Public relations jobs in , London - Page 2Create job alerts

To help support our future growth as an agency, we are looking for an experienced PR Account Manager to join our team on a. Manage the day‑to‑day running of fashion, lifestyle and hospitality accounts, ensuring consistent, high-quality delivery. Build and maintain strong relationships with top��

To help support our future growth as an agency, we are looking for an Account Coordinator, Fashion Communications to join our team based in our London office. Karla Otto is a globally recognized public relations and communications agency, founded in 1982, with offices in 15 key cities across the UK,

Karla Otto is a globally recognized public relations and communications agency, founded in 1982, with offices in 15 key cities across the UK, EMEA, US, and Asia. At Karla Otto, our team of expert strategists, designers, planners and publicists are dedicated to delivering exceptional results and esta

A leading investment firm is seeking a Senior Investor Relations professional to support their transition into the public markets. This role requires proven experience at a Head of level, directly partnering with the CFO to manage investor communications and market positioning. As part of a dynamic

Proven experience in a senior Investor Relations role (Head of / Director level). Following a recent transaction and entry into the public markets, the business is seeing a significant increase in investor engagement and is looking to strengthen its Investor Relations capability on an interim basis.

UK Pet Food is seeking a Head of Communications & External Relations to lead their communications strategy and shape their public profile. Benefits include a competitive salary, private healthcare, and opportunities for professional development.

In their bid to grow further still, our client is searching for an experienced Manager Government Relations & Public Affairs UK to create key strategies and systems for interpreting and disseminating key ideas and issues from UK politics to ensure better business decision-making. As Manager Governme

A luxury fashion company in London is seeking a Head of PR to lead public relations activities. This role involves managing the PR team, developing strategies, and building media relationships to enhance brand visibility. Ideal candidates will have experience in luxury fashion, strong leadership ski

Lead relationships with UK national, political and business media outlets. Extensive experience in UK national or business media relations at senior level. As a senior media leader, you will shape narratives for UK national and top‑tier business media to influence public understanding, investor co

HR Advisor - Part Time £48k 12 month FTC 2.5 continuous days a week with 1.5 of those on site in South West London We are supporting a South London local authority to find a part time HR Advisor with strong employee relations experience to manage a caseload. You will join a strong team of 6 who are responsible for providing a responsive Employee Relations service and you will personally support a particular directorates management team with any ER related issues and cases This is a very fast paced role so to be considered you must have experience of working in a unionised environment within the UK public sector

We are seeking an experienced Senior Leasehold Manager to join our client's team based in Clerkenwell, London. This vital role involves managing leasehold sections within the organisation, ensuring compliance with lease agreements, overseeing leasehold management activities, and liaising effectively with tenants and management teams. The successful candidate will be responsible for handling leasehold sections or management, focusing on leasehold-related governance, and supporting people management functions within the leasehold portfolio. This temporary appointment is initially for 3 months, with the possibility of extension based on performance. The role offers an hourly rate of £28.66 via umbrella company, inside IR35. Experience in senior leasehold management or leasehold sections within similar industries Proven ability to manage leasehold portfolios, including sections 20 and 24 discussions Strong knowledge of leasehold legislation, management procedures, and compliance requirements Excellent communication skills for liaising with tenants, management teams, and external stakeholders People management experience, with the ability to oversee tenant relations and coordinate management activities effectively Ability to work independently in a fast-paced environment and ensure deliverables are met within deadlines This role offers a fantastic opportunity to work within a public sector organisation with a dedicated team of 66-250 employees. As part of this position, you will gain valuable experience managing leasehold sections and contributing to the effective management of leasehold assets. The contract provides competitive pay and the chance to showcase your expertise in leasehold and management functions, with the potential for ongoing work depending on your performance. Join a reputable client where your skills in leasehold management and people coordination will be highly valued

