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Senior MRI Radiographer Our Values Oryon offers innovative, personalised healthcare that is affordable, straightforward and convenient. Our services are delivered by a dedicated and approachable team in a friendly and professional environment that inspires confidence and reassures patients. By providing opportunities for networking and collaboration between healthcare professionals, we strive to make healthcare provision more innovative, flexible and efficient. Our Vision and Mission Oryon’s vision, and therefore the driving force behind everything we do, is to become the go-to place for affordable, private diagnostic and preventative healthcare in the UK. Our mission is threefold. Firstly, to provide the quickest, most affordable and personalised healthcare available, through the services of Oryon Imaging and Oryon Connect. Secondly, for Oryon Develop to become the leading voice for expertise within the wellness sector, a place where both healthcare professionals and the public can engage with the latest healthcare and wellbeing content. And finally, to encourage and inspire our colleagues to embrace and contribute to the innovation-led culture that is at the heart of everything Oryon stands for. About the role Oryon Imaging has established an exceptional reputation within the diagnostic imaging sector throughout the years. We are proud to be the first-choice imaging centre for thousands of reputable practitioners in the field. We strive for efficiency and innovation. We are looking for a qualified and experienced Senior MRI radiographer to join our dedicated and enthusiastic team. Reporting to the Clinical manager, you will provide customer-focused, high quality diagnostic radiography service. This role is an opportunity to join the company led by innovation and determination to show the way to better health; through the services of Oryon Imaging, Oryon Develop and Oryon Connect. Responsibilities • Undertake all imaging procedures in line with existing modality specific guidelines and protocols; in accordance with best practice (IRR 99, IRMER 2017), CQC standards, SOR and RCR guidelines, • Conduct MRI safety checks with patients prior to their examination, obtain consent and ensure suitability for the examination., • Ensure safe use and maintenance of specialist imaging equipment, adhering to local MRI safety policies and procedures and local rules, reporting any problems to the Clinical Manager and/or engineering support., • Dispense contrast media/drugs as an assigned practitioner under the direction of the consultant radiologists or clinicians and maintain accurate records in accordance with the medicine management policy and PGDs., • Provide expertise to ensure the appropriate triage, booking and examination of patients., • Accurate data entry on to Radiology Information (RIS) and Picture Archive (PACS) systems., • Ensure all patients are treated as individuals especially in regards to Care, Dignity and Respect., • Ensure due regard is given to the customs, values and spiritual beliefs of patients and that patients’ views are sought and taken into account., • Maintain the confidentiality of patients and follow the requirements of the Data Protection legislation., • Participate in providing responses to enquiries and requests from a range of stakeholders and referrers., • Liaise with consultant radiologists regarding protocols and patient referrals., • Run Quality Assurance checks on equipment, and action as appropriate., • Participate in clinical audits including health and safety, infection control, and radiation protection., • Maintain and use clinical stock and supplies in an efficient and cost-effective manner, ensuring stock is in date and a proper stock control is maintained., • Comply with infection prevention and control policies., • Understand and adhere to the Company Health and Safety Policy., • Identify and report any risk which has a potential adverse effect on Oryon Imaging’s ability to maintain quality of care and the safety of patients, staff and visitors., • Comply with CQC and Compliance requirements., • Report all incidents and complaints in line with Company Policy., • Participate and comply with the Oryon Imaging review and appraisal system., • To participate in the induction and training of new staff., • To attend compulsory internal and external staff training courses and/or complete online courses., • To maintain up to date and accurate personal CPD records., • Work effectively within the team, advising and mentoring more junior members of staff. About you The ideal candidate will be a qualified experienced MRI radiographer passionate about high quality patient care. You will have excellent interpersonal and communication skills, and the ability to empathise with patients, especially when they might be distressed or anxious. A high level of IT competency and literacy skills are also essential. You’ll pay attention to detail and take pride in your adaptability, competence and professionalism. You’ll be able to exhibit confidentiality, discretion and trustworthiness. Essential qualifications: • Degree in Radiography or equivalent, • HCPC Registration, • Proven experience in healthcare and patient-focused services, • Minimum of 2 years’ experience in MRI covering a wide range of examinations and applications, • Good knowledge of MRI physics to ensure ability to manipulate sequence parameters and modify technique in difficult circumstances where required, • Ability to assess and implement specialist imaging procedures, adapting technique and prioritizing imaging if required, • Proven awareness of Health and Safety regulations, Infection Control and Clinical Governance, • Commitment to CPD, • Cannulation Certificate desirable, • PGDip in MRI or masters in MRI/Radiography desirable Essential skills: • Excellent listening skills, patience and ability to empathize, • Recognition of patient distress or worry and ability to reassure and calm, • Ability to relate to people of all ages and backgrounds, • Professional and cooperative attitude towards, customers and colleagues of all levels, • Experience and competency working with a variety of imaging equipment, • Attention to detail and accuracy, • Ability to prioritise workload, manage time effectively and use initiative, • Commercial awareness, • Excellent literacy skills, • A high level of IT competency Benefits & rewards At Oryon we reward and recognise commitment to work with company benefits which include: • 27 days of holiday (+ bank holidays), • Contributory pension and Life Insurance scheme, • Private Health Care scheme and Diagnostic Scans to your Friends & Family by Oryon Imaging, • Access to a variety of CPD courses available live and on-demand offered by Oryon Develop, • Other training, learning and development opportunities, • Enhanced maternity and adoption leave, • Cycle to Work Scheme, • Season Ticket Loan, • Benefits platform: Salary Extras provides you with discounts for gyms and online shopping, as well as a rewards platform to recognise good work, • Wellbeing: Employees Assistance Program to support with mental, physical and financial health, • Fruits and refreshments at the clinic, • Team Events: from breakfasts at the office, afterwork activity or drinks to all day summer teambuilding, themed parties or even weekends away abroad! Please note that any offer of employment will be subject to a satisfactory Enhanced Disclosure and Barring Service (DBS) check. Additionally, you are required to have proof of the following vaccinations and/or safe immunity levels: Hep B, MMR, DPT, BCG (Tuberculosis) and Varicella (Shingles/Chickenpox) (If you do require Oryon Imaging to arrange pre-employment checks for the above upon offer of employment, please do notify us as soon as possible)

Regional Nurse Manager Central South Are you a natural people leader who would thrive directing and supporting a regional team of community-based Nurses delivering high quality care to patients? As a Regional Nurse Manager, you will support a commercially focused, efficient and safe nursing service delivering on operational accountabilities. Support and develop the strategic focus of the national Nursing Service and the local Directorate. You will manage and direct a team of motivated and appropriately skilled field-based Nurse Advisors to meet expected standards of compliance with all internal and external Regulatory bodies. This position is full-time Monday - Friday and is field based across London and surrounding areas. Fresenius Kabi is a global healthcare company that specializes in lifesaving medicines and technologies for infusion, transfusion and clinical nutrition. The company's products and services are used to help care for critically and chronically ill patients. Our product portfolio included a comprehensive range of IV generic drugs, infusion therapies and clinical nutrition products as well as the medical devices for administering these products. Responsibilities • Effectively manage a team of Clinical Nurse Advisors including ensuring compliance with mandatory training and clinical competence, supporting personal development and health and well-being, • Manage staffing levels in the directorate through monitoring of nurse efficiencies including management of recruitment, absence and attrition, • Deliver on regulatory requirements and clinical governance through audit and management of incidents and complaints, • Involvement in nurse capacity, skillset monitoring and contingency processes, • Deputise for the Clinical Business Manager as required and as part of management team support roles during periods of absence, • Participate in or lead national committees or projects in line with the nursing strategic goals Qualifications/experience • All candidates must hold a current NMC registration, • A full driving license is required, • A recognisable nurse training or mentorship qualification is desirable, • Line management or equivalent experience is desirable Benefits • Private healthcare, • Company car/allowance, • Contributory Pension Scheme (rises with service), • Role specific tailored training and development plan, • Life Insurance (4 x salary, death in service), • 25 days holiday (rises to 27 after 5 years service) and ability to buy/sell holidays, • Maternity, Paternity and Adoption Leave, • Professional fees paid, • Bike to work scheme, • Long Service Awards, • Employee Assistance Programme, • Free onsite parking and subsidised canteen, • Blue Light Card, • Company funded family days out We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

Highways Inspector Salary: £40-45k Canning Town - and surrounding areas Hours: 7am - 3:30pm Must have a drivers license Join Our Team as a Highways Inspector! Are you passionate about ensuring the safety of our highways? Do you thrive in a dynamic environment where your expertise can make a real difference? We are looking for a dedicated Highways Inspector to join our team at a leading organisation committed to maintaining and improving our road networks! About Us We are a forward-thinking organisation focused on building safe and efficient infrastructure while fostering a collaborative and inclusive workplace. Job Purpose As a Highways Inspector, you will play a crucial role in ensuring that our roads adhere to the Highways Act 1980, keeping our highway network safe and accessible for all users. Key Tasks and Responsibilities In this exciting role, you will: • Conduct routine and ad-hoc inspections in your designated geographical area., • Identify defects that pose risks to highway users and devise effective solutions., • utilise mobile devices to record inspections and manage works through our asset management system., • Oversee inspections of both internal and third-party works, ensuring compliance with safety specifications., • Support the Deputy Roads Manager in submitting permits and reviewing traffic management plans., • Supervise works during both day and night shifts, ensuring adherence to health and safety protocols., • Engage with the public to address complaints, conduct investigations, and represent the authority in court if necessary., • Assist with emergency management and provide vital support during the winter season., • Take responsibility for a vehicle, ensuring professional and courteous use at all times. Key Working Relationships • Collaborate with Roads team members, internal workforce, and subcontractors., • Work closely with Operations Administrators, Project Management Officers, and the HR & Commercial teams. Person Specification Essential Qualifications: • City & Guilds LANTRA Safety Highways Inspector, • GCSE grade C or equivalent in English and Mathematics Experience: • Minimum of 1 year in highway maintenance, • Experience in conducting safety inspections is advantageous. Knowledge and Skills: • Strong understanding of highway safety inspections and relevant legislation., • Excellent organisational skills, with the ability to prioritise and adapt to changing demands., • Effective communication skills, both written and verbal. What We Offer: • A supportive and inclusive work environment where your contributions are valued., • Opportunities for professional development and career advancement., • A chance to be part of a team dedicated to improving public safety and infrastructure. Ready to Make a Difference? If you are enthusiastic about road safety and possess the necessary qualifications and experience, we would love to hear from you! Apply now and take the next step in your career as a Highways Inspector. Together, let's create safer roads for everyone! Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Albion Estate | In-House Legal & Contracts Administrator Location: London, UK Job Type: Full-time Company: Albion Estate Languages: English, Russian Salary: Competitive from £35,000 About the Role Albion Estate is looking for an experienced, commercially minded, and detail-focused In-House Legal & Contracts Administrator to support the business across contracts, legal administration, risk control, and internal legal processes. This is a key role for a candidate with at least 5 years of legal experience who is capable of managing a broad range of legal and contractual matters across the business. The successful candidate will be responsible not only for preparing and reviewing documentation, but also for strengthening internal legal processes, supporting dispute prevention and pre-litigation matters, and helping protect the company from operational and contractual risk. We are looking for someone who combines strong legal drafting skills with sharp commercial judgment, exceptional attention to detail, and the ability to think proactively, strategically, and outside the box. Company Description Albion Estate is a distinguished market expert specializing in high-profile residential developments across London. Since 2014, we have built lasting relationships with property developers, relocation agents, and clients from around the globe. Our focus lies in fostering long-term partnerships, prioritizing trust and quality service over short-term financial gains. We have a strong track record of guiding our clients through challenges, adapting to changing circumstances, and preparing for the future with innovative solutions. Key ResponsibilitiesContracts and Legal Documentation • Draft, review, amend, and manage a wide range of legal and commercial documents, • Prepare employment contracts, consultancy agreements, subcontractor agreements, supplier agreements, NDAs, service agreements, and work execution contracts, • Support the business in preparing legally sound documentation for ongoing operations and new business activities, • Maintain contract templates and improve document standardisation across the company, • Ensure all contracts are properly executed, filed, tracked, and stored in line with internal proceduresLettings and Property-Related Legal Administration, • Support the legal side of residential lettings administration, including tenancy documentation and related contractual matters, • Prepare and review tenancy agreements, renewals, addenda, notices, and supporting legal documentation, • Ensure paperwork is complete, compliant, and aligned with operational processes, • Support internal teams in managing documentation across the tenancy lifecyclePre-Litigation and Dispute Support, • Handle pre-litigation matters, legal correspondence, formal notices, and document preparation relating to disputes, • Assist with the management of claims, complaints, contractual breaches, and legal escalations, • Work on dispute prevention by ensuring documents, processes, and communications are properly structured from the outset, • Coordinate with external legal advisors where required and prepare internal case files and supporting materialsInternal Legal Processes and Risk Protection, • Build, improve, and maintain internal legal and contractual processes to reduce company exposure, • Review existing business practices and identify legal, contractual, and procedural risks, • Help implement safeguards, approval processes, and internal controls to protect the business from avoidable legal issues, • Support management in creating a more robust legal framework across operations, people, suppliers, and partners, • Ensure the business is better protected in relation to documentation, obligations, liabilities, and disputesCompliance, Control, and Administration, • Keep legal records, contract registers, and document databases organised and up to date, • Monitor important deadlines, renewals, notice periods, document expiries, and legal follow-ups, • Ensure consistency, accuracy, and attention to detail across all legal and contractual workflows, • Support the business with structured legal administration and reporting where requiredRequirements, • Minimum 5 years of legal experience, • Strong background in drafting, reviewing, and managing contracts and formal legal documentation, • Experience with employment contracts, subcontractor agreements, service contracts, and broader commercial legal documentation, • Exposure to pre-litigation, dispute support, legal correspondence, or claim preparation, • Strong understanding of risk prevention and internal legal process development, • Excellent written and verbal communication skills, • Outstanding organisational ability and document control discipline, • Ability to manage multiple matters simultaneously while maintaining precision and professionalism, • Strong commercial awareness and ability to balance legal protection with business practicalityKey Personal Qualities, • Exceptional attention to detail, • Ability to see matters from a 360-degree perspective, • Strong out-of-the-box thinking, • Highly proactive and solution-oriented, • Able to identify risks before they become problems, • Structured, reliable, and calm under pressure, • Strong sense of ownership and accountability, • Professional judgment and discretion in handling sensitive mattersPreferred Background, • Experience in real estate, property, lettings, construction, or commercial operations, • Experience working in-house or closely with operational business teams, • Familiarity with UK contractual and business administration practices, • Experience helping companies improve legal structure and internal protection mechanismsWhy Join Albion Estate, • This is an opportunity to take on a meaningful in-house legal and contracts role within a growing business, where your work will directly contribute to stronger legal protection, better structure, and safer commercial operations. You will play an important part in helping the company build more secure and scalable processes for the future.

Assessment and Reconnection (A&R) Duty Worker Service: MIT (Assessment and Reconnection Service) Reports to: Service Manager / Team Leader Hours: Monday to Friday 9 AM to 5 PM (1 Weekend per Month) Job Purpose The Assessment and Reconnection Duty Worker plays a key role in delivering high-quality frontline support within the MIT Hub. The post holder will respond to immediate client needs, provide crisis intervention where required, and support the wider team in resolving housing crises quickly and effectively. The role involves maintaining a safe, welcoming, and supportive environment while ensuring the smooth day-to-day operation of the Hub. Key Responsibilities Operational Duties • Work flexibly within the agreed rota shift pattern., • Maintain a friendly, safe, and supportive environment within the project., • Cover all day-to-day Hub duties, including managing phone calls, post, and the door entry system., • Maintain a visible and active presence in the Hub area to respond promptly to enquiries. Client Support & Crisis Intervention • Respond to the immediate support needs of clients, providing crisis intervention where necessary., • Provide ongoing practical support to vulnerable clients to assist in resolving their housing crisis., • Feedback any ongoing client issues to the wider team promptly and appropriately., • Accompany clients to external appointments or services where appropriate., • Take delegated tasks from Assessment and Reconnection Workers as required. Safeguarding & Risk Management • De-escalate difficult or potentially dangerous situations sensitively and effectively., • Manage conflict between service users and seek emergency assistance when necessary., • Exclude individuals in accordance with agreed policies and review exclusions with managers., • Complete and submit reports following serious incidents or untoward events. Communication & Partnership Working • Record client complaints accurately, refer them to the appropriate person, and provide feedback where necessary., • Liaise effectively with Assessment and Reconnection Workers, volunteers, and external agencies to deliver a high standard of service., • Work collaboratively and provide support to colleagues, particularly during times of crisis. Person Specification Essential: • Experience working with vulnerable individuals, including those experiencing homelessness or housing crisis., • Ability to manage crisis situations calmly and effectively., • Strong communication and interpersonal skills., • Ability to work independently and as part of a team., • Good record-keeping and report-writing skills., • Experience within homelessness, housing, or supported accommodation services., • Knowledge of local housing pathways and external support services.

