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  • Early Years Educator
    Early Years Educator
    21 hours ago
    Part-time
    Beckenham

    The successful candidate will be working as part of our team to deliver outstanding care whilst facilitating engaging, child led learning. We are looking for someone else to join us who is committed to education, motivated, passionate, who wants to really make a difference in children's lives. ​Your responsibilities will include: • Promoting the philosophy of “learning through play”, supporting children in play and learning activities, following their interests., • Supporting everyday care routines, encouraging children to gain self-help skills including dressing, feeding, toilet training and an awareness of personal hygiene., • Facilitating a range of activities based on children’s interests, to promote each child’s physical, intellectual and emotional needs to enable each child to reach their full potential., • Assisting other pre-school practitioners with activities to encourage speech and language and social interaction with the children., • Enhancing the environment with resources and displays of children's work,, • Working with a small key group of children, observing, monitoring and recording each child’s development., • Working under supervision to maintain records and documentation that complies with statutory requirements., • Establishing positive relationships with parents and carers. Developing confidence when communicating with parents and carers about the day-to-day needs of their child and fostering parental engagement., • Attending staff and team meetings and keep up to date with developments in childcare through regular training as appropriate., • Ensuring you are aware of and comply with the pre-school’s policies, ensuring everyone is treated safely and with respect, in line with the pre-school safeguarding, H&S and equal opportunity policies and the Staff handbook., • Gaining knowledge and understanding of the EYFS and all other statutory requirements ​ Qualifications and skills needed: You must: • Be able to relate to and interact with children positively., • Be reliable, enthusiastic, and flexible., • Be able to remain calm under pressure, adapt to the unexpected and ‘think on your feet.’, • Be able to write reports and keep clear and accurate records., • Be well organised with good administrative and IT skills., • Be able to work as part of a team, follow instructions and use your initiative., • Be able to communicate clearly and politely both verbally and in writing., • Be able to develop positive relationships with parents, carers and other childcare professionals, • Be willing to learn new skills and able to identify when you need to ask for support ​ The hours are flexible, but will be between 8am-6pm Monday – Friday, and are term time only (38 weeks per year) ​The benefits of working with us are; Good rates of pay 6 weeks paid holiday ​Free uniform Free training Free DBS check Company Pension On-site Parking Ongoing continuous development and early years quality training and mentoring. ​ ​If you'd like to apply, please get in touch by email or via our website.

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  • Customer Service Assistant
    Customer Service Assistant
    13 days ago
    £14 hourly
    Full-time
    London

    We are seeking a dedicated and enthusiastic Customer Service Agent to join our dynamic team. In this role, you will be the first point of contact for our customers, providing them with information, support, and solutions to their inquiries and concerns. Your primary goal will be to ensure a positive customer experience by addressing issues efficiently and effectively, striving to exceed customer expectations. You will work in a fast-paced environment where strong communication and problem-solving skills are essential. As a Customer Service Agent, you will handle a variety of customer interactions, including answering policy inquiries, assisting with the admin and the contact with customers by email and phone as part of our award-winning service, and resolving issues. Additionally, staying knowledgeable about our products will be crucial to your success in assisting customers. You will have the opportunity to contribute to our mission of delivering exceptional service and building lasting customer relationships. If you are passionate about helping others, possess a strong customer focus, and thrive in a collaborative environment, we invite you to apply and be part of our commitment to excellence in customer service. Responsibilities • Respond to customer inquiries via phone and email in a timely and professional manner., • Provide accurate information regarding products and policies to customers., • Assist customers with buying., • Resolve customer issues or questions and issues in a positive and efficient manner., • Document customer interactions and feedback accurately in our CRM system., • Collaborate with team members to improve customer service processes and resolve complex issues., • Stay updated on product knowledge and company policies to provide the best service possible. Requirements • Respond to customer inquiries via phone and email in a timely and professional manner., • Accurate data entry skills, • Provide accurate information regarding products and policies to customers., • Assist customers with buying., • Resolve customer issues or questions and issues in a positive and efficient manner., • Document customer interactions and feedback accurately in our CRM system., • Collaborate with team members to improve customer service processes and resolve complex issues., • Stay updated on product knowledge and company policies to provide the best service possible. The job is a contractor role so applicants must have their own laptops and phone. Pay £14/hr

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  • Nursery Practitioner
    Nursery Practitioner
    2 months ago
    £12–£13.5 hourly
    Part-time
    London

    The Nursery Nurse will be required to: • To assist with the planning of the curriculum using the EYFS for guidance, • To help set up and tidy up activities and tables for meal times, • To act as a key person for a group of children and ensuring that each child’s needs are recognised and met, • Carry out regular observations and assessments on your key children and ensure that the developmental profiles are up to date, • To work in partnership with parents/carers and other family members, • To advise the manager or deputy manager of any concerns, • To teach children offering an appropriate level of support and stimulating play experience, • To ensure the children are safe at all times and you understand the safeguarding procedures, • To actively participate in team meetings, regular staff meetings and appraisal meetings, • To attend training courses as required and take responsibility for your development, • To keep confidential any information regarding the children their families or other staff which is all part of the job, • To be aware of and adhere to all the settings operational policies and procedures e.g. health and safety, safeguarding, food safety etc., • To be able to work in any room of the nursery, • To ensure that adequate records are kept and updated regularly, • To assist with the day to day tasks of the nursery, • To undertake any other reasonable duties as directed by the deputy manager or manager or room leader, • To be punctual and flexible

    Immediate start!
    No experience
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