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Department: Academic Standards and Quality Office Location: Manchester (On-Site Working) - Please note, we are now only able to consider hiring at our Manchester campus. Type of Contract: Permanent Working Pattern: Full-Time, 40hrs per week Salary Range: £53,000-£55,000pa Our Vision: Changing lives through education GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK’s leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare, and more. What We Do: Developing and writing quality reports both internally for GBS and for GBS partner organisations and other external agencies. To contribute to preparations for degree awarding powers. About the Role: Are you looking to work in a department where you can make a crucial difference in the success and outcome of our students? Looking to be part of ensuring we can deliver education to the highest standard? This role is your chance to work in a fulfilling role and help support high standards, continuous improvement, and positive outcomes for students at every stage of their studies. The Academic Quality Manager will support the work of GBS’s Academic Standards and Quality Office to ensure that the policies and procedures of awarding bodies (Pearson, university partner institutions) and, as appropriate, GBS policies and procedures are fully and consistently implemented across all GBS campuses and programmes of study. To support academic and professional services staff with the production of high-quality reports required for both internal and external audiences. To support faculty with the student representative system in GBS and associated committees. Please note, we are unable to offer sponsorship for this position. Key Responsibilities • To ensure that GBS policies and procedures are kept up to date and consistently implemented across all higher education provision and GBS campuses in London, Birmingham, Leeds and Manchester., • To ensure that the policies, procedures and systems of partner awarding bodies and colleges are fully and consistently implemented across programmes delivered by GBS., • To work with the Director of Academic Standards and Quality in preparing GBS for applying to the OfS for degree awarding powers (DAPs)., • To contribute to the development, maintenance, review and updating of the GBS quality assurance policies and procedures., • To write quality monitoring and quality enhancements reports, as required., • To ensure quality assurance and enhancement at GBS supports a cycle of continuous improvement, leading the implementation, monitoring and evaluation of enhancements., • To lead on the approval, accreditation, monitoring, and review activity within a defined portfolio of the GBS's academic programmes, • To co-ordinate and undertake internal quality audit tasks as appropriate to the needs of the GBS and demands of awarding bodies/partner organisations., • To co-ordinate and manage complaints and academic appeals processes, ensuring timely responses and satisfactory outcomes., • To act as secretary, as required, supporting GBS academic and corporate governance boards and committees including, for example, the Board of Directors, Academic Board, Learning and Teaching Committee, Audit and Risk Committee and Programme Committee., • Take on special projects as required and related to the role of Academic Quality Manager., • To write high quality analytic and evaluative reports using quantitative and qualitative data for internal and external audiences, as required., • Take on special projects as required and related to the role of Academic Quality Manager., • The Academic Quality Manager may be asked to provide written and verbal reports to the Chief Executive Officer, Deans, and other senior staff at GBS, and the Director of Academic Standards and Quality., • Demonstrable experience in a similar role, • Experience of managing and leading teams, • Excellent understanding of quality assurance and quality enhancement, and external requirements of quality reviews, including the QAA., • Understanding of requirements for degree awarding powers., • Excellent written skills with extensive experience of report writing., • Ability to compile, analyse and evaluate qualitative and quantitative data to incorporate into reports., • Excellent communication and interpersonal skills., • Able to work to challenging deadlines and deliver set objectives., • Strong organisational skills. At GBS (Global Banking School), we invest in people who inspire success. When you join us, you become part of a diverse, forward-thinking academic community that values growth, innovation, and wellbeing. Here’s what makes working with us rewarding: • 25 days annual leave, plus 8 public holidays, • 1-day extra leave per year of service, up to a maximum of 5 days, • Discretionary annual performance bonus, • £500 award employee referral scheme, • Workplace pension scheme, • Tuition reimbursement for career development courses, • Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more, • Perks@Work discounts platform, wellbeing centre and much more, • Reward and recognition programme, • £500 award employee referral scheme

The Bread Factory is London’s leading Artisan Bakery, known for award-winning breads, pastries, and cakes, supplying top-quality products across e-commerce, grocery, food services, and retailers such as our GAIL’s Bakeries nationwide. As our teams grow, we seek our next Supply Chain Manager to join our team. We Care about a Job Well Done: Since 1993, we have been champions in traditional baking with the finest ingredients and techniques. We always do things the right way, not the easy way. We Care about Baking: At The Bread Factory, all our teams take pride in crafting beautiful, freshly baked loaves, pastries, and cakes. We are all passionate about our products and share knowledge among us all. We Care about Each Other: We always act with respect, empathy, and support to our employees, neighbours and customers. We Care about Community: We believe in minimising unsustainable practices and reducing waste. While ensuring we continue to provide everyone with nutritious high-quality food. We Care about Nature: We’re committed to sustainability across our supply chain—from reducing waste and reusing surplus to supporting regenerative farming that helps restore the planet. Every day is different at The Bread Factory, but here are some of the things you will be doing: • Manage end-to-end supply chain operations, ensuring goods are ordered, delivered, and stocked efficiently to meet operational and production requirements., • Build and maintain strong supplier relationships, manage purchase orders, monitor deliveries, and resolve issues promptly. Maintain optimal stock levels, track shelf life, and conduct monthly stock takes to ensure accuracy and reduce waste., • Forecast stock requirements, oversee the introduction of new ingredients and packaging, and manage the phase-out of delisted products. Drive continuous improvement initiatives and lead process changes aligned with company values., • Lead, coach, and develop the supply chain team to ensure capability, engagement, and a culture of accountability., • Provide training opportunities to build skills and support professional growth., • Monitor key metrics such as customer complaints, shortages, and stock write-offs., • Ensure accurate month-end reconciliations and productivity improvements through regular reporting and analysis. Our team tells us you will be a great addition if you have: • Experience in supply chain or operations management, ideally within food production, manufacturing, or other fast-paced environments., • Proven leadership and team management skills, with experience coaching and developing staff., • Strong Microsoft Office proficiency, particularly Excel for data management and reporting., • Excellent communication, organisation, and problem-solving abilities, with strong attention to detail., • Ability to manage multiple priorities, drive efficiency, and maintain accuracy under pressure., • A proactive mindset focused on continuous improvement and operational excellence. What’s in it for you: • Fresh bread daily to take home to enjoy with family and friends., • 50% discount at GAIL’s and 40% off at The Bread Factory & The Flour Station Markets., • 25 days holiday + bank holidays, • Discounts and Savings from high-street retailers and restaurants, • 24-hour GP service, • Cycle to work scheme

An exciting opportunity has arisen for an experienced part-time Compliance Manager to join a well-established and highly regarded law firm. This is a pivotal role working closely with the Managing Partner and Management Team, offering a competitive salary (pro-rata), performance‑related bonus, generous holiday entitlement (5 weeks plus Christmas closure, pro‑rata), pension, life assurance, income protection, and a strong commitment to work‑life balance and professional development. \nAbout the Firm\n Our client is a respected legal practice with a strong focus on regulatory excellence, governance, and continuous improvement. The firm is committed to maintaining Lexcel and ISO accreditations while fostering a collaborative and professional working environment. \nCompliance Manager — Position Overview\n This is a part‑time role responsible for overseeing the firm’s compliance framework, ensuring regulatory adherence and effective risk management. You will work autonomously while collaborating closely with senior stakeholders across the firm. \nKey Responsibilities of the Compliance Manager\n\n • Oversight of SRA Codes of Conduct and regulatory compliance\n, • Recording and monitoring compliance breaches for COLP and COFA\n, • Managing complaints handling processes\n, • Anti‑Money Laundering compliance and awareness\n, • Preparation for Lexcel and ISO audits\n, • Maintaining and reviewing firm policies, registers and office manuals\n, • Implementing and overseeing the firm’s audit plan\n, • Managing GDPR matters including data retention and destruction\n, • Coordinating practising certificate applications and CPD compliance\n, • Renewal of Professional Indemnity Insurance\n, • Risk management including file review systems and annual reporting\n, • Supporting diversity audits and firm‑wide compliance awareness\n, • Working with department leads to ensure regulatory obligations are met\n\nRequirements of the Compliance Manager\n\n, • Strong understanding of the regulatory framework governing solicitors\n, • Working knowledge of SRA Codes of Conduct and Accounts Rules\n, • Previous law firm compliance or governance experience\n, • Ability to exercise sound judgement on regulatory matters\n, • Comfortable working independently while collaborating with stakeholders\n, • Strong organisational, analytical and communication skills\n, • IT confident with Microsoft Office and legal systems\n\nThe Benefits for the Compliance Manager role\n\n, • Competitive salary (pro-rata)\n, • Performance‑related bonus\n, • Generous holiday entitlement (pro‑rata, plus Christmas closure)\n, • Pension scheme\n, • Life assurance and income protection\n, • Employee Assistance Programme\n, • Ongoing training and professional development\n, • Commitment to work‑life balance\n

The Professional Conduct Manager will lead the effective management of the complaints process and enquiries relating to professional conduct, ensuring all matters are handled in accordance with the organisation’s Code of Conduct, Disciplinary Rules and Regulations. The Professional Conduct Manager

To achieve this, we register qualified dental professionals, set standards for the dental team, investigate complaints about dental professionals' fitness to practise, and work to ensure the quality of dental education. We have a fantastic opportunity for a Project Manager with proven experience and

Experience: Several years in a Senior Front Office, Duty Manager, or Assistant Front Office Management role within the UK or International Hospitality industry. Guest Experience Maestro: Work closely with our Front of House Manager and Guest Relations Managers to address complaints, log issues, and

A leading fintech company in the UK is looking for a Senior Complaints Operations Manager to lead their complaints department.