We are Hestia. We make a difference. \n At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Team Manager to play a pivotal role in our Domestic Abuse Service in Tower Hamlets \n Sounds great, what will I be doing? \n Our family women refuge's offer holistic support in order to empower women and their children who have experienced trauma to lead their recovery and gain the skills and confidence to move on safely. The Team Manager is responsible for the operational running and strategic direction of the refuge. Providing line management and leadership to the staff team, leading on contract and compliance and the safety, security and maintenance of the refuge, ensuring that the building aligns with our PIPE (Psychologically Informed Physical Environment) building standards and rental income is secured. \n \n The Team Manager plays a central role in ensuring the refuge is a safe, trauma-informed, and welcoming space for women and children fleeing domestic abuse. They promote an inclusive, anti-racist, and feminist approach while upholding Hestia's values of respect, dedication, and collaboration. Core responsibilities include overseeing day-to-day service delivery, ensuring compliance with safeguarding protocols, and facilitating the safe transition of service users. The manager ensures the team delivers high-quality, person-centred support, particularly for individuals with complex or intersectional needs. \n In terms of operational and building management, the Team Manager is responsible for maintaining the safety, cleanliness, and functionality of the refuge in line with health and safety and PIPE (Psychologically Informed Physical Environment) standards. This includes managing relationships with landlords and housing teams, authorising repairs, handling rent collection and arrears, and addressing any security concerns. They also oversee the accurate and timely turnaround of vacant units and uphold positive community relations to ensure the refuge remains a secure and respected environment. \n The role also involves leading and developing a high-performing team, ensuring all staff are well-supported through supervision, reflective practice, and training opportunities. The manager upholds staffing levels, supports volunteers and students, and manages performance and conduct issues where necessary. Quality assurance and compliance duties include monitoring performance against KPIs, using systems like INFORM and Power BI, handling feedback and complaints, and ensuring financial accountability. They also represent Hestia in strategic planning, external networks, and multi-agency partnerships to strengthen service delivery and community integration. \n \n What do I need to bring with me? \n You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. \n Here's what the team will be looking for \n The ideal candidate should possess a solid general education, ideally with Level 2 qualifications in Maths and English, along with strong written and verbal communication skills. They should either hold a SafeLives Service Manager qualification or be willing to work towards it. Experience in supervising staff and delivering high-quality support to individuals with diverse needs and risks is essential, as is a strong understanding of risk assessment and management in domestic abuse contexts. A good grasp of performance monitoring, welfare benefits, housing legislation—particularly the rights of domestic abuse survivors under the Domestic Abuse Act 2021—is also required. \n Applicants should demonstrate a strong background in working within domestic abuse services, whether in the community or in a refuge setting. They must understand and value co-production, ensuring services are developed in partnership with those who use them. Effective communication skills are key, along with confidence in using IT systems such as Microsoft Office, Teams, and Power BI. A clear understanding of safeguarding practices and health and safety legislation is crucial, with the ability to implement relevant policies effectively. \n The role demands emotional resilience and the ability to work under pressure, especially in crisis situations involving traumatised or vulnerable women and children. A strong commitment to equality, diversity, and inclusive practices is essential, as is the ability to work independently within established policies and procedures. Flexibility and the ability to travel within the borough and beyond when required are also necessary for this position. \n This is a culturally specific service, and as such, it is a genuine occupational requirement that applicants speak one or more South Asian languages in addition to English. \n Interview Steps \n We keep our interview process simple, so you know exactly what to expect. \n\n • Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!\n

About M3: A Japanese global leader in the provision of ground-breaking and innovative technological and research solutions to the healthcare industry. The M3 Group operates in the US, Asia, and Europe with over 5.8 million physician members globally via its physician websites which include mdlinx.com, m3.com, research.m3.com, Doctors.net.uk, medigate.net, and medlive.cn. M3 Inc. is a publicly traded company on the Tokyo Stock Exchange (jp:2413, NIKKEI 225) with subsidiaries in major markets including the US, UK, Japan, South Korea, and China, and in 2020 was ranked in Forbes’ Global 2000 list. The M3 Group provides services to healthcare and the life science industry. In addition to market research, these services include medical education, ethical drug promotion, clinical development, job recruitment, and clinic appointment services. M3 has offices in Japan, UK, France, Germany, Brazil, Sweden, China, USA, and South Korea, as well as India. About the Business Division: This role is part of QQFS, a Gothenburg based fieldwork agency and a wholly owned subsidiary of M3 Inc. QQFS is a leading provider of data-collection services for the pharmaceutical and healthcare industry. We specialize in conducting both qualitative and quantitative market research in The Nordics and Benelux regions, in addition to Austria and Switzerland. Job Description Essential Duties and Responsibilities: Including, but not limited to the following: Project Recruitment • Ensure that recruitment tasks assigned for projects in Scandinavia region and any other QQFS assigned markets are fully executed, • Reach out to M3 Global Research panelists via phone and carry out cold calling to recruit respondents on allocated projects, • Scheduling interviews, • Proactively plan, organize and implement panel recruitment solutions on allocated projects, aiming to maximize internal resources, reduce outsource cost and ensure successful project delivery, • Provide updates in the given format and timings to the project management team on the work done for projects, progress, results and action plans to deliver the allocated studies within the provided timelines and specs, • Flag to the senior manager projects of concern, when recruitment progress is off track and it is likely to require partners, • Ensure that monthly registrations targets are met for Scandinavia region, • and any other QQFS assigned markets are fully executed, • Execute the allocated panel building initiatives in Scandinavia region, • and any other QQFS assigned markets are fully executed, • Call new registrants to confirm and update email addresses, • Call users to reactivate their accounts, • Work across multiple systems to investigate, troubleshoot and handle inquiries and complaints, provide appropriate solutions and alternatives, and follow up to ensure resolution, • Work with the Project Management team to resolve project specific issues for members/respondents, • Ensure that respondent inquiries are handled according to company policy regarding outcomes and time to resolution, • Provide input on and assist with updating communication procedures, guidelines, and enhancements to the Support Ticket System, • Build and maintain strong relationships with the panel members through timely and professional communication across multiple channels, • Provide high quality support to M3 Global Research members via telephone and email/support ticket communication, • Work with other members of the global Panel team, report and resolve potential issues with internal and external systems and processes, • Investigate fraud respondents and take action based on M3 data quality procedures, • Complete the verification process for newly registered members, • Complete link testing for online Market Research projects and overlays for qualitative online screeners Qualifications Knowledge, Skills, Abilities: • Fluency in Danish and English and ONE other language is preferred: (French, German, Finnish, Swedish, Norwegian, Dutch), • Exhibit clear and effective communication both verbally and written with diverse audiences, • Proficient PC skills including Microsoft Office tools, Internet, Social Media, e-mails and tools required within assigned responsibilities, • Detail oriented with excellent analytical and investigative skills, • Ability to ask probing questions, respond effectively and accurately, and ensure audiences feel supported. Additional Information Working hours: Shift rotation: 09.00 - 17.30 / 10.00 - 18.30 (CET) Monday - Friday Please submit your CV in English

We are Hestia. We make a difference. \n At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Team Manager to play a pivotal role in our Domestic Abuse Service in Tower Hamlets \n Sounds great, what will I be doing? \n Our family women refuge's offer holistic support in order to empower women and their children who have experienced trauma to lead their recovery and gain the skills and confidence to move on safely. The Team Manager is responsible for the operational running and strategic direction of the refuge. Providing line management and leadership to the staff team, leading on contract and compliance and the safety, security and maintenance of the refuge, ensuring that the building aligns with our PIPE (Psychologically Informed Physical Environment) building standards and rental income is secured. \n \n The Team Manager plays a central role in ensuring the refuge is a safe, trauma-informed, and welcoming space for women and children fleeing domestic abuse. They promote an inclusive, anti-racist, and feminist approach while upholding Hestia's values of respect, dedication, and collaboration. Core responsibilities include overseeing day-to-day service delivery, ensuring compliance with safeguarding protocols, and facilitating the safe transition of service users. The manager ensures the team delivers high-quality, person-centred support, particularly for individuals with complex or intersectional needs. \n In terms of operational and building management, the Team Manager is responsible for maintaining the safety, cleanliness, and functionality of the refuge in line with health and safety and PIPE (Psychologically Informed Physical Environment) standards. This includes managing relationships with landlords and housing teams, authorising repairs, handling rent collection and arrears, and addressing any security concerns. They also oversee the accurate and timely turnaround of vacant units and uphold positive community relations to ensure the refuge remains a secure and respected environment. \n The role also involves leading and developing a high-performing team, ensuring all staff are well-supported through supervision, reflective practice, and training opportunities. The manager upholds staffing levels, supports volunteers and students, and manages performance and conduct issues where necessary. Quality assurance and compliance duties include monitoring performance against KPIs, using systems like INFORM and Power BI, handling feedback and complaints, and ensuring financial accountability. They also represent Hestia in strategic planning, external networks, and multi-agency partnerships to strengthen service delivery and community integration. \n \n What do I need to bring with me? \n You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. \n Here's what the team will be looking for \n The ideal candidate should possess a solid general education, ideally with Level 2 qualifications in Maths and English, along with strong written and verbal communication skills. They should either hold a SafeLives Service Manager qualification or be willing to work towards it. Experience in supervising staff and delivering high-quality support to individuals with diverse needs and risks is essential, as is a strong understanding of risk assessment and management in domestic abuse contexts. A good grasp of performance monitoring, welfare benefits, housing legislation—particularly the rights of domestic abuse survivors under the Domestic Abuse Act 2021—is also required. \n Applicants should demonstrate a strong background in working within domestic abuse services, whether in the community or in a refuge setting. They must understand and value co-production, ensuring services are developed in partnership with those who use them. Effective communication skills are key, along with confidence in using IT systems such as Microsoft Office, Teams, and Power BI. A clear understanding of safeguarding practices and health and safety legislation is crucial, with the ability to implement relevant policies effectively. \n The role demands emotional resilience and the ability to work under pressure, especially in crisis situations involving traumatised or vulnerable women and children. A strong commitment to equality, diversity, and inclusive practices is essential, as is the ability to work independently within established policies and procedures. Flexibility and the ability to travel within the borough and beyond when required are also necessary for this position. \n This is a culturally specific service, and as such, it is a genuine occupational requirement that applicants speak one or more South Asian languages in addition to English. \n Interview Steps \n We keep our interview process simple, so you know exactly what to expect. \n\n • Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!\n

At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us! Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA. Job Description THE POSITION: Medical Information is a critically important customer-facing function that supports the safe and effective use of pharmaceutical company products by providing timely, scientifically balanced, evidence based, non- promotional information in response to unsolicited requests from healthcare professionals, patients, caregivers, and payers. Medical Information also plays an important role in handling adverse events and product complaints. As part of the Medical Information Contact Center (MICC) team, this position ensures client success by providing oversight and/or management of assigned clients, including implementation, ongoing client management support, regular touchpoints and meetings. This position requires the ability to understand client needs, ensure deliverables meet expectations, including key performance indicators (KPIs) and service levels. The Associate Director will be expected to hire, manage, coach, mentor and support the development of direct reports, and provide leadership regarding MICC operations, procedures, and client/project operations. The role is home office based, (full-time position), ideally located in Poland, Ireland, the UK, Italy, Portugal, Germany or Spain and the job holder must be legally eligible to work in the European Union or in the UK. ESSENTIAL DUTIES AND RESPONSIBILITIES: Our employees are tasked with delivering excellent business results through the efforts of their teams. These results are achieved by: PEOPLE MANAGEMENT • Manage direct reports, including mentoring, coaching, training, goal setting and feedback., • Direct the activities and responsibilities of the Medical Information Specialists, Medical Information Managers, and Medical Information Client Manager-Team Leads (CM-TL) who report to this position., • Support staff development and career development., • Support the hiring and recruitment of MICC staff. CLIENT MANAGEMENT AND OPERATIONS OVERSIGHT • Ensure client success by providing oversight of assigned clients, including implementation, ongoing management, regular touchpoints and meetings., • Understand client needs and ensure deliverables meet expectations, including KPI and service level agreements., • Assist with developing and executing Medical Information operational strategy and strategic initiatives., • Oversee Statement of Works (SOWs), invoicing, and client related Profit & Loss (P&L)., • Understand client needs, pipeline, any significant organizational changes, and any product changes/new product approvals., • Direct the daily operations of the MICC. This includes active monitoring of current workload (call volume, inquiry volume, phone staffing/coverage) and making adjustments or directing/reassigning staff to specific tasks/functions as warranted., • Oversight and review of daily/monthly schedules, schedule planning, reviewing and approving or denying requests for PTO based on operational needs/workload/staffing., • Determine, plan and execute clinical, customer/client-service, or other training programs for the MICC staff., • Identify and deliver appropriate project management training programs to existing and emerging CM-TL., • Act as liaison with client stakeholders to manage all aspects related to services provided by EVERSANA Medical Information Contact Center Medical Communications (EVERSANA- MICC)., • Participate in client audits and collaborate with EVERSANA Quality to facilitate audits., • Manage client invoicing. TEAM LEADERSHIP • Mentor junior staff. Provide initial and ongoing training to staff., • Ensure staff performance and proficiency across client product(s) & procedures., • Monitor and update client resources to ensure staff have the most accurate and current information., • Maintain client and client product information reference files., • Proactively monitor work processes related to handling medical information inquiries and ensure compliance with client performance requirements of EVERSANA-MICC., • Provide constructive suggestions and follow through with the implementation of appropriate changes. This may include revising/updating content or processes to meet EVERSANA- MICC service standards as well as the expectations and requirements of the client(s). MEDICAL INFORMATION SUPPORT • Provide medical information contact center support as needed., • Triage and respond to unsolicited medical information inquiries from health care professionals, consumers, and other contact center customers. Utilize medical information skills to identify, research, and critically evaluate medical literature to create responses to medical information inquiries., • Handle medical information requests across multiple channels and platforms (phone, email, CRM, live chat, etc.), • Identify and perform intake of adverse events and product complaints during interactions with customers in compliance with EVERSANA-MICC and client standard operating procedures. Knowledge of FDA’s post-marketing adverse event reporting regulations and safety terminology. Ability to make accurate assessments regarding what information needs to be obtained and the level or depth of information to be collected. ALL OTHER DUTIES AS ASSIGNED Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. PEOPLE LEADER People leaders must possess both the skills to effectively accomplish these tasks and the emotional intelligence to do so in alignment with our cultural values. In addition to the critical management and leadership tasks listed above, this role also includes the following unique responsibilities: • Responsible for and overseeing their respective department., • Interview, select and supervise the activities of the department staff; communicate interpret and discuss with team the company policies and procedures., • Determine job objectives, work methods and performance standards; review performance relative to departmental objectives discussion appraisal with each employee and performance; authorize and communicate salary changes, promotions, transfers, discipline and discharge and administer all other personnel actions. EXPECTATIONS OF THE JOB: • Metrics: Maintain and contribute towards process improvement, which positively impacts metrics associated with activities of the MICC; metrics are subject to change annually or more often as deemed necessary., • Customer Services: Maintain and drive continuous improvement initiatives to optimize customer service and customer satisfaction associated with MICC service delivery., • Hours: Able to work full-time and be flexible with work scheduling as required by clients and management. An individual in this position must be able to successfully perform the expectations listed above. Qualifications MINIMUM KNOWLEDGE, SKILLS AND ABILITIES: The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required. • Education: Master of Science (MSc) degree in Life Sciences or healthcare or equivalent., • Experience: 5+ years of Medical Information and/or pharmaceutical industry experience., • Knowledge of Medical Information Industry Best Practices., • Excellent interpersonal and communications skills, and the ability to listen to and understand complex issues and needs of various stakeholders including Corporate and Divisional personnel, staff members, clients/customers, vendors, technical/systems issues/limitations. Some of these issues/needs may conflict with other issues/needs, necessitating good judgment and the need for decisions that put the safety of patients and the delivery of our service to clients first., • Ability to effectively motivate/monitor/manage individuals to ensure performance of all required activities/tasks/functions., • Familiarity and understanding of EMA and local Regulations and European health-care systems affecting (biologics, pharmaceuticals, medical device manufacturers). In particular, detailed knowledge and understanding of the regulatory and compliance environment as it relates to the medical communications contact centre. Ability to keep up to date with all relevant changes to regulations or conditions affecting the operation of the European MI Department., • Familiarity and experience with planning/designing/delivering effective training programs, including an understanding of various learning styles and appropriate tailoring/customization of programs based on learning style. PREFERRED QUALIFICATIONS: • Education: Advanced Healthcare Degree (preferred PharmD or equivalent), Masters in Business Administration or Regulatory Science., • Licensure: Pharmacist license., • Experience and/or Training: More than five years of experience in Medical Information management role and/or relevant pharmaceutical industry management position., • Demonstrable skills in strategic/analytical thinking, people management/development, project management, and time management., • Technology/Equipment: Technology proficiency in the areas of telephony, Medical Information database, Microsoft Office, and video conference platforms., • Positive Attitude and Energy – Exhibits an upbeat attitude, a genuine interest in others and a sense of humor. Energizes others and heightens morale through her/his attitude., • Communication Skills – Possesses the ability to develop and articulate ideas and information that generate understanding and creates a climate that motivates and encourages others to participate., • Fluent in English plus one or more other European language to the Common European Framework level B2, C1 or C2., • Innovator – Transforms creative ideas into original solutions that positively impact the company’s performance., • Highly Principled – Proves to be a professional of unquestionable integrity, credibility and character who demonstrates high moral and ethical behavior. Additional Information Patient Minded I act with the patient’s best interest in mind. Client Delight I own every client experience and its impact on results. Take Action I am empowered and hold myself accountable. Embrace Diversity I create an environment of awareness and respect. Grow Talent I own my development and invest in the development of others. Win Together I passionately connect with anyone, anywhere, anytime to achieve results. Communication Matters I speak up to create transparent, thoughtful, and timely dialogue. Always Innovate I am bold and creative in everything I do. Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA. From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility. Follow us on ___ | ___

