains inventory of necessary supplies. Reports necessary maintenance items. Follows departmental policies and procedures. Follows all safety and sanitation policies Assists other departments when needed to ensure optimum service to guests. Performs additional duties as needed.
Job Title: Semi-Independent Placement Support Worker Location: Ashford and Maidstone, Kent Job Type: Full-time, Permanent (Shift-based) Salary: Negotiable depending on experience. Job Overview: As a 24-Hour Semi-Independent Placement Support Worker, you will provide practical and emotional support to young people age 16 - 18 year old placed in semi-independent living settings. These individuals may include young adults and those transitioning from care settings. You will be responsible for ensuring the individuals' safety, well-being, and helping them develop independent living skills. This role will involve a combination of day and night shifts, including weekends, to provide consistent care and support. Key Responsibilities: Support and Empowerment: Assist individuals in achieving personal goals and developing independent living skills, such as cooking, cleaning, budgeting, personal care, and time management. Encourage and support clients in decision-making and problem-solving to increase independence. Promote the emotional, psychological, and social well-being of the individuals, ensuring they feel respected and valued. Monitoring and Reporting: Observe and record the progress, challenges, and achievements of each individual. Ensure accurate records are maintained as required. Provide regular updates to senior staff or case managers regarding any significant changes in the individual's needs or behavior. Report any incidents, safeguarding concerns, or issues promptly in accordance with policy and procedures. Health and Safety: Ensure a safe living environment for all individuals, complying with health and safety regulations. Respond to emergencies and manage crises, using de-escalation techniques and following procedures. Skill Building and Social Inclusion: Support individuals in accessing community resources and social activities to encourage social interaction and integration. Work with individuals to improve life skills such as communication, problem-solving, and personal development. Collaboration and Teamwork: Work as part of a multidisciplinary team, including social workers, psychologists, and healthcare professionals, to ensure holistic care for each individual. Attend team meetings and contribute to care planning, reviews, and updates. Shift-Based Work: Provide 24-hour support, including day shifts, waking night shifts, and sleep-ins as required. Ensure continuity of care during all shifts, maintaining high standards of practice and consistent support. Qualifications & Experience: Essential: Experience in care, support work, or a related field, ideally within semi-independent living or supported accommodation. Knowledge of safeguarding policies and procedures. Excellent communication skills, both written and verbal. Ability to work flexibly and as part of a team. Understanding of the importance of confidentiality and respecting privacy. Ability to manage challenging behaviour and difficult situations. Desirable: Relevant qualification in health and social care (e.g., NVQ Level 2 or 3, Diploma in Health & Social Care). First aid certification. Experience supporting individuals with learning disabilities, mental health conditions, or other specific needs. Personal Qualities: Compassionate, patient, and empathetic. Resilient and able to manage stressful situations. Proactive and able to work independently with minimal supervision. Strong organisational skills and attention to detail. Additional Information: A valid DBS (Disclosure and Barring Service) check will be required for the successful applicant. The role involves shift work, including evenings, weekends, and potentially sleep-in shifts. If you are passionate about empowering individuals and helping them achieve their full potential, we encourage you to apply and join our dedicated team.
Job Overview We are seeking a reliable and dedicated SELF EMPLOYED Delivery Driver to join our team. YOU MUST HAVE YOUR OWN Vehicle (Small Van or Car) . The successful candidates will be responsible for transporting goods to various locations within a specified postcode area, while ensuring timely and safe delivery. This role requires effective communication skills, NO heavy LIFTING OR BIG PARCELS, and a commitment to providing excellent customer service. Experience in warehouse operations and commercial driving is advantageous but not necessary. Responsibilities Safely operate a van or car to transport goods to designated locations. Load and unload items, ensuring proper handling of products during transit. Communicate effectively with warehouse staff and customers regarding delivery schedules and any potential issues. Maintain accurate records of deliveries, including signatures and any discrepancies. Conduct routine vehicle inspections to ensure safety and compliance with regulations. Assist in warehouse duties as needed, including inventory management and organisation of stock. Adhere to all traffic laws and company policies while driving. Requirements Valid driver's licence; experience as a van driver or delivery driver is preferred. Ability to perform and engage in physical activity throughout the day. Strong communication skills for effective interaction with customers and team members. Previous experience in a warehouse environment is advantageous but not essential. A proactive approach to problem-solving and time management skills are essential for success in this role. Own your car. Courier insurance provided.