As the Senior Complaints Operations Manager, you will hold a pivotal leadership position reporting to the Director of Complaints, Fraud and Financial Crime. Experience working in the motor industry or handling automotive finance complaints is highly desirable. By championing the benefits of learning

Field Sales Executive - Area Sales Manager (Financial Solutions) cC ompetitive base + Benefits Base + OTE (80-100k) + Car Allowance Remote - South East ABJ7402 As an experienced ambitious Area Sales Manager, you would be joining a national sales team with unparalleled growth within a leading financial services organisation that empowers British business. As a B2B Area Sales Manager you will be responsible for identifying and engaging with key industrial business partners to offer finance solutions, maximise sales, and increase business development for future business growth of the company. As area sales manager with a background in financial solutions expertise OR industry knowledge of the industrial sector , you would liaise with key stakeholders (procurement/ engineering managers, finance directors, decision makers) to provide flexible uniquely tailored funding solutions to support and target SME /businesses across the UK for their purchase of e.g. industrial vehicles / haulage (vans/ trailers/ lorries etc) / plant machinery / manufacturing equipment etc. Home-based (remote) Own vehicle required. What can we offer you? Uncapped commission structure with OTE 80-120k 1st year. Commission paid on every 'deal' Supportive team structure. Thorough training in HO to start the role quickly and informatively. Remote working environment. Superb benefits + car allowance + mileage (not car). Key Responsibilities Cold calling and generating new business from scratch for new customer engagement within the UK, targeting accounts and representing the company to increase current UK sales. Prepare, maintain and develop the Key Account Financial Plans to customers offering financial solutions e.g. Hire Purchase, Sale and HP Back (equity release from assets) and Finance Lease. Liaise with key contacts /customers about medium and long-term sales forecasting. Updating the sales CRM systems with logging call activity key to organisation and follow-ups. Management of customer complaints in close liaison with teams, ensuring effective and proactive communication and resolution. Management of various customer projects both with the customer and internally within the company. Develop positive, proactive relationships across internal departments and with external stakeholders. Ensure that all company governance and compliance requirements are adhered to. Qualifications / Experience Experience of working in a commercial B2B environment. Solid experience in industr ial sales / business development OR financial services experience Evidence of new sales and business development with demonstrated success in achieving sales targets. Desirable- Experience of offering finance solutions e.g. Hire Purchase, Sale and HP Back (equity release from assets) and Finance Lease.Full training given. Evidence of cold calling and travelling to customer sites. (Autonomy /freedom with your own customer base). Maintain a strong relationship within internal and external stakeholders. High levels commercial acumen with s trong interpersonal skills Self-motivated, proactive & enthusiastic individual. Excellent communication and influencing skills, able to understand technical information and promote company financial solutions and products. Effectively manage and maintain peer and business relationships with a high degree of integrity and trust. Salary Base + uncapped commission (Base / OTE 80-100k) |Pension- EC 10%: Private Medical Insurance; Life Assurance etc. Social events. Remote working. To Apply : Please contact Alison Basson, job ref ABJ7402 on 07814547440 or preferably apply to TPBN1_UKTJ

Housing Officer Local Authority - East Midlands (City-Based) A large local authority based in the East Midlands is seeking an experienced and customer-focused Housing Officer to join a busy and well-established housing service. This is a varied, office-based role providing high-quality housing advice, tenancy and estate management support to tenants, leaseholders and applicants. The post plays a key role in helping residents access and sustain safe, decent and affordable homes , ensuring services are delivered in line with legislation, policy and best practice. Please note: This is not a Housing Patch Manager role. There is no site-based or community patch management involved. The role is focused on administrative duties and direct customer contact . Assignment Details Contract Length: Initial 10-month assignment Pay Rate: £17.99 per hour (Umbrella) Hours: 37 hours per week Working Pattern: Office-based role with a minimum of three days per week in the office Up to two days per week working from home Mandatory office attendance on Mondays and Wednesdays The Role Reporting to the Area Housing Manager , the Housing Officer will deliver a wide range of housing management and administrative functions. The role requires a strong understanding of social housing processes, excellent customer service skills and the ability to manage complex administrative workloads accurately and efficiently. Key Responsibilities Deliver high-quality housing, tenancy and estate management services in line with statutory requirements and local authority policies. Provide housing advice and support in relation to lettings, allocations, mutual exchanges and tenancy changes. Process tenancy amendments in accordance with legislation, including tenancy terminations, successions and key movements, with specific responsibility for the first stage of the void process . Support tenants with rent enquiries, benefits advice and signposting to financial inclusion services. Assist with garage management, including applications, waiting lists, allocations and the administrative coordination of site visits. Respond to customer enquiries, complaints and councillor enquiries professionally and empathetically. Liaise with internal teams and external partners to resolve customer issues effectively. Manage keys for empty properties and garages, ensuring appropriate security arrangements are in place. Deliver comprehensive administrative support, including reports, invoices, payments and the maintenance of accurate records. Promote digital access, self-service options and tenant involvement initiatives. Skills, Knowledge & Experience Experience, or a strong interest, in housing services and customer support. A solid understanding of social housing, including tenancy management and relevant legislation. Proven administrative experience with the ability to manage high volumes of work accurately and efficiently. Experience processing tenancy amendments in line with legislation, including endings, successions and key movements, particularly at the early stages of the void process. Experience using the NEC Housing Management System . Willingness to work primarily from the office due to the customer-facing nature of the role. Strong communication, organisation and problem-solving skills. Ability to work calmly under pressure and manage competing priorities. A proactive, accurate and customer-focused approach. Apply today for a confidential discussion. Linsco is acting as an Employment Business in relation to this vacancy. TPBN1_UKTJ

Your new company You will be joining a well-established public sector organisation that delivers Roads and Transportation services across the region. The Structures team plays a key role in assessing, maintaining and improving bridges and other highway structures that support the wider network. You will be part of a collaborative engineering environment where safety, quality and effective service delivery are at the heart of everything they do. Your new role Lead on the design of new works and improvements for bridges and highway structures Manage general and principal inspections, condition assessments and maintenance activities Oversee asset data management for all structures Prepare surveys, designs, contracts and supervise works on site Handle contract payments, variations, claims and disputes Plan, prioritise and organise team workloads to meet timescales and budgets Monitor and report project progress to the Design Engineering Manager Develop solutions to a wide range of structural and design issues Manage abnormal load routing Ensure procurement follows council Standing Orders Allocate work, identify resource gaps and support staff development Lead on customer enquiries and complaints Carry out recruitment, performance reviews, disciplinary matters and absence management Lead regular team briefings Act as Client and Principal Designer under CDM regulations Ensure health and safety compliance across all activities Represent Roads and Transportation at meetings and committees Support and deputise for the Design Engineering Manager when required Contribute to capital and revenue budget management Prepare and present reports for internal and external groups Contribute to corporate governance, compliance and performance Lead on preparation and monitoring of the Service Asset Management Plan What you'll need to succeed Chartered Engineer registered with the Engineering Council Extensive experience in bridges and highway structures Strong communication and stakeholder management skills Proven project management experience Working knowledge of contract management Strong understanding of health and safety legislation Full driving licence Desirable Degree in civil or structural engineering Postgraduate qualification Experience managing a team IOSH Managing Safely or similar Knowledge of AutoCAD or asset management software Local government experience Understanding of pavement construction over structures What you'll get in return Opportunity to lead key infrastructure projects with regional impact Supportive and professional engineering environment Access to car pool scheme / service vehicles Ongoing training and development Stable public sector environment with progression opportunities What you need to do now If you're interested in this role, click apply now to forward an up to date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk TPBN1_UKTJ