We are Hestia. We make a difference. \n At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Team Manager to play a pivotal role in our Domestic Abuse Service in Tower Hamlets \n Sounds great, what will I be doing? \n Our family women refuge's offer holistic support in order to empower women and their children who have experienced trauma to lead their recovery and gain the skills and confidence to move on safely. The Team Manager is responsible for the operational running and strategic direction of the refuge. Providing line management and leadership to the staff team, leading on contract and compliance and the safety, security and maintenance of the refuge, ensuring that the building aligns with our PIPE (Psychologically Informed Physical Environment) building standards and rental income is secured. \n \n The Team Manager plays a central role in ensuring the refuge is a safe, trauma-informed, and welcoming space for women and children fleeing domestic abuse. They promote an inclusive, anti-racist, and feminist approach while upholding Hestia's values of respect, dedication, and collaboration. Core responsibilities include overseeing day-to-day service delivery, ensuring compliance with safeguarding protocols, and facilitating the safe transition of service users. The manager ensures the team delivers high-quality, person-centred support, particularly for individuals with complex or intersectional needs. \n In terms of operational and building management, the Team Manager is responsible for maintaining the safety, cleanliness, and functionality of the refuge in line with health and safety and PIPE (Psychologically Informed Physical Environment) standards. This includes managing relationships with landlords and housing teams, authorising repairs, handling rent collection and arrears, and addressing any security concerns. They also oversee the accurate and timely turnaround of vacant units and uphold positive community relations to ensure the refuge remains a secure and respected environment. \n The role also involves leading and developing a high-performing team, ensuring all staff are well-supported through supervision, reflective practice, and training opportunities. The manager upholds staffing levels, supports volunteers and students, and manages performance and conduct issues where necessary. Quality assurance and compliance duties include monitoring performance against KPIs, using systems like INFORM and Power BI, handling feedback and complaints, and ensuring financial accountability. They also represent Hestia in strategic planning, external networks, and multi-agency partnerships to strengthen service delivery and community integration. \n \n What do I need to bring with me? \n You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. \n Here's what the team will be looking for \n The ideal candidate should possess a solid general education, ideally with Level 2 qualifications in Maths and English, along with strong written and verbal communication skills. They should either hold a SafeLives Service Manager qualification or be willing to work towards it. Experience in supervising staff and delivering high-quality support to individuals with diverse needs and risks is essential, as is a strong understanding of risk assessment and management in domestic abuse contexts. A good grasp of performance monitoring, welfare benefits, housing legislation—particularly the rights of domestic abuse survivors under the Domestic Abuse Act 2021—is also required. \n Applicants should demonstrate a strong background in working within domestic abuse services, whether in the community or in a refuge setting. They must understand and value co-production, ensuring services are developed in partnership with those who use them. Effective communication skills are key, along with confidence in using IT systems such as Microsoft Office, Teams, and Power BI. A clear understanding of safeguarding practices and health and safety legislation is crucial, with the ability to implement relevant policies effectively. \n The role demands emotional resilience and the ability to work under pressure, especially in crisis situations involving traumatised or vulnerable women and children. A strong commitment to equality, diversity, and inclusive practices is essential, as is the ability to work independently within established policies and procedures. Flexibility and the ability to travel within the borough and beyond when required are also necessary for this position. \n This is a culturally specific service, and as such, it is a genuine occupational requirement that applicants speak one or more South Asian languages in addition to English. \n Interview Steps \n We keep our interview process simple, so you know exactly what to expect. \n\n • Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!\n

Block Manager East London office £45,000 - £55,000 | 1 day WFH after settling-in period An established residential developer is seeking an experienced Block Manager to join its team in East London. This is a key role overseeing a mixed-use leasehold portfolio, working closely with colleagues across operations, service charge accounts, and support teams to ensure high-quality, compliant estate management. You will act as the primary point of contact for residents, contractors, and stakeholders, taking ownership of day-to-day management while contributing to longer-term planning and mobilisation activity. This is a full-time, predominantly office-based position with 1 day WFH after settling in period. Key Responsibilities • Manage the daily operations and maintenance of a mixed-use leasehold portfolio, • Conduct regular site inspections and produce detailed reports, • Lead monthly resident surgeries and manage stakeholder relationships, • Oversee Section 20 consultations and major works projects, • Manage contractors, repairs, cleaning, emergency works, and performance reviews, • Prepare and review resident communications and updates, • Collaborate on service charge budgets, cashflow monitoring, and reconciliations, • Review and approve invoices in line with procurement processes, • Resolve leaseholder enquiries and complaints efficiently, • Review LPE1s and solicitor enquiries, • Attend procurement meetings and monitor compliance and KPIs, • Maintain internal systems, trackers, and reporting tools, • Support capital expenditure projects and provide wider team support when required About You • Strong background in residential/mixed-use leasehold property management, • In-depth knowledge of new-build developments, • Solid understanding of service charge budgeting and legislation, • Financially astute with experience in budgets, utility billing, and apportionment, • Excellent communication skills and a proactive approach, • TPI Level 3 (or working toward), • Full driving licence and access to a vehicle, • Desirable: TPI Level 4, experience managing direct reports, or exposure to RTM activity Benefits Include • Competitive salary package, • 24 days annual leave plus bank holidays, • Life assurance, • Private healthcare, • Critical illness cover If you are an experienced Property Manager seeking a new challenge in London, this opportunity offers progression, autonomy, and engagement with high-quality developments. Send CV to

About Jumeirah Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 31 exceptional properties across 13 countries in the Middle East, Europe, Asia, and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and since then the brand has become known for its distinguished beachfront resorts, esteemed city hotels, and exclusive branded residences. Jumeirah is synonymous with Arabian luxury hospitality and the ability to craft distinctive, purposeful experiences for the world’s most discerning travellers. About Jumeirah Carlton Tower Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury. The hotel offers stunning views across the city, access to the private Cadogan Gardens, a variety of dining experiences, and a rooftop health club and spa with London’s largest naturally lit swimming pool. About the Job An opportunity has arisen for a Room Attendant to join us at Jumeirah Carlton Tower. The main duties and responsibilities of this role are: • To ensure that all areas assigned are cleaned and maintained to the required standard this includes during refurbishment programs areas as walls, doors and all fixtures and fittings. This also includes guest bedrooms and bathrooms, guest corridors, skirting and furniture, fixtures, coverings, and fittings., • To be fully aware of the work schedule and adequate notice is given if all work cannot be carried out., • To report any complaints, accidents, equipment malfunction, maintenance faults, suspicious persons, safety hazards or other incidents immediately to the supervisor or the duty Manager., • To be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned, including redeployment to alternative departments/ areas if required, to meet business demands and guest service needs., • To attend training and meetings as and when required., • To assist in maximising productivity for the Department. About You The ideal candidate for this position will have the following experience and qualifications: • Previous experience in a 5* star luxury property preferably in London., • Should be a team player who works collaboratively with colleagues to maintain the cleanliness and presentation of the hotel., • Demonstrated professionalism in their interactions with both guests and fellow staff members, contributing positively to the overall atmosphere of the hotel., • Previous experience as Housekeeping Porter desirable., • A keen eye for detail is crucial, as the role involves ensuring that every aspect of guest rooms and public areas is immaculate and presented to the highest standard expected in a luxury establishment. About The Benefits At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development. Benefits include: • Supportive and inclusive work environment, • Access to Learning & Development programmes and clear career pathways, • Opportunities for internal mobility within our global network, • Colleague discounts on food, beverage, and hotel stays worldwide, • Health care and insurance benefits, • Locally competitive salary and incentive structure, • Dry Cleaning of uniform or Business attire, • Meals on Duty, • Employee Assistance Program, • Wellness Benefits – Chiropodist, Flu Jabs, and more!

At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us! Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA. Job Description THE POSITION: Medical Information is a critically important customer-facing function that supports the safe and effective use of pharmaceutical company products by providing timely, scientifically balanced, evidence based, non-promotional information in response to unsolicited requests from healthcare professionals, patients, caregivers, and payers. Medical Information also plays an important role in post-marketing handling of adverse events and product complaints. As part of the Medical Information Contact Center (MICC) team, this position ensures client success by providing oversight of assigned clients, including implementation, ongoing management, regular touchpoints and meetings. This position understands client needs, and ensures deliverables meet expectations, including key performance indicators (KPIs) and service levels. This position supports hiring, manages, and develops direct reports, mentors junior staff and has team-leading responsibilities. This position also takes an active role in additional projects to support the MICC team. The role is home office based, and the eligible candidate must hold a valid work permit in the European Union, or the UK. Must speak fluent German OR French, and English. ESSENTIAL DUTIES AND RESPONSIBILITIES: Our employees are tasked with delivering excellent business results through the efforts of their teams. These results are achieved by: CLIENT MANAGEMENT • Ensure client success by providing oversight of assigned clients, including implementation, ongoing management, regular touchpoints and meetings., • Understand client needs and ensure deliverables meet expectations, including KPIs and service levels., • Act as liaison with client stakeholders to manage all aspects related to services provided by EVERSANA Medical Information Contact Center Medical Communications (EVERSANA-MICC)., • Perform project escalations in a timely manner when client performance requirements are not met., • Address client concerns in reference to products, services rendered or employee interactions., • Serve as resource person for staff regarding the client, client procedures, and client product(s)., • Participate in client audits and collaborate with EVERSANA Quality to facilitate audits., • Mentor junior staff. Provide initial and ongoing training to staff., • Ensure staff performance and proficiency across client product(s) & procedures., • Monitor and update client resources to ensure staff have the most accurate and current information., • Maintain client and client product information reference files., • Proactively monitor work processes related to handling medical information inquiries and ensure compliance with client performance requirements of EVERSANA-MICC., • Triage and respond to medical information inquiries from physicians, pharmacists, nurses, and other health care professionals, consumers, and payers. Utilize medical information skills to identify, research, and critically evaluate medical literature to create responses to medical information inquiries., • Utilize writing skills for adverse event and product complaint narrative during intake as well as medical inquiry custom responses., • Handle requests across multiple channels and platforms (phone, email, CRM, chat, etc.), • Identify adverse events and product complaints during interactions with customers. Perform intake sufficient to generate adverse event and product complaint reports in compliance with EVERSANA-MICC and client standard operating procedures. Knowledge of FDA’s post-marketing adverse event reporting regulations and safety terminology. Ability to make accurate assessments regarding what information needs to be obtained and the level or depth of information to be collected., • Coordinate processes necessary for responding to product quality-related complaints. This process may involve interactions with personnel in the following departments: Quality Assurance, Regulatory Affairs, and the complainant., • Maintain product, therapeutic area, and client specific requirements knowledge., • Ensure good documentation, high quality, and excellent customer service., • Medical writing and Medical Information content development. Provide medical writing to assist in drafting of Medical Information response documents [FAQs, Scientific Response Documents (SRDs), Custom Response Documents (CRDs)] and/or work collaboratively with medical writing team to develop these materials., • Staffing at scientific medical affairs booths., • On-call responsibilities on an assigned basis., • Miscellaneous projects such as market and competitive product research, operational and process improvements, field team training and field liaison support. EXPECTATIONS OF THE JOB: • Metrics: Maintain and contribute toward process improvement, which positively impacts metrics associated with activities of the Medical Communications Contact Center; metrics are subject to change annually or more often as deemed necessary., • Customer Services: Maintain and improve customer services associated with the activity of the Medical Communications Contact Center., • Hours: Able to work full-time and be flexible with work scheduling as required by clients and management. An individual in this position must be able to successfully perform the expectations listed above. Qualifications MINIMUM KNOWLEDGE, SKILLS AND ABILITIES: The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required. • Education: Advanced healthcare degree in Life Sciences or healthcare degree or equivalent., • Education: Advanced healthcare degree in Life Sciences or healthcare degree of equivalent., • Experience and/or Training: Two to 5 years of Medical Information and/or pharmaceutical industry experiences., • Experiences in a Contact Center and Pharmaceutical industry environment., • Skills in project management and time management., • Technology/Equipment: Technology proficiency in the areas of telephony, Medical Information database, Microsoft Office, and video conference platforms., • Knowledge: Therapeutic expertise. Ability to critically evaluate medical literature. Medical Information contact center systems and processes., • Language skills: fluent English and German OR French., • Experience in Drug Information or a specialty area, particularly in Oncology, Hematology, Immunology, rare disease, Neurology, Cardiology, or other specialty., • Positive Attitude and Energy – Exhibits an upbeat attitude, a genuine interest in others and a sense of humor. Energizes others and heightens morale through her/his attitude., • Communication Skills – Possesses the ability to develop and articulate ideas and information that generate understanding and creates a climate that motivates and encourages others to participate., • Innovator – Transforms creative ideas into original solutions that positively impact the company’s performance., • Highly Principled – Proves to be a professional of unquestionable integrity, credibility and character who demonstrates high moral and ethical behavior. Additional Information OUR CULTURAL BELIEFS: Patient Minded I act with the patient’s best interest in mind. Client Delight I own every client experience and its impact on results. Take Action I am empowered and empower others to act now. Grow Talent I own my development and invest in the development of others. Win Together I passionately connect with anyone, anywhere, anytime to achieve results. Communication Matters I speak up to create transparent, thoughtful and timely dialogue. Embrace Diversity I create an environment of awareness and respect. Always Innovate I am bold and creative in everything I do. Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA. From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility. Follow us on ___ | ___