Job Title: Outbound Customer Services Advisor Location: South Marston, Swindon Contract: Initially temporary with permanent potential Salary: Up to £12.50 per hour Hours: Monday to Friday 37.5 hours per week – Requirement to work weekends on rota basis Background We are OutsideClinic - the UK's leading specialist provider of eye and hearing health care at home. Our mission is to improve the health, wellbeing and happiness of older people. We do this by providing extra ordinary care through life enhancing life changing clinical domiciliary services. We believe that clinically excellent eye and hearing health care should be accessible and affordable for all, especially for those who can't get to the high street unaided. We are seeking an energetic, passionate, and highly motivated Customer Service Advisor who is committed to helping people with their hearing needs. This individual will make outbound calls to both new and existing customers, maximising booking opportunities, while occasionally handling inbound calls. The ideal candidate will exhibit excellent communication skills, a customer-focused mindset, and a genuine desire to assist others. Success in this role requires enthusiasm, compassion, and the ability to thrive in a fast-paced environment. This position combines proactive outreach to potential customers with exceptional service and support for inbound enquiries. Principle Accountabilities Outbound Sales: - Engage with new leads to initiate conversations, focusing on scheduling private hearing tests with our Hearing Aid Dispensers, while identifying upselling opportunities where appropriate. - Prior experience in outbound calling is highly desirable, as this constitutes approximately 70% of the role. - Identify customer needs and propose suitable solutions. - Consistently achieve and exceed assigned targets and KPIs. - Maintain accurate and detailed records of calls and sales activities in the CRM system. - · Proactively follow up on leads generated through marketing campaigns. Inbound Customer Support: - Handle incoming calls from customers with a proactive approach to understanding their requirements. - Resolve customer concerns promptly and effectively, maintaining high levels of satisfaction and encouraging positive Trustpilot reviews. - Provide professional and courteous service to both new and existing customers via telephone and email. - Identify opportunities for lead generation during customer interactions. - Perform occasional administrative tasks as required. About you You will have: - Proven experience in a sales role, ideally with both inbound and outbound responsibilities. - Excellent verbal communication and active listening skills. - Strong negotiation and persuasion abilities. - Proficiency in basic IT systems, including customer databases, email, and Microsoft Office applications. - Familiarity with CRM tools and sales software (e.g., Salesforce, HubSpot, or similar). - A proven ability to thrive in a target-driven environment. - High levels of organisation and attention to detail. - Resilience and the ability to handle rejection in a professional manner. - Experience within a healthcare setting is desirable. In addition to the principal accountabilities listed above, you may be required to undertake other duties from time to time, ensuring compliance with company policies, procedures, NHS guidelines, and current legislation at all times.
Job Title: Early years Level 3 Qualified Staff and Activities Leaders required to join Magna’s Continuously Growing Team. Location: Basingstoke (RG22, RG22, RG23 and RG24 ) Job type: - Part-time, Permanent, Monday – Friday. - Breakfast Club – 7.30am – 9am (1hr 30min) - and / or - Afterschool Club – 2.30pm – 6pm (3hrs 30mins) - Time may differ slightly for different Sites. - Pay: £11.50-£13.00 per hour (dependant on experience and qualifications) About Magna Groups Enterprises Ltd: Magna Groups are a provider of Breakfast, Afterschool and Holiday clubs in various locations around South and West London and Hampshire. Catering for 5 -11-year-olds to provide them with a safe and fun environment away from home. Magna's Ofsted registered Camps and Extended Schools provides children and young people the opportunity to participate in a wide variety of specially designed activities that will truly inspire, captivate and keep them wanting to come back for more. We are seeking new dedicated and enthusiastic Childcare / Activities Assistants / Play Workers to join our team continuously growing team, providing a safe and engaging environment for children to learn and play. Ideal Candidate The ideal candidate will have a passion for working with children and the ability to communicate effectively with both children and their parents. This role is essential in supporting children's development through play, ensuring they have a positive experience while in our care. We are looking for individuals who enjoy working with children and leading fun activity sessions, that will INSPIRE, CAPTIVATE and ENGAGE. Role Overview: We are looking for enthusiastic and dedicated Childcare / Activities Assistants / Playworkers to join our team at one of our Southwark sites. In this role, you will support the planning and delivery of a variety of fun, creative, and educational activities for children. You will work closely with other team members to ensure that all children have an enjoyable, safe, and supportive experience. A Successful Candidates Responsibilities: - Support the planning, implementation, and facilitation of various activities for children of different age groups. - Prioritize the safety and well-being of children at all times. - Create an inclusive and nurturing environment that promotes children’s growth and development. - Promote active involvement and collaboration among