?An exceptional opportunity to join an award winning British manufacturer as Technical Manager . Renowned for innovation and quality, this is a truly global and fast growing chemical manufacturer. The group operates two UK manufacturing sites, a major facility in Asia, and distribution centres in the USA and China. Their international footprint enables products to reach over 100 countries worldwide, alongside the sourcing and supply of specialty chemicals to a diverse range of industries. Purpose of the Role: Lead all technical, R&D, quality, and compliance activities across the site, supporting product development, regulatory reporting (ISO 9001, ISO 13485, Medical Device standards), environmental compliance, and safe production processes. Key Responsibilities: Lead R&D and new product development. Oversee QC systems, databases, specifications, and technical documentation. Direct laboratory teams on QC and R&D activities. Manage technical investigations, complaints, and customer interactions. Maintain COSHH, MSDS, and technical data for all materials. Conduct bench level laboratory work. Travel to national and international sites for projects. Manage technical files within QMS and support regulatory requirements. Liaise with production, the Environment Agency, and other stakeholders. Ensure chemical safety, site H&S, Legionella control, and best laboratory practices. Train team members and support technical scaleup to production. Maintain strong documentation using SAP/SciNote. Report technical progress internally and externally. Requirements: PhD in Chemistry. Polymer/photopolymer experience preferred . Environmental/QMS experience desirable (training available). Strong chemical H&S knowledge. Experience working in regulated, quality driven environments. Must have the right to work in the UK,sponsorship is not available. Personal Attributes: Organised, methodical, strong communicator, motivated, able to work under pressure, confident leader, and willing to undertake hands on bench work . ? Why join? This is an exciting, international environment where you can make a real impact and contribute to a business with genuine global reach and ambition. TPBN1_UKTJ

Holiday entitlement will be 28 days including public and bank holidays Working hours are between 9-5pm Location of the home is DE11 Full location willl be disclosed to the right candidate due to safeguarding reasons KEY TASK AREAS AND RESPONSIBILITIES Children and Young People ? To meet the requirements of the Registered and Placing Authority ? To ensure that the Home always meets the regulations set by the Regulatory Body ? To deliver services in line with the Children's Home Regulations including quality standards and Ofsted Social Care Common Inspection Framework (SCCIF) and company policies ? To safeguard all Children and Young People in the Home and to ensure good safeguarding procedures and principles detailed by your local safeguarding board are always in place and applied consistently ? Work with the team to ensure that referrals and applications are made as and when necessary and within the set time frames e.g. Safeguarding, Deprivation of Liberty ? Contribute to the process of assessment of referrals as and when required ? Work with the care team to coordinate admissions of suitable Children and Young People to the Home ? Ensure that all the relevant personal/pathway/placement plans for Children and Young People are in place, accurate, up to date and are adhered to by staff ? Support Key Worker Responsibilities for Children and Young People ? To ensure eff ective and timely contact and communication with the appropriate external agencies and Children and Young People's relatives, advocates and others ? Within a multidisciplinary team, monitor the progress of all Children and Young People's personal/pathway/placement plans, off ering advice, support and consultation ? Undertake regular reviews of the service provided to Children and Young People, involve relevant external agencies and take steps to represent the Children and Young People's interests ? Act on and/or delegate actions or recommendations from any reviews and ensure that all outcomes are completed ? Provide direct care and supervision, as required, to Children and Young People in the Home, including providing occasional cover for staff absence as necessary Job description ? Oversee and ensure that all staff eff ectively manage challenging behaviour, enabling Children and Young People to develop from a position of needing external control, toward self-control ? Maintain eff ective daily contact with internal and external colleagues ? Work eff ectively and positively with relatives, advocates and others involved with Children and Young People ? Direct and coordinate the care and support of each Child and Young Person to ensure that their targets are met ? Take responsibility for coordinating risk assessments and ensuring they are reviewed and updated ? Monitor and ensure that all Children and Young People's fi nancial transactions are recorded and administered following individual placement agreements, and Company and Regulatory Body policies and procedures ? Ensure awareness and implementation of appropriate practical application of the Mental Capacity Act including the Deprivation of Liberty ? Work as a key member of the multidisciplinary team which encompasses education, residential and clinical services relevant to the Home ? Liaise with staff from other departments to provide a consistent approach to all aspects of Children and Young People's care Staff ? Work with the Operations to ensure that appropriately qualifi ed and experienced staff are recruited per Company policy and standards set by the Regulatory Body ? Work with the Operations to ensure that staffi ng meets the standards and levels as set out in the Home's Statement of Purpose ? Ensure that employment checks under Schedule 2 are undertaken with regard to the recruitment of staff following the standards set by the Regulatory Body, for example, references and DBS checks ? Take the lead on recruitment decisions with assistance from the Administration Department ? Ensure that all staff complete a full induction following Company policy and standards set by the Regulatory Body ? Support Operations eff ectively apply the probation process and contribute to decisions regarding the ongoing employment of staff ? Assist in planning and updating of qualifi cations and contribute to personal development of self and others in line with personal and organisational objectives ? Provide regular supervision and annual appraisals following company policies and standards set by the Regulatory Body ? Conduct Return to Work meetings for direct reports and manage sickness and absenteeism following Company policy ? Involvement in disciplinary, capability, grievance and other people management procedures following Company policy as appropriate ? Ensure that Operations carry out supervisions, probation reviews, annual appraisals, return to work meetings and manage their staff in line with Company policy and standards set by the Regulatory Body ? Ensure regular team meetings in line with Company policy and standards set by the Regulatory Body ? Delegate responsibilities based on the competence of staff and the needs of the Company and review to promote teamwork and communication Job description ? Ensure and undertake verbal debriefs with staff as required and necessary and ensure relevant paperwork is completed ? Take the lead on the suspension of staff involved in Safeguarding issues in conjunction with the Operations ? Identify training needs of staff and contribute to the training and development of staff ? Ensure that staff exhibit the values set out by the Company and uphold standards of behaviour following Company policies Quality ? To ensure that appropriate standards are maintained, especially about care, educational and clinical programmes (service dependent) for the Children and Young People in their care, following company policies. Specifi c areas include: o The Homes Statement of Purpose o Safeguarding Individuals o Health & Safety - environmental health, food, fi re, risk assessments o Complaints and representation o General Social Care Council Codes of Practice o Care Quality Commission (registration) regulations/ Care Standards o Equality General ? Ensure awareness that the service operates to agreed budgets and contribute to keeping within these budgets as instructed ? Exercise vigilance regarding Health and Safety and promptly report all hazards and/or remedy them where appropriate. Undertake all duties in a manner calculated to minimise or avoid unnecessary risks, personally or to others ? Reports issues and/or incidents relating to staff Children and Young People that have arisen promptly to the relevant Line Manager or appropriate person ? To carry out on-call duties as required ? Operate at all times following Company policies and procedures, with particular reference to Safeguarding, Child Protection, Whistleblowing, Complaints and Representations and Behaviour Policies ? Participate in training and take responsibility for personal development ? Participate in team meetings, supervisions and annual reviews following Company policy and the standards set by the Regulatory Body ? Work to promote the Home as a valued, professional asset within its community and conduct themselves at all times in a manner that reinforces this image ? Ensure that all actions are in the interests of the Children and Young People and the Company ? To work to and exhibit the values of the Company and maintain standards of behaviour following Company policies, procedures and practices ? To carry out any other reasonable and relevant duties as required Barker Ross Group values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business. TPBN1_UKTJ

