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Proper jobs in United Kingdom - Page 2

  • Sales Floor Manager — Build It, Run It, Own the Upside
    Sales Floor Manager — Build It, Run It, Own the Upside
    1 month ago
    £3000–£10000 monthly
    Full-time
    London

    Commission-only · Uncapped · Ground floor · Full-time London (in-person + phone) & Dubai (phone) I'll be straight with you, because the right person will respect that more than a polished pitch. We're Strive AI. We build AI systems for local businesses — the kind of tech that answers every call, books appointments and chases leads 24/7 for salons, clinics, gyms, restaurants and trades. The product is genuinely good and the market is wide open. We're also new. I'm not going to dress that up. There's no big team to inherit, no years of case studies, no safety net. What there is: a working product, a proven sales process, a dashboard that runs the whole operation, and a founder who builds fast and pays properly. So this isn't a job for someone who wants comfortable. It's for someone who looks at "early-stage" and sees the opportunity instead of the risk. The role You build and run the sales floor. Not sell — manage the people who sell. • Hire. Find hungry, reliable people who'll treat this like the 9-5 it is — walking into businesses in London and closing face to face, and running phone outreach in Dubai., • Interview. Screen and interview applicants using the questions and process we give you. You won't be guessing — you'll be running a system., • Onboard & train. We'll teach you exactly how the method works, then you teach it to every person you bring on., • Manage, properly. This is the real job. Daily check-ins, holding people to their numbers, keeping the floor motivated and moving. The tools to track all of it are already built — your job is to use them and stay on top of people who need staying on top of., • Scale. Grow this into a floor of 50+ that consistently closes. Who I'm looking for • Someone who's managed or built a sales team before, or knows in their bones they can., • A proper operator — organised, relentless on follow-up, comfortable holding people accountable without being soft or being a tyrant., • Someone who genuinely wants to take a bet on something early and own a piece of the outcome., • Hard worker. Full stop. This is a pure play — you put the work in, you win big. You coast, you earn nothing. The deal 6% commission on every deal your team closes Plus £75 for every rep you hire who lands their first close. It's commission-only and I won't pretend otherwise. But do the maths on a floor of 50 people each closing 8–12 deals a month and you're looking at a six-figure income you built yourself and control entirely. Uncapped. No ceiling I'm putting on you. If you want a salary to sit still for, this isn't it. If you want to build something and get paid like an owner for it, let's talk. Apply Message me with: 1. Where you've managed or built a team before (or why you know you can)., 2. Why an early-stage, commission-only bet appeals to you rather than scares you off., 3. How many hours a week you can genuinely commit. Serious applicants only. I'll move fast for the right person. — Scarlett, Founder, Strive AI

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  • Air Conditioning Installer / Engineer – £60,000–£85,000 (DOE)
    Air Conditioning Installer / Engineer – £60,000–£85,000 (DOE)
    1 month ago
    £60000–£85000 yearly
    Full-time
    Harringay Warehouse District, London