children. - Observe and support the social, emotional, and physical development of children. - Help maintain a clean, safe, and orderly activity space. - Foster positive relationships with children, parents, and team members. - Ensure all activities adhere to health and safety regulations. Role Requirements: - Previous experience working with children in play, educational, or recreational environments is essential. - A strong passion for supporting children in reaching their full potential. - A positive, enthusiastic, and proactive approach. - Effective communication skills and the ability to engage both children and team members. - Understanding of safeguarding procedures and child protection policies. - Capability to work independently as well as collaboratively within a team. Desirable: - A qualification in Playwork, Childcare, or a related field (e.g., NVQ Level 2 or 3 in Playwork, Childcare or similar). - Paediatric First Aid training. A Successful Candidates Responsibilities: - Support the planning, implementation, and facilitation of various activities for children of different age groups. - Prioritize the safety and well-being of children at all times. - Create an inclusive and nurturing environment that promotes children’s growth and development. - Promote active involvement and collaboration among children. - Observe and support the social, emotional, and physical development of children. - Help maintain a clean, safe, and orderly activity space. - Foster positive relationships with children, parents, and team members. - Ensure all activities adhere to health and safety regulations. What We Offer: - A supportive and friendly team environment. - Opportunities for personal and professional development. - Chance to make a real difference in the lives of children and young people. If you are passionate about working with children and want to be part of a creative and exciting team, we would love to hear from you! We are committed to safeguarding and promoting the welfare of children. All positions are subject to an enhanced DBS check. We look forward to hearing from you! Work Location: In person
- To provide assistance and support to our Hotel General Manager with the day- to-day operation hoof the property in order to achieve the highest service standard and complete guest satisfaction. - analyses demand and decides on type, standard and cost of services to be offered - determines financial, sta#ing, material and other short- and long-term needs - ensures physical comfort of residents or passengers and makes special arrangements for children, the elderly and the infirm if required - To recruit, engage and retain our colleagues through effective performance - management, and to assist with the daily admin according to company policy and procedures. - To deputise for the General Manager as required
Manager Key responsibilities: - Manage and supervise the daily operations of the barber shop, including scheduling appointments, managing customer inquiries, and overseeing staff performance. - Ensure that the shop is clean, organised, and fully stocked with necessary supplies and products. - Provide exceptional customer service to all clients and ensure that their needs are met and exceeded. - Maintain a safe and welcoming environment for customers and employees. - Develop and implement marketing and promotional strategies to increase customer base and revenue. - Hire, train, and manage staff members, including barbers, receptionists, and assistants. - Ensure compliance with all health and safety regulations and company policies and procedures.
We are seeking a dedicated and experienced Early Years Practitioner/Deputy Manager to join our vibrant team. In this role, you will support the Preschool Manager in overseeing daily operations, ensuring high standards of care and education, and fostering a positive and inclusive environment for children, staff, and families. You will play a key role in maintaining compliance with regulatory standards, leading curriculum development, and mentoring team members to deliver outstanding early years provision. Key Responsibilities: Assist the Nursery Manager in overseeing the day-to-day running of the nursery, ensuring smooth operations and adherence to all policies and procedures. Lead by example in delivering exceptional childcare and early education, following EYFS guidelines. Monitor and maintain compliance with regulatory requirements, including health and safety and safeguarding policies. Support and mentor staff, conducting regular supervision meetings and appraisals to enhance professional development. Work collaboratively with families, promoting open communication to build strong relationships. Contribute to curriculum planning, ensuring it is engaging, inclusive, and tailored to meet the developmental needs of all children. Take responsibility for the nursery in the absence of the Manager, ensuring continuity of care and leadership. Handle administrative tasks such as staff scheduling, record-keeping, and reporting. Actively participate in recruitment, training, and retention of staff. Qualifications and Experience: Level 3 (or higher) qualification in Early Years Education or Childcare. Proven experience in a leadership role within an early years setting. Strong knowledge of EYFS framework, safeguarding, and health & safety standards. Excellent communication, organizational, and interpersonal skills. Ability to inspire and motivate a team while maintaining a positive and professional demeanor. What We Offer: Competitive salary and benefits package. Ongoing professional development opportunities. Supportive and friendly working environment. Opportunity to make a meaningful impact on children’s early learning journey. We are an equal opportunity employer committed to diversity and inclusion.