Business Support Manager - Sheffield Permanent Who we are MCR Property Group is a leading independent real estate investment and development company operating nationally, with offices in London, Manchester, Birmingham, and Glasgow. The business is focused on the development and management of residential, student accommodation, and industrial assets and manages a diverse portfolio covering every major asset class across the UK. With a significant pipeline and continued expansion underway, this role offers the opportunity to play a key part in shaping high-performing operational environments within one of the UK's most active property platforms. Who we require MCR Property Group is seeking an experienced and commercially minded Business Support Manager to oversee the operational performance of multiple student and residential accommodation sites across Sheffield. Reporting directly to the Regional Operations Manager, this is a senior operational role with responsibility for driving exceptional resident experience, strong occupancy and financial performance, robust compliance standards, and effective people leadership across a growing portfolio. As Business Support Manager, you will take ownership of the day-to-day operational performance of multiple accommodation sites, ensuring consistency, efficiency, and full alignment with company standards. You will lead on-site teams to deliver safe, well-maintained, and professional environments, ensuring maintenance, cleaning, and security standards are upheld at all times. You will conduct regular audits and operational reviews, identify opportunities for improvement, and ensure full compliance with statutory and regulatory requirements, including health and safety, fire safety, environmental standards, and the ANUK/Unipol Code. Accurate operational reporting and record keeping across all sites will also form a core part of the role. Resident experience will sit at the heart of your approach. You will foster a service-led culture where customer satisfaction is central to every decision, monitoring feedback closely and implementing improvement plans where required. You will ensure teams deliver professional, responsive, and solution-focused service, support the effective management of complaints and welfare-related matters, and build strong working relationships with student bodies, universities, and local partners. From a commercial perspective, you will be responsible for driving strong occupancy and revenue performance across the portfolio. This will include working closely with central marketing and lettings teams to support pricing strategies, monitoring market trends, overseeing site events and viewings, and delivering resident engagement initiatives that support retention. You will regularly report on occupancy levels, revenue, and costs, using data to inform decisions and optimise performance. You will also lead on rent collection and income protection across all sites, ensuring credit control procedures are followed consistently and arrears are escalated appropriately. You will support teams in handling sensitive financial conversations with professionalism and clarity, while producing accurate reporting on debt performance and implementing structured recovery plans. People leadership will be a critical element of this role. You will provide visible, positive leadership to site teams, overseeing recruitment, onboarding, training, and ongoing development. You will conduct regular one-to-ones, performance reviews, and coaching sessions, promoting high standards of professionalism, accountability, and collaboration, while embedding a culture of continuous improvement. About you The successful candidate will bring significant experience in accommodation, property, hospitality, or operational management, ideally with responsibility for multiple sites. You will have a strong understanding of compliance requirements and operational best practice, alongside proven experience in debt management, credit control, and income recovery. You will demonstrate excellent leadership and stakeholder management skills, strong commercial awareness, and a track record of driving occupancy and revenue growth. Confidence using Microsoft Office and property management systems is essential, as is the flexibility to travel between sites when required. This role would suit a driven, resilient, and highly organised professional who enjoys operating in a fast-paced environment, leading teams from the front, and delivering results across customer experience, compliance, and commercial performance. TPBN1_UKTJ

Works Manager Mains Water Replacement £61-65,000k plus electric car or allowance Location: Haringey, Camden, Lewisham & Greenwich Framework: 8-year South East Water Framework As a proud partner to South East Water, we are looking for an experienced Site Supervisor to join our team, supporting the delivery of a long-term mains water replacement programme across Haringey, Lewisham and Greenwich. This is a people-focused leadership role, reporting directly to the Works Manager. You will have 14 Supervisors reporting into you, with overall responsibility for the performance and wellbeing of approximately 40 delivery operatives working across the framework. You will lead by example, driving high standards across Health, Safety, Environment, Quality, Fleet, Operational Delivery and Customer Experience, while ensuring works are delivered safely, efficiently and right first time. Key Responsibilities Lead, inspire and support operational teams, always placing safety at the forefront of everything we do. Manage and develop Supervisors and delivery teams, ensuring colleagues receive the training, coaching and support required to remain competent and compliant. Promote a right first time culture to minimise rework, defects and customer complaints. Plan, coordinate and manage upcoming works across multiple sites to minimise disruption and avoid preventable issues. Review, approve and challenge contractor Risk Assessments and Method Statements (RAMS). Carry out regular safety audits and site inspections, proactively identifying hazards and driving continuous improvement. Oversee fleet and driver standards, ensuring vehicles are compliant and drivers adhere to company policies and the Highway Code. Support wider operational requirements, including: Overtime when weekend works are planned Standby and call-out cover for weekend teams Night working to support night-time connections where required About You You will be a confident and capable people manager, able to motivate teams, manage performance and address issues constructively. Youll communicate clearly and professionally, using diplomacy when required, and will be comfortable making independent decisions while balancing client expectations with business priorities. Essential experience and qualifications include: Proven managing experience within the utilities or water sector Strong working knowledge of mains water replacement and mainlaying activities Solid understanding of health, safety and environmental compliance SSSTS minimum, with SMSTS preferred Streetworks Supervisor Card CSCS Gold Card (Supervisor) Training in safe excavations IOSH qualification (desirable) Youll also bring a strong understanding of how water projects are delivered safely and efficiently from planning through to completion. Our client One of the UKs largest family-owned construction businesses, they care deeply about their people, their clients and the environment. TPBN1_UKTJ

Site Supervisor Mains Water Replacement £50-55,000 plus electric car or allowance Location: Haringey, Camden, Lewisham & Greenwich Framework: 8-year South East Water Framework As a proud partner to South East Water, we are looking for an experienced Site Supervisor to join our team, supporting the delivery of a long-term mains water replacement programme across Haringey, Lewisham and Greenwich. Reporting directly to the Works Manager for Mains Water Replacement. You will lead by example, driving high standards across Health, Safety, Environment, Quality, Fleet, Operational Delivery and Customer Experience, while ensuring works are delivered safely, efficiently and right first time. Key Responsibilities Lead, inspire and support operational teams, always placing safety at the forefront of everything we do. Manage and develop Supervisors and delivery teams, ensuring colleagues receive the training, coaching and support required to remain competent and compliant. Promote a right first time culture to minimise rework, defects and customer complaints. Plan, coordinate and manage upcoming works across multiple sites to minimise disruption and avoid preventable issues. Review, approve and challenge contractor Risk Assessments and Method Statements (RAMS). Carry out regular safety audits and site inspections, proactively identifying hazards and driving continuous improvement. Oversee fleet and driver standards, ensuring vehicles are compliant and drivers adhere to company policies and the Highway Code. Support wider operational requirements, including: Overtime when weekend works are planned Standby and call-out cover for weekend teams Night working to support night-time connections where required About You You will be a confident and capable people manager, able to motivate teams, manage performance and address issues constructively. Youll communicate clearly and professionally, using diplomacy when required, and will be comfortable making independent decisions while balancing client expectations with business priorities. Essential experience and qualifications include: Proven managing experience within the utilities or water sector Strong working knowledge of mains water replacement and mainlaying activities Solid understanding of health, safety and environmental compliance SSSTS minimum, with SMSTS preferred Streetworks Supervisor Card CSCS Gold Card (Supervisor) Training in safe excavations IOSH qualification (desirable) Youll also bring a strong understanding of how water projects are delivered safely and efficiently from planning through to completion. Our client One of the UKs largest family-owned construction businesses, they care deeply about their people, their clients and the environment. TPBN1_UKTJ

Service Charge Manager London Bridge £56000 Would you like to join us as a Service Charge Manager? As a Service Charge Manager, you will lead, develop, and manage a team of service charge professionals, driving sector-leading performance whilst ensuring compliance with all legislative and regulatory requirements. You will oversee the end-to-end service charge process, from budgeting and estimate calculations to billing, reconciliation, ensuring customers are charged accurately and fairly. This is a high-impact role for a professional who thrives on outstanding customer service, operational excellence and wants to make a real difference to both colleagues and customers. What youll be doing: Ensuring that your team provide customers with an excellent service, where the customers interest is at the heart of every interaction. Lead, coach, and develop the Service Charge team, creating a culture of accountability, continuous learning, and collaboration. Manage and oversee the calculation, billing, and reconciliation of service charges, ensuring full compliance with legislation and regulatory standards. Build positive relationships with customers, residents associations, internal teams, and external stakeholders to ensure transparency and excellent service. Act as the senior point of escalation for complex service charge queries, complaints, and disputes, ensuring satisfactory resolution for all parties. Drive process improvements, identify opportunities for automation, and implement best practices to enhance efficiency and accuracy. Oversee data integrity, audits, and reporting to ensure that service charge information is accurate, timely, and fully compliant. What were looking for : Excellent customer service skills, with the experience of improving the service provided to customers. Proven experience managing a team and delivering results in service charge, rent, or related property finance functions. Strong knowledge of service charge legislation, regulatory requirements, and best practice. Excellent stakeholder management and communication skills. Analytical mindset with a focus on accuracy, attention to detail, and continuous improvement. Make a Difference A purpose-driven housing provider, managing over 50,000 homes and delivering safe, high-quality services to communities across the country. Join us and build a career where your skills matter, your ideas are heard, and you can help shape thriving, inclusive communities for the future. Youll play a key role in driving innovative solutions, improving efficiency, and supporting our strategic growth, while being part of a team where your work makes a real difference and your career can flourish. Why Join Our customers are at the heart of everything we do. Youll be part of a supportive, collaborative team where your expertise is valued and your work has real impact. We offer: Excellent pension scheme Generous annual leave Life assurance Flexible benefits package Ongoing learning and career development opportunities 35 hour working week Hybrid working- Currently two days a week in the office Were Inclusive. Diversity, Inclusion & Accessibility Equity, diversity and inclusion are central to life. Were committed to creating a truly inclusive workplace where everyone feels respected, valued and able to be themselves. Our aim is to have a workforce that reflects the diversity of the customers and communities we serve, ensuring that different perspectives are represented in decision-making, service delivery. By fostering an environment where all voices are heard and valued, we can better understand the needs of our communities and deliver services that are fair, accessible and impactful. As a Disability Confident Employer, were happy to provide reasonable adjustments throughout the recruitment process and in the workplace. We reserve the right to close this advert early if a suitable candidate is identified. TPBN1_UKTJ