We are Hestia. We make a difference. \n At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Team Manager to play a pivotal role in our Domestic Abuse Service in Tower Hamlets \n Sounds great, what will I be doing? \n Our family women refuge's offer holistic support in order to empower women and their children who have experienced trauma to lead their recovery and gain the skills and confidence to move on safely. The Team Manager is responsible for the operational running and strategic direction of the refuge. Providing line management and leadership to the staff team, leading on contract and compliance and the safety, security and maintenance of the refuge, ensuring that the building aligns with our PIPE (Psychologically Informed Physical Environment) building standards and rental income is secured. \n \n The Team Manager plays a central role in ensuring the refuge is a safe, trauma-informed, and welcoming space for women and children fleeing domestic abuse. They promote an inclusive, anti-racist, and feminist approach while upholding Hestia's values of respect, dedication, and collaboration. Core responsibilities include overseeing day-to-day service delivery, ensuring compliance with safeguarding protocols, and facilitating the safe transition of service users. The manager ensures the team delivers high-quality, person-centred support, particularly for individuals with complex or intersectional needs. \n In terms of operational and building management, the Team Manager is responsible for maintaining the safety, cleanliness, and functionality of the refuge in line with health and safety and PIPE (Psychologically Informed Physical Environment) standards. This includes managing relationships with landlords and housing teams, authorising repairs, handling rent collection and arrears, and addressing any security concerns. They also oversee the accurate and timely turnaround of vacant units and uphold positive community relations to ensure the refuge remains a secure and respected environment. \n The role also involves leading and developing a high-performing team, ensuring all staff are well-supported through supervision, reflective practice, and training opportunities. The manager upholds staffing levels, supports volunteers and students, and manages performance and conduct issues where necessary. Quality assurance and compliance duties include monitoring performance against KPIs, using systems like INFORM and Power BI, handling feedback and complaints, and ensuring financial accountability. They also represent Hestia in strategic planning, external networks, and multi-agency partnerships to strengthen service delivery and community integration. \n \n What do I need to bring with me? \n You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. \n Here's what the team will be looking for \n The ideal candidate should possess a solid general education, ideally with Level 2 qualifications in Maths and English, along with strong written and verbal communication skills. They should either hold a SafeLives Service Manager qualification or be willing to work towards it. Experience in supervising staff and delivering high-quality support to individuals with diverse needs and risks is essential, as is a strong understanding of risk assessment and management in domestic abuse contexts. A good grasp of performance monitoring, welfare benefits, housing legislation—particularly the rights of domestic abuse survivors under the Domestic Abuse Act 2021—is also required. \n Applicants should demonstrate a strong background in working within domestic abuse services, whether in the community or in a refuge setting. They must understand and value co-production, ensuring services are developed in partnership with those who use them. Effective communication skills are key, along with confidence in using IT systems such as Microsoft Office, Teams, and Power BI. A clear understanding of safeguarding practices and health and safety legislation is crucial, with the ability to implement relevant policies effectively. \n The role demands emotional resilience and the ability to work under pressure, especially in crisis situations involving traumatised or vulnerable women and children. A strong commitment to equality, diversity, and inclusive practices is essential, as is the ability to work independently within established policies and procedures. Flexibility and the ability to travel within the borough and beyond when required are also necessary for this position. \n This is a culturally specific service, and as such, it is a genuine occupational requirement that applicants speak one or more South Asian languages in addition to English. \n Interview Steps \n We keep our interview process simple, so you know exactly what to expect. \n\n • Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!\n

We are Hestia. We make a difference. \n At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Team Manager to play a pivotal role in our Domestic Abuse Service in Tower Hamlets \n Sounds great, what will I be doing? \n Our family women refuge's offer holistic support in order to empower women and their children who have experienced trauma to lead their recovery and gain the skills and confidence to move on safely. The Team Manager is responsible for the operational running and strategic direction of the refuge. Providing line management and leadership to the staff team, leading on contract and compliance and the safety, security and maintenance of the refuge, ensuring that the building aligns with our PIPE (Psychologically Informed Physical Environment) building standards and rental income is secured. \n \n The Team Manager plays a central role in ensuring the refuge is a safe, trauma-informed, and welcoming space for women and children fleeing domestic abuse. They promote an inclusive, anti-racist, and feminist approach while upholding Hestia's values of respect, dedication, and collaboration. Core responsibilities include overseeing day-to-day service delivery, ensuring compliance with safeguarding protocols, and facilitating the safe transition of service users. The manager ensures the team delivers high-quality, person-centred support, particularly for individuals with complex or intersectional needs. \n In terms of operational and building management, the Team Manager is responsible for maintaining the safety, cleanliness, and functionality of the refuge in line with health and safety and PIPE (Psychologically Informed Physical Environment) standards. This includes managing relationships with landlords and housing teams, authorising repairs, handling rent collection and arrears, and addressing any security concerns. They also oversee the accurate and timely turnaround of vacant units and uphold positive community relations to ensure the refuge remains a secure and respected environment. \n The role also involves leading and developing a high-performing team, ensuring all staff are well-supported through supervision, reflective practice, and training opportunities. The manager upholds staffing levels, supports volunteers and students, and manages performance and conduct issues where necessary. Quality assurance and compliance duties include monitoring performance against KPIs, using systems like INFORM and Power BI, handling feedback and complaints, and ensuring financial accountability. They also represent Hestia in strategic planning, external networks, and multi-agency partnerships to strengthen service delivery and community integration. \n \n What do I need to bring with me? \n You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. \n Here's what the team will be looking for \n The ideal candidate should possess a solid general education, ideally with Level 2 qualifications in Maths and English, along with strong written and verbal communication skills. They should either hold a SafeLives Service Manager qualification or be willing to work towards it. Experience in supervising staff and delivering high-quality support to individuals with diverse needs and risks is essential, as is a strong understanding of risk assessment and management in domestic abuse contexts. A good grasp of performance monitoring, welfare benefits, housing legislation—particularly the rights of domestic abuse survivors under the Domestic Abuse Act 2021—is also required. \n Applicants should demonstrate a strong background in working within domestic abuse services, whether in the community or in a refuge setting. They must understand and value co-production, ensuring services are developed in partnership with those who use them. Effective communication skills are key, along with confidence in using IT systems such as Microsoft Office, Teams, and Power BI. A clear understanding of safeguarding practices and health and safety legislation is crucial, with the ability to implement relevant policies effectively. \n The role demands emotional resilience and the ability to work under pressure, especially in crisis situations involving traumatised or vulnerable women and children. A strong commitment to equality, diversity, and inclusive practices is essential, as is the ability to work independently within established policies and procedures. Flexibility and the ability to travel within the borough and beyond when required are also necessary for this position. \n This is a culturally specific service, and as such, it is a genuine occupational requirement that applicants speak one or more South Asian languages in addition to English. \n Interview Steps \n We keep our interview process simple, so you know exactly what to expect. \n\n • Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!\n

We are Hestia. We make a difference. \n At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Team Manager to play a pivotal role in our Domestic Abuse Service in Tower Hamlets \n Sounds great, what will I be doing? \n Our family women refuge's offer holistic support in order to empower women and their children who have experienced trauma to lead their recovery and gain the skills and confidence to move on safely. The Team Manager is responsible for the operational running and strategic direction of the refuge. Providing line management and leadership to the staff team, leading on contract and compliance and the safety, security and maintenance of the refuge, ensuring that the building aligns with our PIPE (Psychologically Informed Physical Environment) building standards and rental income is secured. \n \n The Team Manager plays a central role in ensuring the refuge is a safe, trauma-informed, and welcoming space for women and children fleeing domestic abuse. They promote an inclusive, anti-racist, and feminist approach while upholding Hestia's values of respect, dedication, and collaboration. Core responsibilities include overseeing day-to-day service delivery, ensuring compliance with safeguarding protocols, and facilitating the safe transition of service users. The manager ensures the team delivers high-quality, person-centred support, particularly for individuals with complex or intersectional needs. \n In terms of operational and building management, the Team Manager is responsible for maintaining the safety, cleanliness, and functionality of the refuge in line with health and safety and PIPE (Psychologically Informed Physical Environment) standards. This includes managing relationships with landlords and housing teams, authorising repairs, handling rent collection and arrears, and addressing any security concerns. They also oversee the accurate and timely turnaround of vacant units and uphold positive community relations to ensure the refuge remains a secure and respected environment. \n The role also involves leading and developing a high-performing team, ensuring all staff are well-supported through supervision, reflective practice, and training opportunities. The manager upholds staffing levels, supports volunteers and students, and manages performance and conduct issues where necessary. Quality assurance and compliance duties include monitoring performance against KPIs, using systems like INFORM and Power BI, handling feedback and complaints, and ensuring financial accountability. They also represent Hestia in strategic planning, external networks, and multi-agency partnerships to strengthen service delivery and community integration. \n \n What do I need to bring with me? \n You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. \n Here's what the team will be looking for \n The ideal candidate should possess a solid general education, ideally with Level 2 qualifications in Maths and English, along with strong written and verbal communication skills. They should either hold a SafeLives Service Manager qualification or be willing to work towards it. Experience in supervising staff and delivering high-quality support to individuals with diverse needs and risks is essential, as is a strong understanding of risk assessment and management in domestic abuse contexts. A good grasp of performance monitoring, welfare benefits, housing legislation—particularly the rights of domestic abuse survivors under the Domestic Abuse Act 2021—is also required. \n Applicants should demonstrate a strong background in working within domestic abuse services, whether in the community or in a refuge setting. They must understand and value co-production, ensuring services are developed in partnership with those who use them. Effective communication skills are key, along with confidence in using IT systems such as Microsoft Office, Teams, and Power BI. A clear understanding of safeguarding practices and health and safety legislation is crucial, with the ability to implement relevant policies effectively. \n The role demands emotional resilience and the ability to work under pressure, especially in crisis situations involving traumatised or vulnerable women and children. A strong commitment to equality, diversity, and inclusive practices is essential, as is the ability to work independently within established policies and procedures. Flexibility and the ability to travel within the borough and beyond when required are also necessary for this position. \n This is a culturally specific service, and as such, it is a genuine occupational requirement that applicants speak one or more South Asian languages in addition to English. \n Interview Steps \n We keep our interview process simple, so you know exactly what to expect. \n\n • Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!\n

We’re partnered with a globally recognised FMCG brand with a strong international footprint and a reputation for delivering high-quality products at scale. As they continue to expand across EMEA, they are looking to appoint an experienced Engineering Manager to support manufacturing excellence, packaging performance, and new plant readiness across their external production network. The Opportunity This is a highly hands-on, regional role sitting at the intersection of engineering, packaging, and manufacturing operations. You’ll play a key role in ensuring production lines, packaging formats, and supplier processes are fully optimised, compliant, and delivering against performance and quality standards. The role offers strong exposure to plant start-ups, supplier qualification, and continuous improvement initiatives across multiple international sites. Responsibilities: • Support plant start-ups across EMEA, ensuring production and packaging meet required standards, • Qualify and assess suppliers, co-packers, and bottlers across the region, • Monitor and optimise filling line and process performance from initial trials through to ongoing production, • Define and implement equipment specifications and packaging standards, • Partner with OEMs and site teams on new equipment and production setups, • Lead engineering projects across the region, driving consistency and best practice, • Develop and maintain SOPs, work instructions, and safety procedures, • Ensure standardisation of machine settings to maintain packaging quality, • Support quality investigations and customer complaints, developing corrective action plans, • Contribute to product and packaging data management (e.g. BOM inputs, system updates), • Provide cross-regional support and cover across the engineering team Requirements: • Degree-qualified in Engineering (or similar), • c.10+ years’ experience within food & drink or FMCG manufacturing environments, • Strong understanding of packaging formats, filling lines, and production processes, • Experience working with co-packers, suppliers, and external manufacturing partners, • Proven track record in plant start-ups, process optimisation, or equipment implementation, • Comfortable operating in a regional, travel-heavy role, • Strong stakeholder management skills with the ability to work cross-functionally, • Hands-on, solutions-focused, and confident working in fast-paced environments Why This Role? • High-impact role across a complex, international manufacturing network, • Exposure to new plant launches and large-scale production environments, • Opportunity to shape engineering standards and packaging performance across EMEA, • Join a business with strong investment, innovation, and growth trajectory

Produce accurate data extracts for operational, complaints and legal workflows. Manage and refresh customer data populations and segments used across regulatory programmes.

Job Type: Full-TimeSalary: Negotiable If you'd like to be considered for this opportunity we encourage you to apply promptly to avoid disappointment as if applications are high the role will close before the closing date given below Transport Driver (Convoy) Location: RG7 4PR, located between Reading and Basingstoke, with free onsite parking. Package: £46,527 (depending on your suitability, qualifications, and level of experience) Working pattern: AWE operates a 9-day working fortnight. Licence C+E /HGV1 must be held to apply for this position. Closing date for this role is 4th November 2025 Ready to play your part? At AWE, it's not just a job, it's far more than that. Our shared purpose is to help keep the nation safe. Could this role be the opportunity for you to play your part? Key Accountabilities: * Maintain and promote high personal standards in environment, safety, health, security and quality and be a great team player. * Ensure that all operations are carried out in accordance with UK and European Union laws and regulations, particularly relating to health and safety. * Ensure driving duties are efficient and effective. * During deployed convoy operations responsible to the Convoy Safety Officer (CSO) for the safe driving of mission critical assets in accordance with current directives with particular reference to JSP 483 and Convoy Operating Procedures (COPs). * Act as part of the load/unload team. * Carry out Daily and Weekly vehicle checks. * Advise the Transport Operations Manager of any non-routine events, non-compliances or complaints that may have occurred. * Ensure Transport Section vehicles are refuelled and cleaned on a daily/weekly basis as appropriate to tasking arrangements. * Ensure daily running sheets are completed at all times. * Understanding of technical and professional aspects of the role and continually maintains appropriate technical knowledge, including up to date awareness of safety legislation, standards and directives. Key Responsibilities: * Ensure all mandatory training required for the role is in date. * Driving duties utilising a range of Passenger Carrying and Goods Vehicles in support of Company Programmes and Activities, Europe Wide. * Provide driver Support to Special Nuclear Material (SNM) Convoys if required. * Provide driver support to DNM operations as required. * Provision of Driver support for Hazardous loads. * Ensure compliance with all load securing instructions. * Deliver the role to time, cost and quality in support of the programme. * Undertake training as required to become competent to undertake appropriate Nuclear Emergency Response Training. * Remain fit to wear a respirator and body armour as required. Work hard, be rewarded: We ask a lot and set the bar high because our work truly matters. In return we offer balance, with award winning benefits including: • 9-day working fortnight - meaning you get every other Friday off work, in addition to 270 hours of annual leave., • Market leading contributory pension scheme (we will pay between 9% and 13% of your pensionable pay depending on your contributions)., • Family friendly policies: Maternity Leave - 39 Weeks Full Pay and Paternity Leave - 4 Weeks Full Pay., • Opportunities for Professional Career Development including funding for annual membership of a relevant professional body., • Employee Assistance Programme and Occupational Health Services., • Life Assurance (4 x annual salary)., • Discounts - access to savings on a wide range of everyday spending., • Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring. The 'Working at AWE' page on our website is where you can find full details in the 'AWE Benefits Guide'. Due to the classified nature of the work involved, there are limited opportunities to work from home in this role. It is anticipated that the successful candidate will spend the majority of their time working on site at AWE Aldermaston. Next steps: Everyone who works at AWE brings unique skills and perspectives to the table. We recognise that great people don't always 'tick every box'. That's why we focus on your potential, your fit with our values, your transferable skills as well as your experience. Even if you don't meet every point above, but you feel that this role and AWE are a great fit for you, please go ahead and apply, we'd love to receive your application. Important things you need to know: • We encourage you to apply promptly to avoid disappointment if applications are high and the role therefore closes., • You will need to obtain and maintain the necessary security clearance for the role. This will be funded by AWE. The nature of our work does mean you need to be a British Citizen who has been resident in the UK for the past 5 years in order to apply for SC clearance and 10 years for DV., • We want you to feel comfortable and able to shine during our recruitment process. Please let us know on your application form if you need any adjustments/accommodations during the process., • Our interviews typically take place over Teams and for most roles are a 1 stage process. Our ambition is to create workplaces where we recognise and celebrate differences, encourage diverse contributions and our employees feel able to be themselves at work. We strive to create a genuine culture of openness and inclusion and encourage diverse applicants. Any inclusion information you provide will be stored in accordance with GDPR and kept separate from your application form and CV, and the information will not be shared with anyone involved in interviewing or making hiring decisions. #LI-JW