We are highly focussed on development and safety but also vitally important to us, is that our children have an enjoyable learning experience. We provide a caring, secure environment through individual attention and group activities and to organise an appropriate range of leisure activities for children between the ages of 3 to 11. Key Areas · Activity planning · Liaison · Supervision and care of children · Direct playwork · Health and safety · Miscellaneous Duties and Responsibilities Activity Planning · To provide safe, creative and appropriate play opportunities including preparing activities, organisation programmes and arranging equipment · To ensure that all activities are carried out within an equal opportunity framework. · To undertake any necessary training including a nationally recognised playwork course. · To encourage community wide participation and activity planning and delivery. Liaison · To develop and maintain good relationships and communications with parents to facilitate day to day caring needs. · To encourage parental involvement and support through the development of effective working relationships. · To consult with the children and involve them in the planning of activities. Supervision and care of children · Ensure that activities are carried out in a safe and responsible manner in accordance with Statutory responsibilities. · Ensure that food provision is carried out within the guidelines of the Food and Safety Act 1990, it is balanced and healthy in accordance with dietary requirements. Direct Playwork · Help the coordinator to ensure that a wide range of creative and enjoyable activities are offered. · Ensure that play meets full range of children’s individual and group needs. Health and safety · To ensure the good standards of hygiene and cleanliness are maintained at all times. · To be responsible for the Health and Safety standards, appropriate for the needs of the children. · Recording of any accidents in the accident book. · Ensure child is collected by someone known to Beams of Light staff · Recording of any accidents in the accident book · To ensure confidentiality of information at work is adhered. · Ensure to provide a good quality check on the equipment and the children’s play environment before the after school care session. Miscellaneous · To promote the aims and objectives of Beatrix Potter School, it’s policies and practices and use as a guide for daily activities. · To undertake such other duties and responsibilities of an equivalent nature as may be determined from time to time. · To assist in outreach (promoting the centre) After School Care Salary - £11-£13 an hour, 3 hours a day Location - Beatrix Potter Primary School, London, SW18 3ER Contract Type - Permanent, Part time, Self Employed Weekly hours - 12 to 15 hours per week Operates - from 3pm to 6pm Monday - Friday (Term Time Only) Probationary Period (3 months) - Remote interview process. - Sanitisation, disinfection or cleaning procedures in place - Job Types: Part-time, Permanent - Pay: £11.00 - £13.00 per hour Schedule: Monday to Friday Licence/Certification: DBS certificate (preferred) Safeguarding Certification (preferred) First Aid Certification (preferred) Food Hygiene certificate (preferred) Level 3 Childcare certificate (preferred)
A childcare assistant helps children feel safe and cared for, and supports their development and learning. They also ensure that children's needs are met, and that health and safety regulations are followed. Help children learn language and numeracy skills, and support their physical and mental wellbeing Plan and implement activities that are age-appropriate, such as arts and crafts, music, and cooking. Assist with daily routines, such as feeding, changing, and toilet breaks. Observe children's behaviour and development, and report any concerns to parents or senior staff. Ensure that all policies and procedures are followed, and that children's records are kept up to date Skills Good communication skills, both written and verbal Ability to work well in a team Ability to understand and carry out instructions Knowledge of child development and behavior patterns Knowledge of health and safety regulations
IMMEDIATE START WEST NORWOOD AREA ONLY APPLY IF THESE LOCATIONS ARE SUITABLE !!!!!!!!!!! Job description Immediate start The main duties and responsibilities of the post holder are indicated below, other duties of an appropriate nature and level will also be required 1. Assist in the provision of a variety of appropriate learning opportunities for children and young people some of whom may require special attention and/or will have come from various racial, cultural and religious backgrounds. 2. Lead groups of children in specific sport, game craft and learning activities. Manage behaviours and adapt the activity to meet the needs of groups or individuals. Prepares for activities. 3. Evaluate events and activities and contribute to the development of the service including making recommendations for change and development of the activities. 4. Supervise children to ensure safe use of equipment and facility without endangering themselves or other users. 5. Check that play and learning conditions conform to the appropriate health and safety standards and are suitable for the group and activity planned. Contribute to the corporate responsibility for continuously checking that the premises, gates, etc are secure, reporting defects promptly to the leader in charge. 6. In conjunction with the leader in charge, liaise with other workers to share activities and skills to ensure a range of complementary activities are available. Support and advise less experienced workers in activities. 7. Ensure that the Young People Matter equal opportunities and standards are integrated into all aspects of the service. 8. Undertake first line child protection measures, reporting areas of concern to the senior Manager. 9. Publicise the service and special events through assisting in the production of leaflets, posters, and information bulletins. 10. Assist in maintaining contacts with teachers, parents and users of play service to increase the uptake of existing services, to design or tailor additional services to resolve problems. 11. Contribute to keeping local records appropriate to the service. 12. At the direction of the senior Manager / senior Project, support the operation of holiday clubs, including enrolment and operation. 13. Child protection · To have due regard for safeguarding and promoting the welfare of children and young people and to follow the child protection procedures adopted by Young People Matter Policy.