    Job Description: We are Daikin D1+ Installers specialising in high-end residential and commercial installations, including concealed ducted systems, bespoke ductwork, splits, multi VRV/VRF, Chillers & AHU'S systems. We’re looking for a fully qualified, experienced in the uk, and professional Air Conditioning Installer / Engineer who can deliver work to the highest standard. This is not a trainee role – we are offering top pay for top ability and top quality only Requirements – You Must Have • Minimum 10+ years hands-on experience installing and commissioning (In the uk), • F-Gas Category 1 certification (essential) – but F-Gas alone is not enough., • NVQ Diploma in Installing and Maintaining Air Conditioning and Heat Pump Systems (or equivalent qualification)., • CSCS card (essential)., • Full UK driving licence., • Proven ability to install, commission and fault find split, multi-split, VRV/VRF systems., • Strong understanding of the refrigerant cycle and the ability to use service checkers confidently., • Ability to fault-find and test components on VRV/F systems, AHUs, and chillers., • Competence with pressure testing, vacuuming, charging, and commissioning to manufacturer standards., • Ability to read and interpret wiring diagrams, refrigerant charts, and installation schematics., • Excellent attention to detail, reliability, and pride in workmanship., • Strong communication skills and a professional approach with clients and colleagues. Desirable (but not essential) • PASMA / IPAF certification., • Electrical knowledge., • Experience managing or mentoring junior engineers., • Background in servicing and maintenance of VRV, chiller, or AHU systems., • Manufacturer training certificates (e.g. Daikin, Mitsubishi). Tools & Equipment • Engineers are expected to have their own hand and service tools, including gauges, vac pump, and flaring equipment. Having a complete professional tool kit will be reflected in your pay level., • Company van, fuel card, and specialist tools can be provided for the right candidate. Role Overview You will be responsible for: • Full installation, commissioning, and testing of air conditioning systems (split, multi-split, VRV/VRF)., • Diagnosing and rectifying faults on VRV systems, AHUs, and chillers., • Ductwork and condensate routing, ensuring a neat and professional finish., • Working on premium residential and light commercial sites., • Completing digital reports and photo documentation to a professional standard. What We Offer • £60,000–£85,000 salary, depending on experience, skill, and tool ownership., • Company van, fuel card, uniform, and tools (for the right candidate)., • Regular work with a Daikin D1-approved installer., • Door to door pay, • Bonus holidays (dependant on performance), • Opportunities for manufacturer and advanced training., • Supportive, professional working environment with long-term stability. About You You take pride in your work, understand what a proper installation looks like, and don’t cut corners. You’re professional, punctual, and capable of representing the company to clients. If you’re an experienced air conditioning engineer looking to be paid what you’re worth and work with a company that values quality over quantity, we want to hear from you. Job Type: Full-time Benefits: • Employee discount, • Free parking, • On-site parking, • Relocation assistance Work Location: In person

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  • Kitchen Assistant
    Kitchen Assistant
    1 month ago
    £13–£15 hourly
    Part-time
    London

    Join the passionate team at Il Bistrotto, a Mediterranean Bistro and Cocktail Bar in Chelsea, London. We are seeking an enthusiastic Kitchen Assistant to support our culinary operations and contribute to delivering exceptional Italian food and genuine hospitality. This is a fantastic opportunity for someone eager to learn and grow within a vibrant restaurant environment. Key Responsibilities: • Assist chefs with basic food preparation tasks, such as washing, peeling, and chopping ingredients., • Maintain the highest standards of cleanliness and hygiene throughout the kitchen, including washing dishes, utensils, and kitchen equipment., • Ensure all work surfaces and floors are kept clean and tidy before, during, and after service., • Assist with receiving and storing deliveries, ensuring proper stock rotation and organisation., • Support the kitchen team in adhering to all food safety and health regulations., • Help with general kitchen duties as required to ensure smooth and efficient operations. What We're Looking For: • A positive attitude and a strong work ethic., • Eagerness to learn and develop new skills in a professional kitchen setting., • Ability to work effectively as part of a close-knit team in a fast-paced environment., • Reliability, punctuality, and attention to detail., • Previous experience in a kitchen role is a plus, but not essential, as full training will be provided. What We Offer: • An opportunity to be part of a growing, ambitious, and supportive team., • Training and development opportunities in authentic Italian cuisine and professional kitchen operations., • Staff meals on shift., • 28 days paid holiday., • A dynamic, professional, and friendly working environment where your contribution is valued., • Potential for career progression within our expanding business.

