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- Organise all store operations and allocate responsibilities to other staff members. - Supervise and guide staff towards maximum performance. - Prepare and control the store’s budget aiming for minimum expenditure and maximum efficiency - Analyse sales and revenue reports and make forecasts. - Monitor stock levels and purchases and ensure they stay within budget. - Help to maintain accurate inventory. - Unpacking and counting deliveries. - Engaging with service providers and suppliers. - Ensure high levels of customer satisfaction through excellent service and deal with any complaints. - Develop customer relations. - Inspect the areas in the store and resolve any issues that might arise. - Maintain outstanding store conditions and visual merchandising standards. - Implement monthly promotions and ensure all POS advertising is adequately posted. - Ensure the store fulfills all legal health and safety guidelines. - Working through the end-of-day tick list, ensuring the shop is prepared for the following day. - Actively drive and enrich product knowledge by engaging with shop material and literature on stationery topics.
We are currently seeking a professional Waiter/Waitress with a minimum of 2-3 years of relevant experience, who possesses a genuine affinity for Italian cuisine and culture, particularly a passion for hospitality and hosting, Italian speaking its a plus. "O'Ver restaurant currently operates in London Bridge and Piccadilly Circus, with an additional venue forthcoming." WHAT WE ARE LOOKING FOR: Demonstrated experience in a similar role Strong and great knowledge about Italian Product, Ingredient & Culture Ability to fulfill guest requests with aplomb Fluency in English, both spoken and written Exemplary interpersonal skills Effective communication abilities with guests and colleagues across various departments Capacity to execute tasks promptly, adhering to managerial deadlines Authentic passion for hospitality and hosting ** WHAT YOU WILL DO:** Manage your section Delivery an experience to guests Make sure you following company Standards Efficiently oversee busy service periods Execute tasks with precision while multitasking effectively BENEFITS: Competitive salary 50% discount on all purchases (including beverages) at our restaurants post-probation Well-being program offering complimentary yoga, Pilates, and gym classes Introduction to a start scheme and 28 days of annual leave Staff meals and 28 days of paid annual leave Birthday leave Access to training programs and internal competitions Participation in the Employee of the Month O'Ver Hero scheme Bonus scheme based on length of service Join our team if you crave a challenge, and remember: "EAT TO BE HAPPY"
Company Name: Wood and Beyond Job Title: Sales and Customer Service Executive Location: London, NW11 Salary: £25000 - £27,000 depending on experience Optional – Bonuses on achieving targets. We are a dynamic and rapidly growing company specializing in home interior products and based in North West London, UK, offering friendly and challenging environment. The Role: Sales over the phone, show room and on live chats. General office administration Taking inbounds calls and selling products, benefits and any special offers. Providing after sales care and logistics Process orders from A-Z Booking deliveries Preparing deliveries support documents Preparing samples when/If required and posting them The Successful Candidate: Excellent English communication (verbal and written) skills Highly organized, good administration skills Excellent attention to detail Good knowledge of Microsoft Office Excellent telephone manner Enjoy working within a target-driven team environment Team player and highly motivated Previous experience in a customer-facing role/ office management Previous sales experience Previous experience in the industry/flooring company (wood/tiles/carpet) BA in a related subject Company: a dynamic and rapidly growing company specializing in home interior products and based in North West London, UK, offering a friendly and challenging environment. Hours: Mon-Fri 09:00-17:30, Saturday/Sunday 11:000- 16:00 ( When required) Reports to: Office and operation Manager Starts date: ASAP Summary: Administration, Sales, and Customer Service Executive is needed to join our international team, to provide customer service and logistics, sales, and administration support.
