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  • Groups, Conference and Events Assistant Manager
    Groups, Conference and Events Assistant Manager
    2 days ago
    £36050 yearly
    Full-time
    London

    Job Ref: 13136 Branch: Head Office - London Location: London - Head Office Salary/Benefits: Competitive Salary plus excellent company benefits & perks. Contract type: Permanent Hours: Full Time Shift pattern: Monday to Friday - shift pattern 8:30am-5pm; 9am-5:30pm; Occasional evening/weekend work required Hours per week: 40 Posted date: 21/05/2026 Closing date: 18/07/2026 Why Join Apex Hotels? You'll be welcomed into Apex Hotels with genuine warmth as you join us as a Group, Conference & Events Assistant Manager in London. From your very first day, you'll be part of a team that truly cares, where people feel valued, included, and connected. We love individuality - it's what brings the spark, the curiosity, and the human touch to every interaction. Please note this position is an office-based role focused on managing group and event enquiries. Main Purpose of Job To drive and manage conference, events and group sales and confirmed bookings, ensuring exceptional service delivery from enquiry to execution. Key support to the GCE Manager, this role plays a key part in maximising revenue, efficient coordination, and outstanding client relationship management while delivering exceptional client experiences across all conference and event spaces. Specific Tasks Supervisory Responsibilities • Supporting the GCE Manager in overseeing daily team operations and strategic planning, • Provide guidance, training, and mentoring to junior team members., • Delegate tasks and monitor performance to ensure service standards are met., • Assist in onboarding new team members and contribute to development plans. Sales & Revenue Generation • Convert group and event enquiries into confirmed bookings., • Maximise bedroom, meeting room, and event space revenue. Client Relationship Management • Build strong relationships with corporate, leisure, and agency clients., • Conduct site visits and client meetings to showcase the hotel's offerings. Event Coordination • Liaise with internal departments (F&B, Front Office, Housekeeping) to ensure seamless event delivery., • Prepare detailed function sheets and ensure all client requirements are met., • Attend and support events as required to ensure client satisfaction. Administration & Reporting • Maintain accurate records in the hotel's booking system., • Prepare reports on sales performance, booking trends, and client feedback., • Generate reports on sales performance, booking trends, and client feedback., • Monitor team productivity and suggest improvements to processes. Reporting Structure • GCE Manager (region to be specified), • This post has supervisory responsibility for GCE Executives, • Whilst this role will have accountability to a specific primary region, as business needs require, this will expand to cover all Apex Hotels and locations to the same standard and role responsibilities About you: We love to welcome people with different experiences and from different places into our Apex family. We want to ensure you get the best experience from the role you begin your journey with us in. To excel within this role, you will have: Skills & Experience Required: • Proven experience in events or group sales, ideally within a hotel or hospitality environment., • Strong leadership and supervisory skills., • Strong commercial awareness and target-driven mindset., • Excellent communication and negotiation skills., • Ability to multitask and manage multiple events simultaneously., • Proficiency in booking systems (e.g. Infor, Opera, Delphi) and Microsoft Office. You will work with great people, enjoy your time at work, develop new friendships, networks, and skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes: • 30 days holiday, • Training and development from day one, • Employee events and celebrations, • Inhouse company interactive employee communication APP, • Entry to our state-of-the-art gym and pools, • Access to an external Employee Assistance Programme, • Financial Wellbeing App, allowing you the flexibility to get paid earlier than your normal monthly pay date., • £200 referral bonus when your friends or family join the team. Following your first successful 3 months, you'll also receive... • Access to our discounts and wellbeing platform "Treat Yourself Here", unlocking savings and experiences for you and your family., • Involvement in our employee recognition schemes, • Long service recognition, • Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two, • 50% discount in our restaurants, • Cycle to Work Scheme, • Discounted room rates for employees, friends, and family, • Spa treatments and product discounts, • Life Assurance cover Come and join our team, guided by our values of trust, friendliness, teamwork, and passion - the good stuff that makes hospitality feel effortless. Here, you'll shine in your own way, creating joyful moments that lift the everyday. Please note, this role does not meet the requirements for sponsorship under the Skilled Worker visa route. If you are interested, click apply. We look forward to hearing from you!

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  • PROPERTY PORTFOLIO ASSISTANT
    PROPERTY PORTFOLIO ASSISTANT
    6 days ago
    £20000–£24000 yearly
    Full-time
    London

    Location: Canary Wharf, London E14 Job Type: Full-time | Office-based with flexible remote working Start Date: Immediate preferred About Us The London Tenant is an established property management company with over 13 years of experience managing more than 100 properties across London. We pride ourselves on providing exceptional service to both landlords and tenants through a proactive, professional, and customer-focused approach. We are a small, friendly team looking for a reliable and organised Portfolio Assistant to support the day-to-day management of our growing portfolio. This is a varied role with genuine responsibility from day one, offering an excellent opportunity to develop a career within the property industry. The Role As a Portfolio Assistant, you will play a key role in ensuring our properties are well managed and our tenants receive an excellent service. The position is primarily focused on coordination, communication, and problem-solving, working closely with tenants, contractors, and the wider management team. The role is predominantly office-based (4–5 days per week), with the flexibility to work remotely where business needs allow. Key Responsibilities • Manage all maintenance requests through Fixflo, ensuring repairs are logged, monitored, and completed efficiently., • Liaise with contractors, tenants, and landlords to coordinate maintenance works and provide regular updates., • Manage property keys using KeyNest, maintaining accurate records and arranging replacement keys where required., • Assist with rent arrears by following up outstanding payments and supporting the collections process., • Carry out occasional property inspections, contractor meetings, and tenant visits., • Support the day-to-day management of our Airbnb portfolio, including bookings and guest coordination., • Provide general administrative support to the property management team., • Ensure accurate records are maintained across our property management systems. About You We're looking for someone who is proactive, organised, and enjoys working in a fast-paced environment. Ideally, you'll have: • Previous experience within property management, lettings, facilities management, or a similar customer-focused role (preferred but not essential)., • Excellent communication skills, both over the phone and via email or WhatsApp., • Driving License Preferable, • Strong organisational skills with the ability to manage multiple tasks simultaneously., • A proactive attitude with excellent attention to detail., • Confidence using property management software such as Fixflo, Arthur, KeyNest, or similar systems (training will be provided)., • Experience with Airbnb or short-term rental management would be advantageous., • The right to work in the UK., • A good standard of written and spoken English., • Availability to start as soon as possible. What We Offer • Accommodation provided in Canary Wharf (E14) plus a competitive base salary., • Total remuneration package worth over £24,000 per year., • Salary review following a successful 3-month probation, with opportunities for pay progression based on performance., • Flexible working arrangements combining office and remote working where appropriate., • A supportive, close-knit team with direct access to senior management., • A varied role with genuine responsibility, career development opportunities, and room to grow within an expanding business.

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