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  • Domestic Cleaner
    Domestic Cleaner
    1 month ago
    £15–£22 hourly
    Part-time
    London

    Join our dynamic team as a Residential Cleaner and bring sparkle and comfort to homes in your community! This energetic role offers the opportunity to deliver exceptional cleaning services, ensuring each residence is a welcoming, pristine environment. Your attention to detail and positive attitude will make a real difference in our clients’ lives, creating spaces they love to come home to. We are committed to providing a paid position that values your skills and dedication, fostering a supportive environment where you can thrive. Responsibilities • Perform thorough cleaning of residential spaces, including kitchens, bathrooms, bedrooms, living areas, and common areas, • Use appropriate cleaning tools and products to ensure surfaces are sanitized and spotless, • Assist with light housekeeping tasks such as laundry, dishwashing, or organizing when requested, • Maintain a high standard of cleanliness while respecting clients’ personal belongings and privacy, • Communicate professionally with clients to understand their specific cleaning needs and preferences, • Follow safety protocols and proper handling of cleaning chemicals at all times, • Report any maintenance issues or damages observed during cleaning to the supervisor promptly Qualifications • Previous residential or commercial cleaning experience preferred; hotel or hospitality experience is a plus, • Basic knowledge of cleaning techniques and use of cleaning equipment and supplies, • Strong customer service skills with a friendly, professional demeanor, • Ability to work independently with minimal supervision while managing time effectively, • Experience with cooking or light household chores is advantageous but not required, • Reliable transportation to reach various residential locations within the service area, • Willingness to adhere to health and safety guidelines, including proper handling of cleaning chemicals Embark on a rewarding career where your efforts directly enhance the comfort and happiness of families. We value energetic individuals who take pride in their work and enjoy making homes shine! Please note that you will need a reference from a previous job and pass a DBS check Work Location: In person

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  • Barista / all rounder
    Barista / all rounder
    1 month ago
    Part-time
    Gunnersbury, Hounslow

    Job Summary ARISTA COFFEE / Kew Bridge We are seeking a passionate and dedicated experienced Barista to join our dynamic team in ARISTA. As a Barista, you will play a vital role in creating a welcoming atmosphere for our customers while expertly preparing and serving high-quality beverages. Your attention to detail and commitment to excellent customer service will ensure that every guest leaves with a smile. Also We are seeking a dedicated and enthusiastic Kitchen Team Member to join our dynamic kitchen team. In this role, you will play a vital part in ensuring that our kitchen operates smoothly and efficiently, contributing to the overall success of our culinary offerings. You will be responsible for food preparation, maintaining cleanliness, and adhering to food safety standards while working collaboratively with your team. Responsibilities ResponsibilitiesPrepare and serve a variety of Coffee, hot and cold beverages, including coffee Art, tea, and specialty drinks.Maintain cleanliness and organisation of the workspace, ensuring compliance with food safety standards.Handle cash transactions accurately and efficiently, ensuring proper cash management.Manage time effectively to ensure prompt service during busy periods.Collaborate with team members to maintain a positive working environment and achieve daily goals.Participate in food preparation tasks as needed, ensuring all items are fresh and presented well.Assist in the preparation of food items according to established recipes and standards.Assist customers with their orders, providing recommendations and answering any questions they may have about the menu.Maintain high standards of food safety and hygiene throughout all kitchen operations.Help keep the kitchen area clean and organised, including washing dishes and sanitising surfaces.Support the team by managing time effectively to ensure timely service during busy periods.Perform basic maths calculations for portioning and inventory management.Collaborate with team members to ensure a positive working environment and efficient workflow.QualificationsPrevious experience in a café or similar environment is preferred but not essential. Strong time management skills to handle multiple tasks efficiently in a fast-paced setting. Basic maths skills for handling cash transactions and managing orders accurately. Knowledge of food safety practices is an advantage. A passion for coffee and customer service, with the ability to engage positively with customers. Ability to work flexible hours, including weekends and holidays as required. Join us in delivering exceptional experiences to our customers while honing your skills in the art of coffee making! Knowledge of food safety practices is essential for maintaining a safe kitchen environment.Basic maths skills are required for measuring ingredients and managing portions accurately.Previous or a similar role is advantageous but not essential.Strong time management skills to handle multiple tasks efficiently in a fast-paced setting.A willingness to learn and adapt within a team-oriented environment is highly valued.Join us as a Barista/All rounder and Kitchen Team Member and contribute to creating exceptional coffee beverage & dining experiences for our guests! Job Types: Full-time, Part-time Benefits: Discounted or free foodEmployee discountWork Location: In person