Transport Inspector Employer: Rutland County Council Salary: £26,403 - £28,142 per annum Location: Rutland - Ashwell Contract: Permanent Working Pattern: Flexible Hours/Full Time Hours: 37 hours per week. Flexible working. DBS Check: Enhanced Are you local to Rutland and looking for a new opportunity? Could you liaise with transport providers, parents, schools and any other stakeholders as necessary to resolve complaints, issues or problems as they arise? We are looking for a highly motivated person to join our Transport Operations Team to work closely with the School Transport Officer and the Rural Transport Officer. If you have the ability to manage your time effectively and interact with individuals at all levels, we would love to hear from you This is your chance to become part of a reliable and efficient team, delivering high standard passenger transport services throughout the County. About you To be successful you will need to have: Strong interpersonal and communication skills Experience of contract enforcement Experience of IT including the maintenance of accurate records within an office environment Committed to delivering a high level of customer service to clients Experience of working with children and young people with SEN and complex medical needs About the role As the Transport Inspector your duties will include: To monitor, inspect and survey home to school buses and taxis contracts and all other public transport contracts To monitor and inspect school bus passes and taxi usage on contracted routes to ensure that the passenger manifest reflects actual usage To assist with and ensure that bus shelters, stops, poles and timetable cases are fit for purpose and display accurate information To contribute to the annual route planning for home to school transport with accurate route and timing information as necessary To provide bus punctuality statistics to the Transport Operations Manager Please note that the role requires onsite working 5 days a week. The successful applicant for this post will be subject to an enhanced check by the Disclosure and Barring Service (DBS). The costs for the DBS are paid by us . The face to face Transport inspector interviews will be held on 10 March 2026. Please be advised this could be subject to change, in which case we will give appropriate notice. We will be reviewing applications on a regular basis and inviting those who meet our essential person specification criteria to interview. If youre interested in this role, we strongly encourage you to apply without delay. Our offer to you: Rutland Council is committed to Flexible Working and understands the benefits of supporting employees to manage their work and life balance, whilst meeting the needs of the service. We are committed to supporting and empowering our staff to be the best workers that they can be and Rutland Council is the place you want to be. Our benefits go beyond the salary being part of a great team, excellent Local Government Pension, generous annual leave, opportunities to learn and develop your career, and a demonstrable commitment to supporting the health and wellbeing of our staff. How to apply: Click on the apply button which will redirect you to the Jobs Go Public (JGP site) where we handle all our vacancies. If you already have a JGP account you will be asked to login, or alternatively if you dont have an account, you will be guided through the set up process. Access to an account is necessary, as all updates regarding your application will be sent via the JGP site to the email you have used to register. All recruitment correspondence, including interview details, will be sent out via email from the Jobs Go Public site. If you require documentation/correspondence in an alternative format, please contact the Recruitment team. Rutland County Council is committed to Equality and Diversity and welcomes applications from all sections of the community. Everyone at Rutland County Council has a responsibility for, and is committed to, safeguarding and promoting the welfare of Children, Young People and Vulnerable Adults and for ensuring that they are protected from harm. TPBN1_UKTJ

Hotel Porter to offer information and assistance to visitors and hotel guests in regard to hotel facilities, local attractions, dining, entertainment, transportation, sports events, recreation, tours, health and beauty treatments, child-care, cultural events, shopping etc., while projecting a positive image at all times is required for a well-established hotel chain based in Central London. Please note: This is not a Security role and candidates must be prepared to carry out Food and Beverage Assistant duties which includes working behind the Bar. SALARY: Competitive LOCATION: Central London JOB TYPE: Full-Time, Permanent JOB OVERVIEW We have a fantastic new job opportunity for a Hotel Porter to offer information and assistance to visitors and hotel guests in regard to hotel facilities, local attractions, dining, entertainment, transportation, sports events, recreation, tours, health and beauty treatments, child-care, cultural events, shopping etc., while projecting a positive image of the hotel and company at all times. Working as the Hotel Porter you will keep a folder at the Concierge desk containing up-do-date information on restaurants, entertainment venues, transportation links, car hire, airport pick-up services, health & beauty treatments, child-care, cultural events, courier services, laundry facilities, shopping and any other services that may be of interest to hotel guests. As the Hotel Porter you will maintain a courteous and professional telephone manner at all times and deliver all messages and correspondence to guests or the relevant department in a prompt and timely manner. DUTIES Your duties as a Hotel Porter and Food and Beverage Assistant will include: Administration • Maintain accurate record of customer reservations for the restaurants and bars, • Check and accept deliveries, • Verify use-by and expiration dates on all goods received, • Assist in placing orders and requisitions. Complete all necessary paperwork, • Keep all delivery notes safe and pass them to the F&B Manager/Cost Control, • Keep menus, brochures and other promotional materials clean, tidy and readily available, • Obtain a guest list from reception at the start of each shift, • Ensure complete and accurate handover between shifts, • Keep a supply of local maps, brochures and magazines containing relevant local information, • Keep accurate record of all bookings made for guests Telephone • Be fully conversant with all telephone and fax equipment, • Keep record and be familiar with all extension numbers in the Hotel, • Maintain a courteous and professional telephone manner at all times, • Record and pass all messages to guests and other employees promptly Guest Services • Welcome guests upon arrival, help them with their luggage, escort them to the room and inform them of all in-room and Hotel facilities, • Identify return clients and welcome them back, • Escort customers to an appropriate table or waiting area and assist with coats and bags, • Present the correct menus and give any explanation on menu items, • Give customers accurate information about any drinks offered in the menu, • Promote certain items of food and drinks at appropriate times (e.g. special weekend menus etc.), • Liaise with kitchen staff and serve the correct type, quality and quantity of food in accordance with laid down procedures, • Attend to all guests and potential clients at the Concierge desk and in the hotel lobby in a courteous and efficient manner, • Answer customer enquiries politely and efficiently and where necessary seek help and information from other departments, • Serve drinks and snacks in the bar and lobby areas, following licensing law and weights and measures requirements, • Recommend hotel facilities and services first, or those of sister hotels if possible, • Ensure that only approved or contracted suppliers are used when recommending/booking a service for a guest, • Handle complaints promptly and professionally. Seek the assistance of senior reception staff, guest relations and the Duty Manager when necessary Accounting and Cashiering • Ensure the security of all moneys kept at the Concierge desk at all times, bearing personal responsibility for it, • Be familiar with the deposit/payment policy of suppliers, • Inform the guest where a higher charge will be incurred due to including commission, • Ensure correct laundry charges are applied to guest accounts and file a copy of the Audit Trail or guest bill with the movement list General • Be fully conversant with hotel and in-room facilities, • Keep the Concierge desk and lobby area clean and tidy at all times, • Carry out minor repairs in guest bedrooms and public areas when necessary, • Arrive on duty at the correct time, • Ensure full and accurate handover between shifts HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14344 Full-Time, Permanent Hospitality and Catering Jobs, Careers and Vacancies. Find a new job and work in Central London. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. Food and Beverage Assistant – F&B AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online | AWD-IN-SPJ

Sharper Consulting Services are seeking an experiencedInterim Licensing Managerto provide short-term operational and leadership cover within a small but busy licensing service in Hertfordshire. The role will focus on day-to-day management, maintaining service continuity, and supporting officers across the full range of licensing functions. This is a hands-on role suited to someone comfortable stepping into an active service with minimal handover. Full time hours - Hybrid working (typically 23 days on site) Contract: Initial 3 months (rolling) £45 - £55 Per Hour (DOE) Key Responsibilities Provide interim management of the Licensing Team, including supervision of officers and admin support Oversee delivery of statutory licensing functions, including: Alcohol & entertainment licensing Taxi & private hire licensing Gambling licensing Street trading Scrap metal licensing Act as point of escalation for complex cases, complaints and member enquiries Ensure compliance with relevant legislation, policies and procedures Support committee processes, hearings and decision-making where required Liaise with legal services, enforcement, environmental health and external stakeholders Maintain performance, workflow and service standards during the interim period Essential Requirements Significant experience working within local authority licensing services Strong working knowledge of core licensing regimes (alcohol, taxi, gambling, street trading etc.) Experience managing or acting as lead officer within a licensing team Confident decision-maker with a pragmatic, solution-focused approach Ability to step into a live caseload and service environment quickly Desirable Previous experience as a Licensing Manager / Senior Licensing Officer Experience attending or advising Licensing Committees and Sub-Committees Familiarity with hybrid working arrangements in a local authority setting TPBN1_UKTJ

