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Our Business Support teams deliver the vital services to ensure the continued success of our business divisions. These services include HR, Finance, Procurement, Marketing, Legal and Commercial, Estates and Facilities, Core Technology, Corporate Security, IT, and Fleet. Every person in every team is contributing the lasting impact our Team makes. Help build and keep the nation's critical infrastructure connected and protected 24/7. Reporting to the HR Systems Manager, you will actively support the HCM Oracle system and the business with analysis, troubleshooting, testing, implementing improvements, maintenance, and upgrades. The role will also focus on coaching end users to develop expertise and drive process excellence and serve as first line support for all HR System queries. What youll do: • First line support, serving as the initial contact point for HR system queries through the HR helpdesk ticketing system., • Investigating and troubleshooting technical issues relating to the HR System; collaborating with relevant teams to identify root causes of issues and implement effective solutions., • Providing testing and functionality support; assisting in making changes, ensuring that any updates are implemented correctly, using thorough testing, ensuring that key processes and workflows continue to function effectively and provide required improvements following updates., • Support end-to-end testing of new functionalities and processes including planned patch releases, across all HCM modules and integrations. Work closely with stakeholders to test and validate system updates are in working order., • Create, maintain, and update training materials and process maps, ensuring they are accurate and up to date and aid in user understanding and adoption., • Act as expert to support and resolve simple system related issues and share knowledge with HR colleagues to empower them in future to resolve these themselves., • Contribute to continuous improvement projects, providing insights and suggestions for enhancing system functionality and user experience working closely with HR System Champions across the company. You are an experienced HR systems professional with a passion for delivering seamless support and solutions in Oracle HCM. Naturally analytical and detail-oriented, you thrive in problem-solving and translating technical issues into clear, practical outcomes for end users. Key Requirements: • Previous HR System experience, specifically Oracle Cloud Applications (Oracle Human Capital Management / Oracle HCM / Oracle Fusion HCM application modules)., • Experience in writing test scripts, managing testing processes, reporting on test outcomes and UAT completion., • Creating reports in Oracle HCM, • Experience in a similar role providing 1st line support on issues relating to systems, • Proficient in MS Office suite of software particularly comfortable using Excel to intermediate/advance level., • Excellent verbal and written communication skills to interact with users, understand issues, and provide clear solutions. A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. Learn more about Telent:

ROLE TITLE: BACS Service Monitoring Analyst LOCATION: Warwick - 5 days on site CLEARANCE: if applicable We are actively looking to secure a BACS Service Monitoring Analyst to join Experis. Experis Consultancy is a Global entity with a well-established team with over 1000 consultants on assignment across 20 clients globally. Our UK operation is growing and has very aggressive plans for expansion over the coming years. We form part of the Manpower group of companies that turn over $20 billion a year collectively. Experis UK have partnerships with major clients across the UK spanning multiple industries; our approach is a very personal one, with both our clients and our own employees. We are passionate about training, technology and career development. Job Purpose/The Role: We are seeking a skilled and experienced Level 2 AWS DevOps Engineer to join our dynamic team. The ideal candidate will have a strong background in cloud computing, particularly with Amazon Web Services (AWS), and expertise in DevOps practices. Your Key Responsibilities: • Prior experience working with BACS systems and/or payments processing environments., • Strong proficiency in Microsoft Excel, including pivot tables, lookups, and data manipulation. Exceptional attention to detail and numerical accuracy., • Excellent verbal and written communication skills — ability to handle stressed users and communicate effectively with banks and internal teams., • Proven ability to work under pressure in a high-stakes environment with strict deadlines., • Strong problem-solving mindset and ability to take ownership of issues through to resolution., • Comfortable working within structured monitoring shifts or rotas, including potential out-of-hours support during business-critical periods. Your Skills: • Experience in monitoring and supporting Oracle E-Business Suite (EBS) in a production environment., • Experience in monitoring and supporting Oracle E-Business Suite (EBS) in a production environment., • Exposure to ITIL processes (Incident, Problem, Change Management)., • Experience with SQL and Oracle database performance basics., • Previous experience in large-scale enterprise IT environments. Benefits Include: • Contributory pension scheme, • Employee Assistance Program, • Medical and Dental cover, • 22 days holiday + bank holidays, • Maternity Pay/Shared Parental leave and paternity leave, • Sick pay Suitable Candidates should submit CVs in the first instance.