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  • Bartender
    Bartender
    1 month ago
    £14–£20 hourly
    Full-time
    London

    Launched in Paris in 2019, Tigermilk now proudly operates 11 locations across France (Paris x4, Lyon, Lille, Marseille, Bordeaux, Nice and Strasbourg), 1 in Belgium (Brussels) and 2 in London. TIGERMILK is now present in London. Our Latin American–inspired cuisine is 100% homemade, responsibly sourced, and served in vibrant, centrally located restaurants. From our very first opening in 2019 to our latest launch in Strasbourg , our ambition has remained the same: to grow, improve, and do what we do best—delight our guests with great food and unforgettable experiences. If you'd like to be part of this adventure and explore opportunities with Tigermilk, we’re currently looking for a BARTENDER m/w. Key elements of your Role : • Ensure quick, friendly and professional service at all times, • Master our drink recipes and manage all orders in a proper way (preparation time and quality standards), • Anticipate bar supply needs, • Work collaboratively with floor teams to ensure smooth service and high standards., • Bring energy, enthusiasm, and a welcoming presence to every shift : be the friendly face behind the bar, delighting guests with your warmth, charm and genuine hospitality, • You will be reporting to the Assistant Manager & Floor Manager What we’re looking for : • Team player, • Positive and responsive to our guest’s need, • Work well within a fast paced environment, • Professional and respectful at all times Benefit : • 50% staff discount for you and your +1 when you dine in our restaurant, • 14£ to 19£ per hour salary

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  • Waiter / Waitress
    Waiter / Waitress
    2 months ago
    £13.5–£15.5 hourly
    Part-time
    Leamouth, Tower Hamlets

    WAITER / WAITRESS - BERINGERS (LONDON CITY ISLAND, E14) Full-time & Part-time | Immediate Start | All-Day Brasserie & Piano Bar Join the opening team at one of East London's most exciting new venues. Beringers is an all-day brasserie & piano bar on London City Island - a beautiful neighbourhood spot inspired by Guy Beringer, the man who invented brunch back in 1895. By day we serve standout brunches, coffee, and lunches; by night the lights go down, the piano comes alive, and the room turns into one of the most atmospheric evenings in East London. We're looking for warm, energetic Waiters & Waitresses to be the face of it all. 🍽️ THE ROLE This is front of house at its best - proper hospitality in a venue where you'll actually get to know your guests. London City Island is home to 5,000 residents, and Beringers is their local. You'll see the same faces at brunch on Saturday and at the piano bar on Friday night - you'll learn their names, their orders, and their stories. With the English National Ballet just around the corner and the Royal Academy of Music opening right next door, our crowd is full of dancers, musicians, and creatives - it's a genuinely fun room to work. 🚀 WHAT YOU'LL DO Deliver warm, confident table service across brunch, lunch, and evening piano service Guide guests through the menu - brunch classics, evening Piano Plates, cocktails, and wines - with genuine knowledge and recommendations Build real relationships with our Island regulars and make every guest feel like a local Support the bar team on drinks service during busy piano nights and events Keep the room looking sharp - table settings, presentation, and atmosphere Be part of special evenings including live piano nights, Concert Nights, and private events Work as one team with the kitchen, bar, and management to keep service smooth and fun 🔥 WHAT WE'RE LOOKING FOR A naturally warm, friendly personality - you genuinely enjoy looking after people Table service experience in a restaurant, brasserie, cafe, or bar (great attitude matters more than years on a CV) Confidence talking to guests, making recommendations, and handling a busy section High standards, good energy, and pride in your work Reliability and great teamwork - we look after each other on the floor An interest in food, coffee, wine, or cocktails is a big plus - we'll teach you the rest 💥 WHAT YOU'LL GET Competitive pay + service charge/tips Full training across food, coffee, wine, and cocktail service - real skills you'll keep for life Clear progression - Head Waiter, Supervisor, and management roles as Beringers grows, with new sites already in the pipeline Staff food & drinks on shift, plus discounts across our group of venues in Canary Wharf and East London The chance to work unforgettable evenings - live piano, Concert Nights, and private events A fun, supportive, ambitious team that genuinely loves hospitality Flexible full-time & part-time roles - great for fitting around your life Immediate start available ⚡ WHY BERINGERS? Because it's the best of both worlds: the buzz of a stylish new London opening, with the warmth of a true neighbourhood venue where guests become regulars and regulars become friends. If you love hospitality and want somewhere your personality actually matters - we'd love to meet you. Apply now for an immediate video interview.