About The Role As part of our wider LSE Building Surveying team, you'll join our friendly London office, working in a supportive and collaborative environment. You'll have the autonomy to manage your own projects and clear opportunities for career development. This can also be a blended role combining the expertise of a Senior Unmanned Aerial System (UAS) Surveyor and a building surveyor, applying drone technology innovatively across the built environment. You'll operate drones across sectors such as property, land, rail, and renewables, using your surveying knowledge to interpret and apply the data captured. You'll be part of a team delivering a full range of professional and project-related building surveying services across both private and public sectors from design, specification, and contract administration to building surveys, dilapidations, and clerk of works duties. Working alongside project leaders, you'll help ensure high-quality service delivery, knowledge sharing, and successful client outcomes, while contributing to our culture of innovation and excellence. Your core duties will involve: • Delivering projects, commissions, and professional assignments from inception to completion • Maintaining effective communication to ensure all information is available for the successful completion of projects and liaising with other managers to ensure efficient financial control • Delivering all work outputs in an accurate and timely manner • Representing the company in a professional and diligent manner, meeting, negotiating and corresponding with clients to form strong and long-lasting working relationships Requirements: • BSc in building surveying or equivalent • Membership of the Royal Institution of Chartered Surveyors (MRICS) beneficial • Good technical writing and communication skills (both internal and external) • Proficient skills in the use of AutoCAD and NBS beneficial • Experience in the higher education, local government and healthcare sectors beneficial • Significant exposure to, and good working relations with, private and public sector clients beneficial • Well-developed skills in the areas of surveys, project management, clerk of works, repairs and maintenance beneficial • Well-organised, diligent, proactive, assertive, well-disciplined and commercially astute • Outgoing, polite, patient, diplomatic, personable, respectful and flexible when speaking to colleagues and client alike Benefits: Competitive package of employee benefits including pension, private healthcare, flexible working, 25 days' holiday with the option to buy additional days, £400 a year towards gym/healthy living membership and much more. About You About Us Why choose Currie & Brown? Unlike some businesses, we prioritise for the long term and honour our commitments. We are compassionate and inclusive in the way we approach our work, and always look to invest in our people's futures. Be it a desire to work internationally, a drive to progress, or even a curiosity to operate in a new sector, we are there for our people at every stage - providing advice, support and the structure to achieve. That is why so many of us have established and built successful careers here for so long. We are an international industry leader - Working for us provides the chance to work for a leading brand with a focus on excellence, being digitally-led in our approach, we present the chance to work on some of the world's most prestigious projects and for some of the world's top clients. We want you to be able to bring your best self to work everyday and that is why we firmly believe equality, diversity and inclusion should be fundamental in creating a successful work force. TPBN1_UKTJ

About The Role Currie & Brown is seeking a talented Senior Building Surveyor to join our growing London team. This is an exciting opportunity to work across a diverse and expanding portfolio of projects and clients throughout London and the Home Counties, delivering services ranging from condition surveys and dilapidations through to employer’s agent and project management instructions. As part of our wider LSE Building Surveying team, you’ll be based in our friendly London office, working in a supportive and collaborative environment with the autonomy to manage your own projects and clear opportunities for career development. You’ll be part of a team delivering a full range of professional and project-related building surveying services across both private and public sectors. This includes design, specification, and contract administration, alongside building surveys, dilapidations, and clerk of works duties. Working closely with project leaders and colleagues, you’ll help ensure high-quality service delivery, support knowledge sharing, and contribute to successful client outcomes while helping drive our culture of innovation and excellence. The role – what is it we would like you to do? As a building surveyor your core duties will involve: Delivering projects, commissions, and professional assignments from inception to completion Maintaining effective communication to ensure all information is available for the successful completion of projects and liaising with other managers to ensure efficient financial control Assist with the managing of client/project teams to deliver building surveying services profitably and on time Visit sites to undertake surveys, visit construction sites, meet with sub-contractors, contractors, clients and other staff as required to deliver projects. Delivering all work outputs in an accurate and timely manner Representing the company in a professional and diligent manner, meeting, negotiating and corresponding with clients to form strong and long-lasting working relationshipsWhat skills and attributes are we looking for from you: BSc in building surveying or equivalent Membership of the Royal Institution of Chartered Surveyors (MRICS) Good technical writing and communication skills (both internal and external) Proficient skills in the use of AutoCAD and NBS beneficial Experience in the higher education, local government and healthcare sectors beneficial Significant exposure to, and good working relations with, private and public sector clients beneficial Well-developed skills in the areas of surveys, project management, clerk of works, repairs and maintenance beneficial Well-organised, diligent, proactive, assertive, well-disciplined and commercially astute A team player with a ‘can-do’ attitude Outgoing, polite, patient, diplomatic, personable, respectful and flexible when speaking to colleagues and clients alike Good IT skills (AutoCAD, NBS, MS Project, Outlook, Word, Excel and other bespoke software) About The Company Why choose Currie & Brown? Unlike some businesses, we prioritise for the long term and honour our commitments. We are compassionate and inclusive in the way we approach our work, and always look to invest in our people’s futures. Be it a desire to work internationally, a drive to progress, or even a curiosity to operate in a new sector, we are there for our people at every stage – providing advice, support and the structure to achieve. That is why so many of us have established and built successful careers here for so long. We don’t offer just a job we offer a career with clear structured route to progression, and a track record of making international mobility happen with international moves encouraged on a permanent or secondment basis. We are an international industry leader – Working for us provides the chance to work for a leading brand with a focus on excellence, being digitally-led in our approach, we present the chance to work on some of the world’s most prestigious projects and for some of the world’s top clients. We want you to be able to bring your best self to work every day and that is why we firmly believe equality, diversity and inclusion should be taken seriously. Diverse people, backgrounds and experiences develop the most innovative of ideas, they are essential to our success, that is why we actively encourage applications from all backgrounds. We are a truly independent business where our people are empowered to make quick, agile decisions that drive real impact. As part of Sidara, we collaborate directly with some of the world’s brightest partner brands in our industry, offering exciting opportunities to innovate and grow. We offer comprehensive benefits packages in all our global regions which have been specifically tailored to offer additional rewards to our employees from entry level to senior executives