Building Manager - Birmingham Permanent About MCR MCR Property Group is a leading independent real estate investment and development company operating nationally, with offices in London, Manchester, Birmingham, and Glasgow. The business is focused on the development and management of residential, student accommodation, and industrial assets and manages a diverse portfolio covering every major asset class across the UK. With a significant pipeline and continued expansion underway, this role offers the opportunity to play a key part in shaping high-performing operational environments within one of the UK's most active property platforms. Who we want to hire We are looking to recruit an ambitious, self-motivated and commercially minded Building Manager to take responsibility for one of our business centre sites in Birmingham. This is a standalone, highly autonomous role, ideal for someone who thrives on ownership, accountability, and delivering exceptional service while driving strong commercial performance. The successful candidate will be responsible for providing the highest level of service and operational support to existing clients, while also working proactively to increase occupancy, grow revenue, and exceed budget targets. You will manage your own workload, operate confidently without close supervision, and remain calm and effective in a fast-paced and varied environment where priorities can change quickly. You will play a key role in strengthening and developing the business within the centre through proactive account management, relationship building, and consistently high standards of customer service for both clients and agents. Day-to-day, you will oversee the performance of the site, ensuring key performance indicators are achieved and that the centre is operating at maximum commercial potential. Reporting to the Property Manager, you will be based primarily at one site in Birmingham, with occasional travel to other sites as required. As part of your responsibilities, you will line manage reception and administration staff, ensuring the site is professionally run and customer focused at all times. You will take full ownership of the day-to-day operation of the building, including raising purchase orders for services such as cleaning, waste management and office supplies, reviewing existing supplier contracts and tendering where appropriate, scheduling contractors, and processing supplier invoices. You will manage client accounts, including liaising with customers regarding outstanding balances and negotiating payment where required. You will also ensure full compliance with all relevant Health & Safety, waste management and statutory regulations, maintaining a safe and legally compliant working environment at all times. Working closely with the Property Manager, you will help to develop and implement sales and marketing strategies designed to increase occupancy and revenue. You will actively contribute to achieving and exceeding budget targets, ensuring site KPIs are consistently met and professional, proactive sales practices are followed. This will include conducting viewings and meetings with prospective clients, promoting the business centre and its services, following up on marketing leads, and liaising closely with the Lettings and Marketing teams to maximise conversion opportunities. You will also be responsible for maintaining accurate records relating to financial performance, occupancy levels, and client information, and for ensuring all company procedures are adhered to. The role will also involve undertaking any other reasonable duties as required by the Property Manager in support of the wider business. Skills and experience The ideal candidate will possess strong sales and marketing capability, with proven negotiation skills and a confident, professional communication style. You will have a good understanding of compliance and the ability to work within relevant laws, regulations and industry standards, including a sound knowledge of Health & Safety legislation. Excellent time management and prioritisation skills are essential, along with the ability to deliver outstanding customer service and handle customer complaints calmly and effectively. You should be comfortable using Microsoft Office and able to provide basic IT assistance to clients when needed. Experience using Propman would be advantageous, but is not essential. TPBN1_UKTJ

Technical Manager Cambridgeshire £70,000 We're looking for a Technical Manager to join the site Senior Leadership Team and take full ownership of Quality, Regulatory and Food Safety across the operation. You'll lead and develop a high-performing Quality team while setting the standard for GMP across the plant, ensuring every product meets food safety, quality and legal requirements. This role will give you exposure with working some of the biggest worldwide brands and companies, many of which can help elevate your career. A fantastic opportunity to help a leading manufacturer's overall performance! What you will be doing: Own and maintain site food safety systems, including HACCP, TACCP, VACCP, allergen management and environmental monitoring Lead external and internal audits, ensuring the site remains audit-ready and non-conformances are closed effectively Deliver food safety KPIs and drive continuous improvement across quality and hygiene standards Manage product quality controls, testing, sample retention and release of raw materials and finished goods Oversee new product introductions, recipe changes and shelf-life extensions Lead investigations, root cause analysis, complaints handling and mock recalls Drive change management from a food safety and quality perspective Track actions, performance and improvements Work cross-functionally to raise factory standards and embed food safety culture Lead, develop and performance-manage the Quality team, including appraisals and capability building Deliver food safety and quality improvement projects using continuous improvement tools Experience needed: Previous experience of leading Technical or Quality teams in a Food/FMCG environment Clear evidence of improving onsite Quality culture Relevant Food and Quality qualifications Strong understanding of BRC and Retail codes of practice Clear, consistent communication with different departments Please get in touch with Owen on 01733 731939 to learn more! TPBN1_UKTJ

Damp and Mould Service Coordinator Department: Housing Location: Hammersmith & Fulham Full Time, Office Based (Monday to Friday) Start Date: Ideally 16th February 2026 Duration: Ongoing temporary assignment Pay Rates: £21.52 per hour (PAYE) / £27.35 per hour (Umbrella PAYE) Reports To: Operations Manager Damp and Mould Responsible For: N/A Working in Partnership with Red PersonnelRed Personnel is proud to be working in partnership with the London Borough of Hammersmith & Fulham (LBHF) to recruit a dedicated Damp and Mould Service Coordinator . This is a vital role within the Housing department, supporting continuous improvement in the management of damp and mould issues across the Councils housing stock. The position is fully office based , offering full-time hours Monday to Friday and the opportunity to contribute directly to improving resident satisfaction and housing quality. The Role The Damp and Mould Service Coordinator will provide essential administrative, coordination, and resident engagement support to the Damp and Mould team. The post holder will help ensure that inspection and repair works are efficiently delivered, lessons learned are implemented, and all correspondence and reporting meet corporate standards. Key Responsibilities Administrative Support Manage the Damp and Mould inbox, ensuring timely responses to all correspondence. Schedule inspections and coordinate with Surveyors and contractors. Monitor job progress, raise follow-up orders, and compile aftercare call records. Prepare meeting materials, book rooms, and maintain accurate records. Contractor Liaison Review time extensions and cost variations submitted by contractors. Scrutinise completion and cancellation requests to ensure compliance. Attend performance meetings and contribute to quality and compliance discussions. Resident Engagement & Complaints Represent LBHF at resident engagement meetings, providing updates and resolutions. Make proactive contact with residents to manage expectations and prevent complaints. Support complaint responses and compile repair histories or relevant evidence. Cross-Team Collaboration Work closely with other teams to ensure joined-up service delivery. Coordinate with surveyors and housing officers to address complex or cross-service jobs. About You Experience & Knowledge Minimum 12 months experience in a social housing environment. Previous experience in a repairs or damp and mould team (desirable). Skills & Attributes Exceptional organisational and multitasking ability. Strong communication skills with a professional, customer-focused approach. Good IT proficiency across Microsoft Office applications and housing systems. A genuine commitment to equality, diversity, and inclusion in service delivery. Additional Information Full Time, Office Based: Monday to Friday Start Date: 16th February 2026 (ideal) Pay: £21.52 PAYE / £27.35 Umbrella PAYE Assignment: Ongoing temporary Location: Hammersmith & Fulham Red Personnel and Hammersmith & Fulham Council are equal opportunity employers who celebrate diversity and promote inclusion across the workforce. We welcome applications from all sections of the community and guarantee interviews for disabled applicants meeting the roles minimum criteria. TPBN1_UKTJ

Law Staff are working exclusively on an exciting opportunity for an experienced Legal Practice and Operations Manager to join a leading firm ranked by Legal 500 and Chambers & Partners. This is a senior, hands-on Legal Practice and Operations Manager role at the heart of the firm, overseeing day-to-day operations, compliance, and internal management, while playing a key part in its future development. You will be a core member of the Management Team, line-managing senior support functions and working closely with external consultants where needed. The firm offers a friendly, supportive culture with excellent staff retention, and for the right individual, there is genuine opportunity to progress to Director level. The ideal candidate will have legal sector management experience, strong knowledge of SRA and AML requirements, and a collaborative, commercially minded approach. Responsibilities for this Practice and Operations Manager role: Oversee risk, compliance, and AML frameworks, policies, training, and file reviews Act as main contact for regulators, insurers, and external compliance providers Lead audits, inspections, and accreditations, including CQS, Lexcel, and PC renewals Manage complaints handling, insurance notifications, and policy renewals Oversee accounts and IT functions, ensuring compliance with Solicitors Accounts Rules Support HR, operations, suppliers, data protection (ICO), and strategic planning Requirements for this Practice and Operations Manager vacancy: Management experience within a legal practice Strong knowledge of SRA regulations, AML, and risk management Experience working with regulators, insurers, and external providers Commercially aware, organised, and able to balance operational and strategic priorities Approachable leader with strong communication and relationship-building skills Benefits for this for this Practice and Operations Manager opportunity: Private Healthcare Package Flexible working option Bupa Cash Plan Death in Service 4% pension 25 days holiday Discretionary annual bonus scheme Christmas Bonus and gifts Health Cash Plan Car parking spot If you're a Practice and Operations Manager ready to take the next step in your career, apply today. Alternatively, contact Mia Henderson at Law Staff Limited quoting reference 37629. PLEASE CHECK YOUR EMAIL (INCLUDING SPAM FOLDER) FOR CONFIRMATION YOUR APPLICATION HAS BEEN RECEIVED. In accordance with The Conduct of Employment Agencies and Employment Businesses Regulations 2003 TPBN1_UKTJ

Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more ... Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated. - (if prior applications were regretted within 12 weeks) Join our Key Worker Services Team at L&Q: A fantastic opportunity has arisen for a motivated and people-focused Property Manager to join our Key Worker Services Team. If you're looking to play a central role in managing vibrant sites that provide essential accommodation and support to healthcare professionals, this could be the perfect next step for you. We're seeking a proactive and customer-driven Property Manager to be based in Slough. In this role, you'll represent and champion L&Q's values while leading high-quality contract management services that consistently deliver exceptional customer experience. You'll be solutions-oriented, committed to service improvement, and a trusted partner to our clients. To thrive here, you'll bring energy, resilience and a genuine passion for delivering outstanding service under pressure. Your ability to build strong relationships with customers and stakeholders will set you apart. If this sounds like you, we'd love to hear from you. At L&Q, we welcome people from across the sector, and we know that the right attitude, passion and commitment to customer service are what truly make our teams successful. Your impact in the role: As a Property Manager, you'll play a vital role in ensuring L&Q delivers reliable, consistent, and high-quality services to our key stakeholders - and ultimately to the key workers who rely on our homes. Your work will directly influence resident satisfaction, help build trust, and ensure people have a safe, comfortable home they're happy to live in. You'll be the primary point of contact for residents across your patch in Wexham, Slough. From managing incoming nominations and working closely with NHS partners to verify identities, through to setting up new tenancies, you'll be the go-to person who keeps everything running smoothly. You'll take ownership of maintaining and securing the estate, ensuring full regulatory compliance is met at all times. This includes completing and tracking fire safety actions, carrying out regular estate and health & safety inspections, and ensuring everything is properly documented for audit purposes. As the on-site lead, you'll be at the heart of day-to-day operations and will provide assurance and updates to your line manager and senior colleagues. You'll also manage antisocial behaviour cases, handle complaints, raise and monitor repairs, and oversee voids from start to finish. In addition, you'll ensure adherence to third-party contracts and maintain strong working relationships with external partners. This role gives you the chance to make a meaningful difference in a unique community - supporting residents who need long-term stability as well as healthcare professionals from the UK and overseas who rely on short-term accommodation. We're looking for someone who is genuinely passionate about housing, committed to great service, and proud to take ownership of the estates they manage. What you'll bring: A commitment to delivering a responsive, efficient and customer - focused service, ensuring every resident feels supported and valued. A strong track record of building great relationships and communicating clearly with residents, colleagues and partners. A solution-focused mindset - you're resilient, determined and bring a positive, can-do attitude, always keeping your promises to residents. The confidence to challenge processes and push boundaries where needed to achieve the best possible outcomes for customers. Excellent time management and organisational skills, with the ability to handle a busy, complex workload while meeting key deadlines. Strong stakeholder management skills, with the ability to engage effectively with a diverse range of customers and partners. Demonstrable experience in a similar property or housing management role. The ability to manage fast-paced move-ins independently, accurately and with attention to detail. Experience in raising maintenance issues and managing repairs through to full completion. An understanding of how to maximise rental income and minimise void periods, supporting wider business performance. A solid grasp of legislative requirements and compliance standards, ensuring all properties and operations meet regulatory expectations. Experience delivering effective tenancy and asset management to ensure strong outcomes and value for money. The ability to carry out regular estate inspections in line with housing management, health and safety and compliance expectations. Confidence in leading resident and stakeholder engagement, helping build a positive, connected community. What Skills You Will Have: Outstanding written and verbal communication skills, paired with excellent customer service abilities. You work confidently as part of a dynamic team and stay positive when challenges arise. A proven track record of meeting targets and deadlines in a fast - paced, customer - focused environment. Strong awareness of budgetary considerations and financial risks, especially in relation to meeting contractual obligations. Confident use of the MS Office Suite, including Excel, Microsoft Teams and CRM systems (ideally Microsoft Dynamics 365). Experience in managing complaints within target times, handling sensitive situations professionally and achieving positive outcomes for residents. A broad understanding of tenancy and housing management responsibilities. In - depth knowledge of assured shorthold tenancies and licence agreements, including the associated legal notices and processes. A solid understanding of legal procedures relating to breaches of tenancy and rent arrears. Experience conducting regular estate inspections, with the ability to independently identify risks to residents and L&Q. The ability to spot and implement day - to - day process improvements, driving greater efficiency and consistency across operations.. If you require any reasonable adjustments at any stage during this process, including application stage, please email About L&Q: We're one of the UK's leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people's health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life. 250,000 people call our properties 'home', and we're proud to serve diverse communities across London, the South East and North West of England. People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values and behavioural framework , which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&Q. At L&Q, we know that diversity and inclusion make us stronger - and they're at the heart of everything we do. When we recruit, we look at what really matters: your skills, experience, and potential. We're proud to be recognised for creating an inclusive workplace. We're a Disability Confident Leader (Level 3) and we've introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It's all part of our commitment to ending discrimination and making L&Q a place where everyone feels welcome - Find out more here . Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK's largest housing associations. Click here to find out more about L&Q and why you should join us! *ECU Allowance is paid in accordance with requirements of the relevant policy as updated from time to time. #TJ TPBN1_UKTJ

Managing Agent Contract Manager Salary £47,135 to £52,000 per year (depending on skills and experience) plus health cash plan and 34 days leave Permanent, Full-time (37.5 hpw) Hybrid working, based from our London (Liverpool St) or Reading office covering the south region We cant offer a CoS for this role Home, a place where you belong Ready to take control of contracts that really matter? Youll work with managing agents and external companies who look after our properties, holding them to account to ensure our customers receive great services that meet our high standards. Youll build strong partnerships, solve problems quickly, and protect value for money. If you want a role where your influence counts, this is it. What youll do Manage contracts with external agents. Youll keep our properties safe and compliant with legal and regulatory requirements Monitor contact performance and take action. Youll influence to achieve successful outcomes and ensure high standards are maintained Build trusted relationships with managing agents and resolve issues quickly Use data to monitor performance, drive improvements and influence future decisions Handle complaints and disputes with clear communication Why join us This is more than a job, its a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UKs top 10 Great Places to Work! You have Strong experience managing leasehold properties or working with managing agents Strong understanding of leasehold legislation and tenancy agreements, able to interpret legal documents. Youre skilled in monitoring contracts and ensuring contractor compliance Ability to build relationships and influence to achieve positive outcomes Confidence interpreting legal documents and resolving disputes Level 3 or higher CIH (Competence and Conduct standard for Social Housing) qualification. Or you must be willing to study and achieve it with our support Stronger together We do our best work when were ourselves. Thats why inclusion, wellbeing, and our diversity networks help makeHome Group a great place to work ! The practical bits Youll work Monday to Friday. Our core hours are 9.00 am to 5.30 pm, with flexibility built in to meet the needs of our customers and you! Hybrid role with minimum 2 days in the office, remainder of days working in patch or from home You need an Enhanced with barring list (we pay for this) You need to be able to drive and have access to your own vehicle insured for business purposes. Well pay for your mileage Whats in it for you? 2 paid volunteering days each year Health cash plan saving you (and your children) £1140+ each year, covering dental, opticians, prescriptions and more Matching pension contribution (up to 7% and life insurance of 3x basic salary) 800+discounts on shops, holidays, days out, tech and more Work your way with flexibility to balance life and work Find out more Click APPLY NOW to see our Managing Agent Contract Manager Job Description, find out about us, for help to apply and for all our benefits. Roles can close early, so dont wait. For reasonable adjustments, email . TPBN1_UKTJ

