Tamworth
Account Manager - Tamworth £28,835 basic, plus up to £2,000 Bonus per quarter with opportunity to earn annual bonus. OTE £35,000- £40,000 We are currently recruiting a talented and results driven Account Manager to join our busy contact centre team. Brakes UK are looking to recruit an Account Manager to look after a portfolio of customers. If you have the sales ability, as well as a strong relationship building background - this could be the perfect step for you to start your career with Brakes - developing into a field sales rep and onwards... Key Responsibilities: As an Account Manager, you will be responsible for the retention, growth, reactivation and development of a group of customers within a given independent region. • Develop profitable sales growth across existing customer base by:, • Develop sound understanding of customer map of the world, • Understanding competitor activity and market insights, • Proactively managing customer retention and reducing churn, • Growing share of wallet and building a pipeline across product categories, • Up to date product and service knowledge, • Proactively identify new business opportunities and work collaboratively with ASM and BDM to convert and onboard them, • Utilise data and insight in order to develop proactive approach to reactivation of lapsed customers, • Actively manage risk within the customer base, including lost sales and credit exposure, • Develop account plans and contact strategy in order to maximise customer contact and foster and maintain robust customer relationships that grow profitable sales., • Commercially aware in order to actively interrogate, interpret and act upon various data sources including:, • Sales/Margin reporting, • Churn reports and dashboards, • Up traders/Down traders data, • Price, cost and margin detail, • A competitive salary, • Huge discount on all sorts of lovely food and award-winning products, • Generous holiday allowance, with option to purchase more, • Recognition awards and Incentives, • Pension, • Real career opportunities - being part of Sysco, the world’s leading foodservice business, opens up a world of possibility, • Previous experience in a structured sales or telesales environment, • Results Orientated, successfully delivering against targets in a competitive marketplace, • Proven ability to work in a KPI focused, target driven environment, • Excellent communication skills both verbal and written, • Outstanding active listening skills with an ability to engage and influence customers and stakeholders at all levels., • First class negotiating skills with strong commercial awareness, • Ability to work under pressure with a sense of urgency to work in a deadline driven environment, • Proactive approach with proven ability to manage multiple and changing priorities, • Confident user of Microsoft Office applications, excel, PowerPoint, word etc., • Strong planning and organisation skills.