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  • General Manager
    General Manager
    2 months ago
    £42500–£44000 yearly
    Full-time
    Carnaby, London

    General Manager – Coqfighter Soho Run the Restaurant. Guide the Team. Own the Vibe. At Coqfighter, we do chicken properly. No gimmicks. No nonsense. Just ridiculously good food, proper hospitality, great music, and restaurants full of people having a good time. What started as a street food concept has grown into one of London's favourite independent brands, and we're only just getting started. Now we're looking for an exceptional General Manager to lead our Soho restaurant—the beating heart of the business. This isn't a job for someone who wants to hide in the office. It's for someone who loves the buzz of a busy service, thrives under pressure, and knows that great hospitality starts with great people. If you're the kind of leader who gets stuck in, inspires your team, and takes real pride in running an incredible restaurant, keep reading. Your Restaurant. Your Team. As General Manager, you'll have real ownership. You'll lead from the front, creating an atmosphere that keeps guests coming back and a culture where your team genuinely enjoys coming to work. You'll be responsible for everything from leading an amazing team and delivering unforgettable service to driving sales, controlling costs and making sure every shift runs like clockwork. We trust our managers to make decisions, solve problems and treat the business like it's their own. What You'll Be Doing • Leading every service with confidence, energy and positivity., • Building, coaching and developing an exceptional team., • Delivering consistently brilliant guest experiences., • Driving sales while managing labour, stock and profitability., • Recruiting, training and retaining the best people., • Maintaining the high standards Coqfighter is known for., • Bringing ideas that make the restaurant even better. What We're Looking For You'll already be a successful General Manager, or an outstanding Assistant Manager who's more than ready for the next step. More importantly, you'll be someone who: • Loves being on the restaurant floor., • Leads with positivity, empathy and confidence., • Thrives in fast-paced, high-volume hospitality., • Understands the numbers as well as the people., • Builds strong, motivated teams., • Stays calm when the pressure's on., • Takes ownership and makes things happen., • Never settles for "good enough." What You'll Get • Competitive salary., • Quarterly performance bonus., • 28 days' paid holiday., • Free staff meals every shift., • Ongoing development and genuine opportunities to progress., • A supportive leadership team that wants you to succeed., • The chance to help shape the future of one of London's most exciting independent restaurant brands. Why Coqfighter? Because hospitality should be fun. We work hard, we laugh a lot, and we care about doing things properly. We don't believe in egos or corporate nonsense—just great food, brilliant service and looking after our people. We're ambitious, founder-led and constantly evolving. We want managers who'll challenge us, bring fresh ideas and help raise the bar even higher. If you want to run one of London's busiest restaurants, build an incredible team and make your mark on a brand that's going places, we'd love to hear from you. Ready to lead from the front? Join Coqfighter Soho and help us serve London's best chicken—with a side of unforgettable hospitality.