Build Tech Job description We are seeking an experienced car builder to join our team at CALLUM. All round vehicle experience preferably in the high performance and low volume area. Happy to work in a small focused multiskilled team. Job Type Full time or contract role available Values we’re looking for · Work within a closely knit group to ensure deadlines are met and efficiency is maximised. · Work in a safe controlled, tidy and responsible manner. · Willingness to work outside of core hours when required. · Willingness to travel to complete tasks when required. · Ensure we meet internal and client quality targets. · Able to spec and resource components to complete a task within budgets. · Honesty reporting any issues to other members of the team. · Excellent communication, organisational and problem solving skills. Skills we’re looking for · Fabrication skills and welding preferable · Able to follow technical drawings · Able to build full vehicle systems · Experience on Modern era Aston Martin would be useful · Vehicle set up geometry experience · Mechanical and bodywork experience ideal · Be able to diagnose and find faults · HI voltage training would be a bonus. · Desirable but not essential. · Ability to use CAD to follow build documents. Salary • Negotiable on experience CALLUM Values & Vision Vision • Creative Collaborative Challengers

Better places, thriving communities. Job Objectives The CNI Technical Services Manager is responsible for overseeing the delivery of technical services for Critical National Infrastructure (CNI) environments at NGH, Warwick. This role focuses on managing on-site technical operations, ensuring the reliable execution of PPM, Remedial, Reactive, Quoted Works and Projects. The Manager will lead a team of engineers and technicians, coordinate with scheduling and planning teams, and ensure compliance with client requirements and regulatory standards. Job Responsibilities • Operational Management: Oversee day-to-day technical operations at the site, including the installation, maintenance, and testing of CNI Infrastructure., • Team Leadership: Manage, mentor, and train a team of engineers and technicians, ensuring high performance, adherence to safety protocols, and compliance with site-specific regulations. Ensuring CNI engineers are trained and competent and manage the Training Matrix to identify additional training needs., • Project Coordination: Work closely with the scheduling and planning teams to manage workforce allocation, address resource constraints (e.g., high volumes of annual leave), and ensure service delivery aligns with planned obligations., • Service Delivery: Monitor and maintain service reliability, addressing any failures promptly and collaborating with the scheduling team to minimise disruptions, such as those requiring visit re-planning., • Client Engagement: Act as the primary point of contact for on-site client interactions, providing updates on project progress, resolving issues, and escalating complex matters to senior leadership, • Compliance and Safety: Ensure all on-site activities comply with required regulations and customers policies and procedures to maintain a safe, organised work environment., • Technical Expertise: Perform hands-on troubleshooting, diagnostics, and maintenance of CNI Infrastructure., • Resource Management: Manage site-specific budgets, equipment, and resources to optimise operational efficiency., • Assurance: Oversee statutory inspections and compliance., • Risk Management: Oversee critical incidents, Escalations and communications and issues Incident Reports following critical incidents which impacted on business continuity., • Supply Chain: Monitor the System updates reflecting on the relevant Customer Premises status, efficiency and contractual compliance and KPI's and implements corrective procedures when at risk of failures. Interface with and manage both the Supplier's own Contractors and the Customer's third-party contractors. Conduct audits to confirm service levels and performance aligns with contractual requirements., • Operations: Manage customers reference libraries, containing drawings, schematics, schedules of devices and plans; Ensure Winter Preparation and Summer Preparation is conducted in accordance with compliance and contractual requirements; Manage the Customer Change Control system and oversee Change Implementation to ensure service delivery is efficient, • Reporting: Provide regular reports on service delivery performance, project status, and team productivity to senior management and clients. Attend meetings with the Customer and provide technical support; manage action plans and innovation initiatives. Qualifications • Experience working within Critical National Infrastructure environments, particularly in technical assurance roles., • Strong knowledge of relevant engineering standards, statutory compliance, and safety regulations., • Proven ability to support the delivery of complex technical projects within time, quality, and budget constraints., • Exceptional leadership and communication skills, with experience engaging stakeholders at all levels. Data Centre or Uptime institute knowledge/experience, • Expertise in technical assurance and risk management within critical infrastructure settings., • Strong analytical and problem-solving skills, with attention to detail., • Ability to work under pressure and manage competing priorities., • Commitment to continuous professional development and staying abreast of industry advancements Our market-leading offering provides you with benefits that suit your lifestyle. We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans. When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices! We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie). We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000! Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you. Since 1987, Mitie’s 76,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools. Join our Mitie Team. Together our diversity makes us stronger.

