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  • E-Commerce Operative
    E-Commerce Operative
    hace 12 días
    £26000–£28000 anual
    Jornada completa
    Croydon, London

    The E-commerce Operative will be responsible for providing exceptional customer service by optimizing the online buyer experience. You will offer administrative and operational support. Responsibilities Customer Service: Act as primary point of contact for online and mail order customers, answering phone and email enquiries, resolving complaints and processing orders in an efficient and timely manner. Operational: Processing, packaging and shipping orders accurately; Organizing stocks and maintaining inventory; Inspecting products for defects and damages: Take pictures and film packaging process: Examine incoming and outgoing shipments: Organize warehouse space: Receive, unload and place incoming inventory items appropriately: check, verify and fill customer invoices: follow company safety and hygiene rules. Website Online Shop: Create, edit and upload product photography and descriptions to the e-commerce platform and remove discontinued/out-of-stock items in a timely manner. Stock Control: Assist with rolling stock checks, unpack and process daily deliveries, process returns and write-offs, assist with exit strategy for slow moving and discontinued stock, keep storage areas organized and easy to navigate; Inventory update – every week. SKILLS AND REQUIREMENTS: Must have good telephone communication skills. Experience within customer service. Able to work independently with a 'Can do attitude' Ability to resolve customer issues and address complaints. Basic computer literacy particularly Excel and Word, Internet and e-mail. Portuguese / English Speaking is a must.

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  • Job Title: Patient Promoter – Conways Opticians, Sutton
    Job Title: Patient Promoter – Conways Opticians, Sutton
    hace 19 días
    £12.5 por hora
    Jornada completa
    Sutton

    Are you a people person with a passion for promoting health and well-being? Do you have the confidence and charisma to strike up a conversation with anyone you meet? If you enjoy engaging with people, making connections, and helping others, we want YOU to join our team at Conways Opticians in Sutton! About Conways Opticians: Conways Opticians is not your average optician. We believe in providing top-tier eye care with a personal touch. Our mission is simple: to help our community see better and live better. As a Patient Promoter, you’ll be at the heart of that mission—helping our local community understand the importance of eye health while promoting our services with enthusiasm and professionalism. The Role: As a Patient Promoter at Conways Opticians, you will be an essential part of our customer journey, engaging with passing foot traffic to raise awareness about the importance of eye exams and encouraging people to book their appointments with us. Your primary goal is to spark conversations, educate, and generate bookings—all while standing outside our store on the vibrant high street of Sutton. Key Responsibilities: Engage with passers-by: Warmly approach and engage people walking by, sparking conversations about the importance of eye health and the benefits of regular eye exams. Promote our services: Enthusiastically communicate our eye care services and book appointments for eye exams on the spot. Generate appointments: Create a buzz by effectively encouraging potential patients to schedule their eye exams, helping us grow our customer base. Customer service excellence: Provide outstanding customer service by being informative, friendly, and approachable at all times. Represent Conways: Be a positive ambassador of our brand by embodying our values and commitment to eye care. What We’re Looking For: Great Communication Skills: You must be confident and able to engage with a wide variety of people in a friendly and professional manner. Outgoing Personality: We need someone who’s comfortable talking to strangers, approachable, and full of energy. Customer Service Excellence: You should have a knack for creating positive experiences and making people feel comfortable and informed. Passion for Eye Health: A genuine interest in educating others about the importance of eye exams and helping them understand how we can improve their lives through better vision. Self-Motivated & Target-Driven: While you’ll have the flexibility to work your own hours, we need someone who’s goal-oriented and driven to generate appointments. Flexibility: Part-time, full-time, or weekend hours available! We’re open to accommodating your schedule. What We Offer: Competitive Pay: £12.50 per hour, with the potential for bonuses based on performance. Flexible Hours: Work hours that fit around your schedule—whether that’s part-time, full-time, or just weekends, we’re happy to accommodate. Supportive Environment: Join a dynamic, friendly, and passionate team that’s committed to supporting you in your success. Opportunity to Grow: As we expand, there are plenty of opportunities for career progression within the company. Why Join Us? Be part of a forward-thinking optician that puts the customer at the heart of everything we do. Work in a Vibrant Area: Sutton’s high street is the perfect place to interact with a variety of people, ensuring no two days are the same! Make a Real Difference: You’ll help people understand the value of their vision and encourage them to take action towards better eye health. If you’re ready to take the first step in an exciting new role, where you’ll be on the frontlines of real, impactful change, apply now to join the Conways Opticians family!

    ¡Incorporación inmediata!
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  • Local Borough Council Property Liason
    Local Borough Council Property Liason
    hace 1 mes
    Jornada completa
    Croydon

    Job Title: Council Liaison & Booking Officer Location: London Employment Type: Full-time / Part-time / Contract (Flexible) Role Overview We are looking for an organised and confident Council Liaison & Booking Officer to manage relationships with London local councils and secure council bookings for properties that we have already procured. This role focuses on coordinating with council housing teams, arranging inspections, managing paperwork, and ensuring properties are successfully placed on rent with councils. Key Responsibilities Council Liaison & Relationship Management Act as the primary point of contact between the company and local council housing teams Build and maintain working relationships with council officers across multiple London boroughs Respond promptly to council enquiries and booking requests Property Booking & Lettings Coordination Submit procured properties to councils for leasing or nightly/temporary accommodation schemes Coordinate council viewings, inspections, and handovers Manage booking confirmations, tenancy start dates, and contract documentation Compliance & Documentation Ensure all required documents are submitted accurately and on time, including: Gas Safety Certificates Electrical Safety Reports (EICR) EPCs HMO licences (where applicable) Fire safety and compliance documents Track council requirements and borough-specific compliance standards Inspections & Issue Resolution Coordinate council property inspections and follow up on any remedial actions required Liaise internally with maintenance, procurement, and compliance teams to resolve issues Keep councils updated on timelines and progress Pipeline & Reporting Maintain an up-to-date pipeline of properties submitted, approved, or pending with councils Track booking status, rental values, and contract durations Provide regular reports to management on council placements and performance Experience & Seniority Levels Junior Level Strong administrative and communication skills Confidence dealing with councils, clients, and stakeholders Ability to manage documentation and follow processes Willingness to learn council housing schemes and compliance requirements Mid-Level Experience working with London councils or in housing, lettings, or property management Familiarity with council leasing, TA (temporary accommodation), or PSL schemes Ability to manage multiple boroughs and bookings simultaneously Senior Level Proven experience securing council bookings at scale Strong relationships within council housing departments In-depth understanding of council procurement, compliance, and inspection processes Ability to streamline systems, improve turnaround times, and train junior staff Key Skills & Attributes Excellent communication and relationship-building skills Strong attention to detail and document management Good understanding of London borough requirements Ability to manage multiple properties and deadlines Problem-solving and follow-up driven mindset

    Sin experiencia
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