About The Role Currie & Brown is seeking a talented Senior Building Surveyor to join our growing London team. This is an exciting opportunity to work across a diverse and expanding portfolio of projects and clients throughout London and the Home Counties, delivering services ranging from condition surveys and dilapidations through to employer's agent and project management instructions. As part of our wider LSE Building Surveying team, you'll be based in our friendly London office, working in a supportive and collaborative environment with the autonomy to manage your own projects and clear opportunities for career development. You'll be part of a team delivering a full range of professional and project-related building surveying services across both private and public sectors. This includes design, specification, and contract administration, alongside building surveys, dilapidations, and clerk of works duties. Working closely with project leaders and colleagues, you'll help ensure high-quality service delivery, support knowledge sharing, and contribute to successful client outcomes while helping drive our culture of innovation and excellence. The role - what is it we would like you to do? As a building surveyor your core duties will involve: • Delivering projects, commissions, and professional assignments from inception to completion • Maintaining effective communication to ensure all information is available for the successful completion of projects and liaising with other managers to ensure efficient financial control • Assist with the managing of client/project teams to deliver building surveying services profitably and on time • Visit sites to undertake surveys, visit construction sites, meet with sub-contractors, contractors, clients and other staff as required to deliver projects. • Delivering all work outputs in an accurate and timely manner • Representing the company in a professional and diligent manner, meeting, negotiating and corresponding with clients to form strong and long-lasting working relationships What skills and attributes are we looking for from you: • BSc in building surveying or equivalent • Membership of the Royal Institution of Chartered Surveyors (MRICS) • Good technical writing and communication skills (both internal and external) • Proficient skills in the use of AutoCAD and NBS beneficial • Experience in the higher education, local government and healthcare sectors beneficial • Significant exposure to, and good working relations with, private and public sector clients beneficial • Well-developed skills in the areas of surveys, project management, clerk of works, repairs and maintenance beneficial • Well-organised, diligent, proactive, assertive, well-disciplined and commercially astute • A team player with a 'can-do' attitude • Outgoing, polite, patient, diplomatic, personable, respectful and flexible when speaking to colleagues and clients alike • Good IT skills (AutoCAD, NBS, MS Project, Outlook, Word, Excel and other bespoke software) About You About Us Why choose Currie & Brown? Unlike some businesses, we prioritise for the long term and honour our commitments. We are compassionate and inclusive in the way we approach our work, and always look to invest in our people's futures. Be it a desire to work internationally, a drive to progress, or even a curiosity to operate in a new sector, we are there for our people at every stage - providing advice, support and the structure to achieve. That is why so many of us have established and built successful careers here for so long. We don't offer just a job we offer a career with clear structured route to progression, and a track record of making international mobility happen with international moves encouraged on a permanent or secondment basis. We are an international industry leader - Working for us provides the chance to work for a leading brand with a focus on excellence, being digitally-led in our approach, we present the chance to work on some of the world's most prestigious projects and for some of the world's top clients. We want you to be able to bring your best self to work every day and that is why we firmly believe equality, diversity and inclusion should be taken seriously. Diverse people, backgrounds and experiences develop the most innovative of ideas, they are essential to our success, that is why we actively encourage applications from all backgrounds. We are a truly independent business where our people are empowered to make quick, agile decisions that drive real impact. As part of Sidara, we collaborate directly with some of the world's brightest partner brands in our industry, offering exciting opportunities to innovate and grow. We offer comprehensive benefits packages in all our global regions which have been specifically tailored to offer additional rewards to our employees from entry level to senior executives. TPBN1_UKTJ