Job summary We are currently seeking a dedicated and motivated Salaried General Practitioner (GP) to join the friendly and forward-thinking team at Exmoor Surgery, based in London, W10. This position is for 2 days per week, working Mondays and Tuesdays, with 2 clinical sessions per day (AM & PM), and includes a share of on-call duties. The role offers a competitive salary and the opportunity to work within a supportive, multidisciplinary team that includes nurse practitioners, clinical pharmacists, paramedics, and other allied health professionals. Exmoor Surgery is part of a wider federation of GP practices in North Kensington and is committed to delivering high-quality, patient-centred care. This is an excellent opportunity for a GP who values innovation, collaboration, and making a real difference within a practice focused on continuous improvement. Main duties of the job The Salaried GP will be responsible for delivering high-quality primary care services to patients, including conducting face-to-face and telephone consultations, managing long-term conditions, handling acute presentations, and carrying out clinical administration such as prescriptions, referrals, and test result reviews. The role also includes participation in on-call duties, supporting clinical audits, contributing to practice development, and collaborating with the wider multidisciplinary team to ensure seamless, patient-centred care. Home visits may be required on occasion, although these are typically supported by the practices paramedic team. About us Exmoor Surgery is a well-established NHS primary care practice located within the St Charles Centre for Health & Wellbeing in London (W10). The surgery provides a comprehensive range of primary healthcare services aimed at promoting patient health, preventing illness, and managing long-term conditions. The practice is supported by a multidisciplinary team including GPs, nurses, and allied health professionals. Exmoor Surgery is part of a larger federation of over 40 GP practices in North Keningston and belongs to the North Primary Care Network (PCN), which supports collaboration and resource sharing across local practices. The surgery places a strong emphasis on quality of care, patient confidentiality, and feedback, encouraging patients to share their experiences through compliments, suggestions, or complaints to continuously improve service delivery. Job description Job responsibilities Clinical Responsibilities: In accordance with the practice timetable, the GP will work autonomously, delivering care within their scope of practice to the patient population. Contributing towards clinical areas such as health promotion, chronic disease management, health prevention, well-women and well man clinics as well as supporting the management team in the reviewing of clinical policy and procedure. • Manage patients presenting with a range of acute and chronic medical conditions, providing subject matter expert advice to patients, • Implement and evaluate individual specialised treatment plans for chronic disease patients, • Identify, manage and support patients as risk of developing long-term conditions, preventing adverse effects on the patients health, • Provide advanced, specialist nursing care to patients as required in accordance with clinical based evidence, NICE and the NSF, • Provide wound care (ulcer /Doppler etc.) to patients, • Provide specialist clinics such as ear syringing, contraception etc., • Undertake the collection of pathological specimens, • Provide travel medicine services, • Request pathology services as necessary, • Process and interpret pathology and other test results as required, • Provide chronic disease clinics, delivering patient care as necessary, referring patients to secondary / specialist care as required, • Maintain accurate clinical records in conjunction with extant legislation, • Ensure read codes are used effectively, • Maintain chronic disease registers, • Prioritise health issues and intervene appropriately, • Support the team in dealing with clinical emergencies, • Recognise, assess and refer patients presenting with mental health needs, • Implement vaccination programmes for adults and children, • Delegate clinical responsibilities appropriately (ensuring safe practice and the task is within the scope of practice of the individual), • Support the clinical team with all safeguarding matters, in accordance with local and national policies, • Understand practice and local policies for substance abuse and addictive behaviour, referring patients appropriately, • Deliver opportunistic health promotion where appropriate, • Extended and supplementary prescriber, adhering to extant guidance, • Support patients in the use of their prescribed medicines or over the counter medicines (within own scope of practice), reviewing annually as required, • Contribute to practice targets (QOF etc.), complying with local and regional guidance, • Liaise with external services / agencies to ensure the patient is supported appropriately (vulnerable patients etc.) Other responsibilities within the organisation: • Awareness of and compliance with all relevant practice policies/guidelines, e.g. prescribing, confidentiality, data protection, health and safety., • A commitment to life-long learning and audit to ensure evidence-based best practice., • Contributing to evaluation/audit and clinical standard setting within the organisation., • Participate in local initiatives to enhance service deliver and patient care., • Participate in the review of significant and near-miss events applying a structured approach i.e. root cause analysis (RCA)., • Drives the development of nursing services within the practice, liaising with external agencies and professional organisations are required, • Attending training and events organised by the practice or other agencies, where appropriate. Person Specification Qualifications Essential • Full registration with the General Medical Council (GMC) with a license to practise, • Inclusion on the NHS England Medical Performers List, • MRCGP qualification (or equivalent), • Right to work in the UK

We’re hiring: Service Delivery Manager (Teleradiology) | HCPC Radiographer Location: UK, home-based (occasional travel to London) Reports to: Head of Clinical Operations Salary: £36,000–£44,000 About the Company Apollo Radiology International (ARI) is a global leader in diagnostic imaging services and part of the Apollo Hospitals Group. ARI delivers high-quality teleradiology and subspecialty reporting to healthcare providers across more than 30 countries, supported by an expert team of radiologists trained to international standards. Combining clinical excellence with innovative technology, including AI-driven diagnostic tools, ARI operates 24/7 to provide timely, accurate, and patient-focused reporting. Through continuous investment in education, research, and collaborative partnerships, ARI is committed to advancing radiology practice and improving patient outcomes worldwide. ARI is strategically focusing on expanding its services and partnerships within the UK market, building strong collaborations with the NHS and private healthcare providers to deliver innovative and scalable reporting solutions Apollo Radiology International (ARI) is expanding in the UK. We are looking for an HCPC registered radiographer who wants to step into a service delivery management role. You will lead the Service Delivery Team (SDT) and take day-to-day ownership of turnaround time (TAT) performance against contractual KPIs, while keeping quality and patient safety at the centre of delivery. What you’ll do Performance delivery (TAT ownership) • Be accountable for daily reporting performance, with a primary focus on TAT delivery against contractual KPIs., • Monitor workload and performance in real time, share daily status, and intervene early to prevent breaches., • Own prioritisation, allocation discipline, ageing controls, escalation, and recovery actions when performance is at risk., • Engage reporters/radiologists and stakeholders directly where required to secure delivery within KPI., • Build good working relationships with our reporters and use those relationships to manage capacity in real-time Team leadership and standards • Lead, coach and develop the SDT, setting clear expectations and embedding standardised SOPs., • Build a culture of accountability, ownership, and continuous improvement. Operational workflow and stakeholder management • Own operational handling of rejects, splits, queries, and blocked workflow items to maintain safe, consistent standards., • Lead daily operational calls and act as a key point of contact across SDT, radiologists, clients, and platform/PACS vendors., • Support peer review administration and governance responses with clear evidence and action tracking. Essentials (please only apply if you meet these) • HCPC registered Radiographer (essential)., • Clinical experience in imaging services, ideally with cross-sectional exposure (CT/MR) and understanding of clinical pathways and reportability requirements., • Understanding of reporting workflows and operational processes that impact TAT., • Evidence of service improvement or operational problem-solving (measurable impact preferred)., • Comfortable leading day-to-day delivery in a fast-paced environment (formal line management helpful, not essential). Desirable • Teleradiology / imaging operations experience., • PACS/RIS familiarity and awareness of DICOM/HL7., • Exposure to governance, incidents/complaints, or peer review processes. Recruitment Process • Stage 1 Interviews 18/03 - 20/03 (Interviews scheduled for 60 mins via MS Teams), • Stage 2 Interviews 25/03 (Interviews scheduled for 45 mins via MS Teams)

Contract : Full time, Permanent Hours: 45 hours per week - Monday to Friday Location: Stoke-on-Trent Salary: £50,000 - £55,000 plus car/allowance and bonus (OTE up to £80,000 per annum) Bodyshop Manager About The Vella Group The Vella Group is one of the UKs leading accident repair specialists, with over 30 years experience supporting drivers and insurer partners. Operating across a growing network of modern bodyshops, The Vella Group is committed to technical excellence, outstanding customer service, and continuous investment in people, equipment, and innovation. Role Overview We are seeking a Bodyshop Manager to lead our site in Stoke-on-Trent . In this role, you will oversee all operational and technical activities, managing workflow, supporting technicians and support staff, ensuring compliance, and maintaining excellent relationships with customers, suppliers, and Work Providers. You will drive productivity, lead daily production meetings, and ensure the highest standards are achieved across the site, from estimate to vehicle return. Key Responsibilities Operational & Production Leadership Manage all repair, estimating, and production processes, ensuring efficiency, accuracy, and adherence to repair methodologies. Oversee daily workflow, producing schedules and leading production meetings to review performance and plan upcoming work. Achieve consistent labour utilisation, ensuring technicians skills are fully deployed and productivity targets are met. Identify production constraints and escalate to the Operations Manager when needed. Support all site departments to maintain smooth and collaborative operations. Customer Experience & Work Provider Management Act as senior point of contact for customer complaints, resolving issues professionally and maintaining high satisfaction. Build and maintain strong relationships with Work Providers, understanding contracts and negotiating effectively. Keep customers informed throughout the repair journey, communicating updates, changes, and expectations clearly. Estimating, Administration & Compliance Ensure supplementary estimates are produced and submitted promptly with supporting images in line with contractual agreements. Maintain accurate notes and updates in internal management systems to track claim progression. Monitor workloads to meet internal and contractual SLA requirements. Ensure full compliance with BSI 10125, HSE, COSHH, EPA regulations, and internal audit requirements. Conduct final QC checks to maintain repair quality. People Leadership Lead, motivate, and support all onsite staff, fostering a high-performance culture. Oversee on-the-job training for new and existing team members. Conduct regular performance reviews and develop staff with clear expectations and growth plans. Promote a team culture centred on quality, safety, and accountability. Quality, Safety & Site Standards Stay up to date with repair methods, technology, and manufacturer guidelines. Maintain housekeeping standards and ensure equipment is properly maintained. Drive continuous improvements in processes, efficiency, and overall site performance. Additional Expectations Flexibility to undertake additional duties as required, including support at other sites. Attend training courses to stay current with industry standards and company policies. What Youll Get in Return We believe in taking care of our people. When you join The Vella Group, youll enjoy: 33 days holiday including bank holidays Pension scheme & death in service insurance Enhanced maternity & paternity pay Access to Perkbox discounts on retail, travel, and more MediCash free healthcare support Internal and external training to develop your skills Childcare support vouchers or workplace nursery benefit Free parking and provided uniform Working Hours Monday to Friday 45 hours per week Location This is an on-site role based in Stoke-on-Trent, Staffordshire Ready to bring your skills to a team that values quality, teamwork, and career development? Apply now and become part of our growing success story. REF-227 483 TPBN1_UKTJ

Holiday entitlement will be 28 days including public and bank holidays Working hours are between 9-5pm Location of the home is DE11 Full location willl be disclosed to the right candidate due to safeguarding reasons KEY TASK AREAS AND RESPONSIBILITIES Children and Young People ? To meet the requirements of the Registered and Placing Authority ? To ensure that the Home always meets the regulations set by the Regulatory Body ? To deliver services in line with the Children's Home Regulations including quality standards and Ofsted Social Care Common Inspection Framework (SCCIF) and company policies ? To safeguard all Children and Young People in the Home and to ensure good safeguarding procedures and principles detailed by your local safeguarding board are always in place and applied consistently ? Work with the team to ensure that referrals and applications are made as and when necessary and within the set time frames e.g. Safeguarding, Deprivation of Liberty ? Contribute to the process of assessment of referrals as and when required ? Work with the care team to coordinate admissions of suitable Children and Young People to the Home ? Ensure that all the relevant personal/pathway/placement plans for Children and Young People are in place, accurate, up to date and are adhered to by staff ? Support Key Worker Responsibilities for Children and Young People ? To ensure eff ective and timely contact and communication with the appropriate external agencies and Children and Young People's relatives, advocates and others ? Within a multidisciplinary team, monitor the progress of all Children and Young People's personal/pathway/placement plans, off ering advice, support and consultation ? Undertake regular reviews of the service provided to Children and Young People, involve relevant external agencies and take steps to represent the Children and Young People's interests ? Act on and/or delegate actions or recommendations from any reviews and ensure that all outcomes are completed ? Provide direct care and supervision, as required, to Children and Young People in the Home, including providing occasional cover for staff absence as necessary Job description ? Oversee and ensure that all staff eff ectively manage challenging behaviour, enabling Children and Young People to develop from a position of needing external control, toward self-control ? Maintain eff ective daily contact with internal and external colleagues ? Work eff ectively and positively with relatives, advocates and others involved with Children and Young People ? Direct and coordinate the care and support of each Child and Young Person to ensure that their targets are met ? Take responsibility for coordinating risk assessments and ensuring they are reviewed and updated ? Monitor and ensure that all Children and Young People's fi nancial transactions are recorded and administered following individual placement agreements, and Company and Regulatory Body policies and procedures ? Ensure awareness and implementation of appropriate practical application of the Mental Capacity Act including the Deprivation of Liberty ? Work as a key member of the multidisciplinary team which encompasses education, residential and clinical services relevant to the Home ? Liaise with staff from other departments to provide a consistent approach to all aspects of Children and Young People's care Staff ? Work with the Operations to ensure that appropriately qualifi ed and experienced staff are recruited per Company policy and standards set by the Regulatory Body ? Work with the Operations to ensure that staffi ng meets the standards and levels as set out in the Home's Statement of Purpose ? Ensure that employment checks under Schedule 2 are undertaken with regard to the recruitment of staff following the standards set by the Regulatory Body, for example, references and DBS checks ? Take the lead on recruitment decisions with assistance from the Administration Department ? Ensure that all staff complete a full induction following Company policy and standards set by the Regulatory Body ? Support Operations eff ectively apply the probation process and contribute to decisions regarding the ongoing employment of staff ? Assist in planning and updating of qualifi cations and contribute to personal development of self and others in line with personal and organisational objectives ? Provide regular supervision and annual appraisals following company policies and standards set by the Regulatory Body ? Conduct Return to Work meetings for direct reports and manage sickness and absenteeism following Company policy ? Involvement in disciplinary, capability, grievance and other people management procedures following Company policy as appropriate ? Ensure that Operations carry out supervisions, probation reviews, annual appraisals, return to work meetings and manage their staff in line with Company policy and standards set by the Regulatory Body ? Ensure regular team meetings in line with Company policy and standards set by the Regulatory Body ? Delegate responsibilities based on the competence of staff and the needs of the Company and review to promote teamwork and communication Job description ? Ensure and undertake verbal debriefs with staff as required and necessary and ensure relevant paperwork is completed ? Take the lead on the suspension of staff involved in Safeguarding issues in conjunction with the Operations ? Identify training needs of staff and contribute to the training and development of staff ? Ensure that staff exhibit the values set out by the Company and uphold standards of behaviour following Company policies Quality ? To ensure that appropriate standards are maintained, especially about care, educational and clinical programmes (service dependent) for the Children and Young People in their care, following company policies. Specifi c areas include: o The Homes Statement of Purpose o Safeguarding Individuals o Health & Safety - environmental health, food, fi re, risk assessments o Complaints and representation o General Social Care Council Codes of Practice o Care Quality Commission (registration) regulations/ Care Standards o Equality General ? Ensure awareness that the service operates to agreed budgets and contribute to keeping within these budgets as instructed ? Exercise vigilance regarding Health and Safety and promptly report all hazards and/or remedy them where appropriate. Undertake all duties in a manner calculated to minimise or avoid unnecessary risks, personally or to others ? Reports issues and/or incidents relating to staff Children and Young People that have arisen promptly to the relevant Line Manager or appropriate person ? To carry out on-call duties as required ? Operate at all times following Company policies and procedures, with particular reference to Safeguarding, Child Protection, Whistleblowing, Complaints and Representations and Behaviour Policies ? Participate in training and take responsibility for personal development ? Participate in team meetings, supervisions and annual reviews following Company policy and the standards set by the Regulatory Body ? Work to promote the Home as a valued, professional asset within its community and conduct themselves at all times in a manner that reinforces this image ? Ensure that all actions are in the interests of the Children and Young People and the Company ? To work to and exhibit the values of the Company and maintain standards of behaviour following Company policies, procedures and practices ? To carry out any other reasonable and relevant duties as required Barker Ross Group values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business. TPBN1_UKTJ

The food quality technologist (Operational) will be responsible for handling customer complaints in a timely manner. The food quality technologist (Operational) will support the site preparation for internal, customer and 3. The food quality technologist (Operational) will be responsible for leading

We're looking for an organised and enthusiastic Summer Rental Customer Advisor for our Sydenham Car & Van Rental branch. Delivering a consistently excellent level of customer care, both face to face and on the telephone. Handling customer complaints and queries.