Hospitality Supervisor & Admin Support ** **Permanent Are you a hospitality Jedi? Are you passionate about customer service? Do you love admin? This could be the perfect role for you! ** The Company** We are an award-winning (Cinema Audio Society, Music & Sound, Promax UK, Vox) world class leader in audio services, providing clients with a full offering to deliver any requirement needed in audio advertising, content or production across the globe. We’re based in the UK and USA and our 12 studios in Central London are a centre of excellence. We have creative, media, studios and digital under one roof and work on; radio, Spotify and digital audio advertising; audio post for TV and films; audiobooks; podcasts; music; foreign dubbing; gaming and digital campaigns to support audio experiences. Our clients include Spotify (we are their creative partner in the UK & North America), Acast, Netflix, Amazon, Cartoon Network, Disney, Guinness, Paddy Power Betfair, Audible and Penguin Random House. As more and more people consume and interact with audio technology, we help our clients navigate the complex world of audio and the opportunities it brings. We help brands to build their audio identity and create a distinctive sound and connection to the audiences they need to reach. We’re a mix of arty, geeky, techy, creative types who deliver exceptional products for our clients every single day. Diversity and inclusion matter to us and we are committed to inclusion across race, gender, age, religion, identity, physical ability, neurodiversity and experience. We welcome your uniqueness. In the last few years we’ve also donated time and money to Macmillan Cancer Support, The Malaria Foundation and Crisis, and we intend to do a lot more. We are committed to developing the audio industry and its future talent and we’re an active supporter of initiatives to inspire, train and develop young talent and open our doors to bring a diverse group of people into our industry. ** OUR VALUES** We know it’s all about getting the mix just right… 1 - We’re on the same wavelength We're one team We support each other We work together to achieve collective success 2 - We hear every pin drop We care about the details We deliver on what we promise We take responsibility 3 - We’re all ears We care passionately about our clients We provide exceptional customer service We build long term partnerships ** Our Culture - Defined By Our Team** We're creative (standard). We're honest and open. A swear jar would bankrupt us all. We're all equal and we laugh at ourselves… and each other. We're unconventional, productive and we do whatever it takes to get the job done. We like burgers (meat, veggie and vegan). We always make time for each other and our clients. We live and breathe audio. We're people pleasers. We're all very different and we love that about our team. We praise each other and recognise achievements. We like going to the pub for alcoholic and non-alcoholic drinks. We don't quit, we fix. We're kind and caring. We make a difference. We stick together and pick each other up when it's needed. We like to dance. We love karaoke. We say please and thank you. We're passionate and motivated. We always leave our clients feeling good. ** The person we are looking for** You love customer service and you get a kick out of admin. As the face of the studios and the first point of contact for most visitors, you will effortlessly welcome and assist clients, ensuring their comfort and needs are met through impeccable service, a warm demeanour, and clear communication. Your adept multitasking abilities will shine as you navigate busy reception periods with poise, and prepare studios for upcoming sessions, all while upholding an impeccable attention to detail and a positive attitude. Beyond client care, you will play an integral role in our operations by providing administrative support across all teams; managing documents and receipts, overseeing stock-taking, running reports, updating our CRM system, organising events and helping with data entry. If you are ready to leave an indelible mark on our studio's hospitality experience and collaborate with our diverse team, we invite you to join us in redefining excellence in audio post production. ** Key responsibilities** -Meeting and greeting clients, actors and guests into the building -Providing food and refreshments to all visitors -Adhering to strict check in / check out procedures -Providing guests with access passes where applicable -Ensuring the studios, communal areas and kitchenettes are sufficiently stocked and organising regular stock takes -General cleaning duties, including tidy down of studios, communal areas and kitchenettes (emptying dishwashers, hoovering, wiping down of surfaces etc.) -Maintaining any equipment specifically used for hospitality (coffee machines etc) -Manage receipts and additional administrative support -Supporting teams across all aspects of admin -Help removing and disposing of any confidential material securely (such a scripts) -Answering the phone and taking incoming messages. -Postal or courier administration. -Support dealing with any additional cleaning issues via an external supplier -Closing down, locking doors and setting alarms across the facility -Assisting with the planning and organisation of team social events. ** Essential requirements** -Hospitality experience is a must. -Confidence making and serving drinks, tidying tables and taking orders. -An interest in a fast paced working environment - no two days are the same! -A high level of organisational skills and experience. -Excellent attention to detail. -Proactive and able to work on your own initiative. -Ability to problem solve and work under pressure. -Confident, friendly, approachable and a team player. -Good level of experience of using Apple Macs, Google docs and sheets or similar programs -An understanding of receipt management and basic cost-tracking. -Confidence and calm under pressure dealing with celebrity clientele Must be eligible to work in the UK ** Bonus Points** -An additional language -First Aid or Fire Warden training ** Working hours /requirements** ** ** **-**This role is based onsite at our studios on Tottenham Court Road, London. -9 hour day, including 1 hour lunch break. -Daily start/end times will vary based on session start/ends. Requirements for most days range between 8am - 6pm with occasional evening work required. Salary and benefits -£27,500 per annum -25 days flexible holiday plus standard bank holidays for England and 3 fixed days between Christmas and New Year, when the business is closed. -Medical insurance scheme -Life insurance policy -Eye Care scheme with Specsavers -Cycle to work scheme -Season ticket loan -Various training schemes to help us all be better The hiring process It’s really important that we are a right fit for each other. Therefore we usually have three chats; phone, online and in person. This is so we can get to know each other properly which is really important for you and us, as we want you to be with us for a long time so you need to know it’s right for you too. If there is another way you’d like to do this, that will really give you the chance to shine, please tell us if we get in touch to chat. Apply Please apply with your CV and a covering letter and tell us why you’d like to join us and how you’d add brilliance to our team. Candidates need to have the right to work in the UK. Previous applicants are welcome. Please note, this is not a sound engineering or runner role. No agencies please. Thank you.