HR Change Manager Full time, interim contract Based in London Hybrid working available Salary: circa £400-£500 per day Are you ready to take on a pivotal leadership role in a dynamic education environment? Our client is seeking an HR Change Manager to support a major organisational transformation programme on an interim basis. If you are passionate about employee relations, change management, and fostering a supportive workplace culture, this is your chance to make a significant impact! In this role you will work collaboratively with key stakeholders including senior leaders to design, implement and monitor change initiatives that align with the organisation's strategic goals. Key Responsibilities: Collaborate with senior stakeholders to align change proposals with strategic operating practices. Shape and deliver the HR change management strategy Oversee individual and collective consultation processes, ensuring legal compliance and transparent communication. Develop and execute consultation plans that engage employees at all levels. Support the design of structural changes, role redesigns, and new working practices. Provide expert HR guidance on performance management, redundancy, redeployment, and restructuring. Ensure HR processes are embedded within the wider change programme. Lead formal consultations with trade unions maintaining strong working relationships with representatives. Lead assessments to evaluate thew impact of proposed changes including redundancy and redeployment.What we're looking for Demonstrable experience in employee relations, leading change and project management activities preferably within a complex, unionised environment. Previous experience working in the public sector or higher education is highly desirable. Proven experience in developing and implementing change proposals. Experience in managing employee consultations and advising on employment law and HR best practices. Excellent communication skills with the ability to interact with key stakeholders of varying levels including trade union representatives. Excellent organisational skills with the ability to prioritise in a fast-paced environment and progress a high volume of complex issues to successful resolution. Hold CIPD Level 7 membership or broad-based business qualification or equivalent HR experience. This is a fantastic opportunity to make a meaningful impact during a period of transformation. If you're ready to lead with empathy and expertise, apply now and a member of the team will be in touch. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you

An exciting opportunity has arisen for an experienced Interim Employee Relations Manager to join our client for a period of 6 months to lead and shape a proactive, high-quality ER service within a complex, unionised environment. This role is central to ensuring the organisation maintains positive industrial relations, manages risk effectively, and supports a culture of fairness, inclusion, and accountability. You will be responsible for delivering expert advice on a wide range of employee relations matters, from individual casework through to large-scale organisational change. Working closely with senior leaders, HR colleagues, and trade union representatives, you will play a pivotal role in influencing outcomes and maintaining strong relationships across the organisation. This role requires 3 days a week onsite in central London, with 2 days working from home. Key responsibilities: Lead on complex employee relations cases, including disciplinary, grievance, capability, and investigations Provide expert, pragmatic advice to senior stakeholders on employment law, policy, and best practice Develop and maintain constructive relationships with recognised trade unions, leading consultation and negotiation processes Support organisational change programmes, including restructures and TUPE where appropriate Identify trends and risks within ER activity and drive continuous improvement initiatives Coach and upskill HR colleagues and line managers to build confidence and capability in managing people issues Ensure policies and procedures remain compliant, up-to-date, and aligned with organisational values You will be an experienced employee relations professional who thrives in a complex, fast-paced environment. You will bring: Proven experience in a senior ER role within a complex, preferably public sector or similarly regulated environment Strong experience working with trade unions, including consultation and negotiation In-depth knowledge of UK employment law and its practical application Demonstrable experience handling complex and sensitive cases with sound judgement Excellent stakeholder management and influencing skills The ability to balance operational delivery with a strategic, forward-thinking approach CIPD qualification (Level 5 minimum; Level 7 desirable) or equivalent experience Please get in touch ASAP if you would like to be considered for this role