At BakerHicks, our Civil and Structural team is nationally recognised for delivering innovative, sustainable design solutions across some of the UK’s most exciting and complex infrastructure projects. We are always keen to connect with talented Civil and Structural Engineers at all career stages who share our passion for technical excellence and collaborative working. What we’re looking for: • Experience working on civil and/or structural engineering projects in the UK, • Solid knowledge of Eurocodes and British Standards, • Ability to work effectively in multidisciplinary teams, • Strong problem-solving skills and a proactive mindset, • Sector experience in areas such as life sciences, transportation, energy, power, rail, public sector, advanced manufacturing, or industrial projects Why BakerHicks? • Opportunities to work on award-winning, high-profile projects, • Flexible working arrangements, • Ongoing professional development and support towards chartership, • A culture that values innovation, integrity, and sustainability If you don’t see a current vacancy that matches your profile but are excited about the possibility of joining our team, we encourage you to submit your CV here. We’ll review your details and reach out when a suitable opportunity arises. Ready to shape the future with us? Apply now to register your interest. BakerHicks has been delivering excellence in engineering, design, and project delivery since 1957. With 14 offices across the UK and Europe, we offer you the chance to work on meaningful projects that enhance communities and contribute to sustainable growth. Many of the positions within our company are subject to security clearance. This means that your eligibility for certain roles may be affected by various factors. The successful candidate must be able to achieve and maintain security clearance for this role as required by our clients and sectors. Further details are available at United Kingdom Security Vetting: clearance levels - GOV.UK (___) About BakerHicks We’ve been innovating in design, engineering and project delivery since 1957 and operate from 14 locations for a truly European reach. For more about our company story, see: ___. BakerHicks. A ___ company. Benefits Whatever your discipline, you’ll be alongside some of the most talented people in the industry. Our network of offices are appealing, friendly and comfortable spaces, easily accessible by car or public transport. And our salary and benefits packages are some of the best in the industry. What you get will depend on what you do, with individual performance-related rewards also on offer in addition to: • Company car or cash allowance, • Up to 6% matched contributory pension plan, • Life assurance scheme, • 25 days annual leave plus ability to buy additional leave, • Discount scheme (including gym membership, mobile phones etc), • Flexible/hybrid working, • Family friendly policies, • Employee assistance, • Professional development BakerHicks is an equal opportunity employer. We care about creating an inclusive atmosphere and are committed to promoting diversity and inclusion throughout. BakerHicks is an inclusive organisation welcoming talent from all backgrounds. Applicants are assessed on the basis of personal merit and qualifications.