Location : Civic Centre, St Peter's Street, St Albans, Hertfordshire, AL1 3JE Salary : £46,871 to £50,998 inclusive annual salary + £5,000 market supplement + up to 19.7 percent employer pension contribution Hours : Full-time (37 hours per week) Flexible working options (including hybrid) Job Ref: P1474 About the role If youre passionate about improving homes, delivering high-quality building surveying services, and making a difference to the lives of residents in our community, wed love to hear from you. We are looking for an experienced Senior Building Surveyor to join our Housing Repairs team. This opportunity has arisen following the internal promotion of the previous postholder, demonstrating our strong commitment to staff development and progression. You will carry out building surveys and diagnose complex defects, manage repair, maintenance and investment projects up to £3m and prepare specifications, tenders, and act as Contract Administrator under JCT forms. You will also lead on estate inspections, minor improvement works, and communal area issues and provide technical advice to colleagues, contractors, and residents. In addition, as a Snr Surveyor you will supervise junior surveyors and support their development. You will also ensure robust health & safety compliance, including CDM and asbestos regulations, support insurance and compensation cases and support in resolving formal complaints. You will be participating in the out-of-hours repairs standby rota and supporting emergency planning when required. About you With a degree or professional qualification in Building Surveying (or substantial equivalent experience), you must have strong technical knowledge of building defects, housing and construction legislation, health & safety and landlord obligations. Previous experience of managing projects, preparing tenders and JCT contract management is also essential for this role. You will also be managing complex budgets, supervising staff and handling challenging customer situations. Excellent interpersonal and communication skills and high standards of customer service to our customers are key for this role. A valid UK driving licence with access to a vehicle and an IOSH qualification (or willingness to achieve within 6 months) are also required. RICS / CIOB membership and working knowledge of HHSRS would be desirable. Join us in making St Albans City and District carbon neutral by 2030, guided by our Sustainability and Climate Crisis Strategy, we put the environment at the heart of every decision. We live our valuestrust, care, confidence, collaboration, and customer focuswhile delivering sustainable services, reducing environmental impact and making a difference. St Albans is a unique English Cathedral City with a colourful history which can be seen in the Roman remains and variety of beautiful architecture, heritage sites and conservation areas. Set within green belt, off the M25, A1M and M1 the District includes a cathedral, vibrant city centre and thriving villages. Our centrally located offices in the city are near to the station (London St Pancras 20 minutes), shops and restaurants. In short it is a great place to live and work. In addition to working within a great team and a comprehensive salary you will have access to: 30.5 days basic annual leave (increasing with service) + bank holidays. Local Government Pension Scheme with current employer contribution up to 19.7 percent employer contributions Flexible working options Staff Parking Permit Reimbursement of professional fees Comprehensive development and training Discounted membership at selected local sports and fitness centres Access to discounts and benefits via online platform Additional Information Disability Confident: We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets all the essential criteria for the post. Safeguarding: This post is subject to a Basic Disclosure Check. English Fluency: The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here. Closing date for applications: 01 March 2026 Interviews are scheduled for w/c: 09 March 2026 NOTE: Interviews are conducted throughout the application process. We reserve the right to close the vacancy at an earlier date and we strongly encourage you to submit your application as soon as possible. You may also have experience in the following: Senior Building Surveyor, Building Surveyor, Planned Works Surveyor, Capital Projects Manager, Housing Surveyor, Construction Project Manager, Asset Management Surveyor, Maintenance Surveyor, Property Surveyor, RICS Surveyor, CIOB Surveyor, Building Safety Surveyor, Contract Manager Construction, Sustainability Surveyor etc REF-226 613 TPBN1_UKTJ

Are you passionate about making a difference in people's lives? Do you thrive in a dynamic, fast-paced environment? Are you ready to take on a role that impacts your community? We are currently seeking an enthusiastic and dedicated Independent Advocate to join our vibrant Hertfordshire team! The Independent Advocate is an integrated role covering the Mental Capacity Act, Mental Health Act and Care Act statutory services, and NHS Complaints. Successful candidates will be expected to become proficient across all of these services, so we are looking for people with a passion and willingness to build on current experience and strive to continually develop. Your role involves delivering persuasive verbal and written representations on behalf of clients, collaborating with public and voluntary organisations, and taking directed actions to address client issues. This role demands flexibility, excellent communication, and the ability to handle sensitive information confidently. Hours of Work: We can offer both full and part time hours working between 9am - 5pm Monday Friday as required. Please include details of your preference of the application, or request a discussion with the hiring manager Location: Home based with travel around the Hertfordshire area. (Applicants should live in the Hertfordshire area; have a full drivers licence and access to their own transport.) Salary: Full time salary £24,242.40 Per annum (Part time will be Pro Rata) Contract Type: Permanent Independent Advocate Requirements: Strong communication and time management skills to successfully work remotely. Excellent IT skills, including the use of Microsoft Outlook, Word, and Excel, and the ability to learn software packages such as client management databases. Attention to detail to ensure accurate recording of records and reporting to meet tight deadlines. Previous experience of working with people with mental health, and or older people Desirable: Previous experience in advocacy, information and advice, or a similar role within health, social care, or the voluntary sector. Demonstrable experience working with vulnerable adults affected by significant health and social care issues who find it difficult to speak up for themselves. Some knowledge of the Mental Health Act (MHA), and the Mental Capacity Act (MCA) Working knowledge of public and voluntary organisations. Benefits: 25 days annual leave + Bank holiday (Rising to 30 days after 5 years service) with the option to buy or sell up to 5 days leave + your birthday off as an additional holiday day after 1 years service! Discretionary shutdown days at Christmas with up to 3 additional days leave. 1 Community Leave Day per annum. Cash Wellbeing Healthcare Plan which covers Optical/dental/alternative therapy and more! Auto enrolment Pension plan Death in service cover Meet the Organisation: Who We Are and What We Do At POhWER, we are committed to empowering individuals and enabling their voices to be heard. We provide advocacy and information services to support people in making effective decisions about their health and social care. Our team is dedicated to listening, exploring options, and taking action to meet our clients' best interests. We provide a full induction, training and equipment including a laptop and mobile phone. It is a contractual requirement that all advocates hold or are working towards an advocacy qualification. The most recognised qualification is the City and Guilds Level 4 Independent Advocacy Practice Qualification (IAP) for practising advocates, previously completed City and Guilds Level 3 National Advocacy Qualification (NAQ). If you do not already hold an NAQ certificate or diploma or IAP qualification or equivalent, the expectation will be that you will gain the City and Guilds IAP qualification following successful completion of probation and pre-enrolment process. POhWER will fully sponsor this and provide a reasonable amount of study time and in return expect advocates to manage their time and complete within 12 months of registration. Think you are the perfect fit for this Independent Advocate role? Don't wait! Apply Now! Closing Date: 9AM, Friday 6th March 2026 (We reserve the right to close this vacancy early) An Enhanced DBS check and National Offender Management Service vetting will be conducted for this position. We're proud to support our colleagues from the armed forces signing the Armed Forces Covenant in August 2024. Successful applicants will need to obtain business insurance for their own vehicle. POhWER is an equal opportunities employer, holder of the Investors in People Silver award, and a member of the MINDFUL EMPLOYER scheme. We are a level 2 Disability confidence scheme employer, and disabled applicants who meet all the essential criteria will be guaranteed an interview. POhWER is committed to equality, diversity, and inclusion. We encourage applications from all backgrounds, cultures, and abilities, and particularly welcome candidates from groups currently underrepresented in our workforce. Our goal is to foster an inclusive environment where everyone feels valued and empowered to contribute. This includes, but is not limited to, people with disabilities, women, men, Black, Asian and other racially minoritised people, LGBTQ+ who are currently under-represented in our workforce. To help embed inclusion for all, from day one, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee networks to support people from different backgrounds. TPBN1_UKTJ

Area Sales Manager Due to rapid growth, Auxo Advanced Engineering are looking to recruit an Area Sales Manager based across the West Midlands on a permanent basis. The successful candidate will have a good understanding of the scaffolding industry, including knowledge of different types of scaffolding systems, materials, safety regulations and current market trends. Hours • Monday to Friday, 40 hours per week Salary - £35,000 - £40,000 plus uncapped commission up to £150k About the role and you: Sales Skills: The ability to identify potential customers and initiate contact to promote and sell scaffolding products and services. Sales Proposal Preparation: Preparing and presenting sales proposals and quotes to customers. Market Analysis: Analyzing market trends and competitor activity to identify sales opportunities. Technical Support: Providing technical advice and support to customers regarding scaffolding products and services. Customer Relationship Management: Resolving customer complaints and queries in a timely and satisfactory manner. Sales Target Achievement: Meeting and exceeding sales targets. Collaboration: Coordinating with other departments to ensure customer satisfaction. Networking: Attending trade shows, conferences, and industry events to network and promote the company's products. Sales Experience: Proven experience as a sales representative, preferably in the construction or industrial sector. Product Knowledge: Excellent knowledge of scaffolding products and services. Benefits Company car All expenses paid for High commission structure Opportunity to progress 33 days holiday a year (including bank holidays) Please click apply today and we will get back to you within 48 hours. TPBN1_UKTJ

As the Senior Complaints Operations Manager, you will hold a pivotal leadership position reporting to the Director of Complaints, Fraud and Financial Crime. Lead all aspects of Root Cause and Remediation activity resulting from complaints to identify systemic failures and drive long-term business im