We are seeking an experienced and motivated Lounge Manager to join our dynamic team in the hospitality industry. The ideal candidate will play a crucial role in overseeing daily operations, ensuring exceptional service delivery, and supporting the Management Team in achieving business objectives. This position requires strong leadership skills and a passion for food production within a restaurant or hotel environment. Responsibilities • Managing operations to provide a great guest and team member experience; leading, coaching, and developing team members; and adhering to any budgetary guidelines., • You should be knowledgeable about restaurant operations and have a solid grasp of what makes for excellent customer service to thrive in this position. You must also be available to work within stated operating hours, including weekends and public holidays. Furthermore, you will also contribute to lowering operational costs, boost our employee retention and deliver a positive dining experience for our guests., • Manage dining operations with an eye for quality an...

Good Afternoon, I am currently representing Westminster Council, who are offering an initial temporary contract for a period of 3- 6 months with a view to be extended or offered a permanent position for the right candidate at a rate which is negotiable dependent upon experience We are looking for a Leasehold Services Manager this role will be: SW1E6QP The right candidate will: * Lead, manage, and support the Leasehold Services Team, ensuring high performance and consistent service delivery. * Provide coaching, guidance, and quality oversight to team members handling operational leasehold activities. * Manage and quality-assure responses to complex leasehold enquiries. * Oversee complaints handling, Member enquiries, and Ombudsman cases, ensuring responses are professional, timely, and compliant with policy. * Sublet and short-let management, Leaseback invoice processing & Service charge and major works billing documentation. * Collect service charge and major works income, ensuring income targets are met. * Ensure all interactions with residents, external agencies, and internal departments are handled professionally. We require the following: * Prior experience working within the leasehold sector (essential). * Previous experience managing a small team (essential). * Experience handling complex leasehold enquiries and statutory processes. To discuss this opportunity further please send...

Quality Officer About the Company Exeltis is part of the Insud Pharma Group of biopharmaceutical organizations, with over 40 years of experience and operations in more than 50 countries. Exeltis UK was established in 2022 to bring Exeltis products to the UK market, our product portfolio spans menopause, pregnancy, sexual health and CNS, with a healthy pipeline and we are committed to finding clinical solutions to meet the unmet needs for women across key stages of their sexual and reproductive lives. This is an exciting phase in which to join Exeltis to realise their ambitions to become leaders in Women’s Health medicine and contribute to the strategy and culture that will lead to this success. Role Purpose The QA Officer position sits within the Quality, Regulatory and Safety Department and will work collaboratively with the Quality Assurance Manager to maintain and operate the Quality Management System (QMS) to ensure full compliance with MHRA and Good Distribution Practice (GDP) regulations and guidelines, and internal company standards. The role is hands-on, detail oriented, and integral to ensuring quality, compliance, and inspection readiness across the UK affiliate. Specific Responsibilities Quality Management System (QMS) Support • Act as document controller for the lifecycle management of SOPs, templates, forms, Quality Manual and Quality Policy., • Coordinate documentation creation, review, approval, version control, archiving and periodic review cycles., • Maintain the administration of forms, logs, records for Change Controls, Deviations, CAPA, Complaints, Audits, Training Records, Supplier/Customer Qualifications, Returns & Destructions. Operational Quality Activities • Support internal and external audits, including preparation, follow-up actions and tracking of CAPAs., • Contribute to inspection readiness activities and ensure evidence and documentation are up to date., • Assist with customers and supplier qualification activities by maintaining records and ensuring required documentation is complete. Training and Support • Support creation and maintenance of training plans, training matrices, and associated documentation, • Support QMS KPI reporting by collating and presenting relevant quality data. Competencies and personal skills/attributes required for the role • Education: Bachelor's degree in a relevant field (e.g., Life Sciences, Pharmacy, Chemistry) or equivalent experience (essential), • Specific Knowledge: Knowledge of MHRA, GDP and other regulatory guidelines is an advantage (desirable)., • Personal skills: Strong organisational and administrative skills with high attention to detail (essential)., • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and document management systems (essential)., • Excellent communication and interpersonal skills (essential). Company benefits • Competitive salary, • Annual performance bonus, • Pension contributions, • Private medical insurance, • Income protection & life assurance, • 25 days’ annual leave, plus 3 additional days between Christmas and New Year How to Apply Please email your CV to: Job code: EXE-E/INP-CORP-2801-v1 March 2026

About the Company Exeltis is part of the Insud Pharma Group of biopharmaceutical organisations, with over 40 years of experience and operations in more than 50 countries. Exeltis UK was established in 2022 to bring Exeltis products to the UK market, our product portfolio spans menopause, pregnancy and sexual health, with a healthy pipeline and we are committed to finding clinical solutions to meet the unmet needs for women across key stages of their sexual and reproductive lives. This is an exciting phase in which to join Exeltis to realise their ambitions to become leaders in Women’s Health medicine and contribute to the strategy and culture that will lead to this success. Role Purpose The Quality, Regulatory & Safety Director provides strategic leadership and hands-on oversight of the UK affiliate’s Regulatory Affairs, Pharmacovigilance and Quality activities, with direct line management responsibility for the Quality Manager, Pharmacovigilance Manager and Regulatory Affairs Manager. The role ensures the business remains inspection ready, compliant with applicable MHRA and UK/EU requirements, and able to scale efficiently while protecting patients, maintaining product supply continuity, and enabling commercial growth. This includes ownership of a robust Pharmacovigilance system and Quality Management System consistent with MHRA GVP inspection expectations and all applicable good practice obligations. Leadership, Strategy & Governance • Act as the UK functional leader for Safety, Quality and Regulatory, providing strategic direction and clear priorities aligned to UK business goals., • Lead the UK “fit-for-growth” agenda for compliance: build scalable processes, clarify decision rights, and embed consistent ways of working., • Provide regular updates and risk assessments to the UK GM and UK Leadership Team; proactively escalate emerging compliance risks and mitigation plans. Champion a culture of quality and safety across the affiliate, ensuring compliance is understood as a business enabler and not a barrier. Pharmacovigilance (Safety) Leadership & Oversight • Provide oversight and governance of the UK PV system, ensuring UK obligations are met and that local PV activities align with global PV frameworks., • Ensure robust local processes for adverse event intake, reporting, reconciliation, and timely escalation, including appropriate training and continuous improvement., • Oversee PV Quality Management System elements relevant to the UK, including deviations, CAPAs, audits, and vendor oversight., • Ensure PV compliance interfaces are effective across the business (e.g., Medical, Commercial, MI, Quality, Regulatory, Supply)., • Maintain inspection readiness for PV, including evidence of training, reconciliations, oversight metrics, and documented controls. Quality Leadership (GxP / GDP / QMS) • Oversee the UK Pharmaceutical Quality System (QMS) and ensure it is maintained, inspection-ready, and appropriate for company maturity and growth., • Ensure effective governance of deviations, CAPA, change control, complaints, recalls, supplier qualification, audits, training compliance, and documentation., • Provide senior oversight of Good Distribution Practice (GDP) and quality aspects of supply chain operations, including third-party logistics, wholesalers, and vendors., • Ensure quality agreements/technical agreements are in place, maintained, and operationalised., • Oversee Quality Management Review (QMR) with meaningful KPIs, trending, and documented actions. Regulatory Affairs Leadership • Oversee regulatory strategy and operational delivery for the UK portfolio (e.g., marketing authorisations, variations, renewals, labelling/SmPC/PIL maintenance), • Ensure regulatory intelligence is captured and communicated; interpret new/updated regulatory requirements and implement changes., • Ensure promotional and non-promotional materials meet regulatory requirements and support cross-functional approval processes., • Maintain strong working relationships with MHRA and other relevant bodies (as appropriate), ensuring timely, high-quality interactions and responses. Compliance, Risk Management & Inspection Readiness • Act as the UK point of accountability for GxP compliance, ensuring clear ownership of compliance controls and rapid remediation where gaps are identified., • Lead readiness planning and execution for MHRA inspections and internal audits across PV/Quality/Regulatory, including mock inspections where appropriate., • Ensure effective documentation management and evidence generation aligned to regulatory expectations and internal standards., • Oversee the maintenance of a compliance risk register for the UK affiliate; ensure risks are assessed, mitigated, and monitored. People Leadership & Cross Functional Working • Lead, coach and develop the Regulatory Affairs Manager, Head of Pharmacovigilance and Quality Manager; set clear objectives and support performance and development., • Build team capability and succession plans suitable for a scaling affiliate., • Ensure training needs analysis, role-based training compliance, and ongoing capability uplift across the affiliate (not only within the function)., • Partner with Medical, Commercial, Supply Chain, Market Access, Marketing, and Finance to embed compliant processes into day-to-day operations., • Provide pragmatic guidance to enable speed-to-market while maintaining robust controls., • Work closely with global teams to ensure local needs are understood, appropriately prioritised, and delivered. Qualifications and experience • Degree in a relevant discipline (e.g., Pharmacy, Life Sciences) or equivalent experience., • Significant leadership experience across at least two of the following: Quality, Regulatory Affairs, Pharmacovigilance, with strong working knowledge of the third., • Proven experience operating within a regulated UK pharma environment, including MHRA-facing responsibilities and inspection readiness., • Demonstrated experience building/optimising systems and processes in a growing organisation (scale-up mindset)., • Strong knowledge of GxP expectations relevant to an affiliate (e.g., PV compliance, GDP/QMS, regulatory maintenance)., • Track record of managing and developing teams, with successful cross-functional influence at senior levels. Company benefits • Competitive salary, • Annual performance bonus, • Pension contributions, • Private medical insurance, • Income protection & life assurance, • 25 days’ annual leave, plus 3 additional days between Christmas and New Year EXE-E/INP-CORP-2782-v1; March 2026

Quality Manager – Field-Based (UK) London HQ / UK Wide | £50,000–£55,000 + £5,000 Car Allowance About the Role We are supporting a fast-growing, award-winning quick service restaurant business as they continue to expand across the UK, with plans to open an average of 30 new sites per year. As part of this growth, they are looking to appoint a Quality Manager to play a key role in maintaining and improving food quality, safety, and compliance standards across their estate. This is a field-based position, with the majority of time spent in restaurants working directly with teams. It’s a hands-on role focused on driving real operational improvements rather than desk-based reporting. Key Responsibilities • Conduct regular visits to restaurants across the UK to assess food quality, hygiene, and compliance, • Work closely with store teams to identify issues and support corrective actions, • Ensure compliance with food safety legislation, EHO standards, and internal brand standards, • Monitor and report on quality trends and recurring issues across the estate, • Support new store openings to ensure quality standards are embedded from day one, • Investigate customer complaints and quality incidents, carrying out root cause analysis, • Collaborate with internal teams to continuously improve food safety and quality performance, • Help build a strong, practical food safety culture across all locations About You • Experience in food quality, food safety, or compliance within QSR, hospitality, or food manufacturing, • Strong understanding of UK food safety legislation and standards, • Level 3 Food Safety qualification (or higher), • Experience working in a multi-site or field-based role, • Confident communicator, able to influence and support teams at all levels, • Practical, proactive approach with a focus on solving problems on-site, • Willingness to travel regularly across the UK Desirable Experience • Experience working across a multi-site estate (20+ locations), • Internal auditing experience or relevant qualification, • Exposure to franchise operations, • Knowledge of BRCGS or similar standards What’s on Offer • Salary of £50,000–£55,000, • £5,000 car allowance, • Private medical insurance and life assurance, • Employee discounts and wellbeing support, • Career development opportunities, including funded qualifications Why Apply This is an opportunity to join a business in a high-growth phase, where quality and operational standards are central to its continued success. The role offers strong visibility across the organisation and the chance to make a direct impact as the estate continues to expand.

Job Description Job Title: Specifications Technologist Reporting To: Technical Manager Location: Office Based (London) Position: Full-time, 12 month Fixed-Term Contract Who We Are The Azzurri Group is one of the UK’s largest and most successful hospitality investment platforms. We operate two leading national Italian full-service brands, Zizzi and ASK Italian and the UK’s leading quick-service Italian, Coco di Mama. Beyond Italian cuisine, we boast renowned Irish fast casual Mexican restaurant brand Boojum, and the franchise rights to leading US Brand Dave’s Hot Chicken. As a group, our purpose is to build better food businesses that sustain happy, healthy lives. We are in this together, and we’re committed to providing an engaging, honest, and inspiring working environment for you to grow and develop your career. At Azzurri, we believe that a diverse and inclusive team is essential to building great relationships and connections, and ultimately a better business. If you’re passionate, want to make a positive impact and share our values, we would love to hear from you! The Opportunity: Working across the Azzurri Group you will be responsible for managing supplier approval and food product specification approval across our restaurant brands, ensuring all food and drink supplied to the business is safe, compliant and accurately documented. The role supports the continued development of our internal technical capability, and plays a key part in supporting menu launches, supplier changes and ongoing food safety assurance. This is a great opportunity to take ownership of a critical technical function within a growing hospitality group. You will have exposure to multi-brand operations and fast-paced menu development. We are looking for someone to join a collaborative team environment with opportunities to develop technical and audit capability. What You’ll be Doing: • Own day-to-day supplier approval and product/specification approval activity across Azzurri brands., • Work closely with the Technical Manager, Procurement and Brand teams to support menu development, supplier onboarding and change., • Manage high volumes of technical documentation within a fast-paced, multi-brand hospitality environment., • Support peak activity periods, including menu launches and supplier transitions, to ensure business continuity., • Provide technical support to the wider Quality & Safety team as required. Supplier Approval & Assurance • Manage the approval and re-approval of food and beverage suppliers in line with company standards and food safety legislation., • Review supplier documentation including food safety certifications, questionnaires and supporting evidence., • Monitor supplier approval status and risk ratings, escalating issues where required., • Liaise directly with suppliers to resolve technical queries and outstanding actions. Product & Specification Approval • Review, approve and maintain food and drink product specifications for all menu items., • Ensure specifications meet food safety, allergen and regulatory requirements and are suitable for hospitality operations., • Manage specification workflows, version control and re-submissions., • Identify and escalate material changes, including allergen or ingredient changes. Technical Complaints & Food Safety Support • Manage technical supplier complaints such as foreign objects, mould, spoilage or packaging defects., • Work with suppliers to investigate issues and agree corrective actions., • Provide technical input to food safety enquiries, including ingredients and allergens (no direct customer contact). Technical Support & PPDS Validation • Support the Technical Manager with validation of allergen guides, ingredient listings and PPDS labels., • Assist with technical checks linked to menu changes, supplier transitions or product withdrawals. Audit & Compliance Support • Support desktop and document-based supplier audits and participate in on-site audits where appropriate., • Coordinate enhanced audits delivered by external providers and track corrective actions., • Maintain appropriate separation between audit activity and final approval decisions. Reporting & Continuous Improvement • Monitor approval volumes, turnaround times and outstanding actions., • Maintain accurate records across internal systems., • Contribute to process improvements and support team resilience during peak workload periods. What will you bring? Experience • Previous experience in a food technical or specifications role within hospitality, foodservice or retail desirable., • Practical experience managing supplier approvals, specification reviews and technical documentation preferred., • Experience liaising directly with suppliers and technical service providers preferred. Qualifications • Degree or qualification in Food Science, Food Technology, Nutrition or a related discipline preferred., • Level 3 Food Safety qualification desirable (or willingness to work towards)., • Internal auditor training desirable (or willingness to work towards). Skills & Attributes • A keen eye on the detail., • Comfortable managing high volumes of approvals against tight deadlines., • Confident communicator, both written and verbal., • Pragmatic and solutions-focused, with strong understanding of hospitality operations., • Forward thinking and proactive., • Great team player! What We Can Offer You: • Competitive salary, • Annual bonus (up to 10% of your salary), • The opportunity to work remotely on an ad hoc basis, • Employer pension contribution 3% each month, • 25 days holiday plus bank holidays, • Income Protection & Life Assurance, • Access to WeCare wellbeing services and online GP for you and your family, • Cycle to Work scheme, • Interest free travel loan, • Eye care & flu vaccination vouchers, • 50% discount at ASK Italian, Coco di Mama, Dave’s Hot Chicken and Zizzi Where We Work Together: We have a great office designed by our own in-house creative team, located in Central London, just opposite the Edgware Road Circle line tube stop. As you might expect from a restaurant company, we have great, free espresso and some top-class baristas among our teams. A free Coco di Mama breakfast is provided every Tuesday and Thursday and free fruit is available all day every day. We regularly order in pizza, pasta and salads for lunch.