My client is a fast growing technology company with a unique and innovative product. With a focus on innovation and excellence. The role is to provide exceptional customer support. Key Responsibilities: • Responding to customer queries via email or on social media platforms, • Prioritising daily customer support queries and providing timely resolutions, • Handling technical inquiries from non-technical users with clarity and expertise, • Working towards achieving an excellent first-time resolution for customers, • Adapting to the growing needs of our EU business, with an initial focus on 30% European and 70% English queries Essential Skills/Qualifications: • Excellent proficiency in both verbal and written English and a European Language (Spanish or Italian), • Demonstrated ability to comprehend technical queries and provide effective solutions, • Prior experience in customer service, • Strong organisational and problem-solving skills, • Experience in a digital environment, • Proven track record of generating sales leads, • Willingness to go the extra mile to engage customers, fostering positive reviews and feedback for business growth. Preferred Skills/Qualifications: • Previous experience working for an e-commerce brand, • Familiarity with email customer service for technical products/brands, • Knowledge of CRM systems, particularly Shopify/Gorgias experience, • Comfortable engaging with customers via phone calls, • Proficiency in UK and an EU language, • Experience in handling customer queries through phone calls, • Familiarity with technology-related products and services. Working UK hours with some flexibility and occasional evening/weekend hours depending on business needs. They operate a Hybrid Working Policy which means 2 days in the office (Tue and Wed) and remaining days at home. You must have the right to work in the UK without the need for VISA sponsorship now or in the future. This is a great opportunity to work in a dynamic, innovative environment with a supportive team culture with regular team events and professional development opportunities Benefits: • Hybrid working arrangements, • Comprehensive benefits package, • 25 Days Annual Holiday, plus 8 Public Bank Holidays, • Share Scheme, • Pension, • Healthcare Cash Plan, • 24/7 EAP, • Discount Schemes, • Free Car Parking, • Monthly team lunch Benefits: • Opportunity to work in a dynamic, innovative environment, • Hybrid working arrangements, • A supportive team culture with regular team events and professional development opportunities, • 25 Days Annual Holiday, plus 8 Public Bank Holidays, • Share Scheme, • Comprehensive benefits package including:, • Pension, • Healthcare Cash Plan, • 24/7 EAP, • Discount Schemes, • Free Car Parking If you believe you meet our criteria and are excited about joining a dynamic team, we want to hear from you!

Company Profile: AXISCADES is a leading, end to end engineering solutions and product company. We bring expertise that caters to the digital, engineering, and smart manufacturing needs of large enterprises. With decades of experience in creating innovative, sustainable, and safer products worldwide, AXISCADES delivers business value across the entire engineering lifecycle. Our deep domain expertise and engineering solution portfolio covers the complete product development lifecycle from concept evaluation to manufacturing support and certification for the Aerospace, Defence, Heavy Engineering, Automotive, Medical Devices & Industrial Product industries. AXISCADES is headquartered in Bangalore and has offices across India, North America, Europe and the Asia Pacific region. URL: ___. What you’ll do (key responsibilities) • Programme leadership, • Orchestrate concept-to-launch plans aligned to PCDS; drive critical paths, dependencies, and gateways., • Run daily/weekly control cycles, RAID, and change control; escalate smartly and early when support is needed., • Prepare dashboards and executive packs on delivery status, resource loading, and cost/forecast (CAPEX/OPEX)., • Manage SAP budgets, contribute to SOMP summaries, and ensure funding aligns to programme priorities., • Stakeholder & governance, • Build strong relationships with engineering, Cyber Chapter, Product Creation & Delivery, Finance, Purchasing, and supplier partners., • Govern against applicable standards and frameworks; ensure decisions are well-informed, data-backed, and timely., • Provide clear, proactive comms—stakeholders hear from you before they need to ask., • Integrated software & cyber delivery, • Plan and deliver integrated software packs for propulsion and cross-domain ECUs (e.g., GWM, TCU, BCM, VCM)., • Lead system requirements reviews; apply Failure Mode Avoidance principles and DFMEA/PFMEA inputs into plans., • Coordinate security features and readiness: VKMS/crypto agility, HSM/SecOC, secure boot & SW signing, firewalling, IDS, IPsec/TLS, logging/telemetry., • Ensure sufficient test coverage for HIL rigs and on-vehicle verification; align test cases to requirements and risks., • Issue resolution & quality, • Drive cross-functional root-cause analysis using AIMS/Jira; apply structured problem-solving and “fix-forward” plans., • Track software issue investigation, defect burn-down, containment, and effectiveness checks., • Tie every risk/issue to an owner, date, and measurable outcome; report with solutions, not excuses., • Planning & readiness, • Create high-level status summaries for gateways; manage integrated plans across Engineering & Industrialisation., • Prepare reports and trackers for vehicle usage of engineering fleets; coordinate gateways, trials, and sign-off events., • Maintain compliance evidence (security requirements, TARAs, pen-test findings, mitigations, audits). What you’ll need (skills & experience) • Background: Technical degree or equivalent experience in software, controls, cybersecurity, or systems integration., • Delivery toolkit: Proven programme/project management across complex automotive or embedded systems; fluent with PCDS (or similar), Agile/Scaled Agile (Scrum/Kanban), RAID, change control, and gateway management., • Technical depth:, • Understanding of vehicle EE architectures and multi-ECU integration; familiarity with propulsion systems and high-voltage/electrified components is a plus., • Cybersecurity in automotive (UNECE R155, ISO 21434; exposure to ISO 26262 beneficial)., • Experience with secure software delivery lifecycles, requirement traceability, and verification planning., • Problem-solving: Strong root-cause and cost/impact analysis; converts ambiguity into actionable plans., • Communication: Crisp written/oral comms; builds alignment across execs, engineers, and suppliers., • Tools: AIMS, Jira, Confluence; SAP for budgets; DOORS (or equivalent) for requirements; standard MS/Google productivity suites; HIL/validation exposure. Nice to have • Experience coordinating SAP budgets and SOMP contributions., • Prior leadership across supplier ecosystems and multi-site teams., • Knowledge of data logging/telemetry for cyber events; familiarity with IDS footprints and secure diagnostics., • Exposure to HIL lab operations, test fleet logistics, and vehicle flash/SWDL sequences.