Murphy is recruiting for a Site Engineering Manager to work with Energy on the National Grid, Great Grid Partnership across projects. Our business is well-known for its extensive in-house expertise, experience, and continuous drive to innovate within the industry to create added value for all our customers. Throughout our history we have strived to challenge the norm and incorporate a wide range of new technologies and capabilities to ensure we meet the ever-changing markets and demands. Today we support groundbreaking transmission and distribution projects in four countries - ensuring their energy security for decades to come. We offer a wide range of services including design, construction and commissioning. We deliver Engineering, Procurement & Construction (EPC) projects serving both regulated and private customers along with technical and engineering solutions within the conventional power and energy transition markets. Our continual drive to innovate, while encouraging sustainability, ensures we remain at the forefront of the industry, and is demonstrated in our long-standing relationships with major energy providers in multiple countries. A day in the life of a Murphy Site Engineering Manager: Assist with temporary works design schemes Maintain good working relations with client / designer / Team, together with our supply chain. Advise engineers on setting out methods and techniques. Ensure that the drawings and specification documents contain sufficient, accurate information for construction of the works. Formally request any missing information in sufficient time to allow the programme to proceed without delay. Communicate with foremen and supervisors to ensure full understanding of information provided. Overseeing the selection and requisition of materials and plant for the use in the construction process. Prepare written risk assessments and method statements for the control of the works. Keep a full and accurate daily site diary, including any changes/variations, subcontractors’ attendance, and records of work related discussions with client / designer / project team. Ensure that inspection and test plans are completed as required by the PMP / Specification, including a check of dimension accuracy and quality. Still interested, does this sound like you? Experience in Major Civil Engineering or Construction projects. Experience within ITPs, RAMs & Temporary Works. Ability and confidence to communicate and present to Top Level Management, Senior level clients and public. Excellent knowledge of current civil engineering legislation as well as Health & Safety and Environmental legislation. Ability and confidence to discuss engineering issues with people across various levels and disciplines. Ability to produce, implement and manage safe systems of work for construction procedures

My client in the South are looking to appoint a talented Director of HR on a Contract basis. The Director of Human Resources provides strategic leadership and operational oversight for all people-related functions across the organisation. The postholder will lead the development and delivery of workforce strategies that support organisational priorities, statutory obligations, service transformation, and the delivery of high-quality public services. What's on offer: Salary: £600-£900 per day depending on experience *negotiable based on experience *please submit your CV with the rate you require Hybrid working Contract type: Contract Monday - Friday About the role: Based in South (Hybrid): Advise the Chief Executive, Members, and senior leadership team on workforce matters, employment legislation, organisational design, and culture Oversee all HR operations including recruitment, employee relations, workforce planning, pay and reward, attendance management, and policy development Promote a culture of inclusion, accountability, learning, and continuous improvement Build and maintain constructive relationships with recognised trade unions and staff representatives About you: You will have the following experiences: Extensive experience in a similar role Chartered membership of the Chartered Institute of Personnel and Development (CIPD) Experience leading organisational change and transformation programmes How to apply Once your CV is received, if you are successful you will be contacted. Due to the extremely high number of applications, it may not be possible to contact every applicant. As such, if you are not contacted please assume you have not been successful on this occasion. About Spencer Clarke Group Here at Spencer Clarke Group, we pride ourselves on connecting you with the best career opportunities; our experienced Consultants have extensive market knowledge and will also provide expert career advice along the way. When you join us, you will receive: Access to a wide range of temporary and permanent opportunities Free DBS checks Post Placement Aftercare Loyalty reward scheme and regular competitions for our agency professionals INDSCGMM

Please only apply if you have existing senior public relations account executive experience. Relationships/contacts with journalists.

Are you ready to take the next big step in your PR career? Do you love shaping narratives, securing impactful media coverage, and building strong journalist relationships that help brands cut through the noise?. You’ll be a proactive communicator, an eager media hound, and a natural relationship b

Consuming a wide mix of media (newspapers, broadcast, social media platforms, trade publication, lifestyle) to identify fresh media opportunities for your clients. Support the wider account team’s media relations activity by maintaining coverage and metrics trackers, as well as updating media list

Please only apply if you have existing public relations agency experience. Relationships/contacts with journalists.