Job Purpose The Assessment and Reconnection Duty Worker plays a key role in delivering high-quality frontline support within the MIT Hub. The post holder will respond to immediate client needs, provide crisis intervention where required, and support the wider team in resolving housing crises quickly and effectively. The role involves maintaining a safe, welcoming, and supportive environment while ensuring the smooth day-to-day operation of the Hub. Key Responsibilities Operational Duties • Work flexibly within the agreed rota shift pattern., • Maintain a friendly, safe, and supportive environment within the project., • Cover all day-to-day Hub duties, including managing phone calls, post, and the door entry system., • Respond to the immediate support needs of clients, providing crisis intervention where necessary., • Provide ongoing practical support to vulnerable clients to assist in resolving their housing crisis., • Feedback any ongoing client issues to the wider team promptly and appropriately., • Accompany clients to external appointments or services where appropriate., • De-escalate difficult or potentially dangerous situations sensitively and effectively., • Manage conflict between service users and seek emergency assistance when necessary., • Exclude individuals in accordance with agreed policies and review exclusions with managers., • Record client complaints accurately, refer them to the appropriate person, and provide feedback where necessary., • Liaise effectively with Assessment and Reconnection Workers, volunteers, and external agencies to deliver a high standard of service. Essential: • Experience working with vulnerable individuals, including those experiencing homelessness or housing crisis., • Ability to manage crisis situations calmly and effectively., • Strong communication and interpersonal skills., • Ability to work independently and as part of a team., • Good record-keeping and report-writing skills., • Experience within homelessness, housing, or supported accommodation services., • Knowledge of local housing pathways and external support services. JBRP1_UKTJ

Commercial Gas Supervisor Education / Schools Location:Croydon (Covering South London, Surrey & North Sussex) Salary:£50,000 £55,000 per annum + CarAllowance + Optional Callout Job Type:Permanent | Full Time Hours:Monday to Friday | 8:00am 5:00pm (40 hours per week) Workflow Recruitmentare working with a leading building services and compliance provider to recruit an experiencedCommercial Gas Supervisoroverseeing gas maintenance and compliance works acrossschools and education facilities. This role focuses oncommercial boiler rooms, plant rooms, and heating systems, supporting gas engineers working within live school environments. Role Overview Commercial Gas Supervisor TheCommercial Gas Supervisorwill be responsible for the technical supervision, compliance, and performance of Commercial Gas Engineers delivering PPM, reactive, and remedial works within schools. You will work closely with Contracts Managers, providing technical leadership, quality assurance, and operational cover when required. Key Responsibilities * Technical supervision ofCommercial Gas Engineersworking in schools * Overseeing works inboiler rooms, plant rooms, and mechanical services areas * Verifying gas safety documentation, certification, and compliance records * Attending complex technical jobs and supporting engineers on site * Carrying outtechnical inspections, audits, and quality control checks * CompletingWIP inspections and post-completion visits * Conductingtechnical tests, inductions, and engineer onboarding * Supporting new starters with first-day and first-week site visits * Managing daily manifests, multi-part material orders, variation orders (VOs), and multi-visit planning * Monitoring engineer performance, productivity, andKPIs * Investigating high-level technical issues and compliance-related complaints * Maintaining health & safety logs and reporting safety concerns * Issuing tools, PPE, and specialist equipment to engineers * Daily liaison with Contracts Managers / CDMs * Supporting engineer training and online compliance learning Key Skills & Experience Required * ValidCommercial Gas qualifications(COCN1 / CODNCO1 or equivalent) * Proven experience as aCommercial Gas Supervisor / Senior Commercial Gas Engineer * Strong background working inschools, education buildings, or public sector estates * In-depth knowledge of commercial boilers, plant rooms, and heating systems * Strong understanding of gas safety legislation and compliance standards * Experience conducting technical audits and quality inspections * Confident managing engineers and driving performance * Strong communication and organisational skills * Full UK driving licence Salary & Benefits * £50,000 £55,000 basic salary * Call-out and overtime available * Company van/Car Allowance and fuel card * 22 days annual leave + Bank holidays * Company pension scheme * Ongoing technical training and development * Clear progression opportunities into senior management or divisional leadership * Additional company benefits including training initiatives and sustainability days Apply Today If you are an experiencedCommercial Gas SupervisororSenior Commercial Gas Engineerwith experience inschools, plant rooms, or commercial boiler systems, apply today throughWorkflow Recruitment. JBRP1_UKTJ

To advance our commitment to delivering excellent customer service we have created the new role of Complaints Manager.

Complaints Handler - Manchester (Hybrid) Teleperformance certified as great place to work UK in 2025! At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence. Due to our success we have exciting opportunities in our Tech sector – You must be able to evidence at least 1 years previous experience in Complaints Handling, Escalations or customer resolutions in a regulated environment at interview. Start Dates: Various 2026 • Salary: From £26,442.00 per annum, • Location: Hyrbid after training with a minimum of 3 days per week in our Manchester office, • Training: 2 weeks then 2 weeks Grad Bay (onsite), • Contract: Permanent, Full Time 37.5hrs (must be fully flex), • Background Checking:, • Right to Work in the UK, • Criminal Record Check, • Credit Check, • Any other associated checks Job Profile Summary As a Complaints Handler, you will be responsible for investigating and resolving customer complaints relating to mobile phone and technology insurance policies. Acting as a key escalation point, you will ensure complaints are handled fairly, thoroughly, and in line with FCA DISP regulations, Complaint Management Policies, and clients’ customer service standards. This role requires attention to detail, the ability to think outside of the box, problem solving mindset, strong analytical skills, emotional intelligence, and the ability to make balanced, evidence-based decisions while delivering a positive customer outcome. Job Description • Manage and resolve customer complaints relating to mobile phone and tech insurance claims, sales, service, claims decisions, general delays, and policy interpretation., • Conduct detailed investigations by reviewing call recordings, claim notes and decisions, sales and policy documentation, and system data., • Contact customers via phone and written correspondence to gather information, explain findings, and agree fair resolutions., • Make justified decisions in line with policy terms, FCA regulations, and Treating Customers Fairly (TCF) principles., • Issue clear, professional Final Response Letters within regulatory ., • Accurately record complaint outcomes, root causes, and actions taken., • Identify trends and recurring issues, escalating insights to management for process improvement., • Work collaboratively with claims teams, quality, legal, and leadership to resolve complex cases., • Ensure all complaint handling meets FCA DISP, data protection, and internal governance requirements., • Support continuous improvement by contributing to customer experience and compliance initiatives., • Exhibit strong communication – demonstrate clear, empathetic communication with excellent listening and questioning techniques to understand customers’ needs thoroughly. Has the ability to explain complex insurance concepts or issues in plain language., • Excellent problem solving – proactively resolve issues customer dissatisfaction or complaints, leveraging quick decision-making skills to offer first time resolutions., • Deliver exceptional customer service – identify and address vulnerabilities or special circumstances, showing empathy and professionalism throughout the complaint journey., • Conversation management – manage challenging interactions calmly and maintain a positive customer experience., • Adhere to Regulatory standards – comply fully with employer rules, regulations and policies relating to Financial Conduct Authority (FCA), Financial Services and Markets Act (FSMA) and General Data Protection Register (GDPR) compliance regulations, as well as any relevant insurance regulatory standards., • Follow internal guidelines – understand and follow all policies, procedures, and quality assurance measures., • Exhibit ownership and accountability – take personal responsibility for assigned tasks, working diligently to provide the correct outcomes and solutions in a timely manner., • Effectively use technology – comfortably navigate technology systems to assist customers in real-time, maintaining proficiency in standard office software, CRM platforms, and specialised claims management systems., • Precisely update complaint and case notes, ensuring documentation is complete and compliant. Efficiently multi-task across multiple systems or applications while providing excellent customer service., • Foster continuous improvement – participate in ongoing training and professional development to stay current on product knowledge, regulatory updates, and best practices. Suggest improvements to process or workflows that could enhance customer satisfaction and operational efficiency. Essential: • Previous experience in a complaints handling, escalations, or customer resolution ., • Experience working within a regulated environment (insurance, financial services, utilities, telecoms)., • Strong understanding of customer service best practice., • Familiarity with mobile phone or consumer tech insurance products., • FOS experience Values we look for you to have: • Process Excellence- Doing things well means something to you and you will always strive to improve on your work., • Collaboration- You enjoy working with others and you like working as a team player., • Communication- You can speak and write clearly and in a confident manner., • Emotional Intelligence- You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others., • Open-Mindedness- You are able to be open to different ways of thinking and new ideas., • Critical Thinking- You are able to think logically when making decisions., • Solution Orientation- Having a forward thinking mindset focused on resolving challenges., • Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset. What we offer you: • Perks at Work – Savings Discounts / Free Online Classes, • Help@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice, • Critical Illness – up to £10,000, • Cycle to Work Scheme, • Eyecare support voucher, • Holiday Purchase Scheme, • Length of Service Awards, • Workplace Pension, • Monthly Inspire Awards – For the best of the best, • Refer-A-Friend earns up to £1,200 for you, • Monthly Wellbeing Webinars, • Dedicated Employee Experience Progress – Here to support TP journey, • 28 day annual leave (inclusive of bank holidays), increasing with length of service Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. Disclaimer Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

Registered Care Manager / Care Manager – Outstanding Rated Service – West London CQC Outstanding Rated Service – West London £45,000 – £50,000 per year + performance bonus (Flexibility available for exceptional candidates) Home Instead – Chiswick Home Instead Chiswick is seeking an experienced Registered Care Manager / Care Manager to join our CQC Outstanding rated domiciliary care service in West London and help lead the next stage of its development. This is not a replacement role. As our service continues to grow, we are strengthening our leadership structure and looking for a capable operational leader who can help guide the next stage of development. You will initially work closely with our Director and senior leadership team, with the opportunity to progress into CQC registration in the future once fully embedded within the service. Our Chiswick office is an Outstanding-rated service with an established reputation, a strong private client base, and a well-developed infrastructure including a 16-person office team. This is a rare opportunity to step into a stable, high-quality service and help shape its continued growth. Key Responsibilities • Support the operational leadership of a well established domiciliary care service, • Ensure the service continues to meet and exceed CQC standards, • Lead, support, and develop a team of care professionals and office staff, ensuring strong operational performance and service quality., • Oversee care planning, service reviews, and quality assurance processes, • Manage safeguarding, complaints, and investigations where required, • Work closely with the Director and senior leadership team on service development, • Build strong relationships with clients, families, and healthcare professionals Ideal Candidate Profile • Are currently a Registered Manager, Care Manager, or Deputy Manager in domiciliary care, • Have strong knowledge of CQC compliance and inspection standards, • Have experience managing care teams and operational service delivery, • Hold Level 5 Leadership in Health & Social Care or are currently working towards it, • Have a clinical or nursing background (desirable but not essential), • Holds a full UK driving license and has access to a vehicle What We Offer • Opportunity to join an Outstanding-rated service, • Strong leadership infrastructure and established office team, • Opportunity to take on CQC Registered Manager responsibilities in the future., • Supportive senior leadership team including clinical expertise, • Competitive salary and bonus structure

BURGERS & FRIES AND INCREDIBLE CAREERS! We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986. In every restaurant, you'll find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant's results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service. Our Assistant Managers are there to demonstrate leadership, coaching and direction along with brining our values to life for their team and our customers. REWARDS • An achievable bonus scheme worth up to 15% of annual salary, • An additional Secret Shopper bonus worth up to £2,000, • High Performer Awards and Bonus's, • Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000, • 33 Days paid holiday, • Paid breaks, • Free burgers, fries and shakes while on shift, • Life assurance, • All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your payOTHER AWESOME PERKS, • Days out and social events, • Invite to the annual Assistant Manager conference, • Team competitions - Fry Cup and Olympics, • Five Guys Perks - employee discount program, • Access to wellbeing support and employee assistance programme (EAP), • Development opportunities to grow a career with us!, • Apprenticeships to gain recognised qualifications, skills and progression opportunities, • Enhanced Maternity & Paternity Leave, • Pension schemeAS AN ASSISTANT MANAGER YOU'LL BE, • Responsible for Shift Managers and Crew, • Supporting the delivery of perfect burgers and fries, • Providing an above and beyond experience for your team while creating an awesome working environment where people are happy to come to work and have fun, • Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way, • Leading from the front, you will be hands on working with the team on the line and on floor with customers, • Responsible for supporting your General Manager and delivering store results, • Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs, • Running smooth day to day operations, thinking about long term plans, • Always leading with our values, • Developing your team to ensure there is a strong talent pipelineAS AN ASSISTANT MANAGER YOU'LL BE ENTHUSIASTIC ABOUT, • Perfect Burgers and Fries, • Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity, • People - Experienced hands-on leadership skills, • Customer serviceINCREDIBLE CAREERS WITH FIVE GUYS, • If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us., • Your next step would be a Deputy General Manager or General Manager - leading to a future as an Area Trainer, District Manager or a role in the Support Office., • Five Guys isn't just a job - it can be a career!

Job Role: Alarm Engineer Location: Chelmsford and surrounding areas Salary: £30 ,000 - £32 ,000 per annum (negotiated on experience) Hours: 40 hours over Monday - Friday The Role: The installation ofstaff attack and nurse call systems primarily in Healthcare, Probation service, Prisons and Schools. The role involves the installation of our clientssystems from planning, containment, cabling, 2ndfix and setting to work along with providing reactive and preventative cover to our existing customers. The environmentsworked in are often challenging due to the client base and engineers should be able to adapt to the environment and the needs of the site. Full training will be provided upon joining the company and my client is a supportive, nurturing company who is able to offer additional qualifications and upskilling opportunities. A genuine career opportunity will be on offer with the chance to progress both job title and salary. Key Targets : To install bespoke securitysystems as instructed by companyProject Co-ordinator To ensure that Installations are brought in on time and to required quality. To ensure installation folder is not deviated from except with authorisation from the head office. To carry out Preventative Maintenance visits on existing systems as instructed by the Service Department in conjunction with the project co-ordinator. To attend faults as instructed by the Service Department in conjunction with the project co-ordinator. To provide on call cover out of hours as required (not frequent) To ensure that your work/companyuniform is worn at all times and any relevant safety equipment required for the task being undertaken is used. To ensure all paperwork & parts used during Installation, Preventative Maintenance and Faults are returned on a weekly basis. To ensure the Managing Director is kept informed of any issues/complaints raised by engineers or customers. You will be expected to undertake a DBS and CRB check prior to commencing employment, due to the nature of the clients and sites the company works with. TPBN1_UKTJ

Technical Manager Our client is seeking an experienced and driven Technical Manager to lead our Quality Assurance function within our packhouse operation in Ash. Reporting to the General Packhouse Manager, you will be responsible for ensuring the site remains audit-ready and fully compliant with Food Safety, Quality, Legality, and BRCGS standards. This is a key leadership role within the business, offering the opportunity to drive continuous improvement across technical, compliance and production performance. Key Responsibilities Manage the day-to-day activities of the Quality Assurance team Ensure compliance with BRCGS standards, customer specifications and food safety legislation Lead internal audits, GMP and hygiene inspections Prepare and support external audits, including responding to auditor queries Manage traceability exercises for product and packaging Oversee product specifications in line with customer master specifications Investigate customer complaints and non-conformances, implementing corrective actions Conduct supplier, grower and customer technical compliance checks Prepare monthly Quality Service Level, CCPM and shelf-life analysis reports Monitor KPIs and drive improvements in production efficiency We are looking for someone who is: Experienced within a fresh produce or food production environment Knowledgeable in BRCGS standards and customer compliance requirements Organised, proactive and solution-focused Confident leading audits and managing corrective actions Strong in written and verbal communication Proficient in Microsoft Office Able to work cross-functionally and bring innovative ideas to the team What We Offer Competitive salary (dependent on experience) Opportunity to shape and lead the technical function Supportive and collaborative working environment Ongoing professional development If you are a motivated Technical professional looking to take ownership of quality and compliance within a growing fresh produce business, we would love to hear from you. For further information please contact Luan Harrison at MorePeople on 01780 480530 TPBN1_UKTJ

Legal Counsel Duration: 6 months Location: London (3 days onsite) Pay rate: £30.48 per hour Hours: 35 hours per week (can be 4- or 5-day working week) To provide effective legal counsel to assigned business functions or teams within a country/ BF/BU or Corporate function, acting as a legal advisor and business partner, negotiating contracts, managing litigation and providing counselling on substantive area legal issues. To act independently in complex legal matters and transactions; for example, Licensing and Divestment. Job Description: • Act as a business partner in all activities relating to the contractual negotiations and company’s statutory obligations by substantiating recommendations and providing legal advice and assistance to the senior legal counsels/Head Legal., • Draft basic transactions and contracts independently., • Advise on, and assists management decision-making regarding, contract and other risks relating to business activities and provides potential solutions therefor., • Manage disputes and litigation and/or investigations., • Manage relationships and monitors the work of outside counsel and legal experts., • Manage and support activities regarding compliance issues, such as anti-trust and regulatory., • Partner and liaise with external local counsels., • Participate in the development, recommendation and implementation of legal policies, procedures and guidelines., • Reporting of technical complaints / adverse events / special case scenarios related to products within 24 hours of receipt -Distribution of marketing samples (where applicable) Key performance indicators: • Case assessment quality combined with budgeting for own cases -Quality of reporting and communication -Impact on and perception of the overall status of the Practice (pulse check) Minimum Requirements: • Industry/ Business Exposure., • Operations Management and Execution. Skills: • Legal High-Volume/Low complexity., • Legal Generalist (Knowledge and experience related to more than one)., • Cost-Effective Spend Management., • Knowledge of Core work processes., • Knowledge of practices and standards.