Strong problem-solving and collaboration skills, with an interest in applying emerging technologies-including AI-to enhance front-end solutions.

If you need support in completing the application or if you require a different format of this document, please get in touch with at or call TCS London Office number 02031552100 / +44 204 520 2575 with the subject line: “Application Support Request”. Role: Powertrain Validation Engineer Location: Gaydon/ Whitley Careers at TCS: It means more TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that matters, through challenging projects which demand ambitious innovation and thought leadership. The Role As a Powertrain Validation Engineer you will responsible for the overall validation and execution for automotive engine/ BEV programs, ensuring all aspects of validation are managed effectively. In this role you will work on creation of DVP and Test Cases and DVP assessment. As a Powertrain Validation Engineer you will be responsible for development, performance & functional verification to sign off. Your responsibilities: • Creating test rig specification, set-up and test, including instrumentation., • Creating robust test plans (DVP) for validating systems and components., • Responsible for development, performance & functional verification to sign off., • Performing routine quality control tests, test equipment, and analyzing data to understand variance, • Testing various types of test rigs, including those for e-drive, PHEV and ICE (Internal Combustion Engine) systems, • This includes understanding test processes and equipment, ensuring robust process quality planning, and supporting virtual and physical builds. The role also involves familiarity with data acquisition systems, understanding automotive communication protocols, and potentially working with advanced diagnostic tools., • Excellent problem-solving skills and attention to detail/ Diagnosing mechanical issues, proposing solutions, and participating in issue resolution, • Working effectively in a cross-functional team, collaborating with other departments and stakeholders., • To act as the day-to-day contact in Program Management to ensure successful program delivery. Your Profile Essential skills/knowledge/experience: • Demonstrating a strong technical background, understanding of engine engineering, and experience with quality tools., • UK Driving license is mandatory., • Experience of test rig specification, set-up and test, including instrumentation., • Problem solving skills using 8D., • Knowledge on calibration tools like INCA/Concerto/Puma/MDA, • Understanding test processes and equipment., • Familiarity with data acquisition systems, understanding automotive communication protocols., • Excellent problem-solving skills and attention to detail. Desirable skills/knowledge/experience: • Bachelor’s /master's degree in mechanical engineering or automotive engineering., • Propulsion and vehicle calibration and diagnostics., • Excellent communication and influencing skills to effectively engage with stakeholders and present findings., • Sound knowledge on MHEV/BEV systems architecture., • Good in MHEV and BEV DVP test plans (DVP) creation for validating systems and components. Rewards & Benefits TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network. We offer health & wellness initiatives and sports events; we are the proud sponsor of the London Marathon. Diversity, Inclusion and Wellbeing Tata Consultancy Services UK&I is committed to meeting the accessibility needs of all individuals in accordance with the UK Equality Act 2010 and the UK Human Rights Act 1998. We welcome and embrace diversity in race, nationality, ethnicity, disability, neurodiversity, gender identity, age, physical ability, gender reassignment, sexual orientation. We are a disability inclusive employer and encourage disabled people to apply for this role. As a Disability Confident Employer, we offer an interview to applicants with disabilities or long-term conditions who meet the minimum criteria for the role. Please email us at if you would like to opt in. If you are an applicant who needs any adjustments to the application process or interview, please contact us at with the subject line: “Adjustment Request” or call TCS London Office 02031552100 / +44 204 520 2575 to request an adjustment. We welcome requests prior to you completing the application and at any stage of the recruitment process. Next Steps: Application Process • Skill-Based discussion: This will be a level 1 interview with the project team, it can be via video or in-person. Details will be confirmed by your recruiter., • Managerial discussion: This discussion will focus on behavioural aspects and person-organisation fit., • HR Discussion: This will be with one of the members of the HR team and will cover your career journey, aspirations for growth, compensation and any other questions you may have. Beware of Fraudulent offers This is to notify you that TCS does not ask for any sort of payment or security deposit from candidates at any stage of the recruitment process. The firm never sends out job offers from free internet email services like Gmail, Yahoo Mail, and so on. TCS has not authorised any third-party company to collect money on their behalf. As a vigilant job seeker, beware of fraudulent recruitment activity and protect your interests! You can write to to report any fraudulent activity. Due to the high volume of applications, we will be unable to contact each applicant individually on the status of their application. If you have not received a direct response within 30 days, then it should be deemed unsuccessful on this occasion. Join us and do more of what matters. Apply online now.