Group42 | London | Full-time, On-site four days a week.Package: Starting from £28K + benefits, dependent on experience.Group42 is looking for a Digital Marketing Executive to join our growing PR and Digital Marketing team.You will work across a sector-agnostic mix of consumer lifestyle, B2B and h

Job Title: Public Relations Specialist – Advanced. Public Relations & External Communications. Support senior PR leaders in the development and execution of media relations and product PR programmes for the client.

Creative Content & Design Executive - Group42.Group42 | London | Full-time, On-site four days a week.Package: Starting from £28K + benefits, dependent on experience.Creative Content & Design Executive to join our growing Creative and Digital Marketing team.This is a visual-first role for someone

Build strong, trusted relationships with clients through clear communication and delivery. Drive proactive media relations – generating coverage across national, consumer, lifestyle and trade titles. Secure high-quality coverage through strong editorial relationships and creative storytelling.

Build trusted relationships with senior stakeholders, positioning JustGiving as a long‑term strategic partner. Strong relationship‑building and stakeholder management skills across varying levels of seniority.

Acting as a trusted advisor, you will support kitchens with procurement performance, supplier relationships, product solutions, cost management, and operational improvements. Build and maintain strong working relationships with head chefs, kitchen managers, catering teams, and site stakeholders acro

We're looking for a kind, compassionate and resilient Co-Production Specialist Support Worker to join our Homelessness and Complex Needs Service located in Tower Hamlets.No personal care or experience required, just the right values.Want to feel valued? You'll feel at home here.Annual leave increasi

A renowned, established name in the industry, our client are a large Financial organisation - one with proven, established pedigree.Empowering finance professionals and redefining financial performance, our client's influential enterprise benefits small and large businesses with the range of award-w

Join Ferrero as our next National Account Manager - Sainsburys!.We're on the lookout for a passionate and results-driven National Account Manager to take ownership and lead the charge with one of the UK's most iconic grocery retailers - Sainsbury's.This is your chance to make a big impact with some

Develop and nurture strong, long-lasting relationships with existing cli. Are you a passionate and driven BMS professional with a knack for building strong client relationships? Are you ready to take the next step in your career with a company that values innovation, expertise, and customer excellen

If you love wine and want to grow within the industry, this is a great opportunity to join a small, hands-on team where you can make a real impact.We are looking for an On Trade Account Manager to join the BeBeMe team and drive growth across London.BeBeMe is an independent wine importer and distribu

Support Worker & Healthcare Assistants | Flexible Shifts | Weekly Pay About the Role Careat is proud to be launching an exciting new client partnership in the Lancashire area and we are looking for experienced Support Workers to join our growing team.This is a fantastic opportunity offering regular,

We are looking for a passionate.As a Senior you will lead a team of support workers to deliver a high standard of care at all times.You recognise that the role is to help support service users maximise their choices, rights and decisions.The successful candidate must have;.NVQ Level 3 in Residential

Hours: Waking nights (4 on / 4 off).Working in our Childrens Homes means being a part of a young persons day to day life.This means being there for the highest highs and lowest lows.Our night support workers are a part of enabling our young people to get their childhood back and create pathways to b

Staff encourage and maintain positive family relationships where appropriate. Building positive, therapeutic relationships with children.

What You'll Be Doing Working directly with young people across all aspects of daily life, including: * Supporting personal care, daily living skills, and routines * Organising and supervising recreational and leisure activities, both in and out of the home * Supporting attendance at ed

Permanent, full time (Flexibility needed for late shifts and occassional weekend work).Our client already holds a huge presence in the parental assessment sector and understands the importance of continued care so have now opened supported housing to provide the follow-on residential care for their

This is a high-impact role, focused on managing and growing relationships with corporate clients and travel trade partners.

Senior Sales Account Manager - Commercial Kitchen Consultancy.Home based with UK travel to client sites, travel to Lancashire office a few times per month.Could be based Manchester, Liverpool, Birmingham, Sheffield, Derby, Leeds, Wolverhampton, Bradford, Leeds, Nottingham, Oldham and surrounding are

This one is about owning relationships and making things happen.