The Role The role is based on supporting the Intuitive sales, marketing and business development processes. The main part of the role will be working with our network of partners operating around the world. The role will initially start within our marketing department, giving the candidate a chance to understand our business while working on some defined projects. This could include the production of marketing materials, website, videos, social media and partner events. After the initial placement the role will evolve to also include gaining experience in sales support, continuing to work with our partners from around the world. This will involve explaining the Intuitive value proposition, demonstrating our software products and helping with sales opportunities as well as supporting our partners with their marketing campaigns. We operate in many different time zones (from Australia to the USA), therefore the role will encompass some out of hours working. This is an ideal first role for someone looking for a career in sales and marketing. The placement will include projects in the following: Key Tasks • Assist the sales director with partner and end customer sales activity • Attend partner sales review and follow up / monitoring of actions • Following up sales and business development opportunities • Demonstrating the Intuitive software and value proposition • First line pre-sales support for new sales opportunities • Production of quotes and proposals • Updating the Company CRM with all activities • Assist with the production of marketing materials and literature, such as web content, brochures, blog posts and press releases • Write and proofread marketing copy • Upload material to the website(s), social media pages, online partner portal and Intuitive SharePoint • Assisting other areas of the business such as pre-sales and technical services Key skills Great interpersonal skills Ability to learn and understand about software, specifically in the business intelligence, print and process management markets Able to build relationships with a wide variety of people. Personable manner, team-player and adaptability are all important Excellent written and oral skills: you will be called upon to write online content, so you will need strong copywriting skills. You will also have to regularly deal with clients and suppliers, face to face or on the phone. Attention to detail – required for proof-reading posts, news releases, website content and emails IT skills: You will need proficiency in MS Office packages and, ideally, in graphic tools such as Adobe, Publisher and video editing software.
Job Overview: We are looking for an enthusiastic and creative Retail & Event Assistant to join our team. This role is perfect for someone with a creative eye, a passion for event setups, and an interest or experience in balloon decoration and design. As a small business, we need a hands-on team player who is ready to take on a variety of tasks, including assisting customers, creating stunning balloon displays, setting up events, merchandising the store, and managing social media content. Opportunity for a The Level 2 Customer Service Practitioner or Events assistant Key Responsibilities: - Customer Service: Greet customers, assist with product selection, and provide personalised recommendations to meet their party needs. - Balloon Design & Decoration: Design and create custom balloon arrangements, including arches, columns, bouquets, and other decorative elements based on customer requests. Training will be provided if needed. - Event Setup: Assist in setting up decorations at customer events, ensuring that every detail aligns with the client's vision. - Hands-On Support: As a small business, you’ll be involved in various tasks, from stocking shelves to helping with in-store displays, and ensuring the shop runs smoothly. - Store Merchandising & Display: Create and maintain visually appealing product displays that attract customers and showcase our range of party supplies and decorations. - Social Media Management: Assist with creating and posting content on our social media channels, showcasing our work, promoting products, and engaging with our online community. - Inventory Management: Help maintain product displays, restock shelves, and keep the store tidy and organised. - Party Hosting: Occasionally assist with hosting in-store parties, helping to create a fun and welcoming environment for guests. - Creative Input: Collaborate with the team to develop new decoration ideas, balloon designs, and in-store displays that inspire customers. - Learning & Development: Be open to learning new skills, from advanced balloon artistry to comprehensive event styling techniques. Qualifications: - Creativity: A strong creative eye with an interest in event styling, decoration, and balloon design. - Experience: Prior experience in retail, customer service, or event setup is a plus, but enthusiasm and a willingness to learn are key. - Balloon Decoration: Experience with balloon decoration and design is preferred, but we are willing to train the right candidate. - Merchandising Skills: Experience in visual merchandising and creating attractive product displays is a plus. - Social Media Skills: Familiarity with social media platforms and content creation; experience managing a business social media account is a bonus. - Hands-On Attitude: Willingness to take on a variety of tasks in a small business environment, including physical tasks and multitasking. - ** Communication Skills**: Excellent verbal communication and customer service skills. - Physical Stamina: Ability to stand for extended periods and lift items up to 25 pounds. - Team Player: Ability to work well in a team and take initiative when needed. - ** Flexibility:** Willingness to work flexible hours, including weekends and occasional evenings. Why Join Us? - Hands-On & Professional Training: Receive personalised, hands-on and professional training in various areas such as balloon artistry, event styling, and merchandising. - ** Creative Environment:** Be part of a fun, dynamic team where your creative ideas are valued. - Diverse Experience: Every day offers new tasks, from customer service to event setup and decoration. - ** Growth & Career Advancement:** We support your professional development, with opportunities to take on more responsibility. We believe in nurturing creativity and talent, offering opportunities to develop new skills and grow within the business. - ** Employee Discounts:** Enjoy exclusive discounts on party supplies and services for your own events!