My client is a fast growing technology company with a unique and innovative product. With a focus on innovation and excellence. The role is to provide exceptional customer support. Key Responsibilities: • Responding to customer queries via email or on social media platforms, • Prioritising daily customer support queries and providing timely resolutions, • Handling technical inquiries from non-technical users with clarity and expertise, • Working towards achieving an excellent first-time resolution for customers, • Adapting to the growing needs of our EU business, with an initial focus on 30% European and 70% English queries Essential Skills/Qualifications: • Excellent proficiency in both verbal and written English and a European Language (Spanish or Italian), • Demonstrated ability to comprehend technical queries and provide effective solutions, • Prior experience in customer service, • Strong organisational and problem-solving skills, • Experience in a digital environment, • Proven track record of generating sales leads, • Willingness to go the extra mile to engage customers, fostering positive reviews and feedback for business growth. Preferred Skills/Qualifications: • Previous experience working for an e-commerce brand, • Familiarity with email customer service for technical products/brands, • Knowledge of CRM systems, particularly Shopify/Gorgias experience, • Comfortable engaging with customers via phone calls, • Proficiency in UK and an EU language, • Experience in handling customer queries through phone calls, • Familiarity with technology-related products and services. Working UK hours with some flexibility and occasional evening/weekend hours depending on business needs. They operate a Hybrid Working Policy which means 2 days in the office (Tue and Wed) and remaining days at home. You must have the right to work in the UK without the need for VISA sponsorship now or in the future. This is a great opportunity to work in a dynamic, innovative environment with a supportive team culture with regular team events and professional development opportunities Benefits: • Hybrid working arrangements, • Comprehensive benefits package, • 25 Days Annual Holiday, plus 8 Public Bank Holidays, • Share Scheme, • Pension, • Healthcare Cash Plan, • 24/7 EAP, • Discount Schemes, • Free Car Parking, • Monthly team lunch If you believe you meet our criteria and are excited about joining a dynamic team, we want to hear from you!