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  • General Manager
    General Manager
    2 months ago
    £30000–£40000 yearly
    Full-time
    London

    General Manager – The Wooden Cross, Crouch End We are looking for an experienced, hands-on General Manager to lead the team, drive standards, build sales and help shape the next phase of The Wooden Cross. This is a great opportunity for someone who understands proper pubs, knows how to run a tight operation, and can bring energy, structure and personality to a venue with real potential. The Role As General Manager, you will be responsible for the day-to-day running of The Wooden Cross. You will lead the team, manage service standards, control costs, grow sales and help create a welcoming pub that becomes a key part of the local community. The ideal candidate will be confident running a busy wet-led pub, have strong cellar and stock control experience, and be comfortable managing sport, events, social media, staff development and local marketing. Key Responsibilities Operations • Oversee the daily operation of the pub., • Maintain high standards of service, cleanliness and presentation., • Ensure the pub is opened, closed and run safely and professionally., • Manage tills, and daily reporting., • Keep all compliance, licensing, health and safety, fire safety and food safety standards up to date., • Take ownership of the cellar, beer quality and stock management. Team Management • Recruit, train, manage and motivate the bar team., • Build a positive and professional working culture., • Create and manage rotas in line with wage targets., • Hold staff accountable for standards, service and performance., • Support supervisors and develop future leaders within the team. Sales & Events • Help grow weekly turnover through local marketing, events and community engagement., • Promote sports fixtures, pub events, DJ nights, quizzes, live entertainment and seasonal campaigns., • Work with the business owner to develop the pub’s identity, drinks range and customer offer., • Build relationships with local residents, clubs, groups and businesses., • Help manage and grow the pub’s social media presence. Financial Control • Work to agreed sales, wage and GP targets., • Control stock, wastage and ordering., • Complete regular stocktakes and investigate variances., • Manage supplier deliveries and invoices., • Focus on driving profit while maintaining value and quality for customers. Customer Experience • Create a warm, friendly and consistent customer experience., • Deal professionally with complaints, feedback and difficult situations., • Build regular trade and make the pub feel like a proper local., • Lead by example on the floor during key trading sessions. What We’re Looking For The successful candidate will have: • Previous experience as a General Manager, Assistant Manager or strong Deputy Manager in a pub or bar environment., • Strong wet-led pub experience., • Good knowledge of draught beer, cellar management and stock control., • Experience managing teams, rotas and wage costs., • Confidence with licensing, compliance and health and safety., • A hands-on leadership style., • Strong communication skills., • Good commercial awareness., • The ability to bring ideas, energy and structure to the business., • Experience with sports pubs, events, DJs or community pubs would be an advantage. The Right Person You will be organised, reliable and commercially minded, but also personable and present on the floor. We want someone who can take ownership of the venue, build a strong team and help turn The Wooden Cross into one of Crouch End’s best local pubs. This role would suit someone who wants more than just a management job — someone who wants to be part of building something properly. Salary & Benefits • Competitive salary, depending on experience., • Performance-related bonus structure to be discussed., • Opportunity to shape the relaunch and future direction of the pub., • Support from an experienced independent pub operator., • Scope to grow with the business as the company develops. How to Apply Please send your CV and a short message explaining why you would be a good fit for The Wooden Cross.

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  • JUNIOR SOUS CHEF
    JUNIOR SOUS CHEF
    2 months ago
    Full-time
    London