Job Overview The experienced Administrative Officer is responsible for supporting the administrative, financial and organisational processes within the school. General Administration · Update manual and computerised record/management information systems (MIS), including student and staff HR & absence records, class lists and internal phone listings · Update and maintain the school calendar/diary · Manage the school diary for prospective parent/carer tours · Update and maintain the school website, ensuring statutory compliance · Manage and organise completed forms from parents · Organise and distribute incoming and outgoing post · Provide administrative support to SLT and staff as needed · Organise individual and whole school training for all staff · Maintain training records for school staff, including medical, on the school’s MIS · Order, monitor and manage stock, ensuring best value following the school’s purchasing processes · Process orders for resources on behalf of school staff in line with the school’s purchasing procedures · Carry out filing, printing, and photocopying · Maintain the operation of the printer and photocopier to ensure it’s ready to use at all times, resolving any issues as necessary · Assist with organising parents’ evenings and other meetings and events, including the organisation of rooms and equipment, and providing refreshments as required · Assist with organising school based medical and other health related appointments, including the organisation of rooms · Assist in the organisation of school trips in cooperation with other staff, including ensuring that staff and external providers (e.g. coach companies) have completed all associated risk assessments · Keep records in accordance with the school’s record retention schedule and data protection law, ensuring information security and confidentiality at all times · Work with the external contractor to manage, administer, and reconcile the school dinner provision · Provide daily school dinner numbers to catering provider in line with the applicable service level agreement, review and agree menus each term, administer free school meals, send invoices, and reconcile payments within the school’s MIS · Provide administrative support to the EHCP process by preparing paperwork for and arranging EHCP Annual Review meetings, collating, updating, and maintaining student records, editing/updating changes to EHCPs following the Annual Review, whilst ensuring that the school’s legal obligations are met in relation to timescales · Provide support with the Local Authority consultation process, including pre-admissions consultations; and collating and processing requests on behalf of the Headteacher · Dealing with leavers’ administration · Take responsibility for the preparation of the School Pupil Census · Completion of returns for the relevant local authority and DfE as required by the Headteacher · Maintain the school’s Single Central Record (SCR) in line with statutory guidance · Document archiving · Liaise with IT in respect of equipment and systems logins · Keeping induction folders up to date · Keeping GIAS up to date · Communication with parents/carers, including working with Home School Liaison Officer to cascade information about activities to parents via Arbor · Working with the DPO to ensure compliance with GDPR, recording any breach and reporting the same immediately to the Headteacher · Reporting Subject Access Requests and Freedom of Information Requests immediately to the Headteacher Attendance Administration · Monitor and maintain an accurate record of pupil attendance, producing reports as necessary · Monitor the late arrival of pupils and contact parents/carers to identify reasons for non-attendance, ensuring all safeguarding procedures are followed · Transfer staff absence information into the school’s MIS daily Reception · Act as the first point of contact for parents and visitors arriving at the school · Reception duties, including answering the telephone and managing the school’s email Inbox, ensuring the school meets its expected response times and emails are forwarded to the relevant member of staff as necessary · Deal with telephone and face-to-face enquiries efficiently and in a professional and supportive manner · Seeking support from other colleagues where necessary to respond to complex enquiries · Respond to messages promptly and accurately, passing on information to relevant staff members as necessary · Assist staff and pupils with the information and support they need Security · Control access to the school in line with the school’s safeguarding procedures, including signing-in visitors, checking identification as necessary, issuing passes, and notifying them of safeguarding and safety procedures · Be alert to unknown individuals on the school premises and report any concerns in line with the school’s procedures Written Communication · Write and send email responses that are professional and uphold the school’s vision and values · Update and distribute online and offline communications (e.g., letters, newsletters, social media posts etc.) to parents, staff, and other stakeholders · Assist with marketing and promoting the school Finance · Collect, record