Oracle HCM Support Analyst All potential applicants are encouraged to scroll through and read the complete job description before applying. Our Business Support teams deliver the vital services to ensure the continued success of our business divisions. These services include HR, Finance, Procurement, Marketing, Legal and Commercial, Estates and Facilities, Core Technology, Corporate Security, IT, and Fleet. Every person in every team is contributing the lasting impact our Team makes. Help build and keep the nation's critical infrastructure connected and protected 24/7. Reporting to the HR Systems Manager, you will actively support the HCM Oracle system and the business with analysis, troubleshooting, testing, implementing improvements, maintenance, and upgrades. The role will also focus on coaching end users to develop expertise and drive process excellence and serve as first line support for all HR System queries. What youll do: First line support, serving as the initial contact point for HR system queries through the HR helpdesk ticketing system. Investigating and troubleshooting technical issues relating to the HR System; collaborating with relevant teams to identify root causes of issues and implement effective solutions. Providing testing and functionality support; assisting in making changes, ensuring that any updates are implemented correctly, using thorough testing, ensuring that key processes and workflows continue to function effectively and provide required improvements following updates. Support end-to-end testing of new functionalities and processes including planned patch releases, across all HCM modules and integrations. Work closely with stakeholders to test and validate system updates are in working order. Create, maintain, and update training materials and process maps, ensuring they are accurate and up to date and aid in user understanding and adoption. Act as expert to support and resolve simple system related issues and share knowledge with HR colleagues to empower them in future to resolve these themselves. Contribute to continuous improvement projects, providing insights and suggestions for enhancing system functionality and user experience working closely with HR System Champions across the company. Working together with Systems Manager and Compliance team to identify and create systems data retention policy and deletion concept. Who you are: You are an experienced HR systems professional with a passion for delivering seamless support and solutions in Oracle HCM. Naturally analytical and detail-oriented, you thrive in problem-solving and translating technical issues into clear, practical outcomes for end users. Key Requirements: Previous HR System experience, specifically Oracle Cloud Applications (Oracle Human Capital Management / Oracle HCM / Oracle Fusion HCM application modules). Experience in writing test scripts, managing testing processes, reporting on test outcomes and UAT completion. Creating reports in Oracle HCM Experience in a similar role providing 1st line support on issues relating to systems Proficient in MS Office suite of software particularly comfortable using Excel to intermediate/advance level. Excellent verbal and written communication skills to interact with users, understand issues, and provide clear solutions. Analytical skills to diagnose and resolve system issues effectively. What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. Learn more about Telent

Our Business Support teams deliver the vital services to ensure the continued success of our business divisions. These services include HR, Finance, Procurement, Marketing, Legal and Commercial, Estates and Facilities, Core Technology, Corporate Security, IT, and Fleet. Every person in every team is contributing the lasting impact our Team makes. Help build and keep the nation's critical infrastructure connected and protected 24/7. Reporting to the Senior Product Owner, you'll be hands-on with analysis, troubleshooting, testing, and continuous improvements. You'll also coach colleagues, simplify processes, and provide first-line support to keep our HR systems running smoothly. This is a great opportunity for someone who enjoys working at the intersection of HR and technology - making systems work better for people. This is a hybrid working role with a requirement to be in our Warwick HQ 1 day per month. What you'll do: Provide first-line support for HR system queries via the helpdesk, ensuring timely resolution and excellent user experience. Investigate, troubleshoot, and resolve system issues, collaborating with relevant teams to implement effective solutions. Support testing and updates across all Oracle HCM modules, including patch releases and new functionalities, ensuring processes continue to function effectively. Create, maintain, and deliver training materials and user guides, empowering HR colleagues to use the system efficiently and independently. Contribute to continuous improvement projects, suggesting enhancements to system functionality and user experience. Assist with change management initiatives, including adoption of new processes, system updates, and data management. Support the preparation of reports and data uploads, ensuring accurate and efficient handling of HR system data. Who you are: You're an experienced HR Systems professional with a solid background in Oracle HCM. Analytical and detail-oriented, you enjoy problem-solving and explaining technical issues in a clear, approachable way. Key Requirements: Hands-on experience with Oracle Cloud Applications (HCM / Fusion HCM / HR modules). Skilled in writing and managing test scripts, UAT, and reporting outcomes. Able to create and run reports in Oracle HCM. Experience providing 1st line system support. Confident using MS Office, particularly Excel at an intermediate/advanced level. Excellent communication skills, both written and verbal. Strong analytical mindset with the ability to diagnose and resolve system issues. What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. The additional benefits with this role: 34 days holiday, including