Risk Assistant Job Market Insurance Risk & Compliance Risk Assistant About the role You will provide day to day support to the Chief Risk Officer & compliance team. This role is essential in ensuring smooth processes, maintaining accurate records, and delivering a positive risk experience. The ideal candidate will be highly organised, detail-oriented, and capable of handling confidential information with discretion. Risk Assistant- Key duties Coordinate, research and draft Member firm risk reviews Issue annual risk reviews to Appointed Representatives (ARs) Assist in Risk Control Self Assessments Quality checking data in Complaints, Breaches, Advertising and FP logs on a monthly basis Assisting in changes to FCA register (assisting in submitting CF1 Applications and making changes to firm details) Downloading and creating Risk Management Information (MI) Packs Preparation of Risk Committee MI pack Assist in monitoring Regulatory Developments

Resident Liaison Officer (RLO) Project: SHDF – Social Housing Decarbonisation Fund Client: L&Q Framework Salary: Up to £32,000 + £4,800 Car Allowance Requirement: Must have own vehicle and full UK driving licence About the Role We are seeking an experienced and resident-focused Resident Liaison Officer (RLO) to support the delivery of Social Housing Decarbonisation Fund (SHDF) works across East London. This is an exciting opportunity to play a key role in delivering energy efficiency and retrofit improvements to occupied social housing properties. Works may include insulation, window and door replacements, ventilation upgrades, heating system improvements, and other energy-saving measures. As the main point of contact for residents, you will ensure projects run smoothly by building trust, managing expectations, and maintaining excellent communication throughout the lifecycle of the works. Key Responsibilities * Act as the primary liaison between residents, site teams, and the client * Arrange and attend resident consultation meetings and property access appointments * Clearly explain the scope of works, timelines, and any disruption expected * Manage resident concerns, complaints, and vulnerable tenant needs with sensitivity * Conduct pre-start visits and satisfaction surveys * Maintain accurate records of all communications and resident interactions * Support site teams in ensu...

Take the next step in your career with us. Allied World is an ideal place for talented professionals who are driven by a belief in the value of collaboration and the power of knowledge. We believe that when our great people work together and support one another, our clients receive the best solutions. We embrace unique perspectives and empower each person to grow through professional development, career training and mentoring programs. Our people are our most important asset, and we are very proud of the quality of our team members. Responsibilities/Duties: • Adjusting a portfolio of Professional Lines claims to include FI, D&O, E&O., • Set up, investigate and authorize claim payments within specified authority., • Review incoming claim correspondence on existing claims, formulate response and create workflows., • Prepare claims correspondence on questions of coverage and claim value within specified authority., • Instruct and manage experts (i.e. lawyers, counsel, experts) as required., • Negotiate and settle claims within specified authority and recommend reserves beyond authority to appropriate management as necessary., • Review and maintain caseload (i.e. reviewing incoming claim correspondence, formulating responses, maintaining an update to diary) in accordance with current internal claims procedures and comply with agreed key performance indicators., • Reserve in accordance with our claims’ philosophy., • Adhere to internal procedures (i.e. declinatures, large losses, complaints, fraud etc), • Draft/amend declinatures and refer into the head of PL and/or European Head of Claims for approval., • Manage and handle claims that fall outside any delegated authority., • Demonstrate ability to manage recoveries., • Carry out aged file/static claims reviews as required., • Proactively manage vendors, such as defence counsel and coverage counsel., • Demonstrate ability to influence good claims outcomes (re representing AW interests at market meetings, mediations, settlements, driving claims outcomes etc) where necessary., • Develop good relationships internally (senior management, underwriters, claims, finance etc)., • Work with underwriters to provide updates, evaluate exposures, and assist with development of policy wordings and other contractual documents where required., • Help build the claims proposition by developing good relationships externally for benefit of AW (e.g. vendors, brokers, clients etc) if necessary., • Display good management skills of direct reports., • Perform internal and on-site claim audits if required., • Prepare claim and statistical reports as required., • Assist with coordination of and carrying out of TPA audits when necessary., • Assist in management projects as required., • Prepare materials for line of business meetings., • Prepare claims materials for policy renewals where required., • Participate in annual claims presentation., • Have ability to step in and manage team in absence of VP (with supervision). Essential Requirements: • 10+ years of professional indemnity complex claims handling experience on both Company and Lloyd’s platforms., • Insurance related courses/experience are an advantage., • Excellent policy wordings knowledge., • Knowledge of London market essential., • Proven ability to work with senior management, claims/legal professionals, other insurers, brokers, affiliated companies and clients., • Excellent oral and written communication skills., • Excellent organizational skills and the ability to work on multiple tasks concurrently., • Excellent technical skills – coverage/defence/reserving/file management/KPI’s., • Excellent understanding of claims systems., • Strong business writing skills., • Ability to present well to senior management (Large Loss meetings etc)., • Some understanding of portfolio management and be able to interpret report on Claims MI and use EDW., • Good knowledge of the Microsoft Office Suite, Genius, TRAX, Open Box, ECF2., • A resilient self-starter who can immediately handle a diverse range of claims and responsibilities., • The ability to work well, remain calm under pressure and thrive in a team environment., • Appropriate behaviour in office and within team and must demonstrate positivity and proactivity. Working at Allied World Our team of over 1,600 professionals has deep expertise in the industry. They enjoy their work, and many have served for several years. This is what you can expect when you join us: • Instant membership in the Allied World team — a global network of colleagues who will support your career journey, • A manager who will help you build your career through a structured coaching program, • Access to a full suite of learning and development tools and resources Global Presence We are headquartered in Bermuda, with offices in Atlanta, Boston, Brisbane, Chicago, Costa Mesa, Dallas, Dublin, Farmington (CT), Hong Kong, Houston, Labuan, London, Los Angeles, Manchester, Miami, Nashville, New Jersey, New York, Philadelphia, San Francisco, Singapore, Sydney, Toronto and Zug. Our Business Allied World Assurance Company Holdings, Ltd, through its subsidiaries, is a global provider of insurance and reinsurance solutions. We operate under the brand Allied World and have supported clients, cedents and trading partners with thoughtful service and meaningful coverages since 2001. We are a subsidiary of___ and benefit from a worldwide network of affiliated entities that allow us to think and respond in non-traditional ways. Allied World is an equal opportunity employer. Subject to applicable law, all qualified applicants will be considered for employment without regard to race, color, religion or belief, gender, age, disability, military service, marital or civil partnership status, family status, sexual orientation, ethnic or national origin, genetic information or any other characteristic protected by applicable law or regulation in the relevant jurisdiction where we operate. To learn more, visit___ or follow us on LinkedIn at ___

About Us We are a dynamic and growing pub group known for delivering exceptional customer experiences, high-quality food and drink, and a welcoming atmosphere across all our venues. We pride ourselves on strong team culture, operational excellence, and consistent service standards. ? Role Overview As an Assistant Manager, you will support the General Manager in the day-to-day running of the pub, ensuring smooth operations, excellent customer service, and strong team performance. You will play a key role in driving sales, maintaining standards, and developing team members. ? Key Responsibilities Operations & ServiceSupport daily pub operations, ensuring high standards of service at all timesLead shifts, ensuring efficient service flow and customer satisfactionHandle customer queries, feedback, and complaints professionallyMaintain cleanliness, safety, and compliance with health & safety regulations Team LeadershipAssist in recruiting, training, and developing staffLead, motivate, and inspire the team during shiftsSupport performance management and staff development plansFoster a positive and inclusive working environment

Our client, an established Building services and Integration company, is currently recruiting a Maintenance Coordinator to join their Coordination team on a 6-month FTC. The Maintenance Coordinator will be responsible for the end-to-end process for the efficient and effective scheduling of Field Service engineers. Key Responsibilities for the Maintenance Coordinator: • Reactive / Breakdown response in particular organising visits to customers with interruptions to their heat supply, • Liaising with the Customers to schedule works, as well as assist with complaint resolution., • Handle and mitigate complaints with clients and residents and escalate to senior management as and when required., • Liaising with the Operations department, both office-based staff and service engineers to ensure works are being delivered effectively., • Booking and coordinating engineer visits using our CMMS ensuring the appropriate workload is spread across the team, and data is recorded correctly., • Experience in work scheduling, ideally within a field service setting, • Previous experience working within a customer service role, • Strong communication ski...

Conduct Manager-Insurance London/Hybrid A leading London Market insurance business is looking to appoint a Conduct Manager to play a key role in the development and oversight of its conduct risk framework. Key Duties • Provide clear, commercially focused advice on conduct risk, • Support first-line teams in implementing effective controls aligned with Consumer Duty, • Lead compliance reviews of new and existing products, • Review customer communications and financial promotions, • Conduct regulatory gap analysis, • Perform complaints trend and root cause analysis to identify emerging conduct risks, • Maintain and enhance conduct risk frameworks, policies and procedure, • Prepare conduct-related reporting for senior management, committees and Board forums, • Support development of conduct MI, KPIs and KRIs, • Support the delivery of conduct risk training and awareness programmes, • Help promote a strong customer-focused compliance culture across the organisation, • Provide guidance and support to junior team members where required Experience Required • Significant second-line compliance experience within the London insurance market, • Strong technical knowledge of ICOBS, Consumer Duty, PROD and DISP, • Experience implementing conduct risk frameworks and controls, • Excellent stakeholder management, analytical and communication skills, • Ability to operate independently within a fast-paced, regulated environment

Head of School – SEMH / SEND Fixed-Term (Maternity Cover), with a clear pathway to a permanent leadership role as new schools open over the coming years Location: Lambeth Salary: Circa £70,000 + Equity Stake Holiday: 15 Weeks Overview: We are exclusively partnered with a leading specialist in education and therapy for pupils who have experienced adverse childhood experiences. With schools consistently rated ‘Outstanding’ by Ofsted, they are now seeking a Head of School to join the leadership team and make a tangible impact on pupils, staff, and the wider provision. Key Highlights: ▪ Rare equity stake - highly unusual at this level ▪ Autonomy to lead ▪ Small school settings - meaningful impact on every pupil ▪ Strong wellbeing culture with protected breaks ▪ Exceptional staff retention (leaders with 10+ years’ service) ▪ Opportunity to join a growing organisation at the right time This is a senior, hands-on leadership role within a specialist education setting supporting pupils with ACEs, complex SEMH needs, and associated SEND. As Head of School, you will be the most senior on-site leader, responsible for the day-to-day running of your school and the quality of provision across education, care, and safeguarding. You will lead from the front - visible in classrooms, present with your team, and fully engaged in the life of the school. The organisation operates a relationships-first approach, moving away from traditional behaviour management and focusing on building consistent, positive relationships that enable pupils to thrive. This is a high-accountability role. You will be expected to deliver against placement targets, maintain compliance with independent school standards, and ensure consistently high-quality outcomes for pupils. In return, you will be trusted to lead - with autonomy and support from senior leadership. You will have regular contract with the Executive Head, be part of a collaborative leadership team, and play a key role in shaping a provision that is continuing to grow. It is a demanding position, but one where the impact is clear and the reward - both professionally and personally - is significant. Key Responsibilities: ▪ Lead and embed a relationships-first culture across the school, modelling professionalism and practice ▪ Take ownership of day-to-day leadership, operational management, and site performance, ensuring compliance with Independent School Standards (ISS) ▪ Ensure consistently high standards across education, therapy, care, safeguarding, and enrichment/SMSC provision ▪ Deliver on placement targets and manage pupil admissions, transitions, and leavers effectively ▪ Act as Deputy Designated Safeguarding Lead (DDSL), maintaining a strong safeguarding culture ▪ Lead, support, and hold to account teaching and support staff, including inductions, mentoring (ECTs), and performance management ▪ Oversee timetabling and staff deployment, ensuring effective coverage during structured and unstructured times ▪ Monitor and evaluate teaching quality, planning, and pupil outcomes, using data to drive improvement ▪ Maintain a calm, safe, organised, and welcoming school environment ▪ Build and maintain strong relationships with pupils, families, staff, and external professionals ▪ Proactively manage conflicts, concerns, and complaints, resolving issues efficiently ▪ Lead briefings, meetings, and training sessions across the site ▪ Promote staff wellbeing while maintaining accountability and high standards ▪ Contribute to whole-school improvement and organisational growth, supporting wider leadership initiatives ▪ Ensure adherence to all policies and procedures, including safeguarding and data protection ▪ Contribute to wider school improvement and organisational growth About You: ▪ Qualified Teacher Status (QTS) and a relevant degree ▪ Experience working with SEMH and/or SEND pupils ▪ Proven leadership experience, ideally within a challenging or specialist setting ▪ Strong understanding of safeguarding, SEND frameworks, and independent school standards ▪ Ability to lead teams with clarity, consistency, and accountability ▪ Creative and imaginative thinker; solution focused and proactive ▪ Sense of humour, realistic and positive ▪ Excellent organisational and communication skills ▪ Resilient, solution-focused, and able to perform under pressure ▪ Committed to building positive relationships with pupils, families, and staff ▪ Comfortable balancing high expectations with a supportive leadership style ▪ Motivated to be part of a growing organisation and contribute to its development This is a rare opportunity to take on a meaningful leadership role, with the scope to shape your school and contribute to a growing organisation that genuinely values both its pupils and its staff. Applications are encouraged early - roles at this level, with this long-term opportunity, do not stay open for long. Contact Detail: To apply, or for more information and an informal confidential discussion please contact Madeleine Crosley at 0161 507 5060 or Compass Associates Ltd is acting as a Recruitment Consultancy for this permanent vacancy. We offer a £500 voucher for successful referrals following completion of probation.

Repairs Supervisor - Social Housing Location: West London Rate: £21-£24 per hour Contract: Temporary to Permanent Package: Company van & fuel card provided We are currently recruiting on behalf of a well-established social housing contractor for an experienced Repairs Supervisor to join their team covering West London. This is a fantastic temp-to-perm opportunity for someone looking to secure a long-term role within a reputable organisation delivering essential maintenance services to residents. The Role As a Repairs Supervisor, you will oversee day-to-day responsive repairs operations, ensuring works are completed efficiently, safely, and to a high standard. You will manage a team of operatives and subcontractors while acting as a key point of contact for clients and tenants. Key Responsibilities Supervise and support a team of trades operatives across multiple sites Allocate and monitor works to ensure KPIs and SLAs are met Carry out pre- and post-inspections of repair works Ensure all works comply with health & safety regulations and company standards Liaise with tenants, housing officers, and client representatives Manage materials, workload distribution, and job progress using PDA systems Handle escalations and resolve complaints in a professional manner Requirements Proven experience as a Repairs Supervisor within social housing or a similar environment Strong technical knowledge across multiple tra...