and issue receipts for payments from parents · Carry out financial administration in line with the school’s procedures · Payroll administration, including processing starters and leavers, time sheets for agency staff and other HR related claims HR · Support recruitment processes up to conditional offer stage, including processing applications, arranging interviews and carrying out online searches, in line with the school’s Safer Recruitment Policy · Signing off on timesheets for agency staff · Responsibility for collating and maintaining volunteer paperwork Safeguarding · The school Administration Officer will be required to safeguard and promote the welfare of children and young people and follow school policies and the staff code of conduct · Providing administrative support to the DSL · Maintain the school’s Single Central Record (SCR) in line with statutory guidance Other Areas of Responsibility · Read and follow relevant school policies · Undertaking training required to develop in the role · Ensure all duties and responsibilities are undertaken in line with the school’s Health and Safety Policy · Support with fire/evacuation checks and procedures in line with school policies This job description sets out the main duties of the post at the date it was drawn up but is not intended to be an exhaustive or definitive list. Duties may vary from time to time without changing the general character of the post or the level of responsibility entailed. Such variations are a common occurrence and cannot themselves justify a reconsideration of the grading of the post. You may be required to carry out other duties commensurate with your role. Woodeaton Manor School is committed to safeguarding and to promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Our recruitment and selection practices reflect this commitment and the offer made to the successful candidate will be subject to and conditional upon an enhanced Disclosure and Barring Service check and other relevant employment checks outlined in Keeping Children Safe in Education 2024, including a minimum of two references, one of which should be from the applicant’s most recent employer. As part of our recruitment process, we will require you to fill in an overseas check and self-declaration prior to interview.
Job Overview We are seeking a dedicated and knowledgeable Legal Officer to join our team. The successful candidate will play a pivotal role in ensuring compliance with legal regulations and internal policies within the organisation. This position requires a strong understanding of regulatory reporting, compliance management, and internal audits, particularly within the immigration sector. The Legal Officer will be responsible for providing legal advice and support to various departments, ensuring that all operations adhere to applicable laws and regulations. ** Duties** · Assisting Directors in implementing the firm’s visions, plans and strategies as a whole · Maintain the organization’s legal files and ensure that the working practices are by its policies and regulations. · The Visa and Immigration Student Advice Service provides visa advice on matters regarding UK Student visas to applicants and students; and activities related to sponsor compliance and CAS issuance. As a Legal and Immigration Advisor, you will provide immigration advice and guidance on Student visas through Live Chat, individual appointments, and email queries. Additionally, the role involves implementing policies and processes related to the organisation's duties as a student sponsor including Right to Study checks, engagement monitoring, and reporting to the Home Office. · Stay up to date with the latest changes in the UK immigration Law. Provide legal guidance on regulatory matters and compliance issues. Prepare and review legal documents, contracts, and agreements. Conduct internal audits to ensure adherence to legal standards and company policies. Liaise with regulatory bodies regarding compliance reporting and requirements. Assist in the development and implementation of compliance management systems. Monitor changes in legislation that may affect the organisation's operations. Collaborate with various departments to promote a culture of compliance throughout the organisation. · Advise on assisting in the drafting of standards, policies and procedures and their implementation to ensure RRG can upgrade its registration to meet any audit it conducts. ** Experience** A degree in Law or a related field is essential. Proven experience in a legal role, preferably within the banking or financial services sector. Strong understanding of regulatory reporting requirements and compliance management practices. Excellent analytical skills with attention to detail. Ability to communicate complex legal concepts clearly to non-legal personnel. Proficient in conducting internal audits and assessments. · Advise on assisting in the drafting of standards, policies and procedures and their implementation to ensure RRG can upgrade its registration to meet any audit it conducts. This position offers an opportunity for professional growth within a dynamic environment committed to upholding the highest standards of legal compliance.