public holidays, plus the option to buy or sell days annually OR 26 days holiday, plus public holidays, and the option to buy or sell days annually Company pension scheme A range of family friendly policies Occupational health support and wellbeing Portal Discounts on Cinema, Restaurants and Shopping with Telent Reward scheme. Learn more about Telent: Click here for Telent Video! We're passionate about creating an environment that champions diversity and inclusion, where everyone feels they belong, can be themselves and empowered to reach their full potential. People are at the heart of our business, and we believe that our teams should reflect the diverse experiences and backgrounds of the communities we support. #LI-Hybrid #TJ-Hybrid About Telent Telent is a leading technology company and specialist in the design, build, support and maintenance, drawing on decades of experience in mission critical communications and technology. of the UK's critical digital infrastructure. The work we do helps connect thousands of people and communities, using the best technology and innovation available. When you join us, you'll have the opportunity to make a real impact on all our futures by fulfilling your potential and delivering high performance. We work together to make everyday life work better for everyone. You'll be part of a team of more than 3,000 brilliant, dedicated people committed to getting the job done well. Brilliance brought together. We are guided by our values and behaviours: Be Inclusive Take Responsibility Collaborate Be Customer-focussed TPBN1_UKTJ

Not sure what skills you will need for this opportunity Simply read the full description below to get a complete picture of candidate requirements. Oracle HCM Support Analyst Our Business Support teams deliver the vital services to ensure the continued success of our business divisions. These services include HR, Finance, Procurement, Marketing, Legal and Commercial, Estates and Facilities, Core Technology, Corporate Security, IT, and Fleet. Every person in every team is contributing the lasting impact our Team makes. Help build and keep the nation's critical infrastructure connected and protected 24/7. Reporting to the HR Systems Manager, you will actively support the HCM Oracle system and the business with analysis, troubleshooting, testing, implementing improvements, maintenance, and upgrades. The role will also focus on coaching end users to develop expertise and drive process excellence and serve as first line support for all HR System queries. What youll do: * • First line support, serving as the initial contact point for HR system queries through the HR helpdesk ticketing system., • Investigating and troubleshooting technical issues relating to the HR System; collaborating with relevant teams to identify root causes of issues and implement effective solutions., • Providing testing and functionality support; assisting in making changes, ensuring that any updates are implemented correctly, using thorough testing, ensuring that key processes and workflows continue to function effectively and provide required improvements following updates., • Support end-to-end testing of new functionalities and processes including planned patch releases, across all HCM modules and integrations. Work closely with stakeholders to test and validate system updates are in working order., • Create, maintain, and update training materials and process maps, ensuring they are accurate and up to date and aid in user understanding and adoption., • Act as expert to support and resolve simple system related issues and share knowledge with HR colleagues to empower them in future to resolve these themselves., • Contribute to continuous improvement projects, providing insights and suggestions for enhancing system functionality and user experience working closely with HR System Champions across the company., • Working together with Systems Manager and Compliance team to identify and create systems data retention policy and deletion concept. Who you are: You are an experienced HR systems professional with a passion for delivering seamless support and solutions in Oracle HCM. Naturally analytical and detail-oriented, you thrive in problem-solving and translating technical issues into clear, practical outcomes for end users. Key Requirements: * • Previous HR System experience, specifically Oracle Cloud Applications (Oracle Human Capital Management / Oracle HCM / Oracle Fusion HCM application modules)., • Experience in writing test scripts, managing testing processes, reporting on test outcomes and UAT completion., • Creating reports in Oracle HCM, • Experience in a similar role providing 1st line support on issues relating to systems, • Proficient in MS Office suite of software particularly comfortable using Excel to intermediate/advance level., • Excellent verbal and written communication skills to interact with users, understand issues, and provide clear solutions., • Analytical skills to diagnose and resolve system issues effectively. What we offer: A career at Telent can span many sectors, roles, technologies and clients giving you the opportunity to develop, learn new skills and make an impact. We are growing and we rely on our committed Team to deliver. We nurture the talent that makes this happen, by our on-going commitment to creating an inclusive culture that respects and values difference, that celebrates diverse ideas. We want everyone to feel they can be themselves and to thrive at work. Learn more about Telent:

As our Problem Manager you’ll own and oversee the end‑to‑end resolution of service‑related issues, ensuring problems are effectively managed, root causes are identified, and long‑term solutions are delivered. Accountable for the end‑to‑end management of problems affecting DCC services.

Key Focus: Credit Risk, Problem Assets, Structured Credit. Lutine Bell are currently supporting a Leading Global Bank to appoint a VP-Structured Credit Risk with a focus on Problem Assets/Work Out. This role sits within the Credit/Risk Management side of the Bank (2nd Line of Defence), and involves