    🇮🇹 JUNIOR SOUS CHEF – Cucina Italiana Autentica Solo per veri professionisti della cucina italiana. We are looking for a Junior Sous Chef who truly understands and respects authentic Italian cuisine. This is not an entry-level role. We are only considering experienced professionals ready to step up or already working at Junior Sous level. 👨‍🍳 Who We Are A busy, quality-driven Italian restaurant using the finest Italian ingredients. Everything is freshly prepared in house – pasta fresca fatta a mano, dough prepared daily, sauces made from scratch. No shortcuts. No compromises. 🔎 Who We Are Looking For ONLY apply if you meet the following criteria: Minimum 5 years’ experience in a similar Italian restaurant Currently a Senior Chef de Partie ready to step up OR already a Junior Sous Chef Strong, proven knowledge of: Fresh pasta production (pasta fresca) – essential Pizza & dough fermentation Traditional Italian sauces and techniques Either Italian OR must have solid experience working in authentic Italian kitchens Passionate about cooking – la cucina è una vocazione, non solo un lavoro Punctual, reliable, organised Able to lead a section and support the Head Chef Calm under pressure, with strong service skills If you have never worked in a proper Italian kitchen, this role is not suitable. ⏰ Working Hours We believe in work-life balance. Kitchen start time: 10:00 AM Last kitchen order: 21:30 PM No early starts. No late-night finishes. 🔥 The Role As Junior Sous Chef you will: Support the Head Chef in daily operations Oversee pasta and pizza sections Maintain high standards of quality and consistency Train and guide junior staff Ensure mise en place is always at the highest level Respect recipes and traditions 💚 What We Offer Professional and respectful working environment Stable hours Opportunity to grow within the business Work with top-quality Italian ingredients Be part of a team that truly cares about food If you live and breathe Italian cuisine… If you understand that Cacio e Pepe is technique, not cream… If you know that fresh pasta requires touch, feeling and experience… Then we would love to hear from you. 📩 Please apply with CV and a short introduction about your experience in Italian cuisine. Solo candidati con esperienza comprovata saranno presi in considerazione.

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  • Bartender / Barista (F&B Assistant)
    Bartender / Barista (F&B Assistant)
    2 months ago
    £13 hourly
    Full-time
    London

    JOB OVERVIEW To co-operate and work with departmental colleagues and team members across the business, carry out tasks as designated and manage the day-to-day practical aspects of customer service in an organised, structured and professional way. Primary duties include greeting guests, taking orders, serving food and drinks, and ensuring a positive dining experience. To carry out all tasks and procedures in line with statutory requirements and ensure that customer service is provided in line with the business and performance objectives of the Hotel. DUTIES AND RESPONSIBILITIES Service Delivery: Creating tell-your-mates experiences that makes guests want to keep coming back Welcome guests, direct them to their tables, and ensure a clean and inviting space. Present menus, answer questions about dishes and beverages, and accurately record orders. Deliver food and beverages promptly and efficiently, ensuring proper presentation and temperature. Refill drinks, clear used plates, and maintain a clean and organised dining area. Process payments, whether by credit card or room charging. Being empowered to use your initiative when dealing with handle customer complaints or issues with a positive attitude and seek to resolve them. Ensure tables are set up appropriately, and the dining area is clean and tidy. Relay orders accurately, address any issues with preparation, and coordinate service Actively looking for opportunities to grow revenue. Identifying upselling opportunities General Operations & Team Support: Work flexibly across multiple areas depending on business needs. Support events, activations, and lifestyle programming. Ensure public areas remain clean, inviting, and on-brand. Maintain a positive, supportive, and inclusive team environment. Follow all hotel policies, safety procedures, and brand standards. Other: While this job description is intended to be an accurate reflection of the duties involved with this position, the company reserves the right to add, remove or alter duties when business need dictates. REQUIRED KNOWLEDGE, SKILLS & EXPERIENCE FOR THIS ROLE Experience: Previous experience in a customer-facing role preferred Confidence using IT systems and software (including Microsoft Office) Skills: Customer Service: Friendly, attentive, and able to handle wide range of customer interactions. Natural influencing skills with a knack for managing expectations Communication: Excellent verbal and non-verbal communication skills. Knowledge of Food and Beverages: Familiarity with menu items, drink options, and potential allergies or dietary restrictions. Attention to Detail: Accurate order taking, ensuring correct presentation, and maintaining a clean dining area. Multi-tasking: Ability to handle multiple tasks simultaneously while maintaining efficiency. Problem-Solving: Able to address customer issues or resolve unexpected situations. Teamwork: Collaborate effectively with other servers, kitchen employees, and bar staff.

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